Supporter engagement manager jobs
About the role
We’re looking for a hands-on senior infrastructure and security manager to lead and manage Breast Cancer Now’s IT infrastructure and security operations.
This is a delivery focused role where you’ll take responsibility for building, configuring and maintaining infrastructure while also implementing and managing security governance controls. You’ll ensure our systems are resilient, secure and aligned with frameworks such as Cyber Essentials Plus and NCSC guidance.
You’ll be responsible for migrating systems from on-premises to Microsoft Azure, modernising our infrastructure to ensure it is secure, scalable and cost-efficient. Alongside this transformation, you’ll manage day-to-day infrastructure and security operations across our hybrid environment.
In addition, you’ll also take ownership for the delivery of key governance activities including risk assessments, audits, compliance checks, vulnerability management and cyber incident response.
Working closely with the Head of IT, you’ll support the development of long-term plans while taking full ownership of technical delivery. You’ll mentor and guide engineers, but remain fully embedded in the hands-on work needed to build and maintain secure, high-quality infrastructure services.
About you
You’ll be an experienced infrastructure professional with strong hands-on expertise in designing, implementing and managing:
- Microsoft Azure (IaaS, PaaS, networking, storage, compute, security and monitoring)
- Networking technologies (firewalls, VPNs, LAN/WAN, DNS/DHCP, TCP/IP, virtualisation)
- Enterprise security tools (SIEM, endpoint protection, vulnerability management, XDR, MDM, IDPS)
- Backup, replication and disaster recovery solutions
- Microsoft services such as Windows Server, Intune, Autopilot, Entra ID, Defender, Exchange and SharePoint
You’ll have proven experience of building infrastructure solutions end-to-end, delivering transformation projects, and maintaining secure, resilient and cost-efficient environments.
You’ll be confident working with security governance frameworks, with direct experience putting in place the day-to-day processes, controls and compliance activities needed to keep an organisation secure.
Alongside your technical skills, you’ll bring strong leadership and communication, with the ability to mentor colleagues, collaborate with stakeholders, and explain technical concepts clearly to non-technical audiences.
If you’re looking to shape how IT services support our charity’s vital work, we’d love to hear from you.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Friday 26 September 2025
Interview date Week commencing 6 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment, please submit your application as soon as possible, if you’re interested in this opportunity.
We have an exciting opportunity for 2 x Community Training and Engagement Officers to join the West Mercia team in West Mercia, one role is for 30 hours per week and the other for 22.5 hours per week, actual hours can be discussed at interview. Please state on your application which role you are interested in.
You will be responsible for ensuring the delivery of excellent services to victims of crime through community-based education and training by raising awareness of local services through a variety of engagement activities.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
This is an exciting opportunity to get out and about in the local communities, raising awareness of the wide variety of services that we offer to victims of crime across West Mercia.
Key Responsibilities:
- To develop and coordinate a range of engagement and promotion activities aligned to the priorities of the local service.
- To develop and deliver a variety of training packages to relevant community partners promoting the work of Victim Support services.
- To develop and expand awareness of support available, from the local service, people affected by crime with partner agencies and community groups.
- Promote effective communication channels for service improvement and innovation including participation in regular team meetings, sharing local issues, feedback and learning with other colleagues.
- Uphold and promote the values of Victims Support and treat colleagues and service users in a fair and non-discriminatory way.
About You:
It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner. The post is for 30 hours per week, and a degree of flexibility is necessary. This role will work from home but will have regular travel across the West Mercia.
You will need:
- Experience of presenting to, training, and developing people.
- Experience of partnership working, engaging with organisations and building relationships.
- Experience of gathering, managing and presenting data in reports and presentations.
- Ability to communicate sensitively and effectively both verbally and in writing with a wide range of people.
- Understanding and knowledge around the management of personal data and compliance with data protection legislation including
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
- Ability to work effectively as part of a team.
- Ability to build and sustain relationships.
- Where relevant the ability to manage conflicting volunteer and staff opinions and organisational demands.
