Support work jobs

Research Grants Officer
Contract type: Fixed Term Contract (24 months)
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (expected to be in the office at least quarterly). Additional travel required to events, conferences and workshops in London and nationally (approximately once per month).
Salary range: £37,000 - £41,000

Are you experienced in research administration or grant management? Do you bring strong organisational and analytical skills? We’re recruiting a Research Grants Officer to support Macmillan’s growing research funding programme.

We are establishing a new Research Institute to deliver world-leading, actionable research. The Institute will build Macmillan’s position as a national leader in applied cancer research, focusing on unmet needs, service improvement, inequalities, patient experience, and the wider non-clinical impact of cancer. This is an exciting opportunity to join us at a pivotal moment and help build a research programme with real‑world impact.

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.

About the role

As a Research Grants Officer, you will play a key role in ensuring the smooth operation of the research funding cycle, from application and peer review through to award management and post‑award administration. You’ll work closely with the Research Grants Manager, internal teams, external experts, and funded researchers to maintain high standards of governance, transparency, and impact across all our research funding activities.

Key responsibilities:

• Support the development, implementation, and management of Macmillan’s research grants programme.
• Create, update, and publish key documentation for each funding round.
• Coordinate expert review panels, including scheduling, logistics, and budget oversight.
• Provide secretariat support for funding panels, including preparing papers, taking minutes, and compiling applicant feedback.
• Manage post‑award processes such as grant agreements, financial tracking, and change requests.
• Monitor reporting compliance and work with Finance to ensure accurate expenditure records.
• Act as the primary point of contact for funded academics, supporting timely reporting and dissemination of research outputs.
• Work with the Communications team to promote research findings and their impact.
• Support internal and external events to strengthen the research community.
• Represent Macmillan at academic conferences and sector events.

About you

The successful candidate will bring:

• Experience in research administration or grant management within an academic, charity, or funding organisation.
• Strong organisational and project management skills, with the ability to manage multiple tasks and deadlines.
• Strong analytical and reporting skills, with experience interpreting data and maintaining accurate records to support effective monitoring of funded projects.
• Experience of providing secretariat support for committees or panels
• Excellent communication skills, attention to detail, and confidence working with a range of stakeholders.
• An understanding of research funding processes and a willingness to learn and develop within a growing research function.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment process

Application deadline: 23:59 on Monday 16th March
Interview dates: Online interviews will be held on Monday 30th March

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

As Service Delivery Officer: Wellbeing, you will play a key role in supporting working and retired musicians facing health, wellbeing, or financial difficulties. You will deliver structured, person-centred casework, helping musicians navigate complex situations and access the most appropriate support aligned to their individual goals.

The role focusses on understanding each musician’s circumstances, carrying out needs and outcomes assessments, and coordinating tailored packages of support. This includes managing wellbeing grants, facilitating referrals and signposting to specialist providers where required. 

Working within the charity’s eligibility and case management guidelines, you will contribute to ensuring that Help Musicians’ resources are used responsibly, consistently and with maximum impact.

You will also collaborate closely with internal teams and external partners, helping musicians access the full range of preventative and responsive support available.

Reporting to the Senior officer: Wellbeing (Working and Retired), this role also contributes to maintaining a safe working environment and supporting safeguarding practices. On occasion the role may be required to assist with higher-volume service delivery tasks alongside other teams in the department during periods of demand.

About you

You will bring experience of delivering structured casework or support within a relevant setting such as health, social care, or the charity sector. You are comfortable dealing with sensitive situations in an empathetic manner, and are skilled at building trust-based, professional relationships.

You are highly organised, able to manage competing priorities, and confident maintaining accurate records and documentation. You are comfortable making decisions within defined guidelines, including communicating difficult outcomes with clarity and empathy.

Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.

About us

At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose.

Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in a sea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find a helping hand when things go wrong. We’re there for musicians so music can be there for us.

Southall Community Alliance is a charity working in Southall that is looking to recruit 
an experienced, part-time Human Rights Outreach Officer to oversee an exciting 
new 2.5 year project we are delivering to build understanding of human rights issues 
and law. 
The person we are looking for will be well organised, motivated and aware of the 
nuanced issues affecting diverse and disadvantaged communities. Their duties 
include arranging training, workshops and outreach visits to create awareness of 
human rights legislation and the practical impacts in areas with large, transient 
communities. 
The Outreach Worker will act as primary contact for the project and policy work and 
ensure good working relationships with a range of key contacts including policy and 
programmes partners. 
This post is funded by The Baring Foundation.

