Supported housing worker jobs in waltham forest, london
About the role:
Are you looking to kick-start or grow your career in Recruitment and HR, while making a real difference to people’s lives? Join us as a Recruitment Administrator and become a vital part of a passionate team committed to supporting the frontline of our services.
In this role, you’ll play a key part in keeping our services staffed and running effectively, helping us deliver life-changing support to the people who need it most. Working within a dynamic and friendly Recruitment Team, you’ll be at the heart of our hiring process, ensuring we attract and onboard the right people to drive our mission forward.
You’ll be the first point of contact for both internal colleagues and external candidates, providing high-quality customer service across every stage of the recruitment journey. From scheduling interviews and supporting hiring managers with expert guidance and resources, to managing new starter onboarding and responding to enquiries in the team inbox - your work will be varied, people-focused, and impactful.
You’ll also take ownership of the administrative tasks that keep our recruitment and onboarding processes running smoothly and compliantly, championing fairness, equality, and best practice at every step. Beyond recruitment, you’ll have the chance to contribute to exciting wider HR projects focused on Equity, Diversity and Inclusion (EDI) and organisational change - including helping to design and deliver training to hiring managers and teams across Single Homeless Project (SHP).
As part of our forward-thinking HROD team, you'll help ensure that every new starter is welcomed into SHP with positivity and a clear view of the meaningful career ahead of them.
This is a hybrid role with plenty of flexibility. You’ll mostly work from home, but will attend our Head Office in King’s Cross around 1–2 days per week to support interviews, attend meetings, or respond to specific business needs. Some weeks may be fully remote – it all depends on recruitment activity.
About you:
- Demonstrable experience of working in a busy office environment within Recruitment/HR with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking systems), payroll, HR and DBS services.
- A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
- A pro-active approach and ability to work using own initiative.
- Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
- Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
- Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
- Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 1st June at Midnight
Interview Date: Tuesday 10th and Wednesday 11th June online via Microsoft Teams
PLEASE NOTE: We may invite suitable candidates to interview as applications are received, please submit your application as soon as possible to be considered. We reserve the right to close the advert if the position is filled before the closing date.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Corporate Partnerships Lead to join our Fundraising Team at our Head Office in Islington.
£60,000.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
This is an exciting opportunity for a highly experienced Corporate Partnerships Lead to join Look Ahead, a charitable housing association supporting around 4,000 people across London and the South East with various needs, including homelessness, mental health, learning disabilities, domestic abuse, and care leavers.
You will be experienced in establishing programmes, working independently and establishing corporate partnerships in charitable or non-profit organisations that do not necessarily have registered charity status.
Open to part-time and flexible working options, including freelancer options.
This is a one year fixed term contract.
What you'll do:
1. Partnership Development:
* Lead on the development of a new corporate partnerships programme for Look Ahead - researching, identifying, approaching, securing and activating a pipeline of new corporate partners
* Develop tailored proposals and partnership opportunities that align with Look Ahead's mission, vision, values and strategic objectives and meet needs of our services and people we support
* Work closely with Operations to identify corporate opportunities (e.g. to secure corporate funding for activity in a particular service, customer group or geographic location) and match and maximise potential corporate donors.
2. Partnership Management:
* Develop and implement partnership strategies that drive financial, in-kind and employee support (e.g. through challenge/community fundraising events) in support of Look Ahead's work
* Build, steward and nurture long-term, mutually beneficial relationships with key corporate stakeholders, through a stewardship approach
* Lead the management of existing corporate partnerships, ensuring clear communication, tracking of deliverables, and maintaining a positive relationship with all stakeholders.
* Build on existing relationships developed through our corporate volunteering and social value activity, developing these into longer-term, higher-value partnerships
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* A genuine interest in housing and social care and a commitment to Look Ahead's mission
* Good interpersonal skills with the ability to work well with internal and external contacts
* An excellent networker, capable of connecting with a internal and external contacts at all levels to shape, influence and negotiate partnerships.
For the full list please see our website.
What you'll bring:
Essential:
* 3 years relevant experience in a similar role with proven track record of developing successful fundraising relationships with new corporate partners or new business development.
* Demonstratable previous success in achieving targets and raising five and six figure gifts.
* Experience of liaising with and managing high level supporters or customers with a solid understanding of the principles of excellent stewardship
* An entrepreneurial, proactive and delivery-focussed approach to your work, with drive and motivation towards achieving targets.
* Creative thinker with a solution-focused approach
* Financially and IT literate with good knowledge of Microsoft Office Suite
* Demonstrable excellent communication skills - written, multimedia and face to face.
* Excellent attention to detail and good project and time management skills.
* Experience of adhering to GDPR legislation.
Desirable:
* Knowledge or experience of social value and Employee Social Governance (ESG) initiatives and how they align with the goals of housing associations is an advantage.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post-holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.
You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.
Main Responsibilities
• Undertake assessments of people entering the service through various referral sources.
• Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
• Provide a holistic package of care to people which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
• Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
• Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
• Manage a caseload of individuals with a wide spectrum of needs.
• Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
• Provide psychoeducation to raise awareness and understanding of substances and their effects.
• Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.
Client Management
•Coordinate and carry out assessments of new residents and the referral and acceptance process, ensuring that each client has a programme appropriate to their needs.
• Conduct joint 3 and 6-monthly reviews with Supported Housing team colleagues.
•Provide group and individual counselling as required by the service.
•Support residents from admission until completion of treatment.
Operational Support
•Comply with all monitoring and evaluation requirements.
General Responsibilities
•Engage with and inspire people in recovery.
•Ensure a safe and secure environment for residents, free from alcohol and drugs, and free from abusive behaviour and exploitation.
•Ensure that all SCT activities are carried out with due regard to Health and Safety legislation, SCT policies and procedures, as well as good practice.
•Work within the policies and procedures of SCT.
•Implement SCT’s Equal Opportunities Policy, understanding its implication in the development of services to clients.
•Attend regular supervision sessions, both internal and external.
•Attend meetings within and on behalf of SCT as appropriate.
•Undertake other tasks consistent with the post or as delegated by your line manager.
Strategic Excellence
•Be an effective role model, with the ability to inspire and motivate others.
•Work collaboratively with the Recovery Hub team.
•Ensure you are kept up to date with developments within the sector, thus enhancing your knowledge and practice
•Capture the outcomes of the therapeutic programme with all monitoring and evaluation methods that are required by your line manager, to capture the impact of SCT work, whilst ensuring the voice of SCT clients are heard.
Qualifications and Experience
ESSENTIAL
• Educated to degree level or Diploma Level 4 in Counselling.
•Two years’ experience of therapeutic work with: people in recovery, people experiencing homelessness or people with significant trauma histories / adverse childhood experiences.
• One year’s experience of one-to-one counselling.
•A solid working understanding of CBT, MI, Relapse Prevention techniques and/or other interventions applicable to working with people in recovery.
•Experience in delivering therapeutic group work.
•Experience in encouraging individuals to reflect on their behaviour (consequences and risks), recognise the benefits and potential for change and provide support and encouragement to help residents achieve change positively within an abstinent community.
•Using effective support systems and networks to develop own knowledge and practice.
•Adhere to the principles of confidentiality of information.
•The ability to understand and work with others’ points of view, values and beliefs.
•The ability to change working techniques based on new information or evidence.
•Able to encourage others to express their views, feelings and wishes.
•Contributes positively to debate within the staff team.
•Promotes SCT by their own standards of conduct.
•Encourages, values and respects contributions from other team members.
•Possesses good written and oral communication and IT skills.
DESIRABLE
•Knowledge of local services and geography.
•Knowledge of the addiction, homelessness sector, social housing and the benefits system
•Experience of working with people with complex needs.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.
What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans
* Deliver effective, professional, and commercially focused briefings and supervision meetings with staff and ensure that information, reporting and communications flow up/down is effective
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability
Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Descrption
Community Link Worker
Location: Ealing
Salary: £26,560 inclusive per annum
West London Crisis Recovery House is Registered Care Home, working in a recovery model. The services are staffed 24/7 and offer support to the residents aged 18 and upwards.
