Supported living manager jobs in city of london, hertfordshire

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

The future of CCT’s outstanding collection of historic churches depends on us supporting communities around our churches caring for, opening, using and raising money for them. The Lead Local Community Officer will play the prime role in ensuring that local people are engaged, recruited, trained and supported.

The Lead Local Community Officer will lead the regional team of Local Community Officers to support, recruit, liaise with and develop volunteer and community supporters to care, open, use and raise money for the CCT’s collection of historic churches.

They will head the Church Planning process for the region, ensuring every church maintains and develops their co-created Church Plan.

The closing date for receipt of applications is 9am on Friday 12th September 2025.

The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

 As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Project Indigo Lead

Service: Project Indigo

Salary: £40,669 - £44,933 FTE per annum, inclusive of Inner London Allowance (£24,401.40 - £26,959.80 per annum for part-time 22.2 hours a week)

Location: Hackney E9 - The role is 3 days per week, with flexibility for up to 1 day per week homeworking. Our office space is wheelchair accessible.

Hours: 22.2 hours per week (part-time)

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

Project Indigo is the LGBTQIA+ youth service based out of Off Centre at Family Action. We have been running a weekly LGBTQIA+ youth group since 2012, and have since developed our offer to include 1-to-1 key work sessions, and more recently, 1-to-1 specialist therapy, and a mentoring training programme. We are proud to be a LGBTQIA+ led and youth-centred service, creating a safe and welcoming space for young LGBTQIA+ to meet each other, try new things, and get support and advice on issues impacting them.

We are looking for an experienced and dynamic leader for our transformative LGBTQIA+ youth project. This is an exciting opportunity to make a real difference in LGBTQIA+ young people’s lives, leading a dedicated and passionate team.

Main Responsibilities:

• To lead on planning and facilitating group sessions, activities and trips for the Project Indigo group. Planning to incorporate the views and interests of members and develop opportunities for partnership working.
• Managerial responsibilities, including line management, budget management, monitoring and evaluation
• Developing and delivering strategic projects within the City and Hackney CAMHS Alliance to promote LGBTQIA+ inclusivity

Main Requirements:

• Strong experience in LGBTQIA+ youth work, and understanding intersecting social issues impacting young LGBTQIA+ people
• Understanding of best practice for supporting young LGBTQIA+ people and promoting LGBTQIA+ inclusivity within youth services
• Management experience on multi-faceted projects; strong leadership skills, ability to take initiative, and work effectively to manage competing priorities
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced Check Child and Adult Workforce with Children and Adults Barred Lists.
• In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to identify as a member of the LGBTQIA+ community.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Follow the link to our website and apply via our Careers Hub by filling out our digital application form. 
• Closing Date: Friday 5th September 2025 at 23:59

Interviews are scheduled to take place in early October.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities and disabled candidates as well as LGBTQIA+ candidates, because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We are looking for an enthusiastic and motivated individual to join the team as our Commercial Sales Assistant. In this varied and exciting role, you will support the sales and operations processes behind our range of products and services, including WOW – the walk to school challenge, our award-winning offer for primary schools. The postholder will work within our trading subsidiary, Living Streets Services Ltd, helping deliver both commercial goals and charitable purpose.

What you’ll be doing:

·Act as the first point of contact for sales enquiries via phone and email.

·Support the full sales process, from preparing quotes and proposals to managing client accounts.

·Assist with order processing, fulfilment, invoicing and resolving delivery or service issues.

·Maintain accurate CRM/database records and ensure smooth communication with clients.

·Help organise outreach events and support the coordination of our annual WOW badge competition.

·Deliver exceptional service to schools, local authorities and other stakeholders.

What we’re looking for:

·Experienced in handling enquiries and providing administrative or sales support.

·A strong communicator with excellent interpersonal skills.

·Highly organised with great attention to detail and time management.

·Confident with Microsoft Office (Word, Excel, Outlook) and ideally familiar with CRM/e-commerce systems.

·Passionate about social enterprise and supporting sustainable, active lifestyles.

Closing date: 25/08/2025 (midnight)

Interviews: 04/09/2025 online via Teams

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service based across North, Mid and Central Hampshire.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11304 Stroke Support Coordinator

Location: Home-based, Hampshire, specifically North, Mid and Central Hampshire (Basingstoke/Winchester area) However, Frequent travel will be required as part of this role (to include team meetings or other work related meetings)

Salary: Circa £18,812 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 24 hours per week

Contract: This is a fixed-term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 17 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To Be Confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNPF

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the role

To promote a positive health, safety and wellbeing culture and be responsible for the provision of advice, guidance and support for staff and volunteers on all health, safety and wellbeing related matters, including the implementation and application of new and updated legislation, codes of practice, and safe working procedures.

To ensure that health and safety effectively contributes to the Trust’s strategic objectives, to embed best practice across the Trust’s operations, and drive compliance, identifying improvements, and creating a safe, sustainable workplace. The role requires a consultative, collaborative and pragmatic approach to finding solutions and appropriate measures to support the Trust’s day to day activities and improve standards.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

You can find out more on the Herts & Middlesex Wildlife Trust website jobs section. 

Please see our recruitment pack for more information and on how to apply.

Closing Date is Wednesday 3 September at 9am.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate professional, whose values match the organisations, can think independently and is open to a coaching style of management, to join the Stroke Recovery Services based in West Norfolk.

Applications from individuals who are seeking flexible working options including reduced hours or job shares are welcomed.

Position: S11305 Stroke Support Coordinator

Location: Home-based, West Norfolk. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings).

Salary: Circa £27,400 per annum

Hours: Full-time, 35 hours per week (flexible working available)

Contract: This is a fixed-term contract until 31 March 2026. Services are contracted and there is currently funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 5 September 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers whose lives are affected by aphasia, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Enable stroke survivors to make informed lifestyle changes, which will help them to prevent further strokes.
• Work with other health and social care professionals across the stroke pathway to ensure high quality support.

About You

Knowledge, skills and experience you will ideally have:

• Background in a caring profession, ideally supporting people with disabilities.
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Stroke Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Applications from individuals who are seeking flexible working options including reduced hours or job shares are welcomed.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Introducing Chance UK

Join Our Team

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day, and additional leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check 

Key Information

• Reporting to: Senior Communications and External Affairs Manager
• Employment type: Part time (0.8 FTE)
• Direct reports: None
• Hours: 37.5 hours per week (Pro-rated at 30 hours per week)
• Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Old Street station.
• Start date: ASAP
• Salary: £40,000 (Pro-rated at £32,000 per year)
• Closing date: Sunday 17th August at midnight
• Interviews:

First round of interviews (online): Monday 1st September and Tuesday 2nd September 2025
Second round of interviews (in-person): Wednesday 3rd September and Thursday 4th September 2025

About the Role 

It is an exciting time in Chance UK’s history. Following the launch this year of our new Organisational Strategy, A Chance to Belong, we are expanding our Impact and evaluation team for the exciting times ahead. We are proud to be a learning organisation. Our programmes are rooted in a proved evidence base, and our impact has been proven to be both significant and long lasting. The Impact and Evaluation Manager will join us at an exciting time. Following our strategic review, expanded service offer and new operating model we will be working with leading social researchers to ensure that our evaluation tools, processes, systems and data sets continue to be fit for purpose and develop a whole organisation theory of change and value for money framework. Beyond this vital workstream, the Impact and Evaluation Manager will strengthen our ability to elevate the voices and experience of young people and their families as we look to strengthen the system, and, using our evidence base, speak to the short mid- and long-term benefits of early intervention and prevention in key sector debates including but not exclusively behaviour and attendance policies in schools. 

You will play a vital role in supporting the organisation continue to monitor and understand the impact of our work and provide insight reports to inform decision making.

Click to see the full job description and find out more about this role.

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: £19.06 per hour (For those living in London, £20.86 per hour)

Hours: 3 hours fixed per month and additional ad hoc hours where required due to service needs; operating hours are Monday – Friday, 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.

About the role:

Respect is seeking one Helpline Advisor to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, or below here on Charity Jobs, and submit in word doc. format only, please.

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Tower Hamlets.

£29,500.18 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm

This length of this fixed term contract is 1 year.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes

What you'll bring:

Essential:
- Worked in a customer care setting with transferrable skills.

Desirable:
- Up to NVQ Level 2/3 or equivalent.

- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Floating Support Worker

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Floating Support Worker will specialise in working with women for whom housing, and risk of tenancy breakdown is a priority. You will provide specialist housing and domestic abuse support to women aged 18 and over. The accommodation needs of the women you support will require you to advocate and support for each woman efficiently and empathically, whilst liaising with providers and stakeholders to ensure her accommodation needs are met. The role is dynamic and requires the post holder to respond to women with effective crisis intervention, advocacy and support. They will be required to coordinate the provision of multiagency support which focuses on working with clients to maintain their tenancies and prevent homelessness. The post holder will establish positive, proactive, and innovative working relationships with housing services and partner agencies.

The Floating Support Worker will ensure that the women survivors views and needs inform every stage of the process, and so the post holder will be empathic, empowering and able to advocate for women. You will also share your learning with your team, Advance and other stakeholders to ensure best practice is consistently achieved.

Working as part of a team of Floating Support Workers, you will make proactive contact and provide high quality non-judgemental advocacy and support based upon a client led needs and risk assessment. You will be responsible for a number of women at a time and you will be their designated and consistent support worker. You will also support women and referrers at the first stage of referral by completing assessments and providing crisis intervention support as part of a ‘duty’ team with designated days for you to do this.

The Floating Support Worker will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse and the housing sectors. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information appropriately.

Experience of supporting female survivors of domestic violence with housing and accommodation needs, in partnership with other organisations, and of safeguarding procedures is essential for this post.

Key Responsibilities and Duties

· Create effective working partnerships with housing service providers and the local council to promote the Floating Support Worker Service

· Provide information, guidance and support to referral stakeholders to enable them to identify women at risk of and experiencing domestic violence, enabling them to confidently respond and refer women to the service. This may include delivery of briefings and information sessions to upskill housing workers. To continuously build awareness of the service and confidence of stakeholders in order to ensure women in need are identified and supported

· Effectively support a number of women at any one time, undertaking case management activities such as excellent assessments, action planning, referrals, and record keeping

· Conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required

· Develop and deliver support plans that include delivery of high-quality face to face or telephone crisis intervention, information, advocacy and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions. Ensure that focus on safe tenancy sustainment and homelessness prevention underpins all work

· Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised

· Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them

· Proactively assess the needs and safety of women at risk proactively following Adult at Risk policies and procedures

· Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary

· Ensure all monitoring and evaluation for each woman, all cases and the project overall is accurate and up to date. Work in partnership with your team and the Advance Insights and Evidence team to ensure all reporting requirements are met. Highlight issues and successes in a timely manner

· Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and other appropriate partners and stakeholders

· Participate in multi-agency working and focus groups when requested to do so and follow through on agreed appropriate actions that arise from these

· Work effectively as a member of your own team and as a team member of Advance supporting all organisational objectives

· Work in partnership with housing staff and provide institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise

· Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role

· Participate in supervision, training and meetings as required, and assist in the development of services in line with agreed development plans

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

· Closing Date for Applications: *Sunday 31st August 2025 @23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team who will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Tower Hamlets.

£30,527.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

* Annual leave increasing up to 30 days with length of service

* Free DBS

* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

* Fully paid induction programme and further training

* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager.

* Carry out initial assessments of potential customers and make decisions over access to the Crisis House

* Undertake continuous assessment of needs and potential risks & agree levels of support and actions.

* Create support / action plans for providing appropriate services based on the assessment and reflecting the services and resources available to enable the customer to overcome their crisis

About you:

Relationships

? With key customers (end service users)

? Within team and organisation

Organisation

? Planning and organising workload

? Awareness of policies and procedures

What you'll bring:

Essential:

• At least an NVQ Level 3 in Health & Social care, or equivalent academic qualification.
• A minimum of one years' experience of supporting vulnerable adults with mental health / substance use or dual diagnosis needs.

Desirable:

* An understanding of care-planning processes and Models of Care within mental health.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

* We focus on Excellence and innovation.

* We are Caring and Compassionate.

* We are Inclusive and Trusted.

* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa (50% of each community) over the next 12 months.

We are recruiting a Cantonese speaking Team Manager to join the STEP team delivering this new programme. You will oversee a team of Employment Advisors who provide remote support to participants, assisting them in accessing job opportunities, education and training.  

You will be responsible for providing effective leadership, guidance and support to the Employment Advisors, monitoring and managing their workflow and providing coaching and mentoring to enhance their performance. Your responsibilities will also include quality assurance of STEP programme delivery, monitoring and reporting programme outcomes and compiling and analysing data on the effectiveness of the team’s interventions and activities.  

