Support worker jobs in acton, greater london
North London Foundation Health Trust and The Bridge Renewal Trust are working in partnership to encourage service users at risk of admission, or needing support following admission, to come and join a variety of groups and activities.
Tottenham Talking offers a comprehensive group programme five days a week, open to local residents who are living with or recovering from mental health challenges. Alongside facilitating a wide range of weekly groups, the project team actively participates in and organises community engagement events. These events give the public a chance to explore mental health topics, try out taster sessions, and access information about relevant support services. By involving participants in diverse activities, the project works to break down stigma surrounding mental health and encourages open conversations with both peers and professionals.
Do you have your own personal lived experience of recovery from mental health challenges? We are seeking enthusiastic and motivated individuals who are willing to positively share their personal experiences and skills with others in order to support clients in their journey of recovery.
We are looking to recruit two Peer Support Workers who will play a key role in engaging and supporting service users to build confidence and develop skills through participation in our weekly programme of activities. The role involves planning and delivering in-person, practical group sessions in one or more of the following areas: Creative Space, Women’s Group, Men’s Group, Mindful Writing, Movement for the Soul, Art & Conversation, Books & Podcasts, Men’s Walking Group, Open Art, and more.
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please send your CV and a supporting statement to: admin(AT)bridgerenewaltrust(DOT)org(DOT)uk
Company registration No: 06949568, Registered Charity No: 1131941
To apply, please send your CV and a supporting statement to: admin(AT)bridgerenewaltrust(DOT)org(DOT)uk
You can also visit our website for a full job description - link can't be posted here but can be visited at: bridgerenewaltrust(DOT)org(DOT)uk
Support Worker at Plus Services
Are you a positive, engaging and caring person that wants to make a real difference to the world?
Do you think the greatest gift you can give is to make other people’s lives better?
Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?
If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
Who are Plus Services?
Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years. We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.
Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with. Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group. So, there is no need to worry about being out of your depth.
We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you. I cannot promise you it will be easy, but I can promise you it will be worth it. And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.
Who are you?
You are a caring, compassionate and capable individual? You could be either already working within Social Care or are thinking about joining the sector. We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities
What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.
You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks. You will need to be happy supporting people to learn new skills and become independent. And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.
To be considered for the role you will need to be able to:
• Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
• Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
• Have a supportive attitude and want to help individuals to maximise their lives.
• You must be able to support people with Learning Disabilities who have different ways of expressing themselves
• Understanding of supporting people with autism would be an advantage but not essential
• Be eligible to work in the UK
In return we offer opportunities for professional development and real job satisfaction. We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.
Available positions:
Full time Support Worker (38 Hrs per week)
Locations: Sydenham, Lewisham
Pay: £27,367
Holidays: 28 days per Annum
Part time Support Worker
Locations: Sydenham, Lewisham
Pay: £27,367 pro-rata
Holidays: 28 days per Annum (Pro Rata)
Bank Support Worker (zero hours contact)
Location: Lewisham
Salary: £13.85 per hour.
Holidays: Based on hours accrued
Our benefits package includes:
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
• Sleep in allowance
Charity ref number: 1031595
Support Worker at Plus Services
Are you a positive, engaging and caring person that wants to make a real difference to the world?
Do you think the greatest gift you can give is to make other people’s lives better?
Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?
If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
Who are Plus Services?
Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years. We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.
Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with. Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group. So, there is no need to worry about being out of your depth.
We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you. I cannot promise you it will be easy, but I can promise you it will be worth it. And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.
Who are you?
You are a caring, compassionate and capable individual? You could be either already working within Social Care or are thinking about joining the sector. We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities
What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.
You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks. You will need to be happy supporting people to learn new skills and become independent. And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.
To be considered for the role you will need to be able to:
• Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
• Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
• Have a supportive attitude and want to help individuals to maximise their lives.
• You must be able to support people with Learning Disabilities who have different ways of expressing themselves
• Be eligible to work in the UK
In return we offer opportunities for professional development and real job satisfaction. We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.
Available positions:
Full time Support Worker (38 Hrs per week)
Locations: Sydenham, Lewisham
Pay: £27,367
Holidays: 28 days per Annum
Part time Support Worker
Locations: Sydenham, Lewisham
Pay: £27,367 pro-rata
Holidays: 28 days per Annum (Pro Rata)
Bank Support Worker (zero hours contact)
Location: Lewisham
Salary: £13.85 per hour.
Holidays: Based on hours accrued
Our benefits package includes:
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
• Sleep in allowance
Charity ref number: 1031595
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in the mental health field.
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You'll play a vital role in developing work experience opportunities for adults with learning disabilities as well as supporting our team members into permanent employment. This is a new role which will require you to show heaps of flexibility and learn-as-we-go in order to shape and develop our impact into the future.
If you have pints of personality and want to work for a fantastic cause, we want to hear from you. You’ll be experienced in coaching or mentoring, be well organised and understand the barriers faced by people with a learning disability when moving into employment.
You'll support and develop our team. This means:
- managing a caseload of between 6 and 10 people who are neurodivergent and/or have a learning disability, and who are looking to move into supportive employment locally
- preparing our team members for long-term employment by supporting them to understand their skills, aspirations and goals by offering employment profiling, job matching, action planning and skill development opportunities
- working to a minimum target of 2 adults moving into long term employment by the end of your contract
- undertaking monthly work coaching sessions for team members to develop and upskill them in brewing and bar management skills
- supporting team members to reduce work-related barriers such as travel-to-work, better-off calculations, disclosure of health & wellbeing needs and budgeting
- providing in-work support to assist team members in maintaining and retaining employment, including frequent in-person meetings during the first few months of a successful employment match
You'll be responsible for our employer engagement. This means:
- undertaking tailored job searches and proactive engagement with employers to source supportive, paid job opportunities which meet our team members preferences and match their developing skillset
- identifying potential opportunities for employment within their businesses and sales opportunities amongst employment partners
- providing education and support to employers, which may include negotiating adjustments and on-going employer support to ensure job retention
- building Ignition’s profile as a skills-based, local employment specialist
You will develop our wider employability programme. This means:
- organising and facilitating regular employment taster days for people with learning disabilities looking to move into work in order to raise aspirations and developing an understanding of the workplace
- planning & running CV development workshops to help adults with learning disabilities prepare for the world of work
- developing our evidence-based employability model, drawing on good practice from other sectors, in order to constantly improve and refine the model
As part of your 20 hours per week, you will also be required to undertake one evening or weekend shift per week of up to 6 hours, as a Taproom Supervisor.
What we need from you (the essentials):
- experience of working or volunteering with neurodivergent adults or people with learning disabilities
- experience of leading, teaching, coaching, mentoring or otherwise supporting groups of people
- an understanding of the barriers to employment experienced by adults with learning disabilities
- proven experience of meeting and exceeding outcomes and targets
- well organised with experience of managing a varied workload
- outstanding interpersonal and communication skills with an ability to build rapport with people
- good administrative skills with an ability to use IT and tools such as Microsoft Word, Excel and PowerPoint
- a flexible and hands on approach with an an ability to think and problem-solve independently
- being comfortable trialling new approaches and learning in response
What we’d ideally like from you (the desirables):
- experience of supporting people to obtain employment
- knowledge of the benefits system and how to navigate this when moving into employment
- experience working in a bar or other customer service setting
Ignition employs and trains adults with learning disabilities in order to support people into employment who would otherwise find it difficult.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supportworker
Location: Heather Lodge - London Borough of Tower Hamlets
Salary: £28,808.00
Hours: Hours: 40 hours per week including weekends
Contract: Permanent
PRHA is a great place to work – Our award winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness.
As an IIP Gold standard employer we value our staff and commit to develop their skills and support them in their important work.
Bring your enthusiasm and your desire to make a difference to the lives of homeless people.
Do you have the commitment and values to make a real difference to the lives of people Mental Health? Are you passionate about empowering people to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?
PRHA provides high quality, person-centred support to people with mental health and other support needs. The support we offer is tailored to the individual client’s needs and wants, whilst encouraging independence and community engagement.
We are looking for
· A calm, resourceful and energetic individual who is highly motivated, hardworking and keen to support people with mental health in a proactive and holistic manner.
· Skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for all our service users.
· Ability to support people to maintain a healthy state of wellbeing, mentally, physically and emotionally.
· Willing to embrace all aspects of the role including, but not limited to, providing support with domestic tasks, and supporting individuals to access work, education and social opportunities.
· You will be required to work in a flexible manner, on a roster basis, which will include evenings, weekends and sleep-in shifts. Previous experience, whilst desirable, is not necessary
What we offer
We offer our staff a generous benefits package, which includes:
· Pension Scheme – We offer a group stakeholder pension scheme with 2% employer's contribution, employee contribution is 5%
· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
· Season Ticket Loans – We offer interest-free season ticket loans after successful probation
· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who you are
- You are someone who shares and can mobilise the charity's values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition, and Sustainability. If you have knowledge, application, and commitment to these values, we want to hear from you.
