Supporter care manager jobs

We are looking for ambitious and strategic Development Manager – Corporate and Philanthropy to lead the growth of our corporate fundraising, build high-value partnerships, and work with our network of senior supporters to unlock transformational opportunities.

With a strong foundation of mid-level corporate partners (typically £5k-£25k) and a skilled Senior Officer in place to manage and grow those relationships, you’ll be free to focus on securing new, higher-value partnerships and support.

The Role:

You’ll lead our corporate new business development identifying and approaching companies aligned with our mission, and converting them into long-term, mutually beneficial partnerships.

You’ll work closely with the Director of Fundraising to cultivate high-net worth individuals and senior volunteers who can introduce us to the right people and help get us in the room.

Working with colleagues across communications, marketing and services, you’ll create professional, pitch-ready presentations and proposals that inspire companies to partner with us – and then deliver those pitches at a senior level, with confidence and clarity.

Key responsibilities:

· Research, Identify and approach new corporate prospects, building a strong pipeline of potential six-figure partners

· Lead on creating bespoke, compelling pitch decks and proposals, working with the communications and Marketing Team to ensure quality and impact.

· Deliver high-level presentations and pitches to senior stakeholders across a range of industries.

· Work with the Director of Fundraising to identify and engage major donors and key contacts who can help unlock introductions and strategic support

· Manage Senior Officer who leads on existing mid-level corporate partnerships.

· Support the growth of the mid-level portfolio and ensure excellent stewardship and reporting for all corporate partners.

· Collaborate with marketing, communications, and service delivery teams to ensure partnerships are meaningful, on-brand, and mutually beneficial.

· Monitor income and pipeline progress, ensuring accurate forecasting and tracking.

What we’re looking for:

· A track record of securing new business or corporate partnerships, ideally in a fundraising CSR setting

· Confident writing and presenting skills, with experience creating professional pitch decks and delivering high-level presentations

· A strategic thinker who can spot opportunities, plan a compelling approach, and close the deal

· Experience collaborating across teams (e.g. Marketing design, service delivery) to shape proposals and deliver joint objectives

· A strong relationship-builder with the credibility to work with senior executives, philanthropists and decision-makers

· Organised, self-starting and passionate about helping families when they need it most

· Line management experience desirable, but not essential

We welcome applications from the commercial sector and those working in CSR, partnerships or business development roles

We will be reviewing applications ongoing so early applications are advised. We may close the advert earlier than advertised.

Only shortlisted candidates will be contacted. Please submit your CV along with a covering letter(max 2 pages) explaining how your experience fits the role. More details can be found in the recruitment pack attached. 

Closing date: 6 February 2026

About you:

Your friends as know you as empathetic, compassionate, and non-judgemental.

You are great at inspiring and motivating people to take action and improve themselves.

You are very self-aware, reliable, attentive and punctual.

Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.

If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.

About the role

In this role we will trust you to work with other team members on a caseload of clients delivering personalised support to them. You will proactively engage with our clients and provide a hand so they can overcome barriers, move into independent living and sustain a tenancy. Our clients have a range of support needs that impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse. You will deliver structured support and do some risk management so we will trust you to keep proper records and complete some admin tasks. This includes, reviewing support and risk plans, involving key stakeholders where required, showing and signposting our clients to appropriate external support and services, following safeguarding procedures, do some cleaning and contribute to the delivery of a housing management service including collecting income. You’ll also resolve difficult and challenging situations in a sensitive manner balancing the needs of the clients and the safety of the service.

Main Responsibilities Of The Role:

· Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

· To be a supportive and effective part of the team working as part of a rota including evenings and weekends.

· Maintain a safe, clean and welcoming environment.

· To support and encourage clients to care for themselves and develop independent living skills.

· To assess and manage risk for individuals and in the service, making use of emergency services as required.

· Report any safeguarding concerns without delay in line with procedures.

· To make and maintain Housing Benefit claims and support clients to pay their service charges regularly.

· To work in partnership with other agencies to ensure the delivery of holistic wrap around support.

· To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others.

· Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

· To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.

· Ensure that IT systems are updated as required and concise record keeping is completed promptly.

· Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.

· Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.

· To participate in the induction of and support new team members.

· To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

· To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

About us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

Open to: This role is a shift and rota'd role that includes bank holidays.

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

The Supporter Connection and Engagement Officer plays a key role in developing and deepening relationships with supporters through personal engagement, particularly via phone and email. This role helps to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission. The work that the Supporter Engagement and Connection Officer does directly enables our frontline work to happen.

Grade: NJC Point 31 - £41,771 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days (core hours are worked between 8am and 6pm Monday to Friday)
Contract: 12 months Fixed Term contract (with option to extend), subject to funding and the successful completion of a 6-month probationary period
Responsible to: Director of Delivery
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN

We are seeking to recruit to a brand-new post and are looking for an experienced and passionate full‑time Programme Manager (Live Well) to lead the delivery of our VCSE‑led Live Well infrastructure in Salford. 

In this role, you will support organisations across Salford to develop high‑quality Live Well Centres and Spaces, ensuring strong partnerships are built and delivery partners are managed in a clear, transparent and collaborative way. A key part of the role will be ensuring that all delivery aligns with the expectations set out in the GM Live Well Hallmarks. You will also be responsible for ensuring the programme’s impact is clearly demonstrated through robust monitoring, high‑quality data collection and meaningful insight.

Greater Manchester Live Well is a broad cross‑system partnership with particularly strong involvement from GMCA, NHS Greater Manchester and the VCSE sector. 

Launched in 2021, it is a core Mayoral commitment and embedded in the Greater Manchester Strategy (2025–2035). The vision is that by 2030, residents will benefit from a connected, preventative and equitable system of support, delivered through:

• A network of integrated Live Well centres and spaces in every locality
• A universal “no wrong door” approach
• Recognition that the VCSE sector has a key role to play (with dedicated VCSE funding)
• Consistent and connected support offers
• A neighbourhood‑based Social Model of Health
• A preventative system built on trust, early help and coordinated support

Salford CVS is the lead VCSE sector partner and accountable body for the Live Well implementation fund in Salford, working with public sector partners to strengthen community wellbeing and ensure accessible, high‑quality support for our city’s residents.

As Programme Manager, you will lead a VCSE‑driven programme that is transforming how residents access help and support in Salford. You will maintain a clear overview of programme developments, partners and activities, acting as a key source of knowledge for Live Well locally. You will share information proactively, strengthen connections across the system and bring partners together to maximise the programme’s impact. 

Your work will also span all of Salford CVS’s full Live Well portfolio, including the Economic Activity Trailblazer delivered via the VCSE Elevate Salford partnership, the WorkWell offer through Wellbeing Matters (VCSE-led social prescribing), and any additional Live Well activity that Salford CVS leads or contributes to in the future. This will include our work with our 10GM partners on a large-scale GM National Lottery funded VCSE-led programme called Live Well – Places of Hope and Connection, which you will programme manage here in Salford.

To apply

Please complete our online application form via the ‘Apply’ button.

If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.

Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Monday 2nd March 2026

Human Resources Manager (maternity cover)

Salary: £45,000-£50,000 / year

Location: Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed

Hours: Four to five days a week (flexible – minimum 28 hours/ week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week)

Contract: Up to one year fixed term contract. Start date March 2026

Benefits: 25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and access a personalised well-being budget through Better Space. All employees also have access to our Employee Assistance Programme.

About The Young Foundation

The Young Foundation is a not-for-profit organisation driving community research and social innovation. We bring communities, organisations and policymakers together to understand the issues people care about and support collective action to improve lives. We involve communities in research and innovate together to inspire positive change.

About the role

We are looking for an experienced HR professional to lead and run the HR function at both a strategic and operational level, providing expert guidance and leadership across the organisation. You will provide high-level support to the Chief Executive and Chief Operating Officer, ensuring the timely and effective delivery of HR services, both internally and with external partners.

This role is particularly suited to a confident, adaptable HR leader who can support and guide the organisation through a period of significant change, including the transition to a new CEO. You will play a key role in shaping organisational culture, embedding change initiatives, and ensuring HR strategies align with business objectives and values.

The successful candidate will combine strong operational HR expertise with strategic insight, acting as a trusted advisor to senior leaders while maintaining high standards of governance, compliance, and employee experience.

About you

We are recruiting an experienced Human Resources Manager with a strong track record of providing strategic HR leadership at a senior level, ideally within the charity or social impact sectors. You should have extensive experience in employee relations, performance management, and organisational development, with the ability to advise senior leaders and resolve complex HR issues with discretion and professionalism.

This role would suit a motivated self-starter with a passion for the work we do, someone who can work independently while also influencing and collaborating with senior teams and trustees. You will have a deep understanding of inclusive recruitment, employment law, payroll, pensions, and HR systems.

You should be a proactive, CIPD Level 7-qualified professional (or equivalent senior-level experience) with the ability to embed equality, diversity, and inclusion into all aspects of HR practice. Strong stakeholder management, strategic thinking, and the ability to turn people insights into actionable organisational improvements are essential.

Process

This is a two-stage application process. The first stage will involve an interview, and the second stage will consist of an interview and a potential task.

First stage interviews will take place w/c 2 February 2026 (online via MS Teams)

Second stage interviews will take place w/c 9 February 2026 (In-person at our office). There might be an opportunity for final candidates to meet the incoming CEO.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role: 

The Head of Income Generation & Marketing is a key member of Muslim Aid’s Leadership Team, responsible for executing the organisation’s fundraising and marketing strategy and overseeing all marketing and communications activities across the organisation. The post holder will lead the delivery of income generation plans, providing strategic direction and hands-on operational support to their direct reports to maximise income across all sub-department income streams. They will be accountable for growing and sustaining revenue from a diverse portfolio of supporters across the UK, ensuring income targets are met or exceeded.

The role includes mentoring and leading Management, supporting them to implement effective fundraising activity, achieve ambitious income and renewal targets year on year, and deliver high-quality stewardship experiences for supporters.

About the Role:

1. Design and deliver MA’s cross organisational fundraising and marketing strategy with a focus on sustainable and reliable unrestricted income generation. This will include key activities, areas of required investment, KPIs and milestones as well as the projected growth of fundraising income
2. Increase and diversify existing and new revenue streams specifically digital, CSR and private philanthropy.
3. Drive delivery against income targets by setting clear, ambitious, and achievable operational targets for each income stream, ensuring teams are supported to meet objectives aligned with Muslim Aid’s vision, mission, and strategic goals.
4. Provide effective marketing leadership for the organisation in collaboration with key stakeholders and drive forward transformational integrated marketing activities and campaigns.
5. Provide inspiring and motivating values-driven leadership to the team that enables them to deliver their goals and achieve their potential.
6. Build on the areas of High Net Worth and CSR in regards to income generated from corporate, major donor and trusts so that these areas become part of our sustainable fundraising foundation.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Experience across diverse fields of fundraising including individual, major and corporate funding and understanding of key fundraising markets.
2. Ability to develop and expand digital fundraising.
3. Ability to contribute to overall leadership and development of Organisation and bring MA’s fundraising, marketing communication and programme work closer together.
4. Excellent communication, presentation and interpersonal skills with the ability to influence and promote the charity to various stakeholders.

Why you should apply:

Join Muslim Aid as our Head of Income Generation & Marketing and take a leading role in driving our fundraising and marketing strategy. As a key member of the Leadership Team, you’ll oversee income generation across multiple streams, lead high-performing teams and grow sustainable income from a diverse supporter base across the UK. If you’re passionate about strategic leadership, impactful fundraising and delivering meaningful supporter experiences that enable life-changing humanitarian work, apply now to make a real impact at scale.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work. 

This role is perfect for an experienced and passionate fundraiser specialising in individual giving and looking to be part of an ambitious organisation focused on improving animal welfare globally.

You will be working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS), helping to raise funds to support the charities work, which in turn will mean more animals receive life-saving veterinary care.

