Supporter care administrator jobs

Do you have a passion for volunteerism, along with strong organisational and communication skills?

Would you like to join an ambitious £10 million programme empowering volunteering initiatives across East and North Hertfordshire?

We’re seeking a Programme Coordinator to support the development and delivery of a new collaborative, cross-sector programme in East and North Hertfordshire, aimed at growing and sustaining volunteers across health and community settings.

This is an exciting opportunity to join an innovative initiative that builds on the surge of volunteering for health we saw during the pandemic. With experience in project coordination or public engagement in the health, social care and/or VCFSE (voluntary, community, faith, social enterprise sector), the Programme Coordinator will support the Volunteering for Health programme delivery and engage with underrepresented groups in the local community.

Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change. This role is a key part of the wider Herts and West Essex Volunteering for Health Programme Team.

Essential skills, experience and personal attributes:

• A relevant degree or equivalent experience in a related field such as public health, community development, community engagement, social prescribing, and/or the Herts and West Essex VCFSE sector.
• Proven experience in supporting and coordinating projects, preferably within the VCFSE, health or social care sectors.
• Experience in research, data collection and analysis to inform project monitoring and evaluation.
• Experience in engaging with diverse communities.
• Excellent project coordination skills, including planning, monitoring, and reporting on project progress.
• Strong interpersonal and communication skills, both written and verbal, with the ability to present information clearly to a range of audiences.
• Good organisational skills and the ability to manage multiple tasks and priorities simultaneously, working across different locations.
• Proficiency in using standard office software, including word processing, spreadsheets, and presentation tools.
• Knowledge of safeguarding practices and commitment to promoting the welfare of vulnerable children, young people and adults.
• Understanding of equality and diversity principles and their application in the voluntary sector and health settings. 
• A proactive and self-motivated individual with the ability to work independently and as part of a team.
• Flexibility and willingness to adapt to changing project needs and priorities.
• Commitment to promoting health equity and improving life chances through volunteer engagement.
• Ability to travel extensively across Hertfordshire as required for the role.
• Willingness to work occasional evenings and weekends to accommodate project activities and events. 

Other essential requirements:

• Full, clean driving license and access to a vehicle for travel as required by the role
• Ability to work from both home, Community Alliance Broxbourne and East Herts hubs and office and the East & North Herts Hertfordshire Teaching NHS Trust office in the Lister Hospital, as well as attend meetings and events in various locations.
• Commitment to the values and policies of Community Alliance Broxbourne and East Herts, including equality, diversity, and confidentiality.

For more information, please visit our website.

Please submit a completed Application Form by Tuesday, 30th September 2025 at 12pm.

This post will be employed by Community Alliance Broxbourne and East Herts.

Are you passionate about supporting children and families in the early years? Do you combine excellent people skills with a sharp eye for detail and a talent for writing? Do you want to use your skills that will help drive change and positively impact the lives of children? If so, we’d love to hear from you. 

Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham (HSWKCHF) is a highly regarded local charity, committed to giving children the best possible start in life. We’re looking for a kind, capable and proactive individual to join our dynamic and supportive team as Co-Deputy Manager (Operations & Fundraising). 

This is a 12-month role (with potential for extension, subject to funding), full time or 4 days a week, offering a unique opportunity to make a meaningful impact while developing your career in the not-for-profit sector. 

About the Role 

As Co-Deputy Manager, you’ll play a key role in shaping and sustaining our services. You’ll lead on operational delivery, contribute to strategic planning, and take the lead on fundraising, communications and volunteers. Your writing skills will be essential in crafting compelling funding bids and reports, and your organisational flair will help us run smoothly and effectively. 

We’re looking for someone who: 

• Is highly organised, with the ability to manage competing priorities and meet deadlines. 

• Has experience in fundraising, including developing and implementing strategies. 

• Can write clear, persuasive reports and grant applications. 

• Understands the significant contribution of volunteers.

