Supporter engagement manager jobs in petersfield, hampshire

Job title: Health and well-being specialist cancer nurse
Department: Support Services Team
Reports to: Support Service Lead
Location: Remote (UK travel required)
Mandatory staff meeting days in person: 2 days x 4 times a year.
Clearance required: DBS check
Essential: current NMC registration with no restrictions or caution order.
Part-time: 3 days (22.5 hours) per week
Salary: £36,750 full time equivalent (pro-rata £22,050 for 3 days per year)

About Neuroendocrine Cancer UK

Neuroendocrine Cancer UK is a small patient-centric organisation with a wide reach and clear mission: to support and inform patients and families from diagnosis, enabling access to the best care and treatment, whilst stimulating neuroendocrine cancer research, increasing national awareness, and influencing improvements in outcomes.

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Job Purpose:
To provide specialist support to individuals affected by neuroendocrine cancer—including patients, families, carers, and health and social care professionals—through expert nursing advice, psychosocial support, and the provision of dedicated advocacy and self-management services.

• To deliver accurate, evidence-based information and guidance on neuroendocrine cancer.
• To advise on self-care and promote physical and mental well-being, including appropriate escalation pathways (e.g., GP, CNS/CPN, clinical team, emergency services).
• To contribute to the delivery of direct care and support services, including the national helpline, support groups, and access to counselling and therapy.

This is a unique and rewarding opportunity to apply your clinical expertise in a broader context: you’ll play a central part in shaping the patient experience and in realising our shared vision in promoting equity and excellence across all aspects of care.

Key Responsibilities

• Assess and respond to information and support needs.
• Apply clinical expertise to deliver evidence-based nursing care for individuals affected by neuroendocrine cancer.
• Provide empathetic and informed telephone support.
• Advocate for patients and families, ensuring access to appropriate information and support services.
• Coordinate and facilitate patient support groups (online and in-person) and facilitator support.
• Deliver health promotion and harm reduction interventions that empower self-care and autonomy.
• Co-produce accessible, high-quality information resources.
• Maintain accurate and timely records in line with service protocols and NMC standards.
• Uphold the NMC Code of Conduct and stay informed on relevant policies and professional developments.
• Demonstrate professionalism and integrity in all aspects of work.
• Engage in ongoing professional development, including clinical supervision, appraisals, and training.
• Contribute to internal training and external consultancy teaching events.
• Foster effective communication across NCUK staff, clients, partners, and stakeholders.
• Collaborate effectively with NHS, social care, and charity partners to promote integrated, person-centred care and support joint working initiatives.
• Represent NCUK in internal and external working groups, contributing to plans and reports.
• Support engagement with national and local research projects, as appropriate.
• Adhere to internal policies and contribute to service reviews and improvement initiatives.
• Lead specific projects as assigned by the Service Lead or CEO.
• Provide data and insights for strategic planning, service evaluation, and framework development.
• Participate in and support clinical audits, implementing improvements where needed.
• Ensure service alignment with external policies, guidelines, and strategic targets.
• Comply with all relevant legislation, policies, and best practice guidelines.
• Embody and promote NCUK workplace values, serving as a positive ambassador for the organisation.

Other Duties
The post holder will operate within a dynamic and evolving environment and may be required to undertake additional responsibilities to support the effective functioning of Neuroendocrine Cancer UK.

Requirements

• Must have a current NMC registration with no restrictions on their practice or caution order attachment.
• Min 5-year post reg. experience, within a clinically relevant field: including caseload management
• Be able to provide at least two professional references from your last place of work as a nurse or midwife.
• Please note that a Disclosure and Barring Service (DBS) check will be required.
• Demonstrate a willingness to attend all mandatory training relevant to their role
• Must be flexible to work locally or remotely, and willing to travel to attend support groups, conferences, and events.
• Minimum 1 day/week helpline +/- cover as needed.
• Mandatory staff meeting days in the office (Leamington Spa) 4 times a year.

Administrative Skills

• Proficient in Microsoft 365 Office applications
• Proficient in accurately entering complex data into secure electronic systems.
• Be able to demonstrate full awareness and compliance with legal and professional requirements (e.g., GDPR, NMC), reporting appropriate concerns through line management to the Data Protection Officer.

Professional Experience & Knowledge

• Demonstrable knowledge and experience within relevant clinical speciality.
• Experience working with individuals affected by cancer, including neuroendocrine cancers and/or other life-limiting conditions
• Skilled in engaging with patients' families and support networks
• Proven ability to assess healthcare needs and implement best practices for physical and psychosocial well-being support via telephone or in-person.
• Experience of coordinating and managing patient care: including addressing safeguarding issues
• Demonstrate a collaborative approach across multidisciplinary teams and organisational boundaries
• Strong verbal and written communication skills
• Experienced in delivering training, teaching, and facilitating group work
• Demonstrate commitment to ongoing professional development
• Effective problem-solving and change management capabilities
• Understanding of resource management, health and safety, clinical risk and quality issues.
• Familiar with audit processes and principles
• Competent in prioritisation, delegation and workload management
• Awareness and management of stress in self and others

Why work with us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.
• There is the potential, pending experience and performance, to progress to support service lead.

Build something new. Shape the future. Make a real impact.

The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment.

We've built the foundations – modern infrastructure, professional team working alongside our volunteer leadership, strong governance – and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in.

As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives.

This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach.

What You'll Do

• Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention
• Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes
• Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors
• Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission

Who We're Looking For

You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills.

You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals.

Most importantly, you understand that commercial success and charitable purpose aren't opposing forces – they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission.

What We Offer

• Build something new: Establish new commercial capability in a respected healthcare organisation
• Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support
• Meaningful work: Direct contribution to preventing infections and protecting public health
• Senior leadership role: Strategic responsibility and genuine influence on organisational direction
• Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel
• Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion

Why Now?

As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place.

Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity – the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years.

Key Details

• Role: Commercial Director
• Contract: 12-month fixed-term (potential for extension/permanent conversion)
• Hours: Four days per week (0.8 FTE)
• Salary: £42,400 per annum (£53,000 FTE)
• Location: Home-based with regular UK travel

How to Apply

Download the full recruitment pack for detailed role responsibilities and person specification.

To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11th January 2026.

Your covering letter should address:

• Your relevant experience in commercial/business development
• Your track record of revenue generation with specific examples
• Why you're interested in this role and IPS
• How your skills match the person specification

We are seeking a Community Engagement Officer to provide vital administrative support to our policy & campaigns function and across the organisation, facilitating strong engagement with our community of dementia carers. The successful candidate will act as the first point of contact for enquiries around our carer engagement projects, and will assist with the coordination and administration of policy and campaign activities.  You'll be joining us at an exciting time as we build on our successes and continue to grow our reach and impact to make a difference for dementia carers.

What we do at Dementia Carers Count

We support, advocate and campaign for dementia carers so that no-one feels isolated, invisible or alone.

Key responsibilities of the role

• Be the first point of contact for enquiries, managing incoming phone calls and generic inboxes for policy and campaigns, ensuring that enquiries are escalated efficiently and calls transferred to appropriate DCC team members.
• Record carer details and interactions on the database.
• Support the recruitment and ongoing management of the dementia carer community, including working across DCC teams to facilitate the promotion and ongoing coordination of a range of engagement opportunities.
• Assist in the planning, coordination, and delivery of campaigns and community engagement activities.
• Support communication with and management of the Carers’ Advisory Panel, including scheduling meetings, maintaining attendance records, and facilitating communication among members.
• Provide support for carer engagement, as required, to other teams in DCC.

We are looking for the following experience:

• Managing incoming enquiries via phone and email, with the ability to efficiently triage and escalate as needed.