As Individual Giving Manager, you will report to the Head of Marketing and take the lead on growing individual giving income. You will focus on retention to increase every supporter’s tenure and lifetime value while ensuring the right audiences are targeted to broaden support.

This is a new role and offers a great opportunity for the right candidate. There is some flexibility for hybrid working, but the role will require time at the Head Office in Cranborne, Dorset.

Other organisations may call this role Fundraising Manager, Individual Giving Lead, or Fundraising Lead.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world. Our Mission Rabies project runs mass canine vaccination and community education in the world’s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over 13 million children have been educated in rabies prevention, protecting the lives of people and animals.

Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries.

Main Duties & Responsibilities

• Working with the wider Marketing team, devise, plan and lead the execution of fundraising appeals to meet agreed targets, growing voluntary income from both cold and warm audiences.
• Grow one-off and regular giving income, identifying opportunities for acquisition and long-term donor development.
• Build on existing programmes to create outstanding donor care programmes to increase long-term support.
• Manage the Fundraising and Admin Assistant, who will support you in developing campaigns and communicating with supporters.
• Attend networking and other events to raise both charity’s profiles and meet agreed targets.
• Promote compliance with GDPR, fundraising regulations, and best practice in supporter care.
• Some evening and weekend working, to include travel, will likely be required.

Essential Skills & Experience

• 5+ years’ experience in a comparable role – ideally focused on individual giving.
• Working knowledge of regulations including GDPR and the Code of Fundraising Practice.
• Experience of using charity CRM systems
• Excellent copy writing and communication skills
• A passion for animal welfare
• A strong team player
• Excellent attention to detail and pride in delivering high-quality work.
• Proficient in Microsoft packages - Word, Excel, and PowerPoint
• The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
• The right to work in the UK

Desired Skills & Experience

• Examples of leading on one off and regular giving appeals using direct mail and digital channels.
• Experience of developing a stewardship programme to retain existing supporters.
• Experience in community, in memory and legacy fundraising.
• A recognised fundraising or marketing qualification
• A full UK drivers’ licence

About You:

Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect.

In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances.

You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn’t just important to you — it’s what drives you.

You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others.

If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team.

Main Purpose Of Job:

We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.

Main Areas Of Responsibility:

• To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.

• To assess risk and suitability of referrals to the service and book new clients in.

• Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

• To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.

• To work collaboratively with clients to identify and work towards suitable move on.

• To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.

• To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.

• To make and maintain Housing Benefit claims.

• Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.

• To represent Homeless Oxfordshire at interagency meetings, as required.

• Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.

• Maintain positive relationships with all stakeholders.

• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

• To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.

• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

• Comply with Homeless Oxfordshire’s policies and procedures.

• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Database Manager

Full time – 35 hours per week Monday to Friday

Location: London

Hybrid Working available

Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Database Manager.

We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.

The role is conveniently located near Liverpool Street and hybrid working is available.

You will report to the Director of Finance, line manage one Senior Database Officer and be responsible for managing The Sick Children’s Trust’s database, Donorflex, ensuring accuracy and integrity of data is maintained to a high standard. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis, ensuring GDPR-compliant records. You will be the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.

Duties will include:

• Overseeing the processing of all income transactions into the database on a timely basis
• Line manage, coach and support one Senior Database Officer
• Processing service user information into the database on a timely basis
• Responsible for all Gift Aid management
• Producing scheduled and ad-hoc data selections for mailings as requested
• Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making
• Responding to queries from staff in all areas of the Charity on database use, income coding and service user data 
• Leading on developing and streamlining the database processes and use of the database across the whole Charity, managing integrations between the Database and Finance system

About you

You have experience of managing a CRM database and working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.

You have experience of line managing and mentoring, supporting your direct report’s continued development and success.

You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.

You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.

Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.

Benefits

We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance, including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.

If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.

If you wish to apply for the role, please complete the questions in this application and submit your CV and cover letter demonstrating how you meet the person specification.

Closing date 31 January 2026

We are reviewing applications as they are received so early application is advised.

Make a real difference with our MND Connect team. Your compassion and clear communication will help people feel informed and reassured at a time when reliable support really matters

As a Support Adviser, you’ll provide high-quality information, practical advice and emotional support to people affected by MND. You’ll help callers understand complex topics such as new diagnoses, voice banking, genetic testing, financial support and available local services.

Every conversation is unique, and each one has real impact.

You’ll join a collaborative and resilient team who are committed to person-centred support. We share knowledge and stay focused on solutions that help the people contacting the helpline.

You’ll bring experience in information-giving, ideally from a helpline or support-service setting, strong communication skills, empathy and the confidence to support people in managing the impact of MND. Familiarity with CRM or contact-centre systems and Microsoft 365 is important, but full training and ongoing support are provided.

Professionalism, discretion and a commitment to safeguarding best practice are essential in this role.

If you’re proactive, compassionate and ready to make a meaningful difference, we’d love to hear from you. 

Hybrid Working and Flexibility: This is a 12-month Fixed Term Contract opportunity with the expectation to attend the office 2 - 3 days per week.

The official job title for this role is: MND Connect Adviser

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

Key Responsibilities

• Respond promptly to helpline calls, emails and forum posts
• Offer tailored guidance through active listening and sensitive questioning
• Provide clear information on MND Association services and signpost to external support
• Liaise with professionals and MND Care Centres to support complex cases
• Maintain accurate, confidential records and complete admin tasks efficiently
• Help improve services and uphold high-quality standards
• Identify and act on risks, including safeguarding concerns
• Promote the Association’s resources, values and mission in all interactions

About You

• Experienced in information-giving, ideally via helplines or support services
• A collaborative team player who shares knowledge and supports others
• Solution-focused, proactive and quick to learn
• Empathetic, resilient and confident supporting people in distress
• Skilled communicator, able to build rapport by phone and in writing
• Experience with CRM/contact centre systems and Microsoft 365
• Professional, discreet and committed to safeguarding best practice

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. This role requires a DBS check to be completed.

Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start Date: February 2026

About Us
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.

Role Overview
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

Requirements

• Alignment with Baca’s values and mission. Ability to respond to change and work as part of a diverse team.
• Self-motivated, proactive, and able to take initiative.
• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.
• Relevant training or willingness to complete essential training within the first year.
• Experience working with young people, especially in cross-cultural settings.
• Excellent communication, organizational, and ICT skills.
• Driving licence and access to a car.
• Enhanced DBS check required.

Personal Attributes

• Approachable, reliable, and a strong team worker.
• Supportive, responsible, and personable.
• Flexible and able to work occasional evenings and weekends.

Holidays And Benefits

• 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
• Pension scheme
• Health & Wellbeing programme
• Free parking
• Casual dress

How To Apply
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.

The Pilgrims’ Friend Society is a long-established Christian charity supporting older people to live well in safe, caring communities. We are seeking an experienced and inspiring Housing Operations Manager to lead our housing services and shape their future.

This is a pivotal role, driving the delivery of our Housing Strategy, ensuring excellent tenancy and estate management, and leading housing managers to achieve high performance, strong compliance and outstanding resident satisfaction.

You will provide visible, pastoral leadership to housing managers and residents, fostering cohesive teams, engaged communities and well-run schemes. You will oversee budgets, service charges, health and safety, safeguarding and GDPR, while ensuring our properties remain clean, safe and attractive. Resident engagement sits at the heart of the role, including meetings, consultation, prayer and community building.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Key responsibilities

• Lead delivery of the Housing Strategy 2025–30 and action plans
• Line-manage and support housing managers, promoting accountability and innovation
• Oversee allocations, tenancy and estate management, and resident engagement
• Ensure full compliance with housing legislation, policies and audits
• Manage budgets within agreed tolerances and monitor service charges
• Drive improvements in resident satisfaction, wellbeing and community life

About you

• At least 3 years’ management experience in social or supported housing
• Strong people leader with a supportive, values-driven approach
• Confident managing budgets, compliance and performance
• Highly organised, adaptable and IT-literate
• Willing to travel nationally and work flexibly, including on-call cover

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)).