• Is flexible, collaborative, and committed to our mission. 

What We Offer 

• A genuinely rewarding and positive work environment. 

• A supportive team that values your ideas and encourages personal and professional growth. 

• Flexible working arrangements, including at least one day of homeworking after probation. 

• Ongoing training and development opportunities. 

We warmly welcome applications from people of all backgrounds. HSWKCHF is committed to equality, diversity, and safeguarding the welfare of children and adults. 

For full details, please see the attached job description and person specification. 

Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.

Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.

This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.

Key responsibilities include:

• Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning

• Working with patients to understand their needs, provide emotional support and signpost to local services

• Liaising with a wide range of professionals across the NHS, social care and voluntary sectors

• Inputting information into systems including RIO and Framework I, with training provided

• Keeping accurate records and contributing to service evaluation and improvement

We are looking for someone who is:

• Experienced in health, social care or voluntary sector settings

• Empathetic and a confident communicator

• Able to build strong relationships with a range of professionals and clients

• Organised, reliable and motivated by positive outcomes for others

• Comfortable working independently and as part of a team

• Passionate about supporting older people to live well and with dignity

This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.

For the full person spec and job description please download the job pack.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for 2 experienced Crisis Outreach Workers to support Mind in Enfield and Barnet's Family Hubs Service.This role is to support individuals during the perinatal period (expecting and up to 2 years after birth)  presenting at the Family Hubs experiencing mental health crisis and problems gain immediate support

The purpose of the Outreach Worker is to work with adults during the perinatal period (pre birth up to 2 years after birth), including both parents and carers. You will work as part of MiEB perinatal family hub team to identify those at risk of crisis and ensure referral pathways are in place to facilitate rapid engagement

The successful candidates should have a minimum 2 years experience of working with people with mild, moderate and severe mental health issues. Experience of utilising de-escalation techniques, and supporting clients presenting in emotional distress

Please see the attached job descrition which includes all duties and skills required.

This is a part-time position, 22 hours per week covering the service between 9-5 Monday to Friday. There may be a need for crossover hours up until 6pm to facilitate joint working with our crisis café 

The role is based at the Family Hubs within Craig Park and Ponders End in Enfield. You will also be based at the  Enfield Mind office at 275 Fore Street, N9 0PD.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for new Advocates to join our team in Lincoln.  We have both a permanent post and a 12-month fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for two Advocates to join our team covering Lincoln. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

Both roles are full-time role for 35 hours per week. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support or care services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

· 5% employer pension & minimum 3% employee contribution 

· Salary sacrifices pension scheme 

· Separate Life Assurance Cover (equivalent of two times your annual salary) 

· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

· 24/7 Employee Assistance programme 

· Access to remote counselling service 

· Paid Disability Leave 

· Paid compassionate Leave 

· Home Working Allowance  

 Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

  How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

 VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

 Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; Midnight on 21 September 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us lots about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit our website.We look forward to hearing from you.

Crossroads Care Surrey is a registered charity dedicated to supporting unpaid carers across Surrey for over 40 years. We recognise the immense challenges these individuals face and offer a range of quality care services to assist those caring for people of all ages with various health conditions and disabilities. Our mission is to keep families together and ensure that unpaid carers maintain their well-being.

You’ll be joining us at an exciting time of growth and development, as we expand our fundraising activities to reach more carers than ever before. We’re a small, friendly team where everyone plays a key role, so we’re looking for someone who is proactive, hardworking, and ready to roll up their sleeves to make a real difference.

Main Purpose of the Role

To build lasting relationships with Surrey’s community groups and corporate organisations, delivering income growth in line with Crossroads Care Surrey’s fundraising strategy.

The Community and Corporate Fundraising Officer will develop and manage a strong pipeline of community and business supporters, combining excellent stewardship with proactive prospecting, networking and creative fundraising approaches.