- Experience of developing and delivering presentations, talks, training or workshops
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Salary £38,000 - £40,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days
Base Hybrid working for the foreseeable future, with attendance in the office
two days a week, including one day being a Thursday at our central office:
· Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from our other sites at:
· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The philanthropy manager will report to the senior philanthropy manager.
We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites.
Specifically, this role will lead the team’s efforts in securing four and five-figure gifts and stewarding donors with a gold-standard experience that ensures continued support for the Royal Free Charity.
You will play an important role within our philanthropy & capital campaign team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team.
The team
Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
· Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.
· Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
· Our database and supporter care colleagues underpin and support the entire department.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post please send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday 29 September 2025, 9 am
First stage interview date: Wednesday 15 October 2025
Second stage interview date: Wednesday 22 October 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits
· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role and Responsibilities
Housing and Service Delivery
• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production
• Developing and reviewing support plans that reflect the interests and aspirations of residents
• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction
• Carry out assessments of those referred to Acorn House, and induct new residents
• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)
• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary
• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams
• Ensure residents are supported through court or welfare rulings (if necessary)
• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)
• Ensure Housing Benefit and Services Charges are collected and managed effectively
• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided
• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development
• Ensure residents progress and engage with other SCT programmes (when required)
• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services
• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services
• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent)
• Participate in a feedback culture for continuous improvement
• Promote social inclusion, supporting residents to access all benefits available to them
• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required
• Ensure all repairs and maintenance needs are raised
Monitoring and Evaluation
• Maintain accurate records of residents on In-Form
Operational Support
• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager
• Ensure equipment of all applicable facilities is in good working order
• To provide an on-call/out-of-hours service when required
• Carry out other duties as may reasonably be required
Special Conditions
• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)
• The post-holder is required to work weekends as part of a rota and Bank Holidays when required
• On occasions you may be requested to change your rota to ensure the requirements of the service are covered
• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
About us
Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town.
We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive.
With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers – all within an award-winning building on the town’s historic fishing beach.
About the role
We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes.
This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation.
Key responsibilities include
- Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings
- Build strong relationships with supporters, providing excellent customer service and personalised communications
- Develop and deliver strategies to grow membership and 1066 Club and increase income
- Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes
- Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations
- Plan and deliver member and supporter events, including exhibition openings
- Manage venue hire bookings
- Monitor and analyse membership and donation data, producing reports to inform strategy and track performance
- Manage data submissions for funder reporting and contribute to CRM and digital development projects
- Support trust and foundation fundraising through research, applications, and reporting
Essential skills and knowledge
- Proven fundraising and membership experience
- Strong event planning and delivery skills
- Excellent communication and networking abilities
- Highly organised with strong IT and CRM skills
- Resilient, motivated and client-focused
- Passionate about the arts and Hastings Contemporary
Benefits
- Complimentary tickets to share with friends and family, along with discounts in our shop and café
- Free entry to selected cultural organisations across Sussex and London
- Annual Leave - you will receive 25 days annual leave per year plus public holidays
- Sick pay
- Pension – 50/50 stakeholder pension up to a max of 4%
- Access to our Employee Assistance Programme including fully funded 1:1 counselling service
Salary: Circa £30K per annum, depending on experience
Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given.
Closing date: Monday 29 September, 9am
Interview date: w/c 6 October
To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification.
We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds.
If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us.
The client requests no contact from agencies or media sales.
Job purpose:
The post holder will support the Digital Content Manager in implementing the Association’s digital strategy. They will create web content that is user focused, accessible and optimised for search engines. They will maintain a content schedule, coordinating activities across the organisation and will build relationships with a variety of subject matter experts. They will support the Digital Content Manager in managing the Association’s digital channels.
The postholder will play a key role in supporting the management of the Association’s digital campaigns and tracking and reporting on digital campaigns to guide improvements. They will create and edit digital designs for use on web, social media and email platforms and be responsible for working with colleagues across the Association to provide digital insight and training.
This role is based at our head office at 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.
Key Responsibilities:
Digital
- Support the Digital Content Manager to review, develop and update the Association’s current website, and take a key role in the project to work on development of a new website.
- Support the management of the online community forum.
- Support the management of the Association app and any additional projects undertaken to further develop it.
