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Senior Business Support Officer
Finance & Operations | Remote (UK-based)
Salary: £40,000 per annum
Hours: Full-time (35 hours per week)
Location: Home-based with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2028 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources; to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.
As we enter an exciting new phase of growth and influence, we’re looking for a highly organised and proactive Senior Business Support Officer to play a key role in supporting our operations.
About the Role
This is a pivotal position at the heart of the organisation. You will provide high-quality operational, governance, and administrative support, ensuring we run efficiently, compliantly, and in line with best practice. You’ll work closely with senior leadership, the CEO, and the Board of Trustees, acting as a central point of coordination across teams.
Key Responsibilities
- Governance Support
- Orgnisational planning and policies
- HR support
- IT support
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Tuesday 14th April 2026 at 11:00
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
Thank you for your interest in Population Matters.
#Senior Business Support Officer #Business Support #Governance #Senior Governance Officer
Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Important Information
• This is a UK-based role
• Applicants must have the Right to Work in the UK
• We are unable to offer sponsorship
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Compliance Officer will safeguard the charity by contributing to robust internal governance and compliance processes, supporting risk identification and management processes and being mindful of relevant legislation and regulation. This role will be able to interpret regulatory guidance and make suggestions for changes to internal processes, including but not limited to guidance published by the Charity Commission for England and Wales and the Information Commissioner’s Office.
Through the development and utilisation of new and existing processes, you will provide assurance to the charity’s leadership teams that the organisation operates in line with statutory obligations, internal policies and procedures and recognised best practice standards.
This role will co-ordinate and support the development, implementation, and regular review of policies and procedures that underpin strong internal controls and transparent decision-making. Responsible for supporting colleagues with identification, assessment, and monitoring of incidents and operational risks, helping to record proportionate controls and review periods to protect all stakeholders. In doing so, you will promote a culture of accountability, ethical conduct, and continuous improvement across the charity.
This role focuses on the processes that support operational day-to-day governance and compliance, as opposed to overarching governance which falls to the responsibility of the CEO, supported by the Board Secretary/ Executive Assistance role.
Working closely with the Finance and Operations Manager, Quality Assurance Manager and external Data Protection Officer to ensure a co-ordinated and streamlined approach to governance, compliance and risk across the whole organisation.
This role is not responsible for:
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Acting as Board Secretary
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Strategic decision making
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Providing legal advice
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Acting as the Data Protection Officer
You Will Bring:
A strong understanding of internal governance frameworks, ability to implement and coordinate risk management principles and processes and a strong understanding of regulatory compliance. You will demonstrate exceptional attention to detail, sound judgment, and the confidence to ensure processes are applied across the organisation. With strong analytical and problem-solving skills, you will proactively help others to identify risk and implement and record effective mitigations and controls. You will be able to implement processes which support continuous learning and improvement of policies and procedures. You will work closely with others who have a responsibility for compliance, quality measures and risk identification processes ensuring seamless working across departments.
You will also bring excellent written and spoken communication and have strong interpersonal skills, which enable you to deliver training to others and to foster a culture of integrity around compliance. You will build trusted relationships across the organisation while maintaining independence and objectivity in your own role, having the confidence to speak up if change is needed or processes and practice needs to change.
We’re looking for someone who is highly organised with attention to detail and is able to work collaboratively with a focus on operational delivery.
How to apply
Please upload your CV and supporting cover letter outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 6th April 2026
Interviews:
First stage virtual: w/c 13th April 2026
Second stage in-person (Leeds): w/c 20th April 2026
For more information, please refer to the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Details
Position:Head of Community Support and Operations
Location:Barnsley, South Yorkshire
Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance
Salary: £50,562 FTE (£40,996 pro rata)
Contract type:Permanent
Reportable to: CEO
Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop
Job Purpose
The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS. This person will be a key role in the growth and development of the executive team. You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice. You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does. You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.
You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers. As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.
Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures. You will work in collaboration with the CEO in any areas that need significant development or management.
You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.
Benefits:
- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave
- Sick leave entitlement increases with years of service
- 5% pension contribution
- Paid leave to complete voluntary activity for up to 5 days pro rata
- Discount on local gym membership
- Flexible working with TOIL given for any additional hours worked
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive.
