Support service officer jobs in belsize park, greater london

Financial Controller (a charity committed to community transformation) 

Permanent, full-time post, 40 hours per week (1 FTE), inclusive of breaks 

Salary:  £54,669 per annum (including London Weighting)

Hybrid: Some travel around the UK will also be required.

Financial Controller – Oasis Group

Oasis exists to transform communities, so they are healthy, inclusive, and thriving. Through our network of global Hubs, we work holistically to tackle inequality and build strong local ecosystems that serve everyone. To support this vital mission, we are now seeking a Financial Controller to join our national leadership team. Based in our London Waterloo office, the Financial Controller will oversee the finance function for our UK operations, ensuring excellence in financial planning, reporting, compliance, and controls.

Why might you consider Oasis?

We are proud of why we exist and what we bring to the communities in which we operate. Our story is told through a multi-faceted organisation that extends across support for homelessness and housing (Oasis Community Housing), secure education for young people (Oasis Restore), community hubs (Oasis Community Partnerships) and disrupting human trafficking (STOP THE TRAFFIK) and of course our network of 55 Oasis Academies (Oasis Community Learning). We are proud that we don’t just talk a good game – we actively engage and change lives for the better.

What will you do?

This newly formed leadership role will manage the financial operations across specific subsidiaries of Oasis. It will ensure financial accuracy, sustainability, regulatory compliance, and the delivery of timely financial information to support decision-making across the group.

To be successful in this role, applicants will require:

· A recognised professional accounting qualification or part-qualification, together with a thorough practical understanding of financial and management accounting principles and techniques.

· Advanced working knowledge/experience of Excel and computerised accounting systems (preferably PS Financials) with the ability to interpret and extract relevant financial information.

· Ability to communicate complex financial information to a wide audience with varying financial backgrounds, both internally and externally

· Excellent inter-personal and people management experience

What will you get in return?

· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.

· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.

· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.

· A competitive salary and workplace flexibility.

As this is a newly created role, expect an evolving position that requires your insightful input, leadership and at the same time, provides incredible opportunities for the right person.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages). Please visit the Oasis Charity Jobs website. 

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

Completed applications should be returned by 9am on Friday 4th July 2025.

Interviews will take place in London on Friday 18th July 2025.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

About Citizens Advice Watford

At Citizens Advice Watford, we pride ourselves on the values that make our workplace not just productive but also enriching and fulfilling. Our collaborative spirit is at the heart of everything we do, fostering a teamwork environment where every individual’s contribution, staff or volunteer, is recognised and appreciated. We are proactive, anticipating the needs of clients, and take the initiative to provide the best service possible. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds.

Context of the Role

We are seeking a Volunteer Manager (Learning and Development) who shares our vision of a thriving and supportive workforce. Through your management of volunteers and your coordination of the training and development we will maintain excellent quality of advice for clients and a fulfilling work environment for all staff and volunteers. An environment in which everyone has the knowledge, skills and confidence to excel in their role. As a key part of the senior management team, you will enjoy working collaboratively and effectively to deliver the aims and objectives of the organisation.

Role Purpose

• Recruit, induct, train and retain volunteers into various roles within the advice service
• Provide a supportive environment for volunteers throughout their time at CA Watford
• Plan and coordinate internal and external training to ensure that everyone is skilled in their role
• Implement annual training programmes to ensure the workforce is skilled and knowledgeable ensuring we maintain high quality of advice.

What we give our staff

• We provide an employee pension scheme with a 6% employer contribution
• Our Employee Assistance Programme Telus gives immediate access to professional and confidential counselling and advisory services
• Flexibility – our roles are open to discussion about flexible working
• Employees are entitled to 6.6 weeks paid annual leave in each year. In the case of full-time employees working a five-day week, this equates to 33 days paid annual leave (including the 8 statutory bank holidays). Pro-rata for part-time employees
• Training provided to support continuous professional development. There will be opportunities to progress within the organisation.
• We are a disability confident employer

Recruitment timeline:

Closing date for applications – Monday 7th July 2025

Interviews week commencing – Monday 14th July 2025

Please note, this job was originally posted as Learning and Development Manager.

