Individual Giving Manager

£30,328 per annum plus Inner London Weighting (£3,000 per annum)

35 hours a week

Permanent

London SE1 0LH

Carers Trust is a major charity for, with and about carers. We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

We do this with a UK wide network of quality assured independent partners and through the provision of grants to help carers get the extra help they need to live their own lives. With these locally based Network Partners we are able to support carers in their homes through the provision of replacement care, and in the community with information, advice, emotional support, hands on practical help and access to much needed breaks. We offer specialist services for carers of people of all ages and conditions and a range of individually tailored support and group activities.

We are currently looking for an Individual Giving Manager who will support the organisation to realise it’s vision by;

• Recruiting, retaining and cultivating relationships with donors including cash, regular gifts and legacy giving.
• Working with the Director of Fundraising and Communication to ensure cross organisation development of stewardship for individuals leading to engagement, conversion, value and long-term support.

• Overseeing the challenge events activity by working with colleagues to recruit and provide a high quality experience for our participants.

The successful candidate will have

• Experience of individual giving and legacy fundraising.
• Experience of managing integrated campaigns including digital and offline channels
• Experiences of databases preferably Raisers Edge and the ability to segment audiences

This is a great opportunity for someone interested in joining a vibrant organisation and a successful fundraising team.

Please note that we will only accept completed application forms or a CV and covering letter.

Closing date is 6th February and interview date is 13 or 14 February 2020

Carers Trust is committed to valuing diversity. 

Carers Trust has a number of measures in place to support the carers in its employment including carers leave.

Charity numbers: England and Wales 1145181, Scotland SC042870.

The TPP Fundraising team are delighted to be supporting a leading children's cancer charity with the search for a new Supporter Acquisition Manager. This is an amazing career opportunity as you look to grow and develop their Individual Giving programme from scratch, working within an organisation that has an ambitious growth strategy.

As the Supporter Acquisition Manager is brand new within the organisation there will be a lot of responsibility on the shoulders of the post holder to develop an effective function to successfully acquire new supporters/donors. There is a lot of investment within this area that will give you the freedom to test campaigns out, the ability to have a say in what channels would work best. Currently they are thinking that the programme will be delivered around regular giving, cash, lotteries and payroll giving. There will be work with several third-party agencies to deliver a number of the campaigns, ensuring effective delivery and compliance of all campaigns to minimise risk. Working closely with fellow managers across the fundraising function will be a large part of the role, both to share opportunities and to ensure consistent stewardship of the supporter journey.

Job title: Supporter Acquisition Manager
Location: Central London
Salary: £46,000 to £48,000
Cause: Cancer charity

As you will be setting up this area of fundraising, the ideal candidate will possess proven experience of creating and delivering a multi-channel direct marketing programme. You will have in depth knowledge of various direct marketing channels such as direct mail, print, direct dialogue and digital. It will be vital that you have experience of developing effective supporter stewardship journey, being a new area, this will be key to the success of the team in the long run. You will need to be confident in working along side the Head of department to develop a fundraising strategy, input into the direction that they take as well as opportunities within the market.

This is an amazing opportunity, one that doesn't come around that often. If you feel you have the experience this charity needs to develop their Individual Giving programme from scratch, then I would be very interested in having a conversation.

The Individual Giving & Legacies team is a key driver of voluntary income for Sense, and continued investment is reflected in our 3-year Engagement strategy. We are now looking for an experienced and motivated fundraiser to join the ambitious team to help us drive even greater success going forward.

Title: Supporter Acquisition Manager
Ref: 44014
Location: King's Cross, London
Salary: Circa £35,200 per annum (Inc. London Allowance)
Hours: 37.5 hours per week, full time
Contract type: Permanent

About the role

The Supporter Acquisition Manager is responsible for the leading the planning and delivery of a number of key supporter acquisition campaigns via channels including DRTV, direct mail, PSMS and digital in order to achieve annual supporter recruitment figures, net income targets and year one retention rates.

About you

We’d love to hear from you if you have:

• Experience of developing integrated multi-media and multi-channel fundraising campaigns.
• A strong track record of successful income generation from a diverse supporter base.
• A creative mind, always challenging the status quo and a collaborative approach to working.

About us

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Sense has a proven record of offering high quality, pioneering services.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Closing date: Thursday 23 January 2020
Interview date: W/C 27th January 2020

TO APPLY AND FOR MORE INFORMATION:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can download the job description and complete the application process. 

We would recommend that you read the candidate guidelines and job description (available on our website) before applying. If you are a disabled candidate and require a hard copy pack or a different format for example large print, Braille or audio, further details can be found on our website.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.  Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment are subject to a number of checks including an enhanced DBS check where appropriate.

No agencies please.

The TPP Fundraising team are delighted to be supporting a leading children's cancer charity with the search for a new Supporter Acquisition Executive. This is an amazing career opportunity as you will be part of their grow and develop within their Individual Giving programme, working from scratch to support in their ambitious growth strategy.

Working as their Supporter Acquisition Executive you will have responsibility for developing and delivering new direct marketing led supporter acquisition campaigns, these will be delivered across a range of activities that can include: regular giving, lotteries, cash appeals and payroll giving to name a few. As they are developing this area the role will have an element of researching and developing new methods of engaging with supporters, being creative in your approach and keeping ahead of the market. You will be responsible for working with a range of external suppliers and managing budgets for all the campaigns you are responsible for. You will also work with the data team to monitor and analyse campaign performance, ensuring that the data is informing their fundraising campaigns.

Job title: Supporter Acquisition Executive
Location: Central London
Salary: £31,000 to £34,000
Cause: Cancer Charity

They will be looking for someone who has proven experience of managing direct marketing campaigns, working across channels such as door to door, private sites, direct mail and digital. A passion for undertaking campaign testing and using data to support in decision making. You will have strong communications skills both to influence internal teams but also to work successfully with external agencies. Experience in developing engaging creative and communications, with the ability to constructively critique concepts and copy.

This is an amazing opportunity, one that doesn't come around that often. If you feel you have the experience this charity needs to support this charity as they grow this income area, then I would be very interested in having a conversation.

Location: London

Deadline for applications: Friday January 17

The position:

Our well-respected health charity client is recruiting a Supporter Acquisition Executive. In this role, you will develop and deliver multi-channel programmes to recruit new supporters. You will also liaise with key stakeholders to develop creative campaign materials and manage relationships with agencies.

You will work closely with the Senior Direct Marketing Executive and wider team to ensure that all activities within campaigns are integrated and support the department’s overall stewardship and the charity’s key messages. You will also lead on the briefing, creative development and reporting to optimise supporter engagement.

Requirements:

• Experience of working in a direct marketing environment.
• Experience of managing integrated campaigns and expenditure budgets.
• Ability to develop relationships and work with internal and external stakeholders.
• Experience of project planning and implementing marketing plans.
• Excellent communication skills – verbally and written across different channels.

About us

Animal Aid is one of the UK’s longest established animal rights campaign groups.

Who we are looking for

We are looking for an enthusiastic Supporter Engagement Officer to play a vital role in our daily operations.

You will have excellent communication skills, as you will be the primary contact for incoming phone calls.

You will also have the ability to prioritise your workload and manage multiple tasks to ensure that donations are processed and thanked in a timely way, as well as produce regular reports and mailings to supporters.

You will contribute to a small fundraising team and bring your passion for animal protection issues to the role.

For more information about the role, please see the attached full job description. 

How to apply: Please click on apply. CVs and covering letters should be sent to Becca Chapman. Deadline for applications 6th February 2020, although we might interview candidates that are a strong match before the closing date.

A great opportunity to step up into a role with more responsibility, with the opportunity to managing a line report.

The Acquisition Manager will drive improvements in the supporter acquisition programme of this large and established charity. £1 million is being invested in their individual giving department, with projects in DRTV, new regular giving products and cash appeals.

This is a great opportunity to step up into a role with more responsibility, with the opportunity to managing a line report as the acquisition programme develops.

The charity needs an Acquisition Manager to:

• lead on the delivery of DRTV, liaising with creative agencies.
• project manage their cash appeals, harnessing digital, direct mail and DRTV to achieve fundraising targets.
• innovate and manage the delivery of regular giving products, a new area for the charity.

