Supporter care jobs

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central. 

Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment. 

Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.

The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.

What you’ll be doing?

1. The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service. 

2. Answer a range of queries and offer reassurance to all callers.

3. Refer clients to Adult Social Care for an assessment where appropriate.

4. Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.

What you’ll benefit from

• Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Opportunity for this role to be full time or part-time/ job share - please indicate in your cover letter which you'd be interested in

Interviews will be taking place on Wednesday 13th May (in-person - in Brixton, London)

We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.

Key responsibilities:

• Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
• Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
• Act as a keyworker for allocated clients, offering consistent support and engagement
• Carry out regular welfare checks and monitor clients’ physical and emotional presentation
• Support safeguarding practices and report concerns in line with policy
• Assist with drug and alcohol testing in line with training and procedures
• Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
• Follow health & safety, infection control, and lone working procedures at all times.
• Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
• Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
• Maintain accurate electronic records and contribute to handovers and team communication
• Support with practical tasks as required, including maintaining clean and safe communal environments

Essential criteria:

• Experience in a support, care, or people-focused role
• Strong verbal and communication skills
• Understanding of safeguarding and willingness to follow safeguarding procedures
• Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
• Ability to build professional and supportive relationships with vulnerable individuals
• Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
• Basic computer literacy and confidence using electronic systems
• Calm, reliable, and compassionate approach, including in challenging situations
• Willingness and ability to work across different shift patterns, including some weekends, as required by the service

Desirable:

• Experience in mental health, substance use, recovery, or related services
• Understanding of trauma-informed approaches
• Experience of key-working or supporting individuals with complex needs
• Knowledge of detox or recovery pathways
• Experience liaising with community or statutory services
• Experience working in a multidisciplinary team

We offer:

• Full training and ongoing development with scope for progression
• Supportive team environment
• Regular supervision and reflective practice
• Opportunity to be part of a new and developing detox service

This role requires working shifts, including evenings, weekends, and potentially nights.

Enhanced DBS required.

We have an exciting opportunity for a Children and Young People (CYP) Caseworker to join Manchester SPACE - our new service supporting children and young people who have experienced domestic violence and abuse, and are currently living in interim accommodation.

This is a part-time role (22.5 hours per week) on a fixed-term contract until January 2027, providing maternity leave cover. The post is hybrid, with a base at Woodville Family Hub, in Cheetham.

Are you ready to join an innovative, committed, and caring team making a real difference?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

This is a hybrid role, based within Woodville Family Hub (Cheetham).

As a CYP Caseworker, you will be responsible for providing safe, high-quality, trauma informed and consistent support to children and young people who have experienced domestic violence and abuse and are currently living in interim accommodation. You will provide a range of evidence based support and interventions within 1:1 support and group work programmes, and provide advice, information and advocacy where necessary.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for a Children and Young People (CYP) Caseworker to join Manchester SPACE - our new service supporting children and young people who have experienced domestic violence and abuse, and are currently living in interim accommodation across Manchester City.

This is a hybrid role, based within Sacred Heart Family Hub (Gorton).

Are you ready to join an innovative, committed, and caring team making a real difference?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

This is a hybrid role, based within Sacred Heart Family Hub (Gorton).

As a CYP Caseworker, you will be responsible for providing safe, high-quality, trauma informed and consistent support to children and young people who have experienced domestic violence and abuse and are currently living in interim accommodation. You will provide a range of evidence based support and interventions within 1:1 support and group work programmes, and provide advice, information and advocacy where necessary.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The post holder will be based in our Maggie’s West London centre and will be required to travel on a weekly basis between our three London centres- Maggie’s West London, Barts and Royal Free. 

As an integral member of the Fundraising Team, the London Fundraising Assistant will support the delivery of a range of successful fundraising activity based around the three centres, in order to maximise income for Maggie’s. 

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.  

This is a demanding role in a fast-paced environment where priorities change frequently.  

There will be a requirement to work irregular hours as well as frequent travel in the London area. 

Please note that interviews will take place on Monday 11th May in our Maggie's West London centre.

Do you have a background in supporter care with a passion to deliver excellent Supporter Experience by utilising data? Have you developed procedures to ensure the compliant processing & reconciling of income? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services Executive (Gifts & Income) will be a key team member of a busy Supporter Services & Standards Team in London.

You will be responsible for:
• Leading on the day-to-day operational management of activities within the Gifts & Income Team.
• Processing and reconciling income for the Fundraising directorate at Sue Ryder, including both electronic and physical donations,
• To help and guide other income processing activities carried out across Fundraising.

The successful candidate will also work closely with the Supporter Services Team Leader (Gifts & Income) on the management of donation compliance and best practice at Sue Ryder.

This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.

Minimum Essential Criteria
• Experience of working within a donation or income processing team
• Experience of carrying out income reconciliation processes
• Experience of designing and implementing basic processes and new ways of working.
• Experience of working on a CRM (Raiser’s Edge or RE NXT desirable)
• Experience of working to and reaching SLAs/KPIs to show good performance
• Experience of carrying out quality checking procedures desirable
• Understanding the importance of placing the supporter experience at the heart of everything we do
• Excellent attention to detail and a strong standard of numeracy

Desirable Criteria
• An understanding of policy and compliance within a fundraising context
• A good understanding of GDPR
• A good knowledge of HMRC Gift Aid procedures and rules

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online 
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

Closing date: 11th May
Interview date: TBC

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Hours: Full time with 20% study time

Pay: £22,380

Duration: 20 months

Location: UK-Med Office, Manchester (Hybrid working available)

Are you a capable individual with a passion for Fundraising and making a difference in the world?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

Our Fundraising Team plays a vital role in ensuring we can deliver lifesaving medical care by inspiring supporters to give and supporting them throughout their fundraising journey. The team works closely with individuals, communities and partners to raise funds that directly support UK-Med’s humanitarian responses worldwide.

We are recruiting for a Fundraising Apprentice who will support a range of fundraising activities, with a particular focus on supporter care, fundraising administration, and campaign support. This apprenticeship will provide you with hands-on experience and the opportunity to learn and grow within an international humanitarian charity.

Our ideal candidate will be eager to learn, able to work at pace, manage multiple priorities simultaneously, and have a passion for building a career in fundraising. You will have strong organisational and interpersonal skills and be able to demonstrate excellent attention to detail.

We offer a competitive apprenticeship salary and benefits, along with a friendly working environment and the opportunity to make a real difference through an important role supporting our humanitarian work.

Please note: This role is only available for applicants aged 18 years and above due to the nature of our work, possible deployment requirement for all of our roles, and the hours and flexibility in working requirements needed. UK-Med has risk assessed that our work environment cannot be made reliably suitable for under 18s.

How to apply

We strongly recommend that you read the Candidate Information Pack – Fundraising Apprentice - April 2026 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification

Please apply as soon as possible and no later than Friday 7th May 2026.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

Apply if in a Different Field or Higher Level, Especially for Those Without Related Experience or Qualifications

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Rethink have an exciting opportunity to work for us delivering the new Connect to Work Individual Placement and Support (IPS) programme within County Durham.

We are looking for an Employment Specialist to support individuals with health conditions, mental health difficulties, a disability or complex barriers to employment to gain, retain, or return to employment, following the IPS principles. You will also engage with and support local employers to enable work to be sustainable for individuals and by bridging workforce needs with local people.

The roles will involve travelling around your allocated area to meet individuals in need of support offering a person centred approach and engaging with local employers who have workforce vacancies. You will work closely with and within healthcare settings and as part of a wider partnership of organisations to deliver the programme across the region.

Connect to Work is part of the National Get Britain Working strategy which is a new government funded programme. Within County Durham the initial programme is based upon the IPS model which looks to support people who would like to gain employment by delivering tailored support to move into the right job quickly and support to maintain employment.

The available role is a Full Time post of 32.5 hours per week with days and times to be worked open to discussion and agreement with the successful candidate. This post is for a fixed term until 31st March 2028, with the possibility of an additional 2 year extension once funding is confirmed. A Driving licence and car are essential to carry out this role.

Staff Benefits  

• Competitive salary & flexible working arrangements
• Contributory pension scheme & Life assurance
• Occupational sick pay scheme
• 25, increasing to 30 days, annual leave per year, plus statutory holidays for all staff (pro rata for part time staff)
• Your Rethink Day – an additional day’s leave on your birthday (pro rata for part time staff)
• Enhanced maternity, paternity and adoption policy
• Dependant leave & compassionate leave
• Where appropriate paid eye test plus up to £55 towards the cost of new glasses or lenses
• Employee assistance program
• In depth training programmes for all our staff from mandatory training to specialist areas.
• Funded training and development opportunities delivered in a variety of ways, face to face, mentoring, coaching, e-learning and blended learning solutions
• Access to a range of e-learning courses and resources through our e-learning Zone
• Accredited Institute of Leadership and Management (ILM) centre and provide comprehensive development programmes for managers
• We have a career progression programme (Invest in your Career) to develop skills and experiences of staff aspiring to become managers
• Ongoing professional and personal development is supported by individual supervision, group supervision and appraisal.

To Apply please fill out the application questions and upload your up to date CV detailing your knowledge, experience and reason for applying.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

A key leader within the ambitious and forward-thinking Fundraising & Communications Team at The Connection at St Martin’s, the Head of Supporter Involvement plays a central role in inspiring, growing and stewarding our community of supporters.

This role is all about connection - building meaningful, lasting relationships with individuals and bringing them closer to our vision of ending homelessness. Through creative, insight-led campaigns and engaging supporter journeys, you will help people understand the impact of their support and feel part of a movement for change.

You will lead on two of our flagship acquisition campaigns - our Threads of Remembrance installation, and our mixed media campaign Dying For - shaping compelling narratives and experiences that resonate deeply with supporters and drive engagement and income. Alongside this, you will provide strategic and line management leadership to our Events and Community Fundraising function, ensuring high-quality, inspiring opportunities for supporters to get involved, give, and advocate.

Working closely with colleagues across Fundraising and Communications, you will develop and deliver innovative Individual Giving and community engagement campaigns across digital and offline channels, with a strong focus on stewardship - ensuring every supporter feels valued, informed, and motivated to continue their journey with us. You will also lead on our work with the Friends of The Connection, our sister charity and membership community, to strengthen supporter engagement and loyalty.

We are looking for someone with a strong track record in Individual Giving, ideally with digital expertise, and a passion for creating outstanding supporter experiences. You will bring a solutions-focused mindset, an ability to translate sector best practice into action, and the confidence to test new ideas and approaches.

This is an exciting opportunity for someone ready to broaden their leadership impact - shaping campaigns, growing community fundraising and events, and playing a key role in how we bring supporters on board with our mission.

This role is a 12 month FTC.

Salary: £53,601-£58,814 (scale points 38-43)
Closing Date: Sunday 26 April
Interview Date: Wednesday 6 May

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a leading regional charity providing compassionate care for people living with incurable illness across Shropshire, Telford & Wrekin, and Mid Wales. We are looking for an experienced, compassionate and motivated fundraiser to help grow our Individual Giving programme, a vital source of income that enables us to continue delivering our caring services.

As Senior Individual Giving Fundraiser, you will play a key role in shaping and delivering fundraising activity that inspires supporters and maximises engagement, income and lifetime value.

Leading a diverse portfolio including regular giving, appeals, in memoriam gifts, funeral donations and general donations, you will use insight-led planning and thoughtful communication to engage supporters, build lasting and meaningful relationships and encourage long-term giving.

Working closely with colleagues across the income generation and communications teams, you will develop campaigns, initiatives and supporter journeys that make new and existing supporters feel valued, informed and inspired by the difference they make.

This role combines strategic oversight with hands-on delivery. You will manage budgets, plan and monitor campaigns, evaluate performance, and ensure compliance with all relevant regulatory and best practice standards. You will also line-manage the Legacy Fundraiser, supporting the development of legacy income as part of the wider Individual Giving programme.

Severn Hospice is a wonderfully rewarding place to work. If you are an experienced, creative and relationship-focused fundraiser with a passion for supporting your local community, we would love to hear from you.

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a much-loved local charity providing specialist care for people living with incurable illness, and we have a fantastic opportunity for a highly motivated and friendly individual who wants to make a real difference by raising funds for our caring services.

As Lottery Fundraiser, you’ll play a key role in a busy, ambitious and supportive team contributing to a vital income stream and community connection through our weekly lottery and seasonal raffles, with a focus on growing player participation, retention and engagement to maximise net contribution.  

With your strategic thinking and proactive approach, you will lead the development, coordination and delivery of campaigns to increase lottery and raffle participation, while identifying new opportunities to promote the sales of our celebration and wedding favours.

You’ll also have a good understanding of relevant regulation policies and codes of conduct, be comfortable in data management, and be able to work in accordance with the Gambling Act 2005.

Just like our care, our relationships with supporters are individual and with your great interpersonal skills and empathetic manner you will build relationships and strengthen our network of supporters through a variety of communications, including dealing directly with players on the phone.

Additionally, you will support and inspire a valued team of volunteers, using your leadership and mentoring skills to help them thrive as part of the lottery team.

Severn Hospice is such a rewarding place to work and if you’re a creative thinker with long-term vision and a passion supporting a local cause we’d love you to get in touch.

St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

Are you highly organised, confident in all forms of communication and known for your attention to detail? In this role, you’ll use your strong administrative and planning skills to keep events and community activities running smoothly, whilst providing reliable and proactive support to colleagues and volunteers. If you thrive in a busy environment, enjoy coordinating moving parts, and take pride in delivering work to a high standard, this could be the ideal next step for you.

