Support Worker Jobs

Salary range: £25,260 - £30,044 (depending on experience) + 8% shift allowance per annum

25 hours per week covering a range of shifts (between 7am-10pm Monday to Friday, and 8am- 4pm Saturday/Sunday)

Typical shifts include: 7am-3pm/8am-4pm/10am -6pm/2pm-10pm. This role is part time working.

Based within the custody suites of West Midlands Police.

This advertised role will work between Wolverhampton, Oldbury, Stechford, Bloxwich, Coventry and Birmingham (Perry Barr) Police Custody suites

Job Ref: 1170

Following internal promotion, an exciting opportunity has arisen for an Arrest Referral Worker in our CARS team, which has had, and continues to receive national recognition.

Cranstoun are proud to work with the West Midlands Police Crime and Commissioner to deliver the Cranstoun Arrest Referral Service within the custody suites of West Midlands Police, and West Midlands Courts, offering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.

Are you currently working as a substance use worker, probation officer, or could you bring transferable skills and experience to our team? Are you a good listener? Can you motivate people to change? Are you comfortable working with vulnerable people? This is a great opportunity to have a positive impact on people’s lives!

You will work between police custody and criminal courts. You will assess, advise and refer offenders, providing them the opportunity to access treatment to address their substance use. Working with courts, you will promote the use of Community Sentence Treatment Requirements (Drug Rehabilitations Requirements and Alcohol Treatment Requirements) amongst all court professionals and the judiciary, contributing to Pre-Sentence Reports and advocate for our service users.

You will be responsible for delivering all elements of substance use work including assertive engagement, harm reduction support (including naloxone provision), as well as other associated duties. You need to have an understanding of the issues faced by people who use drugs and alcohol, and who commit crime, and be dedicated to delivering a service that supports these individuals to make positive changes to their behaviour, health and well-being.

All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting. 

To download an application, please visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: 1 February 2025.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No: 1061582

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Job Summary

Community Mental Health Transformation is part of a long-term plan to improve mental health services. Big Life group has commissioned Gaddum to support the development of the lived experience input in a key system change project for the improvement people’s experiences of services. Greater Manchester’s Co-Occurring Conditions project is centred on those who have concurrent mental health and substance use challenges.

Job Purpose

To support the development of lived experience engagement within the co-occurring conditions workstream. You will support people with lived experience to attend and contribute to design and testing session of services and systems.

You will work with the GM Co-Occurring Conditions Team and wider partners across GM to ensure lived experience is at the heart of mental health services in Greater Manchester.
 

Main Duties and Responsibilities

1. Support people with lived experience to engage with the Co-Occurring Conditions workstream.
2. Attendance at events and publicising the programme.
3. Organising and ensuring involvement at Co-occurring Conditions meetings.
4. Developing community interest Representation across Coproduction internally and building opportunities across community led groups and peer groups.
5. Developing Lived Experience activities to encourage collaboration, information sharing and opportunities.
6. Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
7. Work collaboratively with other coproduction leads across Gaddum.
8. Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
9. Ensure that Lived Experience members, whether from the core group or single invitees, are properly off boarded.
10.Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
11.Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.

The post-holder will be required to undertake other tasks as reasonably directed by the Senior Leadership Team, which will usually be commensurate with the skills and experience of the post-holder.  

Join the mental health mission and choose a career that changes lives. 

Get paid to train as a social worker and specialise in supporting adults with mental health needs.

With Think Ahead, you could: 

• Train and work in your local area and make a difference in your community. 

• Earn as you learn with dedicated support from experienced social workers and academic tutors.

• Gain a fully-funded postgraduate diploma and master’s degree in just two years. 

The Think Ahead programme 

Think Ahead offers a paid two-year social work training programme, partnering with NHS trusts and local authorities across England. Each year we train up to 160 social workers, bringing passionate people into the sector and strengthening mental health services. 

Joining a unit of fellow trainees, you’ll learn on the job, working alongside mental health professionals and learning from senior social workers.

By training with Think Ahead, you’ll be joining the mental health mission and beginning a worthwhile career in the social work sector. 