The Role
- To promote independence by supporting service users to move on positively.
- Develop networks across West London to build strong move-on pathways from the WLCH.
- Ensure discharge KPI timescales are adhered to within the WLCH.
Key Accountabilities:
- Collaborate with Team Managers to develop strong community links, ensuring effective housing support for all residents.
- Directly run, manage or supervise groups or activities as appropriate.
- Effectively manage a service user caseload by prioritising workload.
- Organise and provide purposeful one to one service user action planning sessions and reviews.
- Directly run, manage, or supervise activities and groups designed to support residents in the discharge process and their integration into previous or new living arrangements.
- Adhere to the Community service referral procedure.
- Using their processes, provide a needs assessment, risk assessment and risk management plan for each individual service user.
- Where appropriate refer service users to other support services e.g. housing, counselling, CAB etc.
- To increase service users’ independence and self-esteem, promote and encourage access to services that develop personal wellbeing, health, and life skills training
- Ensure confidentiality is maintained as detailed in their Confidentiality Policy.
- Participate in key aspects of the Service as requested by the Team Manager.
General Accountabilities
Administration:
- Maintain appropriate paperwork as required by the organisation and by the Commissioners who fund the day services.
- Provide copies of individual support plans and reviews of same to referrers.
- Accurately contribute to service monitoring systems.
- Maintain accurate service user’s records.
- Observe any written policies, procedures and guidelines for good practice issued by the organisation.
- Provide regular reports as required to the Team Leader.
- Ensure the petty cash procedures are used when money is spent locally on groups/ activities and other resources.
- Ensure compliance with Health and Safety legislation and their Health and Safety policies and procedures
Liaison:
- Liaise with appropriate statutory and voluntary agencies and provide information as necessary.
- Build and maintain positive and productive relationships with local community groups, resource providers, and partnership organisations.
- Present the Community Link Worker and the Day Service in a professional and positive way to external organisations.
- Attend local meetings and conferences of relevance to the service.
Supervision and Training:
- Accept regular support and monthly supervision from line management.
- Attend training courses and events as required.
- Attend and contribute to staff team meetings.
- Assist as requested in the selection of volunteers.
- Provide personal supervision to volunteers/ or less experienced workers as assigned.
- Assist as requested in the induction of new staff according to their Induction Policy
Equal Opportunities:
- Comply with and implement the organisations Equal Opportunity Policy at all times.
- Show a commitment to providing/working with diversity in the service
Health and Safety:
- Comply with their Health & Safety policies and procedures.
- Take personal responsibility for own health and safety and report incidents and potential hazards as necessary.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Service Manager
Location: Royal Borough Kensington and Chelsea (RBKC)
Salary: £38,700
Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty.
As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355
About the Service Manager Role
We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step!
We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.
You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:
- Leading and motivating a team to deliver high-quality care and support
- Managing complex situations and driving service improvements
- Support a team who directly support individuals in their recovery journey
- Working closely with other teams and organisations to ensure the right support is provided
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
What we're looking for in a Service Manager:
- Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
- Experience in frontline, and now able to empower a team to deliver a seamless service
- Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.
Job Purpose
This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).
The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.
Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.
The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.
The Role
The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.
The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience of working within forensic services
- Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with those in crisis and challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of social issues such as debt, housing and welfare benefits
- Promoting people’ rights and responsibilities
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans
- Actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approaGood communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
- Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
National Reconnect Programme Manager
We are seeking a strategic leader for a National Reconnect Manager role, you will manage and develop impactful Reconnect programme across England.
Position: National Reconnect Programme Manager
Salary: North East - £34,380, North West - £37,380 (IMW), London - £37,880 (ILW)
Location: National (Regular travel required across North East, Greater Manchester, London and South)
Contract: Permanent, Full-time (37.75 hours per week)
Closing date: Sunday 25th May, 2025
About the Role
As National Reconnect Manager, you will lead the development and delivery of a Reconnect programme, a vital service offering family support and mediation for young people aged 11–25 at risk of homelessness. The aim is to strengthen family relationships and prevent young people from leaving home unnecessarily, or support them to maintain family connections where this isn’t possible.
