Support worker jobs in gerrards cross, buckinghamshire

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​​About the Transformation directorate

The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)

About the Insights Hub

The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine. Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights. The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.

About the role

As a Senior CRM and Data Officer, you’ll play a pivotal role in supporting staff across NCVO in making the most of our Customer Relationship Management (CRM) system. Acting as the go-to expert, you’ll provide guidance, training, and technical support to ensure the CRM is used confidently and effectively across the organisation. Your work will help maintain the quality and integrity of our data through regular imports, cleansing, and quality checks, ensuring compliance with data protection standards. You will also be instrumental in driving the adoption of best practices, empowering colleagues with the tools and knowledge to use data efficiently and responsibly.

You’ll also take the lead on developing and managing our Power BI reporting suite, creating impactful dashboards and visualisations that support data-driven decision-making. Working closely with stakeholders, you’ll translate complex needs into clear, accessible insights, drawing from data across Microsoft Dynamics and other integrated systems. Your role will include supporting ongoing CRM development projects, maintaining system integrations—particularly with Business Central—and contributing to a smooth rollout of new features. This is a hands-on, strategic role for someone who thrives on problem-solving, continuous improvement, and enabling others through data and technology.

Equality, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

How to apply

Please complete both parts of the application, quoting the reference SCDGO(T), and email us.

If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email us.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities.
• The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

CENTRE FOR AGEING BETTER 

Deputy Director - Work

• Permanent
• Salary £71,729 per annum
• Full time
• Flexible working options will be supported.
• Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The Centre for Ageing Better is looking for a talented Deputy Director to lead on work, retirement and transitions. Overseeing a programme of research, policy development, influencing activity and a growing employer network you will be leading our work to ensure equitable access to decent work for those aged 50+.

We are looking for someone with a good understanding of the UK labour market policy and the implications and opportunities for those aged 50+. You will be skilled at developing strategy and leading a multi-disciplinary team to translate it into an impactful programme of work. You will be comfortable working externally to build relationships and make the case for change to policy makers, potential funders and in the media, and you will bring research expertise and experience of developing and delivering research projects using a variety of methods. 

It’s an exciting time to join us and as a member of our senior management team you will help shape our organisation over the next few years, support our fundraising and business development activity, and lead cross-organisational networks and activity.

How we work is as important as what we do – you will be a collaborative and empowering leader, committed to equality, diversity and inclusion, and able to support and inspire a high performing team to help achieve our ambitions. 

If that sounds like you and you are up for the challenge then we’d love to hear from you.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society. 

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion. 

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply please follow the link to complete an application form and Equality and Diversity form. Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post. 

Failure to do so will result in your application being automatically rejected.

The closing date for this role is midday 16th June with in-person interviews on 24th June.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

We are recruiting a Community Engagement and Events Officer to assist in the delivery and stewardship of our growing virtual events programme, and support on the development of our bespoke activities such as Starlight Walk and Ribbon Run.

This is an exciting time to join Sands as we are in a period of ambitious growth. This role will make a valuable contribution to Sands’ fundraising strategy and will help to deliver a range of new and existing fundraising activities in our programme. 

In this new role you will be responsible for the management of our online fundraising communities, assist with the promotion, recruitment, and logistics of several of our fundraising activities as well as helping to improve and streamline our stewardship processes.

The post-holder will develop and build positive relationships with our supporters to ensure that they all receive a great supporter experience, and to help to maximise our fundraiser income and supporter engagement.  Additionally, you will help Sands to recruit and deliver our fundraising activities to the highest of standards and ensure that all our fundraisers feel valued through excellent stewardship.

You will have relevant experience of event fundraising, a good understanding of social media’s role within this area and be able to demonstrate experience of digital advertising. A highly effective communicator, you will have excellent written and verbal skills and be confident in responding to supporters needs.

Contract: Permanent, full time, 35 hours over 5 days 

Location: Burford or London, Hybrid (2 days a week in the office) 

Salary: £22,790 - £26,500 per annum
Closing Date:  Monday 9 June 2025 

Interview Date: w/c 16 June 2025 

Looking to kick-start your career in corporate fundraising and events? Join our friendly and ambitious team at Blue Cross, where you’ll play a key role in supporting partnerships with commercial companies and delivering memorable donor experiences that help pets in need. 

More about the role

As our Corporate Partnerships and Events Assistant, you’ll help maintain and grow vital relationships with businesses and supporters, while ensuring the smooth running of events and stewardship activities. This is a fantastic opportunity for someone with strong admin skills, an eye for detail, and a passion for working with people. 
 

Key Responsibilities 

• Act as the first point of contact for telephone and email enquiries. 
• Support income coding, purchase order processing, and data entry. 
• Conduct research and due diligence on potential corporate and event prospects. 
• Provide general admin support, including sending thank you letters and event materials. 
• Assist with stewardship of corporate partners and event participants. 
• Collaborate with the social media team (e.g. LinkedIn) to support donor journeys and identify new prospects. 
• Manage event merchandise stock. 
• Help create content for newsletters, proposals, and stewardship materials. 

About you

You'll be organised, proactive, and eager to learn. With excellent communication skills and a can-do attitude, you'll comfortable liaising with people at all levels and thrive in a collaborative environment. You will be confident using MS Office and social media platforms and enjoy keeping everything running smoothly behind the scenes. 

Essential Qualifications, Skills, and Experience 

• Demonstrable experience of working in an office environment 
• Proven administration skills  
• Good communication skills, both written and verbal 
• Good attention to detail 
• Good interpersonal skills 
• IT literate with MS Office and web-based databases and platforms 
• Good social media skills across all mainstream and gaming platforms  

Desirable Qualifications, Skills, and Experience 

• Experience Corporate relationships 
• Experience of CRM databases 
• Knowledge of the charity sector 

How to apply  

Click the apply button below and complete the online application process before the closing date on Monday 9 June 2025. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

Recovery Worker – Supported Housing

Location: Barnet, EN5 2TH

Salary: £27,320 inclusive per annum (plus 1 contracted sleep-in a week at £78.30)

Hours: Permanent, 37.5 hours per week

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.

We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Leecroft House as a Recovery Worker.

Right now, our 24 hour Supported Housing service in Barnet is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, but we also recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

London, South-East Coast, East Midlands & East of England

£51,481 per annum

Full-time, 35 hours per week

Permanent contract

Home based role living in any of the regions specified*

Join CSP’s successful Campaigns and Regional Engagement team

We have an exciting opportunity for an experienced communications professional to join our Campaigns and Regional Engagement team. You will assist in raising the profile of physiotherapy throughout London, the South-East Coast, the East Midlands and the East of England, and support our work to influence key stakeholders.

Through the development of effective communications, you will engage and inspire Chartered Society of Physiotherapy (CSP) members to promote the value of physiotherapy in their communities, whilst also building opportunities to increase the profession’s influence with local decision makers. The role also involves substantial input into CSP campaigns and events.

First class communication skills, confidence and self-motivation are essential attributes for this role, along with the ability to work effectively across team boundaries. Educated to degree level, or equivalent, you will also need expertise in at least one, and preferably several, of the following: stakeholder engagement, media and PR, online communications, video production, public affairs, writing for publications and event management.

*You must be able to travel within the regions specified and be willing to undertake some work in the evenings and on weekends. Homeworking is subject to meeting assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.

For an informal discussion about the role, please contact head office to arrange a discussion with Becca Bryant or Jennie Edmondson.

Why work for the CSP?

The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 5 June 2025.

Interview date: 25 June 2025, in person at the CSP London office.

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.

NO AGENCIES

We are looking for people to join our team who live in the following area:

• London

We are looking for passionate individuals to work in the National Counter Trafficking Centre.Are you ready to improve the lives of young people affected by modern slavery, do you have Immigration, Social Care, or Criminal Justice Experience? If you have answered yes then we are waiting to hear from you! 

We have a full-time role available (37 hours per week), is home based and have the potential for extensive travel across our delivery sites; due to the nature of the work you must be able to identify a confidential space whereyou can carry out your day to day work. If you are interested in applying for the role, you must have a current driving licence and use of a car or be able to manage extensive travel via public transport.

What are the responsibilities of the Independent Child Trafficking Guardian:

Support for Children: Independent Child Trafficking Guardians support children who have experienced trafficking and exploitation, working alongside other professionals to ensure that children receive appropriate support in line with their needs. 