Key Responsibilities

Corporate Fundraising

• Identify, develop and secure corporate partnerships, including Charity of the Year opportunities, sponsorships, payroll giving, and in-kind support.
• Build relationships with local businesses, engaging them in volunteering and staff fundraising activities.
• Prepare compelling proposals, pitches and presentations to secure new partnerships and strengthen existing ones.
• Recruit and steward local businesses for the Unpaid Carers Hub, our web-based corporate partnerships offer.

Community Fundraising

• Pro-actively grow income from local community groups, schools, clubs and faith organisations across Surrey.
• Act as an ambassador for the charity at local events, deliver talks and presentations, inspiring people to support our work.
• Support and encourage DIY/community fundraisers, providing resources and guidance to maximise income.

Events

• Plan and deliver fundraising events from concept to completion, managing budgets, logistics and marketing timelines to ensure strong ROI.
• Recruit participants for charity-led and third-party events, including running challenges and bespoke campaigns such as I’m a Director, Get Me Out of Here!.

Communications and Stewardship

• Work with the Fundraising and Communications teams to create engaging fundraising materials, content for social media, newsletters, and supporter updates.
• Deliver excellent supporter care, ensuring donations are acknowledged promptly and relationships nurtured for long-term engagement.

Data, Reporting and Administration

• Maintain accurate records on Salesforce, producing reports and data analysis to monitor progress and inform decision-making.
• Track, evaluate and report on activity, identifying learning points to improve future performance.

Other Duties

• Represent and promote Crossroads Care Surrey at networking events, business forums, and in the wider community.
• Contribute to seasonal appeals and cross-team campaigns.
• Achieve agreed income targets and ensure fundraising activity delivers strong ROI.
• Undertake training and development as required, and contribute to team meetings
• Actively support the safeguarding, health and safety, equality and diversity policies of Crossroads Care Surrey.

Person Specification

Essential

• Minimum 2 years’ experience in fundraising within the charity sector
• Proven track record of generating income for corporate partnerships and from community fundraising groups such as Rotary clubs.
• Strong relationship management skills, with experience of building and sustaining partnerships.
• Willingness to work flexibly, including evenings and weekends when required.
• Excellent written and verbal communication skills, including pitching and presenting.
• Highly organised, able to manage competing priorities and deadlines.
• Confident IT user, with proficiency in Microsoft Office.
• Commitment to Crossroads Care Surrey’s mission and values.
• Full UK driving licence and access to a car for travel across Surrey.
• Lives in Surrey.

Desirable

• Experience of planning fundraising events
• Familiarity with CRM systems (ideally Salesforce).
• Familiarity with WordPress
• Exposure to digital fundraising methods, including gaming fundraising or streaming platforms such as Twitch/YouTube.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are undergoing significant changes, with a transformational new strategy to multiply our income, ultimately funding research that will find a cure.

What we’re looking for

An experienced fundraising or marketing professional or consultant with a proven track record of developing and implementing Legacy and In Memory campaigns aimed at creating awareness, inspiring action and ultimately helping to secure future Legacy and In Memory gifts for the Macular Society.

You’ll be familiar with and comfortable analysing data and insights that inform decision making and approaches towards legacy and in memory marketing, ensuring these activities are well targeted and effective, using a range of channels.

Once secured, you’ll also be passionate about providing the best possible supporter experience, understanding motivations and reflecting them in a way that brings people closer to the cause and encouraging future support.

Leading a team of two experienced Legacy and In Memory Fundraising Officers, you’ll support this talent by providing opportunities for learning and development.

What we provide in return

We have a great working culture at Macular Society (take a look here at what our staff say) and offer flexible working options, 26 days annual leave pro rata, supportive family policies, and 6% pension contribution.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

We offer a flexible approach to working in this role which can either be part-time (minimum of 30 hours per week) or full-time, and can either be office or home-based, or a mix of the two. The only thing we do ask is that you visit the Andover office in Hampshire on a monthly or two-monthly basis, as we feel it’s important that the team all come together regularly in person.

The CSE Team Leader will play a crucial role in supporting the Operations Manager and wider Basis management team to oversee the delivery of 1:1 and group-based support to young people in our service offering high quality, effective safety advice, information and support, enabling young people to navigate exploitative and abusive relationships. The Team Leader will hold a protected caseload to enable them to carry out their other duties.

The Role includes line managing the staff on the Young People’s Team, supporting with reports, recruitment and safeguarding. There will be an expectation to attend Child Focussed and Contextual MACE as an expert panel member and to support the Operations Manager with attendance at Silver MACE meetings. The role will work to ensure young people receive an exceptional service and contribute to the strategic development of Basis.

The Young People’s team work across Leeds and Bradford providing specialist support to young people experiencing CSE.  The team work to Basis’ organisational values, taking a harm reduction approach to enable and empower young people to make positive choices, whilst working to reduce risk.  The team have an established reputation for providing high quality, effective safety advice, information and support, enabling young people to navigate exploitative and abusive relationships.  Services are provided within the community, at venues as young people determine.  

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are being sexually exploited or are involved in sex work. 

We are open to flexible, hybrid and remote-working, with some in person attendance required to support our conferences and events (approximately 4-6 per year) across the country, and attendance to our in-person team days in Leeds (2 per year).

About us

Student Minds is the UK’s student mental health charity. We have a clear vision: No student should be held back by their mental health. We empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We challenge the higher education sector, health sector, and government to make student mental health a priority.

The opportunity

We’re looking for a highly organised and proactive Programme Officer to join our Sector Improvement Team. You’ll play a vital role in helping us deliver the flagship University Mental Health Charter Programme and Award, which supports universities to promote the mental health and wellbeing of their staff and students.

This is a varied and purposeful role, where you’ll provide administrative, logistical, and digital communication support across the programme. From managing bookings and contracts, to coordinating communications and supporting event delivery, your work will help us deliver a high-quality experience to our university members and stakeholders across the UK.

This is a great opportunity for someone who thrives on detail, enjoys working with digital systems, and wants to make a meaningful impact on student mental health.

Your key responsibilities

• Provide effective administrative and logistical support for the University Mental Health Charter Programme and Award.

• Support the planning and delivery of events, meetings, and online activities.

• Act as a first point of contact for member universities and stakeholders, handling enquiries and signposting appropriately.

• Coordinate programme communications, including newsletters, inbox management, and digital hub content.

• Maintain accurate records and support finance processes.

• Help manage digital tools and systems to improve efficiency and stakeholder engagement.

What we’re looking for

• Experience in an administrative or support role.

• GCSE Maths and English, or equivalent qualification or experience or demonstration of ability.

• Strong organisational skills with excellent attention to detail.

• Clear written and verbal communication skills.

• Confidence working with digital tools and systems.

• Ability to manage your own workload, prioritise effectively, and meet deadlines.

• A collaborative, proactive, and adaptable approach.

• Commitment to Student Minds’ values of inclusion, co-production, and anti-racism.

What you’ll gain

• The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.

• Experience in a varied role with opportunities to learn and develop.

• A supportive and collaborative workplace culture that values wellbeing.

• Flexibility in how and where you work.

How to apply

If this sounds like a good fit, we’d love to hear from you!

1. Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications. 

2. Download and complete our application form-  instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. 

3. Upload your completed application form, by clicking 'Redirect to Recruiter'. 

4. Complete the Equality Monitoring Form. 

Closing date for applications: 28th September 2025

Interviews: 8th-9th October 2025

Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Monday 15th September 2025.

The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

 All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Job title: Head of Marketing and Fundraising
Responsible to: Chief Executive Officer
Hours of work: 37.5 per week

Salary: £45,0000 (subject to skills and experience)

Location: Stowmarket, Suffolk

Contract term: Permanent (with a probationary review at 3 months)

Job purpose:

To provide experienced and effective strategic leadership, and operational delivery, of the fundraising and marketing initiatives of The Mix and its trading subsidiary, 127 Trading Ltd, to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead.

We are seeking an experienced and dynamic fundraising and marketing professional to develop and execute an ambitious commercial strategy to enable us to provide even greater support to young people in Suffolk.

 Background

The Mix Stowmarket Ltd. is an established youth charity working with young people aged 9–25 across Mid Suffolk. With a committed team, a flagship youth centre, and a trading arm, 127 Trading Ltd, operating two cafés, we’re rooted in community impact and innovation.

We exist to inspire, empower, and support young people to build resilience, thrive, and unlock their full potential. Working from our centre in Stowmarket and a second base in Needham Market, we deliver a diverse range of programmes including youth mentoring, alternative education, school-based support, and open-access youth sessions. Our work is shaped by strong values, a solution-focused’ approach, and a deep belief in the potential of every young person.

Alongside our charitable work, we operate a social enterprise trading arm, 127 Trading Ltd, which runs two cafés that provide training and employment opportunities for young people, whilst generating vital income for our work. With a committed team of staff and volunteers and a passion for partnership, The Mix is a trusted and innovative force for positive youth development in Suffolk.

We have recently appointed our new Chief Executive Officer who takes up post in October 2025. We now seek a strategic and operationally savvy Head of Fundraising and Marketing to support the senior team as they lead The Mix into its next chapter, with prime responsibility to generate a diverse and sustainable stream of income to enable The Mix to deliver its charitable activities in the years ahead.

Overview of the role

As the organisation’s Head of Fundraising and Marketing, you will be an experienced, ambitious, enthusiastic, and dynamic professional, who is passionate about fundraising and maximising income generation.

Working closely with our new CEO and committed trustees and staff, you will develop and implement fundraising and marketing strategies that align to our vision and drive the expansion of our crucial support to young people in Suffolk.

You will have a thorough understanding of planning, organising, and delivering successful fundraising campaigns, initiatives, and events with a strong attention-to-detail. You will be comfortable working at a leadership and strategic level but also unafraid to roll up your sleeves and create bids, funding proposals, and marketing materials.

You will be a natural ambassador, working with the CEO to build partnerships at the local and regional level, and your ambassadorial skills will help raise our profile and leverage our networks and connections.

The Head of Fundraising and Marketing is responsible for the day-to-day marketing and management oversight of The Mix and 127 Trading Ltd and the management of its marketing staff and budgets.

Critical to your success will be a genuine passion and enthusiasm for transforming the lives of young people.

You may come from the youth, charity, health, education, or social enterprise sectors. We welcome candidates who can bring the vision, leadership, and heart to shape the future of fundraising and marketing at The Mix.

Main Responsibilities

1. Strategic leadership

· Develop and lead the multi-channel fundraising and marketing strategy to meet agreed income targets and support 

         long-term sustainability for both The Mix and 127 Trading Ltd.

· Work closely with the CEO and Trustees, to align fundraising efforts with the strategic goals of the charity and bring               insight into income generation and stakeholder engagement.

· Actively contribute to the senior leadership team, shaping organisational policies and strategic direction, ensuring the           integration of fundraising, marketing and operational activities.

2. Fundraising and income generation

· Drive the development of diverse income streams, including major donor fundraising, corporate partnerships,                         individual giving, legacies, lotteries, community fundraising and events.

· Proactively seek new opportunities to secure long-term, multi-year funding through well-targeted funding applications           and corporate proposals.

· Build strong partner relationships with a focus on stewardship, retention, and growth.

· Monitor performance, analyse data, and drive continuous improvement.

· Chair the Fundraising sub-committee and contribute to the Data, Impact and Evidence Action Group

· Responsible for completion of all bids, grants and funding applications and ensuring that funders receive appropriate             ongoing feedback.
 

