Victim Support is looking for evening and weekend victim focused telephone support workers, to cover staff absence and busy periods, for their busy National Inbound Call Centre based in St Mellons, Cardiff.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The main purpose of the role is to provide confidential information and support for victims who contact the call centre. The current services are the Victim Information Service, Support Line, Fraud Line and the Information Line for the Independent Inquiry to Child Sexual Abuse. You will also provide high quality, accessible and relevant support for victims and enable users of the service to access further support and information, according to their need and preference.

To be successful in the role, you will have knowledge and understanding of relevant agencies and resources, the importance of confidentiality and safe working practice as well as the impact of fraud. You will be able to communicate effectively, verbally and in written form, including telephone skills. You will be able to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and controlling your own emotions. You will also be able to demonstrate a strong customer services focus.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Title: Support Line Officer
Salary: £17,300 pa
Hours:  35 hours per week on a 7 day rota
Contract Type: Maternity cover - 12 Months
Based: Pontypool, Cardiff, Newport, Bridgend
Closing date: 1 July at 23:59 hrs
Interview date: week commencing 5th July

The Support Line is a well-known and heavily advertised telephone number and can be the gateway to Marie Curie for members of the public with an enquiry. The purpose of this role is to deliver high quality information and support to the public and helping those with, or affected by, terminal illness (including carers), and meeting agreed service and individual performance measures.

The Support Line Officer is responsible for answering enquiries by phone, live web chat, social media, and email, from people with a terminal illness (from pre-diagnosis to end of life) or their family members, carers and friends, providing a listening ear, support and information. Enquiries can range from practical questions about care or entitlement to financial support, to emotional conversations regarding isolation and grief.

You will research and answer questions, discover information and signpost accordingly. Support Line Officers are not counsellors and not medically trained, but you will be working alongside experienced palliative care nurses and local service coordinators who can support with specific enquiries as needed.

Please note: The post holder will be required to work a flexible shift pattern to cover operational hours of 08.00 - 20.00 Monday to Sunday, and inclusive of Bank Holidays as required. You may also be required to work on days such as Father's Day, Mother's Day and over Christmas period on a rota basis along with other team members.

What we are looking for:

• Excellent communication skills and a genuine interest in helping others
• Ideally you will come from a charity or healthcare Help/Support Line background or have demonstrable customer service experience from another industry (such as a contact centre)
• Expert knowledge of how to deliver an excellent customer experience and use your skills to adapt to challenging situations and conversations, regularly utilising advanced listening and questioning skills.
• You will be patient and resilient and be able to demonstrate how you have used empathy and research skills in previous roles.

What's in it for you:

• Continued access to NHS Pension Scheme (subject to eligibility)
• Marie Curie Group Personal Pension Scheme
• Season ticket loan
• Loan schemes for bikes; computers and satellite navigation systems
• Continuous development
• Industry leading training programmes
• Employee Assistance Programme
• Flexible Working

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply

Victim Support is looking to recruit victim focused telephone support workers for their busy National inbound call centre based in St Mellons, Wales. This role will require shift work covering a 24/7 rota.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The purpose of this role to provide confidential information and support for victims who contact the call centre. The current services are the Victim Information Service; Support Line; and the Information Line for the Independent Inquiry to Child Sexual Abuse. Provide high quality, accessible and relevant support for victims. Enable users of the service to access further support and information, according to their need and preference.

Main duties include responding to callers by providing emotional support, information and referral on to Victim Support services and other agencies. Also be responsible for escalating safeguarding situations to the 'Designated Safeguarding Officer', and follow up on advice given. You will also need to carry out service needs assessment following agreed processes and timescales. You will have to identify service needs, record the results of the assessment and contribute towards risk assessment processes.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under Essential and A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Head of Standards – Centre for Digital Public Services, Wales

Salary: £65k - £75k (depending on experience)
Location: Wales – at present we do not have a physical office and are all working remotely. Once restrictions ease, we will discuss with our staff any potential blended models of home and office/hub working. We will continue to support remote working where needed.
Term: Fixed term contract to March 2022.

This is a fixed term appointment, however there may be the possibility of the role becoming permanent should additional funding be secured.

This role is available as a secondment for Welsh public sector employees. Please follow your own organisation’s policy around informing and getting permission from line managers.

Summary

About the Centre for Digital Public Services (CDPS)

Here to deliver better public services that work for everyone the Centre for Digital Public Services (Wales) is an arms-length body of Welsh Government setup to enable and support digital transformation of public services in Wales.

We work with colleagues across the public sector in Wales to deliver services that are accessible to everyone and ensure the people that design and deliver the services have the skills, capability and support they need.