This role would best suit:

• an experienced campaign manager who has experience acquiring new supporters through DRTV, digital and regular giving products
• someone looking for a step up in responsibility, who wants to make the transition into management and take the lead on projects and campaigns
• an experienced creative who has a history of liaising with external creative agencies on campaigns.

                                     

To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

Supporter Care Manager

£36,994 per annum, depending on experience + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

The Supporter Care Manager will lead, motivate and continually develop the Supporter Care team to provide an excellent quality of service to our Supporters in a way that builds loyalty, maximises income and minimises cancellations. This role will work across the organisation with our internal customers to continually improve the quality and responsiveness of service provided to them.

With a large team to manage, the postholder will be a confident and experienced people manager with proven success in leading teams.

Do you have the following?

• Exceptional interpersonal, customer service, problem-solving, verbal and written communication.
• Strong coaching and leadership skills, ability to motivate employees.
• Decisiveness and attention to detail.

Then we look forward to your application!

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: Sunday 2nd February 2020 (midnight)

Interview Dates: TBC

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice is available on our website.

No agencies please.

As a successful Acquisition & Conversion Specialist youll work with great people from across this inspiring health charity to deliver a programme of work and co-create new content to help generate sustainable income for a future you could be a part of.

The Charity
Our purpose is to help people take of their lives so they can live the lives they choose, despite their health condition. They invest in their staff and focus on developing talent with an emphasis on the skills that excite you. They are innovative and encourage new ideas.

The Role
Work within the team helping to create new fundraising products and appeals to shape the future fundraising programme and change the way the charity thinks about Individual Giving.
Discover new supporters and engage them with the charity and its portfolio of fundraising products, helping to create and develop positive, supporter led, journeys focused on long-term support.
Inspire supporters to make a gift by presenting them with the right ask, at the right time, to both maximise conversion and enhance a supporters long-term value.

The Candidate
Have a background of income generation.
Be data-led and detail focused.
Experienced in converting customers on digital channels
Be results driven.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

An exciting opportunity for an experienced Acquisition Officer to step up to senior officer level.

Voluntary Service Overseas (VSO) is an international development charity with a vision for a world without poverty and a mission to bring people together to fight poverty and marginalisation. Over the last 60 years VSO has worked in 90 countries, with more than 80,000 volunteers who have supported 50,000,000 people.

VSO is looking for an experienced Senior Supporter Engagement Officer to help create new acquisition products at a hugely exciting time for the charity.

A new progressive fundraising proposition, which puts beneficiaries at the forefront, along with significant investment in new people and a completed stage of testing, make this a compelling opportunity for someone keen to join a team at the start of something special.

This is a great opportunity for an experienced Acquisition Officer who is looking to take on more senior responsibility, where you will have the opportunity to make your mark as the team is refreshing and revamping their acquisition programme by testing new products and channels.

Job specification

VSO needs a Senior Supporter Engagement Officer to:

• develop new digital acquisition products, engaging cold audiences to increase the amount of regular giving donors
• focus on the project management of digital channels and increase audience reach, including PPC/ paid social, email marketing and inserts
• collaborate with external creative agencies and stakeholders to develop digital fundraising plans and strategies, ensuring the best possible audience reach and contributing to the acquisition target
• research the benefits of adding new channels such as door drops or mobile selling to enable maximum supporter acquisition.

Person specification

This role would best suit someone who has:

• experience of acquisition campaign management, with keen knowledge of brand, new products and digital
• worked with digital agencies/in house digital teams to set up digital marketing campaigns, with an understanding of the digital user space
• proven experience spotting new opportunities and ideas for regular giving products
• knowledge of media buying, creative development processes (copy and artwork) and production processes for online/offline communications
• an understanding and active interest in international development

                                     

To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.

We are looking for an experienced Senior Supporter Engagement Officer (Acquisition) to contribute to the development and delivery of an exciting supporter acquisition programme.

The Charity Leading development organisation fighting poverty.

The Role
Deliver a long-term fundraising and brand engagement campaign designed to acquire new supporters
Supporting the development and delivery of new product to raise unrestricted funds including an online product area and digital marketing testing plan
Internal and external stakeholder management with expert communication and excellent project management skills including status reports and feedback processes
Raise unrestricted income and secure new donors through other acquisition products and channels.
Ensure we adhere to best practice in the ways we carry out fundraising to engender trust with internal and external stakeholders.

The Candidate
Knowledge of media buying, creative development processes (copy and artwork) and production processes for on-line/off-line communications.
Experience in a direct marketing or fundraising role.
Substantial experience using and managing direct marketing to drive income and acquisition of new supporters/customers.
Experience of project management across multiple stakeholders and multiple acquisition.
Experience of implementing Direct Marketing plans.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

A leading international children's charity is seeking an Individual Experience Manager to be responsible for the development and delivery of the charity's mass engagement fundraising activities under three areas: Individual Giving, Challenge Events and Community fundraising.

Over the next year, in line with a new organisational strategy, the charity has ambitious plans to grow their small supporter base and build out their Individual Experience programme, which is currently in its infancy. You will be responsible for driving this forward, using your experience and knowledge of digital marketing and fundraising.

You will have the following skills and experience:
- Excellent knowledge and experience of working in a digital marketing environment
- Proficient in designing and delivering acquisition and retention strategies
- Proven experience of raising funds through mass engagement activities
- Experience of end-to-end project planning and management, including managing budgets and implementing marketing plans

We’re looking for an energetic individual with an entrepreneurial outlook to join a senior leadership team who will drive INF/UK to the next level.

We have drawn up ambitious plans to significantly grow the scale of the projects we support to help more of the poorest and most disadvantaged people in Nepal.

You will have extensive experience of managing relationships with major donors and trusts at the highest level, including making financial asks both face-to-face and in writing, and a track record of achieving six-figure income targets.

You will understand fundraising dynamics in the context of Christian groups and faith-based audiences, and are also able to relate and grow relationships outside a faith-based sphere.

In accordance with the Equalities Act 2010 (Paragraph 3, Section 9), this post carries a Genuine Occupational Requirement for the post-holder to have a personal commitment to the Christian faith.

Could you be the right person for this opportunity? Please download the Job Information Pack and Application Form from our website.

Application deadline: 9am on Monday 3rd February

Interviews will take place in Birmingham on Wednesday 12th February

About INF: The International Nepal Fellowship (INF) is one of Nepal’s longest serving international NGOs with decades of experience working with poor and disadvantaged people and communities. Formed on missionary principles in 1952, we have developed into a forward-thinking and impactful organisation, supporting healthcare services (including a cutting-edge hospital focusing on the treatment and rehabilitation of disabled people), plus a wide range of community health and development programmes that reach diverse and hard-to-reach groups in some of the poorest and most remote parts of Nepal.

INF/UK is a key part of the international INF family, raising funds and generating support from the UK to support projects in Nepal, most of which are delivered by INF/Nepal.

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something really meaningful. At Mencap, we can give you that. You’ll have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites
• campaigning for the changes that people with a learning disability want

Job Advert

We have a brand new role to join our Fundraising team as an Individual Giving Acquisition Officer. We are looking for someone with a previous charity background in generating income by managing direct marketing campaigns.

The Individual Giving Acquisition Officer will support and execute the delivery of online and offline, cold acquisition campaigns across key Mass Media channels such as (DRTV, radio, press and digital). This includes testing new and existing products whist incorporating an effective supporter journey.  

You will support the building of Mencap’s relationship with its existing and ‘cold’ donors across the organisation, developing that relationship where possible to increase loyalty and donor retention. 

To be successful in your application you must be able to demonstrated the below skills and experience:

• The ability to manage complexity, ambiguity and uncertainty whilst remaining focused on achieving the fundraising business objectives.
• Be a confident and positive networker who can work collaboratively, sharing information appropriately and building supportive, trusting and professional relationships with colleagues.
• Demonstrable experience of delivering charity fundraising campaigns.
• Experience of using a donor database (eg Alms, Raiser’s Edge) to access information and run reports.

Please click on role profile to view the full job specification for this position. To be considered apply with your full up to date CV. 

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions upto 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you will be auto-enrolled into NEST
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation,bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencapextras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract