Support work jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £30,784.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Mental Health Programme Lead
Based: Battersea Park
Salary: £30868.58 per annum (pro rata)
Contract: Permanent, Part Time
Work Arrangement: 16 hours per week,
DBS: Enhanced
Role Overview:
Responsible for co-ordinating and developing Enable’s Mental Health programmes, including but not limited to Active Wellbeing; both group and personalised one-to-one exercise support for people with a diagnosis of severe mental illness.
The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
Main Duties/Responsibilities:
- Responsible for coordinating aspects of Enable’s Mental Health programme
s. This includes planning, delivery, identifying areas for development, promotion, and reporting. - Deliver one to one client and community assessments with adults with SMI.
- Actively participate in staff meetings to share best practice and develop thinking, knowledge and learning.
- Identify and build partnerships and relationships with key stakeholders to support the delivery and growth of the programmes.
- Working with Enable Marketing and Communications department to develop and deliver the marketing and communication plan. This will include press releases, social media activity, creating promotional literature.
- Attend and coordinate community events to network, present and promote Mental Health and other local wellbeing opportunities.
- Monitor and document income and expenditure, working within the programme budget. Complete financial administration tasks such as creating purchase orders and invoices, according to Enable policy and procedure.
- Monitor and evaluate the impact of your work. Provide written reports, summaries and presentations as required. Collect feedback and case studies to evaluate the impact of the programmes.
- Assists in managing resources provided to support the departments work including staff, volunteers, materials, and equipment ensuring these are used and maintained effectively.
- To comply with all Enable’s Codes of practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety.
- To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
- To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding.
- To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.
Safeguarding
- Identify and report any safeguarding concerns following Enables policies and procedures
- When required, make recommendations and consult with referrers.
- Be pro-active in reporting safeguarding issues and concerns with health professionals, line management in accordance with Enable’s policy.
Skills and Experience:
- Knowledge and understanding of the benefits of physical activity, and the barriers to being physically active.
- Experience in working with people with Severe Mental Illness in the community or clinical setting and knowledge of how physical activity is beneficial to them.
- Experience of conducting one-to-one assessments gathering valuable information to make decisions.
- Experience in reporting safeguarding issues and concerns with regards to vulnerable adults when necessary.
- Good communication and interpersonal skills, with the ability to converse with key people (including clients and the public).
- Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite.
- Holds an appropriate degree or equivalent qualification in health, psychology, sport or exercise sciences (or similar) to demonstrate expertise.
- Commitment to valuing equality and diversity and understanding of how this applies to Enable.
- Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
- Flexibility; able to work at multiple locations, and work hours required by post including early mornings, evenings, weekends and bank/public holidays.
Do you want to get out there and work in a role where you will support an end to rough sleeping in Reading?
Our belief is that rough sleeping is a harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently. We are now looking for someone to join the team as an Outreach Worker.
- Working as an Outreach Worker you will work with people to assess their needs and deliver a person-centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
- It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.
About you
We’re always looking for people who share our ambition to end rough sleeping for good. If you’re motivated, compassionate, and ready to get out there, we’ll give you the training, tools, and support to make a real difference.
We’d love to hear from you if you bring:
- Resilience and patience to work with people who may have complex needs or challenging behaviour.
- Strong communication and listening skills.
- The ability to build trust and develop effective relationships with a wide range of people and services.
- Adaptability and problem-solving skills, enabling you to respond to individual needs.
- An understanding of homelessness, including the barriers people face when accessing support.
- A full UK (or equivalent) driving licence and additional language skills are an advantage, but not essential.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 22 April 2026
Interview and assessments on: 7-8 May 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2025 marked 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply.
Closing date: Midnight on Sunday 26 April 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 06-08 May 2026
Our vision A society in which the Armed Forces, veterans and their families can thrive.
37.5 hours per week / permanent / working on a four‑on, four‑off shift pattern across a seven‑day rolling rota, including evenings, weekends, and bank holidays.
A full, valid UK driving licence is essential, as this is a mobile role; a vehicle will be provided.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Our services provide supported housing for young people aged 16–25, offering both high (24 hour supported) and medium/low supported levels of housing including young families. We take a trauma informed, and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living.
We are looking for a Housing Mobile Night Worker to provide floating support across our housing services. You will play a key role in ensuring our properties remain safe, secure, and welcoming throughout the night.
Your primary responsibility will be to undertake mobile duties across our Brighton, Hove and Worthing sites. You will start and finish each shift in Brighton, where the organisation’s works vehicle is based. As part of the role, you will provide break cover for static night staff and may be required, on occasion, to cover a static shift at one of our 24‑hour staffed properties.
During each shift, you will visit all properties and help maintain a safe, secure and supportive environment. This includes demonstrating strong communication skills, maintaining accurate records, carrying out building checks, monitoring CCTV, reporting and responding to safeguarding concerns, and ensuring all health and safety requirements are met in line with organisational policies and procedures.
The role also involves working proactively to minimise the impact of antisocial behaviour on residents and neighbouring communities. This may include one‑to‑one interventions with young people, including those experiencing a mental health crisis or requiring medical assistance.
This role is primarily lone working, so you will need to be confident in decision making and in following procedures. As part of your induction programme, you will have the opportunity to get to know the different teams and services, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.
This is a dynamic and varied role for someone who is organised, self-motivated and is happy to lone work for most of their shift.
Ideally, you will have experience working with young people, those considered vulnerable, or individuals with multiple and complex needs, and be able to demonstrate a genuine passion for working with young people. You will have an understanding of the needs of single homeless clients aged 16–25, along with the ability to engage, motivate, and inspire others, and a strong commitment to making a positive difference to people’s lives.
You will have clear verbal and written communication skills, good IT and keyboard skills, and the ability to work independently and self-motivate. You will be an effective communicator, able to deliver robust and clear handovers and build strong working relationships with colleagues. In addition, you will have the ability to deescalate volatile situations and manage challenging behaviour in a calm and appropriate manner.
CLOSING DATE: Monday 4 May 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
We are looking for committed and detail-focused Team Leaders to join our new specialist high risk domestic abuse service.
As a new service, we have 2 x Team Leader positions available. These roles are full time, hybrid working with two days per week from our office in Boscombe.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Team Leader you will ensure excellent service delivery in accordance with the service specification and performance targets. You will need to be able to support operational staff to deliver high quality, risk led and tailored support. You will focus on the performance management of team members including the allocation and auditing of cases in line with service standards.
Key Responsibilities:
- Responsible for completing case audits, reviews and reviewing data to ensure oversight of teams
- Responsible for capturing data and evidence around the outcomes of the service
- Responsible for allocating work across the wider team - analysing data to monitor patterns, trends and comparing these to resources
- Be a designated safeguarding officer, available to make defensible decisions quickly and effectively on safeguarding matters ensuring the dignity, safety and security of victims is at the heart of your work. This will also include providing guidance and support to staff.
- Work with the Operations Manager to ensure excellent service delivery in line with business plans by reviewing data and information to effectively address any performance issues.
- Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures
- Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- Represent the service and victims at external events including HRDA, DA forums etc where needed.
About You:
You will hold an approved and accredited IDVA qualification and will ideally have had previous line management experience and be confident leading a team.
You will need:
- A strong understanding of domestic abuse and violence and the impact this has on victims.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
- Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
- Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance
- An understanding of confidentiality, safeguarding and other legal requirements
- Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages, specifically Excel
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).
As a new service, we have 6 x full time IDVA positions available. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
- Feel safer
- Feel informed about their rights and the criminal justice system
- Feel listened to and heard
- Be able to implement healthy coping mechanisms
- Be connected with services who are available to help them
Key Responsibilities:
- You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method.
- Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
- Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
- Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
- Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations.
About You:
Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need:
- A strong understanding of domestic abuse and violence and the impact this has on victims.
- Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
- Experience of managing a caseload and keeping clear case management records.
- Experience of adapting communication styles to be able to effectively communicate.
- An understanding of trauma informed practice and how to implement this within your work
- A through understanding of the criminal justice system and the Victim's Code
- An understanding of confidentiality, safeguarding and other legal requirements
- Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
- Organised and methodical approach to work with the ability to plan, prioritise and organise workload
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
37.5 hours per week / permanent / working across Monday to Friday 9am-5pm (not including bank holidays), you will be based either in Mid Sussex (Burgess Hill) or Crawley (can be discussed at interview) – with the requirement to travel to West Sussex Transitional service sites in the community.
It is essential that you hold a current UK driving license and have a car for this role (expenses for mileage paid at 45p per mile, excluding home to work journey).
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
West Sussex Transitional Housing provides homes for young people in a range of settings across the county. Services provide a low level of support for young people who already have a basic level of daily living skills and can keep themselves safe without daily supervision. Services are staffed Monday to Friday 9am to 5pm, with some services having on site staff and others visiting staff; all services are supported by a mobile night team who carry out regular safety and security checks. The aim of the service is to enable and empower young people to move on to independent accommodation and articulate and start to achieve their aspirations and ambitions.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.
We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:
Housing and Compliance
- Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
- Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
- Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
- Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.
Coaching and Engagement
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge
- Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
- Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
- Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
- Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
- Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.
Skills and Abilities
- Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
- Ability to work autonomously, and use own initiative, as well as being part of a team.
- Clear verbal and written communication skills, good IT, and keyboard skills.
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: Sunday 26 April 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a difference now and for the future?
Are you confident, approachable, self-motivated and have a flexible attitude?
Then join our team supporting Young Carers, aged 5-18 years, who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse.
You’ll deliver the service across Ashford and Swale, so your own car is essential. You will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and providing short-term interventions that support Young Carers to improve their resilience, educational chances and wellbeing. This might be signposting to local services, action planning or one-to-one support.
Working closely with schools and Childrens Services, you will make referrals to a range of professionals and community services, ensuring whole family needs are met and thereby reducing the impact of caring on the Young Carer.
As a CYP Coordinator, you will plan and deliver respite activities, providing opportunities for Young Carers to spend time with their peers and recognise that they are not alone.
Applicants may have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people. This is a full-time role.
You can make the difference and give a Young Carer their childhood back.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
We are seeking a passionate and dedicated SMI Support Worker who will improve access, engagement and outcomes for Haringey residents living with Severe Mental Illness (SMI). The role strengthens pathways into community and statutory services, supports residents to navigate wellbeing and physical health offers, and works closely with the Haringey Wellbeing Network (HWN), Social Prescribing teams, and the SMI Health Check team. The postholder will provide targeted outreach, health literacy, and supported introductions to ensure residents receive the right support at the right time to improve mental health outcomes for those living with SMI across the borough.
We work to prevent mental health problems, promote mental well-being and ensure those with mental health problems are respected and included



We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?
Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?
Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Practice Support: Clinical supervision and group reflective practice
About the role:
As an IDVA you will:-
- Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation
- Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
- Promote the service and raising awareness of issues arising, minimising barriers and improving access to support
You will need:
- Experience of providing support those affected by domestic abuse
- An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
- A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
- Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- An understanding of commitment to equal opportunities and diversity issues in policy and practice.
- Strong crisis management skills and the ability to deal with stressful and difficult situations.
We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for Independent Witness Advocates to join the Pre-trial witness support service, working 37.5 hours a week.
This role requires working from our Victim Support London office on Tuesday & 4 days home based, however travel to London courts will be required throughout the week to attend Pre-trial visits.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is offered on a hybrid working basis, 1 day per week from our London Singer Street office (every Tuesday). The remaining 4 days per week will be home-based, but there will still be the requirement on these days to travel to London courts to deliver pre-trial visits. Therefore, it is essential the travel distance from surrounding counties outside of London is within 30 minutes to London.
As an Independent Witness Advocate you will:
- Lead on providing pre-trial, outreach & post-trial support for witnesses; ensuring their pre and post-trial needs are assessed and a plan for support is put in place so they can attend court to give their best evidence
- Provide advocacy, support in court, and emotional/practical support around their physical, mental, social or financial wellbeing
- Liaise with criminal justice partners to ensure witnesses are kept up to date with arrangements for attendance at court and where applicable, ensure special measures have been granted
- Provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times
- Need to be tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).
As a new service, we have 4 x full time IDVA positions available. These posts are initially offered on a fixed-term basis for one year, with the potential for extension subject to future funding. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
- Feel safer
- Feel informed about their rights and the criminal justice system
- Feel listened to and heard
- Be able to implement healthy coping mechanisms
- Be connected with services who are available to help them
Key Responsibilities:
- You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method.
- Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
- Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
- Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
- Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations.
About You:
Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need:
- A strong understanding of domestic abuse and violence and the impact this has on victims.
- Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
- Experience of managing a caseload and keeping clear case management records.
- Experience of adapting communication styles to be able to effectively communicate.
- An understanding of trauma informed practice and how to implement this within your work
- A through understanding of the criminal justice system and the Victim's Code
- An understanding of confidentiality, safeguarding and other legal requirements
- Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
- Organised and methodical approach to work with the ability to plan, prioritise and organise workload
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
We have an exciting opportunity for an Independent Domestic Violence Advisors to join the DRIVE team in London, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside professionals in a multi-agency environment, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.
As a DRIVE Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic and sexual abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic and sexual abuse to keep safety central to all services for victims of domestic and sexual abuse.
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
You will need to:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic and sexual abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic and sexual abuse including the impact of abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic and sexual abuse and their children.
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Experience of direct service delivery to victims of domestic and sexual abuse or other vulnerable people.
- Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Title: Deputy Service Manager
Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City. This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.
The Deputy service manager will join our management team to assist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smooth running of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children.
A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service
Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services
As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 27 April 2026
Interview Date: 7 and 8 May 2026
The client requests no contact from agencies or media sales.