Surrey Community Action
Chief Executive Officer
35 hours per week, mostly office based but with some scope for working remotely.
Based in Burpham, Guildford, Surrey
The role is subject to a satisfactory DBS check.
£62,000 for a 35-hour week
5% employers pension contribution
25 days annual leave plus three days over Christmas
Employee Assistance Programme
About Surrey Community Action
Surrey Community Action supports Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey’s Communities and we provide services directly to Surrey’s communities that support community action and address unsupported needs.
About The Role
We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future.
As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey’s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team.
You will be the organisation’s lead ambassador, building trusted relationships with partners, funders and decision‑makers, and ensuring the organisation’s voice is heard at local, regional and national level.
You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast‑changing environment.
This is a role for someone who enjoys balancing big‑picture thinking with practical delivery, and who can bring people with them through periods of transition.
If you are motivated to improve the capability, capacity and resilience of the Surrey’s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you.
No two days will be the same, but there are some core parts of this role.
- Strategic Leadership & Organisational Direction
- You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future‑focused and well positioned within the voluntary and community sectors.
- Board Partnership & Governance
- You will work collaboratively with the Board of Trustees, providing high‑quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision‑making through clear reporting, analysis and professional guidance.
- Leadership of People & Culture
- You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high‑performance culture rooted in trust, accountability, equality, diversity and wellbeing.
- Change Management & Organisational Development
- You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience.
- Ambassadorial Role, Advocacy & External Relations
- You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders.
About You
The purpose of the Chief Executive Officer’s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved.
To do this, we need someone who embodies the following attributes, skills and experience.
You will have:
- Senior leadership experience within a voluntary, community, public or values‑led organisation, with accountability for strategy, performance and resources.
- Proven experience of working effectively with a Board or trustees
- Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation.
- Experience in fundraising, income generation and business development
- Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts.
- A strong track record of external engagement, partnership working and representation at senior level.
- People management experience, supporting a compact team delivering diverse projects.
- Excellent communication skills (including social media) and governance literacy.
- It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey.
You will be:
- Motivated, motivating and dynamic
- An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government
- A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities
- A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary.
- Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding.
- Calm and confident under pressure with an evidence-based approach to prioritising finite resources.
These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer.
The Nuts and Bolts
The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely.
Our offices are in Guildford, Surrey
We are committed to continued professional development and will support you to develop your skills even further.
The role is subject to a satisfactory DBS check.
The salary for this post is £62,000 for a 35-hour week.
We also offer:
- 5% employers pension contribution
- Employee Assistance Programme
- 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays
We can only accept applications from candidates with the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This role will be responsible for delivering an excellent recruitment experience for all candidates and supporting them through the vital first six months of their journey with Your Place. You will manage all recruitment systems, administration, and relationships with external recruiters, while delivering on improvement projects to ensure we provide the very best onboarding experience possible. In doing so, you’ll play a key role in shaping a culture of belonging from day one - helping new team members feel supported, connected, and set up to thrive - so we not only hire the right people, but retain them.
Salary: £30,205-£32,965 annual salary annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Responsibilities
People Operations
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To keep all employment records up to date and ensure files are appropriately filed, in particular recruitment and onboarding and process any contract changes promptly.
Recruitment
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Create an interactive and clear recruitment process from advertising to hiring stage, working closely with the wider People team to develop and deliver an excellent recruitment and retention strategy
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To act as a first point of contact for all recruitment enquires and requests received externally or internally, ensuring that these are dealt with promptly and professionally.
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Work closely with hiring managers on recruitment campaigns including supporting on writing JDs, uploading adverts to the applicant tracking system and various job sites, and liaising with the Marketing & Communications team on placing job adverts on social media platforms.
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Spearhead active recruitment and ‘headhunting’, using tools like LinkedIn, taking responsibility for helping us find the very best talent
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Keep up-to-date records of all recruitment and monitor diversity of applicants and produce frequent reports on interest, candidate experience and diversity, in line with our EDI commitments.
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Shortlist applications for vacancies, where requested and organise all aspects of online and in-person interviews
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Work with hiring managers to develop the best possible interview and assessment tools to ensure we are hiring the right people for the right roles.
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Keep all new starter files up to date, in particular recruitment and onboarding.
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Develop and manage a group of ‘bank staff’ to cover short-term operations vacancies
Onboarding & Induction
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Take responsibility for the onboarding of new team members which will include pre-employment checks and all corresponding onboarding activities, offer e-mails, and liaising with line managers regarding induction plans and probations.
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Provide comprehensive in-person inductions for all new starters
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Carry out regular check-ins with new starters during their induction period, supporting them to settle in to their new role and helping them to tackle any challenges, via “stay” interviews and other formal and informal methods
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Working with line managers and new starters to ensure that all probation paperwork and activities (such as mandatory training) are completed on time.
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Reporting any trends or data to the wider People team and working with them to address any concerns, escalating issues to other members of the team as appropriate
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Offboarding: Conduct exit interviews with departing employees, tracking reasons for leaving to inform future recruitment and retention strategies.
Information Systems
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To maintain and accurately update the integrated payroll and employee self-service information system ensuring all new starter files are up to date, inputting information and any changes in a timely manner.
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To prepare the monthly payroll as requested using information stored on the system and ensuring supporting documents are in place for any system and contract changes, working with the People Manager as appropriate.
General
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Champion wellbeing and EDI within the organisation by promoting a positive environment and culture for team members to work in and thrive.
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Ensure that all duties and services provided are in accordance with policies and procedures.
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To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
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To undertake such other duties within the competence of the post holder which may be required from time to time.
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We are a busy charity with a small People team. There will be times when you may be required to undertake additional tasks, duties and responsibilities within your capabilities.
About you
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Experience
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Experience and interest in recruitment, onboarding of new starters and retention of employees
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Experience in a wide range of administration activity in a People/HR function
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Experience of providing administrative support in a fast-paced environment
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Experience of using a range of systems and software applications
Qualifications
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Level 3 CIPD Certificate in People Practice (or equivalent) or willingness in obtaining this qualification while in post
Skills & knowledge
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An understanding of and commitment to Belonging, Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace
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Good administrative and organisational skills with excellent attention to detail and an ability to plan and prioritise effectively
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Good communication skills (both written and verbal)
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A working knowledge on a range of Microsoft Office packages, in particular Outlook, Word and Excel
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An understanding of confidentiality and data protection
Abilities
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Excellent accuracy and attention to detail
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Ability to develop good working relationships and rapport with internal/external stakeholders.
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Ability to work as part of a team as well as being able to use own initiative
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Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
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Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
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Ability to set up and work according to schedules
Personal qualities
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A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness
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Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
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Strong sense of responsibility and accountability
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An understanding of and commitment to the values of Your Place
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Willingness to occasionally work outside of normal office hours
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Committed to continuing professional development
Desirable
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Qualification in Business Administration or Human Resources
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An understanding or experience of using a people Information and payroll system
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Some knowledge, experience or understanding of people management processes and best practice
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Recruitment timeline:
Closing date: Wednesday, 8 April 2026
1st stage: shortlisted candidates will be invited to a brief pre-screen call on Friday 10 April 2026 which will last no more than 20 minutes
Final stage: In person interview with the Director of People and the People Manager on Wednesday 15 April 2026
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about ensuring that the Gypsy Roma and Traveller (GRT) community access support, receive good guidance and connect with local services? Do you understand the challenges facing the Gypsy Roma and Traveller community? Can you offer practical advice and support to those in need in areas of housing, health and benefits?
We are seeking a skilled advice and guidance officer to work with individuals within the GRT communities in Surrey. We want to hear from skilled individuals who combine excellent communication skills, practical advice skills, good organisation and partnership working. Previous experience working with the GRT community is essential.
To apply for this role please read the job description and person specification.
The closing date for applications is Friday 17 April, however, should we receive suitable applications before this deadline we reserve the right to withdraw this role.
We are passionate about equality and welcome applications from all sections of the community.
Main purpose of the job:
- To provide practical advice, guidance, information and support to GRT adults in Surrey that helps them secure appropriate accommodation, including access to relevant benefits and financial support.
