Supporter care manager jobs

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. The charity are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. 

Philanthropy is a central driver of War Child’s growth. Income has risen rapidly, underpinned by exceptional networks, high-profile supporters and a highly successful portfolio of events and experiences. Following a strategic review, War Child is now investing in a more structured, sustainable approach to philanthropy fundraising with two clearly defined strands: one focused on traditional major donor relationship management and pipeline growth, and a second dedicated to high-value events and experiences as a core driver of major donor engagement and income. This role has been created to lead the second strand.

While the Senior Philanthropy Manager’s primary focus will be generating income from a warm portfolio of major donors, they will also take strategic ownership of War Child’s high-value philanthropy events, shaping donor engagement rather than delivering events operationally. This is an autonomous, externally-facing role, unlocking influential networks and converting high-profile engagement into long-term philanthropic partnerships.

Please note that this is a hybrid role, with 1-2 days per week in the Camden office, with regular events and meetings in central London.

As Senior Philanthropy Manager, you will:

• Manage and develop a portfolio of donors and warm prospects capable of giving 6-figure gifts, including high-value donors currently sitting with senior leadership
• Take strategic ownership of War Child’s high-value events as a core driver of the major donor pipeline, shaping and strengthening this strand so it becomes a defined, sustainable part of the philanthropy programme
• Lead on donor engagement around events, including narrative, asks, pledge levels, follow-up and conversion to income
• Analyse and prioritise prospects with the Data & Insights Manager to focus effort on the highest-value opportunities
• Unlock and activate influential networks through ambassadors, senior volunteers and high-profile supporters
• Work closely with the Head of Philanthropy, Data & Insights Manager, Events Producer, and Principal Giving Lead

Essential skills and experience:

• Significant experience of high-value major donor fundraising, with a track record of securing £50k+ gifts from HNWIs
• Strong experience of developing donors through identification, cultivation, solicitation and long-term stewardship
• Credibility and confidence working with wealthy, influential individuals, advisers, celebrities and senior volunteers
• Experience of shaping donor engagement strategy around high-value events or pledge environments
• Strategic thinker with strong judgement on prospect prioritisation and pipeline management
• Excellent relationship management, influencing and written communication skills
• Comfortable operating autonomously in a fast-moving, high-profile environment

Desirable:

• Experience of pledge dinners or high-value special events at a strategic fundraising level
• Experience working with ambassadors or high-profile supporters
• International development or humanitarian sector experience

Not required: Direct event production experience; Line management experience

Employee benefits include: 

• 28 days’ annual leave, rising to 33 days, plus public holidays (entitlement is pro-rata for part-time staff
• Enhanced pay provision for maternity, partner/coparent/paternity, shared parental and adoption leave.
• Life insurance
• Healthcare Cash Plan and Cancer Cover
• Enhanced Sick Leave (from Day 1, entitlement increases with length of service)
• Paid Emergency Time Off for Dependants: Up to 5 days paid leave per annum to deal with an emergency involving a dependant
• Flexible Public Holidays: Staff may exchange up to two standard UK public holidays around Easter and Christmas for those that have cultural or religious significance to them
• Career Break: 3-12 months’ unpaid leave available to staff after 3 years’ continuous service
• Temporary Overseas Working: Up to 4 weeks per annum to work from a location outside of the UK
• Volunteer Leave: Up to four days paid leave per annum (pro rata) to participate in volunteering activities
• Cultural Benefits: As a charity that works closely with the creative industry, we’re delighted to offer our staff a number of free tickets to the best cultural events, including gigs, art exhibitions, private views and more! You’ll also receive free membership to Tickets for Good who provide free and discounted tickets to even more live events.

Deputy Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Bedford. This service does have step free access.

Salary: £29,500

Shift Pattern: 37.5 hours per week Monday to Sunday on a weekly rota which includes weekends, evenings and bank holidays. You will also take part in our out of hours service for managers.

