Supporter care manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising and Marketing Executive
Location:
Hybrid role with at least 3 days working in the office, of these 3 days Tuesdays and Fridays must be within the office. Based at Cosmic HQ near St Mary’s Hospital, Paddington, and at Queen Charlotte’s Hospital, Hammersmith
Reports to:
Senior Fundraising Executive
Salary:
£27,000 per annum
Hours:
Full time – 35 hours per week
Job Type:
Permanent
Annual Leave:
27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays and office shutdown between Christmas & New Year
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
As part of our close partnership with our NHS colleagues, you will join a team working at the heart of world-class children’s and neonatal services, helping Cosmic to make a real difference for families during their most difficult moments.
The Role
This role will play a crucial part in supporting a wide range of fundraising, marketing, and communications activities for Cosmic. As a key member of the Income Generation team, the individual will help raise vital funds and awareness that enable and enhance the charity’s work, whilst also contributing to the delivery of effective marketing and communications that promote our impact and engage our audiences.
This role requires someone with a genuine interest in working across multiple fundraising areas — from corporate partnerships and community fundraising to individual giving, events and challenges, trusts and foundations, event support for Cosmic led events, and in-memory and legacy giving. You will bring strong organisational, communication, and creative skills to support activity across these streams. In addition, you will collaborate with the Marketing and Communications Manager to develop engaging social media content, enhance brand visibility, and contribute to impactful digital and supporter communications across all of Cosmic’s channels.
This varied and dynamic role will include research, administration, planning, content creation, and creative thinking. You will support the delivery of fundraising activities, events, initiatives, and campaigns, as well as contribute to marketing efforts such as social media, email newsletters, website updates, and storytelling. A key part of the role will be ensuring our supporters, donors, and online audiences receive high-quality, consistent, and engaging communications. With the wider team’s support, the role will also aid the growth of new corporate partnerships.
The role requires someone who is confident, organised, and articulate, with ideas, energy, and enthusiasm to promote the work, need, relevance, and impact of the charity. With such a diverse remit and working within a fast-paced environment, the ideal candidate will be comfortable multitasking and willing to get involved in a broad range of tasks.
We are looking for an enthusiastic individual who is keen to learn, has a “can do” attitude, and will be a passionate ambassador for the charity. The individual will have skills in marketing and/or fundraising, which will be transferable. Reporting to the Senior Fundraising Executive and working closely with the wider Income Generation team and the Marketing and Communications Manager, the role has scope for development and growth in this small, but impactful charity.
Key Responsibilities
1. Fundraising and income generation support
- Working alongside and supporting members of the Income Generation team, gaining a better understanding of the various fundraising and income generation activities.
- Be a key contact for fundraising enquiries.
- Collation and sending of information, including fundraising materials, to potential and current supporters and advising on queries relating to fundraising.
- Support the organisation, planning, promotion, and delivery of fundraising, stewardship and other events.
- Ensure that all fundraising activity operates with the Fundraising Regulator’s guidelines, code of practice and GDPR practices.
- Identify and support opportunities to raise awareness of the charity including giving presentations, attending meetings and local events.
- Aid the growth of individual giving programmes, including regular giving, one-off donations, and donor stewardship journeys.
- Assist in researching, writing, and submitting grant applications to trusts, foundations, and statutory funders.
- Maintain accurate donor records using the charity’s CRM system, Donorfy, and ensure data is up to date, accurate, compliant, relevant and reportable.
- Support the planning and delivery of fundraising campaigns, appeals, and community events.
- Assist with event set-up and pack-down, ensuring all materials and equipment are in place.
- Provide excellent donor care and stewardship, including timely thank-you communications and proactive engagement with supporters.
- Help identify new fundraising opportunities and potential partners through research and networking.
- Meet with supporters in person and provide a first-class experience for them by providing tours of the units and any tailored information they require.
- Support the administration and logistics for fundraising events, including volunteer coordination and post-event evaluation.
2. Marketing and communications responsibilities
- Create engaging content for social media, newsletters, the website, and campaign materials to raise awareness of the charity’s work.
- Social media content capture and uploading of activities at all Cosmic led events onto all relevant channels.
