Supporter care manager jobs

The role of Retail Development Manager is crucial to the income growth and audience reach of The Children’s Trust retail function. The postholder will be responsible for researching, developing and establishing new income streams to reach new audiences and drive footfall for a disperse network of charity shops, including establishing the online selling of donated and bought in (New) goods; management of online and digital selling platforms and associated stakeholders, ensuring that all compliance requirements are fulfilled.

The role will work collaboratively as part of the Retail Management Team to develop and deliver long-term growth plans to drive voluntary income growth and increase footfall and to lead on new business initiatives.

Role Requirements

• Research opportunities to recommend, test and rollout new online and digital selling platforms. Introduce associated systems and processes to achieve compliance.
• Working with the Retail Sales Manager, identify and source donated product lines and items for listing and selling through online and digital selling platforms. Share learnings to source quality stock to drive sales.
• Create a new online offer to complement and integrate within our existing retail portfolio of shops across Surrey, Sussex and Kent. Develop processes to manage online and digital selling: inventory, listing, pick, pack and despatch of online stock, including organising the logistics for deliveries to customers and collections to meet both shops and customer requirements.
• Manage the development and optimisation of online and digital selling platforms and make recommendations for rapid growth and new business proposals.
• Work with the Retail Sales Manager and Marketing and Communications team to create assets and content that can be used in store, online, through owned channels to maximise opportunities, sales promotions and seasonal changes across the chain of shops.
• Research and implement efficiencies in reducing waste disposal costs for shops estate including items no longer purchased through Rag merchants.
• Research and recommend new income streams for the sale of unsold donated items to mitigate low return through Rag merchants.
• Manage full compliance of the Children’s Trust online and digital selling platforms in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
• Develop and manage risk assessments and associated online selling policy protocols to prevent reputational damage to The Children’s Trust through digital and online trading activities.
• Manage key internal and external stakeholder relationships including supplier contracts, internal support teams, ensuring that efficient and compliant services are maintained.
• Working with Marketing and Communications and Supporter Care colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.r

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

ABOUT EX CATHEDRA

Ex Cathedra is a world-class vocal ensemble that leads the choral sector in the fields of performance, learning and wellbeing. We believe everyone should be able to experience the remarkable physical, mental and emotional health benefits of singing together, and have opportunities to be inspired by extraordinary choral music. 

It is an exciting time to join Ex Cathedra. Over the next 2 years we will celebrate the legacy of founder Jeffrey Skidmore OBE and welcome a new artistic director. We are enjoying audience growth, our projects are being recognised at Award ceremonies, and we have recently recruited two new fundraising roles.

You would join a supportive, dedicated and financially literate team, working closely with the General Manager and the Director of Education & Participation. You will be an important part of the Ex Cathedra ‘family’ - musicians who deliver the highest quality performances and participatory experiences.

THE ROLE

We are excited to advertise this full-time Finance Manager vacancy (£37,500-£40,000). The role encompasses the financial operations of the charity - from purchase ledger and payroll to preparation of the management and statutory accounts and delivery of Board reports. In autumn 2024 we migrated to iplicit, with the potential to realise further efficiencies.

Full details are listed in the Application Pack. Key points include:

Key points include:

• Deliver the financial accounting process, including timely and accurate purchase ledger and sales ledger, processing payments accordingly
• Undertake bank reconciliations
• Monitor debtors and creditors 
• Process payroll and pensions
• Ensure statutory obligations and deadlines are met, including payments and reports to HMRC for PAYE & NI
• Prepare annual accounts and meet external audit requirements in accordance with current SORP
• Prepare creative tax relief claims
• Cashflow forecasts
• Prepare management accounts and reports for the Board of trustees and other financial reports that may be required
• Calculate and submit VAT returns
• Prepare financial documents for Arts Council England submissions
• Work with the team to ensure accurate project projections
• Drive improvements and efficiencies
• Support fundraising, including Gift Aid
• Act as Company Secretary
• Support the General Manager with insurance renewals

ABOUT YOU

We anticipate you will be part- or fully-qualified (ACA, ACCA, CIMA or CIPFA), and excited by the opportunity to have operational responsibility for the full financial processes of Ex Cathedra. You are the kind of person who is equally willing to support the strategic planning of the organisation and to roll up their sleeves to ensure sales invoices are raised and suppliers are paid efficiently.

