Supporter care jobs
Join us in helping to prevent avoidable blindness across the Holy Land. As our Fundraising Operations Officer, you'll play a pivotal role in supporting fundraising activities, delivering exceptional donor care, coordinating events and appeals, and ensuring the smooth running of our UK office. This is an exciting opportunity for an organised, proactive and people-focused individual to build strong supporter relationships and help grow the voluntary income that enables St John of Jerusalem Eye Hospital Group to transform lives through expert eye care.
The client requests no contact from agencies or media sales.
Partnerships and Trusts Team Manager – Help shape the future of Barnsley Hospice
Join Barnsley Hospice and lead a talented fundraising team to build meaningful partnerships and secure vital income that makes a real difference to local people and their families. As Partnerships and Trusts Team Manager, you will drive growth across corporate partnerships, trusts, foundations and major donor relationships, developing sustainable income streams that support our ambition and future plans.
You will inspire and develop a high-performing team, create compelling cases for support, nurture strategic relationships and identify new opportunities to increase income and impact. Working closely with senior fundraising leaders, you will play a key role in delivering our fundraising strategy, strengthening supporter relationships and ensuring every partnership helps us continue providing compassionate, specialist palliative and end-of-life care.
This is an exciting opportunity for an experienced fundraising professional with strong leadership skills, a passion for relationship building and the ambition to make a lasting difference.
Key Duties and responsibilities
1. To lead and inspire the Partnerships and Trust team by undertaking regular one-to-
ones, appraisals and performance reviews, to ensure they meet their SMART
objectives and income targets
2. Build compelling cases for support and financial ‘asks’ to secure partnerships, major donor and trust income
4. Support the Head of Fundraising and Director of Income Generation to develop and implement a highly ambitious corporate, major donor and trust fundraising strategy that enables Barnsley Hospice to meet its strategic objectives
5. Lead the team with designing and hosting engagements events to support with the
stewardship and cultivation of organisations, major donors and trusts.
6. Support the Head of Fundraising in developing Barnsley Hospice strategic approach to acquisition, cultivation and development of corporate partnerships, major donors and
trusts.
7. Developing a sustainable new partnerships and trust pipeline.
8. Effectively manage the corporate partnerships, major donors, and trusts budget, reporting any risks and opportunities to the Head of Fundraising, providing analysis and reforecasting as required.
9. Responsibility for negotiating complex strategic partnerships and overseeing new business pitches to build success in this area.
10. Drive growth in the corporate new business pipeline, focusing on value and sector leading corporates.
11. Drive growth in the trusts pipeline, focusing on value and sector leading trusts.
12. Review current corporate partnerships and trusts and oversee the building of an effective pipeline of new business opportunities to increase income substantially.
13. Lead in best practice in supporter care across corporate fundraising, major donors and trusts, to engage, motivate and retain supporters and increase their relationships with Barnsley Hospice.
15. Maximise the use of the CRM to inform and develop strategic plans.
16. Carry out any other duties as may reasonably be required by the Head of Fundraising or Director of Income Generation.
Knowledge and educational achievements:
Essential:
· GCSE’s (Grade A to C) or equivalent in English and Maths
· Full UK driving licence and access to vehicle for business use
Desirable:
● Evidence of further education in this field
Experience and work achievements:
Essential:
● Demonstrable experience of working in a corporate/ trusts charitable fundraising role with strong understanding of new business and account management, including securing multi-year partnerships (min £10k per annum)
● Experience of leading teams through growth and change
● Experience of producing budgets and strong financial management skills
Desirable:
● Demonstrable experience of working with major donors, including onboarding and stewardship
Skills and abilities:
Essential:
● An ability to manage and prioritise a number of relationships, working to deadlines and agreed targets
● Strong people leadership skills
● Excellent communicator with strong presentation skills and the ability to network, influence and negotiate with a wide range of people
● Excellent writing skills with a demonstrable commitment to high standards of presentation
● Current knowledge of corporate fundraising trends, and current fundraising legislation and regulation.
