Support work jobs

We’re looking for a passionate, insight‑driven leader to join Willen Hospice as our Supporter Growth & Insight Manager. This is a brand‑new, high‑impact role leading our emerging Supporter Connection Hub - a future‑focused model that brings together data, CRM, digital journeys and supporter care to deliver unforgettable experiences and long‑term value.

As a key member of the Income Generation leadership team, you’ll be helping create sustainable income growth that ensures Willen Hospice care continues for all those who need it, now and in the future.

If you’re excited by the idea of shaping how thousands of people connect with our cause, and you thrive at the intersection of strategy, insight and human empathy, then this could be your next big step.

What you’ll do:

✅ Lead the Supporter Connection hub, driving a supporter-first culture across the hospice to deliver joined-up “one Willen” supporter experiences and outstanding stewardship. 

✅ Set and embed segmentation, journey architecture and stewardship standards that drive retention and lifetime value.

✅ Use data, insight and CRM automation to scale personalised supporter engagement and free capacity for deeper human relationships.

✅ Drive performance across supporter journeys, using dashboards, KPIs and next‑best‑action logic to inform decisions.

✅ Champion innovation and continuous improvement, exploring new technologies and approaches to elevate supporter engagement.

✅ Work collaboratively with other leaders to shape and deliver the Hospice Strategic Plan.

We’re looking for someone who is:

· A strategic thinker with experience in fundraising, supporter engagement, CRM driven marketing or customer journeys.

· Confident leading and creating high performing teams.

· Skilled at turning insight into action - comfortable working with data, segmentation, automation or journey optimisation.

· An excellent communicator who can influence and align colleagues at all levels.

· Curious, innovative and committed to continuous improvement.

Experience with CRM systems, digital stewardship or marketing automation platforms is a must but just as important is your mindset: forward‑thinking, collaborative and supporter‑obsessed.

Who we are:

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.

Why join us?

✅ A role with purpose – be part of a team delivering outstanding palliative care.

✅ Supportive and caring environment – work with passionate colleagues.

✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.

✅Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.

About the role:

Our Health Team has an exciting opportunity for a Specialist Health Lead to join us, working across our Lewisham hostels. This is a role where you’ll shape how health support is delivered day to day, making sure people experiencing homelessness can access the care they need and stay connected to it.

You’ll work directly with residents who are often facing complex and long-standing health needs, supporting them in a way that is consistent, person-centred and genuinely meaningful. From completing initial health screenings and building tailored support plans, to making referrals and encouraging engagement with services like dentistry, mental health and primary care, you’ll play a key role in helping people take steps towards better health and stability.

Alongside this, you’ll hold a caseload of clients requiring more intensive support, working with them to understand their health, manage conditions and attend appointments. You’ll build strong, trusting relationships that help people feel more confident engaging with services, while also working closely with colleagues and partners to create a more joined-up and accessible health offer. Grounded in a psychologically informed approach, this role is about more than access – it’s about helping people make lasting improvements to their health and wellbeing.

About you:

• You bring knowledge (or a strong willingness to learn) about common health needs and the barriers people experiencing homelessness face when accessing car
• You know how to build trust with clients who may feel wary of services, using approaches that genuinely engage and empowers
• You understand local health systems and can navigate them to connect clients with the right support at the right time
• You’re confident working both independently and as part of a team, with strong skills in support planning, record keeping and safeguarding
• You advocate confidently for clients and coordinate access to healthcare for people facing multiple disadvantage

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Wednesday 8th April at midnight

Interview date: Friday 17th April at our Head Office in Kings Cross

Please note suitable candidates will be invited to a second stage interview in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

About the role

As Spear expands its reach across the North, our Northern Development Coach will focus on two things: equipping young people facing barriers to employment with the confidence, mindset and skills to move into sustainable work, and developing the coaches around you to do the same.

To do this, you will work across Spear Centres throughout the region - delivering coaching sessions directly with 16–24-year-olds as well as supporting and upskilling Spear Centre teams

Key information:

• Salary: from £27,000
• Full-time, 12-14 month Fixed Term Contract, with the possibility of extension
• 28 days annual leave (including Christmas gift days) plus bank holidays (pro rata)
• Closing date: Monday 13th April, 09.00am (we interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specifiction

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
• A heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
• Exercises initiative, highly self-motivated, flexible and a forward planner
• Good administrative and organisational skills, and prioritises workload effectively
• Works well under pressure with the ability to exercise initiative

About the role:

At Single Homeless Project, we believe everyone deserves access to the care they need to live well - and that’s where you come in. We’re offering an exciting new opportunity to shape how health support is delivered within our innovative Camden Housing First service. As Health Lead, you won’t just be part of a team - you’ll be pioneering a vital, human-centred approach to health within homelessness services. It’s a chance to make a deep and lasting impact, not only on individual lives but on how we work with health systems across the borough. 

This is a role for someone who wants to grow a meaningful career while helping others to rebuild their lives. You'll work directly with people who are often overlooked by traditional systems, taking the time to build trust, understand their needs and walk alongside them on their journey to better health. From completing health assessments and designing personal health support plans, to leading multidisciplinary meetings and opening doors to essential services - you'll be the link between individuals and the support they deserve. Your insight will also help us map local services, influence partnerships and drive forward more inclusive healthcare approaches. 

You’ll be part of a psychologically informed environment, where trauma-informed care and understanding complex needs are part of everyday practice. At SHP, we’re committed to developing our people - this role offers a strong foundation for a career with real purpose, backed by expert training, team support and opportunities to grow with us. 

About you:

• You bring knowledge (or a real willingness to learn) about common health issues and the barriers to care faced by people experiencing homelessness
• You know how to build trust and connect with clients who may feel wary of services, finding ways to engage that genuinely work for them
• You understand local health systems and services, and can navigate them confidently to open up the right support for clients
• You bring experience or awareness of working with survivors of domestic abuse, with a sensitive, informed and person-centred approach
• You’re confident working independently and as part of a team, with strong skills in support planning, safeguarding, record keeping, data and reporting, and advocating for clients facing multiple disadvantage

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Wednesday 8th April at midnight

Interview date: Thursday 16th April at our Head Office in Kings Cross

Please note suitable candidates will be invited to a second stage interview in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are now recruiting IPS Employment Advisors to join our IPS service to join our Kingston & Sutton team. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. Please note that if you have previously applied for this role, we will not be considering repeat applications on this occasion.

What you’ll be doing 

If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences. 

You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.

You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service. 

What you’ll need 

You do not need previous employment support experience. What matters most is that you bring: 

• A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals. 

• Motivation to help people from all backgrounds move into meaningful work. 

• Confidence speaking with a wide range of people, from clients to employers. 

• Strong organisation skills, with the ability to multitask and manage your workload. 

• Willingness to learn the IPS model and become confident approaching employers. 

We welcome applications from people with lived experience of mental health, personally or through a close contact. 

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

We have an exciting opportunity for a Team Leader to join the team in West Yorkshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Team Leader you will be ensuring the delivery of excellent services to victims in accordance with service specifications and performance targets. Supporting and effectively managing operational staff, to achieve the overall aim of supporting clients meeting the VS Service Model

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria that is available on the job description.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Spiritual Care Lead

At Prospect Hospice, we believe that caring for someone at the end of life means caring for the whole person, their physical, emotional and spiritual wellbeing.

We are looking for a compassionate and thoughtful Spiritual Care Lead to help ensure that spiritual care remains a central part of the support we offer to patients, families, carers, staff and volunteers.

This is a unique opportunity to contribute to deeply meaningful work, supporting people as they reflect on life, relationships, belief, meaning and identity during some of life’s most profound moments.

Hours: 12 hours per week (with flexibility to meet service needs).

The role

Working as part of our Family Support Team and wider multidisciplinary team, you will lead the development of spiritual care across the hospice and provide specialist support to those experiencing spiritual or existential distress.

You will help ensure that spiritual care is inclusive and accessible to people of all faiths, beliefs and life stances, recognising that spirituality is about far more than religion.

The role provides the chance to support peoples’ needs at a crucial time of their life, offering a place to explore their illness and emotional wellbeing, any anxieties and fear, concerns about their family and what the future looks like, focusing on coping strategies which they can use to empower them or bring peace and clarity.

Through your work you will:

• Offer compassionate spiritual and pastoral support to patients, families and carers
• Support colleagues in recognising and responding to spiritual needs
• Contribute to multidisciplinary discussions and care planning
• Provide opportunities for reflection and support for staff and volunteers
• Build relationships with local faith leaders and community networks
• Help shape and develop spiritual care services across the hospice

Your presence and leadership will help create space for reflection, connection, dignity and meaning at the end of life.

About you

You will bring both professional expertise and deep compassion. You will have:

• A recognised pastoral care, counselling or spiritual care qualification
• Membership of a relevant professional body (e.g. hospice or healthcare chaplaincy association)
• Experience supporting people through complex emotional or spiritual distress
• Strong understanding of diverse faith traditions, beliefs and cultural perspectives
• Experience working collaboratively within multidisciplinary teams
• Excellent listening, communication and reflective practice skills

Experience within palliative care or healthcare would be beneficial, but most important is your commitment to compassionate, inclusive and person-centred care.

Informal visits or calls are very welcome, please contact Jaqui Gullis, Clinical Lead.

The Family Support team say

• "We’re a small, supportive team where everyone’s voice matters.  We work with autonomy and are dedicated to creative, person centred care.”

• “The work is challenging and it can be emotive, but it is deeply rewarding and the team work is strong”.

• "The leadership is strong and leaders are accessible, engaging and empowering. Clinical supervision and reflective practice is actively enabled”.

• "We have a strong learning culture and work closely with an experienced multi-disciplinary team. Together, we create meaningful and positive change for the people we support.”

Interviews will commence from Friday 17th April.

We offer a great range of benefits, including:

• 27 days annual leave entitlement plus bank holidays (rising with length of service)
• Membership of the NHS pension scheme is available for existing members
• Generous contributory pension scheme for all other staff
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme and wellbeing team
• Supportive induction, training and development
• A values led, inclusive working environment
• Free on-site parking

Family Support Worker: Targeted Support and Community Programmes

Oasis Hub Lord’s Hill, Southampton

PART TIME, 20 HOURS PER WEEK

FIXED TERM CONTRACT  12 months (with a view to extend – subject to funding)

SALARY: £15,250 per annum (£30,501 for 1 FTE)

We have a unique opportunity to join Oasis Hub Lord’s Hill as part of our work with students and families. This role will create real impact in the Lord’s Hill Community by working alongside our Academy colleagues to support families of Oasis students and the wider community. Helping more families to engage with support and provision, including the therapeutic space of our city farm.

We’re looking for an individual who has a passion for supporting families and compassion for all, to take on this exciting role. You’ll need to be an effective communicator and ready to work with some of our hardest to reach families with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in our community, city farm and academy

The successful post holder must have:

· Experience of family support

· Experience of managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

· Good standard of basic education, including English and Maths Level 2

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

Email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following:

Please expand on your CV to tell us about the relevant experience you have in family support

We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible

If you have any questions about the role, please contact us via the Oasis Charity Jobs Website

Interviews will take place at the Oasis Academy Lord’s Hill,

The successful candidate will need to be provide proof of the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Title: Policy and Social Change Manager
Contract: Full time, 12 months FTC, possibility to extend subject to mutual agreement
Location: Hybrid, with regular travel to our London offices
Reporting to: Partnerships & Impact Director
Direct report/s: None
Salary: £47,000-£50,000 per annum
Deadline: Midday, Tuesday 7th April 2026

About In Kind Direct

For 30 years, In Kind Direct has been at the forefront of product distribution in the UK, ensuring that no one misses out on life’s essentials. Think toiletries, period products, clothes, toys, and technology, donated by leading brands and retailers. Founded by HM The King, we are a practical response to the widening gap in society, alleviating immediate need and pushing for systemic change through new research and advocacy. We work with a UK network of over 9,000 local charities and community groups. Together, we reach 930,000 people with essentials every week and unlock almost £30m in savings for the charitable sector each year. 

Our mission and values

We know long before people go without food or heating, they forfeit feeling clean. This has a huge impact on confidence, wellbeing, and engaging with learning or work. By 2030, we are on a mission to double our impact, to meet the growing need in communities. Increasing our voice and influence is a key pillar in our new strategy. In all things, we live our values of kindness, togetherness and integrity, driving innovation.

