Support Work Jobs

Outward is a London based charity and is seeking a Deputy Manager to support the management of a respite service in Tower Hamlets.

Are you experienced and knowledgeable about working with adults with a learning disability/autism and complex needs or Positive behaviour support needs? Are you enthusiastic, motivated and committed?

This is an exciting opportunity to utilise your skills to support the Team manager and the Deputy Manager in coaching and mentoring the staff team, and to embed high standards in the running of the service.

You will be working closely with family carers, professionals and borough wide services to ensure guests have an enjoyable stay and that each person’s needs are met.

The respite service supports about 80 adults with learning disabilities and autism to have overnight stays at Hotel in the Park each year. This newly renovated 7 bed service provides support to people from the borough who have a vast range of support needs. Positioned next to the open space of Victoria Park and all the opportunities that London has to offer, guests enjoy a range of activities both in house and in the community.

About Outward

Outward (Housing) is a vibrant and inclusive charity providing care, supported housing, respite breaks and community support services to people with learning disabilities, autism or other support needs due to age, circumstance or disability. We have been operating successfully for over 45 years, are part of the Newlon Group and work predominantly across North and East London.

We employ more than 400 people, provide services in 9 London boroughs and work with many community volunteers who support our charitable activities. Our vision is that every person should have the opportunity to be valued, active participants in their communities; living the life they choose and breaking down barriers they face by support which engages, enables and empowers people towards further independence.

About the role

· You will work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person centred approach. You will be striving to promote individual choice, independence and self confidence in people

· You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.

· You will develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support.

· You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the guests supported.

· You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.

· You will support the team to develop support plans and risk assessments that reflect people’s needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want.

· Your time at work will be split between support shifts and administration.  

About You

· Experience of managing a service for people with a learning disability/autism and complex needs or behaviours of concern is essential

· You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers.

· A qualification in Positive Behaviour Support Coaching (BILD accredited), or a willingness to gain the qualifications within the first 12 months of employment is essential.

· You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support.

· You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff.

· Experience of carrying out needs assessments and creating support and risk management plans and be committed to include the person, and their circle of support at all times.

· A commitment to providing high quality, personalised active support

· Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making.

· You will share our values and passion to engage, enable and empower people with autism or

a learning disability to lead the lives they want.

· Knowledge of managing a budget or a willingness to learn the required skills

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records therefore we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Comprehensive Learning & Development Programme

• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

How to Apply

If you think you are who we are looking for, please submit an application form by following the link below:

Closing Date for all Applications is 23:59pm on 11th August 2024

Interview will be held week commencing on 20th August 2024

Outward is committed to equality and diversity and welcomes applications from all sections of the community.

Do you have a deep understanding of voluntary sector groups?  Are you passionate about inclusive communities and effective systems change? 

Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about working towards inclusive communities and greater social justice for all.  This role works with groups from across all Barnet’s diverse communities, and all work needs to be undertaken through an equality and access lens.  Therefore, we’re looking for someone with a demonstrable commitment to the social model of disability and disability equality,  and an ambition to contribute to a fairer society for all.  We also particularly welcome applications from global majority candidates, who are currently underrepresented in our organisation. 

The successful candidate will lead on delivery of our voluntary sector support activity, working as part of our award-winning Barnet Together partnership with Young Barnet Foundation and Groundwork London.  Managing a team of two, you will ensure we continue a strong delivery of our offer and that we increase membership and engagement, and act as Inclusion Barnet’s Operational Lead within the partnership.  You’ll undertake some delivery yourself, supporting groups with funding applications and more complex governance queries.  You’ll also convene Barnet’s Environmental Network, and attend some key local meetings to provide representation of the sector’s views. 

To succeed, you will either have previous experience of supporting community groups in a sector support role, or solid experience of third sector management, governance and fundraising.  You’ll be keen to coach and develop more junior members of your team in these skills, excited by the challenge of delivering this unique service and keen to build on the success of Barnet Together to date. 

You’ll be a collaborative, coaching manager; a great relationship builder with tact and emotional intelligence, and a champion for the contribution of the sector.  In return, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work. 

This is a UK based role, and there will be a need to spend two days on average in Barnet.  We encourage flexible working to suit your work/life balance preferences where possible.  We also operate a Time Off In Lieu (TOIL) system. 

To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification.

Endometriosis UK Support Services are a lifeline for those affected by endometriosis who have nowhere else to turn while they wait for a diagnosis, treatment, and care. We run a successful helpline delivered by volunteers with lived experience of endometriosis, who understand the challenges of living with the disease. Our volunteers provide vital emotional and practical support to those affected by endometriosis.

We have experienced an increasing demand for our services, with a 1230% increase in calls to our Helpline between 2020-2023. The pandemic has left a legacy of delays accessing endometriosis surgery, treatment, and care. Waiting lists across the country are now 60% longer than prepandemic levels. Even with a diagnosis, support can be difficult to access. 72% of those with endometriosis were not given any written information when diagnosed, and 81% report endometriosis has negatively impacted their mental health.

Thanks to the generous support of the community, we are now in the position to expand our support services to include a new specialist support line. The new nurse-led support line recognises the growing need for specialist advice and information offered endometriosis community.

We are looking for an endometriosis clinical nurse specialist to lead on this service, delivering phone and email support for those affected by endometriosis. Working closely with the Head of Support and Information and Specialist Advisor, the Support Line Manager will contribute to the set-up, launch and delivery of this service. This will include recruiting two helpline advisors and designing methods of monitoring and evaluation.

We would accept a job share ensuring the partnership covered 5 days a week, 8.5 hours a day.

Location: Remote or Office-based (London Bridge) or Hybrid (2 days working from home).

Closing date for applications: 1pm Friday 9th August

Interview dates: Will take place around Tuesday 27th August (Exact dates to be confirmed).

Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights​ and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning. 

We are looking for resilient, playful and passionate people to join us our Ofsted “Outstanding” TreeHouse School as a Specialist Teaching Assistant.

In this role, you will be working on a 1:1 basis with our Autistic pupils. You will provide support to pupils so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.

Position: Specialist Teaching Assistant

School: TreeHouse School, Muswell Hill, N10 3JA

Contract Type: Full time, Permanent (Hours: 8.45am – 4.35pm)

Salary: £25,661 to £27,322 (based on experience)

About the School:

TreeHouse School is a happy and vibrant community where autistic children and young people learn and flourish. Currently, we have 100 pupils on roll aged 4- 19 years old. We provide children with the specialist, intensive and integrated support to enable them to learn, thrive and achieve. All pupils have a Primary diagnosis of autism with some that also have additional complex needs. TreeHouse School was inspected by Ofsted in 2023 and found to be "Outstanding" in all areas. We adopt a person-centred approach which ensures that the voice of the young person is at the centre of all we do.

As part of the Ambitious About Autism team, you will enjoy the following benefits:

• Term time only role (yet paid across 52 weeks)
• A competitive salary of up to £27,322 and an increase every September
• Free healthy breakfast available everyday
• We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
• State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
• Working with experts in the Autism industry with 1:1 meetings and training provided
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses

This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description or website.

Start date: September 2024

(Please note, this role may close earlier than the end date dependent on the volume of applicants)

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

This IT Support and Logistics Associate role combines elements of an IT Support Specialist and a Logistics Coordinator, focusing on deploying and maintaining Wi-Fi networks for humanitarian projects globally while managing equipment shipments and partner support.

We’re looking for a passionate IT Support and Logistics Associate to help us build a future where  internet access is available to the individuals and communities around the world that need it the most.

Jangala’s projects have currently delivered quality Wi-Fi to 40,703 people and impacted a population of 98,396 worldwide. 

Key info

Location: We are only be able to accept candidates that have the right to work in the UK, and are within a reasonable commuting distance to Walthamstow, London

Hours: 35 hours per week. Our usual working time is 09:30 - 17:30 Mondays-Fridays.

Salary: £29,000-£34,000 (based on experience), including bonus of up to 7.5% 

The essentials

• Excellent and professional verbal and written communication skills

• Strong organisational skills

• Experience in providing first-line or second-line IT support 

• An interest in technology and network engineering 

• A desire to grow and excel in a unique role covering a wide range of skills

Flexibility 

Our office is located in Walthamstow. Due to the role’s responsibilities, this role will need to be on-site 4 days a week. A fifth day can be worked either remotely or on-site. 

What’s this role’s purpose?

This role is crucial in implementing our Wi-Fi technology for a diverse set of partners in remote areas, providing technical and logistics support to ensure smooth operations. The position directly contributes to Jangala's mission of expanding internet access in underserved communities worldwide.

Interview process

3 stages, including 2 interviews and a task round. Interviews will last approximately 45 minutes and the task round is between 1-2 hours. 

Reporting to…

This role will report to the Project Delivery Lead

Benefits

• Flexible working

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• Designated L&D budget

• Volunteering experience, seeing Jangala in action!

• Team days out

About the role

The IT Support and Logistics Associate facilitates the deployment of Jangala's Big Box and Get Box systems globally, supports equipment logistics, and provides crucial support to our projects team. This role is crucial in helping partners get - and stay -  connected in remote contexts worldwide

Key Responsibilities

• Technical Support (60%)

  • Provide first and second-line technical and troubleshooting support for our partners in challenging environments. 