At Ambitious about Autism, we're currently looking for a People Advisor to join our team.

You'll support managers and staff with advice on ways of working, implementation of employment policies and enabling effective people management across AaA through supporting employee relations case work. You'll also ensure that all variations to contracts impacting terms and conditions of employment and pay are written accurately.

You'll support managers with absence/health issues, including making occupational health referrals as required, and following up and assisting through the capability process. You'll prepare HR related documentation and support administration, ensuring records are kept securely, confidentially and up to date.

We are looking for some someone who has:

• A CIPD qualification/currently studying towards a CIPD qualification or demonstrable equivalent ER experience.
• Demonstrable experience providing advice to managers and staff on HR related matters.
• Strong knowledge of ER case work, current employment law and HR best practice.
• Ability to build strong relationships with multiple stakeholders with an ability to be sensitive, diplomatic and tactful when required.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre,  projects managed include those for older people, youth, children centre services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centre users and residents.

The Role

The Community Centre Manager will play a key role in the leadership and smooth running of The Edward Woods centre, managing change, growth and performance as agreed with the CEO. Working closely with the UPG Management team, employees, partners, contractors, volunteers and other local organisations, the Manager will work to ensure the

Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of residents and organisations. They will also promote the profile, role and impact of the Centre.

Duties and Responsibilities

Management of the Community Centre

• Manage the operations of the Community Centre, its staff and the development and delivery of activities and facilities in line with the business and strategic plan.

• Ensure compliance with employment law and that we follow good practice regarding HR.

• Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the UPG Management team.

• Oversee the maintenance of the building - including building maintenance and improvement

programmes.

• Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction, the review and updating of

policies and procedures.

Management of staff and Volunteers

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best.

• Ensure effective management of HR including recruitment, supervision and development of

employees, contractors, and volunteers, including carrying out DBS checks as

necessary.

• Oversee the Community Centre’s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers.

Working with Others

• Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area.

• Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included.

• Prepare reports for funders, PRM and annual general meetings.

PR/Marketing and Fundraising

• Oversee the development and implementation of an income generation & marketing strategy.

• Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media.

Financial management

• Liaise with the CEO and Finance officer in setting and managing budgets and maintain an overview of the financial position of the Community Centre.

• Code invoices to ensure that income and expenditure is allocated to correct projects.

• Ensure best practice in all financial matters.

Project Management

• Support and oversee the continued delivery of high-quality services and activities.

• Devise and implement robust impact monitoring and evaluation strategies for all projects.

• Ensure all projects are correctly risk assessed and supported.

Edward Woods Community Centre has a small team of employees, tenants, volunteers and a

wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours.

Closing date: 29th June, with interviews taking place from the week commencing 7th July.

Job Title: Deputy Director of Care – Quality, Governance and Patient Safety

Salary: £76,681.64 - £81,823.59

Team: Care Directorate

Hours: 37.5hrs per week

Location: Christopher’s Hospice Guildford (main base) and Shooting Star House Hampton

About Shooting Star Children’s Hospices

We have an exciting opportunity for an experienced nurse to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we have recently increased our inpatient capacity for end of life care and expanded our bereavement offer to support all families in Surrey and to the West of London whose child has died.

About the role

The Deputy Director of Care will provide knowledgeable, professional, and inspirational leadership to our clinical teams. The role will ensure the provision and strategic development of our clinical services.

We are looking for someone who has a clear passion and strong commitment to our mission and values and will support and challenge their team to do the same. Holding the position of Deputy Director of Care will further the culture of quality improvement, patient safety and governance across clinical services and ensure the experiences and voices of the children, and their families influence our service delivery and strategies.

As a member of the Organisational Leadership Team (OLT), the Deputy Director of Care will also develop good working relationships within all areas of the hospice, as well as with external stakeholders.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions.
• Stakeholder pension scheme
•  Employee contribution 3.5% 
• Shooting Star Children’s Hospices contribution 4.5%
•  Additional contributions – we will pay 1% above the contribution up to a limit of 7%

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Eye care
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS Check.

Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
 

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: Lambeth, London
Salary: £23,085.69 per annum, inclusive of London weighting allowance 
Contract type: Part Time, Permanent 

Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover. 

