Support service officer jobs in tottenham, greater london

Voyage is seeking a part‑time, income‑focused and results‑driven Head of Fundraising and Strategic Partnerships to help secure long‑term, diversified investment for our youth leadership programmes, with a particular emphasis on trusts and foundations, business development and strategic partnerships in the CSR youth, heritage and environmental space.

We are therefore seeking an experience professional who has a great production understanding of the role fund raising plays in shaping applications and grants. We therefore seek someone who can equally sit across trusts and foundations, business development and partnership building and help Voyage move from “opportunity‑led” to strategic, long‑term income growth.

Records Manager & Archivist

The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives.  Some familiarity with Church structures and record keeping would be an advantage.

You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.

You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.

The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London.  Records of the Church at a local level are deposited with local authority archive services.  There are also five ‘community archives’ managed by volunteer editors. 

The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records. 

Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 9am on 5 January 2026

Interviews in person in London: 22 January 2026

Live Unlimited, a charity that supports children in care and care-leavers in Barnet, is seeking a freelance fundraiser to help grow and diversify income across several key fundraising pillars, with a particular focus on trusts and foundations. You’ll work closely with the Chief Executive and play a vital role in securing funding that enables the charity to reach more care-experienced young people.

The Beyond Food Foundation is looking for a Head Training and Events Chef.

Do you have the skills to train groups of young people and vulnerable adults to achieve amazing things in the kitchen? 

Do you want to be part of helping to change people's lives?

We are looking for someone inspirational to lead on our in-kitchen skills training and drive high standards of food production across all training and events. 

You will bring industry insights and experience to the role, leveraging these to support trainees into further training, work or volunteering roles in hospitality.

Our programmes are built around the kitchen and dining table, you will work closely with a Food Engagement Lead to craft sessions and experiences to leverage the power of food for changing lives. 

£40,000 - £44,000 experience dependant -  40hrs per week -  Generally Monday - Friday. 

The Foundry, E6 5NX and across London as required. 

28 Days annual leave + bank holidays.

In this new role the Impact and Evaluation Manager will be critical to helping Bite Back demonstrate and strengthen the difference we make for young people, funders, partners, and wider society. You will lead the organisation’s approach to measuring, evaluating and learning from our work – ensuring that youth voice is at the heart of how we design, assess and communicate our impact.

You will manage Bite Back’s relationships with external evaluators, develop and track organisational KPIs, and work closely with programme and fundraising colleagues, trustees and funders to ensure we can evidence our outcomes clearly and compellingly. This role will also develop creative ways to tell the story of our impact – from robust evaluation reports through to case studies that bring young people’s voices to life.

RESPONSIBILITIES

The Impact and Evaluation Manager is accountable for:

Strategy and Theory of Change

• Working closely with the CEO to lead Bite Back’s organisational impact strategy, including refining and maintaining our theory of change.

• Translating our theory of change into clear outcomes, indicators and learning questions that guide programme design, campaigns and organisational priorities.

• Designing and overseeing Bite Back’s impact measurement framework.

Data Systems and Standards

• Leading on the collection, analysis and reporting of both quantitative and qualitative data, ensuring that youth voice and lived experience shape Bite Back’s evaluation approaches.

• Supporting the development and monitoring of KPIs across the organisation, providing clear insights and recommendations to the Leadership Team.

Donor monitoring and evaluation

• Working with fundraising and programme teams to design robust monitoring, evaluation and learning plans for funding bids, including developing outcomes frameworks, indicators, and evaluation budgets that align with Bite Back’s broader organisational impact framework.

• Working closely with the Senior Grants and Fundraising Manager to ensure Bite Back meets its impact and reporting commitments to funders.

• Leading on the development of Bite Back’s annual impact report and supporting the production of  other compelling case studies, impact reports and evaluation outputs to communicate Bite Back’s effectiveness to funders, trustees, partners, the media and wider audiences

Building a Learning Culture

• Managing relationships with external evaluators, ensuring projects are delivered on time, on budget and to a high standard.