37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

Guildford Foyer provides 24/7 supported accommodation for up to 34 young people aged 16–25, many with complex needs, including unaccompanied asylum‑seeking young people. We use a trauma‑informed, psychologically informed approach to help residents build life skills, set goals, and move towards independent living. Our Support Workers, Night Workers and Bank Workers offer guidance around housing, budgeting, living skills, education, employment and community engagement.

We are recruiting a Supported Housing Support Worker to join our team. Key responsibilities include:

Housing

• Support young people to understand and maintain occupancy agreements and house rules.
• Encourage timely rent payments and promote a positive payment culture.
• Stay informed on housing law and welfare benefits affecting young people.
• Address issues such as rent arrears or property damage using restorative approaches.

Coaching and engagement

• Coach young people to identify aspirations and build independence skills.
• Promote personal responsibility, engagement with support services, and community connections.
• Ensure strong safeguarding practice and maintain professional boundaries.
• Keep accurate records on In‑Form, tracking needs, risks and outcomes.

General

• Work as part of a rota, including lone working, providing calm and objective support.
• Contribute to a positive team culture and manage challenging situations effectively.
• Take part in ongoing training and reflective practice.

At times, this role will involve lone working, but you’ll be fully supported with a thorough induction, training, and the opportunity to get to know the team and service before starting on the rota. Full role details are available in the job profile.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role, ideal for someone passionate about supporting and empowering young people to grow and thrive.

Experience and knowledge

• Experience in housing, support work, or working with young people at risk.
• Ability to manage a caseload of young people with complex needs and support them toward independence.
• Knowledge of statutory/voluntary services for young people.
• Strong safeguarding awareness and ability to maintain professional boundaries.
• Confident and accurate in completing logs, incident reports, and H&S checks.

Skills and abilities

• Clear written and verbal communication, with strong record‑keeping skills.
• Ability to build effective relationships and advocate/signpost where needed.
• Able to work independently and as part of a team.
• Good IT and keyboard skills.
• Able to de‑escalate challenging situations and manage behaviour appropriately.

CLOSING DATE: Sunday 8 March 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

About the role

The Support Advisor will be at the forefront of our future-focused, one-route-in enquiry model.

As the first point of contact for members and customers, you’ll confidently diagnose needs, triage enquiries to the right services or specialist partners, and deliver a seamless, technology-enabled experience at scale.

Commercially aware and insight-driven, you’ll play a key role in driving organisational growth by identifying opportunities across consultancy, training, events and more—moving beyond reactive support to proactive, high-impact engagement.

Key responsibilities

• Manage high-volume phone and digital enquiries with professionalism and agility, delivering a consistent, high-quality customer experience across all touchpoints.
• Diagnose needs and triage customers to appropriate NCVO services or partners, identifying cross-selling opportunities and contributing to income targets.
• Maintain accurate, high-integrity CRM data to support insight and service innovation.
• Embed and utilise emerging AI tools to resolve routine queries efficiently.

This is an exciting opportunity for an ambitious, customer-focused professional who thrives in a fast-paced environment and wants to help shape the future of member engagement.

Your background

• Experience in a high-volume customer service, membership or contact centre environment.
• Strong communication skills, with confidence handling phone and digital enquiries professionally and efficiently.
• Proven ability to diagnose customer needs and triage or signpost to appropriate services.
• Commercial awareness, with experience identifying cross-selling or income-generating opportunities.
• Experience using digital and CRM systems, with a strong commitment to data accuracy and integrity.
• The ability to work at pace, manage competing priorities and maintain a consistently high-quality customer experience.

This is a great time to join an evolving team at NCVO and gives you the chance to experience member and customer engagement at a leading civil society organisation.

This role offers exposure across the organisation, opportunities to drive meaningful impact and the chance to contribute directly to our growth and influence.

About the team

Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.

We may close applications early if we receive a high volume of interest, so apply as soon as you can.

