• Are you looking for volunteer roles ?

    Go to volunteering section

670

Supporter care manager jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Closing in 6 days
Cats Protection, Chelwood Gate (Hybrid)
£30000.00-£35000.00 per year
Income Processing Team Leader
Posted today
Top job
NYAS, Remote
£39,000 with future progression to £44,500 per year
Experienced fundraising manager to lead income growth across trusts, corporates & individuals in a flexible, values-led charity role.
Posted 6 days ago
Top job
Social Interest Group, Wembley Park (On-site)
£28,600 per year
We're hiring a Housing Support Worker to join our team based in Brent.
Posted 3 days ago
Top job
Safe Haven Sussex CIC, Brighton (On-site)
£33,000 - £36,000 per year
Looking for a compassionate and experienced Manager to support in delivering trauma-informed care to residents in our commissioned project.
Posted 4 days ago Apply Now
Top job
The Children's Trust, KT20, Tadworth (Hybrid)
£43,602 per year
An exciting opportunity has arisen for a Senior Events and Partnerships Manager to join us on a 12m fixed term contract until July 2027.
Posted 4 days ago Apply Now
Look Ahead Care Support and Housing, Bracknell (On-site)
Up to £30784 per annum + Benefits include 25 days Annual Leave, etc
Posted 6 days ago
Look Ahead Care Support and Housing, Kensington and Chelsea (On-site)
Up to £29684 per annum + Benefits include 25 days Annual Leave etc.
Posted 1 week ago
The Christie Charity, Withington (Hybrid)
£50,393 per year
Are you an experienced corporate fundraising manager?
Posted 6 days ago Apply Now
Closing in 2 days
Look Ahead Care Support and Housing, Lambeth (On-site)
Up to £30784 per annum + Free DBS
Posted 3 weeks ago
Treetops Hospice, DE72, Derby (On-site)
£32,000 - £36,000 per year
The Trusts and Appeals Relationships Manager’s job is to be the ‘go to’ person for trusts and grant making bodies who may support Treetops.
Posted 1 week ago
Closing tomorrow
Look Ahead Care Support and Housing, Tower Hamlets (On-site)
Up to £30784 per annum + A generous pension
Posted 3 weeks ago
Page 4 of 45
Chelwood Gate, East Sussex, United Kingdom (Hybrid)
£30000.00-£35000.00 per year
Full-time
Temporary
Job description

Team: Supporter Servies

Location: Haywards Heath (Hybrid working, approx. 1 day per week office based however flexibility is possible)

Work pattern: 35 hours per week

Salary: Up to £33,994.86 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Income Processing Team Leader

  • To lead the team of Supporter Services Advisors, who are responsible for managing fundraising income processing, the efficient coding and allocation of fundraising income, and the accurate creation and maintenance of supporter records.
  • This role will liaise with colleagues across the organisation to understand and develop governing principles of fundraising processing and administration of donations, to help deliver the best possible service to a wide range of customers, including supporters, staff and volunteers.

About the Supporter Services team:

  • The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate.
  • We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted.
  • We currently have a team of 11

What we’re looking for in our Income Processing Team Leader:

  • Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
  • Experience of working in an income processing role, preferably within a fundraising environment
  • Experience of developing, monitoring and maintaining recording systems and procedures
  • IT literate – proficient with Word, Excel, Outlook and CRM databases (preferably Care or similar)
  • Knowledge of fundraising activities

What we can offer you:

  • range of health benefits
  • 26 days’ annual leave plus bank holidays, increasing with length of service
  • Salary Finance, which empowers you to take control of your financial wellbeing
  • and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 14th June 2026

Virtual interview date: 22nd June 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

  1. Anonymised application form
  2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Organisation
Cats Protection View profile Organisation type Registered Charity Company size 501 - 1000

Making a better life for cats, because life is better with cats

Cats Protection logo Play
Refreshed on: 08 June 2026
Closing date: 14 June 2026 at 23:59
Job ref: MIG836
Tags: Administration, Finance, Fundraising