Support Services Manager Jobs
Hours 37.5 hours per week
Location Yorkshire (Leeds, Kirklees, and York)
Salary £41,355 - £45,283
Emerging Futures (EF) works across the country to support people affected by homelessness, addiction, and mental health challenges. Our greatest resource is our people, so we also offer generous annual leave, pension, employee assistance programme and other benefits.
About the role
As the Area Service Manager, you will be accountable for ensuring our contracts with partners and/or commissioners deliver to the highest standards, in a way that creates maximum impact.
Across Yorkshire, you will lead on the delivery of our coaching and behaviour change programmes alongside managing our expanding housing portfolio and housing support services. You will take responsibility for growing the business across Yorkshire with existing partners, other organisations and via Local Authority contracts.
As a member of the national Joint Leadership Team (JLT), you will help to shape and develop our services and products, ensuring that the EF’s growth remains rooted in our organisational values of respect, accountability, and integrity.
Our current contracts cover Leeds, Kirklees, and York, and you will be required to work across varying sites. You will directly manage a team of Service Managers and Team Leaders and be responsible for a growing staff team of over 25 individuals.
About you
You are an experienced operational leader who has a proven track record in managing front-line substance misuse, recovery and/or housing services.
As a values-led manager, you have a passion for developing services and staff to be the best they can be.
Organisation, planning, and communication skills come naturally to you, as you will managing competing priorities across a large geographical area.
You are flexible and can work autonomously, managing your own diary based on service needs.
What do our staff say about working for us?
“My professional development is being addressed all the time. I have had so much training while I have been here.”
“We try to create an environment where it’s ok not to be ok. I feel very blessed to be part of this organisation.”
Interested?
To apply, please send us your CV and a covering letter. Within your covering letter, please address the following questions:
- 65% of Emerging Futures employees have a lived experience of addiction, homelessness and/or the criminal justice system. Tell us how you would adapt your management style to accommodate our staff and what issues might arise?
- Managing services across different geographical areas is fast paced and can be challenging. Based on your experiences, how do you manage competing priorities to ensure you meet key performance indicators?
- Tell us about a time when your values and principles have impacted your management decision making?
A full job description is available to download.
If you would like to have an informal discussion about the role, email us and a member of our team will be in touch.
Closing date Monday 27th May 2024.
Interview date Thursday 6th June 2024.
Interviews will be held in our hub in Huddersfield, Kirklees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Manager.
The Advice Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that projects are delivered on time.
This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Managing a small advice team, ensuring the quality of the advice provided.
- Providing support and supervision to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
- Ensuring good teamwork and lines of communication between staff, volunteers and partner agencies.
- Creating a positive working environment in which equality and diversity are promoted and staff can do their best.
Quality and service delivery
- Leading the welfare advice services, including contributing to possible future expansion.
- Maintaining a small personal caseload (approximately one day’s work per week).
- Working with the Operations Manager to ensure that BIAS maintains the Advice Quality Standard (AQS) and is successful in AQS renewal.
- Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
- Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
Operational support
- Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.
For more information about the role and who we are looking for, please see the attached job pack.
Candidates must be eligible to work in the UK. This role will be based in our advice offices but there may be some options for flexible working (i.e. one or two days per week).
WHAT DOES BIAS DO?
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £1 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for possible further expansion in 2024 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
To apply, please submit a CV and cover letter (max. 1500 words). Your cover letter should demonstrate how you meet the essential and desirable criteria for this role, with supporting examples.
We encourage candidates to apply as soon as possible as interviews will be carried out on a rolling basis.
The client requests no contact from agencies or media sales.
We are seeking an experienced and successful fundraiser who has creative communication skills to join our team in the role of a Fundraising and Communications Manager.
This person will be responsible for the fundraising and communications function of the organisation, helping us to secure income via individual and community fundraising and charitable trusts and foundations as well as taking initiative to develop and grow into new areas of fundraising to help maintain and grow our services to survivors.
This post will also lead on internal and external communications and marketing to engage with internal and external stakeholders, including communities, donors, grant makers, supporters and professionals who feel as passionately about the need to support survivors of sexual assault and abuse as we do.
Benefits:
- 28 days annual leave pro rata, plus bank holidays
- 24/7 emotional and practical support
- A generous individual training budget to support your ongoing professional development
Please see the full job description and personal specification attached
Interviews for shortlisted candidates will take place on week commencing 17th June
This post will be subject to an enhanced DBS check. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people. If we can make this easier through accommodation in the recruitment process, please do get in touch.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job description
Working Well is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health, learning disabilities, neurodiversity, and/or complex issues through training and employment.