Why join us

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
• five days’ volunteering leave (pro rata for part-time staff)
• enhanced pay for maternity/adoption leave
• generous employer pension contribution of up to 8.5% of salary.

Find out more about the benefits of working at NCVO.

We are seeking an enthusiastic and service-minded IT Support Analyst to provide first- and second-line support across Samaritan’s Purse International (SPI) and the Billy Graham Evangelistic Association (BGEA). This is an excellent opportunity for a recent graduate or early-career professional looking to develop a strong foundation in IT within a Christian ministry context.

In this role, you will help ensure our staff are equipped with reliable, secure technology. As IT Support Analyst, you will support the setup, maintenance and day-to-day management of end-user technology across the organisation. You’ll work closely with colleagues across all departments and liaise with external technology partners to keep our systems running smoothly.

This is an entry-level role suited to someone with strong technical curiosity, a willingness to learn, and a desire to grow in IT support and operations.

Key Responsibilities:

· End-User Device Setup & Support

· Systems & Applications Support

· Collaboration & Communications

· Vendor & Service Coordination

· Asset & Access Management

· Learning & Development

Occupational Requirement

In accordance with the Equality Act of 2010 and due to the context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Support Mentor

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Friday (Including one Saturday each month) on a rolling rota including 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays. 

About the Role

We're hiring a Support Mentor to join our women's service based in West London. In this role, you will support residents whom reside within our refuge accommodation which includes women and children surviving domestic abuse many of whom are living with trauma. We are looking for someone who really cares about the rights of women and their children to join our service in West London. 

As a Support Mentor, you will support in providing a much needed safe space and support for women, for them to feel empowered in their healing journey and feel secure in their independence, strengths, and skills. You will work alongside various stakeholders and partners and engage with our residents through various key working activities to identify the needs, goals and skills, then provide pathways, support, and appropriate interventions to support with successful outcomes. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. 

Some Key Responsibilities Include:

• Support women and children who may be facing challenges with surviving domestic abuse many of whom are living with trauma.
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to achieve their desired goals/outcomes in various ways
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Supporting residents to build independence and progress in their healing through engaging activities, from movie nights and arts and crafts to brunch club and fully funded day trips.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Keep support plans updated on our online portals as appropriate
• Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.

About You

We are seeking a compassionate and dedicated Support Mentor to join our team based in West London who understands the needs of our residents including particularly around multiple and complex needs, including safety, emotional support, healing from trauma, independence and access to resources to achieve their goals. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. 

You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. Our Refuge works to support women with complex and enduring needs and women who experience domestic abuse to reclaim their power and find their voice. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves and will work as part of a team to deliver exceptional support to women and children at a particularly challenging time in their lives. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Experience working with, or a good understanding of, domestic abuse and the systemic barriers faced by women.
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

This role requires 2 sleep overs, which are paid in addition to salary

Our Vacancy

As a Support Worker for the Young People’s Services at Peabody, you will play a vital role in helping young people live independently and thrive within their communities. This is a meaningful and rewarding position where you will support individuals who may be socially excluded, disabled, unwell, or homeless. Your work will directly contribute to their wellbeing, independence, and inclusion, ensuring they are empowered to lead fulfilling lives. You will be part of a team that values human rights, dignity, and respect, and you’ll be instrumental in helping young people overcome challenges and achieve their goals.

What you'll do
In this role, you will provide high-quality, person-centred support to young people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You’ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You’ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody’s values and policies.

What you'll need

• Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering
• Strong communication skills and the ability to build positive relationships with young people and external partners
• A compassionate, empathetic approach with a genuine desire to make a difference in people’s lives• Confidence to work independently (including lone working) and collaboratively as part of a tea
• Good IT literacy, including the use of Microsoft Office and data entry systems

Why join us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What You’ll Get

• 25 days’ annual leave 
• Flexible benefits including healthcare, dental, and discounts.
• 4x Life Assurance and up to 10% pension contribution.
• Professional development, including funded apprenticeships.
• Two paid volunteering days each year.
• Family-friendly policies and a supportive team culture.

Please read before applying

This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key.

We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone! 

Important Information This role requires an enhanced DBS check.

If successful, you will be required to complete two sleep-in shifts per week as part of your regular duties. 

The successful candidate will have a full and clean driving licence as well as their own vehicle as the role does involve working across two services, which will require driving.

