Support service manager jobs

Job Description

• Job title: Youth Practitioner 

• Location: East London - Newham, Hackney, Tower Hamlets

• Salary: £27,007.50  (depending on experience)

• Hours: 35 hours per week. Core hours: Monday-Friday, 10am-6pm. 

Please note, this role will also involve occasional morning, evening and weekend work, and working hours may adjust accordingly. Most significantly, given the nature of this work within schools, the candidate will need to be willing to work from 8.30/9am for particular school-based sessions

Who are we?

The Outrunners is a Hackney-based charity empowering young people across East London through running and movement. Supported by partners like Nike and Moju, we aim to boost well-being, teamwork, and communication skills for youth aged 8-18. Our aim is to boost the well-being, teamwork and communication skills for young people across East London. 

For a relatively new organisation, we’ve already had a big impact through supporting hundreds of local young people and changing the landscape of youth work in the process. Check out our feature in GQ magazine here!

Last year we launched an exciting partnership with Nike’s Social and Community Impact team. As a Youth Practitioner, you will help us to scale our Schools Programme. You’ll deliver our programmes across schools in East London, aiming to engage more young people in movement and running. 

Before you read the job description, please remember you don’t have to tick all the boxes for the role to apply.  If this role excites you and you believe you could make a difference, please do apply as we want to hear from a diverse range of people!

The Role

We are looking for a Youth Practitioner to work alongside the Youth Programme Team to develop and deliver our Nike funded Schools Programme targeted at Year 7 and 8 young people (age 11-13) across East London. 

We’re seeking someone caring, ambitious and keen to learn who loves working with young people. You will have a strong moral compass and a proven commitment to really make a difference to young people’s lives. 

You will be highly motivated, with high standards for yourself and others, as well as having a good understanding of the barriers and challenges faced by young people living in East London.

You will have lots of energy and enthusiasm, and enjoy movement. You will be a natural people-person with a high level of empathy, able to make people feel valued, respected and heard. 

Main Duties:

• Deliver fun and engaging Outrunners sessions at our partner schools to young people aged 11-13, alongside PE teachers. 

• Manage relationships with partner teachers and SLT at our partner schools.

• Work with the Youth Programme Manager and other Youth Practitioners to design and deliver holistic movement programmes with a focus on running, targeted at 8-18 year olds. 

• Ensure safeguarding procedures are upheld for all young people. 

• Undertake administration tasks such as ensuring evaluation forms are completed, uploading data to our CRM system and planning sessions.

• Complete any other business required by management and pitch in to help with other tasks at busy times during the year.

This job is for you if: 

• You have experience of working with young people and their families 

• You have experience delivering youth programmes targeted at young people with proven successful outputs

• You have relevant youth work experience or a relatable youth work qualification (please note - a youth work qualification is only a desirable criteria) 

• You can develop strong working relationships with colleagues and teachers within schools

• You have a working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries

• You have a commitment to, and working understanding of, equality and diversity, with the ability to work in culturally diverse communities, as well as a readiness to challenge discriminatory behaviour

• You have excellent communication, time management and organisational skills with the ability to prioritise and multitask

And also consider applying if any of the following apply to you:

• You have worked in schools supporting young people 

• You have experience working with young people in sports and fitness 

• You have qualifications in youth work or fitness

What’s in it for you?

• The opportunity to make a difference to young people's lives!

• The chance to attend exclusive, exciting events

• Nike/Outrunners branded sports clothing provided for work 

• Learning and development opportunities to fit your aspirations, including with some of our partner businesses

• Working alongside aspirational brands such as Nike and MOJU 

The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

Interested? Here’s how to apply!

•  Upload a copy of your CV and a covering letter explaining why you would like the role, and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.

