Supporter care manager jobs

Location - Remote · United Kingdom (multiple locations)

Suffolk · Essex · Lincolnshire · Norfolk · Cambridgeshire - Homebased in East Region of England

About the role

This is an excellent opportunity to join a small, dedicated team delivering a specialist service to service leavers and their families.

We are looking for an enthusiastic and passionate Mentor Manager to join our mentoring service, supporting both SSAFA beneficiaries and our network of volunteer mentors.

In this role, you will act as the operational point of contact for your area of responsibility, managing and recording the work of volunteer mentors. You will conduct specialist needs assessments for potential beneficiaries and monitor, support, and review mentoring relationships through regular engagement with volunteers. You will also brief, present to, and coordinate the involvement of key stakeholders across your area of responsibility.

This is a home‑based role with extensive travel across the East Region of England.

Please refer to the Area of Responsibility map for further details.

About the team

You will be joining a small, well‑established, and dedicated team covering the whole of the UK. With regular team meetings and a range of communication channels, you will receive ongoing support, training, and mentoring. Although we operate remotely, we are a closely connected team whose collaboration, commitment, and shared purpose drive our success.

About you

We are seeking an exceptional candidate who thrives on challenge—someone determined, highly motivated, and able to build strong relationships and a positive reputation across the region while working from home. You will be confident communicating with a wide range of stakeholders and comfortable balancing teamwork with the ability to work independently under your own initiative.

Ideally, you will have experience managing a large geographic area, along with excellent communication and IT skills, including strong proficiency in MS Office 365 and database systems.

Experience in volunteer management, with a willingness to learn and a genuine passion for making a difference are essential.

An understanding of the Armed Forces and ex‑Forces community would be beneficial, but it is not a requirement.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

How to apply

For more information and to apply, please click on the Apply button. If you have any queries or would like to speak to someone about this role, please contact Clare Bain for an informal discussion.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 03 March 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Interviews: TBC

You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders. 

The Role
We are looking for a Supporter Acquisition Lead - Face to Face to drive forward our ambitious direct dialogue supporter recruitment programme, recruiting 100,000 new supporters a year so that we have the funds we need to reach every deaf child.
 
 
What you'll do
 

• Establish relationships with and onboard new direct dialogue recruitment agencies 
• Manage supporter acquisition campaigns, sustaining relationships through challenges
• Report on and optimise campaigns, with a view to customer experience and lifetime value
• Be a valued source of knowledge, advice, coaching and support for the Acquisition and Supporter Care teams
• Take an active role in, and further develop, our programme of agency visits and mystery shopping

 
What you'll need
 

• Extensive experience of working with direct dialogue recruitment
• Genuine enthusiasm for Face to Face fundraising and its role in the fundraising mix
• Able to build and sustain great relationships in the face of challenges
• Coaching and mentoring skills to help develop others in the team
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
 
 
Pre-employment checks
 
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
 
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
 
 
Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

This is an exciting opportunity to help grow our retail operation and support animal welfare across Derbyshire. RSPCA Derby is looking for an experienced and motivated manager to lead, develop and shape the future of our charity retail operation.

As Retail Development Manager, you will:

• Lead and develop a network of charity shops and retail teams
• Drive income growth across physical shops, online sales and gift aid
• Ensure high standards of customer service, compliance and financial control
• Manage retail performance, budgets and reporting
• Identify and develop new retail opportunities to support our strategic ambitions
• Play a key role in supporting animal welfare through sustainable income generation.

We’re looking for someone who:

• Has significant experience in retail management, ideally across multiple sites
• Is a strong, inclusive leader with experience managing and developing staff and volunteers
• Has a proven track record of meeting financial and commercial targets
• Is organised, resilient and comfortable managing competing priorities
• Shares our commitment to animal welfare and our values
• Is confident working with data, budgets and performance reporting
• Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference.

Why Join Us?

• Make a real impact supporting local animal welfare
• Lead a values-driven retail operation with room to innovate and grow
• Work with committed staff, volunteers and supporters
• Be part of a respected local charity making a difference every day

Job Role: Housing Night Concierge (Single Supported Housing)

Salary: £19,727.78 per year (full time equivalent £24,988), hourly rate £14.41 per hour

Hours: 7.5 hours a day, on a 4 on 4 off rota

Contract type: Permanent

Location: Bath

Additional information:

• This role includes evening and night shifts as part of a 4‑on, 4‑off rota. The team are happy to discuss how this schedule will look in practice and can offer some flexibility for the successful candidate.

Please note, that the shifts and hours are waking nightshifts that require individuals to be aware and alert.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

We’re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Julian House). You’ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight.

This role is perfect for someone who’s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful.

What you’ll be doing:

• Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends.
• Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment.
• Monitor any CCTV and respond to any concerns or incidents in line with policies and procedures.
• Keep a clear and accurate log of events and activities during each shift.
• Support smooth transitions between shifts by providing details verbal and written handovers.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Experience in a similar overnight role is preferred but not required as full training and induction will be provided.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are now recruiting an IPS Employment Advisor to join our Connect to Work service across Enfield. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. 

What you’ll be doing 

If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences. 

You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.

You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service. 

What you’ll need 

You do not need previous employment support experience. What matters most is that you bring: 

• A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals. 

• Motivation to help people from all backgrounds move into meaningful work. 

• Confidence speaking with a wide range of people, from clients to employers. 

• Strong organisation skills, with the ability to multitask and manage your workload. 

• Willingness to learn the IPS model and become confident approaching employers. 

We welcome applications from people with lived experience of mental health, personally or through a close contact. 

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Job Role: Service Manager – Day Centre & Activities Hub

Salary: £30,750 per year

Hours: 37.5 hours per week

Contract type: Fixed term contract until 31st March 2028

Location: Bath

Additional information:

• Participation in an out-of-hours on-call rota, approximately once in every 15 weeks.
• Standard working days will be Monday to Friday; however, flexibility will be required to work occasional mornings, evenings, and weekends to support the needs of the service.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

This is an exciting brand‑new opportunity for a passionate and dynamic Service Manager to lead our Day Centre and activity programme! This is your chance to make a real impact by shaping a vibrant, inclusive, and supportive environment for the people we work with.

In this role, you’ll take the lead on coordinating and overseeing the day‑to‑day running of the service, as well as supporting our amazing team of support workers and volunteers. No two days will be the same — you’ll design and deliver creative, engaging, and meaningful activities tailored to the needs, interests, and goals of our clients.

You’ll also build strong, collaborative relationships with internal teams and external partners, helping to open doors to new opportunities and ensuring our clients receive the very best support. If you’re someone who loves bringing people together, creating positive experiences, and driving a service forward, we’d love to hear from you!

What you’ll be doing:

• Lead a vibrant activity programme: Oversee the delivery of a varied and stimulating timetable of day centre activities, ensuring they are tailored to the needs, interests, and preferences of our clients.
• Support and guide your team: Provide clear line‑management support to staff and volunteers, helping them thrive in their roles and deliver the best possible experience for clients.
• Champion safety and safeguarding: Manage local incidents and safeguarding concerns, ensuring all actions are taken promptly, recorded accurately, communicated with the right people, and followed up appropriately.
• Be the Health & Safety lead: Act as the service’s Health & Safety representative, ensuring the team and all stakeholders follow established safety guidelines and work within a safe environment.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Ability to manage teams and/or projects resulting in high quality client service.
• Knowledge and understanding of the care and support requirements of people experiencing social exclusion.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.

As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.

Key responsibilities

• Oversee the daily running of the site
• Liaising with external organisations and stakeholders
• Recruitment of new members
• Management of staff, through regular appraisals and by setting SMART goals
• Maintain accurate records of performance, evidencing completion of contracted targets
• Manage and monitor site and project budgets,
• Develop the site and service, maintaining and improving our offer and standards
• Motivate & inspire staff and students
• Create a safe, supportive, and inclusive environment

Person Specification 

• Strong leadership skills to motivate, support, and manage staff effectively
• Experience in an education/alternative provision setting, ideally as a DDSL
• Ability to set clear goals and support staff development
• Excellent organisational skills
• Strong time-management and ability to prioritise
• Clear and confident verbal and written communicator with good attention to detail
• Financial and budgeting planning skills
• Current understanding of equality, diversity, and inclusion principles
• Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
• Competent in the use of Microsoft Word, Excel, and email

As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.

Team: Philanthropy & Partnerships

Location: Homebased with some travel for meetings & events

Work pattern: 35 hours per week (Monday-Friday)

Salary: Up to £40,716.83 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Corporate Partnerships Account Manager:

• This is a key role within the Corporate Partnerships team. We work with a range of valued corporate partners and have ambitious plans to grow sustainable net income each year enabling Cats Protection to help the thousands of cats that need us. This role is key to the Partnerships Team achieving its income targets by providing high quality account management for current partners, partner engagement and excellent stewardship.
• The role is responsible for account managing and developing existing corporate partnerships, supporting the implementation of the corporate partnerships fundraising plan and increasing sustainable net income for Cats Protection.
• Please note, this role will likely have one line report in the future

About the Corporate Partnerships team:

• We sit within the Marketing & Income Generation directorate.
• The corporate partnerships team is split between new business and account management, made up of driven, passionate and dynamic corporate fundraisers.
• We currently have a team of one full time Corporate Partnerships Manager, a Corporate Partnerships Account Manager and a Corporate Partnerships Officer, in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team.
• You will be managed by the Corporate Partnerships Manager.

What we are looking for in our Corporate Partnerships Account Manager:

• Significant experience in charity fundraising
• Significant corporate partnership account management experience
• Extensive experience of developing strong relationships with supporters/ clients/colleagues
• Experience of developing bespoke propositions/presentations/proposals
• Experience of using a CRM database
• Strong understanding of corporate fundraising principles, practices and processes, including ethical screening, VAT and logo use

• Flexible to travel with occasional evening and weekend working for events

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: Monday 2nd March 2026

Virtual interview date:  11th & 12th March 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

3. Final stage virtual interview/presentation

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Job Title - Research Manager

Contract – 1-year fixed term contract

Work pattern - Full time or 0.8 FTE (for flexible working, including term time working)

Salary - £42,000 - £48,000 per annum (or pro rata)

Location - Flexible, with an expectation of working at Coram’s campus in London on average at least once a week.

We are looking for someone who is passionate about using their research and evaluation expertise, including involving children, young people and their families in research, to join our growing Impact and Evaluation team to help improve support for vulnerable children and young people, and ultimately make a positive difference in their lives.

About Coram and the team

Established as the Foundling Hospital in 1739, Coram is today a vibrant charity group of specialist organisations, supporting hundreds of thousands of children, young people and families every year from infancy to independence. We champion children’s rights and wellbeing, making lives better through legal support, advocacy, adoption and our range of therapeutic, educational and cultural programmes.

Coram’s vision for children is a society where every child has the best possible chance in life, regardless of their background or circumstances.

Building on our legacy as the first and longest continuing children’s charity, we have launched the Coram Institute for Children, the dedicated research and development organisation for children. The Institute will be instrumental in realising this vision by acting as a catalyst for change and collaboration, seeking evidence-based solutions to the challenges facing children in the 21st century in policy, law and practice.

This role will be based in Coram’s Impact and Evaluation team[1]which sits at the heart of Coram’s Institute for Children dedicated to improving the life chances of children.[2] This role will play an important part in building the Institute and the strategic direction of the team. The role offers exciting opportunities to work within the Coram’s Impact and Evaluation team to lead a portfolio of mixed methods research projects and evaluation studies. As well as build links across Coram as well as externally with research partners and universities to pursue research dedicated to improving the lives of children and young people.

As a team, are core research principles are to be child-centred, rigorous, grounded in experience, collaborative and impactful. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalised groups.

About the role

The Research Manager will play an important role in working with the Head of Impact and Evaluation and across Coram to develop and expand work of the team within Coram’s Institute for Children.

Working within Coram’s growing Impact and Evaluation team (which currently includes eight permanent researchers) the Research Manager will lead the delivery of high quality, innovative qualitative and quantitative studies including externally commissioned research and evaluation to support the improvement of policy and practice for vulnerable children, young people and their families. This will include implementation and process evaluations with children/young people, parents/carers and professionals as well as quasi-experimental and experimental impact evaluations.

We welcome applications from mixed-methods, quantitative and qualitative researchers who have knowledge of a range of research methods and evaluation approaches. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalized groups.

The Research Manager will work with colleagues across Coram and with external partners in local authorities, central government, businesses and other third sector organisations. They will have the opportunity to shape the work of the Institute by designing new research funding bids, responding to tender opportunities and developing our academic partnerships.

The role also comes with a range of personal and professional benefits including dedicated time for continuous professional development, 25 plus days of annual leave, regular team reflective practice sessions and flexible working arrangements.

This is a great opportunity for an experienced research manager who has a passion for innovative, participatory research to take the initiative to design and deliver high-quality evidence which improves policy and practice for children, young people and their families.

Coram is an equal opportunities employer and we are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority groups, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented in research roles. If applicants feel comfortable, we would encourage them to draw on lived experience in their personal statement as part of their application.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 15/03/2026 @ 09.00AM

Interview dates: W/C 23/03/2026

We will also make any reasonable adjustments at the interview stage for applicants invited to interview to support inclusivity.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

This is an exciting role working with the guidance of the Peer Coordinator and in partnership with the London Joint Working Group, local substance use services, the Harm Reduction Peer Support Lead  will support the delivery of a peer led needle and syringe program (NSP) across the borough of Hackney at SWERVE the Harm Reduction Hub. This will include supporting delivery of the service and developing relationships and partnership working with local statutory and voluntary service providers who provide support and care for our potential client group.

The Female Harm Reduction Peer Support Lead will assist in the delivery of secondary NSP provision, naloxone distribution and educational workshops to communities where women are in need including outreach from the Hackney Harm Reduction Hub to for example sex workers, BAME communities, LGBTQI and people who suffer domestic and gender based violence, with a view to enhancing harm reduction provision across the area.

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1. 

Both full time and part time applicants will be considered.

Volunteering Development Manager - Estates

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Volunteering Development Manager - Estates

England North

£32,596 per annum (pro rata for part time)

Ref:129REC

30 hours per week – we are happy to talk flexible working

Base: Hybrid with the opportunity to work from a Walk Wheel Cycle Trust in the north of England

Contract: Fixed term contract ending 30 November 2027

ABOUT THE ROLE

Team: Volunteering

As the Volunteering Development Manager you will lead the coordination of volunteering across the Walk Wheel Cycle Trust Estate. This is an exciting opportunity to shape how volunteers, community groups, and colleagues work together to deliver safe, high‑quality, and meaningful activities that support our mission.

In this role, you will strengthen the systems, processes, and guidance that help volunteering flourish. You will develop clear and consistent standards—such as signage, volunteer materials, and data management—and play a key role in championing programmes like Love Your Network and Skilled Employee Volunteering.

You will work collaboratively with teams across the organisation to embed best practice in health and safety, safeguarding, and volunteer engagement. Your work will help build a confident, well‑supported volunteer community that plays a vital role in caring for and improving the National Cycle Network.

What You’ll Be Doing

•  Integrate volunteering into the core operations of the Estates teams, ensuring it becomes a natural and supported part of day‑to‑day work
• Work with Estate Maintenance Teams and Managers to plan, launch, and deliver a range of volunteering projects that support the care and improvement of the Estate.
• Develop and champion the Skilled Employee Volunteering programme, creating opportunities for employees to contribute their expertise in meaningful ways.
• Lead the creation and delivery of a clear and consistent volunteering signage plan to support safe, accessible, and well‑coordinated volunteer activity.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

•  Proven experience in delivering practical and hands‑on volunteer engagement.
• Good understanding of volunteer engagement and community involvement, with experience applying these in real situations.
• Confidence in using volunteer engagement systems to improve volunteer experiences, simplify processes, and support effective coordination of activities.
• Strong skills in Microsoft Office, data handling, and remote‑meeting platforms, with the ability to learn and adapt to new digital tools and systems.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 01 March 2026
• Interviews will be held via Microsoft Teams during the week of 16 March 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

As our Direct Marketing Officer, you will help deliver direct marketing activity that connects supporters to our mission. You will develop marketing campaigns that motivate audiences through engagement that ultimately supports income for the association. Every appeal, every message, every interaction will play a part in supporting our MND community.

Working closely with colleagues across the Association and trusted external partners, you will create compelling communications that make a big impact!

Key Responsibilities

• Responsible for planning and delivering direct marketing campaigns to recruit, develop and build relationships with supporters through a variety of channels
• Source information in order to produce appeals, newsletters and other information for supporters as appropriate, liaising with colleagues, key stakeholders and external agencies as necessary
• Day-to-day management of relationships with key external agencies and suppliers, including direct marketing agencies (e.g. printers, fulfilment houses and telemarketing agencies)
• Tracking and monitoring income and expenditure for campaigns to ensure all commissioned activity is carried out on time, within budgets and to agreed standards
• Reporting of results, and analysis of key activities against KPI’s and targets as well as making recommendations for future activity
• Respond to queries regarding direct marketing campaigns in a timely and professional manner
• Stay informed of competitor activity and legal requirements of fundraising and direct marketing in order to constantly evolve creative techniques and deliver communications that meet appropriate UK regulations

About you

• Experience of delivering Direct Marketing campaigns online and offline (acquisition and development), preferably in the not-for-profit sector
• Strong knowledge of direct marketing principles and experience of working with direct marketing agencies
• Excellent communication and attention to detail with the ability to develop good working relationships with external agencies/suppliers and key stakeholders
• Ability to harness CRM databases for potential direct marketing
• Experience in producing, analysing and interpreting statistical data
• Ability to manage multiple projects to tight deadlines, problem-solving and the confidence to make decisions

Further information about MND Association and full job description is available in the attached Candidate Pack.

Hybrid Working and Flexibility: Requirement to attend the Northampton office 1 day per week. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

• Location: Bath & Keynsham (BA2 & BS31)
• Salary: £37,151.00                                            
• Hours per week: Full time (37.5 hours) & participation in an on-call rota
• Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5

Requirements 

• Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
• Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
• Communication: You are adept at using a variety of communication aids and developing robust support plans.
• Compliance: Experience working with several compliance IT platforms is desirable.
• Driving: You must be a driver with access to your own vehicle

Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Keynsham and Bath, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.

About the Role

As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.

You will be responsible for:

• Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
• Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
• Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
• Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
• Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.

Why Join Us?

What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centered care and ready to take the next step in your management career, we would love to hear from you!

What Benefits Will I Have?

We offer a range of benefits that you can mix and match to suit your needs, including:

• Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
• Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
• Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
• Buy and Sell Annual Leave: Transfer windows open twice a year.
• Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.

Ready to Lead and Inspire?

If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.

Apply today and start making a difference!

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.

Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate.