Supporter communications specialist jobs
Carer Wellbeing Workers provide invaluable services to help improve carers’ resilience and ensure they are supported to maintain their caring roles. They provide tailored information and advice, practical, emotional and planning support, peer opportunities, contingency planning, active listening and through partnership working are pro-active in the identification of carers.
Using experience of working with adults and families, a working knowledge and / or lived experience of social care and health, the postholder will use excellent communication and interpersonal skills to offer carers one-to-one and group support either face to face, via the telephone or using virtual video mediums such as Zoom or MS Teams.
The role is a mix of remote / homeworking and community venues. You will be expected to be readily able to travel across Adur, Arun and Worthing to deliver carer support and on occasion to venues across the County to attend meetings and training as required.
Interview Date: 19-21 January 2026.
Key Role Summary
Information & Guidance: Offer tailored, personalised information, guidance, emotional, and practical support to carers, helping them navigate local services and make informed decisions.
Empower: Enable carers to communicate issues important to them, set their own priorities, and articulate their needs and wishes.
Community Presence: Work as part of the team to maintain a presence in the community, delivering support through various channels and formats.
Data Recording: Accurately record all interventions on the Client Record Management System to enable timely and informative reports, ensuring decisions are evidenced and all actions recorded.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
• Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading ...
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in Candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting an In Work Employment Support Specialist to join our In Work Service based in Tower Hamlets. This role focuses on supporting people to remain in employment and supporting employers to retain staff who are experiencing mental health challenges.
What you’ll be doing
If you were working with us, you would manage a caseload of clients who are currently in work and have mental health support needs. Your role would focus on helping people remain in their jobs, build confidence at work, and address challenges early before they escalate.
You would work directly with employees to understand their needs, strengths, and workplace challenges. Where appropriate, you would engage with employers to explore reasonable adjustments, communication strategies, and practical solutions that support retention. This requires confidence, professionalism, and a solution-focused approach when working with both individuals and organisations.
In cases where a return to the current role or employer is not possible, you would support clients to explore alternative outcomes. This may include securing alternative employment or working towards a settlement agreement in a supportive and informed way.
You would deliver support using a person-centred and strengths-based approach, while maintaining accurate records and working to agreed outcomes. You would also collaborate with referring teams and other professionals to ensure coordinated, client-led support.
The role is part-time, working 21 hours per week, including one late evening to ensure accessibility for people who cannot meet during working hours. You would be based in Tower Hamlets two days per week, attend meetings with employers across London, and have the option to work from home one days per week.
What you’ll need
Experience of in-work or retention support is not required. However, we are looking for someone who has:
-
Experience in employment support or a related role.
-
A strong interest in mental health and its impact in the workplace.
-
Confidence engaging with employers and discussing sensitive workplace issues.
-
Excellent communication and organisation skills, with the ability to manage a caseload effectively.
-
A genuine desire to help people stay in work and support employers to retain staff.
We welcome applications from people with lived experience of mental health, either personally or through a close contact. Full training will be provided.
What we offer beyond your salary
-
30 days annual leave plus paid public holidays (FTE)
-
Employer pension contribution of 6%
-
Flexible hybrid working arrangements
-
Wellbeing Hour every fortnight (FTE) for activities that support your wellbeing
-
Training and ongoing professional support
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
-
We actively recruit and carefully review all applications. We only progress candidates who provide meaningful answers to the screening questions.
-
Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
-
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people maintain meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please complete and add the provided cover form to the end of your CV when uploading, applications without a cover form will not be considered. Please ensure you address the person specification points in your cover form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will be responsible for delivering support to individuals experiencing complex ill mental health and substance misuse issues, targeting achievable outcomes that promote and deliver positive outcomes for tenants in our services.The post holder will be responsible for delivering evidence-based interventions with a holistic assessment to support personalised recovery and promotion of independent living skills. Multi-disciplinary team working will be a part of the role, utilising and offering additional support and advice from partners and wider network services.
Key Responsibilities
Support Assessment & Delivery
- Implement and deliver dual-diagnosis support through 1.1 and group sessions to tenants experiencing issues with poor mental health and substance misuse.
- Undertake joint holistic assessments and risk assessments with tenants participating in the service to determine service and support needs and identity where these can be met.
- Provide outcome-based support measured against goals, personal aspirations of the tenant, and their achievements.
- Working with tenants, encourage them to identify their own goals and work towards independence and resilience. The key aims are to reduce the need for acute clinical interventions and hospitalisations.
- Put in place with the tenant, agreed SMART targets with a range of evidence-based interventions that addresses areas of need, such as harm minimisation, prevention of relapse for those in addiction recovery, and improved self-awareness and motivation.