You’ll manage a dedicated team of Reconnect Workers across multiple regions, ensuring services meet high standards, achieve key outcomes, and reflect best practice.
Key responsibilities include:
· Leading national delivery of the Reconnect programme and achieving KPIs
· Line management and professional development of regional Reconnect Workers
· Providing specialist case advice, training and reflective practice
· Developing tools, resources and evidence-based practices
· Embedding outcomes monitoring and service evaluation
· Supporting strategic development and service innovation
· Ensuring compliance with safeguarding, quality standards and funding obligations
About You
We’re looking for a motivated and experienced leader with a background in delivering impactful services for young people and families.
You will have:
· Proven experience developing national youth or family programmes
· A Level 4 Interpersonal Mediation Practitioners Certificate (or equivalent)
· Excellent people and project management skills
· Experience creating evidence-based resources and leading service improvements
· Confidence in using data to monitor impact and drive development
· Strong understanding of safeguarding and the challenges facing young people at risk of homelessness
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
The organisation is a national charity committed to supporting people facing homelessness and housing insecurity. Services span from prevention and family support to supported accommodation and skills development. The charity empowers young people and vulnerable adults to realise their potential, live safely, and move forward with independence.
Their work is grounded in the Vincentian values of dignity, inclusion and action, and supported by psychologically informed approaches like Acceptance and Commitment Therapy.
As a team member, you’ll receive excellent support and development, including reflective practice, formal training, and opportunities for innovation and leadership.
This role requires an enhanced DBS check is required as it will involve directly working with vulnerable young people or adults at risk.
Other roles you may have experience of could include:
Family Services Manager, Youth Services Coordinator, Mediation Programme Lead, Homelessness Prevention Manager, Children & Families Programme Lead, National Service Delivery Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oasis Youth Support Project Administrator
Oasis Community Hub Hadley and North Middlesex University Hospital
Part-Time, 24 hours per week (0.6 FTE)
Fixed Term Contract to March 2026
Salary £17,331 per annum, (inc. London Allowance) £28,886 for 1FTE
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community.
Oasis Community Hub Hadley is looking for a project Administrator to maintain the smooth day-to-day running of the Oasis Youth Support project at North Middlesex University Hospital, a project supporting young people who have experienced violence which has had a negative impact on their mental wellbeing.
Duties Include;
1. Updating and maintaining the project’s database from local NHS systems.
2. Identifying young people eligible for the service by screening referrals or trawling the hospital system and ensuring these are collated on the project database to be contacted by the youth workers.
3. Quality assure the data being recorded on the EVIDE system.
4. Preparing regular reports as required by the projects funders or other stakeholders.
You could be successful in this role if you:
· Have a relevant experience with administration, including using excel, word and other Microsoft systems.
· Have an eye for detail and accuracy.
· Possess excellent oral/written communication and organisational skills.
· Are self-motivated, with the ability to take initiative and work to deadlines.
Please be aware that although the role does not require face to face work with young people, the post-holder will be regularly reviewing and inputting details of incidents relating to youth violence.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. Please visit the Oasis Charity Jobs website for further details.
Closing date for completed applications is Midday 16th June 2025.
Interviews will be held during the week commencing Monday 23rd June in Ponders End, Enfield (more details TBC nearer the time).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Location: Dependent on Parish placement
Contract: 3-year fixed term, part-time (21 hours per week)
Training Provider: Ridley London, the London training centre of Ridley Hall Cambridge
Do you have a passion for working with children and young people?
Do you want to gain hands-on experience in youth and children’s ministry while receiving high-quality training?
As an apprentice, you will work within a parish to develop and strengthen its children and youth ministry while studying with Ridley London. This three-year apprenticeship leads to a Certificate in Higher Education (Level 4) in Foundations in Theology, Ministry and Mission, with a focus on youth and children’s work.