● Excellent IT skills including advanced CRM analytical skills
● A willingness and ability to operate in an open, honest, flexible way and at ease with being accountable
Personal attributes:
Essential:
● Proactive and willing to take ownership of tasks
● Positive and flexible approach
● Commitment to delivering excellent supporter experience
● Passion for the work of the hospice
● Willingness to work occasional evenings and weekends
● Ability to travel locally where required
● Act as an ambassador for Barnsley Hospice at all times
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity.
We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to.
We support kinship families across England and Wales and are expanding our work into Scotland.
Let's commit to change for kinship families.
Purpose of the role:
The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.
Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.
This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.
Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.
Direct support
You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.
This may include:
- Providing emotional and practical support to kinship carers.
- Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
- Advocating for kinship carers in meetings with professionals where appropriate.
- Establishing and facilitating a monthly support group for kinship carers in the local area.
- Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
- Liaising with schools, local authorities and other professionals to coordinate support around families.
- Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
- Signposting to relevant services, support organisations and Kinship training opportunities.
- Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
- Coordinating celebration and family events (including in Kinship Care Week).
- Supporting applications for grants for essential items or family breaks.
Partnership working with Y Sort It and Inspiring Scotland
- Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
- Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
- Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
- Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
- Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.
Collaboration and wider partnership working
- Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
- Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
- Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
- Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:
- Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
- Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
- Complete risk assessments for events in line with Kinship’s policy.
- Follow the Kinship Health and Safety policy.
- Use the StaySafe lone worker app.
Monitoring, evaluation and data quality
Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.
- Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
- Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
- Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
- Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
- Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please be concise in your responses to the application questions and do not exceed the specified word count.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
£38,240.28 pro rata + Excellent Benefits
30–37 hours per week
Hybrid / Nottingham NG2 2JD
Help us shape the future of care and support for older people.
We are looking for a highly capable and ambitious Director of Care and Support to lead the next stage of development for our care services.
This is a senior leadership role, with responsibility for our Day Care and Home Support services, as well as our Home Care services, which are in development. The postholder will act as the CQC Registered Manager for our regulated care activity, ensuring that our services are safe, high quality, person-centred, compliant and ready to grow.
This is an exciting opportunity for someone who combines strong care leadership with commercial awareness, operational grip and a genuine commitment to improving later life. You will help us build services that families trust, staff are proud to deliver, and older people experience as compassionate, reliable and life-enhancing.
About the role
As Director of Care and Support, you will provide strategic and operational leadership across a varied portfolio of services. You will be responsible for quality, compliance, people, performance, budgets and service development.
You will lead managers and staff to deliver excellent services, while also developing our care offer so that it is sustainable, responsive to local need and aligned with our charitable purpose.
You will ensure that our regulated service meets CQC requirements and that strong systems are in place for safeguarding, quality assurance, risk management, care planning, supervision, training, audit and continuous improvement.
This is a role for someone who can think strategically, act decisively and stay close enough to operational detail to know whether services are genuinely working well for the people who use them.
What we are looking for
We are looking for someone to help us create and launch something new – someone with significant experience in adult social care, community services, home care, or a closely related field. You will understand what good care looks like and have the leadership skills to make it happen consistently.
You will bring strong knowledge and experience of CQC-regulated services, safeguarding, quality assurance and person-centred care. You will also have experience of managing people, budgets, performance and change.
Just as importantly, you will be warm, professional, resilient and values led. You will be able to build trust with staff, families, partners, commissioners, trustees and regulators, while holding high standards and addressing issues when needed.
Why join us?
This is a chance to make a real difference at an important point in our development. We have clear ambitions for our care and support services, and we are looking for a leader who can help us turn those ambitions into high-quality, sustainable services for older people and their families.
You will join an organisation with a strong local reputation, a clear charitable purpose and a commitment to doing the right thing for the people we support. We're small but have big ambitions!
As an employee of Age UK Nottingham & Nottinghamshire, you will be eligible for our attractive package which includes 24 days' annual leave (pro rata) plus public holidays, flexible working, and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.
For full details and to download an application pack, please visit our website via the apply button.
