Supporter care manager jobs
About the role:
People arrive at the hub straight from the streets, often after being knocked back, overlooked or stuck for a long time. This role is about what happens next. As Hub Team Manager, you’ll lead a service that doesn’t let people drift. You’ll make sure the moment someone comes through the door, things start moving.
You’ll be in the middle of it all - guiding a multidisciplinary team, linking in with outreach, pulling partners together and cutting through the noise that keeps people stuck. This isn’t about managing from a distance. You’ll stay close to the work, keeping momentum in complex situations and making sure support lands in a way that actually shifts things for people experiencing multiple disadvantage.
The hub needs to feel calm, safe and purposeful, even on the busiest days. You’ll shape that. Using psychologically informed, trauma-informed and gender-informed practice, you’ll create an environment where people are met with consistency and respect, and where services work together to move people towards safety and stability. No waiting around, no dead ends just clear, coordinated next steps.
At Single Homeless Project (SHP), this is also a role where you’ll grow. You’ll be part of a service that’s central to a borough-wide response, working alongside experienced leaders and partners, with real scope to develop your leadership, influence system change and progress your career within a values-led organisation that backs its people.
About you:
- You’ve worked with people experiencing multiple disadvantage and know how to help them move forward
- You lead from the front — visible, hands-on and confident in complex, high-risk situations
- You bring people together and make things happen, cutting through barriers and slow systems
- You use psychologically informed and trauma-informed approaches in a real, practical way
- You stay calm, organised and focused when things get busy, keeping the service moving
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 17th May at midnight
Interview date: Thursday 28th and Friday 29th May at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
We are currently looking for an Assistant Support Worker (known internally as Duty Worker) to join our Hammersmith & Fulham pathway. You will be based at the Coninghams; a 31 bed complex needs project.
The Coninghams is a fast‑paced service grounded in the Recovery Model and delivered within a psychologically informed environment. We support vulnerable people to manage and recover from a wide range of needs, including substance use, mental and physical health challenges, criminal justice involvement, budgeting, tenancy sustainment, and daily living skills.
In the pivotal role of Duty Worker, you will work on four weekly shift based pattern to support with the day to day running of the project including but not limited to overseeing set weekly H&S tasks, managing repairs, leading on and planning day to day appointments, at The Coninghams we offer our duty workers the opportunity to lead in a clients support and or to co-keywork.
You will often be the first person that our clients, contractors and visitors come into contact with, you will work closely with project workers, night staff, manager and external professionals to ensure the effective day to day running of the project.
About you
To thrive in this role you will be:
- Adaptable to a fast-paced environment while contributing to and drawing strength from a supportive team of experienced colleagues.
- Friendly, proactive and creative.
- Passionate and committed to the overall aims and objectives of the Rough Sleeping services.
- Competent in IT systems such as emails and Microsoft 365.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Please visit our website and click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 6 May 2026
Interview and assessments on: TBC
Policy and Public Affairs Manager (England)
Reporting to: Head of Policy and Public Affairs
Line Management: 1 Policy and Public Affairs Officer England
Location of work: Remote but role holder will ideally be London-based to be able to frequently commute for meetings/ events at Westminster. The role may involve also some infrequent travel across the UK.
Contract type: Full-time, 35 hours per week, although flexible/ compressed hours will be considered. The role will require occasional evening and weekend work.
Contract Length: Permanent
Salary: £42,000
BACKGROUND
Magic Breakfast is the UK’s leading school breakfast charity and makes a difference to over 350,000 children and young people every day by offering breakfasts and expert advice to tackle child morning hunger in schools across England and Scotland.
This is an exciting time for Magic Breakfast as the benefits of school breakfast provision are increasingly recognised by policymakers, educators and the public. The Policy and Public Affairs (PPA) Team is central to this work. And through our new organisational strategy, Nourishing Futures, the work of the PPA Team is growing to meet our advocacy ambition to expand school breakfast provision and deliver our vision which would see every child in the UK nourished, empowered and thriving.
JOB PURPOSE
The role of the Policy and Public Affairs Manager is a high-impact role, central to designing and delivering Magic Breakfast’s national policy and public affairs strategy in England. The role holder will lead the development of evidence-based policy positions and work collaboratively to drive forward strategic, integrated and impactful advocacy campaigns to successfully influence decision-makers, policy change, and funding frameworks aligned with our key objectives. Specifically, you will also lead the design and implementation of our new workstream to expand school breakfast provision to secondary schools and early years settings, alongside our work to ensure the effective implementation of the Free Breakfast Club Programme.
