Supporter engagement manager jobs in London, greater london
The Strategic Member Programme Manager is responsible for the development and delivery of member programmes, training, and engagement activity, including leading the end-to-end development and delivery of the annual SOLT & UK Theatre Conference programme. The role translates member insights and organisational priorities into compelling, relevant programmes that support the continued professional development of workforce skills, industry insight, and the networking needs of SOLT & UK Theatre members. The postholder will work closely with the Director of Membership & External Affairs and the wider Membership, Advocacy, Employment Relations, and Events teams to deliver highquality, strategically aligned programming that meets member needs, and supports SOLT & UK Theatre’s Business Plan objectives.
For full details of the role, please see the job pack.
Our vision is a dynamic, sustainable and world-class theatre sector and our mission is to champion theatre and support our members.
The client requests no contact from agencies or media sales.
Join Us and Make an Impact
This is an exciting time to join the Centre for ADHD & Autism Support (CAAS). As part of a growing charity, you’ll play a pivotal role in shaping two vital functions that provide information, advice, and support to neurodivergent people, their families, and professionals. Our mission is to improve quality of life and build inclusive communities – we want you to help us make that happen.
As Fundraising and Communications Manager, you’ll influence strategy while driving hands-on delivery. You will lead and develop our fundraising and communications functions, ensuring they work seamlessly together to increase income and engagement.
You’ll oversee the operational running of these two key areas, line-managing our Fundraiser and Communications Officer, and working closely with the management team to ensure our messaging reflects the impact of our work.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 23rd February 2026.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
- Leadership
- Supervise the Fundraiser and Communications Officer, supporting their development and ensuring effective use of resources.
- Fundraising
- Develop and deliver strategies to grow income from individual giving, corporate partnerships, and community fundraising.
- Create compelling campaigns and messaging aligned with CAAS branding and tone.
- Build and maintain strong relationships with donors, partners, and community fundraisers, providing excellent stewardship.
- Develop and maintain a CRM system to manage donor relationships in line with GDPR.
- Ensure compliance with fundraising regulations and best practice.
- Produce and submit reports to funders to demonstrate impact and accountability.
- Communications
- Oversee the development and delivery of CAAS’s communications strategy, ensuring clear, consistent, and engaging messaging across all channels.
- Drive storytelling initiatives by sourcing and sharing case studies and impact stories that inspire donors and the wider public.
- Ensure all communications reflect best practice in accessibility, inclusivity, and neuro-affirmative language.
- Strategic Collaboration & Governance
- Work closely with the CEO and management team to deliver a fundraising and communications plan that supports CAAS’s strategic objectives.
- Prepare risk management, quality assessment, and process documents to ensure compliance and operational efficiency.
- Monitor and evaluate output, outcome, and impact measures across fundraising and communications activities, ensuring continuous improvement.
- Provide written reports as required by the CEO and Board.
You may be required to attend events, so occasional travel is necessary.
About You
You’ll bring experience in marketing, ideally within charity fundraising, with a proven ability to grow income and deliver successful campaigns across multiple channels. You are:
- Skilled at crafting persuasive copy and using data to drive decisions
- Confident in managing projects, analysing trends, and leveraging social media for fundraising
- Highly organised, solutions-focused, and thrive in a busy environment
- Collaborative and clear in communication
- Creative, detail-oriented, and proficient with Microsoft Office and donor databases
A passion for our mission is essential.
CAAS values diversity, promotes equity, and challenges discrimination. We welcome applications from people of all backgrounds, including Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff and volunteers share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
How to Apply
Ready to make a difference? Visit our website to download the full job description and application form.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Southwark, please note that this location does not have step free access
Salary: £31,900
Shift Pattern: 37.5 hours per week Monday to Sunday on a rolling rota with shifts varying as 09.00 -17.00, 07.30-15.30 and 14.00-22.00 This role includes working weekends, evenings and bank holidays. You will also take part in our out of hours service for managers.
About the Role
We are seeking a dedicated Deputy Service Manager to join our service based in Southwark. The service is a short-term (up to two years) supported living service for people who have an enduring mental health diagnosis and who require and can benefit from, the help and support offered. It consists of 14 self-contained flats and one crisis room for adult men with medium to high-level support needs who require 24-hour supported accommodation, helping them to continue to live in the community and to reduce the risk of admission to hospital.