Closing date: 10.00am on Monday, 3rd August 2026.
We are committed to equality, diversity and inclusion and welcome applications from people of all backgrounds.
Registered Charity Number: 1067881
Do you have fundraising experience and a passion for project management? Do you want to play a key role in helping supporters feel valued while enabling sustainable growth in individual giving? Join BMS World Mission as our Individual Giving Officer.
As the Individual Giving Officer, you’ll be part of the Individual Giving team delivering inspiring fundraising activity. From project managing quarterly direct mail appeals to shaping compelling supporter journeys, your work will help people engage generously with BMS’ mission. You’ll collaborate closely with communications colleagues to produce impactful fundraising materials, plan supporter events, and ensure excellent, personalised thanking that reflects our commitment to outstanding supporter care.
You’ll monitor performance, learn from data, and apply insights to continually improve our approach. If you enjoy juggling projects, working collaboratively, and combining creativity with analysis this role is ideal for you.
We’re looking for someone with project management experience, strong communication skills and a genuine passion for fundraising. You’ll be aligned with BMS’ Christian faith vision and values, committed to high standards, and motivated to keep learning and growing.
If you want your work to make a real difference - both to supporters and to communities around the world - we’d love to hear from you.
Key Information
Location: Didcot with Flexible working arrangement ( Hybrid)
Hours: 35 hours per week/full time
Employment type: Permanent
Salary: £33,477 per annum
Closing date: 9am on Friday 14 Aug 2026
Interview date: Tuesday 25 Aug 2026
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
If you would like to discuss this role further, please feel free to contact Lucy Smith, Individual Giving Manager, at BMS World Mission
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting an IPS Operations Manager to support the delivery and development of our IPS services across London. The postholder will manage two IPS service sites from the following areas: Tower Hamlets, Newham, Barking and Dagenham, and Enfield. The final allocation of sites will be discussed with the successful candidate and agreed based on service needs, experience and working arrangements.
What you’ll be doing
If you were working with us, you would provide operational leadership across two of our IPS services. These sites will be agreed with you based on service needs, your experience and working arrangements.
You would support Team Leads and frontline teams to deliver high-quality IPS services that are client-led, evidence-based and aligned with contractual outcomes. You would help ensure services run smoothly day to day, while also supporting service development, quality improvement and strong performance.
You would:
- Provide leadership oversight across two IPS service sites, supporting Team Leads with operational delivery, planning and problem solving.
- Ensure services meet contractual outcomes, delivery timeframes and quality standards.
- Support Team Leads to manage performance, caseloads, attendance, safeguarding, risk and service delivery.
- Build and maintain strong relationships with NHS partners, funders, community organisations and other key stakeholders.
- Lead on IPS fidelity across the services, supporting teams to deliver high-fidelity IPS and develop quality improvement plans.
- Use data, audits, client feedback and service reviews to identify what is working well and where improvements are needed.
- Complete contract monitoring requirements, represent WWT at contract performance meetings and attend quarterly service review meetings with IPS Grow.
- Work with NHS colleagues to support integration, clinical co-location, steering groups, data flow and appropriate escalation of clinical risks or safeguarding concerns.
- Support staff wellbeing by ensuring regular wellbeing check-ins and welfare conversations are embedded in supervision and one-to-one meetings.
- Work with HR and Team Leads to recruit, onboard, train and retain Team Leads, Employment Specialists and support staff.
- Support budget holders and work with the Finance Manager to ensure budgets are managed effectively.
- Work with other Operations Managers, the Operations Director and Head Office colleagues to develop consistent systems, improve services and support wider organisational priorities.
You would also provide direct supervision to project leads and help build a positive learning culture where staff feel supported, clear about expectations and able to develop their skills.
What you’ll need
We are looking for someone with strong operational leadership experience and a good understanding of IPS, employment support or mental health services.
You will need to bring:
- Experience of IPS or equivalent team leadership.
- Experience of managing teams, performance and service delivery.
- Strong organisational skills, with the ability to manage a complex and demanding workload.
- Experience of monitoring, contract reporting and using data to support service planning.