About the Role

Join and support in leading our brand new Mental Health Service which is due to go live April 2026! The service is a step-down service, which provides short-stay, trauma-informed alternative to hospital admission and facilities. The service forms part of a wider integrated initiative for urgent and emergency care. The team will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living. 

In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. 

Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
• Ensure Risk Management processes and policies are followed within the service.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Previous experience in supporting those who struggle with their mental health, ideally in a similar environment.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

As part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

You hold a critical and integral role for the growth and development of the DEC’s website and digital marketing, taking an audience and insight led approach to innovation and supporter engagement. The role builds on various workstreams, projects and innovation processes that have been developed in recent years.

You will be digitally astute with expertise in paid media and digital product development, and a confident communicator, who project manages with ease and leads and engages with diverse internal & external stakeholders to develop an effective, responsive and agile approach to fundraising and supporter engagement in the digital environment. You must have demonstrable knowledge of UX principles and tools, a working knowledge of Drupal (or equivalent CMS), HTML and CSS, and excellent knowledge of digital analytics, particularly Google Analytics and social platform analytics.

Key Responsibilities for this role, include:

Website Management: Act as Product Owner, oversee roadmap, UX testing, security, hosting, and SEO.

Digital Fundraising: Manage paid search, social media, programmatic advertising, and evergreen campaigns; optimise performance and ROI.

Innovation & Strategy: Develop new digital tools, lead AI strategy group, drive product development from ideation to MVP, and foster a culture of innovation.

Stakeholder Engagement: Collaborate across teams, manage external agencies, and lead digital collaboration with member charities.

Financial & Risk Management: Oversee £100k+ budgets, ensure compliance, report on performance, and mitigate digital risks.

Digital & Innovation Strategy and ensure adherence to legal and ethical standards, maintaining best practices in equality and accessibility.  Design and deliver programmes that build awareness and capability around inclusive behaviours.

Data & trends: Monitor, analyse, and report on D&I metrics to measure progress and inform future actions. Stay ahead of trends, lead new initiatives, and represent the organisation in external forums to promote our commitment to inclusion.

If you are are able to confidently pick up and adapt to new technologiues and systems, can communicate digital technology to non-rechbnical audiences and have outstanding planning, organisaitonal, project and time management abilities & skills, then we would love to hear from you.

How to apply

If you have the skills and passion for this role, please apply by 9am, Monday 09th February 2026.

We are unable to support applications for our vacancies if you do not have the right to work in the UK

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

Hybrid working from the Borough, London office

This is a great opportunity for an Events Fundraising Manager to take responsibility for the planning, marketing and delivering the 2027 TCS London Marathon and oversee the delivery the Challenge Events programme, including London Landmarks, Superhero Tri and Royal Parks Half Marathon, at Whizz Kidz. The role aims to grow and retain participants and strengthen our event offering to meet ambitious targets.

 We are looking for someone to lead on our supporter experience to highlight impact and create brand loyalty. This role line manages two and works closely with the Head of team to generate income to support young wheelchair users.

Key accountabilities

• Lead on the delivering the London Marathon for 2027, with the aim to deliver first class supporter care, from recruitment to post-event evaluation.

• Oversee the delivery of the London Marathon stewardship journey, including email journey, Facebook group and WhatsApp strategic comms plan, and lead on webinars and hybrid stewardship events

• Implement and drive the Challenge Event strategy forward, diversifying our portfolio, increase income and brand awareness

• Oversee implementation of our new event offering for 2026, including the Superhero Tri and Royal Parks Half Marathon, including recruitment and strategic stewardship plans

• Build strong, strategic relationships with potential and existing supporters to maximise fundraising opportunities

• See our website for full details

Skills and knowledge

• Knowledge of third party event fundraising, including marketing

• Excellent written and verbal communication skills - with the ability to authentically communicate to support fundraisers, convey the work of the Whizz Kidz and show impact of support

• Ability to build and develop strong relationships, internally and externally, to be able to maximise opportunities and make decisions based on value

• Ability to manage deadlines and effectively balance a varied and ever-changing workload whilst maintaining excellent attention to detail 

Experience

• Experience of end to end event management within the charity sector, specifically the London Marathon and third party events

• Experience in line management

• Experience of delivering excellent supporter care and stewardship to maximise opportunities and promote brand loyalty

• Experience of review and implementing improved processes to increase effectiveness

• Demonstrable track record of building strong relationship management with multiple fundraisers, with different motivations, value and support needs

• See our website for full details 

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave

25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure

In addition to annual leave, employees get three days of paid Christmas leave.