- Coordinate social media channels, scheduling posts, monitoring engagement, and identifying opportunities for growth.
- Support marketing campaigns for fundraising events, appeals, and awareness initiatives.
- Work with the Marketing and Communications Manager to ensure brand consistency across all supporter-facing materials.
- Gather stories, quotes and visuals from beneficiaries, supporters, and partner organisations (with appropriate permissions) to promote activities and support to Cosmic.
- Update and maintain website content, ensuring information is accurate, compelling, and user-friendly.
- Assist in producing digital assets, such as graphics, short videos, and email campaigns.
- Conduct basic analytics reporting for digital platforms, tracking engagement, reach, and campaign impact.
- Help coordinate Public Relations activities, including drafting press releases and maintaining media contact lists, in liaison with the Marketing and Communications Manager.
3. Cross-team and administrative responsibilities
- Work closely with the Senior Fundraising Executive, and wider Income Generation team to ensure smooth coordination between fundraising and marketing activities.
- Liaise with clinical partners, hospital staff, and external stakeholders to gather information that supports fundraising and communications content.
- Support the implementation of internal processes for campaign planning, supporter stewardship, and content production.
- Attend events, meetings, and training sessions as needed to represent the charity.
- Provide general administrative support to the fundraising and marketing functions including processing donations, handling enquiries, and maintaining shared resources.
- Contribute ideas and feedback to help refine and develop the charity’s fundraising and marketing approach.
- Audit the inventory of all materials necessary for both events and volunteering.
- Sending thank you letters to supporters in a timely manner.
- Spending time meeting with families and staff on the units, using this time as an opportunity to build positive relationships. Supporting the Service Delivery team with massage days for the clinical staff and other key events such as World Prematurity Day and other ad hoc and seasonal activities.
- The role is incredibly varied, and no two days are the same.
Key Skills and Qualifications
Essential skills
- Strong written and verbal communication skills
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Confident using social media platforms for organisational promotion (e.g., Instagram, LinkedIn)
- Good organisational skills and attention to detail
- Ability to build and maintain positive relationships with supporters, colleagues, and external partners
- Creative thinker with the ability to contribute ideas for campaigns, content, and events
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems
- A proactive “can-do” attitude with willingness to learn and take initiative
- Ability to work collaboratively as part of a small team
- Commitment to the mission and values of Cosmic
Desirable skills
- Experience working in a charity, events, fundraising, or marketing role
- Familiarity with fundraising income streams (corporate, events/challenges, community, trusts, individual giving)
- Experience creating social media content or using scheduling tools
- Basic design or video editing skills (e.g., Canva)
- Experience using a CRM or donor database
- Understanding of digital marketing metrics and analytics
- Experience writing fundraising applications, impact stories, or marketing copy
- Knowledge of charity branding principles and supporter journeys
- Event support or volunteer coordination experience
- Understanding of child health, paediatric care, or NHS charity environments
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
- 27 days’ annual leave (pro rata for part-time staff) plus public Bank Holidays. Time off between Christmas and New Year with the office shutting down during this time.
- £200 professional development budget annually
- Employee Assistance Programme
- Flexible hours with hybrid working arrangements. Core office hours 10am – 4pm
How to Apply
To apply, please submit your CV and responses to the screening questions. You are welcome to include a covering letter if you wish, but this is optional.
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates. If you have any accessibility requirements then please do highlight this to us in your application.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to join a dedicated team working to change the lives of kinship carers across Staffordshire? This is an exciting and ambitious role supporting the launch of a brand-new local authority-funded contract.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the Role
Kinship is the leading kinship care charity in England and Wales. We work with all kinship carers – the grandparents, siblings, aunts, uncles and family friends who step up to raise children when their parents can’t.
We’re excited to be launching Kinship Reach in Staffordshire, a completely new contract that will extend our trusted support to many more kinship families. Reach is delivered entirely online, offering tailored one-to-one and group support that is flexible, accessible and rooted in kinship carers’ lived experience.
As a Kinship Family Worker, you will be responsible for delivering high-quality support through a digital model that fits around carers’ lives. You will:
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Complete online family assessments and develop tailored support plans.
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Provide emotional and practical support over a structured intervention period.
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Run online group sessions that build connection, confidence and community.