• If you meet our requirements, we will contact you about the next stage after the closing date (Friday 18th July)

The Digital Inclusion Worker will be responsible for providing targeted one-to-one digital support and delivering workshops to both disabled and non-disabled residents of Enfield, helping them to improve their digital skills. This will be achieved through the delivery of tailored training and learning programmes designed to promote digital inclusion. The Digital Inclusion Worker will also involve residents in the co-design of the project, network with community groups and partner organisations, support the recruitment of volunteers, troubleshoot technical challenges faced by residents, and assist ECP’s Project Manager in producing key performance indicators (KPIs) and progress reports.

The Digital Inclusion Worker will have extensive Digital Inclusion knowledge to:

• Manage the Enfield Digital Champions (Volunteers) project ensuring adherence to compliance, health and safety matters, and quality assurance.
• Support the recruitment of Digital Champion volunteers to sustain and enhance a network of 10 digital champions per year delivering support and skills training in Enfield.
• Provide training and development opportunities to volunteers to sustain interest and enhance skills.
• Manage the programme of digital skills workshops and work with ECP Project Manager to on-board new locations for groups/sessions.
• Host Bi-monthly network sessions for all champions and provide appropriate related 1:1 support, as required.
• Create bespoke workshop material based on resident top learning priorities.
• Provide digital skills training to Enfield residents to allow them to confidently access the internet to improve social, economic and health opportunities.
• Support the recruitment of volunteers (with help from other partners orgs) from the Enfield community to build intergenerational learning and broaden the project's scope.
• Create bespoke workshop material based on resident top learning priorities.
• Troubleshoot any issues with Digital Champions.
• Determine extra requirements, such as employment support, broadband or benefits for targeted content development supported by ECP’s Community Hub team.

Key Responsibilities

• Deliver tailored digital inclusion workshops to groups and individuals to improve Enfield resident digital skills and knowledge.
• Provide training and a learning programme to enable residents to be digitally included.
• Network with residents to help shape the content and project.
• Support the recruitment of Digital Champion volunteers to assist in the development of the project.
• Troubleshoot for residents encountering issues and technological difficulties.
• Create reports and key performance indicators

Enfield Digital Support:

• Ensure digital needs of residents are met by designing and planning appropriate digital inclusion resources.
• Deliver bespoke digital inclusion workshops to Enfield residents to allow them to become digitally included.
• Supervise digital skills workshops/clinics hosted by Partners that you identify as well as ‘new starter’ volunteer sessions.
• Represent Digital Champions at key digital events / network meetings (e.g., Digital Inclusion Forum) Organise and attend in-person stall to promote digital inclusion services at agreed Enfield Community Events.

Coordination of promotional in-person events/activities:

• Organise and attend promotional events (space, stalls, activities, materials…etc)
• Organise branded promotional materials alongside ECP’s Community Hub team as well as welcome pack/materials for volunteers.
• Prepare article/material for ‘Get Online’ Week and other digital inclusion events.
• Prepare case studies that will demonstrate impact and support drafting of promotional materials.
• Engage with Digital Champions and residents to provide quality assurance/feedback and case studies.

Reporting on the impact of the Digital Advice Network Enfield (DANE).

• Work with the ECP Community Officer and Project Manager to develop mechanisms for identifying and tracking benefits realisation.
• Gather data on DANE Digital Champions and help to complete reports/analysis of impacts alongside ECP’s Project Manager and Data Administrator.
• Provide updates to ECP Project Manager.
• Co-Produce quarterly reviews, reports and KPIs.
• Carry out satisfaction surveys to monitor the project.
• Monitor the equipment required to deliver the project.

Other:

• Attend staff and external meetings as and when required
• Attend staff training as and when required.

Skills and Abilities

• Exceptional problem-solving skills.
• Strong relationship building skills, building a collaborative culture.
• Proficiency in methods of co-creation and co-production.
• Excellent communication and interpersonal skills, (oral, written and presentation)
• Ability to respond to and plan digital inclusion solutions resulting from collaboration with residents and colleagues.
• A proven ability to drive change.

Personal Specification:

Essential:

• Working on a one-to-one basis with a vulnerable and isolated client group.
• Delivering digital inclusion activities either in groups or individually.
• Maintaining paper and electronic records and statistical data.
• Co-ordinating volunteers to deliver activities.
• Maintaining paper and electronic records and statistical data (supported by ECP’s Project Manager and Data Administrator).
• Delivering training to others.
• Providing high quality and fast-paced custo

Occupational Therapist
Salary: £33,487 - £40,823 per annum, pro rata, dependent on experience
Hours: 22.5 Hours per week. Flexible hours generally between 9am and 5pm
Contract: 1 Year fixed term (Subject to extension)
Based: Wymondham office with travel as required

About Us

Cup-O-T: Wellness and Therapy Services provides accessible, creative, evidence based mental health support and training to empower communities, young people and families.

Our social purpose is:

• To make mental health support accessible at an early stage.
• To support young people to achieve their potential.
• To make mental health support accessible in rural areas. 
• To increase mental wellness in communities.

Our office space:

In January 2024 we moved into our office and therapy room in Wymondham, which are above Kett’s Books, a community book shop.

Our woodland space:

In October 2022 we began working from a woodland space near Wymondham, South Norfolk.  We currently run occupational therapy groups from the space in our shelter and surrounding areas; we also have a therapy cabin for individual sessions.

Who we are looking for

We are looking for an occupational therapist, experienced in working with young people (age 7-25 years old) in a community mental health setting to join our growing team.  We would particularly welcome applications from individuals with experience or skills working with young people aged 7-14.

As occupational therapist your role will involve overseeing the running of community projects and supervising team members. You will work closely with the management team and CEO to ensure project targets are met and develop the growth of Cup-O-T by listening and collaborating with young people, families, our team, funders and delivery partners.

Please note that having a full driving licence and access to a car with business insurance is essential for this role.

In this post you will:

• Assess and provide individual occupational therapy interventions
• Develop and deliver group occupational therapy interventions. Including: Interoception and Discovery (Recovery Through Activity) and Campfire Community (outdoor based) therapy groups
• Development and delivery of training for professionals, families and organisations
• Overseeing the running of community projects
• Completion of reports and outcomes for clients and funded projects
• Supervising team members
• Work closely with the management team, CEO and Board of Directors to ensure project targets are met.
• Develop the growth of Cup-O-T by listening and collaborating with young people, families, our team, funders and delivery partners.
• Network with other organisations to promote the organisation, our work and the occupational therapy profession
• Work in the community across Breckland, Broadland, Norwich city and South Norfolk
• Support events across the community to promote Cup-O-T’s work. This may include some weekend and evening events.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Interviews will take place on a rolling basis as applications are received.

No agencies please.

A fantastic opportunity has arisen for a Virtual Casework Coordinator to join the Casework and Community Engagement Team at SSAFA, the Armed Forces charity. 

About the role 

You will be responsible for the efficient daily operations of the Virtual Casework Office. You will be working collaboratively with SSAFA colleagues and volunteers across all Regional Offices to ensure SSAFA beneficiaries receive a consistent, timely, and high-quality service.

You will be responsible for providing specialist administrative support, working closely with SSAFA Regional Offices, this will include supporting the volunteer network including our highly trained caseworkers, particularly with completion of cases.

This role will be key in supporting regions transitioning to our new digital platform, stepping in where extra help is needed.

About the team 

The team operates within a "virtual" office and will assist in the rollout of the Network Delivery Project (NDP) across all regions. The successful candidate will join a support team that includes two virtual casework coordinators, under the guidance of the Virtual Casework Manager.

All team members are homebased.

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector would be valuable.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Sunday 20 July 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Week commencing 04 August 2025.

Venn Group are delighted to be working with a leading foster care charity to recruit for a HR Advisor on a permanent basis. This role will predominately manage the employee relations function and will provide extensive support to internal stakeholders. The role will also involve providing generalist HR support across policy, operations and payroll.