We’re creating a blended team of digital experts made up of permanent staff, fixed term appointments, secondments from the Welsh public sector and suppliers to work together to deliver our aims.

The Role

The Head of Standards is part of CDPS’s senior management team.

Reporting to the Chief Executive of the Centre, you will provide passionate, committed leadership, that is both transparent and accountable. You will ensure that our Digital Service Standards are embedded in our work, and that our programmes of work are committed to design patterns, service and accessibility standards.

You will be working alongside the Head of Delivery to ensure that we meet our design principles and standards, learning and improving as we progress. You’ll be an advocate for standards in digital design and delivery and your expertise will be shared with Welsh digital public services. You’ll also liaise with the Head of Digital Capability and Skills to help benchmark our training and information services.

You will represent CDPS and your teams in delivery and planning forums as well as externally across the public sector at all levels. You will communicate plans and progress inside and outside CDPS. This might range from blog posts, show and tells, conferences, to representation at board-level meetings. You will collaborate and engage with users, stakeholders and teams across the Welsh public sector.

What You’ll Do

• own the ongoing development and guidance for the Wales’ Service Standards.
• continue to embed Service Standards across the Welsh Public Sector.
• develop a service manual and pattern library.
• contribute to the development of training development needs as this relates to the service standard.
• lead the development of a set of Technology standards.
• lead the development of a service assessment approach and process.
• explore the appetite for spend controls across parts of the public sector.
• commit to current and future legislation around digital accessibility, looking at more than bare minimum compliance.

Who you are
We want to hear from people with skills in

• Developing, using and applying standards within a variety of teams.
• Digital and technology transformation and improvement.
• Working in a user-centred, user-led fashion.
• Persuading and influencing senior leaders.
• Championing accessibility and inclusion in digital services.
• Fluency in spoken and written Welsh (desirable).
• Communication: able to persuade, negotiate, influence, network; and collaborate.
• Getting to the heart of an issue quickly and clearly, demonstrating expert knowledge in an applied setting.
• Understanding of the political, economic and social landscape of Wales .

You should be

• Naturally curious and able to champion your own learning and development.
• A champion for user-centered practices embedded within agile delivery.
• Respectful in your approach to stakeholders and services who aren’t as familiar with user-centred design.
• Committed to the development of improved digital strategy across Wales.
• Alert to opportunities to improve our teams, tools and processes.
• If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you, so do please apply.
• We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, Welsh language choice, culture and religion.

Benefits

• Generous holiday entitlement - 28 days annual leave plus public holidays.
• 37.5-hour week for all full-time team members.
• Flexible working policy.
• Enhanced contribution to our workplace pension.

Closing date: 23rd June 12:00

The ability to speak and write Welsh is desirable.

Applications may be submitted in Welsh and will not be judged less favourably than those submitted in English.
How to Apply
To apply, please submit your CV and a covering letter to support your application.
The covering letter should be no more than two sides of A4. Please provide evidence in the letter of your suitability for the role, based on our “Who You Are” section and explain why you are interested in the position and where you saw the job advertised

35 Hours per week – Fixed Term Contract until 31st March 2022

We have big goals over the next few years.

We’re going to be fighting for mental health in a way we never have before.

Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Will you join us?

The purpose of this job is to contribute to the delivery of Mind's objectives and ongoing development by supporting the Engagement team within the broader Workplace Wellbeing team, including being responsible for managing enquiries, administrative support and financial processing as well as supporting the wider Workplace Wellbeing team as required. This means you will work with a range of stakeholders internally and externally.

You will contribute to Mind's vision of promoting and protecting better mental health for all by being the first point of contact for enquiries into the team, ensuring they are logged and responded to appropriately and supporting the Engagement Managers on initial needs analysis with enquirers.

Candidates will have excellent administrative and organisational skills, including financial processing (e.g. raising purchase orders and invoices etc) and will display a high level of attention to detail. With proven ability to undertake a varied and at times fast-paced workload, you’ll work on your own initiative, priorities workload and planning your own time effectively.

The contract will run until 31st March 2022 with the possibility of extension

Closing Date: 5th July 2021

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

This position will initially, in line with current and potentially future guidance, be based from home. Post lockdown this role will retain some flexibility but post holders will be expected to be in the office a minimum of two days thereafter (or more, depending on the arrangements of your team)

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

To provide reception and administrative support to the services, clients, staff and volunteers of Newport Mind to ensure the efficient running of the organisation.

We are looking for someone who would enjoy working in a busy reception area, welcoming and responding to a range of people, working on you own initiative and dealing with multiple tasks.