In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will also support with some day to day responsibilities of the team such as providing tailored support to our residents directly. As a Manager, you will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow.
You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
- Ensure Risk Management processes and policies are followed within the service.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service who are providing housing related support to people who have experienced various difficulties and circumstances. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
What we are looking for:
- Previous experience in supporting those who struggle with their mental health, ideally in a similar environment
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working with the Director of Research, this role will have management of the clinical development process at Cure Parkinson’s. The charity supports a large treatment selection process that feeds new clinical trials seeking disease modification. This is an exciting time in Parkinson’s research and there is the opportunity to have a really meaningful impact by joining the Cure Parkinson’s team as we expand our funding schemes and initiate new ventures.
As our Clinical Research Manager, you will have a PhD in life sciences (an MD or MBSS would advantageous) and significant experience in clinical trial development. You must have a strong understanding of Parkinson’s, the biology associated with the condition, and the agents currently in development. You will require excellent organisational and communication skills as you will be representing the charity via stakeholder engagement. Working as an effective member of our Research Team you will be able to handle multiple tasks with precision simultaneously and be comfortable building relationships and providing support for researchers.
To apply please upload your CV and a supporting statement (max 2 pages) outlining why you are interested in the role and how you meet the requirements of the role.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.



The client requests no contact from agencies or media sales.
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals. We are a now recruiting a Philanthropy Manager to support this growth. This role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.
The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of the Philanthropy Manager position is to meet both financial and strategic KPIs in order ensure the long-term health of the Philanthropy pipeline. They will do this by personally managing a portfolio of key individual relationships as well as line-managing the Philanthropy Officer to deliver against their targets. This role, together with Battersea’s other Philanthropy Managers, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 10th February 2026
Interview Date(s): Interviews will be taking place on a rolling basis. Early applications are encouraged, as the role will be closed once filled.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Details of the role:
Working pattern: This is a full-time permanent Hybrid (minimum 3 days a week in the office) position on the Crick Terms and Conditions of Employment.
Salary: From £68,668 with benefits, subject to skills and experience
Application closing date: 9th of February 2026 at 23.59pm
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We are recruiting for a strategic, results driven Operations Transformation Manager (Scientific Research), to join our Programme Management team and play a pivotal role in driving operational transformation across the organisation.
As an Operations Transformation Manager - Scientific Research, (known internally as a Senior Project Manager: Operations), you will lead cross‑functional strategic projects that strengthen the Institute’s operational effectiveness and support world‑class scientific research. You’ll take ownership of end to end project delivery, from scoping and planning through to implementation and evaluation, using your analytical skills to identify issues, propose solutions, and manage risks and dependencies.
Working closely with colleagues across operations, science, and corporate services, you will design and deliver improvements that enhance processes, reduce risk, and introduce smarter, more efficient ways of working. Your work may involve transforming operational environments for scientists, improving regulatory compliance, or deploying new technologies and processes that drive efficiency without disrupting live operations.
You will also contribute to building project management capability across the Crick, supporting the Head of PMO in establishing consistent tools, frameworks, and reporting for the wider project portfolio. You will bring confidence, flexibility, and strong stakeholder engagement skills to motivate others and deliver meaningful, lasting change.
What you will be doing
As an Operations Transformation Manager at the Crick, you will:
Project management
- Leading on operational change projects from initiative through development to implementation with ownership of project planning, timelines, resources and risk management.
- Monitor project progress, ensuring adherence to control parameters: scope, budget, dependencies and timeline.
Business improvement delivery
- Work with the sponsor and senior stakeholders to agree the scope of the project, options for delivery and developing the business case to support benefits realisation
- Prepare and present clear and concise proposals, and roadmaps, for review by stakeholders to explain the strategy and approach to solutions.
Stakeholder management
- Build relationships with key stakeholders up to Director and Lab Leader level, across science and operations to gain a deep understanding of user wants and needs.
- Organise, chair, and document meetings and workshops between stakeholders at all levels of the organisation to collaboratively discuss, explore and understand issues and brainstorm solutions.
About you
You will have:
- Educated to degree or equivalent level in a relevant discipline.