- Act as a contact point with support agencies to swiftly resolve issues and to follow up developments.
Communications and social media
- Write and collate (including copyediting and proofreading where necessary) high quality, engaging content in line with agreed content priorities.
- Ensure content follows the Association’s brand guidelines, tone of voice and style guide.
- Work with colleagues to prepare, send and report on email campaigns on their behalf.
- Manage the Association’s social media presence, with the aim of reaching an increasingly broad audience.
- Create and edit digital designs for use on web, social media and email platforms, including filming and editing simple videos.
- Coordinate a digital content schedule across all channels for the organisation.
- Keep abreast of the latest innovations in digital communications and make suggestions for new ways of promoting the Association work and messages online.
Reporting
- Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.
General responsibilities:
- Promote the benefits and impact of our digital communications internally.
- Understand and support the vision, mission and aims of the Association.
- Provide cover and represent at meetings as required.
- Contribute to team meetings and wider organisational priorities.
- Maintain and improve own competencies through continuous professional development.
- Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
- Continually seek to improve processes and ways of working to support the work of the Association.
This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.
Person specification
Skills, knowledge and experience
Essential
- Proven experience in a digital communications role
- Proven experience of using website content management systems (working knowledge of the DNN platform is desirable), including writing, preparing and uploading content, maintaining the backend and working with developers to develop functionality and solve technical issues
- In-depth knowledge and understanding of social media platforms and how each platform can be deployed in different scenarios
- Excellent attention to detail
- Extensive experience in online copywriting and publishing
- Ability to work under pressure and to tight deadlines
- Demonstrable experience of developing and maintaining effective relationships with key stakeholders
- Demonstrable experience of supporting colleagues with digital communications activities, either through coaching/training or assisting with particular projects
- Excellent written and communications skills and the ability to articulate complex situations to non-technical colleagues
Desirable
- Experience in a charity or similar membership organisation
- Experience of Adobe Illustrator, Photoshop and InDesign desirable
- Experience of CRM systems desirable (preferably MS Dynamics)
- Knowledge of Google Analytics and social media analytics tools
The client requests no contact from agencies or media sales.
Job title: Professional Communities Manager
Reporting to: Director of Membership
Line Manager Responsibility for: Professional Communities Co-ordinator
Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.
Salary: £41,603 - £45,470 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.
Working hours: Full-time 37.5 hours.
Application Closing Date: Tuesday 30th September, 12 noon.
Interview Date: First stage interviews will be conducted on Tuesday 7th October 2025, second stage interviews will be conducted on Friday 10th October 2025.
Job overview
The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.
This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.
The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.
Key responsibilities
Strategic Development and Continuous Improvement
- Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
- Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
- Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.
Community Content Curation and Management
- Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
- Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
- Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
- Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.
Community Engagement and Facilitation
- Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
- Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
- Actively promote member engagement through community platforms and other channels, driving participation and interaction.
Stakeholder Relationships
- Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
- Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
- Manage relationships with sponsors where appropriate, ensuring alignment with CST values.
Digital Platform and Event Management
- Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
- Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.
Data, Insight, and Reporting
- Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
- Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.
Team Leadership and Development
- Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
- Encourage learning and development across the team to ensure consistently excellent member service.
Adaptability and Wider Contribution
- Contribute to broader membership engagement strategies and initiatives.
- Undertake any other duties as required by the Director of Membership to support CST’s mission
The client requests no contact from agencies or media sales.
The Philharmonia Orchestra is seeking an organised, analytical and proactive Development Research and Operations Manager (DROM) to support the growth in fundraising activity of a busy and ambitious orchestra. The post-holder will deliver high-quality philanthropic research, pipeline and CRM management, the creation of donor briefings for individual, corporate and trust supporters, and horizon scanning for new and future opportunities.
As the department’s research and CRM lead, the DROM will generate prospect research on those suggested by senior volunteers (Board, Development Board etc.) and those identified in our database, Tessitura. They will support fundraisers across giving streams to create engagement and cultivation plans, and act as the pipeline management champion for the team. The DROM will support fundraisers to ensure activity and contacts is logged consistently, working closely with the Head of Development to monitor KPIs, track and record income and maintain accurate donor and donation records.