- Through collaborative working with other teams in the organisation, enhance the personalised and choice-led support plan of tenants to integrate with their tenancy support needs and reducing the risk of tenancy loss due to dual-diagnosis issues.
- Help reduce episodes of crisis though support initiatives such as peer-led support groups.
- Be proactive in observing and responding to changing characteristics of tenants receiving support, recognising deterioration in mental wellbeing and putting in place interventions that reduce the likelihood of more acute support needs.
- Be a point of contact for tenants who are on the verge of experiencing a crisis episode, providing appropriate support and interventions to help avoid the need to access acute services.
- Foster positive working relationships with external stakeholders, breaking down barriers and improving access to appropriate support services such as specialised mental healthcare and addiction recovery programmes.
- Develop effective community links that expands support resources that to be offered to tenants.
- Develop all support plans and coaching sessions to embrace the key elements and principles of Trauma Informed Practice and Psychologically Informed Environments.
- Keep up to date with strategies and methodologies used in the support sector to ensure dual-diagnosis support in the organisation remains at a high level for all tenants accessing it.
- Promote the achievements of tenants receiving support through KPI reporting and case studies.
- Recognise goals and aspirations achieved by individuals and using the evidence obtained, formulate and develop future support plans and strategies that enhance the service.
- Work with team leaders and managers to develop our lived experience support in a structured and safe way.
- Deliver practical harm reduction, relapse prevention, and coping strategy workshops.
Risk Management
- Ensure accurate and up to date risk assessments are undertaken, putting in place effective risk management plans to mitigate risk of harm, neglect, and any other areas of risk to the tenant, staff, and wider community.
- Ensure all records and support plans are managed in compliance with organisational policies governing confidentiality, privacy, data sharing consent, and keeping to the requirements and principles of the UK GDPR.
General Responsibilities
- Support colleagues through the sharing of support strategies and techniques that will benefit tenants outside of dual-diagnosis sessions.
- Foster positive and effective working relationships with colleagues in the Housing and Support teams.
- Ensure adhere to Stay’s policies & procedures
- Represent the charity at relevant external meetings or forums as required.
- Always maintain professional boundaries and confidentiality, upholding the charity’s values and ethos.
- Participate in team meetings, training, supervision and appraisals as required.
- Undertake any other duties as reasonably required by the Operations & Services Manager.
- Ensure that Equality, Diversity and Inclusion is actively promoted in all areas of work.
The client requests no contact from agencies or media sales.
Position: Community Support Senior Officer x 3
Type: Full-time (35 hours a week), permanent
Location: Homebased (1 x with access to North West England, 1 x with access to East Midlands and 1 x with access to West Midlands). Must have access to a car with clean driving licence
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £ 33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note, you must have access to car with a clean driving licence for this role.
Join us as a Community Support Senior Officer and make a real difference!
In this pivotal role, you’ll provide high-quality support to volunteers, volunteer managers, and service providers across our community networks. You’ll help ensure enquiries are resolved promptly, guide volunteers through their journey, and work collaboratively to maintain well-governed, compliant groups that meet local needs. If you’re passionate about empowering volunteers, skilled in communication and planning, and eager to contribute to positive change for people affected by MS, we’d love to hear from you.
Closing date for applications: 9:00 on Monday 5 January 2026
We anticipate interviews will take place week commencing 12th January 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Specialist Employment Consultant will facilitate and co-ordinate employment case-working support for CTP (Assist) Service Leavers and Veterans up to 2 years post-discharge in order that they find appropriate and sustainable civilian employment or other appropriate vocational outcomes.
Interested? Want to know more about the Charity? Check out our Website
Eager to know more the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 23 December 2025
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Main purpose of post
• Provide direct support to people affected by cancer by meeting in person with or providing digital or telephone support to people using the service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of competence in relation to cancer. This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with clinical teams, primary care teams and community partners where necessary.
• Provide care coordination around the individual to ensure their experience of support feels seamless and is transparent, including support from partner agencies.
What you do
Delivery of information and support to people living with and beyond cancer and their families
• Provide information and support within level of competence of the post (Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and identify the required level of intervention.
• Support users sensitively to help them understand clinical information they have been given (e.g. around diagnosis, treatment, effects of the illness and treatment, cancer terminology), helping to resolve situations where users feel they have been given conflicting information. This will include addressing concerns and queries and working to resolve them and the ability to recognise and work within the limits of own competence and responsibility is crucial, referring issues beyond these limits to relevant people.
