Supporter care manager jobs
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters.
Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity.
As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.
The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals.
You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments.
Key Responsibilities:
Campaign Management
· Plan, manage and deliver successful campaigns across a range of channels including digital and print.
· Successful management of agencies and suppliers; ensuring relationships are effective and productive.
· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities.
· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.
· Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey.
· Continuous improvement through test and learn principles across all activities.
· Integration of campaigns across the charity to drive maximum value.
· Development of compelling communications and materials to support all activities
Planning and Budgeting
· KPI tracking, trend analysis and interrogation of results at all levels.
· Live programme optimisation to ensure targets are met.
· Input to annual planning and development of individual giving campaigns.
· Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets.
· Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy.
· Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's.
Finance and Reporting
· Ensure daily campaign tracking and reporting.
· Routine end of campaign reviews and analysis.
· Ongoing reporting on long-term success measures such as attrition and ROI.
· Invoice reconciliation and processing for timely payment.
· Non-financial KPI trend reporting - such as opt-in rates and quality scoring.
Knowledge, skills and experience needed:
· Reporting and ability to understand complex data sets.
· Understanding of compliance and best practice in fundraising and direct marketing.
· Campaign management.
· Briefing and working with external suppliers.
· Direct marketing across a range of media and routes to market.
· Copy writing and proof reading.
· Digital campaign/ web page management.
· Budget management.
· Good organisational skills and the ability to prioritise workload.
· Focus on results and continuous improvement.
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Agency management skills.
· Use of CRM or database systems.
· Strong team player and self-motivator.
· Flexibility to work some unsocial hours and willingness to travel independently.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Please note that this role will support the fundraising in both our Maggie's Edinburgh and Fife centres. The role is based in Maggie's Edinburgh but will require some occasional travel to Maggie's Fife.
The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s.
As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.
This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.
You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.
There will be a requirement to work irregular hours as well as frequent local travel.
Please note that interviews will take place on Tuesday 9th June in Maggie's Edinburgh.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
ARUK Advert
The Research & Partnerships Directorate is a fast-paced, collaborative team committed to achieving Alzheimer’s Research UK’s vision. The Directorate has responsibility for delivering on the charity’s principal remit: funding world-class research to ultimately defeat dementia. Alzheimer’s Research UK funds dementia research through a large portfolio of investigator-led grant awards, research fellowships and strategic initiatives within the UK and increasingly internationally.
The Senior Research Funding Manager will work closely with the Head of Research Funding, leading a team focused on delivering our core grants management processes. This role is vital in advancing ARUK's research objectives and promoting engagement within the ARUK-funded research community. They will work collaboratively within the Research & Partnerships directorate and with other teams, including the Communications and Philanthropy teams.
We’re looking for someone with strong research management experience and a good eye for detail who is excited by the opportunities in the dementia research landscape.
Key Responsibilities:
Research Operations Leadership
· Foster and deepen relationships with the global dementia research community, with support of the Research Engagement team, ensuring ARUK remains a trusted leader in funding excellence.
· Provide oversight and functional leadership for research operations across distinctive functions: pre-award, post-award (including invoicing and reporting), and grant system management, ensuring clear ownership, robust processes and alignment with organisational goals and long-term impact.
· Oversee the delivery and continuous improvement of grants review, awarding and management processes, ensuring a high-quality applicant and award-holder experience and timely, accurate, audit-ready outputs aligned with best practice, funding policies and ARUK values.
· Lead research funding governance and policy, ensuring clear decision-making, robust guidance (including due diligence and risk management where appropriate), and consistent application of funding requirements across the end-to-end grant lifecycle.
Scientific Strategy and Innovation
· Provide strategic advice on research funding through horizon scanning and analysis of ARUK’s funding portfolio, identifying gaps/opportunities and shaping options for future funding strategies and schemes.