• Building evaluation capacity across the team, providing tools, training and support to colleagues to embed a culture of learning and continuous improvement.

• Embedding equity, diversity and inclusion principles in Bite Back’s impact and evaluation work, ensuring methods are inclusive, accessible and reflective of the communities we work with.

• Acting as a champion for a learning culture, communicating clearly and accessibly about impact, data and evidence, and supporting colleagues through changes to systems and ways of working.

• Staying up to date with best practice in youth-led evaluation, impact measurement and social change movements, and bringing innovative approaches into Bite Back’s work.

Senior New Business Development Officer

12 month Fixed Term Contract. Full Time. Hybrid working, (2 days in the office per week)

Location: This role can be based in any of our UK offices, Cardiff, Edinburgh, London, or Warrington

Salary: London £50,614 per annum (including London allowance). Cardiff, Edinburgh & Warrington £45,732 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. The Christian Aid Resilient Futures Fund is key to delivering this vision. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the Role

Christian Aid’s Resilient Futures Fund (CARFF) is an ambitious new initiative mobilising capital for climate adaptation and resilience across the Global South. We are building a pipeline of innovative enterprises supporting communities on the frontline of the climate crisis, and we are now seeking a Senior New Business Development Officer to help drive this mission.

This role sits at the heart of CARFF’s growth. You will shape and deliver a dynamic fundraising and partnership strategy, working closely with the Head of CARFF to cultivate high-value supporters, deepen relationships across the philanthropic and impact investment worlds, and help establish CARFF as one of Christian Aid’s most exciting emerging ventures. You will design compelling donor experiences, use insight and analysis to guide your approach, and work collaboratively across Christian Aid to embed CARFF into wider fundraising efforts.

About You

You will bring a strong track record in securing major gifts or high-value partnerships, confidence in developing fundraising strategies across diverse audiences, and an instinct for building meaningful, long-term relationships. You will be comfortable working in a fast-moving environment, able to translate insight into action, and motivated by the opportunity to shape a new initiative with global reach. A passion for climate resilience, impact investment, or international development would be an advantage.

This role is ideal for someone who enjoys working at the intersection of philanthropy and innovation, and who wants to contribute to a fund with the potential to deliver significant and lasting impact.

Find Out More

For full details of responsibilities, requirements, and impact, please see the Role Profile.

Travel

Occasional UK travel and limited international travel may be required.

Why Join CARFF?

This is a rare opportunity to join Christian Aid at a genuinely transformative moment. CARFF is not just another funding mechanism; it is a strategic investment in long-term resilience, creative climate solutions, and economic dignity. Your work will directly enable enterprises to scale climate-resilient innovations where they are needed most.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

You will support the People and Culture Manager with HR administration and systems, look after two leased premises so visitors, staff and volunteers have a positive experience of XLP, and make sure our health and safety duties and maintenance plans are carried out by working closely with external contractors. You will also help coordinate internal meetings, training and team days so that staff feel valued and supported in their work.

We are looking for someone who enjoys working with staff, volunteers, stakeholders and contractors, who communicates clearly, and who brings strong systems and facilities experience with a sharp eye for detail and quality.

We are looking for someone who enjoys working with and enabling others, who communicates clearly, who brings strong systems and facilities experience with a sharp eye for detail, and is committed to continuous improvement.

This is a practical and varied role, ideal for someone who wants to help our charity live out its values through our culture and everyday practice.

This is a full-time hybrid role, with a minimum of three days in the XLP Office.

Financial Controller (a charity committed to community transformation) 

Permanent, full-time post, 40 hours per week (1 FTE), inclusive of breaks 

Salary:  £51,960 (National) or £55,184 per annum (including London Weighting)

Hybrid: Some travel around the UK will also be required.

