Supporter care manager jobs
Are you an expert in fundraising compliance who’s looking for your next career move?
Great Ormond Street Hospital Charity are hiring for a Fundraising Compliance Manager to join our team. We are committed to ensuring we have the highest compliance standards for all our fundraisers ensuring they are equipped to deliver high quality and ethical fundraising at all levels.
Salary
The salary for this position is £45,866 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Delivering fundraising compliance measures across the Charity.
- Working alongside our external fundraising agencies to quality assure activity ensuring our supporters are at the heart of all they do.
- Monitoring and reporting on complaint trends, working collaboratively across the charity teams to ensure a great supporter experience.
- Producing accurate, timely reports for the Fundraising Leadership Team and Trustees, enabling appropriate oversight at the right level.
- Developing our internal Fundraising Compliance Page, ensuring that fundraising teams have the resources and are empowered to deliver their fundraising campaigns compliantly.
This role is focused on compliance, but you will also get involved in training activities.
Skills, Knowledge and Expertise
- Significant experience working within fundraising compliance.
- Expert knowledge of the Fundraising Code of Practice.
- Understanding of gambling commission legislation in relation to charity lotteries.
- Experience writing reports for different audiences.
- Understanding of GDPR regulations.
- Experience delivering training.
- Exceptional relationship building skills.
- Strong communication skills.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Job Title: Senior Fundraising Manager
Responsible to: Director of Communications, Engagement and Fundraising
Salary: £49,271 - £54,766
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time 5 days per week (35 hours per week) with a minimum of 2 days per week in the London office. Occasional work outside normal working hours with time off in lieu.
The package also includes
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8% employer pension contribution
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25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
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Season Ticket Loan
About Us
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
About the Role
The role sits within the Communications, Engagement and Fundraising (CEF) directorate and reports to its director. The team serves the needs of the organisation by engaging a range of key audiences through various media channels, volunteer engagement, events and fundraising. The post holder will work in close collaboration with others across the organisation and will enjoy working in an innovative and creative environment.
You will lead the Fundraising team, including Supporter Care, in developing and implementing team plans and strategies to ensure long-term growth and delivering targets.
Working with the Director of Communications, Engagement & Fundraising, the Senior Fundraising Manager will deliver the organisational Fundraising strategy. This will include leading on all USPG fundraising streams including fundraising appeals, regular giving, legacy fundraising, major donors, church engagement, diocesan appeals, trust and foundations, grants and partnerships and any new fundraising products.
You will line manage the Individual Giving Manager and Fundraising Stewardship Manager, supporting their professional development to help achieve annual fundraising targets and objectives.
About You
You will be responsible for delivering fundraising appeals, products and campaigns, ensuring that supporters go on a meaningful and experiential journey with USPG and become lifelong supporters. You are, therefore, a confident, passionate, organised and creative senior manager with the proven ability to motivate and inspire your team and USPG supporters.
You will bring energy and passion to this role and have the responsibility for delivering on time fundraising activity across the organisation. Your experience will bring our vital work to life in inspiring ways that increase engagement and individual giving, while ensuring that retention and acquisition strategies are in place, regularly reviewed, and continuously strengthened to grow the USPG supporter base. You will bring a freshness of ideas, whilst maintaining operational efficiency, quarterly reporting and inspirational leadership.
You will have the opportunity to shape our direction over the coming years as we seek to amplify our voice to rethink mission, energise church and champion justice.
How to apply
Please complete the application form and equal opportunities form and send to the email indicated on the application pack by Thursday, 30 April 2026
Interviews will take place on Wednesday, 13 May 2026. Shortlisted candidates may be asked to prepare a short task ahead of interview.
Our commitment to safeguarding
USPG is committed to promoting the well-being, autonomy and dignity of all, and preventing any type of unwanted behaviour at work. USPG’s Safeguarding policy is available alongside the Job Description for this role. Employees are also required to comply with the Code of Conduct, available through the Staff Handbook for employees.
In addition, all offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal record checks. USPG also participates in the Inter- Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
- Closing date for applications midnight on Sunday 26 April 2026
- First stage interviews w/c 11 May 2026
- Second stage interviews TBC May 2026
How to apply
To apply for this role, please submit the following documents:
- An anonymised CV Please remove your name and any other personal identifying details.
