Supporter care manager jobs
The Senior Evidence & Evaluation Manager will sit within the Impact & Evidence directorate at the heart of Youth Futures Foundation.
Working with three Heads of Evaluation, the Deputy Director and the Director, you will help ensure our evaluations are designed to generate credible evidence of what works.
You will:
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lead the design, commissioning and management of impact evaluations, including RCTs and QEDs. This will include feasibility or developmental work where interventions are not yet ready for full impact evaluation.
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work closely with independent evaluators and delivery partners and colleagues in our Programmes & Grants and Policy & Communications directorates to assess the evaluability of interventions, and lead the design and delivery of large-scale, complex impact evaluations.
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contribute to strengthening our ‘evaluation architecture’, leading projects that enhance data infrastructure and access to administrative datasets, and set standards for methodological rigour in the sector.
In addition, you will lead other aspects of the team’s commissioning. This may include developing policies and processes, supporting the Heads of Evaluation to strengthen commissioning practice.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our job recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our partnerships, training programme and systems change work.
About Disability Law Service
Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To develop and deliver partnerships, policy advocacy, and systems change activity that improves access to justice and outcomes for Deaf and Disabled people.
Overview
You will lead on partnerships, policy influence, and systems change work, working across a range of stakeholders to strengthen networks, influence policy, and deliver strategic change.
Key responsibilities
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Build and maintain strategic partnerships across sectors
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Lead on systems change and policy advocacy work
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Manage programmes focused on training and capacity building
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Use data and evidence to inform systems change activity
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Manage staff and volunteers and support team development
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Develop stakeholder networks and collaborations
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Contribute to policy campaigns and strategic initiatives
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Support monitoring, evaluation, and impact reporting
What we offer
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Opportunities to develop experience in policy, advocacy and systems change while working across a varied and dynamic workload with diverse stakeholders
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A supportive and inclusive working environment within a committed and experienced team
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A varied role where your work directly supports access to justice for Deaf and Disabled people.
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
Team: Community & Events
Location: Homebased living in Scotland, North-East England or Yorkshire
Work pattern: 35 hours per week, flexible working options available and welcomed
Salary: Up to £44,289.75 per annum
Contract: Fixed term until 1st June 2027
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Fundraising Hub Manager:
The Community Fundraising Hub Manager will manage and drive forward the delivery, growth and reach of community fundraising in a defined geographical location. The successful candidate will take ownership and responsibility for the development and delivery of a local fundraising strategy in line with the organisations broader income generation objectives.
About the Community & Events team:
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We sit within the Marketing & Income Generation directorate
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The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats.
What we’re looking for in our Community Fundraising Hub Manager:
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Lives in Scotland, North-East England or Yorkshire
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Significant and extensive experience in Community Fundraising
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Line management experience with track record of developing individuals and leading a team
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Direct experience of working with volunteers
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Experience of producing reports and analysis of activity against KPIs
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
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Application closing date: 20th May 2026
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Virtual interview date: 29th May 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities to Carers through one-to-one case work, and group facilitation.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Benefits of working for Wandsworth Carers’ Centre:
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Hybrid on completion of induction period with a minimum 60% office based
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Friendly team and working environment
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Annual leave starts at 31 days increasing to 36 days plus bank holidays
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Contributory company pension,
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Ongoing training and development opportunities
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Employee assistance program.
As the successful candidate, you will have experience of working in front line services, giving information and advice, as well as advocating on behalf of another and providing one to one support. You will have excellent communication and IT skills, and a commitment to working in the voluntary sector.
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Key Responsibilities Include:
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Providing advice & advocacy on welfare benefits and housing. Minimum of 3 days a week.
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Providing one to one support to Carers of people with Learning Disabilities.
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Facilitation of the Learning Disability Carers Peer Support Group
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Maintaining accurate case records, adhering to AQS standards.
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Managing your own case load
Essential Requirements Include:
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Experience of, or ability to provide one to one support, information, advice and advocacy, including welfare benefits.
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Developed IT skills
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The ability to balance and prioritise a busy and varied workload.
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Ability and commitment to work on own initiative and as part of a team.
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Ability to deliver training and information sessions.
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Experience of or ability to facilitate groups in person and online.
Please see the job description and person specification for a full list of responsibilities and requirements.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply: Please submit a current CV (No longer than 2 A4 pages) and a comprehensive cover letter (no longer than 2 A4 pages) stating how you believe your skills and experience match the requirements of the job description and person specification.
Please note we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Unfortunately, we are unable to sponsor candidates.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chef – The Granary at Caring For Life
Share great food. Serve with purpose. Be part of a Christian mission that changes lives.
