Supporter care jobs

We are looking for an experienced People Manager to work within a senior leadership role within HILS, responsible for the effective day-to-day delivery of HILS' People Strategy across teh organisation, and ensuring HILS' people practices support safe, ethical, service delivery in environments supporting vulnerable adults.

Reporting to the Director of People, the People Manager leads the People Team and acts as the primary operational adviser to leaders and managers on all people-related matters, ensuring consistent, legally compliant, and values-led people practices across all HILS locations.

The People Manager translates people strategy into operational delivery, provides authoritative leadership on employee relations and workforce matters, and ensures that people systems, processes, and behaviours actively support organisational performance, sustainability.

Role description:

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Co-ordinator.

As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the Charity’s Hub to build a real sense of community spirit and a hive of fundraising activity. This role will provide the right candidate with a rare opportunity to help shape how we engage with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital.

We are looking for an individual who is as passionate about making a difference and a real people person. This role will be key, as we continue our ambitious new strategy to grow our income, reach and impact. Working across teams, the engagement co-ordinator will help support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care within the hospital.

As Hospital Engagement Co-ordinator, you will be the key link to the Charity and key areas across the hospital, meeting, motivating and inspiring patients, visitors and staff.

Main Responsibilities:

• To maximise onsite donations by driving supporters and stakeholders to the Hub to build a real sense of community spirit and a hive of fundraising activity.
• Collaborate across the charity with our Grants, Marketing and Communications team to co-ordinate charityactivity and implement a hospital engagement and communication plan.
• To work closely with the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards.
• Engage and develop strong working relationships with hospital staff members. · Devise a patient fundraising pack for us in the Hub and across the hospital site.
• Working with UHS staff groups, identifying fundraising champions within the hospital and increase the amount of footfall to the Charity’s hospital hub.
• Collaborate with the community and events fundraising team to recruit and relationship manage hospital staff as part to take part in events.
• To keep up to date records of all collection boxes held within the hospital. · To ensure that all donation processing and onsite administrative duties are carried out effectively and efficiently
• Regularly review and adapt supporter communications, including thank you letters and ensure these are implemented across the organisation for consistency.
• Support with the management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more.
• To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers.
• To ensure all activity within team remit complies with the Charity’s values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance.
• To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data.
• Provide support in the Charity’s hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls.
• Support the arts team with the promotion of art workshops and other activities in the hospital.

Knowledge and experience

• Understanding or experience of working or volunteering in a charity or health organisation.
• Experience of delivering excellent levels of customer care.
• Working to deadlines and prioritising work.

Skills

• Excellent written and oral communication skills.
• Excellent attention to detail and accuracy.
• Ability to work independently, quickly and effectively under pressure.
• Good IT skills including Microsoft word, Excel.

Personal qualities

• Ability to build working relationships at all levels.
• Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations.
• Personable with excellent manner and ability to engage stakeholders.
• Trustworthy, reliable and demonstrable discretion.
• Keen to be part of a busy, friendly team often under pressure.
• Flexible approach to working hours to meet the needs of the role.

The Partnership Development Team at Alzheimer’s Research UK prides itself on delivering sector-leading partnerships. We are a friendly, collaborative, and ambitious team driven by our goal to fund vital dementia research and ultimately find a cure for dementia. 

Our Partnership Development Officer is responsible for establishing and managing some of our corporate partnerships under the guidance of the Partnership Development Manager (PDM). This role will hold and develop strong long-term relationships with key stakeholders within some of our highest-level corporate donors.

You’ll have some experience in relationship management and project management skills, as well as attention to detail and an organised approach to a busy and varied workload. These skills will have been developed in either a charity or corporate role.

The Partnership Development Team sits within the Corporate Fundraising function, which is part of the Philanthropy and Partnerships Directorate. We collaborate closely with all teams across the charity, so communication, collaboration, and strong relationship skills are essential.

We are lucky to work with some fantastic UK-based and international companies who recognise our passion, creativity, and ability to work flexibly to achieve their CSR aims while supporting ARUK’s strategic goals. Awesome brands like The Perfume Shop, Omaze, Warburtons and Cadbury are just some of the organisations that have joined our mission to find a cure for dementia. 

Key Responsibilities:

Under the guidance of the PDM, hold responsibility for the account management for our corporate supporters. Acting as the day-to-day contact point for the company and its staff, overseeing all partnership activity, and ensuring the highest standard of supporter care at all times.

· Work closely with the PDM to implement new partnership set-ups, create and execute partnership engagement and fundraising calendars and reporting methods.

· Respond promptly and professionally to your accounts, ensuring high-level customer service is maintained from across the charity.

