Supporter care jobs

Contract length: Permanent

Location: North West London

Hours per week: 35, flexible working but minimum two days in the office

Salary:  £43-47K depending on experience

Closing date for applications: Sunday 1 March 2026 at midnight, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 9th March, followed by an in-person interview w/c 16th March.

Are you a fundraiser passionate about making a real difference for animals in need? We are looking for a Public Fundraising Manager to join us at Mayhew.

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Georgia and in Tunisia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We are recruiting an experienced and ambitious Public Fundraising Manager who will share our compassion and commitment to animal welfare, to lead on the delivery of our public fundraising programme This role manages activity across individual giving, community & events, legacies and in memory, ensuring it aligns with our strategic goals and delivers long-term, sustainable income from these income streams.

Our Public Fundraising Manager is integral to our ambition to broaden our reach and deepen our impact by shaping our mass fundraising activities and working on integrated campaigns with the Fundraising Team, wider colleagues and external suppliers. This is a highly visible and important role for Mayhew and will work across departments to strengthen our case for support and employ it across a range of mass fundraising products, retention and acquisition channels, as well as delivering excellent stewardship and supporter experience.

As a senior member of the Fundraising Team, this role spans strategic planning and operational delivery and the successful candidate will be able to pivot from working closely with the Head of Fundraising to identify new growth opportunities, to project managing a direct mail appeal, to supporting their line reports to optimise their own day-to-day work and processes.

At Mayhew, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style.

We are looking for an experienced, passionate and resourceful fundraising manager with a keen eye for detail and proven experience of meeting or exceeding income targets. We are looking for someone with a focus on individual giving and experience in at least one of community & events or legacies, with a keen ability to use data to deliver insight-led activity and supporter journeys. We are looking for someone who shares our ambitions to grow our income significantly over the coming years, and face into challenges and opportunities along the way, and who will inspire trust and enthusiasm in their team and across the organisation.

Generally, you will:

• Provide leadership and support to the Head of Fundraising as part of the fundraising team
• Deliver against income targets (£2.7m in 2026) and maximise the unrestricted impact of cash and regular giving income
• Develop and implement effective onward fundraising donor journeys, including legacy marketing
• Proactively improve supporter care processes, operations and relationships
• Lead innovation in our public fundraising approach in a test and learn culture
• Collaborate proactively across the organisation to find, develop and share stories that will inspire support
• Be a positive, empathetic people manager, inspiring your team and leading by example.

To be successful in this role, you need relevant experience in:

• A fundraising role in a charity of comparable breadth and scope with proven success in growing income, with experience in individual giving and one of community & events or legacies
• Being a great project manager and successfully managing multiple, often competing projects through to delivery
• Budget development and management, including regular forecasting
• Identifying and successfully implementing proactive initiatives to grow and diversify income
• Reporting and monitoring success so as to adapt and refine fundraising projects and products
• Successfully motivating, managing, and developing a team, whether through line management or project/stakeholder management

Why Join Mayhew?

You’ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.

If you’re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.
 

Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

We reserve the right to close this post at any time, should we receive a high volume of applications.

We need someone who would contribute to the implementation of an agreed strategy for increasing income targeting individuals, networks and organisations within the community whilst delivering first class support and fundraising advice to individuals and groups within a set geographical area (Bolton, Bury and Stockport). 

This is a fantastic opportunity for a passionate and motivated individual to make a real difference to cancer patients.

At The Christie Charity we are an ambitious and forward-thinking organisation with a loyal supporter base. You would be part of a successful high achieving collaborative team, and this role gives you the opportunity to experience multiple fundraising disciplines.

We are an independent charity and everything we do is geared to supporting the renowned Christie hospital to ensure that cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide enhanced services over and above what the NHS funds. 

Calan DVS is one of the largest domestic abuse charities in Wales and we are committed to working in partnership to end domestic violence and abuse. Our staff are passionate about what they do and deliver much needed services to support some of the most vulnerable people in society.

Our service was formed in 2012 as a result of a merger between Neath & Lliw Valley Women’s Aid and since 2012, other Women’s Aid organisations have also joined the group including Brecknock Women’s Aid, Bridgend Women’s Aid and Ammanford Women’s Aid.

Our vision:

At Calan DVS, our vision is to work towards safe and resilient communities free from domestic violence and abuse. To achieve this, we aim to relieve the distress, suffering and poverty experienced by families exposed to domestic violence and abuse. We also aim to educate the public regarding the causes and effects of domestic abuse along with prevention methods

The Lotus Project:

The Lotus Project is a new service within Calan DVS which has been co-produced with survivors and stakeholders.  The new service has been implemented to support individuals who are accessing Calan Domestic Abuse services and who have also experienced Sexual Violence.

The service will operate from a trauma informed, strengths based perspective in order to ensure each survivor has consistent yet individualised support throughout their recovery journey.

