Supporter care jobs
Location: Office-based (currently Bethnal Green, likely to be Euston from Sept 2026) with some home working.
Salary/job band: £56,463 (for 36 hrs) or PTE
Team: Fundraising & Communications
Contract type: Permanent
Hours: 28-36 hrs per week
Reports to: Director
Line manages: Fundraising co-managers, communications manager
Purpose of role
To plan and oversee QSA’s income generation and communications work. To strategically support the success of QSA as part of the leadership team.
Role overview
This is a linchpin role for QSA. We are looking for a hard-working, experienced and creative fundraiser. Our head of fundraising & communications oversees all of our income generation portfolio, including charitable trusts, public bodies, individual giving, and fundraising events.
Above all, we are looking for a candidate who believes in QSA’s mission and values, who can convey this passion through our fundraising and communications.
We recognise that the current fundraising climate is challenging. As a charity, we have a sizable and engaged network of supporters and an excellent reputation for delivering innovative services.
The head of fundraising & communications is also responsible for overseeing QSA’s communications output, ensuring we build great relationships and successfully share our impact, stories and expertise across a variety of channels.
This is an exciting opportunity to build up a broad experience base in communications. Our approach to this work is centred in an ethical storytelling mindset. Our work has a national profile and we’re keen to maintain our reputation and our media presence.
Our head of fundraising & communications will also join the leadership team, working closely with the head of finance, the head of services and the director. This is a tight knit group with the purpose of supporting the longer term and strategic work of QSA.
You will be welcomed into a wider team at QSA that is enthusiastic, expert, and highly committed to social justice. We are proud of our ability to collaborate successfully and to celebrate one another’s success.
About Quaker Social Action (QSA)
Quaker Social Action’s mission is twofold. We enable people on low incomes to seek solutions to the issues affecting their lives. We listen and respond to the needs of communities and run practical, sustainable and collaborative projects.
Secondly, we share our learning where we see the potential to bring benefit to communities outside of our own – by running professional training, and by speaking truth to power to seek structural change.
Our services include crisis support for those unable to afford funerals; practical support for people experiencing homelessness, such as a mobile library and a community kitchen space; and free mindfulness and wellbeing programmes.
QSA has a rich 150-year history with roots in the Quaker movement. Our work is still guided by Quaker values like Truth and Justice, and we are proud of our place within the Quaker community. At the same time, there is nothing religious about our work: our services, jobs and volunteering roles are open to all.
“The advice and support was beyond beneficial. As a family we were just above the threshold for getting any financial support and at a very difficult time already, money worries was the last thing we needed.”
- Down to Earth funeral costs helpline caller
Duties & responsibilities
Income generation
- To design and develop a fundraising strategy for QSA, incorporating a wide range of approaches, including statutory sources, charitable trusts, individual donations, legacies, earned income from training, and event fundraising.
- To set clear targets based on previous trends, and realistic aspirations for growth.
- To ensure all fundraising activity sits within the required legislative framework and complies with best practice, especially regarding donor consent.
- To ensure accurate financial information is presented within fundraising materials.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of need, gained from relevant research and policy developments.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of impact, gained from internal monitoring systems.
- To identify and lead major funding applications.
- To build strong and warm relationships with funders and donors of QSA.
- To ensure QSA is compliant with all grants and contracts and provides accurate and timely monitoring reports back to funders.
- To ensure that project teams are aware of funders supporting their work and are clear what targets or commitments are in place with these funders, including reporting requirements.
Communications, marketing, media, brand, digital
- To design and develop a communications and marketing strategy for QSA, incorporating a wide range of approaches across a number of appropriate channels and platforms.
- To understand best practice in charity communications and marketing and use this to promote the work of QSA.
- To manage QSA’s approach to reputational risk through our communications output.
- To oversee the development of the content, structure and key messages of QSA’s online communications channels; specifically our website, email marketing and varied social media platforms.