Please read before applying:
Closing date: 06 March 2026
The Interviews for this role will take place on Monday 16th and Tuesday 17th March 2026 in person in Hertford. 

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.

Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions. 

Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.

Prospectus is pleased to be partnering with a mixed gender homelessness charity based in South West London. It’s mission is to provide secure accommodation to those experiencing homelessness, and to support working towards independence and lasting stability. They do this through the provision of a safe and secure hostel with 14 rooms, and communal areas and kitchen, along with a team of great support workers.

As a Support Worker, you will ensure a safe and welcoming service within this 24 hour hostel where welfare dignity and protection is key. Working with vulnerable adults you will remain alert to risks and respond appropriately to concerns or incidents following safeguarding and risk management procedures. You will also hold a small caseload, supporting clients with their key work support that is person centred and trauma informed, focussed on promoting independence, stability and well being.

Due to the nature of the role, you will have experience in building relationships and supporting vulnerable, disadvantaged, or excluded client groups, as well as dealing with challenging behaviours within a similar setting to the homelessness sector.

The ideal candidate will be able to easily demonstrate similar experience, and also be available to work shift patterns based on site in Richmond. 

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. The successful candidate for this role will also be subject to an Enhanced DBS check.

Please note this is a full -time role Monday-Sunday, 37.5 hours per week, working on a 5-week rota basis (one week early / one week late, working 1 in 5 weekends):
•   AM – 8:00 – 4:00
•   PM – 14:30 – 22:00 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• Practice Support: Clinical supervision and group reflective practice

About the role:

As an IDVA you will:-

• Ensure that male survivors' safety and housing needs are met by supporting survivors to access safe accommodation
• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
• Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• An understanding of commitment to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are recruiting: Housing Officer & Support Worker. 

Location: Telford & Wrekin – onsite only 

Hours: 36, 32 & 18 hr posts available (Please indicate preference when applying) 

Salary: £13.60 p/h (reviewed in April) 

Contract: Permanent 

The role 

Stay is a Telford based charity that supports people experiencing homelessness by providing a range of supported accommodation and tailored support services. Its aim is to help individuals reach their potential and progress toward longer term housing solutions that promote positive wellbeing and healthy lifestyles. 

As a Housing Officer & Support Worker, you will play a vital role in delivering intensive housing management and personalised support to people from diverse backgrounds. Using strength based and Trauma Informed Practice, you will ensure each person receives the guidance they need. You will offer a warm welcome to new tenants as they begin their journey with Stay, ensuring they feel informed, safe, and comfortable in their new environment. Through choice led planning, you will support tenants to work toward their housing aspirations and achieve their personal goals. 

What you need 

A full, valid UK driving licence 

A vehicle insured for business use 

An enhanced DBS check (cost covered by Stay) 

What we offer you 

We offer a friendly, supportive, and flexible working environment where your contribution is valued. You’ll benefit from: 

✅ 25 days annual leave plus 8 bank holidays (enhancements for length of service) 

✅ Birthday off following completion successful probationary period 

✅ Regular supervision and guidance 

✅ Access to our Employee Assistance Programme providing GP access and wellbeing support 

✅ Pension scheme 

✅ Eligible for a Blue Light Card discount scheme 

✅ Fully funded training and continuous development 

Hours: 35 hours per week 
Contract: Fixed term to March 2027 
Location: Hybrid, with regular travel across Hastings & St Leonards 
Reports to: Citadel Coordinator – Hastings 

About Housing Justice 

Housing Justice brings communities together to tackle homelessness by building personal connections, fostering belonging, and working for justice in the housing system. We train and support volunteers to provide personalised assistance that helps people access accommodation, navigate services, and rebuild stability. 

We welcome applications from all sections of the community and recognise the value of lived experience of homelessness. 

About Citadel and your role 

Citadel is a volunteer-powered homelessness prevention project supporting people experiencing, or at risk of, homelessness to settle into a home, sustain their tenancy, and feel part of a supportive community. 

Since 2020, Citadel has expanded across Wales and England. 

This is an exciting opportunity for a proactive, compassionate and solutions-focused individual who believes in the power of community to end homelessness, to be part of our growing community project in Hastings. 

