Supporter care manager jobs

Team: Community Operations 

Location: Hybrid in North Wales (comprising of Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham) 

Work pattern: 35 hours per week 

Salary: Up to £31,918.98 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Community Operations Volunteer Team Manager 

• Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs 

• Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations 

• Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events 

• Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities 

About the Community Operations team: 

• the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats. 

• our centres and branches care for thousands of cats each year until they are able to find a loving new home. 

• the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region 

What we’re looking for in our Community Operations Volunteer Team Manager 

• Team leader/supervisory experience of both employees and volunteers 

• Good understanding of volunteer management 

• Full valid UK manual driving licence 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date:03 May 2026 

Virtual interview date: w/c 18th May 2026 

If successful, your recruitment journey will include: 

1. anonymised application form 

1. virtual or in-person 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

The Grants and Programmes Manager will manage the delivery of a portfolio of work within the Grants and Programmes function at Battersea. This is an exciting time for Battersea as we expand our work to impact more dogs and cats.
Over the coming five years it is planned that the size and complexity of our activities will grow, including the establishment of several multi-year programmes in the UK and abroad.

This is a senior role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, strategic leadership and good grant making practice.

The successful postholder should be comfortable making proposals, suggesting alternative approaches and solutions, supporting the contributions of others, and advancing the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues and external partners as an integral element of the role. The successful postholder should be able to develop and maintain effective relationships with stakeholders, to pose and field questions of considerable complexity and sensitivity and use discretion in carrying out a constructive and effective dialogue; they will be comfortable with proposing ideas, engaging in productive debate, supporting the contributions of others, and in other ways advancing Battersea’s strategic interests.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing Date: 3rd May 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview Details:

• First Stage: Online (via MS Teams) with a task to complete. The task will be shared when invited to interview - w/c 18th May 2026
• Second Stage: In Person - Date to be confirmed

For full details on the role, please download the recruitment pack.

Help us build connections, reduce loneliness, and create communities where people in later life truly belong.
Lead fundraising and partnerships for a relational charity making a meaningful difference every day.

Evergreen Care UK is a values-led charity rooted in a Christian ethos, supporting people in later life to stay connected, independent, and valued. Through our community cafés and services, we create welcoming spaces where relationships flourish, and people feel a genuine sense of belonging. We welcome people of all faiths and none, guided by our values of Compassion, Dignity, Connection and Trust.

We are now looking for a Fundraising & Partnerships Lead to play a vital role in sustaining and growing this work. This is an exciting opportunity to shape our income generation while also being hands-on, building relationships, securing funding, and helping us tell our story with clarity and impact.

About the role

Working closely with the CEO and wider team, you will develop and deliver a sustainable fundraising and partnerships approach that supports Evergreen’s long-term vision.

You will:

• Develop and implement a fundraising and partnerships strategy aligned with our mission
• Secure income through trusts and foundations, statutory sources, corporate partnerships, and community fundraising
• Research, write and manage high-quality funding applications and reports
• Build and nurture strong relationships with funders, churches, businesses and supporters
• Act as an ambassador for Evergreen across the community and at events
• Work collaboratively with colleagues to gather impact stories and data
• Track income, manage records and report progress effectively

A relational and enabling role

As a small charity, how we work matters as much as what we do. This role is not just about delivering fundraising—it’s about building capacity and community.

You will:

• Create meaningful opportunities for volunteers to contribute to fundraising activity
• Support and empower others to play a part in sustaining Evergreen’s work
• Balance hands-on delivery with enabling shared ownership and long-term sustainability

Who we’re looking for

You’ll be someone who combines strong fundraising capability with a relational, values-led approach.

We’re looking for:

• Experience securing income through fundraising, grants, partnerships or similar
• Excellent written communication skills and the ability to tell compelling stories
• Confidence in building and maintaining relationships with a wide range of stakeholders
• Strong organisation and the ability to manage multiple priorities
• An understanding of ethical fundraising and data protection
• Alignment with our Christian ethos and values

Why join Evergreen?

This is a unique opportunity to join a small, passionate team where your work will have a direct and visible impact. You’ll help shape the future of the organisation while enabling more people in later life to experience connection, dignity and belonging.

• Location: Bath & Keynsham (BA2 & BS31)
• Salary: £38,750                                       
• Hours per week: Full time (37.5 hours) and participation in an on-call rota
• Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5

Requirements 

• Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
• Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
• Communication: You are adept at using a variety of communication aids and developing robust support plans.
• Compliance: Experience working with several compliance IT platforms is desirable.
• Driving: You must be a driver with access to your own vehicle

Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Keynsham and Bath, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.

About the Role

As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.

You will be responsible for:

• Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
• Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
• Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
• Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
• Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.

Why Join Us?

What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centered care and ready to take the next step in your management career, we would love to hear from you!

What Benefits Will I Have?

We offer a range of benefits that you can mix and match to suit your needs, including:

• Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
• Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
• Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
• Buy and Sell Annual Leave: Transfer windows open twice a year.
• Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.

Ready to Lead and Inspire?

If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.

Apply today and start making a difference!

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.

Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate.

MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.

This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.

We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.

We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.

Prospectus is delighted to be working with our client to help them recruit for an Individual Giving and Supporter Care Assistant. The organisation is the Army's national charity, here for soldiers, past and present, and their families for life.Last year we supported over 75,000 soldiers, veterans and their families through this work including by funding 86 charities.

This is a permanent role paying a salary of £32,929 per annum. The postholder will be working in a hybrid model from their offices in Victoria, London.

The Individual Giving and Supporter Care Assistant will be responsible for processing supporter donations, answering supporter queries on email, in writing, and over the phone. You will also be assisting the Individual Giving Manager with their work, process invoices, and maintain filing systems for supporter correspondence & records.

The ideal candidate will have excellent verbal communication and phone manner and confidence in communicating with a wide range of people at all levels. They are looking for someone with good written communication skills, with a fluent writing style and good knowledge and practical use of the English language.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Do you have a background in supporter care with a passion to deliver excellent Supporter Experience by utilising data? Have you developed procedures to ensure the compliant processing & reconciling of income? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services Executive (Gifts & Income) will be a key team member of a busy Supporter Services & Standards Team in London.

You will be responsible for:
• Leading on the day-to-day operational management of activities within the Gifts & Income Team.
• Processing and reconciling income for the Fundraising directorate at Sue Ryder, including both electronic and physical donations,
• To help and guide other income processing activities carried out across Fundraising.

The successful candidate will also work closely with the Supporter Services Team Leader (Gifts & Income) on the management of donation compliance and best practice at Sue Ryder.

This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.

Minimum Essential Criteria
• Experience of working within a donation or income processing team
• Experience of carrying out income reconciliation processes
• Experience of designing and implementing basic processes and new ways of working.
• Experience of working on a CRM (Raiser’s Edge or RE NXT desirable)
• Experience of working to and reaching SLAs/KPIs to show good performance
• Experience of carrying out quality checking procedures desirable
• Understanding the importance of placing the supporter experience at the heart of everything we do
• Excellent attention to detail and a strong standard of numeracy

Desirable Criteria
• An understanding of policy and compliance within a fundraising context
• A good understanding of GDPR
• A good knowledge of HMRC Gift Aid procedures and rules

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online 
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

Closing date: 28th April
Interview date: TBC

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

This is an exciting opportunity to establish RLSS UK’s first-ever corporate fundraising function. The Corporate Partnerships Manager will build, lead, and deliver a new programme that maximises income from corporate supporters and aligns partners with our mission to save lives. You will be responsible for developing the strategy, creating the tools and foundations, proactively generating new business, and delivering excellent stewardship as partnerships are secured.

This role requires a commercially aware, results-driven individual who understands how to position partnerships in a way that delivers mutual value and translate opportunity into income through focused action, strong relationship building, and a clear understanding of corporate priorities.

