Supporter care manager jobs

Join Our Team as a Trusts and Foundations Manager 

Location:

Remote working with some travel to SeeAbility homes. 

Salary:

£48,000 per annum plus benefits 

Hours:

Full time, 37.5 hours per week

Contract:

Permanent

SeeAbility is seeking a Trusts and Foundations Fundraising Manager to join our Innovation and Social Impact team. Could this be you?

We have a rich history as pioneering charity working alongside, and for, people with learning disabilities, autism, and sight loss to make inclusion a reality. Over the last 5 years, fundraising from Trusts and Foundations has enabled our charity to have big impact on the lives of people we support by creating opportunities to develop digital skills, secure employment, benefit from better eye care and speak out against social injustices.

Your role will play an equally important part in our latest strategy. Your talent will enable SeeAbility to launch new and inclusive programmes, co-produced by people with lived experience and in partnership with funders, so that we can continue our vital work of building inclusive communities where everyone can live as equal citizens.

If you’re excited by this role and are looking to take your next step with a successful, supportive, and friendly fundraising team – we’d love to hear from you today.

Your role

To lead on trust fundraising at SeeAbility and to grow and diversify trust and foundation income in line with SeeAbility’s aspirations.

Your responsibilities

• Lead on the development and delivery of a trusts strategy, overseeing the whole trusts portfolio, to generate agreed annual targets for SeeAbility.
• Be the charity’s expert in trust fundraising, adopting a data-driven approach, keeping abreast of sector developments and making the business case for change where appropriate.
• Develop and enhance relationships with existing trusts, delivering first-class stewardship, making appropriate and timely applications to secure agreed annual budget and ensuring that all reporting is completed in line with guidelines.
• Focus on new business and lead on creative, inspiring and professional proposals to trust and statutory funders that operate within the charity’s values and ethical policy.
• Manage, support and mentor the Trusts Fundraiser to secure funds from trusts and statutory sources of income. To lead any further expansion of the trust team in the future if the opportunity arises.
• Implement the systems, tools and procedures to proactively identify new funders that align with SeeAbility’s strategy and ethical policy.
• Work across the organisation to generate new and innovative ways to package up SeeAbility’s work to secure funding.
• To be responsible for setting, monitoring and reporting on income and expenditure budgets and key performance indicators
• To be responsible for developing and delivering the annual work plan for trusts fundraising
• Engage staff across the organisation in trust fundraising to support proposal development, reporting and stewardship and to grow the fundraising culture.
• Ensure all trust records are kept up-do-date on the database.
• Work closely with fundraising colleagues to cultivate a supportive and collaborative fundraising team.

**Please check the Job description for extensive details

**Please kindly upload a cover letter along with your CV for us to consider your application

Our Benefits

Why work for us?

Your development and appreciation 

• Annual excellence awards 

• Long service awards every 5 years and recognition 

• Development Discussions: Opportunity to discuss your progress and your future 

• Leadership development academy for the next steps in your career 

Your work-life balance 

• 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service) 

• Life events: Time off when you need it most 

• 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years 

• Enhanced Family-Friendly Pay 

• Paid Fertility Leave 

• Carers Leave available 

• Flexible Working: We are up for anything that works for your team and the wider organisation 

Your money goes further 

• £500 monthly bonus scheme for two lucky colleagues 

• Enhanced overtime rates for working bank holidays and weekends 

• Eligible for Blue Light Card discounts 

• Discounts and cashback at hundreds of shops, restaurants and activities 

• Access to Tickets for Good 

• Pay reviews and commitment to pay competitive rates 

• Employer contributory pension scheme: Support and tools to help you make the right decisions about your future

• Refer a friend and receive £600 

• Paid DBS and renewals 

• Season ticket loans 

• Advance Pay scheme using Wagestream when you need it the most 

Your wellbeing counts 

• Cycle to Work scheme 

• Life assurance of 2x annual salary 

• Free 24/7 employee assistance programme for advice and support 

• Free eye test

• Discounted Gym Membership 

• Dedicated in house Wellbeing Coach for your team 

Safer Recruitment

SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered. 
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. 

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition.

We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

About the role

This exciting role is all about creating meaningful and transformative experiences!
 
As a Field Experience Specialist, you will inspire and deepen supporter engagement through well-executed and impactful in-person and virtual trips to the field. From planning and communication to trip leadership and post-travel engagement, your work will help connect supporters more deeply to our mission.

You will collaborate across departments, coordinate group and individual sponsor visits, and ensure every journey runs smoothly, safely, and with excellence. You will also help supporters understand the heart of Compassion’s ministry, encouraging greater connection, activism, and long-term commitment.
 

If you are passionate about crafting life-changing experiences, have a heart for service, and thrive in organisation and communication, we would love to hear from you.

Key Responsibilities

• Actively maintain and promote Compassion UK's Christian ethos and values.
• Coordinate and administrate in person and virtual group trips and individual sponsor visits to the field as well as leading group trips.
• Inspire, educate, guide and advise supporters regarding travel to the field in line with Compassion procedures and policies.

To flourish in the role, you should:

*You’re organised, proactive and detail-focused. You manage your time well, prioritise effectively, and stay calm under pressure. You take pride in delivering accurate, high-quality work, even when juggling multiple tasks.

*You’re confident with systems and communication. You’re fluent in written and spoken English, comfortable with numbers, and experienced using Microsoft Office and similar tools. You communicate clearly and adapt your tone to suit different audiences.

*You’re a thoughtful project manager. You’ve led projects from start to finish, breaking them into manageable steps, coordinating with others, and ensuring timely, effective delivery.

*You offer excellent service and support. You understand the needs of our supporters and respond with empathy and care. Whether by phone, email, text or social media, you create positive experiences that reflect our values.

*You’re a collaborative team player. You build strong, respectful relationships and contribute to shared goals with humility and kindness. You know when to lead, when to support, and how to work well with others.

*You’re adaptable and solutions-focused. You bring fresh ideas, embrace change, and approach challenges with creativity and a positive attitude. You’re confident working independently and know when to seek support.

*You’re aligned with our mission. You’re passionate about Compassion UK’s ministry and committed to engaging supporters as partners in this life-changing work.

*Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work.  You can read more about this in our Policy on Posts to be Held by Christians.

Location, hours and benefits

Office-based
*Hybrid working is offered as a benefit. You will work a minimum of 40% of your hours from Compassion House in Fleet, Hampshire, and the office is closed on Fridays.  However, we reserve the right to vary those arrangements in future.

Hours: 35 Hours per week (we are NOT able to offer part-time hours)

Apply by

• 10am on 5 August 2025
• Interviews are expected to be held week commencing 11 August.
• We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and experiences

We're looking for a kind, compassionate and resilient Bank Support Worker to join our services in Hertfordshire.

£13.85 per hour on a zero hour contract.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Within the Hertfordshire patch Bank Support Workers may be able to work shifts from five different services all working with Learning Disabilities with a focus on Positive Behaviour Support. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Building supportive, trusting relationships with customers
- Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Report any observations relating to customers welfare
- Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Empower customers to ensure they receive the service and benefits they are entitled to
- Engage in learning and development activity to increase knowledge and skills
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met.

About you:
- Is customer-focused - wants to provide a great service to our customers whilst
- respecting professional boundaries
- Approachable
- Can work well on own and also works well as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or
obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible to ensure a job is done well and supports the customers needs
- Open to feedback and personal development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards providing an excellent service and has a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to
encourage customer involvement
- Ability to cope positively with challenging and diverse behaviours

For a fu Job Description please visit our website.

One of the UK’s most inspiring and best-known faith-based organisations, is looking for an enthusiastic and dedicated Assistant Manager to be part of the team at Hadleigh Training Centre Essex.

Hadleigh Training Centre has been providing training opportunities since 1990 for adults with additional support needs. There are currently approximately 160 trainees who attend the training centre, following personalised pathways to meet a range of outcomes. All training is designed to maximise progression opportunities, whether this be in particular vocational skills, or transferable life skills such as motivation, self-esteem and confidence.

Key Responsibilities:

The Training Centre Assistant Manager will be responsible for understanding and actively monitoring all contractual and other relevant compliance requirements of all trainee funded placements.  You will also be required to act as lead on the development and implementation of systems and processes to ensure these contractual requirements are met and recorded. This will include developing guidance materials and delivering training as required in order to support the HTC team. You will oversee operational monitoring of expenditure and income against the agreed set HTC budget and provide regular reporting on financial performance.
 

The successful candidate(s) will be able to demonstrate:

• A passion for developing and delivering transformative training programmes, with strong previous experience of having worked successfully in a similar role supporting the learning of adults with additional support needs.
• Strong previous experience of successfully delivering training programmes ensuring all contractual requirements are fully met.
• A strong understanding of adult social care funding streams, with demonstrable strong ability to monitor expenditure against budgets, and deliver accurate and timely financial reporting as required.
• Demonstrable strong experience of successfully leading and managing staff, including recruitment, development and performance management

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum 35 hours per week, working 08:30 - 17:00 Monday to Friday

Closing date: 23 July 2025

Please note, this advert may close early as interviews will be conducted on a rolling basis

Interview Date: 23rd July 2025

Join Us in Making a Difference at Marie Curie

Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.

Your Role in Our Vision

As a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate. 

Your work will ensure that supporter inquiries are handled with care, registrations for fundraising appeals and campaigns are seamlessly managed, and all fundraising events are executed to the highest standard.

Is This Role for You?

• Ability to communicate effectively with supporters and colleagues, ensuring clear and positive interactions.
• Strong focus on delivering outstanding Supporter Service with empathy and professionalism.
• Proficient in prioritising and managing multiple tasks efficiently to meet deadlines.
• Excellent ability to build meaningful relationships with supporters and colleagues, fostering collaboration and trust.
• High ethical standards and reliability in handling sensitive information and responsibilities.
• Capacity to address challenges and resolve issues effectively as they arise.
• Ability to work independently while maintaining focus and drive to meet objectives.

Key Responsibilities

• Manage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events.
• Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate.
• Assist in planning and coordinating a variety of fundraising events to meet organisational goals.
• Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently.
• Collaboration: Work closely with colleagues across the charity to address issues and maintain seamless operations.
• Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders.
• Actively committed to Marie Curie’s values, role models behaviours with authenticity and purpose. 

What You’ll Need

• Proficiency in Microsoft Office packages
• Excellent written, verbal and oral communication skills
• Experience in customer services
• Ability to multi-task and prioritise workload

Please see full job description here

How to Apply

Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.

Application deadline: Sunday 20th July 2025
Salary: £22,386 - £23,600 
Contract: Full time contract (12 month) and 1 permanent role  
Location: Hybrid Remote 

Why Join Marie Curie?

• Flexible working arrangements
• 25 days of annual leave plus bank holidays
• Pension contributions up to 7.5%
• Loan schemes for bikes, computers, and season tickets
• Continuous professional development opportunities
• Enhanced wellbeing and employee assistance programmes
• Membership discounts through the Blue Light Card
• AND SO MUCH MORE!

Join us in shaping a society where everyone receives the care they deserve at the end of life. Let’s make a lasting impact together.

Marie Curie is committed to diversity, inclusion, and creating a safe and supportive workplace for everyone. We encourage applications from individuals of all backgrounds and lived experiences

Immediate start!

Supporter Care Assistant (Full-Time | Temp Contract)
Location: Hybrid – 2 days/week in London office (set days), remainder remote
Contract: July – December 2025
Hours: 34 hours per week
 

I am working with a well-known charity to recruit a Supporter Care Assistant for a key campaign period. This is a fantastic opportunity to join a high-impact team supporting two of their flagship fundraising initiatives.

Key Responsibilities:

• Handling phone and email enquiries from campaign participants
• Logging supporter interactions and updating records in the CRM
• Processing donations accurately
• Sending thank-you cards as part of the donor journey

Ideal Candidates Will Be:

• Warm, personable, and confident speaking with supporters
• Comfortable managing calls and admin tasks simultaneously
• Detail-oriented and organised
• Based in London (due to office-based days)
• Experience with supporter care or databases is a plus – full training provided

If you're passionate about making a difference and thrive in a supporter-facing role, this could be the perfect fit.

 Apply online today to register your interest – interviews happening quickly.

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.c

Are you passionate about building meaningful donor relationships that last? We’re supporting a fantastic Health charity to find an experienced and thoughtful Individual Giving Manager to lead the delivery of high-quality, insight-led supporter experiences. This is a vital new role within an ambitious and growing Individual Giving team, taking responsibility for stewardship, supporter care and developing donor journeys to build loyalty, trust, and long-term commitment amongst supporters.

Key responsibilities include:

• Lead the retention strategy for individual donors (cash and regular givers), creating segmented and personalised experiences across digital and offline channels.
• Work closely with acquisition, communications, and philanthropy colleagues to create seamless supporter journeys across individual giving and mid-value audiences, ensuring every donor feels valued.
• Manage the production of newsletters, impact reports, thank-you communications, and other touchpoints that show donors the real impact of their gifts.
• Oversee the supporter care function and maintain high data quality, using insights to inform better engagement.
• Line manage a Supporter Care Administrator and collaborate across teams to deliver events and mid-value donor engagement activities.

What we're looking for

• A strong understanding of stewardship and donor care, with experience designing and delivering supporter journeys.
• Exceptional written and verbal communication skills, with the ability to convey gratitude and impact in a way that resonates with supporters.
• Skilled in project management, supporter databases (e.g. Raiser’s Edge), and analysing data to inform strategy.
• A collaborative, solutions-focused approach with the confidence to lead, influence and improve.
• A genuine passion for building relationships and making supporters feel part of something bigger.

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). 

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

30 hours per week / £27,770 per annum, pro rata / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

 is a 29-bed medium-low supported accommodation for young people between the ages of 16-25 that is staffed 24/7. We have a dedicated team of Support Workers, Night Support Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Worthing, the service has strong links with and contributes to the local community.

Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.

We are looking for a Supported Housing Support Worker to join our Worthing Foyer team. Main areas of responsibilities are:

Housing:

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team

Coaching and Engagement:

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)

General:

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities: 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
• Ability to work autonomously, and use own initiative, as well as being part of a team
• Clear verbal and written communication skills, good IT, and keyboard skills
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 10 August 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

This is an exciting time to join Liverpool Zoe’s Place and the Finance Manager is a new post for the organisation. The Baby Hospice transferred to the new charity on May 1st 2025 with great potential for commissioning, and with a healthy financial platform due to the generosity of businesses and the public in Liverpool. This is a new start for Liverpool Zoe’s Place and our plans for a brand new state of the art hospice are agreed and we will move into the new hospice by June 2026, with all the required funding in place.

This post is to manage and co-ordinate the smooth running of the finance department ensuring all processes and procedures are streamlined, efficient and produced in a timely manner. This will involve the management of daily financial matters and overseeing the production of the monthly management accounts for both the hospice and its commercial companies. The role will also involve ensuring good financial governance within the department and across the organisation ensuring charity compliance with financial regulations, and management of commissioning arrangements.

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· When we can, we try to have an early finish on Fridays for staff at 4 pm

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: July 31st 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

The Centre for Sustainable Energy (CSE) is a national charity on a mission to end the suffering caused by cold homes and tackle the climate emergency. We want everyone to live in a warm, healthy home powered by a sustainable energy system.

We work across the UK with people, communities, local authorities, and national partners to deliver practical support, advocate for change, and share our knowledge. Collaboration, curiosity and commitment sit at the heart of how we work.

The role

We’re looking for an experienced and values-driven Senior Fundraising Manager to help us grow and diversify our income in support of CSE’s mission.

This is a strategic and hands-on role that will see you lead charitable fundraising activity across trusts and foundations, individual giving and corporate partnerships. You will work closely with the Director of Development & External Affairs to set and deliver ambitious but realistic income targets and identify opportunities that align with our goals.

You will support the development of high-quality, compelling funding proposals in collaboration with our delivery teams. You will also contribute to organisational strategy, refine internal systems and processes, and provide leadership to other development team members.

Who you are

You are a creative and collaborative fundraiser with a strong track record of securing funding and developing projects with social impact. You are comfortable taking ownership, spotting opportunities, and communicating persuasively with funders, colleagues and partners.

You bring strategic thinking, strong organisational skills, and the ability to manage multiple priorities. You enjoy working across teams and disciplines and are committed to building relationships and growing impact.

You will bring:

• Demonstrable experience of securing significant funding from charitable trusts and foundations.
• A broad range of fundraising experience across corporate, statutory and individual giving.
• Experience of writing compelling proposals, tenders and expressions of interest.
• Knowledge of fundraising compliance and best practice, including data protection (GDPR).
• A collaborative mindset and confidence working with senior stakeholders and delivery teams.
• Experience of line management and supporting others to learn and grow.

What we offer

Working at CSE means joining a purpose-driven and supportive team, where your work helps tackle the climate crisis and support people in need. We offer:

• Salary: £43,349 – £51,924 (Salary Grades H/I)*
• Pension: 8% employer / 6% employee
• Holiday: 25 days plus bank holidays
• Flexibility: TOIL system and hybrid working
• Development: A commitment to your career progression, training and learning
• Wellbeing: Health Cash Plan, Life Assurance, Employee Assistance Programme
• Culture: Staff-led groups including Employee Voice and our EDI working group
• Lifestyle benefits: Tech Scheme, Cycle to Work Scheme, retail discounts and more

* Starting salary will typically be at the lower end of the scale and may increase over time, based on performance and experience. There is potential to progress to Salary Band I.

Our values

We want everyone who joins CSE to feel part of something meaningful and supported. Our work and culture are grounded in our core values:

• Commitment to CSE – working together to achieve our mission and making everyone feel they belong
• Collaboration – valuing others’ contributions, sharing ideas and communicating with openness and respect
• Conscientiousness – taking care with our work, using resources wisely and striving for improvement
• Initiative – looking for ways to solve problems and support others while responding flexibly to change

How to apply

To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to us via the email. Please refer to the Information for Applicants. 

The closing date for applications is 09:00 Wednesday 6 August 2025.

Interviews are expected to take place on Tuesday 12 and Wednesday 13 August 2025, though this is subject to change.

If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

We're looking for 2 kind, compassionate and resilient Waking Night Support Workers to join our Mental Health service in Ealing.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

This is a Waking Night role working to support young people throughout the night at the service.

This role consists of four weekly shifts from 22:00 to 08:00, with double cover for each shift.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.

Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:
- Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description