The role

We are looking for a passionate change-maker to be our Policy & Social Change Manager, building the roadmap for strategic programmes that raise awareness, reduce stigma, and generate systemic change. The role will involve movement building and close collaboration, working with our charitable network to raise our collective voice at a national level. You will represent us in the policy and advocacy environment, holding relationships with government departments, civil servants and cross-sector alliances.

Your efforts will particularly focus on our End Hygiene Poverty campaign, working in partnership with The Hygiene Bank, and our coordinating role for the Period Equity Alliance. We believe no one should have to face the choice to heat, eat or feel clean. These two programmes tackle different parts of the systems that keep too many people going without or feeling ashamed. The scale of poverty in the UK is simply too big for any one organisation to solve. You will develop a coordinated advocacy approach to build alliances for change.

You will work closely with our marketing team to develop our voice, and our impact team to maximise our strong evidence base. Ideally you would have experience of narrative change, political advocacy and systemic thinking, but if you’re passionate about ending poverty and have led successful collaborations, delivered social change or run brilliant campaigns then we would love to hear from you. You will work closely with the Partnerships & Impact Director and CEO, with the autonomy to help shape our direction. 
The role is based out of our London Bridge office. We operate a hybrid working practice and expect the individual to be in the office for two days each week, and working remotely, usually from home for up to three days a week. This role is subject to DBS checking.

Key responsibilities:

• Manage the development and implementation of a fully integrated advocacy strategy, aligning key objectives of more influence, more products and more impact. 
• End Hygiene Poverty campaign - utilise and support delivery of new research to develop our activity roadmap, build a cross-sector coalition for change, and unlock new funding.
• Period Equity Alliance – provide coordination including drafting letters, chairing meetings and efforts to grow the wider membership. Lead delivery of funded events that embed lived experience in developing resources and policy positioning.
• Keep a watching brief on relevant areas such as child poverty, women’s health, devolution, and the VCSE sector. Create and share regular internal and external briefings, and lead on submissions to government calls for evidence.
• Develop our position on relevant advocacy issues, understanding where In Kind Direct is best placed to lead, and where we can ally and amplify the work of others.
• Proactively develop relationships with key stakeholders, representing us in the policy environment and potentially with media, to grow our voice and visibility. 
• Work with colleagues to shape organisational messaging and inform funding proposals. 
• Maximise the value of our existing evidence base and commissioned research.

To succeed in this role, you will be able to demonstrate: 

• Experience of developing effective influencing strategies that deliver real change.
• Experience leading complex projects or campaigns across multiple teams and partners, able to balance priorities, manage stakeholders and make decisions.
• Strong facilitation and convening skills, adaptable to diverse backgrounds, expertise and seniority. Comfortable speaking and presenting to different audiences. 
• Experience of successful collaborations; engaging, influencing and mobilising senior external stakeholders, ideally including corporate partners.
• A natural curiosity, able to connect information and identify gaps and trends. 
• An alignment with IKD values of kindness, togetherness, integrity, and innovation. 
• An interest in the charity sector, corporate responsibility, and In Kind Direct’s area of work 
• An understanding or experience of systems change practices is desirable, for example systems mapping and storytelling.

In Kind Direct is committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who join us and are interested in applications from people from all backgrounds.

Working at In Kind Direct

As well as having the chance to work in a charity that helps thousands of people each year, our team benefits include volunteering days, 28 days holiday each year (including 3 days between Christmas and New Year, excluding public holidays), an interest-free travel loan, and a generous pension scheme entitlement. We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities. 

We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to work for Women. 

We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations. 

We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations. 

We will meet all reasonable expenses that will support anyone invited to interview to be able to participate. If there's anything such as a disability or other circumstance that might affect your ability to take part in any stage of the application or interview process, please don’t hesitate to contact us directly. We’ll do our best to provide any support or adjustments you may need to take part fully and comfortably. Sharing this information will not affect your application in any way.

How to apply
The deadline for application is midday, Tuesday 7th April. We ask all applicants to complete an Equal Opportunities Monitoring form, available on our website.