· Develop and implement new grant schemes and funding initiatives, ensuring alignment with ARUK’s research strategy and the evolving needs of the dementia research community (including early career researchers).
· Build collaborations with leading funding organisations and strategic partners (e.g., AMRC), representing ARUK externally and identifying opportunities to address shared research priorities and drive collective impact.
People Leadership
· Line management of three Research Managers, effectively delegating work to support delivery of their objectives.
· Leadership and development of a wider core team of six, fostering a collaborative and growth-oriented environment.
· Help to promote an inspiring team culture where personal development is prioritised.
Knowledge, skills and experience needed:
· Strong science background, educated to degree level in a relevant subject (preferably with a postgraduate qualification or equivalent work experience).
· Good working knowledge of grant management systems (e.g., Flexigrant).
· Experience of research grant funding/management.
· Excellent interpersonal and relationship management skills, with experience of building and managing relationships with a diverse range of stakeholders, at all levels of seniority.
· Experience of developing and delivering strategies, ability to spot opportunities and translate these into operational plans, thinking beyond the immediate issue to look at broader topics or themes.
· Proven ability of planning, managing and delivering projects; ability to prioritise and manage multiple tasks, showing adaptability to meet challenging targets and deadlines.
· Experience of line management, including supporting and developing colleagues and, ideally, managing through others (e.g., managing managers or team leads).
· Strong communication skills with the ability to convey complex information to diverse audiences
· A team player who can collaborate effectively with a range of stakeholders internally and externally to deliver.
· Excellent eye for detail with a focus on continuous improvement.
· Excellent time management skills and ability to prioritise competing demands.
· Ability to work independently.
· Willingness to travel, including occasional overnight travel.
· Commitment to ARUK’s vision, mission and values.
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £53,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
As Centre Fundraising Manager you will develop and implement a centre specific fundraising plan to raise income from the community through a variety of fundraising sources.
You will be responsible for effectively and autonomously managing the full portfolio of activity relating to the centre and to manage complex networks and relationships which have a wider national focus.
You will also be responsible for fundraising across a range of income streams including businesses, individuals, community groups, volunteers and media contacts.
There will be a requirement to work irregular hours as well as occasional overnight stays and UK travel.
Please note that interviews will take place on Tuesday 2nd June in Maggie's Glasgow.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Are you an experienced accountant who is passionate about dogs?
We’re searching for a Financial Accounting Manager to take the lead on all things accounting: from ongoing accuracy on the general ledger to year-end accounts.
What does this role do?
As Financial Accounting Manager, you will:
- Be responsible for end-of-year accounts, working closely with colleagues and auditors to ensure all accounts are completed accurately and compliance is maintained,
- Maintain ongoing accuracy in the general ledger for UK entities, reviewing transactions and control accounts to identify and rectify errors,
- Ensure tax compliance, from reviewing returns to ensuring compliance in line with changes to tax legislation and guidance,
- Manage and coach the Assistant Financial Accountants, providing strong leadership, performance management and professional development,
Interviews for this role are provisionally scheduled for 1st June 2026, and will take place on Teams. This role is available as a fixed term, family leave cover until August 2027.
Could this be you?
To be successful in this role, you’ll need to be a fully qualified accountant who has been responsible for managing the year-end process in a large group, who understands complex VAT environments and maintaining an accounting system. You’ll work pro-actively and flexibly to meet multiple competing deadlines, while leading and coaching a small team. You’ll be an excellent communicator, with the ability to collaborate with stakeholders across the charity and communicate complex financial information to non-financial colleagues. A commitment to the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea.
1x SW (Scattered sites) working pattern 9am - 5pm Monday-Friday.
1x SW (Warwick Road) rolling Rota. 8am - 4pm & 1pm - 9pm plus weekends.
£30,784.00 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to £3x pensionable salary (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Desirable:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds
The Seafarers’ Charity is the leading fundraising and grant‑making charity dedicated to improving the lives of seafarers and their families. For over 100 years, we have supported those who work at sea by funding vital welfare services and driving long‑term, systemic change across the maritime sector.
We are now seeking an experienced Grants Manager to lead the delivery of our annual grant‑making programme and play a key role in achieving our Thrive strategy.
About the role
Reporting to the Impact Director, the Grants Manager will manage an annual grants programme of approximately £3 million, overseeing the full grants lifecycle from application and assessment through to monitoring, evaluation and learning. You will build strong relationships with funded partners, prepare robust funding recommendations for Trustees, and ensure our grant‑making is effective, proportionate and aligned with best practice.
You will also line manage an Impact Executive (0.4 FTE) and work closely with colleagues across the organisation to share learning, evidence impact and support wider fundraising and advocacy work.
About you
You will bring:
- Experience working in a charity, trust or grant‑making environment
- Proven experience managing grant programmes and the full grants lifecycle
- Strong analytical and organisational skills, with confidence reviewing budgets and financial information
- Experience using grant management or CRM systems
- Excellent communication and relationship‑building skills
- A collaborative, proactive approach and a strong commitment to improving outcomes for seafarers
Knowledge of the maritime or fishing sectors, experience working with Trustees, or relevant professional training is welcomed but not essential.
Why join us?
You’ll be part of a friendly, inclusive organisation of around 20 staff, working in a hybrid model from our London office. We are proud of our commitment to Equity, Diversity and Inclusion and encourage applications from candidates of all backgrounds.
How to apply
Please send a CV (no more than two sides) and a supporting statement outlining your suitability and motivation for the role t
Applicants will be required to provide evidence of their right to work in the UK at interview stage.
Applicants will be required to provide evidence of their right to work in the UK at interview stage.
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Business Development Manager.
Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
This role is home based (within England and Wales) with some national travel and overnight stays.
Closing Date: Wednesday 20th May 2026
Interview date: Tuesday 26th May 2026.
What we offer
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off your Birthday
- £2,800 London weighting (if applicable)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High street, retail, holiday, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the role
The purpose of this role is to lead on the development and submission of tenders and proposals, working with a range of internal stakeholders and partners to translate organisational data into cohesive and compelling submissions that convey Victim Support's service offers and fully address commissioner and funder requirements.
To succeed in this role you will have a proven track record in leading business development through public sector contracts. You will be an excellent communicator and collaborator, as well as skilled in building sustainable partnerships that add value to services.
This role is home based (within England and Wales) with some national travel and overnight stays.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
Closing Date: Wednesday 20th May 2026
Interview date: Tuesday 26th May 2026
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Managerto join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Our domestic abuse services provide safe, high-quality accommodation and support to women and children fleeing abuse. Through trauma-informed and survivor-led approaches, we help individuals recover from trauma, rebuild confidence, and move towards greater independence and safety.
The Opportunity
This is a rewarding opportunity for an experienced and values-driven Service Manager to lead a specialist accommodation-based service supporting up to 15 women and children fleeing domestic abuse.
As Service Manager, you will oversee the day-to-day delivery and ongoing development of the service, ensuring high standards of safety, safeguarding, support, and housing management are consistently maintained. You will lead and motivate a dedicated frontline team to deliver person-centred, trauma-informed support that empowers survivors to recover, rebuild, and achieve positive outcomes.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
Safeguarding, Risk and Safety Management
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
Staff Leadership and Performance Management
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
Quality Assurance, Partnerships and Service Development
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
Compliance and Professional Practice
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience
- Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities
- Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
Personal Qualities
- Commitment to delivering person-centred, empowering, and inclusive services.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POST OUTLINE
A rare opportunity to create and lead Individual Giving and Legacies at a pivotal point of growth within an ambitious fundraising team. This role will define the strategy and create and deliver on establishing income streams that will be central to future success. It requires an experienced fundraiser who thrives on building; someone who can turn ideas into action and work at pace.
Combining strategic thinking with hands-on delivery to develop programmes that deliver real impact and long-term value.
MAIN DUTIES & RESPONSIBILITIES
The role will lead the creation and delivery of Individual Giving and Legacies programmes, establishing two core income streams that will drive sustainable growth. It will define strategy, build insight-led, multi-channel programmes and design supporter journeys that deepen engagement over time, from first gift to long term support and legacy giving.
Working across the organisation the postholder will embed a strong supporter focus, ensuring that fundraising is integrated into wider engagement activity. You will take ownership of income performance, budgets and continuous improvement through data, testing and learning.
Key Responsibilities
- Develop and deliver the Individual Giving and Legacies strategy, covering acquisition, retention, regular giving and legacy development.
- Design and deliver integrated multi-channel campaigns to grow income and lifetime value.
- Build and optimize end-to-end supporter journeys, including pathways to legacy giving.
- Grow and develop legacy income including awareness, pipeline development and stewardship approaches.
- Use data, segmentation and insight to drive decision making, improve performance and increase retention.
- Set, manage and reforecast budgets ensuring delivery against income targets.
- Lead a test and learn approach, embedding continuous improvement across individual giving and legacy activity.
- Work collaboratively with marketing, services and wider teams to align messaging, case for support and supporter experience.
- Manage external agencies and suppliers to deliver high quality campaigns and strong return on investment.
- Ensure compliance with fundraising regulation, Gift Aid and data protection requirements.
PERSON SPECIFICATION
Essential Criteria:
- Significant experience in Individual Giving and/or Legacy fundraising with exposure to both areas.
- Proven track record of delivering income growth through campaigns or programme development.
- Experience developing and delivering multi-channel fundraising activity.
- Strong understanding of supporter journeys, retention and lifetime value including pathways to legacy giving.
- Experience using data, segmentation and insight to drive performance.
- Experience managing budgets, targets and forecasting.
- Strong project management skills with the ability to prioritise and deliver at pace.
- Excellent communication and stakeholder management skills.
- Knowledge of fundraising regulation, compliance and data protection.
- A proactive, delivery focused approach with the ability to turn ideas into action.
Desirable Criteria:
- Experience developing or scaling a legacy programme.
- Experience building or significantly reshaping Individual Giving programmes.
- Experience with Raiser’s Edge NXT or other CRM systems.
- Experience managing external partners.
- Experience working in a growing or changing organisation.
- Line Management experience.
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.



37.5 hours per week / permanent / working Monday to Friday, 9am-5pm with the requirement of working one late shift per week, one shift at the weekend per month and be part of an out of hours ‘on-call rota’
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Are you a person‑centred leader who thrives on empowering others and driving positive outcomes for young people?
If so, we are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe, and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support - even in challenging moments - this could be the role for you.
As Deputy Supported Housing Manager, you will play a central role in our Eastbourne and Hailsham services - supported accommodation for young people aged 16–25 who are at risk of homelessness. Our services operate 24/7 to provide a safe, stable home where young people can feel understood, encouraged and supported. You will be based at our Eastbourne Foyer, located in the heart of Eastbourne, where the service maintains strong connections with and contributes actively to the local community. The role also involves travel across Eastbourne and Hailsham to our other East Sussex sites.
Across our East Sussex sites, we work with around 50 young people, each with their own story, strengths, challenges and ambitions. Support Workers hold individual caseloads and meet regularly with residents to build support plans, celebrate progress, and set meaningful goals for the future. Your leadership will help create the environment where this work thrives - one where young people feel empowered and staff feel confident and supported.
What you will be doing
As Deputy Supported Housing Manager, you will play a key role in the running, quality, and impact of our services. Working closely with the Supported Housing Manager, you will help lead a safe, supportive, and high‑performing environment where young people can thrive.
Service Provision
You will support the Supported Housing Manager with the day‑to‑day delivery of the service, ensuring we meet all requirements set out in the service specification and remain fully compliant with Regulator of Social Housing (RSH) and Ofsted standards. Your responsibilities will include:
- Overseeing the full referral, interview, and induction process for all bedspaces and ensuring that every resident understands their Occupancy Agreement and House Rules.
- Maintaining the quality, safety, and presentation of the accommodation by working closely with our Housing and Property Services team to coordinate estate inspections, health and safety risk assessments, repairs, and the timely turnaround of void rooms.
- Supporting effective income collection across the service, working with the Rents team to build and maintain a positive rent‑payment culture among residents.
Leadership and People Management
You will directly line‑manage members of the staff team, ensuring their practice, professionalism, and development reflect our high standards. You will:
- Provide coaching, guidance, and clear expectations to ensure staff feel confident, supported, and motivated in their work with young people.
- Create a team culture rooted in creativity, consistency, and best practice, ensuring staff are equipped to empower young people to reach their goals while maintaining appropriate and safe boundaries.
- Be responsible for creating and maintaining staff rotas to ensure adequate service coverage at all times.
General Responsibilities
- Participate in the management on‑call rota, offering out‑of‑hours support to services across the wider locality.
- Embed Psychologically Informed Environments (PIEs), Trauma‑Informed approaches, and restorative practices throughout your work, ensuring our support model is compassionate, reflective, and person‑centred.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
You have experience line managing staff and building positive, supportive team cultures. You bring consistency, are well organised and approachable, and are confident in setting clear expectations. You enjoy motivating others, supporting staff development, and planning effective rotas to ensure high‑quality service delivery.
You will bring experience working in supported housing or similar services, supporting young people and/or adults at risk, along with proven experience in managing or supervising a team. You will already have a solid understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, as well as a strong working knowledge of Trauma‑Informed Care and Psychologically Informed Environments (PIE).
You will be an effective communicator with strong facilitation skills, able to navigate challenging situations with confidence, calmness, and a solution‑focused approach. You will also have experience overseeing safeguarding procedures within residential settings, ensuring safety, accountability, and robust decision‑making. Just as importantly, you will understand the importance of maintaining professional boundaries, modelling best practice for the team and the young people we support.
CLOSING DATE: Sunday 31 May 2026 at midnight. Please note applications will be reviewed on an ongoing basis, and we may invite strong candidates to interview before the closing date, so early applications are encouraged.
We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
Our mission is to help children and young people have a fair chance to be who they want to be.

A new service — with the right support behind you
We are opening a new children’s residential home and supported living service — and we’re looking for a Registered Manager to lead it.
This is not a turnaround. It’s a planned, supported launch, with direct involvement from senior leadership and a clear development roadmap.
If you’re an experienced Registered Manager — or a strong Deputy ready to step up — this is an opportunity to shape a service properly from day one, with the backing to do it well.
What makes this role different
- New service with clear structure and leadership support
- Hands-on Director involvement — you won’t be left to manage alone
- Focus on quality and stability, not rushed occupancy
- Real opportunity to grow into Responsible Individual / Operations Manager
About Us
Striving For Independence Care Solutions (SFI) is a values-driven provider of care homes, supported living, and domiciliary care services across Brent, Harrow, and the surrounding areas. We are now expanding into children's residential and supported living provision for children and young people with learning disabilities, autism, and complex needs.
Our focus is simple: to deliver high-quality, person-centred care that empowers children and young people to live safe, fulfilling, and meaningful lives. We specialise in supporting individuals transitioning from family homes, hospital settings, assessment and treatment units, and other specialist placements — creating stable, nurturing community environments.
The Opportunity
As Registered Manager, you will:
• Establish and shape a brand new children's home and supported living service
• Lead and develop a high-performing, child-centred team
• Drive quality, compliance, and outcomes for children with complex needs
• Prepare for and lead Ofsted inspections, with the aim of achieving and maintaining Good or Outstanding ratings
• Work closely with senior leadership, with real influence over service development and growth
This is a key leadership appointment with progression potential to Responsible Individual or Operations Manager as the service grows.
What You'll Do
Lead with vision and integrity
• Create a safe, nurturing, and therapeutic home culture
• Be a strong advocate for children and young people
• Empower your team to deliver child-centred, outcome-focused care
• Embed therapeutic approaches such as Positive Behaviour Support and trauma-informed care
Own Ofsted compliance and readiness
• Register with and act as the Ofsted Registered Manager
• Ensure full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards
• Lead and prepare for Ofsted inspections
• Drive continuous improvement to achieve and maintain Good or Outstanding ratings
Champion safeguarding and care excellence
• Lead safeguarding practice and promote a strong safeguarding culture
• Oversee care planning, risk management, and reviews
• Ensure safe medication practices and accurate record keeping
Build, develop, and retain your team
• Recruit, lead, and develop a high-performing staff team
• Conduct supervisions, appraisals, and performance management
• Support staff development including Level 3 and Level 5 pathways
• Build a positive, inclusive, and accountable team culture
Operate the service effectively
• Manage rotas, ensure safe staffing levels, and oversee budgets
• Monitor KPIs, service quality, and outcomes
• Build strong relationships with Local Authorities, Commissioners, families, and professionals
• Participate in the on-call rota (shared across the leadership team)
What You'll Bring
Essential
• Experience as a Registered Manager or Deputy Manager in a children's residential setting
• Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards)
• Strong, current knowledge of Ofsted regulations and Children's Homes legislation
• Proven leadership and team management experience
• Strong safeguarding knowledge and instinct
• Full UK driving licence
Desirable
• Experience supporting children with learning disabilities, autism, and complex needs
• Track record of achieving or maintaining Good/Outstanding Ofsted ratings
• Knowledge of Positive Behaviour Support (PBS) and trauma-informed practice
• Experience of opening or developing a new service
What We Offer
• £45,000 + increase to £55,000 following first placement (supported occupancy plan)
• Clear progression path to Responsible Individual or Operations Manager roles
• 28 days annual leave (including bank holidays)
• Ongoing training and funded qualifications
• Supportive senior leadership team and direct access to the Director
• Referral bonus scheme
• The genuine opportunity to build something meaningful from the ground up
Our Values
We are looking for someone who shares our commitment to:
• Quality and continuous improvement
• Compassion and child-centred care
• Dignity and respect
• Trust, teamwork, and accountability
Safeguarding
SFI is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to enhanced DBS checks and safer recruitment processes.
Ready to apply?
Click "Apply Now" to submit your application. Please include a CV with full employment history and a cover letter explaining your interest in this role and what you would bring to a brand new service.
We are reviewing applications on a rolling basis — early applications are encouraged. Interviews will be held during the week commencing 18 May 2026.
Join us in shaping high-quality children's services and making a lasting difference.
Please ensure your CV includes full employment history with month/year dates and any gaps explained. Cover letters should specifically address why you are interested in this role and what you would bring to a brand new service. Applications without a cover letter will not be reviewed. Shortlisted candidates will be contacted within 5 working days of the closing date.
Empowering people with learning disabilities, autism and complex needs to live safe, fulfilling and independent lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
Spear operates a joint venture model with churches across the UK to run our Spear Centres. Some Centres operate in collaboration with independent charitable trusts, while others are run directly with the local church (both referred to below as ‘Spear Church Partners’ or ‘Church Partners’).
About the role
We’re looking for a new Church Partnerships Manager to join us for this northern based role, with travel across the region.
This is an exciting opportunity to play a key role in driving national growth by developing and nurturing partnerships with churches across the North of England. You will be at the forefront of developing new relationships with potential early-stage partners, inspiring churches to engage with our mission, and supporting them through the pipeline, and helping to establish a diverse and thriving network of church partnerships.
We are looking for a confident relationship-builder who can engage and influence a wide range of stakeholders, particularly church leaders, and who is comfortable working in a dynamic and evolving environment.
Key information:
- Salary: £37,000
- Location: Remote with once a month travel to London for team meetings and regular travel in the North of England
- Full-time, 12-14month Fixed Term Contract, with the possibility of extension
- Closing date: We interview on a rolling basis and will close the role early if we find the right candidate
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about personally representing the values and beliefs of Spear, and our mission to equip and support young people facing barriers to employment
- Strong leadership ability with the confidence to make effective decisions
- Outstanding people skills and emotional intelligence, capable of quickly winning trust and confidence, as well as network, influence and negotiate with church leaders and a range of audiences, internally and externally
- An understanding of the needs and workings of churches and their leaders, and the ability to innovate, build our growth strategy and generate new partnerships
- An excellent communicator (both written and verbal)
- Excellent initiative and a self-starter, with the ability to operate flexibly in a changing and dynamic environment and in response to the support needs of each partner
- Strong organisational skills including the ability to establish appropriate processes and structures and to manage multiple priorities to meet targets and deadlines
- Strong quantitative skills including ability to work with and interpret impact data, fundraising pipelines and basic financial information
- Microsoft Word, Outlook, Excel and PowerPoint competent and experience of/ability to use databases
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Leeds Mind promotes positive mental health and wellbeing and provides help and support to anyone who needs it in and around Leeds. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.
Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.
Belonging at Leeds Mind
Leeds Mind is committed to creating an inclusive environment – equity, diversity and inclusion are at the heart of everything that we do.
We are committed to ensuring that our colleagues, volunteers and people who access our services feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.
By creating an inclusive environment that fosters belonging, we aspire to attract colleagues and volunteers who offer diversity of experience and thought. We believe this will ultimately improve the service we provide as well as the employee and volunteer experience.
To find out more about how we are developing this you can visit our website.
Our Service
Employment is a key part of mental health recovery. Our employment services are delivered in line with the IPS model, supporting people with mental health challenges to retain paid employment in line with their aspirations. IPS is delivered in close partnership with NHS mental health services, employers, commissioners and the wider system.
Due to receiving new funding we are excited to expand our WorkPlace Leeds service to develop our existing support in the community.
The Role
The IPS Team Leader has operational responsibility for the delivery, quality, performance and sustainability of Leeds Mind’s IPS (Individual Placement and Support) teams. The role ensures high-quality IPS delivery, excellent outcomes for people accessing support, and strong partnerships with NHS mental health teams, commissioners and system partners.
The post holder will provide day‑to‑day leadership to a team of IPS Employment Specialists, ensuring high‑quality delivery through effective supervision, coaching, performance management and quality assurance. The Team Leader is accountable for embedding IPS fidelity, supporting staff development and ensuring consistent, person‑centred and recovery‑focused practice across the service.
Essential Skills and Experience:
· Experience providing operational leadership and supervising staff within employment, supported employment or mental health services
· A strong understanding of IPS, SEQF and recovery‑focused employment approaches, with the ability to embed quality and fidelity in day‑to‑day practice
· Experience supporting people with mental health needs, neurodiversity and/or learning disabilities
· Confidence using quality frameworks, performance data and evaluation to drive improvement and accountability
· Proven ability to contribute to service planning, resource management and performance‑led delivery
· A values‑led, inclusive and trauma‑informed leadership style, living our core values every day
· A genuine belief in people’s strengths, potential and right to work
Successful candidates will be required to undertake a right to work in the UK check as well as an enhanced DBS check.
At Leeds Mind, we've made significant progress in Equity, Diversity, Inclusion, and Belonging in recent years, resulting in a genuinely diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent, and disabled individuals.
The client requests no contact from agencies or media sales.




