Supporter engagement team leader jobs
The Richmond upon Thames Council for Voluntary Service (Richmond CVS) is looking for an inspirational leader to build on its excellent reputation and take it into the next phase of its development.
Richmond CVS is an independent infrastructure organisation whose role is to ”Empower, Enable and Involve” the thriving Voluntary and Community Sector (VCS) across the Borough in order to deliver the Vision of:
“Strong vibrant communities at the heart of local life”
The Sector contains over 700 organisations who are coming to terms with and adapting to the challenges of the post-COVID and “cost of living crisis” world.
The successful candidate will have a good understanding of the Sector and be a Senior Leader with extensive experience of service delivery, people management, organisation development, finance, income generation and stakeholder engagement.
The role is based in Richmond and is accountable to the Board of Trustees. More details are provided in the Job Description and Person Specification document and the Summary Terms and Conditions attached.
To apply, please complete the attached Application Form. In the “Supporting Information” section please address all the Person Specification criteria to include relevant examples. Please also complete the Diversity Monitoring Form attached.
Timetable
The closing date for applications is noon on Monday 30th June, 2025.
Successful candidates to be notified of interview by Friday 4th July, 2025.
Initial interviews on Thursday 17th July and final interview(s) on Friday 18th July, 2025.
For more information about Richmond CVS, please refer to the document attached
JOB DESCRIPTION
1. Deliver current services efficiently, achieving high levels of performance and satisfaction against contract requirements in both quantitative and qualitative terms.
2. Lead and develop the team in a supportive and collaborative manner and build resilience into the organisation.
3.Maintain and develop effective relationships with existing funders to ensure the renewal and ideally expansion of existing contracts as well as seeking new funders to help achieve Richmond CVS’s External Income growth goals.
4. Be a visible and effective ambassador and champion for Richmond CVS within the local and wider London Voluntary Sector to promote and support the health and growth of the Sector.
5. In collaboration with the Board, develop and maintain effective strategic relationships with key external stakeholders to ensure maximum impact.
6. Ensure strategic representation for Richmond CVS and the Voluntary Community Social Enterprise in key strategic boards and partnerships.
7. Work with the Board, Company Secretary and Treasurer to ensure effective and efficient Governance, to include: Annual Work Plan, regular and timely reporting on contractual and project performance metrics, financial planning and reporting, risk management, policies and procedures and meeting all statutory requirements.
8.Work with the Board on the development, deployment and review of the Strategic Plan and Priorities and prepare an Annual Financial and Business Plan for approval and ongoing review by the Board.
PERSON SPECIFICATION
1. Demonstrate strong and effective leadership, with a proven track record in staff management.
2. Understand the Voluntary Sector and the challenges it faces.
3. Develop and implement fundraising strategies to drive new income streams.
4. Communicate and influence effectively, building relationships, networking, negotiating and managing stakeholders with diplomacy.
5. Manage complex multi-year service delivery contracts or equivalent agreements.
6. Work with the financials to support budget setting, cost management and financial reporting in collaboration with the Treasurer.
7. Apply digital skills to optimise technology use across service delivery, fundraising and communication.
8. Operate confidently at Board level to contribute to strategy development and translate strategy into effective operational plans.
9. Demonstrate principled leadership and a strong commitment to equality, diversity, equity and inclusion.
The client requests no contact from agencies or media sales.
St James’s Church seeks an energetic and dedicated individual to launch a new Changemaker Programme, for which seed funding has been secured. The idea behind the programme is that creative leadership is urgently needed in society today; and a matter for the soul too. The invitation is to be part of the change that such leadership can bring. The vision is that by 2035, 50 changemakers, aged between 22-34, will be innovating, inspiring, and creating other changemakers in society, rooted in the character, values and vision of St James’s Piccadilly. It is not growing church leaders but leaders in society, intentionally bringing together young leaders from its five programme strands: Social Justice, Arts and Heritage, Music, Environment, Business.