• Understand that there will be frequent exposure to distressing/ highly distressing situations and deal with difficult and highly emotive situations in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who need help in accessing or understanding information, referring to appropriate members of the wider clinical team (CNS, oncologist) when appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or equivalent experience whilst demonstrating awareness of the limits of own practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of cancer, healthy living, diagnosis, treatment options, side effects and living with cancer, in the most appropriate format (e.g. written, verbal, and others as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and facilitate access to services e.g. specialist benefits advice, complementary therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity and externally to address issues identified, and seek advice with more complex issues, directly involving others where necessary, e.g. Clinical Lead (HCP), Cancer Information and Support Advisors, Head of Cancer Support Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships with partner organisations in primary and secondary and the voluntary the sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.
Operational Delivery
• Collect and collate data regarding contacts with people who use the service both in person and by telephone and produce reports of activity as required.
• Plan and organise events and displays externally liaising with departments and agencies as required.
• Lead discrete projects or service improvements under direction of the Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service, including attending events and outreach sessions across South Yorkshire, North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure working environment and maintain accurate documentation and report any concerns.
• Act as a role model by demonstrating expertise and maintaining credibility, ensuring a positive image of Weston Park Cancer Charity is maintained.
Role Summary
Julie’s Bicycle (JB) is seeking a Climate Change & Sustainability Specialist to work across our Creative Green Consultancy Programme and on Partnership Projects and Arts Council England Programme. This is a rare opportunity to join JB’s passionate, expert, and friendly team at our internationally renowned non-profit, working at the intersection of culture and the climate crisis.
Job title: Climate Change & Sustainability Specialist
Contract: Preferably 0.8 FTE (full-time can be considered for the right candidate), 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £39k to £41k p.a. (pro rata), depending on experience
Reporting to: Creative Green Programme Lead
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
- Annual leave is 25 days per year (pro rata) plus standard bank holidays
- Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
- All employees are able to claim 1 hour a week for personal wellbeing
- Pension scheme enrolment and 6% employer contributions (reviewed annually)
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role - to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB is a leading non-profit putting climate action at the heart of culture. We believe that creativity is a powerful catalyst for change—and that the arts and cultural sector has a vital role to play in building a just, regenerative future.
For over 15 years, we’ve worked with artists, cultural institutions, funders, and policymakers to mobilise creative climate leadership through advocacy, research, policy influence, training, and community building. We champion climate justice, centre equity, and believe that environmental solutions must be driven by cultural shifts as well as systems change. For more information, please visit our website.
About Key Programmes
Creative Green and Creative Climate Partnerships
Julie’s Bicycle’s Creative Green and Partnerships programme works with individual organisations and networks through consultancy and partnership. The programme combines sustainability expert advice, networking and peer-to-peer knowledge, supporting a wide variety of organisations in arts and culture to embed environmental sustainability into their value. From developing environmental action plans and training to designing net-zero pathways and sustainable exhibitions, we support organisations in incorporating sustainability into their strategy and governance, understanding their ecological impacts, and developing and monitoring action plans and practices.
We collaborate to enable practical action for transformational change by working with diverse cultural organisations, including those in visual arts, museums, galleries, and theatre. Our Creative Green team partners with various organisations such as the British Film Institute, British Council Americas, Green Libraries Partnership, Tomas Saraceno Studio, Goethe Institute, Independent Cinema Office, Arts Council Ireland, and numerous European funding programmes. We also work with cultural services both in the UK and internationally across sectors including performance and music.
JB offers a suite of free cultural sector-specific carbon calculator tools – the Creative Climate Tools - which are recognised as a world-first platform for carbon reporting and environmental monitoring for cultural organisations and businesses, including venues, tours, offices, and outdoor events.
Our Partnership with Arts Council England
Julie’s Bicycle is the partner for the Arts Council’s Environmental Programme, supporting organisations to take environmental action and meet their funding requirements and supporting the Arts Council to drive positive environmental change within the sector. The programme focuses on delivering support to organisations in: reporting their impacts and taking action using the Creative Climate Tools; running events, peer sharing sessions, webinars, signposting to and developing resources to deepen understanding around data use, and relevant topics in sustainability; broadening access to climate literacy via e-learning; providing a strand of workshops to provide targeted support for artists, creatives and freelancers, and; to inspire, develop and nurture sector leadership via a number of dedicated programme strands focused on governance, justice, resilience and decarbonisation. The programme is adaptive, and as we move into 2026, there is a significant opportunity to shape the delivery of our Decarbonisation programme in particular, to respond to the needs of the sector.
Our leadership strands include:
Transforming Energy, our Arts Council England decarbonisation programme. This programme currently has two strands: Buildings Net Zero Energy supports building-based organisations in enhancing their energy management processes, and our Capital Investment Ready programme supports cohorts of advanced organisations in preparing their cultural venues for electrification, with a focus on 2030 decarbonisation goals.