This position is central to ensuring that frontline fundraisers can focus on income generation, supported by robust operational processes, accurate data, and high-quality research.
This role reports to the Head of Development and will work closely with the Senior Development Manager (Philanthropy) and Director of Development. The work of the Development team is actively supported by the Philharmonia’s Development Board.
Key Responsibilities
Research and Pipeline Development:
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Identify, qualify and research prospective major supporters, including individuals, corporates and trusts
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Prepare tailored profiles and high-quality briefings to staff and senior volunteers for meetings and events
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Maintain and refine the prospect pipeline, ensuring clear pipeline management stages and next actions for prospects
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Conduct due diligence research as required for donor engagement
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Implement improvements to pipeline management process
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Track sector trends and philanthropic activity to inform prospecting and cultivation
CRM, Data and Insights:
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Be the Tessitura CRM and financial process (such as Direct Debits and Gift Aid) lead for the Development team, maintaining accurate, timely, and GDPR-compliant records
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Develop and implement systems, workflows and reporting tools to support a data-led fundraising approach such as in membership acquisition
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Produce regular income and pipeline reports that support departmental planning and forecasting
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Generate guest lists and attendee profiles for events
Department Operations:
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Support the Head of Development with the timely production of proposals, reports and other donor communications
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Work with the Learning and Engagement department to identify and promote opportunities that support fundraising, such as project visits, project pipeline and evaluations.
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With colleagues, ensure the smooth scheduling and preparation for donor meetings and project visits
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Support the Head of Development and Director of Development in preparation of materials for Board, Development Board and other strategic meetings.
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Reporting and Administration:
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Support the Head of Development in regular moves management and revenue reporting across the department
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Create and maintain updated gift processing workflows including invoices, bank transfers, reconciliation and reporting
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Ensure the highest standard of data capture, financial processes and record-keeping, consistent with GDPR and best practice
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Ensure accurate and up-to-date records and fulfilment of donors’ accreditation and recognition requirements
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Represent the Philharmonia at events and externally when required
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Support the work of the Department and other duties reasonably required by the Philharmonia
Skills and Qualifications
Essential:
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Understanding of different fundraising income streams and the donor cultivation cycle
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Experience of philanthropic prospect research and data analysis
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High levels of organisational skills and attention to detail
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Understanding and experience of using a CRM database (Tessitura is an advantage)
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Understanding of fundraising and data protection regulation (including HMRC Guidelines, Gift Aid, GDPR and the Fundraising Regulator)
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Experience in handling financial and transactional data, and producing financial reports
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Ability to manage multiple and competing priorities
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High-level of IT literacy, including the Microsoft 365 suite.
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Exceptional interpersonal and communication skills (verbal and written)
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Interest in and appreciation of the arts
Desirable:
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Experience in a similar role within a fundraising team from the arts and cultural sector
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Knowledge of the Philharmonia and its work; understanding the opportunities and challenges in the orchestral sector – including as this relates to funding opportunities
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Experience in major fundraising campaigns
Cover letters should be no more than 2 pages long.
The client requests no contact from agencies or media sales.
Director of Engagement & Fundraising
Location: London (Hybrid)
Salary: £140,000 per annum
Contract: Permanent
Every child deserves to be safe, loved, and free from abuse. At the NSPCC, that belief drives everything we do.
We are the UK’s oldest and largest children’s charity, and today our mission has never been more urgent. From tackling the challenges of online safety to delivering vital frontline services, we are responding every day to the changing world children are growing up in. children.
This is a pivotal moment for the NSPCC. We are establishing an Engagement & Fundraising Directorate to modernise how we connect with supporters and unlock new opportunities for growth and that is why we are on the hunt to find a bold, visionary, and collaborative leader to join us as our Director of Engagement & Fundraising.
What You’ll Do:
As our new Director, you will lead the charge in transforming our income generation strategy and driving sustainable growth. You’ll inspire and empower teams to achieve their best, champion supporter-first thinking and strengthen our brand and digital presence to reach more people than ever before. Sitting at the heart of our Executive Board, you’ll shape strategy, spark innovation and deliver real impact for children on a national scale.