This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.

The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 7 July 2025

Interview Date: 16 and 17 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

ABOUT US

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

Our teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.

THE ROLE

This role offers a unique and rewarding opportunity to lead National Energy Action’s efforts to improve the lives of those experiencing fuel poverty, with a focus on enhancing building fabric and energy systems. The successful candidate will play a key role in advancing the organisation’s expertise and credibility in this area and will be a passionate advocate for energy efficiency as a vital solution to fuel poverty.

As our new Director of Homes, you will lead our engagement with governments, industry partners, consumer protection bodies, and research organisations to highlight the needs, opportunities, and challenges faced by fuel-poor households.

You will be a member of National Energy Action’s Senior Management Team, helping to shape the strategic direction of the charity. You will lead and support a dedicated team, managing innovative projects designed to deliver meaningful impact.

Reporting directly to the Chief Executive, you will oversee the development and delivery of high-profile demonstration projects and ensure that insights and evidence from this work are widely shared. You will also lead our influencing efforts, working with key stakeholders and policymakers to drive lasting change.

As part of our Senior Leadership Team, you will collaborate closely with colleagues across the organisation to help guide National Energy Action into the future.

WHAT YOU WILL NEED TO SUCCEED

To thrive in this role, you will combine strategic vision with a deep commitment to social justice and environmental sustainability. You’ll understand the urgency of addressing fuel poverty and the critical role that energy efficiency and retrofit measures play in creating warmer, healthier homes.

With a strong grasp of both the policy landscape and technical delivery, you will be confident navigating the complex challenges and opportunities facing the sector.

You will be an effective leader who can bring people together — within and beyond the organisation — to develop and deliver impactful projects. Whether influencing national policy, designing innovative demonstration initiatives, or forging partnerships across industry and government, you will be driven by the desire to make a tangible difference to the lives of those most in need.

You will need to be an excellent communicator, able to represent National Energy Action with credibility and authority in high-level discussions and public forums.

Strategic, collaborative, and highly motivated, you will play a central role in shaping the charity’s future direction and ensuring we remain a trusted voice in the national conversation on energy and fuel poverty.

Events Officer
Reference:JUN20252370
Location: Flexible in UK
Salary: £30,075.00 - £32,108.00 Per Annum
Contract: Fixed term until 31st March 2026
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The Events Officer is a pivotal member of the Events HQ team, responsible for assisting with the planning, coordination, and execution of a diverse portfolio of events as outlined in the Events HQ roadmap. This includes providing expert consultancy to the wider organisation, ensuring a unified and professional approach to all event activities.

Collaborating with specialists across the charity and the Brand and Marketing directorate, you will support the development and maintenance of logistical and administrative frameworks that enable successful event delivery. By leveraging your expertise, you will help create events that inspire action and align with the charity’s strategic outcomes.

What's the role about?

Working in a dynamic and collaborative environment, you will play a critical role in delivering audience-focused events that engage supporters, members, and stakeholders. This includes high-value cultivation events, engagement initiatives, and webinars. You'll work closely with the Events HQ team to develop comprehensive project plans, conduct thorough risk assessments, and ensure seamless on-the-day logistics, guaranteeing a high-quality experience for all participants.

A key aspect of the role involves building and maintaining strong relationships with a wide range of stakeholders, including internal teams, external specialists, suppliers, and partners. You will act as a key liaison for speakers, providing necessary briefing materials and training, especially for online event delivery. Your ability to inspire and engage others is essential to the successful execution of events.

The role demands significant expertise in event logistics, from initial planning and risk management to live event operations. You will be a strong project manager, adept at handling both proactive and reactive tasks with a solutions-focused approach. You'll be skilled in using databases and CRM systems to manage relationships, as well as tools for budget and supplier management, ensuring the efficient allocation and oversight of resources.

Through your work, you will contribute significantly to the charity’s mission, engaging more diverse audiences and encouraging them to take action for nature through time, money, voice, and choice. Your dedication to excellence and strategic impact ensures that all events achieve their desired outcomes and uphold the organisation’s values.

Essential skills, knowledge and experience:

• Demonstrable experience of supporting and leading on elements of events of varying sizes - including events for over 1,000 people, including high-value cultivation events, engagement events, and webinars.
• Strong project management skills with the ability to manage multiple events simultaneously, meet deadlines, and adapt to changing priorities.
• Experience of delivering online events to over 500 attendees, including live polling, panel discussion and working with production companies

Desirable skills, knowledge and experience:

• Experience in managing and prioritising multiple objectives, workstreams and communication priorities.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with a diverse range of stakeholders.
• Comprehensive understanding of event logistics, including risk assessment and health and safety considerations.
• Knowledge of marketing and communications strategies related to event promotion and audience engagement.

Additional information:

As part of event delivery there will be some evening and weekend working, including late night/early hours set up occasionally.

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Wed, 9th Jul 2025

We are looking to conduct interviews for this position from 16th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

This role will require completion of a DBS/PVG/Access NI in addition to the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Reports to: Director of Strategy

Staff responsibilities: Line manage four staff; Senior Social Media Officer, Communications Officer, Communications Assistant, Media Officer 

Hours of work: 37.5 hours, full time. The role is contracted until 31 March 2026, due to government funding.

Please note, candidates must be based in the UK.

This is an exciting opportunity to lead the promotion of Bikeability, the Government’s national cycle training programme, as a key member of the management team.

The Head of Marketing and Communications is responsible for the creation, development and delivery of marketing and communications activity with both internal and external audiences, including the Bikeability industry, schools, parents, the general public, media, and key stakeholders.

You will head up a team of talented communication experts, as part of the Strategy team, ensuring the delivery of all communications activity, including marketing campaigns, social media, press relations, industry engagement, and communications support to our public affairs strategy.

You will have excellent experience of delivering outstanding marketing and communications campaigns to increase brand awareness and drive service demand. You will have a collaborative approach and enjoy working as part of a team.  You will report to the Director of Strategy and be actively engaged in advising the executive team and trustees. 

Responsibilities:  

Lead the Promotions and Communications team to: 

• Develop and deliver The Bikeability Trust’s marketing, communications and media activities, including campaigns and project communications

• Manage relevant contracts with external agencies, including website management and graphic design

• Deliver the Bikeability social media programme to key audiences including parents, schools, internal Bikeability industry, and general public for wider awareness 

• Deliver communications support for Bikeability industry through a programme of regular communications 

• Work collaboratively with teams across the organisation to deliver effective project communication deliverables 

• Effectively manage team budget 

• Use media monitoring and brand tracking to evaluate impact and manage brand reputation

• Ensure evaluation and impact of communications work is collated and learning shared.

Enhance and improve strategic stakeholders’ engagement, including joint campaigns, cross-promotion and/or specific project activity to: 

• Ensure the Department for Transport and Active Travel England are fully engaged in any communications activity, working with them to amplify messaging 

• Work with cycling and active travel organisations on joint campaigns and promotions 

• Suport our Fundraising team to generate engagement and income from individual donors and corporate partners 

• Work with our agency partner to provide communications support to public affairs strategy 

• Ensure equality, diversity and inclusion are considered, and the Bikeability industry voice is at the centre, in all research projects and programmes. 

Provide communications leadership across The Bikeability Trust: 

• Champion and advocate the brand, supporting and motivating teams across the organisation to adopt our tone of voice and messaging 

• Track communications performance management and make recommendations for improvement 

• Deputise for the Director of Strategy in reporting to Board and attending Board meetings. 

Essential Skills and Experience 

• Minimum of 2 years leadership experience in communications, PR or marketing, including management of a small team.

• Experience of communications and marketing, including promotional campaigns 

• Experience of website management 

• Strong leadership and collaborative working style 

• Self-motivated with positive mindset 

• Excellent communication and analytical skills 

Desirable Skills and Experience: 

• Experience working in charity or non-profit sector 

• Experience working in cycling industry 

• Experience working with local and national government 

About The Bikeability Trust 

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

• Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

• Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.    

• Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

• Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

• Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

• Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.    

Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.  

Living Wage Foundation 

The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life. 

The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark. 

The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees. 

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects. 

