Supporter care manager jobs

Team: Brand & Marketing

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £54,687.21 per annum

Contract: Permanent

All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Creative Manager:

• The Creative Manager is key to enabling the brand and marketing team to support our organisational goals: Enhancing cat welfare and increasing our impact, supporting volunteering to become an exemplary voluntary organisation, deepening our engagement with customers and supporters, and enabling vital income generation activity to support financial sustainability.
• Acting as guardian and ambassador of the Cats Protection visual and verbal brand, this role is responsible for defining our creative strategy and delivering this through our internal creative team of designers and content writers and via external agencies, helping to reach and engage with new and existing audiences.

About the Brand & Marketing department:

• We sit within the Marketing & Income Generation directorate
• Our team is responsible for supporting Cats Protection’s organisational goals through enabling vital income generation activity, delivery of consistent cat welfare messaging and driving brand awareness and engagement with key audiences
• We currently have a team of 27

What we’re looking for in Creative Manager

• Experience of creative strategy development and activation across both design and copy
• Significant experience designing for brand and amplifying brand messaging
• Strong experience of managing and developing an in-house creative team or studio including copywriters in line with brand guidelines
• Experience in fundraising design for the charity sector
• Strong experience of Mac-based design using leading creative software
• Good experience of overseeing copywriting for advertising campaigns, direct mail, email, website and social media
• Experience of budget management and reporting

What we can offer you:

• Range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 1st April 2026

Virtual interview date: 16th April 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form including submitting portfolio

2. Virtual interview via Microsoft Teams

3. Final stage interview with presentation

Only applications submitted via our standard recruitment process will be considered, we do not accept applications emailed directly

About You:

You are a reliable, compassionate and calm individual who is committed to supporting vulnerable people. You are able to work independently during night shifts while remaining a supportive member of the wider team.

You communicate well, build positive relationships with residents and colleagues, and handle challenging situations in a professional and respectful manner. You are organised, attentive to detail and comfortable completing records, handovers and routine checks.

Most importantly, you are motivated to create a safe, welcoming environment and to support residents in developing confidence and independent living skills.

Main Purpose Of The Job:

This role is responsible for delivering a safe and supportive service to all residents living at O’Hanlon House during the night. The post holder needs to work alongside the day and night teams to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures.

Main Areas Of Responsibility:

• Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

• To be a supportive and effective part of the team working as part of a rota including nights and weekends. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.

• Maintain a safe, clean and welcoming environment.

• To support and encourage clients to care for themselves and develop independent living skills.

• To assess and manage risk for individuals and in the service, making use of emergency services as required.

• Report any safeguarding concerns without delay in line with the charity’s policies and procedures.

• Comply with the charity’s health and safety standards.

• Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

• Actively ensure security of the building through regular checks and monitoring of CCTV system.

• To carry out designated cleaning and laundry duties (and any other housekeeping tasks).

• To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.

• Ensure that IT systems are updated as required and concise record keeping is completed promptly.

• Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.

• To participate in the induction of and support new team members.

• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

• To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this position.

• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied promoted in carrying out duties of the post.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

About Spear

We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.

Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).

About the role

We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.

This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.

We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.

Key information:

• Salary: £37,000
• Location: Northern Regional Hub (Leeds) with regional travel in the North
• Full-time, 12-14month Fixed Term Contract, with the possibility of extension
• Closing date: Friday 10th April, 09.00am (we interview on a rolling basis and will close the role early if we find the right candidate)

For more information please read through our Job Specification and Work with Us Pack.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Person Specification

• A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
• Strong leadership ability with the confidence to make effective decisions
• Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
• An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
• An excellent communicator (both written and verbal)
• Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
• Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
• Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
• Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases

An exciting opportunity has arisen for a House Unit Manager, Residential to join our Nursing and Quality Team. This role will require the successful candidate to be accountable, alongside a team of Clinical Leads and Deputy House Managers, for leading and managing a team of nursing and care staff to ensure the delivery of high-quality care to children and young people.  

You will be the lead professional responsible for coordinating the overall care and management of the children across a minimum of three Residential Houses and be the key contact for the family and multidisciplinary team.

You will provide clinical and operational leadership across all the Residential Houses providing highly specialised advice to nursing teams and wider professional colleagues as well as be involved in the strategic development of the residential services.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

· In collaboration with the Placement Managers, you will ensure care is appropriately planned and resourced, and you will ensure care is delivered in a safe manner at all times.

· You will be responsible for ensuring that the care in the Houses enables the children to access rehabilitation sessions, clinics, education and leisure activities as scheduled in their timetable.

· You will work as part of a leadership team comprising of a House Unit Manager, 4 x Deputy House Managers / Deputy Clinical Leads and 4 x Clinical Leads.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: Wednesday 8th April 2026

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

 Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Spiritual Care Lead

At Prospect Hospice, we believe that caring for someone at the end of life means caring for the whole person, their physical, emotional and spiritual wellbeing.

We are looking for a compassionate and thoughtful Spiritual Care Lead to help ensure that spiritual care remains a central part of the support we offer to patients, families, carers, staff and volunteers.

This is a unique opportunity to contribute to deeply meaningful work, supporting people as they reflect on life, relationships, belief, meaning and identity during some of life’s most profound moments.

Hours: 12 hours per week (with flexibility to meet service needs).

The role

Working as part of our Family Support Team and wider multidisciplinary team, you will lead the development of spiritual care across the hospice and provide specialist support to those experiencing spiritual or existential distress.

You will help ensure that spiritual care is inclusive and accessible to people of all faiths, beliefs and life stances, recognising that spirituality is about far more than religion.

The role provides the chance to support peoples’ needs at a crucial time of their life, offering a place to explore their illness and emotional wellbeing, any anxieties and fear, concerns about their family and what the future looks like, focusing on coping strategies which they can use to empower them or bring peace and clarity.

Through your work you will:

• Offer compassionate spiritual and pastoral support to patients, families and carers
• Support colleagues in recognising and responding to spiritual needs
• Contribute to multidisciplinary discussions and care planning
• Provide opportunities for reflection and support for staff and volunteers
• Build relationships with local faith leaders and community networks
• Help shape and develop spiritual care services across the hospice

Your presence and leadership will help create space for reflection, connection, dignity and meaning at the end of life.

About you

You will bring both professional expertise and deep compassion. You will have:

• A recognised pastoral care, counselling or spiritual care qualification
• Membership of a relevant professional body (e.g. hospice or healthcare chaplaincy association)
• Experience supporting people through complex emotional or spiritual distress
• Strong understanding of diverse faith traditions, beliefs and cultural perspectives
• Experience working collaboratively within multidisciplinary teams
• Excellent listening, communication and reflective practice skills

Experience within palliative care or healthcare would be beneficial, but most important is your commitment to compassionate, inclusive and person-centred care.

Informal visits or calls are very welcome, please contact Jaqui Gullis, Clinical Lead.

The Family Support team say

• "We’re a small, supportive team where everyone’s voice matters.  We work with autonomy and are dedicated to creative, person centred care.”

• “The work is challenging and it can be emotive, but it is deeply rewarding and the team work is strong”.

• "The leadership is strong and leaders are accessible, engaging and empowering. Clinical supervision and reflective practice is actively enabled”.

• "We have a strong learning culture and work closely with an experienced multi-disciplinary team. Together, we create meaningful and positive change for the people we support.”

Interviews will commence from Friday 17th April.

We offer a great range of benefits, including:

• 27 days annual leave entitlement plus bank holidays (rising with length of service)
• Membership of the NHS pension scheme is available for existing members
• Generous contributory pension scheme for all other staff
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme and wellbeing team
• Supportive induction, training and development
• A values led, inclusive working environment
• Free on-site parking

At Dandelion Time, we support children facing significant emotional challenges, often, but not always, rooted in adverse childhood experiences such as domestic violence, abuse, or neglect. Our systemic, trauma‑informed approach focuses on the whole family, helping them build healthier relationships, create positive change, and move towards brighter futures.