The Director role has responsibility for the promotion, implementation, sustainability of, and reporting for the Changemakers programme. The essential requirements are leadership of an organisation with an education, charitable or community setting; ideally to have extensive operational programme and line management experience within the education or charitable sector; evidence of strategic thinking and business planning; evidence of delivering and or managing the delivery of events.
St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.
Role description and person specification can be downloaded at St James's website.
Please send full CV with a covering letter outlining your interest in the post and forward to Jane Gray, HR Advisor at St Jams's by midday Monday 16th June 2025 (Shortlisted candidates will be asked to complete an application form in due course.)
Initial interviews are planned for Tuesday 24th June.
If you are interested in having a conversation about the role (before 16th June 2025) this is by arrangement with David Hamilton-Peters at the Parish Office.
The client requests no contact from agencies or media sales.
About the role
The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.
The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.
This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.
Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.
This role is open to consultants and secondments will be considered for the right candidate.
Please note this is a Fixed Term Maternity Cover role.
What you would be doing
- Strategic Management and Leadership
- Staff Management
- Financial Management
- Service Development and Delivery
- Health and Safety Management
- Ethical and Environmental Management
- Other duties, broadly in line with above key responsibilities
What we are looking for
- Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
- Experience of managing multiple budgets
- Successfully building partnerships for the benefit or the reputation of an organisation
- Experience of working effectively in student or membership led environment
- A working knowledge of membership-led activities
- Ability to work in a complex environment with the skills to develop productive
relationships with a range of stakeholders
Please see Job Description and Person Specification for full list of duties and responsibilities.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page. Please see link on College website.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (email on application site).
Closing date: 29 June 2025
Interviews expected to take place week commencing 7th July 2025.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
As a Church Partnerships Manager, you’ll play a vital role in growing Compassion UK’s impact by building strong, meaningful relationships with churches in your region. You’ll engage church leaders and congregations through inspiring presentations, helping them connect with our mission to release children from poverty in Jesus’ name.
With a focus on sponsorship growth and fundraising, you’ll work collaboratively with our Events, Engagement, and Philanthropy teams to maximise opportunities and deepen partnerships.
✔️Home-based | Must live within 60 minutes of Exeter
✔️Full-time | 35 hours/week | Flexible working
✔️Apply by: 10am, 30 June 2025
What You’ll Do:
- Build and nurture meaningful partnerships with churches in your region.
- Deliver inspiring presentations that connect hearts to Compassion’s mission.
- Collaborate with Events, Engagement, and Philanthropy teams to maximise impact.
- Drive sponsorship growth and fundraising through strategic church engagement.
What You Bring:
✔️ A heart for the Church and a personal Christian faith (occupational requirement).
✔️ Strong networking and relationship-building skills.
✔️ Confidence in public speaking and preaching.
✔️ Experience in sales or fundraising with a track record of meeting targets.
✔️ Self-motivation and excellent time management.
✔️ Willingness to travel and work weekends (approx. 24 events/year).
✔️ A full UK driving licence and access to a car.
Bonus if you’ve used a CRM system or supported volunteers!
Be the connection between the local church and global change. Apply today and help release children from poverty in Jesus’ name.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.



The client requests no contact from agencies or media sales.
Global Policy and Campaigns Planning and Performance Lead
Contract: Permanent, Fulltime, 35 hours per week
Location: London, UK, subject to the right to work (other locations can be considered)
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £57,415 - £60,436 with excellent benefits
About WaterAid:
Want to use your skills in planning, M&E and project management to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Global Policy and Campaigns Planning and Performance Lead to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
This role reports directly to the Executive Director of WaterAid’s Global Policy and Campaigns (GPAC) team and is a member of GPAC’s Senior Management Team (SMT). GPAC sets WaterAid’s 10-year policy agenda and positions, supporting colleagues across all levels to advocate on this agenda and bring WaterAid together to advocate for change on a set of global priorities. We also directly influence decision-makers at global and regional levels on these priorities as well as bringing in external political insights into the organisation to increase our collective effectiveness.
About the Role:
As GPAC’s Planning and Performance Lead you will help us understand how the department is contributing towards WaterAid’s global strategy and maximise our global impact. The role will support GPAC’s work by leading the planning and performance assessment work, focussing on ensuring that the advocacy activity delivered across the department is aligned and working towards the same outcomes.
The role will work closely with the Directors in GPAC’s SMT and with members of the International Programmes Department (IPD) SMT to ensure that both departments’ plans are aligned. It will also engage with key Federation members involved in global policy, advocacy and campaigns work, with the WaterAid International Secretariat, and with the Global and UK performance, strategy and planning teams.
In this role, you will lead the design of the planning process for the department to deliver annual plans, ensuring alignment with similar processes in key Federation members and other departments, as well as being integrated with the wider organisation’s planning cycles.
You’ll also:
- Project manage the implementation of the planning process, working in close coordination with GPAC SMT directors as well as and as relevant with other WaterAid, Member and WaterAid International directors.
- Lead the process to deliver an M&E framework for GPAC (including new metrics as relevant), that balances the effort required with the need to drive data informed decisions and actions.
- Run the quarterly and annual reporting cycle, working with senior leaders in GPAC to deliver high quality data, run learning sessions to reflect on the data to enable data driven and effective decision making.
- Manage the regular collation of data across the department and shared to the wider organisation, including to the Executive and Board reporting processes
- Represent GPAC in wider WaterAid UK and global groups around performance and planning.
- Support GPAC to partner closely with IPD to track Country Programme support requests, and use insights to inform strategic planning of the department.
- Be the internal communications lead for the department on matters related to planning and performance, working with the central internal communications function as appropriate.
Requirements
To be successful, you’ll need:
- Experience of leading performance and planning cycles within complex organisations.
- Background in M&E within NGO or comparable contexts. Understands the complexity around assessing performance.
- Excellent project management skills to optimise the use of resources; manage multiple projects and conflicting priorities using insightful interpretation and resourceful solutions.
- Ability to think strategically across complex and fast-moving environments; able to concentrate on the big picture and respond to trends and shifts in the wider world.
- Collaborative: able to work with teams from a variety of backgrounds and build credibility and trust with key stakeholders.
- Able to facilitate group discussions to develop and drive forward strategic plans and work.
- Organised, efficient, with a high level of attention to detail.
- Comfortable with working with incomplete data and high levels of ambiguity and uncertainty.
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Background in Policy or Advocacy or knowledge of global advocacy M&E.
View full job description here
Closing Date: Applications will close 12:00 PM UK Time on Monday, 16 June 2025.
Availability for the first round virtual interview is required week commencing Monday 23 June 2025. Availability for the final round virtual interview is required week commencing Monday 30 June 2025.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Global Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Are you interested in Transforming Young Lives?
At Northorpe Hall Child & Family Trust, we believe every child deserves the chance to realise their full potential and thrive. We are on a mission to identify, develop and provide support for children, young people, and their families across Kirklees and Yorkshire focusing on mental health and emotional wellbeing. We are working where gaps or needs exist and in doing so growing our reach, deepening our impact and building partnerships to transform young lives.
To help us deliver our vision, we're looking for a passionate, strategic, and creative Income Generation and Partnership Manager.
This is a pivotal and exciting new role, with huge scope and freedom to diversify and generate income for the Trust.
You will support the charity’s financial sustainability by diversifying revenue streams through partnerships, unrestricted fundraising initiatives and other income-generating opportunities.
You will be responsible for building a strong and sustainable supporter base by working with a range of funders including trusts, foundations and corporate sponsors, building and maintaining lasting relationships.
We are looking for someone with experience in generating income and our ideal candidate will be engaging, proactive, dynamic, determined and enthusiastic with the ability to win hearts and minds.
By joining Northorpe you will help transform the lives of children, young people and families.
West Yorkshire based Charity working with and supporting children and young people under the age of 25 who are facing disadvantage in their lives.
The client requests no contact from agencies or media sales.
Customer Engagement Manager
Ref: CEM0625
Location: Dartford, DA2 6NX
Contract: Fixed Term Contract – March 2026
Salary: Circa £32k per annum
Hours: 37.5 hours per week
Groundwork South is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. The position of Customer Engagement Manager (CEM) is an exciting opportunity to work in a key role in the delivery of our Water Efficiency Programme.
Summary of role: The Customer Engagement Manager plays a pivotal role within the Groundwork Water Efficiency management team, taking the lead on generating appointments for our domestic and non-household water efficiency services delivered on behalf of various water companies across London and the South of England.
This position is responsible for overseeing high-quality outbound and inbound customer engagement activities, as well as other promotional efforts, to secure work for our field-based teams of water efficiency advisors and plumbers.
You will manage the day-to-day operations of a large customer engagement team, working closely with three Customer Engagement Team Leaders to ensure performance targets are consistently met each week.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifices schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 22nd June 2025
Interview date: 27th June 2025
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
We believe in a world where no child ever has to live on the streets.
Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?
If the answer is yes, then read on to hear about this exciting opportunity.
We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.
About the role
We are looking to recruit a Youth Outreach Worker in London for a new role within our UK Safeguarding on Transport Programme. This is a 12-month outreach pilot engaging and safeguarding young people in and around Waterloo Station, helping identify and safeguard young people under 18 years at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. This role does involve working regular unsociable hours including evenings and weekends.
You will be working to identify and safeguard young people alongside trained volunteers and by engaging with key partners such as Southwestern Railway (SWR) Met Police, Southbank Staff, Train Operators, Youth Service and other local stakeholders.
You’ll play a key role in the development of our UK Programme and part of a dynamic team delivering Railway Children’s programme in the UK.
What we offer
As well as helping some of the world’s most vulnerable children and young people, we offer some great perks:
- Time out. You’ll start with 25 days holiday per year to recharge the batteries. After three years, this will increase by an extra day per year until you reach a relaxing 30 days leave.
- Pension. We offer a pension contribution of 6% of annual salary.
- Birthday leave and ‘Railway Children Day’. You’ll get two additional days of annual leave in your birthday month and around Christmas time.
- A culture we’re proud of. Driven by our CEO, family values are at the heart of our culture and make Railway Children an incredible place to work.
- Flexible working environment and home working. It’s one of the reasons why our staff retention is so impressive!
What we’re looking for
You will have experience of successfully engaging and supporting young people and families as well as experience of working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.
Alongside this you will be able to work effectively with partners to safeguard young people, who can work with 3rd sector groups and the local community.
You will have completed relevant training, experience in safeguarding and in the issues relevant to vulnerable young and families. Therefore, you will be an experienced practitioner with an excellent understanding of safeguarding processes and procedures, who is able to work creatively, independently and within professional boundaries.
A full person specification can be found in the job pack.
Application notes
Closing date: Sunday 16th June 2025 at 5pm
Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful.
At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of background and reference checks including criminal records check.
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES!

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for Advocates to join our team in the Perth, Kinross and Angus area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
This is an exciting opportunity for Advocates to join and shape this service covering Perth, Kinross and Angus. Your role will require you to travel to locations such as clients’ homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; Midnight on 15 June 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
The client requests no contact from agencies or media sales.
About us
Manx National Heritage (MNH) is the trading name of the Manx Museum and National Trust, a charity registered in the Isle of Man and custodian of some of Europe’s most important heritage sites, including the Great Laxey Wheel the world’s largest working water wheel and Castle Rushen, one of the best-preserved medieval castles in Europe. We care for more than 2500 acres of landscape and >1 million items in our Museum collections and archives.
MNH exists to take a lead in protecting, conserving, making accessible and celebrating the Island’s natural, built and cultural heritage for current and future generations whilst contributing to the Island’s prosperity and quality of life.
The Isle of Man has so much to offer its residents; with exceptional employment opportunities, a vibrant cultural scene and stunning landscapes.
About the role
We are seeking an experienced and talented Head of Marketing and Communications to lead a division contributing directly to increasing visitor numbers, expanding stakeholder engagement and driving income generation.
Key responsibilities include:
- Developing and implementing an impactful marketing and communications strategy.
- Progressing the Fundraising Road Map.
- Developing our brand and ensuring effective communication with key target audiences.
- Creating inspiring messages and content that encourage action and support from targeted audiences, broadening corporate, individual, and public engagement.
About you
We are seeking an inclusive, strategic, and proactive leader who can inspire and motivate others to achieve results while achieving personal targets. This is an exciting and rewarding position, offering the successful candidate a unique opportunity to leave a personal legacy for the heritage of our nation.
We are looking for an ambitious senior marketing and communications professional with strategic vision and creative flair to deliver our media and engagement strategy. Building and maintaining strategic relationships and identifying opportunities to increase visitor numbers and improve external impact will be key to securing long-term financial sustainability. Raising the profile, fundraising, engagement, effective PR, and brand strategy are at the heart of this role.
We'd really like you to:
- Have experience leading a marketing, communications, and fundraising team to deliver against ambitious targets and objectives.
- Possess excellent communication skills and have successful experience with a range of online and offline marketing and communication channels.
- Demonstrate an innovative approach and a track record of driving growth and transformation, with a deep understanding of supporter engagement.
- Have relevant leadership experience in successful change management.
- Ideally, have knowledge of and experience in fundraising, gained from within or outside the sector, and be skilful when acting as a public face of the organisation.
- Have a genuine interest in built, natural, and cultural heritage.
Working for Manx National Heritage, you can enjoy:
✔ A competitive salary that increases each 12 months until you reach the salary maximum.
✔ A relocation package of up to £6,500 to relocate you, your family and your things over to the Island
✔ Generous annual leave, 10 Bank Holidays and a set extra day off between Christmas/New Year
✔ Subject to meeting eligibility criteria, the Manx National Heritage offers two exclusive pension arrangements with the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
✔ Access to the Learning, Education and Development training facility, which is exclusively for Manx National Heritage employees, to keep on top of your continuous professional development.
✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.
✔ Ability to apply for an unpaid career break after 3 years’ service.
✔ Access to a Cycle to Work scheme after your first year of employment.
Manx National Heritage protects and shares the Island’s heritage to enrich lives and support future generations.
The client requests no contact from agencies or media sales.
Partnership and Strategy Manager - Western Forest
The Partnerships and Strategy Manager at Western Forest will be responsible for managing and nurturing partnership relations across the Western Forest area. This role ensures that all partners are supported and resourced to develop and deliver the collective vision of the forest, helping to achieve key targets. The manager will work closely with national and regional organisations, Local Planning Authorities (LPAs), landowners, corporate partners, and developers to create strategic plans, secure significant projects, and develop long-term collaborative relationships. They will also assist with funding applications and support the Western Forest Director in establishing new partnerships.
Salary: £36,750-40,171, with annual pay review
Hours: Full time, 37.5 hours per week, with flexible working hours
Contract: Permanent
Location: Bristol with the option of hybrid working. Travel and meetings across the Western Forest area and working at partner offices will also be required.
Benefits include: Staff pension, Employee Assistance package, 25 days annual leave plus bank holidays, volunteering days and staff training and social events.
Applications closing at 5pm on Monday 30th June 2025
Interviews are likely to be held w/c 14th July 2025
We are England's Community Forest for the West of England, now hosting the Western Forest, England's first new national forest!
Prospectus is delighted to be partnering with our client in their search for a Membership & Engagement Development Manager. This is a full-time, permanent position, with hybrid arrangement from the organisation's Head Office in Leicester.
This leadership role will see you manage a small team to drive member recruitment and retention across the UK and beyond. You’ll lead sales and engagement strategies, working with senior stakeholders to align the institute's services with member needs and its charitable mission.
A confident and target-driven professional, you’ll bring proven experience in team leadership, stakeholder engagement, and membership growth. You’ll be a strategic thinker and natural leader, able to build strong relationships and deliver impactful results. A good understanding of sales cycles, market analysis, and delivering strategic plans is essential. Experience managing budgets and operating processes, as well as supporting membership growth in a complex organisation, will also be highly valued.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
The Royal Osteoporosis Society – Director of Income and Engagement
Location: Dependant on distance, the role will be either fully remote with occasional travel to the Bath office (around once per quarter), or hybrid for those based nearby.
Salary: £102,000 per annum.
Contract: Permanent, full-time hours.
The Royal Osteoporosis Society (ROS), the UK’s largest national charity dedicated to improving bone health and beating osteoporosis, is seeking a bold and dynamic fundraising and communications leader who can drive transformative income growth and galvanise public engagement.
Half of women aged over 50 live with osteoporosis, plus a fifth of men. The condition causes bones to break (fracture) following everyday occurrences – e.g. sneezes, coughs and falls. Fractures are the fourth worst cause of disability and premature death, but most people with osteoporosis are undiagnosed.
ROS works to improve diagnosis and access to care for the unacceptably high number of people whose lives risk being destroyed by this highly treatable condition each day. They equip people with practical information and support to take action on their bone health and, working with healthcare professionals and academics, influence and shape policy and practice at every level. The charity’s research arm is investigating new diagnostic approaches, including the world’s first screening programme, as well as novel treatments to beat osteoporosis for good.
This is a pivotal time for ROS as they aim to seize on momentum garnered from half a million people checking their risk, two national media partnerships, a groundbreaking Ministerial pledge to roll-out early diagnosis clinics to every area, and more people than ever engaging with their services. They aim to lead a movement for change around bone health similar to those that have gained widespread attention by menopause and prostate cancer campaigners.
To capitalise on this momentum and as the charity prepares for its 40th anniversary, the time is right for ROS to step up fundraising and public engagement to address one of the most urgent threats to people living well in later life and meet the charity’s vision - No more broken bones, no more broken lives. To achieve this, the ROS Board has committed to investing up to 80% of annual designated spent into developing fundraising every year up to 2030.
To deliver on this investment, the ROS team is seeking a creative and inspiring fundraising and communications leader who can build strong partnerships, harness digital innovation and create and deepen supporter journeys to convert awareness into long-term support.
As well as driving the delivery of a transformational audience-centric growth strategy, the role-holder will also be responsible for building a powerful organisational brand to reflect ROS’s vision and impact, as well as compelling communications and media plans to drive momentum. They will lead and motivate a high-performing team, as well as embedding a fundraising culture across the organisation and acting as a key ambassador for the cause.
The successful candidate will have a strong track record of senior leadership experience and possess outstanding business acumen. They will have proven success in developing and delivering income generation and communication strategies within the health or not-for-profit sector. They should also have extensive experience of setting and delivering an organisational income development vision and securing buy-in from colleagues at the most senior level. Experience in building and maintaining a strong brand profile and of driving impactful communications and PR to underpin income generation will be essential, as well as the ability to work collaboratively across department boundaries and externally to achieve organisational goals. Finally, they will have a ‘can do’ personality with the gravitas, energy, creativity and solutions-focused mindset to drive transformative income growth.
