Supporter care jobs

Do you want to help UK Churches engage with God’s mission throughout the world? Can you help BMS World Mission continue to make Jesus known and improve the quality of life for thousands of people? If you want to connect and enthuse churches with Jesus’ global mission then we want to hear from you!

At BMS we are passionate about mission and working for a world where all can experience faith in Christ and the abundant life only he provides.  We want to inspire UK Baptist Churches about their role in global mission and their partnership in bringing about transformation through BMS World Mission.

This role works with the Church Engagement Manager to create multiple points of connection for UK Churches and church-based volunteers to engage with BMS and with our story of mission. It will create and maintain relationships with churches and key Baptist leaders to help ensure they recognise BMS as an organisation which can take them deeper in their understanding of mission and global transformation.

For this role, knowledge of BMS’ supporter base, experience of the evangelical aspects of BMS’ mission and full support of its missionary work are crucial. 

We are seeking an individual with the following experience and skills:

• Communication and interpersonal skills: You will be a confident speaker with excellent communication and interpersonal skills, enabling you to build meaningful relationships between BMS and leaders across BMS-supporting churches.
• Christian ministry: You have significant insight into the Christian ministry and experience working with churches including Baptist Churches.
• Passion: You have a global vision, a heart for mission, and a passion for the role of the UK church in a growing world church.
• Strategic planning: You are a strategic thinker capable of developing and implementing a plan for our approach to Church engagement and volunteer development.
• Safeguarding knowledge: You have proven knowledge of up-to-date safeguarding processes and their application.

This is a varied and rewarding role, perfect for someone with a dedication to making a positive difference in the Christian community.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

If would like to discuss this role further, please feel free to contact John Settatree, Church Engagement Manager.

Location: This role can be office-based or hybrid but the role holder must be based in the United Kingdom, with regular UK travels

We are happy to appoint a candidate who lives too far from Didcot to attend the office regularly if they are willing to attend key events such as induction days and team away days (typically 4 times per year). The cost of travel to BMS Didcot whether on a regular basis or infrequently, would be borne by the employee.

Night Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Night Support Mentor (FTC)

Location: Luton. Unfortunately, this service does not have step free access.

Salary: £24,500

Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 20:30 - 8:00  You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

About the Role

We are looking for a dedicated Night Support Mentor to join us in delivering a person centred and bespoke trauma informed support to women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. 

In this role, as a Night Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals

 Responsibilities include:

• Holding a caseload, conducting key work sessions which are personable to resident needs
• Carry out regular welfare checks, safeguarding checks, and general living checks
• Encourage residents to take part in activities and events both within the service and the community
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

• Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Care | Support | Social Work | Social Worker | Support Staff | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Person Centred Support | Recovery | Independence | Housing Support | 24 hour Service | Night Shift Support

Have you got experience and a passion for working to support women? We are seeking a new team member to join our small team, in a well-established charity, to support and empower women who experience multiple disadvantages and want to make positive changes to their lives.

We are seeking a Women’s Support Worker to join our Door of Hope team in the East End of London. The role will involve working directly with women who sell sex in Tower Hamlets; supporting them to make goals and support the changes that they wish to make, through information sharing, advocacy, and practical support.  We offer this whilst also providing a non-judgemental, and confidential space to talk and be heard.

Who are we looking for…

• You will have the commitment and creativity to engage women who can often be isolated and have difficulty engaging with other services. 
• You will be able to think and work independently yet also be a supportive colleague to the wider team. 
• You will have frontline experience of working with vulnerable women/adults. This might be within the context of domestic/sexual abuse, substance misuse, mental health, or housing. Or it may be of direct experience of women in the sex industry.  You will thrive on supporting women to become empowered and to make positive change.
• You will possess energy, motivation, and professional resilience. 
• You hold a level of confidence in advocating on behalf of women and to other professionals and services, whilst ever mindful of ways to support and encourage the empowerment of women in the process.

About Beyond the Streets

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centered support, provide training for the third sector and statutory professionals, and create resources and reports informed by research, lived experience, and practitioner experience. Our training and partnership work seeks to equip professionals to understand the sex industry, particularly survival sex, and to support them to engage with women selling sex in a trauma-informed way.

You’ll enjoy…

• Competitive pay – earn £30,600 rising to £31,407 FTE on successful completion of probation (this includes London weighting)
• Pension - 5% employer contribution, 3% employee contribution
• Generous annual leave - 33 days including bank holidays pro rata
• Flexible working – Our core hours are 10am to 3pm
• Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
• Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
• Personal development allowance – to further your work-based skills and knowledge
• Cycle to work scheme – tax free allowance to buy
• Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
• Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
• Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
• Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
• Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.

All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check.

As Individual Giving Officer, you will plan and deliver compelling campaigns to engage with and drive action from existing supporters. 