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Help carers access wider services and community assets in Staffordshire and beyond.
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Work closely with our partners in Staffordshire to ensure families receive the right support at the right time.
This is a fantastic opportunity to shape a new, forward-thinking service, helping us bring accessible, digital support to kinship carers in a county committed to improving outcomes for children and young people.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Respond on CharityJobs to these 4 questions:
- Why do you want to work for Kinship as a Kinship Family Worker within the Reach programme, and what draws you to supporting kinship carers through online and remote delivery?
- Kinship Reach is delivered entirely online and focuses on tailored support. Describe how you would build trust, engagement, and strong relationships with kinship carers remotely? Please include how you would approach completing a family assessment online, and outline an example of how you’ve adapted your approach to meet a family’s needs using remote methods of working.
- What do you see as the key challenges in running online group support for kinship families, and how would you create a safe, inclusive space where carers feel comfortable sharing? Please include how you would identify and respond to any safeguarding concerns that arise in a virtual setting.
- Reach workers support kinship carers who may be under significant pressure. How do you manage your caseload, maintain professional boundaries, and prioritise your work when supporting families experiencing complex or crisis situations, especially when working remotely?
Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Please use examples to demonstrate your experience.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This position plays a key role in growing income,inspiring participation and building new ways forpeople to support Action for Pulmonary Fibrosis.The Senior Fundraising and Innovation Manager will create and scale fundraising products, expand community and third-party participation and cultivate ideas that turn into measurable income. It is a role that combines strategy with action, identifying opportunities and testing them, through to launch, improvements, analysis and embedding
them into the APF fundraising portfolio.
The postholder will own an income target, lead fundraising product growth and manage a team with their own income responsibilities.
Success means more supporters raising more money, in more ways, with clear journeys and deeper connection to APF’s mission. This role will collaborate closely with the Senior Supporter Care and Campaigns Manager, and the
Senior Partnerships and Philanthropy Manager, as well as the Communications team, to ensure audiences receive seamless, coordinated journeys. Campaign planning, product launches and supporter stewardship will be delivered through collaboration and combined success measures to ensure fundraising activity is connected.
Further details can be found in the job description attached.
Registered Charity
21 - 50
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
Thank you!
We are seeking a passionate and committed Young People Support Worker to help young care leavers build confidence, independence and brighter futures.
Position: Young People Support Worker – Salford, Eccles
Salary: £27,136 per year plus pension and benefits
Location: Salford
Hours: 37.5 per week on average - varied shifts based on young people’s needs
Contract: Permanent
Closing Date: Sunday 14th December 2025
About the role
In this rewarding role, you will provide practical and emotional support to young people aged 16 and over as they move towards independent living. You’ll build trusted relationships, help them develop life skills, and guide them through key transitions including leaving care, managing a tenancy and accessing education, training or employment.
Key responsibilities include:
• Managing a caseload of young people and delivering personalised support plans
• Carrying out risk assessments and maintaining accurate case records
• Supporting young people to build resilience, life skills and independence
• Providing one to one and group support sessions
• Encouraging engagement in education, training, volunteering or work
• Working closely with local partners and statutory services
• Ensuring safeguarding and emergency procedures are always followed
• Helping new residents settle into their accommodation
• Supporting meaningful activities and positive social opportunities
• Maintaining a safe environment for young people, staff and visitors
This is a varied role that may include daytime, evening, weekend or occasional night work depending on the needs of the young people you support.
About you
We’re looking for someone empathetic, reliable and genuinely motivated to help young people achieve their goals.
We are looking for:
• Experience of working with young care leavers
• An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse, those that are care experienced
• A knowledge and understanding of Risk Assessments and Support Planning
• Good literacy, numeracy and IT skills
• Able to demonstrate clear understanding of Safeguarding requirements and procedures
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
• Personal and professional integrity
• Ability to prioritise and manage your own time
• High level understanding of professional boundaries and ability to maintain these
• Effective collaborative working
About the organisation
You’ll be joining a service dedicated to preventing homelessness and helping young people build the skills and resilience they need to live independently. The team provides structured support in the community and works closely with local partners to ensure young people have every opportunity to thrive. Full induction, ongoing training and regular reflective practice are provided to help you succeed in your role.
