Supporter care manager jobs
We are looking for a Drop-in Support Worker to join the team at MASH as Maternity cover and provide support to women.
Using a gender and trauma-informed approach, the Drop-in Support Worker will manage our city centre Drop-in Centre and support the women who attend. This will involve managing volunteers, providing support and advice to women, and delivering a range of activities.
We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.
MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.
To work with other members of the MASH team to achieve the following outcomes:
• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women
We stand with women who sex work and help you to experience good health, safety and emotional wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are launching something rare. Lighthouse is the clearest expression yet of what Under One Sky has been building towards for over a decade - a space rooted in care, consistency, and the belief that people can rebuild their lives when they are met with dignity and trust. At our core is something simple but powerful: a commitment to human connection.
We take our work seriously, because the stakes are high, but we try not to take ourselves too seriously. There is discipline in how we deliver, but also warmth, openness, and moments of joy that matter just as much.
Lighthouse represents a step change for us. It is the point where our ambition is fully realised - moving beyond outreach into a structured, sustained environment where people can stabilise, reconnect, and move forward. We want Lighthouse to be exceptional - not only for the people we serve, but something that sets a standard others look to and learn from.
We are looking for two people who want to help shape and run this with us. This is not a role to simply manage a programme; it is an opportunity to co-create it. We are looking for people who combine initiative with reliability - individuals who are grounded, thoughtful, and willing to take ownership. People who care deeply about purpose, who value relationships, and who bring energy and discipline to their work. These roles are for people who want to build something meaningful and do it brilliantly.
About Under One Sky & The Lighthouse
Under One Sky works alongside people experiencing homelessness to provide practical support, human connection, and pathways toward greater stability.
Lighthouse creates the conditions for people who have experienced homelessness to move beyond survival and begin rebuilding their lives. Over twelve weeks, small cohorts come together in a consistent, supportive space where confidence grows, relationships are rebuilt, and people reconnect with their sense of direction and possibility.
Through outreach, partnership working, and volunteer-led programmes, we aim to create spaces where people are treated with dignity, trust, and consistency.
The role
The Programme Manager leads the operational delivery of Lighthouse, ensuring the programme runs safely, reliably, and to a consistently high standard across the programme week. This role sits at the centre of the work - creating the conditions that allow Lighthouse to function with both structure and humanity.
Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring clarity and calm to that complexity, maintaining strong systems and organisation while responding thoughtfully and decisively to what emerges in real time.
You will take ownership of the systems, planning, and operational coordination that underpin delivery. This includes overseeing key sessions, ensuring volunteers are well supported, and maintaining a physical space that is safe, welcoming, and well run. Your role is to make sure Lighthouse works - consistently, reliably, and with care.
You will also play a central role in shaping how Lighthouse develops over time. By observing how delivery works in practice, you will identify what can be strengthened and translate this into practical improvements. This requires sound judgement, attention to detail, and a commitment to doing things well.
You will work closely with the Engagement Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.
Key responsibilities
Operational leadership
- Lead the day-to-day operational delivery of the Lighthouse
- Plan and coordinate the weekly programme schedule, ensuring delivery is reliable and consistent
- Ensure sessions are well staffed and supported by volunteers and team members
- Provide operational leadership during high-demand sessions
- Respond calmly and effectively to challenges if they arise
Programme systems and coordination
- Develop and maintain systems that support consistent high-quality delivery
- Coordinate logistics including spaces, equipment, supplies, and delivery resources
- Support budgeting, resource planning, and cost oversight
- Maintain clear and consistently applied operational processes
Space and facilities management
- Ensure the Lighthouse space is safe, organised, and ready for delivery
- Oversee opening and closing procedures
- Coordinate setup and breakdown of delivery areas, equipment, and supplies
- Maintain a welcoming, well-structured environment for participants, volunteers, and staff
- Liaise with venue partners or building managers where required
Volunteer coordination
- Coordinate volunteer scheduling and session rotas across the programme week
- Ensure sessions are appropriately supported by volunteers
- Maintain clear and timely communication with volunteers
Programme monitoring
- Ensure delivery data is recorded accurately and consistently
- Maintain operational records to support reporting and learning
- Support monitoring of delivery against agreed objectives and metrics
Programme development and operational improvement
- Monitor how Lighthouse operates in practice and identify opportunities to strengthen delivery
- Translate learning from day-to-day delivery into practical adjustments to programme design, scheduling, and systems
- Work with the Engagement Manager and the Co-Leads to implement improvements
- Ensure changes are communicated clearly and embedded across volunteers and teams
Operational partnerships
- Coordinate practical relationships with venues, delivery partners, and collaborators
- Manage operational arrangements for Lighthouse sessions
- Ensure partnerships support reliable and well-organised programme delivery
Requirements
About you
This role requires someone who is organised, decisive, and comfortable taking responsibility in a complex delivery environment.