  • Reviewing and analysing complex technical information to define and solve technical problems and support project partners around the world to build Wi-Fi networks. 

  • Contribute to the product design and development process using experiences from troubleshooting and deployment.

  • Capacity Building: train partners, develop documentation, and improve service offerings. 

• Logistics Support (30%)

  • Prepare and dispatch packages from London workshop

  • Liaise with customs organisations globally, ensuring compliance with import regulations.

  • Handle equipment stock management and manage shipping processes 

• Other (10%)

  • Conduct site surveys and determine equipment needs.

  • Participate in project team activities where required and as part of ongoing development (e.g., monitoring and evaluation activities, project site visits for installations)

The impact you can make

Empowering Emergency Responders - Jangala has helped provide 80 people for intense coordination activities for relief efforts in Türkiye & Syria - and we're looking to expand how we help serve humanitarian efforts.

Transforming Education in Underserved Areas - Jangala enabled internet access for 3,000+ students and faculty at Kpando High School, Ghana, transforming learning capabilities with a network covering the entire campus.

Advancing Digital Literacy in Remote Areas - Jangala helps support 3,000+ children annually through a mobile digital literacy van equipped with reliable internet via our Big Box, reaching remote schools across diverse locations.

Improve Jangala products by providing rich feedback from users to improve hardware, software and user experience. 

Candidate requirements

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religions, and beliefs. We particularly encourage applications from groups traditionally underrepresented in the technology and humanitarian sectors.

Essential 

• Excellent and professional verbal and written communication skills

• Strong organisational skills

• Experience in providing first-line or second-line IT support or as a network engineer

• An interest in technology. 

• A desire to learn in order to grow and excel in a unique role covering a wide range of skills

About you

• Enthusiastic and diligent

• Versatile and thorough

• High attention to detail

• Self-motivated and able to prioritise workload

• Strong problem-solving skills

• Passion for social impact

• Independent yet collaborative

• A passion for technology

• Excited about working across critical processes

About Jangala 

Access to the internet is a lifeline. But it is a lifeline that remains inaccessible to almost half of the world’s population. 

Jangala is on a mission to connect every school, clinic and community resilience project worldwide, so societies everywhere can meet the challenges of today and the uncertainties of tomorrow. 

We are a charity dedicated to making technology that helps people build better futures. Our flagship Big Box has helped connect 75,000 people in under-resourced areas around the world. 

During the Covid-19 pandemic, we created Get Box to help people get online during lockdowns, connecting people through schools, an NHS trust, refugee charities and sheltered accommodations. 

Our goal is to have connected 4 million people by 2028, including tens of thousands in the UK. 

To apply, please send: 

• A CV 

• A motivation letter of no more than one page explaining why you want to work for Jangala and why you’re a good fit 

Are you interested in working in a role which makes a lasting difference to the lives of vulnerable adults in Bristol?

We have some exciting opportunities to join the teams across Bristol as Assistant Support Workers (known internally as Duty Worker) where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients. We currently have vacancies available as part of our Complex Needs service in Longhills and Speedwell, and at our Bristol Women’s Pathway (*women only).

Where you will work:

We are committed to working with a Recovery Based Approach. Our teams offer a safe and supportive environment to meet people’s individual needs and recover from the effects of homelessness.

Our mixed complex needs service provides level 1 hostel accommodation and housing-related support for vulnerable adults with complex needs. It is open to individuals and couples (and pets!) with diverse backgrounds, including ex-offenders, and people with mental health or substance misuse problems.

Our Women’s only service provide specialist safe space accommodation to women with complex needs, and who experienced abuse, exploitation or Violence Against Women and Girls (VAWG). 

About the role:

In the role of Duty Worker, you will be the first point of contact at reception for St Mungo’s clients and visitors and have the opportunity to create a welcoming and supportive environment within the project. Other responsibilities will include:

• Jointly running the project day to day with other members of the team.
• Working on reception to answer phones, oversee entry to the building, and provide basic advice and support to clients.
• Keeping communal areas and office space clean and tidy.
• Coordinating important Health and Safety checks and other administrative duties.
• Work alongside the team to provide a person-centred support to residents and clients.
• In this role your typical working hours will be Monday – Friday 9am – 5pm.

About you

This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. If you can demonstrate the below, we encourage you to apply!

• Good communication skills, and some experience of dealing directly with the public and/or clients or customers in a busy service environment.
• Personal experience of homelessness and/or an understanding of; and empathy for the issues faced by people experiencing homelessness.
• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
• Good organisational skills, with basic IT and admin skills.  