Financial Controller – Oasis Group

Oasis exists to transform communities, so they are healthy, inclusive, and thriving. Through our network of global Hubs, we work holistically to tackle inequality and build strong local ecosystems that serve everyone. To support this vital mission, we are now seeking a Financial Controller to join our national leadership team. Based in our London Waterloo office, the Financial Controller will oversee the finance function for our UK operations, ensuring excellence in financial planning, reporting, compliance, and controls.

Why might you consider Oasis?

We are proud of why we exist and what we bring to the communities in which we operate. Our story is told through a multi-faceted organisation that extends across support for homelessness and housing (Oasis Community Housing), secure education for young people (Oasis Restore), community hubs (Oasis Community Partnerships) and disrupting human trafficking (STOP THE TRAFFIK) and of course our network of 55 Oasis Academies (Oasis Community Learning). We are proud that we don’t just talk a good game – we actively engage and change lives for the better.

What will you do?

This newly formed leadership role will manage the financial operations across specific subsidiaries of Oasis. It will ensure financial accuracy, sustainability, regulatory compliance, and the delivery of timely financial information to support decision-making across the group.

To be successful in this role, applicants will require:

· A recognised professional accounting qualification or part-qualification, together with a thorough practical understanding of financial and management accounting principles and techniques.

· Advanced working knowledge/experience of Excel and computerised accounting systems (preferably PS Financials) with the ability to interpret and extract relevant financial information.

· Ability to communicate complex financial information to a wide audience with varying financial backgrounds, both internally and externally

· Excellent inter-personal and people management experience

What will you get in return?

· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.

· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.

· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.

· A competitive salary and workplace flexibility.

As this is a newly created role, expect an evolving position that requires your insightful input, leadership and at the same time, provides incredible opportunities for the right person.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

If successful you will be invited to formal and practical interviews We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Professional Standards Manager

We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team.

Position: Professional Standards Manager
Location: Hybrid – London-based with flexible working
Salary: £51,108 per annum (full time equivalent)
Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours)
Contract: Permanent

Closing date:Friday 2 January 2026

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the role

As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy.

You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting.

Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties.

This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public.

About you

You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure.

You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism.

You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

Their charitable objectives are to promote:

• the art and science of psychotherapy and psychotherapeutic counselling for the public benefit;
• research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research;
• high standards of education and training and practice in psychotherapy and psychotherapeutic counselling
• the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public

Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Vacancy

The Bar Council represents the nearly 16,000 barristers in England and Wales. It promotes the Bar’s high quality specialist advocacy and advisory services; fair access to justice for all; the highest standards of ethics, equality and diversity across the profession; and the development of business opportunities for barristers at home and abroad.

The Bar Council is the governing body and the Approved Regulator for the Bar of England and Wales. It discharges its regulatory functions through the independent Bar Standards Board.

We are seeking a proactive, highly organised and personable executive assistant to support our new Chief Executive in their first year at the Bar Council. Working with our executive office and governance team, the successful candidate will be responsible for planning and delivering a comprehensive induction programme for the new CEO, to include arranging and facilitating meetings and briefings with a wide range of internal and external stakeholders, as well as providing ongoing high-level administrative and organisational support to the CEO.

This is an exciting opportunity to provide support at the highest level of the organisation and encompasses diary management, stakeholder liaison, producing briefing documents and papers, minute-taking at meetings, arranging complex travel and itineraries and expense monitoring. From time to time, the postholder may be required to assist other members of the Senior Management Team and the wider executive office.

Ideally, we are looking for a EA with experience providing comprehensive support to a high-level executive, who can “hit the ground running”, manage a busy diary and prioritise complex and conflicting demands whilst planning ahead with a strategic mindset. The successful executive assistant will need to evidence a collaborative and solutions-focussed approach to work. A willingness or desire to learn about the legal sector would be beneficial.

In return the Bar Council offers excellent terms and conditions of employment, including: 

• 27 days annual leave
• Up to 12% employer’s pension contribution 
• Enhanced maternity and paternity pay 
• Life cover, and more 

For full details of the role, please refer to the job description.

The Bar Council is part of the ‘Disability Confident’ scheme. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview under this scheme. 

Closing Date: Monday 5 January, 2026 at 23:59

Proposed Interview Date: Week commencing 12 January 2026

Join Young Brent Foundation, a dynamic charity dedicated to improving outcomes for children and young people across Brent. As Finance Manager, you’ll play a key role in managing day-to-day financial operations, including budgeting, payroll, and grant tracking. Working closely with the CEO, you’ll ensure compliance, accuracy, and timely reporting to support our mission of creating a vibrant, safe, and prosperous environment for young people.

What we’re looking for:

• Minimum 2 years’ finance experience in the charity/not-for-profit sector.
• Accountancy qualification (AAT, ACCA, CIMA) or equivalent experience.
• Strong skills in QuickBooks and financial reporting.

What we offer:
28 days’ annual leave (pro rata), generous pension, flexible hybrid working, and the chance to make a real impact in the community.

Interviews: Round 1 Interviews - Monday 12th January (online)

                    Round 2 Interviews - Monday 19th January (in person)

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.

This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.

You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.

You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard. 

Key responsibilities include:

• ​Lead the mobilisation plan across all workstreams and ensure trial readiness.
• Develop all processes, documentation and operational frameworks in line with the intervention protocol.
• Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
• Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.

• Ensure weekly pipeline monitoring for treatment and control recruitment.

• Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.

• Identify recruitment risks early and drive rapid problem-solving. 

• Maintain delivery tracking and operational dashboards.

• Identify throughput or workload risks and support adjustments. 

• Lead operational quality assurance (QA) including data quality checks, file audits and process compliance. 

• Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).

Essential knowledge and experience includes:

• Project Management Qualification or commensurate experience.

• Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.

• Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.

• Experience coordinating across multidisciplinary teams without direct line management responsibility.

• Strong background in quality assurance, process improvement and operational risk management.

• Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.

• Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.

• Experience working with data for monitoring, decision making and evaluation readiness.

• Proven ability to ensure data quality, consistency and audit readiness.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline: 11.59pm, Sunday 4 January 2026

First interview: Thursday 8 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?

2. Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?

3. Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?

4. Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?

5. Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward? 

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

Why this role exists

We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale.

What you will lead

• Financial leadership — Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting.

• Day-to-day operations — Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation.

• Strategy and organisational development — Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board.

• People, volunteers and HR — Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks.

• Governance, risk and compliance — Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements.

You’ll thrive here if you show

• Ownership and follow-through: you take responsibility and land the work.

• Planning under pressure: you bring order, rhythm and clarity.

• Bold, informed judgement: you improve systems based on evidence, not habit.

• Entrepreneurial drive: you simplify, standardise and scale what works.

• Inclusive practice: you design operations that are easier to use and safer to deliver.

• Clear communication: you turn complexity into simple actions and updates.

• Team-building and collaboration: you help staff and volunteers succeed together.

• Constant learning: you refine processes and leave usable documentation.

What you will bring

• Significant operational leadership in a non-profit, legal, community or mission-driven setting.

• Strong financial management across budgeting, forecasting, reporting and controls.

• Ability to build robust systems in a small but scaling organisation.

• Strategic, organised and analytical working style.

• Confident people leadership and clear communication.

• Understanding of governance, safeguarding, risk and regulatory compliance.

• Commitment to trans equality, dignity and client-centred practice.

Helpful extras

• Experience in legal services or legal operations.

• Managing grants or donor-funded programmes.

• Experience scaling an organisation or building new infrastructure.

• Knowledge of trans community needs and support services.

Practicalities

• Hours: part time, with occasional evenings or weekends around live moments.

• Location: Central London base with sensible hybrid flexibility.

• Reporting line: Executive Director.

• Salary: based on experience and time commitment.

The Co-Founders Mindset

We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.

Our Recruitment Criteria

Ownership and follow-through

You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.

Bold, informed judgement

You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.

Entrepreneurial drive

You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.

Planning under pressure

You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.

Inclusive practice

You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.

Clear communication

You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.

Team-building and collaboration

You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.

Constant learning

You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.

• Team-building and collaboration: you lead creatives and volunteers well.

• Constant learning: you test, measure and iterate.

What you will bring

• A strong portfolio showing strategy-led creative across static, motion and copy.

• Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house).

• Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion.

• Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion.

• Clear writing and an ear for tone; calm leadership and useable feedback.

• Sound judgement on reputation, privacy, GDPR and consent.

• Commitment to trans-led practice and the communities we serve.

Helpful extras

• Clinic or not-for-profit experience.

• Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment.

• Basic SEO and email automation.

Practicalities

• Hours: full time, with occasional evenings or weekends around live moments.

• Location: Central London base with sensible hybrid flexibility.

• Salary: £25,000.

• Reporting line: Executive Director.

The Co-Founders Mindset

We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.

Our Recruitment Criteria

Ownership and follow-through

You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.

Bold, informed judgement

You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.

Entrepreneurial drive

You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.

Planning under pressure

You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.

Inclusive practice

You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.

Clear communication

You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.

Team-building and collaboration

You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.

Constant learning

You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.

Director of Fundraising Development

We have an exciting and rewarding opportunity for a Director of Development to join the Senior Leadership Team.

The Director of Development is a key member of the Senior Leadership Team (SLT) and provides strategic and operational leadership across all fundraising and income generation activities.

Join a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.

Position: Director of Development

Location: London/Hybrid (two days worked from the office or at external events per week and two days from home)

Hours: Part-Time, 4 days per week, 28 hours per week

Salary: £60,000 pro rata (£48,000 for 28 hours)

Duration: Fixed-term (12 months with possibility to extend)

Start date: March-April 2026

Closing Date: 7 January 2025

Interviews: Starting from the week commencing 12 January 2026

The Role

The Director of Development is responsible for leading a dedicated Development team to secure sustainable income from corporates, trusts and foundations, high-net-worth individuals, events, and statutory bodies.

You will collaborate with the SLT colleagues and the Board’s Development Committee to drive income growth, strengthen relationships with key supporters, and ensure the organisation’s fundraising strategies align with the organisations mission, values, and long-term objectives.

The role combines strategic oversight with hands-on leadership of a high-performing team, ensuring fundraising systems, processes, and reporting are effective, accurate, and aligned with best practices.

Main duties and responsibilities include:

· Strategic Leadership of Development

· Team Leadership and Management

· Major Donor, Corporate and Trusts Management

· Systems, Processes and Reporting

· External Engagement and Profile Raising

About You

We are looking for someone with strong interpersonal, relationship-building, and presentation skills and the ability to engage and inspire diverse audiences.

You will have:

· Demonstrated commitment to the charity’s mission, vision, and values.

· Extensive experience in a senior fundraising or development role with a proven record of securing significant corporate, trust, foundation, or major donor partnerships.

· Experience leading and managing a fundraising or development team, including performance management and professional development.

· Proven track record in managing fundraising income budgets, forecasting, and planning.

· Experience of working with senior stakeholders and trustees to secure funding and support.

· Experience managing fundraising systems and reporting processes, including Salesforce.

· Demonstrable success in achieving challenging fundraising targets.

· Experience working in the charity or education sectors, including integrating programme impact into fundraising.

Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:

· Great holiday entitlement

· Training including degree-level qualifications

· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%

· Free eye tests and £20 off glasses

· Interest-free travel season ticket loans

· Interest-free bike loans under the “Cycle to Work Scheme”

· Interest-free Loans to assist employees with welfare or financial hardship

· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing

· Regular all staff wellbeing sessions with external wellbeing experts

· Reservist friendly employer - Bronze award

· Laptop and mobile phone

Other areas of experience may include Director of Development, Development Director, Director, Fundraising Director, Director of Fundraising, Trusts, Foundations, Major Donor, Corporate, Fundraiser, Fundraising, Head of Fundraising, Income, Director of Fundraising and Development.

Please note this role is being advertised by NFP People on behalf of our client.