At Caring For Life, everything we do flows from our Christian mission of servanthood, seeking to bring glory to God through the way we care for people. In our social enterprise restaurant, The Granary, that mission is lived out daily through excellent food, genuine hospitality, and a warm welcome that reflects the love of Jesus in a practical way.
We are looking for a Chef who is passionate about food, people, and purpose. Whether you are starting out in your catering career, building experience, or already working at Sous Chef or Deputy Head Chef level, this is an opportunity to grow your skills in a supportive environment where excellence and service go hand in hand.
Our aim is simple: to serve outstanding food, offer outstanding care, and create a place where every customer feels valued and welcomed.
Line Management
This role is supported and supervised by the Head Chef.
Role Purpose
To prepare and deliver high-quality food for customers of The Granary, while contributing to a team environment that reflects the Christian mission of Caring For Life through excellent service, care, and hospitality.
You will play a key part in maintaining high standards in food preparation, hygiene, and customer service, while helping to create a warm and welcoming atmosphere for all who visit.
Key Responsibilities
- Prepare and present dishes to a consistently high standard in line with recipes, dietary requirements and allergen procedures
- Support the kitchen team in maintaining excellent food hygiene, safety, and cleanliness standards
- Ensure all food is prepared, stored, and served safely and correctly, including regular date and quality checks
- Maintain a clean, safe, and well-organised kitchen and restaurant environment at all times
- Assist with soups, daily specials, and menu items, contributing ideas where appropriate
- Support special events, functions, and private bookings when required
- Work collaboratively with the Head Chef to develop new dishes and products, including promoting Caring For Life farm produce where possible
- Provide a welcoming and friendly service to all customers, including elderly and vulnerable visitors, creating space for conversation and care
- Take part in team prayer times and contribute to the spiritual life of Caring For Life as appropriate
- Where appropriate, share personal testimony of Christian faith in a natural and respectful way with customers, volunteers, or the wider community
- Occasionally assist in representing Caring For Life at church or supporter events
About You
We welcome applicants from a range of experience levels. You may be:
- Starting out in your catering career and keen to learn
- Building solid kitchen experience and looking to grow
- Already working at Chef, Sous Chef, or Deputy Head Chef level
You will be:
- Passionate about food and delivering high standards
- A team player with a positive and flexible attitude
- Committed to cleanliness, hygiene, and food safety
- Willing to learn, develop, and take responsibility
- Supportive of Caring For Life’s Christian mission
Training & Development
You will receive full induction and ongoing training, including:
- Food hygiene and safety (minimum Level 2 CIEH)
- Manual handling
- Health and safety procedures
- Ongoing in-house training and development opportunities
Place of Work
Crag House Farm, Otley Old Road, Leeds LS16 7NH
Hours
5 days per week working between Monday and Saturday, 9-hour shifts
The Granary is open Monday to Saturday (9am–4pm)
Weekend working on a rota basis is essential
Some evening work may be required for functions, this fairly infrequent
Annual Leave
30 days per year (including bank holidays, which may be required as working days depending on rota)
Other Information
Caring For Life is committed to safeguarding children and vulnerable adults. An enhanced DBS check will be required for this role.
This post is exempt from the Rehabilitation of Offenders Act 1974.
Please go to the charity website to view the vacancies and then click to "enquire today". This role requires an assessment and interview. References will be sought prior to appointment, but only for the successful candidate at the job offer stage.
The client requests no contact from agencies or media sales.
About us
Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
Some of the benefits:
- Salary between £35,853 - £42,181 (dependent on experience)
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Optional health and dental cash plan
About the role
As a Community Manager, you will be responsible for:
- Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
About you
You’ll be:
- A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
- Able to work as part of a high performing team, but equally confident working independently, out and about in your area
- Passionate about making a real difference for our volunteers and supporters and growing support for our cause
To be considered for this role, you will need:
- Significant experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- People leadership experience, ideally in leading volunteers in a collaborative environment
- Experience of seeking out and implementing new opportunities for improved performance
Please note this area covers Sheerness, Whitstable, Margate, Ramsgate, Walmer, Dover, Littlestone, Dungeness and requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our support centre in Poole.
This post requires a valid driving licence. A vehicle will be made available to carry out your duties.
For further information and to apply, please visit our website.
Closing date: 21 May 2026.
Interview date: 29 May 2026.
