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About Spear Bristol North West
Spear Bristol North West is a partnership between Spear Bristol Trust, St Andrew’s Church Avonmouth and Spear.
St Andrew’s Avonmouth
St Andrew’s Avonmouth is part of the Church of England, and their vision is to play their part in growing God's Kingdom in their local communities and beyond. They are part of the wider Avonside Mission Area which has a bold vision to bring about the social, cultural and spiritual transformation of their communities in partnership with Christ, through the power of the Holy Spirit. You can find out more at St Andrew's-St Peter's Church's website.
You would be employed by Spear Bristol Trust, working from St Andrew’s Avonmouth where Spear Bristol North West is a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational Requirement for applicants to be practicing Christians. The Spear team share a belief in a triune God, and we welcome applications from people of all denominations and expressions of Christianity. You are welcome to reach out to the Spear recruitment team to discuss this further before applying.
Key Information:
Recruitment Process
Application Deadline: 22nd April 2026
Informal Call
Assessment and Interview Day: 28th April 2026
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
About Spear Wolverhampton
Spear Wolverhampton is a partnership between Spear and Tabernacle Baptist Church.
Tabernacle Baptist Church is a large and lively multicultural and multi-generational church located in the heart of the diverse and multi-religious Whitmore Reans area of Wolverhampton. Their mission statement is ‘Love God, Love People, Share Jesus, Make Disciples’ and their current text is “Devote yourselves to prayer, being watchful and thankful”. They want to see people’s lives transformed by Jesus. They run monthly evangelism in the community, meet in 8 house groups during the week and run discipleship and other training programmes.
Tabernacle Baptist Church are excited about the opportunity to work with Spear in this new chapter in our church life - helping transform the lives of young people and young adults in Wolverhampton who are looking for work and new opportunities.
The successful candidate would be employed by Tabernacle Baptist Church with Spear Wolverhampton as a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational Requirement for applicants to be practicing Christians and to subscribe to their statement of beliefs. Spear will provide an informal conversation to discuss Tabernacle Baptist Church’s statement of beliefs early in the application process.
Key Information
Salary: £13,800
Hours: 9.00am – 5.00pm, Tuesday – Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: Tabernacle Baptist Church, Wolverhampton
Closing date: Sunday 26th April
Interviews: Friday 1st May
Application: We will not process applications through this page, please apply through Tabernacle Baptist Church.
For more information please read through our Work With Us Information Pack and Job Specification.
Role Responsibilities
Spear Programme
Relationship Management
Church Community
Person Specification
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
This is a rare opportunity to take a clinical role out of a traditional setting and into the heart of Camden’s rough sleeping response. As Clinical Psychologist within our Rough Sleeping Outreach and Hub Service, you will work alongside people who are often navigating mental health challenges alongside homelessness, substance use and other experiences that can make engaging with support feel difficult or unsafe. Your role will be to help bridge that gap, bringing thoughtful, psychologically informed support directly to where it’s needed most.
You’ll combine direct clinical work with a strong focus on influence and impact. This means completing assessments and formulations, supporting access to appropriate mental health pathways, and holding a small caseload for more structured therapeutic work at the hub. Alongside this, you’ll play a key role in strengthening how the wider service understands and responds to trauma and mental health, creating space for reflection, shared thinking and more effective ways of supporting clients to move away from the streets and towards safety and longer term stability.
Working closely with outreach teams, hub staff and external partners, you’ll help shape a more joined up and human approach to support. You’ll also line manage and develop an Assistant Psychologist, contributing to both their growth and the wider offer to clients. This is a role where your expertise won’t sit in isolation - it will influence practice, shape culture and ultimately help more people access the support they deserve.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 19th April 2026 at midnight
Interview date: Tuesday 28th April at our Head Office in Kings Cross
Please note shortlisted candidates will be asked to complete a short online psychometric assessment prior to interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference to families every day
Are you passionate about supporting families and giving children the best start in life?
We’re looking for a Family Support and Activities Coordinator to join our friendly and committed team. This is a varied, hands-on role where no two days are the same. You’ll work directly with families in their homes and communities, coordinate volunteers, and plan engaging activities for young children and parents.
About the role
You’ll support families with young children who may be facing challenges such as isolation, low confidence, or complex needs. At the same time, you’ll design and deliver fun, development-focused activities and groups that help children thrive and parents feel more confident.
A key part of this role is delivering sessions during school holidays, when families often need additional support. Your work will help ensure continuity of care and reduce isolation during these times.
You’ll also:
Around 70% of your time will be spent out in the community, including home visits and delivering groups.
About you
We’re looking for someone who is:
Why join us?