As our support worker, you will work alongside the Citadel Coordinator and our volunteers, to provide short-term, intensive support to individuals with complex needs, helping them overcome barriers to resettlement and tenancy sustainment.

You will use a trauma-informed, person-centred approach to help individuals build confidence, independence and lasting stability. 

The role will require skills in support and advocacy, partnership working, and community building. For more information, please see the attached job description.

Job Role: Housing Night Concierge (Single Supported Housing)

Salary: £19,727.78 per year (full time equivalent £24,988), hourly rate £14.41 per hour

Hours: 7.5 hours a day, on a 4 on 4 off rota

Contract type: Permanent

Location: Bath

Additional information:

• This role includes evening and night shifts as part of a 4‑on, 4‑off rota. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate.

Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

We’re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Julian House). You’ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight.

This role is perfect for someone who’s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful.

What you’ll be doing:

• Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends.
• Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment.
• Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures.
• Keep a clear and accurate log of events and activities during each shift.
• Support smooth transitions between shifts by providing details verbal and written handovers.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Experience in a similar overnight role is preferred but not required as full training and induction will be provided.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Westway Trust is looking for an inspiring and motivated Health & Social Care Tutor to deliver high-quality teaching to adult learners in North Kensington. You will design and deliver the Level 1 Award in Health and Social Care, supporting learners through engaging sessions, effective assessment, and tailored guidance.

The role involves preparing lessons and resources, carrying out initial assessments, tracking learner progress and attendance, and supporting learners to achieve positive outcomes. You will also contribute to the development of the adult learning programme and achieve key performance targets set by the GLA and RBKC.

This is a great opportunity for a committed tutor with experience in adult learning and a passion for supporting diverse communities.

Key responsibilities of the role include but are not limited to:

Teaching

• Deliver high quality sessions including theory and practical demonstrations.
• Lessons are well prepared, suitable resources are developed and marking and assessment is carried out to a high standard in a timely manner (including Scheme of Work and Lesson Plans)
• Appropriate diagnostics carried out to ensure learners are on the correct programme.
• Progress is monitored and tracked through one to ones and tutorials.
• Individual Learning Plans produced for all learners and termly Progress Reviews carried out and kept up to date.
• Learner attendance and punctuality is monitored and where this falls below expectations, suitable interventions are carried out.

Administration

• Maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines.
• Preparing groups of learners for accredited assessment (exam or portfolio) & non accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff.
• Providing feedback on appropriate documentation for example observation, IQA reports etc.
• Running end of course evaluations and writing tutor end of course reviews.

General 

• To comply with any Health & Safety regulations and, in particular, be familiar with the procedure to be adopted in case of fire and or other Health and Safety concerns e.g. Risk Assessments.
• To attend and participate in meetings, including management meetings, end of term tutor meetings and Westway Trust staff meetings.
• Attending training with Westway Trust and the Royal Borough of Kensington and Chelsea and keeping up to date with developments in adult learning.

Qualifications:

• A relevant qualification at Level 3 or higher in Health and Social Care or, equivalent relevant and recent experience.
• Either a full teaching qualification for working in adult learning (DTLLS, PGCE or DET) or, a willingness to work towards a teaching qualification
• Previous experience in assessing and tutoring adult health & social care learners.
• Proven experience in adult education.
• A minimum GCSE English Grade C or equivalent.

Knowledge and Experience:

• Experience of teaching and assessing Health and Social Care qualifications in post 16/further education or adult education.
• Experience of teaching adult learners of mixed abilities and an understanding of appropriate teaching strategies in a similar role.
• Occupational competence/experience in health and social care setting.
• Experience of assessing and recording progress, both in accredited and non-accredited learning and supporting learners.
• Knowledge and experience of working with a variety of exam boards.
• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system.
• Experience of working/teaching refugees and or asylum seekers.

Personal Skills:

• The ability to plan programmes of work and develop creative, relevant activities that will facilitate learning.
• The ability to motivate and encourage learners with a variety of learning experiences and from diverse backgrounds.
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team.
• A flexible approach and a willingness to teach in a variety of community venues and to teach cover classes as required.

Benefits of working with us:

• Great location in the heart of North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 8 March 2026 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early.  An early application is strongly recommended. Please apply directly from our website.