This role is ideal for someone who thrives in a build from scratch environment, combining strategic thinking, creativity, and hands on delivery.

ROLE OVERVIEW

As the Corporate Partnerships Manager, you will lead the development and delivery of RLSS UK’s new corporate fundraising function, create a sustainable strategy, and build a strong pipeline from the ground up.

You will identify, secure, and grow high-value partnerships that align with corporate priorities, producing compelling and commercially compelling propositions that demonstrate clear mutual benefit. Working collaboratively across the organisation, you will ensure partnerships support RLSS UK’s mission and contribute to long term income growth.

KEY TASKS AND RESPONSIBILITIES

Strategy and Planning

• Develop and deliver RLSS UK’s first corporate partnerships strategy, setting clear priorities and income targets for year one and beyond.
• Lead the development of a corporate partnerships income stream, building a sustainable portfolio of partnerships and relationships.
• Create the foundations for growth including a case for support, stewardship framework, pitch decks and templates and KPI and reporting tools.
• Establish systems and internal processes required for a corporate fundraising function.
• Use sector insights, benchmarking, and data to inform strategy and identify opportunities for growth.

Partnership Development

• Build and actively manage a new business pipeline from scratch, ensuring consistent prospecting and follow up.
• Conduct in-depth prospect research to identify target companies, align commercial priorities, and map key decision makers.
• Develop compelling, tailored proposals, pitches, and partnership packages that clearly articulate impact and mutual value.
• Secure a diverse portfolio of partnerships including multi-year strategic, six-figure, Charity of the Year, cause-related marketing, and sponsorship agreements.
• Create cultivation journeys for high-value prospects, maintaining momentum from first contact to close.
• Represent RLSS UK externally at meetings, events, and networking opportunities, confidently positioning the organisation with senior stakeholders.
• Work closely with commercial colleagues to ensure alignment and avoid overlap with existing commercial contracts.

Account Management

• Provide effective day-to-day relationship management to ensure partners feel supported, informed, and engaged with RLSS UK’s mission.
• Deliver clear partnership growth plans that maximise income, engagement, impact, and mutual benefit.
• Identify and activate opportunities to expand partnerships across corporate philanthropy, payroll giving, strategic volunteering, sponsorship, cause-related marketing, and employee engagement.
• Build and maintain positive relationships with senior stakeholders, acting as a trusted and credible partner.
• Monitor partnership delivery against agreed KPIs and use insight to refine and strengthen activity over time.
• Produce high-quality written communications, proposals, and impact reports tailored to individual partners.
• Work collaboratively with colleagues across Fundraising, Marketing and Communications, Education, and Commercial teams to ensure consistent and high-quality delivery.

Reporting and Evaluation

• Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact, income growth, and return on investment.
• Ensure compliance with fundraising regulations, UK GDPR, and RLSS UK policies.
• Maintain accurate pipeline and forecasting information within the CRM system.
• Deliver annual reviews for partnerships to demonstrate impact and ensure all partnerships are meeting agreed KPIS.
• Identify emerging trends and opportunities to diversify income streams and enhance brand visibility.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Experience in business development, fundraising, partnerships, or relevant commercial roles.
• Ability to build strong relationships with senior internal and external stakeholders.
• Experience securing and managing partnerships across at least two of:
• • Charity of the Year
  • Strategic partnerships
  • Sponsorship
  • Cause related marketing/ brand licensing
• Confident pitching and negotiating with senior corporate leaders.
• Strong strategic thinking coupled with hands‑on delivery.
• Excellent written and verbal communication skills.
• Ability to create persuasive proposals and cases for support.
• Strong organisational and project management skills.
• Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
• Strong understanding of CRM systems and fundraising technologies, and how these support effective partnership programmes.
• Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
• Experience managing budgets and ensuring effective allocation of resources.
• Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK.
• Previous experience of line management.
• Experience of working in a charity or organisation where corporate fundraising or partnerships have been developed from the ground up, including building systems, processes, and pipeline momentum.
• Experience working in a small team or start-up environment.
• Commercially minded, with a strong understanding of the corporate landscape and the ability to shape compelling, mutually beneficial partnership opportunities that align business priorities with charitable impact.