Essential:

• Experience of working in a complex finance role, preparing statutory and management accounts
• Experience of owning/managing efficient finance processes and controls
• Highly proficient and confident with modern, cloud-based finance software, spreadsheets and other relevant software
• An understanding of partial exemption VAT
• Knowledge of charity SORP

Desirable:

• Recent experience of iplicit, charity SORP and partial exemption VAT would be very helpful
• Interest or experience of supporting strategic initiatives and developments

The successful candidate will demonstrate a track record of:

• Developing strong working relationships and possess excellent interpersonal and communication skills
• Effective time management and of being able to prioritise and plan
• Meticulous accuracy and attention to detail
• Inspiring confidence from colleagues across the organisation and at Board level
• Meeting deadlines

We welcome pre-application conversations if you would like to know more.

Thank you for your interest in this role - Peter & the team at Ex Cathedra.

We would also consider a part-time Finance Manager (3 days pw) with the appointment of a part-time Finance Coordinator (2 days pw). Please contact Peter Trethewey, General Manager, ahead of application if you would like to apply on this basis.

Are you passionate about building products that deliver measurable impact? At MSI Reproductive Choices UK, we’re looking for a Product Manager with a proven track record of driving product growth and delivering tangible results.

Contract Type: Permanent 
Hours: 35 hours per week, Monday to Friday
Salary: £53,608.48 - £59,237.37 (depending on experience)

This role is about owning the product vision and turning it into reality. You’ll shape strategy, manage roadmaps, and work closely with stakeholders to ensure our digital products meet business objectives and client needs. We’re looking for someone who can demonstrate success in:

• Managing the full product lifecycle from ideation through to launch and iteration, ensuring products continually evolve to meet changing business and user needs.
• Translating user and business requirements into prioritised product backlogs.
• Driving product development and continuous improvement through data insights and feedback.
• Delivering product outcomes that show clear alignment to organisational goals.
• Work independently while driving initiatives, influencing others, and collaborating effectively across teams and external vendors

Healthcare or SaaS experience is desirable, but not essential. Formal qualifications aren’t required what matters is your ability to show evidence of successful product delivery and growth.

Join a mission-driven organisation where your expertise will help create products that empower choice and improve lives.

Why Join Us? 

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

Work-Life Balance

• 25 days annual leave + your birthday off
• Family-friendly policies

Rewards & Perks

• Long service recognition
• Discounts at 4,000+ retailers via Blue Light Card

Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

Career Development

• Paid training and development
• Accredited apprenticeships
• Clear progression pathways

Apply today and bring your proven impact to a team that values innovation, inclusion, and measurable results.

Family Support Worker - Essex Care Team

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our Essex Care Team.

Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

· We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Interview Date to be confirmed

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use and hepatitis C to support others. We are now recruiting for a role to join our Bristol & Severn team for a fixed term of 12 months. 

As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Bristol & Severn.

We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given. 

Family Support Worker – Thames Valley

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Thames Valley and surrounding areas.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Thames Valley Care Team.

Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Details:

Salary: £55,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. 

For this role, we expect someone to come into the office in London at least one day each week, when most of the team is likely to be in. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. 

Contractually this role is London-based. 

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture
• Learning and development opportunities
• Enhanced carers and compassionate leave

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: Midnight on Sunday 30 November 2025.

Interview dates: We expect to hold first interviews over Teams on Tuesday 9 to Thursday 11 December 2025.

Second interviews will take place in-person at our London office week commencing 15 December 2025 – exact date TBC.  

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job information:

We are looking for someone with impressive programme management and change management experience, who can lead through others. Someone who is both attentive to detail, and an expert communicator. 

You will lead a team of four experts in project and event management, who support clinicians and specialist advisors to deliver truly impactful programmes, projects and networks, with and for the hospice sector. 

You’ll shape our approach to programme management across the team, developing and embedding ways of working that give our work consistency, quality and meaningful results. 