We are recruiting a full-time Employment Support Worker for our supported employment team in the Royal Borough of Kingston upon Thames. This is a permanent role. The post holder will carry a caseload of clients who may have one or more support needs including:
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Learning Disabilities
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Autism
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Mental Health
The focus of the role is to support clients to achieve their employment goals, engaging with employers and training providers to secure vocational outcomes in line with client preferences.
Experience of employment support is not essential, it is more important that you share our commitment to supporting people to find the right job for them. Experience working with individuals affected by learning disabilities and autism would be beneficial. The successful candidate must be comfortable in approaching employers, persuading them to use our service, and working with them to recruit our clients to fill vacancies and sustain employment.
You will work closely with referring teams, providing a coordinated approach that always remains client led. You will also be in working to targets whilst maintaining a high-quality service.
We are operating a hybrid working model in our Kingston team, with a combination of working from home and in the community with a required 3 days per week spent in our Kingston office.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays.
Working Well Trust is an equal opportunities and confident about disabilities employer (two ticks). Any reasonable adjustment requests to our recruitment process can be submitted in your cover form.
Application Process
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Click Apply
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Download the Working Well Trust cover form from the application resources
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Complete the cover form in full, clearly outlining how you meet the person specification points in the personal statement embedded in the cover form
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Add the cover form to the end of your CV before uploading
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Submit your CV and cover form together in one document. Applications without a cover form will not be considered.
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Closing date: Monday 27th May 2024 (subject to change, we may close this advert early if we receive a high volume of applications, so please apply promptly)
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Final stage interviews:Thursday 6th June 2024
Recruitment Process
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Applications that meet the requirements of the role will be invited to a telephone interview as and when applications are submitted
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Candidates that are selected to progress to the next stage will then be invited to a main interview with our panel
Please complete and add the provided cover form to the end of your CV when uploading, applications without a cover form will not be considered. Please ensure you address the person specification points in your cover form.
The client requests no contact from agencies or media sales.
Job Title: Support & Wellbeing Worker (Mental Health Lead)
Salary: £35,625 per annum (Pro rata for part time hours)
Hours: Full time, 35 hours per week / 5 days
Contract term: 2 year contract
Location: Main office based in Kentish Town, London, opportunity for
some home working
Department: Support & Wellbeing Team
Reports to: Development, Learning and Activities Service Manager
Benefits: 30 Day annual leave per annum, 3% Pension from April 2021, WPA
Camden Carers is a charity organisation that provides support and services to informal carers within the London Borough of Camden.
This is an exciting opportunity to join our dynamic team at Camden Carers and make a difference to the lives of people and families in Camden. We are looking for a hardworking, enthusiastic and flexible team member who is able to adapt to the ever changing and challenging times we find ourselves in.
Carers, who provide care for a family member, partner or friend who has a disability or long-term illness, play a vital role in our community. Many people who have someone who depends on them for support don’t consider themselves a carer yet they are fundamental to the effort to keep people cared for and safe, whilst saving the NHS billions.
Camden Carers proactively embraces equality and diversity at the very core of what we do, throughout the organisation. Our commitment to equality, diversity and anti-racism is to ensure that all carers have equal access in accordance with their individual needs to our services, no matter their background, belief, sexual orientation, disability, gender, or ethnicity.
As a part of the Support & Wellbeing Team, you will be required to identify informal carers from all communities in the London Borough of Camden, who care for a family member, partner or friend living with a Mental Health condition. You will provide relevant and appropriate support, information and advocacy to informal carers.
You will need proven experience of delivering provision within a related field and working with people and/or community groups; in particular we are keen to find someone with knowledge and experience in Mental Health. More details can be found in the job application pack on our website.
Camden Carers values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. We would like to encourage people who have been or are currently carers to apply. We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment.
Deadline for applications: Monday 20th May 2024 by 9am
Interview date: Face to face interview with Carer group on Friday 31st May and online interview with management on 3rd June 2024
Please note, all shortlisted candidates will have two interviews, one with the Support & Wellbeing management team and one with a group of carers. For the carers’ group interview, it will take place face-to-face at The Greenwood Centre.
Download an application pack from our website
Please note that Camden Carers is not accepting CV’s for this post.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.
This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.
We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Terms & Conditions
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.
Salary: £35,000 – 40,000, dependent on experience
Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications.
Please attach a personal statement ( no more than 2 pages long) outlining how you meet the Job Description and Person Specification.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
The Women’s Centre Cornwall (TWCC) has grown from its early roots as a Rape Crisis Centre into an innovative, award-winning feminist organisation which provides a wide range of services for women and girls in our communities. Our work with survivors of sexual and domestic violence is our core specialism as we believe that there can be no real gender equality without a complete cessation of violence against women. In addition, we provide community-based activities across Cornwall and support women ex-offenders across Cornwall, Devon, Dorset and HMP Eastwood Park in Gloucestershire.
PURPOSE
We are looking for an experienced Support Service Manager make the very best use of our resources and ensure the delivery of dynamic, flexible and innovative trauma-informed support services to women and girls who have experienced sexual and/or domestic abuse. The successful candidate will be responsible for nurturing the team of Coordinators and Team Leaders to provide innovative and creative approaches to delivering best outcomes for survivors, as well as supporting the team in their own individual and professional development. Responsible for the development of new services as well as embedding best practice across all projects, the role will oversee data collection across the services and contribute to the delivery of TWCC OCN accredited training to staff and volunteer as well as external/partner organisations.
RESPONSIBILITIES
- Ensure that all women accessing TWCC Support Services receive a high quality, trauma informed service that meets their needs
- To work closely with the Finance Manager and Head of Services to manage multiple funding streams.
- Explore and implement innovative strategies to ensure equitable access to support services for individuals on the waiting list, while creatively managing and reducing waiting times to enhance overall service efficiency.
- Build and lead an effective and motivated team, promoting a culture of empowerment, continuous improvement and trauma-informed care
- Oversee effective management of the waiting list and find ways to manage effectively by improving existing systems and procedures
- Act as a Safeguarding Lead for the organisation, leading on Safeguarding compliance amongst the Support Services team, take safeguarding decision and support Team Leaders and Coordinators in safeguarding situations as well other members of the organisation
- Work within TWCC guidelines to ensure the trauma informed support services are safe, effective, responsive and ethical for all women accessing support services
- Support continued development of a positive data culture within the organisation, ensuring data collection is of a high standard across the projects and matches the requirements of funders and commissioners
- Completion of internal and external reports including narratives, case studies and data analysis
- Working closely with the CEO and Development Manager to identify and secure additional funding
- Leading service and intervention implementations and transformations, scaling up or down as required
- Working closely with Impact Manager to fully analyse the effectiveness of interventions for different cohorts of women and girls in line with our commitment to Equity, Diversity, Inclusion and Belonging (EDIB).
- To support the volunteering function of the organisation, its development and continued involvement in services
- To champion Lived Experience voices within the Specialist Support Service and ensure the continued development of comprehensive progression pathways for women and girls with lived experience.
- Leading on implementation of agreed annual service development plans within the service including EDIB objectives
- Represent the service at key operational and strategic meetings, locally, regionally and nationally
- Leading effective partnership working including referral pathways and managing sub-contractors and working with lead partners
- Ensuring that the service upholds very high standards of confidentiality and is fully compliant with all GDPR requirements
This role will be hybrid working, with time split between the Bodmin office and home.
TWCC values diversity and welcomes applicants from all sections of the community, especially from groups with a protected characteristic such as black and minoritised women, who are currently under-represented at TWCC.
TWCC are a Disability Confident employer and our premises are fully wheelchair accessible.
This post is open to women only in accordance with the Equality Act 2010, Schedule 9, Part 1
Our vision is a world in which women and girls are safe, respected and empowered to fulfil their potential free from violence, inequality & oppression
The client requests no contact from agencies or media sales.
Support Services Manager
Location: Hybrid from our office in Stroud, Gloucestershire
Salary: £33,000 to £38,000 per annum (depending on experience)
Hours: 35 hours per week
Closing Date: 28 May 2024
We are looking for a Support Services Manager to manage and develop our services and provide high quality support across the UK to people of all ages. You will lead the support services team providing day-to-day operational management and making sure that financial and physical resources are utilised effectively and responsibly. You will act as an ambassador for the Charity and role model for the team in conduct, attitude, and standards.
About the job
Support/Support Services
- Responsible for the development of a portfolio of high-quality support services for people of all ages across the UK who have experienced meningitis.
- Responsible for (and contribute towards) the delivery of support services, including events and out of hours peer support as and when required.
- Provide a ‘senior lead’ safeguarding role for Meningitis Now, ensuring that our safeguarding policy, which includes eSafety, is fully implemented.
- Embrace digital technology to develop a range of services to meet the varied and often complex needs of individuals.
- Oversee the appropriate use of evaluation and outcome measures to ensure that we can demonstrate the difference that we make and continually improve service delivery.
- Support the development of the reach of the organisation to enable more people to access support working with other members of the team and organisation.
- Oversee all marketing activities relating to support and working closely with the communications team.
- Assist with reviewing and updating policies and procedures relevant to the team and the wider directorate.
- Ensure the integrity of data collected on Salesforce to enable accurate reporting and monitoring of activities against key performance indicators.
- Work closely with the partnerships team to secure funding for support services and ensure accurate and timely reporting.
- Look for opportunities for development of support (including extending our reach) by collaborating with individuals and partnership working.
Information and Support Management Team
- Assist in the development and delivery of strategy.
- Responsible for making sure that operational plans are developed and implemented effectively.
- Work closely with the Director of Information and Support, to oversee financial elements of support including budget setting, monitoring expenditure, and overseeing budget lines.
- Work closely with the Director of Information and Support and Helpline and Information Nurse Manager to put in place a reporting structure that allows the collection and dissemination of information and data.
- Deputise for the Director of Information and Support as required.
Line Management
- Responsible for the line management of staff within the support services team including recruitment and selection, planning out development, performance, training, and support.
- Deal sensitively and promptly with personnel issues when they arise in line with established procedures and reporting, and in keeping with the values of the Charity.
- Ensure policies, systems and processes are in place, utilised and regularly reviewed to ensure compliance with legislation such as data protection and safeguarding.
- Liaise and relay information between the senior management team, HR, and the organisation.
- Responsible for overseeing the external supervision of staff including yearly reporting.
- Manage and contribute to a programme of continual professional development for all staff across the directorate.
What we're looking for
Essential experience
- Managing a team ideally within a health-related sector or charity.
- Developing support services ideally within the charitable sector.
- Experience of working with children, adults or families affected by illness, death or disability and in need of support.
- Service evaluation and outcome measurement.
- Strategy development and operational planning.
- Financial planning including budget management.
- Using Microsoft Office packages and a range of other digital technologies.
- Managing small projects/events.
- Working with a Customer Relationship Database e.g. Salesforce.
- Working with a range of social media platforms including Facebook.
Essential skills
- Ability to lead and influence within a team environment.
- Excellent verbal, written and presentation skills with a diverse range of individuals/organisations.
- Calm, diplomatic and a skilled negotiator.
- Ability to manage multiple tasks, plan and prioritise a busy workload.
- Ability to work under pressure and deal with difficult circumstances.
- The ability to inspire and motivate others.
- The ability to deal with information in a confidential manner and respond with sensitivity.
- Strong administrative and IT skills including the use of Microsoft Office, and an ability to maintain records and produce clear written reports.
Desirable selection criteria
- Awareness of the issues facing individuals affected by meningitis.
- An understanding of health and social care systems and how they work.
- Experience of working with the media.
Other requirements
- Commitment to the goals and values of Meningitis Now.
- Understanding of and commitment to equality, diversity, and inclusion.
- Out of hours working, travel and attendance at events.
- Other requirements as determined by the organisation.
Ready to apply?
Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.
Closing date for applications: Tuesday 28th May at 9am
Interviews: Tuesday 4th June and Wednesday 5th June (AM)
*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Supporter Relations Team plays a pivotal role in building relationships with our supporters and assisting our fundraising team to raise vital funds that will support our mission to beat blood cancer within a generation. The main purpose of this role is to lead and develop the Supporter Relations Team to deliver excellent customer service to our supporters from the beginning of their journey with Blood Cancer UK. Our processes need to be as efficient and effective as possible to get the best from our supporters.
This is an excellent opportunity for someone with great communication, organisation and interpersonal skills. The post holder will take responsibility to help build lasting relationships with our supporters through written and verbal communication and ensure efficient administration of donations and maintaining accurate data on our CRM system. They will also maintain positive working relationships with all internal and external stakeholders, and contribute to continuous improvement both within the team and the wider organisation.
Interviews expected to take place on Monday 3rd June.
The client requests no contact from agencies or media sales.
Are you passionate about delivering excellent mental health support? We're looking for two outstanding Service Managers to join our growing service delivery and development team at Restore.
Every year we work with over 500 people across Oxfordshire, supporting them on their mental health recovery journey including helping them plan for the future, engage in meaningful activities such as gardening, crafts, woodwork and cookery, find paid work, or get into training or education.
As Service Manager at Restore you will work flexibly across a cluster of sites, mixing logistical support and direct service delivery and planning, with the opportunity to feed in to the development and innovation of our recovery services, helping to ensure the quality of our services remains second to none.
We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to our members (service users), and continuously develop as a practitioner.
Person Specification - Please download the full job specification
What are we looking for?
You have a good understanding of the third sector, and demonstrate empathy with people with lived experience of mental health problems. You take pride in developing positive working relationships both internally and with external stakeholders.
You have an awareness of the stigma and discrimination those of us with experience of mental health problems encounter, and are determined to play your role in challenging that.
You are able to remain calm under pressure when dealing with sensitive staffing or member issues, and know when to seek support / escalate.
Essential (E) and Desirable (D) Requirements
Qualifications / Experience and other
- GCSE English and Maths Grade 5 or equivalent (E)
- At least two years’ experience in the voluntary sector or similar experience in a social or health care setting (E)
- Experience of working with people with mental health problems (E)
- Significant experience of managing staff and teams using effective performance management (E)
- Experience of representing an organisation to a range of external audiences (D)
- Budget management experience (D)
Skills and Abilities
- Excellent listening and communication skills (both written and verbal (E)
- Excellent time management, organisational and planning skills with the ability to manage multiple competing priorities (E)
- Demonstrable ability to devise, implement and maintain accurate record keeping practices and protocols (E)
- Demonstrable IT literacy and confidence using Microsoft Office suite (E)
- Car driver/owner.
Knowledge
- A working understanding of the value of reflective practice (E)
- A demonstrable awareness and commitment to anti discriminatory practice (E)
Closing date: Midnight on Sunday 19th May 2024
Interview date: Tuesday 28th May 2024
Please note that all applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.
The client requests no contact from agencies or media sales.
New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. The Services Manager will be the key operational lead for the Alliance, and oversee successful delivery of housing casework services to young people fleeing violence and exploitation who are referred in. You should have experience of working in services that support young people fleeing violence or who are impacted by the criminal justice system, and have a solid understanding of housing options for young people under 25. You should be exceptionally well organised and have excellent partnership management skills.
Salary: £37,024 - £41,600
Closing Date: 10am 31st May 2024
The client requests no contact from agencies or media sales.
Overview of Role:
As a Support Worker, you will be working with young people aged 12-25 years old who have experience of self-harm. Within that age group, you will predominantly be working with young people under 18. The post would suit an experienced support worker, preferably with knowledge of the issues experienced by young people who are trans / non-binary.
You will play a key role in providing them with support and advocacy both on a one to-one basis and within a group setting; working with them to develop their emotional skills which will allow them to cope more effectively with the difficulties in their lives. The nature of the work means role that the successful candidate must focus on inclusivity for the young people.
The successful candidate will have considerable experience in working with young people aged 12-25 and will enjoy the challenge of working with adolescents in difficult circumstances. You will need to be able to work within a non-discriminatory framework, ensuring the services are provided in a qualitative, responsive, and accessible manner.
The Amber Project exists to support any young person (aged 14-25) in Cardiff and the surrounding areas who has experience of self-harm. With our Constellation element working with young people aged 12-25. Since The Amber project was established in 2002 individual support and creative
workshops have been key elements of our work with young people.
Salary: £13,406 per annum (£26,812.00 per annum FTE).
Hours: 20 hours per week. Working pattern to be agreed with the line manager but will include late afternoons and early evenings to facilitate meeting with young people outside of school hours and attending workshops. Occasional weekends.
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 132 hours, inclusive of bank holidays (264 hours FTE).
Contract: Part-time, Fixed Term - expected for 12 months.
Application Deadline: 27th May 2024
Interview Date: 11th June 2024, Cardiff
Next Steps:
For more information on the role, please read the job description and person specification for the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
We offer
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular support from your line manager and colleagues.
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage
- Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
As a Mental Health Support Worker, you will provide one-to-one support to Service Users in line with individual support plans to promote the development of life skills and overcome social inclusion by:
· Actively listening to service users, offering emotional support, and fostering a safe and non-judgmental environment.
· Supporting Service Users to;
- Plan and prepare meals / shopping.
- Participate in cleaning, cooking and laundry.
- Develop financial management skills.
- Maintain / improve their physical health.
- Build their confidence and self-esteem.
· Addressing social exclusion and the development of social skills by encouraging Service Users to develop social links outside their home, signposting and helping them to engage in relevant community-based services and activities.
· Playing an active role in the development and implementation of activities and opportunities that add value to the lives of NH&S residents.
No personal care is involved.
If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.
Essential qualities and skills include:
- Warm, empathic, with a sense of humour
- Ability to actively listen and apply Unconditional Positive Regard.
- Organised and self-motivated, with a positive ‘can do’ attitude
- Experienced in supporting those with mental health diagnosis, with an asset-based approach to promoting independence
- A flexible approach to work
A full person specification and job description are available on our website.
We currently have two roles available -
1 x 30 hours per week, Tuesday-Friday
1 x 16 hours per week, hours to be agreed
As the role involves working in multiple locations within Leicester / Leicestershire, the successful candidate will need a valid drivers licence and access to a vehicle in order to travel between sites.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send your CV and complete the application form available on our website, ensuring that you complete the Supporting Statement Section by referring to the Job Description and Person Specification
Applications without sufficient information within the Supporting Statement will not be considered.
Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after the 19th of May*. Interviews will be conducted in 2 stages –
Stage 1 - ½ hr online interview
Stage 2 (if successful at Stage 1); Formal Interview Process (approx 1.5hrs)
*Please note, we reserve the right to close applications early
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Our Brighton & Hove Services provide supported accommodation for 50 young people at risk of homelessness across two sites. Lansworth House is one of our 24-hour supported housing projects offering high and medium levels of housing-related support for young people aged of 16- 25, with 20 bedspaces and shared communal facilities. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
In delivering the role, you will work on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day. You will work with the Managers and the wider housing team to provide effective day to day management of our accommodation project. This includes delivering one to one sessions and group work sessions to assist residents to develop personally and socially in order that they grow in confidence and move towards independence. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk.
Based on site, this role is on a seven-day rolling rota, including evenings, weekends and bank holidays. There is a small amount of lone working, but you will get to know the team and project, along with extensive training prior to starting on a rota.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding.
You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will already have clear verbal and written communication skills, good IT, and keyboard skills. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: 2 June 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility - If you require assistance or have questions regarding the application process, please contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS.)
The client requests no contact from agencies or media sales.
Are you passionate about music education and inspiring young musicians to reach their full potential? Can you drive organisational priorities at SFE as part of the Senior Leadership Team? Can you lead our highly skilled team towards a new and exciting future?
We're looking for a new Head of Music Service to join us ahead of the new academic year. The role encompasses:
· Shaping culture - working alongside other SLT colleagues to continue to shape our organisational ethos and culture, enabling all colleagues to develop to their full potential.
· Stakeholder collaboration - Work closely with Music Service colleagues, partner organisations and funding bodies to deliver the National Plan for Music Education 2 across all phases in schools and other settings
· Budget management - Balance effective and sustainable allocation of resources with maximising our reach and impact
· Funding advocacy - Engage with current and potential funding bodies to secure ongoing support for music programmes and associated initiatives
· Educational excellence - Promote the value of music within a broad and balanced curriculum, supporting wellbeing and improving educational attainment
· Horizon scanning - Keep us ahead of changes in educational policy, developing our strategy to ensure we continue to adapt and remain relevant
· Continuous improvement - As a people focused leader, drive ongoing enhancements across our music service that supports our purpose, fosters growth and builds engagement
To find out more about SFE and this exciting opportunity, please visit our website.
If you're a highly experienced leader within the Music or Performing Arts sector who is looking for a new challenge, we'd love to hear from you. Please visit our website and download the briefing pack, which contains a detailed job description, person specification and details about the application process.
We offer:
- Flexible working arrangements (time divided between office, external visits and hybrid working)
- Pension, life assurance, critical illness and income protection cover plus flexible benefits package offering access to retail and leisure discounts, health care/cash back plans, cycle to work scheme and car breakdown cover
Please note, candidates would need to be available for first stage interviews on 5 or 6 June and, if shortlisted, second stage interviews on 11 June.
Closing date for applications: Friday 17 May
Services For Education is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
We welcome applicants from all backgrounds and identities. Our commitment to diversity and inclusion drives our success.
The client requests no contact from agencies or media sales.