You will work on a range of products in this crucial income stream including regular giving, cash and lottery. 

This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.

Please note that interviews will take place w/c 30th March in our Hammersmith office.

Please see the attached job description for further details

Night Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor (Nights)

Location: Royal Borough of Kensington and Chelsea (RBKC) Please note that unfortunately this service does not have step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays. 

About the Role

We're hiring a Night Support Mentor to join our team based in Royal Borough of Kensington and Chelsea . The service supports long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.

In this role, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will play a crucial role in continuing the high quality support which is provided during the day, ensuring a safe, respectful, and responsive environment for residents. You will be expected to remain awake, alert, accessible, and actively engaged throughout the shift. There is a focus on welfare checks, providing resident support, and completing administration tasks, ensuring clear handovers are prepared for the day staff and managers. 

You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Support residents who may be facing challenges through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Supporting with the creation of tailored support plans in collaboration with the day team and resident.
• Monitoring residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Complete all routine night duties and any tasks handed over by the day shift or service manager. Prepare regular handovers for the day staff.
• Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
• Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.

About You 

We're looking for a someone who shares our passion for supporting people who’ve experienced homelessness, and have struggled with their mental health, substance use, and alcohol dependency. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. . A self motivated individual who can stay engaged during the shift, able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values.

What are we looking for: 

• Previous professional or lived experience supporting people who mental health, substance use, and alcohol dependency
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Carers Information and Support Worker  (After Care)  

22.5 hours per week

£17,996.42 per annum (£29,594 pro-rata)

 Carers Together Foundation is an organisation dedicated to improving Carers’ quality of life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.

 We are seeking an ‘After Care’ Information and Support Worker to provide information and support to carers whose caring roles are changing. The postholder will provide practical information and support to bereaved carers in a range of settings. The postholder will also coordinate and facilitate peer support activities for former carers including grief and loss support.

 To succeed in this role, applicants must have:

 ·Knowledge and experience of providing information and practical support to vulnerable people.  

· Experience of working with people who are experiencing issues relating to bereavement/loss.

· Experience of facilitating support groups and peer support activities.  

This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park, Redcar. The postholder must be able to travel between these two sites, and to other locations in the community including the homes of clients.

 Closing date: Monday 6th April 2026 at 5.00pm  

Why choose us?

 We have some outstanding benefits to offer you, including:

· 30 days annual leave plus public/bank holidays (pro rata for part-time employees)

· Health and Wellbeing Support: Simplyhealth offering everyday healthcare cover that supports your wellbeing

· Commitment to work/life balance offering flexible working arrangements

· We are a carer friendly employer offering a range of support for working carers

· Free Parking at our premises

Carers Together is committed to being an equal opportunities employer.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
 
Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

•  Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
•  Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
•  Have a supportive attitude and want to help individuals to maximise their lives.
•  You must be able to support people with Learning Disabilities who have different ways of expressing themselves
•  Be eligible to work in the UK
•  Must have a driving licence

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

We are reviewing applications on a regular basis as part of our ongoing recruitment process and we are committed to ensuring all candidates are treated fairly 

Available positions: 
Full time Support Worker (38 Hrs per week) 
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367
Holidays: 28 days per Annum  

Part time Support Worker  
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367 pro-rata 
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary:  £13.85 per hour.
Holidays: Based on hours accrued 

Our benefits package includes: 
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
•  Sleep in allowance

The Individual Giving Manager will lead the development of RLSS UK’s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support.

A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities.

The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter‑centred culture across the organisation.

JOB PURPOSE

To develop, launch, and grow RLSS UK’s first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one‑off gifts, lottery, legacies and in‑memory giving.

KEY TASKS AND RESPONSIBILITIES

Planning and Strategy

• Develop RLSS UK’s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products.
• Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising.

Supplier and Partner Development

• Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity.
• Lead onboarding and manage delivery to agreed standards, budgets and timelines.

Supporter Engagement and Campaign Development

• Design end‑to‑end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention).
• Plan and deliver multi‑channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters.
• Build audience understanding through segmentation, insight and experimentation.
• Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation.

Product Development

• Scope and pilot propositions for: Regular Giving, Digital one‑off, Charity Lottery, Legacy Giving, In‑Memory, Appeals/integrated campaigns, and Mid‑value.
• Produce product business cases with KPIs, budgets, phasing and implementation plans.

Reporting and Evaluation

• Establish reporting and monitoring frameworks for Individual Giving activity.
• Use early data and insight to inform decision‑making, future planning, and product development.
• Ensure all activity complies with the Fundraising Regulator’s Code of Practice, GDPR, PECR and Gambling Commission requirements.
• Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees. 

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Demonstrable experience of individual giving across multiple products, which may include regular giving, one‑off gifts, lottery, legacy giving, in‑memory giving, and appeals.
• Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving.
• Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value.
• Experience of delivering multi‑channel integrated acquisition campaigns, (digital and offline approaches).
• Experience of procuring and managing suppliers, agencies, and platforms, ensuring high‑quality delivery and value for money.
• Data‑driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting.
• Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
• Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes.
• Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
• Experience managing budgets and ensuring effective allocation of resources.
• Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
• Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up.
• Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms.
• Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation).
• Understanding of digital fundraising trends, including peer‑to‑peer fundraising and integrated digital journeys.
• Understanding of water safety, education, youth engagement, community development or related fields.

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team 

Closing Date – 5.00pm, Tuesday 17th March 2026

Interview Date – Thursday 26th March 2026 at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

About us

Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of individuals and their families affected by MPS, Fabry and other related lysosomal diseases.  This is a rare opportunity to join our Support & Communities teams who provide direct support, practical guidance and other patient focused activities to over 1500 members and their families, UK-wide. 

Our Support Team raise awareness both within the MPS community and external agencies, offering information, advice, support, and advocacy in a range of areas including clinical management, health and social care, housing, education, transition, independent living, palliative care, and bereavement.  

Ideal candidate

As a Senior Support Officer, you will primarily be responsible for raising awareness and providing a high-quality support and advocacy service to our members and their families.   You will be a relationship builder who cares about the community we serve and ensures that the individual (or family) remains at the centre of support.  You will have experience in multi-agency working and an in-depth understanding of the needs of those with disabilities, their families and carers.  Demonstrable experience and knowledge of health and social care, education and relevant assessment processes are essential. 

As deputy safeguarding lead officer for both shildren and vulnerable adults you will take the lead in the absence of the safeguarding leads and be confident sharing your knowledge with new recruits through mentoring.

You will have excellent written and oral communication skills, with the ability to uphold best practice, challenge poor policy and inappropriate decisions.  Excellent IT skills and the ability to plan, prioritise and deliver to tight timescales are essential.  You will be self-motivated and highly organised, juggling many strands of work. 

As part of a small, dedicated team, you will have a positive attitude and a willingness to work collaboratively with your colleagues and external parties to raise awareness, advocate for our membership, as well as supporting the delivery and development of services for the MPS Society community.

Whilst a relevant qualification within health & social care, education or a related field is desirable, other knowledge and work experiences may be equally as valuable in this role. Prior knowledge of MPS and related conditions is not required however a special interest in neurology and working with individuals with neurological disabilities is advantageous.  In-depth support and training to develop expertise in MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions will be provided.   

What we can offer you

Join us and you will be working for a caring charity offering:

• A competitive salary
• Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
• Extra leave between Christmas and the New Year
• Pension
• Life assurance (subject to the conditions of the scheme)
• Employee assistance programme offering support 24/7

Further information

The successful candidate must be eligible to work in the UK.

This is a full-time role (35 hrs per week) however part time hours, with a minimum of 28 hrs per week may be agreed for the right candidate.  Salary will be pro-rata for part-time.

The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.

This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.

This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. This may on occasion include early morning and/or evening working and sometimes overnight stays.  You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.

We encourage candidates to visit the MPS Society website to learn more about us and the community we serve.  Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.

Disclosure & Barring Service (DBS)

The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences.  MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities. 

This post is exempt under the Rehabilitation of Offenders Act 1974.  Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process and for this to be reviewed on a regular basis. 

Next steps: 

Applications:  Please provide your CV and a supporting statement (maximum 750 words) outlining your understanding of how rare, complex and progressive conditions such as Mucopolysaccharidoses (MPS), including their neurological impacts, can affect individuals and families across the life course. In your response, please describe the experience, skills and approaches you have developed that would support you to carry out the Senior Support Officer role, including (where relevant) supporting people with complex needs, working across health, education and social care systems, and providing advice, advocacy or casework support.

Kindly note, applications received without a supporting statement will not be considered. 

Closing Date:   Whilst we have an initial closing date of 20th March, we reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.

1st interviews:  Initial virtual interviews will be held end March/early April.

2nd interviews: Final face-to-face interviews and assessments will be held on 16th & 17th April at MPS House, Amersham.

The Philanthropy Officer is an essential role within Amref UK's Supporter Engagement Team. It combines fundraising, supporter care, prospect research, event management and administration – with a focus on delivering our philanthropy strategy to increase unrestricted income. You will play a key role in supporting the team to raise income from small Trusts & Foundations, Mid-Level Donors and Legacy gifts, assisting the Philanthropy Manager with account management of existing donors as well as prospect research.

This role is about proactively building excellent relationships both in person and virtually, requiring confidence, a positive outlook, and the ability to work collaboratively. Previous experience in donor stewardship or relationship management is essential. You’ll be a fast learner with excellent interpersonal and organisational skills, keen take on new challenges, excited about working in international development and invested in Amref’s mission. This is an exciting opportunity to gain experience in high-value fundraising, learning a range of skills from prospect researching, supporter stewardship to organising donor events. 

Job Title:Supporter Experience Coordinator

Salary: £28,860

Hours:Full Time,37.5

Contract Type: Permanent

Location:SSH / Hybrid,TW12 3RA

About Shooting Star Children's Hospices

We have an exciting opportunity for a Supporter Experience Coordinator to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

Your key purpose will be to support the Supporter Experience Manager in delivering an excellent supporter experience for individuals across all fundraising activities. This includes projects related to Shooting Star Children’s Hospices Individual Giving programme, supporter journeys and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Supporter Experience Manager on supporter stewardship.

The Supporter Experience Coordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team. They will support in maximising the potential of our fundraising data, ensuring accurate and effective fundraising finance processes, gift aid maximisation and utilising the fundraising database.

About you

If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.

We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner. 

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Fundraising Administrator

Location: Stepps, Glasgow

Salary: £27,626 - £29,711 per annum (pro rata)

Contract Type: Temporary until March 2028, Full time: 35 hours per week

Closing Date: 15/03/2026 23:59

The Vacancy

Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we have an exciting opportunity to join our team as a Fundraising Administrator and we would love to hear from you!

As a Fundraising Administrator, you will be an integral part of the Income Generation and Engagement team, supporting colleagues from across the organisation. As the first point of contact for CHAS’ incredible supporters, you will build and nurture relationships by providing exceptional stewardship.

This is a vital role and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills. If this sounds like you, please get in touch.

About You

• Experience in an office or customer facing environment
• Ability to work independently within the role, under your own initiative and cooperatively as part of the Supporter Engagement Team
• Excellent administration skills with a sound working knowledge of CRM databases and Microsoft Office packages including Word, Excel, Outlook and Teams
• Exceptional communication skills (both written and verbal)
• Excellent attention to detail and a high level of accuracy
• Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct

Further Information and How to Apply

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking diagnosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Fundraising Administrator, you will be instrumental in achieving this vision and shaping the future of CHAS.

This role will be based in the Stepps office, with some hybrid working and travel to other CHAS sites as required.

Our team typically works up to two days per week from home, with some additional on‑site presence during our peak campaign periods (usually 3–4 weeks in spring, August, and over Christmas).

Further information can be found in the attached documents.

This post is subject to a Level 1 Disclosure.

Please note the full title for this role is Supporter Care Coordinator (advertised as Fundraising Administrator as a more recognisable external title). This is a customer service and administration role not a care/nursing role.

Sister Circle is a women‑led, multicultural charity working to advance health equity and justice for women from diverse communities. Rooted in lived experience and trusted relationships, we walk alongside women through some of their most challenging moments — ensuring they feel seen, heard, and supported.

We are recruiting a Peer Support Advocate to join our Healing Conversations (perinatal mental health) programme, supporting women affected by birth trauma, pregnancy loss, or baby loss.

As a Peer Support Advocate, you will provide compassionate, culturally responsive, trauma‑informed support through:

• Peer support groups (up to 12 sessions)
• Engagement with women in local communities and those living in Domestic abuse safe accommodation with our SafeRoots Partners
• Outreach across diverse communities
• Close collaboration with clinical partners, voluntary organisations, and with Sister Circle team

You will help women feel safe, listened too, and self-belief — using your lived experience and professional skills to foster healing and connection.

We would love to hear from you if you have:

• Experience delivering peer support (ideally in perinatal mental health)
• Relevant lived experience 
• Understanding of trauma and its impact on wellbeing
• Confidence in outreach, engagement, and community networking
• Strong communication, organisation, and facilitation skills
• Ability to work both independently and within a multidisciplinary team
• A reflective, grounded, wellbeing‑aware approach to emotionally demanding work

Job Title: Peer Support Advocate 

Location: Hybrid (The Brady Arts and Community Centre, E1 5HU and other community locations across Noerth East London).

Contract: Fixed-Term April 2026 - March 2028

Hours: Full Time/ 35 Hours per week

Reports to: Head of Programmes

Salary: £26,000-28,000

How to Apply

CV (maximum of 2 sides of A4) and Cover Letter (maximum 1 side A4). 

Closing Date: Midday Wednesday 18th March 2026.

Your covering letter will tell us why you would like this role, how your experience meets the role requirements and why you would like to join Sister Circle.

Applications without a covering letter and received after the deadline will not be considered.

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.