Each survivor who accesses the service will have the opportunity to receive specialist support through our Sexual Violence Counselling service, tailor made group work program and one to one support.  Survivors will have regular strength based goal setting sessions with their Sexual Violence Support Worker.

Consultations and collaborative working are at the heart of working in a trauma informed way, therefore the Lotus Project will continue to be developed alongside the support staff and survivors who access the service. 

Prospectus is thrilled to be working with our client to help them recruit for a Supporter Development Retention Manager to join their team. The charity provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
   
This role is offered on a permanent, full-time basis with a salary of £46,784.49 per annum and the postholder will be working in a hybrid model from their offices in London.
 
The Supporter Development Retention Manager is responsible for delivering the charity's Retention and Stewardship Programme, overseeing these communications to warm donors (under £10k), focussing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty. You will manage the implementation and delivery of the full supporter journey for warm appeal donors, including welcome journeys and lapsed reactivation journeys.

They are looking for someone with demonstrable experience of working in the UK charity marketing sector, in a fundraising capacity, and/or direct marketing with responsibility for Retention/Stewardship products. You will have significant experience managing direct marketing mailings from concept, planning, design, print, production and postage.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
 

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have: 

• Experience of working with adults with learning disabilities and autistic adults in a community setting 

• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs 

• A ‘Person Centred Planning’ ethos 

• Providing support with personal care as required

• Excellent communication and record keeping skills 

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card. 

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.   

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.   

Closing Date:  Tuesday 17th March

Interview Date:  Wednesday 25th March

Permanent | Full Time | Circa £38,000 + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking an individual to undertake holistic assessments of need, both remotely (over the telephone and online) and in person across their region. They will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.

In addition to their primary casework role, they will provide specialist social work related advice and guidance to our Single Point of Contact Helpline team and our wider welfare teams. Applicants must be an experienced, registered social worker with a minimum of five years’ post-qualification experience within a Local Authority or the Charitable sector.

Applicants must demonstrate a comprehensive understanding of relevant legislation, policies, and best practice relating to the safeguarding of adults and children.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.

This role will be based in our Central London Headquarters, with a hybrid working pattern, with up to 2 days per week working from home. Occasional travel to support cases and wider Fund activity, outside of this region, may be required.

Additional Information

· Enhanced DBS Checked

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Tuesday 24th February 2026, 5:00pm

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Evening / Weekend Support Worker (Substance Misuse)

We are looking for someone mature, motivated and caring to provide person-centred support to our residents in their recovery journey. If you have a heart to see people overcome substance misuse - to reset, recover, and restore their lives - please join our friendly team.

The post-holder will form part of our team of staff who support our residents in their recovery primarily outside of office hours. You will therefore have great inter-personal skills and the ability to implement firm but caring boundaries. In addition, you will be responsible for a variety of administrative tasks, including updating records and administering medication as well as managing the house during weekends and overnight.

This is a part-time role on a zero hours contract, including some evenings and weekends, so could work alongside other employment commitments. Hours negotiable.

If you're interested in this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter to explain your suitability for the role as outlined in the job description.

Yeldall Manor is a Christian organisation, and this role has an occupational requirement that the successful candidate be a committed and practising Christian able to support residents in their spiritual journey (in accordance with Schedule 9 of the Equality Act 2010).

Yeldall Manor is committed to safeguard and promote the welfare of its residents. The successful candidate will be subject to a satisfactory enhanced DBS check. We welcome candidates with lived experience but, if you are in recovery, you must have a minimum of two years’ clean time.

We look forward to hearing from you!

A chance to showcase your talents and make a real difference. An opportunity has arisen for an individual to join our health team working at the Bristol Royal Infirmary providing advice, information and guidance to adults who care for others who can’t manage without their help - Carers.

Our Hospital Carer Liaison Workers work at both the BRI and Southmead Hospitals supporting carers when the person they care for goes into hospital, making sure the carers voice is heard and their needs are supported, including during discharge planning. This involves working closely with, and liaising across clinical, Nursing and multidisciplinary staff and departments. We also work with hospital staff to improve their knowledge and experience of supporting carers, through development work and training.

We are looking for a dynamic and creative individual with proven experience in:

• Information and advice work, including providing support and advocacy to individuals.

• working with individuals needing emotional and practical support.

• working in or with a health or social care environment.

• Experience of working in partnership with other organisations.

• Able to work independently managing a caseload.

There’s lots more we could tell you, but why not apply and come and see for yourself.

Closing date for applications by the 11th of March 2026 @ 12 noon. Interviews on the 26th of March 2026. 

Attachments (available from our website are)

• Introduction

• Job Description & Person Spec.

• Impact report

• Application form

• Equal Opportunities form

A rewarding and interesting role, providing administrative support to our busy Fundraising Team and delivering the highest standards of supporter care.

Fundraising Support Assistant
Contract: Permanent
Hours: Full-time, i.e. five days (35 hours) per week. Job-share also considered.
Based: Based at head office in Aylesbury, Bucks with some potential for hybrid working
Salary: £23,500 per annum (pro-rata for part-time hours)

About the Role

We are looking for someone to join our Fundraising Team to deliver our supporter care programme and be the first port of call for all enquiries and donations. Applicants will be warm and engaging and committed to developing relationships with the Charity’s supporters, most of whom have been directly affected by lymphoma.

You will have a strong eye for detail as well as excellent writing ability to convey sensitively the impact of donations in thank you letters. This is the perfect role for someone who has:

• Experience of working in an administrative or customer service role
• Strong organisational skills with the ability to juggle and prioritise multiple tasks
• Excellent IT and digital skills and the willingness to use different online platforms, software and databases

Lymphoma Action has developed a great working culture that focuses on delivering the best outcomes for people affected by lymphoma, as well as prioritising a creative, inclusive and supportive environment. Staff receive excellent benefits such as an employee assistance programme, flexible working, generous holiday entitlement, enhanced entitlements to sick pay and maternity/paternity/adoption leave and pay, and a life assurance scheme.

Additional information:

• Whilst this is an office-based role and proximity to Aylesbury is essential, there will be some opportunity for hybrid working.
• The role is advertised as full-time and we will also accept applications for job-share (for example, 2.5 or three days a week).

About Us

Lymphoma Action is the UK’s leading charity dedicated to lymphoma, the UK’s most common blood cancer. We’ve been providing expert information and wide-ranging support for 40 years, helping thousands of people affected by lymphoma.

Closing date Friday 6 March 2026, 12pm
Interviews to be held in Aylesbury on Wednesday 18 March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

Please note that applicants need to be resident in the UK and have the right to work in the UK.

No agencies please.

Join our Community Fundraising Team and play an important part in supporting some of The Royal Marsden Cancer charity’s most dedicated supporters. Working alongside the Community Fundraising team you will effectively steward existing supporters, engage our community supporters and identify new prospects.

If you are a high performing fundraiser with experience of delivering income growth through effective relationship management, this is a fantastic opportunity to make a meaningful impact.

What you’ll be doing:

- Line manage a team to ensure they achieve their objectives and fundraising targets

- Deliver best in class stewardship to develop long term relationships

- Identify and develop fundraising initiatives to engage community fundraising supporters in line with the Charity’s strategy

- Identify opportunities to raise awareness of The Royal Marsden Cancer Charity including giving talks and presentations, attending local events and networking events

- Monitor income monthly and contribute to budgeting and reforecasting. Identify areas of concern and where there might be potential for growth

- Work with other teams within the Charity, including Finance, Data, PR, Marketing and other fundraising teams to maximise best practice and supporter experience

What we’re looking for:

We’re looking for someone who is:

· An experienced, high-performing fundraiser with a proven track record of securing financial support from community fundraising supporters

· An excellent written and verbal communicator, able to engage effectively with a wide range of audiences

· A confident leader, able to motivate, manage and support high-performing teams

· Highly organised, with experience in financial planning, monitoring and budgeting

· Proactive and self-sufficient, with strong problem-solving skills and the ability to take initiative

· Able to work with sensitivity and diplomacy, including in emotionally complex situations

· Experienced in using Raiser’s Edge NXT and/or fundraising for major charitable appeals (desirable)

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

· Hybrid working between home and Sutton with occasional travel to Chelsea.

· Flexible working around our core hours of 10am to 4pm

· 27 days annual leave rising with length of service

· Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)

· Training, support and development opportunities

· Access to the Blue Light discount scheme and other discounts opportunities

· Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more

· Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

· Opportunities for training and career development

Inclusion matters:

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

How to apply:

Use CharityJob ATS

FUNDRAISING OFFICER

Supporter focused Fundraising Officer role with SAT 7 UK, delivering supporter engagement, donor stewardship and fundraising campaigns to grow impact across the Middle East & North Africa.

Location: Hybrid (Chippenham office) – ideally 1 day a week onsite (minimum 1 day per month)
Contract: Full time (37.5 hours)

SAT 7 UK is part of an international Christian media ministry bringing faith based TV and digital content to millions across the Middle East and North Africa. Across four channels, SAT 7 broadcasts 365 days a year, offering hope, encouragement, and a fresh perspective to viewers often living in challenging or isolated situations.

Why work for SAT 7 UK?