- The ability to build positive relationships with funders, NHS partners, community organisations, clients and staff.
- Confidence supporting Team Leads with performance, quality, safeguarding, risk, wellbeing and day-to-day operational issues.
- Good writing skills and the ability to communicate clearly with a range of audiences.
- Good IT skills, including Microsoft Word, Excel and online systems.
- A strong commitment to equality, diversity and inclusion.
- Knowledge of legislation relevant to employment, including the Equality Act.
- The ability to work across boroughs and provide leadership in more than one service location.
- Tact, diplomacy, discretion and the ability to build rapport with different people.
- A proactive, collaborative and flexible approach, including willingness to work occasional evenings when needed.
It would also be helpful if you have experience of:
- Managing multiple teams across boroughs.
- IPS Grow systems and fidelity reviews.
- Mental health services.
- Quality standards or accreditation.
- Project and service development.
- Budget management.
- Working with GP practices, NHS teams or other health and community partners.
- A postgraduate degree.
What we offer
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30 days annual leave plus public holidays (FTE)
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Paid company closed days at the end of the year (FTE)
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Flexible, paid Wellbeing Hour every fortnight (FTE)
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6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
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We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
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To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
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Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
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If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please note, we may close this advert early if we receive a high number of applications, so we encourage early applications.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for someone who is passionate about creating unforgettable experiences, building meaningful relationships and inspiring communities to fundraise for a great cause.
This is a fast-paced, hands-on role where you can really see your ideas coming to life. If you want to join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021 we would love to hear from you!
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Role
As our Senior Community and Events Officer, you will play a pivotal role in growing and developing Kidney Care UK's community fundraising programme, helping supporters across the UK raise vital funds to support people affected by kidney disease.
You will lead on developing and expanding our community fundraising income through supporter-led fundraising, local groups, community organisations, schools, clubs and community partnerships. Alongside this, you'll manage a portfolio of exciting challenge and special events, including the Manchester Marathon, Great North Run, our Treks and Adrenaline programme, and other fundraising opportunities that engage supporters and inspire lasting connections with the charity.
This is an exciting opportunity for someone who loves relationship fundraising, enjoys identifying new opportunities for growth, and is motivated by delivering exceptional supporter experiences that maximise income and long-term engagement.
You'll also mentor and guide our Fundraising Assistant, helping to develop a high-performing team and contributing to our ambitious fundraising strategy.
Key Responsibilities
- Lead the development and growth of Kidney Care UK's community fundraising programme, increasing supporter participation, income and engagement.
- Build and manage relationships with individual fundraisers, community groups, schools, clubs, faith groups and local organisations.
- Develop innovative community fundraising campaigns, initiatives and resources to inspire supporters to fundraise in their own communities.
- Identify and secure new community fundraising opportunities, creating a strong pipeline of future income.
- Manage, grow and attend a portfolio of challenge events, including the Manchester Marathon, Great North Run, Treks and Adrenaline programme, and other third-party challenge events.
- Develop and deliver a programme of special events and fundraising opportunities that engage existing and new supporters.
- Provide outstanding stewardship to supporters, ensuring every fundraiser feels valued, supported and motivated throughout their journey.
- Monitor and manage income and expenditure budgets, ensuring financial targets are achieved.
- Line-manage, coach and support the Fundraising Assistant to ensure team success and development.
- Work closely with the Communications and Marketing teams to develop recruitment, engagement and fundraising campaigns.
- Ensure all fundraising activities comply with relevant fundraising regulations, health and safety requirements and GDPR.
- Monitor, evaluate and report on fundraising performance, identifying trends and opportunities for continuous improvement.
- Keep informed of community fundraising trends and best practice, bringing fresh ideas and innovation to the programme.
About You
We are looking for a passionate, dedicated individual who will bring the following:
- A minimum of two years’ experience in a community fundraising or events role, with a proven ability to deliver successful programmes of work.
- Proven experience in organising events, using creativity and strategy to maximise participation and revenue.
- Excellent project management skills – you can juggle multiple projects and deadlines with ease.