The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems. 

Main Responsibilities 

Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include: 

Project Management 

Deliver work targets on time and to standard to support the Foundation’s data and systems: : 

•  Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes. 

•  Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network. 

•  Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors. 

• Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data. 

• Support maintenance of integrated systems, including syncing data to Act-On and the website. 

• Work with Operations and Data Manager to keep templates, forms and related communications materials up to date 

• Manage merchandise administration including email inbox, day to day queries, and Shopify administration. 

• Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers). 

  Learning and expertise 

• Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector. 

• Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues. 

• Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements. 

• Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes. 

•  Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required. 

Communications 

• Create and write dashboards and reports to support the analysis of our performance. 

• Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems. 

• Run systems surgeries for colleagues to answer ad hoc enquiries and support learning. 

Develop and manage external relationships 

• Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner. 

• Help identify suitable new suppliers to meet organisational need. 

Develop and manage internal relationships 

• Support Operations and Data Manager to identify technical solutions to meet organisational requirements. 

• Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events. 

Income and resources 

• Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate. 

• Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers. 

• Contribute to plans and proposals to grow sources of income or resources. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan. 

• To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders. 

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders. 

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK. 

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Degree or equivalent professional qualification or experience (D) 

Experience 

• A minimum of 2 years proven, comprehensive experience in an operations role (E) 

• Experience of analysing business requirements and turning them into technical solutions (E) 

• Experience of providing technical support to a team (E) 

• Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D) 

Key skills and knowledge 

• Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E) 

• Interest in and good understanding of database and systems management and integration (E) 

• Ability to take in and interpret information and communicate in a succinct manner (E) 

• Demonstrable ability to find creative solutions to complex problems and implement new systems (E) 

• High levels of numeracy with strong attention to detail (E) 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Strong IT skills to include MS Office and database software (E) 

• Sound knowledge of data protection regulations and GDPR (E) 

• Understanding of the policy and campaign landscape in the UK (D)

Personal qualities & values 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

• A strong commitment to the Living Wage campaign and the principles of Citizens UK (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Interview date: W/C 4th August

Want to find out more about us and the role?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.

About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.

Join Us as a Caseworker – Thames Valley Region - To apply for this role, you MUST be a resident in the Thames Valley area.

This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Thames Valley region and want to help people at their most vulnerable moments, this could be the role for you.

Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.

This role is flexible, allowing you to structure your own working pattern within weekdays from 6 AM to 8 PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.

Key Responsibilities

• Providing direct support to road victims and their families in the Thames Valley region, following Brake’s trauma-informed model of care.
• Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
• Undertaking comprehensive needs assessments and creating individualised support plans
• Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
• Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
• Advocating for victims within medical, legal, and social services to ensure their voices are heard.
• Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
• Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
• Maintaining accurate case records in compliance with data protection policies.
• Engaging in external clinical supervision to manage personal resilience and well-being.
• Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.

What We Offer

• £26,000 per year (initial one-year contract, with funding in place and potential to extend).
• Flexible working hours—working pattern can be shaped around your needs.
• Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
• Death in service benefit, to the value of 2 x salary
• 36 days annual leave, including bank holidays and compulsory end of year shutdown
• Employee assistance program, including counselling, legal and financial advice.
• External trauma consultant support to aid in caseworker resilience.
• Structured induction, training, and ongoing development including in trauma-informed support and risk management.

Who We’re Looking For

Essential Requirements:

• A full, clean UK driving licence and access to your own vehicle.
• Resident in the Thames Valley area.
• Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
• Competency in I.T skills to work remotely.

Desirable Experience:

· Comprehensive understanding of the processes involved in the criminal justice system and coronial process

Personal Qualities:

• Self-motivated and resilient—able to navigate emotionally challenging situations.
• Empathetic and compassionate, with a commitment to helping others.
• Adaptable and creative, able to tailor support methods to individual needs.
• Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.

Equality, Diversity & Inclusion

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you

Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.

LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.

For further information, please refer to our Job Pack.

To apply, please submit your CV and answer the application questions on Charity Job.

