Supporter care manager jobs
We are seeking a motivated and forward-thinking Operations Manager to lead our service delivery team supporting children and young people affected by crime across Lancashire.
This is a full-time, fixed-term role to provide maternity cover. The post is currently home-based, with plans to move to a hybrid working arrangement in the near future, with an office base centrally located within Lancashire. Regular travel across Lancashire may be required.
If you're committed to making a positive difference and bringing strong leadership to a dedicated team, we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.
Key Responsibilities:
In this role you will:
- Manage and monitor service performance against KPIs and business plans.
- Lead and support your team through effective recruitment, training, and performance management.
- Build and maintain strong relationships with key external partners and stakeholders.
- Analyse data and produce reports to inform service improvements.
- Support strategic projects and represent Victim Support externally as required.
This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You:
We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.
Key skills and knowledge required for the role are:
- Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
- Strong safeguarding knowledge and practice.
- Ability to analyse data and produce clear, evidence-based reports.
- Awareness of the impact of crimes on children and young people.
- Experience working directly with children and young people.
- In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Stuart Low Trust (SLT) is a well-respected and award-winning charity based in Islington supporting people who experience mental health issues and socially isolated.SLT was created to be radically different from other local charities – uniquely accessible, inclusive and community-embedded. We create safe, inclusive and welcoming spaces to build confidence, connection and hope. You will be joining a small friendly team, where we care about staff wellbeing.
Founded in memory of Stuart Low, who tragically took his own life aged only 27 when he couldn’t find the right support, SLT has been embedded in Islington’s community since 1997.Today we support over 500 adults per year through social groups -creative arts, nature-based activities, wellbeing workshops and peer support.90% of participants report improved mental health and wellbeing.
Why Join Us?
This is an opportunity to play a transformative role in a small but impactful charity. Your work will directly enable adults experiencing isolation to access safe, creative and life-affirming activities. You will help shape the next stage of SLT’s growth — strengthening financial resilience while being rooted in compassion, inclusion and community. We believe in trusting the expertise of our staff and giving them the freedom to thrive with regular support on hand when needed.
Why this Role is Different
You will be stepping into an organisation in a strong position to build on:
- Multi-year funding security (63% of next year’s income already secured through multi-year grants, 4 months’ free reserves, annual income circa £250k).
- Trusted funders include City Bridge Foundation, Garfield Weston, Sport England and leading City Livery Companies.
- Strategic Plan 2024–28 with clear goals.
- An expert consultant designed fundraising growth roadmap for the exciting opportunities in and around Islington (tech companies, creative industries, City of London including livery companies).
- Excellent impact measurement systems.
- A highly experienced Chief Executive with 30 years in the sector.
- A collaborative and supportive team, who understand fundraising is everyone’s responsibility.
We are small, respected, financially stable — and ready for our next phase of development.This is a strategic role, but very hands-on. Perfect for someone who thrives in a small charity where you can see the impact of your work every week.
Who we are seeking
We are seeking an ambitious and strategic Fundraising Manager. This is a hands-on role for an experienced fundraiser who enjoys writing high-quality grant applications and building strong relationships with supporters. Reporting to the Chief Executive, you will have a primary focus on strengthening our trusts and foundations pipeline, while building on our existing corporate, community and individual giving to diversify income, particularly among local supporters and City-based businesses.
We are seeking a fundraiser who combines:
- A strong track record securing trust and foundation income
- Experience growing income beyond trusts (corporate, community or individual)
- Excellent storytelling and bid-writing skills
- Confidence engaging senior stakeholders
- Emotional intelligence and relationship-building strength
- Comfort working autonomously in a small team
- Experience in a mental health organisation or small charity is desirable but not essential.
Summary role description
Reporting directly to the Chief Executive, you will:
Lead & Strengthen Trusts and Foundations Income
- Own and develop a strong pipeline.
- Write compelling, high-quality applications.
- Deepen funder relationships to secure renewals and uplifts.
Diversify Income (Strategic Growth Area)
- Develop corporate partnerships in Islington, King’s Cross tech, creative industries and the City.
- Build community and individual giving, especially among affluent local residents.
- Shape meaningful long-term partnerships, not transactional asks.
Build Sustainable Systems
- Strengthen stewardship journeys.
- Improve unrestricted income streams.
- Use donor tracking systems and explore AI tools intelligently and ethically.
- Contribute to fundraising communications and our profile-building.
What You’ll Gain
- Real autonomy and ownership
- 25 days’ annual leave plus bank holidays
- Occupational pension scheme
- Hybrid and flexible working arrangements
- Access to training and development opportunities
- Supportive management culture, line-managed by the Chief Executive, who has 30 years' experience in the charity sector
- Opportunity to shape a three-year diversification journey
- Direct strategic influence in a respected charity
- A genuinely collaborative, values-led culture
Location
Based at Jean Stokes Community Centre, Islington (5 minutes by bus from King’s Cross)
Application instructions
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their supporting statements with minimal use of AI.This helps us to better understand your authentic voice, skills and motivation for this role.Thank you.
This post is subject to an Enhanced DBS check and two satisfactory references.
We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.The more inclusive we are, the more we can achieve.
Deadline for applications: Sunday, 5th April 2026 at 11.30pm
Interviews: Monday, 20th April 2026
Estimated Start:June/July 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Big C is proud to support people affected by cancer across Norfolk — and the generosity of our supporters makes that possible.
We’re looking for an enthusiastic and driven Community Fundraiser to join our Fundraising, Marketing and Communications Team. This is a hands-on, varied and relationship-led role where you’ll build meaningful connections, deliver engaging fundraising initiatives.
This is an exciting opportunity for someone with fundraising experience who wants to contribute directly to the charity’s income and see the real impact of their work within the community.
About the role
Reporting to the Events and Engagement Manager, you’ll coordinate and deliver a range of community fundraising initiatives that contribute directly to Big C’s income targets.
A key focus of this role is responsibility for developing and growing our Regular Giving and Legacies income streams. You’ll nurture supporter relationships, promoting long-term giving and legacy pledge opportunities to help ensure these vital areas of income continue to grow.
Alongside this, engage with local groups and organisations helping to deliver activities that inspire individuals and communities to get involved. You’ll act as a visible ambassador for Big C, representing the charity at events and cheque presentations. This is a proactive role that combines relationship-building, income generation and coordination — ideal for someone who enjoys being out in the community while keeping everything organised behind the scenes.
Key Responsibilities:
- Coordinate and deliver community fundraising initiatives that directly contribute to agreed income targets
- Take ownership of Big C’s Regular Giving and Legacies fundraising activity, driving engagement and income growth
- Build and maintain strong relationships with supporters, local organisations and community groups
- Identify new fundraising opportunities and support the development of agreed campaigns and activities
- Provide tailored support to third-party fundraisers to help maximise their fundraising potential
If viewing this vacancy from our website, you can download the full job description here: Community Fundraiser.
An accessible version of the job description for visually impaired applicants is available here: Community Fundraiser - accessible version.
About Big C
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 11 charity shops across the region.
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Why Big C?
We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.
Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Opportunities for professional development
If you share these values and want to make a real difference, we’d love to hear from you.
Apply Now
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment.
When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or where indicated in the application.
If you have questions about this role, would prefer to apply another way, or require information in an accessible format, please get in touch.
Please note that this vacancy may close earlier once sufficient applications received. Interviews will take place as soon as possible.
Together, we improve the lives of local people affected by cancer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: West Berkshire
- Annual Salary: £47,710.05 (inflationary uplift effective 1st April 2026)
- Hours per week: Full time (37.5 hours)
- Required: Full UK driving licence and access to a car/vehicle. Level 5 in Health and Social Care
Help lead the kind of support that helps people live life their way
At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted - ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen across our supported living services in West Berkshire.
How will I be effective?
You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best.
You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life.
You will encourage teams to be creative, courageous, and practical in helping people live life their way.
What will I do as an Operations Manager?
- You will ensure people are in receipt of amazing, safe, and consistent support which is always shaped around them.
- You will lead with heart, setting a clear example and creating a place where everyone feels respected and valued.
- You will bring people together to work in the same direction, making sure the people we support are truly at the centre of everything.
- You will help people have real choice and say in their lives.
- You will maintain and manage an effective budget.
- You will be responsible for enhancing and maintaining quality and compliance across all the locations under your management.
- You will be the Registered Manager for your locations and be part of the on-call rota . This post reports into the Divisional Director.
What do I need?
- You will have previous experience managing teams (managers) in supported living, ideally supporting adults with Learning Disabilities and Autism.
- You will have a clear understanding of the expectations set by our regulators, the CQC.
- You will need previous experience in managing and maintaining a budget.
- You will need a proven history in driving and maintaining KPIs, compliance, and quality.
- You are confident using tools like Word, Excel, and other everyday IT systems.
- You will need to work flexibly, as required and be prepared to frequently travel across the area.
This role is classed as a Hybrid role and so travel expenses will be calculated deducting your usual commute to the registered location, in this case our Newbury Office. For this role you are required live within 1 hour travel distance of the boundary of West Berkshire and the locations you will be registered to support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This new role will take over responsibility for developing and managing all finance activities and reporting in this rapidly growing charity. You will have the opportunity to shape the role and the evolution of the charity as we grow, implementing financial processes and systems. As a key member of the Management Committee, you will work closely with the CEO, the Office Manager and the Honorary Treasurer.
Key tasks and responsibilities
- Ensure accurate and timely financial records of all income received and expenditure incurred
- Implement a new accounting system, as the charity’s growth takes it from excel bookkeeping to a new integrated finance and reporting system
- Liaise with the payroll bureau to ensure accurate and timely processing and payment of monthly salaries and related costs
- Working with the FHL office in Bethlehem, maintain accurate records of grants paid
- Monitor and maintain correct reporting of Restricted and Unrestricted income and expenditure
- Manage all UK banking activities and maintain oversight of the charity’s bank accounts in Bethlehem
- Prepare, validate and submit regular Gift Aid claims to HMRC
- Prepare monthly management accounts for the Management Committee and Board of Trustees
- Working with the CEO and Treasurer, prepare annual budgets and periodic reforecasts as required
- Working closely with our external auditors, deliver an effective year end close and audit process and ensure submission of Annual Trustees’ Report and Financial Statements to the Charity Commission
- Supervise the Office Finance Administrator
- Assist in the formulation and implementation of financial policies, procedures and controls
- Perform any other duties as reasonably required within this role to support the work of the charity
This job description is not exhaustive; it outlines the primary duties and is subject to change in consultation with the post holder. Projects and priorities may vary from time to time as required
Please include a cover letter stating why you are interested in the job and what you can contribute to our charity. Applications without a cover letter are unlikely to be considered. We would welcome phone calls to discuss the role with our Office Manager before applying.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
The Domestic Abuse Service Manager is responsible for the operational delivery of the Domestic Abuse Emergency, Safe & Supported Accommodation, to providing safe, trauma-informed, survivor-led accommodation and support to victims of domestic abuse including children.
The Domestic Abuse Service Manager will lead a team, ensuring high-quality, person-centred support, safe housing management, and compliance with contractual, safeguarding, and regulatory requirements. The role will work closely with external partners to ensure victims are supported to remain safe, recover, and move towards longer-term housing stability.
The client requests no contact from agencies or media sales.
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation starting, we are expanding our team to drive the growth necessary to achieve our organisational goals.
Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.6m in 2025. Working closely with another Trusts Manager, the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.
As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.
You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 27th March 2026
Interview Date(s): First Round - w/c 13th April 2026; Second Round - w/c 20th April 2026
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements.
To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model.
To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs.
Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021
Main Duties
1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery.
2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is coordinated and applicable.
3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion.
4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.
5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity.
6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals.
7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others’ roles and responsibilities.
8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate.
9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring.
10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021
11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.
12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.
13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times.
14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training.
15. Complying with the Tower Project’s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.
16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.
17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio.
18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.
19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary.
20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary.
21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call.
22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.
Full Time ( 40 hrs per week)
Inclusive of 3 Sleep - Ins
Please Note:
You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project.
This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



Research Grants Officer
Contract type: Fixed Term Contract (24 months)
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (expected to be in the office at least quarterly). Additional travel required to events, conferences and workshops in London and nationally (approximately once per month).
Salary range: £37,000 - £41,000
Are you experienced in research administration or grant management? Do you bring strong organisational and analytical skills? We’re recruiting a Research Grants Officer to support Macmillan’s growing research funding programme.
We are establishing a new Research Institute to deliver world-leading, actionable research. The Institute will build Macmillan’s position as a national leader in applied cancer research, focusing on unmet needs, service improvement, inequalities, patient experience, and the wider non-clinical impact of cancer. This is an exciting opportunity to join us at a pivotal moment and help build a research programme with real‑world impact.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
As a Research Grants Officer, you will play a key role in ensuring the smooth operation of the research funding cycle, from application and peer review through to award management and post‑award administration. You’ll work closely with the Research Grants Manager, internal teams, external experts, and funded researchers to maintain high standards of governance, transparency, and impact across all our research funding activities.
Key responsibilities:
- Support the development, implementation, and management of Macmillan’s research grants programme.
- Create, update, and publish key documentation for each funding round.
- Coordinate expert review panels, including scheduling, logistics, and budget oversight.
- Provide secretariat support for funding panels, including preparing papers, taking minutes, and compiling applicant feedback.
- Manage post‑award processes such as grant agreements, financial tracking, and change requests.
- Monitor reporting compliance and work with Finance to ensure accurate expenditure records.
- Act as the primary point of contact for funded academics, supporting timely reporting and dissemination of research outputs.
- Work with the Communications team to promote research findings and their impact.
- Support internal and external events to strengthen the research community.
- Represent Macmillan at academic conferences and sector events.
About you
The successful candidate will bring:
- Experience in research administration or grant management within an academic, charity, or funding organisation.
- Strong organisational and project management skills, with the ability to manage multiple tasks and deadlines.
- Strong analytical and reporting skills, with experience interpreting data and maintaining accurate records to support effective monitoring of funded projects.
- Experience of providing secretariat support for committees or panels
- Excellent communication skills, attention to detail, and confidence working with a range of stakeholders.
- An understanding of research funding processes and a willingness to learn and develop within a growing research function.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Monday 16th March
Interview dates: Online interviews will be held on Monday 30th March
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So that we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Salary: Up to £42,440 GBP gross per annual (dependent on experience)
Hours: Full-time
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.
You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.
Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.
This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.
This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow
How to apply
We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.
To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.
Applications must be submitted no later than 30th March, 2026.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Join Us as Our Individual Giving & Lottery Manager
At Hospice in the Weald, we are embarking on an ambitious journey to grow our fundraising income so we can continue providing exceptional care for everyone who needs us. We’re looking for an inspiring Individual Giving & Lottery Manager to play a key role in this mission.
This is an exciting opportunity to lead and grow three of the Hospice’s most important income streams – Individual Giving, In Memory and Lottery. You’ll be developing innovative supporter-led strategies that attract new donors, deepen engagement, and expand our thriving lottery programme.
You’ll take ownership of developing a compelling individual giving programme, nurturing long‑term donor relationships, and ensuring our campaigns stand out in a competitive landscape. With creativity, confidence and a data-driven approach, you’ll drive forward activity that delivers meaningful impact for our community.
This is a newly created role that is perfect for an experienced individual giving or lottery fundraiser looking for a fresh challenge, or a talented marketeer ready to take the next step into management and showcase their potential. The role is ideally full‑time, but we’re happy to consider part‑time working for the right candidate.
We’re looking for someone who:
- Has experience delivering successful fundraising or marketing campaigns on time and on budget
- Can demonstrate strong performance against income targets and KPIs
- Brings credible creative thinking and a drive to innovate
- Has excellent written and verbal communication skills
- Can build strong and positive relationships with colleagues, supporters, and external partners
If you’re passionate about connecting supporters with a cause that truly matters, we’d love to hear from you. If you have any questions about the role, please contact the Fundraising Team.
The client requests no contact from agencies or media sales.
Fundraising Administrator
Location: Stepps, Glasgow
Salary: £27,626 - £29,711 per annum (pro rata)
Contract Type: Temporary until March 2028, Full time: 35 hours per week
Closing Date: 15/03/2026 23:59
The Vacancy
Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we have an exciting opportunity to join our team as a Fundraising Administrator and we would love to hear from you!
As a Fundraising Administrator, you will be an integral part of the Income Generation and Engagement team, supporting colleagues from across the organisation. As the first point of contact for CHAS’ incredible supporters, you will build and nurture relationships by providing exceptional stewardship.
This is a vital role and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills. If this sounds like you, please get in touch.
About You
- Experience in an office or customer facing environment
- Ability to work independently within the role, under your own initiative and cooperatively as part of the Supporter Engagement Team
- Excellent administration skills with a sound working knowledge of CRM databases and Microsoft Office packages including Word, Excel, Outlook and Teams
- Exceptional communication skills (both written and verbal)
- Excellent attention to detail and a high level of accuracy
- Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct
Further Information and How to Apply
At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.
At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking diagnosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Fundraising Administrator, you will be instrumental in achieving this vision and shaping the future of CHAS.
This role will be based in the Stepps office, with some hybrid working and travel to other CHAS sites as required.
Our team typically works up to two days per week from home, with some additional on‑site presence during our peak campaign periods (usually 3–4 weeks in spring, August, and over Christmas).
Further information can be found in the attached documents.
This post is subject to a Level 1 Disclosure.
Please note the full title for this role is Supporter Care Coordinator (advertised as Fundraising Administrator as a more recognisable external title). This is a customer service and administration role not a care/nursing role.
Introduction
The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.
This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.
Purpose of the Role
Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy (2025–2029) by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising.
Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content.
Key Responsibilities
Corporate Partnerships and Engagement
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Support the Director of Partnerships in managing and delivering high-quality partnership activities, including:
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Organising employee volunteering sessions – including mapping / tracking volunteer hours and activities (where possible)
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Organising and supporting group visits, insight events, and work experience placements (as needed)
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Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities
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Fundraising activities and events organised by corporate partners
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Liaise with LHPs to coordinate partnership activity across different regions.
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Maintain accurate partnership records and activity tracking in NHP’s CRM.
Communications and Collaboration
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Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities.
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Support the preparation of partnership updates, impact stories, and social media content.
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Contribute to internal communications about partnership successes and learning.
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Support the rest of the NHP team from time to time, as required.
Community Fundraising, Individual Giving and Supporter Engagement
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Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP’s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise).
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Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities.
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Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments)
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Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged.
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Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up)
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Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP.
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Support the development of our long-term individual goals (one-off donations and regular giving via our website)
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Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention.
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Track and evaluate community fundraising and individual giving performance and supporter feedback.
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Maintain accurate CRM records of donor giving/community fundraising
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Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters
Find out more
If you’re excited by the opportunity to build something transformative, we’d love to hear from you.
You are invited to join the an online briefing about NHP and this role.
When: Monday 16th March at 12.30pm
Please register in advance for this meeting:
https://us06web.zoom.us/meeting/register/aN4PJMHCSH-GaIE_QAdW4A
After registering, you will receive a confirmation email with further information about how to join.
How to Apply
To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 9am Friday 20th March.
We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview.
We do not accept unsolicited CVs from recruitment agencies.
Interviews
Shortlisted candidates will be invited to an in-person interview on Wednesday 8th April at the NHP Office in Crewe.
Further details will be provided to shortlisted candidates.
Safeguarding Statement
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.
General Requirements: Right to work in the UK, two professional references, and a DBS check.
The client requests no contact from agencies or media sales.
Carers Information and Support Worker (Assessments)
37 hours per week
Salary £29,594 per annum
Carers Together Foundation is an organisation dedicated to improving Carers’ quality of life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.
We are seeking a Carers Information and Support Worker (Assessments) to coordinate and carry out assessments and reviews for carers, ensuring that carers’ needs are identified and recorded accurately. The postholder will provide information and support to carers and develop support plans for carers with a range of needs. The postholder will also liaise with voluntary and statutory sector services in health and social care.
To succeed in this role, applicants must have:
· Knowledge and experience of providing information and support to vulnerable people.
· Experience of completing assessments and support plans.
· Understanding of the issues affecting carers.
This role is based at Park View Medical Clinic, Middlesbrough, however the postholder will be required to travel between our other site in Redcar & Cleveland and to other locations in the community including the homes of clients.
Closing date: Monday 6th April 2026 at 5.00pm
Why choose us?
We have some outstanding benefits to offer you, including:
· 30 days annual leave plus public/bank holidays (pro rata for part-time employees)
· Health and Wellbeing Support: Simplyhealth offering everyday healthcare cover that supports your wellbeing
· Commitment to work/life balance offering flexible working arrangements
· We are a carer friendly employer offering a range of support for working carers
· Free Parking at our premises
Carers Together is committed to being an equal opportunities employer.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Campaigns Manager build a mass movement, maintain a network of supporters and combine audience insights to achieve our goal of action for trees and woods.
The Role:
• Develop campaign plans and strategies that translate policy objectives into clear advocacy actions ensuring it’s gone through the agreed processes to mitigate reputational risk.
• Lead the campaigns project team and provide support where needed.
• Collaborate with internal and external stakeholders to identify and strengthen campaign opportunities.
• Monitor and evaluate campaigns, reporting on and making improvements to increase engagement.
• Actively monitor and research campaign best practice ensuring adherence within the organisation.
• Manage budgets for campaigns ensuring spend overview is kept up to date.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• Experience developing and delivering campaign strategies and plans with the ability to manage multiple projects, budgets, risks and people.
• Knowledge of how policy, public affairs and campaigning interact to create social change.
• Experience leading and supporting a successful team.
• Strong collaboration skills with the ability to work with internal and external stakeholders to reach our goals.
• Experience in a campaigning, community organising or public affairs delivering high quality written and verbal material.
• Knowledge about environmental policies, legislation and how these are governed at a UK and individual country level.
• The successful candidate will be required to undertake a Basic/Enhanced Background Check, as part of our pre-employment screening.
• This role is a hybrid to Grantham role, meaning you will be required to attend Grantham head office once per month on average.
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme
About Us:
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held Via teams on the 2nd April 2026.