3. Marketing and communications

· Develop marketing materials and campaigns that effectively communicate the charity’s mission, vision and                             achievements to various audiences for both The Mix and 127 Trading Ltd.

· Lead the management of digital platforms, ensuring consistent and inspiring content across all channels, including the           website, social media, email and printed materials.

· Ensure that brand messaging is consistent, clear and aligned across The Mix and 127 Trading Ltd to enhance public             recognition and reputation.

· Grow awareness of the charity at a local and regional level, monitoring success through market research.

· Develop compelling narratives and stories of the charity’s impact to engage partners and encourage continued                     support.

4. Team leadership and development

· Lead and develop the Fundraising & Marketing team, fostering a collaborative and positive culture.

· Mentor and support team members in achieving their professional development goals, ensuring they attain business             objectives.

· Regularly monitor and review team performance to meet income generation and communication objectives.

5. Operational excellence

· Ensure compliance with data protection laws, fundraising regulations and ethical guidelines across all fundraising and           marketing activities.

· Review and improve the use of the website and develop systems to track donor engagement, monitor income and                 ensure data integrity and transparency.

· Work closely with finance and operations teams to oversee the management and monitoring of fundraising targets.

·Work closely with the Youth Work team to provide insight to funding opportunities available and marketing and                       fundraising activities occurring.

Please also refer to the job description for further details.

The Mix Stowmarket Ltd. is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any job offers are subject to the completion of satisfactory pre-employment checks and role-specific DBS (criminal records) checks

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all recruitment decisions are based on merit. We do not discriminate against individuals based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race (ethnicity) including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Elders Voice is a charity supporting older people in the London Borough of Brent. Our mission is to enable older people to live safely and independently in the homes of their choosing and lead happier and healthier lives. We do this by providing a variety of services and activities, including a Handyperson Service and a Day Centre.

The Handyperson Service is our flagship service; it’s been in existence for 35 years and is highly valued by the older people who use it. The service aims to prevent accidents in the home and enable older people to live safely by carrying out basic repairs and improvements, and the installation of small equipment such as grab rails, which support mobility. Jobs include things like changing lightbulbs, hanging curtains and putting up shelves. Our handy team have decades of experience between them, and an exceptional reputation in the borough.

We are looking for a Handyperson Service Coordinator to oversee the Handyperson Service and be responsible for all aspects of facilities management at our premises in Kensal Green.

Role: Handyperson Service Coordinator

Salary: £18,000 per annum (FTE £30,000) 

Hours: 21 hours per week

Responsible to: Chief Executive Officer

Based at: Elders Voice offices in Kensal Green

Overview of role:

Handyperson Service

• Undertake all administrative tasks relating to the effective and efficient running of the Handyperson Service with meticulous attention to detail and record keeping.
• Coordinate the handy team and provide supervision and support.
• Promote service within borough and maintain relationships with Brent Adult Social Care, healthcare bodies and other statutory & voluntary sector organisations.
• Work with CEO in developing and expanding service.

Facilities Management

• Oversee all contracts related to Health & Safety and building maintenance.
• Carry out inspection of premises and flag areas requiring maintenance and repair.
• Ensure premises meets government regulations, health & safety standards and energy efficiency requirements.

If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, a great multi-tasker and thrive at delivering first class services. This is an opportunity for you to put your stamp on a service and potentially develop it into something bigger! To find out more about the role and what it entails, please read the full job description and person specification.

Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification. We are not able to sponsor candidates for visas, so this role is not suitable for those who require sponsorship. Deadline: Friday 26th September. 

Interviews will be held on a rolling basis, so we advise you apply as soon as possible. We may close applications early, if we find a suitable candidate.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Wiltshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us  

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

  We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.  

About you 

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. 

You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in. 

Benefits

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service

• 5% employer pension & minimum 3% employee contribution

• Salary sacrifices pension scheme

• Separate Life Assurance Cover (equivalent of two times your annual salary)

• Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc

• 24/7 Employee Assistance programme

• Access to remote counselling service

• Paid Disability Leave

• Paid compassionate Leave

• Home Working Allowance 

Support with continuous professional development

Access to Clifton Strengths Coaching for development 

Personal Development Plans

How are staff supported to work remotely?

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.

When you need to travel for work, expenses will be paid (mileage or public transport costs). 

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options. 

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications Midnight 29 September 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

Want to know more about VoiceAbility and the role?

Please visit out website

We look forward to hearing from you.

NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

WHO WE ARE

Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.

Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.

Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.

We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.

Animal Equality UK’s current key campaigns include:

• Strengthening enforcement of animal protection laws.
• Halting the expansion of Scotland’s salmon farming industry.
• Achieving a ban on foie gras imports.
• Securing species-specific slaughter legislation for fish.
• Inspiring the public to eat plants, not animals.

ABOUT THE ROLE

We are seeking a highly organised, detail-oriented Operations Officer to play a central role in ensuring the smooth running of Animal Equality UK’s internal operations and supporter services.

This is a varied role covering administration, finance, data management, supporter care, and event coordination. You will be the first point of contact for many of our supporters and stakeholders, providing excellent service while supporting team members across all departments.

The ideal candidate will be proactive, solutions-focused, and comfortable balancing multiple projects in a fast-paced environment. You will have a ‘can-do’ attitude and a calm and professional demeanour, thrive on problem-solving, and take pride in ensuring that systems and processes run efficiently behind the scenes.

JOB DESCRIPTION

• Culture and internal support: Act as a culture ambassador, upholding Animal Equality’s values of professionalism, resilience, accountability, and compassion. Strengthen communication between teams and ensure effective use of project management tools. Identify and lead process improvements with guidance from the Operations Manager.
• Supporter and donor care: Serve as the first point of contact for supporter queries via phone, email, post, and social media. Provide excellent donor support, including thanking donors, resolving payment issues, and sending mailings. Maintain supporter and volunteer records accurately in CRM systems and ensure compliance with GDPR.
• Finance and reporting: Process expenses, supplier payments, and support budget forecasting. Assist with Gift Aid claims, monthly data uploads, and finance reports. Prepare scheduled reports and presentations to track progress against objectives.
• Team processes: Support recruitment processes, including application handling, interview coordination, and onboarding/offboarding schedules. Ensure smooth induction for new staff and manage equipment, training resources, and access.
• Events and operations: Assist with the organisation of internal training, team meet-ups, and supporter events. Support health and safety measures for team members and volunteers at peaceful protests, undertaking risk assessments and first aid training. Manage stock and campaign materials, fulfil supporter requests, and oversee mailing logistics.
• Data and systems: Conduct database cleansing and maintain accurate supporter, volunteer, and executive records.
• Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
• Support with other ad hoc duties, as requested by your line manager.

ABOUT YOU

You are a reliable, proactive, and solutions-focused team player who takes pride in creating order and efficiency. Embracing Animal Equality’s culture principles and reinforcing them proudly, you balance meticulous attention to detail with a flexible, positive, level-headed approach and are motivated by helping the organisation succeed for farmed animals.

You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.

You must have a minimum of one year’s experience in operations, administration, project management, or a related role. With exceptional communicational and time-management skills, you are comfortable balancing competing priorities and will bring a friendly, professional attitude at all times. Adaptable and solutions-focused, you are confident when learning new technologies.

You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.

BENEFITS

• Holiday entitlement equal to 33 days per year (including standard public holidays).
• Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
• Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
• Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
• Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
• A free vegan lunch every month at the Animal Equality monthly meetups.

APPLY NOW

For more information and to apply, please visit our vacancies page.

Closing date: 5.00pm on Friday 19th September 2025.