 

Key responsibilities of the role:

• To act as referral point of contact for all HR matters to line managers 
• Providing a professional and efficient HR service specifically on disciplinary, capability & grievances, application of terms and conditions of employment, absence management, HR policies and procedures, employment law and pay and benefits
• To play a key role in assisting with employee relations issues and managing casework
• To provide advice, support and guidance to staff on all employment issues
• Manage employee relations case load, reviewing investigation reports whilst adhering at all times to company policy and legal parameters
• To assist in preparation of cases for appeal, hearing panels and employment tribunals
• Keep up to date with employment and pensions legislation and case law decision and advice on compliance and risk issues emerging from these
• Support the Managers in both long term and short term intermittent absence
• Support with the annual salary review, evaluation, benchmarking and proposals for salary adjustments and exceptional payments
• To oversee sickness absence capability hearings in liaison with the relevant Manager / Senior Manager

Ideal candidate profile:

• CIPD Level 5 or equivalent qualification (desirable)
• Proven experience in generalist HR roles with a solid understanding of UK employment law and diversity and inclusion practices
• Strong written communication and interpersonal abilities to build relationships and produce professional documentation

Agency reference number: J89362

Duration: Permanent

Salary: £40,000 per annum

Working hours: Full time

Working pattern: Hybrid Working

Start date: ASAP

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

About The Role

About Alzheimer's Society- who are we and what’s our mission? 

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. 

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be. 
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

About the opportunity

It’s an exciting time to join Regional Fundraising. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.

We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. 

You will:

- Coordinate and facilitate groups, clubs and individuals fundraising efforts, covering primarily Counties Down & Armagh and surrounding area.
- Identify and secure new business within your area.
- Increase engagement for the Alzheimer’s Society across our sub-region.
- Build trusted and professional relationships internally and externally.
- Recruit, manage and celebrate the value of our supporters and volunteers.

This is a homeworking or hybrid (Belfast BT15 3JL) role, however you will be required to regularly travel across the south of Northern Ireland to meet supporters and occasionally attend internal meetings and events at locations across the country, including our flagship offices in Belfast, London, Birmingham and Warrington. You must live within the NI South area or the surrounding areas. Costs will be reimbursed for travel for business purposes within NI South and outside this with prior approval.

About you

This role would suit someone looking to build and develop their fundraising career in a major national charity.

- Delivering amazing account management and develop integral and successful relationships.
- Looking out for new business opportunities across our region - from the first contact to pitch development and delivery.
- Collaborating closely with experienced team members, drawing on their expertise and support.
- Contributing positively to a team-focused culture to be a proactive and reliable team player.

Regional Fundraiser – Northern Ireland - South
Closing Date: 17th July 
Contract: This is a maternity cover for 12 months

About Alzheimer's Society
Our commitment to Equity, Diversity, Inclusion & Belonging
 
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society.
 
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
 
Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform [email protected] for application support or any adjustments you might need.
 
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
 
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
 
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
 
Giving back to you
 
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
 
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Are you looking for a meaningful new challenge? Do you want to make a real difference in the lives of people with a visible difference?

We are currently recruiting a Skin Camouflage Practitioner Co-ordinator (Wales) (0.6 FTE, spread across 3-4 days) to deliver and support our vital Skin Camouflage Service – a unique, life-enhancing service that helps individuals regain confidence and feel more in control of their appearance.

Skin Camouflage Practitioner Co-ordinator (Wales)
Hours: Part-time 22.2 hours / week (preference for 15.7 hours spread across 2-3 days per week, plus one 6.5 hour clinic day required (on either Tuesday or Friday).
Location: Hybrid: Mainly home based; one clinic day a week in Bridgend (Tuesday or Friday).
Travel required: Occasional – in Wales/England for meetings, training; quarterly travel to staff away day.
Contract: Fixed term for 22 months (with a view to becoming permanent, dependant on expected ongoing funding arrangement).
Salary: Range £28,227 to £30,819 FTE.

Main purpose of the role

Changing Faces are launching a brand-new pilot Skin Camouflage Service in South Wales. We’re looking for a dedicated and organised Skin Camouflage Practitioner Coordinator to help make it happen.

In this role, you will:

• Deliver in-person Skin Camouflage appointments, supporting people with visible differences.
• Promote the service and build connections with local communities and health professionals.
• Support the new service set-up, including clinics, documentation, and Welsh translations.
• Coordinate and administrate appointments remotely and manage client enquiries.
• Signpost clients to other Changing Faces services as needed.
• Contribute to service development alongside the wider team.

This is a unique opportunity to be part of a life-changing service while helping us grow our reach and make a big impact across Wales.

We are seeking a professional, empathetic individual with strong administrative skills and either experience or a talent in cosmetic artistry or colour matching. A background in nursing, therapy, or another healthcare role would be an advantage in the clinic-based environment.

Following training, the role will involve delivering one 6.5-hour weekday clinic per week. In this setting, you will provide Skin Camouflage colour matching, application, tuition, and guidance to individuals affected by a visible difference.

In addition, you will work 15.7 hours remotely across 2–3 weekdays. This part of the role includes:

• Promoting the Skin Camouflage Service across Wales.
• Coordinating service setup, including documentation and translation.
• Building relationships with healthcare professionals and community partners.
• Managing appointments and client enquiries via phone and email.
• Maintaining databases and supporting the smooth, efficient running of clinics.

You will be an integral part of our Skin Camouflage team, helping to administrate and deliver a compassionate, professional service that makes a real difference in people’s lives.

We are looking for

• Fluent in Welsh and English, both spoken and written, with excellent communication skills to engage clearly, logically, and appropriately with a wide range of audiences.
• Proven administrative ability, including the efficient use of administration systems, and confident use of the Microsoft Office suite, video conferencing tools, and CRM platforms (Salesforce experience is an advantage but not essential).
• Experience or natural talent in cosmetic artistry or colour matching, with an excellent eye for colour and visual detail.
• Strong interpersonal skills, with the ability to listen empathetically and support vulnerable clients, while maintaining professional boundaries and emotional resilience.
• Good understanding of policies and procedures, particularly in relation to safeguarding, and a strong commitment to the safety and wellbeing of clients, staff, and volunteers.
• Excellent organisational skills and a systematic approach to work, with the ability to prioritise effectively between competing demands.
• Exceptional attention to detail, ensuring a high level of accuracy even when working under pressure.
• Experience of contributing positively in a busy, team-focused environment, showing strong collaboration and support for colleagues.
• A flexible, proactive approach with a willingness to learn, adapt, and suggest improvements to our service and organisational processes.
• Understanding of the importance of confidentiality and the ability to handle client data accurately and securely.
• A strong commitment to Changing Faces’ values, vision and purpose, with a passion for placing the voices of people with visible differences at the heart of all work.

If you are someone who is passionate, organised, and ready to contribute to a service that truly makes a difference, we would love to hear from you!

We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. In line with our commitments to race equality, we welcome applications from People of Colour/ BAME individuals.

About Changing Faces

Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.

People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.

We provide unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.

Our services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, education, work and relationships.

Closing Date: 18th July 2025

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

This role is subject to an enhanced DBS check, with adult’s and children’s barred lists. Please download the following documents for further information on our website.

We look forward to receiving your application.

No agencies please.

At Young Sounds UK our mission is to help musically talented young people from low-income families fulfil their potential. We're seeking our first Evaluation Director to join a small, thriving organisation and lead our evaluation strategy. Working collaboratively with colleagues, you will generate insights that strengthen programme delivery, and how we understand and share our impact.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Monday 14 July 2025 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

Role overview 

Young Sounds is a reflective organisation. We’ve always invested time and effort in seeking out, understanding and demonstrating the difference our programmes are making. We believe in learning from experience. This is what we mean by evaluation.

We have recently secured funding to build on our evaluation work to date, and it is a priority for us to more fully embed evaluation throughout our work – the Evaluation Director will be critical to us achieving this. The Evaluation Director is a new role and will lead the development and implementation of Young Sounds’ evaluation strategy, ensuring that our work is evidence-based and impactful.