More broadly, you will keep abreast of political developments relevant to Magic Breakfast - proactively identifying opportunities to respond, influence and shape the debate across the school food system and provide strategic, analytical and timely advice to the Senior Leadership Team.
Using your excellent communication skills, you will be able to translate complex policy into tailored and effective communications, policy briefings, positions and submissions, and will play a lead role in confidently engaging external stakeholders including UK Government Ministers, Parliamentarians, special advisers, officials and sector partners.
We are looking for someone who enjoys collaboration, who shares our passion for driving systematic change, and who can use their experience to navigate, respond to, and influence the fast-moving political environment to deliver lasting and meaningful change. You’ll be part of a collaborative and ambitious organisation, working at the intersection of policy, practice and impact – putting children and young people at the heart of everything we do and helping to ensure every child starts their day nourished, empowered and ready to thrive.
KEY RESPONSOBILITIES
- Lead the policy development process in consultation with cross-organisational teams and external organisations to develop clear, evidence-based policy recommendations and positions.
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Build and maintain strong relationships with UK Government Ministers, Parliamentarians, Special Advisers, officials and sector organisations, including conducting stakeholder mapping and power analysis to identify key routes to influence.
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Design, lead and implement integrated advocacy campaigns to deliver maximum impact in collaboration with cross-organisational teams.
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Work closely with colleagues to share expertise and intelligence, inform and shape research areas, support campaign activities aligned with advocacy objectives, and respond proactively to live developments across the organisation.
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Line manage and support the development of the Public Affairs Officer.
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Strong ability to translate complex policy into clear, persuasive communications tailored to specific audiences to deliver maximum impact.
Please read the full job description attached below.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive.
Please see our job pack below
Please see our website
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast .com
Shortlisting: w/c 25th and 26th May
Interview 1: w/c 1st and 2nd June
Interview 2: w/c 8th and 11th June
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
- Job Title: Fundraising Coordinator
- Location: Nottingham office – minimum three days per week at the office.
- Salary: £25,000
- Permanent: 35 hours per week.
Make a real difference to life after brain injury. Join us as Headway’s Fundraising Coordinator and be part of a dynamic, forward-thinking fundraising team that raises vital funds and increases national visibility.
Headway UK– the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Fundraising Team raises critical funds and awareness so that everyone affected by brain injury has the support they need to live well.
WHAT YOU WILL DO:
The Fundraising Coordinator plays a central support role across the Fundraising Team, providing high-quality income, operational and stewardship support, with specialist activities for corporate, community and events fundraising.
You will:
- Be the first point of contact between fundraisers and Headway UK, helping to build initial relationships.
- Ensure effective income management working closely with the Finance Team.
- Help deliver supporter stewardship, welcoming and thanking our community, challenge events and individual supporters.
- Support the Corporate Partnerships Manager, helping with our Corporate Membership and building our new business prospect pipeline.
- Attend key events, alongside the Events Team, including at the London Marathon, London Landmarks Half Marathon, Great North Run and our Annual Awards.
- Represent Headway at community events, ensuring our supporters receive the best possible experience.
ABOUT YOU
We would love to hear from you if you have:
- Experience working in a fundraising or customer care/administration environment.
- Experience in managing queries and delivering a high standard of stewardship to all stakeholders.
- Strong organisational skills and the ability to manage multiple projects.
- Excellent communication and relationship building skills.
- Excellent numeracy skills and proficiency with Excel and similar systems.
- Understanding of fundraising principles and supporter engagement.
- Pro-active individual who likes working collaboratively.
- Proficiency in working with databases and CRM platforms.
- A commitment to safeguarding, equality, and Headway’s values
You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury.
BENEFITS
As a staff member at Headway UK you’ll have access the following range of benefits:
Financial Security -
- Competitive Salaries
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- ·You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
ABOUT US
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Thank you for your interest in Headway UK and we look forward to getting to know you!
How to apply
Closing date: 5pm on 20 May
Interview date: 3rd- 5th June.
The client requests no contact from agencies or media sales.
