Supporter care manager jobs
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Actively Interviewing
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Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.
Key Responsibilities:
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Client Acquisition and Relationship Management
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Proactively seek new business opportunities within assigned regions to grow the client base.
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Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
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Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
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Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
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Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
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Strategic Planning and Development
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Collaborate with Senior Leaders to develop strategies for client retention and growth.
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Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
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Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
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Performance Monitoring and Reporting
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Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
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Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
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Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
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Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
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Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
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Line Management and Support Coordination
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Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
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Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
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Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
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Work with other area leaders, to ensure strong delivery of services.
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Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
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Bid Management and Process Improvement
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Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
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Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
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Report on bid submission performance, review bidfeedback to continuously improve.
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Essential Skills and Experience:
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Detailed knowledge of the UK education sector.
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Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
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Proven track record in client relationship management, with experience in sales or partnership development roles.
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Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
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Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
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High level of empathy and commitment to supporting vulnerable and underserved communities.
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Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
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Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
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Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
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Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
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Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
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Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
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Competitive salary
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Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
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Flexible, hybrid work environment with regular opportunities for in-person client engagement.
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Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
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Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
Safeguarding, Risk and Safety Management
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
Staff Leadership and Performance Management
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
Quality Assurance, Partnerships and Service Development
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
Compliance and Professional Practice
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience
- Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities
- Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
- Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Hours: 12 hours per week
Base: Shipley office
Salary: £32,000 – £35,050 (Full time equivalent)
We are seeking a compassionate and motivated Wellbeing Service Manager to lead and develop our wellbeing offer for unpaid carers in Bradford. This service provides free counselling support delivered by student counsellors, offering vital emotional wellbeing support to carers. The service also trains volunteers to offer a compassionate listening service.
This is an exciting opportunity to shape a relatively new part of the charity, ensuring high-quality delivery while contributing to its growth and sustainability.
Key Responsibilities
Service Delivery & Coordination:
- Manage referrals into the wellbeing service, including initial contact and triage of unpaid carers into the caring callers support offer or counselling offer
- Assess needs and match carers appropriately with student counsellors/ volunteers
- Monitor the progress and outcomes of counselling support
- Support the coordination of wellbeing activities across all areas including staff wellbeing
- Student Counsellor/Volunteer Recruitment & Support
- Recruit student counsellors and volunteers in partnership with training providers
- Deliver in house induction and training to students/volunteers
- Provide ongoing support, guidance, and workplace supervision to student counsellors /volunteers
- Ensure students are working within ethical and professional boundaries
Quality Assurance & Reporting:
- Maintain accurate and confidential records of service delivery
- Monitor service performance and outcomes
- Produce reports for internal use and funders
Service Development:
- Contribute to the ongoing development and improvement of the service
- Identify gaps, opportunities, and innovations to better support carers
- Support the development of policies and procedures where needed
Funding & Sustainability:
- Contribute to identifying and securing future funding opportunities
- Support bid writing and reporting to funders
For an informal discussion, please reach out to: Dolly Dalton.
This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.
Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.
Closing date for applications: Sunday 28th June 2026
Proposed interview date: Tuesday 7th July 2026 (virtually)
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
The Royal College of Speech and Language Therapists (RCSLT) are seeking an External Affairs Manager to promote and protect the interests of the speech and language therapy profession in the Welsh Parliament and government departments.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT has offices in London, Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
We are seeking a policy and public affairs leader to drive influence, advocacy and campaigning in Wales. This high-profile role will represent the organisation at senior levels, engaging with Ministers, Members of the Senedd (MSs), officials and the media to champion speech and language therapy and those with communication and swallowing needs.
You will lead the development and delivery of policy and campaigning strategy, building cross-party relationships, shaping national campaigns and supporting members to influence both locally and nationally in English and Welsh. The role also involves planning impactful events, strengthening partnerships and acting as a key spokesperson on policy and legislative issues.
Working closely with colleagues and stakeholders, you will oversee policy development and responses, ensuring emerging legislation and policy are effectively analysed, influenced and communicated. You will also play a central role in promoting the profession, supporting members and networks across Wales and representing the organisation at a senior level to advance its strategic goals.
What we are looking for
We’re looking for a confident policy professional with strong political awareness and a passion for influencing change. Welsh speaking is desirable however not essential. The successful candidate will bring a strong understanding of health, social care and education policy, alongside knowledge of political processes, particularly within the Welsh Parliament and Government and an appreciation of the role of a professional body.
