Supporter care jobs
Do you want to make a real difference to carers and their families at a critical time?
We are seeking a dedicated and organised Wellbeing Worker to become a vital part of our Hospital to Home Team. We provide a highly valued service to unpaid family and friend carers where they or the person they care for are a patient in hospital. The team work across 5 Acute and 7 community hospitals serving the residents of West Sussex.
You will focus on and play a vital role in our Support at Home after Hospital (SaHaH) service, providing time-limited, information, emotional support and access to practical assistance to eligible carers following discharge, helping them feel confident and connected during the move home.
Alongside SaHaH, you’ll spend a limited portion of your week offering guidance to carers during their hospital journey—primarily via phone—working collaboratively with NHS staff and partner organisations to ensure carers are included and informed.
You will have excellent problem-solving skills, be able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. You will be a natural communicator with excellent administrative skills and a strong attention to detail.
Enjoy a flexible hybrid role, blending remote work with in-person meetings and events across West Sussex including on-site in Hospitals on occasions.
Come and be part of a compassionate, values led team helping carers feel less isolated, more confident, and better connected to the help they need.
The role is a Fixed Term Contract to June 2027, with a potential extension until June 2028.
Interview Date 3 February 2026.
Key Role Summary
Carer Support at Home after Hospital: Following hospital discharge, provide support to carers for up to six weeks. Identify priorities and help to put in place services and support to assist the transition home.
Carer Support in Hospital: Regularly provide telephone support to a small number of carers where they, or the person they care for, is a patient in hospital.
Information & Guidance: Help carers navigate health and social care systems, connect with teams and other services to access appropriate support.
Practical Support: Where required co-ordinate volunteer support, including a home risk assessment, or undertake applications for a grant to support the carer with short-term practical tasks.
Partnerships: Work collaboratively with Carer Support teams, health, social care and voluntary sector partners, seeking opportunities to work together to enhance support available to carers during and after hospital discharge.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
Values we are looking for in candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Have you experience and a passion for working to support women? We are seeking new team member’s to join our small, in a well-established charity, to support and empower women who experience multiple disadvantages and want to make positive changes to their lives.
We are seeking one or more Women’s Support Worker’s to join our Door of Hope team in the East End of London. The role will involve working directly with women who sell sex in Tower Hamlets; supporting them to make goals and support the changes that they wish to make, through information sharing, advocacy, and practical support. We offer this whilst also providing a non-judgemental, and confidential space to talk and be heard.
Who are we looking for…
- You will have the commitment and creativity to engage women who can often be isolated and have difficulty engaging with other services.
- You will be able to think and work independently yet also be a supportive colleague to the wider team.
- You will have frontline experience of working with vulnerable women/adults. This might be within the context of domestic/sexual abuse, substance misuse, mental health, or housing. Or it may be of direct experience of women in the sex industry. You will thrive on supporting women to become empowered and to make positive change.
- You will possess energy, motivation, and professional resilience.
- You hold a level of confidence in advocating on behalf of women and to other professionals and services, whilst ever mindful of ways to support and encourage the empowerment of women in the process.
About Beyond the Streets
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centered support, provide training for the third sector and statutory professionals, and create resources and reports informed by research, lived experience, and practitioner experience. Our training and partnership work seeks to equip professionals to understand the sex industry, particularly survival sex, and to support them to engage with women selling sex in a trauma-informed way.
You’ll enjoy…
- Competitive pay – earn £30,600 rising to £31,407 FTE on successful completion of probation (this includes London weighting)
- Pension - 5% employer contribution, 3% employee contribution
- Generous annual leave - 33 days including bank holidays pro rata
- Flexible working – Our core hours are 10am to 3pm
- Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
- Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme – tax free allowance to buy
- Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
- Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
- Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting a Peer IPS Employment Advisor to join our IPS service, you will be based in the borough of Newham, working 35 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
As a Peer IPS Employment Specialist you will play a vital role in helping people with mental health problems on their employment and recovery journey including using lived experience of recovery to support clients.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- Own personal lived experience of recovery from mental health difficulties
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
What we offer
- £31,277 per year
- 30 days annual leave plus public holidays, pro rata (FTE)
- Employer pension contribution of 6%
- Supportive environment within a small, dedicated team
- Meaningful, rewarding work supporting people into employment
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
- We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
- To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
- Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Closing date: Monday 19th of January 2026 (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interviews: 21st, 22nd and 23rd of January 2026
Final Stage interviews: 26th and 29th January, in person in Stratford, E15.