- A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
- The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
- GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have?
(300 words max) - Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome?
(300 words max) - Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve?
(300 words max)
The client requests no contact from agencies or media sales.
The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s.
As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.
This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.
You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.
There will be a requirement to work irregular hours as well as frequent local travel.
Please note that interviews will take place on Thursday 7th May in Maggie's Manchester.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Our UK education programme sits at the heart of BPNA’s charitable mission and is a significant source of income - delivering to over 1000 short-course attendees and over 700 conference delegates annually across virtual and face-to-face formats. We also run a distance learning programme and a support new course development, with faculty across the UK.
This is a senior, varied and highly rewarding role. The post-holder works closely with the Director of Education, Executive Director, education committees, and a wide network of faculty and external partners.
As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further.
We are seeking to appoint a UK Education Manager to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week).
JOB PURPOSE
The UK Education Manager provides operational leadership and supports strategic direction for BPNA’s UK education portfolio. The role is accountable for the short-course programme (about 36 courses per year), the annual conference, distance learning support, Instructor Training Day, new course development and faculty development. The post oversees budget responsibility for UK Education and Conference income, which together represent a substantial proportion of BPNA’s annual turnover.
This role is based at the Bolton office, where you will lead two of the BPNA Education team while working and liaising with the Education Content Co-Ordinator, based in the London office
The post-holder is an active member of the BPNA Secretariat Management Team, and serves as Secretary to the Education, Quality & Standards Committee and related steering groups. The role requires leadership, sound judgement and a hands-on, highly organised approach to complex programme delivery.
ABOUT YOU
This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site and online, organise highly educated people whilst remaining calm and maintaining a sense of humour.
We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.
While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.
WHY COME AND WORK FOR US?
At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.
We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 7% employer contribution.
LOCATION
While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home.
With your line manager and the team you oversee, you will agree how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.
HOW TO APPLY
To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.
Closing date: 4 May 2026
Interviews aimed for: 11 or 12 May 2026 (please keep available). Please do clearly inform us if for some reason you can’t make that date in person in your application.
Aimed start date of this role will be as soon as possible.
Please note that only shortlisted candidates will be contacted.
For the full Job Description and Person Specification, see the attachment below
To create a world where every child and young person with a neurological condition can access the care and support they
The client requests no contact from agencies or media sales.
We are currently looking for a Senior Operations Manager to cover Yorkshire and the Humber deputising for the Area Manager as required.
The role will span the Yorkshire and the Humber (YatH) region and will have a focus on:
- Commissioner relationships
- Project management
- Performance and management of teams
- Engagement, building networks and partnership working
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
Yorkshire and the Humber is an expansive and innovative region and Victim Support is commissioned across it to provide high quality, person centred services to victims of a range of crimes.
We are looking for a highly motivated and passionate individual to join the team as a Senior Operations Manager. As the Senior Operations Manager, you will work closely with the Area Manager and be responsible for and accountable for the delivery and development of services across the region.
You will deputise for the Area Manager across all services and be accountable for agreed elements of the contract review and monitoring processes. You will also develop, implement and manage strategic work and specific projects across the region and will need a good mix of skills to enable them to plan, organise and innovate.
You will have a proven track record of Operational Management preferably within a voluntary sector agency and with some experience of the criminal justice system and the journey of victims of crime.
This role involves regular travel throughout Yorkshire and the Humber from a home base and due to this, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
To be successful in this role, tt is essential that you;
- have experience and knowledge of the voluntary sector and statutory agencies particularly within the criminal justice, health and social care sectors
- have knowledge and understanding of safeguarding and other regulatory requirements
- can show a track record of delivery of services similar in nature of those within Victim Support or a comparable agency
- are an experienced leader with excellent leadership and management skills including experience of managing change and processes across multi-functional teams
- are able to provide analysis and interpretation of data and reporting on findings
- have the ability to work with partners and build positive relationships at operational an strategic levels
- have the ability to manage proactively, innovatively and effectively securing high levels of performance, motivation and teamwork
- have the ability to manage a demanding workload and balance priorities
- can provide leadership, communications and actions that will exemplify the organisation's values
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
If you are passionate about building partnerships that help young people overcome adversity and thrive, we would love to hear from you.