- A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
- Strong communication and interpersonal skills – you know how to build lasting relationships.
- A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
- Experience of managing budgets and suppliers to ensure smooth event delivery.
- An eye for detail and a knack for problem-solving, keeping events running seamlessly.
Though not essential, the following skills and experience would be advantageous:
- Experience with Beacon or other fundraising databases.
- Knowledge of fundraising regulations and data protection.
- Understanding of long-term or chronic health conditions.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO. There are also opportunities to complete apprenticeships.
Apply today
If you feel you are the right fit for the role, please press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
Please note we will be reviewing applications as we receive them so may decide to close the advert early.
We look forward to hearing from you.
Interviews will be held in person in Alton on Friday 7th August.
Please ensure you include a cover letter on not more than two pages which clearly demonstrates how you meet the criteria as specified in the job description. CV's without a cover letter will automatically be rejected.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
22.5 hours per week / £28,330 per annum, pro rata / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
We are looking for a Supported Housing Support Worker to join our Ewhurst Road, Crawley team, who will hold a caseload of residents and meet with them weekly to build a support plan.
Main areas of responsibilities are:
Housing:
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team
Coaching and Engagement:
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General:
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities:
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
CLOSING DATE: Sunday 9 August 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

We're looking for a kind, compassionate and resilient Night Support Worker to join our Young people Social Care Service in Bracknell. No personal care or experience is required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by Management staff
* Meet customers regularly for support sessions, providing emotional and practical support
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
* Support customers to take care of their living environment, providing emotional and
* practical support to ensure customers enjoy a high-quality accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Support customers to apply for benefits and manage their bills.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
* Approachable and open to others
* Enjoy working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
* their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible in work roles
* Open to feedback and good insight into self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused and enjoys helping people
* Is motivated towards excellence and improvement of personal performance with a can do
* attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential
* Good Listening and Communication skills
* Good organisational skills § Ability to learn and develop within your role
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Good standard of English and Maths
* Good standard of IT skills
Desirable
* Experience working in mental health customer group
* Experience of working within supported housing environment
* Experience of working as a support worker or similar role
* Experience of working with multi disciplinary teams
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Do you want to make a real difference to the lives of people affected by kidney disease?
We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Patient Support Service
The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.
About the role
We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.
Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.
Key Responsibilities
- Lead a team of five Patient Support Officer’s to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
- Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
- Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
- Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
- Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
- Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
- Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.
About you
We’d love to hear from you if you have:
- Understanding of the workings of NHS patient care pathways.
- Experience of delivering patient support services in a kidney or related health condition environment.
- Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
- The ability to influence, inspire and effectively manage a team.
- Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.
Experience of working within an NHS charity or large health related fundraising environment is highly desirable,as is understanding of relevant UK benefits legislation and entitlements.
Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you feel the role is for you we’d love to hear from you.
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
CVs submitted without a cover letter will automatically be rejected.
Closing Date: 3rd August (9am)
Provisional Interview Dates:
Ist stage interviews: 7th or 10th August
2nd stage interviews 18th August
Please note we will be reviewing applications as they come in and may choose to close the advert early.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Salary: £28,500 - £31,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week (30 hours considered)
Location: Hatfield, Hertfordshire (Hybrid working: office-based every Tuesday and Wednesday, with home working on other days.)
Help young people build positive, independent futures
Herts Young Homeless is looking for an Individual Giving & Supporter Experience Officer to play a key role in growing supporter income and engagement.
This is an exciting opportunity to join a well-respected charity supporting vulnerable young people across Hertfordshire. You'll lead on individual giving activity, develop inspiring supporter communications and help build lasting relationships that generate vital income for services that prevent and relieve youth homelessness. The role has a fundraising target of £100,000 and will also support the development of new initiatives, including legacy giving.
Why join Herts Young Homeless?
You'll be joining a supportive fundraising team of eight within a friendly organisation of around 50 staff. This is a charity where people stay, develop and genuinely see the impact of their work. Staff regularly hear directly from the young people they support, helping bring fundraising to life and providing a real connection between your work and the difference it makes.
