Support work jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sheldrick Wildlife Trust UK
The Sheldrick Wildlife Trust (SWT) is a pioneering conservation organisation, working across Kenya to protect endangered wildlife and preserve habitats for future generations. Through projects including our world-renowned Orphans’ Project, veterinary interventions, anti-poaching operations, and community outreach, we are dedicated to securing a future for wild species. Sheldrick Wildlife Trust UK plays a vital role in supporting conservation projects, raising funds, cultivating donor relationships, and engaging supporters to sustain and build upon life-saving work in Kenya.
The Role
We are seeking a motivated, detail-oriented Fundraising Support Officer to join our UK team. This is an excellent opportunity for someone passionate about wildlife conservation, eager to learn, and looking to develop a career in fundraising and supporter care.
The Fundraising Support Officer will be central to ensuring our supporters receive the highest standard of care. Working across individual giving, corporate partnerships, trusts and foundations, and retail, the postholder will gain valuable experience in many areas of charity fundraising and supporter engagement.
Key Responsibilities
- Support to the Retail Manager, including acting as first point of contact for order enquiries, exchanges, and returns, and assisting with fulfilling orders from the charity’s online shop.
- Supporter care, to include answering email, post, and telephone correspondence, providing receipts and donor follow-up.
- Accurate recording of donations and correspondence on the charity’s CRM system.
- Support the regular giving and orphan adoption programmes.
- Assist in identifying opportunities with corporate partners and charitable trusts.
- Support the Communications team by drafting and proofreading thank-you letters, donor updates, and impact reports.
- Assist in developing and attending charity events.
- Assist with general fundraising administration and other duties as required by the team.
Person Specification
Essential:
- Demonstrable experience in building relationships with customers or stewarding supporters and donors.
- Excellent written and verbal communication skills, with a polite and professional manner.
- Strong organisational skills and attention to detail.
- Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
- Familiarity with CRM systems and/or handling supporter or customer data.
- Experience in customer service and administration.
- Ability to work both independently and collaboratively in a small team.
- Enthusiastic, proactive, and willing to take on a variety of tasks.
- Ability to manage multiple priorities in fast-paced environment.
- A genuine interest in wildlife conservation and the mission of Sheldrick Wildlife Trust.
Desirable:
- Minimum two years’ experience in donor care or fundraising in the charity sector.
- Experience drafting written communications for a public audience.
- Understanding of the UK charitable sector and fundraising principles.
- Understanding of data protection, including GDPR.
What We Offer
- A supportive and friendly team environment.
- Opportunities for professional development in fundraising and supporter care.
- The chance to play a key role in protecting wildlife and habitats through one of the world’s most respected conservation charities.
If you believe you are well suited to the role, please send us your CV and one-page cover letter by clicking the 'Apply' button on this page. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.
Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time. All applicants must have the right to work in the UK. We are not able to support visa or work permit applications for this role. (No agencies, please).
Registered Charity
1 - 5
To protect and preserve wildlife and habitats in Kenya
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Operations Manager – Osborne Partnership
Hours: 37.5 hrs per week (full time equivalent).
Salary: £53,508 dependent on qualifications
Responsible to: Chief Executive - Senior Management Team (SMT)
Responsible for: 4 x Senior Service Managers
3 x Service Managers
Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.
Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.
Overall purpose:
To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.
To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.
To ensure that the service is:
- Properly monitored and utilising an internal database for the recording of information (Storii);
- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);
- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;
- Serviced by managed, trained and motivated staff;
- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.
Role:
To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.
Main Duties:
1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.
2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.
3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.
4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.
5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.
6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.
7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.
8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.
9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership
10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.
11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.
12. To identify personal development opportunities and requirements as dictated by the role.
13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive.
14. To undergo training necessary in relation to the requirements of the post.
15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.
N.B. As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).
Job Title: Operations Manager
The following skills, experience and qualities are required for the position of Operations Manager:
ESSENTIAL
1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.
2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution
3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.
4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.
5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.
DESIRABLE
1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).
2. Ability to break down tasks into achievable steps for an individual with learning difficulties.
3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.
4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.
5. IT skills.
6. Full driving license.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Advice & Wellbeing Specialist - Make a real difference every day.
Location: Floating Outreach, covering, NE London, NW London, and South London
We’re looking for an Advice & Wellbeing Specialist to provide high-quality, holistic support to residents, helping them sustain tenancies and improve their wellbeing. This is a floating outreach role, so you’ll need to be prepared to work flexibly across NE London, NW London, and South London, with one day per week based in an office.
Your typical day could start by working with residents in their homes and neighbourhoods to understand their immediate needs. Later, you might deliver advice and wellbeing support in a community wellbeing hub before engaging with external stakeholders to build a strong network of support for our residents.
As an Advice & Wellbeing Specialist, you’ll deliver proactive and trauma-informed support tailored to residents’ needs. You’ll work closely with them to understand wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You’ll empower residents through positive engagement, helping them develop skills and resilience to lead independent and fulfilled lives.
Your key responsibilities
You’ll deliver personalised, trauma-informed advice and wellbeing support in the community, taking a holistic approach to tenancy, health, and social needs. You’ll manage safeguarding cases with care, build strong relationships with internal teams like Neighbourhood Managers, Financial Inclusion, and Repairs, and collaborate with external partners such as local authorities, mental health services, and advice agencies. Alongside this, you’ll support wellbeing hubs and community events, keep accurate records, manage cases effectively, and use CRM systems to track and report outcomes.
About you
- Experience delivering a range of advice and wellbeing advocacy in outreach, face-to-face settings.
- Extensive experience managing a large and varied caseload.
- Highly organised, able to prioritise effectively.
- Self-motivated, resilient, with a successful track record of engaging and supporting people in vulnerable and complex circumstances.
- Backgrounds may include: social services, family support, drug & alcohol services, Citizens Advice, homelessness charities.
- Awareness of the client group and ability to work empathetically.
- Confident using IT systems and collaborating with partners.
- Excellent written and verbal communication skills.
- Ability to travel across London (licence helpful but not essential).
- Qualifications in advice, wellbeing, or related fields (e.g., counselling, coaching, welfare rights).
- Committed to our values: Be kind, Do the right thing, Keep our promises, Get things done, Do what you say you’re going to do.
Why join us?
You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.
Here’s what you’ll get when you join us:
- Flexible and hybrid working
- 30 days' annual leave, plus bank holidays
- Up to 10% pension contribution, matched 1:1
- Two additional paid volunteering days each year
- Flexible benefits scheme, including options for healthcare, dental care, and more
What to expect from our recruitment process
We’re committed to a fair, inclusive, and transparent recruitment process.
First stage interviews/assessment will be held on MS Teams on the 9/10 February.
Second stage interviews will be held in person at our Westminster Bridge Road Office Pitsea Office on the 16 February.
Closing date: 28 January 2026
Please read before you apply
- You must have the right to work in the UK; we are unable to provide visa sponsorship.
- We reserve the right to close this advert early if we receive a high volume of suitable applications.
- This role will require an Enhanced DBS check.
- Travel will mainly be across London using public or own transport.
If you’re a proactive, values-led professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. You’ll need experience delivering advice and wellbeing support in outreach settings, managing complex caseloads, and working confidently with partners. Strong communication skills, resilience, and the ability to support vulnerable people are essential, along with a commitment to our values.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Advice & Wellbeing Specialist role.
Thank you!
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Lambeth. No personal care or experience is required, just the right values.
£29,101.99 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are looking for someone with an inspiring and creative personality to work as part of a team within the Independent Living Medication Support Service.
You will work with clients diagnosed with a mental health condition and who are living within the borough of Lambeth in their own homes.
The role of the Specialist Support Worker is to enable our customers to develop greater independence and fulfilling lives. As part of your role, you will be required to oversee Medication compliance, provide practical support to those with general needs issues.
Create robust Support and Risk plans, updating as required, and working with a patch list of customers on an agreed basis.
Enable customers to improve their overall wellbeing, through maintaining good physical and mental health, motivating customers to par-take in social activities, and assisting customers to identify goals to improve their quality of life.
Ensure customers have applied for the correct benefits; that customers are managing their rent and utilities, whilst maintaining their home to a safe standard.
Applicants require a good standard of English and Maths, and established IT skills in the workplace, to support the multiple IT systems we use within the organisation. We are looking for staff members who are motivated and keen to positively engage with our customers.
Working pattern of 12 hrs shifts rolling:
W1: 3 day week
W2: 3 day week
W3: 3 day week
W4: 4 day week
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our jobs site for the full job description.
Thank you!
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our learning disabilities service in Hertfordshire.
£23,046.00 per annum, working 32 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
Driving is mandatory for this role.
This role requires sleep-in shifts at the service.
What you'll do:
* Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer;
* Communicating with a range of other key stakeholders including social work, psychology and commissioning teams;
* Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
* Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;
* Supporting the customer with personal care;
* Reporting any observations relating to customer welfare;
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
* Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places;
* Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming;
* Is confident enough to try new things and take positive risks on a regular basis;
* Exudes a warm friendly and fun presence;
* Prefers working as part of a group or team;
* Is persistent and determined in adverse circumstances;
What you'll bring:
Essential:
* NVQ Level 2 or equivalent
* Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
* Driving licence and a willingness to drive as part of support duties;
Desirable:
* Experience of engaging vulnerable people with complex needs in meaningful activities.
About us:
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Thank you!
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Basingstoke with regular travel required throughout the region. Please note you will be required to work from the office full time.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
- Liaise and actively engage with other local providers to share information on the VS service offer
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
- If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you thrive on initiative and balance kindness and understanding with strong organisational skills? Can you support 24 older women to move from temporary accomodation to their new homes?
The Sheppard Trust provides homes for older women in housing need, and we support them to live independently. We reduce loneliness and isolation by fostering a supportive community spirit.
We're planning to move to brand-new, purpose built accommodation near Hampton Court village in Surrey. Whilst we wait for the build to complete, 20 of our existing residents are temporarily housed in Mill Hill, with 4 housed in Greenford. Their new homes are expected to be ready in July 2026. The aim of this role is to support these residents before, during and after our move, as well as to plan, organise and deliver the logistics of the moves.
We're a small friendly team who are currently flexibly hybrid working. This role is based on 21 hours a week, with two visits per week to Mill Hill and occasional visits to Greenford and Hampton Court. The rest of the work could be carried out from home if desired. From July to September when the moves take place the workload will be higher and more on-site attendance may be necessary on move days.
The right appointment is important to us, so we're willing to discuss proposals for alternative working arrangements including adding additional responsibilities to create a full time role. There will be the opportunity to apply for permanent positions at the new site if wished.
You’ll bring:
- excellent people skills, and the ability to build trust with a wide range of people
- an understanding of the needs and concerns of older people and the desire to make a difference to their wellbeing
- the ability to work proactively and independently using your own initiative
- a strong commitment to safeguarding.
We can offer:
- hybrid working
- a salary in the range of £35K – £37.5K pro rata
- membership of the Social Housing Pension Scheme (defined contribution)
For more information please see the full job description and person specification attached.
.
Registered Charity
1 - 5
Independent living for older women in housing need
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Southwark. No personal care or experience is required, just the right values.
£29,927.87 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The successful applicant will have experience working closely with a range of services to support individuals to address and/or recover from their dependence on drugs and or alcohol. Or have expertise in supporting customers with complex mental health needs, including dual diagnosis, forensic histories, and personality disorders.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly test boundaries and have experienced multiple traumas as a result of abuse, neglect and substance misuse and addictions it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.
You will have excellent knowledge of harm reduction techniques and various treatment approaches for addiction and be confident in the use of these approaches. These should include but are not limited to medication treatment, behavioural counselling and relapse prevention. You will also provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver trauma informed and asset-based support to a caseload of up to 4 complex service users with substance misuse support needs. - The caseload is subject to change depending on the service needs. Shifts are - Early 8-4pm late 2pm-10pm Monday to Friday and double or 8am-3pm/3pm-10pm Saturday and Sunday. With some mid shifts. Working days also includes bank holidays.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.
Thank you!
We are looking for a compassionate and committed Caseworker to provide structured, tailored support plans based on holistic assessments for individuals affected by crime. This role is offered on a hybrid basis, working from home and our base at Dyfed Powys Police Headquarters in Carmarthen. Regular travel throughout the area will be required.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role
This role is a hybrid post and your location will be Dyfed Powys Police Headquarters in Carmarthen. As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.
About You:
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start Date: January 2026
About Us:
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview:
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities:
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
Requirements:
- Alignment with Baca’s values and mission.
- Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organizational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes:
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays and benefits:
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
Registered Charity
21 - 50
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire as a Housing & Recovery Worker in our 7-bed Pre-Recovery Project. You’ll provide high-quality support to people moving on from homelessness, working closely with Turning Point to deliver drug and alcohol recovery groups and peer support. You’ll manage risks, maintain a safe and welcoming environment, support clients into suitable move-on options, and build strong relationships with partners. Help create a positive, inclusive space where people can rebuild their lives while developing their skills, confidence and independence through meaningful activities and personalised support.
Main Purpose Of Job:
The Pre-Recovery Project is a 7 bed project that provides housing and recovery support for people that have recently experienced being homeless. We work closely with Turning point to provide recovery support through groups and peer led support . The HRW will provide move on support as well as working in close partnership with Turning Point around peoples recovery .
Main Areas Of Responsibility:
· Ensure the effective delivery of high-quality support and housing management according to Homeless Oxfordshire policies and procedures.
· Ensure the effective delivery of drug and alcohol based support to clients within the Pre Recovery Project service including group and peer support.
· Partner with Turning Point in the delivery of drug and alcohol based support to enable clients to work towards drug and alcohol recovery.
· Assess risk and suitability of referrals for the service.
· Be responsible for supporting and working with clients to achieve suitable move on and successful outcomes.
· Ensure support plans and risk management plans are documented and agreed with clients in line with procedures.
· Proactively and assess, monitor, manage and respond to risks.
· Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance. Report any safeguarding concerns without delay in line with procedures.
· Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
· Keep up to date and clear records and ensure information is shared with the team and external agencies as required.
· Maintain positive relationships with all stakeholders and represent Homeless Oxfordshire at interagency meetings, as required.
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best and the work of the broader team
· To organise and lead activities with clients which will improve wellbeing and skill sets.
· Comply with Homeless Oxfordshire’s policies and procedures.
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
· Contribute to the work of the broader team.
About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Thank you!
Drug and Alcohol Support Worker
We're looking for a kind, compassionate and resilient Drug and Alcohol Support Worker to join our Homelessness Social Care Service Tower Hamlets.
£29,073 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Key-working the most complex service-users with particular needs aligned with Drug and Alcohol dependency
Creating support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customers to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertaking support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;
Upskilling staff team in particular area of expertise - Drug and Alcohol dependency.
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
About you:
Excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Demonstrates significant confidence and high levels of self-esteem
What you'll bring:
Essential:
NVQ Level 3 or equivalent in a relevant area (e.g. substance misuse, addiction, psychology, Health and Social Care,).
Experience building and developing strong professional partnerships with external providers.
A minimum of 2 years experience in complex needs services, community development, addiction counselling, drug and alcohol work or other related fields.
Good written and oral communication skills
Desirable:
2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.
For our fulll job description please visit our webiste
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Manchester Mind has worked with Greater Manchester Mental Health Trust for a number of years to deliver roles within Community Mental Health Teams in Manchester. Social Workers are a vital part of those teams and we are advertising for two roles in different teams within Manchester. The post-holders will work within integrated, multi-disciplinary teams employed by Manchester Mind but managed on a day-to-day basis by Greater Manchester Mental Health Trust.
As a Social Worker, you are a crucial member of the team. You would be proactively supporting and care coordinating a caseload of people with mental health problems and
complex needs.
The two full-time roles would be within the Central East CMHT and the South Mersey CMHT.
Job Title: Social Worker
Base: Community Mental Health Team
Hours: 37.5 hours per week
Salary: £38,022 p.a.
Annual Leave: 28 days + bank holidays
The skills and experience that are most important to us are:
- Qualified as a Social Worker.
- Experience of building kind relationships.
- Ability to work in a collaborative way.
Application documents can be downloaded from our website.
The closing date for applications will be 12 noon on Monday 26th January 2026.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Registered Charity
51 - 100
Our purpose is to create a space where mental health comes first.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One YMCA provides housing, health, wellbeing, children’s, youth and community services across Hertfordshire, Bedfordshire and Buckinghamshire. We are committed to helping people reach their full potential and strengthening communities through inclusive, high-quality programmes.
Are you an experienced youth worker ready to take the next step in your development?
Do you enjoy leading sessions, supporting colleagues, and shaping meaningful opportunities for young people?
We are seeking a Senior Youth Development Worker to support the development and delivery of One YMCA’s Universal Youth Work provision in Bedford.
The Role
Reporting to the Youth Work Coordinator, you will play a key role in delivering high-quality youth work for young people aged 9–18. You will lead engaging sessions, support and supervise sessional youth workers, and contribute to the growth and development of One YMCA’s youth work offer in line with the YMCA Youth Work Strategy.
This is a hands-on role combining direct youth work, team support, and partnership engagement. You will help ensure young people feel safe, included, and empowered to reach their full potential.
Key Responsibilities
- Plan, deliver and evaluate inclusive youth work sessions for young people aged 9–18
- Lead sessions and act as a positive role model for young people
- Support and supervise sessional youth workers during delivery
- Build and maintain positive relationships with partners, schools and external agencies
- Maintain accurate records to monitor attendance, engagement and outcomes
- Contribute to the development and expansion of One YMCA’s youth work offer, including partnership and funding opportunities
- Promote safeguarding, equality, diversity and inclusion in all areas of work
About You
You are passionate about youth work and committed to making a positive difference in young people’s lives. You are confident leading sessions, supporting others, and working collaboratively as part of a team.
You will have:
- Experience delivering youth work (paid or voluntary)
- Confidence leading group sessions and supporting small teams
- Strong communication and relationship-building skills
- An understanding of inclusive and safeguarding-led practice
- A Level 3 Youth Work qualification, or willingness to work towards one (essential)
Hours and Contract
- Part-time role
- 18 hours per week, salaried on a monthly basis
- Working pattern is flexible but will include evenings and weekends, with most delivery taking place after school
Additional Information
- Interviews will be held on a rolling basis, so early application is encouraged
- Applicants must already have the right to work in the UK (visa sponsorship is not available)
- This role may require a Basic or Enhanced DBS check, subject to a conditional offer
Equality, Diversity & Inclusion: At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We actively promote equality of opportunity and welcome applications from people of all backgrounds, communities, and experiences.
Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you require any support to participate fully.
Registered Charity
101 - 500
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to Director, Supporter Engagement
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Akshaya Patra UK is not able to offer visa sponsorship.
We are seeking an enterprising, organised individual to join Akshaya Patra UK as our Supporter Engagement Officer. The role is a joyfully versatile one which requires planning, coordination, and a strong 'make it happen' attitude. As the first point of contact for supporters, community groups, and partners, the candidate will ensure every interaction, whether by phone, email, social media, or in-person, is positive, timely, and professional.
A key part of the role will be to build and grow volunteer chapters across the UK, developing local champions who increase awareness and funds for Akshaya Patra. Even as the candidate will invite new supporters to join our mission, managing supporter relationships with a defined portfolio of donors, monitoring income, and contributing to data analysis related to supporter engagement and projects is a key part of the role. In addition, maintaining the inventory of supporter engagement tools and merchandise, ensuring materials are organised, available, and effectively used to inspire supporters.
Knowledge of British culture and geography is welcome, while familiarity with India, its regions, and Indian languages is an added advantage. You will attend meetings and events in London and other parts of the UK as required, with the flexibility to work remotely at other times. The role will play an important part in shaping our future plans and helping us grow our income and impact in the years ahead.
Key responsibilities
- Manage supporter enquiries, building strong relationships and offering excellent stewardship at every stage.
- Adopt an enterprising, creative mindset to engage a wide variety of donors and community groups across the UK, thinking innovatively about supporter involvement.
- Send timely thank-you messages, acknowledgements, and fulfilment communications, ensuring supporters feel valued and informed.
- Maintain accurate and up-to-date supporter records, monitor income received, and support data analysis to track trends and project future income.
- Assist with events, appeals, and seasonal campaigns, contributing to planning, logistics and delivery, and ensuring all activities reflect Akshaya Patra’s mission and priorities.
- Manage the inventory of supporter-care tools, and place orders for new and innovative engagement tools.
- Develop and produce bespoke supporter and volunteer packs, tailored to motivate and equip individuals and groups to champion our cause.
- Work collaboratively with the Supporter Engagement and wider fundraising teams, ensuring a cohesive, collaborative, and mission-driven supporter journey.
- The responsibilities outlined above are not exhaustive and may evolve as the organisation develops. Flexibility and collaborative spirit are essential in a growing charity environment.
Requirements
- Excellent communication and interpersonal skills, with the ability to support, engage and inspire a wide range of supporters and volunteers.
- Strong administrative and digital skills, including confident use of databases, spreadsheets, emails, and online communication tools.
- A hands-on, proactive approach, with the ability to problem-solve, adapt quickly, and take initiative to make things happen.
- A positive, collaborative, and team-focused attitude, with a willingness to contribute to shared goals.
- A genuine desire to make a meaningful difference in the lives of children facing disadvantage.
The client requests no contact from agencies or media sales.