Supporter development officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Analyst – UK Portfolio
Location: London, UK
Salary: £42,800–£47,000
Contract Type: Permanent, Full-time
Closing Date: 24th September 2025
The Clean Air Fund is looking to recruit a Senior Analyst to join our UK Portfolio team in London. This is an exciting opportunity to be part of a dynamic and mission-driven organisation that uses philanthropic grants to catalyse action on air pollution and climate change.
What You’ll Do
As a Senior Analyst, you will play a key role in delivering Clean Air Fund’s mission by supporting and managing a portfolio of grants and projects in the UK. You’ll work across teams to:
- Design, manage, monitor and evaluate impactful programmes and initiatives.
- Build strong relationships with grantees, partners, and stakeholders.
- Conduct research and analysis to inform strategy and fundraising.
- Stay up to date with developments in UK air quality, policy, and innovation.
You’ll be part of a collaborative, fast-paced team, contributing to real-world change in air quality and public health.
What We’re Looking For
To be successful in this role, you will have:
- Experience in project or grant management, ideally in the non-profit or philanthropic sector.
- Knowledge of environmental, health, or air quality issues in the UK.
- Strong research and analytical skills.
- Excellent communication and stakeholder engagement abilities.
- A proactive, flexible and resilient approach to working in a growing organisation.
We’re especially interested in candidates who are confident networkers, able to build relationships at events and across sectors, even where formal partnerships don’t yet exist.
Our Culture
At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness, and a shared commitment to making a measurable difference.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
For more information on this role, including the full person specification, please see the job description.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.





Location: York office or national
Join the UK’s Largest STEM Volunteering Programme – Make a National Impact
Are you passionate about STEM education and creating opportunities for young people? Do you want to oversee national programmes that connect businesses, universities, and volunteers with schools across the UK?
We’re looking for an experienced and visionary careers and enrichment programme lead to oversee the operational delivery of the STEM Ambassador Programme – the UK’s largest STEM volunteering programme, engaging nearly 28,000 volunteers from over 5,000 organisations.
Reporting to the Head of Skills & Partner Engagement, the STEM Ambassadors Delivery Lead will ensure that we deliver a high impact, UK wide STEM volunteering programme providing millions of young people with inspiring careers and enrichment opportunities.
You will be responsible for programme monitoring, reporting to government, liaison with regional delivery partners and connecting the internal departments which contribute to the programme’s success.
About Us
STEM Learning’s vision is a world-leading STEM education for all young people across the UK. We are dedicated to improving young people’s lives through the power of STEM and believe great STEM education builds knowledge and skills that are vital for everyone.
To achieve this, we provide a range of support to formal and informal education, including subject-specific professional development for teachers and other educators, quality assured resources, support for STEM Clubs, and student-facing experiences.
We lead the STEM Ambassadors programme, which enables 28,000 volunteers to share their enthusiasm and expertise with young people and teachers throughout the UK via classroom activities, career talks, etc.
The Role
This crucial role will be accountable for the efficient operational management of the STEM Ambassador programme, as well as leading improvements and innovation of the customer experience of all stakeholders engaging with the programme.
The role is broad and varied covering financial oversight, milestones and KPI monitoring, reporting and data analysis, programme innovation and external promotion.
Your success in this role will contribute positively to building STEM Learning’s reputation as ‘the partner of choice’ for STEM outreach and increase our network of supporters wanting to engage in and support STEM.
Our Ideal Candidate
You will be results focused, with the ability to think analytically and strategically and respond creatively to challenges. Your proven project management and organisation skills will enable you to manage competing priorities to achieve optimum results.
You will have experience of the careers and skills sector, having played a key operational role in overseeing the operations of a large and complex careers programme.
With excellent relationship building and communication skills, you will need to demonstrate your ability to collaborate effectively with a range of internal and external stakeholders, including managing their expectations.
As a visible and supportive leader, you will work effectively with remote colleagues, and be able to manage change and build resilience within teams. As well as working as part of a team, you will equally be able to work on your own initiative.
This is a great opportunity for someone with a high level of personal resilience who is able to relish a challenge, to deliver impact within a complex education and skills landscape.
The role holder will be required to undertake some UK travel and occasional overnight stays. Flexibility of working hours will be required to meet the demands of the role at key times.
Next Steps
To apply please submit your CV and a cover letter explaining what interested you in the role and why you think you are our ideal candidate.
Closing Date: 9am Monday 6th October 2025
1st Stage Interviews: Wednesday 15th October 2025 (online)
2nd Stage Interviews: Tuesday 21st October (in person in York)
The client requests no contact from agencies or media sales.
Do you have strong organisational, communication, and project management skills? The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Women in Cardiology (WiC) Programme Manager to lead initiatives that support women working in cardiology and promote the specialty as a gender-inclusive, family-friendly and attainable career.
This is a unique opportunity to make a real impact on the profession by supporting women cardiologists, developing networks, and ensuring that cardiology is seen as a family-friendly and attainable specialty.
You will manage the WiC programme, supporting the WiC committee, regional representatives, and broader engagement with stakeholders. You will also play a vital role in events, conferences, webinars, publications, and campaigns. The role additionally supports the BCS Professional Society Values Committee, particularly around equality, diversity and inclusion.
Why join us?
• 35 Hour working week
• Hybrid / flexible working (Office is based in Fitzrovia Square, London)
• Pension scheme (defined contribution) with employer’s contribution of 7% (full time)
• Death in Service Benefit (3 x salary)
• Access to Employee Perks Scheme (through Perk box)
• Employment Assistance Programme
• Season ticket loan / Cycle to Work scheme following probation
• Eye Care vouchers
Closing date: 12pm 22nd September 2025
Interview date: 6th October 2025
The client requests no contact from agencies or media sales.
The role of Head of Legal reports to the Director of Legal & Governance and you will assist them in ensuring the legal function of the organisation runs efficiently, smoothly and that we proactively identify and address legal risk and development needs.
You will be responsible for overseeing and managing the day to day legal affairs of the organisation.
Key Responsibilities include:
- Identify legal risk and propose mitigations and solutions.
- Proactively identifying issues and resolving problems efficiently.
- Providing guidance and advice to colleagues
- Developing and managing the suite of legal templates in use across the organisation, proactively identifying areas for improvement and / or development and working collaboratively to develop new templates as needed
- Ensuring internal legal requirements are well designed and understood and are aligned to delivery of strategy
- Ensure that internal legal processes run smoothly
- Make sound, timely decisions that support sustainable, long-term strategic outcomes.
This is a part time, fixed term role and can be based at any of our hubs located in Birmingham, Leeds or London.
For more information, please download the Job Recruitment Pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Mission to Jewish People (IMJP) is a faith-driven organisation with a nearly 200-year history of sharing the Good News of Jesus with Jewish people across the UK, USA, and beyond. In this next chapter of growth and digital development, IMJP are strengthening their fundraising team to support a bold vision for international impact.
We're partnering with IMJP to recruit a proactive and strategic Head of Fundraising to lead the organisation’s income generation across individual giving, digital acquisition, trusts, legacies, and appeals. This is a hands-on leadership role, offering the opportunity to build and deliver a refreshed fundraising strategy that will underpin IMJP’s future.
As a key member of the Head Office team, you will work closely with the CEO, lead a small internal communications team, and coordinate the work of external consultants and international fundraising partners. With systems now in place to scale digital fundraising in both the UK and US, the focus is on ensuring operational delivery and deepening supporter engagement through insight, creativity, and clear strategic direction.
We are looking for someone who can:
- Lead the development and delivery of multichannel fundraising campaigns
- Oversee digital acquisition strategies and ensure CRM systems are fully integrated and optimised
- Manage donor journeys and stewardship, with a particular focus on mid-level givers
- Inspire and develop a small team while collaborating with global partners and external agencies
- Contribute to IMJP’s broader vision and communications strategy as part of the senior leadership
If you would like an informal conversation, please contact Adam Stacey, Managing Director at Charisma Charity Recruitment.
Applications should be submitted via the Charisma website, including a CV and supporting statement. Please see the candidate pack for full details.
All applicants must be wholeheartedly committed to the aims, ethos, and values of IMJP. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.
Location: Eynsham, Oxfordshire (Hybrid – ideally 2 days a week in the office)
Closing date: 22 September 2025
First stage interviews with IMJP (online): w/c 6 October 2025
Second stage interviews (in-person): w/c 13 October 2025
Are you a strategic leader with a passion for fundraising, communications, and community impact? Vauxhall City Farm is looking for a visionary Head of Fundraising and Engagement to shape and drive the income and engagement strategies that will support our ambitious growth as we reach our 50th anniversary in 2026. As part of the Senior Management Team, you will play a pivotal role in developing our next five-year strategy, while leading fundraising, marketing, and events that bring our mission to life. This is a unique opportunity to lead in a purpose-driven organisation, championing innovation and impact in one of London’s leading city farms.
We're looking for someone with:
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Proven senior leadership and stakeholder engagement experience
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A strong track record in growing income across fundraising streams
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Deep knowledge of charity fundraising, communications and marketing
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Experience managing teams, budgets, and complex projects
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Excellent strategic thinking and operational delivery skills
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Confidence working with Boards, funders and partners
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A collaborative, values-driven leadership style
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Strong understanding of governance, safeguarding and compliance
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.
The client requests no contact from agencies or media sales.
Digital Learning Lead – UX / UI
Salary: £40,000 per annum
Contract: Fixed term until April 2027
Location: London (EC1M) with hybrid working (1–2 days per week in office)
Hours: Full time (35 hours per week)
Closing Date: 28 September 2025, 5:00 PM
Interview Dates:
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First Stage (online): 14–15 October 2025
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Second Stage (in person): 22 October 2025
Use your UX/UI and digital learning expertise to shape the future of technical education.
At WorldSkills UK, we believe in the power of skills to change lives, boost the economy, and raise the prestige of technical and vocational education. We’re looking for a Digital Learning Lead – UX/UI to play a pivotal role in developing and improving the Learning Lab, our online platform for educators and trainers across the UK’s technical and vocational education sector.
This is an exciting opportunity for a creative, user-focused digital learning expert who’s passionate about supporting educators and driving up standards in teaching and training.
Key Responsibilities
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Lead the design and development of the Learning Lab, ensuring an intuitive, engaging, and accessible user experience.
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Own and optimise the educator journey from first visit to repeat engagement using data, feedback, and testing.
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Collaborate with internal teams and external partners to develop new features and improve platform functionality.
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Apply strong UX/UI design skills to deliver impactful, user-centred digital solutions.
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Manage platform projects, budgets, vendors, and reporting processes.
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Promote high standards in design, accessibility, and inclusivity across the platform.
What We Offer
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Salary of £40,000 per annum
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Hybrid working (with 1–2 days in our London office)
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25 days annual leave (plus bank holidays), rising with service
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6% employer pension contribution (with 3% employee contribution)
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Healthcare cash plan & life insurance (3x salary)
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A flexible and supportive working culture
How to Apply
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Your CV (Word format with identifying details removed)
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A supporting statement explaining your suitability for the role
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A separate document with your contact details and confirmation of your right to work in the UK
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A digital portfolio (PowerPoint or PDF, max 5 slides / 10MB) showcasing your UX/UI work and approach
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.
About the role
The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 2 October 2025
Personal statement (no more than one side of A4), CV - ideally in Word format - and completed monitoring form should be emailed to recruitment. The information on the diversity monitoring form will be treated as confidential and used for statistical purposes only.
Please send in your application as soon as possible.
Please also ensure you have also completed and submitted the diversity monitoring form provided on this site. The information on the form will be treated as confidential and used for statistical purposes only. These forms will not be treated as part of your application.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks before a formal offer is made.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of People and Culture
c£60,000
Full-time, permanent - part time considered
London and hybrid – minimum of 3 days in the office
YMCA London City and North (YMCALCAN) is an independent charity affiliated to the YMCA movement that was founded in 1844. Our work is based on the ethos of the international movement, and we work across some of London's most deprived boroughs in Islington, Haringey, Tower Hamlets, Newham, Barnet and Hackney as well as the City of London. It’s a patch that over 600,000 young people call home.
We passionately believe that every young person should have the opportunity to build a future of their own choosing. Over 150 years we have helped shape over 100,000 young lives. We specialise in engaging those who are hardest to reach, creating aspirational settings and delivering a range of interventions that allow them to thrive.
We hold a specialism in youth homelessness offering 400 bed spaces including move-on accommodation. We deliver an extensive programme of interventions that supports a young person’s physical and mental wellbeing and their transition to independence. We enhance this with facilities that benefit our local communities including a youth hub, community hubs, a fitness centres, community centres and through a programme of events.
YMCALCAN employs c.(no.) of staff, across several sites, and has a small People team including generalist HR, HR administration, and learning and development.
As Head of People and Culture you will be responsible for the strategic and operational development of a workforce where each and every member of staff and volunteer understands their role and contribution to the achievement of our ultimate objective of turning around the lives of young people and supporting them to create a future of their own choosing.
The success of our people and culture strategy will be founded upon excellence in the management of human resources policies and procedures so as well as being able to see the bigger picture you will also need be meticulous in doing the detail.
How to apply
Application is by way of CV and a Supporting Statement.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Developer (Full-stack)
Permanent, Full-time, Hybrid working
This role is based in the UK, in one of our UK offices: Cardiff, Edinburgh, London, or Warrington
You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
Salary: London: £58,475 per year (including London allowance), Cardiff, Edinburgh, or Warrington: £53,593 per year
Early applications are strongly encouraged as interview will be scheduled on an ongoing basis. We reserve the right to close the advert before the advertised closing date.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
The Senior Developer (Full-stack) plays a key role in developing and enhancing user-centric digital products at Christian Aid. This position focuses on delivering high-quality front-end (70%) and back-end (30%) solutions on the Drupal CMS, ensuring seamless and intuitive user experiences.
Working closely with the Technical Lead, you’ll address complex challenges identified by stakeholders and user feedback, providing strategic direction and innovative solutions. This role is crucial to the success of our digital fundraising initiatives, requiring a blend of technical expertise, creativity, and strategic thinking.
Your responsibilities include developing and maintaining digital products, ensuring they meet user needs, adhering to accessibility standards, and maintaining brand integrity. Your work will be instrumental in creating engaging, user-friendly experiences that align with our organisational goals.
About you
You have extensive experience in front-end development, complemented by a solid understanding of back-end technologies. Your passion lies in creating products that prioritise user experience, and you excel at crafting intuitive, visually engaging interfaces. As a strong communicator, you can effectively translate technical concepts for both technical and non-technical stakeholders.
You’re a forward-thinking developer who embraces new technologies and methodologies, staying up-to-date with industry trends and continually seeking to enhance your skills. You’re a proactive problem solver, adept at navigating complex technical challenges and finding innovative solutions that align with business goals and user needs. Your user-centric approach ensures that the products you develop not only meet but exceed expectations, delivering exceptional digital experiences.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The MHCPC has a new and exciting job opportunity for a committed, thoughtful, and resourceful person to deliver the clinical and operational components of our counselling service. The Counselling Referral Service of the MHCPC is a voluntary counselling agency providing professional and affordable psychodynamic counselling to the community. It offers both a clinical placement and a referral service.
The Clinical Manager will be a qualified (BACP/BPC accredited or equivalent) Psychodynamic Counsellor or Psychotherapist with significant clinical experience in the mental health field, strong people management skills and a good understanding of running a counselling service.
Supported by a Counselling Administrator, the Clinical Manager’s role is to ensure that our counselling services are delivered to a high standard in accordance with the BACP & BPC frameworks and the Psychodynamic approach.
This is a diverse and engaging role, perfect for an experienced therapist looking for their next rewarding challenge.
If this sounds like you, we would like to hear from you.
We’re looking for a well organised, commercially orientated, strategic leader to join us as our Head of Centres & Events
Location: The Southville Centre, Beauley Road, Bristol.
Contract Type: Permanent.
Hours: 37.5 hours per week.
Salary: £38,987.69 per annum.
Holidays: 31 days including Bank Holidays, plus additional long-service leave (capped).
Benefits: Pension scheme, subsidised under-fives childcare, employee assistance programme, training and development opportunities.
Closing Date: Monday 29th September.
Interviews: First interviews week commencing 6th October (probably Thursday 9th October), second stage task-based interview w/c 13th October (probably Thursday 16th October).
This is a rewarding opportunity to lead the development of this new department which is focused on providing excellent experiences and opportunities within our Community Centres for local people, in ways that generate income, and helps support the financial sustainability of the charity. You will shape and grow our Community Centre offers, focusing on what local people value and would like to have available within our centres, whilst upholding the charity’s values and long-term vision.
Reporting to the CEO, this position is responsible for leading our Centres & Events Team, which includes the Facilities Team (who maintain and develop our buildings), the Front of House Team (who welcome people and provide information, along with managing room hire), our community Events Manager, our Catering & Café Teams, plus Design & Communications Team.
As part of our Senior Management Team, you will also help shape the wider strategy and culture of the organisation, working cross-departmentally and contributing to the development of our annual budgets.
Who we are
We are a well-established charity and community anchor organisation, based across two sites in Southville and Bedminster. Through our centres, café, nursery, and community programmes, we work to improve the wellbeing, health, happiness, and sense of belonging of people living in the BS3 postcode area.
We’re passionate about helping our staff grow, whether that’s through professional development or creating space to thrive in their roles.
Who you are
You are a systems and process-orientated leader, able to bring teams together to create a cohesive, efficient and effective whole. You bring:
- Strong leadership, organisational, commercial and communication skills.
- Experience in organising diverse areas of operation and developing efficient systems and processes.
- An ability to empower others to lead and make decisions.
- Creativity and confidence to develop new offers in response to local needs.
- A desire to support the financial sustainability of the charity.
Your ability to develop efficient, effective and integrated systems and processes with your teams, as well as to identify offers that local people will engage with, value and pay for within our Community Centres, will be essential to your success in this role.
Equity, Diversity, Inclusion & Belonging
At BS3 Community Development, we are committed to ensuring Equality of opportunity and access, celebrating Diversity, and promoting Inclusion and Belonging. This commitment is vital, not only for our service users, but for our staff and the community we serve.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re recruiting for a Head of Retail Operations for our Northern Division. In this role, you’ll be at the heart of driving success within six regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.
This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.
As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.
This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.
We’re looking for someone who:
· Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
· Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
· Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
· Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
· Embodies our values and behaviours
Ready to make a difference?
Join Mind Retail. Join the fight for mental health.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the North West, Yorkshire & Humber, North East, East & West Midlands and North Wales.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Head of Operations, you’ll receive:
· A competitive salary of £59,753 per year
· A company car
· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
· 25 days’ paid holiday per year, plus bank holidays
· Development workshops & courses, to help build your career
· Comprehensive, personalised induction programmes, tailored to your role when you join us
· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
· Family friendly policies & enhanced pay
· A competitive pension scheme & life assurance, available to all our employees
· 25% staff discount in all Mind shops
· Access to exclusive discounts at over 160 retailers through our employee savings app
· Employee Assistance Programme
· Cycle to Work Scheme
· Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please check on the Job Description button below.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The Communications Manager is responsible for managing CASPA’s communications function and brand development. They will ensure CASPA’s mission and purpose is reflected in our brand and social media presence, and effectively engages members, funders and other stakeholders.
What you’ll do:
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Plan and deliver inspiring fundraising and advocacy campaigns.
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Manage CASPA’s brand, website, and social media channels.
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Create engaging content that champions autistic voices and showcases CASPA’s impact.
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Build relationships with media and external partners.
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Produce publications, newsletters, and press releases.
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Work with leadership to shape CASPA’s annual report and manage budgets
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Oversee CASPA’s volunteer Autistic Content Creators team
About you
We’re looking for:
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A communications all-rounder with creativity, drive, and a passion for advocacy.
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Experience in campaign management, digital comms, and content creation.
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Strong writing, storytelling, and brand management skills.
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A team player who thrives on making a difference.
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
The safety and welfare of our members is paramount, and this post will be subject to satisfactory references and a full DBS check.
Closing date for applications : Friday 3rd October 11.59 pm.
Interviews to take place: Thursday 9th October and Monday 13th October 2025.
We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible.
If you do not want CASPA to retain your CV and personal information after the recruitment campaign closes, please let us know when you apply.
The client requests no contact from agencies or media sales.
Are you passionate about using data to drive meaningful change? Do you thrive on accuracy, insight, and collaboration? Do you have Generalist HR experience? Join our People Experience team and help our organisation make informed decisions using high quality, impactful data.
As the HR Data & Insight Analyst, you will champion data accuracy, reliability, and insight across the People Experience team and wider organisation. You’ll lead the production, distribution, and analysis of high-quality People Management Information (MI), ensuring compliance with data protection laws and enabling data-driven decision-making. You’ll also provide generalist HR support when needed.
Contract terms:
- £34,000 - £37,000 per annum with Benefits
- Permanent
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Hybrid working: Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
Data & Insights
- Deliver and analyse People data reports.
- Maintain and improve reporting tools and MI.
- Support forecasting and strategic planning.
- Enable data self-service for managers.
- Optimise systems with providers and stakeholders.
- Lead system procurement and implementation.
- Ensure data accuracy, integrity, and compliance.
- Drive system improvements and efficiencies.
- Share insights and train users.
Generalist HR (People Experience) Support
- Provide generalist HR support (e.g. covering annual leave, supporting Employee Relations casework)
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a short cover letter.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 9am Wednesday 24 September
Interviews: Tuesday 30 September. Please note the interviews will be in person at our office in Ewell (Surrey) and will consist of data presentation exercise and competency based questions.
The client requests no contact from agencies or media sales.