Job title:Head of Engagement - Wales 

Location:Based remotely in South Wales (Cardiff, Swansea or Newport) 

Responsible to:National Engagement Director

Salary:£35,000 – £45,000 per annum FTE 

Please note, if you do not provide a covering letter your application will not be considered. 

Why us?  

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has doubled in size in the past year. This has supported 278% growth in our Experience programme and 10% growth in our Inspiration programme during the past 12 months.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost two hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles. 

Role Summary 

This role is intended to lead a team in a dedicated region to deliver our customer experience across our portfolio of programmes.

You will manage direct reports to support schools, employers and stakeholders across the region. Coaching outstanding performance, measuring and raising standards through KPI management and ensuring the team remains engaged and motivated to perform. 

Key Duties / Responsibilities 

The role will be responsible for: 

• Growing and leading the region to deliver significant national growth in Experience and Youth Card Programmes. 

• Working with regional stakeholders (Local Government, EBPs, Employer Groups, Large and Medium sized employers and others) to deliver partnership opportunities resulting in Experience and Progression opportunities as well as discounts and other opportunities for young people. 

• Leading your team engagement with employers, and education and training providers to embed the progression programme as and when this is launched, which will contribute to your team income. 

• Managing senior-level relationships across organisations and institutions based in your region. 

• Leading the delivery of commercial and philanthropic income to meet organisational income targets in your region. 

• Responsible for delivery and completion of own operational and administrative activity 

• Ensuring employer and placement targets are met in your area and delivered in line with organisational targets. 

• Ensuring that discount and opportunity targets are met in accordance with organisational targets. 

• Leading on the delivery of regional School, College and Young person programme enrolment targets for Experience, Progression and Youth Card.

• Leading on the promotion of Inspiration opportunities to schools, colleges and young people in your region to increase engagement. 

• Delivering the regional engagement stakeholder strategy as defined by the National Engagement Director. 

Key skills and experience:  

Essential: -  

• Professional experience with a proven track record of effective Programme delivery in a relatable area. 

• Must be resident in your own region 

• Demonstrable experience working with corporate or high-profile stakeholders on youth engagement programmes (ideally related to work experience, future talent or corporate social responsibility/citizenship in some way). 

• Confident, highly professional communicator and able to create written briefs, documents and presentations to a high standard. 

• Experience of managing a team. 

• Sociable and confident and happy building and maintaining relationships with multiple stakeholders 

• Excel at organising their workload and enjoy driving work forward independently 

• Think strategically and can change tactics while still meeting larger objectives.

Desirable: - 

• Experience of leadership in a scaling organisation. 

• Experience of implementing business opportunities and new ideas to generate growth. 

• Experience implementing monitoring and impact processes. 

• Working knowledge of the UK state education sector, including career related opportunities and funding opportunities. 

• Advanced level of IT competency, ideally with experience of Salesforce, sophisticated e-management software and comfortable with bespoke online portal. 

We are looking forward to holding video interviews through June 2021 and appointing our Head of Engagement Wales swiftly so we can start delivering a difference in July and beyond. You must have the right to work in the UK without visa restriction to be considered. 

Benefits offered at Speakers for Schools: 

• 25 days annual leave plus bank holidays 

• Morning of your birthday off

• Pension scheme

• CharlieHR perks

• Perkbox

• £500 a year training allowance

Diversity at our core  

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply:   

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.  

The Journey to joining Speakers for Schools: 

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications. 

The closing date for this role is Friday 25th June 2021.

Our new team member will start ASAP. 

The Young Carers Development Trust has grown and consolidated over the last four years and we are seeking the right individual to take the trust forwards to our next stage of growth.  YCDT wishes to recruit an experienced individual to support the development of our young carers and to support the Development Mentors (DMs) in their work.  You will be one of three directly employed staff members. The Charity Manager oversees the development, governance and administrative elements of the charity’s work and you will work closely together to ensure that cover is provided. You will provide supervision and support to our team of 20 DMs.  You will be fully supported by the board of trustees. 

The Service Manager has oversight of the young carers that we work with and there are a series of targets and deadlines associated with this role. Not all targets will be met directly by the Service Manager personally but through networking, using existing contacts and resources and by delegation to the appropriate trustees and other persons/ third parties. 