*Previous applicants need not apply.*

Deadline: 9am Monday 30 June 2025

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

Policy and Public Affairs Officer - National Youth Agency

The National Youth Agency is looking for a new Policy & Public Affairs Officer to join our Policy, Insights and External Affairs Team.

Contract: Permanent
Hours: Full-time - 37 hours per week 
Salary: £29,000 - £33,000 per annum (depending on experience and qualifications)

Remote: NYA is a remote working organisation. However, its home is in Leicester which is available for staff to work or host meetings. There is also the option of a workspace in London up to 2 days per week. This role will require regular travel to meetings, events and conferences in London and throughout England.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

As Policy and Public Affairs Officer at the National Youth Agency, this is a unique opportunity to shape the future of youth work in England. You’ll be part of influencing national policy and driving change that directly impacts young people’s lives. Working within a dynamic and supportive team, you’ll be at the forefront of monitoring and interpreting developments across Westminster - from government consultations to parliamentary debates. Your work will ensure NYA stays ahead of the curve, responding swiftly to emerging policy trends and helping to shape national conversations. You’ll work with the team to use these policy insights to develop our influencing and advocacy efforts. If you’re keen to develop your career in policy and public affairs and want to contribute to meaningful change for young people, this role offers the opportunity to do just that.

Key responsibilities for this role will include:

Policy and public affairs support

• Research and track policy developments, political landscape changes, and other relevant areas to identify opportunities to further NYA’s policy calls.
• Monitor and report on parliamentary activities, government announcements, and consultations relevant to youth work.
• Compile and analyse data from various sources to support policy briefs, reports, and other written materials.
• Draft policy briefings, research summaries, consultation responses, letters, reports, newsletters and stakeholder communications.
• Maintain and develop stakeholder relationships and record engagement on the CRM system.
• Work with the team with the preparation and delivery of youth participation activities to support our policy influencing objectives.

Event support

• Support the organisation, coordination and note-taking for meetings and events, including webinars, roundtables and political party conference activity. 
• Support with planning and executing of large events including attendee registration, youth participation, materials preparation and using the CRM system.

Other

• Represent the Policy Team at external and internal meetings, policy forums and events.
• Work collaboratively with other teams and directorates to help build an understanding of the work of the Policy and Public Affairs team and effective working relationships across the organisation.

Please refer to our Candidate Pack for more information on the role and the requirements.

Why Work for NYA?

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

Please download our applicant pack to find out more about the role and requirements

To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section. 

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-221910

At Target Ovarian Cancer, philanthropy is absolutely central to achieving our mission to double survival from ovarian cancer, delivering around a third of our income. With strategic support from our senior leadership team, CEO and Board, this role is an opportunity to make your mark in a varied and rewarding job.

As our new Philanthropy & Partnerships Manager you will account manage a portfolio of major donors, trusts & foundations and corporates, including warm donors and new prospects. We’ve laid strong foundations, with a compelling case for support, clear propositions, a core group of committed donors and a refreshed prospect pipeline. Now we are looking for an ambitious and results-driven fundraiser to build relationships with these funders to deliver sustainable income over the long-term.

To be successful in this role, you will enjoy working with a  range of funders, from major donors to traditional foundations to brand-led corporate partners. No two days will be the same, and you will thrive on pace and finding new opportunities. You’ll enjoy real autonomy and the chance to build relationships directly with high-value supporters, making a tangible impact in a collaborative and encouraging environment. Our networks are currently underdeveloped, which means there’s a meaningful opportunity to make your mark - developing new relationships and delivering significant results.

What we’re looking for:

• A motivated, ambitious and results-driven fundraiser who is confident building high level relationships.
• A strong communicator, able to develop and deliver compelling comms in writing and verbally.
• A capable project manager with strong attention to detail, who can deliver work proactively and collaboratively.

At Target Ovarian Cancer, we’re a values-led, insight-driven organisation with a progressive, empowering culture and an experienced leadership team that champions agility and innovation. We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. We are also investing in our future. Join us and together we'll fight for a world where everyone with ovarian cancer lives.

This is a permanent, full time role. We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required. 

Please submit your application by midnight on Thursday 10th July.  The provision date for first interviews is Thursday 19th and these will be carried out on Teams.

We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.

Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.