While we will aim to keep to the above dates, they can be subject to change.
Please upload and CV and answer the screening questions outlining how you meet the person specification. A cover letter in addition is optional.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
The client requests no contact from agencies or media sales.
Are you looking for an opportunity to start your career supporting vulnerable adults?
About the role
We have an exciting opportunity to join one of our teams within the Hammersmith and Fulham accommodation pathway as Assistant Support Worker (known internally as Duty Worker). You'll be able to develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.
You will be working at Edith Road, a 24 bed - high complex needs project supporting male only clients.
In this role you will;
- Jointly manage the safe day to day running of the project with other members of the team, and provide general support and advice to clients.
- Be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project.
- Coordinate Health and Safety checks and administrative duties while working alongside the team to provide a person centred support to residents and clients.
- Help to run activities, support clients with matters such as attending appointments in the community, developing their interests and skills, recovering from complex health issues and other underlying causes behind their homelessness, and moving towards independent living.
The role is focused on supporting residents around their strengths and aspirations for the future.
The role is shift based and includes early and late shifts, weekends and bank holidays.
About you
This is a fantastic role for anyone looking to develop a career in the sector; a number of current Managers started their career as Assistant Support Workers.
You will have:
- Some experience of dealing directly with the public and/or clients or customers in a busy service environment and good communication skills.
- Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
- A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 19 January 2026
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Ready to turn passion into action? Jesuit Missions is seeking a bold, creative campaigner to lead our advocacy and campaigns for global justice. You’ll design inspiring, people-powered campaigns rooted in the lived experience of communities in the global South, motivating people across Britain to act for real change. Working with schools, parishes, and young adult networks, you’ll spark meaningful engagement and deliver dynamic events. You’ll build strong partnerships and amplify voices from Africa, Asia, and Latin America. By mobilising faith-based and public support, you’ll challenge injustice and tackle the root causes of poverty. If you’re imaginative, driven, and ready to empower others, join us and help change the world.
Please send an up-to-date CV along with a covering letter outlining why you are the best person for the role, bearing in mind the job description.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain.

The client requests no contact from agencies or media sales.
The successful candidate will work within an innovative tenant-led partnership called Ageing Well in Place in Hulme (AWiPiH) which includes tenants and community groups; local and national charities; GPs; housing providers; and support from a local university.
You will enable older and vulnerable people experiencing multiple disadvantage in high rise accommodation to 'age well in place' through one-to-one casework within a managed caseload and with supervisory support from a GP Fellow. You will work in collaboration with tenant committees; an Ageing Well Development Worker; the GP Fellow; and housing provider neighbourhood teams across two high-rise blocks. AWiPiH takes a preventative and proactive approach to wellbeing including health promotion, improved access to social care, housing adaptations, signposting on welfare rights, income maximisation and social participation. This role requires a person-centred and solution-focused approach to supporting people experiencing multiple and complex issues.
You will have a hybrid working arrangement including some working from home; some working based at a local GP practice; and on-site working across two neighbouring accommodation blocks in Hulme, central Manchester.
About You:
- You have a passion for enabling older/vulnerable people to live with dignity and independence in their own home.
- You are good at building trusting relationships with people while also maintaining boundaries and being mindful of your own levels of resilience.
- You are confident carrying out solution-oriented casework with people experiencing multiple-disadvantage amidst the current crisis in health and social care services.
- You are experienced in person-centred support planning and risk assessment.
- You are excited by the opportunity to work in collaboration with tenants, community groups, and charities, as well as with statutory service providers.
Please view our application pack and visit our website for more information.
@CommSaversCLASS bring people together to drive social change and reduce inequalities through practical, community-led solutions.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who’s kind, resilient, and full of positive energy? Do you love helping people live independently, confidently, and with dignity? If you’re nodding along, this could be the perfect role for you.