ROS has made osteoporosis one of the most prominent health conditions on the national stage, but there is so much more to be done to address the enormous unmet need in the NHS for people living with this devastating condition. This is a unique opportunity to join an ambitious charity and play a pivotal role in helping them directly change the trajectory of public health in the UK.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Wednesday 18th June, 9.00am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.
Role Purpose
The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.
This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing.
As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.
Key Responsibilities
Operational Leadership & Organisational Strategy
- Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
- Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
- Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
- Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
- Lead on operational planning, resource allocation, and impact measurement.
Programme Delivery & Impact
- Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
- Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
- Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
- Identify and mitigate operational risks that could affect programme delivery.
Financial & Resource Management
- Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
- Ensure financial policies, processes, and controls are in place and adhered to.
- Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
- Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
- Support the development of business models, funding strategies, and income diversification.
Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)
- As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
- Provide training and guidance to staff on safeguarding responsibilities and best practices.
- Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
- Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.
Human Resources, People Management & Wellbeing
- Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
- Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
- Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
- Promote staff wellbeing, fostering a positive and supportive working environment.
- Line manage operational staff, providing leadership, mentoring, and professional development opportunities.
IT Infrastructure, Systems & Data Management
- Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
- Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
- Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
- Identify and implement digital solutions to enhance operational effectiveness.
Governance, Risk & Compliance
- Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
- Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
- Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
- Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.
Facilities & Office Management
- Oversee the management of charity premises, assets, and office operations.
- Ensure facilities are safe, secure, and compliant with health and safety regulations.
- Lead on business continuity planning and disaster recovery strategies.
Person Specification
Essential Experience & Skills
- Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
- Strong understanding of programme management, financial oversight, HR, IT, and governance.
- Demonstrable experience of managing budgets using complex Excel spreadsheets.
- Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
- Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
- Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
- Strong policy development and implementation skills, ensuring compliance and operational efficiency.
- Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
- Experience working with Boards of Trustees and governance structures.
- Excellent risk management, problem-solving, and decision-making skills.
- Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.
Desirable Experience & Skills
- Experience in charity fundraising operations.
- Knowledge of GDPR, data protection, and cybersecurity best practices.
- Understanding of health and safety, facilities management.
Personal Attributes
- A strategic thinker who can balance day-to-day operations with long-term vision.
- A collaborative leader who values teamwork and inclusivity.
- A proactive problem solver, able to manage multiple priorities in a dynamic environment.
- A strong commitment to the values and mission of the Katherine Low Settlement.
Further Information
·Katherine Low Settlement is committed to Diversity, Equity and Inclusion
·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
·You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
About the role:
In this role, you’ll be at the heart of a team transforming the lives of people who need support the most. Working alongside the Regional Services Manager, you’ll have the chance to make a real difference in the lives of clients at our Ashley Road, Milton House, and Highbury New Park projects. You will provide vital support to those facing complex challenges, including mental health difficulties, substance use, trauma, and physical health concerns. Your work will directly impact their ability to recover, rebuild their lives, and create a brighter future.
The role is all about using a strengths-based approach within a psychologically informed environment, supporting clients on their journey towards stability and independence. Your day-to-day will involve delivering tailored interventions, guiding clients through their recovery process, and helping them tap into community and statutory resources that can support their growth. With a focus on improving outcomes, your work will empower clients to build resilience, grow their confidence, and achieve lasting change.
As part of a dynamic and collaborative team, you’ll also promote client involvement and co-production, working alongside other agencies to develop programs that reflect the true needs of the community. Whether encouraging social inclusion, running physical health checks, or strengthening partnerships with local services, your role will drive positive change across the borough, creating opportunities for clients to thrive in every aspect of their lives.
About you:
- Previous experience of working with people with complex support needs.
- Ability to manage your time and work across different Services & Teams to promote social inclusion and provide a wealth of Opportunities for our clients.
- A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 8th June at midnight
Interview date: Monday 16th June at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.