 Within this role some of your responsibilities will be: 

• Supporting professionals, including Social Workers, Police, Youth Justice Teams, Foster Carers and Residential Support Workers, to identify children exploited through modern slavery and refer them into the Service 
• Provide advice, guidance and information about child trafficking and initial safety planning to professionals through 1:1 case consultations or attendance at multi-agency meetings 
• Develop initial needs assessments and action plans 
• Support practitioners from partner agencies to meet the needs of children who have experienced trafficking and exploitation
• Manage a substantial caseload of young people supported through direct and indirect work, working within the requirements of service Key Performance Indicators and in line with Home Office Guidance.
• Support children through face-to-face contact and online platforms using creative approaches to ensure that children receive an excellent standard of specialist support within the boundaries of the role.
• Identify and respond to safeguarding, alerting managers to concerns and working with staff from partner agencies to deliver a robust safeguarding response. 

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
This contract is due to expire on 31 March 2026.

If you would like to learn more about the role, please attend one of our drop-in sessions on Monday, May 19th. 

Join the meeting now - 09:30 - 10:15

Join the meeting now - 17:00 - 17:45

Are you passionate about leading high-impact services that support individuals facing multiple disadvantage? Do you thrive in complex environments and have the leadership skills to shape a psychologically informed, client-centred team? If so, we’d love to hear from you.

About the role:

We’re looking for a dedicated Service Manager to lead our specialist 18-bed 24/7 Complex Needs hostel in Camden. Leading a team of Project Worker Complex Needs, Specialist Multiple Disadvantage Workers, Trainee Project Workers, an Apprentice, ETE Worker, Night Concierges, and locums - the service supports individuals who have experienced significant disadvantage. This includes long-term rough sleeping, substance use, severe and enduring mental health issues, involvement with the criminal justice system, and self-care challenges.

This is not a typical hostel service - it is a dynamic, intensive, and highly specialist environment requiring compassionate leadership, robust risk management, and strong inter-agency collaboration. You will be at the forefront of driving a psychologically informed and trauma-responsive service that not only provides accommodation, but creates a platform for meaningful recovery, connection, and progress.

As Service Manager, you will lead a skilled team in delivering high quality, person-centred support and accommodation. You’ll be responsible for staff development, operational oversight, risk management, partnership engagement, and ensuring compliance with service specifications and safeguarding standards.

In return, we offer a strong culture of learning, access to a sector-leading leadership development programme, and the opportunity to shape practice in one of the most critical and challenging areas of homelessness work. Join us in creating a place of safety, growth and transformation in the heart of Camden.

About you:

• You’ll bring a deep understanding of complex trauma and how to translate this into Psychologically Informed Environments (PIE).
• You’ll have a proven ability to lead and motivate staff teams, respond to crisis, and ensure that frontline practice is effective, compassionate, and empowering.
• Demonstrable experience working with people facing multiple disadvantage in a supported accommodation or complex needs setting.
• A strong track record of managing or leading teams to deliver measurable, client-centred outcomes.
• Confidence in working in partnership with statutory and voluntary agencies to build integrated and effective support pathways.
• Excellent communication, organisational, and problem-solving skills.
• A reflective, emotionally intelligent leadership style grounded in values of inclusion, equity, and respect.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 1st June at midnight

Interview date: Thursday 12th and Friday 13th at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

We are seeking motivated change-makers who have a heart to see students come to faith in Christ and a passion to help students live and speak for Christ.

Salary: £25,238 per year 
Location: Home-based within a regional team
Hours: Full-time or part-time
Closing Date: 11 June 2025

About the role:

As a Christian Union Staff Worker, you will play a vital role in supporting, encouraging, and equipping students in Christian Unions (CUs) to share the gospel in their universities.

In this role, you will:

• Train and support CU leaders in evangelism, helping them to share the gospel effectively
• Work alongside CU members to reach their friends and peers with the good news of Jesus
• Support students in understanding the Bible and applying it to their lives
• Organise and facilitate training events in evangelism, leadership, and discipleship
• Build relationships with local churches, student workers, and other organisations
• Recruit and supervise Relay Workers and Associate Staff Workers
• Promote UCCF’s ministry among students and churches, developing prayer and financial support networks
• Take part in UCCF training and national conferences for personal and professional development

To equip Christian Union Staff Worker's for this strategic ministry, staff follow a training curriculum covering theology, biblical studies, mission, apologetics, church history, and ministry skills. They receive ongoing support from a Team Leader and regional team, meeting regularly for study, prayer, and fellowship.

About you

We are looking for someone who:

• Is a committed Christian (an occupational requirement of the role)
• Has a heart for student evangelism and discipleship
• Is able to relate well to students, inspiring and equipping them for mission
• Has strong communication skills
• Is able to think strategically and initiate change
• Can work independently while also being part of a regional team
• Is willing to raise personal financial support
• Agrees with UCCF’s Doctrinal Basis

About UCCF

UCCF (Universities and Colleges Christian Fellowship) exists to make disciples of Jesus Christ in the student world. We support and resource student-led Christian Unions across the UK, helping students reach their campuses with the good news of Jesus. As a Christian Union Staff Worker, you will be part of a team passionate about equipping and supporting students to live and speak for Jesus.

