Support Worker

£22,750 rising to £23,205 per annum after probation | 40 hours per week | City and East London

Bring your enthusiasm and your willingness to make a difference to the lives of homeless people.

We have exciting opportunities for full-time and part-time Support Workers.

About the role

You will help to provide personalised and responsive support to individuals who are on their journey from homelessness to independent living.

You will be based at one of our schemes in Tower Hamlets or the City of London.

You will:

• provide dynamic person-centred support to residents

• support residents to realise their goals

• work with stakeholders to ensure residents receive integrated healthcare and community services

• ensure at all times the environment is safe and welcoming for all

• work together in a team to deliver a psychologically informed environment

Who we are looking for

We are looking for a self-starter with a passion for sparking change in people’s lives.

You will be have the necessary skillset to empower people and support residents to achieve their goals.

What we offer

PRHA was awarded the Investors in People Gold standard for the second time in 2019.  We are in the top 3% of housing associations in achieving this award. 

Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

What we do

PRHA is a specialist Housing Association and adult social care provider focussed on East London, mainly Tower Hamlets and the City, Hackney and Southwark.

We help people who are homeless (or at risk of becoming homeless) to help themselves through a wide range of residential and non-residential services. As well as having suffered the crisis of homelessness, many of our residents have support needs relating to substance misuse and poor mental and physical health.

Our services include permanent and temporary housing, support to live independently, resettlement preparation & support, access to employment, training & education & money management advice.

Our support services are underpinned by a commitment to Psychologically Informed Environments and personalised support.

How to apply

Please see the Job Description, Personal Specification and Application Form attached. These can also be accessed via our website.

Please complete the Application Form and return via email or post- the details of which are on the Application Form.

Closing Date

Monday 21st September 2020 11am.

We are looking for warm, resourceful, energetic and diverse team of Recovery Support Workers to join our new service Forest Road Loughborough.

We currently are looking for support workers to work full Time, part Time and waking nights.

Forest Road is a step-through accommodation based service offering holistic support of up to seven Service Users. Your role will be to support individual service users, taking a person-centred approach to their care and support.

The position involves undertaking the responsibility of being a Key Worker/Co-worker. This will enable you to plan alongside members of the person’s circle of support, and to enable individuals to be happy, healthy and to be successful in achieving their wishes and aspirations. Our person-centred plans, meetings and processes are co-produced with the people we support and their families, to promote a unified approach. Together, you will set meaningful and aspirational goals which you will support our service users to move towards.

Ideal candidates will have previous experience of working with people that are experiencing mental health problems, either in a community, residential or inpatient setting. Ideally, you will have experience of working in a recovery-focused way. You will be motivated with good communication skills and a commitment to achieving positive outcomes using a person-centred recovery approach.

Creative Support provide relevant training including accredited health and social care diplomas through our own training academy. In addition to opportunities for personal and career development, we offer a range of employee benefits and a supportive, hands-on management culture.

We welcome applications from all potential candidates who are committed to making a positive difference, including experienced support workers, graduates and people looking for a stimulating career path into social care.

Recruiting Waking Night Support Workers to join our Learning Disabilities service in Bexley!

Wadeville Close is a registered & supported living accommodation service located in Bexley. It comprises of 6 flats containing 27 rooms with a staff office on site. The service will accommodate and support people who require nursing or personal care, experience moderate to high learning disabilities, mental illness, many of whom will also have a range of additional needs. Wadeville Close provides care and support for 24-7, including Bank Holidays. The service will be covered at night by designated Waking Night Support Workers and will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays. The service will have a focus on person centred approach enabling and utilising residents' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.

We are currently recruiting the following roles:

Full Time Waking Night Support Worker - £22,360 per annum, 40 hours per week, permanent position

Part Time Waking Night Support Worker - £16,770 per annum, 30 hours per week, permanent position

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Please clearly state in your supporting statement which role/roles you are interested in.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/ management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Undertake personal care duties
- IT skills essential

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

For more information or to apply please visit our website.

Exciting new opportunity for a Mental Health Specialist Support Worker join our Young Peoples service in Milton Keynes!

GBP 23,543 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 52 Young People at any one time. The service provides a high level of support to Young People that may be care leavers, looked after children and unaccompanied asylum seeking children. They are supported with a variety of complex support needs such as child sexual exploitation, gangs and offending, substance misuse and mental health.
You will be working alongside other specialists and supports workers to support Young People to meet their aspirations, stay safe and live independently. The service is compiled of 5 properties, the largest capacity at one site being 16 units with 24hr support.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
The Young People in Milton Keynes services will have complex and multifaceted needs. This could include emotional and mental health issues, drug and alcohol misuse, partaking in criminal activity and anti-social behaviours or being at risk of sexual exploitation.
Whilst the majority of young people referred will not yet be ready to live fully independently, they will be ready to begin the transition to adulthood and develop their independent living skills. The young people will require a supportive, structured and stable environment with clear boundaries in which to do this.
Specialist support workers are expected to work with the young people that have the most complex needs. They should be the lead in their team regarding their specialism, form partnerships with external agencies and lead on co production and customer engagement. You would work as part of a team of support workers and other specialists, providing support to the rest of the team as needed.
The Mental Health Specialist should have experience of working with young people that have experienced trauma and the complex issues that arise due to this. You will support Young People that work with CAMHS or to get them working with CAMHS and the transition into adult mental health services. Many YP do not meet the threshold for a service like CAMHS but still require support around their mental health whether that be linking in with other services, working on harm minimisation and reduction or supporting them to work on their strengths and improving positive self image and esteem.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for young people that are strength based and support them to achieve their goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their support independently
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Lead on group workshops for customers
- Share best practice and knowledge with the team.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Creative Support is a high quality provider of person centred services to people with learning disabilities, mental health needs, autism spectrum conditions and older people. We are recruiting for our service in Dawley, Telford.

We are looking for warm, positive and dedicated individuals to provide person centred support to people with learning disabilities and complex needs. Your role will include:

• Providing practical, emotional and behavioural support to service users

• Maximising service user outcomes by developing daily living skills and promoting independent living

• Ensuring service users are able to enjoy valued, fulfilling lifestyles and social inclusion

You will have a warm, caring nature, and a commitment to making a positive difference in people’s lives.

What we offer…

Creative Support also offers a wide range of training courses. This will be a perfect opportunity for those who are seeking to progress in the health and social care sector as we also offer the QCF Diploma in Health and Social Care level 2 – 5. As a senior practitioner and supervisor, we will support your continuous development by providing accredited courses such as person centred planning, communication approaches and many more. Although previous experience in a similar role is more advantageous, we would like to encourage the people with the right values and passion to apply and work to make a difference.

In return we offer a wide range of benefits to ensure job satisfaction. This includes:
• Guaranteed Contracted Hours (Full or Part Time)
• QCF Diploma in Health and Social Care Level 2, 3 and 5
• Free life assurance
• Pension with company contribution
• A range of employee discounts

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.

Recruiting for a Senior Support Worker to join our Homelessness and Complex Needs service in Lambeth!

GBP 23,750 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Lambeth Vulnerable Adults provides short-term supported accommodation for vulnerable adults, including single homeless people (and those with offending backgrounds and/or substance misuse needs), rough sleepers and refugees. 105 customers living in 19 properties receive low-to-medium level support through a floating support model, with higher needs customers accommodated in the service hub at Bellefields Road. Referrals come from Lambeth Assessment Centre and the borough's Pathway Manager.

Job Overview:
As a Senior Support Worker will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of their customer case load. This role will require either an extra dimension of experience or have/be working towards a higher qualification level in order to meet the role specific competencies for this position.

Key Responsibilities:
- Managing and supporting a small caseload of customers who present with low and medium complex needs with the potential to have supervisory and case work management responsibilities
- Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs
- Motivate your team and champion a positive local culture within your service
- Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns
- Deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, delivering personal and physical care, including but not limited to support with personal hygiene, meal preparation, medication management and personal finances as required
- Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home
- Participate in support planning, risk management and assessment of needs in line with support planning whilst supporting members of the team with case work management
- Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices
- Involve customers in the design, development and delivery of the service through co-production
- Report and react to any observations relating to customers welfare
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift
- Maintain a good standard of records as required at the project under the direction of the Managers
- Engaging in learning and development activity to increase knowledge and skills
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers and premises including responding to maintenance, fire and health and safety issues
- Attend and participate in team meetings and managers meetings
- Some rota management including use of Payroll Extra, E-tips and PSA timesheets
- Competent use of relevant systems, company policies and frameworks
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
- Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises

Skills, Knowledge and Experience:
Essential:
- Has relevant sector work experience
- Demonstrable experience of supporting vulnerable adults with Learning Disabilities.
- NVQ Level 3 in Health and Social Care or equivalent

Desirable:
- Other relevant professional memberships and/or specialist qualifications

For the full job description, please visit the Look Ahead website.

The Mulberry Centre is a walk-in cancer information and support centre with a welcoming and non-clinical environment based in the grounds of West Middlesex Hospital in Isleworth. We aim to provide support and information for anyone affected by cancer, offering practical ways of enhancing physical, psychological and emotional well-being of people. We provide free services for anyone affected by cancer - not just those with cancer, but also carers and those bereaved by cancer.

Our services are delivered by a compassionate team of knowledgeable staff and skilled volunteers who embrace our core values: inclusive - welcoming anyone affected by cancer, irrespective of who they are; responsive - tailoring our support to individual need; caring - acting in a gentle and compassionate manner out of genuine concern; positive - a real optimism that what we do will improve people's wellbeing; and professional - delivering a professional service in which people can have confidence.

The Mulberry Macmillan Cancer Information and Support Services Manager is responsible for the delivery of our comprehensive support and information programme and ensuring consistent high-quality delivery to anyone affected by cancer. This role will oversee the delivery and development of all our client support services. You will ensure that our projects meet the needs of the people we serve, are delivered safely and effectively, and meet all relevant legislative and safeguarding requirements.

You will be an experienced leader with a strong track record in contract, performance and/or people management. You will have the ability to be analytical, innovative and will have a collaborative and strategic approach to developing the charity’s services and staff.

It is a requirement for this post that an enhanced DBS disclosure check, will be undertaken for the successful candidate.

Closing date: Midnight, Tuesday 29th September 2020

Interview date: Monday 12th October 2020

How to apply

To apply you will need to submit a comprehensive CV AND Cover Letter containing a supporting statement showing evidence of how you meet the personal specification of the role.  For further details, please refer to the job application pack.

**Any CV's sent without an accompanying Cover Letter will be automatically sifted out of the recruitment process**

Are you a caring person with an interest in supporting people to gain a greater quality of life? Are you an organised and self-motivated person with the ability to lead?

We are looking to recruit a motivated and hard-working Senior Support Worker, with the commitment and positive attitude to deliver high-quality support to adults with a learning disability and physical disabilities living in the Scunthorpe area.

We require a dynamic, enthusiastic, energetic and confident person to support the Registered Manager to lead the co-ordination and management of a supported living service, supporting people with a learning disability and other needs in their own tenancies in the community.

You will demonstrate a warm, caring and empowering approach to visiting people within their own home. You will have the vision and flair to lead the staff team to provide the highest standard of person-centred support, in response to the individual needs and preferences of service users. The role will involve direct support, staff development, as well as supervision and joint working with families and outside agencies.

You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos.

This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant training including accredited health and social care diplomas through our own training academy. You will be required to work in a flexible manner on a rota which includes evenings, weekends and sleep-ins. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.

Closing date: 11th September 2020

Interviews: Week beginning 14th September 2020

Creative Support is a non-profit provider of person-centred care and support to older people, and people with learning disabilities, mental health needs, and autism spectrum conditions. We are currently looking to recruit a hardworking, person centred Senior Recovery Support Worker for our new project, Forest Road, Loughborough.

Do you hold experience supporting individuals with a Mental Illness? Are you a caring person with an interest in supporting people to gain a greater quality of life? Are you an organised and self-motivated person with the ability to lead?

Our 7-bedded Step-Through Supported Housing project will offer 24/7 care and support. You will play a key role in assisting with the day-to-day recovery of those living within Forest Road and the day-to-day running of the project.

We require a dynamic, enthusiastic, energetic and confident person to support the Recovery Team Manager to lead the co-ordination and management of a supported living service, taking an holistic approach to supporting people with a Mental Illness.

You will demonstrate a warm, caring and empowering approach. You will have the vision and flair to lead the staff team to provide the highest standard of person-centred support, in response to the individual needs and preferences of service users. The role will involve direct support, staff development, as well as supervision and joint working with families and outside agencies.
You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos.

You will

• Lead and co-ordinate shifts, ensuring residents are supported accordingly
• You will have the vision and flair to lead the staff team to provide the highest standard of person-centred support.
• Communicate regularly with internal and external professionals
• Delegate appropriate responsibilities across the team
• Support with team development
• Promote and encourage both physical and mental well-being
• Take part in a range of activities during key working sessions with residents whilst helping them to achieve their aspirations
• Hold supervisions
• Ensure house rules are kept and adhered to as well as providing a safe and respectful environment
• You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos.
• Deputise for the Recovery Team Manager

If this Senior Support Worker opprtunity sounds like the role for you then please click ‘Apply’ today! We’d love to hear from you!

This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant training including accredited health and social care diplomas through our own training academy. You will be required to work in a flexible manner on a rota which includes evenings, weekends and sleep-ins. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.

Exciting new opportunity for a Substance Misuse Specialist Support Worker join our Young Peoples service in Milton Keynes!

GBP 23,543 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 52 Young People at any one time. The service provides a high level of support to Young People that may be care leavers, looked after children and unaccompanied asylum seeking children. They are supported with a variety of complex support needs such as child sexual exploitation, gangs and offending, substance misuse and mental health.
You will be working alongside other specialists and supports workers to support Young People to meet their aspirations, stay safe and live independently. The service is compiled of 5 properties, the largest capacity at one site being 16 units with 24hr support.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
The Young People in Milton Keynes services will have complex and multifaceted needs. This could include emotional and mental health issues, drug and alcohol misuse, partaking in criminal activity and anti-social behaviours or being at risk of sexual exploitation.
Whilst the majority of young people referred will not yet be ready to live fully independently, they will be ready to begin the transition to adulthood and develop their independent living skills. The young people will require a supportive, structured and stable environment with clear boundaries in which to do this.
Specialist support workers are expected to work with the young people that have the most complex needs. They should be the lead in their team regarding their specialism, form partnerships with external agencies and lead on co production and customer engagement. You would work as part of a team of support workers and other specialists, providing support to the rest of the team as needed.
The Substance Misuse Specialist should have experience of working with young people that have experienced trauma and the complex issues that arise due to this. You should have knowledge of the kind of substances young people use including new psychoactive substance or "legal highs" and the ability to work with young people to reduce the amount of substances they use as well as looking at harm reduction techniques.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for young people that are strength based and support them to achieve their goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their support independently
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Lead on group workshops for customers
- Share best practice and knowledge with the team.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

• £10.12 per hour
• Covering the London Borough of Bromley
• Up to two 4-hour shifts per day
• Shifts available 7 days a week from 8:00am – 11:00pm

Bromley, Lewisham & Greenwich Mind is a highly regarded, innovative local charity, working alongside people with mental health problems and dementia to improve their quality of life. With an annual turnover of more than £4m, over 150 staff and 250 volunteers, we are one of the largest charities in the Mind network.

Our MindCare Respite Service provides one-to-one support to people with dementia and gives family carers a much needed break. We are looking for Dementia Support Workers to support people living with dementia across Bromley borough, with a particular need in Orpington and surrounding areas.

You will be required to work in people’s homes, engaging clients in activities to help them maintain everyday skills, and providing support with daily living activities. You will need to wear PPE (mask, gloves and apron) in clients’ homes, and this will be provided.

You will need to be patient and flexible, and to have an interest, and perhaps some personal or work experience, in supporting older people. A full driving licence, use of a car and knowledge of the local areas are essential.

Successful applicants will be expected to undergo an Enhanced level Disclosure and Barring Service (DBS) check

We Can Offer You

• Regular work depending on your availability
• Mileage costs and holiday pay
• A full induction, ongoing training and regular supervision

Closing date: 11:59pm on Sunday 11th October 2020

Interview dates: Thursday 29th and Friday 30th October 2020 (in Beckenham)

Induction dates: Monday 16th, Tuesday 17th and Wednesday 18th November 2020 (in Beckenham) - YOU MUST BE AVAILABLE TO ATTEND ALL 3 DATES

More details can be found on our website.

We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:

• People from Black, Asian and Minority Ethnic (BAME) backgrounds
• People aged 16-25
• Disabled people
• People with diverse sexual orientations and gender identities

BLG Mind is committed to meeting the reasonable adjustments of disabled people.

BLG Mind always welcomes applications from people with lived experience of mental health problems.

Creative Support is looking for a caring, dynamic and highly motivated person to help manage our varied portfolio of social care services in Blackpool and the surrounding area. You will be working with the Service Manager and be jointly responsible for maintaining an overview of all services, leading a highly motivated team of managers and contributing to the further development of services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs

You will be responsible for our current service provision in the area, which includes:

• Supported living services for people with a learning disability and people on the autistic spectrum, including people who have additional complex care and communication needs
• Floating and community support for people with a learning disability/ health needs

We are also keen to develop new services which meet local needs and promote opportunity, choice, health and wellbeing.

You will carry out the role demonstrating a person-centred approach with a warm, confident, professional manner.  Experience of staff and service management is essential.  We will expect you to have the vision, networking and organisational ability to deliver excellent outcomes for people and to implement initiatives which connect service users to their local community whilst promoting our reputation.  A requirement of this role is that you will be the Registered Manager with CQC. Prior experience as a Registered Manager is not essential but you must be a confident and accountable practitioner with the ability to put quality standards into practice.

You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos.

You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies.

You will be based in our friendly, well equipped office in Blackpool and will be expected to have regular direct contact with service users and attend person-centred reviews. You will be required to oversee staff deployment and rotas and to work in a flexible manner yourself including working evenings and weekends.

This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. We provide relevant training including accredited management training and health and social care diplomas through our own training academy. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.

Support Worker

Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the challenges which young people face in daily life? Is a career as a Support Worker the next step in life for you?

Care in Mind are currently looking for a kind, caring and friendly person to join our professional team as a Support Worker. Experience is not essential and full training will be provided but understanding the issues young people face in their daily life will really help to make a difference.

You will be based within our Residential Home in York working shifts over a 37.5 hour working week consisting of earlies, lates and sleep-ins.

Company Benefits

- Competitive pay (£9.54 p/h + £100 bonus after completing 6-month probation)
- 22 days holiday + 8 bank holidays
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Life Assurance 2 x your annual salary
- Enhanced maternity/paternity leave
- Paid Induction (Running over 7 days)
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Support Worker

- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Support Worker

- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent in Care
- Previous experience of working with young people who have mental health needs

Due to the current climate regarding the Covid-19, all of our interviews are now taking place as a Video/Audio Interview over Microsoft Teams.

Training will be carried out at the beginning of each month over 7 days covering First Aid, Safeguarding and Therapeutic Risk Management and breakaway techniques. This is paid for along with travel expenses.

The closing date for this position is Thursday 24th September, so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date.

Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

We reserve the right to close the advert early, should we appoint a suitable candidate.

You may have experience of the following: Bank Support Worker, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 94052

Exciting new opportunity for a Violence against Women and Girls Specialist Support Worker join our Young Peoples service in Milton Keynes!

GBP 23,543 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 52 Young People at any one time. The service provides a high level of support to Young People that may be care leavers, looked after children and unaccompanied asylum seeking children. They are supported with a variety of complex support needs such as child sexual exploitation, gangs and offending, substance misuse and mental health.
You will be working alongside other specialists and supports workers to support Young People to meet their aspirations, stay safe and live independently. The service is compiled of 5 properties, the largest capacity at one site being 16 units with 24hr support.

Job Overview:

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
The Young People in Milton Keynes services will have complex and multifaceted needs. This could include emotional and mental health issues, drug and alcohol misuse, partaking in criminal activity and anti-social behaviours or being at risk of sexual exploitation.
Whilst the majority of young people referred will not yet be ready to live fully independently, they will be ready to begin the transition to adulthood and develop their independent living skills. The young people will require a supportive, structured and stable environment with clear boundaries in which to do this.
Specialist support workers are expected to work with the young people that have the most complex needs. They should be the lead in their team regarding their specialism, form partnerships with external agencies and lead on co production and customer engagement. You would work as part of a team of support workers and other specialists, providing support to the rest of the team as needed.

Key Responsibilities:

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for young people that are strength based and support them to achieve their goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
- Provide support and access to relevant services to enable customers to continue their support independently
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Lead on group workshops for customers
- Share best practice and knowledge with the team.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.