Safeguarding
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
ARUK Advert
The Research & Partnerships Directorate is a fast-paced, collaborative team committed to achieving Alzheimer’s Research UK’s vision. The Directorate has responsibility for delivering on the charity’s principal remit: funding world-class research to ultimately defeat dementia. Alzheimer’s Research UK funds dementia research through a large portfolio of investigator-led grant awards, research fellowships and strategic initiatives within the UK and increasingly internationally.
The Senior Research Funding Manager will work closely with the Head of Research Funding, leading a team focused on delivering our core grants management processes. This role is vital in advancing ARUK's research objectives and promoting engagement within the ARUK-funded research community. They will work collaboratively within the Research & Partnerships directorate and with other teams, including the Communications and Philanthropy teams.
We’re looking for someone with strong research management experience and a good eye for detail who is excited by the opportunities in the dementia research landscape.
Key Responsibilities:
Research Operations Leadership
· Foster and deepen relationships with the global dementia research community, with support of the Research Engagement team, ensuring ARUK remains a trusted leader in funding excellence.
· Provide oversight and functional leadership for research operations across distinctive functions: pre-award, post-award (including invoicing and reporting), and grant system management, ensuring clear ownership, robust processes and alignment with organisational goals and long-term impact.
· Oversee the delivery and continuous improvement of grants review, awarding and management processes, ensuring a high-quality applicant and award-holder experience and timely, accurate, audit-ready outputs aligned with best practice, funding policies and ARUK values.
· Lead research funding governance and policy, ensuring clear decision-making, robust guidance (including due diligence and risk management where appropriate), and consistent application of funding requirements across the end-to-end grant lifecycle.
Scientific Strategy and Innovation
· Provide strategic advice on research funding through horizon scanning and analysis of ARUK’s funding portfolio, identifying gaps/opportunities and shaping options for future funding strategies and schemes.
· Develop and implement new grant schemes and funding initiatives, ensuring alignment with ARUK’s research strategy and the evolving needs of the dementia research community (including early career researchers).
· Build collaborations with leading funding organisations and strategic partners (e.g., AMRC), representing ARUK externally and identifying opportunities to address shared research priorities and drive collective impact.
People Leadership
· Line management of three Research Managers, effectively delegating work to support delivery of their objectives.
· Leadership and development of a wider core team of six, fostering a collaborative and growth-oriented environment.
· Help to promote an inspiring team culture where personal development is prioritised.
Knowledge, skills and experience needed:
· Strong science background, educated to degree level in a relevant subject (preferably with a postgraduate qualification or equivalent work experience).
· Good working knowledge of grant management systems (e.g., Flexigrant).
· Experience of research grant funding/management.
· Excellent interpersonal and relationship management skills, with experience of building and managing relationships with a diverse range of stakeholders, at all levels of seniority.
· Experience of developing and delivering strategies, ability to spot opportunities and translate these into operational plans, thinking beyond the immediate issue to look at broader topics or themes.
· Proven ability of planning, managing and delivering projects; ability to prioritise and manage multiple tasks, showing adaptability to meet challenging targets and deadlines.
· Experience of line management, including supporting and developing colleagues and, ideally, managing through others (e.g., managing managers or team leads).
· Strong communication skills with the ability to convey complex information to diverse audiences
· A team player who can collaborate effectively with a range of stakeholders internally and externally to deliver.
· Excellent eye for detail with a focus on continuous improvement.
· Excellent time management skills and ability to prioritise competing demands.
· Ability to work independently.
· Willingness to travel, including occasional overnight travel.
· Commitment to ARUK’s vision, mission and values.
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £53,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Area Manager will provide strategic and operational leadership for Treasures Foundation’s new ambulatory detox facility and first-stage supported housing service. This role is responsible for ensuring high-quality, trauma-informed support for women experiencing multiple disadvantage, including addiction, abuse, coercive control, poverty, mental health challenges, and involvement with the criminal justice system.
The postholder will lead teams, oversee service delivery, ensure regulatory compliance, and drive positive outcomes for women on their recovery journeys.
Key Responsibilities
Service Leadership & Delivery
- Lead the day-to-day operations of the ambulatory detox service and supported housing provision.
- Ensure services are safe, effective, person-centred, and trauma-informed.
- Embed a strengths-based approach that promotes recovery, independence, and long-term stability.
- Develop and implement service models, policies, and procedures in line with best practice.
- Work alongside the drug and alcohol teams who will hold the clinical risk (Our team will provide the support element)
Staff Management & Development
- Recruit, supervise, and support a multidisciplinary team.
- Provide regular supervision, appraisal, and professional development opportunities.
- Promote a positive, inclusive, and reflective team culture.
- Manage performance, absence, and wellbeing of staff.
Safeguarding & Risk Management
- Act as the safeguarding lead for the services.
- Ensure robust safeguarding practices are implemented and maintained.
- Oversee risk assessments and risk management processes for residents and service users.
- Respond effectively to incidents and ensure learning is embedded.
Partnership Working
- Build and maintain strong relationships with external partners including health services, substance misuse services, criminal justice agencies, and local authorities.
- Represent Treasures Foundation in multi-agency meetings and forums.
- Support pathways into and out of services to ensure continuity of care.
Compliance & Quality Assurance
- Ensure services meet all regulatory and contractual requirements.
- Monitor service performance, outcomes, and quality standards.
- Lead inspections, audits, and reporting processes.
- Maintain accurate records and data in line with GDPR and organisational policies.
Financial & Resource Management
- Manage service budgets effectively, ensuring value for money.
- Oversee staffing rotas and resource allocation.
- Contribute to funding reports and support future funding opportunities.
Service Development
- Contribute to the growth and development of Treasures Foundation services.
- Identify gaps and opportunities to enhance provision.
- Support the development of innovative approaches to supporting women with complex needs.
Person Specification
Essential
- Significant experience managing services in substance misuse, housing, or related fields.
- Strong understanding of trauma-informed care and working with women experiencing multiple disadvantage.
- Experience of leading and developing teams.
- Knowledge of safeguarding practices and risk management.
- Experience working with multi-agency partners.
- Excellent communication, leadership, and organisational skills.
Desirable
- Relevant professional qualification (e.g. social work, health, housing, or management).
- Experience managing detox or residential services.
- Knowledge of the criminal justice system and pathways.
- Lived experience (or strong understanding) of the challenges faced by the client group.
Core Values & Expectations
- Commitment to empowering women and promoting dignity, respect, and equality.
- Ability to work in a compassionate, non-judgmental, and strengths-based way.
- Alignment with the mission and values of Treasures Foundation.
Additional Information
- The role may require occasional evening or weekend work in emergency situations
- An enhanced DBS check will be required.
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.

JOB TITLE: Campaign Manager
CONTRACT: Permanent, Part Time (21 hours per week)
*Working pattern to be discussed and agreed
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Income Generation and Engagement
LOCATION: RLSS UK Head Office, Worcester/Hybrid
REPORTS TO: Senior Head of Communications and Marketing
SALARY: £33,504.00 (Grade C) *Pro-rata for Part Time Hours
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning.
JOB PURPOSE
The Campaign Manager will lead RLSS UK’s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water.
Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people.
This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland.
ROLE OVERVIEW
From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you’ll be a key player in shaping how RLSS UK and our work are seen by the public and partners.
You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK’s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate.
You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings.
KEY TASKS AND RESPONSIBILITIES
Campaign Leadership
- Lead, develop, and deliver RLSS UK’s major national public campaigns, including:
- Drowning Prevention Week
- Don’t Drink and Drown
- Splash Safely at Home
- Project manage the end-to-end‑ delivery of multichannel campaigns (digital, print, PR, in-person events,‑ and partner channels).
- Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning.
- Support public-facing communications for policy and public affairs, including web, email, and social channels.
- Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate.
- Develop end‑to‑end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long‑term impact.
- Work proactively across internal directorates to co‑create and deliver campaigns that maximise reach, effectiveness, and impact.
- Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact.
- Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs.
Creative Development & Content
- Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines.
- Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets.
- Drive user‑generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives.
Partnerships & Collaboration
- Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact.
- Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement.
- Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign.
Delivery & Campaign Operations
- Oversee campaign production schedules, asset development, and delivery across all channels.
- Maintain campaign budgets and align spending with goals.
- Develop and maintain campaign‑specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences.
- Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity.
- Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK’s strategic priorities.
- Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch.
Evaluation & Reporting
- Set clear campaign KPIs and monitor performance using robust, insight-driven metrics.
- Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk.
- Complete post‑campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns.
- Use campaign evaluations, performance data, and insight to drive measurable year‑on‑year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- To demonstrate and uphold the Society’s values and behavioural standards at all times.