At Home-Start, you’ll be part of a supportive team making a genuine difference in families’ lives. We offer:
Apply now
If you’re passionate about supporting families and want a role where you can see the impact of your work every day, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Senior Families and Professionals Advisor
Fragile X Society
Salary: £40,000 to £46,000 depending on experience
Hours: Part-time (22.5hours per week)
Location: Great Dunmow, Essex, with some flexible and hybrid working considered
Contract: Permanent
Help change lives for families affected by Fragile X
The Fragile X Society is the UK’s leading charity supporting individuals and families affected by Fragile X syndrome and associated conditions, including FXTAS and FXPOI.
For more than 35 years we have provided trusted information, emotional support, and practical guidance to families across the UK. Our work connects families with clinicians, researchers, and services while helping professionals better understand Fragile X.
We are now looking to recruit a Senior Families and Professionals Advisor (Adult Enquiries) to join our small and dedicated team as part of a planned transition when our long serving advisor retires later this year.
This is a rare and rewarding opportunity to take on a respected specialist role supporting families navigating complex health, social care, and life transitions.
About the role
This is a senior advisory role supporting adults, families, carriers, and professionals affected by Fragile X conditions.
You will provide information, guidance, and emotional support to individuals and families across the UK, helping them navigate services such as adult social care, benefits, housing, health services, and transition into adulthood.
The role also plays an important part in ensuring that the Fragile X Society continues to provide trusted, accurate, and meaningful information for families and professionals.
A structured handover and training period will be provided by the current postholder to help transfer specialist knowledge.
Key responsibilities
You will:
About you
We are looking for someone with experience in complex advisory or support work within areas such as:
You will also have:
Previous knowledge of Fragile X is not required, but an interest in learning about rare genetic conditions and the lives of families affected by them is essential.
What we offer
Working at the Fragile X Society means being part of a values driven charity where your work genuinely changes lives.
We offer:
The role also includes the opportunity to work closely with leading clinicians, researchers, and national rare disease networks.
About the Fragile X Society
The Fragile X Society supports thousands of families across the UK and works closely with clinicians, researchers, and policymakers to improve understanding and support for Fragile X conditions.
Our mission is to ensure that every family affected by Fragile X has access to reliable information, compassionate support, and a community that understands their journey.
How to applyTo apply, please send:
Further information about the Society can be found on our website.
To apply, please send your CV and supporting statement explaining your interest in the role and your experience in supporting individuals or families facing complex situations involving disability, health conditions, or social care services.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Travel Trainer - Lambeth Area
Report To: Laurence Orrell, travel training coordinator
Salary: £13.85 per hour
Location: Travel within the Lambeth areas as required
DBS:This post is subject to a criminal record check under the arrangements established by the Disclosure & Barring Service
Context of Job
AFK is a national charity helping young disabled people develop their independence and find employment. As part of this we provide bespoke travel training on London’s public transport network to and from school, college and work placements in the North London area.
We are looking for enthusiastic and flexible candidates to train and support young people to travel specified journeys safely and independently using public transport.
Overall Job Purpose
To train and support a young person to travel a specified journey safely and independently using public transport. Record your observations and give feedback to the travel training coordinator, the young person and their family. To take part in reviews of training as it progresses.
Working Conditions
Responsibilities
Additional Responsibilities
For more information or an informal chat please call Laurence on 07384 79 55 35.
Please see the attached Job Pack for more details about the role
To apply please send your CV and a covering letter explaining why you would suit the role.
Recruitment Timeline and details
To apply please submit your CV and a covering letter explaining why you would suit the role
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
We're looking for two Support Workers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
This role gives you the opportunity to help people build positive relationships and see meaningful change over time. At Your Place, we work to build hope and develop sustainable life skills that support people to move on from homelessness. We work closely with each resident, focusing on their strengths through one‑to‑one and peer‑led support within a compassionate community that encourages progress towards independent living.
As a Support Worker, you will deliver consistent one to one keywork to residents who may be rebuilding their lives after homelessness while navigating multiple needs and complex barriers. You will complete assessments, co‑produce support plans and risk assessments, and work in a trauma‑informed and psychologically aware way that promotes safety, dignity and independence.
You will not be doing this work alone. As part of a dedicated support team, you will collaborate closely with our Community Partnership Team, Resident Services and Move‑On Specialist to create joined‑up pathways, remove barriers and support successful move‑on.
Our approach is collaborative. You will work with health services, substance misuse providers, the DWP, Probation, Housing and other partners to ensure residents receive the right support at the right time. We are proud of our culture of Growth, Inclusion, Collaboration and Compassion, which shapes how we work as One Team and how we show up for residents and for each other.
Salary: £30,205-£32,965 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
This role involves shift work, including evenings and weekends.