- To signpost GRT individuals and / or their carers to connect to and engage with appropriate services.
- To provide Surrey’s GRT communities with information and advice in order to empower them to maintain their own health and wellbeing, with choice and control over their lives.
- To provide advice to statutory and other partners on working with GRT communities.
- To provide the above support either in person, over the phone, by video app or via email/website, that is culturally appropriate and appropriate to the individual and their support structure and needs.
Main tasks
- Support individuals in managing finances and benefit claims.
- Help individuals to find appropriate accommodation.
- Advise individuals in setting up and maintaining a home or tenancy.
- Signpost to appropriate health/treatment services, including in areas of mental health, healthy eating, GP registration, immunisation, family planning, pregnancy and use of NHS helplines and webpages.
- Signpost to culturally appropriate legal services.
- Give support in understanding domestic abuse and signpost to support
- Help carers and young carers identify themselves and know how to access support
- Support communities to be mental health aware and know how to access support for their emotional and mental wellbeing
- Signpost individuals to places they can develop domestic/life skills.
- Signpost individuals to places they can develop social skills/behaviour management and take part in social activities and training.
- Signpost individuals to gain access to other services, as required.
- Support individuals to use digital and online services
Supporting other organisations working with GRT communities
- Attend and contribute to relevant conferences, forums, training and briefing sessions regionally and locally, especially GRT related ones
- Liaise with Local Authorities, Health Authorities and other agencies regarding client issues.
- Advocate for Surrey’s GRT community through social media, letters and articles, as required
- Ensure Surrey’s GRT communities have opportunities to shape service provision and to voice their views and concerns.
- Create effective partnerships
Other responsibilities
- Perform other duties and tasks, consistent with your skills and expertise, as required in non-routine circumstances.
- Contribute to internal meetings and communications.
- Advise management team and the Board about GRT matters.
- Meet with and report as required to project funders
- Safely file and store client data and meeting notes
- Carry out risk assessments for lone working with clients
Contract
- This is a permanent contract subject to funding. We are committed to flexible working.
- Secondment applications will be considered
- A satisfactory Enhanced DBS check will be required to undertake this post
Benefits
- 25 days holiday, and all English Bank Holidays, plus an additional 3 days between Christmas and New Year (all pro rata)
- Pension scheme, contributing 5% of salary. Under auto-enrolement, eligibility to join is after three months.
- Flexitime system.
- Employee assistance programme.
Person Specification
Essential Skills & Experience
- Experience giving advice, guidance and signposting
- Knowledge of housing, health and benefit systems and processes
- Experience of working to agreed targets and deadlines
- Good IT skills including Office applications and databases.
- Ability to plan, balance and manage multiple priorities
- Access to transport for regular travel within Surrey (for which mileage can be claimed)
- Ability to simplify and explain complex processes
Desirable Skills & Experience
- Experience of working with GRT communities, and knowledge of the challenges
- Experience of working or volunteering in a not-for-profit organisation
- Ability to function with a degree of independence
- Lone Working experience
- Report writing for varied audiences
- Good IT skills including experience using Office applications, databases and social media
- Experience of dealing with conflict
- Strong understanding of Equality and Diversity
- Understanding of Safeguarding principles for vulnerable communities
Personal Qualities
- Ability to take initiative and responsibility for your work
- Strong organisational skills
- Empathy with clients, local authorities and colleagues
- Able to work flexibly and to multi-task
- Resilience
- Honesty, integrity and respectfulness
- Persuasive interpersonal skills
The client requests no contact from agencies or media sales.
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
When can you see your leadership translate into real change in people’s lives every single day – not just in reports, but in safer homes, stronger services and better outcomes?
Providence Row Housing Association (PRHA) offers that opportunity.
We are excited to be recruiting for a new Director of Operations, reporting into the Chief Executive. This is an exciting role for an accomplished operational leader who will be a part of an established Senior Leadership Team.
Role Focus
As a key member of our SLT, your key focus will be on providing the overall direction to services delivered to PRHA residents, including: housing management, building safety, support and property services.
In addition, you will lead services that underpin the effective operation of these departments including GDPR, performance and Human Resources. You will drive customer experience, partnerships and manage external contractors, whilst managing broader priorities.