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Proven experience in delivering multi-channel public campaigns
- Strong project management skills
- Ability to analyse insight and use data and evidence to translate learning into a campaign strategy
- Excellent written and verbal communication skills
- Ability to collaborate across teams and with external partners
- Experience managing content development
- Understanding of how campaigns influence behaviour and public awareness
- Ability to create simple, compelling messaging and narratives from complex information
- Budget management experience
Desirable Relevant Experience, Skills and/or Aptitudes
- Experience of behaviour change campaigns
- Experience working with education charities, emergency services, or safety organisations
- Experience developing campaigns involving lived experience
- Ability to work collaboratively with senior stakeholders and celebrities
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team
Closing Date – 11.59pm, Wednesday 13 May 2026
Interview Date – Thursday 21 and Friday 22 May 2026, at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
A new service — with the right support behind you
We are opening a new children’s residential home and supported living service — and we’re looking for a Registered Manager to lead it.
This is not a turnaround. It’s a planned, supported launch, with direct involvement from senior leadership and a clear development roadmap.
If you’re an experienced Registered Manager — or a strong Deputy ready to step up — this is an opportunity to shape a service properly from day one, with the backing to do it well.
What makes this role different
- New service with clear structure and leadership support
- Hands-on Director involvement — you won’t be left to manage alone
- Focus on quality and stability, not rushed occupancy
- Real opportunity to grow into Responsible Individual / Operations Manager
About Us
Striving For Independence Care Solutions (SFI) is a values-driven provider of care homes, supported living, and domiciliary care services across Brent, Harrow, and the surrounding areas. We are now expanding into children's residential and supported living provision for children and young people with learning disabilities, autism, and complex needs.
Our focus is simple: to deliver high-quality, person-centred care that empowers children and young people to live safe, fulfilling, and meaningful lives. We specialise in supporting individuals transitioning from family homes, hospital settings, assessment and treatment units, and other specialist placements — creating stable, nurturing community environments.
The Opportunity
As Registered Manager, you will:
• Establish and shape a brand new children's home and supported living service
• Lead and develop a high-performing, child-centred team
• Drive quality, compliance, and outcomes for children with complex needs
• Prepare for and lead Ofsted inspections, with the aim of achieving and maintaining Good or Outstanding ratings
• Work closely with senior leadership, with real influence over service development and growth
This is a key leadership appointment with progression potential to Responsible Individual or Operations Manager as the service grows.
What You'll Do
Lead with vision and integrity
• Create a safe, nurturing, and therapeutic home culture
• Be a strong advocate for children and young people
• Empower your team to deliver child-centred, outcome-focused care
• Embed therapeutic approaches such as Positive Behaviour Support and trauma-informed care
Own Ofsted compliance and readiness
• Register with and act as the Ofsted Registered Manager
• Ensure full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards
• Lead and prepare for Ofsted inspections
• Drive continuous improvement to achieve and maintain Good or Outstanding ratings
Champion safeguarding and care excellence
• Lead safeguarding practice and promote a strong safeguarding culture
• Oversee care planning, risk management, and reviews
• Ensure safe medication practices and accurate record keeping
Build, develop, and retain your team
• Recruit, lead, and develop a high-performing staff team
• Conduct supervisions, appraisals, and performance management
• Support staff development including Level 3 and Level 5 pathways
• Build a positive, inclusive, and accountable team culture
Operate the service effectively
• Manage rotas, ensure safe staffing levels, and oversee budgets
• Monitor KPIs, service quality, and outcomes
• Build strong relationships with Local Authorities, Commissioners, families, and professionals
• Participate in the on-call rota (shared across the leadership team)
What You'll Bring
Essential
• Experience as a Registered Manager or Deputy Manager in a children's residential setting
• Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards)
• Strong, current knowledge of Ofsted regulations and Children's Homes legislation
• Proven leadership and team management experience
• Strong safeguarding knowledge and instinct
• Full UK driving licence
Desirable
• Experience supporting children with learning disabilities, autism, and complex needs
• Track record of achieving or maintaining Good/Outstanding Ofsted ratings
• Knowledge of Positive Behaviour Support (PBS) and trauma-informed practice
• Experience of opening or developing a new service
What We Offer
• £45,000 + increase to £55,000 following first placement (supported occupancy plan)
• Clear progression path to Responsible Individual or Operations Manager roles
• 28 days annual leave (including bank holidays)
• Ongoing training and funded qualifications
• Supportive senior leadership team and direct access to the Director
• Referral bonus scheme
• The genuine opportunity to build something meaningful from the ground up
Our Values
We are looking for someone who shares our commitment to:
• Quality and continuous improvement
• Compassion and child-centred care
• Dignity and respect
• Trust, teamwork, and accountability
Safeguarding
SFI is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to enhanced DBS checks and safer recruitment processes.
Ready to apply?
Click "Apply Now" to submit your application. Please include a CV with full employment history and a cover letter explaining your interest in this role and what you would bring to a brand new service.
