Supporter care officer jobs in richmond upon thames, greater london

National Programme Coordinator
Salary: £28,000 per annum
Location: London (EC1) with flexible hybrid working
Deadline: 11 September 2025, 17:00
Interview Dates: 25–26 September (online), 2 October (in-person)

Are you highly organised, proactive, and passionate about supporting young people’s development through skills training and competitions?

WorldSkills UK is looking for a National Programme Coordinator to join our Operations team. In this role, you’ll play a vital part in planning and delivering our national skills competitions programme, supporting our mission to embed world-class training standards across the UK.

You’ll coordinate logistics, events, communications and systems that make our programmes run smoothly - from booking venues to working with competition organisers and supporting inclusion projects.

This is an exciting opportunity to be part of a collaborative, purpose-driven team that champions excellence, innovation and inclusion in technical education. If you're detail-focused, solutions-oriented, and ready to make a difference, we want to hear from you.

Working within a unique and innovative team -YCSMAS (Youth Counselling, Substance Misuse and Alcohol Service) working within Young Islington, an outstanding local Authority you will be working alongside Targeted Youth Support, Islington Youth Justice Service and I-CAN (formerly Islington Gangs Team) to provide substance Misuse support, education sessions, staff/parent/carers training and outreach services for young people aged 12yrs - 21yrs.

YCSMAS is an integrated team providing mental health support from the TYS Youth Counselling Service and substance misuse support/education from the Islington Young people's Drug and Alcohol Service (IYPDAS) to over 200 young people per year.

This role will involve:

· Managing IYPDAS duty, referrals and allocations

· Managing three IYPDAS team members Leading on outreach and partnership work

· Liaising with stakeholders and commissioners

· Developing and promoting the service

· Holding a small case load.

An exciting opportunity has arisen for an experience Business Development Marketing professional to join our team.

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation.

This role is pivotal in leading on all business development and services-marketing activity to drive and increase brand awareness to ultimately generate referrals, whilst strengthening our position to be the provider of choice to support children with acquired brain injury and neurodisability across the UK and internationally.

You’ll work alongside a cross-organisational team to promote our services to external stakeholders, in particular managing our key account plan to influence, maximise referrals and income generating opportunities. Key to this is cultivating and maintaining relationships with stakeholders including hospital-based clinicians, commissioners at both integrated care boards and local authorities, with professionals with NHS England at a regional and national levels, embassies, medico-legal professionals including case managers and lawyers.

To underpin this, you’ll create, implement and review services-related multi-channel marketing activity, both on and off-line, including development and oversight of our professionals’ events programme, ensuring all activity aligns to, is integrated and works towards delivering our strategic objectives.

You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

You’ll play a key and central role in driving promotion of our services, and this requires a balanced mix of both business development and marketing skills, knowledge and experience in a complex, services environment. You’ll be comfortable with matrix working, recognising the importance of this role in working across the organisation to drive referral generating activity.

To succeed in this high profile and diverse role, you must demonstrate:

• Business development and marketing skills, knowledge and experience in complex, service-oriented environment, across B2B, B2C and B2G audiences.
• Relationship management skills, including cultivating new and existing relationships.
• Ability to influence stakeholders, at all levels, both internally and externally.
• strategic thinking and the ability to drive service development and maximise income, whilst mitigating risk.
• Understanding of commissioning landscapes – NHS (national and local levels), continuing health care, education, and private.
• Ability to work in a matrix environment, with resilience, determination and passion.

Interview Date:    Monday 22nd September 2025

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Executive Director (4 Day Work Week)

For over 30 years, The Women's Budget Group (WBG) has influenced UK policy through rigorous gendered economic analysis. Our work is cited in Parliament, the media, and by campaigners across civil society. We’re proud of our collaborative culture, our commitment to intersectional feminism, and our track record of impact—from budget assessments to grassroots training.

We are now seeking a visionary Executive Director to lead our nationally respected feminist economics organisation into its next chapter. If you're passionate about social justice, thrive at the intersection of research, policy and activism, and want to reshape how the economy works—and for whom, we would love to hear from you.

As Executive Director, you will:

• Lead strategy and organisational development with integrity and care
• Interpret macro-economic concepts to develop, articulate and defend advocacy positions. (Independently and alongside subject matter experts.)
• Represent WBG to senior stakeholders across government, media, and civil society
• Oversee research, communications, training, and impact measurement
• Drive fundraising and ensure financial sustainability
• Foster a high-performing, inclusive team culture

We are seeking a strategic thinker with vision and drive who holds a collaborative, inclusive and empowering leadership style. You will be able to demonstrate high integrity, resilience and adaptability, and perform comfortably in ambiguity and complexity. Seeing beyond immediate outputs towards longer-term systems change.

You will:

• Be committed to women’s rights and equality, understanding how intersecting inequalities affect different women
• Hold recent, demonstrable experience engaging with macroeconomic issues
• Possess either some qualification in Economics, or clear evidence of equivalent professional expertise.
• Hold experience in a senior leadership policy, research, advocacy, or campaigning role
• Thrive in communicating an organisation's mission across all mediums, including public speaking and live media interviews
• Excel in building trusted relationships with the likes of government, civil society, academia and grassroots movements
• Possess robust financial acumen, with experience overseeing budgets, ensuring sustainability, and cultivating and stewarding funding relationships

We welcome candidates from all backgrounds, especially those whose lived experience reflects the structural inequalities we seek to address. Job shares and flexible working arrangements are strongly encouraged.

How to apply

WBG is partnering with Doing Good Recruitment on this appointment. The full job pack can be found attached and also on their jobs page.

If you require any adjustments to the recruitment process, please do let them know; we’re committed to making this process inclusive and accessible.

To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment’s application page.

Interviews commence late September/early October

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings. 

About the Role

We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers,  2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.

Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand.  We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services.  The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Some duties will include (but are not limited to) –

1. Monitor and manage workload, organise schedules, ensuring that work is purposeful, targets are clear and support staff to reach their potential and feel valued.
2. Support staff with regular supervision using the Age UK Croydon Empowerment Striving for Excellence, Innovation process
3. Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
4. Oversee recruitment and support for volunteers across the service.
5. Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
6. This list is not exhaustive.

Closing date for applications: 12pm, 18th September 2025

Interview Dates: 24th September 2025

This post is subject to a Disclosure and Barring Service check

CV’s will not be accepted

Z2K is a small but fearless anti-poverty charity. We combine frontline advice with bold influencing to tackle the systems that drive poverty - and we’re recruiting our first Major Donor & Corporate Lead.

You’ll lead on building and delivering our strategy for major donors and corporates, cultivating long-term partnerships rooted in shared values. Working closely with our Chief Executive, senior leadership team and trustees on major donor and corporate fundraising, and with our Communications Lead on fundraising communications and campaigns, you’ll shape compelling approaches to inspire support. You’ll also line manage our Fundraising Officer (grant funding & events), helping diversify Z2K’s income to change lives and challenge injustice. This is a hands-on role with plenty of scope to shape your approach. You’ll lead on identifying new prospects, crafting compelling proposals, and making the case for support to a wide range of external audiences. 

You’re a strategic relationship-builder who thrives on finding and forging connections that deliver lasting impact. You bring a track record of securing income from major donors and corporates, whether in the charity sector as through a business development function in the private sector. You know that successful fundraising starts with research, curiosity, and consistent cultivation. You’re confident identifying new prospects, opening doors, and developing tailored approaches that speak to both hearts and minds.

You’ll be part of a collaborative, values-led team, and your work will directly contribute to our ability to improve lives and push for systemic change.

You will benefit from 31 days annual leave + bank holidays, enhanced sick and parental leave, matched pension up to 5%, income protection, life insurance, and an Employee Assistance Programme.

Terms:

• Start date: 3rd November 2025
• Salary: £24,512 per annum actual salary (£30,640 FTE, inclusive of £3,990 London Weighting)
• Location: Hybrid - across South London community hubs, HMP Bronzefield, remote working

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:

This role will be based in both HMP Bronzefield and in our community-based hubs in South London, delivering specialist housing support with women impacted by the criminal justice system in prison and the community.