You will be able to maintain structure and clarity even when situations change quickly. You will bring a calm and practical approach to problem-solving and be confident supporting volunteers and teams during live programme delivery.
You will likely bring:
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significant experience coordinating programmes, projects, or complex operations
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the ability to manage multiple moving parts while maintaining attention to detail
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confidence making practical decisions in real time
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experience supporting teams or volunteers in delivery environments
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strong organisational discipline and systems thinking
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a commitment to dignity and respect when working alongside people experiencing homelessness
Working pattern
Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.
The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.
Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.
Lighthouse Management Structure
Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.
Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.
The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.
Joint responsibilities
Together the Managers ensure that Lighthouse operates with consistency, safety and care:
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Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect.
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Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through.
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Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably.
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Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability.
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Participant needs, concerns, and wellbeing are recognised early and responded to appropriately.
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Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect.
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Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses.
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Lighthouse maintains a high standard of care, professionalism, and stability across the programme week.
Culture and approach
The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.
They help ensure Lighthouse remains a place where participants feel:
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seen and respected
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safe and protected
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met with consistency rather than unpredictability
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supported without judgement
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able to access help with dignity
They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.
Together let’s end homelessness.
The client requests no contact from agencies or media sales.
If you are looking for a career in social care and you understand the impact, you can have as an Outreach Support Worker in delivering excellent support then we would like to hear from you!
Who we are:
Are you passionate about helping vulnerable individuals live independently? Join our team as an Outreach Support Worker, providing tailored community-based care to people with autism, complex and mental health needs.
LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well.
The Outreach Support Worker is responsible for delivering practical and emotional support, developing and delivering person-centred care, and working in partnership with local agencies to promote positive outcomes.
About the role:
As an Outreach Support Worker, you will provide flexible, community-based support to adults with learning disabilities who live in their own homes, with family, or in supported living settings. Your focus will be on enabling each person to live as independently as possible while achieving their individual goals and aspirations.
The Outreach Support Worker will build positive, professional relationships based on trust and respect, taking time to understand each person’s strengths, preferences, communication style, and support needs. Support may include developing independent living skills such as meal planning and preparation, budgeting and money management, travel training, maintaining a tenancy, and accessing healthcare services. It may also involve accompanying individuals to social groups, volunteering opportunities, college courses, employment placements, faith groups, or recreational activities. The post holder will actively promote social inclusion, confidence-building, and the development of meaningful relationships.
The role requires accurate record-keeping, maintaining clear communication with your team, and following safeguarding, health and safety, and medication policies at all times. You will be expected to respond calmly and appropriately to challenging situations, using positive behaviour support approaches where required.
This is a community-based role, so flexibility is essential. You may be required to work earlies, evenings, weekends, and bank holidays on a rota basis to meet the needs of the people we support. You will work in partnership with families, carers, social workers, healthcare professionals, and other agencies to ensure a coordinated and consistent approach to support.
Above all, this role is about empowerment, enabling people to make choices, take positive risks, build skills, and live fulfilling lives on their own terms.
About you:
The ideal candidate will be a well organised person with the ability to deliver successful outcomes for the people we support. You will be confident networker and relationship builder with excellent interpersonal and communication skills.
You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, and be flexible and adaptable.
Relevant training will be provided. Adherence to our values is core to our recruitment and will be tested through interviews and during probation.
We are looking for someone who has a good understanding of the needs of people with learning disabilities and can work collaboratively to achieve our goals. The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London’s values.
This is an excellent opportunity for someone who is looking for a new challenge!
Why join us:
We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:
· the opportunity to work flexibly
· up to 38 days annual leave (including bank holidays)
· a generous pension scheme
· season ticket loans
· family friendly policies and personal/professional development packages
How to Apply:
Use the link provided below and follow the instructions.
Please ensure that you select ‘Outreach Support Worker (Camden)’ on the online form selection options under section 4 of the application form.
To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.
Closing date: 5:00pm on Thursday 30 April 2026 – Ref: 832
Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.
Supporting people with learning disabilities to stay healthy, be safe and live well



About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior digital marketing manager – email to jointly lead our team as part of a job share to deliver high performing email campaigns and automations to support the charity’s activity. Working closely together with the other senior digital marketing manager – email, you’ll work across large email projects and campaigns, support the team’s workload and priorities, and create processes to best support their success.
Line managing 2 digital marketing officer email roles, you’ll support their development and contribute to our email strategy together with the head of digital engagement.
Working with the senior manager, marketing and communications planning and measurement (owned earned shared paid channels) you’ll be a key part of shaping and ensuring consistency across all our channels.
About you
You’ll have substantial email experience and knowledge, being confident creating and optimizing complex automations alongside managing relationships with email platforms.
You’ll be passionate about delivering the best experience and engagement with email and understand best practices and the importance of data and testing.
You’ll be well organised and have strong prioritisation and communication skills, working across the organization on a diverse range of campaigns and projects.
Job description and benefits
Please download the job description and our attractive benefits package.
Location, hybrid working and salary range
This role is primarily based in our London office. Our hybrid working model allows you to work up to 2.5 days per week at home, and 1 day in the office per week.
The salary range is:
£32,900 to £34,300 per annum based in London
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Tuesday 5 May 2026 9 am
Interview date week commencing 18 May 2026
Team: Community Operations
Location: Hybrid in North Wales (comprising of Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham)
Work pattern: 35 hours per week
Salary: Up to £31,918.98 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager
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Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
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Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
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Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
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Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities
About the Community Operations team:
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the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
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our centres and branches care for thousands of cats each year until they are able to find a loving new home.
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the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region
What we’re looking for in our Community Operations Volunteer Team Manager
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Team leader/supervisory experience of both employees and volunteers
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Good understanding of volunteer management
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Full valid UK manual driving licence
What we can offer you:
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range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date:03 May 2026
Virtual interview date: w/c 18th May 2026
If successful, your recruitment journey will include:
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anonymised application form
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virtual or in-person
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
The Grants and Programmes Manager will manage the delivery of a portfolio of work within the Grants and Programmes function at Battersea. This is an exciting time for Battersea as we expand our work to impact more dogs and cats.
Over the coming five years it is planned that the size and complexity of our activities will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a senior role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, strategic leadership and good grant making practice.
The successful postholder should be comfortable making proposals, suggesting alternative approaches and solutions, supporting the contributions of others, and advancing the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues and external partners as an integral element of the role. The successful postholder should be able to develop and maintain effective relationships with stakeholders, to pose and field questions of considerable complexity and sensitivity and use discretion in carrying out a constructive and effective dialogue; they will be comfortable with proposing ideas, engaging in productive debate, supporting the contributions of others, and in other ways advancing Battersea’s strategic interests.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing Date: 3rd May 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Details:
- First Stage: Online (via MS Teams) with a task to complete. The task will be shared when invited to interview - w/c 18th May 2026
- Second Stage: In Person - Date to be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Are you an expert in fundraising compliance who’s looking for your next career move?
Great Ormond Street Hospital Charity are hiring for a Fundraising Compliance Manager to join our team. We are committed to ensuring we have the highest compliance standards for all our fundraisers ensuring they are equipped to deliver high quality and ethical fundraising at all levels.
Salary
The salary for this position is £45,866 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Delivering fundraising compliance measures across the Charity.
- Working alongside our external fundraising agencies to quality assure activity ensuring our supporters are at the heart of all they do.
- Monitoring and reporting on complaint trends, working collaboratively across the charity teams to ensure a great supporter experience.
- Producing accurate, timely reports for the Fundraising Leadership Team and Trustees, enabling appropriate oversight at the right level.
- Developing our internal Fundraising Compliance Page, ensuring that fundraising teams have the resources and are empowered to deliver their fundraising campaigns compliantly.
This role is focused on compliance, but you will also get involved in training activities.
Skills, Knowledge and Expertise
- Significant experience working within fundraising compliance.
- Expert knowledge of the Fundraising Code of Practice.
- Understanding of gambling commission legislation in relation to charity lotteries.
- Experience writing reports for different audiences.
- Understanding of GDPR regulations.
- Experience delivering training.
- Exceptional relationship building skills.
- Strong communication skills.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Lead with compassion. Deliver excellence in dementia care.
Age UK Enfield is a values‑led local charity supporting older people to live safe, independent and fulfilling lives. We are looking for an experienced, compassionate and highly organised Dementia Day Centre Manager to lead our specialist Dementia Day Centre at the Mabel Churn Centre.
The Dementia Day Centre Manager is a pivotal leadership role for someone who combines a deep commitment to person‑centred dementia care with strong operational, safeguarding and people management skills. You will be responsible for ensuring the service is warm, inclusive and dignified for people living with dementia, while also being safe, well‑governed and inspection ready.
Key responsibilities:
- Lead a structured, therapeutic day service with engaging activities tailored to individual needs.
- Champion safe practice and compliance, including safeguarding, assessments and the Mental Capacity Act.
- Recruit, lead and develop a high-performing team, ensuring consistent staffing and service continuity.
- Drive quality and smooth operations—maintaining inspection-ready records and oversight of transport and catering (including on-call/deputising as required).
About you
We are looking for a manager who is values‑led, confident and organised, and who understands the balance between compassionate care and robust governance.
You will bring:
- A Level 3 (or above) Health & Social Care qualification (or equivalent experience).
- Strong knowledge of dementia care best practice, safeguarding adults, and CQC Fundamental Standards (including MCA/DoLS).
- Proven experience leading staff and volunteers in a care or community setting.
- Confidence in assessment, person‑centred care planning, risk management and record keeping.
- Excellent IT skills and a clear commitment to maintaining accurate, inspection‑ready records.
- A genuine commitment to equality, dignity, inclusion and person‑centred practice.
Management and dementia‑specific qualifications, and experience overseeing transport or catering services, are desirable but not essential.
Why work with us?
At Age UK Enfield, we are proud to be:
- Values‑led: compassion, dignity and inclusion sit at the heart of everything we do.
- Supportive: we invest in our staff and believe strong leadership creates great care.
- Purpose driven: every role contributes directly to improving the lives of older people in our community.
If you are passionate about dementia care and ready to lead a high‑quality, inspection‑ready service where people truly matter, we would love to hear from you.
Closing date for applications: 3rd May 2026
Interviews will take place on 13th and 14th May 2026.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
Outreach Housing Support Worker
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week
Location: Hatfield / Hybrid / Hertfordshire travel - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We’re a professional, passionate and supportive team, working together to prevent and relieve youth homelessness.
Make a real difference
You’ll deliver high‑quality housing advice to young people aged 18–24, helping them understand their realistic housing options and navigate moments of crisis. Working closely with colleagues and partners, you’ll support effective engagement to prevent current or repeat homelessness.
The young people we work with are inspiring and resilient, but often face complex challenges with little support. We’re looking for someone with empathy, patience and determination who can help them overcome barriers and move forward with confidence.
What you’ll bring
- A full, clean driving licence and access to your own vehicle
- A strong passion for supporting individuals with diverse and complex needs.
- Dedicated to providing inclusive and compassionate support to people from all backgrounds.
- A strong understanding of the challenges facing homeless young people
- Excellent interpersonal skills and the ability to engage and motivate young people
- Confidence managing varied workloads and competing priorities
- Strong organisation, record‑keeping and IT skills (Word, Excel, Teams, Outlook)
- A clear understanding of confidentiality, professional boundaries and integrity
- The ability to work independently and as part of a supportive team
- Flexibility in approach and a commitment to learning and development
- Knowledge of the voluntary sector (desirable)
What we offer
- A supportive, knowledgeable and collaborative team
- 25 days annual leave plus bank holidays (increasing to 28 with service)
- An extra day off for your birthday
- Holiday purchase scheme and hybrid working
- Mileage paid for work‑related travel
- People’s Pension and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay scheme (subject to eligibility)
- Ongoing training and development, including secondment opportunities
- Long service awards, refer‑a‑friend scheme and monthly staff draws (early finish or lunch with your manager!)
If you’re passionate about doing work that matters, take pride in supporting others, and want to be part of a charity where people genuinely care, we’d love to hear from you.
If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
To apply please go to our website and click the link to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these documents to our recruitment portal to complete the application process.
Closing Date 30 April 2026. Recruitment afternoon will be held on 5th May 2026 therefore please ensure you are able to be available and if successful there will be a further personal interview stage held on a date to be confirmed. If you need any reasoable adjustments or access arrangements throughout the interview and application process please contact us and we will endeavour to support your needs.
To apply please go to our website and click the link for Outreach Housing Support Worker
Recruitment afternoon will be held on 5th May 2026, therefore please ensure you are available to attend this date and if successful there will be a personal interview stage held on a date to be confirmed.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Shape how lived experience of those affected by Motor Neurone Disease (MND) is embedded in research processes and impact. As Research Engagement and Involvement Manager, you will lead engagement across a wide research portfolio, working with researchers, the MND Community, and external partners to influence decisions and outcomes that matter.
You will join the Motor Neurone Disease Association’s Research and Innovation team, where involvement is central to how research is designed, delivered and shared. The Research Engagement and Involvement Manager plays a key role in ensuring research reflects diverse experiences, participation and representation to support progress in MND research innovation.
Key Responsibilities
- Lead involvement and engagement across the research portfolio
- Design and implement research engagement strategies and activity, promoting awareness and understanding of MND research
- Manage and grow initiatives including MND Encourage UK
- Support researcher understanding and good practice in involvement approaches
- Organise and lead events, webinars, seminars, podcasts and workshops with researchers and the MND community
- Evaluate and report on the impact of initiatives, ensuring inclusivity and ethical standards
- Work with internal teams to ensure clear, joined-up messaging
- Represent the MND Association in external collaborations and networks
About You
- Degree (or equivalent experience) in biological sciences, public engagement, or a related field
- Experience leading or supporting public and patient involvement and engagement (PPIE) initiatives in research
- Experience leading or supporting involvement in research
- Strong understanding of involvement standards and methods
- Ability to communicate and interpret complex scientific research clearly
- Experience working with diverse and underrepresented communities
- Confident relationship builder with researchers and stakeholders
- Excellent organisation skills with strong project management skills
Hybrid working expectations: one day per week office attendance in Northampton
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with our client to help them recruit for an Individual Giving and Supporter Care Assistant. The organisation is the Army's national charity, here for soldiers, past and present, and their families for life.Last year we supported over 75,000 soldiers, veterans and their families through this work including by funding 86 charities.
This is a permanent role paying a salary of £32,929 per annum. The postholder will be working in a hybrid model from their offices in Victoria, London.
The Individual Giving and Supporter Care Assistant will be responsible for processing supporter donations, answering supporter queries on email, in writing, and over the phone. You will also be assisting the Individual Giving Manager with their work, process invoices, and maintain filing systems for supporter correspondence & records.
The ideal candidate will have excellent verbal communication and phone manner and confidence in communicating with a wide range of people at all levels. They are looking for someone with good written communication skills, with a fluent writing style and good knowledge and practical use of the English language.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
About the Role
Headway East London is looking for a compassionate and motivated Community Support Worker to support adults living with brain injury across our 13 London borough catchment area. You will support members in their own homes and local communities. This is a varied, people-focused role where you will work one to one in the community, helping individuals live with greater independence, confidence and choice.
You will provide support plans to offer support to manage activities at home, maximise opportunities and choices, support wellbeing and provide advocacy. Find out more about our Community Support Work service here: Community Support Work – Headway East London.
We have 3 available positions, two permanent contracts and a one fixed term contract for 12 months (maternity cover).
If you want a role where your work genuinely changes lives, makes a real difference every day and aligns with strong charitable values, we would love to hear from you.
Principal Duties and Responsibilities
- Conduct support sessions to a regular caseload of members in the community as a lone worker with remote office assistance.
- You will work to maximise and maintain their autonomy and independence in their home environment or within the local community.
- You will work collaboratively with the member to plan, organise and implement daily activities by developing daily and weekly structure and wellbeing plans.
- You will be responsible for being the first responder, with remote manager support, in the event of any incidents, safeguarding issues or behaviour that challenges during support sessions.
- Accompany and support members to appointments with health and statutory care providers and provide accurate notes for future reference.
- Accompany and support members to access social, leisure, educational and vocational activities in the community.
- Maintain a maximum income for members through completing benefit and grant entitlement and assist with financial budgeting.
- Provide appropriate and relevant advice, information and advocacy to members and their families. Where appropriate liaise with other professionals and statutory and non-statutory organisations to make referrals or signpost to appropriate support services.
- Maintain accurate and factual monitoring notes on our online database and report any incidents.
- Conduct and monitor specific therapy / support / rehabilitation and risk management plans in accordance with case managers, therapists and other cprofessionals as required.
Key Relationships - Internal and External
Internal: Staff within the Service Department, Members (service users) and
their families and carers
External: External partners
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
Permanent Contract /Hours: 37.5 hours per week
Location: Hybrid work with 1 day per week minimum office attendance in Putney, SW London
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity supporting children and young people. We are proud of our long history of delivering fostering services, children’s homes, and innovative leaving care support across the UK.
We are deeply committed to improving outcomes for young people, particularly those who are unable to remain in their family or foster homes. Everything we do places young people at the heart of our work, helping them build positive life experiences and brighter futures.
We are an equal opportunities employer and are committed to building a diverse and inclusive workforce where everyone feels they belong. We actively encourage applications from underrepresented groups, including people from different cultures, backgrounds, ages, abilities, religions, genders, sexual orientations, and those with caring responsibilities.
About the Role
As Finance Manager you will take responsibility for the day to day running of a small Finance Team and this includes management of team members and oversight of regular management reporting and financial accounting. You will take the lead on the annual external audit process, and work on the annual budget preparation and budget revisions/forecasts. You will help drive forward financial business partnering within the organisation, ensuring the wider management team have the tools and information needed to effectively manage their budgets. This is a key role within the organisation, requiring strong technical skills, attention to detail, and the ability to communicate effectively with both finance and non-finance stakeholders.
About You
We are looking for someone who has:
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A relevant accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) – or significant relevant experience
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Demonstrable experience in management accounting, budgeting, and statutory accounts preparation
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Strong analytical and numerical skills
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Good communication skills, with the ability to work effectively with internal teams and external stakeholders such as local authorities
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Strong IT skills, including Microsoft Excel (e.g. VLOOKUPs, pivot tables, SUMIF)
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Line management experience of a small team (training can be provided)
What We Offer
- Competitive salary: £ 53,000 – 56,000 per annum depending on experience.
- A friendly working environment at a values-led charitable organisation.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
- Discretionary funded training programs for you to explore and attain new and relevant skills.
- Employee awards based on performance and length of service.
How to Apply
To apply and for more information, please visit our website.
Safer Recruitment
St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.
This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.
We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.
We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.
The client requests no contact from agencies or media sales.
The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.
The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.
The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.
1. Governance leadership and oversight
- Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
- Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
- Regularly review and update governance frameworks, systems, and processes to align with international best practices.
- Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
- Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
- Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.
2. Board and executive support
- Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
- Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
- Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
- Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
- Monitor follow-up actions and ensure implementation of board decisions.
3. General meeting (GM) management
- Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
- Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
- Oversee the drafting and quality assurance of reports, motions, and official documentation.
- Ensure accurate recording of proceedings, decisions, and outcomes.
- Verify compliance with all procedural and constitutional requirements for general meetings.
4. Regional elections coordination
- Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
- Develop and implement clear election procedures and guidance for regions in line with the constitution.
- Ensure elections are conducted transparently, fairly, and consistently across all regions.
- Provide advisory support to regional executive committees on governance and election matters.
- Maintain comprehensive records of election processes, results, and compliance.
5. Policy development and management
- Lead the drafting, review, and implementation of governance and organisational policies.
- Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
- Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
- Establish and maintain systems to monitor policy implementation, compliance, and effectiveness.
6. Strategic planning and alignment
- Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
- Support alignment between global strategy and regional and other relevant strategic plans.
- Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
- Monitor and report on governance-related strategic objectives and outcomes.
7. Support to member organisations, regions, and specialty groups
- Provide expert governance and policy advice to MOs, regions, and speciality groups.
- Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
- Facilitate knowledge sharing and promote best practices in governance globally.
- Respond to governance queries and provide timely, solution-oriented support.
8. Stakeholder engagement and communication
- Act as a central liaison on governance matters between the CEO, board, committees, and membership.
- Ensure consistent and transparent communication of governance processes, decisions, and requirements.
- Build and maintain effective relationships with internal and external stakeholders.
- Work closely with the communications and marketing team for the delivery of all key communications.
9. Continuous improvement and risk management
- Identify governance risks and develop mitigation strategies.
- Lead initiatives to enhance governance maturity and organisational performance.
- Monitor global trends in governance and advise on relevant improvements.
- Support organisational risk management processes related to governance and compliance.
Person specification
Education and qualifications
- Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
- Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
- Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
- Strong knowledge of non-profit governance frameworks and best practices.
- Proven experience supporting boards and senior leadership.
- Experience managing complex governance processes (eg elections, general meetings).
- Excellent organisational, analytical, and problem-solving skills.
- Strong written communication skills with the ability to produce high quality formal documentation.
- Ability to work effectively across diverse cultural and geographic contexts.
Desirable
- Experience working with global professional associations or health related organisations.
- Familiarity with constitutional frameworks and regulatory environments in international organisations.
- Experience engaging with stakeholders across multiple regions.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution oriented mindset.
Impact of the role
This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.
Only candidates invited for interview will be contacted.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