We are reviewing applications on a rolling basis — early applications are encouraged. Interviews will be held during the week commencing 18 May 2026.
Join us in shaping high-quality children's services and making a lasting difference.
Please ensure your CV includes full employment history with month/year dates and any gaps explained. Cover letters should specifically address why you are interested in this role and what you would bring to a brand new service. Applications without a cover letter will not be reviewed. Shortlisted candidates will be contacted within 5 working days of the closing date.
Empowering people with learning disabilities, autism and complex needs to live safe, fulfilling and independent lives.
Recruitment: Care Navigator/Social Prescriber at Age UK Redbridge, Barking and Havering
Age UK Redbridge, Barking and Havering are recruiting for:
Care Navigator/Social Prescriber
Salary: £27,197 per annum pro rata
Hours: up to 35 hours per week (part time options available)
Closing date: Monday 1st June 2026 at 12:00pm
Proposed interview date: Monday 8th June 2026
We are looking for a Care Navigator/Social Prescriber to work as part of the Ageing Well Service across Havering. You will be working as part of a Care Navigation team providing support to Havering residents with multiple long-term conditions, end of life diagnosis and vulnerable isolated older people to achieve the best possible quality of life and independence by enabling them to have maximum support at home, encourage taking up activities, volunteering or increasing social interaction, enabling choices and access to services in the community.
As Care Navigator/Social Prescriber you will work with professionals from health, social care and voluntary sector to increase the reach of the service and achieve best outcomes in reducing social isolation, improving wellbeing and resilience for older people.
You will also be responsible for maintaining client records and support monitoring and service evaluation in a timely and professional manner.
Successful applicants will have experience of working with older people or people with multiple long term conditions in health, social care, voluntary or independent sector, in a paid or voluntary capacity. You will need to be excellent communicator, able to work effectively both one to one and as part of a team. Good computer skills and accurate record keeping are also required. An enhanced DBS Disclosure is required for this post.
To apply: Please check our website for further details and a full application pack
Completed application forms and Equal Opportunities Forms should be returned using the email: admin or alternatively post to Gabby O’Neill, Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.
The client requests no contact from agencies or media sales.
We are recruiting a fixed-term Policy Campaigns Manager to lead our campaigns function at ARUK. The Policy Campaigns Manager will report to the Senior Public Affairs and Campaigns Manager and have line management responsibilities for the Policy Campaigns Officer.
In this role you will be joining a friendly and fast-moving Policy and Public Affairs team, during an exciting year for dementia research as we campaign on our core mission for a cure. You will work closely with colleagues across the organisation to oversee our active campaigns and identify opportunities to mobilise our supporters and drive influence and impact for and with people affected by dementia.
You will lead the development of the campaigns function for ARUK, building on existing initiatives, championing best practice in campaigns and building our reach and engagement. You will also be responsible for working across a range of functions including our policy, research, communications, digital, brand and volunteering teams.
This is a 12 month FTC or on return of the substantive postholder
Key Responsibilities:
Deliver our live campaigns and marshal our campaigner base to advocate for change in dementia research and for people affected by dementia
· Work with colleagues across research, policy and public affairs teams to develop and deliver our campaigns that mobilise people affected by dementia and our supporters to influence decision makers and change policy and practice
· Work with the policy managers to ensure that our campaigns align with our strategic priorities and theories of change
· Work closely with public affairs colleagues to plan campaign actions that align with key political influencing moments e.g. Budget; Spending Review; King’s speech; General Elections
Develop and deliver our campaign communications to grow the reach, influence and impact of our campaigns
· Lead the development and growth of our campaigner network, building supporter journeys, and producing compelling and creative campaigner communications across email, social media and other channels
· Work with colleagues across CRM and digital to improve data management, delivering regular reporting on campaign actions and use this data to enhance the campaigner experience and empower more people to take action.
· Work with colleagues across the organisation to build campaigning expertise and experience with local ARUK supporters and improve our reach with MPs in their constituencies
Line Manage our Policy Campaigns Officer
· Oversee the work of the policy campaigns officer including setting objectives and providing support to a range of workstreams.
· Consider the learning and development needs of the policy campaigns officer and ensure that they are able to grow and develop in their role.
Involve people affected by dementia in campaigns development and delivery
· Identify campaign champions and storytellers with lived experience who can advocate for change
· Provide training and ongoing support to people with lived experience to empower them to take part in and shape our campaigns
Research, insight and continuous improvement
· Provide expert advice across the charity on campaigning, taking an open, flexible and innovative approach
· Develop mechanisms to keep abreast of best practice in campaigns and any legal or regulatory issues specifically around mental capacity and consent, data protection and lobbying etc
· Continue a campaigning culture across the organisation by being an ambassador for the benefits of campaigning and working with colleagues to showcase the opportunities and impact of our work.
Knowledge, skills and experience needed:
· Educated to A Level or equivalent
· Experience of delivering successful national campaigns
· Experience of building fruitful relationships with colleagues across organisations
· Experience of developing impactful campaign strategies with clear policy rationale and creative tactics
· Experience of writing compelling campaign communications
· Experience of working with campaigners
· Experience using CRM databases such as Raiser’s Edge and Salesforce and handling sensitive personal data
· Line Management experience
· Leadership experience at a management level
· Experience of matrix working, across professional and operational boundaries
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £44,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
This is a unique opportunity to join Bemorefab Children's Cancer Charity at a genuinely exciting stage in our growth. Our core team is hands-on and close-knit, and the person who takes this role will have real influence over how the charity develops.
The primary purpose of the role is to grow and diversify our income, working towards an annual fundraising target of well over £300,000. You will lead on public and community fundraising, corporate partnerships, events, grant applications, digital giving, and donor stewardship, building systems and relationships that will sustain the charity for years to come.
We run high-profile events including our flagship Have Happy Days Gala, Corporate Golf Day, Santa Fun Run and race days. You will play a central role in coordinating these and developing new fundraising activity alongside them.
As the charity grows, this role will grow with it. You may take on line management of additional fundraising staff as the team expands, and you will play an active role in supporting and coordinating our volunteers.
In year one, we would want you to have built a strong corporate pipeline, established a working CRM and stewardship process, submitted a meaningful portfolio of grant applications, and contributed to events that raise the profile and income of the charity. We are looking for someone who can hit the ground running and help shape what comes next.
Key Responsibilities
Fundraising Strategy and Income Generation
• Develop and deliver a fundraising plan aligned with the charity's growth aims.
• Lead on community and public fundraising activity, including supporter-led fundraising, challenges, campaigns and events.
• Identify and cultivate new income opportunities across individual giving, regular giving and appeals.
• Develop and grow our online and digital fundraising presence, including donation campaigns, social media appeals and crowdfunding.
Corporate Partnerships
• Research, identify and approach prospective corporate partners.
• Develop tailored partnership proposals and stewardship plans.
• Maintain strong, positive relationships to encourage long-term support and explore matched giving, charity of the year and sponsorship opportunities.
Grants and Trusts
• Research and identify suitable grant and trust opportunities.
• Prepare, write and submit high-quality funding applications.
• Maintain a pipeline of upcoming deadlines and reporting requirements.
Events and Supporter Engagement
• Plan, coordinate and support fundraising events, including large-scale flagship events and community fundraising activity.
• Represent the charity at community events, networking opportunities and meetings.
• Engage, support and coordinate volunteers, fundraisers and ambassadors.
People and Team
• Work collaboratively with the CEO and Office and Development Manager to support strategic planning and organisational development.
• As the charity grows, provide line management to any additional fundraising staff who join the team.
• Contribute to wider charity activity, remaining flexible and adaptable as the role and charity evolve.
• Carry out any reasonable duties required to support the charity's growth and operations.
Data, CRM and Donor Stewardship
• Establish and manage a CRM system to track donors, supporters and income streams.
• Ensure all fundraising data is recorded accurately and in line with GDPR.
• Deliver high-quality, personalised stewardship to nurture long-term relationships and increase donor retention.
• Monitor income against targets and produce regular performance reports with insights and recommendations.
• Prepare fundraising reports for the CEO and Trustees as required.
About You
You will be someone who thrives in a role where you can build, shape and develop fundraising from the ground up. You will be proactive, self-driven and confident managing multiple income streams at once. You will care about the cause and be motivated by the idea that your work directly determines how many families we can reach and support.
Essential
• Strong relationship-building skills and a warm, confident communication style.
• Excellent written communication skills, particularly for proposals, pitches or cases for support.
• Highly organised with strong planning and data management abilities.
• Demonstrable experience generating income, securing partnerships or winning new business (charity fundraising, sales, business development or similar).
Desirable
• Experience working in a fundraising role within the charity sector.
• Experience working in a small or growing organisation.
• Experience implementing or managing a CRM system.
• Confidence with digital fundraising, social media campaigns or online giving platforms.
• Full driving licence or ability to travel occasionally as needed.
• Comfortable presenting to groups, partners and supporters.
Why Join Us?
Bemorefab CCC is a charity with big ambitions. We have a story that moves people, a community that rallies behind us, and a founding team that is deeply committed to making this work. Florence's Pride of Britain Award brought us national attention and demand for our services is growing fast. We want to ensure that we can help every child and family that needs our support.
This is a role where you will genuinely matter. The need for what we do is only increasing, and we are determined to grow to meet it. You will help shape how we do that, which families we can reach, and what this charity looks like in the years ahead. There is real space here for someone with ambition, creativity and heart.
• Be part of a growing charity with the potential to support every child and family that needs us.
• Work directly with the CEO and have real influence over strategy.
• A role that will grow with you, including the opportunity to lead and develop a team as the charity expands.
• Genuine space for professional development as the charity expands.
Our process involves three stages. Firstly, we will review CVs (and cover letters if included).
Shortlisted candidates will then be invited to record a short two-minute video, just a casual piece to camera, telling us why they are the right person for this role. No editing or production needed, we just want to hear from you. From those videos, a final selection of candidates will be invited to a formal interview.
Supporting children, families and schools affected by cancer through education, wellbeing and community, so no one faces the journey alone.



The client requests no contact from agencies or media sales.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.
Join us as a Supporter Care Advisor
The National Autistic Society helps create a world that works for autistic people and within National Programmes, we champion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs. We have a rewarding opportunity for a Supporter Care Advisor within the Fundraising Operations team. If you share our values and want to make a difference, we’d love to hear from you.
Visit our website to find out more about who we are:
About the Team
The Supporter Care team plays a vital role in the charity, working closely with several teams across the organisation. As a small, dynamic and evolving team, we are often the first point of contact for our supporters. We pride ourselves on providing a warm, efficient and high-quality service, ensuring every interaction leaves people feeling valued, listened to and supported.
About the Role
The Supporter Care Advisor is a varied and rewarding role, playing a key part within the Commercial Development and Support department. You will be the first point of contact for members, fundraisers and supporters, delivering a first-class service across a range of enquiries by phone, email and post.
Working within a small and supportive team, this role suits someone with strong communication and problem-solving skills and a genuine passion for excellent customer service.
What You’ll Do
- Act as the first point of contact for enquiries relating to membership, fundraising, events and other supporter-related matters
- Provide high-quality supporter care by sharing accurate information, resolving issues effectively and managing enquiries through to completion, ensuring supporters feel informed and valued.
- Work collaboratively across the organisation and will represent the voice of our supporters, helping to ensure their needs are understood and met.
- Maintain accurate records on our databases and follow written procedures and policies to ensure the delivery of a consistent, reliable and high-quality service.
What We’re Looking For
The ideal candidate will bring:
- Excellent written and verbal communication skills, with the confidence to engage with a wide range of people
- Strong customer service skills and a genuine commitment to delivering a positive supporter experience
- A high level of organisation, with the ability to manage multiple enquiries and competing priorities effectively
- A logical and methodical approach, with strong problem-solving skills and attention to detail
This advert is for a full-time, permanent position at 35 hours per week – Monday to Friday (9am-5pm).
This role is hybrid (London Head Office and home-based), with a minimum of 1 day/week in the office.
What we can offer you
- Pension – Auto-enrolled pension scheme.
- Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
- Training – Great induction and training, including autism training.
- Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
- Healthcare – Cash plan for permanent staff.
- Life Assurance – 2x your base salary.
- Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
- Support – 24-hour Employee Assistance Programme and counselling.
- Mindfulness – Free Headspace app for you and up to 3 family/friends.
- Blue Light Card – Eligibility for discounts.
About our application process
You will be required to upload your CV. If you are providing a supporting statement, please consider the following:
- Look at the job description and person specification.
- Tell us how your skills and experience match the role.
- Give examples if you can.
We might close this job advert early if we get lots of suitable applications.
To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information
Agencies need not apply.
Please note the National Autistic Society are unable to provide sponsorship for Visas.
"
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Recovery Worker
Location: Romford - Unfortunately there is no step free access available at this service.
Salary: £28,800
Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday 20:00 - 09.30. You may be required to work outside these hours as per service requirements such as bank holidays and evenings.
About the Role
We're looking for a Night Support Worker to join our night team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes.
Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will ensure the smooth running of the night service by conducting welfare checks, supporting residents, and handling any issues that arise. The role includes completing administrative tasks and providing thorough handovers with day staff and managers to maintain consistent service.
Some key responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Focusing on empowering our residents to take control over their lives and meet their personal goals
- Planning activities to engage residents with other people, communities, and opportunities
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets