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.

With increasing corporate focus on ESG, community safety, and employee wellbeing, RLSS UK is uniquely positioned to build strategic partnerships that help companies keep their people and communities safe around water.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team 

Closing Date – 5.00pm, Wednesday 29th April 2026

Interview Date – Thursday 7th May 2026 at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.

The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.

The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.

1. Governance leadership and oversight

• Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
• Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
• Regularly review and update governance frameworks, systems, and processes to align with international best practices.
• Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
• Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
• Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.

2. Board and executive support

• Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
• Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
• Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
• Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
• Monitor follow-up actions and ensure implementation of board decisions.

3. General meeting (GM) management

• Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
• Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
• Oversee the drafting and quality assurance of reports, motions, and official documentation.
• Ensure accurate recording of proceedings, decisions, and outcomes.
• Verify compliance with all procedural and constitutional requirements for general meetings.

4. Regional elections coordination

• Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
• Develop and implement clear election procedures and guidance for regions in line with the constitution.
• Ensure elections are conducted transparently, fairly, and consistently across all regions.
• Provide advisory support to regional executive committees on governance and election matters.
• Maintain comprehensive records of election processes, results, and compliance.

5. Policy development and management

• Lead the drafting, review, and implementation of governance and organisational policies.
• Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
• Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
• Establish and maintain systems to monitor policy implementation, compliance, and effectiveness. 

6. Strategic planning and alignment

• Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
• Support alignment between global strategy and regional and other relevant strategic plans.
• Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
• Monitor and report on governance-related strategic objectives and outcomes.

7. Support to member organisations, regions, and specialty groups

• Provide expert governance and policy advice to MOs, regions, and speciality groups.
• Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
• Facilitate knowledge sharing and promote best practices in governance globally.
• Respond to governance queries and provide timely, solution-oriented support.

8. Stakeholder engagement and communication

• Act as a central liaison on governance matters between the CEO, board, committees, and membership.
• Ensure consistent and transparent communication of governance processes, decisions, and requirements.
• Build and maintain effective relationships with internal and external stakeholders.
• Work closely with the communications and marketing team for the delivery of all key communications.

9. Continuous improvement and risk management

• Identify governance risks and develop mitigation strategies.
• Lead initiatives to enhance governance maturity and organisational performance.
• Monitor global trends in governance and advise on relevant improvements.
• Support organisational risk management processes related to governance and compliance.

Person specification

Education and qualifications

• Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
• Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
• Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
• Commitment to ongoing professional development in governance or non-profit management.

Essential experience and skills

• Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
• Strong knowledge of non-profit governance frameworks and best practices.
• Proven experience supporting boards and senior leadership.
• Experience managing complex governance processes (eg elections, general meetings).
• Excellent organisational, analytical, and problem-solving skills.
• Strong written communication skills with the ability to produce high quality formal documentation.
• Ability to work effectively across diverse cultural and geographic contexts.

Desirable

• Experience working with global professional associations or health related organisations.
• Familiarity with constitutional frameworks and regulatory environments in international organisations.
• Experience engaging with stakeholders across multiple regions.

Personal attributes

• Highly organised, proactive, and detail oriented.
• Strong integrity and commitment to transparency and accountability.
• Collaborative, diplomatic, and skilled in stakeholder management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strategic thinker with a practical, solution oriented mindset.

 Impact of the role

This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.

Only candidates invited for interview will be contacted.

We are seeking an experienced and diligent HR Manager to work with staff and volunteers at our established Christian recovery centre in Berkshire. You will provide direction, support and oversight on all aspects of human resources management, including: HR administration; recruitment; staff supervisions and appraisals; compliance with employment regulations; training; performance and talent management; grievance, disciplinary, and capability procedures; salary structure and employee benefits; and organisational personnel planning.

We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.

​As a small charity (c. 43 salaried staff and casual workers, plus volunteers), the role will require balancing practical tasks with management responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

This is a permanent position, full-time or part-time considered. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

To apply, please submit your CV and covering letter, outlining how you meet the requirements of the job description and person specification provided.

Permanent Contract /Hours: 37.5 hours per week

Location: Hybrid work with 1 day per week minimum office attendance in Putney, SW London

About Us 

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. 

St Christopher's is a leading charity supporting children and young people. We are proud of our long history of delivering fostering services, children’s homes, and innovative leaving care support across the UK. 

We are deeply committed to improving outcomes for young people, particularly those who are unable to remain in their family or foster homes. Everything we do places young people at the heart of our work, helping them build positive life experiences and brighter futures. 

We are an equal opportunities employer and are committed to building a diverse and inclusive workforce where everyone feels they belong. We actively encourage applications from underrepresented groups, including people from different cultures, backgrounds, ages, abilities, religions, genders, sexual orientations, and those with caring responsibilities. 

About the Role 

As Finance Manager you will take responsibility for the day to day running of a small Finance Team and this includes management of team members and oversight of regular management reporting and financial accounting. You will take the lead on the annual external audit process, and work on the annual budget preparation and budget revisions/forecasts. You will help drive forward financial business partnering within the organisation, ensuring the wider management team have the tools and information needed to effectively manage their budgets. This is a key role within the organisation, requiring strong technical skills, attention to detail, and the ability to communicate effectively with both finance and non-finance stakeholders. 

About You 

We are looking for someone who has: 

• A relevant accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) – or significant relevant experience 

• Demonstrable experience in management accounting, budgeting, and statutory accounts preparation

• Strong analytical and numerical skills

• Good communication skills, with the ability to work effectively with internal teams and external stakeholders such as local authorities

• Strong IT skills, including Microsoft Excel (e.g. VLOOKUPs, pivot tables, SUMIF)

• Line management experience of a small team (training can be provided)

 What We Offer 

• Competitive salary: £ 53,000 – 56,000 per annum depending on experience.
• A friendly working environment at a values-led charitable organisation. 
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Contributory pension scheme, enhanced maternity and company sick scheme. 
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support. 
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online. 
• Discretionary funded training programs for you to explore and attain new and relevant skills.
• Employee awards based on performance and length of service.

How to Apply 

To apply and for more information, please visit our website.

Safer Recruitment 

St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks. 

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List. 

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked. 

What's so special about Tearfund's supporters? Can you support and encourage the people who give sacrificially to Tearfund's life-changing work? Tearfund loves these people and wants to thank them and keep encouraging them in their giving.

Tearfund is looking for someone for our Donor Care Team, who will be responsible for processing the gifts and dealing with the financial queries from our supporters. We need someone who is enthusiastic about serving those living in poverty by providing excellent customer service to our amazing supporters. 

Your role will involve opening, sorting and banking donations received in the post, processing and acknowledging the gifts from supporters, answering queries about their giving, providing information about Tearfund's work, and helping ensure that our supporters feel valued, and happy to continue in their giving.

The successful applicant will demonstrate a desire to serve our supporters with professional excellence in a busy environment. You will need to set yourself high standards of working with speed and accuracy in banking and processing gifts.

We are looking for someone who:

• is passionate about Tearfund's work and supporters
• is good with numbers
• has excellent IT skills
• is quick to learn
• has good organisational skills
• able to juggle competing priorities

Are you ready to help Tearfund maintain our reputation as one of the industry's best organisations for customer service? Then this could be the role for you!

All applicants must be committed to Tearfund's Christian beliefs.

Please note: This is a full time role (35 hours per week), but part time applicants (of 28 hours per week or more) will be considered. This role requires a minimum of three days per week in the Teddington office, with Fridays working from home.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

We’re looking for someone passionate about delivering an outstanding donor experience that will ensure our supporters feel engaged, inspired and motivated to give through SCF to build stronger communities in Somerset.

We need someone who can confidently create and deliver fundraising strategies for growth, using data and insight to inform and evaluate their success. You’ll be methodical and analytical, confident balancing multiple workstreams and have superb attention to detail. And you’ll be a great communicator, able to effortlessly write clear and compelling copy that’s tailored to our audiences.

It’s an exciting time to join the Philanthropy and Marketing Team at SCF. After investing in our Philanthropy and Marketing capacity, we’ve grown fundraising income by 60% and added almost £10 million to SCF’s endowment since 2021. We recently launched our new 10-year strategy with ambitious plans to grow our endowment to £35 million by 2035 to significantly increase the funding we can provide our communities for generations to come. This role will be key to our growth. 

RESPONSIBILITIES

Lead the development and delivery of our individual giving programme and strategy, including leading on the delivery of SCF’s annual Surviving Winter Appeal, reviewing our existing donor base and offer, refreshing and embedding stronger donor journeys, and undertaking research and data analysis to explore new supporter audiences Lead the planning and delivery of a high-quality stewardship events and engagement programme, including our Annual Celebration, ‘below the radar’ fundholder events, learning and networking events for our professional advisor partners, and donor visits to charities in collaboration with the Philanthropy and Marketing Director, Senior Philanthropy Manager, and wider team Support the coordination and delivery of SCF’s legacy fundraising programme, working closely with the Philanthropy and Marketing Director and Senior Marketing Manager to deliver our new legacy fundraising strategy Support the delivery of our Collective Giving Funds and annual Fundholder Impact Reports Make best use of Salesforce to support effective donor management and reporting and maintaining high-quality data

ABOUT YOU

You may: have experience in delivering fundraising appeals be confident in creating and delivering donor stewardship plans and/or donor journeys have experience working with Marketing/Communications colleagues to create compelling content to support income generation and stewardship You will: have a proven track record of fundraising across multiple income streams, including individual giving, mid-level/major donors and/or legacies have strong event planning and management skills and experience of delivering high quality events for donors or clients have strong project management skills and experience of managing multiple workstreams in one role have excellent copywriting skills and the ability to tailor communications to a variety of audiences have experience of using a CRM system such as Salesforce or similar to manage data and monitor performance using reports have an understanding of the vital role that small, local charities play in our communities and a commitment to tackling inequality in Somerset a clean UK driving license and access to a car

We operate a flexible working policy, including voluntary working from home arrangements. This role will be formally based at Yeoman House, Bath and West Showground, Shepton Mallet BA4 6QN and will typically be expected to work from our Shepton Mallet office at least 1 day per week. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Corporate Partnerships Manager sits within an ambitious and forward-thinking Fundraising & Communications team at an exciting point of growth, as we develop. This is a pivotal role for someone who is motivated not only by stewarding and deepening existing partnerships, but by actively driving new business and unlocking fresh opportunities for impact.

Based in Westminster, at the heart of power and industry, we are uniquely positioned to connect with businesses and organisations whose employees encounter the reality of homelessness every day—on their commute, on their lunch break, and on the streets around them. This role offers a powerful opportunity to inspire those organisations to take action, providing meaningful ways for them to respond to an issue that is visible on all our doorsteps.

We are looking for a dynamic and strategic relationship-builder who can both nurture a strong portfolio of current corporate supporters and proactively identify, secure, and grow new partnerships aligned with our mission. The successful candidate will play a central role in shaping and expanding our Corporate Partnerships function, with significant scope to influence direction, test new ideas, and deliver meaningful income growth.

This role will suit someone ambitious, creative, and results-driven—someone who thrives on developing compelling propositions, spotting opportunities, and turning them into long-term, high-value partnerships. You will bring a strong track record in corporate fundraising or partnerships, alongside a solutions-focused mindset and the confidence to translate sector best practice into tangible results. And you’ll be passionate about creating partnerships that deliver real social impact.

Salary: £44,181 - £50,461 (Scale Points 29-35)
Closing Date: Sunday 10th May
Interview Date: Tuesday 19th May

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer