Support service manager jobs

We are recruiting a Head of Income and Engagement to provide strategic leadership and vision for two critical functions—Fundraising and Marketing & Communications—bringing them together into a unified, high-performing team. This role focuses on shaping strategy, building external relationships, and driving organisational growth through income generation and brand engagement, rather than day-to-day operational management.

You will set the direction for attracting significant funding, particularly through corporate partnerships, while strengthening what PAPYRUS already does well:

• Securing grants and trusts funding
• Harnessing the passion of our large, committed supporter base - including bereaved families and others who raise voluntary income for us

In a challenging financial climate, you will lead efforts to grow these income streams and maintain a strong, values-driven presence across press, social media, and broadcast channels. The role requires influence, innovation, and the ability to inspire all managers and staff, as well as external stakeholders.

Please visit the careers site for the full job description and person specification for the role.

Salary: £58,523 per annum (Scale SCP 46) progressing by increments to £62,852 per annum (Scale SCP 49)

Hours: 36 hours per week Location: Remote with regular travel across the UK

Contract: Permanent 

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: midnight on 22nd February 2026

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

ID: 1659 TESOL/TEFL Teacher

Service: The Language of Food, Food Services Team 

Salary: £28,884 - £31,698 FTE per annum (pro-rata for corresponding part-time hours)

- Additionally, £3,679 Inner London Weighting FTE per annum if London based

- OR additionally, £480 home-based allowance FTE per annum if home based

Location: Either Southend or London (part time role) or both areas (full time role)

Hours: 37 full time covering Southend and London (or 18.5 hours per week part time, covering one of the areas)

Contract: Fixed Term until end of August 2026

Job Summary:­

We are looking for an experienced TESOL/TEFL professional to deliver high-quality English language teaching to adults living in Southend and/or London. The successful postholder will deliver engaging language lessons to groups of adult learners with different levels of English within community venues. The postholder will work closely with other members of Family Action staff, particularly those working in FOOD Clubs/Stores, which support people to maximise their income, learn new recipes and try new foods. The successful candidate will play a key role within the Food Services team at Family Action, supporting individuals to develop their communication skills, confidence, and wellbeing.

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for an experienced TESOL/TEFL Teacher to join a new project called The Language of Food, supporting local people in Southend and London to develop their English language skills.

Main Responsibilities:

The role involves, for instance: planning lessons for groups of adult learners of English, ensuring they meet learners’ needs, learning styles and language level; adapting, where necessary, existing English language materials to meet the needs of each group of learners; delivering engaging lessons, encouraging learners’ participation through demonstrating a positive and enthusiastic approach; and completing learner assessments before and after each programme, as well as monitoring each individual’s learning during the programme. (See JD and Specification for full details).

Main Requirements:

The successful candidate will:

· Have a Dip TESOL/DELTA or other similar level teaching qualification (eg PGCE including a TEFL element)

· Be experienced in delivering TESOL/TEFL sessions to groups of adults, particularly in diverse community settings (eg children’s centres)

· Have demonstrable knowledge of effective language teaching and learning strategies

· Have experience of assessing and monitoring students’ learning

· Knowledge of, or willingness to learn about, food safety and healthy eating

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service at Enhanced level.

(See JD and Specification for full details).

Benefits:

· An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)

· Up to 6% matched-pension contributions

· Enhanced paid sick leave and paid family leave provisions

· Eye care and winter flu jabs vouchers

· Cycle to work scheme

· Investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Click the “Redirect to Recruiter” link above and fill out our digital application form

Closing Date:  12th February 2026 23:59 midnight

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Louise Reilly, David Underwood or Michael Cowieson.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We are currently looking for a Senior Service Manager to oversee safe houses based in the Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

• Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
• Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
• Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
• Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.

What we are looking for:

• Proven experience in team management and compliance within a care or support setting.
• Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
• Excellent communication, organisational, and IT skills.
• Experience in modern slavery support is desirable, but not essential as training will be provided.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Interview Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

About Worldwide Radiology (WWR)

Worldwide Radiology is a registered charity working internationally creating and delivering solutions to enhance access to high quality and appropriate diagnostic imaging tests in low- and middle-income countries. 

We’re a small but busy team, mainly based in the UK, working remotely across several countries and time zones. Our work involves close collaboration with international hospitals, universities, and global health partners, with a team of volunteers delivering most of our projects.  We’re looking for a Programme Manager to develop and drive forward our project portfolio. 

Overview

The Programme Manager role is crucial to the success and development of the charity. You will be responsible for the management and delivery of 6+ Worldwide Radiology projects, operating across Malawi, Ghana and The Gambia.

The Programme Manager will be responsible for quickly grasping the needs of our ongoing programmes, steering them toward desired impact, ensuring compliance with donor requirements, monitoring our impact and managing risks effectively to continue effective delivery across the organisation.

The successful candidate will be responsible for working with key stakeholders, including our volunteers, partners and donors to build and nurture strong working relationships. 

They will contribute to seeking out further grant opportunities within the sector, working closely with the rest of the programmes team and the fundraising team.

The key responsibilities of this post are as follows:

1. Oversee the smooth running of our projects; 

2. Ensure consistent and appropriate monitoring and evaluation;

3. Provide strong, holistic solutions, focused on operational leadership; and 

4. Support the overall growth and development of the organisation.

Role-Specific Responsibilities

1. Provide overall day-to-day management for WWR projects and WWR volunteers, reporting directly to the WWR Director.

2. Oversee the development and operational execution of detailed work-plans and budgets for WWR programme activities. 

3. Track all project milestones, risks and reporting schedules, taking timely action to ensure they are addressed.

4. Co-ordinate and deliver project MEAL activities in accordance with our MEAL framework. 

5. Produce (gather, collate and edit) high quality, timely project progress, annual and donor-specific reports.

6. Oversee the management of partnership agreements, data management requirements and contracts in accordance with donor specific and legal requirements.

7. Support the identification and securing of new grant opportunities in collaboration with the programmes and fundraising teams.

8. Communicate administrative and technical information to WWR project partners in a timely, sensitive and effective manner.

9. Assist team members, volunteers, partners and members of the public with queries, demonstrating tact and understanding when dealing with complex and serious issues, delivering a consistently high and appropriate level of service and support to individuals contacting WWR.

10. Assist with recruitment, onboarding, induction and management of both UK and international WWR volunteers.
     

Qualifications and Experience

Essential

• Educated to degree level or equivalent work experience.

• Demonstrable experience of adhering to principles, methods, techniques and tools for the effective management and administration of programmes and project lifecycles.

• Experience in grant or contract management in a humanitarian or development environment.

• Demonstrable experience of applying monitoring systems and managing budgets.

• Experience of communicating with a wide range of stakeholders.

Desirable

• Experience working in the nonprofit sector.

• An understanding of global health.

• Experience of working across international partnerships.

• Experience in developing and maintaining effective relationships with international funders, analyse their funding requirements, and work with consortium partners.

• Experience of managing a range of programmes at a middle/senior management level.

• Experience in developing and maintaining relations with institutional donors, analysing their funding requirements, and working with consortium partners.

Person Specifications

• Committed to the values of Worldwide Radiology.

• Self-motivated with a flexible, collaborative & positive work ethic. 

• Demonstrable commitments to high professional and quality standards.

• Appreciation for a lean, straightforward, and structured approach to work, avoiding unnecessary complexity.

• Good attention to detail with excellent time management skills.

• Solution focused attitude, proportionate to the challenge and organisational needs and a drive to support others to emulate the same.

• Excellent communication, interpersonal, relationship building, presentation and analytical skills.

• Ability to take the initiative and work independently while keeping relevant team members fully informed.

• Passionate and committed to equality and diversity.

Other Requirements

• Applicants must be eligible to work in the UK 

• Able to travel within the UK (international travel is desirable, but not essential)

• Flexible approach to working hours to meet the needs of the service

How to Apply

Applicants interested in this role should send the following attachments by email:

• Their CV (max 2 pages)

• Letter of motivation (max 2 pages)

• The names, contact numbers and addresses of 2 referees (please state if you are not happy for them to be contacted at this stage)

Interviews will be held in person in Liverpool w/c 16th February .

Please note applicants must have the right to work in the UK as we are unable to provide visa sponsorship.

Worldwide Radiology is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you. 

We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice. 

We reserve the right to close the application process early if we receive a sufficient number of suitable applications.

Night Supervisor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Supervisor

Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements. 

About the Role

Lead a team as a Night Supervisor. leading the night team in a service which runs to deliver high quality, trauma informed services to residents, participants, and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents and participants. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.

Some Key Responsibilities Include:

• Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards
• Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement
• Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
• Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities
• Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery
• Lead, motivate, and manage teams effectively, with or without prior formal people management experience

About You

We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. Furthermore we look for:

• Understanding and/or experience to provide high quality, person centred support
• Ability to work independently and taking responsibility for the night service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

About BoB:

Build on Belief’s mission is to ensure sure that anyone with lived experience of alcohol or drug problems has a place where they can get on-going peer support from others with similar experience – to help them improve their quality of life, health and wellbeing, reintegrate into wider society and benefit the local community.

BoB exists to help people at all stages in their lives to overcome the harm caused by their drug or alcohol use. It does this by combatting loneliness, overcoming stigma, introducing people to positive friendship groups, and providing activities that people find meaningful.

Job purpose:

This is a creative opportunity for someone who wants to make a difference with one of the country’s leading Lived Experience Recovery Organisations for individuals who have or have had a substance use disorder.

The Innovation, Development Fundraising Manager is a new role within the charity. The purpose of this position is to work with the Senior Leadership Team and other staff members to:

· Help develop and fund new activities in our existing services.

· Through the development and modelling of pilot projects, help the SLT with the implementation of our three-year strategy and seek funding through trust and grant foundations for the delivery of the above.

· Collaborate with the Chief Executive to identify and apply for new funding streams that support the work and growth of the charity and build on our current service delivery.

You will seek to develop and diversify the base of supporters and to achieve fundraising targets working with the CEO and SLT, supported by the board of trustees. We want to continue with our local services contracted income but also to develop other income streams, expand our supporter networks and build our sustainability for the future.

The successful candidate will also develop and maintain appropriate relationships with trusts, foundations and their representatives, ensuring the highest quality of stewardship and cultivation of a proactive relationship-based approach to seeking new funding opportunities.

Working as part of a small leadership team and, reporting to the Chief Executive, you’ll capitalise on our success in partnering with some large addiction treatment providers. These have delivered innovative approaches to recovery across London.

With this backdrop, we will look to you to develop and deliver successful plans to diversify and optimise our income as well as developing the tools, processes and internal expertise to ensure sustainability.

The post holder would have the opportunity of working with a passionate, dedicated small central team, with a positive team spirit. There is a high level of commitment to developing this new area of income generation from management and trustees providing the post holder with the opportunity to excel and meet strategic targets. 

Responsibilities and main duties:

o Work closely with the CEO, Board of Trustees, and others in the leadership team to develop and spearhead delivery of a funding and financial plan that will enable delivery of our mission, strategy 2026-29 and delivering our financial strategic objectives.

o Proactively research and develop opportunities from trusts and foundations, developing a funding database and pipeline.

o Working with the CEO and service managers, initializing, and developing projects, producing compelling funding proposals and grant applications, initiating prospect meetings, and confidently pitching new funders to successfully convert prospects to funders or donors.

o Work with the leadership team and local service managers, and volunteers to fundraise local community support activity in the areas we operate in.

o Explore and test new fundraising approaches (such as events and corporate) to further grow and diversify income,

o Research and implement the introduction of a suitable CRM system to maintain accurate records of all fundraising activity (including contracted income), providing high quality reports to the leadership team, CEO and trustees, and to develop a data led approach to future fundraising.

o Manage and monitor ongoing funder reporting, ensuring that effective records of grant/funding bids and their conditions are kept and strictly adhered to by project leads, and that interim and end of project reporting is completed to a high standard, consulting with project leads where appropriate.

o Build and sustain strong relationships with a broad range of funding individuals and organizations, using a wide range of appropriate stewardship approaches to develop and retain their support for Build on Belief.

o Stay informed of existing and new fundraising legislation and ensure all fundraising activities are compliant with the Code of Fundraising Practice and all other statutory obligations, maintaining and communicating internal policies as appropriate.

o Actively instill an organizational culture of fundraising, ensuring that everyone in the organization, including our trustees, understands and contributes to our fundraising strategy.

o Develop a good working knowledge of the charity’s activities, our approaches to addiction and recovery and some of the wider evidence base to tackle addiction and dependency to represent BoB authoritatively to supporters and external audiences.

Experience

o Experience and proven record of soliciting, managing, and securing income from trusts and foundations, corporates, and/or major donors.

o Experience of developing successful grant applications and proposals for support to trusts and foundations.

o Digital fundraising fluency including experience of using and/or developing a CRM system to support fundraising activities and understanding of digital fundraising approaches.

Knowledge

o Strong understanding of the current UK charitable funding landscape including excellent knowledge of charitable grant giving organizations.

o Knowledge of fundraising best practices, regulation, and policies.

Skills and personal attributes

o An outstanding written communicator with the ability to absorb and synthesize complex information and translate this into compelling written cases for support.

o Excellent interpersonal and relationship management skills with the ability to relate to, influence and persuade internal and external stakeholders at all levels.

o Ability to prioritize a demanding workload and a committed approach to achieving results and targets under time pressure.

o To learn and evaluate creative approaches and to remain resilient in the face of setbacks.

o Well-developed organizational and planning skills, able to develop ideas and concepts into effective action plans and then deliver them.

o Strong empathy and commitment to helping those with adverse histories and lifestyles, drawn from their own lived experiences, aspiring to inclusion, diversity, and equity.

Benefits

Along with a competitive salary and an opportunity to work alongside an inspiring team of people with lived experience, we can offer:

o 28 days annual leave (plus bank holidays)

o Flexible working and hybrid/home working 

o Support with training, professional growth and development.

o Enhanced statutory benefits.

How to apply

Please send us your CV with a covering letter by FRIDAY 20th February 2026 @ 5PM. 

Recruitment process

Stage 1: Application closing date Friday 20th February 2026 by 5pm.

Stage 2: Shortlist notification to candidates: w/c 23rd February 2026.

Stage 4: Shortlist interviews in person London, Earls Court w/c 2nd March 2026.

Stage 6: Notification 9th March 2026.

You can let us know as part of your application if you require any adjustments or support through the recruitment process.

If you do not exactly fit all the criteria but have relevant experience and passion for the role that could make you a great candidate, we would still love to hear from you.

We promote inclusion, diversity and equity throughout our recruitment process and in our workplace. We welcome your application regardless of age, caring responsibilities, disability, ethnicity, gender, gender identity, marriage and civil partnership, religion or belief, sexual orientation and lived experience of addiction.

We are looking for ambitious and strategic Development Manager – Corporate and Philanthropy to lead the growth of our corporate fundraising, build high-value partnerships, and work with our network of senior supporters to unlock transformational opportunities.

With a strong foundation of mid-level corporate partners (typically £5k-£25k) and a skilled Senior Officer in place to manage and grow those relationships, you’ll be free to focus on securing new, higher-value partnerships and support.

The Role:

You’ll lead our corporate new business development identifying and approaching companies aligned with our mission, and converting them into long-term, mutually beneficial partnerships.

You’ll work closely with the Director of Fundraising to cultivate high-net worth individuals and senior volunteers who can introduce us to the right people and help get us in the room.

Working with colleagues across communications, marketing and services, you’ll create professional, pitch-ready presentations and proposals that inspire companies to partner with us – and then deliver those pitches at a senior level, with confidence and clarity.

Key responsibilities:

· Research, Identify and approach new corporate prospects, building a strong pipeline of potential six-figure partners

· Lead on creating bespoke, compelling pitch decks and proposals, working with the communications and Marketing Team to ensure quality and impact.

· Deliver high-level presentations and pitches to senior stakeholders across a range of industries.

· Work with the Director of Fundraising to identify and engage major donors and key contacts who can help unlock introductions and strategic support

· Manage Senior Officer who leads on existing mid-level corporate partnerships.

· Support the growth of the mid-level portfolio and ensure excellent stewardship and reporting for all corporate partners.

· Collaborate with marketing, communications, and service delivery teams to ensure partnerships are meaningful, on-brand, and mutually beneficial.

· Monitor income and pipeline progress, ensuring accurate forecasting and tracking.

What we’re looking for:

· A track record of securing new business or corporate partnerships, ideally in a fundraising CSR setting

· Confident writing and presenting skills, with experience creating professional pitch decks and delivering high-level presentations

· A strategic thinker who can spot opportunities, plan a compelling approach, and close the deal

· Experience collaborating across teams (e.g. Marketing design, service delivery) to shape proposals and deliver joint objectives

· A strong relationship-builder with the credibility to work with senior executives, philanthropists and decision-makers

· Organised, self-starting and passionate about helping families when they need it most

· Line management experience desirable, but not essential

We welcome applications from the commercial sector and those working in CSR, partnerships or business development roles

We will be reviewing applications ongoing so early applications are advised. We may close the advert earlier than advertised.

Only shortlisted candidates will be contacted. Please submit your CV along with a covering letter(max 2 pages) explaining how your experience fits the role. More details can be found in the recruitment pack attached. 

Closing date: 6 February 2026

Rethink have an exciting opportunity to work for us delivering the new Connect to Work Individual Placement and Support (IPS) programme within County Durham. We are looking for an Employment Specialist to support individuals with health conditions, mental health difficulties, a disability or complex barriers to employment to gain, retain, or return to employment, following the IPS principles. You will also engage with and support local employers to enable work to be sustainable for individuals and by bridging workforce needs with local people. The roles will involve travelling around your allocated area to meet individuals in need of support offering a person centred approach and engaging with local employers who have workforce vacancies. You will work closely with and within healthcare settings and as part of a wider partnership of organisations to deliver the programme across the region.

Connect to Work is part of the National Get Britain Working strategy which is a new government funded programme. Within County Durham the initial programme is based upon the IPS model which looks to support people who would like to gain employment by delivering tailored support to move into the right job quickly and support to maintain employment.

The available role is a part time post (0.5 FTE – 17.5 hours per week) with days and times to be worked open to discussion and agreement with the successful candidate. This post is for a fixed term until 31st March 2028, with the possibility of an additional 2 year extension once funding is confirmed. There may also be the option to increase working hours as the programme progresses and referrals increase. A Driving licence and car are essential to carry out this role.

To Apply please fill out the application questions and upload your up to date CV detailing your knowledge, experience and reason for applying.

About the role

Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs. 

People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis. 

Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing-related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation.

Key responsibilities

Strategic Leadership and Service Development 

• Lead delivery of The Passage’s 3-year strategy as it relates to Community Services, ensuring services are preventative, trauma-informed, and outcomes-focused. 
• Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required. 
• Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster’s homelessness strategy and wider system reform. 
• The post holder will be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working. 
• Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services. 
• Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system-wide responses.

Safeguarding, Risk and Community Impact

• Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services. 
• Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services. 
• Lead locality management across services, including proactive management of anti-social behaviour (ASB) and community impact in a dense residential environment. 
• Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage’s values and legal responsibilities. 
• Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage’s reputation. 

Operational Leadership and People Management

• Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement. 
• Recruit, develop and retain high-performing teams, ensuring robust supervision, appraisal and development planning. 
• Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes. 
• Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements. 
• Champion co-production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager. 

Primary Services and Resource Centre Operations

• Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre. 
• Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements. 
• Work closely with Fundraising to support corporate volunteering and “Kitchen Takeover” initiatives, ensuring safe, high-quality delivery that enhances supporter engagement while protecting service users and staff. 
• Balance operational integrity, safeguarding and service quality with supporter and volunteer experience. 

Financial Management and Funding Stewardship

• Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising. 
• Oversee multiple funding streams, including large trusts, grant-giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements. 
• Support managers to understand and deliver against budgetary and income-related targets. 
• Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities. 

Monitoring, Evaluation and Impact

• Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice. 
• Analyse service data (e.g. In-Form) to identify trends, risks and opportunities for improvement. 
• Produce high-quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change. 
• Work with Fundraising to showcase frontline work through supporter communications, social media and events. 

External Relations and Partnerships

• Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector. 
• Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events. 
• Represent The Passage in multi-agency forums, contributing to system-wide solutions and best practice. 

Organisational Leadership

• Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture. 
• Provide reports to, and attend, Board and Committee meetings as required. 
• Deputise for the Director of Housing & Services when appropriate. 
• Role-model The Passage’s values and commitment to dignity, respect and excellence. 
• Work flexibly in line with organisational needs. 

Desired experience

Experience 

1. Senior leadership experience within homelessness, housing-related support, social care, or a closely aligned sector, with responsibility for multiple frontline services and managers. 

1. Proven experience leading preventative or rapid-response services, such as homelessness prevention, assessment services, outreach, crisis response or equivalent, including partnership working with local authorities. 

1. Demonstrable experience of safeguarding leadership, including acting as a designated or senior safeguarding lead and managing complex risk, incident response and escalation. 

1. Experience of managing services in complex localities, including community impact, ASB, neighbour relations and working alongside security provision or comparable risk-managed environments. 

1. Experience of managing multiple funding streams, including trusts, grants, and/or commissioned services, with responsibility for compliance, reporting and supporting income generation. 

Knowledge and Skills 

1. Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective, high-quality service delivery and measurable outcomes. 

1. Excellent people management capability, including coaching senior managers, handling performance, and fostering a culture of accountability, learning and continuous improvement. 

1. Sound understanding of safeguarding, health & safety, and regulatory compliance, with the confidence to provide assurance across diverse services, including food provision and volunteer-involved activity. 

1. Highly developed partnership and influencing skills, able to build credibility with commissioners, funders, residents, corporate partners and senior stakeholders in a high-profile environment. 

1. Strong financial and analytical skills, including budget management, monitoring performance data, and producing clear, compelling reports that demonstrate impact to funders, boards and supporters. 

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

People are at the heart of everything we do at Dandelion Time, whether they are our staff, volunteers, or the families we work with.  Being hands-on in the natural world is the basis for our activities and creativity at Dandelion Time. We care for the earth, plants, animals and each other.

We are excited to welcome someone new into our vibrant, committed and welcoming team as we deliver deeply rewarding work with vulnerable children and their families.  If you enjoy working with people, numbers, data and systems,and you get a buzz from keeping things running smoothly, this role will give you plenty of variety and purpose.

You’ll play a key part in our finance administration, keep essential policies and procedures up to date, and support the coordination of our staff and volunteers. From bookkeeping and invoice processing to maintaining accurate records, supporting recruitment and safeguarding checks and helping create a safe, well‑organised environment, your work will make a real difference every day.

Whilst some bookkeeping experience is important, you don’t need to be an expert in everything else.  Your confidence with numbers, organisation skills, willingness to learn and positive, “can‑do” attitude will ensure your success in this role. 

If you thrive in a lively and supportive team and want to contribute to something meaningful, we’d love to hear from you.

The CRM Impact Manager is a specialised role that will focus on developing our use of the Beacon CRM and ensuring it’s used to our best advantage throughout the charity.

You will lead on capturing and utilising data across the whole of the charity from the impact on our members, to socially focused programming, fundraising events, and income generation through grants and tenders. All the tasks you carry out will contribute to the core purpose of the charity, enabling us to transform the access to and experience of mental health support, for young people.

This is a new position within a new team, focused on the growth of the charity, offering the opportunity to enhance Open Door’s approach data and impact and build new work, as we create new long-term partnerships.

Based at the Bloom Building in Birkenhead and soon within our new home ‘Joy’, the role offers a flexible and collaborative working environment, engaging with a wide range of internal and external stakeholders that align with Open Door’s values and mission.

Check out the candidate pack for full details.

About The Role

We’re looking for a Social Media Manager who genuinely gets social, not just how platforms work, but how people use them. This role is one of the first touchpoints for Royal British Legion’s organic social presence, shaping how our audiences see, feel and connect with us every day. From large-scale national campaigns like the Poppy Appeal to everyday storytelling, you’ll make sure our content feels timely, thoughtful and human, while staying true to our wider strategy.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll lead the planning and delivery of social content across campaigns and BAU, using insight and audience understanding to drive engagement and growth. Working closely with teams across the organisation, you’ll help surface powerful stories from veterans and their families to supporters and colleagues and guide how they’re told on social with care and impact. You’ll also oversee community management, helping set the tone for how we listen, respond and show up for our audiences, even during challenging or fast-moving moments.

This role suits someone who enjoys responsibility and influence. You’ll manage and develop a small team, support colleagues across the organisation to use social media confidently and well, and help shape the future of our social media strategy. Using tools like Sprinklr, you’ll turn insight into action, champion best practice, and play a key part in making sure the stories shared with us every day reach the people who need to hear them most.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates:        First-stage interviews will be held virtually on Teams on 16th & 17th February, with the final stage taking place in person at our London office on 19th February.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Our Vacancy
Join Us as a Housing Support Worker – Be the Bridge Between Temporary Accommodation and a Home. 

At Peabody, we’re committed to helping people build stable, confident futures. We’re looking for a Housing Support Worker who is compassionate, proactive, and ready to support adults and families living in temporary accommodation.

This is not a care role. It’s a practical, hands on support position focused on empowering people to manage their tenancies, develop essential life skills, and overcome barriers that may be affecting their housing stability. You’ll be working alongside tenants to help them feel more in control of their circumstances, stay independent, and move on positively at the end of their term.

What you’ll be doing:
In this role, you’ll provide high quality, person centred housing support to adults and families living in temporary accommodation, helping them build the skills and confidence needed to sustain their tenancies and move on successfully. You’ll work flexibly, delivering 1-to-1 support both over the phone and through home visits, adapting your approach to meet the diverse needs, backgrounds, and circumstances of each household. Acting as a bridge between accommodation and a stable home, you’ll ensure tenants have the knowledge, tools, and support networks needed to thrive throughout their housing journey.

Your role will involve:

• Risk Management: Completing and regularly updating risk assessments to ensure the safety of tenants, the community, and yourself.
• Housing Related Support: Offering guidance on budgeting, benefit claims (including Universal Credit and Housing Benefit), rent payments, and basic home management.
• Signposting & Advocacy: Identifying additional needs such as mental health, employment, or substance misuse, and connecting tenants to specialist external agencies.
• Administrative Excellence: Maintaining accurate digital case notes in real time, ensuring GDPR compliance and strong, high quality reporting
• Team Collaboration: Providing “roving” support to colleagues and assisting at other schemes when required to ensure continuity of service.
• Holistic Support Planning: Co producing personalised support plans with tenants, setting clear and measurable goals to strengthen housing stability and overall wellbeing.

What we’re looking for

• Strong communication skills with the ability to explain complex housing information clearly to a diverse tenant group, including individuals and families.
• Ability to travel independently to tenants’ homes as part of regular support delivery.
• Experience in housing, social care or community support (desirable but not essential – full training provided for the right candidate).
• High proficiency in Microsoft Office 365 and digital case management systems, with confident report writing skills.
• Excellent people skills and the ability to build rapport while maintaining professional boundaries.
• A collaborative, “can do” attitude with a willingness to support other schemes and colleagues during busy periods.

Why join us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What You’ll Get:
•    25 days’ annual leave 
•    Flexible benefits including healthcare, dental, and discounts.
•    4x Life Assurance and up to 10% pension contribution.
•    Professional development, including funded apprenticeships.
•    Two paid volunteering days each year.
•    Family-friendly policies and a supportive team culture.

Please read before applying:

This is a part-time role - 18.75 hours per week
Shifts may include early mornings and evenings, so flexibility is key.

We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone! 

Closing date: 05 February 2026
Microsoft Teams interviews will take place on Wednesday 11th January 2026, followed by in-person interviews at the service in Braintree on Friday 13th February 2026.

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. 

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Sale, Greater Manchester

Lead. Inspire. Deliver exceptional care.

Salary: £38,000 rising to £40,000 on successful probation & CQC registration

Hours: 37.5 hrs pw (spread over 5 days, includes some evenings/weekends). On‑call rota with additional pay.

Location: Sale

Why join us at Stockdales?

Join an ambitious, forward-thinking team where residents and staff are genuinely valued. For over 70 years Stockdales has been a trusted care provider in Sale, supporting people with learning disabilities with compassion, expertise and reliability. We put people first, celebrate success, invest in development and create a culture of kindness, professional pride and continuous improvement. With deep local roots and a strong reputation for person‑centred care, clinical excellence and collaborative working with families and health partners, Stockdales offers stability, real career development and the chance to make a tangible difference every day.

The role in a nutshell

You’ll be Stockdales’ Registered Manager for CQC‑regulated services - leading Service Managers and Care Practitioners to deliver outstanding, person‑centred care for adults with profound and multiple learning disabilities and complex health needs. You’ll drive quality, compliance and service growth while building a supportive, motivated workforce.

Key responsibilities

• Apply for and hold CQC registration; maintain and exceed regulatory standards. 
• Lead, mentor and develop service teams to deliver excellent, personalised outcomes. 
• Oversee quality assurance audits, risk management and safeguarding. 
• Manage budgets, referrals, staffing levels and service development. 
• Build strong relationships with families, commissioners and health partners. 
• Participate in the on‑call rota and support out‑of‑hours arrangements.

You’ll have

• Level 5 QCF (or equivalent) in Health & Social Care. 
• Minimum 3 years’ experience as a CQC Registered Manager/Care Home Manager. 
• Proven experience supporting adults with physical/learning disabilities and complex care needs. 
• Strong IT skills (Microsoft packages/online platforms) and excellent communication. 
• Full driving licence and access to a car. 
• Willingness to undergo Enhanced DBS and provide satisfactory references.

Perks & benefits

• Up to 33 days holiday (pro rata) 
• Pension, Medicash (24hr GP and health support functions), life insurance (after probation) 
• Excellent internal & external training, career development 
• Monthly staff prize draw, cycle‑to‑work, Wage Stream access

Make a difference

If you’re a compassionate, driven leader who wants to shape exceptional services and support a highly valued team, we’d love to hear from you.

Closing date: 3 February 2026

Interviews will be held week commencing 6 February 2026

Stockdales is an equal opportunities employer. Enhanced DBS required.