To apply, please send your CV and a brief supporting statement (max. 600 words), through our online applications portal. Applications submitted without a supporting statement may not be considered. 

Interview dates: first interviews Tuesday 14th April, second interviews Tuesday 21st April.

REF-227 512

Are you passionate about supporting people to build confidence, improve wellbeing and feel more connected to their community? Do you enjoy helping others find the right opportunities, groups and services that help them live well? If so, this could be the perfect role for you.

As a Community Facilitator, you will work closely with Lewisham’s Integrated Neighbourhood Teams to support residents over an 8–12 week period. You’ll build trusting relationships, co‑create personalised wellbeing plans, set achievable goals, and help people access local groups, activities and services that boost independence, resilience and wellbeing.

You’ll be the friendly, motivating, non‑judgemental person who walks alongside residents as they make positive changes, empowering them to take the lead in their own journey.

Night Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Night Support Mentor (FTC)

Location: Luton. Unfortunately, this service does not have step free access.

Salary: £24,500

Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 20:30 - 8:00  You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

About the Role

We are looking for a dedicated Night Support Mentor to join us in delivering a person centred and bespoke trauma informed support to women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. 

In this role, as a Night Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations.

 Responsibilities Include:

• Holding a caseload, conducting key work sessions which are personable to resident needs
• Carry out regular welfare checks, safeguarding checks, and general living checks
• Encourage residents to take part in activities and events both within the service and the community
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

• Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Care | Support | Social Work | Social Worker | Support Staff | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Person Centred Support | Recovery | Independence | Housing Support | 24 hour Service | Night Shift Support

Monday to Sunday - 5 days out of 7 - 24/7 Shared Rota

Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

Charles Harper House is a supported housing service for people with learning disabilities and sensory impairments, such as visual or hearing loss. The scheme consists of eight self-contained flats, two on-site offices, a communal area, and a large garden. Staff in the service are trained in British Sign Language (BSL), so a willingness to gain this qualification is essential.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Qualified in British Sign Language (Level 2 or above) – desirable but not essential
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Read Before Applying

• This role requires an enhanced DBS check.
• This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 10th April 2026.

Interviews will be ongoing and will take place at our Pitsea office, no later than 20th April 2026.

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer

Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 6 April 2026

Assessment Day: Monday 13 April 2026 at NSC

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• Experience developing processes which are targeted at both internal and external audiences
• Experience of managing or supervising a large team
• Experience of leading projects manging change with various stakeholders

Desirable

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• A strong understanding of the voluntary and community sector, ideally within the youth sector
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience of empowering a team to deliver a first-class customer service
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

At Dandelion Time, we support children facing significant emotional challenges, often, but not always, rooted in adverse childhood experiences such as domestic violence, abuse, or neglect. Our systemic, trauma‑informed approach focuses on the whole family, helping them build healthier relationships, create positive change, and move towards brighter futures.

Nature is at the heart of everything we do. Through hands‑on activities in the natural world, children and families connect with the earth, plants, animals and with each other.

About the Role 

As a Family Support Worker, you’ll play a key role in delivering our therapeutic programme. Working alongside the Therapeutic Programme Manager and Family Caseworker, you will help plan, prepare and facilitate meaningful therapeutic sessions for children and their families. This may include leading group sessions supported by Teaching Assistants or collaborating with teaching staff involved in each child’s care.

Why Join Us?

You’ll be part of a welcoming, energetic and committed team making a real difference in the lives of vulnerable children. The work is deeply rewarding, offering the opportunity to help families rebuild relationships and create new beginnings.

What can you bring to Dandelion Time?

To thrive in this role, you will have experience supporting disadvantaged children or those with SEND, as well as an understanding of the challenges faced by parents and carers managing their own wellbeing. Experience as a Youth Leader, Scout Leader, Forest School Leader,  or in a similar child‑centred, outdoor or community role, will be a real asset.

You’ll have a genuine passion for hands‑on, creative activities, whether that’s crafting, working with the land, or caring for animals. An interest in our land‑to‑table ethos, including the preparation and cooking of healthy, nutritious food, will help you feel right at home.

Above all, you’ll bring a warm, joyful presence to the families you support, helping to create a safe, nurturing environment where children can grow, explore and flourish.