You’ll be employed for 21 hours per week, spending 16 hours in the parish and 5 hours studying.
Parish Requirement
Applicants must apply with a linked parish in Diocese of London. Interested applicants should first speak with their local parish clergy within the London Diocese to confirm their eligibility. We cannot accept applications without a linked parish.
What You’ll Be Doing
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Engaging with children and young people, building positive relationships and supporting their faith journey
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Helping to lead activities such as Sunday school, messy church, youth groups, and holiday clubs
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Creating and delivering new initiatives to deepen young people’s involvement in the church
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Developing outreach work with local schools and community groups
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Leading discipleship courses for young people
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Assisting with administration related to children’s and youth work
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Attending regular team meetings, supervision sessions, and training as part of the apprenticeship
Who We’re Looking For
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Experience in youth and children’s work (voluntary or paid) or community learning and development
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GCSE/NVQ Level 2 qualifications, or a commitment to achieving these within the first year
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A willingness to commit to a three-year apprenticeship, combining study, training, and hands-on experience
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Strong communication skills and the ability to engage and inspire young people
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Self-motivated and enthusiastic, able to work both independently and as part of a team
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A commitment to safeguarding and creating a safe environment for children and young people
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A Christian faith and alignment with the mission and values of the Church of England
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Right to work in the UK
About the Diocese of London and the LDF
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applicants from those with the relevant experience that will increase this representation.
Additional Information
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This role has an occupational requirement for the postholder to be a Christian, under Part 1 of Schedule 9 of the Equality Act 2010
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All appointments are subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS Check
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The location of the role depends on the Parish placement
Why Apply?
This is a fantastic opportunity to:
✔ Gain hands-on ministry experience in a local church
✔ Develop skills in youth and children’s work while being mentored and supported
✔ Earn a Higher Education Certificate in Theology, Ministry, and Mission
✔ Be part of a supportive community of apprentices growing in faith and ministry
If you’re excited about working with young people and exploring a future in ministry, we’d love to hear from you!
For more details, please see the full Job Description.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Complex Case Worker
Location: London
Salary: £26,250 - £34,650 per annum
The post holder will be part of the Insight Platform, Young people’s service and will work with young people who have alcohol related problems, mental health issues and complex needs including drugs, psychological issues, anti-social behaviour, self-harm, or any other co-existing needs. The post holder will improve access to treatment services in the area for this cohort and, will provide a range of interventions for service users in this group including 1 :1 support and group work.
You will bring a creative driven approach to the role and a willingness to build and nurture a successful and dynamic team focussed on delivering excellence and a quality service to promote and enhance the performance and reputation of Waythrough. You will be able to work seamlessly within professional partnerships to deliver outstanding services. An engaging communicator, you will have worked in a similar or NHS setting managing a team working with clients with substance misuse issues and/or complex needs.
We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make the difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.
Ideally you will have:
- Experience handling complex cases in young people would be beneficial.
- Knowledge of criminal justice sector
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.
‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’
Who are we…
Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and company Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Project Background
Come and join our award-winning place-based volunteering programme that works with residents living across Hackney and the City of London.
You will be based out in the community - the programme is based at GP practices - to engage, support and enable local residents and patients to deliver local services for themselves, to meet local needs. We support residents to come together, to share their skills and experience for the benefit of each other, to deliver local groups and activities such as a book group, film club, exercise classes or cooking group. Residents from diverse backgrounds and demographics attend these activities together and make new connections, building strong local communities, all working together to make their area a better place to live. People, many of whom are isolated across all ages, and who have difficult life circumstances, are brought together, providing each other with mutual support and encouragement to develop new skills and pursue life goals, and to feel better able to voice their concerns to services.
You will be joining a nationally recognised project - having won an award from the Royal Society of Public Health in November 2024 - to support residents to fulfil their personal goals, make connections with others, and design activities and services that meet local needs. You will also be supporting people to improve their mental and physical health through signposting them to appropriate services and encouraging them to talk to their GP if they have concerns; and will be working in partnership with GP practice staff to co-create volunteer roles to make the practice more efficient and a better place to visit.
Who are we?
Volunteer Centre Hackney is a medium sized charity (currently 30 staff) based in the London borough of Hackney, working to support local residents to realise their skills and passions through volunteering and social action, and to share these for the benefit of others.
Our mission is to build and strengthen communities across Hackney through supporting residents of all ages and backgrounds to volunteer and build projects together.
In 2021, we were awarded the Freedom of the Borough Award by Hackney Council for our efforts to support residents during COVID, which included mobilising over 2000 volunteers to deliver food, prescriptions and essential items, provide emotional support to isolated residents and support the vaccine rollout.
We work with hundreds of diverse community organisations and deliver various programmes to help residents share their skills and deliver their own social action projects to improve people’s lives. These include a befriending programme, volunteering brokerage matching local people to volunteer roles based on their skills, interests and goals, a specialist mental health programme, peer research and multiple resident engagement programmes at GP surgeries and estates across Hackney.
Post holders need to be enthusiastic and engaging, bringing energy to the role, be self-motivating and confident to work primarily alone, albeit with some support from the team members based at other sites.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.




YOUTH DEVELOPMENT LEAD (OASIS ASHBURTON PARK)
FULL-TIME, 40 HOURS PER WEEK
SALARY: £33,422 per annum
LOCATION: CROYDON
PROJECT: 100 YEARS OF ASHBURTON PARK
Want to make your community and local park a better place?
Will you support young people to recognise and reach their potential?
Are you passionate about how education and youth work can work alongside each other to make a positive impact on young people’s lives?
Want to be part of a supportive, dynamic, fun & quality team?
Oasis Ashburton Park are now in a position to employ an experienced Youth Development Lead to work alongside wider team in Croydon. The role will be focussed on the Ashburton Park area (surrounding Oasis Academies; Arena, Shirley Park and Ryeland’s) working closely with the academies as part of Oasis Ashburton Park and the ‘100 Years of Ashburton Park’ Project funded by The Heritage Lottery Fund.
As a Youth Development Lead you will;
- Develop and oversee a Youth Advisory Panel to ensure that youth voice is central to the design of our Youth Engagement Programme and the 360 Youth Centre.
- Develop and oversee the Youth Engagement Programme as part of the ‘100 years of Ashburton Park Project’ including a range of activities in and nearby to Ashburton Park, including after school drop-in’s, evening sessions, group work and one-one mentoring.
- Support the development and engagement of young people in a Food Growing Enterprise based at Ashburton Lodge.
- Work closely with Croydon Council and other partners to support young people to engage with a wide range of programmes and activities that are part of the ‘100 years of Ashburton Park Project’.
- Deliver open access sessions, group and one to one interventions with young people including; half term, afterschool, evenings and residentials, using a planned youth work curriculum.
- Line manage youth workers, sessional youth workers and youth volunteers to plan, deliver and evaluate youth work termly.
- Contribute to the development of youth work across the area and lead on specific areas of work on behalf of the team.
Amongst other requirements, the successful post holder must have:
· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.
· Proven experience working with young people ‘at risk’.
· Reliability, with a flexible approach to changes and able to work unsociable hours.
· Experience of project and/or people management
As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution.
- A generous holiday allowance and training opportunities.
- A supportive, friendly work environment, with flexible working arrangements.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. Please visit the Oasis Chartiy Jobs website for further information.
Completed applications should be returned by 5pm 23rd May
Round one Interviews will take place on W/C 2nd June
Round two interviews will take place on W/C 9th June
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.
Oasis is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for dedicated Immigration Advisers (IAA Level 2) to join our growing team to provide immigration advice and casework to destitute migrants. We will be recruiting on a rolling basis for a number of upcoming roles, one of which is a woman only role, so we welcome applications from women. Please do get in touch if you would like to discuss this further.
Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.