- Experience of working in business analysis, business transformation and/or project management roles.*
- Proven recent record of accomplishment for end-to-end delivery of business change projects, involving a diverse group of internal stakeholders, with the application of structured and agile project management tools.*
- Demonstrates critical analysis of business systems and processes, including experience of capturing user requirements, mapping business processes, ability to articulate and visualise complex problems to non-technical stakeholders.*
- Ability to build persuasive arguments based on data, logic and the objective merits of solutions, reconcile conflicting viewpoints and remove obstacles to progress.
- Understands change management and its criticality to the success of project outcomes.*
- Experience of working in a scientific, clinical, healthcare or academic environment (Desirable)
*Minimum Requirements
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Visas: Applicants for this role will be eligible for sponsorship to work in the UK
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in England and Wales to facilitate the delivery of our support services through our network of volunteers.
At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.
The Scottish Development Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Scottish Development Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.
The post holder will help to expand our reach in Scotland to help raise the charity’s profile and ensure we are delivering vital supportive services to everyone affected by in Scotland this includes work with the wider team to develop exciting new projects to achieve our ambitious goals.
Closing date for applications: 10am Wednesday 11th February 2026
Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.
Location: Home-based in Scotland
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Senior Fundraising Manager (Major Giving)
Salary£49,321.55 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Senior Fundraising Manager (Major Giving)
Location: London/Hybrid
Salary: £49,321.55 per annum
Weekly Hours: 35
Reference: YMC1095733
We seek a strategic and relationship-driven Philanthropy fundraising professional with a passion for making a difference to young people’s lives. If you thrive on securing transformational gifts and building meaningful connections with high-value donors, then YMCA England & Wales has an incredible opportunity for you to shape and lead our Major Giving programme as our new Senior Fundraising Manager (Major Giving).
About YMCA England & Wales
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
Fundraising at YMCA England & Wales has three pillars:
- Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships
- Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people
- Help YMCAs fundraise themselves by providing assets, propositions, and advice for local fundraisers.
The Role
As Senior Fundraising Manager (Major Giving), you will lead the development and implementation of an ambitious new Major Giving strategy to secure and maximise funds from high-net-worth individuals. Your focus will be on nurturing relationships with existing donors while identifying and engaging new prospects, driving initiatives including Giving Circles and Development Boards.
You will work closely with senior leadership, Trustees, and key stakeholders to craft compelling cases for support, aligning with YMCA’s ambitious new housing strategy and broader organisational goals.
Key Responsibilities
- Manage and grow a portfolio of major donors, developing tailored engagement strategies to inspire long-term support.
- Plan and execute donor stewardship activities, including bespoke events, face-to-face meetings, and personalised communications.
- Work with senior leadership and Trustees to build strong relationships with philanthropists and high-value supporters.
- Develop and deliver compelling proposals, impact reports, and updates to donors.
- Identify and research prospective major donors, developing strategies to engage them effectively.
- Implement YMCA’s ambitious Major Giving Strategy which projects an ever more important focus for this area.
- Oversee the Major Giving income and expenditure budget, providing accurate forecasts and performance reports.
- Collaborate with colleagues across fundraising teams to align strategies and maximise income opportunities.
- Ensure robust data management within the CRM database, adhering to GDPR and best practices.
- Work cross-functionally to develop new fundraising products and giving opportunities, ensuring high-value philanthropy is embedded across the organisation.
About You
We are looking for a highly motivated, strategic, and personable fundraising professional with a proven track record of securing major gifts. You will be confident in building relationships with high-net-worth individuals and passionate about delivering exceptional donor experiences.
You will have:
- Significant experience in major donor fundraising, with a track record of securing five- and six-figure gifts.
- Excellent relationship management skills, with the ability to engage and influence high-value supporters.
- Strong strategic thinking and planning skills, with experience in developing and implementing fundraising strategies.
- Exceptional communication and presentation skills, with the ability to create compelling cases for support.
- Budget management and forecasting experience, with a focus on data-driven decision-making.
- Experience working with senior stakeholders, including Trustees and senior leadership teams.
- Knowledge of philanthropy trends, donor motivations, and fundraising best practices.
Why Join Us?
- Be part of an ambitious and growing fundraising team, with the opportunity to shape and lead YMCA’s major donor programme.
- Work for a charity that makes a real difference in the lives of young people and communities across England & Wales.