Do you have a background in supporter care with a passion to deliver excellent Supporter Experience by utilising data? Have you developed procedures to ensure the compliant processing & reconciling of income? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.
The Supporter Services Executive (Gifts & Income) will be a key team member of a busy Supporter Services & Standards Team in London.
You will be responsible for:
• Leading on the day-to-day operational management of activities within the Gifts & Income Team.
• Processing and reconciling income for the Fundraising directorate at Sue Ryder, including both electronic and physical donations,
• To help and guide other income processing activities carried out across Fundraising.
The successful candidate will also work closely with the Supporter Services Team Leader (Gifts & Income) on the management of donation compliance and best practice at Sue Ryder.
This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.
Minimum Essential Criteria
• Experience of working within a donation or income processing team
• Experience of carrying out income reconciliation processes
• Experience of designing and implementing basic processes and new ways of working.
• Experience of working on a CRM (Raiser’s Edge or RE NXT desirable)
• Experience of working to and reaching SLAs/KPIs to show good performance
• Experience of carrying out quality checking procedures desirable
• Understanding the importance of placing the supporter experience at the heart of everything we do
• Excellent attention to detail and a strong standard of numeracy
Desirable Criteria
• An understanding of policy and compliance within a fundraising context
• A good understanding of GDPR
• A good knowledge of HMRC Gift Aid procedures and rules
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
Closing date: 11th May
Interview date: TBC
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
The client requests no contact from agencies or media sales.
Research Programme Manager
Are you an experienced research professional looking to make a difference to children and young people’s lives?
Please note: this role is known internally as Research Lab Manager
Anna Freud are seeking a Research Lab Manager to join our world-leading mental health charity for children, young people and their families on a part-time basis.
Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
This role offers the chance to work on high-impact mental health research, gain exposure to leading experts across Anna Freud and UCL, and take real ownership of projects from start to finish. You’ll build experience across a range of research methods, develop your profile through publications and funding work, and play a meaningful role in improving outcomes for children and young people.
What you’ll do
A central role supporting the delivery of a programme of mental health research, coordinating projects, managing operations, and ensuring studies are delivered to a high standard from set-up through to completion.
- Coordinate and manage multiple research projects, ensuring timelines, risks, and deliverables are effectively tracked and met
- Oversee research operations, including data management, documentation, and project governance
- Lead on funder reporting and support grant applications and wider research opportunities
- Liaise with key stakeholders, including funders, NHS services, local authorities, and research participants
- Support and supervise junior team members while contributing to high-quality research outputs
What you’ll bring
For the Reseach Lab Manager role, you will be an organised and proactive research professional, with strong experience managing complex projects and data, who can confidently coordinate studies, work with a range of stakeholders, and drive high-quality research delivery in a mental health setting.
- Proven experience managing and coordinating large-scale quantitative or mixed-methods research projects
- Strong data management and administrative skills, with attention to quality, accuracy, and compliance
- Experience contributing to research outputs, including funder reports, publications, or dissemination activities
- Ability to plan, prioritise, and manage multiple deadlines independently, using initiative to solve problems
- Effective communication skills and experience working with diverse stakeholders, including supporting or supervising junior team members
Key details
Hours: Part-time: 14 hours per week (two days). Usual working hours are Monday to Friday, 09:00-17:00. Specific days to be negotiated. Flexible working is possible.
Salary: £46,062 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Attendance in-person for meetings, as and when required.
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Friday, 08 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday, 15 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in Week commencing 18 May 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please get in contact with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are an amazing local charity, supporting people across Huntingdonshire with cancer. Would you like to be involved in improving the lives of people affected by cancer?Are you confident and proactive, keen to seek out opportunities and listen to what people are doing and want to do to raise funds?
If yes, then the role of Fundraising Manager at HCCN might be for you!
All the charity’s income is generated through fundraising, grants, donations and gifts. This role is at the heart of our operations, central to ensuring a sustainable income stream, ensuring we continue to help people with cancer back to independence with a renewed sense of self-esteem. You’ll be a key part of our small but mighty Operations Team.
We need our Fundraising Manager to:
●Develop, implement, monitor and report regularly on an annual fundraising plan and budget to deliver the charity’s fundraising objectives while minimising financial risk
●Be responsible for the development and delivery of events
●Be the face of HCCN during fundraising events
●Recruit volunteers to assist at events, developing strong relationships and identifying and cultivating supporters to develop new fundraising opportunities and partnerships
●Keep the HCCN database up to date and ensure it is used as an effective means of communication, information, networking and reporting. Ensure all data is GDPR compliant.
●Work with the Operations Manager to review targets and budgets. Produce financial and activity reports, forming part of the charity’s financial and business plan review.
●Seek opportunities to apply for grants. Write grant applications for Trustee approval. Develop legacy giving
The attributes you will need:
●Represent the charity positively and professionally
●A strong relationship builder and networker, comfortable both in corporate environments and community settings.
●Able to recruit, develop, inspire and manage volunteers - individuals and teams
●Be proactive and have the confidence to use own initiative
●Strong team player
●Unflappable, ‘can do’ attitude
●Self-motivated and able to work without close supervision, once provided with guidance
●Identify and mitigate risks at fundraising events, including risk assessment
●know and care about people with cancer and the issues that affect them
Training will be provided.
This role is hybrid. The successful applicant will be home based with local travel as required to support fundraising activity, with occasional evening and weekend working in the Huntingdon area.
The time commitment is 25 hours per week. We offer pension benefits and paid holidays.
You must live within easy reach of Huntingdon and be able to drive with your own vehicle.
The ideal person will be friendly, proactive, enthusiastic, and have great attention to detail. With opportunities for professional development and a supportive and friendly team environment, this position offers a chance to make a real difference.
To find out more about the role and how to apply please read our job description.
Our values, at HCCN:
- We are committed to evidence‑based practice
- We value compassion, dignity and respect
- We use our resources responsibly to benefit people affected by cancer
- We listen to understand the needs of the people we support
- We work in partnership with healthcare professionals
HCCN is a charity supporting people across Huntingdonshire living with or beyond a cancer diagnosis - living your best life despite cancer
The client requests no contact from agencies or media sales.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength-based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.
The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
ALDER HEY CHILDREN’S CHARITY
Job title: Hospital Engagement Manager
Salary: £39,428 - £50,450
Hours: 37.5 hours per week
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role:
This is an exciting opportunity for a Hospital Engagement Manager to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
This pivotal role acts as the bridge between Alder Hey Children’s Charity and the hospital community. You will inspire NHS colleagues and families to engage with the charity, embedding philanthropy into the hospital culture and helping deliver Alder Hey’s 2030 vision.
As Hospital Engagement Manager, you will build strong relationships with NHS colleagues, patients, their families and volunteers to increase awareness, engagement, and fundraising activity. By developing strategic partnerships and delivering training, you will enable grateful families to support the charity in ways that are meaningful to them, driving sustainable income growth across multiple fundraising streams.
We’re looking for someone who loves building relationships, and brings energy, enthusiasm, and exceptional communication skills to foster a culture of giving across our hospital - from inspiring patients and families to support their local hospital charity to engaging clinicians on how the charity can enhance their ward or department.
Key Responsibilities will include:
Relationship building, advocacy and engagement:
- Act as a passionate and professional ambassador for Alder Hey Children’s Charity, championing the hospital’s vital work and the transformative potential of philanthropy.
- Build strong, trust-based relationships with assigned hospital teams, meeting regularly to increase understanding of the charity and the role of philanthropy in supporting families and improving care.
- Serve as the first point of contact for NHS colleagues introducing families or opening networks to potential donors.
- Spot strategic opportunities for increasing NHS colleague and family engagement.
Programme delivery, training and internal collaboration:
- Lead delivery of the Grateful Patient Plan, implementing key activities to increase staff engagement and donor referrals.
- Deliver training sessions for Trust colleagues to build confidence in supporting fundraising and patient family philanthropy (training will be provided).
- Collaborate across the charity to ensure donor referrals are managed appropriately and messaging is consistent.
- Develop a strong working relationship with the Grants and Impact team to stay informed about projects in key areas.
Marketing, communications and visibility:
- Work closely with Marketing and Communications colleagues to increase charity visibility across the hospital site through branding and internal communications.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
Closing date: Monday 11 May 2026
Interview date (to be held at Alder Hey): Monday 18 May 2026
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
As an Internal Auditor, you will carry out detailed financial audits across a wide range of social care settings, including residential care, supported living, and extra care services. This is a hands‑on, varied role that involves significant national travel and provides the opportunity to directly observe and influence financial practices in frontline services, both safeguarding and empowering the people who we support.