1. Operational

Development Mentors

The Service Manager is responsible for

• Developing the job description and recruiting DMs in line with YCDT’s Safer Recruitment
•  
• Maintaining an ongoing and positive, supportive relationship with all DMs.
• Identifying training needs and providing training for DMs as part of a structured development programme that reflects the needs of the young carers
• Supporting DMs to build and implement young carer actions plans with the aim of supporting their young carer to reach their potential
• Supporting DMs to identify and report any concerns including safeguarding concerns
• Carrying out monthly or bimonthly supervision meetings with DMs and record notes for meetings as a routine.
• Running group support sessions for DMs

Young Carers

The Service Manager is responsible for:

• Working with the Charity Manager to network with Young Carers referral agencies
• Supporting the Charity Manager to manage the initial referral process
• Identifying appropriate referrals, obtaining trustee approval and then matching them to an available DM, supported by the Charity Manager
• Supporting the development of a productive and healthy mentoring relationship between the DM and young carer that is strengths-based and orientated around the young carer’s needs, interests, and ambitions
• Acting as designated safeguarding lead (DSL) and logging and reporting any concerns to the appropriate trustee
• Using a multi-agency approach to prevent and address safeguarding issues
• Liaising and networking with other organisations to implement an effective support and development plan that will help the young carer reach their potential
• Running group social sessions and skills workshops for all YCDT young carers

Ambassadors

• Developing and implementing an “Ambassadors Programme” for our alumni which includes young carer consultation in its design and offers a bespoke training package and further development opportunities.
• Using Ambassadors to inspire, encourage and motivate other young carers.

Outreach and Service Development

The Services Manager is responsible for:

• Developing the reputation, range and offer of YCDT by :
  • providing virtual skills and support sessions for Young Adult Carers (YACs) across the country.
  • producing a regular YAC News e-bulletin for our registered mailing list of YACs and professionals working with YACs
  • Forming and maintaining relationships with young carer and carer services across the country
  • Forming and maintaining relationships with organisations/institutions that will support YCDT’s mission (e.g. universities, schools, widening participation programmes etc)
• Hosting a targeted annual “Aspirations Conference”  for YACs with contributions from the aforementioned networks

1. Strategic

The Service Manager is responsible for:

• Supporting the Charity Manager and trustee board to develop strategic plans to support the stability and growth of the charity.
• Attend and provide the agenda for quarterly “service delivery and development” subcommittee meetings and implement motions carried forward.
• Prepare a report for and attend quarterly trustee board meetings.

1. Monitoring and Evaluation

The Service Manager is responsible for:

• Designing and implementing tools fit for monitoring and evaluating all YCDT services/offers
• Using these tools as a feedback loop to improve our services and reporting
• Creating an annual Impact Report, supported by the Charity Manager
• Running an annual young carer survey and using the results to improve our service
• Running an annual DM survey and using the results to improve volunteer experience
• Using young carer consultation at strategic levels to develop the service

1. Governance

The Service Manager is responsible for:

• Supporting the Charity Manager to update policies and procedures as required (supported by trustees).
• Implement all operational policies and procedures, work with the Charity Manager to update as necessary and review annually.

1.  Financial / Fundraising

The Service Manager is responsible for:

• Supporting the Charity Manager to ensure that all DM and beneficiary expenses and financial records are kept in order at all times.
• Providing the Charity Manager with appropriate case studies, impact data and reports for our funders.
• Achieving a £20,000 fundraising target.

1. Marketing and communications

The Service Manager is responsible for:

• Ensuring that the Charity Manager has fresh content for use across all our media.
• Ensuring that there are effective means of communication in place between young carers, DMs, trustees and our networks and that the charity remains GDPR compliant
• Using social media to promote our work and mission.

MAF UK is excited to be rolling out a sponsored aircraft engineering training scheme to those resident in the UK and Ireland. We are seeking to enable aspiring aircraft maintenance engineers to join MAF and work overseas.

If you're successful, we will help you achieve the theoretical knowledge and practical experience necessary to obtain an EASA B1 or B2 licence. You will then go on to serve with MAF in various programmes across Africa and the Asia-Pacific region. 

Practical experience

To gain the required practical experience for your licence, you will be placed in one of our partner maintenance organisations, with the opportunity to work on a wide range of commercial aircraft. 

Financial assistance

MAF UK will provide financial assistance by employing candidates on fixedterm contracts for the period of service. 
This assists with living expenses and accommodation costs. MAF UK will also cover the cost of tuition for both the approved and modular routes. For those on the degree route, MAF UK will pay monthly student loan repayments for the length of active service. During practical assignments, maintenance providers will employ candidates directly and pay a salary in line with industry standards.

Training agreement

In view of MAF UK’s investment, successful candidates will be required to sign a training agreement binding them to service with MAF following the completion of their studies and practical experience. This agreement will normally last between four and eight years. Self-withdrawal from overseas service will require pro rata repayment of training-related costs.

Educational requirements

Completion of A level mathematics and physics at grade B and above, plus MAF specific occupational requirements that are outlined on our website. 

Selection

The selection process will include interviews, technical evaluations, and the completion of medical and psychological assessments.

Application Process

Download and complete the application form found on our website.  If you have questions during this process, feel free to drop us an email.

There is an occupational requirement for staff to be committed Christians, sent and supported by their home Church, and able to support and promote the Christian ethos and beliefs of MAF as a mission organisation through taking part in Christian activities such as Church events, prayer meetings etc.  This role (unless otherwise specified) requires some personal support raising to be carried out under the guidance and training of MAF UK.

Applicants must be resident in the UK or Ireland and have the support of their local home Church in order to apply to MAF UK for this training opportunity.

Age Cymru are looking to appoint a Welsh Language Officer to undertake in-house translation work from English to Welsh. This is a new role and the successful post-holder will be responsible for ensuring all communications in the Welsh language adheres to the Charity's branding guidelines and corporate identity.

Applications are required in English; however the interviews will be conducted in English and Welsh.

Mae Age Cymru yn awyddus i benodi Swyddog y Gymraeg i gyflawni gwaith cyfieithu mewnol o'r Saesneg i'r Gymraeg. Mae hon yn swydd newydd a bydd deiliad y swydd yn gyfrifol am sicrhau bod pob deunydd cyfathrebu yn y Gymraeg yn glynu wrth ganllawiau brandio a hunaniaeth gorfforaethol y Cwmni.

Bydd gofyn i geisiadau fod yn y Saesneg. Fodd bynnag, cynhelir y cyfweliadau yn y Gymraeg a'r Saesneg.

About you / Eich rhinweddau chi

* Previous experience of working within a translating role.
* A fluent and confident Welsh speaker, who is at ease conversing in both English and Welsh.
* Ability to write engaging bilingual content for social media and website.
* Good attention to detail, ensuring consistency, accuracy and precision.
* Ability to build relationships and consult and collaborate with colleagues, partners and suppliers.
* Be able to work under pressure to meet strict deadlines, with an organised approach to work.
* Ability to work on own initiative be flexible and proactive and also as part of a cohesive team.

* Profiad blaenorol o gyflawni swydd gyfieithu.
* Gallu siarad Cymraeg yn rhugl, ac yn gyfforddus wrth sgwrsio yn y Gymraeg a'r Saesneg.
* Gallu ysgrifennu cynnwys dwyieithog sy'n hoelio sylw ar gyfer y cyfryngau cymdeithasol a'r wefan.
* Sylw i fanylion, gan sicrhau cysondeb, cywirdeb a manylder.
* Gallu datblygu perthynas ac ymgynghori a chydweithio â chydweithwyr, partneriaid a chyflenwyr.
* Gallu gweithio dan bwysau o fewn terfynau amser caeth, gan weithio mewn ffordd drefnus.
* Gallu gweithio'n hyblyg ac yn rhagweithiol, yn annibynnol ac fel rhan o dîm cydlynol.

What we offer in return / Yn gyfnewid, rydym ni'n cynnig

* Holiday - 26 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
* Flexible Hours Working Scheme
* Employer pension
* Generous life assurance up to 4 times your annual salary
* Healthcare cashback plan

* Gwyliau - 27 diwrnod, yn cynnwys 24 diwrnod o'ch dewis chi a 3 diwrnod i'w defnyddio rhwng y Nadolig a'r flwyddyn newydd - gan gynnwys cario gwyliau ymlaen
* Cynllun Gweithio Oriau Hyblyg
* Pensiwn cyflogwr
* Aswiriant bywyd hael, hyd at 4 gwaith eich cyflog blynyddol
* Cynllun ad-dalu costau gofal iechyd

Additional information / Gwybodaeth Ychwanegol

For full job details please review the attached job description.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

We politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

I weld manylion llawn y swydd, darllenwch y swydd ddisgrifiad sydd wedi'i atodi.
Mae'n bosib y bydd gofyn i ddeiliad y swydd deithio mewn car ledled Cymru a gweithio rhywfaint o oriau anghymdeithasol. Cynllunnir y gofynion hyn ymlaen llaw.

Oherwydd Covid-19, cynhelir y cyfweliad drwy gyswllt fideo.

Mae Age Cymru yn gyflogwr Cyfle Cyfartal ac yn annog ceisiadau gan ymgeiswyr cymwys sydd â chymwysterau addas, ni waeth am oed, rhywedd, hil, anabledd, cyfeiriadedd rhywiol, ailbennu rhywedd, crefydd neu gred, statws priodasol/partneriaeth sifil, neu feichiogrwydd a mamolaeth. Rydym yn gwarantu cyfweliad i ymgeiswyr anabl sy'n bodloni lleiafswm y meini prawf. Rydym yn croesawu ceisiadau i weithio'n hyblyg.
Mae Age Cymru wedi ymrwymo i ddiogelu oedolion sydd mewn perygl, a phlant, rhag camdriniaeth ac esgeulustod. Rydym yn disgwyl i bawb sy'n gweithio gyda ni rannu'r ymrwymiad hwn.

Home-based in Nr Caerleon, Wales with travel and occasional overnight stays  

At Leonard Cheshire, we support individuals to live, learn and work as independently as they choose, whatever their ability. Led by people with experience of disability, we are at the heart of local life — opening doors to opportunity, choice and support in communities around the globe.

We work to support communities to be inclusive for all, where the whole community equally values all its members because of, not despite, our differences. Where everyone within the community feels safe and has an equal voice in shaping the community and has a sense of belonging.

To support our inclusive community approach, we are currently recruiting a Community Volunteer Coordinator covering  South Wales to deliver our volunteering programme across the different counties. Leonard Cheshire volunteers lead and support a wide range of services, including community activities, employment, confidence building and digital inclusion programmes, social care services, fundraising and campaigns, so a desire to effect positive change and the ability to link effectively with a range of people will be vital to the success of this role.

We are looking for candidates who have a good knowledge of the volunteering sector, are passionate about supporting disabled people and have the motivation to make a difference.

You will have extensive knowledge of the areas community activity and be able to demonstrate your ability to connect locally and identify volunteering opportunities for people with disabilities, as well as gaps in the local community to develop peer-led group activities.

You’ll be able to demonstrate your knowledge of disability issues, your approach to networking, understanding of the Leonard Cheshire offer, and how you would utilise volunteers to support in the promotion of Leonard Cheshire.

You’ll understand the importance of co-production and the involvement of disabled people in the design of our approach and activities. Have a proven track record in identifying volunteering opportunities within the community, and social care setting, including using corporate and overseas volunteers.

You’ll have experience in working across a geographically spread location, working with multifunctional departments and managers in social care services in identifying activities which could be supported by volunteers within person-centred plans (PCPs) to ensure that volunteer activity is meeting the needs of Leonard Cheshire customers, programmes and services.

You will have;

• empathy with the values and ethos of Leonard Cheshire
• experience of working with disabled people
• experience of volunteer recruitment and selection procedures
• demonstrable experience of supporting managers and staff to optimise the value of volunteers through training, coaching, motivating and developing individual and teams of volunteers as required
• demonstrable understanding of the needs of disabled people, including customer self-advocacy and empowerment
• excellent verbal and written communication and interpersonal skills
• good organisational skills, able to use your initiative, manage workload and to prioritise activities
• ability to work alone and as part of a team
• presentation and event/activity organisation skills
• able to keep accurate records, including use of databases
• able to use standard Microsoft packages, such as Word, Excel, Outlook
• knowledge of health and safety legislation
• able to work flexibly to meet local volunteering needs, (including occasional weekends and evenings)
• able to travel within a given area and occasional overnight stays

You will have a genuine commitment to the values and ethos of Leonard Cheshire and be excited by this challenge and the opportunity to make a difference to disabled people.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

Closing date: 29 June 2021

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Shelter Cymru exists to defend the right to a safe home in Wales and fight the devastating impact the housing emergency has on people.

We help thousands of people each year by offering free, confidential and independent advice and campaigning to overcome the root causes of the housing emergency.

We are now looking to recruit for the following position to join our team.  If you want to help end homelessness in Wales, we would love to hear from you.

SC568 –Housing Law Caseworker

(Gwent)

28 hours per week

 £24,604 per annum( pro rata) - £19,683pa

An exciting opportunity has now arisen at Shelter Cymru for a Housing Law Caseworker who will work within our Housing Services team based in Cardiff.

The post holder will be part of a team who provide a National Housing Advice Service through a mixture of centre, court and surgery based services across the South East Wales region.

During the current period of uncertainty around Covid-19, the team are temporarily working remotely, however following any general return to office working the posts will be based at our Cardiff office.

Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.

Shelter Cymru offers generous terms and conditions, including 29 days annual leave for full time members of staff plus 2 concessionary Shelter Cymru days.

To apply, visit our website.

CLOSING DATE:  12noon – 22 June 2021

Registered Charity No: 515902 

Rydym yn bodoli i amddiffyn yr hawl i gartref diogel yng Nghymru ac i frwydro yn erbyn yr effaith ddinistriol mae’r argyfwng tai.

Rydym yn helpu miloedd o bobl bob blwyddyn drwy gynnig cyngor tai arbenigol, annibynnol ac am ddim, ac ymgyrchu i oresgyn yr hyn sydd wrth wraidd yr argyfwng tai.

Rydym am recriwtio rhywun ar gyfer y swydd ganlynol i ymuno â'n tîm. Os hoffech chi helpu i ddod â digartrefedd i ben yng Nghymru, byddem wrth ein bodd yn clywed gennych.

SC568 – Gweithiwr Achos Cyfraith Tai

(Gwent)

28 awr yr wythnos

£24,604 y flwyddyn (pro rata) £19,683yf

Mae cyfle cyffrous bellach wedi codi yn Shelter Cymru ar gyfer Gweithiwr Achos Cyfraith Tai a fydd yn gweithio yn ein tîm Gwasanaethau Tai yng Nghaerdydd.

Bydd deiliaid y swydd yn rhan o dîm sy'n darparu Gwasanaeth Cyngor Tai Cenedlaethol trwy gymysgedd o wasanaethau canolfan, llys ac allgymorth ledled rhanbarth De Ddwyrain Cymru.

Yn ystod y cyfnod ansicrwydd presennol ynghylch Covid-19, mae'r tîm yn gweithio o bell dros dro, ond yn dilyn unrhyw ddychweliad cyffredinol i'r swyddfa bydd y swydd wedi'i lleoli yn ein swyddfa yng Nghaerdydd

Mae Shelter Cymru yn recriwtio ar sail teilyngdod ac eisiau gweithlu sy'n adlewyrchu amrywiaeth unigolion mewn angen tai. Rydym yn croesawu ceisiadau yn arbennig gan bobl Ddu, Asiaidd a Lleiafrifoedd Ethnig sydd heb gynrychiolaeth ddigonol yn ein gweithlu ar hyn o bryd.

Mae Shelter Cymru’n cynnig telerau ac amodau hael, yn cynnwys 29 diwrnod o wyliau blynyddol i aelodau staff llawn amser yn ogystal â 2 ddiwrnod ychwanegol Shelter Cymru.

I wneud cais, ewch i’n gwefan.

DYDDIAD CAU:  12noon – 22 Mehefin 2021

Rhif Elusen Gofrestredig: 515902

Shelter Cymru exists to defend the right to a safe home in Wales and fight the devastating impact the housing emergency has on people.

We help thousands of people each year by offering free, confidential and independent advice and campaigning to overcome the root causes of the housing emergency.

We are now looking to recruit for the following position to join our team.  If you want to help end homelessness in Wales, we would love to hear from you.

SC566 –Housing Law Caseworker

(Cardiff, Vale and Valleys)

35 hours per week

 £24,604 per annum

An exciting opportunity has now arisen at Shelter Cymru for a Housing Law Caseworker who will work within our Housing Services team based in Cardiff.

The post holder will be part of a team who provide a National Housing Advice Service through a mixture of centre, court and surgery based services across the South East Wales region.

During the current period of uncertainty around Covid-19, the team are temporarily working remotely, however following any general return to office working the posts will be based at our Cardiff office.

Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.

Shelter Cymru offers generous terms and conditions, including 29 days annual leave for full time members of staff plus 2 concessionary Shelter Cymru days.

To apply, visit our website.

CLOSING DATE:  12noon – 22 June 2021

Registered Charity No: 515902 

Rydym yn bodoli i amddiffyn yr hawl i gartref diogel yng Nghymru ac i frwydro yn erbyn yr effaith ddinistriol mae’r argyfwng tai

Rydym yn helpu miloedd o bobl bob blwyddyn drwy gynnig cyngor tai arbenigol, annibynnol ac am ddim, ac ymgyrchu i oresgyn yr hyn sydd wrth wraidd yr argyfwng tai

Rydym am recriwtio rhywun ar gyfer y swydd ganlynol i ymuno â'n tîm. Os hoffech chi helpu i ddod â digartrefedd i ben yng Nghymru, byddem wrth ein bodd yn clywed gennych.

SC566 – Gweithiwr Achos Cyfraith Tai

(Caerdydd, Dyffryn a’r Dyffrynnoedd)

35 awr yr wythnos

£24,604 y flwyddyn

Mae cyfle cyffrous bellach wedi codi yn Shelter Cymru ar gyfer Gweithiwr Achos Cyfraith Tai a fydd yn gweithio yn ein tîm Gwasanaethau Tai yng Nghaerdydd.

Bydd deiliaid y swydd yn rhan o dîm sy'n darparu Gwasanaeth Cyngor Tai Cenedlaethol trwy gymysgedd o wasanaethau canolfan, llys ac allgymorth ledled rhanbarth De Ddwyrain Cymru.