The ideal candidates will have an in-depth knowledge of immigration and asylum law, as well as have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness. They will be able to step immediately into a busy advice environment that includes independent outreach.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
Our Attractive Benefits Package Includes
· A 35 hour working week including flexible working hours
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· You can buy up to 5 days annual leave each year
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Maria Iglesias Head of Operations and Business Development
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
Interviews: Offered on a rolling basis
Start date: Ranging from immediate to TBD.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are a youth movement that empowers refugees and migrants to flourish in the place that they call home.
There are thousands of young refugees and migrants arriving in the UK every year. We believe in the unbounded potential of these individuals and are driven to help them thrive.
Our residential experiences are at the start of this journey, allowing us to create a space where we can build a community, teach leadership skills and spark ideas. With the right support, our ambition is to ensure that young refugees and migrants have the agency to take control of their own lives.
We are looking for a highly organised and proactive Administrator to support the smooth running of our Programmes and Operations. This role is essential in ensuring that our logistics, partnerships, and communications run efficiently, allowing us to reach and support more young people. You will work closely with suppliers, referrers, and our internal team to coordinate key aspects of our programmes.
RESPONSIBILITIES
Programme & Operations Support
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Support the coordination of OSH’s residentials, events, and programmes, ensuring logistics run smoothly.
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Arrange bookings (e.g. facilitators, venues, catering, transport) to ensure contracts and payments are managed efficiently.
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Assist in staff recruitment and volunteer management with recruitment, interview scheduling, onboarding, inductions, organising meetings and receiving feedback.
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Manage resources in our lock up (based in Hornsey)
Administrative & Organisational Support
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Maintain accurate records, databases, and documentation to ensure compliance and efficiency.
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Handle general inquiries via email and phone, acting as a key point of contact for external stakeholders.
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Support the team with minute-taking in meetings.
Partnerships & Referrals
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Communicate with referrers (such as youth groups, schools, social workers, and community organisations) to ensure young people are referred and engaged in our programmes.
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Support with phoning participants and referrers to support them to complete sign up forms where necessary
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Track and monitor referral processes, ensuring smooth communication and follow-ups with referrers to maximise participation at our events
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Maintain good relationships with external partners such as venues, facilitators, transport companies and other organisations we work with.
Finance & Compliance Support
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Assist with financial administration, such as processing invoices, logging donations, and tracking expenses.
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Ensure OSH meets data protection and safeguarding requirements, keeping records up to date.
Other duties
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Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights
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Other duties as may be required from time to time
IDEAL EXPERIENCE
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Strong organisational and administrative skills, with the ability to manage multiple tasks.
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Experience in the charity, youth, or refugee/migrant sector.
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Excellent communication skills, both written and verbal.
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Confident in communicating with external partners, suppliers, and stakeholders.
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Proactive, with the ability to take initiative and problem-solve.
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Strong attention to detail and accuracy in maintaining records.
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IT proficient, including experience with email, spreadsheets, and document management.
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Knowledge of financial administration (e.g. processing invoices).
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Understanding of and commitment to data protection principles and maintaining confidentiality.
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Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.
YOUR APPLICATION
We believe that diversity simply makes for a stronger team. We aim to create a workplace that is welcoming for all, inclusive of ethnicity, disability, age, religious belief, marital status, pregnancy, sexuality or gender. In order to reflect the ethnic diversity of our participants, we are particularly encouraging applications from applicants who come from global majority backgrounds, or applicants who have lived experience of seeking asylum.
Successful application is conditional on references and the passing of an Enhanced DBS check.
Overcoming imposter syndrome
At Our Second Home, we know that self-doubt can hold people back from pursuing opportunities they’re more than capable of excelling in. The term “imposter syndrome” is often used to describe this feeling—the belief that one’s accomplishments aren’t legitimate or that they don’t truly reflect effort or ability.
We want to encourage anyone who is passionate about our mission and eager to take on a meaningful challenge to apply for this role, even if you don’t tick every box on paper. We value the unique skills, perspectives, and experiences each individual brings and are committed to supporting the right candidate to grow, thrive, and make a lasting impact alongside us. You might be exactly who we’re looking for!
The client requests no contact from agencies or media sales.