Additional strands include our Board Environmental Champions program, which helps trustees and board members of National Portfolio Organisations (NPOs) and Investment Principles Support Organisations (IPSOs) incorporate environmental responsibility into governance, supported by a champions guide and peer networking sessions. The Leading Resilience programme, an ongoing pilot and mentoring initiative, fosters leadership within the portfolio and sector by enhancing understanding and skills for adapting to climate impacts. The Creative Climate Accelerator is a free training course designed for individuals from diverse and underrepresented backgrounds, empowering them to develop skills and confidence to drive change in their communities.
The Role
We are looking for an outstanding individual to join our team as a Climate Change & Sustainability Specialist, to lead and facilitate the management of strands of work on these programmes:
-
Transforming Energy - Arts Council England (30% FTE)
-
Creative Green and Partnership programmes (50% FTE)
The work involves project-managing and delivering key partnership projects, and supporting collaboration with both subsidised and commercial cultural organisations, as well as with networks of organisations, funding bodies, cities, and local authorities. We focus on projects that generate knowledge that can be shared with the broader sector to promote climate action.
Candidates will have strong knowledge of the environment and climate, including their root causes, impacts, key issues, solutions, and approaches. You will have the confidence to embed sustainable practices across operations, strong facilitation skills, and the ability to drive change and governance in organisations and networks.
You will be passionate about the cultural sector's unique role in accelerating a just energy transition and inspiring wider action. We would particularly welcome expertise in community energy networks and solutions, nature restoration and carbon sinks, and broad environmental management and the just transition.
You will have proven project management experience and be able to combine strategic thinking with on-the-ground delivery across all project stages, leading consultancy activities, including mentoring clients and running public-facing sessions. An excellent communicator and confident project manager, you will have a flexible, solution-focused approach.
Responsibilities
As part of the Creative Green and Creative Climate Partnerships team, our Climate Change & Sustainability Specialist will manage partnerships, working closely with a wide range of high-profile organisations in the arts and culture sector to help them understand, manage and improve their commitments to climate action and a just transition. A typical month might involve developing sustainability advice for cultural organisations supported by international cooperation, developing and delivering sustainability training for libraries, researching opportunities for climate action for artistic residencies, analysing environmental management data and writing recommendations and reports, helping write new proposals for partnership development, creating recommendations to influence cultural policy funding in the UK and Europe, creating a net zero plan for museums and theatres, supporting the sustainable production of exhibitions and performances.
With the Arts Council England programme, you will lead the management and delivery of the strand focused on decarbonisation, working collaboratively with the team. There is a significant opportunity to shape the programme to support organisations in decarbonising across key focus areas, including community energy schemes, district heat networks, nature-based solutions, circular economy initiatives, and energy management approaches, among others. Beyond this key strand, they will collaborate with the team to support aspects of delivery and contribute to team activities across the wider programme as appropriate. They will also collaborate on delivery support and contribute to wider team activities.
Key responsibilities:
Project scoping and proposal writing
- Actively seek partnership development opportunities that align with our strategy and aims.
- Scoping and planning new projects.
- Writing competitive proposals for new partnership projects.
Project Management and delivery
- Full project management, including managing timelines, resources, contracts, and budgets. This includes high quality, timely delivery of project strands, resources and events within the Creative Green and Partnership programme.
- Managing and delivering the decarbonisation strand of the Arts Council England environmental programme, and evolving the focus and support provided for organisations in line with sector needs.
- Designing and facilitating training and focus groups for organisations and specific stakeholder groups/networks, leadership sessions in person and/or virtual.
- Analysing environmental data focusing on energy, materials, carbon footprint calculation, environmental data and science-based targets and life cycle analyses.
- Developing strategic pathways for organisations to decarbonise towards achieving Net Zero Carbon emissions with emphasis on a Just transition and sustainability plans for cultural organisations. Carrying out the necessary research to respond to specific organisational / sector challenges.
- Developing clear and accessible communications about decarbonisation strategies and progress for a variety of internal and external audiences.
- Producing reports, strategy, policies, action plans, tools and resources.
- Providing advice on how clients can meet environmental regulations.
Learning and knowledge Sharing
- Distilling and synthesising learning, insights and knowledge arising from projects.
- Clear communication and active sharing of knowledge with the wider team to support and enhance internal learning
- Presenting findings and recommendations to clients, partners, Julie’s Bicycle’s team and broader stakeholders.
- Keeping up to date with current research and legislation.
Experience And Skills
Essential
- Significant experience (five to seven years) of working in environmental sustainability programmes or a similar role.
- Demonstrable experience of successfully managing environmental projects, working in partnership with external organisations
- A degree in environmental science/studies/management/sustainability and/or another relevant academic discipline area, or evidence of equivalent expertise.
- A proactive, flexible approach, and the ability to progress work independently in a fast-paced environment.
- An interest in the arts and culture, the role they can play in the climate crisis, and the sustainability issues that impact this sector.
- Demonstrable expertise related to a range of the following: decarbonising pathways and just transition, community energy networks and solutions, nature restoration and carbon sinks, broad environmental management and circular economy, and sustainability in the supply chain.
- Deep commitment to climate justice and to threading this throughout their work
- Experience and confidence in designing and facilitating workshops, training and focused group discussions or similar.
- Experience in writing proposals and relationship management with high-profile organisations.
- Experience in project management from the beginning to the end of a project, including learning and evaluation.
- Experience in carbon footprint calculation, conversion factors, and analysis.
- Experience in undertaking consultation and information gathering with organisations from which to develop strategy, policy, and action plans.
- Client/ Partners-facing presentation skills.
- Excellent written skills.
- Scientific and numerical skills.
- Strategic thinking.
- Excellent attention to detail.
Desirable
- Sustainability experience gained within the cultural sector / specific experience working with museums and galleries, performance venues, theatres or cultural services.
- Business skills and commercial awareness.
- Understanding of communications strategies.
- Experience of writing reports, guides, and communication materials for non-academic audiences.
- IEMA membership or similar.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
-
Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 18th Jan 2026.
We encourage people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from people of colour and those who self-identify as disabled.
Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £46,104 – £51,176
Location: Remote with regular travel to Downton and London
Hours: Full time, 35 hours per week
Contract: Permanent
We have an exciting opportunity for a Senior Legacy & In Memory Manager to join our Commercial Directorate at Help for Heroes. This pivotal role will shape and maximise one of our most important income streams, ensuring we can continue delivering life-changing support for the Armed Forces community.
Legacy and In Memory income contributes over half of all fundraised income, making this a strategically significant role with the opportunity to drive meaningful and lasting impact. If you are an experienced, collaborative and strategic leader with expertise in legacy fundraising, legacy administration and/or in memory giving, this could be your perfect next step.
About the Role
Reporting to the Head of Mass Fundraising, you will lead the development, delivery and continuous improvement of our Gifts in Wills and In Memory programmes. You’ll shape strategies that drive sustainable income growth, ensure operational excellence, and deliver exceptional stewardship for supporters, families and executors.
You will oversee all aspects of legacy marketing, legacy administration and in-memory giving, ensuring compliance, accuracy and sensitivity in this specialist area. You will also provide clear reporting and forecasting to track performance and identify future income opportunities. Working collaboratively across the charity, you’ll embed best practice, enhance supporter journeys and maximise long-term income opportunities.
As a senior leader, you will guide and develop a skilled team of five, championing a culture of collaboration, learning and data-led decision-making.
About You
You’ll be a strategic, compassionate and resourceful leader with a strong background in legacy fundraising, legacy administration and/or in memory giving. You’ll bring both technical expertise and emotional intelligence — able to oversee sensitive stewardship activity, manage complex matters confidently and influence stakeholders at all levels.
We’re looking for someone with:
- Significant experience in legacy fundraising, legacy administration and/or in memory giving
- Strong understanding of legacy marketing, supporter journeys and charity-side legacy processes
- Demonstrable team management or leadership experience
- Experience overseeing sensitive, high-quality stewardship to supporters and families
- Excellent communication and relationship-building skills
- Strong analytical and data-led decision-making capability
- Confidence in managing budgets, forecasting income and reporting on performance
- A values-driven, empathetic approach and commitment to delivering excellence
Due to the specialist nature of this role, we can only consider applicants with relevant experience in legacy fundraising, legacy administration or in memory giving, as well as demonstrable leadership or team management experience.
About the Team
Our Mass Fundraising team sits within the Commercial Directorate and is responsible for building strong, trusted relationships with supporters across the UK. Legacy & In Memory giving is a cornerstone of this work, enabling us to deliver our LiveWell Strategy and ensure every member of the Armed Forces Community can live well after service.
You’ll join a passionate, expert and purpose-driven team who champion innovation, empathy and excellence in everything they do.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
- Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 29th December 2025
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Salary: £25,185.16 per annum pro rata (£13.09 per hour)
Hours of work: 4.5 hours per week on Friday mornings (with potential for ad hoc additional hours)
Annual Leave: 26 days rising to 32 days per year (plus bank holidays) pro rata
Location: Home based with regular travel around Denbighshire and outskirts
Who Are We & How Are You Supported
Vision Support is a well-established organisation with a strong history in promoting independence and support to people with vision impairments (VI) and dual sensory needs. Offering a wide variety of services for vision impaired people across Cheshire, Halton and North Wales, including counselling, digital skills, financial wellbeing and benefits advice, home visiting, community outreach, and peer support. These services complement rehabilitation to create a wraparound service for our clients.