We value an inclusive approach, and success in this role means bringing your leadership skills and innovative approaches to problem solving to inspire, motivate, and develop our talented teams, providing advice, support and guidance.
The leader you are
We are seeking a senior-level support/housing professional with broad operational experience within the housing sector, with experience covering Support, housing management and property/asset management. We understand it is likely you will have greater experience in one of these fields, but will have worked at a strategic level that has provided strong insight to the benefit of these areas coming together.
We are interested in hearing from values-driven leaders who are committed to delivering exceptional services, hold a deep understanding of the legislation and compliance environment in which we operate, are committed to strengthening services, and ensuring our residents receive the highest level of service.
What we offer
We offer our staff a generous benefits package, which includes:
·Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
·Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
·Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
·Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
·Season Ticket Loans – We offer interest-free season ticket loans after successful probation
·Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
Closing Date: 5pm 13th April 2026
Interview date: 22nd April 2026 if successful for interview you will be notified by 5pm on the 15th April 2026.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Head of Supported Housing – Somerset, you will provide strategic and operational leadership for the Thrive 16+ service, delivering 95 units of supported accommodation for young people aged 16–25 across East and South Somerset.
This is a great opportunity for an experienced housing, care or support services leader with a proven track record in Ofsted/CQC regulated environments, with expertise in managing complex safeguarding and large, multi-site teams.
The ideal candidate will be trauma-informed and capable of driving service improvement through the voices of the young people we support.
Background
The Head of Supported Housing - Somerset is a critical role which will provide leadership of our supported accommodation service in Somerset called Thrive 16+. Thrive 16+ is a service which offers housing related support and accommodation for young people in care and care leavers. It also supports young people who are homeless.
This service is for young people aged between 16 and 25 and is delivered across Glastonbury, Street, Frome, and Yeovil.
This role will also be the Ofsted registered manager, and will be a member of the Senior Leadership Team (SLT).
Job Purpose
As Head of Supported Housing – Somerset, you will provide strategic and operational leadership for the Thrive 16+ service, delivering 95 units of supported accommodation for young people aged 16–25 across East and South Somerset.
Thrive 16+ exists to transform the lives of young people who are leaving care or experiencing homelessness. Through safe accommodation, trauma-informed support, and aspirational pathways into independence, the service enables young people to build confidence, develop life skills and pursue their ambitions.
This service is central to YMCA Brunel Group’s mission. As a senior leader, you will shape its future direction, ensuring the service delivers exceptional outcomes for young people while maintaining strong partnerships with Somerset Council and other key stakeholders.
You will lead a workforce of around 40 colleagues, cultivating a culture that reflects YMCA Brunel Group’s values:
- Kind – creating a safe, compassionate environment where young people feel valued and supported
- Curious – continually learning, improving, and seeking better ways to support young people
- Genuine – building authentic relationships with young people, colleagues, and partners
- Wave-makers – innovating and advocating for positive change in the lives of young people
- Custodians – responsibly stewarding the homes, resources and trust placed in us
Our service is registered with Ofsted for supporting young people aged 16–17. The post holder will therefore act as the Ofsted Registered Manager, holding legal accountability for the safety and quality of the service and acting as the Senior Designated Safeguarding Lead.
With potentially seven years remaining on the current contract, this role offers a significant opportunity to shape the next evolution of the service, ensuring young people not only achieve independence but exceed their aspirations.
For full details of the role, expectations and benefits, please refer to the Job Application Pack.
The client requests no contact from agencies or media sales.
Location: Enfield
Salary: Unqualified: £29,385 - £30,671 per annum
Qualified: £30,671 - £33,438 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 13th April 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Support Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Support workers provide emotional and practical support this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services.
About the Role
As a Refuge Support Worker in our Enfield refuge, you will help create a safe, welcoming environment for women and families escaping abuse. You’ll handle phone enquiries, prepare rooms for new arrivals, support with deliveries, and help maintain clean, safe communal areas.
You’ll introduce new residents to Solace services, explain key policies, and ensure they are aware of internal and external support options. Working alongside each resident, you will develop support plans, assist with benefits and housing applications, accompany them to appointments when needed, and help them work towards safe, independent move‑on accommodation.
The role also includes collecting and recording payments, completing health and safety checks, maintaining accurate records, and building strong working relationships with local authorities and partner agencies.
You’ll be part of a supportive team, attend regular meetings and supervision, follow all safeguarding, equality, and organisational policies, and contribute to the smooth and safe running of the refuge.
Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.
About You
The ideal candidate will be compassionate, practical, and resilient, with a genuine commitment to supporting survivors of domestic abuse. You’re confident working in a busy, varied environment and can balance hands‑on tasks with administrative responsibilities.
You communicate clearly, build trusting relationships, and work well with residents, colleagues, and external agencies. You are organised, reliable, and able to maintain accurate records and follow safeguarding, health and safety, and organisational procedures.
You’re also comfortable supporting service users with practical needs such as benefits, housing, and appointments, and you approach challenges with patience, empathy, and a problem‑solving mindset. You’re also able to manage occasional physical tasks, such as helping prepare rooms or assisting with deliveries.
Outside of this, you are committed to creating a safe, inclusive, and empowering environment where every resident feels heard, respected, and supported.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity’s mission of providing evidence-based rehabilitation to serving and retired police officers.
Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation.
We are flexible and will consider applications for full time and part time. The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week.
Key responsibilities and competencies :
- Lead on complex employee relations matters including capability, grievance and disciplinary cases.
- Conduct investigations, formal hearings and appeals where required.
- Provide expert advice and guidance to managers on all employee relations matters.
- Maintain and develop employment contracts in line with organisational needs and legislative requirements.
- Support managers in managing absence and attendance effectively.
- Develop, implement and deliver the HR Strategy aligned to the Charity’s organisational objectives.
- Lead workforce planning and quarterly resource meetings in collaboration with the CEO and Heads of Department.
- Support organisational change initiatives, ensuring a consistent and well-managed approach.
- Contribute to organisational development and continuous improvement initiatives.
- Provide data-driven insights and reports to Exec and the CEO to inform strategic decision-making.
- Ensure full compliance with UK employment legislation, case law and regulatory requirements.
- Ensure pay, benefits and reward practices remain legally compliant and appropriately benchmarked, advising Finance and Payroll practices
- Monitor legislative developments and advise Trustees and the CEO on required changes.
- Develop, review and maintain HR policies, procedures and conditions of service.
- Liaise with external professional advisers, including employment solicitors where required.
Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD.
In addition - you will have
- Strong strategic and operational capability.
- Significant experience as a Senior HR Generalist
- Excellent interpersonal and influencing skills, with credibility at Executive level.
- Clear, confident written and verbal communication skills.
- Strong analytical and reporting capability.
- Ability to prioritise, delegate and manage competing demands.
- Coaching and advisory capability.
- High level of IT literacy (Microsoft Office suite and HR systems / Sage HR and iHasco).
About us :
Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity.
We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits.
The role is very much based on site, with restricted public transport, so own car is essential.
Our mission is to deliver world class preventative and rehabilitative care for people in the police service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Internally your job title will be Tenancy Sustainment Officer.
Job Summary:
New Direction is a Salvation Army Life house located in Braintree, Essex. The centre provides accommodation and support based on individual needs to 14 individuals aged 18 and above who have experienced homelessness.
Key Responsibilities:
The Housing and Tenancy Sustainment Officer role (internally known as Tenancy Sustainment officer) is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army.
Successful candidate will have:
- Level 3 qualification in related field or willingness to work towards it
- Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
- Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
- Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check (a satisfactory Enhanced DBS with Barred list check of the Adult workforce) and evidence of your Right to Work in the UK in line with Home Office requirements.
As we are not a licensed sponsor, applicants must already have the right to work in the UK
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
Working hours: 35 hours per week including some evenings and weekends
Closing date: Tuesday, 31 Mar 2026
Interview Date: To be confirmed
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part time); a contributory pension scheme; season ticket loan; an employee assistance programme
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Job Title: Faith and Communities Engagement Officer (Westminster)
Hours: 35 per week (full time)
Location: Home working with regular travel across Westminster to faith and community venues in the borough
Contract: Fixed term (until September 2027)
Salary: £40,535 per annum
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About you
We are looking for someone with a depth of knowledge and experience of the faith and community homelessness sector (existing connections within Westminster would be a benefit). The successful applicant will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote and develop the existing work of the homelessness sector in Westminster.
About the role
The Faith and Communities Engagement Officer role is designed to enhance and strengthen the infrastructure of homelessness services across Westminster by mobilising and supporting faith and community-based initiatives and groups. The intention is to facilitate effective partnerships with statutory and voluntary sector services and promote sustainable, community-led responses to homelessness and rough sleeping.
Key responsibilities will include engagement and partnership development, capacity building and support, infrastructure and sustainability and advocacy. The role will play a vital part in bridging gaps between grassroots faith and community initiatives and formal homelessness systems, ensuring coordinated and compassionate support for those experiencing homelessness and rough sleeping.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
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After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
The client requests no contact from agencies or media sales.
Introduction
The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.
This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.
Purpose of the Role
Reporting to the Director of Partnerships, this exciting new role offers the opportunity to support NHP's internal expertise on Housing; ensure we have strong partnerships with Housing Providers and grow the offers of housing from Housing Providers across the UK, to support our growth as a charity. Essentially with more housing we can establish more Local House Projects (LHPs) and expand those that already exist, and in turn support more young people.
Working closely with senior leadership team (CEO, Director of Practice and Director of Partnerships), this role will lead on developing our first Housing Strategy and ensure we have the internal knowledge, expertise and capacity to grow our housing partnerships.
Key Responsibilities
General
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Lead the development and implementation of NHP’s Housing Partnership Strategy in collaboration with the Senior Leadership Team ensuring aligned with organisational priorities and growth of NHP.
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Build, develop and sustain a strong pipeline of housing partners across all NHP locations- at both a local and national level. Maintain effective relationships with existing providers whilst identifying new business and strategic housing opportunities to grow supply.
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Work closely with local authorities (and LHPs) to understand regional housing supply, demand and challenges- with a view to informing the Housing Partnership Strategy.
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Develop and maintain a database of partnerships with Housing Providers, and opportunities for growth
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Represent NHP at regional and national Housing Forums, conferences and events
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Support Local House Projects to negotiate property offers and advocate for care-experienced young people and the NHP approach
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Coordinate the Housing Community of Practice with one of the Practice Leads
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Work with the Director of Partnerships to secure tangible opportunities to deliver Social Value opportunities- including collaborations and strategic opportunities.
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Support LAs to maximise the accommodation offer to care leavers through Section 106 agreements and their responsibility to Public Value in all commissioned services
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Deliver ‘horizon scanning’ briefings to the NHP team so they are up to date with housing policy, progress and challenges to inform their work and practice
Communications and Collaboration
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Develop case studies and share best practice/our approach across the Housing Sector
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Work closely with the Business Support Administrator and Admin Team to create and share communications about housing
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Support the preparation of housing partnership updates, impact stories, and social media content.
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Contribute to internal communications about partnership successes and learning.
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Support the rest of the NHP team from time to time, as required.
You will be based at the NHP office in Crewe for a minimum of 2 days per week, but you will be expected to travel and attend meetings across the country on a regular basis.
For detailed information see full Job Description and Person Specification attached.
Benefits
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31 days annual leave plus bank holidays
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10% employer pension contribution
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Enhanced maternity, paternity and adoption leave
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Hybrid working option with at least two days a week in the office (Monday and Thursdays)
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Quarterly team development days
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Access to professional development and training
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Access to psychological support via our external psychologists
Find out more
If you’re excited by the opportunity to build something transformative, we’d love to hear from you.
We recently held a briefing session to provide more information about this role. You can watch the recording below:
https://us06web.zoom.us/rec/share/_az6Qsqxp0jc200iP7227b1fZ2tsPFLIYicvMkxeVT5iOEswGX92VY8i9LxmF-M.fgx73P6eNwBPgXHr
Passcode: Tkk%9$b^
How to Apply
To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 12pm Wednesday 8th April.
We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview.
We do not accept unsolicited CVs from recruitment agencies.
Interviews
Shortlisted candidates will be invited to an in-person interview at the NHP Office in Crewe date to be confirmed.
Further details will be provided to shortlisted candidates.
Safeguarding Statement
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.
General Requirements: Right to work in the UK, two professional references, and a DBS check.
The client requests no contact from agencies or media sales.
Location: Central London (hybrid after induction)
Contract: Temporary, 3 months
Hours: 35 per week
Rate: £17.84 per hour + £2.15 holiday pay
Start: ASAP
Prospectus is pleased to be supporting a long-established organisation that provides safe, suitable housing for retired professionals across the UK. The organisation manages a national portfolio of homes and is committed to delivering compassionate, customer-focused support to its residents.
We are assisting them in the search for an Interim Housing Advisor to deliver high-quality housing services and ensure residents receive excellent support, safeguarding, and tenancy management.
Your responsibilities will include:
- Contacting residents to update next-of-kin details, health or vulnerability information, and repair needs.
- Providing sensitive and effective customer service to elderly residents.
- Managing tenancy processes including sustainment, queries, and end-of-tenancy tasks.
- Recording and updating resident information accurately in Homemaster.
- Monitoring rent accounts, proactively addressing arrears, and supporting direct debit setup.
- Liaising with surveyors on repairs, property inspections, and voids.
- Ensuring all actions comply with safeguarding, GDPR, and RMHS policies.
About You
You will bring strong housing sector experience, excellent interpersonal skills, and a commitment to delivering high-quality service.
You will have:
- Experience in housing roles such as Housing Officer or Housing Advisor.
- Excellent communication skills with the ability to engage sensitively with older residents.
- Strong organisational skills, accuracy, and confidence managing your workload independently.
- Good IT capability, including MS365 and database systems.
- Experience handling tenancy management, casework, or customer-facing housing queries.
- Understanding of data protection and safeguarding practices.
- (Desirable) Experience with Homemaster, Allpay, or housing legislation knowledge.
Applications will be reviewed on a rolling basis, so please apply ASAP by submitting your CV in Word format.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments at any stage of the process, please let us know.
Professional Standards Education Officer (PSEO)
£24,000 pa plus excellent benefits (£40,000 FTE)
Part-time, 3 days per week
Hybrid - mostly online working from home
Are you an experienced acupuncture practitioner interested in joining the BAcC staff team in a key role that will help protect both practising acupuncturists and the public?
The Professional Standards Education Officer (PSEO) will be at the forefront of supporting BAcC members to work safely and manage the risks of their practice. You will also have a great positive impact on public protection and fostering trust across UK and global institutions in the practice of acupuncture.
This will be a varied role, involving all stages of developing and updating policy and communicating it to the membership. You will work as part of our wonderful team, alongside our Safe Practice Officer, Research and Policy Manager, and our Professional Conduct Officers. You will also act as a link with the BAcC’s insurer in-house risk and legal support and connect to professionals across other UK healthcare regulators.
As the Secretary to the Education Committee, you will support the BAcC’s newly integrated education and accreditation function and assist the Chair and committee in guiding the future of acupuncture accreditation in the UK.
It is anticipated that your time will be split approximately two days per week in the risk management and safe practice support role, and one day per week in the education support role. These two functions have great synergy; you will facilitate the key connection between the BAcC and college accreditation by transmitting risk mitigation strategies and taking college feedback on new risks to update policy.
The work will be varied and interesting and, most importantly, you will be able to make a huge and tangible difference to the community. It is an exciting time right now at the BAcC as we are transforming the way we work. We are moving from a passive repository of safe practice information to an evolving, active support service for members where they need it most. The work you do in this role will not only help other acupuncturists navigate difficult situations and avoid complaints, but it will enable them to be fully protected in the rare event that a claim or complaint comes in.
We seek candidates with:
Essential skills
· strong written communication skills to simplify complex risk information and produce engaging content
· the ability to work independently, prioritise workload, and manage your own schedule in a mostly home-based role
Desirable skills
· experience in the provision of education at QAA level 6 or higher (including teaching or college administration)
· first-hand experience as a practitioner of acupuncture
Please see the attached Candidate Pack for the full job description.
Closing date: 12pm on 7 April 2026
Interviews will be held on 23 April 2026