Supporter engagement officer jobs in Birmingham

We are looking for a strong organiser, someone who can collaborate with members of the team and wider colleagues to ensure projects are delivered on time and to a high standard.

You will support the Employer Engagement & Partnerships team to achieve ambition as part of their strategy to influence employer behaviour and practice to support more young people into employment.

This role is critical in:

• Supporting the team to manage internal and external facing projects and events, developing and maintaining operational processes to ensure we achieve our organisational targets.
• Project management and co-ordination, helping to develop our internal processes to plan and manage our work and bring more transparency across the organisation.
• Helping to develop and manage the operational process for the What Works in Recruitment and Retention (WWRR) programme.
• Engaging with employers and senior representatives from our employer networks, with a specific focus on supporting the recruitment of small and medium-sized enterprises (SMEs) onto the WWRR programme, as well as ensuring that we deliver high quality end-to-end relationship management.

This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information on this role, please download our recruitment pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

Location: Home based within commuting distance of either Edinburgh, Cardiff or Belfast 

Salary: £32,750 per annum
Hours: 35 hours per week 

Interview date will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.  

This is a full time fixed-term position for one year (with possible extension subject to funding). 

Who we are looking for  

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Policy and Public Affairs Officer – Devolved Nations to help us build on this momentum.

The role of the Senior Policy and Public Affairs Officer - Devolved Nations is vital to achieving our UK-wide advocacy mission: to reduce health inequalities in type 1 diabetes, to widen access to type 1 diabetes treatments and technologies and to ensure that people with type 1 get access to emerging new treatments and future cures in the devolved nations.  

You will lead on projects with key stakeholders and high-level Parliamentarians, such as our access to treatments and early detection work, as well as people with type 1 diabetes, policy makers and researchers. You will help to deliver Breakthrough T1D’s influencing plans, improving access to and choice of type 1 diabetes treatments and technology in the devolved nations.  

Experience required 

• Experience of working successfully with politicians, their offices, Government departments, and other public affairs stakeholders to influence policy and to influence public/stakeholder discourse across the devolved nations

• Experience of leading public affairs delivery in at least one (preferably all) of the devolved nations 

• Experience in analysing Government policy in-depth and creating policy briefings  

• Experience of drafting briefings, reports and policy submissions   

• Experience of communicating across a range of parliamentary and professional stakeholders at all levels   

• Demonstrable knowledge, interest and experience of working in a public affairs and policy-based environment 

• Experience of organising stakeholder events  

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Rosa is looking for a thoughtful and ambitious fundraiser to join us at an exciting point in our growth. This is a new role with the chance to build experience across philanthropy, corporate partnerships, events and prospect development, while working closely with colleagues across fundraising, communications and grant making.

This is an ideal role for someone ready to take the next step in their fundraising career within a values-led organisation with national reach. You will play a central role in strengthening donor relationships and increasing income to support Rosa’s impact across society.

If you are organised, proactive and motivated by the chance to help resource change for women and girls, we would love to hear from you.

Job purpose

Reporting to the Philanthropy Manager, the Fundraising Officer will help support Rosa’s major donor and corporate fundraising at an exciting point in our growth.

Working across philanthropy, corporate partnerships, donor stewardship, events and prospect development, you will play a key role in helping us build strong supporter relationships and grow income to power Rosa’s mission. This is a varied and developmental role, offering the chance to work across every stage of the donor journey while building specialist fundraising skills in a high-ambition, values-led team.

It is an ideal opportunity for someone ready to step up from a fundraising assistant/ coordinator or similar role and take on broader responsibility in a national organisation with a clear purpose. The work you do will help generate funding for Rosa’s grant making, capacity building and influencing work — giving you a direct connection between fundraising and impact.

Key responsibilities

• Excellent stewardship of major donor and corporate relationships, including keeping donors up to date with Rosa’s work through events and meetings, written reports and newsletters
• Manage a portfolio of individual donors, major donors and corporates
• Coordinate and deliver successful in person donor engagement events, currently twice a year with one large event in March and a smaller event in November
• Build a strong prospect pipeline of corporate donors by undertaking prospect research and contributing to new business pitches
• Undertake prospect research and compelling donor briefings for new major donors and new giving circle members (Thrive Network)
• Maintain high quality CRM records to record each stage of donors’ journeys and supporting the transition to a new CRM (Beacon)
• Able to work in a manner consistent with Rosa’s values and principles
• Carry out all aspects of this job description in accordance with policies set out in Rosa’s handbook, paying particular attention to safeguarding, data protection and equality and diversity.

You may also be asked to carry out other tasks that are in line with the responsibilities of the Fundraising Officer.

Experience, knowledge & skills (all essential)

• Two years’ relevant experience in a fundraising role (working in a role involving prospect research and donor stewardship of High Net Worth Individuals or major donors and/ or corporates)
• Experience of event management, meetings and developing research briefings
• Strong written communication and drafting skills
• Confidence in building relationships with external stakeholders
• Attention to detail in recording and tracking interactions with donors and prospects
• Able to work independently and collaboratively
• Strong organisational skills and ability to manage multiple priorities and deadlines
• Understanding of excellent supporter care
• Experience of using Microsoft Office and a CRM database

Personal attributes

• A commitment to equality, diversity and inclusion (essential)
• Energy, passion and enthusiasm for Rosa’s values and goals and for the organisations we support (essential)
• Knowledge of the UK Women and Girls sector and issues facing women and girls (preferred)

How to apply

To apply please visit our website for the full Job Pack and follow the instructions to apply via our on-line application form.

Chiva is looking for a compassionate and experienced Specialist Support Officer to provide emotional support, advocacy, and practical guidance to children, young people, and families affected by HIV across London.

About Chiva

Chiva is a charity in the UK whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures. Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.

What You’ll Do

• Provide one-to-one and family support
• Advocate for young people across health, education, and social care services
• Work alongside NHS multidisciplinary teams
• Deliver engaging peer support events and group activities
• Help young people navigate their journey into adult healthcare services 

Who We’re Looking For

You will be a qualified social worker or registered health and social care professional with experience of supporting children, young people and families with complex needs. A passion for empowering young people and promoting inclusive, person-centred support is essential. 

Join Chiva and become part of a dedicated team making a real impact every day.

Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Please see the Job Description and Person Specification on the Chiva website for full details.

Deadline for applications: Thursday 9th July 2026.

Interviews to take place on: Monday 20th & Tuesday 21st July.

Are you ready to make a real impact every day? We're looking for a passionate and driven Fundraising Officer to join our dynamic Fundraising Team working from home, 37.5 hours a week.

This is an exciting opportunity to play a key role in growing vital, non-statutory income for Victim Support across a range of fundraising streams, including legacies, corporate partnerships and trusts.

If you're someone who thrives on building relationships, developing compelling fundraising materials and working collaboratively to drive meaningful change for people affected by crime and trauma, then we want to hear from you.

What we offer

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

In this role, you'll support and deliver fundraising activity across multiple income streams, with a particular focus on developing and growing income from legacies, corporate partnerships and trusts.

You'll build and manage relationships with prospective and existing supporters, develop high-quality applications and proposals, and contribute to effective supporter stewardship and engagement. You will play a key role in strengthening Victim Support's fundraising activity across the organisation, working collaboratively with colleagues and partners to maximise opportunities.

The role also involves supporting legacy fundraising activity, including responding to enquiries, stewarding pledgers and contributing to legacy marketing activity. Alongside this, you will support the development of corporate partnerships through prospect research, pitching, proposal writing and relationship building.

You'll ensure all activity is delivered in line with fundraising best practice, relevant legislation and organisational policies, while helping to embed a strong fundraising culture across Victim Support.

We're looking for someone who is proactive, organised and a strong communicator, with the confidence to build relationships and work both independently and as part of a team.

We're seeking candidates with the following competencies and attributes:

• Experience of securing income or contributing to fundraising activity (e.g. legacies, corporate, trusts)
• Excellent written skills, with the ability to develop clear, engaging and accurate fundraising content
• Strong interpersonal and relationship-building skills, with the ability to influence and engage a wide range of stakeholders
• Ability to work independently, take initiative and manage competing priorities effectively
• Strong organisational skills and attention to detail
• Good research skills, with the ability to identify and assess funding opportunitie

If you're ready to take initiative and grow your career in a supportive, values-driven environment, we'd love to hear from you.

This role is home-based (within England and Wales) with some national travel and overnight stays.

Please see the attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Digital Engagement Officer

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Digital Engagement Officer Job Summary

The Digital Engagement Officer is a key member of the Digital Marketing and Engagement department and will support the day-to-day running and development of our digital channels. They will work to drive engagement, reach new audiences and provide a smooth supporter experience.

The role will be responsible for writing, editing and uploading content to our website, developing test plans to optimise conversion, analysing performance, reporting back on learnings and feeding into plans for future improvement. The postholder will also help to enhance our email programme, from growing our opted-in supporter lists to shaping email journeys and test and learn activity to strengthen our email engagement. They will additionally support the wider digital engagement team, including contributing to social media community moderation.

This is a highly collaborative role, working closely with the wider Marketing, Communications and Engagement department as well as colleagues across Fundraising, Policy, Services and beyond to contribute to the digital elements of our marketing and communications strategy.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Resident Engagement Officer

Location: Home Based, covering theNorth East

Salary: £32,300 per annum plus £3,715 car allowance

Vacancy Type: Permanent, Full Time

It matters. So we’re bringing it closer to home.

Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened.

That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.

We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn’t just gather feedback, but turns it into meaningful change for customers and neighbourhoods.

This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day.

What you’ll be doing

You’ll play a key role in making sure our customers feel heard, valued and able to influence decisions that affect the services we provide, their homes and communities.

In this role, you will:

• Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight
• Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups
• Turn customer feedback into clear, actionable insight that drives service improvements
• Support colleagues across the organisation to engage effectively and confidently with customers
• Coordinate and support customer panels, forums and scrutiny groups
• Capture, analyse and share feedback to influence decision-making at all levels
• Promote engagement opportunities using a variety of channels to maximise reach and inclusion
• Work collaboratively across teams to ensure customer voice leads to real, visible change
• Represent Stonewater within local communities, partnerships and events
• Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations

What you’ll bring

You’re someone who connects easily with people and genuinely cares about making a difference.

We’re looking for:

• Experience in customer engagement, community work, or customer service
• Strong communication skills, with the ability to engage a wide range of audiences
• A natural ability to build trust and rapport with customers and community groups
• Good organisational skills and attention to detail
• An understanding of housing services or a strong willingness to learn
• A clear commitment to equality, diversity and inclusion
• Confidence working independently while staying connected to a wider team
• IT confidence, including using digital tools to support engagement

Location and flexibility

This role is home based, but you’ll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality.

Why join us?

At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.”

This is a chance to help shape services that truly reflect what customers need. If you’re motivated by customer impact and want to be part of an organisation that is committed to listening and improving, we’d love to hear from you.

Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Location: Remote (based in England, Scotland and Wales with occasional travel).

Salary: £25,360 - £28,665 pro rata (£20,288 - £22,932 actual)

Hours of work: 28 hours a week (4 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Support & Training Coordinator role involves:

• Managing onboarding processes for new facilitators attending training, ensuring clear communication of expectations and timelines, including safeguarding checks
• Supporting the Support Coaches by coordinating essential ongoing facilitator engagement: including group calls, follow up sessions, communication touchpoints and additional resources
• Coordinating the logistics of monthly facilitator training sessions, including placing orders, liaising with suppliers, monitoring stock levels and order numbers, and overseeing communications and systems
• Developing and maintaining systems that monitor and support the full facilitator journey — from onboarding through to ongoing support

About you

Do you have strong organisational and administrative skills? Can you work confidently with systems, databases, and digital tools? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

Please see the job pack for more details on the role and application process.

How to Apply

You can apply for the Support & Training Coordinator position by completing a copy of our online application form.

The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).

Digital Fundraising Officer - 12-month Maternity Cover

The Veterans' Foundation is entering its second decade with a clear ambition to build a more sustainable, diversified and data-led fundraising model. Following ten years of rapid growth driven primarily through lottery acquisition, the organisation is now evolving its approach to strengthen supporter engagement, improve retention and maximise fundraising performance across a wider range of income streams.

This role will play an important part in that transition. As the Foundation launches a new website, develops its use of Salesforce and strengthens its supporter communications, the Digital Fundraising Officer will help deliver effective digital fundraising and engagement activity across multiple channels. The postholder will support campaign delivery, manage digital content and platforms, and use data and insight to improve performance and supporter experience.

Principal Duties

The main duties of the Digital Fundraising Officer are:

· To plan, create and deliver fundraising, supporter engagement and stewardship communications across digital channels including email, website and social media

· To manage content across the Veterans' Foundation website, ensuring it remains accurate, engaging, accessible and aligned to fundraising and organisational priorities

· To support delivery of integrated fundraising campaigns across digital channels, helping to maximise income, engagement and supporter retention

· To use Salesforce and other digital systems to support campaign delivery, audience selection, reporting and data management

· To coordinate digital activity with external agencies, suppliers and partners, ensuring work is delivered to agreed standards and timescales

· To monitor and report on digital fundraising and engagement performance, using insight to support continuous improvement

· To contribute to the development, testing and optimisation of digital fundraising activity, supporter communications and online donation journeys

· To support fundraising products and appeals through appropriate digital marketing activity

· To manage relationships with supporters and donors through digital channels, ensuring a positive and engaging supporter experience

· To contribute content, stories and case studies that demonstrate the impact of Veterans' Foundation funding and inspire support

· To support fundraisers with appropriate digital materials, assets and resources

· To maintain awareness of digital fundraising, supporter engagement and charity sector best practice and identify opportunities to improve performance

· Other tasks may be required from time to time consistent with the job role.