Vision Support’s values are at the heart of everything we do, ensuring that there is a collaborative approach across the organisation, responding proactively to what people say is important to them and supporting people with warmth, dignity, and respect.
Vision Support will fully fund the Deafblind Communicator guide qualification (which entails a 5-day course in Peterborough), for any successful applicant, on the basis of remaining in the role for a minimum of 12 months.
Job Purpose
This role involves working closely with one person, building trust and understanding their individual communication style and preferences.
To transport and accompany the client on shopping trips, medical appointments and any other ad hoc activities; and provide companionship.
This role often involves guiding someone safely in unfamiliar environments and communicating information clearly in ways that suit them (for example, hands-on or tactile communication).
Who You Will Be Supporting
The client values accurate and detailed descriptions, especially when it comes to colours. For example, if a top feels nice, she will ask what colour it is. If you say it is pink, she will want to know what shade of pink. She also needs to know whether an item has a pattern and, if so, what colour the pattern is.
She needs clear information about dates, such as the use-by dates on items both in shops and at home.
When shopping, she appreciates being told about any offers. For instance, she visits Sainsbury’s weekly to buy similar items each time, however she likes to know if there are any deals available, as she may choose to buy those as well.
Overall, when she is given the right information, she can make her own choices confidently, knowing that they are appropriate for her.
Person Specification
All attributes and skills are essential unless otherwise specified.
• Commitment to complete the Level 2 Communicating and Guiding with Deafblind People qualification, and remain within the position for a minimum of 12 months.
• Ability to perform manual hand communication (desirable).
• Be calm and empathetic.
• Own a car and hold a full UK driving licence.
Please note, we reserve the right to close this advert early should we find a suitable candidate.
You may have experience in the following: Guide, Communicator, Communication Support Worker (specialist / Deafblind), Deafblind Manual Interpreter, Intervener (for congenital / lifelong deafblind), etc.
REF-225 277
About Edward’s Trust
Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.
Our Values
RESPECT
We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.
HOPE
A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.
HOLISTIC
Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally, and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.
SUPPORT
Enabling with compassion and care. We provide responsive support that is appropriate, relevant, and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement.
EXCELLENCE
Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.
Role summary
Here at Edward’s Trust, we are excited and committed to growing our service offer and fundraising whilst working with a small but mighty team. We have strong and realistic foundations in the trusts and grants income stream and a secure base of income from long-term committed funders. These funders enable us to reach children and adults through our specialist counselling services and projects alike, but with a huge amount of new work in development, securing new income from trusts and foundations is a high priority for us.
This is an exciting role at Edward’s Trust that will challenge and provide excellent career development opportunities for the successful candidate. This role will deliver essential stewardship to our growing portfolio of warm trust supporters, engaging with them to provide inspirational impact reporting to secure continued funding. Our new colleague will gain exciting CV enhancing experience through working and securing new grants for some of the larger funders which is where we wish this post to focus on.
You will support Edward’s Trust to develop its presence in the trust and foundations world, by working to agreed new business targets and contributing to the creation of a high-quality pipeline of new trust and foundation opportunities.
Key Accountabilities:
- Become an expert in Edward’s Trust current activities and future plans
- Manage a portfolio of trust supporters, providing outstanding stewardship, and ensuring relationships deliver against agreed objectives to enhance the long-term relationship.
- Prepare and deliver engaging bids and reports to share impact and inspire future support.
- Work cross-organisationally to support projects and reporting and to help shape and develop appropriate projects for funding (alongside the Head of Fundraising and Service Delivery Manager).
- Build good working relations with key staff and Trustees of established trust supporters.
- Thank supporters promptly and ensure that progress reports and updates are received by supporters as and when required.
We are open to Flexible Working Requests which can be discussed during interviews.
Supporting bereaved families with care, compassion and hope across the West Midlands



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help support traumatised refugees by creating a community where healing is possible: Part-time, flexible and remote working with travel to Bristol, Bath and South West area as required (currently about 6 times a year).
Join Trauma Foundation South West, a small, welcoming charity providing long-term psychotherapy to traumatised refugees and professional training and supervision to those supporting traumatised people across the South West and nationally.
We are looking for a Communications and Administration Officer (2 days/ 14 hours per week) to play a key role in strengthening our digital presence, supporting our training, supervision and therapy services, and keeping our operations running smoothly.
In this role, you will:
-
Create and schedule social media content, newsletters, and website updates that reflect our values and engage supporters.
-
Assist with simple design work for training materials, presentations, and our annual Impact Report.
-
Provide essential administrative support for our training, supervision, and therapy programmes, including responding to enquiries, coordinating small events, and maintaining accurate records.
-
Support onboarding of new staff and maintain key data to help us deliver safe, effective services.
This is a varied and meaningful role, ideal for someone returning to work, seeking flexible hours, or wanting to make a tangible difference in people’s lives. Working closely with the Directors of Operations and Services, you will thrive in a collaborative, supportive environment that values your initiative, skills, and ideas.
Why you will love working with us
-
Be part of a small, warm team with a culture of collaboration, compassion and courage.
-
Opportunities to shape how our communications and operations develop as the organisation grows
-
Flexible remote working, with up to 6 in-person days/year in the Bristol/Bath area
-
Access to specialist trauma training and a professional development
-
28 days holiday (pro rata) plus bank holidays
Key dates:
- Public information Session: Thursday 18th December at 5pm. Book here if you want to find out more about the role before applying : https://traumafoundationsouthwest.as.me/RecruitmentInformationSession
- Application deadline: Tuesday 6th January 2026 at 11:30pm.
- Interviews: Tuesday 13th January 2026
- Outcomes issued by: Friday 9th January 2026 (non-shortlisted candidates) and Friday 16th January 2026 (shortlisted candidates)
Commitment to diversity and inclusion
We want everyone to be able to participate fully in our recruitment process. If you have a disability or need any adjustments at any stage, just let us know and we will put the right support in place.
We particularly welcome applications from:
- Experts by Experience (people with lived experience relevant to our work)
- People from the Global Majority
- Individuals from all marginalised groups, communities, and backgrounds
- Applicants returning to work or balancing caring responsibilities.
This is a flexible role within a supportive team, with opportunities to take on additional projects if you have skills to bring. You don’t need to meet every requirement to be considered, so if you’re unsure whether you’re the right fit, we’d still love to hear from you.
We are using CharityJob’s application management platform to support anonymised, fairer recruitment. All applications must be submitted via the CharityJob website by the stated deadline.
Before applying, please review the role responsibilities and person specification in the job pack that can be downloaded below.
Please upload:
• Your CV, and
• A supporting statement (no more than one side of A4) outlining your suitability and motivation for the role.
• Details of two referees who know you in a professional capacity.
We want everyone to be able to participate fully in our recruitment process. If you have a disability or need any adjustments at any stage, just let us know and we will put the right support in place.
We improve mental health in people fleeing torture, oppression and war and those who work with them.
The client requests no contact from agencies or media sales.
Job Title: Employment Specialist
Location: West of East Sussex, covering Eastbourne, Saltdean, Newhaven, Hailsham and Lewes
Salary: £25,497 - £30,476 per annum (depending on experience)
Hours: Full-time (37 hours per week) OR Part-time (4 days per week maximum)
Contract: Permanent
Report to: Area Manager
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
Ø Ethical – We work with professionalism, honesty and integrity.
Ø Passionate – We reach out enthusiastically to all who need out support.
Ø Innovative – We inspire, enhance and improve.
Ø Collaborative – We engage, support and share with others.
The Team
The Targeted Support Team deliver a wide variety of programmes to empower young people and adults to improve their confidence and skills and then progress into training and employment.
The Role
This is an exciting time to join CXK as we are looking to extend our work in Supported Employment. These roles will support a small caseload of individuals with a range of needs who are looking to move into work, enabling them to find the right opportunities and sustain the roles through in-work support. The coaches will also need to be skilled in working with employers to support them to make their roles accessible and sustainable. Growing and maintaining a strong employer base will be a central part of these exciting new roles.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· An understanding of the employment needs, and challenges faced by people who experience labour market exclusion
· Experience of working with individuals on a one-to-one basis, developing personalised plans and goal setting
· Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
· Full UK drivers’ licence and use of own vehicle
Core Competencies
· Maths and English GCSE grade C or above (or equivalent)
· Experience working in employment services supporting people to obtain or keep work
· Proven experience of meeting and exceeding outcomes and targets
· An understanding of the employment needs, and challenges faced by people who experience labour market exclusion
· Experience of working with someone on a one-to-one basis
· Experience of providing supported employment services
· Responsible for liaising with employers to facilitate effective communication and coordination
Employee Experience
A career with CXK is rewarding work, enabling you to fulfil your potential. This fulfilling and exciting role provides the opportunity to develop and grow meaningful relationships with a range of services and employers in East Sussex. You will build upon the specialised skills and knowledge relating to Supported Employment and be a positive influence on the lives of people entering work.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Sunday 28th December 2025
Application review date: Monday 5th January 2026
Interview date: Friday 9th January 2026
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment @ cxk. org
.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Bradbury Fields enables blind, partially sighted and people with dual sensory impairments to achieve their potential, giving them the ability to contribute to the social and economic fabric of their local communities. The organisations' overarching aim is to provide advice, support, and guidance from the point of diagnosis and subsequently for as long as people need and require their wide range of services.