*For posts in our Women’s service for genuine occupational requirement reasons we are looking to appoint a female only for these posts (exemption under the Equality Act 2010 Part 1 Schedule 9).

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 12 August 2024

Interview and assessments on: 21-22 August 2024

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Full time, permanent appointment

Based in Vauxhall, London with hybrid flexible working arrangements

Salary range for Social Worker: £32,743 to £40,019 per annum. Senior Social Worker: £37,780 to £46,175 per annum

Plus £3,299 per annum location allowance

Are you a skilled and dedicated social worker eager to apply your expertise and experience to a new role? Could you become a vital part of the supportive and collaborative team at one of the UK’s most successful adoption charities, rated outstanding by Ofsted since 2014?

At Parents And Children Together (PACT) we are genuinely passionate about helping families thrive. We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality.

We have been at the forefront of adoption services for more than 60 years, working with local authorities across the country. We offer a flexible and innovative work environment, and we are proud of our three successive outstanding ratings with Ofsted.

We support children and families from diverse backgrounds. With access to our specialist therapeutic support services, we are proud to provide excellent lifetime support for our families’ adoption journeys.

Our adoption teams focus on assessing prospective adopters who can consider early permanence and/or adopting a wide range of children of all ages, sibling groups of two or more children, children from diverse ethnicities and children who may have physical or learning disabilities. 

With your social work experience with children and families, you will manage all aspects of work with our valued applicants from the early stages of recruitment, information sharing meetings, assessment, preparation and training, through to successful placement and post placement support up to the making of the adoption order.

Ideally, you will have previous experience of completing Prospective Adopter’s Reports, or similar reports such as Form Fs, and/or experience in family finding activity for children requiring permanence.

or further information and details on how to apply, please visit our website, where you will also find contact details for an informal discussion about the role or for a visit to meet a member of the management team. 

Closing date:  9am, Monday 29th July 2024

Interview date: Wednesday 7th August 2024

We look forward to hearing from you!

PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds.  We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities.  We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries.  These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period.  All opportunities are based in the UK.

Connexional Complaints Support Manager

To manage the effective resolution of complaints under Part 11 of the Constitutional Practice and Discipline of the Methodist Church (CPD) and to lead a learning and reconciliation culture where the careful resolution of complaints helps to improve and deliver the mission of the Methodist Church.

Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

We also welcome applications from people living with disabilities.

Closing date: Tuesday 13 August 2024
Interviews: Friday 23 August 2024 in Westminster in person

We're looking for a kind, compassionate and resilient Step Down Worker to join our homelessness & complex needs service in Kent.

£25,755.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The role of a Step Down Worker is to provide ongoing support to IDVA clients where the risk has been reduced to a safer level or where a client is referred into the service as medium/standard risk.. The post holder will provide ongoing support which is bespoke according to need and will work in a trauma informed way providing holistic support to aid client's recovery from abuse. This post will be part of the male IDVA team and will work collaboratively with the IDVAs to manage case loads.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Manage a caseload of clients who have been stepped down from high risk IDVA support
Provide ongoing support with a range of client needs including but not limited to attendance at court hearings, mental health, substance issues, and housing support.
Knowledge of the criminal justice system. Understanding of Marac protocols.
Support clients to obtain orders where needed and any other civil remedies available to them.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Attending all court and Case Management hearings with clients
Carry out administration tasks in line with the role as directed.
Supporting clients to set personalised goals in the form of a Safety and Support Plan.
Assisting in the recording and reporting of customer incidents.
Managing any ongoing risks and creating safety plans when required.
Raising concerns of any increase in risk levels to senior IDVAs.
Attend case management session with IDVA Team Leader
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the
health and safety of yourself and colleagues.
Encouraging clients to attend relevant programmes when appropriate.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to
Adhering to all other Look Ahead's policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the IDVA Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:

Essential:

Good knowledge of the issues domestic abuse victims and survivors face.
Desirable:

Previous work with male victims of domestic abuse
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Background

Josephine's Star is a small, quickly growing charity, set up to support children who have experienced the death of someone significant in their lives.  The Bereavement Support Team Lead role is central to the successful running of the charity, coordinating our support programme with grief support workers, volunteers, schools and parents.  The role requires an understanding and recognition of the sensitive, potentially challenging nature of the conversations with those affected by bereavement. Full training and support will be available.

Josephine's Star is committed to safeguarding and promoting the welfare of children, safeguarding checks will be undertaken of the successful candidate.

Responsibilities:

● First contact point for new referrals

● Coordinate triage of clients and create relevant support packages

● Managing volunteers and client caseloads

● Allocating children/young people to volunteers.

● Liaise effectively with schools and develop positive relationships

● Review session feedback, liaise with volunteers and handle any safeguarding issues arising.

● Create and maintain client records

● Ensure compliance with relevant data protection regulations and internal policies

● Signposting & referring families to outside agencies when appropriate

● Undertake safeguarding training with potential to act as Dedicated Safeguarding Lead

● Share examples of best practice/good examples from volunteers with volunteers.

● Participate in setting and achieving wider objectives of the charity

● Develop support delivery methods.

● Review policies/protocols as required.

● Managing a small team, working collaboratively with them and the board of Trustees.

● To undertake any other duties deemed commensurate with this post as directed by the board of Trustees.

Job Details

Job title Bereavement Support Team Lead

Hours: 3 days per week (or equivalent)

Duration: One year in the first instance

Location: Home based with occasional travel

Salary: £30k to £35k FTE, depending on experience

Line manager: Chair of trustees

Person Specification

● Experience of delivering services in a child centred environment

● Have an understanding of bereavement and the issues that affect children and young people following the death of someone significant. 

● Experience of liaising or working within a school or children's education centres

● To practice in accordance with relevant legislation involving Safeguarding Children and Young People,

● Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with service users and colleagues at all levels.

● Experience of having in-depth conversation with families, where sensitive and occasionally complex and potentially distressing information is exchanged

● Ability to manage staff and volunteers

● Management skills in people and paperwork

● Excellent IT skills, be familiar with Lamplight (or similar),Teams and MS Office tools

● Comfortable feeding back and working with a trustee board

● Be prepared to undergo an enhanced DBS check

● Be prepared to undertake any necessary safeguarding training.

Other

Full Driving licence and access to a vehicle

We're looking for a kind, compassionate and resilient Support Worker to join our Tower Hamlets Domestic Abuse Service.

£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

We are recruiting a Part Time Support Worker for our Look Ahead refuge to support and empower women to move on successfully with their lives.

The service supports 15 women with/out children in self contained units. The aim of the service is to support women to rebuild their lives following a period of abuse, preparing them to move on within a 6-month period to an accommodation type of their choice either in or out of borough.

We are looking to recruit a part time, enthusiastic and energetic customer focused support worker to join our service and dynamic team. Support workers deliver support along side the in house Independent Domestic Violence Advisor (IDVA) to address the safety of victims, survivors at high risk of harm and to equip women with the tools to move on within the allocated period.

The role requires some flexibility as the post holder will work shifts on 20 hours shared rota which includes weekend's shifts and out of hours on call rota.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the service Manager

To empower and support women and children in the refuge to keep safe and move on successfully with their lives

Complete DASH Risk Assessments, conduct comprehensive and regular customer risk assessments to ensure their safety and wellbeing

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Provide practical assistance to support customers to work towards the goals in their support plan (e.g. supporting benefits applications, attending medical appointments and appointments with external agencies

Develop and maintain links with all key agencies and service providers in the local community

Liaise with external agencies such as the Police, MARAC, Social Services and GPs

Help customers to integrate into their local area and access local educational, social, wellbeing and community activities, resources and opportunities

Monitor rent account, encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork

Knowledge of the criminal justice system. Understanding of MARAC protocols

For a full job description, please visit our website

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Exudes a warm friendly presence and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is respectful, articulate and sensitive in style of communication

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviour

What you'll bring:

NVQ Level 2 or equivalent or experience within charity/social care sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are recruiting for a Children's Support Worker to join our team in Warwickshire; the scope on this job involves….

Job Title: Children's Support Worker

Location: Warwickshire
Salary: £25,104 per annum
Contract type: Permanent, Full-time

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

A driving license and access to a car is essential to the role. 

Closing date: 9am on 18 August 2024

Interview date: 28 August 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We're looking for a kind, compassionate and resilient Support Worker join our Mental Health service in Hackney.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

Relevant experience working in Mental Health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Supporter Relations Team plays a pivotal role in building relationships with our supporters and assisting our fundraising team to raise vital funds that will support our mission to beat blood cancer within a generation. The main purpose of this role is to deliver excellent customer service to our supporters from the beginning of their journey with Blood Cancer UK. Our processes need to be as efficient and effective as possible to get the best from our supporters. 

This is an excellent opportunity for someone with great communication, organisation and interpersonal skills. The post holder will take responsibility to help build lasting relationships with our supporters through written and verbal communication and ensure efficient administration of donations and maintaining accurate data on our CRM system.