What you'll be doing
- Leading and growing the individual giving programme
- Delivering supporter acquisition, retention and stewardship activity
- Creating engaging fundraising campaigns and communications across digital and direct channels
- Managing supporter relationships and delivering excellent supporter care
- Using CRM data and insight to improve engagement and fundraising performance
- Developing supporter journeys that encourage long-term support
- Monitoring income and identifying opportunities for growth
- Supporting fundraising appeals, campaigns and wider team activity
- Ensuring communications are compliant, accurate and supporter focused
We're open to candidates from fundraising, marketing, communications, customer engagement or similar backgrounds.
You'll bring:
- Excellent communication and relationship-building skills
- Strong attention to detail and organisational ability
- Experience using a CRM or database
- Confidence working with data and reporting information
- The ability to manage multiple priorities effectively
- A proactive, positive and collaborative approach
What we offer
- 25 days annual leave plus bank holidays, rising with service
- Birthday leave
- Holiday purchase scheme
- Pension scheme
- Group Life Insurance
- BHSF Health Cash Plan
- Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay
- Ongoing training and development opportunities
- Long service awards and staff recognition schemes
If you're a strong communicator who enjoys engaging supporters, delivering campaigns and using your skills to make a meaningful difference, we'd love to hear from you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
- Do you want a role where you can see your impact in changing the lives of young people living through and beyond cancer?
- Are you proud of your ability to build effective relationships across wide and diverse groups of people, organisations and partners?
- Do you have the ability to enthuse, motivate and encourage others?
- Do you enjoy working in a small team, working towards clear goals and objectives?
- Are you ready to hit the ground running? Then this is the role for you!
The Ellen MacArthur Cancer Trust is recruiting a Community and Individual Fundraiser to be an integral part of the small and driven fundraising team. Inspiring and managing community groups, individual fundraisers, and individual donations.
As an enthusiastic fundraiser you will help diversify income and grow loyalty by building and nurturing relationships both with future supporters and existing donors. You will work to increase supporter engagement and develop recurring giving through our ‘Friends of the Trust’ programme. You will also play a proactive part in our wider fundraising activities, helping us be even more accessible to all young people who have a cancer diagnosis in the UK, and have the biggest positive impact possible on every one of them.
A great opportunity to join a close, ambitious and supportive team where you will have a truly meaningful impact and where you can experience first-hand the difference you are making to so many young lives.
The successful candidate will be passionate and skilled in building effective relationships, a competent and confident communicator and have a personable approach when working with a wide range of supporters. Experience in a fundraising role is desireable, but we are very willing to consider transferable skills with an interest and enthusiasm to learn too!
As well as being a fulfilling, fun place to work, we offer a range of incentives to our team. You will get:
- 23 days basic annual leave a year (pro-rata) plus all English Bank Holidays (typically 8 days). After 3 years, you will get an extra day’s annual leave and an extra 2 days after 5 years.
- Hybrid working – our office-based team have the possibilty to work remotely on set days, depending on job role/responsibilities, with some flexibility in working hours, both in agreement with line manager.
- Company Pension Plan with employer contribution above the legal minimum requirement.
- Option to enrol in the Benenden Health Healthcare Plan and Health Cash Plan. This includes…
- Private medical diagnostics, private medical treatment and surgery, physiotherapy, mental health counselling support, 24/7 GP and mental health helplines.
- Money towards health-related costs, including optical, dental, chiropody, physiotherapy, in-patient treatment.
- Gym membership discounts and online fitness classes.
- Access to professional mental health supervision
- Reward Gateway – huge range of discounts on shopping, entertainment, holidays, and other experiences, plus wellbeing support.
- Vouchers for a free annual eye test at Specsavers.
- Musto branded staff kit & supplier discounts.
ABOUT THE ROLE
Working with individuals, community groups and clubs you will build meaningful relationships and deliver excellent supporter experiences, increasing engagement and maximising fundraising income. You will be responsible for individidual gifts up to the value of £5,000 and integral to our fundraising strategy, you will play a key role in creating and developing new public fundraising initiatives from the ground up, helping to grow income and inspire support.