Key responsibility areas

1. To deliver an effective accommodation intervention for women impacted by the criminal justice system.
2. To develop effective relationships with key stakeholders, such as housing departments, probation, prison, to ensure a collaborative approach to women’s accommodation needs.
3. To provide expert advice and support to colleagues, including upskilling through information and training sessions.
4. To work with colleagues to take a system change approach to tackling key issues, such as housing, for women affected by the criminal justice system.

For full job description, please download the recruitment pack.

Digital Learning Lead – UX / UI

Salary: £40,000 per annum
Contract: Fixed term until April 2027
Location: London (EC1M) with hybrid working (1–2 days per week in office)
Hours: Full time (35 hours per week)
Closing Date: 28 September 2025, 5:00 PM
Interview Dates:

• First Stage (online): 14–15 October 2025

• Second Stage (in person): 22 October 2025

Use your UX/UI and digital learning expertise to shape the future of technical education.

At WorldSkills UK, we believe in the power of skills to change lives, boost the economy, and raise the prestige of technical and vocational education. We’re looking for a Digital Learning Lead – UX/UI to play a pivotal role in developing and improving the Learning Lab, our online platform for educators and trainers across the UK’s technical and vocational education sector.

This is an exciting opportunity for a creative, user-focused digital learning expert who’s passionate about supporting educators and driving up standards in teaching and training.

Key Responsibilities

• Lead the design and development of the Learning Lab, ensuring an intuitive, engaging, and accessible user experience.

• Own and optimise the educator journey from first visit to repeat engagement using data, feedback, and testing.

• Collaborate with internal teams and external partners to develop new features and improve platform functionality.

• Apply strong UX/UI design skills to deliver impactful, user-centred digital solutions.

• Manage platform projects, budgets, vendors, and reporting processes.

• Promote high standards in design, accessibility, and inclusivity across the platform.

What We Offer

• Salary of £40,000 per annum

• Hybrid working (with 1–2 days in our London office)

• 25 days annual leave (plus bank holidays), rising with service

• 6% employer pension contribution (with 3% employee contribution)

• Healthcare cash plan & life insurance (3x salary)

• A flexible and supportive working culture

How to Apply

1. Your CV (Word format with identifying details removed)

2. A supporting statement explaining your suitability for the role

3. A separate document with your contact details and confirmation of your right to work in the UK

4. A digital portfolio (PowerPoint or PDF, max 5 slides / 10MB) showcasing your UX/UI work and approach

Join the Bone Cancer Research Trust to lead our trusts and foundations fundraising, securing c.£500,000 per year to support life-changing bone cancer research and patient services. You’ll shape a strategic fundraising programme, building multi-year partnerships while delivering immediate income targets.

We’re looking for a proactive, strategic fundraiser with strong relationship-building and analytical skills, confident representing BCRT externally, developing compelling proposals, and spotting long-term opportunities.

As a leader, you’ll inspire your team, bring fresh ideas, and connect funders with real impact, helping us deliver vital support for patients and families affected by primary bone cancer.

Rivers Project Officer 
Reference: RPO25 
Location: Colne Valley Park Visitor Centre, Denham, Nr. Uxbridge 
Contract: Permanent 
Salary: £28,000, rising to £29,500 upon successful completion of probation period 
Hours: 37.5 hours per week

We are looking for an enthusiastic Rivers Project Officer to deliver a variety of river enhancement, monitoring and citizen science-based community engagement across the Colne Catchment.

Summary of role: This is an exciting opportunity for someone who’s passionate about healthy rivers, skilled in ecological monitoring, and keen to bring people together to care for their local environment. The Rivers Project Officer will deliver river enhancement monitoring, and community engagement initiatives across the Colne Catchment — a landscape that stretches from internationally rare chalk rivers to the gravel pits and reservoirs of the Colne Valley Regional Park. This unique catchment supports remarkable wildlife, offers diverse recreational opportunities, and plays a vital role in public water supply.

Key responsibilities include:

• Gathering and analysing environmental data to inform action and solve catchment challenges.
• Monitoring water quality, riverfly populations, and physical habitats.
• Organising citizen science and hands-on conservation activities with local communities.
• Inspiring awareness, stewardship, and practical enhancement of local watercourses.

Our office in the middle of a country park right next to a chalk stream is a special place to work!

Groundwork South

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Closing date for applications: Thursday 2nd October 
Interview dates: 
1st Stage – Wednesday 8th October
2nd Stage – Tuesday 14th October

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

The Access to Justice Founation is seeking a manager to lead data systems, quality, and management across our organisation. The successful candidate will:

• Oversee data collection – ensuring we collect the right data, in the right way, as accurately as possible
• Maintain the systems that hold our data (primarily Salesforce)
• Support colleagues to access, use, and present our data.

This role will report into our Operations Team, which has a cross-functional remit and provides support to all other teams at the foundation. We’re looking for someone who can work collaboratively and employ a customer-centric approach to support colleagues and enable their work. Further, the Foundation is in an exciting period of growth, and we’re currently making a major investment in our Salesforce instance while also developing our team’s data capabilities. We’re looking for someone who is proactive and enthusiastic to jump into this role. You will help nurture and support a critical piece of our organisational infrastructure and our team’s capacity. With support from the senior management team, you will be at the heart of our efforts to successfully manage all our data and related systems.

Please see the full job description and recruitment pack below.

About us  

We’re Morden College: an almshouse charity providing older people with housing in south-east London. At the heart of everything we do is our goal to improve the lives of our residents so that they can live well for as long as possible. Our community of 250 older people live in Morden College’s almshouse accommodation at Blackheath and Beckenham, and in our care home. We are committed to enabling our residents to live independent, fulfilling, and healthy lives while receiving the right level of support when needed. Residents enjoy a range of events and activities to take part in, and each site offers facilities for socialising including putting and croquet lawns, bars, and Café 19 in the John Morden Centre at Blackheath. 

As part of the Morden College team, you will play a key role in challenging ageism, promoting healthy ageing, and fostering social connection. We value equity, diversity, and inclusion and embrace technology to ensure sustainable and high-quality services. Our community is a place where both residents and staff thrive. 

About the role and who we are looking for 

We are seeking a Sustainability and Evaluation Officer to play a vital role in helping us build the foundations of our sustainability and impact work during a key period of organisational development and change. 

Reporting to our Sustainability and Impact Lead, this role will provide essential analytical, coordination, and stakeholder engagement support as we: 

• Develop and implement a Monitoring, Evaluation and Learning (MEL) framework 

• Complete our first environmental and social impact baseline assessment 

• Prepare our first Sustainability and Impact Report 

• Begin embedding ESG (Environmental, Social, and Governance) and sustainability principles into all aspects of our operations and services. 

Much of this work will involve identifying and organising data currently dispersed across the organisation (e.g. spreadsheets, systems, teams), contributing to the development of a new CRM system, and building processes and tools that enable us to better measure, evaluate and communicate our impact. 

You will work closely with colleagues across all departments – particularly in resident services, property, hospitality & commercial, IT and finance – as well as with residents and external partners.  You’ll also help ensure sustainability and impact considerations are built into how we make decisions, improve services, and report externally. 

This role is ideal for someone early to mid-career with strong data and evaluation skills, excellent attention to detail, and an interest in how environmental and social change happens within complex organisations.  If you’re proactive, values-driven, and excited to shape something new, we’d love to hear from you. 

Main duties and responsibilities    

1. Data discovery and management 

• Locate, clean, and organise data from across the charity (including resident services, environmental data, property portfolio, HR and finance) 

• Help define and implement consistent data collection processes to improve quality and accessibility of information 

2. Evaluation and learning 

• Support the development and implementation of our Monitoring, Evaluation and Learning (MEL) framework 

• Conduct or contribute to evaluations using both quantitative and qualitative methods 

• Gather resident feedback through interviews, surveys, focus groups, or other participatory methods 

3. Sustainability and ESG support 

• Assist in collating environmental and ESG data (e.g. waste, water, energy, transport, emissions) from across our sites and operations 

• Support the analysis and presentation of environmental data for our baseline assessment and future reporting 

• Contribute to the integration of ESG standards into reporting and planning 

4. System and process development 

• Work with colleagues and external providers to define impact-related data requirements for our new CRM system 

• Support data migration, clean-up, and integration activities linked to sustainability and impact 

5. Reporting and communication 

• Contribute to the development of our first Sustainability and Impact Report 

• Produce clear, accessible summaries, visualisations, dashboards, and insights for internal and external audiences

6. Grants and service impact 

• Support the monitoring and analysis of our charitable giving and grant-making (including out-pensions and grant organisations) 

• Help identify how we can better evidence the impact of our services to residents and other stakeholders 

7. Coordination and admin support 

• Provide administrative, scheduling, and coordination support across sustainability and evaluation projects 

• Contribute to stakeholder engagement activities with residents, partners and staff 

Person specification 

Essential 

• Experience working with data: gathering, cleaning, analysing, and presenting it clearly and effectively 

• Knowledge of evaluation and research methods (qualitative and quantitative) 

• Understanding of MEL, impact evaluation, or theory of change approaches 

• Strong interpersonal and communication skills; able to build trust, work collaboratively, and explain complex ideas in accessible ways 

• Strong organisational and project management skills with attention to detail 

• Ability to work independently, take initiative, and manage multiple priorities 

• Comfortable using Excel and other data tools (e.g. Power BI, Tableau, survey tools) 

• Interest or experience in ESG, sustainability, or social impact 

• Awareness of data ethics, confidentiality, and responsible data use 

Desirable 

• Experience working in a housing, charity or public sector, environment 

• Familiarity with CRM systems and experience supporting system development or data migration 

• Knowledge of ESG or sustainability frameworks (e.g. SRS, SDGs, GRI, TCFD) 

• Experience engaging with service users, residents, or communities in a participatory way 

• Experience working with or engaging older people, particularly in residential, community, or service settings 

This job description is not meant to be exhaustive and will be reviewed and amended as necessary to meet the changing needs of the organisation.  It will also be used as the basis for determination of objectives and the contents will be used as part of the appraisal process

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice. 

Our Nest Project brings advice and improved awareness and knowledge to migrant families with young children, through community settings in Lambeth and Southwark. The project aims to reach families with the information and advice they need in order to resolve their status before they fall into crisis, and allow them to live safely and access opportunities.

The Nest Project Coordinator will lead on developing partnerships with and providing training to staff and volunteers in community settings as well as providing immigration advice and casework.

We would love to hear from you if you have: 

• Experience of providing immigration advice and casework support to migrant individuals who have complex needs, working sensitively and effectively within community settings.
• A strong track record in establishing and developing partnership working, and delivering training/workshops within community settings.
• Authorisation to provide immigration advice at IAA Level 1 or higher, and a strong understanding of the rights and entitlements, support available to the client group and of referral processes to statutory and non-statutory support agencies.

Benefits include: 

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
• Additional long service annual leave days up to a maximum of an additional 5 days per year.
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution.
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans.

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Position: Social and Digital Media Creator
Type: Full-time (35 hours a week), Fixed Term contract until 15th September 2026
Location: Office-based in London with flexibility to work remotely
Salary: £33,044 per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note this is a part-time or fixed term contract until 15th September 2026.

We’re looking for a Social and Digital Media Creator to join our dynamic social media team!

You'll be a digital native, committed to delivering engaging, accessible and inclusive content to our audience of over 190,000 followers.

Day-to-day, you’ll plan and deliver social and paid media strategies to drive flagship marketing campaigns and daily channel activity. You’ll use insights to increase engagement, raise awareness, attract and retain supporters, and drive conversions against KPIs.

Leading social content production, you’ll be confident in creating videos and graphics. You’ll proactively drive our UGC (user generated content) media, building strong relationships with external community voices to co-produce community-focused videos.

The role also involves planning, writing, building, and sending emails to key audiences using our DotDigital email service provider.

You’ll collaborate with colleagues across the Society to help deliver an ambitious programme of digital campaigns.

If you’re looking for a creative role where you can make a real difference, apply today!

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9:00 on Wednesday 17th September 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.