Other roles you may have experience of could include; Support Worker, Housing Support Worker, Leaving Care Worker, Young Persons Advisor, Youth Worker, Tenancy Support Worker, Outreach Support Worker, Progression Coach, etc.
Thank you!
We are seeking someone with great administrative and people skills to join our friendly team (16 hours per week) to support our Administration and Supporter Relations functions while being the welcoming face of Yeldall Manor. This is a fantastic opportunity for someone with excellent great attention to detail and a passion for helping others to join a Christian organisation dedicated to supporting men in their recovery.
As Administration Assistant, you will provide crucial administrative support for the Administration & Supporter Relations Manager and other staff with tasks such as processing and recording residents’ leave applications, preparing thank you letters, assisting in the preparation and despatch of the monthly prayer diary and supporting the wider staff team with other administrative tasks as applicable (copying, laminating, data entry, document creation and editing).
As Receptionist, you will be the first point of contact for visitors, callers, and residents. You'll warmly welcome guests and help direct enquiries as needed, and handle reception duties with professionalism. This includes staffing the reception desk, accessing calendars, sending emails, and performing other basic administrative tasks to keep the front office running smoothly.
Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.
This is a part-time, permanent position (16 hours per week). You will share Reception duties with the existing Administration Assistant/Receptionist, based in the ground floor Main Office of Yeldall Manor, located in a beautiful rural setting. Lunch is provided daily with staff and residents.
If you're interested in this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description.
Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, so the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.
We look forward to hearing from you!
Applicants are requested to submit the following:
1. Current CV
2. Cover Letter
3. Response to Screening Question
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description.
Registered Charity
21 - 50
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Thank you!
Young People Support Worker (Warrington)
We are seeking someone passionate about supporting young people to build confidence, stability and independence.
Position: Young People Support Worker
Salary: £24,136 per year plus pension and benefits
Location: Warrington
Hours: 37.5 per week on a rota including evenings and weekends
Contract: Permanent
Closing date: Sunday 14th December 2025
About the role
As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.
In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.
You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.
Key responsibilities include:
· Completing risk and needs assessments and creating SMART support plans
· Providing one to one and group support within the accommodation
· Encouraging participation in education, training, employment and volunteering
· Supporting young people to settle in and maintain their accommodation
· Maintaining accurate case records and handling petty cash and rent collection
· Ensuring the accommodation environment is safe, welcoming and well maintained
· Working a rota including evenings, weekends and some lone working
· Working collaboratively with colleagues, volunteers and local partner agencies
About you
You will bring a calm, patient and supportive approach, with the ability to build trust and encourage young people to reach their goals. Experience working with young people, or those who have faced homelessness, mental health difficulties, substance misuse or time in care, will be important.
We are looking for:
· Experience of working with young people or those who have experienced homelessness
· An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system
· A knowledge and understanding of Risk Assessments and Support Planning
· Good literacy, numeracy and IT skills
· High level understanding of professional boundaries and ability to maintain these
· Effective collaborative working
· Ability to effectively reflect on own practices for ongoing learning and development
· Respect for the values and ethos of Depaul and its founding partners
About the organisation
The organisation provides vital services that support young people and adults at risk of homelessness. Their work focuses on prevention, resilience building and helping people access opportunities in education, employment, training and the community. Services operate across England, delivering high quality support shaped by strong values and a belief in the potential of every person.
Other roles you may have experience of could include; Support Worker, Housing Support Worker, Youth Support Worker, Young Persons Support Worker, Outreach Worker, Key Worker, Project Worker, #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
The role
As Project Manager of a new, three-year partnership project working with military support organisations, you will lead the planning, delivery and performance monitoring of a national programme offering bereavement support to those affected by military deaths. This role requires a balance of excellent organisational skills, partnership management and internal project team management. You will also be expected to have or develop a compassionate understanding of the sensitivities surrounding grief, trauma and military culture.
The postholder will be responsible for implementing project structures, ensuring the delivery of all aspects of the programme, reporting progress to internal and external stakeholders, resolving challenges and providing persuasive and effective leadership of the project to strengthen the networks of care within military and civilian communities.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 5th December 2025. We reserve the right to close applications early as we will interview on a rolling basis as candidates apply. Please be advised that if you do not hear from us by 19 December, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Recovery Worker
Location: Brent - Unfortunately there is no step free access available on this site.
