Supporter care jobs

We are looking for a dedicated and passionate manager to fill our Operations Manager post in West Yorkshire. You will oversee the West Yorkshire contract, ensure compliance against key performance indicators and manage the Team Leader and senior staff. You will have experience of working within a similar role, preferably within the voluntary sector and with a knowledge of the criminal justice system.

This is a full time hybrid role with an office base in Wakefield and the expectation to travel across West Yorkshire as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Operations Manager you will oversee the successful running of the West Yorkshire contract ensuring that we are meeting our contractual requirements and continually improving.

Key Responsibilities include:

• Ensuring the delivery of excellent services for victims of crime promoting a clear person centred and trauma informed approach
• Ensuring compliance against key performance indicators, contractual and internal requirements
• Responsibility for the line management of team members including recruitment, training and development, supervision and support
• Work collaboratively with internal stakeholders across Victim Support
• Undertake data analysis, service audit and report presentation to improve service and showcase best practice
• Attend regular contract monitoring meetings and represent the service at external events
• Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality
• Support the Area Manager to identify development opportunities and innovate within the service

About You

Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector. You will be a compassionate individual with a passion for developing service for victims of crime. You will be able to motivate and manage teams and have an innovative outlook towards development.

You will need:

• Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
• Successfully managed diverse teams, utilising different working method to achieve high performance
• Experience of leadership and management and implementation of change management processes
• Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
• Ability to work effectively and collaboratively with partner agencies and stakeholders to improve service

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for a dedicated, passionate and innovative manager to lead our Humberside services. You will oversee services across Humberside. You will be a manager with experience of leading teams, developing services and innovating to increase and improve service provision.

This is a full time hybrid role with an office base in Hull and the expectation to travel across Humberside as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Operations Manager you will oversee the successful running of the Humberside contract ensuring that we are meeting our contractual requirements and continually improving.

Key Responsibilities include:

• Ensuring the delivery of excellent services for victims of crime promoting a clear person centred and trauma informed approach
• Ensuring compliance against key performance indicators, contractual and internal requirements
• Responsibility for the line management of team members including recruitment, training and development, supervision and support
• Work collaboratively with internal stakeholders across Victim Support
• Undertake data analysis, service audit and report presentation to improve service and showcase best practice
• Attend regular contract monitoring meetings and represent the service at external events
• Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality
• Support the Area Manager to identify development opportunities and innovate within the service

About You:

Ideally, you will have experience of managing teams, have an understanding of the criminal justice system and of working within the voluntary sector. You will be a compassionate individual with a passion for developing service for victims of crime. You will be able to motivate and manage teams and have an innovative outlook towards development.

You will need:

• Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
• Successfully managed diverse teams, utilising different working method to achieve high performance
• Experience of leadership and management and implementation of change management processes
• Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
• Ability to work effectively and collaboratively with partner agencies and stakeholders to improve service

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Family Support Worker – Thames Valley

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

Thames Valley and surrounding areas.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Thames Valley Care Team to families in the local area, at a time where they need it most.

Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

We have an exciting opportunity for 2 x Children & Young People Caseworkers to join the team in South Wales, one position is for 30 hours per week and the other for 22.5 hours per week, actual hours can be discussed at interview. Please state in your personal statement which role you are interested in.

This role is offered as hybrid working from home and at least one day per week from our office in Llanrumney, Cardiff. Regular travel will also be required throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

As a CYP Caseworker you will:

• Deliver excellent services to Children and Young People who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
• Help Children & Young People cope and recover from the effects of crime.
• Act as a single point of contact, undertaking effective need and risk assessments.
• Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.

You will need:

• Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting.
• Previous experience of working with vulnerable CYP.
• To be able to work without direct supervision, prioritising work and managing competing demands.
• The ability to complete needs and risk assessments.
• To demonstrate empathy.
• Knowledge of the Criminal Justice System and Safeguarding principles.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are seeking a dedicated, experienced and compassionate Team Leader-Children and Young People to work 30 hours per week across South Wales, providing effective leadership, guidance and support to a team delivering services to children and young people affected by crime.

The role is home-based but will require regular travel around South Wales to co-ordinate service delivery and attend meetings to promote the profile of the service develop networks with new and existing partners.

If you are passionate, resilient, and motivated to make a difference every day, we would love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the role

As a CYP Team Leader you will play a key role in ensuring the delivery of high-quality, trauma-informed and child-centred services. This includes supporting staff to manage complex cases, maintain high safeguarding standards, and ensuring that service delivery meets contractual requirements and organisational expectations. The role combines people management, operational leadership and partnership working, with a strong focus on achieving positive outcomes for children and young people.

Key Responsibilities

• Provide day-to-day leadership, guidance and support to CYP staff, including regular supervision, case discussions and performance management.
• Oversee the delivery of safe, effective and trauma-informed support for children and young people affected by crime, ensuring their voices remain central to all interventions.
• Ensure safeguarding responsibilities are upheld at all times, including effective risk management, oversight of complex cases and adherence to relevant policies and procedures.
• Support staff wellbeing, resilience and professional development, contributing to a positive and supportive team culture.
• Monitor service quality and performance, contributing to reporting, audits and quality assurance processes as required.
• Work collaboratively with internal teams and external partners, including schools, statutory services and voluntary sector organisations, to strengthen referral pathways and joined-up working.
• Contribute to service development, innovation and continuous improvement, helping to shape and respond to emerging needs across South Wales.

About You

You will be an experienced and confident leader with a strong commitment to improving outcomes for children and young people affected by crime. You will bring a compassionate, inclusive and reflective leadership style, alongside the ability to manage competing demands in a busy operational environment

You will have:

• Experience of working with children and young people in a safeguarding or support context, ideally within criminal justice, victim support or related services.
• Proven experience of supervising or managing staff, with the ability to motivate, support and develop others.
• A strong understanding of safeguarding frameworks, trauma-informed practice and child-centred approaches.
• Good communication and interpersonal skills, with the ability to build positive relationships with staff, partners and stakeholders.
• A proactive and organised approach, with the ability to contribute to service development and quality improvement.
• A clear commitment to equality, diversity and inclusion, ensuring services are accessible and responsive to the needs of all children and young people

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible

Accommodation Support Worker(Future Roots 2 Project) 
Salary Banding: £28,893 per annum with potential to progress through salary band.  Plus additional payment for overnight shifts on occasion.  (£85 per night shift required / £50 per on call shift)
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week 
Location:Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required  - Candidates must have a full driving license and use of own vehicle for business purposes.

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We are a professional, compassionate and collaborative organisation, committed to helping young people build safe, independent futures.

About the service

Future Roots Hatfield provides supported accommodation for six young people. The service focuses on developing the practical, emotional and life skills needed for independent living, within a safe, respectful and homely environment.

We’re looking for a Supported Accommodation Worker to support residents on their journey towards independence. The role requires flexibility to meet the needs of the house, which may include changes to working patterns and very occasional paid sleep-in shifts.

Future Roots Hatfield is a welcoming, supported home for up to six young people. We focus on helping them build the practical skills, confidence and resilience they need to live independently.

Our approach is simple: create a safe, respectful and homely environment where every young person feels valued, supported and able to grow.

About the Role

We’re looking for a Supported Accommodation Worker to join our team and play a key role in helping young people move towards independence.

This is a flexible role that adapts to the needs of the home, including occasional changes to working patterns and very occasional paid sleep-in shifts.

The Difference You’ll Make

In this role, you’ll help create a positive and empowering space where young people feel encouraged to take ownership of their lives and futures.

You’ll support them to develop life skills, build confidence and navigate challenges—while ensuring the home remains safe, respectful and supportive for everyone.

The young people we work with are resilient and inspiring, but may face complex challenges. We’re looking for someone who brings patience, empathy and curiosity, and who can support them through difficult moments with encouragement and consistency.

 What You’ll Be Doing

You’ll have a varied and meaningful role, including:

• Managing a diverse caseload with different needs and priorities
• Building trusting, professional relationships with young people
• Delivering 1:1 and group sessions focused on independent living skills, such as:
  • Understanding rights and responsibilities
  • Setting boundaries and making decisions
  • Health and wellbeing
  • Education, employment and volunteering
  • Budgeting, rent and managing money
  • Everyday practical living skills
• Supporting the screening and interview process for new residents
• Facilitating group activities and workshops
• Responding to breaches of house rules in line with policies
• Identifying and managing risk, including safeguarding concerns
• Working collaboratively with colleagues to provide consistent support
• Liaising with external agencies and partners
• Keeping accurate and timely records
• Taking part in the on-call rota (after probation)
• Supporting occasional paid sleep-in shifts

What We’re Looking For

We’re keen to hear from people who are:

• Compassionate, resilient and motivated to make a difference
• Skilled at building relationships and setting healthy boundaries
• Confident communicators with strong interpersonal skills
• Organised, reliable and able to manage competing priorities
• Knowledgeable about safeguarding, confidentiality and professional boundaries
• Flexible and responsive to changing needs

You’ll also need:

• A full UK driving licence and access to a vehicle for work
• An understanding of the challenges faced by young people experiencing homelessness

Experience in supported accommodation or the voluntary sector is helpful, but not essential—we value attitude, values and potential just as much.

This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.

What We Offer

We want you to feel supported, valued and able to thrive. We offer:

• A friendly, experienced and supportive team
• 25 days annual leave + bank holidays (rising to 28 with service)
• An extra day off for your birthday 
• Holiday purchase scheme
• Hybrid working opportunities
• Refer-a-friend scheme
• Discretionary sick pay (subject to eligibility)
• Paid mileage for work travel
• Long service awards
• Blue Light Card discounts
• Pension and Group Life Insurance
• Health Cash Plan & Employee Assistance Programme
• Ongoing training, development and career opportunities
• Monthly staff perks and prize draws
• Whole-organisation events and celebrations

Full JD available and a day in the life video will be availbale to view via our website and social media platforms..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Application and Interview Process 

How to Apply

To apply, please visit our website and complete the online application by submitting:

• Your CV
• A covering letter or short video showcasing your skills and experience

Closing date: 4th June 2026 
Recruitment afternoon: 10th June 2026
(Shortlisted candidates will be invited to a further Personal interview stage)

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively promote equality of opportunity and welcome applications from people of all backgrounds, identities and experiences.

We will always challenge discrimination and strive to build an inclusive culture where everyone can thrive.

Our Promise to You

We will handle your personal information with the utmost care and integrity. Your details will never be shared without your knowledge and consent.

We are excited to be supporting St. Lukes Hospice (Basildon & District), to find a part time Supporter CRM & Data Manager.

This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 22.5 hours (3 days) per week, working pattern can be discussed. (£18,034.28 - 23,393.39 depending on experience)

The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.

You would be joining an inclusive and supportive team with access to employee benefits that include:

• They offer 30 days holiday plus bank holidays.
• Various discount cards and subsidised meals to helping give you access to healthy food options.
• A pension scheme with Scottish Widows.
• Organised social events every quarter and special events.
• Free parking.

The Role
Development, management and review of processes and procedures for all fundraising income and data across on and offline platforms.

Management and development of the Hospices supporter CRM (Donorflex), leading the relationship with the CRM provider and other data management suppliers.

Development and implementation of appropriate CRM training and reference materials for the Hospices CRM users.

Management of the fundraising and marketing data selection function.

Management of the teams reporting and insight function, ensuring provision of necessary reports, insights and learning to support future income.

Work with key colleagues across the organisation to support the wider Hospices Data Strategy and development of our data architecture.

Line management, development and provision of professional support and guidance to our Supporter Data Officers and volunteers.

The Candidate
Experience of CRM database management with excellent knowledge of CRM databases.

Experience of managing income and data processes and reconciliation.

Experience of working with data for marketing purposes, including compliant handling of communication preferences and building marketing data selections.

Experience of undertaking data analysis and presenting in appropriate formats to inform business decisions.

Demonstrable knowledge and understanding of data protection legislation and industry-specific regulation and experience of ensuring compliance within processes and working practices.

IMPORTANT NOTE

Please note applications are being reviewed at the end of May. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We have an exciting new opportunity for a Triage & Early Interventions Officer to join the team in Thames Valley working 37.5 hours a week on a fixed term basis until 31st March 2027. This is a home based role; however it is a requirement of our contract that all applicants must reside within Oxfordshire, Berkshire or Buckinghamshire and there is a requirement for occasional travel throughout the whole Thames Valley area to attend Team Days and 121 Meetings.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

This role is based from home with a requirement for occasional travel to venues across the region to attend Team Days and other meetings as required. You will be working Monday to Friday between 9am and 5pm.

As a Triage & Early Intervention Officer, you will be:

• talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience.
• working within a small supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.

Previous experience in a similar role would be helpful but is not essential as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:

Marketing & Communications Officer

Hours: 18 hours per week

Salary: £13,621 for 18 hours and up to £28,000 (Full Time Equivalent)

Location: Bradford, Harrogate, or Craven office with some hybrid working
 

The Role:

We are looking for a creative and motivated Marketing & Communications Officer with at least three years’ experience in digital marketing and communications to help raise awareness of Carers’ Resource, promote our services and strengthen engagement with carers, supporters, partners and the wider community.

This is an exciting opportunity for someone who is passionate about making a positive difference to people’s lives. The successful candidate will play an important role in supporting campaigns, creating engaging content and helping to ensure unpaid carers know where and how to access support.

Working closely with the CEO and colleagues across the organisation, you will help deliver effective marketing and communications activity that reflects the values, voice and impact of Carers’ Resource.

Key Responsibilities

• Develop and deliver engaging marketing and communications activity across digital and print channels.
• Manage and update website content to ensure information is accurate, accessible and engaging.
• Create high-quality content for social media, campaigns, press releases and promotional materials.
• Support the promotion of services, events, fundraising activities and campaigns.
• Help increase awareness and understanding of unpaid carers and the support available through Carers’ Resource.
• Manage and grow social media channels, monitoring engagement and performance.
• Support internal communications and staff engagement activities.
• Produce marketing materials including leaflets, posters, presentations and impact stories.
• Gather and share case studies, testimonials and stories demonstrating the charity’s impact.
• Monitor marketing performance and provide reports on communications activity and engagement.
• Ensure all communications are consistent with organisational branding and values.
• Support the development and maintenance of the organisation’s brand identity and reputation.
• Assist with campaigns to recruit volunteers, supporters and trustees where required.

Person Specification:

Essential

• At least 3 years experience in a marketing/ communications role including creating digital content and campaigns.
• Excellent written and verbal communication skills.
• Experience managing social media platforms and creating engaging content.
• Strong IT and digital skills including website content management systems and Microsoft Office.
• Ability to write for a range of audiences and communication channels.
• Experience producing marketing materials and promotional content.
• Good organisational skills with the ability to manage multiple priorities and meet deadlines.
• Creative, proactive and able to work independently.
• Strong attention to detail.
• Commitment to the values and aims of Carers’ Resource.

Desirable

• Experience working in the charity, health or social care sector.
• Knowledge of digital marketing tools, analytics and email marketing platforms.
• Graphic design or video editing skills.
• Experience working with media and public relations.
• Understanding of issues affecting unpaid carers and vulnerable communities.

Personal Attributes

• Compassionate and people-focused
• Team Player who collaborates with colleagues
• Enthusiastic and creative
• Collaborative and supportive
• Flexible and adaptable
• Professional and approachable

What We Offer

• Flexible and hybrid working opportunities
• Supportive and friendly working environment
• Training and professional development opportunities
• Generous annual leave entitlement
• Pension scheme
• Opportunity to make a meaningful difference to unpaid carers and local communities

Equality, Diversity & Inclusion

Carers’ Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.

Closing date for applications: Monday 15th June 2026

Please submit a covering letter with your CV explaining your fit to the role.

This is an exciting opportunity for a highly organised and data-confident marketer to play a pivotal role in helping more couples, parents and those supporting the bereaved access Care for the Family’s trusted services. As Direct Marketing Coordinator, you will bring campaigns to life across email, post and telemarketing, using data and insight to increase reach, deepen engagement and support fundraising and events that make a real difference to the lives of those who use our services.

Key Responsibilities:

• Coordinate and deliver direct marketing campaigns across email, post and telemarketing, working with colleagues across Care for the Family to ensure activity is timely, relevant and aligned with the wider marketing strategy.
• Support fundraising and event marketing through well-planned, insight-led campaigns that strengthen supporter engagement, grow participation and help deliver organisational objectives.
• Use audience segmentation, data extraction and quality control processes to ensure campaigns are accurately targeted and underpinned by reliable, well-managed data
• Monitor campaign and event performance, producing clear and timely reporting that helps teams evaluate results, identify insights and improve future activity
• Provide day-to-day coordination and support for Direct Marketing Administrators, contributing to effective team planning, smooth event delivery and strong cross-team collaboration
• Build positive relationships with external suppliers
• Develop confident use of relevant systems and tools, including Microsoft Dynamics, Excel, Maplytics and Power BI, to support campaign delivery and reporting
• Act as a proactive point of contact for data quality and wider marketing data projects, helping to resolve issues, share insight and support continuous improvement across the organisation.

Person Specification

Essential:

• Excellent written and verbal communication skills, with the ability to communicate clearly and warmly with a range of audiences
• A highly organised, methodical approach with the ability to manage multiple priorities and deliver to deadline
• Strong problem-solving skills and a proactive, solutions-focused mindset
• Excellent attention to detail and a high level of accuracy when working with data and processes
• Proven ability to plan and prioritise workload effectively, including coordinating the work of others where needed
• Experience using CRM or database systems to support campaign delivery and audience management
• Experience collating, analysing and presenting data to support reporting, learning and decision-making

Desirable:

• Experience working in a marketing, fundraising or charity environment
• Knowledge of audience segmentation and data-led campaign targeting
• A degree-level qualification or equivalent relevant experience
• Experience of coordinating external suppliers such as printers, mailing houses or fulfilment partners

Additional Information:

Although we are an organization built upon a Christian ethos, we do not
consider this role to be one which carries an occupational requirement
for the post holder to be a practising Christian under the requirements
outlined in Part 1 of Schedule 9 of the Equality Act 2010. However, due to
the nature of the organization and the integral part this role will play, we would like someone who is comfortable working in a Christian context and working to support
our Christian ethos.

Terms and Conditions:

This is a full-time, permanent position. The salary will be £27,032 per annum.

This position is 37 hours per week.

The position is offered subject to the satisfactory completion of a three-month probationary period.

Holiday entitlement is five weeks per annum, rising to six weeks after two years’ continuous service, plus statutory holidays.

CFF operates a group personal pension scheme and will contribute to an employee’s plan, within the scheme, a monthly payment equivalent to 10% of their gross monthly salary once conditions for entry to the scheme have been met.

Community Fundraiser (Covering North Liverpool, Southport, Knowsley & St Helens)

As part of our community team, you will place our supporters at the heart of everything you do by cultivating and stewarding relationships to provide a first-class experience. You are outgoing, independent, able to work instinctively, and confident in making approaches to garner new support.  You will have the ability to translate our story to develop and inspire our volunteers and engage with a wide range of community contacts and high street corporates. You'll be joining the charity during an exciting period of growth, as we develop our community volunteer led income with the aim of increasing charity reach and recognition in pursuit of our team targets and goals.

Ideally you will have experience of working in a fundraising environment (paid or voluntary), or be able to demonstrate transferable skills within a customer-facing role, and the ability to manage relationships with a diverse range of people.

The role will be based at our Liverpool fundraising office. The option of hybrid/flexible working where appropriate can be considered.

A good knowledge of the area this role covers and a full driving licence and use of a car in order to travel between Clatterbridge sites and across the wider area is essential.

Preference would also be for the candidate to live within or close to the area the role covers.

We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

Victim Support are recruiting an Independent Domestic Violence Advocate's (IDVA) to cover Westmorland & Furness.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

The role is based in Westmorland & Furness.

As an Independent Domestic Violence Advocate you will be:

• Providing a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the DRIVE model, MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• Experience of undertaking need and risk assessments and creating safety plans
• Experience of the MARAC and other partnership processes
• Experience of multi agency working

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

These posts will be subject to an Enhanced DBS Disclosure.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea.

£29,684.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication
? Is essentially customer-focused
? Is motivated towards excellence and improvement of personal performance with a can do attitude
? Ability to cope positively with challenging and diverse behaviours

What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Job Description

Balance is looking for a dedicated compassionateSupport Worker/Driver to join our  Day Centre in Wandsworth.

Who you are

• You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
• You must  have a Clean Current D1 Driving License.

Who we are

At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives.  We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. 

Main Responsibilities of the Job

• To provide support and assistance during journeyspick up and drop of duties at the commencement and end of sessions at our day centres.
• To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
• Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
• To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
• To maintain and update client and related operational records with an accurate and professional commitment.
• To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
• To support clients with there daily activities and to promote their independence 
• To be able to communicate effectively with families , colleauges and  clients.

Working Expectations

• The working day is  8.00am - 5.30pm Monday to Friday -  The current rate reflects the additional hours 
• Drive a passenger service vehicle.
• Attendance at training. 
• Use of information technology to support your work.

Benefits of Working for us

The charity ensures the following benefits for all its operational staff:

• A baseline commitment to pay London living wage for all its front line staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
• Access to a range of discount schemes.
• Access to the charity's employee assistance programme.
• Access to travel card loan and bike to work scheme.