As our Fundraising Assistant (Events & Community), you’ll be at the heart of supporting imaginative, meaningful and well‑run events that truly bring people together. Playing an integral part of the supporter journey — from planning the details to coordinating volunteers and supporting our fantastic local fundraisers — you’ll help create moments that matter and ensure every supporter feels valued from their first contact through to their thank‑you.

Working alongside colleagues and volunteers, you’ll help share inspiring stories, support the delivery of engaging activities, and play a part in connecting people to a cause that truly matters. Through each conversation, task and event you support, you’ll be contributing to St Nicholas Hospice Care’s mission to provide compassionate care to nearly 2,000 people each year.

This is a role for someone who enjoys variety and takes pride in providing reliable, well‑organised administrative support. One day you might be assisting colleagues with the logistics for a flagship event; the next, helping a community group with the practical steps needed to develop their fundraising idea. You’ll play a supportive role in building relationships, coordinating information, and helping to keep tasks moving smoothly — bringing your calm, friendly approach to every interaction.

You’ll be joining a supportive, enthusiastic fundraising team where your ideas are welcome, your development is encouraged, and your work genuinely makes a difference. You’ll see the impact of what you help deliver — in the smiles, stories and shared moments created at each event.

What you’ll bring:

• Strong organisational and administrative skills
• A friendly, confident communication style
• A positive attitude with the ability to stay motivated under pressure
• A passion for teamwork and working with your local community
• Good IT skills and great attention to detail

Why join us?

You’ll be part of a supportive fundraising team, helping to deliver meaningful events and activities that raise vital funds—and celebrating the impact you help create every day.

Working for us
As an employee you will receive the following benefits:
• Opportunity for some home working
• Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
• 25 days annual leave increasing with service (pro rata for part time employees)
• Enhanced Occupational sick pay scheme
• Home-made meals available in our onsite bistro
• Access to a group pension plan or continuation of NHS Pension (subject to criteria)
• Life assurance
• Free onsite parking
• Access to Blue Light Card scheme discounts
• Social events (such as photography group, quiz nights, picnics and more)

If you’re ready to grow your skills, take on new challenges, and play a key role in making hospice care possible… we’d love to hear from you.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Interim Head of Fundraising

This is an exciting interim (9-12 month) opportunity for a strategic and people focused leader to head up our Fundraising team and help drive meaningful change for people affected by digestive conditions.

This role is primarily focused on strengthening and scaling voluntary income and leading our fundraising team and activities.  The postholder will also shape the future fundraising operating model and support a smooth transition to a permanent fundraising lead.

​You’ll be responsible for leading our small and growing fundraising team delivering exceptional supporter care, ensuring high quality service and operational delivery.  With our Chief Executive, you'll develop and implement strategies to support fundraising growth, team performance, and supporter engagement and satisfaction.  You'll work collaboratively across the charity. 

This is a hands-on role suited to a highly experienced fundraising lead who enjoys working with a growing and developing charity.

Hours & Salary range

We are looking for someone to work full-time, or a minimum of 4 days (or 30 hrs) per week. We will consider self-employed candidates for the role but this is subject to appropriate experience. Please stipulate clearly in your covering letter if you are applying on this basis.

Salary range is £65 - £68k (+£2k London weighting) to be calculated pro-rata for anyone looking to work reduced hours. Salary offers will be based on experience. 

Location

We have offices in London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.

Please see the attached detail job pack for further information and how to apply. 

PLEASE NOTE: Applications will be reviewed, and candidates invited to interview, on a rolling basis. We will close the advert once a suitable candidate has been identified. 

Severn Hospice is one of the region’s leading and much-loved charities, caring for people living with incurable illness across Shropshire, Telford &Wrekin and Mid Wales and we are looking for a dynamic, talented and motivated individual who wants to make a real difference by raising funds for our caring services.

With your excellent organisational and planning skills, creativity and practical approach you will develop, manage and evaluate our event portfolio, delivering an innovative programme of inspiring events.

As a great team player, you’ll build strong working relationships across various departments, volunteering team and third parties to deliver the highest quality events and experiences.

Confident in preparing work plans and managing multiple projects simultaneously you will also ideally have previous experience of managing budgets, achieving financial targets and have a good understanding of event compliance.

Just like our care, our relationships with supporters are individual and with your exceptional interpersonal skills and intuition you will provide personalised stewardship and engaging supporter journey that inspires and nurtures long term support.

If you can multi-task, are a creative thinker and thrive in a vibrant, ambitious, and supportive team, then this could be the role for you.

This role is to provide maternity cover on a 12-month fixed term contract.