Supporter Care Jobs
Support Officer
We take great pride in the personalised, tailored support we offer, no matter what difficulties someone is facing, and the feedback we get from the people we help, who consistently tell us we’ve made a life changing - even life-saving - difference.
Our support services team is at the very heart of that and we have an unusual opportunity for someone amazing to come and be part of it.
The Role
There’s no such thing as a typical day in the LionHeart support services team as the cases we support are as individual as everyone who calls us. We support people from the very beginning of their careers as graduate surveyors or apprentices, through to retirement and beyond. You could be supporting someone through illness or work-related stress, arranging legal support or counselling, or helping someone who’s been out of work become more confident in their interview skills.
You'll operate the helpline on a rotational basis, providing information, advice and support for the professionals who get in touch, no matter what challenge they are facing. You will manage your own caseload, providing a tailored package of support to meet need and encourage steps towards independence - ranging from people who need short-term help and advice or access to a single service, to more complex situations where you may work with someone over several months providing multiple services.
We’re looking for someone who is well-organised and can work independently, yet is a good team player who can work with colleagues and external partners to provide the best support possible for RICS professionals and their families.
We want someone who has at least three years’ experience of working/ volunteering in a supportive role with members of the public, with excellent communication skills and great attention to detail. Most important of all is the ability to deal compassionately with individuals, while maintaining confidentiality at all times especially when handling sensitive information.
As an employer, we pride ourselves on a real commitment to work-life balance and a fun, flexible and exciting working environment that is fully inclusive and welcoming.
We also offer training opportunities and staff development days.
We would like to encourage diverse applicants for this position as we are actively seeking to diversify the team throughout the organisation.
The shortlisting process will be anonymous in order to mitigate unconscious bias and ensure a level playing field for all applicants. This means that the shortlisting panel will not have your name, address or any other demographic or other characteristic information at the point of shortlisting.
We are proud to be a Disability Confident Committed Employer. If you have a disability and you meet all minimum requirements of the job as set out in the JD and Employee Specification you will be put forward for interview.
For further details, a job description and application form please visit our website.
The client requests no contact from agencies or media sales.
We are recruiting a part time Advice Worker – Asylum Support, £37,616 pro rata, hybrid working,
We are seeking an experienced Asylum Support Advice Worker to help deliver our new maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire.
About Maternity Action
Established in 2008, Maternity Action protects and strengthens the rights of pregnant women and new parents to employment, social security and healthcare, irrespective of migration status.
We employ specialist employment and asylum/immigration lawyers who represent women who experience maternity discrimination at work, difficulties in accessing maternity pay and benefits or are wrongly charged for their NHS maternity care. We provide second tier advice to NGOs on housing and subsistence for refugee, asylum seeking and migrant women. We support strategic litigation within our areas of expertise. Our policy and campaigning work is driven by the injustice we see from our advice services. We prioritise issues affecting low income and marginalised women, including migrant and asylum seeking women.
Maternity Action has grown over the past four years and we are now a team of 26. We are passionate about our work, but we are committed to our staff having a genuine work life balance. The majority of our employees have some form of caring responsibilities and Maternity Action is a genuinely flexible employer. 22 of our 26 staff work part time and staff are located across the UK. We have recently expanded our operations and have developed two Health Justice Partnerships with NHS Trusts. We are funded by a variety of large charitable funders, smaller grant making organisations and unions.
About the role
We have secured funding for a 12 month pilot maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire. This is the first UK maternity health justice partnership targeting this group of women. We have an existing maternity health justice partnership in Greater Manchester and East Cheshire which advises on employment rights, maternity pay and mainstream benefits.
You will deliver advice to pregnant women and new mothers on Home Office support and healthcare entitlements and provide ongoing advice and support where needed. You will also refer to other support services as needed, including food banks, baby banks and community groups. You will deliver outreach and engagement sessions to maternity services and voluntary organisations, working with our Outreach and Engagement Officer. You will also contribute to the development, monitoring and evaluation of the pilot. The role will keep up to date with asylum support and related developments.
This role forms part of our Immigration and Asylum Advice team, which is led by our Senior Legal Officer. The team consists of a Legal Officer, Senior Project Officer and Casework Support Officer. The role will coordinate with the advice and outreach workers delivering our employment and benefits maternity health justice partnership in the region.