- To oversee the digital marketing development of QSA, ensuring we have clear systems and protocols to analyse, track, measure and review our output.
- To understand the benefit of and risks of using AI in our fundraising and comms output and to be part of the strategic leadership around emerging best practice.
- To oversee diverse and evolving ways to communicate, using podcasts, videos, data, photos as well as high quality copy.
- To oversee media relations and protocols for media engagement for QSA.
- To develop proactive and strategic communications responses very quickly or under pressure to manage situations of risk or opportunity for QSA.
- To oversee and develop the QSA brand, ensuring it communicates our core purpose and is consistent with our values.
- To oversee our duty of care to our participants who share their stories, ensuring we approach this with due care, sensitivity and respect for their autonomy, and that we have sufficient safeguards in place to be attentive to their wellbeing.
Leadership
- To work collaboratively with the leadership team to support the strategic development of QSA. To provide materials that support QSA’s trustees to undertake their governance tasks.
- To work alongside the head of finance to provide accurate and timely quarterly reports for the trustees’ finance & fundraising committee.
- With the head of finance, to be responsible for regular reconciliation of finance and fundraising records and for annual audit processes.
- To work alongside leadership colleagues in all operational matters. To offer ideas for service development, to identify resource needs, and to share strategies to support team wellbeing.
Organisational requirements
- To work within, and actively promote, the policies and procedures of QSA.
- Any other duties as appropriate to the role, as agreed by the QSA director.
“I feel the service from these marvellous book fans and their very committed, caring staff are an essential…I use them twice a week every week. Please may they continue.”
- Visitor to Turn a Corner mobile library for people experiencing homelessness.
Person specification
Experience
- Significant experience of charity fundraising from a wide range of sources, especially charitable trusts and individual donors.
- Experience of communications activities/digital development is highly desirable.
Skills
- Ability to write creative and engaging copy for a range of different audiences.
- Ability to build excellent collaborative working relationships with a wide range of people; including within the close-knit QSA team, external partners, funders and QSA supporters.
Knowledge
- Knowledge of differing funding streams suitable for an anti-poverty charity – i.e. trusts, statutory sources, corporate support, individuals, legacies.
- Knowledge of a range of communications channels and platforms and of the best ways for a charity to utilise these.
- Knowledge of technology, including AI, as a way of furthering reach and impact.
Personal Qualities
- Exceptional ability to prioritise workload and accurately deliver work to deadline.
- Demonstrates inner resilience, and ambition to deliver work of the highest standard.
- Ability to be flexible and have a ‘hands-on’ attitude when required.
- Commitment to and understanding of the role of equity, diversity and inclusion, in the workplace and in service provision.
- A willingness to work within a Quaker ethos, as clarified by the mission of QSA.
Main terms and conditions of employment
- QSA uses the local government pay scales for salaries. Your salary will be on NJC scale point 41-44, which starts at £56,463 (including London weighting) for a full-time/36 hours post. All appointments are made at bottom of scale.
- This is a permanent position.
- This post can be offered as a role to be worked between four and five days per week, so 28 hours to 36 hours per week. We pride ourselves on our flexible working practices.
- Leave entitlement for a full-time post is 25 days per year, plus 8 bank holidays, with the leave year running from January to December. This increases by 2 days after 3 years of service and a further 3 days after 5 years of service. QSA closes between Christmas and New Year and days falling within this period are not taken from your leave entitlement.
- QSA pays an additional 6% of salary into the QSA group personal pension, with a 2% staff contributory element.
- We have probationary periods of six months and the period of notice is 1 week during the probationary period and 8 weeks on its completion.
- QSA has a union recognition agreement with Unite although staff are welcome to join any trade union or none.
- This is a hybrid role. We see the benefits of being in the office with colleagues on a regular basis, and consider 2-3 days per week in person to be ideal for this role.
- The successful candidate will be required to obtain a basic DBS check. The Rehabilitation of Offenders Act applies.
“It was what I was looking for. The way they deliver the sessions makes it feel inclusive and non-judgemental. Participating online, the energy felt tranquil.”
- Audrey, online attendee of our This Way Up mindfulness and coaching course
Being a diverse and inclusive organisation is very important to us. We’re particularly focused on three elements of this: lived experience of poverty; race & heritage; and disability. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences.
We hope that you find this job pack and our recruitment process clear and welcoming. Please let us know if this is not the case. We want to do recruitment well and feedback really helps.
Thank you for your interest in this role.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: up to £45,000 dependent on experience
Location: Bray Lake, Maidenhead (flexible hours with some home working)
Hours: 37.5 hrs per week (part time hours will be considered)
It is a really exciting time to join Thames Hospice as we embark on a transformational new Major Gifts strategy to significantly grow our fundraising income. This role offers you the chance to play a central part in shaping our future while developing your career in a supportive and ambitious environment.
We are seeking an experienced Philanthropy Manager to lead the strategic and operational direction of our Major Gifts programme, securing significant one‑off and multi‑year gifts to support Thames Hospice. The ideal candidate will have demonstrable experience in philanthropy fundraising, exceptional relationship‑building skills, and proven ability to identify and leverage opportunities to grow income.
You will use your expertise in cultivating and stewarding high‑net‑worth individuals to expand our donor portfolio, while managing and developing the Philanthropy Executive and driving the team’s strategy. Working closely with the Head of Major Gifts, you will lead the delivery of our philanthropy strategy, ensuring ambitious income targets are met. With outstanding communication and stewardship, you will deepen donor engagement and secure transformational, long‑term support that sustains our mission of delivering exceptional palliative care to the community.
Closing date: 26th January 2026
Interviews: week commening 2nd February 2026
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a Supported Housing and Contracts Officer to join our dedicated team in Wembley.
This is a permanent full time (37 hours a week) role where you'll be in the office two days a week and working remotely for the other three.
The starting salary is circa £32,000 - £40,000 per year depending on your experience.
The Role
As a Supported Housing and Contracts Officer you will be responsible for managing a portfolio of our supported housing schemes, both leased and directly managed.
You will be the main contact for our managing agents, ensuring that they meet their contractual obligations. You'll coordinate the completion of escalated maintenance works, planned maintenance programmes and recommend improvements and adaptations to projects.
In your directly managed properties you will be responsible for rent and housing duties and carrying our weekly fire panel inspections.
What we'll need from you:
Our Supported Housing and Contracts Officers need a background in housing, this can be general or supported housing. You will also need to be a great communicator with experience in building relationships with both external and internal customers.
You'll be logging and monitoring enquiries and complaints as well as managing the teams databases, so will need excellent IT skills including Microsoft Word, Excel and PowerPoint, and have experience working with different systems.
Along with:
- A good understanding of contract management and compliance
- Experience of working with Service Level Agreements (SLAs)
- An understanding of the provision of support services to vulnerable tenants
- Experience of report writing
- The ability to collate and analyse data
Your own transport would be an advantage but is not essential.
What we can offer you
As a member of the Supported Housing Team you will be part of a friendly, dedicated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/adoption pay
- Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
About us
At SNG we provide over 85,000 homes to over 200,000 customers and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Weekly hours: 37.5 hours – weekdays and weekends
Join Us as a Housing Support Worker – Make a Real Difference in Young Lives
At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–25, including care leavers, on their journey to independence.
This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future.
What you’ll be doing
In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time.
What we’re looking for
We need someone who:
- Connects easily with young people, especially those who’ve faced trauma, mental health challenges, or substance misuse.
- Is creative and confident in engaging young people, whether through music, sports, art, or other interests.
- Can work independently and as part of a team, managing a caseload and supporting residents with budgeting, benefits, and housing options.
- Has strong communication and IT skills, and ideally some knowledge of safeguarding, support plans, or key working.
- Brings transferable experience from youth work, education, housing, or similar sectors.
Why join us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What you’ll get
- Up to 25 days’ annual leave
- Flexible benefits including healthcare, dental, and discounts.
- 4x Life Assurance and up to 10% pension contribution.
- Professional development, including funded apprenticeships.
- Two paid volunteering days each year.
- Family-friendly policies and a supportive team culture.
Please read before applying
This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key.
We’re reviewing applications as they come in, so you might hear from us before the closing date, keep an eye on your inbox and your phone!
Closing date: 18th January 2026 at midnight.
Interviews will take place between 19th January to 24th January 2026.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
Thank you!
This is a unique chance to combine clinical expertise, leadership, and compassion in a role that can make a genuine impact on people’s lives.
Together, we improve the lives of local people affected by cancer. We provide wraparound holistic support, information, education and wellbeing services to people affected by cancer across Norfolk and beyond. As demand for our services continues to grow, we are seeking an exceptional Director of Charitable Operations to join our Executive Leadership Team. In this pivotal role, you’ll help shape the future of our work and ensure we continue improving the lives of local people affected by cancer.
About the Role
As a key member of Big C’s Executive leadership team, you will bring a specialist knowledge of cancer and act as an ambassador for the charity in this area of expertise.
You will serve as the clinical lead for the charity with leadership and management responsibilities of our Cancer Support Centres and Hubs, our Health Academy programmes, and of the teams that deliver them. This includes collaborating with internal colleagues and external partners to ensure the delivery of high-quality, sustainable services for anyone affected by cancer. An example we are proud of is the practical help with social and financial concerns through our Citizens Advice welfare advisors.
You will also support the Chief Executive with the strategic development and direction of Big C’s cancer support services and health academy programmes. This role requires clinical expertise and demonstrable experience to successfully lead the delivery of Big C’s charitable operations to meet rising demand.
On occasion, like other members of the Executive team, you will be required to deputise for the Chief Executive in their absence.
Location: You will be based in Big C’s office in Centrum, a bright and modern building on Norwich Research Park. Informally, some home working is possible, but you will need to work from the office and other Big C sites regularly.
Hours: 35 hours per week
Salary: £60,000 to £65,000 per annum (subject to skills and experience)
Contract: Permanent
About You
You will be an experienced clinical leader with a strong track record of operating at a senior level, ideally within healthcare or the charity sector. Above all, you will share Big C’s commitment to ensuring that people affected by cancer receive outstanding care, support and education when they need it most.
You will bring:
- Recognised clinical expertise and professional registration, with demonstrable experience in cancer care or related services.
- Strategic leadership experience, with the ability to translate vision into practical, high-quality service delivery.
- Strong people leadership skills, with a compassionate, inclusive and values-driven approach.
- Experience of governance, safeguarding and working effectively with Boards or Trustees.
- Financial and commercial awareness, including budget management and income generation.
- Credibility and confidence to represent Big C with partners, funders and stakeholders.
About Big C
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.
Why Big C?
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation for the third time running in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Some hybrid working with some flexibility in hours
- Opportunities for professional development
Apply Now
Closing date for applications: Monday 26 January 2026
Please take a look at the vacancy pack for further information and the job description.
When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or as indicated in the application.
If you prefer to apply in a different way or require information in an accessible format, please contact Caroline Roberts, People Manager.
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment.
This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.
Registered Charity
51 - 100
Together, we improve the lives of local people affected by cancer.
The client requests no contact from agencies or media sales.
Thank you!
Work pattern: 37.5 hours per week, 3 shifts over 7 days between 07.00 - 19.30.
As Care Supervisor, you’ll be responsible for delivering high-quality, person-centred care. You will create and update care plans that prioritise individual needs, promoting health, well-being, and independence. Assessing and managing risks will be key to ensuring beneficiaries feel safe while maintaining their autonomy. Monitoring physical, mental, and psychological health will be a core part of your role, ensuring timely interventions when needed.
You will also manage shifts effectively, mentor team members, and foster a positive and supportive working environment. You’ll also contribute to continuous improvement by engaging in quality assurance activities, training, audits, and policy development.
We would like to hear from individuals who want to make a positive difference to the lives of those that have served, ensuring their unique contribution is not forgotten.
We’re looking for someone with:
- Level 3 Diploma in Adult Social Care or equivalent.
- Level 3 Team Leader/Supervisory Apprenticeship Standard (or willingness to work towards it).
- Experience in a care home, adult health, or social care setting, particularly supporting older people and those with dementia.
- Strong skills in assessing needs, creating and evaluating care plans.
- Experience in safe medication management, including ordering, storage, administration, and disposal.
- A compassionate approach to end-of-life care.
- A commitment to continuous professional development, especially in dementia care.
What we offer:
- Great staffing team, excellent facilities
- Flexible working hours
- Cycle to work scheme.
- Free parking
- Competitive generous pension plan
- Supported training and development. Legion wide
- Health care cash plan
- In house and independent counselling wellbeing scheme
- Retail discounts. Supermarkets, technology, travel, sport & leisure + lots more
- Refer a Friend scheme.
- Long Service and staff recognition awards
- LGTBQ safe space
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
Do you enjoy building meaningful connections and supporting people to achieve their goals?
We have a fantastic opportunity for a Community Relationship Fundraiser to join our Fundraising Team at the Motor Neurone Disease (MND) Association. You will be helping people to raise money which will go towards our vital work supporting the MND community. You will ensure our supporters feel valued while helping to maximise income for the Association. A home-based role which supports our north region including Lancashire, Greater Manchester, Yorkshire, County Durham, Tyne and Wear, Cumbria and Northumberland. The Community Relationship Fundraiser will play a vital role in building strong relationships and delivering excellent supporter care.
Key Responsibilities:
- Remotely steward fundraisers in your area, working with internal teams to provide the best experience.
- Deliver excellent supporter care, ensuring fundraisers feel engaged and motivated.
- Collaborate with the wider community team to ensure consistent processes and accurate records.
- Ensure funds raised are received correctly and within agreed timescales.
- Make sure all fundraising activities comply with law, best practice, and internal policies.
About You:
- Experience in fundraising, sales, or account management.
- Experience coaching and motivating people to achieve goals.
- Experience of working to income targets.
- Excellent communication skills across phone, email, and face-to-face.
- Respectful of diverse backgrounds and committed to inclusivity.
- Able to build and maintain positive relationships.
- Good time management skills with the ability to prioritise and multitask.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
As a Community Relationship Fundraiser, you will help ensure supporters feel valued and inspired, while contributing to the long-term success of the Association. If you are ready to take on this rewarding role, we would love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a dedicated and compassionate Caseworker to join our operations team. This role is full time and will be home-based with regular travel required throughout the Thames Valley region.
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
- Liaise and actively engage with other local providers to share information on the VS service offer
- Work as part of a small team with staff to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Significant previous experience in managing a challenging caseload and of completing risk & needs assessments is essential.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Proven experience of managing a challenging caseload and a strong knowledge of safeguarding practices.
- A high level of personal resilience to manage exposure to emotional or sensitive demands of the role
- This role will involve ad-hoc travel across the Thames Valley to attend team meetings and in-person supervision sessions as well as providing a face to face service to clients where necessary. A driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
- If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
- Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
- Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
- At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
- As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
- To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Havant
Salary: £35,482 - £38,224
Hours per week: 37
Contract Type: Full Time/Permanent
Reference Number: STOPDA811
Main Purpose and Scope of the Job:
This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.
Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs
Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met.
Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.
Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.
Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.
Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a Trusts Fundraising Officer to join our ambitious trusts and foundations team, supporting delivery of the trusts fundraising plan and maximising grant income. The successful candidate will contribute to developing compelling proposals to secure funding, provide excellent stewardship of donors to build long term relationships, and research new trust prospects.
Proven experience of successful trusts fundraising is essential, and the candidate will need to be proactive, naturally well organised, with the ability to craft powerful cases for support. An understanding of fundraising from trusts for medical research causes is desirable.
You will support the Head of Trusts Fundraising in maximising income from charitable trusts and foundations to meet and exceed financial targets; identifying new trusts and increasing the number and value of gifts.
Main tasks and Responsibilities
1. To support the Head of Trusts Fundraising in implementing the three-year strategic plan for Trust Fundraising, and in delivering an effective annual plan and budget that will enable Action Medical Research to maximise income from charitable trusts and foundations.
2. To develop and manage excellent relationships with existing and potential donors, particularly small and medium trusts.
3. To liaise with the Research department to identify appropriate projects to present to potential donors and to manage and report on restricted donations for specific medical research projects
4. To regularly research and monitor new target trusts building a strong pipeline of prospects.
5. To develop and write compelling and persuasive proposals to present to prospects and donors.
6. To ensure that trusts that have made restricted donations are kept appropriately informed of progress against the research work which they are funding and, in the longer term, of the impact that their support has achieved.
7. To manage allocated charity partnerships where co-funding medical research, agreeing trusts which may be individually or jointly approached, raising invoices and reporting at agreed intervals.
8. To ensure continuing dialogue with trusts which have the potential to support our work in the future.
9. To ensure that Raisers Edge and the grant link schedule are kept up to date.
10. To work with Supporter Care to ensure timely notice of donations to enable the Trusts team to give speedy appreciation of support.
11. To work with colleagues across the charity, and other external stakeholders, to advocate for trust fundraising, identify opportunities and support colleagues in overlapping fundraising objectives.
12. Maintain an up-to-date knowledge of Action Medical Research, the principles governing the funding of research and the projects being funded.
13. Maintain an up-to-date knowledge of the trust marketplace and competitive influences on it.
14. Keep the Head of Trusts Fundraising fully informed of activities at all times and work closely with the Trusts Fundraising Officer.
The client requests no contact from agencies or media sales.
Thank you!
Circa £38,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as an Executive Assistant.
This role will provide support to the Chief Finance and Operations Officer. This includes a range of responsibilities, full administrative support, secretarial duties, and project coordination for crucial cross-organisational initiatives, ensuring seamless execution and impactful outcomes.
We are seeking a candidate with proven experience in providing high-level support, adeptly managing complex diaries, and skillfully coordinating major meetings, events, and projects. The ideal candidate will have a track record of effectively supporting multi-stakeholder programs, making decisions with agreed parameters, and demonstrating strong communication and leadership skills. Additionally, the ability to prioritize effectively in a dynamic environment and take proactive steps to address challenges is essential for success in this role.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Thursday 22 January 2026.
Interview date: Thursday 12 February 2026.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Registered Charity
1 - 5
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning Support Assistant (LSA) – Autism / SEND
Ambitious About Autism is recruiting a Learning Support Assistant (LSA) to support autistic children and young people aged 4–19 at TreeHouse School (Ofsted Outstanding) specialist school in Muswell Hill.
- Full time, permanent (term time only)
- Hours: 8.45am – 4.35pm
- Salary: £26,638 – £28,005 per annum (paid across 52 weeks)
- Location: Muswell Hill, North London (N10 3JA)
- Start date: February 2026 (flexible depending on notice period)
Please note, this role may not meet Skilled Worker visa sponsorship criteria.
You will work 1:1 with autistic pupils, supporting them to access the curriculum while building independence, confidence, and self-esteem through classroom learning and community based activities. This role includes personal care.
This role is ideal for candidates with experience or interest in:
- SEN / SEND
- Autism
- Learning Support Assistant or Teaching Assistant roles
- Care, youth work, education, or psychology backgrounds
What we offer:
- Term time only working (paid across 52 weeks)
- Autism specific training and ongoing CPD
- Supportive leadership and a strong wellbeing culture
- Varied, meaningful work with real impact
- Full benefits package: see our website
The official internal title for this role is Specialist Teaching Assistant, but it is advertised externally as Learning Support Assistant to reflect the nature of the role and maximise reach.
Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.
The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Registered Charity
101 - 500
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Whiteley Homes Trust “the Trust” is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country. Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work.
Established in 1917 the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments and the Village also has a church, activity centre, pool, village hall, shop and community café. There is also a small number of market rented properties within the village.
Huntley House is our Extra Care scheme for residents who require additional support to live independently. The Registered Manager is responsible for ensuring Huntley House is safe, effective, responsive, caring and well led, in line with the expectations of the Care Quality Commission (CQC) and the values of the Trust. You will be required to register with CQC as the Registered Manager.
This customer-facing role provides a professional, high quality and effective service to residents. Working closely with the Housing team, you will support all residents to enable them to live independently in their own homes, with a focus on sustainment, support and resident wellbeing. You will also develop strong working relationships with the Head of Property and Compliance and Head of Estates and Facilities to ensure the building is safe and secure. You will engage and build relationships with residents of Huntley House and help them integrate into the wider Village and local community.
You will have line management responsibility for the Support Workers who provide 24 hour support for residents including personal care in emergencies and organising activities and social events.
Benefits of working for The Whiteley Homes Trust
We value our employees and offer a generous package of benefits including:
33 days annual leave (including bank holidays), increasing by one day after each year of service up to maximum of 36 days (pro-rata for part time employees)
Extra day of leave each year (Trust Day) for William Whiteley's birthday
Opportunity to buy and sell annual leave
Generous Company Pension scheme
Healthcare Cash Plan
Company Sick Pay
Blue Light Card Discounts
Life Assurance
Employee Assistance Programme
Free car parking on site
e Manage the Huntley House Support team with responsibility for recruiting, new employee inductions, training, motivating, performance management and absence management ensuring an efficient, professional, responsive and customer led service.
Lead and develop the team through coaching, engagement, communication, team building and delegation.
Act as a role model for the team and demonstrate good practice.
Develop and maintain strong working relationships with residents, employees and external stakeholders.
Scheme Management
- Take a proactive approach to ensure that the service complies with both the CQC requirements and the Trust’s policies and procedures.
- Oversee the rota to manage resources effectively and provide adequate cover.
- Create a safe, welcoming environment for residents, visitors and employees.
- Complete annual Provider Information return (PIR) to be prepared for a CQC inspection.
- Notify CQC of any changes in the service, incidents or concerns as required.
- Ensure safeguarding referrals are made promptly and accurately and followed up to resolution.
- Promote and support participation in activities and events and consult with residents on the activity schedule.
- Encourage feedback from residents and their families, consider suggestions for improving services and ensure that complaints are investigated fully in line with the Trust’s Complaints Policy.
- Develop, review and update Personal Emergency Evacuation Plan (PEEPs) for all residents and understand their individual support and communication needs.
- Work with the Head of Housing to assess the suitability of applicants to ensure the service meets their needs.
Health & Safety Compliance
- Work with the Health and Safety Consultant and Head of Property & Compliance to ensure full completion of risk assessments, surveys, inspections and audits to comply with statutory regulations.
- Ensure any accidents, incidents or near misses are reported in line with the Trust’s policies and appropriate action taken.
Financial Management
- Develop and manage the budgets for the Huntley House Support team, ensuring efficient allocation of resources while maintaining a high standard of service delivery.
- Maintain sufficient contracted and bank employees to meet the needs of the service to avoid using agency employees.
- Maintain accurate records of the cost of activities and charges to residents to ensure financial transparency and that activities are not run at a loss.
Date and System Management
- Ensure data is accurate and complete and stored securely to meet GDPR regulations and the Trust’s policies.
- Develop the use of the specialist IT system (Pyramid) to deliver a robust support service.
- Provide KPIs monthly and implement processes to ensure targets are met.
Experience, Skills & Knowledge
Essential
- Detailed knowledge of the CQC, statutory requirements and legislation relating to the provision of Extra Care Housing and Support
- A proven track record of delivering a high quality service with high levels of customer satisfaction
- Proven ability to manage risk
- Excellent leadership, organisational and interpersonal skills
- Line management experience including the management of poor performance
- Ability to lead and support a dispersed team working different schedules ensuring clarity and consistent delivery
- Excellent written and verbal communication skills and the ability to adapt to a range of audiences
- Ability to manage budgets and resources effectively
- Demonstratable track record of meeting targets and key performance indicators
- Strong conflict resolution and problem-solving abilities
- Ability to build strong relationships with residents and their families, employees and external stakeholders
- Ability to work on own initiative and as part of a team and be a role model for the values of the Trust
- Able to work under pressure and manage conflicting priorities
- Good organisation skills, flexible and self-driven to achieve
- Proficient in a range of IT packages including Microsoft Office applications
- Willingness to work outside normal office hours to provide support and supervision and deliver activities
Desirable
- Experience as a Registered Manager in a CQC registered scheme
- Experience working with older people
Qualifications
- Level 5 Registered Manager qualification or the willingness to study for this within six months of starting
- GCSE grade C / 4 (or equivalent) in Maths and English
The client requests no contact from agencies or media sales.
Thank you!
Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.
We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.
This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.
If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.
Your role
You will:
- Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
- Drive income growth through clear strategy, strong operational planning and performance management.
- Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
- Lead stock management, merchandising and donation strategies to maximise return.
- Build strong community engagement and supporter relationships.
What you’ll bring
You’ll have:
- Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
- Strong commercial awareness and a track record of improving performance.
- Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
- Sound knowledge of charity retail governance, legal and regulatory requirements.
- Confident communication, planning and problem-solving abilities.
Why join St Nic’s?
We offer:
- The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
- A supportive, values-driven working environment.
- Ongoing learning and development opportunities.
- Health Cash Plan and wellbeing programme.
- 25 days’ annual leave, increasing with length of service (up to 29 days).
- Competitive pension plan (up to 8% company contribution).
- Life assurance (2x annual salary).
- Free parking and subsidised on-site bistro.
- The opportunity to work from home 1 to 2 days per week.
The client requests no contact from agencies or media sales.
Thank you!
Head of Fundraising (internally known as Head of Income Generation)
Build Up is a youth-led charity that designs and builds public spaces, supporting young people aged 10-25 years old to shape their local area. We’re looking for a Head of Income Generation to drive our fundraising strategy and secure significant investment for our youth-led projects.
The Role
This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You’ll shape priorities, diversify income, and build lasting funder relationships – while writing compelling bids that win investment. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.
Who You Are
You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Because our model is unique, we need someone who can turn our distinctive approach into clear, inspiring narratives that unlock new opportunities.
About Build Up
Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. We support young people to design and build public spaces, equipping young people with the tools and agency to have ownership over their neighbourhoods.
Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.
Why Join Us
At Build Up, your work has a visible, lasting and personal impact. You’ll lead strategy, enjoy flexibility and support, and join a small, passionate team where your ideas genuinely shape the organisation’s future.
Key Details
This role is available on a 3 OR 4 day a week contract, subject to candidate preference.
Salary: £48,700 - 54,000 (pro rata, depending on experience) + 8% employer pension contribution
Full / part-time: 3 days (22.5 hrs) or 4 days (30 hrs) per week
Work pattern: Flexible
Holiday: 32 days plus public holidays (pro rata)
Location: Hybrid – at least 1 day per week in our office
Contract: 2 years (with potential to extend)
Start date: March / April 2026 (flexible)
To Apply
For more information and to apply, please visit our website.
Applications close Sunday 18th January 2026.
#fundraising #fundraising manager #head of fundraising #fundraising lead #fundraising director #director of fundraising
Registered Charity
6 - 10
Build Up runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area.
The client requests no contact from agencies or media sales.