Person Specification

The successful candidate will demonstrate:

· Experience of working in a digital fundraising, communications or marketing role

· Experience of managing and creating content for digital channels including email, websites and social media

· Experience of managing website content using WordPress or a similar content management system

· Experience of using CRM systems, preferably Salesforce

· Experience of monitoring and reporting on digital campaign performance

· Excellent written communication skills with the ability to develop clear, accurate and compelling content for different  audiences

· An understanding of charitable giving and the factors that motivate people to support charitable causes

· Strong organisational skills with the ability to manage multiple priorities and deadlines

· Good analytical skills and the ability to use data and insight to inform decision-making

· A high level of digital literacy, including experience of digital platforms, fundraising tools and reporting systems

· Experience of working with external agencies, suppliers or partners

· A proactive approach to problem-solving and continuous improvement

· Ability to work collaboratively within a small and fast-moving organisation

· A personable individual who can work effectively both independently and as part of a team.

Partnerships and Engagement Manager

As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client’s profile, build meaningful partnerships, and create new opportunities for support across the South West.

This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs.

Position: Partnerships and Engagement Manager

Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater.

Hours: 37.5 hours per week

Salary: £37,000 - £41,250 per annum

Contract: Permanent

Closing Date: 7th July 2026

About the Role

Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work.

You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully.

Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions.

Key areas of responsibility include:

• Regional Partnerships & Engagement
• Partnership Development
• Corporate Partnerships & Charity of the Year Opportunities
• Networking, Outreach & Profile Raising
• National Therapy Assessment Centre Engagement
• Income Generation & Opportunity Development
• Collaboration & Organisational Development
• Governance, Compliance & Reporting

You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events.

About You

While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value.

This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference.

The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity’s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come.

You will have experience of:

• Relationship development, business development, partnership management, stakeholder engagement, account management, sales, membership development, or income-generating activity.
• Developing new opportunities, partnerships, or strategic relationships.
• Influencing, and relationship-building
• Managing pipelines, opportunities, or stakeholder relationships through to successful outcomes.

You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West.

The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.

Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The role is primarily based at the fundraising office at Birmingham Children’s Hospital, with the requirement to work at Birmingham Women’s Hospital, sometimes from home and some travel for meetings/events. 

Working closely with the Philanthropy Manager in our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of philanthropic or prospect relationships, deliver excellent stewardship to our supporters and help grow the major donor pipeline.

Principle Responsibilities 

As an integral member of the fundraising team, the Philanthropy Officer will be expected to work with a range of internal and external stakeholders to: 

• Support the Philanthropy Manager in growing the mid-level/major donor pipeline 

• Inspire, motivate and maximise the giving potential of the existing small portfolio of donors 

• Deliver income targets, in line with annual budgets for the department

• Provide a holistic supporter journey relative to the level of the donor 

• Help create compelling cases for support and build relationships with donors and colleagues across the Hospitals 

• Work effectively as a member of the Philanthropy and Partnerships team to help foster and strengthen long-term relationships with supporters and effectively steward donors 

• Be proactive in researching and identifying opportunities, developing supporters and contacting representatives 

• Provide assistance to the wider P&P team in initiatives such as growing/retaining our Changemaker community

• Support and develop new engagement and stewardship events, activities and communications 

• Work effectively with operational and clinical staff to develop and implement 
  opportunities to foster and strengthen long-term relationships with corporate partners 

• Attend external networking events to grow the supporter base 

• Ensure the database is accurately updated and prepare regular activity reports and updates on activities that clearly indicate progress on goals related to donor engagement and support. 

• Develop and lead on seasonal project-based income generating activity 

• Work effectively with operational and clinical staff to develop and implement opportunities to foster and strengthen long-term relationships with corporate partners.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes. 

This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.

You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.

Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)

Salary: £25,600 pro-rata (£32,000 FTE)

Key Responsibilities:

Financial

• Deliver or exceed agreed income targets across community and challenge event  fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.

Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.

Management

• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.

Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.

• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.

Reporting

• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.

How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description. 

Closing date: Monday 13th July 2026 at 5pm

Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.

Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.

If appointed, an enhanced DBS check will be required.

Job Title: Development Officer

Reports to: Senior Development Manager

Location: Contracted to Breaking Barrier’ office in London, Birmingham or Manchester, with some expectation of travel 

Terms: 5 days per week (37.5 hours) but open to part-time (minimum 30 hours) and flexible working arrangements

Contract: Permanent

Salary:   £28,000 - £33,500 (Depending on the location and experience)

Purpose of the Role

The fundraising team at Breaking Barriers generates income from a range of sources: trusts and foundations, statutory and lottery, corporate and major donors. We sit within the wider Income and Engagement Directorate, alongside communications and public fundraising, and work closely together to drive income and engagement from funders, partners and supporters who share our vision that every refugee can access meaningful employment and build a new life. 

The Development Officer manages our portfolio of small trusts and foundations (grants up to £10,000), securing income and developing relationships from existing donors and new prospects. The role involves writing compelling funding proposals, delivering effective stewardship, and meeting all reporting requirements to a high standard.

Alongside portfolio management, the post-holder co-ordinates our fundraising events programme, ensuring both online and in-person events deepen engagement with our cause. The role also provides active support across fundraising appeals and the statutory, lottery and major donor income streams, including prospect research. The post-holder will also contribute to the operational efficiency of the fundraising team through effective administration.

This is a varied, fast-paced role that will suit someone with strong writing skills, attention to detail and a genuine commitment to our mission. It offers real scope to develop knowledge and skills across a wide range of fundraising disciplines within a supportive and ambitious team.

Key Responsibilities

1. Income generation (60%)

· Manage and develop a portfolio of trusts and foundations awarding grants of up to £10,000, delivering tailored stewardship and relationship management across both warm relationships and cold prospects.

· Plan, write and submit compelling funding applications based on a clear understanding of Breaking Barriers' programmes, funding needs and funder requirements.

· Manage all reporting requirements within your portfolio, ensuring reports are completed accurately and to deadline.

· Undertake research to identify new prospects, gathering relevant background information including funding interests, grant levels and connection points with Breaking Barriers.

· Ensure all income and pipeline activity is accurately recorded and kept up to date in Salesforce.

· Act as the philanthropy lead for the Big Give Challenge Appeal.

2. Fundraising Events and Stewardship (20%)

· Co-ordinate Breaking Barriers' fundraising events programme, working across the fundraising team and wider Income and Engagement Directorate to shape a calendar that inspires and engages funders, supporters and senior volunteers.

· Manage event logistics including venue sourcing, guest list coordination, on-the-day support and follow-up.

· Lead on the development of stewardship materials for philanthropy audiences, including impact updates, newsletters and event collateral.

3. Prospect Research and Fundraising Administration (15%)

· Carry out prospect research to support the major gifts, statutory and lottery fundraising pipelines, producing clear, well-structured briefings for senior colleagues.

· Build and maintain funder profiles, recording prospect activity, research findings and pipeline information accurately in Salesforce.

· Support colleagues in the finance team with gift administration and thanking processes.

· Contribute to the directorate's approach to data quality and CRM best practice.

4. Other Responsibilities (5%)

· Participate in cross-team projects to build a thorough understanding of Breaking Barriers' work and wider activities.

· Undertake any other duties that may reasonably be required within the scope of this role.

· Demonstrate Breaking Barriers' values of being welcoming, collaborative, mission-led and entrepreneurial.

Person Specification
Essential

· Demonstrable knowledge of and/or interest in the refugee or employment sectors.

· Experience of writing compelling funding proposals or other relevant persuasive content for different audiences.

· Understanding of the principles of trusts and foundations fundraising, whether through direct experience or study.

· Strong research and analytical skills, with the ability to synthesise information and present it clearly.

· Excellent organisational and planning skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.

· Strong attention to detail.

· Proactive and self-motivated, with the ability to take initiative and problem-solve.

· Able to build effective working relationships with colleagues at all levels.

· Confident using Microsoft Office and comfortable learning new systems.

 Desirable

· Experience of trusts and foundations fundraising in the charity sector.

· Familiarity with major donor, statutory or lottery fundraising.

· Experience using Salesforce or another fundraising CRM.

· Knowledge of GDPR and data protection principles as they apply to fundraising.

Other considerations:

· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action. 

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background. 

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.