Supporter contact officer jobs

Communications and Campaigns Officer

We’re looking for an experienced Communications and Campaigns Officer to join a busy multidisciplinary communications team. You’ll play a key role in shaping and actioning our approach to communications and campaigns both internally and externally.

Working with a supportive team, you’ll work collaboratively across the Foundation to help us deliver on our new strategy, working on large multi-channel communications campaigns and events, commissioning and coordinating content, and delivering internal comms.

This is a varied role where you’ll work closely with the team, freelancers, charities and the people and communities they support to understand what they do. You’ll work as part of a team to deliver creative campaigns, and plan engaging content that reaches our key audiences, internally and externally.

You’ll be joining us at an exciting time as we lay the foundations of our new strategy as an organisation and deliver on our new comms strategy. You’ll have the opportunity to help shape our comms and deliver on key projects.

About Lloyds Bank Foundation for England and Wales

We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.

This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.

We encourage applications from all sections of our diverse community, irrespective of age, disability, sex, gender identity, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. We want an inclusive organisation that reflects our community and where everyone feels empowered to bring their authentic selves to work. We believe our organisation will be a better, more creative and innovative place to work if we can harness the benefit of different perspectives.

The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition.

Application deadline: Sunday 7th September

About Research Data Scotland 

We have some excellent data in Scotland, an excellent research community, and the ability to bring people together from Government, academia, industry and public bodies, to make real change happen. Working in partnership, we’re widening the range of data available, creating new data assets and providing a single point of contact for researchers to provide safe, secure and effective access to public data in a trustworthy manner.

Our focus is on providing a streamlined service for researchers, as well as extending the range of data available through the service, particularly in the areas of Covid-19, NHS imaging, geospatial data, children and justice services.

Our partners include: Scottish Government, Public Health Scotland, National Records of Scotland (NRS), and the Universities of Aberdeen, Dundee, Edinburgh and Glasgow. We work closely with the national and regional safe havens. And we are in contact with other organisations in Scotland and across the UK in the data research sector, including public sector, research and commercial bodies.

As we embark on this search for a Chief Data Officer, we are reaching out to individuals who are as passionate about this work as we are. They will hold our values of Transparency, Collaboration, Integrity, Humility and Courage.  And they will bring leadership, subject expertise and a commitment to helping RDS work closely with partners and forge ahead in its work to improve outcomes for the people of Scotland through better use of data.

About the job

The Chief Data Officer is part of the RDS Leadership team, with responsibility for establishing and overseeing the range of programmes that source the portfolio of datasets available for use in research. They will lead a cross-functional team to develop and execute the tactics that broaden and maintain a collection of research data. They’ll work closely with senior leaders and colleagues across the public sector to drive system-wide operational efficiency and demonstrate trustworthiness in how data is used. 

About you

This is a senior leadership position and central to the delivery of a wide-ranging data transformation agenda. Collaboration is vital in this role, so you’ll feel confident to build strong enduring relationships and have natural skills to influence others and bring people on the change journey with you. You are ambitious, resilient and pragmatic, understanding the complexity of our environment means change is rarely linear!

We are seeking a part-time, motivated and organised Income Generation Manger to support our fundraising efforts and help grow our income. This is a fantastic opportunity for someone looking to develop their career in income generation within the charity sector. The postholder will lead on our very successful corporate sponsorship programme and will develop our individual giving programme. The role will be an opportunity to develop and lead programmes while being supported by the CEO and Senior Management Team with a chance to make a real impact. 

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

Overall Purpose of the Corporate Partnernersips and Philanthropy Manager

The Corporate Partnerships and Philanthropy Manager is an exciting new role, joining our small and expanding fundraising team.

This new role supports the delivery of our ambitious plans to develop and grow income from corporate partners including pharmaceuticals and major donors.  You will proactively lead on identifying, developing and delivering high and mid value partnerships. Utilising your excellent relationship management, you will think creatively and strategically to develop compelling proposals.

The role holder will work closely with the Senior Fundraising Manager and Chief Executive as we establish, develop, and retain these valued relationships.

Who we’re looking for?

Guts UK is looking for a dynamic and strategic Corporate Partnerships and Philanthropy Manager with a proven track record of securing high-value support from corporate partners and major donors.

You will be a highly experienced, corporate and/or philanthropy manager with well-developed relationship management skills, excited by the opportunity of shaping, developing and elevating these important supporters for the charity.

A committed and inspiring ambassador for Guts UK, you will also be a great team player who enjoys collaborating with colleagues to deliver a dynamic and innovative programme of donor cultivation and stewardship.

Location

We have offices on London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.

Please see the attached detail job pack for further information and how to apply. 

We are working in partnership with Richard House Children’s Hospice to secure their new CRM and Supporter Care Officer. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters.

The CRM and Supporter Care Officer will be responsible maintaining and updating the charity's CRM database (Raiser’s Edge), ensuring it effectively supports fundraising management, and key operational areas. The role will also have wider responsibilities, including supporting fundraising events and in the cultivation and stewardship of the charity's donors, partners, funders and supporters.

This role is offered on an interim basis, but with the option to become permanent.

The successful candidate must be able to demonstrate:

• Experience of using CRM systems, ideally Raiser’s Edge or similar.
• Experience in a customer service or support role.
• Broad understanding/knowledge of the main fundraising streams.
• Excellent organisational and administrative skills, with close attention to detail, the ability to multi-task and prioritise responsibilities.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite.

Closing date: 4 September 2025

Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.

You will raise awareness of crime prevention and share stories about communities around the country. As we are a small team, we need to be flexible and support each other, which adds variety to the role. One day you might be creating content for our social media channels, and the next you might be welcoming a Minister to the office.

We are looking for a team-player with excellent written, verbal and digital communication skills. You’ll need to have good attention to detail and be proficient in social media and video production.

You’ll also need to be willing and able to help upskill our volunteers to be able to produce social media content. Being a national organisation across two countries, this role may require some travel to get out and about and support our members.

Do you want to make a real difference using your finance and administrative skills in a global mission context?

OMF International (UK) is seeking a detail-focused Payroll Officer to play a vital role in processing payroll and pensions for our UK-based staff, members, and retirees. Your work will support the smooth running of financial processes that enable us to share the good news of Jesus Christ with East Asia’s peoples.

You will bring experience in payroll systems (preferably Sage), a high level of accuracy, and a heart for global mission. Working closely with the Finance team, this role includes processing donations, reconciling credit cards, and supporting our Creation Care reporting.

Occupational Requirement

This role is subject to an Occupational Requirement in accordance with Schedule 9 of the Equality Act 2010. The post holder must be a practising Christian, an active member of a local church, and be able to clearly demonstrate a personal commitment to OMF’s mission, values and ethos as outlined in our Ethos Statement.

We are looking for someone who:

• Has Sage or Xero similar payroll experience
• Has a keen eye for detail and excellent administrative skills
• Is confident using finance systems and Microsoft Office
• Enjoys working to high standards and can meet tight deadlines
• Is supportive of OMF’s mission to share Christ across cultures
• Can commute daily to the OMF National Office in Oxford Street, Manchester

Experience of working in a Christian or mission-based charity is desirable but not essential.

OMF International (UK) is a Christian mission agency passionate about seeing local communities of believers worshipping God and reaching out in mission across East Asia and the UK. Founded over 150 years ago, we now support over 2,000 workers from 40 nations, partnering with churches to share Jesus in culturally relevant ways.

Due to a period of growth, we have a new opportunity for a Database Officer to join our Supporter Care team.

The Database Officer will play a crucial role in maintaining the integrity and effectiveness of the hospice's fundraising database (Donorflex) and providing excellent support to donors and fundraisers.  

The ideal candidate for this role will be a highly organised and detail-oriented individual with strong database skills, a commitment to data quality, and excellent communication and interpersonal skills.

St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.

St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness.

Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life liveable. Last year the charity supported over 4,000 patients and their families.

The hospice’s work is centred on the individual's needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit  including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support.

In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living the Great Yarmouth and Waveney area.

The hospice offers a generous benefit package, including:

· 27 days annual leave entitlement

· Pension scheme

· Life Cover

· Cycle to Work Scheme

· Car Leasing Scheme

· Health Service Discounts

· Occupational Sick Pay

· Blue Light Card

· Employee Assistance Programme

For more details about this role please read the job description and person specification.

Only applicants selected for interview will be contacted, and invitation to interview will be sent by email.  If applying, please keep a check on your emails including your spam/junk folders.

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as Fundraising Operations Manager, a newly developed role recognising the need for operational excellence across all fundraising streams to support and enhance the donor journey.

This key role will oversee the administrative, financial, and logistical aspects of the fundraising department, ensuring smooth and efficient operations. They will have responsibility for ensuring the best donor care to our supporters; working across the income streams to enhance our supporter journeys and increase income for the Charity.

We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our Operations team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact.

Main Responsibilities:

Responsible for the administrative, financial, and logistical aspects of the fundraising department, ensuring smooth and efficient operations including:

• Implementation of key fundraising processes and guidelines.Overall management of our CRM database.
• Oversight of our payment portals and platforms to ensure effective integration.
• Manage and oversee community and third-party fundraising events.
• Ensure compliance and good practice.
• Reporting, insight and data selection.

Person Specification:

Knowledge and experience

• A keen appetite for problem solving, with experience in identifying and delivering on improvements to operational systems and processes.
• Previous knowledge and experience in a fundraising role is essential, preferably community, events or individual giving.
• A proven track record of meeting financial targets and driving income growth.
• Attention to detail is an absolute must for this role, the ability to spot trends, issues or risks will ensure we are efficient, effective and compliant.
• An understanding of the fundraising landscape, especially fundraising regulation, and its implications for our work.
• A knowledge of donor stewardship and developing key relationships with stakeholders and fundraisers.
• Experience working with a donor database system in a complex environment.

Skills, abilities, and behaviours

• Excellent verbal and written communication skills.
• Ability to work on own initiative and as part of a team.
• Good IT skills.
• Excellent administrative, organisational, time management and prioritisation skills.
• Analytical and strategic approach to problem solving.
• Confident with excellent interpersonal skills.
• Ability to work under pressure, to target and deadline.
• Good team player who is willing to support and help others in the team.
• Highly organised with excellent attention to detail.
• Professional, diplomatic and discreet and able to maintain confidentiality.

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

The Communications and Media Officer, part of SPANA’s Communications and Campaigns team, creates high-quality content and drives impactful communications to support the charity’s mission and raise the profile of working animals in the global news agenda.

The role involves producing engaging written, digital and visual content across multiple platforms, ensuring consistency with SPANA’s brand and messaging. It also includes managing and cataloguing content assets to support the organisation’s ongoing communications needs. Through compelling storytelling and collaboration across teams, the role helps drive awareness, advocacy, fundraising and internal engagement. The post holder will also support the Head of Communications and Campaigns in building and maintaining relationships with high-profile public figures, including celebrities and social media influencers.

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role. SPANA works on a hybrid basis, with staff required to work for 1-2 days per month (or more if preferred) from our London office. Staff must be based in the UK with the current right to work.

The salary for this role is approximately £33,000 per annum subject to skills and experience. SPANA offers a generous package of benefits to employees, including a pension scheme where SPANA contributes 10% if the employee contributes at least 5%, healthcare cash plan and volunteer day.

Further details

Please review the job description for full details on this role including a person specification and information on how to apply. The deadline for applications is 23:59 BST on Monday 25 August 2025. 

Our client is a vibrant and progressive graduate college within a globally recognised higher education institution. Founded from the merger of two seperate colleges in 2008, it offers a fresh and modern take on the university experience. With around 650 students, 300 fellows, and a global network of alumni, the college is based on the historic Woodstock Road site, centered around the iconic Radcliffe Observatory.

Prospectus are delighted to be supporting with their search for a Regular Giving and Supporter Engagement Officer.

The Regular Giving and Supporter Engagement Officer will lead the development and delivery of the college's new regular giving programme. The role combines donor communications with stewardship events and offers a unique opportunity to build initiatives like Giving Days, print and digital appeals, and alumni engagement activities. This is a hands-on, creative role, perfect for someone keen to make a lasting impact in a collegiate fundraising setting.

The ideal candidate will have experience in fundraising or alumni engagement, preferably within higher education. Strong communication skills, creativity, and a proactive mindset are essential, along with the ability to manage multiple projects and build positive relationships. Experience running regular giving campaigns and managing events is a plus, and a collaborative, flexible approach will be key to success in this growing team.

Location: Oxford
Contract: Full-time, permanent
Salary: £34,982 to £40,855 per annum

At Prospectus, we’re committed to supporting you through the application process and welcome candidates from all backgrounds, regardless of age, disability, gender, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you require any reasonable adjustments at any stage, please contact Jessica Stoddart at Prospectus.

If you meet some, but not all, of the criteria, we’d still love to hear from you. Prospectus can advise and support you throughout the process to help you put your best application forward. To apply, please submit your CV in the first instance. If your experience is a good match, we’ll arrange a meeting to brief you fully on the role before you submit a formal application. We look forward to hearing from you.

Role: Senior Partnerships Manager - Corporate

Location: Flexible working with a mixture of remote working and office based at Solar

House, 3rd Floor, 1-9 Romford Rd, London, E15 4LJ or home-based for the right candidate

Hours: 37.5 hours per week (part time hours will also be considered) 

Salary: £41,500 - £47,949 per annum depending on experience 

Closing date: Tuesday 26 August - 9am

Interviews to be held on an as and when basis and we encourage early applications to avoid disappointment 

There is a school attendance crisis with 1 in 5 children missing more than 10% of their schooling each year. This figure has doubled since the pandemic. They are missing weeks, months, even years of their education, severely affecting their future life chances.

School-Home Support looks beyond the classroom to tackle the underlying causes of school absence and get children back to school, ready to learn. Whatever it takes. 

We require increased funding to help tackle this national crisis and are recruiting to this senior fundraising role to help fund our new strategy. This is a fantastic chance to join our passionate, committed team and make your mark on one of the education challenges of a generation.

You

You will be a passionate communicator with a proven track record of inspiring organisations to support the charities you have represented. You will be confident in approaching and speaking with individuals at all levels in a business, understanding motivations and providing opportunities for them to deliver real impact to the families we support. You will be an inspirational team leader and relish the opportunity of working collaboratively to deliver against targets.

You’ll have previous experience of:

• Achieving income targets

• Successfully identifying and developing new funder relationships

• Motivating, inspiring and leading a team

We will aim to conduct interviews in person as far as possible. We may need to hold second

interviews, and you will be informed of this following the initial interview.

We are committed to maximising staff wellbeing and creating an inclusive, safe

environment where everyone feels comfortable bringing their authentic selves to work.

To find out more about our current initiatives and offerings, please view our EDI &

Wellbeing initiatives document.

As an employer we offer:

● Generous annual leave entitlement

● Comprehensive employee wellbeing programme

● Employee assistance programme

● Life assurance

● Pension scheme

We are an equal opportunities employer and welcome applications from all sections of the

community.

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the

welfare of children and is committed to ensuring that our safeguarding practice reflects

statutory responsibilities, government guidance and complies with best practice. Our

safeguarding policy recognises that the welfare and interests of children are paramount in all

circumstances. All roles at SHS are subject to an Enhanced DBS Check.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a social media and community officer to join our team and work across our large online communities on social media and our peer-to-peer support forum. You’ll be a key part of our day-to-day delivery of content and engagement and ensure that our key messages reach our audiences.

This is an exciting time to join the charity as it launches its new five-year strategy this autumn to supercharge our efforts to transform the lives of anyone affected by breast cancer.

You’ll work collaboratively across the charity on exciting campaigns to deliver our social media strategy through engaging content on our different channels. You’ll work closely with our volunteer community champions on our forum to ensure our forum remains a safe space for people affected by breast cancer to support one another.

About you

You’ll be passionate about social media, curious and proactive. You’ll be experienced in creating, publishing and scheduling content across channels natively and using third-party tools, as well as supporting and moderating online communities.

Organised and with great time management, you’ll become a key part of our social media and community team and cross-organisational campaigns.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in either our Cardiff, Glasgow, London, or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

9am on Friday 28 August 2025

Interview date

Thursday 4 and Friday 5 September 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Position: Senior Individual Giving Officer (Digital Acquisition)
Hours: Full-time, 35 hours a week – Part Time considered
Contract: Fixed Term - 8 Months Contract
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £33,044 per annum (Pro rata for part-time) plus excellent benefits  
Salary Band and Job Family: Band 2, Charity
you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you an experienced digital fundraiser or marketer looking for a short-term opportunity to make a big impact? Do you thrive on creating campaigns that bring in new supporters and grow income?

We’re looking for a proactive and creative Senior Individual Giving Officer (Digital Acquisition) to join our friendly and ambitious fundraising team at the MS Society on an 8 month fixed-term contract. This is a fantastic opportunity to lead a key area of work and help shape the future of our digital fundraising.

Your main focus will be acquiring new supporters through digital channels — planning and delivering high-performing campaigns across paid social, PPC, email and more. You’ll also lead on developing and testing new digital fundraising products that inspire one-off and regular giving.

You might be working in digital fundraising, marketing, or performance-based acquisition. You’ll have experience running digital campaigns, analysing results, and using insight to drive improvements. You’ll also be a creative thinker who’s excited to try new approaches and help us grow.

This is a hands-on role that will also help influence strategy. You’ll work within the Individual Giving and Legacies team, but work closely with colleagues across Brand, Content, Digital and Data, and with external partners and agencies. You’ll have the chance to bring your expertise, energy and ideas to a role where your work will be seen, valued and make a real difference.

Whether you're looking for your next interim role, returning from a break, or simply seeking a rewarding short-term challenge, we’d love to hear from you.

We’re committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.

Please note: this is a fixed term contract for 8 months.
Applications for part time between 21-24 hours will be considered, if applying for part time with state this within your cover letter. Please note stated salary will be pro rata if appointed at part time.

Closing date for applications: 9:00 on Friday 29th August 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.