Who are we looking for? 

We want people who can make a real difference and help people living with mental illness. You don’t need any prior experience of social work, but you will need to:

• Hold or be predicted to hold a 2:2 in a subject other than social work. 
• Hold at least a grade C at GCSE level in Maths, and in English or English Language (not English Literature), or an equivalent level 2 qualification.  
• Have the right to remain and work in the UK (including access to public funds) for the entire duration of the programme. 

We encourage applicants from underrepresented groups within the mental health and social work sector, including people from Black, Asian and ethnically diverse communities, people with disabilities, and those who identify as being part of the LGBT+ community. We also encourage men to apply, as they are also currently underrepresented. 

For full details you can take our eligibility checker. 

About the role 

Mental health social work is a highly varied role that offers a wide range of opportunities to support the lives of people with mental health needs. 

Using a social approach, you will help them address a diverse range of factors including relationships, housing, and employment, that are often overlooked in treatment of mental illness. 

This might include standing up for someone’s legal rights in the workplace; reconnecting them with friends, family and their local community; or working with local authorities to make sure they are living in accommodation that is suitable for their needs. 

How to apply

Registrations for 2025 are open now! Early applications are encouraged as some locations will close sooner than others. 

Job Title:   Senior Recovery worker

Location:  Heather Lodge - London Borough of Tower Hamlets

Salary:    £27,352.00

Hours: Hours:   40 hours per week including weekends

Contract:  Permanent

PRHA is a great place to work – Our award winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness.

As an IIP Gold standard employer we value our staff and commit to develop their skills and support them in their important work.

Bring your enthusiasm and your desire to make a difference to the lives of homeless people.

Do you have the commitment and values to make a real difference to the lives of people Mental Health? Are you passionate about empowering people to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?

PRHA provides high quality, person-centred support to people with mental health and other support needs. The support we offer is tailored to the individual client’s needs and wants, whilst encouraging independence and community engagement.

We are looking for

· A calm, resourceful and energetic individual who is highly motivated, hardworking and keen to support people with mental health in a proactive and holistic manner.

· Skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for all our service users.

· Ability to support people to maintain a healthy state of wellbeing, mentally, physically and emotionally.

· Willing to embrace all aspects of the role including, but not limited to, providing support with domestic tasks, and supporting individuals to access work, education and social opportunities.

· You will be required to work in a flexible manner, on a roster basis, which will include evenings, weekends and sleep-in shifts. Previous experience, whilst desirable, is not necessary 

What we offer

We offer our staff a generous benefits package, which includes:

· Pension Scheme – We offer a group stakeholder pension scheme with 2% employer's contribution, employee contribution is 5%

· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

· Season Ticket Loans – We offer interest-free season ticket loans after successful probation

· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Do you want to make a positive difference to the lives of others

Barnet Mencap has been improving the lives of individuals with learning disabilities and/or autism in the London Borough of Barnet for over 50 years. Our services include supported accommodation, leisure activities, learning programs, and expert guidance, all focused on equal opportunities and safeguarding. We are committed to supporting people to live fulfilling and independent lives.

The Role of the PEW is to gather feedback from current service users of forensic inpatient secure hospital services and ultimately improve conditions for the patients.

In order for the PEWs to carry out their role, we are looking for someone to provide them support.

The Support Worker will assist a Peer Engagement Worker who is employed by Barnet Mencap in collaboration with the North London Forensic Collaborative (NLFC).

We are looking for someone who is caring and compassionate, non-judgemental and organised

The post holder will need to be able to build a rapport with their client, ensure they arrive for work in a timely and safe manner, are able to record their findings and decompress after being on the ward.
the post holder would need to liaise with both staff at Barnet Mencap, the NLFC as well as the Peer Workers support team.

The Peer Engagement Worker has a learning disability and/or autism and will independently travel to Barnet Mencap’s office. The Support Worker’s role will focus on assisting with travel to and from two psychiatric forensic hospitals: Chase Farm Hospital and the John Howard Centre, ensuring a safe and comfortable journey

Taban is looking for an Asylum Seeker and Refugee Support Worker based in Manchester Full or Part-time options are available.