Key areas of responsibility 

• Evaluation strategy and organisational learning 
• Programme evaluation 
• Organisational capacity and culture 
• Research and policy engagement 
• Quality assurance and reporting 

Contract:  Fixed Term Contract for 12 months, full time 40 hours p/week over 5 days 

Salary: £43,820 - £54,074 per annum plus £3,954 London Weighting Allowance  

Location:   London SW1V 1QQ  

Closing date:  20th July 2025 

Interviews: W/C 28th July 2025  
 

As a Veterinary Surgeon, you won’t just be practicing medicine; you’ll be making a meaningful impact on vulnerable animals and the people that depend on them.

More about the role

Veterinary Surgeons at Blue Cross work on a healthy mix of emergency and routine treatments where our vets are exposed to a wide variety of medical, surgical and emergency cases, enabling rapid development of skills and confidence in general practice. 

With a shift pattern of Monday-Friday 9am-5pm, this provides you an excellent work-life balance. You will be a part of the evening and weekend rota, which is shared between vets based across Victoria, Merton and Hammersmith resulting in about 1 evening shift a month and 1 weekend day shift (compensated by time in lieu) every 6 weeks. Your hours will be based primarily at Victoria however we will need you to have the flexibility to support pets at our other sites when needed. 
 

About the hospital 

The Blue Cross Victoria hospital has been in operation since its opening in 1906, remaining steadfast in its commitment to helping pets and their owners in need.

Equipped with state-of-the-art veterinary facilities, you will be joining a hospital that spans six floors with six consultation rooms, two theatres, four minor procedure rooms and a laboratory including an ambulance service dedicated to transporting animals to and from the hospital. 

Victoria is a 24-hour hospital with a dedicated night team, allowing for much desired case continuity. You will take an active part in our team development days, where once a month we provide emergency services only, allowing time for in-house cadaver training, case discussions and team meetings.

We are proud to have attained the Silver ISFM cat friendly award and the Dogs’ Trust Dog Friendly Accreditation.

About you

We're looking for a pragmatic and competent Veterinary Surgeon who thrives in a team environment. You'll demonstrate excellent communication skills and a commitment to delivering compassionate care to our patients and their owners. 
 
With a strong work ethic and a genuine desire to make a difference, you'll embody our Blue Cross values and contribute to our culture of compassion, courage, and inclusivity. 
 

Essential qualifications, skills, and experience: 

• Member of Royal College of Veterinary Surgeons  
• Demonstrable small animal or mixed practice experience  
• Sole charge experience  
• Excellent written and verbal communication skills in English  
• Ability to demonstrate understand and application of our Blue Cross values.  

Although not essential, it would also be great if you had: 

• UK small animal or mixed practice experience 
• UK driving licence   

How to apply  

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

About us

Universal Credit (UC) is the fastest growing advice issue for the Citizens Advice service and improving the support available to people making a claim is vital. Our Help to Claim service guides people through the claims process - this will include identifying suitability, helping clients to start their claim and providing support to their first payment.

Citizens Advice Liverpool is looking to recruit Help to Claim advisers with knowledge and experience of welfare benefits to join their team.

The successful candidates will provide end to end telephone and web chat support for new Universal Credit claimants. Your understanding of legacy benefits will enable you to check whether a client would be better off on Universal Credit. You will also be able to identify clients who due to transition to Universal Credit via Managed Migration and support them through the process and application. You will be confident in your ICT skills to support clients in making their claim.

You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings, as well as a commitment to the aims and principles of the Citizens Advice Service.

About the Role

Advice Giving

• Provide advice through telephone and webchat
• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
• Supporting clients to use ICT to make their new Universal Credit claim
• Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
• Complete benefits checks when appropriate
• Research and explore options and implications so that clients can make informed decisions.
• Act for the client where necessary using appropriate communication skills and channels.
• Refer internally or to other specialist agencies as appropriate.
• Ensure that all work meets quality standards and the requirements of the funder
• Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
• Complete the required training to comply with quality assurance processes

Research and campaigns

• Support our research and campaigns work through various channels including case studies, data collection and client consent

Professional development

• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Read relevant publications
• Attend relevant internal and external meetings as agreed with the line manager
• Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate

Administration

• Use of telephony and IT equipment for multichannel delivery of advice services
• Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
• Ensure that all work conforms to your organisation’s systems and procedures

Other duties and responsibilities

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
• Demonstrate commitment to the aims and policies of Citizens Advice
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
• Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.

Requirements

1. Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
3. Experience of providing advice through telephone and web chat
4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
5. Ability to interpret complex information and convey it in a way that is understandable to clients.
6. Good ICT knowledge with an ability to support clients with their online claim application
7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
8. Assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to meet targets and excel against objectives.
11. Ability and willingness to work both on own initiative and as part of a team.

Location: Head Office (Camden)/Hybrid

Salary: £65,968 per annum (Fixed Salary)

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: 31st July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as the Director of People & Culture at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About Us
Solace Women’s Aid is dedicated to ending the harm caused by gender-based violence. We work with women and children, offering services that are tailored to the unique needs of survivors. Our approach is holistic and empowering, partnering with survivors to help them achieve independent, abuse-free lives.

About the Role

Reporting to the CEO, Solace is looking for someone who is an impactful ambassador, passionate about the women’s sector and the opportunities available across London and wider UK.  We are looking for an individual who is dedicated to our cause and who can lead a team to deliver our strategic aims.  The best candidate for this role will a visible and inspirational senior leader with experience of leadership and management at this level and relevant professional qualifications.  They will be able to build effective relationships across a network of stakeholders and deliver projects on time, due to the nature of the charity, within a restricted budget.

About You
You'll be a strategic and people-focused leader, passionate about shaping workplace culture whilst driving organisational success through its people. You thrive in environments where you can foster inclusivity, with a proven ability to work closely with Executive teams and Boards.You'll also  be committed to developing talent, building strong and purpose-driven relationships and company culture across Solace.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera. We could not maintain our reputation, the range of our work or our digital presence without the support of our philanthropists, funders, members, business partners and sponsors.

The Development and Advocacy Department (D&A) plays a vital role in this, by securing the Arts Council England grant (currently over £22m) plus raising over £41m revenue annually plus additional for capital, advocating to government and other influencers for our value and role in the community and sector, and in ensuring we deliver on our charitable mission, retain the best artists and crafts people, maintain our beautiful grade I listed building and continue to produce world class performances.

Working within an experienced, successful and highly committed department, this role will create, deliver and implement the strategy for the Membership Programmes (Friends and Patrons) at the Royal Ballet and Opera (RBO), to meet agreed annual income targets (currently £10m in membership fees and events). Working closely with colleagues across departments, you will look at recruitment and retention, campaigns, events, review of products and services and ensure our sector leading offering is effectively delivered.

Our ideal candidate will be a natural leader, who will adeptly manage a large team to meet objectives and work to high performance standards. They will have the ability to operate effectively at all levels and across functions, building strong relationships and driving a culture of collaboration and knowledge sharing.

They will be able to demonstrate:

• Extensive experience of running and growing philanthropic income from large scale membership programmes in performing arts/ museum/ wider charity sector, with up-to-date knowledge of tax and other technical issues
• Highly developed written and verbal communication skills, with ability to inspire and influence a wide range of stakeholders
• The ability to drive and deliver a successful season plan for key moments when tickets go on sale and audience engagement
• Excellent programme and project management skills, with a track record of achieving demanding goals to tight deadlines
• The ability to refine and deliver a programme of benefits and events for members, working with multi-disciplinary teams for delivery
• Significant experience in setting objectives, establishing systems and allocating workload and resources effectively for direct reports and their teams

Closing date for applications: 8am, Monday 14th July 2025
1st stage interviews will be held 21st - 23rd July
2nd stage interviews will be held 29th July onwards

Applicants must have work authorisation for the UK. No agencies.

We’re looking for a Head of People & Organisational Development to lead our people function, drive culture change, and support our incredible staff and volunteers.

You’ll work closely with the CEO and leadership team to deliver our 2030 vision, fostering a culture of learning, inclusion, and continuous improvement.

Are you a strategic, people-focused leader ready to shape the future of a respected local charity?

We’re looking for a Head of People & Organisational Development to lead our people function, drive culture change, and support our incredible staff and volunteers. You’ll work closely with the CEO and leadership team to deliver our 2030 vision—fostering a culture of learning, inclusion, and continuous improvement.

What You’ll Do:

- Lead people operations, L&D, and organisational development

- Champion EDI and embed inclusive practices across the charity

- Use data and insight to drive performance and engagement

- Deliver cross-functional change projects that make a real impact

What You’ll Bring:

- Senior HR/OD experience, ideally in the VCSE sector

- Level 7 qualification (or equivalent)

- Strong leadership, communication, and analytical skills

- A values-driven mindset and passion for people and purpose

This is a fantastic opportunity to join a trusted, forward-thinking charity with a clear appetite for change. If you’re ready to lead with heart and ambition, we’d love to hear from you.

At The National Lottery Community Fund we are passionate about strengthening communities and improving lives.  We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.   As part of our commitment to being more than a funder, we are serious about enabling collaboration, sharing best practice, amplifying the impact of our grantholders and influencing future policy making.   

We are now seeking to appoint a Head of Policy Engagement to lead our engagement with policymakers and senior sectoral stakeholders under our four community-led missions and lead our customer support offer. Using your deep understanding of the political and social environment in which our grantholders operate, you will explore the context for new funding initiatives, including potential partnerships, ensuring that we are making the greatest impact possible.   

You will already have well established relationships with Welsh Government Departments, other funders and the voluntary and community sector and you will use this to share learning and insight from our funding, lead consultations and identify opportunities for future collaboration. You will convene both grantholder and stakeholder networks to inform our analysis and ensure that community voice is at the heart of our decision-making. 

Working with our Funding Team you will ensure we provide first class customer support leading our advice service and working closely in support of our outreach work, ensuring an appropriate level of general and targeting applicant and customer support. 

You will be part of a policy and practice network across the Fund, working collaboratively with colleagues across the UK to develop One-Fund approaches to our missions. 

We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion and environmental responsibility. You will have a strong track record of influencing at a senior level and be able to articulate strategic ambitions clearly and effectively.  You will also have a nuanced understanding of the role of a non-Departmental Public Body in the policy landscape and experience of working collaboratively across organisational boundaries.  As a member of the Wales Leadership Team, you will provide inspiring leadership and strategic direction to the wider team. 

Regular travel around Wales is expected, as well as some travel to other parts of the UK to connect with colleagues.  We offer a flexible and supportive working environment and an excellent all-round benefits package. 

Interview Date: Week commencing 4th August

Location: Wales. Our offices are in Cardiff and Newtown. We have a flexible, hybrid approach to working.

On application, please align your supporting statement to the criteria below

Essential Criteria 

• Deep understanding of Welsh communities. Knowledge of the context for the third sector, the funding landscape, public policy and the people and organisations who are influential in these areas. 
• Demonstrable experience in high-level engagement, influencing and senior relationship management, internally and externally. 
• Experience of managing customer facing support services. 
• Excellent communication skills and the ability to articulate strategic ambitions, positioning the organisation in the funding landscape and social policy debates.
• Passionate about the Fund’s purpose, evidencing a deep understanding of equity, diversity and inclusion and related best practice.
• Proven leadership skills, including the ability to inspire colleagues and work collaboratively in matrix structures. 
• Strong planning and analytical skills, with expertise in research and consultation. 
• Proven commitment to continuous improvement, self-reflection and personal development.

Desirable Criteria

• ​Clear understanding of the role of a UK-wide non-Departmental Public Body and the implications for policy and influencing.
• ​The ability to speak and write in Welsh.

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)