The ideal candidate will have experience of influencing policy in health, education or social care, with a proven track record in lobbying or campaigning at local or national level. You will be skilled in developing policy initiatives from research, evidence and practice, and communicating complex findings to a wide range of audiences. The successful candidate will be an effective communicator and influencer, confident in advising civil servants and politicians on sensitive matters and capable of leading or contributing to projects across a complex organisation.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
How to apply
Should you wish to discuss the role in strict confidence, or for more details about the role, please contact the HR Team by email.
For more information and to apply, please visit our vacancies page. Applications must be written in English.
Closing date: 9.00am on Thursday, 18 June 2026.
Interview date: Tuesday, 30 June 2026 (in our Cardiff Office - CF11 9SD).
There will be a task that will be needed to be completed prior to the interview which will be shared with shortlisted candidates. Some interview questions will need to be answered in Welsh.
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
We have a growing community of generous, dedicated donors, eager to increase in their generosity; it is our goal to rise to the challenge by partnering with them and facilitating their generosity with biblically grounded, practical guidance.
This is an exciting role supporting a specialist service that requires a high level of accuracy, responsiveness and care. The team manages a broad range of responsibilities, including customer service, account and relationship management, compliance checks, legal and investment-related activity. You will play a crucial role in enhancing customer satisfaction by providing Stewardship donors and partners with a seamless, impactful service that brings our mission to life.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
This is an exciting opportunity to join RCR Learning as our Digital Learning Production Scheduler, playing a central role in delivering high quality digital learning experiences for clinical radiologists and clinical oncologists across the globe.
We are building a world class digital learning library that supports doctors at every stage of their careers strengthening professional development, improving clinical practice, and ultimately enhancing patient care.
To help us achieve this, we’re looking for a proactive and detail driven production specialist who can bring clarity, structure and momentum to our digital learning production workflows. As our Digital Learning Production Scheduler, you will own the end to end production lifecycle of multiple digital learning resources: from scoping and scheduling through design, development, quality assurance and release.
What you’ll be doing
- Plan, track and coordinate digital learning production across multiple projects
- Keep schedules and trackers up to date, ensuring everyone has a clear view of deadlines, dependencies and risks
- Work closely with our Learning Designers, Digital Content Developers, SMEs and Project Leads to keep delivery on track
- Maintain strong production processes — intake, prioritisation, reviews, approvals and release
- Proactively identify risks, bottlenecks and slippage, working with the Digital Learning Manager and Digital Learning Project Manager to keep projects moving
- Support rigorous quality assurance, version control and release management
- Contribute to continuous improvement of processes, documentation and production standards
This is a hands on, highly collaborative role at the heart of our digital learning operation.
What you bring
- Proven experience coordinating digital learning or e learning production, from planning to release
- Confidence managing multiple concurrent workflows with clarity and composure
- Strong organisational and scheduling skills — you love a good tracker!
- Experience supporting QA processes, media checks and issue tracking
- Excellent communication skills and the ability to work smoothly with a wide range of stakeholders included external contributors and SMEs
- A highly detail oriented approach and commitment to maintaining consistent standards
- Confidence using project management and collaboration tools such as Asana, Jira, Teams or SharePoint
Experience with SCORM/xAPI standards, accessibility (WCAG), and working with freelancers or external suppliers is desirable, but not essential.
At RCR Learning, you’ll be part of a dynamic, supportive team designing innovative learning solutions that genuinely make a difference to clinical practice. You’ll help ensure that every course we deliver is high quality, accessible and impactful — contributing to better training for doctors and better outcomes for patients.
If you’re passionate about structure, quality and delivering meaningful digital learning, we’d love to hear from you.
Why join us
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Individual Giving & Supporter Experience Officer
Salary : £28,500 per annum to £310000 per annum depending on experience.
Contract: Permanent
Hours: Full Time, 37 Hours Per Week (30 hours will be considered)
Location: Hatfield / Hybrid
About us
Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.
We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build positive, independent futures.
About the Role
We’re looking for an Individual Giving Officer to join our fundraising team and play a key role in growing our supporter base and income.
This is a brilliant opportunity to shape how we connect with supporters—building meaningful relationships, delivering impactful campaigns and helping to generate vital income that supports young people across Hertfordshire.
The role is offered on a full-time basis (37 hours, with 30 hours considered) and includes hybrid working.
The Difference You’ll Make
In this role, you’ll help transform compassion into action—developing engaging ways for people to support our work and feel connected to the difference they make.
You’ll lead on individual giving, from attracting new supporters to nurturing long-term relationships, ensuring every donor feels valued and inspired.
Your work will directly contribute to raising vital funds (with a target of £100k), helping us continue delivering life-changing support to young people facing homelessness.
What You’ll Be Doing
You’ll have a varied and creative role, including:
- Leading the delivery of our Individual Giving income stream, including donor acquisition, retention and stewardship
- Building and managing strong relationships with supporters, ensuring excellent and personalised supporter care
- Developing and delivering engaging campaigns, appeals and communications across email, digital and direct channels
- Creating and improving supporter journeys to enhance engagement and long-term support
- Using CRM data (Donorfy/Beacon) to segment audiences, generate insights and inform activity
- Monitoring performance, reporting on income and identifying opportunities for growth
- Supporting the delivery of seasonal campaigns and fundraising appeals
- Collaborating with colleagues to ensure consistent messaging and impactful storytelling
- Working with digital colleagues to maximise online engagement
- Ensuring communications are compliant, accurate and aligned with our values (including GDPR and Gift Aid)
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Supporting wider fundraising activity and contributing ideas for continuous improvement
What We’re Looking For
We’re keen to hear from people who are:
- Passionate about making a difference and motivated to support a meaningful cause
- Skilled at building relationships and engaging people from diverse backgrounds
- Creative and confident communicators, both written and verbal
- Comfortable using data and insight to inform decisions and improve outcomes
- Organised and able to manage multiple priorities and deadlines
- Positive, proactive and solutions-focused, with a “can do” attitude
- Committed to inclusive, respectful and ethical practice
You’ll also bring:
- Experience or understanding of fundraising, supporter engagement or communications
- Experience using a CRM system and digital tools (e.g. Mailchimp)
- Strong IT skills (Word, Excel, Outlook and reporting tools)
Knowledge of the voluntary sector, digital tools (e.g. Canva, Hootsuite) or youth homelessness is helpful but not essential—we welcome transferable skills and a willingness to learn.
What We Offer
We value our people and want you to feel supported and appreciated. We offer:
- A collaborative, knowledgeable and supportive team environment
- 25 days annual leave plus bank holidays (rising to 28 with service)
- An extra day off to celebrate your birthday
- Holiday purchase scheme and hybrid working opportunities
- Mileage reimbursement for work-related travel
- Pension scheme and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay (subject to eligibility)
- Ongoing training and development, including secondments
- Long service awards, refer-a-friend scheme and monthly staff rewards
How to Apply
To apply, please visit our website and submit:
- Your CV
- A covering letter or short video highlighting your skills and experience
Closing date: 19th June 2026
Interviews planned for 30th June and 1st July 2026
If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.
Our Commitment to Inclusion
We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively welcome applications from people of all backgrounds, identities and experiences, and challenge discrimination in all its forms.
Our Promise to You
We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.
This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.
If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!
Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
The Role:
As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.
Your responsibilities will include:
- Processing fundraising income from multiple sources, including post, bank transfers and online platforms
- Accurately recording, coding and filing all donations across paper and electronic systems
- Managing and maintaining donation data within Salesforce CRM
- Opening and handling incoming post, including preparing cash and cheques for secure banking
- Ensuring all donations are acknowledged promptly to support a positive donor experience
- Supporting Gift Aid processes, ensuring information is correctly recorded and compliant
- Assisting with reconciliation and financial administration tasks
- Providing additional administrative support to the wider team as needed
- Strong experience in income processing, financial administration or data-heavy roles
- Excellent attention to detail and a high level of accuracy
- Confident working with CRM systems such as Salesforce
- Comfortable handling financial information and working with sensitive data
- Well organised, methodical and able to manage competing priorities
- A team player with a proactive and reliable approach
- Ideally experienced within a charity, fundraising or membership environment
- Play a critical role in ensuring vital income is processed accurately and efficiently
- Gain valuable experience in fundraising operations and financial administration
- Work with a supportive, purpose-driven team
- Flexible part-time working with a clear structure across the week
- Immediate start opportunity with a meaningful short-term impact
CVs are being reviewed on a rolling basis – early applications are encouraged.
Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are looking for a compassionate, committed and motivated person with lived experience of HIV to provide peer support to people living with HIV across South London hospital HIV services.
This role will support people who are newly diagnosed through Emergency Department opt-out testing, people who are returning to HIV care, and people who may need extra support to stay connected to treatment and services. You will offer a safe, respectful and non-judgemental space where people can talk openly about their experiences, build confidence, and feel less alone.