Hours:

40 hours per week, usually worked over 5 days.

"On-call" cover required to meet demands

Benefits:

• Company car available if required
• Remote working
• Ongoing and continuous training and development
• Ongoing support from management
• Being part of our friendly and committed staff team
• Employee assistance programme
• Perkbox rewards
• Team events
• Paid DBS checks
• Pension scheme
• Recommend a Friend Scheme
• Medicash

— What our staff say about working at Pilgrims' Friend Society: …“a loving and supportive company …" —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

About You

We are seeking a Governance Manager & Executive Assistant to play a pivotal dual role at the heart of our organisation. You will ensure excellent governance across the Board and Committees, while also providing exceptional executive support to our CEO and Senior Management Team.

This is an exciting opportunity for someone who enjoys variety, responsibility, and meaningful impact. You will be calm under pressure, excellent at building relationships, and meticulous in your approach. You will balance strategic awareness with strong attention to detail, handle sensitive information with absolute discretion, and bring proactive energy to supporting leaders at every level.

In this role, you will be the person who makes sure we run effectively, transparently, and confidently. You will keep our governance on track, support strategic decision-making, and ensure our CEO and Senior Management Team have the structure, information, and support they need to deliver our mission.

If you love combining precision with people skills and you are looking for a position where your organisational capabilities, governance expertise, and ability to make things happen will be truly valued—we’d love to hear from you!

Summary Of The Role

The Governance Manager & Executive Assistant plays a pivotal role in ensuring our organisation operates smoothly, transparently, and in line with best practice. You will lead the coordination of Board and Committee governance, managing agendas, papers, minutes, regulatory compliance, and the maintenance of key governance records. You will also support Board recruitment, induction, and development, and help manage core processes such as the governance audit, risk register, and policy oversight.

Alongside this, you will provide high-level executive support to the CEO and Senior Management Team — managing diaries, coordinating meetings, ensuring effective information flow, and handling confidential matters with professionalism. This role suits someone who is highly organised, proactive, and comfortable managing both detailed governance tasks and fast-paced executive support, enabling senior leaders to focus on delivering our mission.

Main Areas Of Responsibilities:

1. Governance & Compliance Management

• Support the Board and SMT with a complete governance audit and coordinate actions from the resulting governance action plan.
• Support the CEO and SMT with the day-to-day management of Board and Committee business.
• Prepare and manage agendas, papers, and minutes, ensuring all documentation is accurate and circulated within required timeframes.
• Oversee governance compliance, regulatory adherence, and alignment with best practice.
• Maintain up-to-date governance records, statutory filings, and related documentation.
• Support the CEO and SMT with reviewing and maintaining the organisational risk register and coordinating actions.
• Maintain a repository of historic policy versions to support auditing and traceability.
• Support Board recruitment, induction, training, and evaluation processes.
• Facilitate effective communication between the Board, its committees, and SMT.

2. Executive Support

• Provide comprehensive administrative and executive support to the CEO and SMT, including diary management, correspondence handling, travel planning, and meeting organisation.
• Coordinate schedules and support the wider SMT team with document preparation and logistics.
• Manage the flow of information to and from senior leaders, ensuring timely action on priorities.
• Handle confidential matters with discretion and professionalism at all times.
• Comply with Homeless Oxfordshire’s policies and procedures
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted on a rolling basis.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Please note that this vacancy is a fixed-term contract until May 2026, with the possibility of extension.

Our supporters are at the very heart of our fundraising efforts. The team responsible for data management, supporter care, and compliance plays a vital role in enabling our fundraising teams to operate effectively.
We work closely with Battersea colleagues, suppliers, and agencies acting on our behalf to collect, process, and analyse data. We are committed to supporting our generous donors and customers by ensuring their contributions are recognised and celebrated through outstanding customer care.
We ensure that all fundraising activities are carried out with diligence, care, and in full compliance with relevant regulations, using data-driven insights to maximise impact.
The Supporter Services Administrator is responsible for delivering excellent supporter care to existing, potential and previous supporters of Battersea, to develop relationships and maximise income for Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 21st January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.