About you

We are looking for candidates who have:

• Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
• Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training.
• Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders.
• Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively.
• Experience in outcome monitoring, data analysis, and reporting.
• Advanced level of English
• Competency in Cantonese

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely on 28th August.

Expected start date will be 9th October 2025.

Starting Salary - £31,613 (including London Weighting)

Location: Office Based - London

Job Profile

Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people? 

The post holder will contribute to ensuring the Supporter Donations Team (SDT) manages and administers supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes. 

Accountability 

The post holder reports to the Supporter Donations Manager and will work alongside a team of Supporter Donation Assistants, collectively delivering the team’s key aims and responsibilities. 

Key Responsibilities 

Supporter Care: 

• Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way. 

• Provide phone cover to the Supporter Care team as required. 

• Provide Reception training to the Supporter Care team as required. 

Donations: 

• Accurately code donations received, ensuring agreed departmental procedures are followed. 

• Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms. 

• Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.

• File and archive financial data, while adhering to strict audit controls. 

Gift Aid: 

• Understand Gift Aid and its application within CAFOD. 

• Assist with all aspects of tax-effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC. 

Thanking: 

• Produce and dispatch letters to thank and acknowledge donations received. 

• Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch. 

• Contribute to ongoing enhancement and improvement of supporter thanking 

Post/banking: 

• Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels. 

• Preparation of daily banking, cash handling and initial reconciliation of all monies received daily. 

Safeguarding  

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities. 

Person Specification

Understanding our context  

• Understanding Catholic identity - Show an understanding of and work with the Catholic community to further CAFOD's mission. 

• Understanding CAFOD - Demonstrate how both CAFOD’s and Catholic values influence all our work internally and externally. 

• Understanding international development – Have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities 

Working together  

• Managing ourselves – Happy to take on additional responsibility to help the team or others under pressure. 

• Working with others – Build collaborative relationships across CAFOD and with external partners, donors and suppliers. 

• Communicating - Ensure others fully understand what has been discussed and agreed. Make timely contributions to decisions. 

• Looking outwards – Build cooperative, professional relationships with partners, supporters, donors, suppliers and the communities we serve 

 Making change happen  

• Managing resources - Offer ideas to improve information systems and processes to reduce costs and improve efficiency. 

• Achieving results - Look for better processes and ways of working to achieve results. 

• Managing our performance - Agreeing realistic deadlines and measurable objectives for myself, others and the team.

• Taking the lead - Take a lead in identifying solutions and making change happen 

Job Specific Competencies 

• Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy. 

• Ability to communicate professionally with supporters, from individual givers to religious communities. 

• Displays excellent written and verbal communication skills. 

• Ability to build strong collaborative relationships with colleagues.

Desirable Criteria  

• Experience with a CRM software/ database 

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. 

Please click here for a full list of CAFOD’s Staff Benefits 

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults. 

Our client is one of the largest women's hostels in the UK for vulnerable women affected by homelessness. They offer support to women with a range of complex needs, including substance misuse, mental health issues and domestic violence, and provide these support services in a warm, welcoming and secure environment. They are now recruiting for a strong and supportive manager to help lead their Support Services. This role is initially a 6 month fixed term contract.

As Support Services Manager, you will line manage a team of frontline staff and will oversee the Support and Night services, consisting of 30 bed spaces for women with high support complex needs; the service aims to offer holistic support to these women, working alongside a range of partner organisations to facilitate a step-down move-on for women into semi-independent living. You will work to create and maintain key partnerships, continually ensuring that a high quality of service is delivered to all service users of the Project.

To be considered for this position, you must have significant housing management experience, as well as extensive knowledge and appreciation of the challenges faced by homeless women. You must have demonstrable experience of leading frontline staff, as well as significant safeguarding experience. You will also have proven working experience of contract monitoring and of setting and influencing strategy. Ultimately you will be enthusiastic, passionate and dedicated to leading a team to deliver the best quality of support to vulnerable homeless women. 

Please note, the client are looking to recruit for this role as soon as possible, so please only apply if you are available immediately or have no more than a 1 month notice period. Please note this role will be Monday-Friday 40 hours a week, working 1 out of 5 weekends (time off given in lieu).

Because of the purpose of our client's work, only women are eligible to apply for this role, under Section 7(2) (b) of the Sex Discrimination Act 1975.

Interviews are to take place Wednesday 10th September.