Community & Individual fundraising
- Build and maintain strong relationships with fundraisers and supporters, providing excellent stewardship and support throughout their fundraising journey.
- Identify and develop new fundraising opportunities, with a key focus on engaging our warm and proactive community of families and volunteers.
- Develop and grow our successful ‘Talks’ series, working with our nationwide volunteer speaker network to engage sailing clubs across the UK, raising awareness of our work and encouraging long-term support.
- Inspire and support individuals taking part in fundraising challenges and activities. Providing fundraising advice, motivation and practical support.
- Champion and develop digital fundraising opportunities.
- Identify, propose and deliver new ideas and campaigns, maximising our engaged supporter base as well as new audiences.
- Be a passionate ambassador of Ellen MacArthur Cancer Trust at community fundraising events and talks to raise awareness of the charity.
Individual giving
- Provide excellent supporter care through written and verbal communication throughout the year as needed.
- Maintaining accurate records of donations made directly and from third-party platforms and ensure all donors and fundraisers are thanked in an appropriate and timely manner.
- Identifying opportunities within our individual donors and engaged community to retain and grow loyalty.
- Manage and develop relationships with monthly donors, working to develop stewardship journeys that engage and encourage long-term commitment and growth from this income stream. Identify growth opportunities and potential to turn one-off donors into regular supporters.
Team responsibilities
- Where needed, use your creativity to work with the Communication team to develop collateral related to community and individual fundraising.
- Participate in regular meetings with wider team to inform and update on progress, ensuring other departments know and can celebrate funding successes.
- Support the wider Ellen MacArthur Cancer Trust teams across the year during busy periods, as required.
- Comply with all Ellen MacArthur Cancer Trust policies and procedures and maintain the highest standards of data management and GDPR compliance.
For more info about Ellen MacArthur Cancer Trust and the role please see the Recruitment Pack
When treatment ends our work begins. We inspire young people aged 8-24 to believe in a brighter future through free sailing and outdoor adventures.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding job with flexibility to work around your commitments, whilst making positive changes in young people’s lives?
You will be offered available shifts (day, evening, night, weekends and bank holidays) in advance and at short notice – you choose which ones you want to work.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
We are looking for Bank Supported Housing Support Workers to join our Hastings Foyer team. YMCA Hastings provides medium-low supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. We have a dedicated team of Support Workers, Night Support Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated just of the seafront, the service has strong links with and contributes to the local community.
Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – they are great way into the organisation and can be a stepping stone into other roles.
In this rewarding role you will work proactively and creatively alongside young people providing support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. You will contribute to the smooth and safe running of the services by providing consistency and reliability.
You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
CLOSING DATE: Sunday 16 August 2026 at midnight.
We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Our mission is to help children and young people have a fair chance to be who they want to be.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.
About the role
As Senior Supporter Retention Officer (Appeals and Islamic Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You'll design bespoke supporter journeys for key audiences, including Islamic givers and mid-value supporters. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow income from existing audiences to fund vital medical aid.
In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on cash appeals and our Islamic giving programme. You’ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns and supporter journeys.
This is an important and exciting time to join MAP. As we grow our supporter retention programme, you’ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.
Please see the job description for full details on key responsibilities and who we’re looking for.
About You
Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals?
We’re looking for a Senior Supporter Retention Officer (Appeals and Islamic Giving) to develop our high-performing retention programme. In this role, you’ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on Islamic Giving and Cash Appeals. If you’re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we’d love to hear from you.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on 20th July 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
This role covers London & South East including Greater London, Surrey and Sussex
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our London & South East Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child or young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers London & South East including Greater London, Surrey and Sussex
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
- Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
- Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Time off in Lieu
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Robust training and development programmes to support your learning and growth.If you’d like to find out more about these benefits and working with us, please visit our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our London & South East Care Team Office, we will only contact those applicants who have been successful.
If you require any adjustments during the interview process, please let us know as part of your application.
There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.