Introduction

This is an opportunity to join Taban's team during a period of growth.

Started 5 years ago, Taban is a young charity providing personal and practical support to Farsi-speaking refugees and asylum seekers in and around Manchester. We guide clients new to the UK in accessing health, education, housing and other support services.  As we get to know clients and they grow in confidence and trust, we work collaboratively with them to help them achieve their goals and build successful lives in the UK.   

Taban has a growing base of financial support including grants from the Benefact Trust and National Lottery. This support for our expansion enables us to recruit for this fully funded post.   This appointment is an important step in our development and will help Taban to reach many more people who need the support we provide.

Job Summary

To work as part of the team to deliver practical support and assistance to our clients

The Role

You will be responsible for providing professional person-centred support to our clients through direct engagement, working not only to resolve their issues but also to build their confidence and capacity over time.

Main Duties

To deliver client engagement in a mixture of face-to-face meetings, phone calls and messaging – guiding clients to solve problems.

              This is a hybrid role, with the flexibility to work from home and our offices in Fallowfield.

• To communicate and share easily understandable information and prepare information resources.

• To keep accurate client engagement logs using our online Client Record Management System.

• To refer, signpost and connect clients to appropriate service providers and facilitate clients' appointments

• To manage the workload effectively. 

• To introduce suitable candidates for our mentoring service.

• The post requires weekly travel to two drop-in sessions in Manchester.

Person Specification

We are looking for someone with the following skills and attributes:

1. A strong desire to help our clients, with an insight into the needs, experiences and hopes of refugees and people seeking asylum.

2. Basic working knowledge of UK mainstream services e.g. Education, Health, Housing, Welfare Benefits and community support systems.

3.          Good spoken and written English, sufficient to advocate and negotiate on behalf of clients. Fluent spoken Farsi is also essential. 

4. Mature communication & interpersonal skills with the ability to empathise with and manage clients in stressful situations. 

5. Constructive approach to working within a small team

6. An understanding of cultural diversity within Farsi-speaking migrants,

7. Ability to be administratively self-sufficient and IT literate, including working knowledge of Microsoft Office 365 products: Word, and Excel.

8. OISC registered person or willing to train for the certificate is preferred but not essential.

Terms 

Location: Our office is based in Fallowfield, South Manchester, Free parking is available. A laptop and a funded mobile phone will be provided. 

Hours: We have budgeted for a full-time role of 35 hours per week. Flexibility in when these hours are worked can be negotiated. We are also open to applications from candidates looking to work less than full-time. 

Pay: £22,500-£27,000 Full-time equivalent starting salary, with the potential to increase with experience and in line with growth in the organisation. 

Benefits: Employer pension contribution. There is also a training budget, with flexibility as to how this is used.

If you are interested in this role, please email your CV and a letter setting out the reasons for your interest and why you believe you meet the person's specifications to our designated email address. 

Candidates will be invited for interview on a rolling basis. 

About Us

We have an exciting opportunity for a Senior Project Worker to join Church Walk which is a women only project. Supporting 31 women with complex needs. Referrals come from Hackney housing and other providers in the Hackney Pathway. We work with women with complex trauma. We joint work with local mental health teams, Adult social services, Domestic abuse navigator and services attached safeguarding, MARAC.

The project provides a client-centred recovery-based approach tailored to the needs of the individual which is gender specific. Staff promote engagement with internal and external services with the purpose of enabling clients to positively progress in their recovery journey.

The role will involve holding a case load, as well as supporting and motivating colleagues by exemplifying good practice in client led key working, outcomes, incident handling, risk management and innovative practice To be successful in this role you should have a good understanding of the needs of homeless people and be able to work in an empathic and boundaries way with people who have experienced complex trauma.

About you

The successful candidate will be committed to using, and coaching others to use, psychologically informed and trauma-informed working to engage multiply excluded and highly vulnerable adults to identify and achieve their goals. You will have experience of developing strategic initiatives that have proven results in improving the outcomes of a team.