• Using databases to record and manage personal information

• Coordinating appointments, meetings, or events.

• Using email or community and campaigns engagement clients like MailChimp, Campaign Monitor or Engaging Networks.

Full job description and person specification can be found in our recruitment pack via our website.

This role is remote, with periodic days in London required.

Family Services Manager

We are looking for a motivated, capable, and adaptable Family Services Manager to join our team and lead two established services that make a life-changing impact for young people and families in our community.

This is an exciting opportunity to play a key role at a pivotal time in the charity’s development, as we approach our 50th year of service delivery.

Position: Family Services Manager

Location: Leigh Park, Hampshire
Salary: £16.48–£17.91 per hour (FTE £31,707–£34,450, depending on experience)
Hours: Part time, 32 hours per week (negotiable)
Contract: Permanent
 

Closing Date: Sunday 4th January 2026 at 11.59pm
Please note: the advert may close early if sufficient applications are received.

About the Role

In this varied and rewarding role, you will provide strong and supportive leadership to staff, volunteers and sessional workers, ensuring the delivery of high-quality services.

You will also contribute directly to service delivery, making a meaningful difference to the lives of children, young people and families.

Key Responsibilities Include:

• Leading and managing the Family Services Team, providing 1:1s, supervision and team meetings
• Coordinating recruitment, staff wellbeing and absence management
• Overseeing the delivery, monitoring and evaluation of group work and Young Carers services
• Developing quarterly plans and contributing to new programme development
• Ensuring compliance with safeguarding, health & safety and organisational policies
• Producing high-quality reports for internal and external stakeholders
• Handling feedback, complaints and safeguarding concerns appropriately
• Representing the charity at local networks and forums
• Supporting service delivery when required

About You

You’ll be passionate about empowering young people and families, with a positive approach and the ability to lead a committed team.

You will bring:

• Experience managing or leading teams within young people’s or family services
• Experience delivering programmes or activities within these settings
• Strong safeguarding knowledge and experience
• Understanding of the issues affecting children, young people and families
• Experience monitoring, evaluating and reporting on service performance
• Excellent communication, organisational and relationship-building skills
• Confident IT skills, including Microsoft 365 and Excel
• Flexibility to work occasional evenings and travel within Southeast Hampshire

Desirable:

• Level 3 qualification in a relevant field
• Experience in the voluntary sector
• Knowledge of the local statutory/voluntary landscape
• Experience creating training programmes
• Familiarity with in-house databases

About Us

This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.

We are an equal opportunities employer and welcome applications from all sections of the community.

Other roles you may have experience of include: Family Services Coordinator, Children & Young People’s Services Manager, Family Support Manager, Youth Work Manager, Wellbeing Services Team Lead. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking an experienced and dynamic Fundraising Officer to join the fundraising team at the Batten Disease Family Association CIO (BDFA).

The BDFA, founded in 1998 is the only patient organisation in the UK for families affected by Batten disease, a rare and terminal neurodegenerative condition that affects children and young adults. The BDFA offers informed guidance and support to families and the professionals who work with them, as well as actively raising awareness, and promoting research into the management of Batten disease to improve patient care pathways and ultimately find a cure.

This is an exciting time to join the charity, which has grown to offer additional support services for families affected by Batten disease and to implementing a long-term strategy to develop its advocacy, education and research capabilities. Come and join our supportive team as we continue to build and develop the organisation and strengthen our financial resilience.

We’re looking for an individual who has some experience in fundraising, particularly leading on all aspects of community fundraising, developing and nurturing relationships with volunteer fundraising groups and individual supporters. The successful candidate will work under the guidance of our CEO to develop community fundraising maximising the funds raised by volunteer fundraisers and developing supporter engagement. The successful candidate will also work alongside our Trusts and Foundations Fundraising Officer to support our Trusts and Foundations income generation.

The Ideal Candidate for this role will have:

- Experience in all aspects of community fundraising including events, assisting fundraisers to develop imaginative fundraising ideas and inspiring new supporters to raise funds whilst maintaining relationships with existing supporters

- Experience in building and sustaining long-term relationships with fundraising groups and individual supporters

- Experience in managing effective and creative fundraising communications on social media and the website

- Ability to contribute to the overall Trusts and Foundations income stream, including proactively researching and identifying grant funding opportunities 

- Ability to lead on creative fundraising campaigns around key events such as Batten disease awareness day and Christmas

This job requires a motivated individual who has a passion for all those within our Batten community and a strong desire to support the development and financial growth of the BDFA. The role is full time (35 hours per week) and is home based with occasional travel around the UK to meet donors and support fundraising events.

The BDFA recognises the positive value of diversity and is committed to creating a diverse and inclusive team.  We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.

Salary £27k - £34k PA dependent on experience

Upload a CV and covering letter to apply

Apply by: Monday 15th December

Interviews for this role will take place on Monday 22nd December

White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.

This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.

Location: This is a London based post, with remote working.  Most frequent and regular networking and partnership meetings and events will be in London, with some travel throughout England and Wales, particularly around the White Ribbon Day period.  You will be required to attend occasional meetings with the staff team at various locations around the country, including quarterly in West Yorkshire.

You will lead our policy work to influence decision makers and our awareness raising campaigns, including our flagship White Ribbon Day and the following 16 days of activism, with ambitious engagement targets across a wide group of stakeholders.   Your work will bring about demonstrable societal and policy change.

Please see the full job description and person specification attached.

The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany.

The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement.

The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity).

The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration.

The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly.

This role requires exceptional organisational, interpersonal, time-management, and analytical skills.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Demonstrable experience in a senior operations and/or compliance role (5+ years).
• Experience with Finance, Governance, and Human Resources.
• Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly).
• Experience organising events, preferably in more than one jurisdiction.
• Experience with line-management.

REQUIRED SKILLS & ABILITIES

• Demonstrated skills in managing HR and Finance functions.
• Demonstrated skills in line-managing a remote team and excellent interpersonal communications.
• Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC).
• Excellent understanding and knowledge of the political and human rights situation in Palestine.
• Facilitation proficiency, both remotely and in in-person events.
• Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs.
• Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills.
• Ability to prioritise and delegate tasks and manage a busy workload.
• Commitment to anti-racism, anti-discrimination, and equal opportunities.
• Willingness to travel and work occasional unsocial hours as required.
• Flexibility within the broad remit of the post.

DESIRABLE EXPERIENCE AND SKILLS

• Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields.
• Master’s Degree in a related field.
• Basic knowledge of International and European law.
• Proficiency in German, Dutch, or Arabic.

MAIN DUTIES AND TASKS

Management

• Line manage Finance Manager and Human Resources Manager.
• Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload.
• Support direct reports in the implementation of Finance and HR strategy.

Compliance

• Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany.
• Ensure Dutch insurance compliance and associated operational requirements.
• Review and monitor payroll monthly.
• Lead the establishment of a German legal entity, working with external advisors as needed.
• Oversee the British office operations, including the evaluation of office space.
• Conduct a review of office costs and usage.
• Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation.

Staff Coordination

• Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team.
• Coordinate the logistics of annual departmental gatherings.
• Organise Work Team gatherings, supporting cross-departmental collaboration.
• Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings.
• Facilitate 50% of Remote All-Staff Meetings (60min, weekly).
• Support the coordination of Monthly Staff Assemblies.

People & HR

• Oversee HR policy implementation and delivery of the annual People Strategy.
• Support the HR Manager in leading HR operations and in the recruitment and induction of new staff.
• Oversee the development of an Organisational Handbook.
• Review and improve the performance review process.
• Establish promotion guidelines to create transparent career progression pathways.
• Maintain and update the Organisational Chart quarterly.
• Review the Organisational Wiki (“The Fridge”) yearly.

Finance

• Oversee ELSC financial operations.
• Support the Finance Manager, providing oversight and strategic direction.
• Ensure effective operation of the Finance Committee, led by the Finance Manager.
• Review and distribute monthly financial reports to Department Heads via the Finance Committee.
• Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee.
• Oversee completion of the organisational audit.
• Support short-term investment strategies.
• Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments.
• Liaise and coordinate with the ELSC Treasurer Board member.

Training

• Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale.
• Lead investment in staff training and development initiatives to strengthen organisational capacity.
• Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.

Senior External Affairs Adviser 
Contract type: Fixed Term Contract (12 months) 
Full time: 34.5 hours, we are open to a conversation about how you work these hours  
Location: Home based
Salary range: £43,000 - £48,000

About us 

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good. 

About the role

Join Macmillan Cancer Support as a Senior External Affairs Adviser, where you will play a vital role in shaping and delivering impactful change propositions and external affairs strategies across the UK. Your work will focus on delivering at-scale change for people with cancer, particularly the most marginalised groups. 

Key responsibilities:

• Provide senior-level advice to develop external affairs strategies aligned with Macmillan’s mission. 
• Lead cross-functional external affairs projects that are evidence-based and impactful. 
• Develop and manage relationships with political stakeholders, policymakers, civil servants and healthcare providers. 
• Provide high-quality insight and briefings to senior colleagues on the political landscape, and what the external opportunities and risks are. 
• Anticipate shifts within the external environment and adapt approaches to maintain our relevance and influence. 
• Collaborate with teams to ensure policy positions are strategic and evidence-based. 
• Represent Macmillan at external events, advocating for improvements in cancer care. 
• Coordinate campaigns to influence public policy and funding decisions. 

About you 

The successful candidate will have... 

• Proven ability to manage complex and sensitive external contexts, making sound judgements on tone and messaging. 
• Strong understanding of operating within a four-nations context and engaging with diverse stakeholders, including senior politicians and civil servants.
• Expertise in analysing complex policy issues and developing impactful, evidence-based policy positions. 
• Strong organisational skills and flexibility to adapt to changing circumstances and emerging issues. 
• Excellent communication skills which are adaptable for external and internal audiences. 
• Experience of working in multi-disciplinary teams or on multi-disciplinary projects. 

Recruitment process 

Application deadline: 23:59 on Tuesday 16th December 2025 

Interview date: Virtual interviews will be held on 8th January 2026 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About the role

Reporting to the Digital Product and Delivery Lead, you’ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter’s income generation, advocacy campaigns and advice services.

As part of the Digital Team, you’ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams.

You’ll develop Shelter’s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products.

Role specifics

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

 An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

Job Role

Reports to: National Director 

Budget responsibility: Yes 

Line management: 3 direct reports (Community Outreach Coordinator,Empty Spaces to Homes Programme Manager, Head of Construction & Delivery). Manage the relationship with the Upcycling Programme consultant.  

Post: Permanent 

Location: Home-based with frequent travel and some overnight  stays to internal and external events and project sites across England, Wales and Scotland.  All staff meetings are held in our ReStore, Romford.

About Habitat for Humanity Great Britain 

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. 

Job Purpose 

To support Habitat GB’s vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. 

As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Director of Programme Delivery will be accountable for consolidating and supporting the new team to flourish. And for co-leading (with the Director of Retail) the development and performance of one out of two Strategic Goals, to: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’. 

Key responsibilities include the design, delivery and performance of Habitat GB’s domestic programmes and to support the effectiveness of a joined-up UK housing advocacy strategy. The Director of Programme Delivery will also act as an external representation on behalf of Habitat GB, working with the National Director, Housing Advocacy Manager and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. The role will also work collaboratively across Habitat GB and the Habitat for Humanity International (HFHI) network, including working with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships. 

As a member of the Senior Leadership Team, the Director of Programme Delivery works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach. 

Key Accountabilities/Responsibilities: 

Strategic development and programme delivery: 

• Accountable for co-leadership (with the Director of Retail) of the strategic leadership, development and performance of Habitat GB’s Strategic Goal: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’. 

• Responsible for overseeing and ensuring the high-quality design, delivery and performance monitoring of programmes under this strategic goal, including Habitat GB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty commercial and retail properties into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach. 

• Working in collaboration with other teams, responsible for the delivery and performance of other GB-based programmes and the development of new strategic initiatives. 

• Source and manage contractors/consultants to work on individual projects in line with our procurement and finance policies. Be responsible for effective contract management including quality assurance of their work and ensuring value for money. Proactively work with the Senior Leadership Team to ensure the organisation prioritises and delivers successfully across the 5 Strategic Enablers, including: taking proactive leadership to deliver high quality programmes and projects; increasing capacity and capability for Monitoring, Evaluation and Learning; technical and thought leadership; increasing visibility and leadership of our mission in GB; ensuring we are a thriving organisation; and championing One Habitat approaches. 

• Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt. 

• Engage with HFHI and the wider sector to inspire, innovate and influence the development of Habitat GB partnerships and programmes. 

• Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities. 

External representation and strategic partnerships development: 

• Represent Habitat GB in Great Britain and, where required, internationally. Work closely with the National Director and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. 

• Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships. 

• Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects and contribute to our credibility as a trusted and impactful organisation. 

• Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of Habitat GB. 

• Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders 

Performance management, reporting and monitoring: 

• Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and contractors and effectively monitor progress towards agreed targets. 

• Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level. 

• Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management. 

Leadership and management: 

• Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners. 

• Develop, lead and focus the Programme Delivery Team, its budget, activities and performance, to ensure the delivery against funding and impact targets. 

• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans. 

• Role model our values in line with Habitat GB’s inclusive approach to people and culture. 

Organisational Leadership: 

• Support the National Director in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team. 

• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence. 

• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities. 

• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team. 

• Deputise for the National Director when required and represent Habitat GB in external meetings and forums. 

Person profile: 

• Expert knowledge of programme and project design, delivery and monitoring. It would be helpful (but not essential) if this was in a thematic area related to Habitat GB’s vision and mission of ‘working in partnership to create housing solutions, and break down the barriers to decent, safe and affordable homes for all - in Great Britain and around the world’. 

• Proven track record of developing and leading innovative programme or project delivery strategies, community-development or partnership strategies which deliver ambitious targets. 

• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure. 

• Significant and successful experience in senior management roles, encompassing strategic management and team leadership. 

• Strong understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive. 

• Strong budget and financial management skills. 

Skills and competencies: 

• You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences. 

• You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission and a clear vision for how strategy translates into delivery 

• You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills. 

• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others 

• You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance. 

• You are confident and able to work across different and competing priorities 

• Business planning acumen, decision-making, and problem-solving skills. Excellent negotiation skills. 

The role and responsibilities will be carried out in a way which reflects: 

• Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy. 

• A commitment to Habitat GB’s vision, mission, values and approach. 

• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures. 

• If this sounds like it could be a good match for you, please take a look at the Candidate Pack here.

  Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

  Start your Habitat journey here…

  We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.

  To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.

  Send by email referencing the job title in the subject line to our recruitment email > website>vacancies

  The deadline for applications is Sunday 4th January 2026 (at 11:59 pm).

  Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

  At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

  We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

Contract Type: Permanent

Salary: Circa £32,300

Hours: 37 per week

Department: People Culture & Leadership

Directorate: Continuous Improvement

Location: Working from home, with occasional UK travel

Reports to: Senior PCL Specialist

As part of the NFCC People Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS) to drive organisational and culture change.

The postholder will use their subject matter knowledge, skills and experience alongside the principles of project management to support the design, development and implementation of a range of PCL products and services. Whilst the role supports all PCL activities, the role will have a focus on Equality Diversity and Inclusion (EDI)-related projects, therefore experience in this area is particularly desirable. Moreover we require someone with relevant knowledge and experience in one or more fields of the people/HR/OD/EDI profession.

Evaluating the effectiveness of the NFCC’s PCL products and their benefits to FRS’s will be a key aspect of the role and the postholder will undertake a range of evaluation activities to identify improvements and make recommendations for improvement. They will be responsible for implementing agreed changes and maintaining PCL products to ensure they remain fit-for-purpose.

Stakeholder engagement is a key element of the role by building effective relationships and establishing networks to improve the uptake/adoption of PCL products and drive culture change.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job description on the NFCC website and apply.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.

Closing Date – 4 January 2026 with interviews being conducted on the 15 January 2026.

PLEASE NOTE - THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

We are looking for someone who:

• Demonstrates excellent interpersonal skills and the ability to build trust with key stakeholders
• Has experience of supporting the wellbeing of caring professionals, ideally with those in Christian ministry
• Is familiar with the Anglican diocesan structures and culture
• Is a strategic thinker with experience in partnership development
• Shares our vision to see flouishing clergy

This newly created role within St Luke's is supported by a generous grant from the Henry Smith Foundation to develop our wellbeing programmes over the next three years. The Associate Director will engage with dioceses and individual clergy as they explore and embed our wellbeing programmes. 

The post holder will represent St Luke's and our Christian ethos within senior diocesan teams and help shape and deliver our strategic vision for flourishing clergy. This role will support the advancing clergy reflection programme and support dioceses, other networks and communities and Theological Educational Institutions in establishing wellbeing practices.

The role is home based with travel around the UK as required. There will be a requirement to be in London at least once a month for team meetings. 

This role carries an occupational requirement for the postholder to be a practicing Christian, in accordance with Schedule 9, Part 1 of the Equality Act 2010. The role involves representing and upholding the Christian ethos of St Luke’s in both internal leadership and external engagement.

Please note the closing date is 5th January 2026 (as per job pack and St Luke's website)

Please see job pack for more information.

Are you passionate about school libraries? Do you believe in the power of school libraries to transform children and young people’s experiences in education? Can you communicate confidently to a wide audience and range of stakeholders?  

The School Library Association (SLA) supports approximately 2000 members working in schools across the UK with advice, training and advocacy. The School Library Lead will be at the forefront of our member offer and outreach, to help us deliver on our mission to support all those working in school libraries, so that more children and young people reach their full potential through the school library.   

This role will lead on providing advice, inspiration and support for schools looking to develop their school library provision and all the benefits this brings. An expert in school libraries, you will be comfortable supporting members 1:1, delivering training to larger audiences, providing consultancy to schools and sector organisations, writing training and resources, or preparing book recommendations. An exciting opportunity for someone experienced in school libraries with knowledge of the curriculum, teaching and learning and children’s books, you will be the first port of call for library advice and expertise, contributing to the growth and sustainability of the membership network.

You will be experienced in developing relationships with a variety of stakeholders at all levels relish a busy role. This will include supporting our Branch network, collaborating on initiatives for development, delivery and new projects as they come online. As resident children’s book expert, you will support with programmes and projects such as the SLA Information Book Award and member book-related events. You will work with your SLA colleagues to develop and deliver high-quality member events and training as well as advocacy events to raise awareness of the importance of school libraries. Using your sector insight, you will identify opportunities for development of initiatives that will support the SLA vision and mission enabling us to reach more children and young people through our work.  This is a busy and rewarding role and will suit someone with passion and resilience. 

This is a full time role working remotely, throughout the year (37 hours per week). Find out more about the role including full job description and how to apply by downloading the job specification pack. 

Application deadline: 19th December 

Interviews: First round interview (online): 13th/14th January

Second round interview in person TBC: 20th/22nd January 

Applications without a covering letter will not be considered. No agencies please.   

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.