We’re looking for a Direct Payment Support Worker to join our team, supporting some of the most vulnerable people in our communities, including those who are socially excluded, disabled, unwell, or homeless. You’ll be part of a service that’s all about inclusion, wellbeing, and independence.
What your day might look like
- Start by offering practical and emotional support to help customers achieve their goals.
- Deliver person-centred housing-related support tailored to individual needs.
- Help promote social activities that bring joy and connection.
- Keep care and support plans up to date and work closely with your manager to ensure everything runs smoothly.
- Be a safeguarding champion—spotting concerns and acting quickly.
- Liaise with landlords and housing teams to keep homes safe and well-maintained.
- Advocate for customers and help them build strong relationships with family, friends, and professionals.
What makes this role special
You’ll be the person who helps someone feel safe, heard, and supported. Whether it’s navigating a tough moment or celebrating a small win, your presence will make a real difference.
You’ll work closely with a passionate team and have the chance to shape services based on what customers truly need.
Could it be you?
We’re looking for someone who:
- Is committed to excellent customer service
- Is passionate about helping people live independently and happily
- Has empathy, kindness, and respect for every individual
- Has a great sense of humour and a resilient, can-do attitude
- Understands safeguarding, equality, and health & safety
- Has recent experience supporting vulnerable people in the community or supported living
Your skills
- Communicates clearly and confidently in writing and speech
- Delivers great customer care with warmth and professionalism
- Works flexibly including evenings and weekends when needed
- Is a team player who builds strong relationships
- Manages time well and meets deadlines
- Has solid IT skills and attention to detail
- Is approachable, proactive, and ready to help
- Is happy to undergo a DBS check
What you’ll get in return:
- 30 days’ annual holiday, plus bank holidays (Pro Rata)
- 2 paid volunteering days each year
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Family-friendly policies
- Access to professional development and apprenticeship programmes
Closing date: 19th January 2026 at midnight.
Please note: Peabody does not offer sponsorship for this role.
We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex, engaging small and medium-sized enterprises (SMEs) to identify and support employees who have caring responsibilities.
You’ll lead outreach to develop new partnerships, deliver training, and work closely with employers to embed carer-friendly policies and practices, helping to create inclusive, supportive workplaces.
If you excel in stakeholder engagement, have strong project management skills, and a commitment to improving the wellbeing of carers, we’d love to hear from you.
Interview Date 11 February 2026
Role Summary
• Project Delivery & Coordination: Implement the Carers in Employment Project plan, ensuring milestones and targets are met.
• Employer outreach and campaigns: Coordinate outreach campaigns to engage SMEs through letters, emails, LinkedIn, and networking events. Organise and deliver employer engagement activities, including targeted campaigns during Carers Week and Carers Rights Day.
• Employer Engagement & Support: Promote carer-friendly policies and practices using resources such as the Carers UK ‘Employers for Carers’ toolkit. Provide advice and guidance to employers on flexible working, emergency leave, and statutory rights. Facilitate access to CSWS support services for carer-employees, including 1-to-1 advice clinics.
• Training & Awareness: Develop and deliver carer-awareness training sessions for employers and HR teams. Develop and share best practice resources for workplace carer support.
• Monitoring & Reporting: Track engagement metrics (e.g. number of SMEs reached, policies adopted). Prepare progress reports and contribute to impact evaluations.
• Partnership Development: Build relationships with business networks, Chambers of Commerce, local employability programmes and local employers. Explore opportunities for fundraising and in-kind support from corporate partners
• Work collaboratively with colleagues across Carers Support West Sussex to align the project offer with the wider support available in the localities.
• Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking. promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
Values we are looking for in candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Senior Care Support Worker – Help People Live Their Best Lives Every Day
Do you love making a difference and have the leadership skills to guide others? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Senior Care Support Worker at Peabody, you’ll play a vital role in helping people live their best lives – while empowering them to deliver exceptional care and support.
This is more than a job; it’s a chance to lead by example, inspire your colleagues, and ensure every customer feels safe, respected, and included. You’ll combine hands-on care with leadership responsibilities, making sure services run smoothly and reflect the choices and wishes of the people we support.
What you’ll do
- Lead and mentor a team of Care Support Workers, providing guidance, coaching, and feedback
- Work with your manager to plan, deliver, and evaluate person-centred care
- Carry out quality audits, maintain accurate records, and ensure compliance with CQC standards
- Support customers with daily living tasks, personal care, and community activities
- Promote inclusion, independence, and positive relationships for every individual
- Manage rotas, staffing cover, and assist with recruitment and induction
- Liaise with families, professionals, and stakeholders to ensure joined-up support
- Uphold health and safety standards and safeguard customers at all times
What you’ll need
- Experience in organising, supervising, and leading others in a professional or volunteering role
- Strong communication skills and the ability to build trusted relationships
- A compassionate, resilient, and non-judgmental approach
- Excellent organisational and time management skills
- Ability to maintain accurate records and write reports
- IT literacy and confidence using digital systems
- A DBS check satisfactory to Peabody
- Care Certificate or relevant qualifications – desirable but not essential
Why Join Us?
When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What we offer
- 25 days annual leave, plus bank holidays
- Two paid volunteering days each year
- Flexible benefits scheme and discount portal
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Paid training and development opportunities
- Employee assistance programme
- Staff recognition schemes
Please Read Before Applying
This role requires an enhanced DBS check and flexibility to work across a 24/7 rota on occasion, including overnight shifts, weekends, bank holidays. You will also need to participate on an on-call rota across Saffron Walden and Halstead.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 13th January 2026 at midnight.
Interviews will take place by no later than 23rd January 2026 onsite in Saffron Walden.
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
-
Have previous experience in a customer services/administrative role
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Be friendly, compassionate and self-motivated
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Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
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Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
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Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
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Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
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Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
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To ensure timely and efficient thanking of our supporters
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Possess a full driving license
Please see the job pack attached for further information on the role.
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Access to an Employee Assistance programme which offers
both virtual and in-person support, 24/7 access to a GP
surgery web app, as well as lifestyle savings across online and
high street shops - Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
We are looking for Bank Supported Housing Support Workers to join our Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services. Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building
Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – they are great way into the organisation and can be a stepping stone into other roles.
You will be offered available shifts (day, evening, night, weekends and bank holidays) in advance and at short notice – you choose which ones you want to work.
In this rewarding role you will work proactively and creatively alongside young people providing support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. You will contribute to the smooth and safe running of the services by providing consistency and reliability.
You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Drug and Alcohol Support Worker
We're looking for a kind, compassionate and resilient Drug and Alcohol Support Worker to join our Homelessness Social Care Service Tower Hamlets.
£29,073 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Key-working the most complex service-users with particular needs aligned with Drug and Alcohol dependency
Creating support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customers to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertaking support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;
Upskilling staff team in particular area of expertise - Drug and Alcohol dependency.
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
About you:
Excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Demonstrates significant confidence and high levels of self-esteem
What you'll bring:
Essential:
NVQ Level 3 or equivalent in a relevant area (e.g. substance misuse, addiction, psychology, Health and Social Care,).
Experience building and developing strong professional partnerships with external providers.
A minimum of 2 years experience in complex needs services, community development, addiction counselling, drug and alcohol work or other related fields.
Good written and oral communication skills
Desirable:
2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.
For our fulll job description please visit our webiste
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
As Supporter Engagement Coordinator, you will play a vital role in connecting with individuals and churches who faithfully give and pray for God’s transforming mission in tough places.
In this role, you’ll make a real impact by nurturing meaningful relationships, ensuring our supporters feel genuinely valued and cared for, and helping them experience the joy of seeing the difference their generosity makes.
If you are people-focused, confident on the phone, and skilled in administration, this could be the perfect opportunity to use your gifts in a role that combines care, communication, and purpose.
Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.
Hours: Part-time (15 - 22.5 hours/week), permanent.
Location: Home-based with requirement to attend regular team meetings in Oxford.
Salary: £27,000-£30,000 per annum FTE, depending on experience.
To apply, please follow the directions on our website.
- Closing date for applications: Wednesday 14 January 2026 5pm.
- After reviewing applications, we'll invite shortlisted candidates to complete two short psychometric assessments. These help us better understand how you work and think. Candidates who are a strong match will then be invited to interview.
- Interviews will take place Friday 30 January, in Oxford.
This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).
Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.
Supporting Christian leaders where they’re needed most

Specialist Support Worker - Co-Production Lead
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness Social Care Service in Tower Hamlets.
£29.073 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Support customers with job searches and employment search as well as support with completing job applications and CVs
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Co-Production
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Embraces a Psychologically Informed approach
Is capable of maintaining unconditional positive regard
Views challenging behaviour as a support need.
A strong specialist support worker with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Demonstrates significant confidence and high levels of self-esteem
Demonstrates significant levels of emotional resilience and a positive attitude
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focussed
We welcome applications from individuals with lived experiences of using services
What you'll bring:
Essential:
Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
Experience building and develop strong professional partnerships with external providers aligned to their specialism
Desirable:
2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.
For our full job description please visit our website
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to empower and support older people needing care and their families? Are you passionate about using your advice skills to improve people’s experience of care? Join our team!
Care Rights UK is the charity focused on promoting the rights of older people needing care. For over 30 years our national advice service has been a lifeline for older people and their loved ones. We're looking for an adviser to join our growing team.
You would be welcomed into our small, dedicated, friendly team. You would provide information, advice and support to people across the UK, primarily the relatives and friends of older people needing care. You would help people to understand the care system, their rights and entitlements, and guide them through problems they are experiencing with care services.
We use an empowering model of advice, helping clients to identify what they want to achieve and how to go about it. We aim to give people the knowledge and confidence to take control of their own situation. We also provide additional support to those who need it (such as letter writing).
You would be at the heart of Care Rights UK’s work, delivering our core advice service. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.
This is an exciting time to join the charity, as we invest in growing our advice service. You would help us to diversify and increase our reach across the UK. You would work closely with our small team to ensure our advice service aligns with our campaign, policy and communication work, as the charity pushes for a better care system.
The ideal candidate will be a positive, resilient, can-do person, with a passion for using their advice skills to champion the rights of people needing care. Even if you feel you don’t meet all the criteria outlined in the person specification, if you’re keen to learn and to apply your skills, we’d love to hear from you!
What you can expect from us
- Friendly, welcoming, supportive colleagues in the staff team and on the Board of Trustees
- One-to-one support from a friendly, empathetic and experienced line manager
- Peer support from colleagues in the advice team and wider staff team
- Regular contact with advice team colleagues to discuss cases, workload etc, and weekly team meetings to share updates, opportunities and impact
- A thorough induction to the charity, our work and mission
- Training to help you fulfil your role and to develop your knowledge of care laws across the UK
- Opportunities for sharing skills and knowledge with colleagues who are experts in their fields
- To be part of a dynamic team pushing for real change in the care sector
- Access to 24/7 Employee Assistance Programme – access to counselling, adviceline and other wellbeing support
- Hybrid working – the role can be carried out from anywhere in the UK, although attendance at face-to-face team meetings and training days will be required
- Flexible working – we welcome applications from candidates wishing to work up to 28 hours per week and will consider job shares or other options such as compressed hours
We are committed to providing inclusive services, accessible to everyone. We value equality and inclusion and are committed to encouraging diversity amongst our team. We respect and value people’s differences and aim to create a culture where every team member feels respected and able to give their best. We particularly encourage applications from minoritised groups including carers and people with lived experience of care. This helps us to ensure our staff team reflects the diversity of the communities we exist to serve.
What our adviser says:
"One of the things that attracted me to the role was that, as an adviser in a small organisation, you get a real insight into how the work of your team influences and informs policy work. It's a part of the job I enjoy the most and I've learnt so much from this. In larger organisations I wouldn't have this level of exposure to my colleagues working in other departments – you really get to see the full circle of the work Care Rights UK does.” Jo Holoway, Care and Support Adviser at Care Rights UK
To apply please submit your CV and a cover letter answering the questions outlined in the application pack. The cover letter plays a key part in our selection process. We use the information you provide in the letter about your skills and experience to decide whether or not to invite you for an interview.
Care Rights UK is your care champion, the charity focused on promoting the rights of older people in care.
The client requests no contact from agencies or media sales.


