Supporter engagement officer jobs in birmingham
About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.
About the Programme
The Foundation has been awarded a £2.1m grant by the National Lottery Community Fund (NLCF) to deliver a pilot as part of it's Grant Holder Support programme. This pilot, Investing in the Power of Civil Society (IIPCS), will support up to 640 charities across the Northwest, Southwest of England and Yorkshire and Humber .
Delivered in partnership with eight organisations — IVAR, Groundwork UK and local trusts, CAST, The School for Social Entrepreneurs, NCVO, Voice4Change England, the AVOCADO Foundation and Access (advisory) — the pilot will offer diagnostic-led, tailored and relational support to help organisations strengthen their work.
Support will focus on resilience, environmental impact, readiness for AI and digital technology, enabling participating charities to adapt and thrive in a rapidly changing world. With a strong emphasis on equity and access, the pilot is designed to ensure organisations of all sizes and backgrounds can benefit.
We will be using a test-and-learn approach — trying out new ways of supporting charities, learning from what works and what doesn’t, and using those insights to improve future programmes. This approach will help shape NLCF’s future support for both grant holders and grant seekers, strengthen the Foundation and partners’ own development practice, and contribute to wider learning across the sector.
About the Role
As Relationship Manager, you’ll play a pivotal role in delivering this new, collaborative pilot programme. You’ll be the key point of contact for grant holders referred into the programme, guiding them through a diagnostic process, co-creating tailored development plans, and connecting them with the right support.
You’ll also work closely with National Lottery Community Fund Funding Officers, helping them make confident and effective referrals. Your work will ensure that learning from these relationships directly informs the future design of the programme and how the UK’s largest non-statutory community funder supports small charities.
This is a highly relational role that requires empathy, curiosity, and a deep understanding of the voluntary sector.
The Benefits
- Salary of £48,240 per annum (FTE)
- There is flexibility as to where this role is based; however, regular travel to London and across England will be required, with some overnight stays
- A further list of benefits can be found on the Lloyds Bank Foundation website.
About You
You are passionate about supporting small and local charities and have a strong understanding of the challenges they face.
You bring experience of working directly with organisations to identify development goals, build capacity, and improve service delivery.
You are a confident relationship-builder, able to engage with a wide range of stakeholders—from charity leaders to funders and delivery partners. You are organised, adaptable, and comfortable managing multiple priorities in a fast-paced, collaborative environment.
To be considered for this role, you will need:
- Strong knowledge of the voluntary sector, particularly small and local charities.
- Experience supporting organisations through capacity-building or development work.
- Excellent interpersonal and facilitation skills, both in-person and virtually.
- Strong communication and critical thinking skills.
- Confidence using CRM systems and digital tools.
- A commitment to equity, diversity, inclusion, and social justice.
Experience working in partnerships or consortia, or familiarity with test-and-learn approaches, would be a bonus.
So, if you’re ready to bring your expertise to a collaborative, test-and-learn programme as a Relationship Manager, please apply via the button shown. We are hoping for an immediate start for the position or as soon as possible thereafter.
- The deadline for applications is Sunday 7th December at 23:30.
- Interviews with shortlisted candidates will be held online on Thursday 18th December.
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Brightside helps young people make confident, informed decisions about their futures. For over 20 years, we’ve connected young people facing barriers with inspiring mentors through our safe and secure online mentoring platform.
We’re looking for a Community Engagement Officer to help shape the experience of our mentoring community, both online and in person. This is a varied role combining platform administration, user support, community engagement and facilitation, all through a strong community lens.
You’ll support mentors and mentees from the moment they join the platform, offering clear onboarding, responding to queries, and helping maintain a safe and positive online space. You’ll also spend regular time in schools delivering induction sessions, workshops and focus groups, gathering insights that help us improve our programmes and technology.
This role is ideal for someone who enjoys working with young people and volunteers, is confident using digital tools, and wants to champion user voice to strengthen a growing community.
We’re looking for someone who is aligned with our mission, confident facilitating online or in-person sessions, understands safeguarding, and is comfortable managing tasks at pace, including regular travel.
If this sounds like you, download the full job description for detailed responsibilities, essential criteria and information on how to apply.
• Submit your CV and one-page cover letter via CharityJob
• Your cover letter should be no more than one-page and must explain how you meet the essential criteria for this role, with clear examples
• Applications without a cover letter will not be considered
• Applications are due at 23:30 on Sunday 7 December
• Interviews will take place on Monday 15 December or Tuesday 16 December
• There will be one interview round
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an experienced and dynamic Fundraising Officer to join the fundraising team at the Batten Disease Family Association CIO (BDFA).
The BDFA, founded in 1998 is the only patient organisation in the UK for families affected by Batten disease, a rare and terminal neurodegenerative condition that affects children and young adults. The BDFA offers informed guidance and support to families and the professionals who work with them, as well as actively raising awareness, and promoting research into the management of Batten disease to improve patient care pathways and ultimately find a cure.
This is an exciting time to join the charity, which has grown to offer additional support services for families affected by Batten disease and to implementing a long-term strategy to develop its advocacy, education and research capabilities. Come and join our supportive team as we continue to build and develop the organisation and strengthen our financial resilience.
We’re looking for an individual who has some experience in fundraising, particularly leading on all aspects of community fundraising, developing and nurturing relationships with volunteer fundraising groups and individual supporters. The successful candidate will work under the guidance of our CEO to develop community fundraising maximising the funds raised by volunteer fundraisers and developing supporter engagement. The successful candidate will also work alongside our Trusts and Foundations Fundraising Officer to support our Trusts and Foundations income generation.
The Ideal Candidate for this role will have:
- Experience in all aspects of community fundraising including events, assisting fundraisers to develop imaginative fundraising ideas and inspiring new supporters to raise funds whilst maintaining relationships with existing supporters
- Experience in building and sustaining long-term relationships with fundraising groups and individual supporters
- Experience in managing effective and creative fundraising communications on social media and the website
- Ability to contribute to the overall Trusts and Foundations income stream, including proactively researching and identifying grant funding opportunities
- Ability to lead on creative fundraising campaigns around key events such as Batten disease awareness day and Christmas
This job requires a motivated individual who has a passion for all those within our Batten community and a strong desire to support the development and financial growth of the BDFA. The role is full time (35 hours per week) and is home based with occasional travel around the UK to meet donors and support fundraising events.
The BDFA recognises the positive value of diversity and is committed to creating a diverse and inclusive team. We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.
Salary £27k - £34k PA dependent on experience
Upload a CV and covering letter to apply
Apply by: Monday 15th December
Interviews for this role will take place on Monday 22nd December
Location: Remote working within the UK. We will also consider applicants from other BV operational hubs, provided that the candidate has strong knowledge and experience of UK GDPR and data protection legislation.
Contract status & duration: Permanent, Full Time
Start date: As soon as possible
Application closing date: 1 December 2025
Salary Band: C1
Remuneration: £42,705 - £50,863 gross per annum (UK national band); £46,896 - £53,653 gross per annum (London, UK); IDR 286,984,519 - IDR 355,860,803 gross per annum (Indonesia); KES 2,871,375 - KES 3,560,505 gross per annum (Kenya); TZS 41,495,072 - TZS 51,453,890 gross per annum (Tanzania); MGA 36,755,641 - MGA 44,933,771 gross per annum (Madagascar); XOF 18,577,559 - XOF 23,036,173 gross per annum (Senegal); BZD 50,755 - 58,211 (Belize); USD 15,679 - 19,144 (Timor Leste)
Reports to: Chief Executive Officer and Chair of the Board of Trustees
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
This role is for a Data Protection Officer (DPO) to ensure Blue Ventures meets its obligations under the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018. Reporting to the Chief Executive Officer/Chair of the Board of Trustees, the statutory DPO will monitor compliance and data practices internally to ensure the organisation and its functions comply with the applicable requirements under the GDPR/DPA 2018. The DPO will be responsible for staff training, data protection impact assessments, and internal audits. The DPO will also serve as the primary contact for supervisory authorities and individuals whose data is processed by the organisation.
You will thrive in environments that are collegiate and ambitious, and be able to demonstrate experience of working independently and solving complex problems in challenging situations.
In this role, you will work closely with the Legal, Compliance, Public Policy, and Information Security functions to develop and monitor policies and standards applicable to the business in compliance with the GDPR/DPA 2018 and other regional legislation in countries BV operates in.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.
Key Responsibilities
Communications:
· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.
· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.
· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.
· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.
· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
· Produce compelling newsletters and an Annual Report.
· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.
· Uphold and showcase the IPWSO mission and brand.
· Help oversee the production and design of a range of educational resources for families and professionals.
· Oversee copywriting and proofreading within IPWSO.
· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
Engagement:
· Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee. The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.
· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.
· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.
· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.
· Work with the Project and Operations Manager on our Educational Outreach programmes. Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).
How to Apply
Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.
We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.
The closing date for the receipt of applications is November 30th at 5pm UK time. The start date envisaged for the Communications & Engagement Officer is 5th January 2026.
The client requests no contact from agencies or media sales.
AtaLoss is recruiting a skilled, motivated and creative Marketing and Communications Executive to help raise national awareness of bereavement and increase engagement with our services across the UK. This full-time role offers the chance to apply your marketing expertise to meaningful, purpose-driven work that supports people who are grieving.
You will lead a variety of marketing and communication activities, including planning and delivering digital and print campaigns, managing social media and website content, producing creative digital assets, supporting PR, media work and Ambassadors, and reporting on performance analytics. You will also assist with events, webinars and exhibitions, working closely with the Director of Communications and Development and collaborating with the Marketing and Income Generation Executive. This is a rewarding role for someone who is highly organised, digitally confident and passionate about impactful, compassionate communication.
The client requests no contact from agencies or media sales.
Team: Reward & Talent Acquisition
Location: Homebased
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £35,065.00 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Reward & Benefits Officer:
- overseeing the administration, renewal, and ongoing improvement of the charity’s core benefit offerings
- driving innovation in benefits design, ensuring our offer remains competitive, inclusive, and responsive to employee needs
- championing accessibility and engagement with benefits through inclusive, multi-generational communications
- supporting with data activity for the annual pay review, including assisting with market research, pay modelling, and data checking
- supporting with job evaluation by attending panels, querying role details, and offering insight
- providing market benchmarking for roles using our range of benchmarking platforms
- producing quarterly management information reports and dashboards on benefit usage and engagement
About the Reward & Talent Acquisition team:
- we sit within the People & Culture directorate
- our team is responsible for developing reward strategies, including pay frameworks and wellbeing initiatives, the development and improvement of an inspiring benefits, cost effective offering, working within regulatory, safeguarding and compliance frameworks and driving Cat Protection’s employer brand
- we currently have a team of six working across reward and recruitment, consisting of Head of Reward & Talent Acquisition, Talent Acquisition Manager, three Talent Acquisition Partners and a Reward & Recruitment Officer. We have vacancies for a Reward Specialist and a Reward & Benefits Officer
- this role will be line managed by the Reward Specialist
What we’re looking for in our Reward & Benefits Officer:
- experience of administration of a cost-effective benefits programme
- experience of working in a reward/benefits role in a large, multi-site, multi-functional organisation
- experience supporting with job evaluations and salary benchmarking
- strong communication style and able to collaborate successfully with stakeholders
- strong analytical skills and the ability to analyse data
- super expert in using Microsoft Excel to build reports and manipulate data
- strong administrative skills including high attention to detail
- excellent planning and organisational skills
- is a self-starter and able to work remotely to deliver results
- a sense of fun and passion for all things reward!
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 30 November 2025
Virtual interview date: 11 December 2025
Applications may close before the deadline, so please apply early to avoid disappointment.
Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
Application
- Anonymised application form
- Video screening
Interview
- Virtual interview via Microsoft Teams
Interview
Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Officer (Part-Time)
Location: Hybrid Ad hoc – West Midlands Based
Hours: 20–30 hours per week (flexible)
Salary: £33,500 pa - pro rata
Contract Type: Permanent
Are you a passionate people professional looking for a role where you can truly make a difference?
Do you have strong HR administration and generalist experience?
Are you ready to grow your career in a purpose-led organisation that puts people first?
At Fuel Bank Foundation, we’re on a mission to end fuel poverty in the UK. We provide emergency fuel support to people in crisis — and we know that our impact starts with our people.
We’re looking for a People Officer to help us build and nurture a workplace where everyone can thrive. This is a fantastic opportunity to join a growing charity, work flexibly, and contribute to meaningful HR projects that support wellbeing, inclusion, and employee engagement.
What You’ll Do
- Work with the HR team to manage the full employee lifecycle — from recruitment and onboarding to offboarding.
- Provide HR advice and support to managers on employee relations, performance, and wellbeing.
- Lead on internal communications that keep our team connected and informed.
- Coordinate wellbeing initiatives, recognition programmes, and team events.
- Maintain HR systems and ensure policy compliance with employment law and best practice.
- Support learning and development and contribute to people-focused projects.
What You’ll Bring
- CIPD Level 5 qualified (or working towards it).
- Solid experience in HR administration and generalist support.
- Strong knowledge of UK employment law and HR best practice.
- Excellent communication and relationship-building skills.
- A proactive, people-first mindset with a passion for inclusion and wellbeing.
- Confidence working with managers and handling sensitive issues with professionalism.
Why Join Us?
- Be part of a growing charity making a real, measurable impact.
- Work in a values-led, inclusive culture where people come first.
- Enjoy flexible, remote working with a West Midlands base.
- Access professional development and career growth opportunities.
- Join a team that genuinely cares about people, purpose, and progress.
What you will receive in return:
- Support from a team of like-minded individuals who will support you to succeed in the role.
- Annual leave entitlement of 27.5 days (FTE), plus bank holidays plus the option to buy/sell extra days.
- A flexible working week to ensure work life balance.
- Enhanced pension contributions.
- Equal opportunity employers
- Full onboarding programme with ongoing training and development opportunities.
Ready to bring your HR skills to a role that matters?
Apply now and help us build a workplace where people feel supported, valued, and empowered.
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
The client requests no contact from agencies or media sales.
Here’s a brilliant chance to join a purpose-led charity as their Operations Support Officer, helping keep vital engagement work running smoothly, safely, and with heart.
This role would suit someone who thrives on practical problem-solving, enjoys delivering meaningful activities, and loves being right at the centre of community-focused work.
If you have previous experience in engagement, community work, youth work or similar sectors, especially within a charity or non-profit setting…this could be your next rewarding step!
Role: Operations Support Officer
Organisation Type: Charity
Salary/Rate: £15.35 - £16.48 per hour
Working Arrangements: Hybrid (2 days required in the office per week plus event days)
Location:
Employment Type: Temporary position
Closing Date: CVs reviewed on a rolling basis – early applications encouraged!
The Role
As an Operations Support Officer, you’ll play a central part in ensuring day-to-day delivery runs seamlessly across engagement activities, events, outreach, and data processes for the Rees Foundation. You’ll be the steady pair of hands keeping things moving forward, supporting colleagues, engaging with vulnerable groups, and contributing to safe, inclusive practice.
Your responsibilities will include:
- Leading or co-delivering engagement sessions, events, outreach and activities
- Coordinating logistics, materials, bookings and preparation
- Providing planning support, practice guidance and creative input
- Helping develop session plans and engagement approaches
- Acting as a senior point of contact during delivery and ensuring safe practice
- Supporting and coordinating workflow to keep activities running to plan
- Troubleshooting routine delivery issues with a calm, solutions-first mindset
- Ensuring information flows smoothly between colleagues
- Providing general operational support to keep the engagement function joined-up
- Contributing to the scoping of CRM and system improvements
- Supporting data collection, organisation and preparation
- Ensuring accurate recording of activities, participant details and monitoring information
- Supporting partnership engagement and stakeholder communication
- Promoting activities to care-experienced people and community partners
- Building positive relationships and ensuring inclusive practice
- Keeping accurate notes, updates, and engagement records
- Feeding updates to the Head of Service Delivery for reporting needs
- Promptly flagging safeguarding or risk concerns
You’ll shine in this role if you have:
- Strong experience in community work, engagement, youth work or similar
- Confidence delivering sessions with vulnerable groups
- The ability to support colleagues daily without holding managerial authority
- Excellent organisational skills and comfort juggling multiple tasks
- A calm, proactive approach to problem-solving
- Strong communication skills and a collaborative working style
- Comfort working with data, systems and record-keeping
- A commitment to safe working, professional boundaries and risk escalation
- Experience co-producing with care-experienced or vulnerable groups
- Background in a charity or social care environment
- Familiarity with trauma-informed or person-centred practice
- CRM or data system experience
Why Apply?
You’ll be part of a charity doing genuinely meaningful work
Every day brings variety - engagement, operations, outreach, data, coordination
You’ll be stepping into a supportive team that values practical, confident doers
Perfect for candidates who love purposeful, community-focused impact
Please note: An enhanced DBS is required for this role (or willingness to obtain one).
Interested?
CVs are being reviewed on a rolling basis - early applications are encouraged!
This is a hands-on operational support role, perfect for someone who enjoys rolling up their sleeves and making things happen. Apply now to be part of this impactful temporary opportunity with a wonderful charity dedicated to care and the community.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About us
Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, uniting patient voices to campaign for timely diagnosis, better care, and improved access to treatments.
We host Rare Disease UK (the national campaign for implementation of the UK Rare Diseases Framework) and SWAN UK (the only dedicated support network for families of children with undiagnosed genetic conditions) and we run the annual Rare Disease Day campaign.
About the role
This is a creative and purpose-driven role at the heart of our charity’s communications. As Senior Communications Officer, you’ll help us tell powerful stories, share our impact, and build connections with our members, supporters and partners.
You’ll lead on producing engaging digital content, managing our social media and newsletters, and keeping our website fresh and accessible. You’ll also support light-touch fundraising campaigns, helping us grow our income and supporter base.
This is an ideal role for someone who enjoys combining creativity with strategy, you’ll use your writing, design and digital skills to make our work visible and compelling, while ensuring the voices of those living with rare conditions remain at the centre of everything we do.
You’ll work closely with the Head of Membership and Communications and our new Director of Engagement and Impact, contributing ideas that strengthen how we engage all our audiences.
About you
We’re looking for someone who is:
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A strong communicator with at least two years’ experience in a communications role.
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Skilled in producing visual and written content for websites, social media and newsletters.
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Confident using digital tools (e.g. Canva, Adobe suite, Wordpress/Drupal).
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Organised, creative, and comfortable working both independently and collaboratively.
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Motivated by making a difference for people affected by genetic, rare and undiagnosed conditions.
Experience in the health, social care or charity sector would be an advantage, but curiosity and empathy matter just as much as direct experience.
What we offer
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Generous pension (5% employer, 3% employee)
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25 days annual leave (pro rata) plus bank holidays
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Full office closure over Christmas and New Year
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Flexible, home-based working with supportive team culture
Location: Home-based (UK) – occasional travel required
Salary: £29,705 (pro rata £23,764 for 0.8 FTE)
Contract: Permanent, 28 hours per week (0.8 FTE)
Closing date: 27 November 2025
The client requests no contact from agencies or media sales.
We are looking for a dynamic and empathetic Member Engagement Manager to join our team. This will be a key role in building strong relationships with our members and driving long term engagement.
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.
We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.
We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. Our members are part of geographical branches and Special Interests groups. A key part of the Member Engagement Manager role will be to build and support a framework for this network and the individuals who make it up.
Ideally, we need someone who is a strong communicator with excellent relationship building skills, who will manage initiatives to listen to our members, create meaningful connection and ensure members feel valued.
The role will be home-based, with requirements to travel to meetings across the UK and Republic of Ireland to support the work of the branches and sigs as well as attendance at twice yearly staff meetings
What we offer
- A supportive an inclusive team environment
- Flexible working
- A generous annual leave allowance of 30 days plus bank holidays
- Employee Assistance Scheme
How to apply
Send an up-to-date CV with a covering letter of no more than two pages no later than 28th November 2025. Interviews will be held on 12th December 2025
The covering letter should set out how you meet each of the criteria from the person specification that are marked with “Application”.
The client requests no contact from agencies or media sales.
Job Details
Employment Type: Part-time, Permanent (18.45 hours per week / 2.5 days)
Location: Centrala CIC, Birmingham
Salary: £28,000 to £32,000per annum (FTE)
Start Date: January 2025
About the Role
Are you passionate about building meaningful relationships within diverse communities?
Do you have experience working with minoritised and marginalised groups, especially migrants?
Are you empathetic, creative, and motivated to help people connect, participate, and make a difference locally?
If so, we have an excellent opportunity for you to join Centrala.
We are seeking a dedicated and dynamic Community Inclusion Officer to support the delivery of our Migration Programme. The role involves building strong, trusting relationships with migrant communities, uncovering what matters to people, and helping them connect, participate, and influence positive change.
You’ll work closely with the Migration Programme Manager to shape, deliver, and grow initiatives that engage and support Central and Eastern European (CEE) and other underrepresented migrant communities across Birmingham and nationally.
Your work will involve delivering existing and developing new projects that empower communities and promote inclusion. By co-creating events, support structures, and opportunities for collaboration, you’ll help foster resilience, amplify migrant voices, and influence local narratives, civic life, and policy.
This is a unique opportunity to work at the intersection of culture, community, and social impact — with relationships and creativity at its heart.
Our Key Goals
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Migrant communities have more influence over the changes in their local area.
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Migrants are included in decision-making processes and service delivery.
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Migrants are actively involved in developing place-based community assets and projects.
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A more diverse range of local people work together to improve their communities.
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Relationships and collaboration between local stakeholders are strengthened.
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People feel proud of their local area and hopeful for the future.
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Stories about migration and migrant communities are more inclusive and welcoming.
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People are better informed about opportunities and local assets.
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New migrants can navigate life more easily, leading to positive adaptation and integration.
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Public perceptions of migrants become more positive.
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Migrant voices are represented and included in policy, development, and planning.
Key Responsibilities
1. Community Engagement & Relationship Building
Main Responsibilities:
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Conduct outreach and engagement with CEE and new migrant communities to build stronger, more representative participation.
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Support the development of new community initiatives to encourage collaboration and leadership.
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Ensure migrants—especially those from marginalised groups such as LGBTQ+ people, disabled people, and those experiencing mental health challenges—are included and heard.
Key Tasks:
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Hold regular one-to-one meetings to understand people’s concerns, hopes, and ambitions.
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Identify and support active community members to develop confidence, participation, and leadership skills.
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Support community groups to connect, collaborate, and take part in shared projects.
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Amplify migrant voices in public conversations and forums.
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Create and deliver communications plans (including social media) to connect and inspire active citizens.
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Support and encourage local initiatives, events, and community projects.
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Deliver workshops, meetings, panel discussions, and cultural celebrations.
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Organise both online and in-person events to strengthen community ties.
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Maintain an active network of community contacts and ensure efficient communication.
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Lead local communications, including newsletters and online content.
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Contribute to research, evaluation, and partnership-building efforts.
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Support the training and development of migrant leaders, volunteers, and peer workers.
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Represent Centrala’s migration work in external meetings and forums.
2. Project Delivery and Coordination
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Plan, schedule, and manage activities using tools such as Asana.
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Ensure events and activities are delivered within budget and on time.
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Evaluate project effectiveness and incorporate lessons learned.
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Support the development of impactful local activities, events, and community-led initiatives.
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Identify opportunities to collaborate with external organisations and campaigns.
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Monitor migration policy developments and identify key issues for community response.
3. Monitoring, Evaluation & Reporting
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Prepare and monitor evaluations of projects and activities.
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Assist in compiling reports for funders and stakeholders.
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Support data collection and maintain accurate financial records.
4. Fundraising & Financial Oversight
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Contribute to Centrala’s fundraising initiatives.
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Support the development and management of project budgets.
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Ensure timely collection of data and maintain financial accountability.
5. Training, Development & Organisational Learning
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Take responsibility for personal development and wellbeing.
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Reflect on and improve your engagement practice.
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Share learning and contribute to team growth.
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Produce reports and follow Centrala’s procedures to a high standard.
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Participate in Centrala and sector training related to community engagement, inclusion, and migration.
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Stay informed about migration sector developments, legal changes, and research.
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Adopt a continuous learning approach to community engagement and development.
Person Specification
Essential Skills, Knowledge & Experience
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Lived experience of migration.
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Minimum of 3 years’ experience in a similar role.
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Proven success building relationships with diverse communities, especially CEE and new migrant groups.
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Strong understanding of equality, diversity, and inclusion principles.
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Ability to work independently with excellent time management and prioritisation skills.
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Strong communication skills—both written and verbal.
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Experience managing conflict and challenging situations.
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Budget management experience.
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Proficiency with Microsoft Office, Google Drive, Asana, Canva, and social media.
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Experience working with marginalised groups and providing outreach or signposting support.
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Creative approach to community engagement and programme delivery.
Personal Qualities
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A natural people-person who enjoys connecting with others.
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Enthusiastic and passionate, with a practical approach to getting things done.
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Able to work independently and collaboratively as part of a small team.
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Motivational, empathetic, and community-focused
Additional Information
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This role involves regular evening and weekend work.
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An Enhanced DBS check is required.
Values and Beliefs Underpinning Our Work
Our work at Centrala is grounded in values that reflect who we are and guide everything we do. These principles shape how we deliver our mission, build partnerships, and create a working culture rooted in respect and purpose.
We are committed to social integration, bringing together diverse audiences through
art, dialogue, and shared cultural experiences. We believe in fostering understanding and connection, celebrating the richness of all communities, and ensuring their cultures and heritage are valued and visible within British society.
Our working culture, shaped by our staff, volunteers, trustees, artists, partners, and
community network, draws on these core values:
• Equality & Diversity — We see these as essential for coexistence, recognising that
diversity enriches us all.
• Inclusion — We strive to prevent isolation or marginalisation, ensuring individuals feel welcome and valued.
• Collaboration — We build together, sharing agency, responsibility, and ownership across our community.
• Communication — Clear, respectful, and honest dialogue is central to all our relationships.
• Integration — We celebrate the cultural and social contributions of all communities
within British society.
• We uphold fairness, equity, transparency, and accountability in all our work, ensuring that every individual involved with Centrala — no matter their background, age, gender,belief, or role — can participate fully, safely, and with dignity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
At the Wildlife Trust for Birmingham and the Black Country, we’re on a mission to create a Wilder Birmingham and Black Country. As an urban Wildlife Trust, we believe that education and community engagement are vital to protecting and restoring nature in our region. We work with people of all ages and backgrounds to build meaningful connections with the natural world and empower them to take action.
About the Role
We’re looking for a dynamic and organised Education Officer who will play a vital role in inspiring children and families to connect with nature through engaging outdoor learning experiences. They will deliver a dynamic annual programme of curriculum-linked environmental education sessions and wild play activities across the region, with a particular focus on Birmingham. This role supports the development of lifelong connections to nature by bringing learning to life in local green spaces and nature reserves. to support the planning and delivery of events and engagement activities across our sites and communities. This is a varied and rewarding role where no two days are the same.
This post is based at EcoPark, 258a Hobmoor Road, Small Heath, B10 9HH, with flexibility to work from home as required. This role will require regular travel regionally – a company pool vehicle will be provided for travel in between sites.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a lasting impact for care workers across the UK.
Are you a creative multitasker who loves bringing ideas to life — from concept to delivery?
The Care Workers’ Charity is looking for a Marketing & Logistics Officer to help us deliver inspiring campaigns, impactful communications, and seamless events that celebrate and support the nation’s care workforce.
You’ll play a vital role in managing logistics for national events, creating engaging marketing content, and helping our small but mighty team reach more care workers and supporters than ever before.
What you’ll do:
✨ Support the planning and delivery of campaigns, conferences, and fundraising events — from idea to execution.
✨ Design and coordinate marketing materials, from leaflets and videos to digital content.
✨ Manage event logistics including travel, accommodation, collateral, and supplier coordination.
✨ Create social media posts, newsletters, and website content that engage and inspire.
✨ Use AI-powered tools (like Canva and ChatGPT) to boost creativity and efficiency.
✨ Keep our event and campaign calendars running smoothly with your organisational flair.
What we offer:
�� Remote-first working, with travel for events and meetings across England.
�� £27,000–£29,000 per year (depending on experience).
�� 25 days’ annual leave + bank holiday's, flexible working patterns, and wellbeing support.
❤️ A friendly, inclusive team making a real difference in social care.
If you’re organised, creative, and passionate about social impact, this is your chance to shine in a role where every day helps make care workers visible, valued, and supported.
Apply now and help power our mission at The Care Workers’ Charity!
We envision a world where care workers are recognised as skilled professionals who are valued, supported, respected and resourced to be in a strong po
The client requests no contact from agencies or media sales.
Are you passionate about school libraries? Do you believe in the power of school libraries to transform children and young people’s experiences in education? Can you communicate confidently to a wide audience and range of stakeholders?
The School Library Association (SLA) supports approximately 2000 members working in schools across the UK with advice, training and advocacy. The School Library Lead will be at the forefront of our member offer and outreach, to help us deliver on our mission to support all those working in school libraries, so that more children and young people reach their full potential through the school library.
This role will lead on providing advice, inspiration and support for schools looking to develop their school library provision and all the benefits this brings. An expert in school libraries, you will be comfortable supporting members 1:1, delivering training to larger audiences, providing consultancy to schools and sector organisations, writing training and resources, or preparing book recommendations. An exciting opportunity for someone experienced in school libraries with knowledge of the curriculum, teaching and learning and children’s books, you will be the first port of call for library advice and expertise, contributing to the growth and sustainability of the membership network.
You will be experienced in developing relationships with a variety of stakeholders at all levels relish a busy role. This will include supporting our Branch network, collaborating on initiatives for development, delivery and new projects as they come online. As resident children’s book expert, you will support with programmes and projects such as the SLA Information Book Award and member book-related events. You will work with your SLA colleagues to develop and deliver high-quality member events and training as well as advocacy events to raise awareness of the importance of school libraries. Using your sector insight, you will identify opportunities for development of initiatives that will support the SLA vision and mission enabling us to reach more children and young people through our work. This is a busy and rewarding role and will suit someone with passion and resilience.
This is a full time role working throughout the year (37 hours per week). Find out more about the role including full job description and how to apply by downloading the job specification pack.
Application deadline: 19th December
Interviews: First round interview (online): 13th/14th January
Second round interview in person TBC: 20th/22nd January
Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
Applications without a covering letter will not be considered. No agencies please.
Helping schools develop vibrant reading and learning communities
The client requests no contact from agencies or media sales.