· With the support of the PDM, create and support Partner Charity Committees and Ambassador networks.

· Build and maintain strong relationships with internal and external stakeholders, including Senior Leadership Team.

· Effectively communicate and influence internal and external stakeholders.

· Offer extensive, creative fundraising ideas to support partner companies, using support from the PDM and the wider Partnership Development Team.

· Assist with the organisation of innovative, engaging corporate fundraising events and attend events where relevant.

· Ensure partnership activity follows policies, procedures and regulations; and that each partnership follows the legal and accounting rules ARUK has in place.

· Ensure effective management of all partnership activity, clearly communicating progress.

· Support the PDM to identify and pursue opportunities to broaden and lengthen relationships, creating multifaceted partnerships.

· Together with the PDM, work closely with the communications team to create clear partnership communication plans and ensure corporate fundraising press opportunities are maximised and the impact is communicated clearly to the partner company.

· Achieve agreed financial and non-financial targets, to include partnership income and stewardship goals. Monitor and track quarterly changes against financial goals and ensure this is effectively communicated both externally and internally to inform quarterly re-forecasts.

· Work proactively with employees at all levels within the companies you are supporting to maximise potential income.

Support the PDM and Senior Partnership Development Manager (SPDM) in executing the corporate fundraising strategy for ARUK, to increase the team’s income.
 

· Work with the PDM to ensure that the most appropriate use is made of internal and external contacts to support the work of ARUK, identifying networking, influencing and engagement opportunities.

· Ensure the operational delivery of the Partnership Development Team’s strategy through your partnerships.

· Ensure new business prospects within partnerships are identified and passed to the New Business Team.

· Undertake project work as requested by the PDM to increase engagement with ARUK from within our corporate partners and develop Alzheimer’s Research UK’s offering to our partners. 

· Share any learnings with the team.​

Represent the charity professionally in a high-level corporate context
 

· When representing the charity externally, influence and engage external contacts at all levels to maximise corporate fundraising potential.

· Maintain up-to-date knowledge of developments within the dementia research field.

· Communicate confidently about the research we are funding and dementia/ARUK more broadly. Including presenting to large audiences.

Knowledge, skills and experience needed:

· Building and maintaining high-level relationships through networking and influence both internally and externally. 

· Confidence working with Word, Excel, PowerPoint and Outlook.

· Ability to ensure effective reporting with partnerships when tracking charity income via various sources, including our CRM system.

· Ability to execute projects from beginning to end under the guidance of a line manager.

· Experience in tracking income and identifying any risks or upside in target attainment.

· Good account management and relationship management skills in either a charity or corporate role; transferable sales or marketing skills also relevant.

· Effective planning, prioritisation and organisational skills with excellent attention to detail.

· Strong communication skills, with the ability and confidence to present to corporate audiences.

· You work well as part of a team but are proactive and can work independently.

· A confident and friendly manner; would feel at ease representing the charity to high-level external contacts.

· Willingness and ability to travel independently in the UK and to work outside of regular office hours when needed.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £32,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Outreach Housing Support Worker 
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week 
Location: Hatfield / Hybrid / Hertfordshire travel  - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We’re a professional, passionate and supportive team, working together to prevent and relieve youth homelessness.

Make a real difference

You’ll deliver high‑quality housing advice to young people aged 18–24, helping them understand their realistic housing options and navigate moments of crisis. Working closely with colleagues and partners, you’ll support effective engagement to prevent current or repeat homelessness.

The young people we work with are inspiring and resilient, but often face complex challenges with little support. We’re looking for someone with empathy, patience and determination who can help them overcome barriers and move forward with confidence.

What you’ll bring

• A full, clean driving licence and access to your own vehicle
• A strong passion for supporting individuals with diverse and complex needs.
• Dedicated to providing inclusive and compassionate support to people from all backgrounds.
• A strong understanding of the challenges facing homeless young people
• Excellent interpersonal skills and the ability to engage and motivate young people
• Confidence managing varied workloads and competing priorities
• Strong organisation, record‑keeping and IT skills (Word, Excel, Teams, Outlook)
• A clear understanding of confidentiality, professional boundaries and integrity
• The ability to work independently and as part of a supportive team
• Flexibility in approach and a commitment to learning and development
• Knowledge of the voluntary sector (desirable)

What we offer

• A supportive, knowledgeable and collaborative team
• 25 days annual leave plus bank holidays (increasing to 28 with service)
• An extra day off for your birthday
• Holiday purchase scheme and hybrid working
• Mileage paid for work‑related travel
• People’s Pension and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay scheme (subject to eligibility)
• Ongoing training and development, including secondment opportunities
• Long service awards, refer‑a‑friend scheme and monthly staff draws (early finish or lunch with your manager!)

If you’re passionate about doing work that matters, take pride in supporting others, and want to be part of a charity where people genuinely care, we’d love to hear from you.

If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

To apply please go to our website and click the link to apply.  We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV.  Please ensure you upload these documents to our recruitment portal to complete the application process.

Closing Date 30 April 2026.  Recruitment afternoon will be held on 5th May 2026 therefore please ensure you are able to be available and if successful there will be a further personal interview stage held on a date to be confirmed.    If you need any reasoable adjustments or access arrangements throughout the interview and application process please contact us and we will endeavour to support your needs.

To apply please go to our website and click the link for Outreach Housing Support Worker

Recruitment afternoon will be held on 5th May 2026, therefore please ensure you are available to attend this date and if successful there will be a personal interview stage held on a date to be confirmed.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

Circa £70,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of the Portfolio Management Office (PMO).

In this pivotal leadership role, you will provide strategic direction, governance and oversight of UNICEF UK’s portfolio, ensuring our most important initiatives are prioritised, sequenced and delivered effectively. Sitting within the Strategy Directorate, the PMO acts as the organisation’s centre of excellence for portfolio management, strategic delivery, governance, assurance and financial oversight, working closely with Directors and senior leaders to enable informed decision making and successful delivery of our strategy.

We are looking for an experienced portfolio or PMO leader with a strong track record of operating at senior level in complex organisations, bringing confidence in governance, prioritisation, delivery oversight and change leadership. You will be an excellent relationship builder, comfortable influencing executive stakeholders, and able to balance strategic thinking with pragmatic delivery discipline. Experience of leading teams, embedding standards, and improving confidence, visibility and accountability across a portfolio is essential.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Monday 4 May 2026.

Interview dates: Week commencing 18 May 2026 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.

This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.

About us

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.

Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.

We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received. 

We look forward to hearing from you!

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have: 

• Experience of working with adults with learning disabilities and autistic adults in a community setting 

• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs 

• A ‘Person Centred Planning’ ethos 

• Providing support with personal care as required

• Excellent communication and record keeping skills 

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card. 

Please note that unfortunately we are unable to support with sponsorship.

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.   

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.   

Closing Date:  Thursday 14th May

Interview Date:   We will review applications as they come in and offer interviews to those who meet the criteria. 

The Support and Outreach Worker will be a leading role in our belief of “A Hand Up Not a Hand Out”, and has been created to improve our service to vendors, helping them to increase their income through selling our magazine and providing casework support. In April 2023, the Big Issue Group launched a community interest company, Big Issue Changing Lives, to support more people affected by poverty and increase the impact of our services.   Big Issue Changing Lives C.I.C. provides vendors with the end-to-end support they need including sales set up and support, access to health and wellbeing services, and employment opportunities.

You will also positively promote The Big Issue in your region, build partnerships with third-party organisations and identify and promote opportunities all with the aim of moving people out of poverty.

To offer our vendors the best possible support you will have experience and knowledge of working with vulnerable adults in a frontline setting, along with the ability to offer effective sales advice and guidance helping them to increase their income through magazine sales.

The role requires the willingness to drive a vehicle throughout the region, therefore a full driving license is essential and due to our insurance regulations you must be over the age of 21.

Full details of the role including key responsibilities and required skills and experience are available in the Job Description.

Salary and Benefits offered:

• Salary of £28,122.24 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

The role is centrally based at our Offices in Glasgow but you will be supporting vendors and therefore must be willing to travel throughout the region as required.

Closing date – 30 April 2026 (23:59pm). We may interview before the role closes so please apply asap.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.

Do you want to get out there and work in a role where you will support an end to rough sleeping in Reading? 

Our belief is that rough sleeping is a harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently. We are now looking for someone to join the team as an Outreach Worker.

• Working as an Outreach Worker you will work with people to assess their needs and deliver a person-centred support, as well as working in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
• It’s not always an easy job, but the exciting opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping is highly rewarding.

About you

We’re always looking for people who share our ambition to end rough sleeping for good. If you’re motivated, compassionate, and ready to get out there, we’ll give you the training, tools, and support to make a real difference.

We’d love to hear from you if you bring:

• Resilience and patience to work with people who may have complex needs or challenging behaviour.
• Strong communication and listening skills.
• The ability to build trust and develop effective relationships with a wide range of people and services.
• Adaptability and problem-solving skills, enabling you to respond to individual needs.
• An understanding of homelessness, including the barriers people face when accessing support.
• A full UK (or equivalent) driving licence and additional language skills are an advantage, but not essential.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10 am on 22 April 2026

Interview and assessments on: 7-8 May 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Kentown Family Support Worker

£24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

To Cover East Lancashire

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team.

Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

·An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

·A warm, inclusive approach to achieving goals quickly and correctly.

·Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

·Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

·A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

·A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Peer Support Worker / Group Facilitator
Reference: 332
Responsible to: Team Lead (Peer Mentoring and Groups)
Working hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £25,233 per annum
Based: Role involves travelling across Hertfordshire county

Another exciting role has become available within our Peer Support and Wellbeing Service.

About the Service

The Peer Support service started 14 years ago, with 2 Wellbeing Centres offering this service.  Peer Support alongside our Meeting Places are now offered in all of our Wellbeing Centres across Hertfordshire.

About the Role

This role will be a hybrid role, combining a 1-1 client peer support caseload, as well as the opportunity of supporting our Meeting Places Groups.

Working with the team to offer 1-1 peer support to anyone accessing HMN. The Peer Support service provide tailored support for individuals to support their needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person.

To meet client needs, and work to this personalised approach, we do support people out in the community, within their home, as well as in one of our Wellbeing Centres.

The successful candidate will need a personal understanding of mental ill health, either from your own lived experience or by caring for someone with a mental health condition and have awareness of issues in mental health service provision.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Thursday 30 April 2026
Interviews to be held on Wednesday 6 May 2026 in our Ware Wellbeing Centre. Address will be provided.
Please note: Due to high numbers of expected applicants, we may close this advert early.

N.B. Please quote reference number 332 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Job Title: Senior Fundraising Manager 

Responsible to: Director of Communications, Engagement and Fundraising  

Salary: £49,271 - £54,766

Location: USPG, 5 Trinity Street, London, SE1 1DB 
 

Hours of work: Full time 5 days per week (35 hours per week) with a minimum of 2 days per week in the London office.  Occasional work outside normal working hours with time off in lieu. 

The package also includes 

• 8% employer pension contribution  

• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week 

• Season Ticket Loan 

About Us 

USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role 

The role sits within the Communications, Engagement and Fundraising (CEF) directorate and reports to its director. The team serves the needs of the organisation by engaging a range of key audiences through various media channels, volunteer engagement, events and fundraising. The post holder will work in close collaboration with others across the organisation and will enjoy working in an innovative and creative environment.

You will lead the Fundraising team, including Supporter Care, in developing and implementing team plans and strategies to ensure long-term growth and delivering targets.

Working with the Director of Communications, Engagement & Fundraising, the Senior Fundraising Manager will deliver the organisational Fundraising strategy. This will include leading on all USPG fundraising streams including fundraising appeals, regular giving, legacy fundraising, major donors, church engagement, diocesan appeals, trust and foundations, grants and partnerships and any new fundraising products.

You will line manage the Individual Giving Manager and Fundraising Stewardship Manager, supporting their professional development to help achieve annual fundraising targets and objectives.

About You  

You will be responsible for delivering fundraising appeals, products and campaigns, ensuring that supporters go on a meaningful and experiential journey with USPG and become lifelong supporters. You are, therefore, a confident, passionate, organised and creative senior manager with the proven ability to motivate and inspire your team and USPG supporters.

You will bring energy and passion to this role and have the responsibility for delivering on time fundraising activity across the organisation. Your experience will bring our vital work to life in inspiring ways that increase engagement and individual giving, while ensuring that retention and acquisition strategies are in place, regularly reviewed, and continuously strengthened to grow the USPG supporter base. You will bring a freshness of ideas, whilst maintaining operational efficiency, quarterly reporting and inspirational leadership.

You will have the opportunity to shape our direction over the coming years as we seek to amplify our voice to rethink mission, energise church and champion justice. 

How to apply 

Please complete the application form and equal opportunities form and send to the email indicated on the application pack by Thursday, 30 April 2026 

Interviews will take place on Wednesday, 13 May 2026. Shortlisted candidates may be asked to prepare a short task ahead of interview. 

Our commitment to safeguarding 

USPG is committed to promoting the well-being, autonomy and dignity of all, and preventing any type of unwanted behaviour at work. USPG’s Safeguarding policy is available alongside the Job Description for this role. Employees are also required to comply with the Code of Conduct, available through the Staff Handbook for employees.

In addition, all offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal record checks. USPG also participates in the Inter- Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

Close Date: 17th May 2026
Location:  Cross site - Erdington & Selly Park Hospices
Hours: 37.5 per week
Salary: Clinical Band 6, £37,002- £44,557
DBS Requirement: Enhanced

Make a meaningful difference where it matters most

At Birmingham Hospice, we support people living with life‑limiting illness to live as well as they can - and we walk alongside their families during some of life’s most challenging moments. We are now looking for a Specialist Palliative Care Social Worker to join our compassionate, expert team across our Erdington and Selly Park sites.

