Support work jobs

The Vacancy

Community Builder (Community Development) – Leeds 

Salary: Up to £33,995 per annum   

Location: Remote in Leeds with travel within the UK. See the “Please Note” section below for further details.

The vacancy   

We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.  

Please see below for more information on what just might be your future role.  

About The Role  

As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections. 

You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.  

About You  

You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change.  You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.

We are looking for someone with:  

• A Community Development qualification and/or transferable Community Development skills and experience.

• A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.    

• Strong communication and interpersonal skills, with the ability to build relationships that drive action.  

• A track record of successful collaboration with internal and external partners and stakeholders.  

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered).  The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.  

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.   

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.

Please see the job description for more details.  

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 22nd March 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Night Mental Health Rehabilitation Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Mental Health Rehabilitation Worker

Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites.

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours and work bank holidays as part of a rota, as per service requirements.

About the Role

We're hiring a Mental Health Rehabilitation Worker to join our residential Rehabilitation Service team based in South London and Maudsley NHS Foundation Trust (SLAM). The Rehabilitation service works with adults aged between 18 and 65, from Croydon, Lewisham, and Southwark. You will be part of a service which offers 24 hour support across 2 buildings in Catford. The service offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered within community services. Our residents typically stay with us for up to nine months upon being discharged from acute wards, avoiding admission into inpatient rehabilitation. We provide residents with support to step down into less supported accommodation, becoming more independent and integrated into the community. 

You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living. This is not a personal care role, but is a role to rehabilitate and empower our residents towards independent living.

Key Responsibilities Include:

• Supporting residents with taking their correct medication
• Carrying out various health and safety tasks, including reporting repairs and maintenance
• Keeping support plans up to date using our online portal
• Remain alert and monitor CCTV throughout the shift
• Complete all routine night duties and any tasks handed over by the day shift or service manager
• Plan and deliver various activities which includes within the service and outside in the local community. This can include days out to museums and other areas of interest by our residents
• Carrying out housing management support including welfare benefits support

About You

We are looking for someone who has a true passion to support those who face challenges with their mental health. You will be able build rapport and trusting relations with others in a professional setting, and able to build positive outcomes. You will be adaptable and flexible in your approach, and understand that each individual has different level and types of support needs, you will be able to flex your approach to suit the needs of our resident groups. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others.

• Previous professional or lived experience supporting people who face challenges with their mental health
• You will be able to show empathy and compassion to our residents, and different challenges they face
• You will be able to motivate, and empower others to achieve their personal goals and overcome barriers
• You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily
• You will have previous experience working with people with multiple and complex needs, ideally in mental health
• You will have previous experience in creating co-produced support plans, key working, and care plans
• You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Concierge

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Concierge

Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000 (Full Time Equivalent)

Shift Pattern: 22 hours per week on weekends, Saturday and Sunday on a rota between 09:00 - 21:00 . You may be required to work outside these hours dependent on service and resident requirements including bank holidays. 

About the Role

We are seeking a compassionate and dedicated Concierge to join our team based in RBKC who provide support to our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds.  

You’ll help create a safe, welcoming and well run environment, offering reassurance and practical support to residents when they need it most. This role is key to keeping our building, residents and service secure and responsive. You’ll do regular safety checks, monitor access, respond to emergencies, support residents with queries, keep records, and hand over to the team. You’ll also help maintain a clean and safe environment.

Some Key Responsibilities Include:

• Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
• Maintaining professionalism and kindness with residents and visitors, attending to calls, managing deliveries and ensuring great communication with the team in line with policies and procedures
• Provide a daily report on resident activity, AINMs, safeguarding and concerns for handovers.
• Working with the wider team to make sure any urgent issues are picked up and followed through
• Remain alert and monitor CCTV throughout the shift
• Adapting to service needs to support risk assessments, safeguarding checks, and service standards
• Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
• Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
• Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
• Be a valued and reliable member of the team, completing handovers for colleagues for a seamless service
• Other duties include maintaining cleanliness, removing rubbish, reporting repairs, ordering supplies, and general tasks

About You

We’re looking for someone who understands the importance of compassion, routine and safety who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:

• Understanding and/or experience to provide high quality, person centred support
• Ability to work independently and taking responsibility for the service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Support Mentor

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Friday (Including one Saturday each month) on a rolling rota including 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. 