Your strong emotional intelligence and resilience  will underpin an empathetic approach to client-facing work and to working with a staff team that deals with highly complex individuals and situations on a daily basis. You will be able to demonstrate that you have a solid foundation of exceptional personal organisation, problem solving abilities, and initiative, to manage the responsibilities of the role effectively.

*For genuine occupational requirement reasons we are looking to appoint women only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9)

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 20th January 2025

Interview and assessments on: 28th January 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C. 

Do you have experience of working in drug or other community services and with volunteers? Have you been affected by hepatitis C, or have you supported anyone who has hepatitis C?

We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills.

Working under the guidance of the Peer Programme Manager and as part of the wider team programme to eliminate hepatitis C, the Peer Support Lead will provide volunteer peer support, coordinate the delivery of educational workshops, promote and provide hepatitis C testing and prevention interventions across community settings, and ensure that patients are supported throughout hepatitis C treatment and care.

This post will require extensive travel across the region and it’s desirable the post holder holds a clean driving licence and have their own vehicle for work related travel.

ABOUT THE ROLE

We are looking for a dedicated team to deliver person centered and bespoke trauma informed support to vulnerable women in Luton. 

As part of a new provision, this service will be open to women who experience sexual exploitation and are dependent on drugs/alcohol, and will offer stable and psychologically informed support in safe, secure surroundings they can call their home. 

The service will work in collaboration with multiple services and partners, to embrace a flexible, strengths based approach, displaying tolerance, recognition and understanding the impact trauma can have on behaviour.   

The service will engage with women who are sexually exploited and are facing homelessness due to multiple forms of exclusion, such as historical or ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and who are engaging in survival sex or sex work, enduring high levels of violence and coercion.  These are women who often find themselves repeatedly going through the accommodation pathway and have exhausted all other available options.

We are looking for Relief bank Support Mentors to work with a passionate and committed team focused on delivering essential support and safe accommodation to sexually exploited women in Luton who suffer extreme levels of violence, coercion and trauma. 

You will support and empower our residents and participants to maintain their health and wellbeing, to be part of the wider community and help them to lead more fulfilling lives. You will be involved in organising and delivering stimulating and engaging groups and activities across our sites to address the challenges faced by our residents and participants, to support them on their journey towards independent living.

We will be holding a recruitment day for this service on the 14th of January 2024 in Luton.  (This is a Women's Service and we will not be accepting applications from men).

ABOUT THE SERVICE

The service will consist of 11 self-contained flats, plus one sit-up space for women in crisis and private space for keywork sessions.   The accommodation has been designed to offer women their own homes, behind a protected front door.    This model is delivered locally in mixed units and has shown that people with a range of needs can thrive in this type of accommodation. 

The service will embrace a flexible approach, displaying tolerance, recognition and understanding the impact trauma can have on behaviour.   The service will remain conscious of the societal tendency to unconsciously exhibit bias against women, whereby behaviours considered acceptable from males are often deemed unacceptable for females due to ingrained gender stereotypes.   Sexually exploited women will not be expected to change to fit into a service model, rather the service model is designed to support women with high levels of trauma and a complex array of support needs and behaviours.

The service will provide tailored support on an individual basis, adopting an intensive, strengths based, person-centered approach in collaboration with multiple services and partners as required.   The service will work with each client on a co-produced, comprehensive support plan where the priorities are set by the client. 

Support plans will include:

• Health and mental health needs
• Drug/alcohol and other dependencies
• Exploitation
• Exiting sex work
• Risk and resilience
• Self-care
• Offending
• Relationships
• Move-on/Resettlement
• Education/training/employment

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

You will be creative and able to support and implement new ideas and initiatives, being a team player and able to communicate effectively with people from different backgrounds! You will be able to use your own lived experience to support and empower others, whilst recognising the diversity of experience and journeys that our residents and participants have. We’re looking for someone who is passionate about what we do and can live through our values and culture to help make a difference. 