Nature is at the heart of everything we do. Through hands‑on activities in the natural world, children and families connect with the earth, plants, animals and with each other.

About the Role 

As a Family Support Worker, you’ll play a key role in delivering our therapeutic programme. Working alongside the Therapeutic Programme Manager and Family Caseworker, you will help plan, prepare and facilitate meaningful therapeutic sessions for children and their families. This may include leading group sessions supported by Teaching Assistants or collaborating with teaching staff involved in each child’s care.

Why Join Us?

You’ll be part of a welcoming, energetic and committed team making a real difference in the lives of vulnerable children. The work is deeply rewarding, offering the opportunity to help families rebuild relationships and create new beginnings.

What can you bring to Dandelion Time?

To thrive in this role, you will have experience supporting disadvantaged children or those with SEND, as well as an understanding of the challenges faced by parents and carers managing their own wellbeing. Experience as a Youth Leader, Scout Leader, Forest School Leader,  or in a similar child‑centred, outdoor or community role, will be a real asset.

You’ll have a genuine passion for hands‑on, creative activities, whether that’s crafting, working with the land, or caring for animals. An interest in our land‑to‑table ethos, including the preparation and cooking of healthy, nutritious food, will help you feel right at home.

Above all, you’ll bring a warm, joyful presence to the families you support, helping to create a safe, nurturing environment where children can grow, explore and flourish.

Purpose of the Job

Hammersmith and Fulham, Ealing and Hounslow (HFEH) Mind have an exciting opportunity to be part of our long-standing MHST. As one of a few Third Sector providers of MHSTs, we are looking for someone who is adaptable, compassionate and dedicated, especially in supporting children and young people who face inequity.

To be eligible for this role, you must have a registered core profession in a relevant field (e.g. Psychology, Mental Health Nursing, Social worker, Therapist and must be registered with UK relevant professional body). You will have successfully completed the PG Certificate in Supervision for Children and Young People’s Mental Health or must be willing to complete this course as part of your employment with us, should the opportunity arise (with our support).

Working closely with schools in the borough of Hammersmith and Fulham, you will supervise and support a diverse staff team to deliver a large NHS contract. Your role will be to provide supervision and line management to staff, as well as delivering CBT based group and 1:1 interventions in schools.

Key Responsibilities

Supervisory, clinical and line management

· Supervise and line manage a team of mental health professionals and/or trainees based in schools.

· Work closely with the MHST Service Manager and Clinical Lead to ensure that the provision is high quality, clinically safe and reflects best practice.

· Ensure that the KPIs and objectives of the MHST, and individual objectives, are met by you and your team.

· Provide high-quality case-management support to your team

· Audit cases for quality and safeguarding purposes.

· Be the Duty Manager on a shared rota basis (up to 2 days per week).

· Assess and monitor risk and draw up appropriate risk management plans.  Develop your team to understand and manage appropriate levels of risk.

· Participate and deliver group clinical supervision and reflective practice sessions and provide training to the team.

· Supporting building on the existing programme and expanding the service into new schools using learning so far.

· Provide support for SMHPs and others in using CYP-MH compliant routine outcome measures.

· Use IAPTUS and HR based databases for effective case recording and management recording (e.g. 1:1s, probation reviews, annual appraisals).

· Understand and advise on safeguarding/clinical risk issues that may arise, following both organisational and school policies and procedures.

· Support staff to deliver tailored, appropriate services to a diverse range of children and families.

· Oversee the development of new resources (e.g.) to support young people who have disengaged from school or have additional needs.

· Participate in your own clinical supervision and line management, keep up to date with relevant policies and procedures and attend relevant training and CPD opportunities.

· Meet the requirements of your own professional body.

Delivery to School-aged Children and Young People and families

· Develop and deliver high quality interventions with children and young people that reflect the population of Hammersmith and Fulham, and adapt to meet individual needs.

· Support children and young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties. 

· Work in partnership with families to provide culturally appropriate psychological interventions.

· Hold a caseload, including more complex cases. Make referrals to appropriate agencies (e.g. CAMHS).

· Develop and help deliver workshops, groups and individual interventions for children and young people in schools, utilising CBT principles.

· Work with the Whole School Approach Lead and Clinical Lead to identify training and support needs for school staff and/or parents.

Person specification

Qualifications (Essential)

· Appropriately qualified and registered professional e.g.  EMHP, clinical or educational psychologist, systemic family therapist, psychotherapist, CBT therapist, Mental Health Nurse or social worker with CYP MH experience. 

· Evidence of continuing professional development as required by the BABCP/HCPC/UKCP/NMC/BACP/BPS/Social Work England.

· Registration with BPS or BABCP or equivalent.

Qualifications (desired)

· PG Certificate in Supervision for Children and Young People’s Services or willingness to work towards it if a suitable training opportunity arises.

· CBT/CYP IAPT qualification or similar

Experience

· A minimum of three years’ experience as a Child and Young Person’s Mental Health professional

· At least one year’s experience of supervising and case-managing practitioners

· Some line management experience

· Experience of delivering evidenced-based 1:1 and group CBT interventions for mild to moderate mental health issues (e.g. low mood and anxiety) to children

· A range of therapeutic skills and experience

· Experience of providing specialist assessments and evidence-based interventions with individuals and groups presenting with a range of needs.  

Knowledge/Skills

· Knowledge and understanding of the theory and practice of specialised therapies for children and young people, and ability to apply this within a school setting

· Ability to line manage and supervise staff delivering mental health support within schools

· Advanced theoretical knowledge of psychosocial theories of mental health and the evidence base for delivery.

· An understanding of the complex factors that influence work at all levels within an education setting or relevant wider systems 

· Advanced knowledge of mental health assessments and ability to apply them meeting the needs of a diverse population.

· Knowledge of legislation in relation to the client group, of child and adult safeguarding, and equalities/diversity and inclusion.

· An ability to deliver culturally appropriate psychological interventions, and an ability to adapt delivery to meet the needs of the school communities we work in.

· Ability to select and administer a broad range of assessment tools, resources and frameworks to deliver high quality interventions and evaluate outcomes and progress of children and families.

· Excellent communication skills which enable you to be an effective supervisor and line manager, as well as supporting children, school staff and families.

· Well-developed IT skills and experience working with clinical databases such as IAPTUS.

· Ability to work effectively within a multi-disciplinary team, balancing the needs of the schools and HFEH Mind.

· Ability to manage emotionally stressful situations and clinical risk, support staff in this, and to respond to the requirements of being duty manager.

Skills, Attributes & Qualities

· A passion for supervising, supporting and developing staff.

· A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.

· Skilled in working closely with colleagues (e.g. Service Manager; Clinical Lead) and clearly sharing roles and responsibilities.

· Ability to form and maintain relationships (e.g. with schools, commissioners), and communicate effectively with all stakeholders and young people.

· Ability to manage own workload, work to deadlines and prioritise effectively, and bring out these qualities in your team.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults. 

Post is subject to an enhanced DBS check

About You:

Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect.

In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances.

You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn’t just important to you — it’s what drives you.

You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others.

If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team.

Main Purpose Of The Job:

We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.

Main Areas of Responsibility:

• To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.

• To assess risk and suitability of referrals to the service and book new clients in.

• Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

• To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.

• To work collaboratively with clients to identify and work towards suitable move on.

• To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.

• To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.

• To make and maintain Housing Benefit claims.

• Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.

• To represent Homeless Oxfordshire at interagency meetings, as required.

• Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.

• Maintain positive relationships with all stakeholders.

• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

• To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.

• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

• Comply with Homeless Oxfordshire’s policies and procedures.

• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

This is an exciting opportunity to help grow our retail operation and support animal welfare across Derbyshire. RSPCA Derby is looking for an experienced and motivated manager to lead, develop and shape the future of our charity retail operation.

As Retail Development Manager, you will:

• Lead and develop a network of charity shops and retail teams
• Drive income growth across physical shops, online sales and gift aid
• Ensure high standards of customer service, compliance and financial control
• Manage retail performance, budgets and reporting
• Identify and develop new retail opportunities to support our strategic ambitions
• Play a key role in supporting animal welfare through sustainable income generation.

We’re looking for someone who:

• Has significant experience in retail management, ideally across multiple sites
• Is a strong, inclusive leader with experience managing and developing staff and volunteers
• Has a proven track record of meeting financial and commercial targets
• Is organised, resilient and comfortable managing competing priorities
• Shares our commitment to animal welfare and our values
• Is confident working with data, budgets and performance reporting
• Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference.

Why Join Us?

• Make a real impact supporting local animal welfare
• Lead a values-driven retail operation with room to innovate and grow
• Work with committed staff, volunteers and supporters
• Be part of a respected local charity making a difference every day

Circa £45,000 per annum

Permanent

Part home/Part office (London) based

As the world’s leading children’s organisation, UNICEF delivers life-saving essentials and long-term solutions that transform futures. From clean water, nutritious food and vaccines to education and protection from violence, we reach more children than any other organisation. Our work is powered by collaboration - with families, communities, partners and governments in over 190 countries - because real change happens when we act together.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Marketing Manager.

You will play an integral role in the delivery of marketing campaigns and developments in our multi-disciplinary marketing teams. You will work on a range of channels, products and campaigns. You will have excellent applied knowledge of core marketing practices such as media planning, ad tech, content development, supporter journey development and testing and measurement.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 26 March 2026.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate that most colleagues will work from our offices on the Queen Elizabeth Olympic Park in Stratford, East London one or two days a week, and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Join us at Community Integrated Care and help shape the future of social impact.

We’re looking for a Senior Communications and Marketing Manager to lead the marketing and communications of our specialist Partnerships and Communities function.

In this strategic position, you’ll join a specialist team that designs programmes that transform lives and challenge inequality, collaborating with iconic brands, innovators, and influential public figures. This is a unique opportunity to drive campaigns, projects and partnerships that create societal change.

This is a full-time permanent role with national travel and regular / weekly presence required in our head office in Widnes, so the ideal candidate will be based within an hour’s commute of Widnes.

What is "The Deal" for you?

• Transformative work: You’ll work with our portfolio of exceptional partners, including British Cycling, Rugby Football League, Lawn Tennis Association and RSPB, and high-profile brands and public figures, in a team that have been named ‘Care Innovators Of The Year’.
• Flexibility: Work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. You can work from home, or from our head office in Widnes, or a flex between the two (there is a requirement to travel to our head office at least once a week).
• Development: We'll work with you to develop your career, in an incredible role where you’ll build skills and experience working with exceptional people and brands.
• Pension and benefits: contributory pension scheme, retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
• Best Lives Possible: You'll be working for an award-winning charity that is dedicated to ensuring that people who draw on social care can live the Best Life Possible.

You’ll take ownership of the communications and marketing requirements for our Partnerships and Communities portfolio, ensuring every project has a clear, impactful marketing strategy. From developing inclusive campaigns and activations, to building new relationships, products and partnerships, you’ll be at the heart of promoting our work and growing our influence.

You’ll work in close collaboration with our award-winning Communications and Marketing function to ensure your strategies align with, and complement, our overarching communications strategy, vision and corporate brand. By coordinating with our PR, Social Media, and Marketing teams, you’ll drive consistency and cohesion through the Partnerships and Communities programmes, helping us amplify our message and strengthen our impact.

Key Focus Areas

• Supporting partnership, funding and supporter growth and retention by working with the Partnerships Development Manager to develop partnership strategies and materials (e.g., pitches, proposals, content, impact reporting), and track/evaluate partnership activity to evidence impact and attract new support.
• Commissioning and managing the creation of accessible and effective assets (e.g. presentations, toolkits, social content, video) that are used in the delivery and implementation of a wide variety of programmes and campaigns, across diverse themes. This will involve close collaboration with the Senior Programmes Design Manager and our partners.
• Developing and overseeing integrated marketing and communications plans for the programmes and campaigns – considering objectives, audiences, channels, timelines and KPIs - in close collaboration with Community Integrated Care’s in-house internal and external Marketing and Communications team and operational colleagues, and our partners, to ensure that we reach and empower our target audiences.
• Identifying, delivering and collaborating on profile-raising activations with partners (e.g., events, co-branded campaigns, ambassador activity, PR opportunities) that celebrate the charity, extend reach, and support a more inclusive society, working with Community Integrated Care’s external communications team – including PR and Media, Social Media, Policy & Public Affairs and Design specialists.

Our Ideal candidate:

• Degree-qualified in Marketing, Communications, or related field.
• Proven experience in content creation, media relations, and digital marketing.
• Strong track record in strategy design, project management, and inclusive marketing.
• Skilled in copywriting, data analysis, and creating engaging presentations.
• A creative, detail-focused professional who thrives in a fast-paced environment.
• Passionate about social inclusion, community development, and making a positive impact.

Why join us?

• Be part of a charity that’s changing lives through innovative social impact programmes.
• Work on high-profile campaigns with partners, ambassadors, and influencers.
• Enjoy opportunities for professional growth, coaching, and development.
• Make a tangible difference in communities across England and Scotland.

Ready to lead impactful campaigns and help us create a better world?

Apply today and be part of something extraordinary.

Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

• Location:  West Berkshire
• Annual Salary: £47,710.05 (inflationary uplift effective 1st April 2026)
• Hours per week: Full time (37.5 hours) 
• Required: Full UK driving licence and access to a car/vehicle. Level 5 in Health and Social Care 

Help lead the kind of support that helps people live life their way

At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted - ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen across our supported living services in West Berkshire.

How will I be effective?

You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best.

You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life. 

You will encourage teams to be creative, courageous, and practical in helping people live life their way. 

What will I do as an Operations Manager?

• You will ensure people are in receipt of amazing, safe, and consistent support which is always shaped around them.
• You will lead with heart, setting a clear example and creating a place where everyone feels respected and valued.
• You will bring people together to work in the same direction, making sure the people we support are truly at the centre of everything.
• You will help people have real choice and say in their lives. 
• You will maintain and manage an effective budget. 
• You will be responsible for enhancing and maintaining quality and compliance across all the locations under your management.
• You will be the Registered Manager for your locations and be part of the on-call rota .    This post reports into the Divisional Director. 

What do I need?

• You will have previous experience managing teams (managers) in supported living, ideally supporting adults with Learning Disabilities and Autism.
• You will have a clear understanding of the expectations set by our regulators, the CQC.
• You will need previous experience in managing and maintaining a budget.
• You will need a proven history in driving and maintaining KPIs, compliance, and quality.
• You are confident using tools like Word, Excel, and other everyday IT systems.
• You will need to work flexibly, as required and be prepared to frequently travel across the area.

This role is classed as a Hybrid role and so travel expenses will be calculated deducting your usual commute to the registered location, in this case our Newbury Office. For this role you are required live within 1 hour travel distance of the boundary of West Berkshire and the locations you will be registered to support.

We are seeking a motivated and forward-thinking Operations Manager to lead our service delivery team supporting children and young people affected by crime across Lancashire.

This is a full-time, fixed-term role to provide maternity cover. The post is currently home-based, with plans to move to a hybrid working arrangement in the near future, with an office base centrally located within Lancashire. Regular travel across Lancashire may be required.

If you're committed to making a positive difference and bringing strong leadership to a dedicated team, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.

Key Responsibilities:

In this role you will:

• Manage and monitor service performance against KPIs and business plans.
• Lead and support your team through effective recruitment, training, and performance management.
• Build and maintain strong relationships with key external partners and stakeholders.
• Analyse data and produce reports to inform service improvements.
• Support strategic projects and represent Victim Support externally as required.

This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.

About You:
We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.

Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.

Key skills and knowledge required for the role are:

• Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
• Strong safeguarding knowledge and practice.
• Ability to analyse data and produce clear, evidence-based reports.
• Awareness of the impact of crimes on children and young people.
• Experience working directly with children and young people.
• In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About us

Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of individuals and their families affected by MPS, Fabry and other related lysosomal diseases.  This is a rare opportunity to join our Support & Communities teams who provide direct support, practical guidance and other patient focused activities to over 1500 members and their families, UK-wide. 

Our Support Team raise awareness both within the MPS community and external agencies, offering information, advice, support, and advocacy in a range of areas including clinical management, health and social care, housing, education, transition, independent living, palliative care, and bereavement.  

Ideal candidate

As a Senior Support Officer, you will primarily be responsible for raising awareness and providing a high-quality support and advocacy service to our members and their families.   You will be a relationship builder who cares about the community we serve and ensures that the individual (or family) remains at the centre of support.  You will have experience in multi-agency working and an in-depth understanding of the needs of those with disabilities, their families and carers.  Demonstrable experience and knowledge of health and social care, education and relevant assessment processes are essential. 

As deputy safeguarding lead officer for both shildren and vulnerable adults you will take the lead in the absence of the safeguarding leads and be confident sharing your knowledge with new recruits through mentoring.

You will have excellent written and oral communication skills, with the ability to uphold best practice, challenge poor policy and inappropriate decisions.  Excellent IT skills and the ability to plan, prioritise and deliver to tight timescales are essential.  You will be self-motivated and highly organised, juggling many strands of work. 

As part of a small, dedicated team, you will have a positive attitude and a willingness to work collaboratively with your colleagues and external parties to raise awareness, advocate for our membership, as well as supporting the delivery and development of services for the MPS Society community.

Whilst a relevant qualification within health & social care, education or a related field is desirable, other knowledge and work experiences may be equally as valuable in this role. Prior knowledge of MPS and related conditions is not required however a special interest in neurology and working with individuals with neurological disabilities is advantageous.  In-depth support and training to develop expertise in MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions will be provided.   

What we can offer you

Join us and you will be working for a caring charity offering:

• A competitive salary
• Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
• Extra leave between Christmas and the New Year
• Pension
• Life assurance (subject to the conditions of the scheme)
• Employee assistance programme offering support 24/7

Further information

The successful candidate must be eligible to work in the UK.

This is a full-time role (35 hrs per week) however part time hours, with a minimum of 28 hrs per week may be agreed for the right candidate.  Salary will be pro-rata for part-time.

The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.

This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.

This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. This may on occasion include early morning and/or evening working and sometimes overnight stays.  You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.

We encourage candidates to visit the MPS Society website to learn more about us and the community we serve.  Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.

Disclosure & Barring Service (DBS)

The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences.  MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities. 

This post is exempt under the Rehabilitation of Offenders Act 1974.  Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process and for this to be reviewed on a regular basis. 

Next steps: 

Applications:  Please provide your CV and a supporting statement (maximum 750 words) outlining your understanding of how rare, complex and progressive conditions such as Mucopolysaccharidoses (MPS), including their neurological impacts, can affect individuals and families across the life course. In your response, please describe the experience, skills and approaches you have developed that would support you to carry out the Senior Support Officer role, including (where relevant) supporting people with complex needs, working across health, education and social care systems, and providing advice, advocacy or casework support.

Kindly note, applications received without a supporting statement will not be considered. 

Closing Date:   Whilst we have an initial closing date of 20th March, we reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.

1st interviews:  Initial virtual interviews will be held end March/early April.

2nd interviews: Final face-to-face interviews and assessments will be held on 16th & 17th April at MPS House, Amersham.