Salary: £27,000 (Full Time Equivalent)
Shift Pattern: 17.5 hours per week on a rolling rota between Monday to Sunday 19:45 - 07:15. You may be required to work outside these hours as per service requirements such as bank holidays and evenings.
About the Role
We're looking for a Recovery Worker to join our night team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes.
Working in a trauma-informed and psychologically informed environment, you’ll empower residents to achieve their goals and improve their well-being. This role involves working closely with residents during the night, conducting welfare checks, providing guidance, and responding to individual needs. You will ensure the smooth running of the night service by conducting welfare checks, supporting residents, and handling any issues that arise. The role includes completing administrative tasks and providing thorough handovers with day staff and managers to maintain consistent service.
Some key responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Focusing on empowering our residents to take control over their lives and meet their personal goals
- Planning activities to engage residents with other people, communities, and opportunities
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
About us
The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An IAA level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber. We also support clients to access destitution support, housing and relevant services they are entitled to.
We are proud to share that RAMFEL has recently been accredited as a Great Place to Work, reflecting our commitment to creating a positive and supportive environment for our team.
We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RAMFEL.
As a Communications Coordinator, the role holder will create engaging social media and video content to showcase RAMFEL’s work and amplify migrant voices. The role also involves in producing impactful storytelling materials that inspire action and help grow RAMFEL’s online presence.
Specific Responsibilities
Social media output
- Creating engaging, high-quality and innovative content for paid campaigns on RAMFEL’s social media platforms.
- Producing high quality video content from RAMFEL events.
- Producing static images, carousels, and memes to support petitions and outreach.
- Managing content production end-to-end, including scripting, filming, editing, and reporting.
- Collaborating with internal stakeholders to ensure content is accurate and on-message.
- Supporting multiple campaigns simultaneously and contributing to broader team projects.
- Providing regular performance insights.
Organisational development
- Contribute and lead on monitoring and evaluating our social media efforts and supporter engagement.
- Ownership and oversight of RAMFEL’s website.
- Manage and produce the in-house staff newsletter
- Grow our supporter and social media base and engagement.
General responsibilities
- Seek to continuously improve in order that RAMFEL’s messaging and impact is shared broadly across the sector and beyond.
- Work collaboratively across teams to advance the strategic objectives of the organisation.
- Ensure that all RAMFEL’s Policies and Procedures are adhered to at all times.
- Attend internal and external training as and when required.
- Participate in regular supervisions and team meetings.
- Act as a positive ambassador for the Charity at all times.
- Undertake any other duties that may be reasonably required.
Person Specification Experience/knowledge
- Proven track record in social media content creation and digital storytelling.
- Working knowledge of Meta Ads Manager.
- Experience working within brand guidelines and visual identities.
- Knowledge of monitoring and evaluating engagement with supporters.
Skills
- Ability to work independently and autonomously.
- Ability to translate complex topics into accessible, action-driven content.
- Attention to detail.
- Aptitude for grasping complex issues rapidly
- Strong IT skills, including Microsoft Office and Canva/other digital content creation tools.
- Communicates effectively at all levels, both verbally and in writing.
- Supportive team player.
For more details, please refer to the job specifiaction document.
Registered Charity
21 - 50
RAMFEL is a charity that supports vulnerable migrants to access justice and that provides vital support in moments of individual crisis.
The client requests no contact from agencies or media sales.
Thank you!
About the role
Based in the PDT team this role will contribute towards Your Place’s overarching mission to end homelessness one person at a time and meet organisational KPI’s around outcome based contracts.
In response to an increasing proportion of residents who have been referred to us holding refugee status we are seeking to develop our supported accommodation services to meet the particular needs of this group.
This role will be responsible for developing our services to make them more accessible to our resident population who are from a migrant background. This includes:
- Developing our move on offer to residents from a migrant background including the design and delivery of move on training in particular ensuring that they have a realistic understanding of the housing market and to provide the appropriate support to enable them to maintain accommodation in future.
- The development of bespoke accommodation pathways and support to ensure that barriers that migrants face within housing market are overcome.
- To identify and liaise with reputable private sector landlords including on issues such as rent, housing standards and tenure.
- Working with Frontline Services colleagues to improve accessibility and cultural relevance of services to resident from a migrant background that promotes inclusivity and is trauma informed.
- To provide additional support to Housing Service team around Clearing House referrals where appropriate.
This post is funded by London Housing Foundation.
Salary: £32,240-£38,480 annual salary
Contract: Full-time
Hours: 37.5 hours
Location: Canning Town, London
Responsibilities
- To work with residents/tenants to develop culturally accessible resources to prepare them for a move to appropriate accommodation, including advice and support on move-on accommodation, rent deposit schemes, understanding tenancies, budgeting, accessing utilities and services, and accessing welfare/housing benefits and grants.
- Identify and liaise with landlords, building relationships to secure move on accommodation for residents. Negotiate reasonable rents and deposit/advance payments.
- Receive details of appropriate properties from landlords, view property for suitability and carry out Health & Safety check.
- Ensure that properties meet relevant standards for safe occupancy (Housing Health & Safety Rating Systems, LA Licencing).
- Identify suitable residents; prepare them and their paperwork which includes Housing Benefit, deposits, loan applications, Discretionary Housing Payments. Arranging viewings.
- Develop networks of migrant support which contributes towards this migrant move on pathway. Act as a broker to facilitate access to relevant services.
- Working in conjunction with the Resettlement Officer supporting residents into their own accommodation arranging utilities connections, supporting resident access to furniture/furnishings, moving resident or supporting to move their belongings. Liaison with landlord for access. Managing expectations of both resident and landlord. Identify and apply for grants for move on funds for residents.
- Where residents have additional support or care needs to lead and co-ordinate on finding specialist accommodation.
- Keep up to date and inform team on changes in law, local authority conditions and benefits that affect move on. Respond to changes and implement strategy.
Person specification
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
- Experience of housing support with people with a migrant background.
- Experience of negotiating with private landlords
- Experience of working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
- A current understanding of safeguarding procedures.
Skills & knowledge
- Good understanding of private rented sector accommodation and good practice in relation to move on accommodation.
- Good understanding of the challenges migrants experience within the housing market, in particular within private rented sector.
- A working knowledge of being able to support clients into supported accommodation and/or other floating support services, with a demonstrable understanding of Housing and other related legislation.
- Multi-lingual in East African languages.
Abilities
- Effective negotiation skills
- Effectively liaise with a range of service providers and agencies in order to establish or improve services for clients.
- Self-motivated and able to work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard.
- The ability to motivate people to move towards an appropriate level of independence and inclusion.
- An ability to adopt a person centred approach to supporting vulnerable people including being able to adapt to different cultural backgrounds of individuals.
Personal qualities
- Ability to be mobile and to travel across London to support the work with our residents.
- Able to work flexibly and at weekends if required.
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Registered Charity
51 - 100
Our mission to solve homelessness in east London, one person at a time!
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working - London based: 1-2 days/week in Head Office and occasional travel external meetings
Ref PAR-251
Are you an experienced, passionate, creative fundraiser with a proven track record in a corporate fundraising environment of securing new income from corporate partners and managing five and six-figure partnerships.
If so, join St Giles as our Partnerships Manager where, as part of the Voluntary Fundraising Team, you will help us to deliver an ambitious new voluntary strategy for 2026- 2029 and to oversee maintaining, growing and renewing our income from corporate partnerships.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will contribute to and implement a three-year Corporate Fundraising Strategy with ambition to raise £1million annually, this will include managing a Corporate Partnership Assistant and implementing effective processes, data management and procedures across the team. We will also count on you to deliver exceptional account management, meet agreed partnership objectives on programme impact, income, communications and engagement and to provide excellent stewardship to increase value of partnerships, with a 70% renewal rate of partnerships.
Expanding and improving the ways in which we work with corporates to include event sponsorship, payroll giving, volunteering and other relevant non-financial support is also a key aspect of this role, as are developing an engaging and effective volunteering and challenge events programme and developing excellent, high-quality applications, presentations, and pitches to drive high-value and sustainable multi-year income.
