Supporter database manager jobs

Job Title: Grants Support Executive

Working hours: This is a full-time post for 35 hours per week, on a permanent contract based at the Charity’s Office in Victoria, London. (The Charity currently operates a minimum of 2 days in the office).

Salary: £36,570

We are seeking a Grants Support Executive to help deliver a grants programme of around £9 million annually, supporting individuals and organisations that make a real difference.

The Role

You will provide administrative and operational support across the grants function, including coordinating committee meetings, supporting grants officers, managing assurance visits, and helping to develop reporting systems. This varied role involves close collaboration with colleagues and partners to ensure funding is well managed and impactful.

Key Responsibilities

• Secretariat support for committee meetings, including briefs, reports, and minutes.
• Support grants officers in processing applications and deputise when needed.
• Manage assurance visit programmes and follow-up actions.
• Assist with financial and performance reporting for funded organisations.
• Maintain contact databases and oversee information/knowledge management.

About You

• At least three years’ experience in charity grant-making, welfare, or equivalent Armed Forces/MOD background.
• Strong organisational and IT skills, especially Excel and PowerPoint (Salesforce/MOSAIC an advantage).
• Excellent written communication and report writing skills.
• Financially astute with empathy for the Armed Forces community.
• Proactive, reliable, and a strong team player with sound judgement.

Apply

If you’re motivated to make a difference and want to join a supportive team, please send your CV to .

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Us

Here at Vision North Somerset, we support people who are visually and/or hearing impaired across North Somerset.  With around 1,500 people affected by sight loss and/or hearing loss in our county, we offer a range of support services to enable people to reach their full potential. 

We turn 50 years old this year so it is a really exciting time to join the charity. We have a new CEO who is looking forward to engaging a great team to carry the charity forward into the next 50 years.  You will find us a small, friendly, supportive group of colleages who make coming to work a pleasure. 

Key Responsibilities

Information, advice and guidance:

• Work one-on-one with adults and children with a visual impairment and their carers/ families, providing a comprehensive initial assessment in a person-centred, empathetic, and empowering manner.
• Provide internal and external referrals and deliver follow-up actions to enable maximum wellbeing for service users.
• Manage incoming and outgoing referrals internally and with a wide range of external providers, communicating promptly to manage cases effectively and safely.
• Work closely with team members and volunteers to collate and send Information Packs and other necessary communications such as appointment letters in accessible formats.
• Assess risks as needed and report any safeguarding concerns to the Safeguarding Lead.

Equipment:

• Be aware of and able demonstrate and advise on equipment for people with a visual impairment when needed and/or refer to other services.
• If needed during home/ care home visits, provide minor adaptations such as high visibility tape on steps or tactile markings on appliances.

Data management:

• Ensure that all service delivery to individuals and service user data is promptly and appropriately recorded and managed on the Vision North Somerset database, in accordance with procedures.
• Work with team members and volunteers to maintain accuracy of the Vision North Somerset service user database, including collecting data permissions and equality monitoring information from service users during visits.

Local networking and knowledge:

• Develop and maintain knowledge and resources on relevant services offered by organisations to people in North Somerset. Work with the Administrator to maintain records on online files and paper files (for example service leaflets).
• Occasionally attend local meetings, arrange meetings with staff from key local organisations or represent Vision North Somerset to develop mutual knowledge of local services. 

Working as part of a team (common to all Vision North Somerset job descriptions)

· Maintain effective communication and positive working relationships with Vision North Somerset staff (and volunteers if appropriate).

· Ensure that other staff understand your role and that you work cooperatively with good communication.

· Maintain awareness of and follow our policies and processes.

· Undertake regular supervision meetings and training in topics such as: accessible information, safeguarding, health and safety, data protection, equality, diversity, and inclusion.

· Assist in the planning and improving of the delivery of service improvement and participate positively in the implementation of new working methods and practices as required.

· Be an excellent ambassador for the charity.

· Carry out any other duties that may reasonably be required in line with your main duties.

Location: UK based – Hybrid to any UK office with national travel 

Ref PDR-251

Closing date: 9.00 am on 29 September 2025

St Giles Trust is seeking a strategic and detail-oriented People Data and Reward Manager to lead our data, reward, and payroll functions. This is a key role in shaping how we use people data to drive inclusive, high-performing workplaces.

About the Role

You’ll lead a small team to deliver effective, compliant, and customer-focused people services. Working closely with senior leaders, you’ll ensure our HR and payroll systems support organisational goals, and that our reward practices are fair, transparent, and aligned with our values.

Key Responsibilities

• Lead the People Data and Reward team, providing strategic direction and operational oversight.

• Manage and enhance our integrated HR and payroll systems, including configuration and optimisation.

• Act as the data protection lead for People, ensuring compliance with legislation and best practice.

• Provide expert guidance to the Executive Director of People and Internal Operations on risks, issues, and opportunities.

• Support the development of inclusive reward strategies and data-driven decision-making.

About You

We’re looking for someone who:

• Has strong experience in HR data, payroll, and reward management.

• Is confident using HRIS platforms and Excel to analyse and report on people data.

• Understands how data supports equity, diversity, and inclusion goals.

• Is proactive, collaborative, and committed to creating a great place to work.

• Can lead with integrity and inspire others through inclusive practice.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

To Apply

For further information and to apply visit our website via the apply button. 

• Application Deadline: 9.00 am on 29 September 2025

• Interview Date: 10 October 2025

Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check. 

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment. 

Drive Impact in Central London: Join BOST as our Fundraising & Communications Manager (FT) or split into two PT roles. Help raise £1.5m+ and elevate our public voice.

Bankside Open Spaces Trust (BOST) is seeking a dynamic individual (or two!) to lead our fundraising and communications efforts. This is a unique opportunity to shape the future of green spaces in central London while working with an award-winning charity that puts community and wellbeing at its heart.

About the Roles

Fundraising Manager (3 days/week or part of FT role)
Lead on securing an average of £1.5m annually from Trusts, Foundations, and Statutory donors. You’ll manage a robust funding pipeline, craft compelling applications, and steward donor relationships. Collaborating across BOST, you’ll optimise both restricted and unrestricted income and support strategic funding initiatives led by the CEO.

Communications Manager (2 days/week or part of FT role)
Champion BOST’s voice across platforms. You’ll manage content creation, brand strategy, marketing, and PR to raise our profile and improve external communications. From social media to newsletters and press outreach, you’ll ensure our message is clear, engaging, and impactful.

About Bankside Open Spaces Trust

BOST is an award-winning charity dedicated to creating and maintaining inspiring green spaces in central London. We bring people together to improve mental and physical wellbeing through community-led open space development. Our mission is to protect and enhance green spaces by involving local people in every step.

Key Responsibilities

Fundraising Manager – 60% of role

• Manage a pipeline of trusts, foundations, and statutory funders.
• Develop targeted applications to raise sustainable income.
• Deliver excellent donor stewardship and reporting.
• Peer review internal proposals and support impact measurement.
• Collaborate with staff to gather data for applications and reports.
• Research and approach new funding opportunities.
• Support CEO with corporate and individual donor development.
• Liaise with finance team to track restricted funds and spending.
• Maintain accurate records and database entries.

Communications Manager – 40% of role

• Lead BOST’s communications, PR, and marketing strategy.
• Collaborate with web developers to keep the website fresh and relevant.
• Manage social media platforms and content calendars.
• Uphold brand and messaging consistency across the organisation.
• Design and disseminate marketing materials.
• Write engaging copy for projects and programmes.
• Produce regular newsletters and liaise with press contacts.
• Maintain organised records of contacts, images, and communications data.

About the role

We need someone to join us as our Operations and Governance Manager to ensure London Funders, its projects and subsidiary Collaboration Circle, run smoothly. The ideal candidate will bring strong organisational skills, a collaborative and people-led approach, and the ability to turn strategic thinking into clear, effective action. 

We’re at a pivotal and exciting point in the organisation as we’ve grown from three to thirteen team members in the last few years. Alongside this, London Funders now has a subsidiary organisation in its infancy, Collaboration Circle, and the potential for a second one through our place based work with London’s Giving. This growth creates real opportunities to shape and deliver strong communications across the London Funders family. 

We’re now looking for someone who can help us build on that growth by identifying opportunities for operational efficiency and designing smart, people-centred processes. This role will lead on implementing new policies, ensuring compliance with charitable and regulatory requirements across finance, HR, and governance, and managing digital systems to streamline workflows.

You’ll work closely with colleagues across the organisation translating strategic conversations into practical actions, such as producing high-quality board papers and ensuring smooth governance by coordinating schedules, meetings, and deadlines that supports effective decision-making. In addition, you’ll collaborate on recruitment, training, staff development, and organisational project management, helping to shape a supportive and high-performing team culture.This means that there is lots of opportunities to design, develop and implement new processes across the London Funders family. We are looking for someone who is adept at using a variety of systems (training provided) and can ensure all staff are confident in using them, this will be alongside our plans to implement the use of AI across the organisation.

We’re looking for someone who thrives in a small team but is equally confident working independently, who brings initiative and creativity to solve challenges, and—importantly—shares our commitment to building a fairer future for communities.

Community Fundraiser - Home Counties

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Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

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Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

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Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

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If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

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​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 26th September 2025

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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The way people are accessing support is evolving and we need to ensure that we are developing support services that reflect the complex needs of a brain tumour diagnosis using a range of platforms - from a traditional phone line service to innovative, engaging and instant solutions.

Supporting children, young adults and their families - from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour. You will be comfortable providing support and information across different channels; capable at breaking down complex, scientific information in an accessible and personalised manner; and committed to developing pioneering resources to support our community in smarter ways.

You’ll be able to work collaboratively, supporting the work of the Children & Families and Young Adults Team, in addition to assisting on our Adults Team.

WHO WE'RE LOOKING FOR:

If you are skilled at providing support to people including children, families and young adults in challenging and sensitive situations, keen to use your experience to make a meaningful difference, are an exceptional communicator and have the ability to engage with a wide range of people through different channels then we’d love to hear from you!

A high degree of empathy is a must and resilience is key. You’ll also have great problem solving skills, and be able to identify where improvements to our support offer can be made.

KEY ACCOUNTABILITIES:

• Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through a variety of solutions including phone, email, webchat, online and social media plus new evolving channels

• Provide high quality information which reflects the most up to date research, clinical information and treatments, in a way people can understand. Conducting the research yourself and adapting your communication to suit the person you are supporting is key

• Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps

• Plan and facilitate online and in person events for families, teenagers and young adults

• Lead on aspects of cross team projects and develop new resources that meet our community’s needs, while collaborating with other teams and external partners

• Provide support to our Young Ambassadors through coordinating activities and check ins, facilitating meetings, and enabling meaningful input into our Young Adults Service.

• Identify gaps in knowledge across the Support Team and identify possible training areas

• Developing information for our website and other age-appropriate resources, for example, writing initial drafts and reviewing information

• Day to day management of our online peer support platforms, for example our Facebook group for parents of children with a brain tumour diagnosis

• Work in conjunction with the Volunteer Development Manager to recruit, train and manage volunteers who assist in delivering support services

• Update and maintain accurate contact information on the CRM database, producing data reports as required to evidence the impact and reach of our support services

• Identify, manage and escalate safeguarding concerns in line with The Charity guidelines

• Review day to day tasks across the Support Team

Children North East is a large North East based children’s charity that works across the region, with some work extending across England, Wales and Scotland. We exist because growing up can be hard. We want all babies, children and young people to be happy and healthy, and to grow up feeling safe and loved, resilient to the challenges they may face, and valued and confident.

 To lead and evolve our fundraising strategy to position Children North East as the cause people most want to champion. Inspire generosity through compelling campaigns, ensuring our unrestricted income grows to meet our long-term ambitions. Create memorable, meaningful experiences for supporters and donors, enabling us to transform lives locally and influence change nationally.

Main Responsibilities

• To develop, deliver and monitor plans for fundraising across a broad range of activities and products, working to ensure income generation targets are met.
• To provide exceptional stewardship for existing and new supporters to achieve financial targets and retain donors.
• To work with fundraising colleagues to organise, develop and deliver a calendar of activity including events, campaigns and appeals to attract new supporters and grow unrestricted income.
• To be proactive in building relationships, growing a network of individual, group and corporate supporters to sustain, grow and diversify income.
• To work with the Fundraising Communications Coordinator and Communications Team to ensure appropriate publicity and promotion of fundraising activities and opportunities to secure support and income.
• Oversee the planning and delivery of a new lottery.
• To present to a range of audiences to inform them about the impact achieved by the charity and provide a strong case for choosing to support its activities and goals.
•  To receive, process and record income in line with the charity’s financial procedures.
• To oversee effective use of the charity’s CRM database system in conjunction with the Senior Admin as a tool to maintain relationships with supporters and to keep accurate records.
• To adhere to and keep well informed on fundraising and related laws, regulations and best practice.

Please note the salary is pro-rated to 30 hours per week.

For an application pack and to apply please visit our website 

Hybrid working with regular travel to our London Bridge Office

What the job involves

We're on the lookout for a motivated Direct Marketing professional to bring their skills to our Individual Giving Team, with a focus on retention campaigns.

Direct Marketing plays an important role in the Charity’s fundraising and overall corporate strategy. We’re looking for a confident and proactive fundraiser to take responsibility for the delivery and ongoing development of our current retention programme.

You’ll deliver timely, targeted, relevant communications to our warm audiences; newly recruited and existing cash supporters and regular givers with the aim of strengthening loyalty and increasing their lifetime value.

With internal and external stakeholders, you’ll project manage existing direct marketing campaigns in the form of direct mail appeals, emails, telemarketing and occasional stewardship events. You’ll consistently analyse KPIs and make evidence-based decisions to help assist with growing the programme and delivering our overall financial target.

What we want from you

Aside from excellent knowledge and experience of working in a direct marketing environment, which includes developing and implementing retention focused direct marketing campaigns, you’ll also have a range of channel experience and marketing knowledge.

You’ll possess first class communication skills, a strong team ethic and you’ll be at ease working with internal and external stakeholders at all levels. The ability to manage budgets and projects is also essential, along with proven knowledge of data protection and sector compliance. Knowledge of direct marking and fundraising law would be advantageous.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 5th October 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 13th October 2025.

SUPPORT OUR LIFE-SAVING FUNDRAISERS 

At Campaign Against Living Miserably, we’re expanding our team and searching for two Challenge Events Officers. Your mission? To deliver an ambitious portfolio of third-party, owned and DIY events, to inspire and support our growing community of Fundraisers as they take on epic challenges, all in support of CALM’s life-saving work.

• You’ll join a growing team, fresh off its biggest fundraising year to date

• You’ll help shape meaningful experiences for thousands of fundraisers 

• You’ll turbocharge your professional skills across fundraising, events and communication 

• You’ll help prevent suicide and make a life-saving difference for people struggling with life

Not bad, right? Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.

SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Our Challenge Events team has just seen a 60% increase in fundraiser numbers this year. We’re hiring now to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. 

The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more. 

YOUR RESPONSIBILITIES

CORE

• Contribute to CALM’s fundraising targets, through excellent event delivery, relationship management and supporter care

• Ensure all supporters receive excellent care from CALM, as well as completing all assigned admin tasks with a high degree of accuracy

• Confidently represent CALM at key meetings and events

• Be a data steward for fundraising, ensuring quality data management

SUPPORTER ENGAGEMENT AND STEWARDSHIP

• Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages

• Provide general support to the Challenge Events Manager with event day delivery as required

• Represent CALM at Challenge Events, including acting as an Event Day Lead, and attending wider CALM events

• Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, analysing performance, identifying opportunities and putting ideas into action

• Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us

• Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner

• Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction

• Help with the management and optimisation of the Challenge Event email automated journeys used to steward participants in the lead up to and after their event

• Help to devise and manage our email marketing strategy to event participants 

• Deliver stewardship calls to Challenge Event Fundraisers - welcoming them to the team upon sign up, wishing them good luck before their event, or offering them fundraising guidance and support 

• Work across various income platforms to ensure fundraising pages and donations are correctly coded, including JustGiving and Enthuse

• Support on the maintenance of relevant pages on the CALM website

• Analyse feedback from fundraisers via our post event surveys and identify areas for improvement

• Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere

• Recruit and manage volunteers to support at events

• Work with the wider organisation to improve processes and data management

• Support in other areas of Public Fundraising as required, including community fundraising and individual giving.

Competencies

Essential

• A strong understanding of challenge event fundraising 

• Able to take initiative, manage a varied work load with great organisational skills

• Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email

• Confident making telephone calls, with a friendly and empathetic telephone manner 

• A creative mind and ability to problem-solve

• A self-starter, happy and able to develop areas of work that might not have been done before 

• Excellent IT skills

• Willing to work occasional out of hours and weekends as required

• Understanding of CALM, why people choose to support us

• Act as a positive ambassador for CALM, working in line with our ethos, policies and branding 

Experience

Essential

• Experience in event delivery (preferably from within the third sector)

• Experience in a fundraising role 

• Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis

Desirable

• Experience working with a CRM database (preferably Salesforce)

• Experience working with fundraising platforms, such as Just Giving and Enthuse 

• Experience of using email marketing tools and managing email campaigns

• Experience of using G-suite

Why work for us?

Reports to: ​Challenge Events Manager 

Contract: Permanent 

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. The right candidate will be willing to work occasional out of hours and weekends as required.

Salary: £30,000 - £33,000 per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Sunday 28th September 2025.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Job description

THE ROLE

COMMUNITY ENGAGEMENT WORKER (WEST MIDLANDS) Benchmarked Salary: £18,600 - £19,200 FTE £31-2k Hours/FTE: 0.6 FTE

Department: Safeguarding on Transport UK Team

Location: Birmingham (West Midlands) area with travel to support other project areas when required

Responsible to: Programme Manager: Safeguarding Partnerships Community engagement work –

Work as part of a dynamic team delivering the Safeguarding on Transport (ST) project, in partnership with British Transport Police (BTP). You will be responsible for developing our community engagement work in the West Midlands, as well as supporting the wider UK work. This work consists of developing the Safeguarding Action Groups (SAG) and also encouraging members of the local rail industry to engage with our training and become part of the safety net for vulnerable young people on the rail network. The role will require working closely with British Transport Police, station staff and employees as well as local services in the area.

STILL INTERESTED? HOW TO APPLY...

To apply for this position, please visit our website

Please note that Railway Children will only accept applications made using this application form and will not accept CVs, academic certificates or covering letters.

Closing date: Monday 29th September 2025 at midnight 

Candidates will be assessed on application and may be contacted before the closing date. At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

This post is subject to a range of background and reference checks including criminal records check.

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful. THANK YOU

The Political Studies Association (PSA) is seeking an enthusiastic and detail-oriented individual to join our team as Membership, Programmes & Events Assistant!

In this role, you will provide key administrative support across our membership services, events, and programmes - including the prestigioius PSA26 Annual Conference.

This is a fixed term contract for six months from October 2025 to April 2026.

Applications are open to all, including PhD students and Early Career Researchers.

For full details of the role, please review the job description.

To apply, please send your CV, a cover letter, and a completed Equal Opps Form by 5pm on Friday, 3 October 2025.

International Programmes & Partnerships Support Co-ordinator 

Reports to: Programme Development & Partnerships Manager 

Status: Full-time (40 hours per week) 

Terms of Employment: Permanent 

Salary: £26k-£30k p.a. gross (dependent on experience) 

Location: Birmingham/London 

Deadline for Applications: 26th September 2025 

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The vacancy, therefore, may close sooner than the deadline date. 

Islamic Help is a non-profit organisation working across the globe to strengthen humanity’s struggle against poverty, social injustice and natural disasters. Through the provision of immediate relief and establishment of sustainable development programmes, we aim to invest in real effective solutions. 

Role summary: 

We’re looking for an International Programmes & Partnerships Support Co-ordinator to support the growth of our programmes team and provide brilliant stewardship to all of our current funders. 

We are looking for someone ambitious, who enjoys building relationships, has excellent writing skills, and loves working as part of a busy team.   

You will bring your enthusiasm and creativity to help us: 

• Grow our grant income to support our range of exciting new projects 

• Develop new ways to articulate our ‘case for support’ to funders, as well as to show them the impact of their support on the lives of communities we serve; 

• Support the wider Islamic Help team to understand and engage with programmes, partnerships and fundraising, embedding it in the culture of the organisation. 

What We Offer 

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance. 

• Holiday entitlement of 30 days per financial year (for full-time employees; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays) 

• Personal learning and development opportunities. 

• Automatic enrolment into our workplace Pension Plan (option to opt out). 

• Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance. 

• Free office car park for staff (Birmingham office). 

 The Team: 

We have a Birmingham office and a London office. This role could be based in either office. If London-based, regular travel to Birmingham would be expected. 

The Role 

Key Responsibilities 

Grants Administration and Co-ordination 

• Support the Programme Development & Partnerships Manager in preparing, reviewing and documenting memoranda of understanding, agreements, agreement modifications according to the needs of Islamic Help. 

• Coordination of the due diligence process with partners. 

• Support the Programme Development & Partnerships Manager to develop, finalise and monitor partner funding. 

• Support the preparation and follow-up of grants opening meetings, monthly review meetings, and grant closing meetings. 

• Ensure that office grants are processed in a timely and effective manner in accordance with our policies, procedures and standards. 

• Provide support to approved projects and ensure there is continuous oversight and support throughout the project management cycle including financial and periodic reporting. 

• Be self-administering including maintaining fundraising pipeline spreadsheets and monitoring progress against activities. 

• Maintenance of records and files in line with IH document management and IT policies. 

• Liaise with the  finance team to ensure grants have been received and are allocated / restricted as appropriate.  

• Support the programmes team in grants management, programme development, monitoring and evaluation, and external relations activities as requested. 

Compliance and Reporting 

• Support donor reporting processes, co-ordinating with the field staff to ensure the timely submission of high-quality programmatic reports and co-ordinate with Finance to ensure timely submission of financial reports. 

• Ensure quality information management through regular maintenance of grant files, reporting calendars, timely submission and updating of internal documentation and other grants tools. 

• Support compliance of programmes with donor and Islamic Help requirements and raise issues affecting external/internal compliance to management staff. 

Researching Funding Opportunities  

• Maintain a thorough understanding of the profile of current funders and Islamic Help’s relationship with them, including the need for reports and updates. 

• Grow the support of current funders, identifying opportunities for them to continue their support.  

• Maintain and update the database and tracker sheet with details of projects and relevant funding streams. 

 Proposals and Funding Applications  

• Develop a comprehensive knowledge of the organisation and its work. 

• Work closely with the Programme Development & Partnerships Manager to identify and pursue fundraising opportunities. 

• Assist, when required, the Programme Development & Partnerships Manager in the development and co-ordination of high-quality proposals and concept papers for submission to donors. 

• Build strong and effectve relatiionships with Islamic Help teams in the UK and overseas. 

• Support the programmes team in the on-going development of departmental strategy.  

 Partner and Donor Relationships 

• Develop and strengthen relationships with current partners and identify and cultivate relationships with potential new partners/donors through a range of communications including by phone, in writing and face to face meetings as appropriate.  

• Assist in co-ordination of existing relationships through professional account management and communicating the impact of our work to partners in a compelling way.  

• Maintain accurate partner and donor records in order to monitor, evaluate and report on fundraising activity. 

 Other Responsibilities:  

• Support the Programme Development & Partnerships Manager on the management of the department including development of departmental calendar, coordinating meetings with agendas and record keeping, oversight and development of departmental workplan. 

• Communicate with offices and partners as and when necessary and communicate progress or queries to colleagues. 

• Support the programmes team in the analysis of budgets and reports to determine impact, achievements and outputs. 

• Prepare feedback reports for donors and other stakeholders within appropriate timeframes. 

• Provide marketing colleagues with appropriate beneficiary data and case study material etc. 

• Verify budgets, invoices and financial liquidation reports to ensure that money is being spent according to the approved operational budget, plan and conduct appropriate desk reviews. 

• Review budgets and communicate any changes where needed. 

• Ensure the prioritisation of the most vulnerable within the communities Islamic Help serves by adopting a pro-active, holistic approach to safeguarding. 

• Contribute to department workplans, help set budgets and manage programme funds. 

• Support the programmes team on Emergency Response including – development of Emergency Response process, first response, setting up Emergency Panel, development of surge capacity and the development of proposals and reporting 

• To participate and actively engage, under the supervision of the Director of International Programmes, as part of Islamic Help’s first response to an emergency, including but not limited to travelling to emergency response locations, planning and implementing emergency response projects and liaising with partners and others to ensure successful implementation 

• Support the partnerships department with partner care – accompanying partners on field visits wherever needed to ensure the smooth coordination of operations and projects 

• Any other duties commensurate with the accountabilities of the post.   

*The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday. 

Person Specification 

Qualifications  

Educated to degree level or equivalent. 

Skills and Experience 

Essential 

• Familiarity with humanitarian programming; 

• Prior experience working in non-profits/charities and familiarity with partner/donor requirements; 

• Excellent writing skills in English; 

• Excellent interpersonal skills.  Able to communicate with a wide range of people both internally and externally in person, by phone and email. 

• Excellent organisational skills and ability to meet multiple deadlines in a busy office environment; 

• Detail-oriented with good multi-tasking abilities and communication skills, both oral and written; 

• Able to work well both within a team and independently in a challenging and fast-moving multicultural environment; 

• Sound IT skills in MS Office and experience of using databases; 

• Right to work in the UK. 

Desirable

Knowledge of Arabic and/or Urdu language (speaking, reading, editing) 

Competencies 

Goal Orientation: 

• Pursues tasks / goals with energy, drive and need for completion 

• Pre-empts problems by seeking guidance or taking action an issue, task or project within their role 

• Is customer focused 

Innovation and Creativity 

• Does not assume the usual way of doing something is the best way 

• Volunteers ideas and suggestions for improvement 

• Accepts mistakes and is willing to learn from them 

Self-Management  

• Plans and prioritises work effectively 

• Is solution rather than problem focused 

• Takes responsibility for own workload 

Communication and Relationship Management 

• Clearly identifies and articulates the key messages to be conveyed 

• Understands the impact of their communication 

• Takes time to build and maintain contacts and partners. 

Teamwork & Collaboration 

• Understands the benefits of teamwork and contributes willingly 

• Listens to the views of others 

• Understands the impact of their behaviour on others and adapts behaviour where appropriate. 

 Flexibility 

The job description is a general outline of the job duties and responsibilities and may be amended as the scope of programmes department develops. The post holder may be required to undertake other duties as may reasonably be required from time to time. 

How to Apply 

It would be great if you have a qualification in a relevant discipline, but we're more interested in your experience, your values and your attitude than we are your qualifications. 

It's a really exciting time to join Islamic Help, if you're successful in joining our team you'll not only have the opportunity to further your career, you'll be improving the lives of people through the work that you do. 

To apply, please email your CV and covering letter to us detailing how you meet the requirements.

We regret that only shortlisted candidates will be contacted. 

You must have proof that you have the right to work in the UK. 

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.