About you
We are looking for an experienced adviser with a thorough knowledge of asylum support and experience of liaising with the Home Office and Migrant Help. You will have experience of delivering complex advice, preferably by telephone, of advocating on behalf of vulnerable client groups and working with interpreters. You will have an excellent phone manner and the ability to deal with discussions of sensitive health issues.
We particularly welcome applications from Black and minoritised ethnic candidates and from people with lived experience of pregnancy or parenting, low income or migration. We welcome applications from people returning from a career break.
Working arrangements
The post is 21 hours per week. There is a core day (Thursday) and we are otherwise flexible about start/finish time and days worked, within normal business hours.
The post can be delivered through a mix of home and office based working and will involve outreach sessions. Office location is likely to be in Hulme, Manchester. You must be based in the North West.
Salary is £37,616 pro rata plus 8% pension.
This is a 12 month post with the possibility of extension
How to apply
Please send us your CV and an application of no more than two sides of A4 outlining how you meet the selection criteria.
The closing date for applications is 5 June 2024. Interviews will be held remotely on 13 June 2024.
You will directly support our participants for the benefit of Railway Children, so that they are highly impressed by the customer experience they receive from us. We believe that every interaction with the Railway Children should be a positive one for our supporters and you will provide that the service our supporters deserve to enhance their relationship with Railway Children and encourage them to persuade others to support Railway Children too.
The role also plays a pivotal part in making Railway Children more data and insight driven in the way we fundraise and communicate with supporters. You will take a lead in mapping supporter journeys within the events programme as well as researching new corporate supporters and working on employee engagement.
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.
Wherever they may be in the world, they face violence, abuse, neglect and exploitation.
Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and East Africa, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.
The client requests no contact from agencies or media sales.
Are you looking for a new and exciting part time opportunity? Look at this rewarding role and join our team?
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of young people and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
Do you want to make a real difference to the lives of the Children and Young People that need support? Are you passionate about equity, fairness, and everyone having the right to a happy, fulfilled life? Do you want your employer to support your wellbeing and ambitions to progress your career and development?
We are seeking Part time Community Support Workers to join our Weekend Club held every Saturday based at the Together Trust Newbridge Centre in Stockport. This is a youth club that works with young people aged 5 to 17 years old who have learning difficulties, Autism spectrum conditions, including behaviours perceived as challenging as well as mobility, communication, and other health, and social care needs.
The Weekend Club is designed to promote independent time away from parents and carers and to help these young people to gain confidence and complete fun activities in a safe environment. In the near future we will be extending this to a Sunday, so we will be able to support more young people.
Location – Newbridge Centre, Cromer Street, off New Bridge Lane,Stockport SK1 which is a Together Trust service.
Hours – 6.5 hours each week on a Saturday – 9.45am to 4.15pm, with some Sunday working.
Salary - £5,076.38 annual salary (Based on a rate of pay of £12.01ph plus a 25% weekend supplement of £3.00ph over 6.5 hours).
- You will be joining a great team of like-minded people.
- 27 days annual leave rising to 30 after 5 years and 33 after 10 years plus bank holidays. (Pro rated to 4.5 days in this position)
- Occupational sick pay and family friendly policies including enhanced maternity.
- Comprehensive training and continuing development opportunities.
- Long service awards including cash gifts and extra holiday.
- Mental Health First Aiders offering support from trained colleagues, and free mental health support through our employee assistance provider Lifeworks.
- Free in person and online yoga classes for all staff.
- Refer a Friend incentive scheme.
There is also opportunity to pick up extra shifts at other services by becoming a member of our bank staff as well.
For more information about the benefits we offer, please see the documents attached below.
Do you want to make a real difference to the lives of vulnerable young people?
Are you passionate about equality, fairness, and everyone having the right to a happy, fulfilled life?
Do you want your employer to support your wellbeing and ambitions to progress your career and development?
To discover the full details of this rewarding role within the Together Trust look at our Job Description.
Visit our website -
Take a look at our short video
If this sounds like a place for you and you think you have the relevant skills and experience, we are looking for please get in touch at [email protected] or apply now. We would love to hear from you!
We're a Real Living Wage employer.
Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.
We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.
Apply now!
If you think you might have the relevant skills and experience, we’re looking for, please get in touch [email protected] or apply now.
We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK
We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.
Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as one of our Ambassador Relations Executives, ensuring the team’s Ambassador Programme and its admin systems and records are kept accurately and to a high standard; helping the team to develop and project manage some of our high level public activations with UNICEF UK’s most significant Ambassadors and High Profile Supporters delivering towards organisational priorities. This role will focus on supporting priority projects within our department, working closely with wider internal teams. You will keep our dedicated web pages up to date, and deliver our quarterly e-newsletters.
Reporting to one of our Senior Managers, you will have:
· Experience of supporting a busy team within a Communications department, keeping and improving systems, procedures and project management, working on tight deadlines and managing conflicting priorities.
· Excellent communication skills to communicate persuasively to engage an audience they are seeking to influence.
· Experience in successfully developing high-profile relationships - translating organisational objectives into impactful Ambassador fronted activities.
· Motivation to role-model UNICEF UK’s Values: Putting children first, Inclusion and belonging, Finding solutions, Compassion, Mutual trust & respect and Collaboration.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, 24 May 2024.
Interview date: w/c 10th June 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Financial Administrator reporting to the Finance & Operations Manager. The role of Finance Administrator is a crucial one in our small Finance team, where the successful candidate will be responsible for maintaining financial records. This position requires strong organisational skills, an attention to detail, enthusiasm for figures and good financial practice. The Financial Administrator must be able to work independently as well as alongside the Finance & Operations Manager and Supporter Care Team.
To provide administrative support to the Fundraising Team, and to ensure smooth day to day running of the Fundraising Office. The role will build, manage and nurture relationships with supporters and the post holder will deliver by recording accurate information about donors and assisting with donor queries
This post will suit a highly organised and compassionate individual with excellent communication skills.
£24,000-£27,000 FTE
27 days annual leave FTE
Pension
Previous applicants need not apply.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Slough.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
As a Support Worker you will be expected to enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging, however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.
As a support worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they entre the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears.
You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.
There will be a rota for shifts, with working patterns of 7:30-15:30 and 12:30-20:30. There will be some weekend work.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Work proactively with Slough Hostel team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
Motivate the team and champion a positive local culture within the service.
Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
Deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, such a facilitating group actives
Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home.
Participate in support planning, risk management and assessment of needs in line with support planning.
Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices.
Involve customers in the design, development and delivery of the service through co-production.
Report and react to any observations relating to customers welfare.
Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community.
Competent use of relevant systems, company policies and frameworks.
Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements.
Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community.
Approachable and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
Is respectful, articulate and sensitive in style of communication.
Is passionate and enthusiastic about his/her career and job experiences.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
What you'll bring:
Essential:
Has relevant sector work experience
NVQ Level 3 in Health and Social Care or equivalent
Desirable:
Other relevant professional memberships and/or specialist qualifications
For our full job description please visit our webisite.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.
The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.
The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
The vacancy
What we’re looking for:
- Do you have experience of working within Care & Support?
- Do you have experience of working with vulnerable adults?
- Do you currently hold a UK Driving Licence?
If so, this role is perfect for you!
Here at Peabody, we have a number opportunities for a Care Support Worker on a Permanent basis in and around the Halstead area.
A bit about the role:
As a Care Support Worker you will assist people to live well, be independent and connected to their own community. You will support people with kindness and compassion ensuring that they are assisted to make choices and be involved in all aspects of their life. You will work within agreed boundaries, following operational guidance, policies and procedures. You will advocate for the people you support so that they are protected from harm and able to exercise their human rights.
Some of the key results for the role include:
- Play an active and key role in achieving the your teams objectives.
- Represent the interests of your team with stakeholders that you meet during the course of your work.
- Be professional and promote positive joint working between relatives, other departments and partners.
- Play your part in ensuring that we deliver a quality service where risk is well managed.
- Understand and abide by the organisation and regulatory rules that apply to your service including those set by the CQC.
This role will require a Enhanced DBS check, a UK driver’s licence and access to a vehicle.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
Closing date: 23 May 2024
Interview date - Week commencing 27th May.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Our Brighton & Hove Services provide supported accommodation for 50 young people at risk of homelessness across two sites. Lansworth House is one of our 24-hour supported housing projects offering high and medium levels of housing-related support for young people aged of 16- 25, with 20 bedspaces and shared communal facilities. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
In delivering the role, you will work on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day. You will work with the Managers and the wider housing team to provide effective day to day management of our accommodation project. This includes delivering one to one sessions and group work sessions to assist residents to develop personally and socially in order that they grow in confidence and move towards independence. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk.
Based on site, this role is on a seven-day rolling rota, including evenings, weekends and bank holidays. There is a small amount of lone working, but you will get to know the team and project, along with extensive training prior to starting on a rota.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding.
You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will already have clear verbal and written communication skills, good IT, and keyboard skills. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: 2 June 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility - If you require assistance or have questions regarding the application process, please contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS.)
The client requests no contact from agencies or media sales.
THE ROLE: Supported Housing Bank Support Worker (Varied shifts / hours) / Job description and application pack are available to download from our website
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Looking to join a friendly, dedicated and welcoming team to make positive changes in young people's lives? Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – so if you don’t want to commit to a regular working pattern and prefer to pick up shifts that work for you, when they are available, this role is for you. It's also a great way into the organisation and can be a stepping stone to other roles.
is one of our 24-hour supported accommodation projects; it houses 29 young people aged 16 to 25 for up to 2 years, offering high to medium support with a support team, night team and management based onsite. Situated near the town centre in Worthing, the project has strong links with and contributes to the local community.
We are looking for Supported Housing Bank Support Workers to join the Worthing Foyer team - you will bring your own individual and unique qualities to the team for the betterment of the team dynamic. You will contribute to the smooth and safe running of the services, along with supporting young people to develop living skills such as cooking, cleaning, budgeting, managing behaviour, seeking and securing employment and making wise decisions. When required you will record any incidents, accidents and safeguarding issues and share information with relevant colleagues. You will also undertake housing management and health and safety-related tasks as required.
This role has a flexible range of shifts; the hours can include evenings, weekends and bank holidays.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself
Firstly, you will be passionate about being involved in the support and growth of young people. You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people, along with an awareness of all aspects of safeguarding.
You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
Please note this is a rolling advert; applications will be reviewed regularly, and suitable applicants will be invited to attend interviews on a rolling basis
If you would like any further information or an informal discussion about this post, please contact . Should you require any assistance with our application process, please email us at .
Successful candidates will already have the right to live and work in the UK
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility - If you require assistance or have questions regarding the application process, please contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
Overview of Role:
As a Support Worker, you will be working with young people aged 12-25 years old who have experience of self-harm. Within that age group, you will predominantly be working with young people under 18. The post would suit an experienced support worker, preferably with knowledge of the issues experienced by young people who are trans / non-binary.
You will play a key role in providing them with support and advocacy both on a one to-one basis and within a group setting; working with them to develop their emotional skills which will allow them to cope more effectively with the difficulties in their lives. The nature of the work means role that the successful candidate must focus on inclusivity for the young people.
The successful candidate will have considerable experience in working with young people aged 12-25 and will enjoy the challenge of working with adolescents in difficult circumstances. You will need to be able to work within a non-discriminatory framework, ensuring the services are provided in a qualitative, responsive, and accessible manner.
The Amber Project exists to support any young person (aged 14-25) in Cardiff and the surrounding areas who has experience of self-harm. With our Constellation element working with young people aged 12-25. Since The Amber project was established in 2002 individual support and creative
workshops have been key elements of our work with young people.
Salary: £13,406 per annum (£26,812.00 per annum FTE).
Hours: 20 hours per week. Working pattern to be agreed with the line manager but will include late afternoons and early evenings to facilitate meeting with young people outside of school hours and attending workshops. Occasional weekends.
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 132 hours, inclusive of bank holidays (264 hours FTE).
Contract: Part-time, Fixed Term - expected for 12 months.
Application Deadline: 27th May 2024
Interview Date: 11th June 2024, Cardiff
Next Steps:
For more information on the role, please read the job description and person specification for the post.
The client requests no contact from agencies or media sales.
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
We provide support for 16 customers, we have two sites Hope House (10 bed supported housing) Doddsfield Rd (6 flats independent living with floating support).
Hope House - Support hours 24 hours 7 days per week, with sleep- in based on a shift rota pattern - (sleep-ins staff are paid additional to salary advertised).
Doddsfield Rd - Floating support (during working hours)
Team - 1X Contract Manager, 1X Team Leader, 3.2 Support Workers.
Current Vacancy - 1x FTE/1 x FTC Support Worker role who will be allocated to work with customers at both sites.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Support Worker - Mental Health
A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
We offer
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular support from your line manager and colleagues.
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage
- Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
As a Mental Health Support Worker, you will provide one-to-one support to Service Users in line with individual support plans to promote the development of life skills and overcome social inclusion by:
· Actively listening to service users, offering emotional support, and fostering a safe and non-judgmental environment.
· Supporting Service Users to;
- Plan and prepare meals / shopping.
- Participate in cleaning, cooking and laundry.
- Develop financial management skills.
- Maintain / improve their physical health.
- Build their confidence and self-esteem.
· Addressing social exclusion and the development of social skills by encouraging Service Users to develop social links outside their home, signposting and helping them to engage in relevant community-based services and activities.
· Playing an active role in the development and implementation of activities and opportunities that add value to the lives of NH&S residents.
No personal care is involved.
If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.
Essential qualities and skills include:
- Warm, empathic, with a sense of humour
- Ability to actively listen and apply Unconditional Positive Regard.
- Organised and self-motivated, with a positive ‘can do’ attitude
- Experienced in supporting those with mental health diagnosis, with an asset-based approach to promoting independence
- A flexible approach to work
A full person specification and job description are available on our website.
We currently have two roles available -
1 x 30 hours per week, Tuesday-Friday
1 x 16 hours per week, hours to be agreed
As the role involves working in multiple locations within Leicester / Leicestershire, the successful candidate will need a valid drivers licence and access to a vehicle in order to travel between sites.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send your CV and complete the application form available on our website, ensuring that you complete the Supporting Statement Section by referring to the Job Description and Person Specification
Applications without sufficient information within the Supporting Statement will not be considered.
Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after the 19th of May*. Interviews will be conducted in 2 stages –
Stage 1 - ½ hr online interview
Stage 2 (if successful at Stage 1); Formal Interview Process (approx 1.5hrs)
*Please note, we reserve the right to close applications early
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
The client requests no contact from agencies or media sales.
We’re looking for someone who is motivated and results-oriented, with a passion for developing relationships with individual donors and making a positive impact.
As supporter engagement coordinator, you will help to deliver a strategy to grow SIA’s supporter base, raise awareness of spinal cord injury, cultivate mutually beneficial relationships, and increase fundraising income.
Supporter Engagement Coordinator
Location: Milton Keynes - We offer hybrid working with the expectation of three days per week in the office.
Salary: £34,178 per annum
Hours: 35 hours per week, Monday – Friday
Contract: Full-time
About the role
SIA’s vision is a fulfilled life for everyone affected by spinal cord injury with the aim to double the number of members accessing our network of services – this role connects individuals and groups with our work, developing long-lasting relationships so that supporters are financially, actively, and emotionally engaged with SIA.
In this role you will help to grow, strengthen, and develop SIA’s voluntary income from individual supporters. Working with the supporter engagement manager, you will deliver individual giving activities to build SIA’s relationship with supporters so that they are actively, emotionally and financially invested in our work.
We are looking for an individual who is motivated, results-oriented, with a passion for developing relationships with donors and making a positive impact. Supported by the fundraising assistant, you will work with staff across the organisation, to retain and steward relationships, as well as attract new donors to maximise income across established streams. This role is also responsible for helping to identify and develop mid-level donors and other key supporters.
About us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert, guiding, voice for life after spinal cord injury.
We’re the leading national charity supporting individuals who sustain damage to the spinal cord resulting in paralysis. We are a dedicated organisation providing high-impact, quality services for people with spinal cord injury and their families. All of our work is based on the personal experiences of our members. Being a user-led organisation is important to us; more than 11,200 of our members, almost half of our staff and the majority of our trustees live with spinal cord injury.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Discounted gym membership at many top gyms across the country
- Free car parking at MK Head Office
- Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
- Wellbeing - People are at the heart of everything this organisation does. They offer hybrid working in their modern, bright open plan office, quarterly staff development days, annual reviews and regular 121s.
Closing Date: Friday 31 May 2024, 9am
Interviews: Friday 7 June 2024 at SIA House, Milton Keynes or online via Microsoft Teams.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.