Pension

Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health

Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan

An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To Apply 

Visit our website via the apply button and complete the application form.

Application closing date – Sunday 1st February
Interviews – W/C 9th February
Start Date – Tuesday 7th April

Please note you will need to be available to work at the London Landmarks Half Marathon on Sunday 12th April and the London Marathon weekend (25th -26th April), which you can claim back with TOIL.

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Support Mentor (FTC)

Location: Luton. Unfortunately, this service does not have step free access.

Salary: £24,500

Shift Pattern: Fixed Term contract until May 2028. 37.5 hours per week Monday to Sunday on a rota which can range between 08:00 - 20:00  You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.

About the Role

We are looking for a dedicated team to deliver person centred and bespoke trauma informed support to vulnerable women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. 

In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents, working to ensure the safety and wellbeing. Our residents have experienced multiple forms of exclusion, such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and enduring high levels of violence and coercion. You will build trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins. Your role will focus on empowering our residents to take control over their lives and meet their personal goals

 Responsibilities include:

• Holding a caseload, conducting key work sessions which are personable to resident needs
• Carry out regular welfare checks, safeguarding checks, and general living checks
• Encourage residents to take part in activities and events both within the service and the community
• Keep support plans up to date on a regular basis
• Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
• Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We are passionate about working in a supportive, solution focused and trauma informed way to support our residents and participants to make and sustain positive change. The successful candidate will work as part of a team to deliver exceptional support to women at a particularly challenging time in their lives. We are looking for passionate, motivated and proactive individuals who are dedicated to making a positive difference.

• Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
• Ability to show empathy and compassion to our residents, and different challenges they face
• Experience working with, or thorough understanding of, domestic abuse and the systemic barriers faced by women.
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Service Manager

Location: Bedford. Unfortunately this service does not have step free access

Salary: £36,400

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and resident requirements, as well as be part of the out of hours on call rota for managers. 

About the Role

Join and lead our brand new Mental Health Service which is due to go live April 2026! The service is a step-down service, which provides short-stay, trauma-informed alternative to hospital admission and facilities. The service forms part of a wider integrated initiative for urgent and emergency care. The team will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living. 

In this role, you will lead the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. 

Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
• Lead the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
• Demonstratable experience in leading a service/team in a similar capacity.
• Previous experience in supporting those who struggle with their mental health, ideally in a similar environment.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

As part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Human Resources Manager (maternity cover)

Salary: £45,000-£50,000 / year

Location: Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed

Hours: Four to five days a week (flexible – minimum 28 hours/ week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week)

Contract: Up to one year fixed term contract. Start date March 2026

Benefits: 25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and access a personalised well-being budget through Better Space. All employees also have access to our Employee Assistance Programme.

About The Young Foundation

The Young Foundation is a not-for-profit organisation driving community research and social innovation. We bring communities, organisations and policymakers together to understand the issues people care about and support collective action to improve lives. We involve communities in research and innovate together to inspire positive change.

About the role

We are looking for an experienced HR professional to lead and run the HR function at both a strategic and operational level, providing expert guidance and leadership across the organisation. You will provide high-level support to the Chief Executive and Chief Operating Officer, ensuring the timely and effective delivery of HR services, both internally and with external partners.

This role is particularly suited to a confident, adaptable HR leader who can support and guide the organisation through a period of significant change, including the transition to a new CEO. You will play a key role in shaping organisational culture, embedding change initiatives, and ensuring HR strategies align with business objectives and values.