• Daily team prayer and Bible reading
• 25 days annual leave plus bank holidays, increases after 2 years of service
• Opportunities to visit SAT 7 studio locations
• Supportive, purpose driven team environment, with team days throughout the year
• Employer pension contribution of 5% and Health cash plan
• Learning and development opportunities personalised to your role

We’re looking for a well organised, warm, and proactive Fundraising Officer to help strengthen supporter relationships, individual giving, and deliver excellent donor experiences.

You will:

• Nurture supporters through calls, emails, and written communications
• Support fundraising appeals, regular giving, welcome journeys, and campaigns
• Work closely with the Fundraising & Impact Manager on donor stewardship
• Deliver monthly Joy Bringer campaign calls
• Contribute to direct marketing campaigns
• Maintain accurate and timely supporter records

This is a fantastic opportunity for someone who loves connecting with supporters and wants their work to have real global impact.

This role is subject to a Basic DBS check.

For further details please have a look at the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment.

Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates

• Closing date: Monday 16 March 2026
• Charisma vetting interviews must be completed by: Thursday 19 March 2026
• SAT 7 UK in person interviews: Thursday 26 March 2026

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status, or other category protected by law.

*Under the Equality Act 2010, it is a genuine occupational requirement that the post holder is a practising Christian.

Senior Community and Events Fundraising Officer

Contract: Permanent, Full Time, 35 hours per week.

Location: London, UK. 

Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. 

Salary: £39,358 - £41,325 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team:

This role is in the Community, Events and Education team who sit within the Mass Engagement department. The team manage and deliver a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to a busy community fundraising programme, our volunteer Speaker Network and an education engagement programme.

The team delivers far more than income by deepening the engagement of new and existing supporters and raising awareness of WaterAid’s work. 

About the Role

The Senior Community and Events Fundraising Officer is responsible for managing fundraising partnerships with small and medium-sized enterprises, including developing new business opportunities and creating stewardship journeys for employee fundraising. The role also manages WaterAid’s corporate events such as WaterAid’s Dragon Boat Race, working with choir groups to fundraise as part of the Sing for Water event, and stewards the 4Water volunteer network. 

In addition, the role supports the delivery of WaterAid’s virtual fundraising products, including Walk for Water, Just Water and Swim Marathon. This includes delivering excellent supporter journeys and developing fundraising resources to effectively steward and engage these audiences.

To be successful, you’ll need:

We are looking for an ambitious and proactive fundraiser with experience in community, events and corporate fundraising. You will have:

• At least 4 years’ experience working within a community and events fundraising team, with responsibility for corporate or SME fundraising and employee engagement, events management and delivery, and fundraising product development. 
• Experience of managing budgets, analysing data, and reporting on performance.  
• Experience of working on virtual fundraising products.  
• Excellent interpersonal skills, with a proven ability to inspire supporters and communicate the impact of their support. 

Closing date: Applications will close 12:00 PM UK time on Monday 23 February.

1st interview via Teams on Thursday 26 February PM time and Friday 27 February AM time.  2nd interviews are expected to take place face to face at our Canary Wharf office on Wednesday 4 March PM time.

How to Apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

UK Benefits:

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Are you looking for a new Challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol, injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care. We are looking for a passionate and skilled peer lead who will work on the Community Liver Health Bus and in community outreach locations in North Central London 

We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do.

The post holder is required to hold a clean driving licence.

Job description

We are looking for people with the values and commitment to increase the independence, self-confidence and access to new opportunities for people with learning disabilities and other complex needs using our Wandsworth Day Opportunities Services to enable them to remain as independent as possible while receiving person centred care approach.

Who we are

At Balance, we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London, including two day centres in Wandsworth, offering a range of support, activities and therapeutic interventions for people with complex physical and learning disability needs.

Who you are

You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges. You will be a collegiate player and someone able to see beyond the barriers that people with disabilities experience every day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with, to enable their ability to make decisions about the types of service they receive, and to ensure that your approach is both professional and sustainable.

Key Responsibilities of this role

Your primary responsibilities will include:

To work as part of a multi-disciplinary team providing personalised support and group-based activities to people accessing our Day Opportunities service in Wandsworth.

To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.

To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.

To work from one of our day centres based in Tooting or Southfields and to key work specified individuals and act as a primary contact for the families, carers and other key professional

Your primary responsibilities will include:

· To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation.
 

· To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.
 

· To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
 

· To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
 

Critical Values in the delivery of this role
 

· A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
 

· Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
 

· A professional, can-do attitude that finds solutions in the darkest corners.
 

· A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
 

Benefits of working for us
 

The charity ensures the following benefits for all its operational staff:
 

· A baseline commitment to pay the London living wage for all its front-line staff.

· A commitment to training and professional development to at least Care Certificate.

· Inclusion in and contribution to the charity's pension scheme.

· Access to a range of discount schemes.

· Access to the charity's employee assistance programme.

Application Instructions.

Please attach a covering letter and CV that indicates how you meet the key criteria in the person specification.