What we are looking for:

• Basic IT – ability to learn new software programs, including Microsoft
• Excellent communication skills both written and oral relationship building
• Ability to manage own workload and determine priorities – time management skills.
• Able to manage emotionally challenging, distressing and potentially triggering situations
• Able to work as part of a team with internal and external partners

What we would like, but not essential:

• Experience coordinating and/or delivering activities and interventions to vulnerable people
• Experience working with complex needs and challenging behaviour

OVERVIEW OF KEY RESPONSIBILITIES

• Support our residents to achieve their personal goals, in line with their support plan, liaising with internal and external professionals.
• Plan, implement and promote a range of internal and external activities and programme opportunities.
• Empower our residents and participants to make decisions and take control over their lives, by creating a positive and enabling environment.
• Recognise signs of deteriorating mental health or general wellbeing, initiative appropriate support and interventions.
• Support the team, residents and participants with knowledge of your own lived experience, coping mechanisms, and other relevant information and guidance.
• Deliver harm reduction advice and educate others whilst working alongside professionals.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Further details of the role, responsibilities and key criteria can be found in the JDPS attached.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Peer Support Outreach Worker (Serious Mental Illness)
Post no: 623
Location: Milton Keynes
Contract type: 12 Month Contract
Hours: 12 hours per week (Mon, Tue, Thurs hours TBC)
Salary: £23,088 per annum, FTE (actual salary £7,488 per annum)

We are searching for new Peer Support Workers with lived experience to join our new peer support service. The role involves facilitating Peer Support groups to enable and support individuals with Serious Mental Illness.

Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals. If you feel like you would be suitable for this role, we can’t wait to hear from you.

Service Delivery

• Facilitate Peer Support groups to enable and support individuals with Serious Mental Illness to get their 6 physical health checks and in turn, achieve the service’s KPIs.
• One to one navigation to enable and support individuals with Serious Mental Illness to get their 6 physical health checks and in turn, achieve the service’s KPIs.
• Where appropriate, support clients to access other services within Mind BLMK.
• Encourage and support client engagement with Mind BLMK through the influence and participation process, Guarantor Membership, and training opportunities.
• Identify and build good working relationships with Central and North West London NHS Foundation Trust, community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Establish and maintain effective working relationships with the Mind BLMK team and relevant key post holders.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Tuesday 7th January 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

We are seeking a dynamic and innovative mental health support coordinator to lead our programme based in Lewisham for LGBTQ+ communities. We will work with the communities, especially from an intersectional identity lens to develop co-produced wellbeing activities to ensure greater mental health. Activities such as walking, cooking, reading, banner making, gardening groups and one-to-one support will be provided. This job would suit someone who is able to work with a diverse range of people to ensure they can meet their mental health and well-being goals.

[Programme]

This role will be part of two programmes of work which we are funded for. One is our existing mental health drop-in programme, one-to-one advice and advocacy for LGBTQ+ communities, and a second programme of work called Lewisham Proud and

Well, designed to work with communities to co-produce activities which will support and stimulate wellbeing for the participants. The aim of the programme is to help participants feel more independent and more aware of the range of service provision and help that is available locally.

[Role]

This role will include client assessment, one-to-one support and advice work, as well as group work facilitation. This role would suit someone with a background in mental health support , and someone who is interested in building programmes alongside the LGBTQ+ community in Lewisham, especially with intersectional identities. You will also manage a support worker and a small team of volunteers who work on the programmes

Housing Rights Worker

Location: Birmingham

Salary: Grade 3 - £31,133 per annum

Fixed term contract until April 2026

Full time – 37.5 hours per week

Closing date: Wednesday 22nd January 2024 at 11:30pm

Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.

About The Role

This role will be part of our partnership with a leading bank which aims to build financial resilience and break the cycles that lead to financial exclusion and poor financial health negatively impacting people’s housing situations. You will deliver high quality housing advice and advocacy in line with the Birmingham hub’s local community priorities: supporting families experiencing homelessness, improving conditions in the Private Rented Sector and reducing barriers for those experiencing multiple disadvantages. This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.