Following a period of significant change, Bradbury Fields is entering a new and exciting chapter underpinned by a clear commitment to long-term sustainability. Currently, Bradbury Fields is predominantly funded by statutory sources, the organisation is keen to grow unrestricted income to provide greater flexibility, support core costs, and enable service development for blind and partially sighted people. With core services funding relatively secure in the short term, Bradbury Fields is investing thoughtfully in fundraising growth and is seeking an enthusiastic Head of Fundraising and Marketing – a brand-new role for the charity - to help build a strong, sustainable foundation for the future.
This role has wide ranging appeal. Bradbury Fields are happy to consider candidates for whom this role might be an exciting step up to managing multiple income streams beyond one specialist area, but equally this would be an engaging role for an experienced manager or Head of looking to work for a well established, local charity making a difference to people across Liverpool, ultimately taking their income success to the next level.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please contact THINK Recruitment and our team will support you.
Closing date for applications: Midnight Sunday 18th January 2026
Are you a proactive and a good listener, looking for a schedule that offers unique flexibility in Bristol?
We are looking for people to join our dedicated team providing vital person centred support to people experiencing homelessness in a Level 1 accommodation setting in Speedwell Bristol.
You will be joining a busy service working as a Night Concierge, you will:
- Provide a first point of contact and safeguarding to clients at night.
- Be responsible for dealing with emergencies, undertaking regular health and safety checks on patrols and through monitoring the CCTV system.
- Report incidents or maintenance issues and communicate any concerns or events to the rest of the team.
- This is a lone-working night role, with support available through an on-call system to ensure guidance and assistance is always accessible when needed.
Typical schedule: A rolling night shift rota, including weekends and bank holidays, usually around 9pm-7.30am with 3-4 days off.
About you
This is a great role to learn about working in the charity sector, many of our specialist workers and managers developed a career after starting in Night Concierge roles.
- You don’t need loads of experience. Some time working or volunteering in a similar environment, and an understanding of the issues that affect vulnerable adults experiencing homelessness, who may have complex needs will be beneficial.
- You should have good communication and basic IT skills with the ability to keep records and follow procedures.
- The ability to stay alert and awake during your shift, and work independently.
- Using your initiative to remain calm to identify the appropriate action to take in various situations.
If you think you could interact with clients in a positive and friendly manner throughout the night and be passionate about working in a service that supports people experiencing homelessness, we encourage you to apply!
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 6 January 2026
Interview and assessments on: 19 January 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
We are seeking an inspiring and strategic leader to drive the growth of our philanthropy programme as we deliver our most ambitious strategy yet including a new £200m Global Cancer Appeal for a major development in Chelsea. You’ll lead and motivate a high-performing team, while also managing a personal portfolio and securing large value gifts. This is a unique opportunity to make a real difference for people affected by cancer, working alongside passionate colleagues and dedicated supporters.
What you’ll be doing
- Lead the Philanthropy strategy and drive growth across all high‑value income streams
- Identify, cultivate and solicit major supporters to secure high value donations aligned to agreed targets, including the £200m Global Cancer Appeal.
- Recruit and work with Appeal Board members, senior volunteers and trustees to progress prospects and secure transformational gifts.
- Build strong relationships with internal and external stakeholders, including senior clinical leaders, to shape compelling fundraising priorities and packages.
- Work with the Head of Philanthropy & Special Events and the Head of Trusts, Stewardship and Philanthropy Communications to lead, motivate and inspire our high-performing teams
- Contribute to charity‑wide leadership, governance and risk management; deputise for the Associate Director as appropriate.
About you
You bring a well‑established, highly successful career in high‑value philanthropy, with:
- A proven record of securing seven‑figure and above gifts, and developed expertise in high‑value acquisition and relationship management.
- Experience in identifying, recruiting and managing senior volunteers, and working credibly with donors, board members, VIPs and ambassadors.
- Strategic leadership of senior fundraisers and teams, driving performance, culture and process change.
- Significant budget accountability (c.£1m+), high numeracy and the ability to interpret financial reports and KPIs.
- Excellent written and interpersonal communication skills; confident handling complex, sensitive and confidential information.
- Commitment to equity, diversity and inclusion, embedding inclusive practice across fundraising.
What we offer:
- Hybrid working between home and Chelsea with occasional travel to Sutton.
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from people from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.


