Support service manager jobs

Our vision is for every church in the Portsmouth area to provide a home for 
people who’ve been homeless. We dream of ending homelessness by partnering 
with local churches to grow positive, prayerful support networks around people 
who’ve been homeless, as well as providing a safe, stable place to live.
Right now, in and around Portsmouth, we have 11 houses, with 28 tenants being 
befriended and loved by 8 churches – all set up since 2018. And we’re not 
stopping there, with more churches and areas looking to join us.

When we provide people with a safe home, professional support and the security 
of positive relationships, this helps them find the confidence, motivation and 
hope for change. Then we are able to support them in moving on to their own 
secure accommodation.

The Franchise Lead is key to keeping our growing organisation strong and 
Christian, partnering with churches to show God’s love to tenants no matter 
what they are facing. We want to grow without ever losing the quality of support 
that we offer to our tenants. Are you up for this exciting challenge?

Key aspects of the role include: 
• Overall: our vision is to see each individual and family thrive in our 
homes, and to see more local churches wanting to “house the homeless.”
• Develop and equip the team to ensure tenants thrive in safe, supportive 
environments. We currently have 6 staff.
• Work with local churches so that their friendship & support teams are 
empowered, equipped, and prayerful; promote the charity so that new 
ones want to get involved.
• Ensure current investors feel engaged and valued; and promote the 
charity so that new ones come on board.
• Ensure that the charity has the highest safeguarding, property and quality 
standards, liaising with national and regional Hope into Action teams.

Essential attributes required:
• Proven experience in managing programs and teams with compassion and 
professionalism.
• Exceptional organisational and communication skills to inspire tenants, 
churches, and stakeholders.
• A heart for vulnerable adults and a deep understanding of homelessness 
issues.
• A resourceful, emotionally intelligent, prayerful leader with a strong 
Christian faith.

This post is subject to an occupational requirement that the holder be a Christian 
under Part 1 of Schedule 9 to the Equality Act 2010.
 

We work with unaccompanied asylum-seeking young people to support them to transition to adult life in the UK, feeling fully supported, equipped, and confident of their independent living skills and sustainable capability to flourish. 

You will welcome each person into a place they can call home, encouraging them to decorate their rooms and explore their local area. These houses, shared with other UASCs, offer comfort and stability throughout what can be a challenging period of asylum claims and settling into the UK.

We are looking for somebody who can foster a supportive community of friends across nationalities through weekly gathered activities, such as football, cricket, and dinners.

Operations Manager

Not only do the team at Bristol charity, Integrate UK believe in giving young people a voice – they have been hard at work in making sure those voices are creating future leaders. Sound like a cause you’d like to get behind?

This youth-led charity is looking for an Interim Operations Manager who can bring their experience and collaboration skills to co-develop this role, and you might just be who they are looking for!

Role: Operations Manager

Salary: £42,000 to £45,000 (depending on experience)

Location: Bristol

Hours: Full time

Contract: Contract/interim

Closing Date: 11th July 2025

About the Role

Are you a strong leader who can motivate a small team? Support their CEO, Lisa Zimmerman, in championing a positive organisational structure? Then, here’s a look at some of the tasks they need you to take leadership on in this role:

· Day-to-day activities: Responsible for overseeing the day-to-day activities of the charity and of the project team and ensuring that all goals and objectives are met in a timely manner.

· Workforce management: Responsible for HR planning and policies, appraisal, staff development, performance management and reviews and staff wellbeing.

· Finances: To support our outsourced bookkeeper with financial admin in liaison with the CEO.

· IT involvement: Oversight of IT systems and processes alongside our outsourced IT provider.

· Developing systems: Ensuring that the necessary policies and procedures are in place, up to date and being complied with and that staff are appropriately trained, supervised and supported.

· Impact and reporting: Develop and implement a standardised dashboard of KPI’s for regular reporting. Support the production of reports for funders ensuring processes are in place to ensure that indicators and outcomes are met.

There’s great flexibility on these, so they are hoping you can help them work towards something special!

This is a new role for Integrate UK, with the aim to bring in an experienced operations resource (initially on an interim basis) to support their CEO and Co-founder – allowing her to focus more of her time on their strategy, partnerships and growth and impact.

About You

Being comfortable getting hands on with the above duties should be something that you’re keen to do when it comes to advocating for young talent! The team need you to come in and quickly understand what they do at Integrate so you’ll need to be:

· An experienced Operations Manager with proven experience in a charity or youth work setting.

· Experienced in performance management and staff development.

· Flexible and adaptable, turning your hand to all manner of things at short notice.

· Strong at time management, self-management and organisational skills, with proven ability to organise and prioritise own and others’ workloads.

· Able to keep track of our finances, systems and IT.

· An excellent communicator with good interpersonal, listening and collaboration skills.

Given the nature of our work, which includes sensitive issues such as FGM and honour-based abuse, we particularly welcome applications from women with lived experience of gender-based violence and from backgrounds that reflect the diversity of the communities we support – they are looking forward to hearing from all candidates who can align with their values and mission! Sounding good? We’d love to hear from you.

About Us

Integrate UK are investing in the skills, passions and talents of young people aged 12 to 24, to nurture future leaders who promote their vision of a society based on gender and racial equality and community cohesion.

Their work with their young leaders may involve script and film development, a stage production, song writing or organising and hosting an annual conference whereby they showcase all the brilliant work created throughout the year. Creativity to lift young minds is at the heart of this charity!

Central to their decision-making are 10 Junior Trustees who lead youth steering groups and report back to the Board of Trustees. They are crucial as they keep the team on track, share constructive feedback and inform all aspects of their service in: ‘inspiring young people to take an active and positive role in society and help them create the change they want to see.‘

What matters to them: Company Culture

The mission

By providing young people with the skills, opportunities and platforms to lead and to deliver the changes they want to see in terms of gender and racial equality, they also nurture their aspirations, enabling them to achieve their full potential and to change, define and determine their own lives and those of future generations.

You may also have experience in other areas such as Operations,  Operations Manager, Operations Lead, Operations Team Leader, Operations Deputy, Operations and Finance, Operations and HR, HR Manager, Finance Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Lead the development and management of a comprehensive programme of extracurricular activities, encompassing student groups, societies, volunteering opportunities, and events. Ensure an excellent volunteering experience for student leaders and volunteers, supporting their personal and professional growth.

Key Responsibilities

• Effective development and management of student led opportunities.
• Development and delivery of high-quality training and development opportunities empowering student leaders to contribute to the success of CSU’s strategy.
• Continuous and sustainable growth in the range of student opportunities and the number of students engaged.
• Ensuring a high-quality volunteering experience.
• Operational Management of the Opportunities team.

Would you like an exciting fundraising role with real purpose?

There are over 180 lakes in the Cotswold Lakes which covers an area of over 42 square miles. Gravel extraction has created a biodiverse new landscape which is home to an amazing variety of wildlife, some of it rare, and a place of joy for many thousands of people who come here to walk, cycle, birdwatch or enjoy a multitude of water sports from outdoor swimming to waterskiing. Cotswold Lakes Trust is the charity that protects and enhances the area for conservation, recreation and education.

We are looking for an experienced part-time Fundraising Manager to coordinate and manage our fundraising activities. You will help us build a sustainable funding future, supporting our mission and delivering long-lasting benefits to the Cotswold Lakes for both wildlife and people.

Key tasks and responsibilities

1. Responsible for raising funds to deliver Cotswold Lakes Trust’s fundraising plans.
2. Work to develop and implement a fundraising plan that is ambitious and achievable, incorporating trust/foundation funding, corporate and individual giving and event fundraising.
3. Play an integral role in the Trust’s plans for the development of its major asset – Cleveland Lakes (for more information on the Cleveland Lakes project please see our website). Assist with the fundraising element of this project, working with colleagues as appropriate for a coordinated approach.
4. Develop and lead on particular fundraising campaigns, including digital campaigns, bespoke fundraising events and communications.
5. Be an advocate for the Trust’s fundraising efforts and be able to equip colleagues to understand the importance and potential of fundraising within their sphere of work.
6. Work with the Trust’s Events and Administrator Manager to maximise all opportunities for fundraising as part of events.
7. Develop and manage corporate and individual supporter schemes.

For more information, please refer to the full job description.

Hours: 37.5 hours a week, Mon-Fri

Duration: 12 Months Fixed Term Contract (Maternity Cover)

Location: London - hybrid, (compulsory) 2 days per week in London office

Salary: £52,866.48 per annum

Job Purpose:

MSF UK/IE is committed to providing a safe and inclusive environment for all staff and for everyone that comes into contact with the charity. The Safeguarding Manager is the focal point for our efforts both leading and assuring delivery within MSF UK/IE and working in collaboration across the MSF movement with key partners and sections to advance and support the development of safeguarding within MSF.

Knowledge, Skills & Experience:

• Relevant experience in protection/safeguarding, experience in managing safeguarding cases is desirable.
• Safeguarding-related background, e.g. dedicated safeguarding role, NHS, social work, HR investigations or NGO experience.
• Strong people skills with the ability to read and navigate complex political interactions.
• Confident and engaging presenter.
• Strong attention to detail and ability to synthesise information from various sources.
• Knowledge of UK/IE Safeguarding Legislation.
• Ability to think critically and analytically enabling excellent decision-making abilities around the protection of vulnerable people.
• Ability to work strategically across a complex organisational structure.
• Diplomatic, with excellent communication skills and strong cross-cultural communication abilities.
• Motivated by desire to ensure MSF UK/IE is a safe, diverse and inclusive place to work, where people are heard and concerns addressed.
• Excellent listening skills; approachable, enthusiastic and dynamic.
• Strong organisation and time management skills.
• Discreet and able to handle information sensitively.

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role. Please click here to check whether you have the right to work in the UK.

HOW TO APPLY:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document)

Closing date for applications: this is a rolling vacancy, we reserve the right to close applications early once a qualified candidate has been identified.

We look forward to receiving your application!

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.

Senior Project Officer

Scotland

£32,145 per annum (pro rata for part time hours)

 Ref: 20REC 

Full Time 37.5 hours per week – happy to talk flexible working

Contract: Fixed term until March 26 with likelihood of 12 months extension, subject to funding

Base: Edinburgh or Glasgow hubs, and East Lothian Council offices with flexibility to work from home a proportion of the time.

About the role

This is an exciting opportunity to join Sustrans as part of the Connected Neighbourhoods team, working in partnership with East Lothian Council to facilitate a strategic approach to active travel infrastructure development and delivery in the council area, as well as providing support with active travel policies and proposals for the council's planning and pipeline projects.

As the Senior Project Officer, you will be embedded within East Lothian Council, working in partnership with external organisations and across council departments to align policy aims and identify and develop opportunities for investment in active travel. You will support the planning and delivery of active travel interventions and provide expert support and guidance to ensure that walking, wheeling and cycling are integrated into strategies, programmes and projects.

The role is based within the geographical area with regular travel expected to East Lothian Council offices and either Edinburgh or Glasgow hubs. 

About you

You should have experience in (at least) one of the following: transport planning, land use planning, urban design, traffic engineering, sustainable transport project delivery. 

You will be an experienced project manager able to work collaboratively with multiple partners and stakeholders.

You should have the ability to work independently and be able to make decisions with minimal supervision, as well as have excellent report writing skills. 

We ask you demonstrate knowledge of the funding context for active travel in Scotland. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 27 July 2025.
• Interviews will take place in person at our Edinburgh office between the 5-7th August 2025. If you are unable to attend in person, please contact us to request an alternative arrangement.

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Title: Operations Manager

Reporting To: Director of Operations

Salary:  £38,000- £40,000 per annum (based on experience)

Location: London/Head Office Tooting Works

Contract: Permanent/full-time  

Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)

About Us:

Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. 

Role Summary:

The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.

Role Responsibilities:

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
• Ensure the lettings process is well-managed and aligned with policies.
• Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
• Contribute to strategic operational planning and continuous improvement initiatives.
• Identify and resolve operational challenges in collaboration with senior management.
• Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.

Building Maintenance

• Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
• Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
• Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
• Conduct regular building inspections and implement corrective actions as needed.
• Drive sustainability initiatives, including energy efficiency and waste reduction.
• Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
• Maintain the Visitor Management System and ensure it is used appropriately and consistently

Health & Safety

• Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
• Develop and monitor health & safety procedures tailored to the site.
• Organise relevant training for staff and enforce contractor compliance.
• Maintain accurate H&S records, incident reports, and lead periodic audits.
• Support development and execution of emergency response and business continuity plans.
• Fire safety responsibility (Fire Safety designated person)

Lettings and Lease Management

• Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
• Check we are maintaining up-to-date tenancy records,
• Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
• Carry out twice-yearly audits of lease documentation.
• Maintain relationships with tenants to support retention and satisfaction.
• Monitor lease management by team, lease compliance and resolution of any lease-related issues.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

• Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
• At least 2 years’ experience in operations work.
• Previous experience in Lease management
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software,
• or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
• Resilient and adaptable with ability to multi-task.
• Solution finder.

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Rewards

• 25 days of annual leave plus bank holidays
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.
• Safeguarding training (can be trained on the job).

Please submit your CV and cover letter stating why you are interested in this role.

Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Job Title: Known internally as Relationship Manager

Location: Home-based covering Scotland. Candidates should ideally reside in the Glasgow area and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training

Hours: 35 hrs per week

Contract type: Permanent

Salary: £34,616 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

· Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities

· Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters

· Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers

· Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment

This role would be focusing mainly on the West of Scotland but covering the whole country as needed, with some additional supporters based in Northern Ireland.

What we offer: 

· Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.

· Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. 

· Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 

· Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 

· Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 

· Health Cashback Plan: access a health cashback plan to cover medical expenses. 

· Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.

· Discount scheme: access exclusive savings at various high street retailers and gyms. 

· Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply: 

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:  

Applications by the end of 13th July. 1st interviews held online on 21st July and 2nd interviews held face to face in Scotland on 4th August.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).

For information on how we collect, store and process personal data please get in touchwith the HR Team. 

Job Title: Floating Support Worker

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement

Contract type: Full Time, Fixed Term Contract (Until March 2026 with possibility extension of contract dependent on funding)

Hours: 37.5 hour per week

We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.

You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of  domestic abuse survivors, to embed best practice across our communities.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.

Successful applicants will be expected to work within Refuge’s Values and Behaviors Framework and demonstrate these in their everyday work.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 11 July 2025

Interview Date: 21 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Hearing Dogs for Deaf People – Prospect Research Team Manager

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular travel for team collaboration, meetings and occasional donor events.
Salary: £50,000 per annum.

Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Prospect Team Manager to identify, qualify and deliver high-quality prospect insight to support transformational giving across their philanthropy and high value programmes.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, grow their philanthropy programme and increase engagement and impact.

Reporting to the Head of Philanthropy, this is a strategic and hands-on leadership role that will shape how the charity uses data, research and insight to drive significant growth in income from major donors, corporate partners and other high-value supporters. You will lead the Prospect Research function, developing and delivering a proactive, insight-led prospect research strategy to support the charity’s ambitious fundraising goals, as well as working to identify potential major donors amongst individuals, trusts and corporates.

The successful candidate will have a strong background in prospect research including identifying and prioritising prospects, network mapping, ethical screening and developing gift capacity ratings. You will be a proactive, strategic thinker with a collaborative outlook and a high attention to detail.  You will also possess excellent analytical and communication skills. Experience in setting up or significantly developing a prospect research function would be an advantage.

This is an exciting opportunity to shape and build a high-impact research function at a moment of huge growth for the charity, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people leave loneliness behind Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Tuesday 22nd July, 9.00 am. 

A little bit about the role 

Please note that applications for this role will close on Monday 21 July 2025 at 9am

The Business Development team is a recently established and growing team at Frontline. The team is responsible for delivering and developing high-quality leadership programmes, workforce development training, and commissioned projects that support practitioners and leaders across the children’s social care sector. We work collaboratively across Frontline to ensure that these offers extend the organisation’s mission impact and contribute to its financial sustainability. The team is ambitious, collaborative, and committed to innovation, equity, and continuous improvement.​

As Business Development Coordinator, you will play a vital role in supporting the effective delivery of Frontline’s leadership development programmes and workforce development training offers. You will provide high-quality administrative, operational and project support across the Business Development team, working closely with the Business Development Manager and Programme Manager to ensure smooth programme delivery and excellent participant experiences.​

Your responsibilities will include supporting communications, logistics, resource management, scheduling, and data tracking. This is a key role for an organised, proactive and collaborative individual who is passionate about supporting work that improves leadership and practice across the children’s social care sector.

Some key responsibilities include:

• Providing operational and administrative support for the delivery of leadership development
• Drafting and managing participant communications, including joining instructions, programme updates, feedback surveys, and certificates.​
• Supporting project planning, risk tracking, and logistics mapping for leadership and training offers.​
• Assisting with reporting tasks, information collation, and maintenance of project documentation.​

Please review the job pack for full list of responsibilities.

A little bit about you 

We’d like to see applicants who are organised, reliable, and proactive in supporting smooth delivery. You’ll be a clear communicator who works well with others, stays adaptable, and manages priorities effectively. An interest in children’s social work and improving practice will help you contribute to meaningful projects that make a difference.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by contacting the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

For further information about this role, please contact Alex Welch - Principal Business Development Lead (see job pack for contact details)

We are looking for a passionate and experienced full-time Specialist Support Worker to join our team, based in Leyton, East London.

Furnishing Futures is an innovative charity that creates beautiful healing homes for women and children who have escaped domestic abuse, and been given empty social housing, by partnering with the interiors industry to reduce waste. We are looking for a Specialist Support Worker, to work alongside our Senior Specialist Support Worker to provide focussed support to our beneficiaries across London. 

The ideal candidate will have experience supporting vulnerable people with complex needs from a wide variety of backgrounds and an understanding of the impact of deprivation, discrimination and domestic abuse on individuals, families and communities.

If this sounds like you we'd love to hear from you, even if you only meet most of the essential criteria. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.