Working largely independently during service visits, you will review financial records, assess financial controls, identify areas of concern or risk, and support services to improve their governance and compliance. You will act as a trusted advisor to managers and frontline staff, offering guidance, problem‑solving support, and training where required.
Your work will help ensure that individuals receiving financial support, each with different levels of capacity, experience safe, empowering, and well‑managed financial care.
Key Responsibilities
- Conduct planned and unplanned financial audits nationwide, typically completing three audits per week (including occasional overnight stays).
- Produce clear, detailed audit reports outlining findings, risks, and required improvements.
- Identify financial irregularities, risks, or non‑compliance and recommend corrective actions.
- Escalate potential fraud or financial mismanagement in line with organisational procedures.
- Support investigations into financial concerns or discrepancies.
- Provide practical advice, coaching, and on‑site problem‑solving support to service teams.
- Deliver training to staff on financial responsibilities, procedures, and best practice.
- Analyse patterns and trends to contribute to wider policy, system, and training improvements.
- Represent the Internal Audit function in meetings and share key insights.
- Assist with financial incident management processes.
- Work proactively, managing your own schedule while providing regular updates to your line manager.
- Adhere to Creative Support’s values, policies, confidentiality standards, and Equal Opportunities Policy.
About You
We are looking for someone who is:
- Highly organised, proactive, and confident working independently
- Able to travel regularly across the country, including overnight stays.
- Skilled at analysing financial information with strong attention to detail
- An excellent communicator who can build rapport and offer supportive guidance
- Committed to safeguarding, fairness, and high‑quality practice
- Motivated by making a positive difference to both staff and the people we support
- Enthusiastic to contribute to our collaborative and consultative team culture, where we strive for continuous improvement by harnessing individual’s strengths and interests.
Experience in auditing, financial governance, or social care is advantageous, but we welcome applicants from a range of professional backgrounds who can demonstrate the right skills and values.
Vacancy Reference Number: 88366
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support



We are working exclusively with the wonderful Haven House Children's Hospice, they are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience.
This is a hybrid role with 3 days per week in Woodgreen Green, Greater London.
The Charity:
You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including:
- Hybrid office/home based arrangement
- 27 days' annual leave
- Pension scheme (company matches contribution up to 7%)
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
The Role:
Act as the first point of contact for supporters, responding to queries and direct them appropriately.
Respond to supporter enquiries via email, phone, and post in a warm and professional manner
Utilise Raiser's Edge database to record and track supporter interactions.
Prepare and send supporter communications, including thank-you letters, fundraising packs, and event information
Support the delivery of regular stewardship communications and appeals.
Provide administrative support to fundraisers across community, events, and individual giving
Monitor fundraising inbox' and ensure supporters queries are responded to in a timely manner.
The Candidate:
Experience in an administrative, customer service, or supporter care role
Excellent written and verbal communication skills
Strong attention to detail and high levels of accuracy
Experience of working independently and managing your own workload
Good organisational skills and ability to manage multiple tasks
Proficient IT and Microsoft Office skills
Experience of using Raiser's Edge database or a CRM is desirable
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Temporary (up to 12 months)
£35,853 to £42,181 + Vehicle + Benefits
Home based within South Devon and North Cornwall
Ref: 21383
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. Our lifeboat crews and lifeguards need a dedicated, professional and talented team behind them, and that is where you come in.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
Some of the benefits
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Health cash plan option
Your role
As a Community Manager, you will be responsible for:
- Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience).
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause.
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences.
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters.
About you
You’ll be:
- A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals.
- Able to work as part of a high performing team, but equally confident working independently, out and about in your area.
- Passionate about making a real difference for our volunteers and supporters and growing support for our cause.
To be considered as the Community Manager, you will need:
- Significant experience of engaging supporters, volunteers and the general public.
- Exceptional written and verbal communication skills.
- People leadership experience, ideally in leading volunteers in a collaborative environment.
- Experience of seeking out and implementing new opportunities for improved performance.
- A valid driving licence.
Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our regional office and our support centre in Poole.
For more information and to apply, please visit our jobs page.
Closing date: 4 May 2026.
Interview date: 12 May 2026 (at our Saltash Regional Base).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement.
Key Responsibilities
1. Leadership & Management
- Provide clear leadership to the administrative and domestic team
- Foster a positive, inclusive, and accountable workplace culture
- Oversee recruitment, retention, and development of staff
- Implement systems and processes to support high quality care and improve operational efficiency
- Ensure effective use of clinical systems and digital services
- Lead on policies and HR processes
2. Strategic Oversight
- Contribute to and implement the organisation’s strategic plan
- Identify growth opportunities and service improvements
- Monitor performance against KPIs and drive continuous improvement
- Lead change management initiatives
3. Quality & Compliance
- Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements)
- Oversee audits, inspections, and action plans
- Maintain high standards of clinical governance and safeguarding
- Ensure robust policies and procedures are in place and followed
4. Operational Management
- Ensure safe staffing levels and effective rota management for the administration and domestic team
- Monitor occupancy levels and admissions processes
- Manage incidents, complaints, and risk effectively
5. Financial Management
- Manage budgets, financial planning and reporting
- Monitor income streams including OCC contracts and self-funding residents.
- Work with accountants and the finance officer to ensure financial stability
- Ensure efficient use of resources without compromising care quality
- Identify opportunities to improve income generation and operational efficiency.
6. Procurement & Resource Management
- Lead procurement strategy for equipment, supplies, and services
- Negotiate contracts and maintain supplier performance
- Ensure value for money and compliance with procurement policies
7. Stakeholder Engagement
- Build strong relationships with families, and external partners
- Liaise with local authorities
- Represent the organisation professionally in all interactions
8. Safeguarding & Risk Management
- Ensure robust safeguarding practices are embedded
- Lead on risk assessments and mitigation strategies
- Promote a culture of safety and transparency
Person Specification
Essential Qualifications & Experience
- Proven experience in a senior management role within health or social care
- Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards)
- Demonstrable experience in staff leadership and team development
- Experience in financial management and budget control
- Experience in procurement and contract management
Desirable
- Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care)
- Experience managing care services
Skills & Competencies
Leadership
- Strong, confident, and empathetic leadership style
- Ability to motivate and inspire teams
Strategic Thinking
- Ability to think long-term and align operations with organisational goals
- Data-driven decision-making
Communication
- Excellent verbal and written communication skills
- Ability to engage effectively with diverse stakeholders
Operational Excellence
- Strong organisational and problem-solving skills
- Ability to manage competing priorities
Financial & Commercial Awareness
- Understanding of budgets, cost control, and financial reporting
- Commercial awareness in procurement and service delivery
Personal Attributes
- Compassionate and values-driven
- Resilient and adaptable
- High integrity and professionalism
Key Performance Indicators (KPIs)
- Regulatory inspection ratings (e.g. Care Quality Commission)
- Occupancy rates
- Staff turnover and retention
- Budget adherence
- Resident and family satisfaction
Working Conditions
- On-site role, with participation in the on-call rota out of hours
Other Requirements
- Enhanced DBS check
- Right to work in the UK
Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team.
Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on.
Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
Sponsorship: We are unable to offer visa sponsorship for this role.
The client requests no contact from agencies or media sales.
A new service — with the right support behind you
We are opening a new children’s residential home and supported living service — and we’re looking for a Registered Manager to lead it.
This is not a turnaround. It’s a planned, supported launch, with direct involvement from senior leadership and a clear development roadmap.
If you’re an experienced Registered Manager — or a strong Deputy ready to step up — this is an opportunity to shape a service properly from day one, with the backing to do it well.
What makes this role different
- New service with clear structure and leadership support
- Hands-on Director involvement — you won’t be left to manage alone
- Focus on quality and stability, not rushed occupancy
- Real opportunity to grow into Responsible Individual / Operations Manager
About Us
Striving For Independence Care Solutions (SFI) is a values-driven provider of care homes, supported living, and domiciliary care services across Brent, Harrow, and the surrounding areas. We are now expanding into children's residential and supported living provision for children and young people with learning disabilities, autism, and complex needs.
Our focus is simple: to deliver high-quality, person-centred care that empowers children and young people to live safe, fulfilling, and meaningful lives. We specialise in supporting individuals transitioning from family homes, hospital settings, assessment and treatment units, and other specialist placements — creating stable, nurturing community environments.
The Opportunity
As Registered Manager, you will:
• Establish and shape a brand new children's home and supported living service
• Lead and develop a high-performing, child-centred team
• Drive quality, compliance, and outcomes for children with complex needs
• Prepare for and lead Ofsted inspections, with the aim of achieving and maintaining Good or Outstanding ratings
• Work closely with senior leadership, with real influence over service development and growth
This is a key leadership appointment with progression potential to Responsible Individual or Operations Manager as the service grows.
What You'll Do
Lead with vision and integrity
• Create a safe, nurturing, and therapeutic home culture
• Be a strong advocate for children and young people
• Empower your team to deliver child-centred, outcome-focused care
• Embed therapeutic approaches such as Positive Behaviour Support and trauma-informed care
Own Ofsted compliance and readiness
• Register with and act as the Ofsted Registered Manager
• Ensure full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards
• Lead and prepare for Ofsted inspections
• Drive continuous improvement to achieve and maintain Good or Outstanding ratings
Champion safeguarding and care excellence
• Lead safeguarding practice and promote a strong safeguarding culture
• Oversee care planning, risk management, and reviews
• Ensure safe medication practices and accurate record keeping
Build, develop, and retain your team
• Recruit, lead, and develop a high-performing staff team
• Conduct supervisions, appraisals, and performance management
• Support staff development including Level 3 and Level 5 pathways
• Build a positive, inclusive, and accountable team culture
Operate the service effectively
• Manage rotas, ensure safe staffing levels, and oversee budgets
• Monitor KPIs, service quality, and outcomes
• Build strong relationships with Local Authorities, Commissioners, families, and professionals
• Participate in the on-call rota (shared across the leadership team)
What You'll Bring
Essential
• Experience as a Registered Manager or Deputy Manager in a children's residential setting
• Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards)
• Strong, current knowledge of Ofsted regulations and Children's Homes legislation
• Proven leadership and team management experience
• Strong safeguarding knowledge and instinct
• Full UK driving licence
Desirable
• Experience supporting children with learning disabilities, autism, and complex needs
• Track record of achieving or maintaining Good/Outstanding Ofsted ratings
• Knowledge of Positive Behaviour Support (PBS) and trauma-informed practice
• Experience of opening or developing a new service
What We Offer
• £45,000 + increase to £55,000 following first placement (supported occupancy plan)
• Clear progression path to Responsible Individual or Operations Manager roles
• 28 days annual leave (including bank holidays)
• Ongoing training and funded qualifications
• Supportive senior leadership team and direct access to the Director
• Referral bonus scheme
• The genuine opportunity to build something meaningful from the ground up
Our Values
We are looking for someone who shares our commitment to:
• Quality and continuous improvement
• Compassion and child-centred care
• Dignity and respect
• Trust, teamwork, and accountability
Safeguarding
SFI is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to enhanced DBS checks and safer recruitment processes.
Ready to apply?
Click "Apply Now" to submit your application. Please include a CV with full employment history and a cover letter explaining your interest in this role and what you would bring to a brand new service.
We are reviewing applications on a rolling basis — early applications are encouraged. Interviews will be held during the week commencing 18 May 2026.
Join us in shaping high-quality children's services and making a lasting difference.
Please ensure your CV includes full employment history with month/year dates and any gaps explained. Cover letters should specifically address why you are interested in this role and what you would bring to a brand new service. Applications without a cover letter will not be reviewed. Shortlisted candidates will be contacted within 5 working days of the closing date.
Empowering people with learning disabilities, autism and complex needs to live safe, fulfilling and independent lives.
We are seeking an experienced HR Manager to work with staff and volunteers at our established Christian recovery charity in Berkshire. You will provide direction, support and oversight on all aspects of HR management, including: recruitment; staff supervisions and appraisals; compliance with employment regulations; training; performance and talent management; grievance, disciplinary, and capability procedures; salary structure and employee benefits; and organisational personnel planning.
We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.
As a small charity (c. 43 salaried staff and casual workers, plus volunteers), the role will require balancing practical tasks with management responsibilities. For the majority of the working week, you'll be based in the office (a lovely rural setting near Twyford, Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them. (Some remote working might also be possible.)
This is a permanent position, full-time or part-time considered. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
To apply, please submit your CV and covering letter, outlining how you meet the requirements of the job description and person specification provided.
Please use your covering letter to explain how you meet the requirements of the role as laid out in the job description and person specification.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.