The successful candidate will combine strong operational HR expertise with strategic insight, acting as a trusted advisor to senior leaders while maintaining high standards of governance, compliance, and employee experience.

About you

We are recruiting an experienced Human Resources Manager with a strong track record of providing strategic HR leadership at a senior level, ideally within the charity or social impact sectors. You should have extensive experience in employee relations, performance management, and organisational development, with the ability to advise senior leaders and resolve complex HR issues with discretion and professionalism.

This role would suit a motivated self-starter with a passion for the work we do, someone who can work independently while also influencing and collaborating with senior teams and trustees. You will have a deep understanding of inclusive recruitment, employment law, payroll, pensions, and HR systems.

You should be a proactive, CIPD Level 7-qualified professional (or equivalent senior-level experience) with the ability to embed equality, diversity, and inclusion into all aspects of HR practice. Strong stakeholder management, strategic thinking, and the ability to turn people insights into actionable organisational improvements are essential.

Process

This is a two-stage application process. The first stage will involve an interview, and the second stage will consist of an interview and a potential task.

First stage interviews will take place w/c 2 February 2026 (online via MS Teams)

Second stage interviews will take place w/c 9 February 2026 (In-person at our office). There might be an opportunity for final candidates to meet the incoming CEO.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.

Job Title: Marketing Manage

About BookTrust

BookTrust is the UK’s largest children’s reading charity. Each year we reach over 1.3 million children and families across England, Wales and Northern Ireland, delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours.  

Our work is rooted in the belief that every child deserves the chance to enjoy reading and all the lifelong benefits it brings. Children who read regularly are happier and healthier, they form stronger bonds, they are more creative and enjoy more success in life.

BookTrust’s most recent strategy, "Reading for a brighter future", sets out our mission - to get children from low-income households and vulnerable family backgrounds reading regularly and by choice. What we do has never mattered more; or been more needed.  

We deliver our mission through evidence-based interventions, with a strong focus on children in the early years and their families. Our carefully selected books and well-researched programmes are delivered by a network of over 30,000 local partners, bringing the magic of reading to children in every community in England, Wales and Northern Ireland. We work with every local authority across England and Wales, as well as health visitors, schools, libraries, social workers and early years workers. We also have an excellent and increasingly diverse community of children’s authors and illustrators and committed and expert support from publishers.  

Everyone at BookTrust is committed to our mission, and are passionate about the real difference that shared reading from the earliest days can make. We are a genuinely family/life-friendly organisation, offering a caring workplace with supportive and expert colleagues.

Job summary

We’re looking for a Marketing Manager to join our team to create, deliver and analyse integrated marketing plans that utilise the full marketing mix to extend the reach and maximize the sales of BookTrust’s traded reading programmes to schools.

In this role, you’ll be responsible for using data and insight to develop and deliver marketing activity to support a wide range of BookTrust campaigns, events and initiatives to meet our ambitious targets. You’ll establish an ongoing evaluation process and utilise sector and customer insight to continually improve our marketing. 

Experience of working across multiple campaigns in an agile way and prioritising your workload effectively is essential. 

The ideal candidate will have a breadth of marketing skills and experience and a proactive and collaborative approach to working with colleagues across the charity to deliver marketing campaigns and activity to a consistently high standard. 

The successful candidate must have at least three years of marketing experience, have previously worked in a B2B, traded and/or commercial marketing role at a similar level including people management experience.

Full details about the role and candidate requirements can be found in the attached Job Description. 

Application deadline: 23:59 on Friday 20 February 2026.

We may choose to close applications early if we have received sufficient numbers of quality applications, so please don’t wait until the closing date to apply.

How to apply: Please apply via our vacancies website along with your CV and covering letter explaining why you think you are the right candidate for this role and highlighting any experience that may support your application. Your covering letter should not be longer than 700 words.

Shortlisting and interview schedule: 

• Shortlisting will take place w/c 24 February.

• First interviews will take place on Wednesday 4 March and Monday 9 March.

Please note: As part of the selection process, shortlisted candidates may be invited to attend a second interview to further assess suitability for the role.

SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working around the world, we focus on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based Supporter Care Officer to provide high quality supporter care to all of our Individual Giving (IG) supporter types.

• Acting as a reliable first point of contact
• Handling queries and tasks efficiently
• Maintaining accurate records
• Improving and streamlining processes
• Collaborating with colleagues to achieve results. 

If you are self-motivated, with excellent communication skills and good attention to detail, looking for a key role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description, essential postholder criteria, and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 1st February, 11.59 pm UK time. Applications will be review as they arrive.

Location: Hybrid - at least one day per week is required in our Cambridge office (CB2 1AB). Occasional travel to Cambridge or London will be required for meetings or collaborating with colleagues. 

Please note: The post-holder is required to reside in the UK at reasonable travel distance to attend the office weekly. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Chance for Childhood is an award-winning international development charity, delivering transformational support to children and families in five Sub Saharan African countries. We have a vision of a world in which every childhood is filled with safety, belonging and play. We take urgent action in education, health and economic resilience. During the last three years, our transformational work has reached more than 186,000 children in the most vulnerable situations.

We are looking for a new Individual Giving Manager to join our award-winning Fundraising and Communications team in the UK, in order to help us maintain strong support from our amazing donors. 

Update: Note on AI applications

AI is a useful tool but please be aware that it can be reasonably easy to spot when an applicant has copied and pasted directly from ChatGPT. In this role you will not be discouraged from using AI, but you will be expected to write creatively, persuasively and to a high standard yourself. Please use your application as an opportunity to show us that you can do this!

Key info:

Location: Remote working with monthly travel to our office in London (Old Street). Office is available Mon-Fri if needed.

Hours: 35 hours per week

Salary: £40,000 per annum

Responsible to: Head of Fundraising and Communications

Other benefits: 28 days annual leave pro rata (three to be taken during the Christmas office closure) with a generous allowance for 5+ years' service; 5% employer’s pension contribution, flexible working as standard; occasional opportunities for international travel and project visits

Closing date: 22:00, 1st February 2026

The Role:

It is an exciting time to join Chance for Childhood. We have just won an Education Innovation Award for our digital inclusive education tool. We have transitioned our leadership to Africa, appointing a new CEO based in Rwanda. We have also just launched our new 2025-2030 Strategy, in which we will be aiming for our inclusive projects to reach 200,000 people.

You — our new Individual Giving Manager — will play a pivotal role in helping us to achieve this goal.

You will lead and manage Individual Giving income streams and our Community fundraising programme; Develop and implement supporter journeys, acquisition/retention plans, Individual Giving campaigns like the Big Give Christmas Challenge (including writing, fulfilment, and mailing). You will also manage and analyse Individual Giving income to an agreed target, monthly income reports, and donor data to inform fundraising strategies, and you will lead on ensuring Chance for Childhood is delivering world-class stewardship, managing and processing supporter data and donations accurately, efficiently, and securely, ensuring compliance with regulations and ethical best practices and guaranteeing a positive supporter experience.

Unrestricted fundraising income is critical to the success of our transformational projects in the African countries in which we work. Join our team to fill thousands of childhoods with safety, belonging, and play.

Please click on the attached Job Description to read more about the role and the Person Specification.

Application Process:

Please read our full Job Description and submit your CV and a covering letter of no more than two pages explaining why you want to work for Chance for Childhood, and why you are the right person for the role. Please also include a filled-in Equal Opportunities Monitoring Form. Applications made after the deadline will not be considered.

Recruitment timeline:

Sunday 1st February (10pm): Applications close

Wednesday 4th & Thursday 5th February: First interviews (online)

Wednesday 11th & Thursday 12th February: In-person interviews (Old Street, London)

An offer will be made shortly thereafter.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

If you have excellent customer service skills, good telephone manner and experience of taking a large volume of calls we’d love to hear from you.

As Supporter Care Officer, you will be the first point of contact for our supporters, donors, members and the public, ensuring they have a positive experience. You will handle enquiries via phone, email and post, processing payments and maintaining accurate records. You will input data and use your IT skills to work with our database as well as Microsoft Office 365, predominantly Word, Outlook and Teams. You’ll have proven experience in a customer care role, handling a large volume of calls, and used to multi-tasking in a busy, fast paced office environment.

In return we provide a great working culture. 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application

• The candidate has chosen to share that they have a disability in the covering letter/application email

• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.

Please see attached for the Job description, cut off date and interview dates.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Workers - Permanent part time – 18.5 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

Position: Bounce Back for Kids (BB4K) Support Worker - Permanent part time – 15 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.

Location: Reading office with hybrid working arrangements and frequent travel. Role covers casework activity across Reading, South Oxfordshire, Vale of White Horse and Oxford City.

Salary range: £10,433 - £12,751 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

About the roles:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website, for contact details for an informal chat and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about our BB4K service please visit Bounce Back 4 Kids | PACT or read our latest blog BB4K – Helping families heal together - PACT

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Sutton (with one day a week working from home)

About Us 

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop lifesaving treatments used across the UK and around the world. From funding state of the art equipment and groundbreaking research to creating the very best patient environments, we never stop looking for ways to improve the lives of people affected by cancer. We’ve completed our largest capital appeal to date—£70m for the Oak Cancer Centre in Sutton—and are now delivering our most ambitious strategy yet, targeting at least £215m over five years to support transformational projects, including a major development in Chelsea. 

The Role – What you’ll be doing 

As our Product Assistant (Mass Participation events), you’ll help deliver an exceptional supporter experience across our Charity owned mass participation events —playing a hands-on role in supporter care as well as supporting with logistics and day-to-day tasks required for event delivery. 

You will: 

• Be a first point of contact for product enquiries: managing shared inboxes, answering calls and providing friendly, timely supporter care. 

• Provide excellent stewardship to all supporters. Including acknowledging donations and maintaining the Charity database in line with Charity policies and procedures.

• Support the Products team with planning and delivering mass participation events across the portfolio of both in-person and virtual events.

• Help deliver our flagship event, The Banham Marsden March, including pre-event logistics and on the day support.

• Work with fulfilment agencies to ensure fundraising materials reach supporters in a timely manner.

• Keep events information updated across our website and in-hospital displays.

What we’re looking for 

You’re an enthusiastic, proactive team player with: 

• Excellent organisational skills and attention to detail 

• Strong interpersonal and communication skills, both written and verbal 

• The ability to prioritise, manage multiple tasks, and meet deadlines 

• A proactive, flexible approach and willingness to support the team as needed 

• Good working knowledge of Microsoft Office (experience with customer databases is desirable) 

• Commitment to providing outstanding supporter care and working in a supporter-focused environment 

Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided. 

Why join us? 

We’re a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development. 

What we offer: 

• 27 days annual leave (rising with length of service), plus UK bank holidays 

• Up to 6% employer pension contributions (increasing with service) 

• Enhanced maternity and adoption pay 

• Life insurance and employee assistance programme 

• Flexible and hybrid working options (work from home one day a week) 

• Access to subsidised staff restaurants, wellbeing initiatives, and more 

• Bright, modern offices in Chelsea and Sutton, with excellent transport links 

Inclusion Matters 

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.

Support Worker

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Flying Angel, Newham.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

- Annual leave increasing up to 30 days with length of service

- Free DBS

- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

- Fully paid induction programme and further training

- ILM courses and Apprenticeship Programmes

- Cycle to work scheme

Support Workers will provide support to customers to help them develop their life skills, which they require to meet their assessed needs. In some cases, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

What you'll do:

- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

- Participate in the support planning and risk management, as facilitated by the lead Support Worker

- Carry out security duties to ensure the safety of the customers and premises

- Monitor the CCTV throughout the shift

- Enable customers to make full use of community facilities by providing support as directed

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Exudes a warm friendly presence and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.

- Flexible

- Open to feedback and self development

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.

- Ability to cope positively with challenging and diverse behaviour