This is an opportunity to shape the future of the NSPCC and ensure we can protect children for generations to come.
Who You Are:
You will bring a proven record of driving income growth at scale, with deep expertise in fundraising and supporter engagement, including digital. You’ll be an experienced leader of large, diverse teams, skilled at guiding transformation with clarity and resilience. Strategic yet hands-on, you combine vision with execution and you are an outstanding communicator who can inspire trust and build strong relationships at every level.
Above all, you’ll be driven by the belief that together, we can end child abuse.
Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know including how to apply.
Closing date: Wednesday 8th October, 9am.
This newly established role sits within the Talent and Learning team and reports into the Director, Talent and Learning. The Volunteer Manager role will be responsible for enhancing and expanding Provide's volunteering initiatives.
This includes significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers and will play a crucial part in enriching the services we provide and enhancing the overall patient experience within our communities.
The main duties of the Volunteer Manager include:
- Developing a long-term vision for volunteer engagement across the organisation
- Contribute to and deliver the Volunteer Strategy
- Develop and implement comprehensive communication strategies across the organisation
- Design and deliver induction, training and mentorship programs to maximise volunteer engagement
- Monitor volunteer attendance and maintain quality experiences
- Co-ordinate cross functional teams to optimise volunteer engagement
- Develop partnerships with external organisations and manage strategic relationships
- Manage volunteer budgets and expenses
Harris Hill are delighted to be working with an independent school to recruit for the Development and Engagement Manager to join a dedicated Development Office with a clear philanthropic mission.
You will be responsible for implementing a dynamic engagement strategy that connects alumni, parents, and supporters to the life and vision of the school. You will be instrumental in shaping and delivering fundraising initiatives, managing a calendar of high profile events, and producing compelling communications to further the school’s ambitious development goals.
As a Development and Engagement Manager you will:
- Support and execute a long term, sustainable fundraising strategy
- Cultivate relationships with donors and prospects, from annual givers to major gift supporters
- Project manage appeals across multiple channels
- Ensure effective donor stewardship and record keeping
- Lead alumni relations and develop meaningful engagement initiatives
- Manage alumni data, communications, and mentoring programmes
- Grow a thriving alumni network and act as the first point of contact for former pupils
- Deliver an annual calendar of engaging events for alumni and supporters
- Promote events creatively across digital and print platforms
- Track event impact and maximise ROI
- Produce high quality publications, newsletters, and digital content
- Manage online engagement platforms and social media channels
To be successful, you must have experience:
- Proven experience in fundraising
- Excellent communication, research and project management skills
- Confidence with CRM databases (e.g. ToucanTech), social media, and digital tools
- A proactive, collaborative, and detail oriented mindset
- A strong understanding of stakeholder engagement and event delivery
Salary: £40,000- £45,000 per annum
Contract type: permanent Full-time or part-time, or term time.
Location- St Albans, Hertfordshire, office based
Closing date: On rolling basis
Recruitment process: Cv and Supporting Statement to
Benefits:
- Generous pension scheme, with employer contributions up to 10%
- Life assurance (4x annual salary)
- Free lunches, onsite parking, and use of gym/swimming pool
- Ongoing professional development and access to a wellbeing & benefits platform
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Donnington Doorstep Family Centre is an independent, community-based children’s centre, governed by a board of trustees, delivering a range of universal and specialist services. From our purpose-built centre in East Oxford, running for 40 years, our activities focus on play, learning, support, and youth and community development.
This is an exciting new post with responsibility for the management of Doorstep’s core service provision. We are looking for a manager to oversee both our Early Years and Youth Work service, however, we will also consider someone with expertise in one of these areas.
You will be committed to our vision and values and to making a difference to the lives of children, young people and families in OX4.
Closing date: 5pm Thursday 18 September 2025
Interview date: Thursday 25 September 2025
Doorstep provides holistic support that is co-created with children, young people and families through building relationships and creating safe spaces

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Lead Coach, and use your leadership and interpersonal skills to deliver the Spear Programme in Clapham Junction.
You’ll be working with the St Mark's Battersea Rise to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Clapham Junction, office-based
Salary: £27,810 - £29,000
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: Friday 3rd October (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Upcoming Assessment Days: Thursday 25th September
Application pack: Have a look at our application pack for more information about the role and Resurgo
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
- Building relationships with young people on the programme and managing culture and attitudes in the training room.
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
Training the Assistant Coach [10%]
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Programme Managers with overall team training and development.
Active participation in and support for church team and mission
- As the Spear programme is run by Junction Community Trust in partnership with St Mark’s Church, Battersea Rise, you will be required to establish a strong personal presence at the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church
Personal qualities we're looking for:
- An active Christian, passionate about personally representing the values and beliefs of Resurgo and St. Mark’s Battersea Rise
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
- You are great at building relationships, with solid communication skills
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation once you have completed enough coaching hours
- Progression opportunities through professional development 1-1s
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Autumn staff conference day, plus a Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Team: Community Operations
Location: Hybrid covering Suffolk and Norfolk
Work pattern: 21 hours per week, 7 hours per day with a flexible working pattern
Salary: Up to £25,650.43 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Branch Development Manager:
- accountable for the development, growth and local governance of branches within a designated area
- provide a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers
- develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability.
- manage local area budgets and have a clear oversight of branch income and expenditure plans.
About the team:
- our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee.
- our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!
- The team is made up of an Operations Manager, Branch Development Managers, Centre Managers and a Cat Welfare Advisor
What we’re looking for in our Branch Development Manager:
- proven experience of leading and managing volunteers
- proven management/team leadership experience including drafting operational plans
- experience of planning and implementing new processes and systems across a multi-site organisation
- proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
- personal and professional manner and credibility that generate trust and confidence in others
- hold current driving licence and access to own vehicle
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 23 September 2025
Interview date: 2nd October 2025
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- anonymised application form
- interview with presentation tbc
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats


Corporate Fundraiser
We are seeking a motivated and dynamic fundraiser with strong relationship-building skills to develop and grow sustainable income through corporate partnerships.
Position: Corporate Fundraiser
Location: Bradford / Hybrid, in the field and in the office 1 day a week
Salary: £31,500 pro rata
Hours: Part-time, 22.5 hours per week
Contract: Permanent
About the Role
This is an exciting opportunity to join a well-established health support charity and play a key role in driving income growth. You will focus on securing new business partnerships while nurturing and developing existing relationships. As a confident networker, you will engage businesses with creative fundraising opportunities, sponsorships and events, turning their generosity into meaningful impact.
Key responsibilities include:
· Developing and implementing a corporate fundraising strategy to meet income targets
· Building and maintaining relationships with business supporters and sponsors
· Proactively seeking and securing new partnerships across the region
· Delivering excellent stewardship to ensure long-term engagement and repeat support
· Representing the organisation at networking events and presentations
· Using targeted social media activity to raise awareness and attract new partners
· Supporting and recruiting teams for fundraising challenges and events
About You
We are looking for someone who is:
· Experienced in sales, business development or fundraising, with a proven track record of meeting targets
· A confident communicator with excellent networking and presentation skills
· Highly organised, creative and proactive in approach
· Able to work independently and as part of a collaborative fundraising team
· Comfortable using databases and social media for fundraising purposes
· Willing to work occasional evenings or weekends to attend events
A driving licence and access to a vehicle will be advantageous for this role.
About the Organisation
This charity has been providing vital emotional and practical support to individuals and families affected by serious illness for over 30 years. Rooted in the community, it continues to expand its reach and impact by developing partnerships, raising funds, and ensuring no one faces their journey alone.
Other roles you may have experience of could include; Corporate Partnerships Manager, Fundraising Officer, Business Development Executive, Charity Fundraiser, Relationship Manager, Sponsorship Manager
How to Apply
Please send a CV and covering statement outlining why you are the right person for this role.
Safeguarding Statement
This charity is committed to ensuring the safety and wellbeing of all individuals who participate in its programmes and of all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check.
Equal Opportunities and Diversity Statement
The organisation is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants.
Data Protection Statement
For information about how your data is used as part of the recruitment process, please contact us.