About the Role

As a key member of our multidisciplinary team, you will deliver high‑quality, person‑centred social work support to patients, families, carers and communities. You’ll provide skilled emotional, practical and safeguarding support, helping people navigate complex situations with dignity, empathy and professionalism this is in addition to supporting hospice staff.

Key responsibilities include:

· Delivering a coordinated family support service across both hospice sites

· Working closely with the Senior Social Worker and wider MDT to ensure holistic care

· Providing expert support around emotional wellbeing, care planning and practical needs

· Championing best practice in palliative and end‑of‑life care with internal and external partners

· Applying your expertise in safeguarding, the Mental Capacity Act, DoLS and related legislation

· Completing assessments and applications for Social Care and Fast‑Track CHC packages to enable timely support

· Providing education around safeguarding, mental capacity and DOLS

About you:

· You’ll be a skilled, compassionate social worker who brings professionalism, warmth and integrity to your practice.

· Be a registered Social Worker with Social Work England (registration number required on application)

· Be a car owner and will hold a full, clean driving licence

· Be an authentic, open communicator who works inclusively and values diversity

· Have experience or a strong interest in working within palliative or end‑of‑life care settings

Why Join Us?

· Be part of a forward-thinking, values-driven charity

· Enjoy a generous benefits package including enhanced annual leave

· If coming from the NHS or another hospice continuous service benefits for pension and annual leave

· Make a real difference in people’s lives when they need it most

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Senior Individual Giving Officer

Job Advert

Are you passionate about turning supporter generosity into sustained income that helps people with a learning disability live their lives to the full? Do you have experience running multi-channel fundraising campaigns and using data to improve performance? If so, we have a role for you to impact our growing Individual Giving programme.

We are looking for a Senior Individual Giving Officer to join our Public Fundraising team at Mencap. You will lead the planning and delivery of acquisition and retention campaigns across cash, lottery, regular giving, value exchange, raffle and payroll giving channels, working across face to face, direct mail, email, digital and telephone. You will work closely with colleagues in Legacy, Wills and Trusts, Community Fundraising and Challenge Events to deliver joined up supporter journeys that increase lifetime value and broaden our audience reach. Reporting to the Senior Individual Giving Manager, you will play a key part in delivering our Mencap 2030 strategy.

This is a permanent, full‑time position. We offer flexible and hybrid working arrangements, with a requirement to attend our London office for a minimum of two days per week. Occasional travel within the UK may also be required.

What you will do

· Lead the end-to-end planning and execution of direct marketing campaigns, including campaign schedules, briefs, copywriting, data checks, print and postage processing, finance processing and stakeholder management.

· Manage campaign budgets, monitor KPIs and report on performance, delivering activity on time and to a high standard.

· Build and manage complex data selections and automated email journeys, supporting the roll out of our new CRM and using insight to improve targeting and results.

· Keep the supporter at the heart of the journey by creating authentic, compelling stories and personalised donor journeys that drive repeat giving, upsell and cross sell.

· Work collaboratively with internal teams and external suppliers to ensure campaigns are aligned and executed effectively.

· Analyse campaign performance, adopt a test and learn approach and make data driven recommendations for improvement.

· Ensure all fundraising activity complies with GDPR, the Fundraising Regulator Code of Practice and Gambling Commission regulations. Support invoice processing, monthly management accounting, quarterly reforecasting and annual budget setting processes.

· Champion equality, diversity and inclusion in campaigns and across the organisation.

What you will bring

· Proven experience of planning and delivering multi-channel individual giving campaigns.

· Strong data and CRM skills, with experience of building selections and automated journeys.

· Excellent project management and stakeholder management skills, with attention to detail and the ability to manage competing deadlines.

· Strong copywriting and supporter communications skills, with a focus on storytelling and supporter care.

· Experience of monitoring and analysing campaign performance and using insight to improve results.

· Knowledge of fundraising compliance and best practice. A collaborative approach and commitment to equality, diversity and inclusion.

Why join us - You will be part of a friendly, inclusive, values-driven fundraising team working to improve the lives of people with a learning disability in the UK. We offer flexible working, generous holiday, a supportive learning culture and opportunities to develop your fundraising career. You will play a key role as we expand and improve our Individual Giving Program. 

The advert will close on 26 April with initial interviews held via Microsoft Teams shortly afterwards. We reserve the right to close the advert early if we receive a high volume of applications or once a suitable candidate has been identified. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.