- Enjoy a collaborative and supportive work environment, where your contributions are valued and celebrated.
- Competitive salary and benefits package, with opportunities for professional development.
If you are passionate about philanthropy and have the skills and experience to drive major donor fundraising at YMCA England & Wales, we would love to hear from you!
To apply: please submit your CV and a cover letter outlining your suitability for the role
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Manager
Self- Employed Contract: £20 per hour
Contract and term: 12-month contract, with the possibility of extension
Hours: 35 hours per week
Location: Flexible hybrid working with one/two days a week in our offices in Tower Hamlets or Southwark
Start date: February2026
Benefits of working with Kineara:
-
A competitive salary
-
Flexible, hybrid working and locations
-
An Wellbeing day entitlement of 10 days, plus bank holidays
-
Personalised wellbeing support offer
Are you looking for a pivotal role which will shape the future of a CIC and charity working on key social justice challenges? Are you excited to take on a strategic post which will demonstrably improve the charity’s work with its service users, supporters and other key stakeholders? If so, we’d love to hear from you!
Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and strategic relationship-building with existing and potential funders.
You will work closely with project managers and SLT (Senior Leadership Team) to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals.
You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.
Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.
Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.
Job Description
Communications
-
Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
-
Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
-
Manage the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
-
Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
-
Work closely with IT and business managers to ensure smooth running of internal communications
Fundraising
-
Develop positive relationships with a range of stakeholders providing funding to charities, including in the third sector, public sector, and the business sector, to raise awareness and promote our work
-
Write grant and tender applications, and manage and coordinate work of external consultants supporting grant writing process where applicable
-
Manage and administer online fundraising platforms, and develop accessible, persuasive campaigns for public donations.
-
Work with Finance Lead on finance strategy, costings, budgets, resource allocation
Impact
-
Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
-
Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.
Business
-
Contribute to development of business plans and strategic decision-making, working with the CEO, Finance Lead and Operations Lead (SLT)
Person Specification
Attributes
With a strong alignment with Kineara’s values, you will be:
• An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
• Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
• Passionate about addressing poverty and inequality, and commitment to equality and diversity
• A self-starter and a team player, with a flair for building relationships.
• Creative, enjoy innovative thinking and using your initiative.
• Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
• Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
• Analytical and reflective, but with excellent time management and ability to work under pressure.
Experience and Skills
We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
• Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
• Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
• Using impact and outcomes to engage and promote services to funders, partners and other stakeholders.
• Developing brands and brand awareness in line with organisational objectives
• Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
• Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
• Creating and executing community, outreach and fundraising events.
• Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
• Ability to put together and manage project budgets.
• Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
• Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
• Managing communications/fundraising officers and external consultants
How to apply
To apply for the role, please send an up-to-date CV and a cover letter (up to two pages), describing how you meet the person specification. Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:
-
Why you wish to apply for this role
-
Your relevant experience, knowledge and skills, based on the person specification above.
-
What other qualities you have that you could bring to the role
-
When you are available to begin work
Please note we will be shortlisting candidates as we receive applications and reserve the right to close the advert before deadline date if the right candidate comes along, so do send your applications sooner rather than later to not miss your chance!
We look forward to receiving your application!
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Want your fundraising to change lives, not just balance sheets?
The Friendly Food Club is looking for an ambitious, values-driven Fundraising & Partnerships Manager to grow income, build powerful partnerships, and help create healthier futures for families across Dorset and BCP.
The Friendly Food Club supports people from vulnerable groups and communities by building their cooking skills, confidence and resilience, to help break the cycle of food insecurity and low wellbeing.
This is a rare opportunity to help shape the future of an established and growing charity and deliver real-world impact every day.
This role is perfect for someone who:
- Is aligned with our values of care, good health, inclusion and community
- Brings empathy, energy and a people-first approach
- Has a friendly, creative, resilient and solutions-focused mindset
- It happy to get stuck in and involved at all levels of development and delivery
- Lives in Dorset or BCP areas who likes a mix of working from home and getting out and about.
The role will:
- Develop and deliver Friendly Food Club’s fundraising strategy to align with the charity’s priorities.
- Identify, build and steward strong, values-aligned long-term funding and partnership relationships.
- Write compelling and effective funding applications, proposals and impact reports
- Monitor income performance and report to the CEO and Board
- Represent Friendly Food Club externally as an ambassador for its mission and values
Apply now and help cook up healthier futures for thousands across Dorset.