What we are looking for
- Database management experience
- Experience devising, planning and implementing fundraising strategies
- A good understanding of fundraising best practice and regulations, including Fundraising Regulator guidelines, GDPR and data protection
- The ability to think strategically and develop innovative ideas to help us stand out to our existing and new donors
- Advanced IT skills – Word, Excel, Teams and PowerPoint (essential) and Canva
- Strong interpersonal, organisational and communication skills, verbal and written
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment
To apply, please visit our website.
Closing date - Friday, 12th December 2025 at 9.00am
Interview date - Friday, 19th December 2025
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Thank you!
Care Home Manager
Location: Woodlands Care Home, Crowborough, East Sussex (39 bedrooms)
Salary: Up to £49k starting salary (Dependent on experience) + Benefits
Contract Type: Full-time, Permanent 40 hours per week
Join us and make a meaningful impact—our residents are at the heart of everything we do. We have a brilliant opportunity for you to make a real difference! Bring your compassion, experience and enthusiasm to lead a quality service and dedicated team at our not-for-profit home in Crowborough.
This is a unique opportunity to join Sussex Housing and Care, a small and listening organisation with a strong reputation for care within the community.
What you’ll do
- Lead and develop a dedicated team
- Ensure high-quality, person-centred care that meets regulatory standards
- Manage recruitment, training, performance, and development of staff
- Oversee budgets, rotas, medication, admissions, and inspections
- Foster a homely, safe, and inclusive environment for residents
- Build strong relationships with families, professionals, and the local community
What we’re looking for
- Minimum 2 years’ experience as a Deputy Manager of a CQC registered care home for older people
- NVQ Level 4/5 in Management for Care Services (or equivalent)
- Strong leadership, communication, and organisational skills with a commitment for continuous self-development
- Experience in care planning, budget management, and regulatory compliance
- A collaborative, customer-focused approach with a commitment to dignity and respect
Why Join Us?
- Be part of our 80-year-old values-led organisation with a 95% staff satisfaction rating
- Lead a home ready for continuous positive change
- Access to ongoing training and development
- Ongoing support – together we are one team
- Make a meaningful impact in the lives of older people
- Beautiful woodland setting
- Contributory pension scheme
- Excellent staff wellbeing and mental health support programme
- Free on-site car parking
- Access to a range of staff benefits and discounts
To Apply
If you feel you are a suitable candidate and would like to work for Sussex Housing & Care, please do not hesitate to apply.
Please note we are not offering sponsorship
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced and passionate fundraising professional ready to lead a busy team and make a meaningful impact?
We’re looking for an Individual Giving Fundraising Manager to take the lead in delivering a varied and ambitious individual giving programme that generates both immediate and long-term income for our hospice. With new strategic investment backing our fundraising growth, this is an exciting time to join us and make a real difference.
In this role, you will oversee key income streams including committed giving, appeals, in-memory giving, legacy marketing and our Mid-Value Donor programme.
You'll be responsible for acquiring new supporters testing digital methods, nurturing existing relationships and developing insight-led donor journeys that maximise lifetime value while ensuring every supporter feels valued and connected to our cause. You’ll contribute to the development of operational plans, income targets and annual budgets.
About You:
You’ll be a strategic thinker with a strong track record in individual giving, campaign management and team leadership. You’re driven by results but equally committed to delivering exceptional supporter care. You thrive in a collaborative environment and are confident managing multiple income streams with creativity and insight.
If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we’d love to hear from you.
Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle.
This post is offered on a full time basis, working 37.5 hours per week, our core working hours are 8.30am - 5pm. Part-time hours will be considered for the successful candidate. We also offer home working opportunities at St Catherine's, however, onsite attendance is expected.
When you join St Catherine’s, you’ll be joining a supportive team all working towards a big ambition: that will be here for you through the joyful memories, final goodbyes and moments after. If that sounds like something you’d find fulfilling, please apply today.
Employees at St Catherine’s Hospice can enjoy a variety of benefits including:
- 25 days holiday, increasing with length of service to 30 days + public holidays
- Option to buy or sell up to 1 week of annual leave
- Day off for volunteering
- Day off for moving house
- Blue Light Card
- Cycle to work scheme
- Eye test vouchers
- Generous Pension – Up to 9% employer contributions or honour of NHS pension
- Enhanced maternity/adoption pay
- Life Assurance – 4x basic salary
- Pay enhancement of unsocial hours
- Flu Jabs
- Counselling Offering
- Discounted Gym
- Schwartz rounds
- Wellbeing Supervision (aka clinical supervision)
- Career pathway and progression
We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL.
If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we’d love to hear from you!
If you require any additional information or would like to discuss this role further, please visit our website.
The client requests no contact from agencies or media sales.
Thank you!
Are you a passionate, experienced fundraiser looking for a new challenge? Do you have strong partnerships and trusts experience, but also a good understanding of developing individual giving journeys? Are you excited by the opportunity to manage a new fundraising programme in a small, growing organisation? Then this might be just the role for you.
We are looking for an ambitious and proactive Senior Fundraising Manager to build on our past fundraising activity, diversifying income streams and nurturing new and existing partnerships with industry. In this role, you will also develop our member donations income stream and maximise our fundraising potential with the wider public, including patients and families with experience of intensive care. Working closely with the Head of Communications and Membership Engagement, you will contribute to shaping the fundraising strategy to support our new and enhanced organisational strategy and brand strategy.
Working closely with other members of the senior management team, including the Head of Sponsorship and Events, you will help develop relationships with industry for the long term and in relation to our yearly State of the Art Congress, aimed at the intensive care community.
You’ll have a strong track record in building and managing partnerships, securing grants from charitable trusts and foundations, and delivering successful fundraising campaigns. You will be a strategic thinker, confident communicator, and relationship-builder who is motivated by making a difference. Able to juggle both management and hands-on, operational activities, you’ll be keen to get stuck in and make a difference.
You will sit in a small, dynamic and supportive team also responsible for communications and membership engagement, and you’ll work with closely with them to integrate fundraising messages within our broader communications. You will also have a dotted line to other key teams within the organisation, in a matrix-style working set-up.
As an organisation, we have just reviewed our organisational strategy under the leadership of our new CEO, which means a lot of exciting developments are afoot needing additional funding. As part of this growth, we will be growing our offer for patients and families, which will have strong links to the fundraising strategy you will help manage.
Thank you!
Are you ready to lead a meaningful programme that connects people’s memories and legacies with lasting impact?
We have an exciting opportunity for a Legacy Giving Manager to shape and deliver our legacy and in-memory strategy, inspiring supporters to see how gifts in Wills and donations made in remembrance can transform lives. This is a wonderful opportunity to lead a talented team, oversee high-quality campaigns, and ensure every supporter experience reflects our values.
Key Responsibilities:
- Develop and deliver the Legacy & In-Memory Giving programme, aligning it with the wider Individual Giving strategy
- Lead and motivate a dedicated team, supporting collaboration and professional growth
- Implement data-driven and audience-led legacy and in-memory marketing campaigns that grow pledger numbers and increase engagement
- Responsible for legacy case management and be the strategic lead for our legacy consultancy partner, ensuring compliance and efficiency
- Support the development and management of stewardship programmes for enquirers, pledgers and in-memory donors, providing sensitive and effective supporter care
- Embed a culture of legacy and in-memory giving increasing awareness and knowledge
- Support the delivery of events to inspire new supporters and strengthen relationships with existing ones
- Monitor performance, analyse results, and use insights to continually enhance the programme
About You:
- Experienced in developing and delivering legacy or individual giving strategies across multiple channels
- Proven experience of team leadership and line management
- Excellent communicator, able to build positive relationships with colleagues, agencies, and solicitors
- Experienced in donor stewardship, with an understanding of how to create meaningful supporter journeys
- Organised and proactive, able to manage multiple projects and deadlines with accuracy and care
- Ability to analyse data and apply insights to improve campaigns and outcomes
- Experienced in budget management, forecasting, and reporting
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The full job description and further information about working for the MND Association is available in the candidate pack.
Interviews will take place in January 2025.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Expectation to attend the office 1 day per week, with flexibility to attend more when required. Monthly travel to Northampton is also expected as part of this role.
The client requests no contact from agencies or media sales.