You will also spearhead the delivery of two new, vital programmes of work - supporting the wellbeing and professional development of the hospice workforce, and improving access to quality hospice care for people experiencing socio-economic disadvantage.

Perhaps you’re working in the charity and/or healthcare sector already, or you might bring senior programme management experience from other fields. 

Either way, you’ll become part of a close, 17-strong Programmes Team at Hospice UK. We work together and alongside external experts, to design and deliver evidence-based programmes, projects and events, which help hospices provide the very best care in their communities. 

You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download).

How to apply:

To apply for this role, please send us the following documents by midnight on Sunday 30 November 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
• A completed equalities monitoring form - available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by midnight on Sunday 30 November 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

About Carers Bucks

At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five, to adults supporting loved ones, through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that. 

Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.

Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated. 

Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are

Kind                 
We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues. 
Inclusive           
We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role. 
Collaborative     
We work together – with carers, partners and one another – to listen, learn and improve outcomes. 
Innovative         
We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do. 
Reliable             
We are informed, trustworthy and confidential. We do what we say we will - every time. 

As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support.  

About the Role

We are seeking an experienced, motivated and highly organised Support Worker to join our dedicated Young Carers Service team. Our team of support workers focus on supporting young carers throughout their caring journey, ensuring they feel understood, valued and empowered whilst also providing the opportunities and practical support the young people need to thrive and continue their caring role.

As a Support Worker you will be responsible for assessing the needs of young carers and ensuring they receive appropriate support through Carers Bucks services or other local agencies. The role includes engaging in one-to-one support, delivering targeted group sessions and facilitating clubs and activities. Support Workers will identify and engage young carers through partnerships with schools, health and social care and VCSE communities. 

Your role will be a mixture of working in the community, from home and in our Aylesbury office. Your principal geographic area will be South Bucks. 

Key Responsibilities These include but are not limited to:
1.     Operational Coordination and Planning
·       Receive referrals and undertake YC assessments in your geographical area. Allocate young people to the appropriate level of support they require to fulfil their caring role.
·       Provide planned and time limited one to one support for carers with clear outcomes, using tools such as ‘my life now’ to measure impact of support.
 

2. Service Delivery and Quality
·       Deliver group programmes in response to the needs in your local geographical area, whilst working to available resources.
·       Work with staff and volunteers to deliver regular clubs and activities which provide young carers with the opportunity to have time away from their caring role. 
 

 3. People and Team Development
·       Build a strong relationship with young carers and families in your geographical area and work with the Young Adult Carer Support worker to transition them through services.
·       Work effectively as part of a high performing team to ensure that needs of carers are met. 
 

4. Safeguarding and Inclusion
·       Have a strong understanding of how to receive, respond to and record safeguarding concerns and escalate to a line manager in a timely manner.
·       Demonstrate a strong commitment to implementing and upholding Carers Bucks’ safeguarding policy in everyday practice.

5.     Partnerships and Representation
·       Provide support to schools in a geographical area to run young carers groups, targeted support sessions or drop in’s. 
·       Collaborate with the Adult Carers team and partner organisations to further support carers and make referrals to appropriate services accordingly.
 

6. Performance, Data and Reporting
·       Maintain accurate and up to date records on all aspects of work carried out for monitoring and evaluation purposes.
·       Produce case study summaries to evidence the impact and outcomes of work, in line with requests from the line manager.

About you

Qualifications and Experience

·       Background in youth work, education, social care or the voluntary sector. 
·       Experience of working directly with young people and/or unpaid carers.
·       Experience providing information, advice and guidance to young people and their families.
 

Knowledge and Understanding
·       Strong understanding of young people’s development and the challenges faced by young carers.
·       Strong understanding of safeguarding principles and demonstrated experience in implementing effective safeguarding practices to protect individuals. 
·       Understanding of how compassion, collaboration and reliability build trust and improve outcomes for carers. 
 

Skills and Competencies

• Excellent verbal and written communication skills, adaptable across audiences.
• Strong organisational skills with the ability to prioritise and manage a varied workload.
• Competent IT user with experience of standard office packages and electronic record systems.
•  

Personal Attributes

• Commitment to the values and ethos of Carers Bucks.
• Full UK driving license and access to own vehicle (travel across Bucks required.)
• Willingness to work flexibly, including evenings and weekends. Candidates will typically work Thursday evenings until 7pm (usually two times per month). TOIL will be provided for out-of-hours working.

Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development, ensuring our services are embedded with partners in the community and strengthening the way we work, both with our adult team and with volunteers.

By becoming part of our team, you will:

• Make a lasting impact: Your work will directly support unpaid Young Carers and Young Adult Carers, helping to reduce isolation, promote wellbeing and improve access to support.
• Be part of a supportive, passionate team: You will collaborate with dedicated colleagues who are committed to making a difference and supporting one another.
• Access opportunities for growth: We will support your professional development with training, learning opportunities, and the chance to shape a growing area of work.
• Enjoy flexibility and balance: We offer flexible working arrangements.

If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.

Employee Benefits Include:

·   25 days annual leave + Bank Holidays (increases with length of service)

·   3x Christmas Closure Days

·   Up to 5 days paid Carers Leave

·   Regular training and development opportunities
 

Diversity and Inclusion

We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.
 

How to apply
Please submit a CV and covering letter via our online portal.  Successful candidates will be invited to a first interview by 24th November 2025.

We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address available on our online portal)- we will do our best to accommodate you. 

Benefits

25 days annual leave + Bank Holidays (increases with length of service)
3x Christmas Closure Days
Up to 5 days paid Carers Leave
Regular training and development opportunities

Events Officer
Working Hours:  37 hours per week
Salary: 28,050 to  31,000 per annum 
Contract: 12 months Good opportunity for role to become permanent in future.
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!

How will you make a difference? 

Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.

What can we offer you?

• A supportive and inclusive work environment
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday purchase scheme 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home to be agreed with line manager
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments.  Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships. 

What will you be doing? 

Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
 

• Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
• Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
• Assist the Head of Fundraising & Communications  in the development and delivery of hyh’s Events and Communications Plans
• Update donor CRM databases and website

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 24th November 2025.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

This is one of the most important roles within Shine Cancer Support. You’ll be overseeing and supporting Shine’s volunteers around the country, ensuring that they have what they need to reach as many young adults with cancer as possible. You’ll also work closely with Shine’s Programme Delivery Manager to deliver training and support programmes directly to young adults with cancer and healthcare professionals.

Location:  Hybrid, with two days per week at Shine’s offices in Blackheath, South East London or in Poole, Dorset.

Hours & salary:  Full time (35 hours per week). Salary range is £33,000 - £35,000 pro rata, depending on experience.

This is a one year contract to cover maternity leave starting mid/late January 2026.

Benefits:  Employee contribution pension, training and development support, staff mental health support, cycle to work scheme.
Holiday:  25 days annual holiday during each holiday year plus 8 days of public holidays, or pro-rata equivalent if relevant. We also give you your birthday off each year.

Key responsibilities

Volunteer Support

• Support Shine’s volunteer Network Leaders across England, Scotland and Wales to develop their Shine Networks, ensuring that they provide the best possible support to young adults with cancer. This will include an annual support plan, developing and testing new ways of expanding Shine’s reach, and regular catch-up calls. 

• Work with Shine staff and facilitators to recruit, train and support new volunteers from across the UK.

• Deliver an annual plan for training and support, touching on issues such as outreach and fundraising.

• Maintain and develop Shine’s online information pages for Shine volunteers.

• Organise and facilitate online meet-ups for Shine beneficiaries.

Programme Delivery

• Assist the Programme Delivery Manager and facilitators to deliver Shine’s core programmes (Break Out programme, Shine Circles) to Shine beneficiaries, as well as training to healthcare professionals.

• Create new connections with healthcare professionals across the UK. This will include linking to relevant Cancer Alliances and Integrated Care Boards.

• Oversee the administration and management of relevant monitoring and evaluation processes.

Key skills and experience:

 Essential

• Excellent communication skills

• Ability to identify training needs and deliver training in a variety of formats

• Experience of working with and/or supporting volunteers

• Strong organisation and project management skills, and the ability to deliver and respond to challenges.

• Ability to respond to Shine’s growth and challenges in a creative and effective way. 

• Creative and curious with a willingness and ability to develop new ideas 

• Well-developed interpersonal skills and the ability to interact with empathy to beneficiaries and volunteers of Shine.

• A track record of building positive relationships.

• Excellent IT skills, including solid knowledge of Word and Excel, and experience with social media.

Desirable

• Experience of managing projects remotely, including using tools such as Asana

• Experience of working as part of a small team, including volunteers

• A background and/or understanding of the role and importance of volunteers in the charity sector

This job description summarises the main duties and responsibilities of the post. You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given. You won’t be expected to carry out all of these roles immediately; we will support you to develop new skills as you progress.

Key approaches

• Respectful of the confidentiality of beneficiaries and the ability to work within charity law and governance structures.

• Ability to relate to our beneficiaries and volunteers, and to respond empathetically to difficult personal situations.

• Be prepared to have progress assessed regularly and be appraised annually should the role be extended. 

• Willingness to work as part of a small team spread across the UK; this requires good communication skills as well as the ability to be flexible in the approach to work.

Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.

What Shine offers

By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of a small, rapidly growing charity, while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means occasionally taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth. 

In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a bike-to-work scheme.

About the charity

Vision

We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Mission

There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are particular challenges to navigate, like work, dating, finances and more. At Shine Cancer Support, we’ve been there and we get it. We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.

Our values

1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.

2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.

3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.

4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.

5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.

Community Fundraiser - Home Counties

​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

​​

Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​

​

​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 14th December 2025

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

We are recruiting for an Individual Giving Manager to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager will create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam) giving, lottery and raffle and other income streams associated with individual giving.

About Life:

Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.

Our Values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal.
• Solidarity – We’re with you and for you.
• Community – We’re better together.
• Charity – Doing good for one another.
• Common good – Building a better world.

About You

Reporting to the Head of Fundraising, the postholder will work closely with colleagues across the Income Generation and Marketing teams to deliver on a positive donor/ supporter experience with the aim of retention of current supporters for the long-term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of having a baby.

Information about the role: 

For further information, please see the attached job description on our website. 

Salary: £36,000 – £40,000 per annum

Hours: 35 hours per week

Location: Home Based with occasional travel to Head Office (Leamington Spa)

Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Extra annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with 
muscle wasting conditions, and we won’t stop until we achieve it.

Main purpose of role:
This is a unique opportunity to lead Muscular Dystrophy UK’s policy work to improve access to treatment and shape life science policy for people living with muscle wasting conditions.

With exciting progress in treatment development but challenges with NHS system readiness, you’ll be at the forefront of efforts to ensure everyone in the UK can access the best available therapies—quickly and equitably. 

You’ll build strong relationships with governments, regulators, charities, and industry, lead our technology appraisal work, and grow our influence in life sciences policy, particularly around clinical trials and the implementation of the UK Life Sciences plan, drawing on Muscular Dystrophy UK’s rich history in medical research.

Working collaboratively across teams—including Policy and Campaigns, Research, Marketing and Communications, and our devolved nation leads in Services and Support—you’ll help deliver key strategic objectives. 

Reporting to the Director of Policy and Campaigns and working within a matrix structure with the Director of Research and Innovation, you’ll play a vital role in driving change and improving lives.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Cover Letter Guidance for Applicants
When submitting your application, please ensure your cover letter provides clear evidence of the following:
• Experience in research, policy, public affairs, or a closely related field
• Proven ability to influence government, decision makers, or public policy — ideally within the health, life sciences, or disability sectors
• Strong understanding of NHS structures, regulatory frameworks, and health technology assessment (HTA) policies and processes
• Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences
•  Robust research and analytical skills, including the ability to gather, interpret, and present information persuasively

Your cover letter should demonstrate how your background aligns with these criteria, using specific examples where possible

Location: Head Office, London, SE1 (with flexibility for homeworking with regular travel to Westminster)
Closing date: Sunday 23rd November 
Interview dates Monday 1st and Tuesday 2nd December 2025

Please download the job description to see full role responsibilities​

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Application deadline: 24th November at 9am GMT.