About the Role

We're hiring a Support Mentor to join our women's service based in West London. In this role, you will support residents whom reside within our refuge accommodation which includes women and children surviving domestic abuse many of whom are living with trauma. We are looking for someone who really cares about the rights of women and their children to join our service in West London. 

As a Support Mentor, you will support in providing a much needed safe space and support for women, for them to feel empowered in their healing journey and feel secure in their independence, strengths, and skills. You will work alongside various stakeholders and partners and engage with our residents through various key working activities to identify the needs, goals and skills, then provide pathways, support, and appropriate interventions to support with successful outcomes. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. 

Some Key Responsibilities Include:

• Support women and children who may be facing challenges with surviving domestic abuse many of whom are living with trauma.
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to achieve their desired goals/outcomes in various ways
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Supporting residents to build independence and progress in their healing through engaging activities, from movie nights and arts and crafts to brunch club and fully funded day trips.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Keep support plans updated on our online portals as appropriate
• Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.

About You

We are seeking a compassionate and dedicated Support Mentor to join our team based in West London who understands the needs of our residents including particularly around multiple and complex needs, including safety, emotional support, healing from trauma, independence and access to resources to achieve their goals. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. 

You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. Our Refuge works to support women with complex and enduring needs and women who experience domestic abuse to reclaim their power and find their voice. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves and will work as part of a team to deliver exceptional support to women and children at a particularly challenging time in their lives. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Experience working with, or a good understanding of, domestic abuse and the systemic barriers faced by women.
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

This is a truly exciting time to be joining Fauna & Flora’s Fundraising Team. Over the past few years, we have established a fundraising programme that is going from strength to strength. More people than ever are choosing to support our work, and as a result our donor base is rapidly growing. The focus on nurturing relationships with these donors and providing an excellent experience is a strategic priority.

We are seeking an individual with excellent supporter care skills who can help us to build excellent relationships with our supporters and has a real affinity with the work that we do. Your role will involve responding to supporter requests, questions and queries from a range of communication channels, including email and phone, helping to deliver a first-class supporter experience. This frontline role is contributing to the development of the fundraising team to reach unrestricted income targets.

You will report to the Supporter Engagement Officer, and work closely with the Marketing Team on a range of activities.

You will have excellent customer service skills and previous experience in a similar role. You will be well organised with meticulous attention to detail and excellent communication skills. In return, the role offers the opportunity to work within a friendly and lively team that is part of a ground-breaking and entrepreneurial organisation at the forefront of global conservation. In addition, we offer a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

Please visit our website and download the job application for further details on how to apply

The closing date for applications is Sunday, 1 March 2026 Interviews are likely to take place during the week commencing 9th March 2026.

This role is not eligible for sponsorship for a Skilled Worker Visa.

Sands is looking to recruit an outstanding and people-focused candidate to lead our Bereavement Support Services Team. This is a high-profile role which is responsible for ensuring that all those approaching Sands for support receive an excellent service that meets their individual needs, that the quality of support provided remains consistently high and all team members are appropriately managed and supported. The role provides an opportunity to make real change by driving the organisational and team strategies to make the support that Sands provides accessible to bereaved families from all backgrounds within the community, as well as groups at higher risk of experiencing stillbirth and neonatal death.

With demonstrable experience of delivering and managing trauma informed bereavement support services and counselling at a strategic level, you will possess an excellent understanding of grief theory and bereavement support and be qualified accordingly. Additionally, you will have experience of working with and providing services for diverse communities and have a good understanding of their specific needs.

As this role will require you to lead a highly motivated and diverse team who are all home-based, you will have excellent people management skills and be able to support your team accordingly. You will have outstanding verbal and written communication skills and be able to develop high quality services which remain responsive to the changing needs of external stakeholders. With excellent relationship building skills, you will demonstrate a high level of empathy in all aspects of your work.

A high level of project leadership skills is essential, as is the ability to produce complex statistical reports and analyse data and trends. A thorough understanding of safeguarding in the context of baby loss and a commitment to ensuring excellent practice is also required.

This is a key role at Sands heading up the UK’s leading bereavement support services team for baby loss. It is an opportunity to make real change by driving the organisational and team strategies to reach more people and higher risk groups, through traditional and digital/innovative channels. Leading a dedicated team of around 16 staff you can shape the future of service delivery, and ensure Sands provides support whenever and wherever people need us.

You will work with colleagues and teams across the organisation to ensure best practice is embedded at all key touch points and play a role ensuring that significant events and moments in the year are providing the right support, information and activities.

You will work with the team, Director and CEO to help drive change and best practice in the sector through thought leadership and implementation of best practice.

Location: Crisis Intervention Service, Milton Keynes
Salary: £16,822 (unqualified) - 17,498 (qualified) per year.
Hours: 25 hours per week
Reports to: Crisis Intervention Service (CIS) Co‑ordinator

MK‑Act is looking for a compassionate and skilled IDVA & Outreach Officer to support survivors of domestic abuse who are at high risk. You will provide one‑to‑one crisis support, complete risk and safety plans, offer outreach in the community, and work closely with local partners to keep clients safe.

What you’ll do:

• Provide intensive support to high‑risk survivors
• Complete risk assessments and safety planning
• Support clients with legal, housing, and criminal justice options
• Deliver outreach support and facilitate group programmes
• Work collaboratively with agencies and attend MARAC
• Keep accurate, confidential case records

We’re looking for:

• Experience supporting vulnerable people
• Strong understanding of domestic abuse
• Excellent communication and organisational skills
• Ability to work independently and in a team
• Empathy, resilience, and a commitment to safeguarding

Desirable: IDVA training and outreach experience.

This post is subject to Safer Recruitment checks, including references and an enhanced DBS.

Housing Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Housing Lead

Location: Bermondsey, Close to Surrey Quays station. Please note that this service has step free and lift access. 

Salary: £30,400

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements.

About the Role

This is an exciting opportunity to join a new community based service supporting offenders as they transition from prison back into the community; rather than a custodial setting, where residents are able to go out into the community depending on their licence restrictions. As our Housing Lead, you play a vital role in supporting residents futures by working closely with housing stakeholders and residents to create tailored, effective move on plans. You help ensure people have the right tools, support and opportunities to rebuild their lives, reconnect with the community and move forward with confidence in their rehabilitation journey.

Some Key Responsibilities include:

• Act as the main point of contact between landlords, housing associations, local authorities, private landlords, wider Social Interest Group Services, and our residents
• Work with the wider team to support residents with their long term needs
• Provide specialist support to the wider team to ensure they are regularly trained and kept up to date with policies and procedures, including government changes
• Provide regular reports and updates
• Manage current resident tenancies, ensuring timely rent payment
• Support with property and building management and maintenance including scheduling repairs

About You

We're looking for someone who has knowledge on different types of tenancies, an understanding of the types of needs of our resident group, and able to provide tailored solutions to meet their long term goals. You will have a true passion to support in making a change, supporting rehabilitation, and providing opportunities to people to make positive changes to their lives, and reintegrate into society. You will have a general understanding of the criminal justice system, and/or have experience supporting people with multiple/complex needs. Further, you will have:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

The Junction is an out of hours service, open 365 evenings a year 4pm-11pm, to support and assist individuals experiencing a mental health concern. The aim is to alleviate the need for people in the Swindon locality to access A&E acute mental health services and primary care GP services unnecessarily by managing the presenting symptoms/mental health crisis along with the triggers and context for that crisis.

Working pattern includes every other weekend and working hours are 16:00-23:00.

Main duties of the job

• Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve.

• Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations

• Expertise and Risk Management:Effectively manage risk and supporting positive risk taking.Conduct investigations in line with relevant policies

• KPIs and Data Excellence: To effectively record and evidence outcomes.

Who we are

Swindon and Gloucestershire Mindprovide advice and support to empower anyone in our local communities experiencing a mental health problem. We campaign to improve services, raise awareness, and promote understanding.

Our Vision:We will not give up until everyone experiencing a mental health problem gets both support and respect. Swindon and Gloucestershire Mind creates services where people are recognised, valued and supported.

You are joining a committed and skilled team and you will be working alongside people who are passionate about mental health care and support.

Our Values:

• SelflessnessWe will act in the best interests of the people we support.
• IntegrityWe will be principled in our work.
• ObjectivityWe will act and take decisions impartially and fairly, without discrimination or bias.
• AccountabilityWe will take responsibility for what we do and how we do it.
• OpennessWe will work and take decisions in an open and transparent manner.
• HonestyWe will be truthful and reliable.
• LeadershipWe will model Swindon & Gloucestershire Minds values and lead by example in demonstrating organisational behaviours.

Swindon & Gloucestershire Mind is committed to promoting equality, diversity and we ensure that we are an inclusive organisation, where diversity is valued, respected, and built upon. We are committed to compliance with relevant equality legislation, the Equality Act 2010, Codes of Practice, and relevant best practice guidance.

Job Role: Housing Night Concierge (Single Supported Housing)

Salary: £19,727.78 per year (full time equivalent £24,988), hourly rate £14.41 per hour

Hours: 7.5 hours a day, on a 4 on 4 off rota

Contract type: Permanent

Location: Bath

Additional information:

• This role includes evening and night shifts as part of a 4‑on, 4‑off rota. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate.

Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

We’re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Julian House). You’ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight.

This role is perfect for someone who’s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful.

What you’ll be doing:

• Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends.
• Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment.
• Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures.
• Keep a clear and accurate log of events and activities during each shift.
• Support smooth transitions between shifts by providing details verbal and written handovers.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Experience in a similar overnight role is preferred but not required as full training and induction will be provided.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Night Concierge

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Concierge

Location: This role is based across two locations around 30 minutes from each other in Royal Borough of Kensington and Chelsea (RBKC)

Salary: £23,700 (Full Time Equivalent)

Shift Pattern: 33 hours per week, Monday to Sunday, shifts are overnight on a rolling rota ranging between 21:00-09:00, working on average 3 days a week which may mean weekly hours vary slightly. You will be required to work weekends and bank holidays as part of a rota, in line with the needs of the service.

About the Role

We’re looking for a calm, reliable and friendly Night Concierge  to join our team based in RBKC (Royal Borough Kensington and Chelsea) to support our residents who have multiple needs including with daily living, mental health, substance and alcohol use, homelessness, and/or offending backgrounds. You’ll help create a safe, welcoming and well run environment overnight, offering reassurance and practical support to residents when they need it most. This role is key to ensuring our services remain secure and responsive throughout the night. You’ll carry out regular safety checks, monitor access, respond to emergencies, and provide helpful handovers to the day team. You’ll also support residents with any queries, maintain clear records, and help keep the environment clean and safe. 

Key Responsibilities Include:

• Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
• Maintaining professionalism and kindness with visitors, attending to calls, managing deliveries and ensuring great communication with the team
• Providing clear morning handovers with key updates on residents, AINMs, incidents, or safeguarding concerns
• Remain alert and monitor CCTV throughout the shift
• Working with the wider team to make sure any urgent issues are picked up and followed through
• Adapting to service needs to support risk assessments, safeguarding checks, and service standards
• Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
• Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
• Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively

About You

We’re looking for someone who understands the importance of compassion, routine, and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:

• Ability to work independently and taking responsibility for the night service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - learn and navigate new systems including case management, Microsoft, ATS, and other types of organisational software.
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We have an exciting opportunity coming up within Victim Support. We are looking for a Children & Young Person (CYP) Team Lead who will manage a team of CYP Caseworkers across Cumbria.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Team Leader you will play a vital role in supporting a team of CYP Practitioners in providing high quality, end-to-end support to all children and young people who have experienced domestic and/or sexual abuse across Cumbria. You will support and guide your team to achieve key performance indicators, provide appropriate information and support, complete regular 1-1 performance reviews and annual appraisals.

You will need:

• good understanding of domestic abuse and its impact on child victim/survivors
• experience leading a team
• to be able to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning
• demonstrable experience of working in a similar setting or position
• strong communication skills and be able to present and educate service users and agency partners
• the ability to work independently and prioritise a busy workload
• An enhanced criminal record check is required for this role

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Prospectus is pleased to be partnering with a mixed gender homelessness charity based in South West London. It’s mission is to provide secure accommodation to those experiencing homelessness, and to support working towards independence and lasting stability. They do this through the provision of a safe and secure hostel with 14 rooms, and communal areas and kitchen, along with a team of great support workers.

As a Support Worker, you will ensure a safe and welcoming service within this 24 hour hostel where welfare dignity and protection is key. Working with vulnerable adults you will remain alert to risks and respond appropriately to concerns or incidents following safeguarding and risk management procedures. You will also hold a small caseload, supporting clients with their key work support that is person centred and trauma informed, focussed on promoting independence, stability and well being.

Due to the nature of the role, you will have experience in building relationships and supporting vulnerable, disadvantaged, or excluded client groups, as well as dealing with challenging behaviours within a similar setting to the homelessness sector.

The ideal candidate will be able to easily demonstrate similar experience, and also be available to work shift patterns based on site in Richmond. 

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. The successful candidate for this role will also be subject to an Enhanced DBS check.

Please note this is a full -time role Monday-Sunday, 37.5 hours per week, working on a 5-week rota basis (one week early / one week late, working 1 in 5 weekends):
•   AM – 8:00 – 4:00
•   PM – 14:30 – 22:00 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

We are recruiting: Housing Officer & Support Worker. 

Location: Telford & Wrekin – onsite only 

Hours: 36, 32 & 18 hr posts available (Please indicate preference when applying) 

Salary: £13.60 p/h (reviewed in April) 

Contract: Permanent 

The role 

Stay is a Telford based charity that supports people experiencing homelessness by providing a range of supported accommodation and tailored support services. Its aim is to help individuals reach their potential and progress toward longer term housing solutions that promote positive wellbeing and healthy lifestyles. 

As a Housing Officer & Support Worker, you will play a vital role in delivering intensive housing management and personalised support to people from diverse backgrounds. Using strength based and Trauma Informed Practice, you will ensure each person receives the guidance they need. You will offer a warm welcome to new tenants as they begin their journey with Stay, ensuring they feel informed, safe, and comfortable in their new environment. Through choice led planning, you will support tenants to work toward their housing aspirations and achieve their personal goals. 

What you need 

A full, valid UK driving licence 

A vehicle insured for business use 

An enhanced DBS check (cost covered by Stay) 

What we offer you 

We offer a friendly, supportive, and flexible working environment where your contribution is valued. You’ll benefit from: 

✅ 25 days annual leave plus 8 bank holidays (enhancements for length of service) 

✅ Birthday off following completion successful probationary period 

✅ Regular supervision and guidance 

✅ Access to our Employee Assistance Programme providing GP access and wellbeing support 

✅ Pension scheme 

✅ Eligible for a Blue Light Card discount scheme 

✅ Fully funded training and continuous development