Person specification
Experience
· Relevant experience may be gained through work or education, including supporting people affected by homelessness or housing insecurity and multiple needs, such as mental health, substance use, offending, poor physical health, or social isolation.
· Experience working in a trauma-informed and person-centred way, which can be demonstrated either through employment or educational placements, particularly with individuals who may find services difficult to trust.
· Experience completing assessments and co-producing support plans/risk assessments, as well as reviewing progress over time, gained via work, volunteering, or educational settings.
· Experience of partnership working and multi-agency coordination, developed through professional roles or collaborative educational projects.
Skills & knowledge
· Ability to build rapport and maintain professional boundaries, confident communication with residents and professionals.
· Strong organisation and time management; able to manage a caseload and competing priorities.
· Good IT skills such as Microsoft Office and ability to use case management systems e.g., In-Form/Salesforce/Pyramid.
· Understanding of safeguarding, confidentiality, GDPR/data protection and health & safety in a supported housing setting.
· Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
· Ability to work shifts including evenings and weekends and contribute to a team rota.
Desirable
· Experience supporting vulnerable adults, migrants and/or people facing barriers to move-on, including navigating access to advice and housing pathways.
· Experience using In-Form.
· Qualifications relevant to supporting vulnerable adults.
Personal qualities
· Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
· Ability to act on own initiative and effectively under own direction, as well as productively within a team
· Strong sense of responsibility and accountability
Awareness of own training and support
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check.
Apply now with your CV and a supporting statement telling us why you want to work at Your Place and how you meet the person specification.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Support Coach
Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in helping residents who have recently left prison settle into our residential setting and take positive steps toward reintegrating into the community. You will work closely with residents to create tailored support plans that reflect their individual needs and help them move toward successful rehabilitation. By identifying each resident’s needs, goals and skills, you will support and motivate them to achieve their potential. The service is committed to focus on public protection and effective risk management.
Some Key Responsibilities Include:
About You
We are seeking someone with a genuine passion for making a difference and helping to create safer communities for everyone. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?
At St. John's, we've been making a positive difference in the lives of children and young people for nearly 140 years. We are now looking for incredible Residential Support Workers to help us continue making that difference!
As a Residential Support Worker, you will work under the supervision and guidance of the Care Management Team, Senior Residential Support Workers, and Therapy Teams. You will support learners in all residential houses and the community, assisting with social and academic activities.
Our aim is to ensure all learners have equal opportunities to develop their independence and social skills, preparing them for adult life.
What will you be doing?
Accompanying learners into the community to take part in social and recreational activities such as bowling, cinema trips, and dining out, helping them build confidence and enjoy meaningful experiences beyond the college setting.
We are recruiting for our Ashington Gardens, College View, and Pier View homes. Residential Support Workers will primarily be based at one location but may be required to work flexibly across all homes as operational needs require.
In return, we offer a fantastic working environment, generous holidays, career development opportunities, and more!
If you'd like more information or wish to have an informal, confidential discussion about the role.
Please note that sponsorship for this role is not available at this time.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Balance is looking for a dedicated compassionateSupport Worker/Driver to join our Day Centre in Wandsworth.
Who you are
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
Working Expectations
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
We have an exciting opportunity coming up within Victim Support. We are looking for a Children & Young Person (CYP) Behaviour Change Caseworker who will work with children displaying harmful behaviours in a Domestic Abuse (DA) setting. This could be with parents or within their own relationship.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role:
The CYP Behaviour Change Caseworker is a specialist role focused on working with young people (typically aged 4-17) who are displaying abusive or harmful behaviours, often in the context of domestic abuse within the home or in dating relationships. The goal of this role is to disrupt, challenge, and change the behaviour of the young person to protect victims (family members or partners), prevent re-victimisation, and intervene early to stop the escalation of abuse.
This role involves hybrid working, often based in police stations, offices, or community settings. Hours are usually Monday to Friday 9am to 5pm however flexibility may be required in line with service user need and the availability of the young people.
Key Responsibilities
Essential Skills and Experience:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Mansfield and Nottingham. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is full-time working 37.5 hours per week covering Mansfield Nightingale Court & Nottingham Crown Court.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
Additional Information
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Manchester and Stockport. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is part-time working 30 hours per week covering Manchester Crown Court and Stockport Magistrates Court.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
Additional Information
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Job description
Job Title: Caseworker
Reports to: TBC
Line Reports: N/A
Location: Flexible - hybrid 2 days a week from one of our offices
Salary: £29,000 - £32,000 (London) ; £26,500 - £29,500 (outside London)
Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)
Contract: Permanent
Language requirements: Fluency in English essential.
Travel: Expectations of travel between BB locations for in person meetings and events
Overall purpose:
Breaking Barriers exists to support refugees and people from forced migration backgrounds into meaningful employment.
The Client Caseworker is integral to delivering that mission. Acting as a client’s primary point of support, you will lead and coordinate their progression toward employment — whether through language development, requalification, training or direct employability support.
This role requires someone who can take ownership of client journeys, drive forward action plans, and deliver both one-to-one and group-based support that moves clients closer to work. Caseworkers may initially focus more heavily on one pathway area, but the role is designed to provide integrated, cross-programme support over time.
Collaboration across programme teams is essential to ensure clients experience seamless, joined-up services and consistent progression.Your contributions are valued, and you can make a meaningful impact on people’s lives.
Key responsibilities:
1. Client casework and support
Manage a caseload of clients, providing structured one-to-one support in person and online.
Conduct holistic assessments to understand clients’ qualifications, skills, language levels, aspirations and barriers.
Co-create clear, outcome-focused action plans aligned to sustainable employment.
Drive forward client progression across relevant pathways, including:
Employment readiness and job search
CV development, applications and interview preparation
Professional requalification and accreditation routes
English language progression
Sector-specific training or volunteering
Deliver group sessions to help clients build knowledge and skills in a supportive peer-learning environment.
Maintain regular contact to monitor progress, adjust support and maintain accountability.
Identify and address barriers to progression, advocating where appropriate.
Safeguard clients appropriately and escalate concerns in line with policy.
Refer and signpost to additional support services where required.
2. Stakeholder and volunteer engagement
Engage with stakeholders and partners to develop networks and identify job, training, education and work experience opportunities for clients.
Support outreach initiatives by developing and maintaining relationships with partners (e.g. referral partners, training providers, employers and professional bodies)
Advocate on behalf of clients to address specific barriers to employment or accreditation.
Collaborate with colleagues responsible for employer and partner engagement to match clients to appropriate opportunities.
Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
Represent Breaking Barriers at occasional events or meetings as required.
3. Monitoring, Reporting & Administration
Maintain accurate, timely and detailed client records on the CRM system.
Track and report on client progression against agreed milestones and KPIs.
Ensure documentation and evidence are completed in line with reporting requirements.
Complete enrolment and administrative processes efficiently.
Support monitoring and evaluation processes to inform service improvement.
4. Cross-Organisational Collaboration & Integrated Working
Work closely with colleagues across all functions to ensure seamless client journeys, aligning support, avoiding duplication and maintaining clarity of progression plans.
Share knowledge of sector pathways, labour market developments and client trends to inform service development and team learning.
Contribute to service development as the service redesign evolves.
Participate actively in team meetings, case reviews, reflective practice sessions, appraisals and inductions, contributing to strong team relationships and continuous service improvement.
Take advantage of training and development opportunities to build new skills and share knowledge across teams.
Foster a collaborative, solution-focused team culture.
Person specification:
Essential Criteria
Experience
Experience providing one-to-one advice, guidance or support, ideally within employability, education, refugee support or a related field
Experience delivering or co-facilitating group sessions, workshops or training.
Experience working toward defined targets, outcomes or deadlines in a structured environment.
Understanding of barriers faced by refugees and people from forced migration backgrounds in accessing employment.
Experience maintaining accurate records, whether using a database, CRM or equivalent system.
Understanding of safeguarding principles and how to respond appropriately to concerns.
Essential Skills & Abilities
Ability to support people in planning and taking steps toward a goal, with clarity and follow-through.
Comfortable facilitating groups and engaging diverse audiences.
Strong interpersonal skills and ability to build trust with people from varied backgrounds.
Good organisational skills and ability to manage multiple priorities.
Proactive and solution-focused approach to problem-solving.
Clear written and verbal communication skills.
Able to work collaboratively across teams and with external partners or stakeholders.
Attention to detail and administrative accuracy.
Adaptable and open to working in an evolving service environment.
Desirable Experience
Lived experience of seeking sanctuary or forced migration to the UK.
Experience in refugee support, employment services, education or a related field.
Familiarity with UK labour market pathways, sector training routes or professional requalification processes.
Experience working alongside volunteers, mentors or external partners.
Ability to speak an additional language relevant to the client group.
Other Requirements
Commitment to Breaking Barriers’ mission and values.
Eligibility to work in the UK.
Willingness to travel between offices and partner locations as required.
Occasional evening or weekend work (TOIL provided).
If you meet most, but not all of the criteria, we’d still like to hear from you!
Other considerations:
As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include criminal record disclosure, obtaining references and verifying a candidate’s identity and right to work in the UK
Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief
Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background
Some travel between our different areas of operation will be required
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.