About You

You will have the ability to listen to, engage and work with individuals and communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. You will be able to carry out casework related interviews, maintaining detailed case records and offering advice and support to clients so they can make informed decisions as well as deliver group workshops and presentations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

In Birmingham hub we specialise in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format:

• Experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
• Ability to listen to, engage and work with individuals and communities
• Experience of delivering and/or ability to deliver group workshops and presentations

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We create change and align behind our strategy

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Purpose:

Welcome refugees and asylum seekers arriving in Derby, connecting them to the community and supporting their integration through activities, individual assessments, and tailored support plans.

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support to Refugees and Asylum Seekers within our Thriving Places project. Your time will be spent at the Integration Hub in central Derby.

Thriving Places is a 3-year project, funded by the National Lottery, which will provide support to asylum seekers and refugees as they integrate into life in the UK. The project supports people on an individual basis, with the development of Individual Support Plans (ISPs), the provision of integration activities and opportunities for training, skills development and volunteering. The Refugee Integration Worker will work as part of a team and work directly with refugees and those seeking asylum to carry out needs assessments, develop ISPs and support people on their integration journeys.

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practices to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

Key Responsibilities:

Needs Assessment and Support Plans:

• Carry out Initial Needs Assessments and develop Individual Support Plans (ISPs) with regular reviews.
• Respond to ISPs by liaising with housing providers, GPs, schools, and other relevant services.
• Encourage and support beneficiaries toward integration, independence, and engagement in community activities.

Practical Support and Referrals:

• Provide advice on benefits, housing, health, education, and employment.
• Refer individuals to appropriate services and organisations as needed.
• Facilitate clear and prompt communication with participants, using interpreters when required.

Community Engagement and Delivery:

• Deliver activities and assist with registration at the Integration Hub.
• Support the Derby Team in delivering sessions aligned with ISPs.
• Promote a culture of welcome by engaging with local organisations and networks.

Monitoring, Evaluation, and Administration:

• Contribute to monitoring and evaluation processes related to support and integration.
• Maintain accurate and up-to-date records.
• Complete all administrative tasks required for the role and organisation.

Team Collaboration and Organisational Contribution:

• Actively participate in team meetings, staff training, awareness events, and fundraising activities.
• Support and guide volunteers in welcoming and assisting refugees.
• Contribute to the overall work of Upbeat Communities.

Ethos and Policies:

• Work in alignment with Upbeat Communities’ Christian values and organisational policies.
• Report regularly to and be accountable to the Line Manager.

Person Specification

Essential Criteria:

• Emotional Intelligence & Compassion in Action:
  • Understands the importance of recognising and managing emotions in oneself and others.
  • Recognises the value of care and commitment to making a positive impact in relationships and the community.
• Personal Growth and Empowerment:
  • Acknowledges the importance of feedback and personal growth with a willingness to learn.
  • Understands the importance of providing others with support to make decisions and grow.
• Organisational Skills:
  • Understands the importance of prioritising workload and meeting deadlines under pressure.
• Technical Knowledge:
  • Has basic knowledge of email and Microsoft Office tools, with limited practical experience.
• Understanding Refugee Needs:
  • Has a basic understanding of the needs and experiences of refugees and asylum seekers.
• Adaptability and Problem-Solving:
  • Recognises the importance of adapting to change and managing multiple tasks.
  • Recognises issues and seeks guidance to contribute to potential solutions.
• Communication and Collaboration:
  • Understands the importance of effective communication and collaboration with stakeholders.
• Ethics and Inclusivity:
  • Understands the importance of ethical behaviour and maintaining confidentiality.
  • Recognises the value of cultural diversity and the importance of inclusivity.

Desirable Criteria:

• Previous experience working with refugees and asylum seekers.
• Experience in delivering workshops or community events.
• Fluency in a relevant community language.

Additional Notes: This role requires flexibility, as some evening or weekend work may be necessary to meet the needs of the community. A commitment to the organisation’s values of emotional intelligence, compassion, learning, and empowerment is essential.