If you want your work to truly matter — and to be part of a supportive, mission-led team — we’d love to hear from you.
Deadline 28 February 2026 | In person interviews mid-March 2026 | Start date: Flexible for the right person
To apply, please submit your cv and a 1 page proposal stating why you are the perfect fit, presenting in a format that is aligned to a corporate partnership proposal for a chosen company, ensuring that you cover the criteria above.
To empower everyone to enjoy a positive connection to food and have the ability to prepare nutritious and delicious meals that transform lives



The client requests no contact from agencies or media sales.
As Policy and Public Affairs Manager, you will help ensure London Youth is a credible, influential voice on issues affecting young people and the organisations that support them. Sitting within the Fundraising and Communications Directorate, you will work closely with the CEO, senior leadership, and youth participation, communciations, fundraising and delivery colleagues to deliver demonstrable external influence and impact.
You will craft clear, evidence-based policy positions that shape debate and influence decision-making at London and national level, ensuring the policymakers understand and respond to the realities facing young people in London. Through effective internal engagement, you will also ensure colelagues and our members are well-informed and equipped to respond to key policy developments.
You will successfully represent the voice of London Youth's members and the young people they support, helping to secure greater recognition, investment, and support for youth services. By building strong relationships with policymakers, parliamentarians, and sector partners working to address the issues affecting young people inthe capital, you will help position London Youth as a trusted and respected contributor to relevant policy discussions.
At a time of significant change across the youth sector, you will play a central role in campaigning for systematic change and in building the profile of London Youth and the wider voluntary sector as the Government's 10-year National Youth Strategy, Youth Matters, is implemented. You will help ensure commitments translate into meaningful outcomes for young people, particularly in relation to youth services, enrichment opportunities, and support for young people not in education, employment, or training, and strengthen long-term investment in youth provision.
What you will be doing
You will lead the development and delivery of London Youth's policy and public affairs work, building a clear and consistent understanding of the London and national context for young people and youth organisations. Working closely with colleagues across the organisation, including communications, fundraising, delivery, and MEL, you will help develop a clear and compelling case for support and influence.
You will work in close partnership with the CEO and CEO's office, acting as a trusted policy adviser, supporting the CEO's external policy engagements, positioning, and relationships with senior policymakers and influencers.
You will monitor emerging political and policy developments and relevant funding announcements, providing insight and analysis to identify opportunities for engagement. You will draft swift organisational responses to key policy announcements, in collaboration with the CEO and communications team, and ensure relevant intelligence and opportunties inform the work of the fundraising team.
You will develop, maintain, and communicate evidence-based policy positions, insights, and priorities, convening our members regularly to inform clear policy asks and advocacy. You will shape briefings and consultation responses that reflect the needs of London Youth's members and the young people they support. You will shape policy positions and provide high-quality briefings ahead of key senior-level engagements.
You will oversee and track our policy influencing activity, identifying emerging policy developments, coordinating internal input, engaging stakeholders and representing London Youth in external policy and public affairs forums, and reporting on the impact of our policy work.
You will strengthen policy work through insight and engagement, analysig relevant data and research from our membership and working with the Learning and Impact Lead to ensure insights from London Youth's network inform policy development. You will also identify opportunities for members and young people from our Youth Board to engage in policy work, including through consultations, networks, and events.
You will build and maintain strong relationships with key London and national stakeholders, identifying opportunities for partnership working with other organisations and ensuring London Youth has a visible, credible voice in debates affecting young people.
You will contribute to London Youth's communications, campaigns, and profile, working with colleagues to shape policy activity across digital channels, produce engaging written content including articles and speeches, craft organisational messaging, support youth-led engagement, and contribute to London Youth's thematic networks, influencing events and media opportunities.
What you bring to the role
Knowledge and Experience:
- Strong understanding of how policy is developed in the London and national context, and experience of engaging with political agendas on behalf of a charitable or membership organisation.
- Experience in developing robust policy positions, responses, and solutions, and influencing politicians and decision-makers.
- Up-to-date, proven experience in public affairs, parliamentary engagement or a related policy-influencing role, with a clear track record of driving meaningful change.
- Good understanding of UK parliamentary and government processes, and of current policy areas impacting young people in London and across the UK.
- Experience of producing a range of briefings and written materials, including research findings, public statements, consultation responses, and briefings for senior colelagues.
- Proven ability to build and maintain collaborative relationships with opinion-formers and other key stakeholders.
Attributes and Behaviours:
- Demonstrate excellent interpersonal and communication skills, especially when it comes to policy partners.
- Demonstrate confidence to engage and build productive relationships with a wide range of stakeholders, including those at senior level.
- A confidence verbal communicator and presenter able to represent London Youth within policy forums, consortia, and networking events.
- Demonstrate ability to work on your own initiative and as part of a team, with proven ability to innovate and deliver change.
- Demonstrate ability to analyse, summarise, and present evidence to different audiences.
- Demonstrate a commitment to ensuring young people have prominent platforms to voice their views directly on the issues that affect them.
- Demonstrate a commitment to strengthening London's Youth sector.
- Be willing to work some evenings and the occasional weekend.
- Understanding and supporting the vision, mission, and aims of London Youth.
Demonstrate living our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). Pro-rata if you work part time.
- Employer 4% pension contribution
- Additional leave granted to support voluntary activity
- Free Health Care Cash Plan
- Free access for you and your family to the Employee Assistance Programme
- Free access to the 'Headspace' app for you and your family
- Flexible working opportunities considered
- You'll be working with a fantastic team of passionate colleagues across London Youth
- You will be making a difference to the lives of young people
The client requests no contact from agencies or media sales.
Accommodation Support Worker(Future Roots 2 Project)
Salary Banding: £28,050 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion. (£85 per night shift required / £50 per on call shift)
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location:Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.
Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.
How will you make a difference?
You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and you will be instrumental in ensuring that those living in the house accept and abide by the house rules.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increase with service up to max of 28 days)
- An additional annual leave day on your Birthday
- Holiday Purchase Scheme
- Access to Blue Light discount card
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- BHSF & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What will you be doing?
- Manage a varied caseload with differing timescales and deadlines.
- Be involved in the screening and interview process of potential new Housemates.
- Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
- Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s training package. This work will include support around:
- Understanding their rights and responsibilities in relation to accommodation.
- Understanding how their choices and behaviour impacts their situation.
- Providing advice and support around wellbeing and health.
- Provide guidance and assistance in achieving further education, obtaining an apprenticeship, voluntary and paid employment.
- Financial support around areas such a rent, budgeting and income.
- Practical Life skills
- Provide advice and assistance with any other support needs that arise, referring and liaise with other agencies
- Providing group sessions on relevant topics.
- To address breaches of house rules and unacceptable behaviour, including issuing verbal and written warnings to young people in line with hyh policies and procedures.
- To identify any risk factors and ensure appropriate measures are in place
- Report any safeguarding concerns to your line-manager and refer as appropriate.
- Provide additional ‘sleep in nights’ as and when required.
- To work collaboratively with the other Accommodation Worker/hyh staff to ensure consistent, high-quality support is provided to all Housemates.
- Ensure all service administration tasks are completed to a high standard and in a timely manner.
- To promote and facilitate Youth Engagement across the service.
- Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
- Ensure all service administration tasks are completed to a high standard and in a timely manner.
- After probationary period has been completed, take part in the on-call rota.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Application and Interview Process
To apply please go to our website and click the link to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these to our recruitment portal.
Recruitment morning will be held on 24th February 2026 and if successful there will be a personal interview stage held on a date to be confirmed. If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
We are recruiting a Support Manager to provide clear leadership, coordination and oversight of our support services during a period of growth. This role is pivotal in ensuring our services are safe, sustainable, well-governed and responsive to patient needs, while supporting staff and volunteers working in emotionally demanding environments. You will work closely with the Director of Research & Programmes and collaborate across the organisation to align support services with wider strategy.
This is an ideal role for someone with experience managing support or community services in the charity or health sector, who values clarity, collaboration and compassionate leadership.
Key Responsibilities
Service Leadership & Oversight
-
Provide operational oversight of Make 2nds Count’s support services, ensuring high-quality, consistent delivery.
-
Embed clear processes, boundaries and decision-making routes across support activities.
-
Monitor service activity, risks and capacity, escalating issues appropriately.
Safeguarding, Risk & Quality
-
Act as the operational safeguarding lead for support services.
-
Ensure safeguarding, incident reporting and crisis procedures are embedded, understood and followed.
-
Support a culture of emotional safety and reflective practice.
Team & Volunteer Support
-
Line manage and support staff within the support team.
-
Work with the Director of Research & Programmes to ensure appropriate supervision structures are in place.
-
Support volunteers and facilitators through clear guidance, training pathways and escalation routes.
Planning & Collaboration
-
Contribute to service planning, improvement and prioritisation.
-
Work collaboratively with colleagues across the charity, including fundraising and communications, to ensure joined-up delivery.
-
Support the evaluation and development of services based on insight and learning.
About You
Essential
-
Experience managing or coordinating support, community or health-related services.
-
Strong understanding of safeguarding in sensitive or high-risk environments.
-
Experience supporting staff or volunteers in emotionally demanding roles.
-
Ability to bring structure, clarity and consistency to complex service delivery.
-
Confident communicator, able to navigate sensitive conversations with care.
-
Comfortable working remotely and managing your own workload.
Desirable
-
Experience in cancer, health, mental health or lived-experience-led services.
-
Knowledge of governance, data protection and information management.
-
Experience working in a small charity or resource-constrained environment.
-
Understanding of trauma-informed or compassionate practice.
Why Join Us?
-
Be part of a mission-driven, patient-led charity making a real difference.
-
Work with a supportive, values-led leadership team.
-
Flexible, home-based working.
-
Annual leave enhancements over Christmas and New Year.
-
Opportunity to shape and stabilise vital support services at a key moment.
How to Apply
Please submit:
-
A CV (no more than 2 pages), and
-
A supporting statement outlining how your experience meets the requirements of the role and why you are interested in working with Make 2nds Count.
We are committed to inclusive recruitment and welcome applications from people with lived experience of cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA. We are entirely funded through voluntary income. Most of our supporters are already familiar with our cause and need guidance and empathetic stewardship to maximise their fundraising in memory or in support of their loved ones.
Can you help? We are looking for a caring, friendly and innovative Fundraising Officer who will be the first point of contact for our donor base and can cultivate long term relationships with them.
Reporting to our Senior Fundraising Engagement Officer this role would be ideal if you:
- Have experience of supporter care and stewardship in the voluntary sector
- Have experience in compassionate communicating (written and verbal)
- Are looking for your next step on the ladder and want to learn about the complete supporter journey in a dynamic, friendly and growing charity.
- Are looking for a chance to use your creativity and enthusiasm to develop initiatives allowing a good degree of autonomy.
With plenty of scope for personal development through on-the-job learning opportunities as well as more formalised training and development, this role provides a unique opportunity to harness the power of fund and awareness raising to support more people with MSA.
Additional benefits: 33 days annual leave entitlement (inc bank holidays), TOIL provided for out of office hours, free eye check-up, free tea and coffee!
We are a small friendly team at our London office so we are looking for a person who can fit in well and be prepared to go the extra mile.
The role requires some occasional travelling around the UK to our various fundraising events and Support Groups, but own transportation is not needed.
Closing date: 28th February, however shortlisting and interviewing will be done on a rolling basis. If you have not heard from us within one week of the closing date please assume that unfortunately you have not been successful. Interviews will be online in the first instance.
The client requests no contact from agencies or media sales.
The ISM website is the organisation’s shop window: showcasing everything ISM offers in a visually engaging, modern way. It supports sales, marketing and external affairs, strengthens our profile, and drives member recruitment and retention through high-quality content, functionality and forward-thinking digital design. This role leads the management, development and optimisation of the ISM website, ensuring it is engaging, accessible, technically robust and aligned with brand, SEO and marketing priorities. It oversees content quality, suppliers, and web projects, while keeping ISM’s digital presence user-centred and ahead of trends.
The role also manages digital marketing and insights, optimising paid and organic campaigns, analysing performance across all digital channels, and delivering clear reporting to support membership recruitment, retention and strategic decision-making.
Additionally, it supports CRM development, brand consistency, and cross-organisational initiatives to strengthen ISM’s profile and understanding of member and prospect behaviour.
A full job descriton can be found on the ISM's website along with details of how to apply.
The client requests no contact from agencies or media sales.



