Supporter engagement administrator jobs
Nelson’s Journey, Norfolk’s leading child bereavement charity, is seeking an inspiring and focussed individual to join its fundraising and marketing team, responsible for raising funds required for the support of bereaved children and young people.
The successful candidate will work as part of a team developing and delivering fundraising and marketing projects, campaigns, and tasks to achieve income targets; and within the team will lead on supporting and growing individual and community based fundraising initiatives.
Duties include:
- Building relationships with local community groups, schools, and individuals to encourage fundraising
- Communicating with and supporting individual fundraisers and donors
- Representing the charity at events, giving talks, attending cheque presentations and strengthening engagement
- Delivering fundraising campaigns and activities for individuals and community groups, such as ‘Purple Picnics’, regular giving
- Managing online fundraising platforms such as JustGiving and maintaining accurate records on the charity’s CRM (Beacon)
- Ensuring promotional opportunities for individual and community fundraising initiatives, including through the charity’s social media content, website, emails, and digital platforms
Full-time and part-time applications are welcomed.
The post-holder will work as part of a team to drive an increase in fundraising income so that the charity can continue to set ambitious spending plans and look to its future growth. The post-holder will contribute to the overall objectives and workplans of the team.
This post is advertised at a salary range, with demonstration of higher income generating skills and/or experiences qualifying for the higher end of the range.
A willingness to work flexible hours and occasional weekends is required. Access to a vehicle is essential, for which the appropriate mileage rate will be paid. The post is subject to a Disclosure and Barring Service (DBS) check. The successful candidate must be committed to the safeguarding of children and young people. Right to Work in the UK will need to be established. We are an equal opportunities employer.
Nelson’s Journey offers generous annual leave entitlement of 26 days, in addition to bank holidays and public holidays (pro-rata for part-time).
The post is based in Little Plumstead, near Norwich.
For an application pack and further information including our Privacy Notice please visit our website.
Closing date for completed application forms: Tuesday 19 August, 23:59
Interview date: Thursday 28 August
We reserve the right to close a vacancy early if we receive sufficient applications for posts.
Help us to bring back smiles to Norfolk’s bereaved children and young people, and download an application pack from our website for our application form.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Global Programmes Manager provides supervision and management support to Muslim Aid Country Offices and implementing partners ensuring the efficient and effective implementation of high-quality delivery of projects and programmes in line with organizational strategy, in compliance with donor expectations, governmental and international standards.
The role is responsible for technical and management advice and support to ensure Muslim Aid Country Offices and partners are implementing, monitoring and evaluating programme activities in compliance with Muslim Aid’s strategy and budget as well as recognised international standards.
In addition, other key responsibilities include building and expanding strategic partnerships, with donors and other development partners to increase the size, scope and quality of programmes implemented by the Country Offices to reach the poorest, marginalised and underserved populations. Regular travel will be required.
About the Role:
- Implement our strategy by supporting Country Offices and partner organisations in programme development and delivery, and in impact measurement.
- Support Country Offices (including affiliates) to reinforce our mission, vision, values and direction through clear and articulate communications.
- Provide technical support in organisational development for the Country Offices, ensuring appropriate technical and management skills exist to effectively implement programmes and showing improvements over time in our organisational health checks.
- Work closely with Country Offices and partners to strengthen our due diligence and compliance procedures and ensure their effective use in practice.
- Ensure efficient use of allocated funds; agree budgets and plans for the Country Offices. Ensure financial management and Value for Money is central to the management and accountability of work undertaken by Country Offices and partners.
- Ensure that the quality of our programmes and partnerships at all levels are of a high standard in delivering our promises and commitments.
About You:
To be successful in this role, you will need:
- Educated to degree level standard in international development or similar related field
- Demonstrated experience in international development management including senior management and distance management.
- Experience of building strong relationships at the highest levels with development partners.
- Knowledge of SPHERE, CHS and DEC Accountability Framework priorities and other humanitarian/development
- Excellent project management and facilitation skills.
- Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports
Why you should apply:
Join Muslim Aid as a Global Programmes Manager and take a leading role in driving the delivery of high-quality humanitarian and development programmes around the world. This is a dynamic opportunity to support and oversee our Country Offices and partners, ensuring effective implementation of impactful projects that align with our global strategy and meet international standards. You’ll provide critical technical and management support, help strengthen monitoring and evaluation systems, and foster strategic partnerships with donors and key stakeholders. If you're ready to make a global impact and support communities in need through sustainable, scalable programmes, apply now to be part of our mission.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
We are looking for a Development Officer to support Portsmouth Cathedral’s fundraising and development activities. This new role, which is grant funded by the Cathedrals Sustainability Fund for 24 months, will work closely with the Head of Development & Fundraising to grow income, improve communication with donors, and help deliver key projects that support the Cathedral’s mission. This is an exciting opportunity to join our team and make a real difference to the future of Portsmouth Cathedral.
The role is mostly office based with the team in Cathedral House, Old Portsmouth but allows for flexible working arrangements.
Key Responsibilities include:
- Building Relationships with Donors: Draft thank-you letters, updates, and newsletters. Organize events to engage donors and welcome new supporters. Maintain confidentiality.
- Trusts and Foundation Applications: Research and apply for funding. Track deadlines and submit applications on time. Record outcomes and provide reports.
- Project Support: Assist with key projects like the National Lottery Heritage Fund project. Ensure smooth project execution and maximize funding opportunities.
- Improving Fundraising Operations: Maintain accurate records using the CRM system. Organize fundraising events and meetings.
- General Administration: Prepare materials, arrange meetings, and coordinate activities for fundraising campaigns. Contribute ideas to improve fundraising and communication.
Key Relationships will be with:
- Senior Management Team and Heads of Departments
- Donors
- Grant Funders
- Volunteers
The successful candidate will have strong communication and organizational skills, initiative, IT proficiency, confidentiality, teamwork, empathy with Christian values. Ideally they will have fundraising or grant application experience, knowledge of charity practices and interest in heritage, arts, or education charities. They will be self-motivated and collaborative and committed to safeguarding practice, equal opportunities and inclusivity.
Safeguarding
The position is subject to a Basic DBS check as well as the ongoing safeguarding training provided by the Church of England and Diocese of Portsmouth applicable to this role.
Benefits
- Generous annual leave allowance of 27 days per annum (FTE) plus public holidays
- Employer pension contributions of 7.5% plus employee contribution.
- Commitment to professional development and training
- Cash health plan
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Interested candidates should submit their CV along with a covering letter detailing how their experience aligns with the role’s requirements and the values of Portsmouth Cathedral.
Candidates invited to interview will be asked to complete a short application form as part of our safer recruitment process.
The client requests no contact from agencies or media sales.
Pension + 25 days holiday pro rata + bank holidays
Start Date: Mid-October 2025 (includes handover period)
Do you love books, live events, and working in a dynamic, creative environment? Are you a highly organised, detail-driven person who thrives on making sure everything runs smoothly behind the scenes? If so, we’d love to hear from you!
Stratford Literary Festival, founded in 2008, is one of the UK’s most exciting and innovative literary festivals. With a passion for storytelling and a strong belief in the lifelong benefits of literacy, we deliver two major festivals each year (Spring & Winter), alongside an inspiring programme of year-round outreach work in the community.
We’re looking for an enthusiastic and meticulous Festival Administrator to support both our ticketed events and our charitable activities. This is a fantastic opportunity to be part of a friendly and committed team, making a real difference through the power of books.
What You’ll Be Doing:
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Supporting the Festival Director with a variety of key admin tasks
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Communicating with authors and publishers to coordinate festival appearances
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Managing detailed spreadsheets and updating online event information
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Uploading events to the box office system and our website
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Liaising with venues and keeping track of logistics
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Collaborating with our freelance team during festival periods
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Problem-solving and responding to last-minute changes (as often happens with live events!)
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Coordinating with schools and community partners for our outreach programmes
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Helping to manage fundraising campaigns and maintaining our Festival Friends database
What We’re Looking For:
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A self-starter with exceptional attention to detail and strong organisational skills
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Someone who’s efficient, dependable, and loves ticking things off a list
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Comfortable juggling different tasks and working to deadlines
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Experience with Google Sheets/Docs, Xero and Excel is essential
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Bonus points if you’ve used website CMS platforms or design tools like Photoshop or Canva
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Ideally based in or near Stratford-upon-Avon
This is a part-time role (15 hours per week), with hours agreed in advance with the Festival Director. Additional (paid) hours will be required during each festival period, including some weekend work. The role is primarily home-based, with regular face-to-face meetings and onsite presence during live events.
We welcome applicants from all backgrounds and are proud to be an equal opportunities employer.
Come and help us bring books and ideas to life — with precision, passion, and a love for the details that make all the difference!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Male Live In Support Worker
Responsible to: Senior Support Worker
Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).
Location: This is a live-in, residential role based in a supported accommodation home in Cambridge. Some work will be based in our office buildings.
Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.
Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked
Salary Band: £24,754 - £28,454 per annum. We will pay a full-time salary based on the role being a live-in role
Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.
Contract: Permanent
Start Date: September
About Us: Baca is dedicated to supporting unaccompanied young refugees, helping them achieve their potential and rebuild their lives for a better future. We are looking for a passionate and dedicated Support Worker to join our team and make a real difference in the lives of young asylum seekers and refugees.
Role Overview: As a Support Worker, you will provide advice, assistance, and support to young people in the home. You will be a key member of the Support Team, delivering Baca’s services in line with our Vision and Values. Your role will include attending to the practical and emotional needs of young people, supporting the development of living skills, and helping them manage and look after a home.
Key Responsibilities:
- Welcome newly arrived young people into the accommodation, ensuring they feel safe and able to rest.
- Support young people in developing independent living skills, physical and emotional wellbeing, personal safety, education, and social engagement.
- Act as a positive role model, offering advice, guidance, and assistance.
- Train young people in living skills such as washing, cleaning, cooking, and budgeting.
- Provide emotional support during times of difficulty, anxiety, or stress.
- Encourage young people to maintain a healthy routine, including attending education and social activities.
- Work collaboratively with the Rebuild Team to ensure all young people are safeguarded and supported.
- Maintain good communication with relevant team members and social workers.
- Ensure regular reporting requirements are met, in line with Ofsted regulations.
- Participate in team meetings and contribute to achieving young people’s outcomes.
Person Specification:
- Passionate about supporting unaccompanied young people and helping them achieve their potential.
- Excellent interpersonal skills with the ability to inspire and motivate young people.
- Self-motivated, responsible, reliable, and able to manage your own time and workload.
- Supportive, approachable, and willing to set boundaries in line with Baca’s values.
- Ability to work as part of a diverse team and in partnership with external stakeholders.
- Knowledge of safeguarding practices and issues faced by young asylum seekers and refugees.
- Experience in working with young people, particularly in a 1-2-1 and group setting.
- Good ICT skills and ability to manage multiple tasks.
- Ability to drive and access to a vehicle is essential.
Other Requirements:
- The successful applicant will be required to have an enhanced DBS check.
- Adherence to all Baca’s policies and procedures.
How to Apply: If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.
Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Tabard Court Service Tower Hamlets.
£29,209.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Tabard Court is a mental health supported accommodation for individual with significant offending histories. You will work within a multi-disciplinary team, providing support to customers with a range of mental health needs - emotional, social, physical or domestic -, who have had contact with the Criminal Justice System. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality evidenced based care and risk management strategies working closely with clinical colleagues. You will have a thorough understanding of the principles of recovery, be highly motivated and committed, making a significant contribution to the development of the service and building on your previous experience and skills in the fields of mental health and/or criminal justice system.
The post holder will facilitate the liaison between Tabard Court and mental health services in the area and work flexibly to respond to emerging needs and effectively address the needs of the customer case load.
This role will include shift working including: every other weekends, early shifts (8am start) and late shifts (until 10pm).
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
* Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Conducting regular key work sessions that are innovative and engaging in order to develop and achieve goals
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Providing support with daily living activities, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
* Develop knowledge around the local mental health system to ensure customers receive the best treatment available
* Empower customers to ensure they receive the service and benefits they are entitled to
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm, dynamic, friendly presence and open behaviour
* Is non-judgemental with the ability to cope with challenging behaviour and demonstrates a positive attitude to risk management.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
For a full job descritpion please see our website.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.
Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.
Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.
We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.
Key Responsibility Areas:
- Strategic fundraising leadership
- Stewardship of strategic partnerships
- Financial management: planning, tracking and reporting
- Building our supporter community
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Please review the attached pdf for the full job description.
Person Specification (Knowledge, skills and experience required)
Fundraising experience
- Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation
- Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates
- Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities
Fundraising knowledge
- Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships
- Understanding of good practice in fundraising, including data protection and donor stewardship
- Understanding of budget creation and income reporting
IT skills
- Experience of using Microsoft Office, including Excel functions
- Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce
Please review the attached pdf for the full person specification.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August:
- A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills.
- A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as Fundraising Operations Manager, a newly developed role recognising the need for operational excellence across all fundraising streams to support and enhance the donor journey.
This key role will oversee the administrative, financial, and logistical aspects of the fundraising department, ensuring smooth and efficient operations. They will have responsibility for ensuring the best donor care to our supporters; working across the income streams to enhance our supporter journeys and increase income for the Charity.
We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our Operations team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact.
Main Responsibilities:
Responsible for the administrative, financial, and logistical aspects of the fundraising department, ensuring smooth and efficient operations including:
- Implementation of key fundraising processes and guidelines.Overall management of our CRM database.
- Oversight of our payment portals and platforms to ensure effective integration.
- Manage and oversee community and third-party fundraising events.
- Ensure compliance and good practice.
- Reporting, insight and data selection.
Person Specification:
Knowledge and experience
- A keen appetite for problem solving, with experience in identifying and delivering on improvements to operational systems and processes.
- Previous knowledge and experience in a fundraising role is essential, preferably community, events or individual giving.
- A proven track record of meeting financial targets and driving income growth.
- Attention to detail is an absolute must for this role, the ability to spot trends, issues or risks will ensure we are efficient, effective and compliant.
- An understanding of the fundraising landscape, especially fundraising regulation, and its implications for our work.
- A knowledge of donor stewardship and developing key relationships with stakeholders and fundraisers.
- Experience working with a donor database system in a complex environment.
Skills, abilities, and behaviours
- Excellent verbal and written communication skills.
- Ability to work on own initiative and as part of a team.
- Good IT skills.
- Excellent administrative, organisational, time management and prioritisation skills.
- Analytical and strategic approach to problem solving.
- Confident with excellent interpersonal skills.
- Ability to work under pressure, to target and deadline.
- Good team player who is willing to support and help others in the team.
- Highly organised with excellent attention to detail.
- Professional, diplomatic and discreet and able to maintain confidentiality.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Join Portraits of Recovery (PORe) as Operations and Finance Manager and Drive Social Change with Art
Portraits of Recovery (PORe) is a pioneering visual arts charity based in Manchester and is the UK’s only visual arts charity inspiring and supporting people affected by and in recovery from substance use. Dedicated to fostering inclusion and systemic change for individuals and communities in recovery from substance use.
Through the transformative power of contemporary visual art, we collaborate with leading artists and Recoverists to challenge stigma, open new conversations about addiction and recovery, and empower marginalised communities. As the UK’s only contemporary visual arts organisation working within this field, we are committed to ensuring that recovery is recognised as a health, social, and cultural issue, driving change through creativity and engagement.
As Operations and Finance Manager, you will play a critical leadership role in shaping PORe’s future, ensuring our long-term sustainability, and driving impactful organisational development. You will work closely with the Director & CEO to enhance our operations, administration, and financial management while leading a small team to support the delivery of our Business Plan. This position offers a unique opportunity to shape strategic business processes, support PORe’s artistic programming, and play an integral role in our fundraising efforts. If you’re passionate about activism and believe in the power of art to change lives, we invite you to be part of this transformative movement.
You’ll be looking after a small team, and the administrative, and financial aspects of the organisation. You’ll also be inputting into funding bids, helping with data collection, and coming up with creative income generating opportunities to help us grow. As a small company, this role would be perfect for someone ambitious, looking to help shape and grow our organisation even further.
Key Responsibilities:
- Support the Director & CEO in strategic, financial, and organisational development.
- Play a senior management role, overseeing operations, administration, financial processes, and governance.
- Manage and support a small team to effectively deliver PORe’s Business Plan.
- Ensure efficient business activities, including HR and data collection processes.
- Oversee financial management, including budget control, reporting, and compliance.
- Support delivery of public programming and contribute to project development.
- Collaborate on fundraising initiatives, including bid writing.
- Represent PORe in meetings with funders, stakeholders, and key partners.
- Manage organisational governance, including trustee meetings and board development.
- Lead risk management, policy updates, safeguarding, health & safety, and diversity initiatives.
- Oversee IT systems, digital security, and business continuity planning.
- Drive internal communication, staff recruitment, training, and performance reviews.
- Ensure compliance with charity and company law, funding agreements, and legal obligations.
At PORe, we value diversity and inclusivity. We actively encourage applications from individuals of all backgrounds, including those with lived experience of recovery. If you meet even half of the requirements, we strongly encourage you to apply. Your unique perspective and skills could contribute significantly to our mission.
We are committed to promoting equality, diversity, and inclusion in our recruitment process. We seek to build a team that reflects the communities we serve, ensuring a welcoming and supportive environment for all. Applications will be reviewed on an ongoing basis, and we encourage early submissions. Join us in shaping a future where art and recovery intersect to create lasting impact.
- Application deadline: Friday, 15 August
- Interview notification: Friday, 22 August
- Planned interview date: Monday, 1 September
- Planned start date (subject to satisfactory references): TBC
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Supported Housing Worker
Salary: £25,235 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Somerset East & Somerset, mainly Frome & Shepton Mallet
Additional information:
- Valid driver's license and access to a car for business purposes
- Participation in an out-of-hours on-call rota
- Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM
- Primarily Monday to Friday, with weekend availability required on a rotational basis
The Role:
Are you passionate about making a real difference in people’s lives? We’re looking for a dedicated and compassionate Supported Housing Worker to support individuals experiencing homelessness on their journey toward greater independence.
In this rewarding role, you’ll work across two locations, providing tailored, person-centred support to clients with medium-level needs. From helping people maintain their tenancies to connecting them with vital services, you’ll play a key role in empowering individuals to build brighter, more stable futures.
What You’ll Be Doing:
- Delivering direct support and housing management services to clients
- Building strong partnerships with local agencies
- Keeping client records accurate, clear, and up to date
- Tracking referrals into the service
- Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities
The client requests no contact from agencies or media sales.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 16 staff. Impetus has an annual income of £10 million, which we are looking to grow to £12–£14 million within the next few years. The team is led by the Director of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant-making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono support for Impetus’s corporate partners.
In addition to our direct grants, we have several themed funds that support specific areas of our work, currently Connect and Engage, with plans to launch Skills and Attainment. An important part of this role is working closely with the Investment team to shape compelling cases for each fund, and with the Philanthropy team to connect them with the most suitable donors.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team, we also seek to influence decision makers to design and implement evidence-led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
About this role
This is an exciting opportunity to join our dynamic Philanthropy Team as an interim Events Officer. The successful candidate will be a highly organised individual who has a positive, can-do attitude, who enjoys working independently and as part of a team.
Impetus has a successful annual programme of fundraising and cultivation events including the Transforming Lives Dinner, the Impetus Triathlon and Impetus Future Party. We are looking for an Events Officer to support our programme of events, while also working creatively to innovate and improve our practices.
Reporting to the Head of Events, the Events Officer is an integral part of the Impetus team, supporting our calendar of fundraising and engagement events.
The Events Officer will be involved in all aspects of events management such liaising with venues and suppliers (catering, production, design), working with sponsors, event marketing, guest management and finance tracking. This is a role that will allow the postholder to take a high level of ownership for the sections assigned to them.
You will join a small, passionate and hardworking Philanthropy team.
As part of the role, you will be required to attend in person meetings and our key fundraising events. Currently scheduled are:
- Impetus Triathlon, 13th September (if in post)
- Transforming Lives Dinner, 19th November
- Impetus Futures Summer Party, TBC June 2026
Key responsibilities
Event Delivery
- Work with the Head of Events and Events Manager on all Impetus’s major fundraising events, including the Transforming Lives Dinner, the Impetus Triathlon and the Impetus Futures Summer Party.
- Support our calendar of cultivation events such as the Pro Bono Breakfast and Philanthropy Breakfasts.
- Support research and planning of the annual events programme in line with the wider organisational strategy and objectives.
- Assist the Head of Events with on-site event management for all Impetus events.
- Source auction and raffle prizes, management of auction software and fulfilment of prizes.
Event Administration
- Manage the administration of all events, including invitation lists, invoices and general enquiries, working with the Head of Events to improve processes
- Responsible for managing all guest RSVPs across events, keeping guestlists up to date and accurately tracking responses on our CRM system
- Organise all administration resources for events, including name badges, delegate lists and signage
- Support the creation of post event reports, analysing data from each event and trends across previous years for the Philanthropy Team and wider organisation
- Supporting with invoicing, accounting, expenditures and financial reconciliation and assist with monthly reporting on income to Finance
- Proactively use our CRM system to manage event data
- Support on supplier and sponsor relationships
Team Support
- Manage all incoming enquiries for the Events Team via a shared inbox
- Fully comply with all of the organisation’s employment and other policies and procedures
- Provide general support to the Philanthropy Team where required, and work collaboratively with colleagues across the organisation
- Assist with project management, design, and production of all event communications, social media posts and collateral alongside the Communications Team
- Work closely with the Communications Team to manage events pages on the Impetus website
Person specification
Essential:
- Experience of working in a similar events role.
- Excellent project management experience.
- Exceptional organisational skills with the ability to prioritise busy workload.
- Ability to work independently or as part of a team.
- Practical approach to problem solving.
- Ability to be creative and use initiative.
- Meticulous attention to detail.
- Excellent written and verbal communication skills.
- Experience managing volunteers at events.
- Negotiation skills and experience working with suppliers.
- Experience using a variety of communications tools including e-newsletters and social media.
- Excellent IT skills including PowerPoint, Word and Excel.
- Understanding of databases, to include data entry and reporting (knowledge of Salesforce desirable).
- A commitment to Impetus’ mission and to equality, diversity and inclusion.
Desirable
- Experience of working for a charity on challenge and/or fundraising events
- Knowledge of the youth sector
- Knowledge of corporate fundraising
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 11th August 2025.
Interviews
Interviews will take place: Monday 18th August 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.
We are seeking a highly organised and motivated individual to join our team as Interim Programmes Lead. This is a unique opportunity to step into a programme management and support role within a values-driven organisation committed to driving transformative change in the social sector through inclusive leadership. If you are committed to social impact and inclusion, and bring strong programme leadership and communication skills, we would love to hear from you.
About Clore Social Leadership
Since 2010, Clore Social Leadership has supported over 5,000 individuals from nearly 3,800 social sector organisations. Through our transformative skills and development programmes, we empower individuals from grassroots initiatives to global organisations to become agents of change.
We have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.
We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to expand our programme delivery, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.
About the Role
This dynamic and varied fixed-term role combines programme management with organisational development support, covering parental leave for a core member of the team.
You will:
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Lead coordination of our leadership development programmes and short courses during two key periods of parental leave (October-December 2025 and June-September 2026)
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Support broader organisational priorities in the interim (January-June 2026), with a likely focus on alumni engagement and development activities
This role is ideal for someone who combines confident programme and stakeholder management with the ability to pivot between delivery and strategy, and who thrives in a collaborative, values-led environment.
Key Responsibilities
Lead coordination of our leadership development offer from October to December 2025 and June to September 2026
Programme Management
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Manage the planning and delivery of a portfolio of leadership programmes and short courses
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Coordinate all programme logistics including dates, venues, facilitators and course content
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Support facilitators' delivery of online and in-person learning sessions
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Maintain the programmes work and project plans and ensure quality and consistency across delivery
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Oversee programme applications, moderation and participant onboarding
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Manage accreditation processes
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Support the collection and analysis of evaluation data
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Work with the team to standardise and manage participant communications
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Maintain relationships with delivery partners, facilitators and stakeholders
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Monitor and adapt content using the online authoring tool (GoMo)
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Coordinate steering group activity and innovation outputs as required
Programme Facilitator Management
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Recruit, contract and manage programme facilitators and coaches
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Deliver onboarding and provide ongoing support
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Act as point of contact for facilitators and external delivery partners
Finance & Budget Oversight
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Manage programme budgets and attend monthly finance meetings
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Sign off coaching and programme invoices and line reports expenses
Customer Service
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Oversee phone and inbox communication with applicants and participants
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Ensure high-quality customer service, with consistent messaging and support
Line Management
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Line manage the Programmes Administrator, ensuring delivery and development support
Support organisational priorities from January 2026 to June 2026
Deliver targeted support to priority areas across the organisation, as required. This will likely include:
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Collaborating with the senior team to shape alumni engagement plans and activities
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Contributing to new partnership development
Person Specification
We seek an ambitious, bold and collaborative individual with an inclusive approach and a strong track record in programme coordination and learning design. You will be:
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Highly Organised: Able to plan and manage multiple programmes simultaneously
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Collaborative: Confident working across teams and with a wide range of partners
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A Skilled Communicator: Adaptable, clear and engaging in both written and spoken formats
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Committed: Passionate about social justice and the role of leadership in creating change
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Focused: Strong attention to detail and analytical thinking
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Courageous: Comfortable with challenge, feedback and innovation
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Proactive: A self-starter with energy and a forward-thinking approach
Experience (E = Essential / D = Desirable)
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Managing learning or leadership development programmes (E)
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Managing facilitators, coaches or programme delivery teams (E)
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Budget oversight and financial sign-off (E)
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Working in or alongside the social sector (E)
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Excellent written and verbal communication (E)
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Line management experience (D)
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Experience with proposal writing or business development (D)
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Familiarity with GoMo, Jotform or similar platforms (D)
Terms and Working Hours
We are open to discussing flexible arrangements before or on application.
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Contract: This role is offered as a fixed-term contract to cover a period of parental leave from September 2025 – September 2026.
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Hours: This is a full-time role (35 hours per week). These hours are ideally worked during our core working hours: Monday to Friday, 9:30am–5:30pm.
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Location: Hybrid working, with at least one day per week (currently Tuesdays) in the London office
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Eligibility: You must be UK-based to apply
Place of Work
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This is a hybrid role, with at least one day per week (currently Tuesdays) in the London office: Better Space, 127 Farringdon Road, London EC1R 3DA (travel at your own cost)
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Some UK travel required – expenses covered by Clore Social Leadership
Pay and Benefits
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Salary: £38,000 – £42,000 per annum (FTE dependent on experience, pro rata for fixed-term staff)
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Annual Leave: 25 days, plus UK statutory holidays (pro rata for fixed-term staff)
- Winter Closure: Office closed 25-31 December (3 additional paid days)
Application Process
We are committed to fostering an inclusive environment. We welcome applicants from all backgrounds, and especially encourage applications from those underrepresented in leadership roles in the UK today.
If you are passionate about social change and thrive in a collaborative, purpose-driven environment, we would love to hear from you.
To apply, please send:
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Your CV (max 2 pages)
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A cover letter (max 1 page) outlining your interest and suitability
If you would like to discuss the role or application process, or if you require reasonable adjustments, please do not hesitate to contact us.
Key Dates
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Applications close: 12pm on Wednesday 13 August 2025
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First-round interviews (online): Friday 29 August 2025
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Final interviews (in person): Tuesday 2 September 2025
In-person interviews will take place in Central London. Travel expenses for in-person interviews will be reimbursed with valid receipts.
We are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description or interview process, do not hesitate to contact us.
Registered charity number: 113672
The client requests no contact from agencies or media sales.
Job Title: Engagement and Employability Coach
Location: Kent and Medway (Hybrid/ Field-based)
Salary: £27,058 – £31,086 per annum (depending on experience)
Hours: Full-time (37 hours per week) OR Part-time (4 days per week)
Contract: Permanent
Report to: Area Manager – Engagement Programmes
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
- Ethical – We work with professionalism, honesty and integrity
- Passionate – We reach out enthusiastically to all who need out support
- Innovative – We inspire, enhance and improve
- Collaborative – We engage, support and share with others
The Team
The Targeted Support Team deliver a wide variety of programmes to empower young people and adults to improve their confidence and skills and then progress into training and employment. Leading group sessions and individualised mentoring, the team deliver with passion and expertise to individuals from a range of backgrounds, offering person-centred guidance and support.
The Role
This is an exciting time to join CXK as we are looking to extend our work in Supported Employment. These roles will support a small caseload of individuals with a range of needs who are looking to move into work, enabling them to find the right opportunities and sustain the roles through in-work support. The coaches will also need to be skilled in working with employers to support them to make their roles accessible and sustainable. Growing and maintaining a strong employer base will be a central part of these exciting new roles.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
- An understanding of the employment needs, and challenges faced by people who experience labour market exclusion
- Experience of working with individuals on a one-to-one basis, developing personalised plans and goal setting
- Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
Essential Criteria
- Full UK drivers’ licence and use of own vehicle
- Maths and English GCSE grade C or above (or equivalent)
- Experience working in employment services supporting people to obtain or keep work
- Proven experience of meeting and exceeding outcomes and targets
- An understanding of the employment needs, and challenges faced by people who experience labour market exclusion
- Experience of working with someone on a one-to-one basis
- Experience of providing supported employment services
Employee Experience
A career with CXK is rewarding work, enabling you to fulfil your potential. This fulfilling and exciting role provides the opportunity to develop and grow meaningful relationships with a range of services and employers in East Sussex. You will build upon the specialised skills and knowledge relating to Supported Employment and be a positive influence on the lives of people entering work.
Benefits of working with us
Our employee benefits include:
- 30-33 days holiday, plus bank holidays
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
- Benenden private healthcare cover
- Flexible working
- Enhanced maternity and paternity leave
- Training and development programmes and opportunities
- Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Tuesday 15th July 2025
Application review date: Wednesday 16th July 2025
Interview dates: From Monday 28th July 2025
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Personal Safety Project Customer Service Liaison/Administrator
Salary £10,082.80 pro rata (£25,207 FTE) Part Time / 14 hours per week
Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Customer Service Liaison/Administrator. If you are an enthusiastic, passionate and organised individual, this could be the role for you.
Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.
Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.
If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Full training will be provided; the important qualities we are looking for are:
· Excellent communication and listening skills
· Organised with ability to manage a caseload
· Ability to accurately record and store information
· Excellent organisational and time management skills
· A cheerful, friendly and outgoing personality
Applications sent by post should be marked confidential and for the attention of:
Recruitment, Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH
This post is subject to a disclosure and barring service check.
CVS not accepted.
Closing date for applications: 9am, Tuesday 5th August 2025
Interview Dates: Tuesday, 12th August 2025
We reserve the right to close the vacancy early if a suitable applicant is found before the advertised closing date.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a meaningful difference in people’s lives? Do you bring natural leadership, motivation, and a strong focus on empowering others?
We’re offering a rewarding opportunity to join our South Communities Team as a Locality Co-ordinator. This role plays a vital part in supporting family and friend carers across West Sussex, with a particular emphasis on the Worthing and Adur districts. While you’ll work across all South localities as needed, your main focus will be on these communities.
As a Locality Co-ordinator, you’ll provide line management and guidance to a team of Carer Wellbeing Workers. You’ll work closely with fellow Co-ordinators and the Carer Community Services Manager to help build a strong, responsive local team. Together, you’ll deliver high-quality information, guidance, and wellbeing opportunities that make a real impact in carers’ lives.
This is a hybrid role, combining remote and home working with delivery in community venues. You’ll need to readily travel across Arun, Adur, and Worthing to provide carer support and attend meetings, so familiarity with these areas—whether through work or residence—would be a real advantage.
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.
Job Role
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Team Leadership: Support the Community Services Team Manager with the day-to-day operational management of a team of Locality Wellbeing Workers.
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Service Development: Assist in developing a local offer for carers including in-person, online, telephone, 1-to-1, group, social, learning and wellbeing opportunities.
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Line Management: Undertake 1-1s and annual reviews, celebrating successes and implementing effective performance management to support individuals.
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Carer Support: Provide direct support to a small caseload and use the Carers Star™ to empower carers to create personal plans to achieve positive change.
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External Partnerships: Build and develop relationships to enable collaboration with health, social care, and voluntary sector partners.
Please download the Job Description below for full details.
Employee Benefits
- Training and Development: Opportunities for professional development and training.
- Flexible Working: Flexible working hours and remote working options.
- Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
- Healthcare and Employee Assistance Programme with perks and discounts.
- Enhanced Maternity/ Paternity/ Adoption Pay.
- Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading...
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in Candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.