Yn ystod y cyfnod ansicrwydd presennol ynghylch Covid-19, mae'r tîm yn gweithio o bell dros dro, ond yn dilyn unrhyw ddychweliad cyffredinol i'r swyddfa bydd y swydd wedi'i lleoli yn ein swyddfa yng Nghaerdydd

Mae Shelter Cymru yn recriwtio ar sail teilyngdod ac eisiau gweithlu sy'n adlewyrchu amrywiaeth unigolion mewn angen tai. Rydym yn croesawu ceisiadau yn arbennig gan bobl Ddu, Asiaidd a Lleiafrifoedd Ethnig sydd heb gynrychiolaeth ddigonol yn ein gweithlu ar hyn o bryd.

Mae Shelter Cymru’n cynnig telerau ac amodau hael, yn cynnwys 29 diwrnod o wyliau blynyddol i aelodau staff llawn amser yn ogystal â 2 ddiwrnod ychwanegol Shelter Cymru.

I wneud cais, ewch i’n gwefan.

DYDDIAD CAU:  12noon – 22 Mehefin 2021

Rhif Elusen Gofrestredig: 515902

Shelter Cymru exists to defend the right to a safe home in Wales and fight the devastating impact the housing emergency has on people.

We help thousands of people each year by offering free, confidential and independent advice and campaigning to overcome the root causes of the housing emergency.

We are now looking to recruit for the following position to join our team.  If you want to help end homelessness in Wales, we would love to hear from you.

SC567 – Housing Law Caseworker

(Cardiff, Vale and Valleys)

17.5 hours per week

 £24,604 per annum( pro rata) - £12,302 pa

An exciting opportunity has now arisen at Shelter Cymru for a Housing Law Caseworker who will work within our Housing Services team based in Cardiff.

The post holder will be part of a team who provide a National Housing Advice Service through a mixture of centre, court and surgery based services across the South East Wales region.

During the current period of uncertainty around Covid-19, the team are temporarily working remotely, however following any general return to office working the posts will be based at our Cardiff office.

Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.

Shelter Cymru offers generous terms and conditions, including 29 days annual leave for full time members of staff plus 2 concessionary Shelter Cymru days.

To apply, visit our website.

CLOSING DATE:  12noon – 22 June 2021

Registered Charity No: 515902 

Rydym yn bodoli i amddiffyn yr hawl i gartref diogel yng Nghymru ac i frwydro yn erbyn yr effaith ddinistriol mae’r argyfwng tai.

Rydym yn helpu miloedd o bobl bob blwyddyn drwy gynnig cyngor tai arbenigol, annibynnol ac am ddim, ac ymgyrchu i oresgyn yr hyn sydd wrth wraidd yr argyfwng tai.

Rydym am recriwtio rhywun ar gyfer y swydd ganlynol i ymuno â'n tîm. Os hoffech chi helpu i ddod â digartrefedd i ben yng Nghymru, byddem wrth ein bodd yn clywed gennych.

SC567 – Gweithiwr Achos Cyfraith Tai

(Caerdydd, Dyffryn a’r Dyffrynnoedd)

17.5 awr yr wythnos

£24,604 y flwyddyn (pro rata) £12,302yf

Mae cyfle cyffrous bellach wedi codi yn Shelter Cymru ar gyfer Gweithiwr Achos Cyfraith Tai a fydd yn gweithio yn ein tîm Gwasanaethau Tai yng Nghaerdydd.

Bydd deiliaid y swydd yn rhan o dîm sy'n darparu Gwasanaeth Cyngor Tai Cenedlaethol trwy gymysgedd o wasanaethau canolfan, llys ac allgymorth ledled rhanbarth De Ddwyrain Cymru.

Yn ystod y cyfnod ansicrwydd presennol ynghylch Covid-19, mae'r tîm yn gweithio o bell dros dro, ond yn dilyn unrhyw ddychweliad cyffredinol i'r swyddfa bydd y swydd wedi'i lleoli yn ein swyddfa yng Nghaerdydd.

Mae Shelter Cymru yn recriwtio ar sail teilyngdod ac eisiau gweithlu sy'n adlewyrchu amrywiaeth unigolion mewn angen tai. Rydym yn croesawu ceisiadau yn arbennig gan bobl Ddu, Asiaidd a Lleiafrifoedd Ethnig sydd heb gynrychiolaeth ddigonol yn ein gweithlu ar hyn o bryd.

Mae Shelter Cymru’n cynnig telerau ac amodau hael, yn cynnwys 29 diwrnod o wyliau blynyddol i aelodau staff llawn amser yn ogystal â 2 ddiwrnod ychwanegol Shelter Cymru.

I wneud cais, ewch i’n gwefan.

DYDDIAD CAU:  12noon – 22 Mehefin 2021

Rhif Elusen Gofrestredig: 515902