Supporter engagement manager jobs in daresbury, cheshire

Bipolar is one of the most significant mental health challenges of the 21st century, with over one million people in the UK with lived experience. That's approximately one in every 50 individuals, around 30% more than those affected by dementia.

The symptoms of bipolar can emerge at any age and the condition is increasingly affecting young people, who are more likely to screen positive than older generations. It also has a profound impact on the families and friends of those affected and the need for a dedicated national bipolar charity has never been greater.

Bipolar UK is the only national charity dedicated to supporting individuals and families affected by bipolar, and we offer peer support at the core of our work. Our aim is to provide a nationwide Peer Support Service for people affected by bipolar and increase the reach of our delivery. To act as the voice of our community to change public attitudes, and to build a society that enables people affected by bipolar to live well and fulfil their potential.

Role: Fundraising Supporter Engagement Assistant (Apprentice)

Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship

Location: Home-based

Salary: £23,000

Hours: This role is full time (35 hours)

Holiday: 25 week days of annual leave (plus Bank Holidays), increasing by one day for every full year of service (up to 5 years)

Pension: Up to 5% contribution towards a stakeholder pension is offered after successful completion of probationary period

Reports to: Director of Fundraising

Purpose:

Bipolar UK is seeking a Fundraising Supporter Engagement Assistant to aid the Fundraising Team in donor stewardship and to enabling growth in the organisation’s supporter base across all income streams.

This role is an apprenticeship with the apprentice programme starting September 2025, provided by Apprentify - an industry-led apprenticeship provider.

The successful candidate will learn and work on the job at Bipolar UK whilst receiving 20% off-the-job training from industry experts, which will be led through virtual classrooms.

This role offers an exciting opportunity to help transform the lives of those affected by bipolar across the UK.

In summary the Fundraising Supporter Engagement Assistant will support the fundraising team in growing the community, individual and events fundraising income streams, and be the first point of contact for all fundraising enquiries.

Key responsibilities

• Ensure that all our fundraisers and donors are thanked in an appropriate manner, developing a robust stewardship programme.

• Support fundraising volunteers in a professional but empathetic way.

• Provide relevant information and resources to our fundraising volunteers in a timely manner.

• Support the team with sourcing fundraising merchandise and materials.

• Record all supporters’ non-financial information on the CRM in line with our data policies.

• Co-ordinate the challenge events programme and explore new initiatives to help grow this income stream.

• Support the fundraising team with the promotion and delivery of workplace training sessions.

• Help grow membership for our Bipolar Friendly Workplace Scheme and develop effective stewardship plans.

• Become a valued member of the Fundraising team, sharing knowledge and best practice.

• Support other members of the team in the development and delivery of all our fundraising activities.

• Work closely with colleagues to develop robust fundable project proposals that align with current and future growth plans of Bipolar UK.

Portraits of Recovery is a pioneering visual arts charity based in Manchester and is the UK’s only visual arts charity inspiring and supporting people affected by and in recovery from substance use. Dedicated to fostering inclusion and systemic change for individuals and communities in recovery from substance use.

Through the transformative power of contemporary visual art, we collaborate with leading artists and Recoverists to challenge stigma, open new conversations about addiction and recovery, and empower marginalised communities. As the UK’s only contemporary visual arts organisation working within this field, we are committed to ensuring that recovery is recognised as a health, social, and cultural issue, driving change through creativity and engagement.

We are seeking an experienced, dynamic, resourceful, and self-motivated person to work as a key senior member of the team, supporting and deputising for Portraits of Recovery’s Director & CEO. Whilst contributing to Portraits of Recovery’s overall strategic development, this role is principally internally focused and involves managing the operational, administrative and financial aspects of the organisation, including managing a small staff team to help deliver Portraits of Recovery’s Business Plan. 

Please let us know if you require any reasonable adjustments or have any access needs related to disabilities that we should address during the application or interview process.

Application deadline: Friday, 15 August 
Interview notification: Friday, 22 August 
Planned interview date: Monday, 1 September 

Planned start date (subject to satisfactory references): TBC  

Portraits of Recovery is committed to promoting equal opportunities and encourages applicants from all sections of the community. 

Senior Network Development Manager 

England North

£36,629 per annum (pro rata for part time hours)

Ref: 12REC 

Full Time 37.5 hours per week – happy to talk flexible working

Base: Sustrans offices in Leeds, Manchester or Newcastle with the flexibility to work from home

About the role

We have a new and exciting opportunity to join the Network Development team in the North of England, to support the team in managing a range of projects that will fix and grow the National Cycle Network in the delivery of our Paths for Everyone strategy.

As the Senior Network Development Manager, you will be leading a small team of Network Development colleagues to initiate, develop and deliver programmes and projects to advance the National Cycle Network (NCN). You will be ensuring the plan for the NCN remains innovative and relevant, by creating new routes and removing barriers. 

You will provide project management experience and expertise, strategic support and specialist knowledge to the Network Development team and ensure income is maximised and resources focused on impactful projects.

You will collaborate, influence and build internal and external relationships with key people from local authorities, partner organisations, public and voluntary stakeholder groups and community representatives.

You will be pursuing new business development opportunities to secure future work and to contribute toward the development of new ideas, projects and innovative strategies.

We offer true hybrid working, a flexible mix of working from home and occasional travel to our other offices around the UK.  There will be a need for regular travel within the region to attend meetings and site visits.

About you

You should have experience in leading, motivating, and managing a team, with the capacity to support and develop others to the best of their abilities. 

With excellent communication skills, you will have the ability to build relationships with ease across a wide range of people, and experience of working in partnership with other groups particularly within the public sector. 

You will be experienced in project management frameworks principles and implementation.

You will be knowledgeable in transport planning and policy, within active travel or transport.

With a thirst for data accuracy, you will be skilled in researching, producing reports and presenting their findings. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 04 August 2025.
• Interviews will take place via MS Teams between the 13-20th August 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.   

Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.   

Peer support Workers hold a key position in the Trafford Living Well service, working with individuals and groups, to help people to reach their individual recovery goals.

Peer support workers support individuals to establish greater control over their lives, helping to identify aspects of life that give meaning, hope, value and purpose whilst recognising that everyone’s recovery is a uniquely personal process.

As an integral and valued member of the multi-agency team, the post holder will support team members by role modelling and using lived experience of mental health services to shape the service's quality.

We are seeking a faith filled, people focussed senior leader offering operational management for Christ our Hope Liverpool which includes

· Oversight of our Support Services Hub, small staff team and their spheres of work

· Strategic and efficient management of the operational, administrative, financial, HR, safeguarding and property functions of the parish.  

· Developing commercial enterprise, to contribute to our financial resilience and resource mission.

The Operations Manager will work closely with the Team Rector in developing and implementing the strategy, systems and capacity to enable the parish and its churches and worshipping communities to be effective in fulfilling the parish vision and priorities.   

We are excited by the potential of this key appointment within COHL, the scope of the work and the opportunities we believe it will unlock.  This is a developing role, that will be shaped by the postholder working with the Team Rector and others, and as such may be subject to change as new initiatives emerge and develop over time.

We believe in a generous God, from whom all things come, and He invites us to steward these gifts well.  If this is your conviction and you have the experience and skills, we’d love to hear from you. 

This new role is an exciting opportunity to drive the growth of Family Fund’s high value giving, helping more families raising a disabled or seriously ill child access the support they need. 

As a key member of the fundraising team, you will play a vital role in securing transformational income from high-net-worth individuals building strong, lasting relationships that fuel our mission and increase our impact.

The role

As Philanthropy Manager, you will shape our philanthropic strategy, develop a new prospect pipeline and secure long-term support from individuals, family foundations, and wealth intermediaries. 

You will work closely with internal stakeholders across the organisation, to identify funding priorities and opportunities for donors. You’ll ensure we develop and deliver a long-term philanthropy strategy, building and managing relationships with wealth managers, private client advisers and networks that can introduce and connect donors to Family Fund. 

You will accurately record prospect and donor activity on our CRM system, maintaining clear pipelines and forecasts, and producing high-quality reports to monitor progress and impact. 

About you

We are looking for someone who is passionate and committed to drive our philanthropy strategy forwards. You will be a brilliant communicator, able to influence and inspire, representing Family Fund externally as a compelling ambassador for our work. You will be results driven with a solid track record securing major gifts from donors and demonstrable success in building new relationships. You will be entrepreneurial and self-starting, with the confidence to build a new programme from the ground up.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.

We’re also recruiting for: 

Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission. 

Community and Volunteering Fundraisers – to drive local engagement and inspire community fundraising.

Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you. 

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Information

Closing date: 01 August 2025
Interview dates: 22 August 2025

Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people? 

We’re growing our passionate and ambitious Fundraising team and looking for two Corporate Partnership Managers to help us make a difference to even more families who need our support. 

These are exciting roles at the heart of our growth strategy and designed to build and deliver a powerful corporate partnerships programme that will generate vital income and create meaningful, lasting relationships with businesses across the UK who align with our values. 

The role

As a Corporate Partnerships Manager, you’ll proactively lead the way in securing high-value corporate support. You’ll identify and engage prospective corporate partners, create compelling proposals, deliver inspiring pitches and then manage long-term partnerships that deliver both income and impact. 

This is a great opportunity for someone who thrives in new business development and who can spot the potential for partnership across all sectors from sponsorships and strategic giving to employee fundraising and volunteering. 

You’ll be a key player in shaping our corporate fundraising approach, working closely with colleagues across Fundraising, Programmes, and Communications to create partnerships that are exciting, innovative, and mission aligned. 

About you  

We’re looking for someone with: 

• Proven experience in corporate fundraising, sales, or business development, particularly in securing five- to six-figure multiyear partnerships. 

• Excellent communication skills and confident in creating high-quality proposals and delivering persuasive pitches to senior stakeholders. 

• A natural relationship-builder, with a track record of opening doors and maintaining strong, productive partnerships. 

• A creative and strategic thinker who can identify new opportunities, meet ambitious targets, and bring fresh ideas to the table. 

A genuine passion for our mission and the drive to grow support for families raising disabled or seriously ill children. 

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Information

Closing date: 1 August 2025
Interview dates: 20 August 2025

We are looking for a forward thinking dynamic individual who will project manage the transformation of the charities fundraising digital operations by enhancing our existing technology, by optimising our data handling and by researching and implementing new digital solutions to our fundraising processes.

 We are about to embark on a programme of transformational change, and we are looking for an ambitious self-starter who will play an essential role in the development and implementation of a new digital strategy for fundraising data and technical operations.

This is a fantastic opportunity for a passionate and motivated individual to make a real difference to cancer patients.

At The Christie Charity we are an ambitious and forward-thinking organisation with a loyal supporter base. You would be part of a successful high achieving collaborative team, and this role gives you the opportunity to experience multiple fundraising disciplines.

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.c

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

New Internationalist is looking for a creative, experienced and results-oriented Marketing Manager to help us reach new audiences with our independent campaigning journalism. At a pivotal point in the landscape of independent media, we need someone who is ready to hit the ground running by leading impactful campaigns that grow our global reach, launch exciting new membership products, and build lasting relationships with our loyal readers.

If you're passionate about global justice, value collaborative work, and want your marketing skills to make a real difference, this is your chance to join a pioneering media co-operative that puts ethics, equity, and storytelling at the heart of everything we do.
 
New Internationalist is an equal opportunity employer. Applicants must have the right to work in the UK.

Location: Remote (UK-based) with occasional in-person meetings at our Oxford office

Salary: £32,992 per annum (pro-rata)  

Hours: 28 hours per week

Start Date: Mid-August 2025

Contract: Full-time, permanent (with 6 month probation period)

To apply: Please fill out the form linked at the bottom of this job description. CVs will not be accepted.
 

Benefits include:

• 3% employer contribution to pension
• Flexible working
• Free subscription to New Internationalist magazine plus two free Myriad publications per year
• 30% Discount at the Ethical Shop
• 25 days annual leave plus 8 bank holidays (pro-rata)
• Office closure between Christmas and New Year

Key Responsibilities:

New Internationalist is seeking an experienced, proactive, creative, and strategic Marketing Manager to lead our income growth efforts during a critical stage in our organisation’s growth and development. You will be responsible for delivering a bold, data-informed marketing strategy designed to increase UK and international magazine subscriptions in print and digital, launch a new membership product, and drive retention across all income channels.

• Campaign Development & Delivery: Plan and execute marketing and sales campaigns across multiple channels (email, social, web, events) to meet set acquisition and retention targets
• Retention and Customer Experience: Work closely with internal teams to improve retention rates and maximise the impact of customer journey touch points.
• Outreach and profile raising: Identify and target new audiences for both subscriptions and news-stand sales, creating a strategy to convert them to subscribers and regular buyers.
• Product Development: Lead the development and launch of a new membership product including stakeholder consultation, light market research, A/B testing, and pricing refinement.
• Community Engagement: Activate and upsell existing subscribers and supporters through tailored messaging, events, and cross-channel promotions.
• Collaboration & Coordination: Work closely with internal teams to gather ideas, content, and assets. Coordinate and project-manage campaign delivery organisation-wide.

• Analysis & Reporting: Monitor and report on campaign performance, acquisition costs, and ROI to inform real-time adjustments and strategic planning.

The Marketing Manager will become a member of the NI Co-operative and will be appointed as a Director of New Internationalist Publications Ltd (NIP - the company that runs NI’s day-to-day business in a co-operative fashion), following a period of probation of 6 months.

All co-operative members are directly responsible to the NI co-operative and play an integral part in its business. They report to their teams on general work matters.

Co-operative responsibilities, include:

• Attending all Co-op meetings and sharing the tasks of chairing and minute-taking.
• Being a member of other Co-operative specialist groups.
• Taking an active role in the running of the business to ensure that it operates to meet its mission and financial responsibilities.

Essential Skills & Experience:
 

• Commitment to New Internationalist's mission and aims
• Proven success in marketing, membership, or digital campaigns that increased revenue
• Experience of both target-based delivery and project management
• Strong copywriting and audience engagement skills
• Knowledge of audience and engagement networks appropriate to New Internationalist’s mission
• Familiarity with subscription-based models and donor campaigns
• Knowledge of CMS, CRM systems and email marketing tools
• Experience with email marketing, social media, and analytics tools
• Strategic thinker with practical delivery skills
• Self-starter who can work independently and coordinate across teams
• Understanding of the value and importance of print magazines and independent media

Desirable:
 

• Experience in publishing, cooperative membership organisations, or social impact sectors
• Multiple languages
   

Why Join Us?

Be part of a mission-driven, co-operative media organisation committed to global justice and progressive change. Your work will directly support our financial sustainability and expand the reach of our award-winning independent journalism.
 

APPLICATION DEADLINE EXTENDED TO MONDAY 28 JULY, 9AM BST.

New Internationalist reserves the right to close the application window early if an suitable candidate is found.

Desired start date: mid-August (subject to negotiation)

Help communities thrive by bringing people together

Are you an experienced project manager who’s passionate about inclusion, cohesion, and community-led change? Would you like to lead a dynamic programme that builds bridges between people of different faiths, ethnicities and backgrounds in some of the most diverse parts of England?

Near Neighbours is seeking a skilled and committed Programme Manager to lead the delivery of our national programme. Working closely with a network of regional hubs and local partners, you will ensure high-quality delivery of a new programme of work that focuses on:

• Youth voice, enterprise and leadership
• Understanding and countering misinformation
• Deepening local partnerships and outreach
• Inclusive community leadership and dialogue
• Building long-term sustainability and shared learning

This is an exciting opportunity to lead a wide-ranging portfolio with national reach and local depth. You'll work closely with regional partners to support delivery, manage reporting and learning, and help shape new strands of work responding to emerging issues in social cohesion. You’ll also contribute to strategic conversations about community impact, programme development, and storytelling.

We’re looking for someone who brings a combination of practical delivery skills, insight into local community dynamics, and a deep belief in the value of inclusion and connection. You will likely have:

• Strong experience of managing community, cohesion or social impact programmes
• Excellent relationship-building and communication skills
• Experience working with faith groups, grassroots organisations, or in culturally diverse settings
• Strong planning, reporting, and project management capabilities
• Confidence working independently and collaboratively across multiple workstreams

You’ll join a small, committed and friendly team with a strong sense of purpose. We offer flexible, remote working, with regular team connection days and travel to community partners around the country. You’ll have a chance to shape real impact at the intersection of faith, inclusion and community life.

HOW TO APPLY  

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.

To apply: email an up-to-date CV and covering letter (up to 2 sides of A4) outlining your relevant skills and experience, relating to the listed responsibilities and person specification  

Applications close: 9am Monday 28th July 2025.

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Job Title: Philanthropy Manager

Reports to: Senior Philanthropy Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in Manchester, Birmingham or Glasgow

Salary:  £33,000 - £39,000

Hours: 5 days per week (37.5 hours) but open to part-time (30 hours minimum), and flexible working arrangements

Contract: Permanent

Overall purpose

The Philanthropy Manager will manage and steward a portfolio of funders and donors – across trusts and foundations, statutory sources and major donors – to secure annual and multi-year gifts in support of Breaking Barriers’ vision. As well as managing relationships with our existing donors there will be a focus on creating new relationships through proactive prospecting and developing a long-term strategic approach to stewardship and relationship development.

You will be an ambitious, enthusiastic, energetic, and autonomous fundraiser with a demonstrable passion for supporting people from a refugee background. You will have a strong track record of high-value relationship management and fundraising, ideally specialising in Trusts, Statutory, Major Donor fundraising or a related area. We are looking for someone who can successfully secure and steward gifts of 5 figures and above – so evidence of stewarding high-value relationships and high-quality written skills are key.  You will collaborate with additional fundraisers across Trusts, Statutory, Corporate and Major Gifts to coordinate approaches and maximise opportunities across all functions.

We welcome applicants with relevant transferable skills from other sectors and other areas of fundraising but a strong knowledge of the fundamentals of grant fundraising is essential. We are looking for a passionate individual who can get people excited about the work we do and who wants to make a difference in the lives of individuals from a refugee background. You will share our energy and determination, and will be attracted by the idea of working in a team with big ambitions, and in which you will have the opportunity to grow and develop. We encourage creative thinking and new ideas so a proactive individual who is able to spot opportunities and take the initiative would thrive in this role.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 06 August. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).