£37,000-£40,170
Jamie’s Farm Bath, near Box, or other Jamie’s Farm locations considered
Permanent
Full-time 37.5hrs Mon-Fri, but part-time (0.8 FTE) also considered
An exciting opportunity to play a central role in enabling more young people to benefit from the Jamie’s Farm experience. At a time of real growth for our charity, we are looking for an experienced, driven and enthusiastic Partnerships Manager to join our team. You will build and manage a portfolio of school and organisational partners, develop lasting relationships, and secure the bookings that enable us to continue delivering our mission.
What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role:As Partnerships Manager you will manage bookings from new and existing school partners, working to ensure our farms are fully booked with the young people who need us most. You will take a lead in recruiting partners for our newer farms in Skipton and Lower Shockerwick, as well as for specific projects including work with schools in Westminster, Ealing, and with groups of asylum-seeking young people. Working alongside the Senior Partnerships Manager, you will develop relationships with academy chains, local authorities and other charities, and represent the charity at conferences and events to grow awareness of our work.
Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered
About you:We are looking for someone with proven experience forming long-term partnerships and a track record of seeing processes through from start to finish. You will be a clear, confident communicator, able to adapt your approach to a wide range of external audiences, and someone who brings genuine warmth and enthusiasm to building new relationships.
Organised and systematic, you ensure no opportunities are missed and are comfortable managing a busy pipeline of leads, bookings and relationships. You bring an entrepreneurial spirit and a collaborative approach, and you are passionate about Jamie’s Farm’s mission and the difference our work makes to young people.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
How to Apply: Please apply via the Jamie’s Farm website. Read through the full recruitment pack and return both a completed application form and equal opportunities form to the email specified on our jobs page.
The client requests no contact from agencies or media sales.
Job description
Role: Partnerships and Programme Development Manager
Directorate: External Affairs
Team: Corporate Partnerships
Manager: Senior Strategic Partnerships Manager
Direct reports: N/A
Role purpose
This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.
You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.
Key tasks and responsibilities
Partnership and project delivery
· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget
· Support management of key strategic partner relationships
· Coordinate teams and stakeholders to deliver partnership activities
· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments
Income development and proposals
· Develop funding opportunities from programmes and organisational activities
· Produce high-quality proposals, presentations and funding applications
· Support applications to trusts, foundations and corporate partners
· Contribute to the development of partnership agreements and documentation
Reporting and planning
· Support delivery of income and fundraising plans through regular monitoring and reporting
· Track progress against agreed objectives and provide clear updates and analysis
· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation
· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures
Systems, processes and knowledge management
· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities
· Maintain accurate records, documentation and reporting systems to support partnership activity
· Identify opportunities to improve ways of working and streamline processes across the team
Research and pipeline development
· Carry out research to identify potential partners, funding opportunities and sector trends
· Support the development of a strong and diverse pipeline of prospective partners
· Contribute to internal decision-making by providing relevant insights and analysis
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Produce specification requirements in line with procurement processes for outsourced activity
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability
The client requests no contact from agencies or media sales.
The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.
This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.
As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.
If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.
What you’ll do:
- Provide responsive, customer focused IT support via Freshdesk, Microsoft Teams, email, phone, and in person
- Log, manage, and resolve IT support tickets in line with agreed SLAs
- Support a wide range of technologies including Windows, macOS, Microsoft 365, Active Directory, and mobile devices
- Assist with user onboarding, training, and the creation and upkeep of technical documentation
- Deliver reliable Audio Visual and video conferencing support for meetings and events
- Provide IT support for examinations and events, occasionally outside standard working hours
- Work collaboratively with HR, Digital Products teams, and external technology partners
What you’ll need:
- ITIL Foundation certification or equivalent practical experience in IT Service Management
- Hands on experience with service desk ticketing systems and supporting Windows and macOS environments
- Working knowledge of Microsoft 365, Active Directory, and end user device support
- Strong troubleshooting skills across hardware, software, and basic networking
- Excellent communication skills with a customer first mindset
- A proactive, self motivated approach and a genuine enthusiasm for learning and development
- A commitment to data protection, information security, and sustainable working practices
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Mentor
Location: Royal Borough of Kensington and Chelsea (RBKC). Please note that this service has no step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rota Monday to Sunday and will include bank holiday working, hours will range between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work outside these hours as per service and resident requirements.
About the Role
Our residents in this service have experienced long-term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to gain support for them make a change to enable greater independence and recovery.
In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals.
Some Key Responsibilities Include:
- Create tailored support plans through one to one sessions, group sessions, and multi agency meetings.
- Support residents to achieve their desired goals/outcomes in various ways.
- Empower residents to make decisions to take control over their lives, by creating an enabling environment.
- Supporting residents to build independence and progress in their healing through engaging activities, from movie nights and arts and crafts to brunch club and fully funded day trips.
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary.
- Keep support plans updated on our online portals as appropriate.
- Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
About You
We're looking for someone who has a true passion for what we do as an organisation, and particularly in supporting those who have faced homelessness and may have other complex needs. Our residents needs are at the forefront of service delivery, so someone who can build trusting professional relationships is key. You will be adaptable, proactive, and able to use your initiative to resolve challenges. You will be able to work within a team, and have previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, putting their needs first for the team to be able to deliver support to their needs.
What are we looking for:
- Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a passionate, insight‑driven leader to join Willen Hospice as our Supporter Growth & Insight Manager. This is a brand‑new, high‑impact role leading our emerging Supporter Connection Hub - a future‑focused model that brings together data, CRM, digital journeys and supporter care to deliver unforgettable experiences and long‑term value.
As a key member of the Income Generation leadership team, you’ll be helping create sustainable income growth that ensures Willen Hospice care continues for all those who need it, now and in the future.
If you’re excited by the idea of shaping how thousands of people connect with our cause, and you thrive at the intersection of strategy, insight and human empathy, then this could be your next big step.
What you’ll do:
✅ Lead the Supporter Connection hub, driving a supporter-first culture across the hospice to deliver joined-up “one Willen” supporter experiences and outstanding stewardship.
✅ Set and embed segmentation, journey architecture and stewardship standards that drive retention and lifetime value.
✅ Use data, insight and CRM automation to scale personalised supporter engagement and free capacity for deeper human relationships.
✅ Drive performance across supporter journeys, using dashboards, KPIs and next‑best‑action logic to inform decisions.
✅ Champion innovation and continuous improvement, exploring new technologies and approaches to elevate supporter engagement.
✅ Work collaboratively with other leaders to shape and deliver the Hospice Strategic Plan.
We’re looking for someone who is:
· A strategic thinker with experience in fundraising, supporter engagement, CRM driven marketing or customer journeys.
· Confident leading and creating high performing teams.
· Skilled at turning insight into action - comfortable working with data, segmentation, automation or journey optimisation.
· An excellent communicator who can influence and align colleagues at all levels.
· Curious, innovative and committed to continuous improvement.
Experience with CRM systems, digital stewardship or marketing automation platforms is a must but just as important is your mindset: forward‑thinking, collaborative and supporter‑obsessed.
Who we are:
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
Why join us?
✅ A role with purpose – be part of a team delivering outstanding palliative care.
✅ Supportive and caring environment – work with passionate colleagues.
✅ Great benefits package – including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
✅Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.


The client requests no contact from agencies or media sales.
Play a leading role in ending food poverty across the South Cotswolds by growing essential fundraising and community partnerships. This is a chance to shape meaningful change through storytelling, relationship‑building and strategic income generation.
About our Charity
South Cotswolds Foodbank supports people across more than 210 square miles, providing emergency food and compassion while working towards long‑term solutions to the root causes of poverty. We are now seeking a Fundraising & Community Relations Manager to help us build the resources, relationships and community awareness we need to meet rising demand and to drive our mission forward.
Location
This role is based at our Cirencester office, with opportunities for some home working. The post will involve some local travel across the South Cotswolds to meet supporters, partners, and community groups.
Role and Responsibilities
As a key member of our small, friendly staff team, you will lead the development of fundraising from individuals, businesses, trusts and foundations, and community groups. You will identify new funding opportunities, craft compelling bids, and nurture long‑term partnerships that help sustain our annual running costs and strengthen our future resilience.
You will also take a leading role in shaping how we share our story. Working closely with the Head of Foodbank and colleagues, you will create marketing materials, digital and print content, fundraising campaigns, and communications that bring our mission and our clients’ experiences to life. This includes producing newsletters, fundraising appeals, social media content, and materials for events and outreach activities.
A central part of this role is inspiring and stewarding supporters, whether that’s someone making a one‑off donation, a local business exploring a partnership, or a trust considering a grant application. You’ll design ways to keep supporters engaged, informed and appreciated, ensuring communications reflect our values and priorities and are consistent with our brand and tone.
You will represent the Foodbank at community events across the region, building relationships with schools, churches, associations, local groups and businesses. This outward‑facing work helps raise awareness of the causes of food poverty, increases support, and strengthens our reach into communities who want to take action. You’ll also coordinate volunteers who contribute to these events.
Working closely with colleagues, you’ll help capture stories and case studies from people with lived experience of food poverty (with sensitivity and respect) to illustrate the realities facing local families and to strengthen our fundraising, communications, and advocacy work. You will maintain our CRM system, ensuring accurate donor and engagement data, and produce regular reports for monitoring and oversight.
Person Specification
This is an exciting opportunity for someone who is proactive, organised and able to work independently. You will need excellent communication skills, creativity, strong relationship‑building ability, and a proven track record in fundraising or partnership‑driven roles. You’ll work with purpose and empathy, always championing those affected by hardship.
Working at South Cotswolds Foodbank
We offer a supportive and collaborative environment. Our staff benefits include:
- 25 days annual leave plus bank holidays, pro rata
- Employee Assistance Programme (BHSF) available to you
- Four weeks full pay + four weeks half pay sickness provision (after probation)
- Pension scheme with 3% employer contribution (auto‑enrolment conditions apply)
You’ll join a dedicated team of staff and volunteers who are committed to ensuring no one in our community goes hungry, and who believe that alongside emergency support, we must work on root‑cause solutions that make long‑term change possible.
If you want a role that blends strategic fundraising, community connection, and creative communication, and you want your work to make a tangible difference every day, this could be the perfect next step.
We don’t think anyone in our community should have to face going hungry, so we provide food and advice to ensure people do not have to.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be part of a small energetic and committed team supporting the delivery of Northamptonshire Community Foundation’s philanthropy and income generation ambitions. Working collaboratively with colleagues, you will help grow and steward support from individuals, corporate, charitable and statutory donors, with a lead responsibility for a defined portfolio of relationships and initiatives.
Fundraising and relationship building happen across the charity, and you will manage your own portfolio of donors and partners and work with the Chief Executive and wider team to co-ordinate activity, share insight and maximise opportunities for place based philanthropy in Northamptonshire.
You will need confidence, excellent communication skills and the ability to plan and deliver projects as part of a highly collaborative team. You will be comfortable cultivating, stewarding and sometimes soliciting charitable donations yourself, as well as creating opportunities for the Chief Executive to engage with donors and prospective supporters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Corporate Partnerships Manager
UK wide
£43,191 per annum (pro rata for part time)
Ref: 117REC
Part time 22.5 hours per week – we are happy to talk about flexible working
Base: Hybrid with the opportunity to work from any of the Walk Wheel Cycle Hubs around the UK
Contract: Permanent
Disclosure: Enhanced DBS/PVG Scheme/AccessNI is not required
ABOUT THE ROLE
Team: Fundraising and Supporter Engagement / Strategy and Engagement
This is a fantastic opportunity to join a progressive Fundraising and Supporter Engagement team. The Walk Wheel Cycle Trust (was Sustrans) is bucking the trend in terms of fundraising performance and we are looking for someone with the skills, experience and energy to continue to drive our Corporate Partnerships forwards.
As the Corporate Partnerships Manager, you will help the Walk Wheel Cycle Trust build strong, meaningful partnerships with corporations. But you won’t be starting from scratch! We area already benefitting from partnerships with a few well-known brands and have others interested in collaborating. Your work will focus on researching new opportunities, planning how to grow partnerships, and developing approaches that support both short term and long-term income for the charity.
Not surprisingly, a key part of the role is building and maintaining relationships through great communication, regular updates, and exceptional stewardship. You will also be writing engaging and easy to understand partnership proposals that show how organisations can benefit from working with the Trust, while also helping to advance our purpose.
As the successful candidate, you will be joining a motivated, passionate and supportive Fundraising and Supporter Engagement team, committed to helping more people to walk, wheel, and cycle, for our health, our wellbeing and our world. Come join us today! We look forward to hearing from you.
What You’ll Be Doing
- Developing a new business strategy that increases sponsorship income from corporate partners.
- Creating partnership offers that provide value to both sides. These should attract companies that share our values and can support our projects, products, and programmes.
- Securing new sponsorship and significantly growing income by developing clear and persuasive proposals. This includes shaping each proposal through regular engagement with corporate contacts and coordinating input from multiple teams to produce strong, evidence-based submissions.
- Providing excellent stewardship to all partners. This includes personalised communication, meaningful recognition and clear reporting. The goal is to build long term, positive relationships with both prospects and existing partners.
This role is ideal for someone who enjoys working closely with delivery colleagues to develop engaging and persuasive communications, developing strong relationships with partners and the rewarding challenge of fundraising!
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Experience across multiple organisations of securing new income and partnerships from initial cold approaches to corporate prospects and partners.
- In depth knowledge and understanding of the UK corporate partnership landscape, including current trends and the priorities of corporate organisations.
- Strong interpersonal and relationship-building skills with the ability to build and maintain relationships with senior stakeholders both internally and externally.
- Strong financial literacy, including the ability to understand and interpret charity accounts.
- The ability to work in a way that promotes the safety and wellbeing of children, young people and vulnerable adults.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 26 April 2026
- Interviews will be held via Microsoft Teams during the week of 04 May 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle



Lead with purpose. Shape services that change lives.
Unpaid carers are at the heart of everything we do. Every day across Hertfordshire, carers balance extraordinary responsibilities — often without recognition, rest or support. At Carers in Hertfordshire, we exist to change that.
We are values‑led, carer‑led and deeply committed to ensuring carers feel recognised, listened to and supported. As we evolve our organisational structure to maximise our impact, we are seeking an inspirational Operational Manager to help lead our services into the next chapter.
The Opportunity
This is a senior leadership role with real breadth, influence and meaning. As Operational Manager, you will ensure our core services are delivered with compassion, quality and consistency — while never losing sight of the lived experience of carers themselves.
You will lead and support our Service Managers and Team Leaders, create clarity through strong operational planning, and foster a culture where empathy, learning and accountability go hand in hand. You’ll use insight and data to drive improvement, while ensuring that carers’ voices remain central to how services are designed, delivered and evaluated.
This is a role for someone who can balance heart and head — leading people with kindness and emotional intelligence, while confidently overseeing performance, safeguarding, resources and contracts.
What You’ll Be Responsible For
- Providing visible, values‑led leadership across all operational services
- Supporting and developing managers and team leaders through reflective, people‑centred practice
- Ensuring services are safe, accessible, inclusive and consistently high quality
- Leading the creation and delivery of the annual Operational Plan
- Embedding meaningful monitoring and evaluation that reflects carers’ experiences and outcomes
- Championing safeguarding that is robust, compassionate and proportionate
- Ensuring excellent contract performance, accountability and reporting
- Managing resources and budgets in ways that protect our caring ethos
- Embedding EDI, participation and co‑production across services
- Holding operational risk with integrity, transparency and care
About You
You will bring senior operational leadership experience from a charity, health, social care or community setting, alongside a deep commitment to values‑led, people‑focused practice.
You’ll be someone who:
- Leads with empathy, credibility and clarity
- Is experienced in managing managers across complex services
- Has strong safeguarding expertise with both children and adults
- Understands how to use data, insight and evaluation to improve services — without losing humanity
- Is confident balancing compassion with accountability
- Believes deeply in co‑production, inclusion and listening to lived experience
Experience with carers’ services, young people’s services, condition‑specific projects or contact management systems (such as Salesforce) would be an advantage — but above all, we’re looking for someone whose values align with ours.
Why Join Us?
This is a chance to play a pivotal role in a respected, carer‑led organisation at a moment of positive change. You’ll help shape how we work, support staff wellbeing, and ensure carers across Hertfordshire receive the understanding, respect and support they deserve.
If you’re driven by purpose, grounded in compassion, and ready to lead with impact — we’d love to hear from you.
Interviews will be held on 30th April. Those invited for interview will be notified by close of play on 27th April.
We aim to ensure that all carers in Hertfordshire are recognised and valued; are informed and supported in their caring role.



The client requests no contact from agencies or media sales.