Using your own lived experience in a thoughtful and boundaried way, you will support people to understand their diagnosis, navigate HIV care, and identify what matters most to them. You will work alongside each person to understand their needs, develop a support plan, and help them access the right practical, emotional and specialist support.
You will work closely with HIV clinic teams, peer support colleagues, advice and advocacy services, and other partners to make sure people living with HIV receive timely, inclusive and culturally competent support that helps them feel informed, empowered and able to live well.
The client requests no contact from agencies or media sales.
We're looking for an organised, kind and resilient Support Worker to join our Learning disabilities service in Hertfordshire.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The service is staffed 24/7 and this post-holder will be required to cover an average of at least one sleep-in per week (pro rata).
Rota pattern, covering early and late shifts, 7 days per week. Also sleep-in duties.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This includes delivering personal and physical care as appropriate;
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation;
- Participate in support planning and risk management, of named customers, as directed by the service management;
- Ensure the safety and security of the customers and the premises whilst on shift;
- Enable customers to make full use of community facilities by providing support that enables maximum external engagement;
- Report any observations relating to customers welfare
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Prefers working as part of a group or team
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful and sensitive in style of communication
- Non-judgemental outlook
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Ability to complete written records of support to customers
- Basic knowledge of Microsoft Office applications and able to input information clearly and in good English
- Ability to communicate with colleagues, customers, family members and partner agencies, as required
Desirable:
- Experience of working with people with Learning Disabilities and Autism
- Experience of working with vulnerable adults in a residential setting.
- Knowledge of safeguarding policies and procedures and how to raise a concern
- Experience of co-producing support plans and individual risk assessments with vulnerable adults.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Balance is looking for a dedicated compassionateSupport Worker/Driver to join our Day Centre in Wandsworth.
Who you are
- You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
- You must have a Clean Current D1 Driving License.
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
- To provide support and assistance during journeyspick up and drop of duties at the commencement and end of sessions at our day centres.
- To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
- Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
- To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
- To support clients with there daily activities and to promote their independence
- To be able to communicate effectively with families , colleauges and clients.
Working Expectations
- The working day is 8.00am - 5.30pm Monday to Friday - The current rate reflects the additional hours
- Drive a passenger service vehicle.
- Attendance at training.
- Use of information technology to support your work.
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card loan and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Outreach Support Worker – Empower People to Live Independently and Thrive
Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.
We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Epping and Harlow area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment.
What your day might look like
- Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
- Support individuals with navigating welfare benefits, accessing services, and building confidence.
- Liaise with external agencies to ensure customers get the right support at the right time.
- Provide crisis intervention when needed, always with empathy and professionalism.
What makes this role special
Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.
You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.
Could it be you?
We’re looking for someone who:
- Has experience (professional or voluntary) in a supportive role
- Has worked with individuals facing mental health, health-related, or employment challenges
- Understands housing support needs and welfare benefits
- Can provide pre-tenancy advice and ongoing tenancy support
- Communicates clearly and solves problems with confidence
- Holds a valid UK driving licence and has access to a vehicle
- Is happy to undergo an Enhanced DBS check
What you’ll get in return
- 25 days’ annual holiday (plus bank holidays)
- 2 paid volunteering days each year
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Family-friendly policies
- A role where your support helps people thrive
A role where your support creates independence
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Closing date: 10 June 2026
Interviews will be held in person at our Pitsea office on the 16th June 2026.
ALDER HEY CHILDREN’S CHARITY
Job title: Community Fundraiser (Donor Relationship)
Salary: £31,325 – £39,826
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home.
About Us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role:
This is an exciting opportunity for a Community Fundraiser (Donor Relationship) to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
The Community Fundraiser (Donor Relationship) plays a vital role in delivering an exceptional supporter experience for all community and event fundraisers. This role focuses on building strong, meaningful, and long‑lasting relationships with individuals, groups, and volunteers who raise funds, ensuring they feel valued, supported, and inspired to continue their journey with the charity. The postholder will lead on thanking, recognition, supporter journeys, and stewardship-led initiatives that deepen engagement across all levels of community fundraising.
Key Responsibilities will include:
Supporter Journeys & Stewardship
- Create tailored donor journeys for all community and event supporters,
ensuring timely touchpoints, personalised engagement, and clear pathways for
deeper involvement. - Develop and implement a reward and recognition process that celebrates
supporter milestones, achievements, and loyalty, using insight‑driven methods
to nurture long-term commitment.
- Lead and develop a new thanking process for community and event supporters,
ensuring gratitude is timely, meaningful, and impactful across all channels. - Develop an SMS journey for community and event supporters that enhances
engagement, provides real-time updates, and complements wider stewardship
Supporter Journeys & Stewardship:
- Work collaboratively with the Marketing & Communications team to source
case studies, patient stories, and supporter testimonials that demonstrate
impact and bring fundraising stories to life.
- Work with marketing on monthly newsletters, contributing stewardship-led
content, supporter spotlights, and updates aligned with community fundraising
priorities
Events & Recognition:
- Lead on the planning and delivery of the annual community awards event,
celebrating supporter achievements and strengthening the charity’s
relationship with grassroots fundraisers.
- Ensure the event reflects supporter diversity, contribution levels, and the
organisation’s values.
Data & Insights:
- Maintain accurate, timely and GDPR‑compliant supporter records to ensure
excellent stewardship and meaningful reporting
- Use insight and supporter feedback to continually refine journeys,
communications, and stewardship approaches
Any other reasonable duties as required by your line manager.
Please see the attached Job Description and Person Specification for more information.
Job Closes: Monday 15th June 2026, 12pm
Interviews (to be held at Alder Hey): Tuesday 23rd June 2026
Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
- How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
- Why do you want to work for Alder Hey Children’s Charity?
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be supporting St Peter & St James Hospice in the search for an exceptional Head of Fundraising.
This is a fantastic opportunity to join the Senior Leadership Team of a respected Sussex hospice, leading the development and delivery of an ambitious fundraising strategy that will help secure the long-term sustainability of vital end-of-life care services.
Salary: £53,000 – £57,400 FTE, with the potential to increase to £59,600 following successful completion of probation.
Location: North Chailey, Sussex, with flexibility for home working. Please note that the majority of working days are expected to be office-based. Full-time and part-time applications (30+ hours) will be considered, alongside flexible working arrangements including a compressed-hours pattern.
Key Responsibilities
- Develop and deliver a multi-channel fundraising strategy that drives sustainable income growth and identifies new fundraising opportunities.
- Lead, inspire and develop the fundraising team, fostering a culture of collaboration, high performance and exceptional supporter care.
- Build and maintain strong relationships with major donors, corporate partners, grant-making trusts and other key stakeholders.
Key Requirements
- Significant senior-level fundraising experience with a proven track record of delivering income growth.
- Strong leadership and people management skills, with the ability to motivate and develop high-performing teams.
- Experience of managing high-value relationships and developing successful fundraising strategies and stewardship plans.
If you are a strategic and inspirational fundraising leader looking to make a meaningful impact, we would love to hear from you.
Applications are being reviewed on a rolling basis. Early application is therefore encouraged. Please reach out to Hannah at Harris Hill on
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job title: Immediate Support Coordinator - West Wales
Reports to: Immediate Support and Debrief Manager
Salary:
- Salary of £27,427 per annum, pro-rata for part time hours
- Actual salary for 30 hours is £21,941
Location: Remote work with travel in the region
Hours: Part-Time, 30 hours per week, over 4 days, Monday, Wednesday and Friday. Flexible on whether remaining day is a Tuesday or Thursday.
Post No: 2WISCPT1
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Our values and commitment:
Our work is rooted in values. They are the foundation of who we are as a team, how we operate as a service, and how we support those who place their trust in us during incredibly difficult times. Our values are not aspirational, they are lived, embedded, and non‑negotiable.
We are guided by Compassion in everything we do, ensuring that people feel heard, respected and cared for with empathy and kindness. We are Bold in our thinking and our actions, speaking up when it matters and striving to make meaningful change rather than settling for what is easy. We hold ourselves to the highest standards of Excellence, always seeking to learn, improve and deliver the very best support possible. And we believe deeply in Community, working together, supporting one another, and recognising that we are stronger when we act with unity, trust and shared purpose.
Because our values are so central to our culture and our service, we are clear and upfront: we will only recruit people who genuinely reflect and believe in them. Skills and experience are important, but values are essential. We are looking for people whose behaviours consistently demonstrate compassion, boldness, excellence and community, both within the team and in how they engage with those we serve.
If our values resonate with you, and you are committed to bringing them to life every day, then we would welcome your application and the opportunity to get to know you.
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
- To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
- To monitor the use of the memory boxes and ensure families have been offered a memory box
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 26th June 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.