- You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges.
- . Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they receive of and to ensure that your approach is both professional and sustainable.
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
.
- To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition, and sustainability in your conduct and approach to your work
- Through partnership, support and develop people's skills, confidence and interests as part of a multi-disciplinary day service offer.
- To support your colleagues, service managers, and other key professionals to put those using our service at the centre of your daily work.
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity's policies and procedures, particularly those related to safeguarding, inclusion, and disability discrimination.
- To support clients with their daily activities and to promote their independence
- To be able to communicate effectively with families, colleagues and clients.
Working Expectations
- The working day is 9 am - 4 pm Monday to Friday -
- Attendance at training.
- Use of information technology to support your work.
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
- A baseline commitment to pay the London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card, loan, and bike to work scheme.
Please note we do not accept applications from Overseas
Benefits
A baseline commitment to pay the London living wage for all its front-line staff.
A commitment to training and professional development to support internal progression as part of our performance support.
Inclusion in and contribution to the charity's pension scheme.
Generous annual leave allowance of 25 days a year, plus an additional day off for your birthday.
Access to a range of discount schemes.
Access to the charity's employee assistance programme.
Access to travel card, loan, and bike to work scheme
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in the mental health field.
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
We're looking for a kind, compassionate and resilient Support Worker to join our East London Hospital Discharge Service in Tower Hamlets. No personal care or experience is required, just the right values.
£28,808.00 per annum, working 40 hours per week. Fixed term contract of 1 year.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Provide support 9am-5pm 7 days a week
* Assess prospective discharges within 3-5 hours of receiving referral information.
* Support the customer to settle in and meet their immediate social care needs.
* Update the Discharge/Patient Flow Team on patient progress on a weekly basis.
* Escalate concerns to the Discharge Team and urgent concerns via the Crisis Line.
* Proactively monitor customer's mental state, ADLs and move-on plans.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to access activities and services in order to maintain and improve well-being, access benefits and reduce isolation.
* Maintain regular communication with Hackney Council (Local Authority) to facilitate re-housing.
* Develop and maintain links with all key agencies and service providers in the local community.
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills.
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Relationship-building
Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
Committed to making a positive impact for individuals.
Adaptability
Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes.
Communication
The ability to collaborate with and influence a wide range of people in person and through written communication.
Problem solving
The ability to objectively analyse situations, using information and clear judgement to generate effective response.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full job description.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Coxley House Registered Care Home in Tower Hamlets.
Sounds great, what will I be doing?
In this role, the individual will manage a caseload of clients requiring early intervention or preventative mental health support, delivering group activities and co-produced programmes that empower service users to achieve their goals. They will clearly communicate the service model to ensure full participation, support clients in engaging with professionals across the community, and help develop peer support networks and community-based initiatives. The role involves working flexibly as part of a team to meet service needs, ensuring the safety and wellbeing of all users, and maintaining accurate and confidential records. Additionally, the individual will participate in supervisions, reviews, and core service tasks, ensuring referrals and assessments are completed effectively and on time.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience managing a caseload of individuals needing early intervention or preventative mental health support, and be confident in delivering group activities and structured programmes. They will be able to clearly explain service aims and pathways to enable full service user engagement and co-production of support. Strong interpersonal skills are essential to empower clients in working with a range of community professionals, including mental health teams, housing providers, and employment services. The candidate must be a flexible team player, capable of supporting service coverage and contributing to the development of community-based activities, peer networks, and other empowering initiatives. They will also be expected to monitor the wellbeing and safety of service users, maintain accurate and confidential records, ensure timely referrals and assessments, and proactively contribute to the smooth running of the service. A commitment to ongoing supervision, appraisal, and continuous improvement is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a kind and compassionate person to join our Family Support team, working directly with families who are facing the unthinkable – the news that their child has cancer or a life-challenging condition.
Primarily based at St George’s, Royal Marsden (transitioning to Evelina, Westminster in 2026), Kingston Hospital and St Peter’s, Chertsey. Travel to other partnered hospitals across London and Surrey as required. Includes at least one monthly meeting at our East Molesey office.
As our Hospital Family Support Worker, you’ll visit children, young people and their families on the wards of our partnered hospitals. You’ll be a consistent, reassuring presence, offering emotional and practical support when it’s most needed – and helping families feel less alone.
You’ll meet families already known to Momentum, as well as take new referrals. You’ll also support families remotely who live further afield or are adjusting to life after treatment.
This role is about being that calm, empathetic and kind person who makes a difference just by showing up. You’ll be a trusted part of hospital life, and a key link between the families, Momentum, and the wider healthcare team.
Key Responsibilities:
· Offer emotional and practical support to families, being a warm and reliable presence during their hospital stay.
· Build trusting, non-judgemental relationships with parents, carers, children and young people.
· Meet families in hospital, explain our support services, and complete referral forms for further help.
· Work closely with hospital professionals, attending multi-disciplinary meetings, deliver training on Momentum’s service and sharing relevant updates with the wider Momentum team.
· Keep accurate records of your work, including family interactions and safeguarding concerns.
· Understand and follow all safeguarding, child protection, and lone working policies.
· Report any safeguarding concerns in line with our policies and procedures.
· Support Momentum’s fundraising and communications by sharing family stories (with consent) and identifying case studies.
· Ensure all actions reflect Momentum’s values and vision – that no family with a seriously ill child should have to cope alone.
· Comply with hospital policies around dress code, infection control, and health and safety.
· Attend team meetings in-person and online across London and Surrey.
· Complete training requirements relevant to your role.
· Carry out other reasonable duties to support the delivery of Momentum’s work.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
This role involves empowering clients to manage their health, wellbeing, and independence by identifying strengths and achieving goals in partnership with subcontractors. You'll support their engagement with community professionals, clearly explain service pathways, and co-produce group activities and peer networks. Responsibilities include promoting client safety and participation, maintaining accurate records, and ensuring confidentiality. You'll assist with tenancy management, including rent collection, arrears, and voids, while helping clients build independent living skills. Working flexibly within the team, you'll also support health and safety, property maintenance, budgeting, and efficient use of resources under the Team Leader's direction.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as
match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting individuals with mental health needs in an accommodation-based setting, with a solid understanding of health and safety requirements. They should be able to monitor and maintain the safety and security of the service, reporting maintenance and repair issues as needed.
Basic knowledge of housing management, including upkeep and repairs, is essential. The candidate should also possess strong literacy, numeracy, and IT skills to produce clear written communication and documentation. A sound understanding of safeguarding issues and the ability to respond appropriately is also required.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve t
he right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities & Key Tasks
- Support a caseload of companions to reach their potential through both practical and emotional support.
- Tailor support plans to meet individual need - setting goals, assigning actions, working with other providers and considering the person’s holistic needs.
- Guide induction and exit processes for companions - to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us.
- Support with incident response - including anti-social behaviour, mental health concerns, challenging behaviour - using de-escalation techniques to manage behavior as it arises.
- Liaise with external providers such as the Community Mental Health Team, General Practitioners, DWP, probation, prisons and CAB to ensure specialist advice and guidance is sought where needed.
- Contribute to the planning and introduction of varied and meaningful activities for companions at Emmaus Hertfordshire.
- Ensure Safeguarding concerns are raised at the earliest opportunity through appropriate channels..
- Attend appointments online or in person with companions.
- Maintain accurate records in line with internal policy and with consideration for GDPR principles.
- Perform tasks to support the effective running of the community. Develop and maintain relationships with external providers.
- Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed.
- Provide written updates for key stake holders as well as for internal meetings.
- Attend team meetings, supervisions, reflective practice and training as required
About you:
We are seeking someone who is comfortable and experienced working in a small company or charity, understanding that our capacity and resources are limited. A 'can do' attitude and a motivated approach are essential. While direct experience with homelessness may not be necessary, you should have a solid understanding of the common challenges faced by those who have been homeless. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. Proficiency with IT and the ability to maintain up-to-date records in our database are necessary. Additionally, you should have the tools to maintain your well-being in what can be a challenging but rewarding role. You will need to demonstrate and build the resilience required to work with individuals who may struggle to engage with services like ours and think creatively to encourage engagement. While practical experience supporting vulnerable adults is highly desirable, we are also interested in hearing from you if you have transferable skills and a willingness to learn, even if you haven't worked in the homelessness sector before.
We're looking for a kind, compassionate and resilient Support Worker to join our Barnsley Street Project in Bethnal Green, Tower Hamlets.
£18,725.20 per annum, working 26 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.
Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.
The shift pattern for this role involves two 13-hour shifts per week (07:30-20:30), including Wednesdays.
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
- Experience working in a mental health setting or service.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Slough
£26,208.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care.
This role involves working on a rota pattern made by early, late, weekend and bank holidays.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see the full Job decription on our website