We're looking for a kind, compassionate, and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.

£38,148.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

A Deputy Contract Manager is to support the Cluster Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant frontline staff. Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

For a full job description, please visit our website.

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

Educated to degree level or equivalent
Holds relevant CMI/NVQ Level 4 or other business/management qualification
Sound understanding of Positive Behaviour Support framework
2 years of experience with profound autism or complex learning disability

Desirable:

Educated to degree level or equivalent
Holds relevant CMI/NVQ Level 4 or other business/management qualification
Sound understanding of Positive Behaviour Support framework
2 years of experience with profound autism or complex learning disability

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

Bereaved parents and families are at the heart of why Sands exists. Sharing their experiences of pregnancy and baby loss, and what connects and involves them with our work, is both an important part of their bereavement journey and a way to demonstrate the need for our vision and mission to succeed. This role will help us to show in a real and human, authentic way, what Sands is doing to save babies’ lives and support bereaved families.

Sharing these personal stories in external communications will help us reach more people, bringing to life the work we do in a way that engages diverse audiences, and increasing the likelihood of their taking actions in support of Sands.  

This new role has been developed to support the Communications & Engagement team to develop our story-telling function, build our real stories library and ensure the associated consent and stewardship processes are compassionate, efficient and effective. The Stories Officer will ensure wherever possible, that external communications assets and content created by teams across Sands includes the voices of people touched by pregnancy and baby loss – including those who have been personally affected, and those who are allies of Sands, such as healthcare professionals, corporate partners, research partners, fundraisers and more.

You will have experience of working in a charity stories or communications team, or in a stories-led environment such as journalism.

A good knowledge of compliance and safeguarding issues, including experience of working with vulnerable people in a communications context is required.

With excellent written communication and creative skills, you will be able to produce work that captures and conveys real life experiences in a sensitive and compassionate tone.

You will be highly organised with the ability to multi-task and work across more than one project simultaneously.

 Hours: Part Time 21 - 25 hours, ideally split between 4 – 5 days Monday – Friday. One evening in three (currently Wednesday) may be required.

Contract: Fixed term until 31st March 2026, extension likely. Start date June 2025.

Responsible to:  Nightingale Service Manager

Location: Richmond upon Thames - User homes, community locations, offices, from home as required by service.

Salary: £28 – 32k FTE DOE plus 5% employer pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Join a great team providing support to local older people when leaving hospital.

Age UK Richmond upon Thames are a local independent charity providing support for older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a positive and long-lasting impact on the health and wellbeing of local older people.

We currently have an immediate excellent opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides support to older people over the age of 65 living in the London Borough of Richmond upon Thames on their return home from hospital or when they have become unwell in the community.

The team is involved in organising and delivering tasks which facilitate a speedy hospital discharge / make the home safer to avoid readmission and avoid admission in the first place. This includes preparing the home for discharge; fitting keysafes; moving furniture; shopping; arranging travel and providing advice.

The role will involve:

- Managing a caseload of clients.

- Developing a holistic plan of support and directly delivering aspects of it.

- Liaising with hospitals, social workers, volunteers, family members, carers and other voluntary sector organisations and services.

- Administration related to the delivery of the service.

We are looking for an individual with experience in a health or social care related field, has an understanding of the challenges facing older people upon leaving hospital, has access to their own transport and is able to undertake physical tasks associated with preparing the home for discharge. Good communication, administration and coordination skills are also essential.

Click redirect to recruiter to be taken to our website for full details and how to apply. Applications should be submitted by 9 a.m. on the 4th June 2025. Interviews will take place on Monday 9th June.

We're looking for a kind, compassionate and resilient Contract Manager to join our Mental Health service in Slough.

£41,000.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking an experienced and dynamic Contract Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs.

As a Contract Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement.

What you'll do:

Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Responsible for maintaining quarterly staff succession plans
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Ability to lead and motivate staff to deliver excellent services
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind
Excellent organisation skills
Thrives on change and enjoys dynamic diverse environments

For the full list, please see our website.

What you'll bring:

Essential:

Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification

Desirable:

Other relevant professional memberships and/or specialist qualifications
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.