Supporter Engagement Volunteer Volunteer Roles in Birmingham

Why volunteer with us?  

• Make a difference – you will use your local knowledge to share what we do and how we can help.
• Gain skills and experience – you will learn the skills to effectively present and engage.
• Join our community - you will be part of a large community of over 1,500 volunteers and staff.
• Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What we ask of you?

In order to join us as a Community Engagement Volunteer, you must:

• Be 18 years of age or over.
• Be able to volunteer for at least 3 hours per month, for at least 3 months.
• Complete a 3-day workbook.
• Undertake a DBS check where required
• Be able to provide two satisfactory references.
• Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses

• All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
• We are happy to make reasonable adjustments to support you through the application process.

This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.

We are looking for additional volunteers to support this service.  Do you have strong listening skills?  Are you reflective, self-aware, adaptive with basic IT skills?  We'd love to hear from you. 

The role will be ome based and you will receive full training and ongoing support.

As a Trustee, you will provide strategic guidance and oversight to the charity, ensuring it achieves its mission of helping adults learn to read. This role specifically seeks a Trustee with experience and insight in working with, large numbers of volunteers, to support the charity in developing, sustaining and empowering its national volunteer network to maximise impact.

You will work closely with the Board, CEO and Senior Team to advance its vision of ensuring that all adults who want to learn to read, can.

This role is ideal for someone with a passion for volunteering and an understanding of its impact in driving social change. If you are ready to help empower volunteers to create a brighter future for adults struggling to read we would love to hear from you.

Key Responsibilities
 

Strategic Oversight:

• Contribute to the charity’s overall strategy with a particular focus on its volunteer-led initiatives
• Apply your insights and suggestions to help further develop the organisational strategy to maximise impact from volunteers
• Advise on best practices for recruiting, training, and retaining volunteers at scale
• Support the development of policies and frameworks that ensure a positive and effective experience for volunteers

Volunteer Management Expertise:

• Provide an insight into managing largescale volunteer programmes, including geographically dispersed teams
• Advise on the design and implementation of systems for communication, engagement, and recognition of volunteers
• Share experience on strategies to address challenges such as volunteer retention, motivation and recognition
• Advise on strategies to promote and ensure diversity, inclusion, equity and belonging,including reaching new, or currently underrepresented, volunteer communities
• Add value for the volunteers of Read Easy by supporting the team to meet expectations of volunteers and ensure a quality experience of volunteering with us

Governance and Compliance:

• Ensure the charity’s volunteer practices comply with legal requirements, safeguarding protocols and best practices.
• Support the Board in overseeing the performance of volunteer programmes and their contribution to the charity’s goals
• ​Advocate for inclusive, equitable approaches to recruitment and management across Read Easy

Advocacy and Representation:

• Champion the roles, value and impact of volunteers within the charity, ensuring that their ideas and views are considered instrategic planning and development
• Act as an ambassador for the charity, building relationships with stakeholders and potential partners who can enhance its volunteer network

Collaboration and Leadership:

• Work closely with staff and other Trustees to support the charity’s volunteer-focused activities
• • Share expertise to strengthen the charity’s capacity to manage a growing and diverse volunteer base
• • Contribute to broader discussions and decision-making as an active member of the Board of Trustees

We are looking for 3 experienced creative writers who will enjoy planning, updating and delivering the content for our website, as well as other digital and print materials. We are looking for 3 skilled professional who can write compelling and persuasive content, who will help ensure a consistent tone across all our digital and printed communications to promote awareness and engagement.

We deal with a wide range of people and professions, which means that it can be difficult to consistently communicate with everyone effectively. Therefore, a communication and marketing volunteer will help to market our projects, services and the condition more widely than we are currently able to do. This includes creating and helping to distribute marketing materials, creating content for the Burning Nights CRPS Support website and helping us create and develop a communications and marketing strategy.

Key Tasks and Objectives

• Copywriting: Create well-written and compelling copy for use in leaflets, packs, one-page/fact sheets, fundraising/promotional materials, membership packs and on our website
• Case study writing and storytelling: Help communicate our impact via stories and case studies that we can use on our website, in marketing materials, or for our fundraising materials
• Web copywriting: Create and update engaging content for our website that adheres to our brand

· Email/E-Newsletter content: Write compelling email content for our various e-newsletters that is relevant and has clear call-to-actions. This will be in conjunction with our email marketing volunteers

· Communication materials review: Review our existing communications materials. Recommend edits that will provide us with consistency in writing style and tone, accurate spelling and grammar, and a clear and engaging voice for our organisation. Evaluate the way we communicate with volunteers, members of the public and helping us to develop better ways of doing this

· Social media snippets - create information and case study snippets for the various social media platforms

· Press Releases and any content that could be used in different channel

· Brochure/annual review writing: Create or update copy for a brochure or our annual review, highlighting our impact current and potential stakeholders

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming. 

ABOUT THE ROLE

We are looking for volunteers, preferably with experience of community engagement and networking, to:

· Research and develop a database of local authority websites

· Research and develop a database of other charities and support organisations, who may support individuals affected by leukodystrophy

· Request for Alex TLC to be added as a support organisation to the above resource lists

· Improve awareness of the charity and leukodystrophy within local authorities, other charities, and support organisations

· Research ways that we can improve our outreach to yet-to-reach groups within the community

This is a wonderful opportunity to develop your existing skills within a unique arena, learn about the difficulties facing those with rare disease, and give vital and tangible support to sufferers of leukodystrophy.

We need help to give hope and support to people affected by leukodystrophy – could you be that help?

ABOUT YOU

Candidates should be able to demonstrate the following:

· at least 2 years working or volunteering experience

· an interest in Alex TLC and the work that we do

· basic understanding of the complexities of leukodystrophy

· excellent written skills

· excellent communication skills

· excellent computer skills, particularly Microsoft Word and Excel

· excellent organisational and administrative skills

Alex TLC are flexible and the role can be home based or at our Peckham, London SE15 office. Unfortunately we are unable to consider applications from outside of the UK. 

Are you great at creating newsletters? Have you got experience of using Mailchimp? Help us engage our charity's audience by creating compelling emails and newsletter content so that we can support more people affected by a complex, debilitating chronic condition as well as raise awareness of this rare disease. This is a great opportunity to assist a small but mighty charity.

Description

We are urgently looking for 2 experienced email marketing volunteers to join our communications team. Our charity delivers awareness campaigns by email and a range of support services to patients, relatives, partners and carers who have been affected by a debilitating chronic condition; Complex Regional Pain Syndrome (CRPS).

You will be a big link to our charity's clients who are vulnerable and isolated, to them learning more about events, our latest articles, fundraising events as well as ensuring they are aware of the services that we offer that be of help to them. You will also be helping us to raise awareness of this devastating chronic condition.

We regularly contact our supporters and members through general emails and infirmative newsletters will show consistency and know they can rely on us to be there for them.

We would like the volunteer to help with:

• Email content Creation: Develop an email marketing content calendar, write compelling regular email content, including calls for donations & support, that is relevant and has clear a call-to-action and high click through rates;
• Email content creation (membership): Create a regular quarterly newsletters for our membership scheme
• Create a number of automated email series - for donors, members, fundraisers and more
• Newsletter strategy: Help us plan and articulate how we can use emails and newsletters to strengthen our organisation, motivate our supporters and communicate with our sponsors;
• Design and implement campaigns and promotional activity

What are you looking for in a volunteer?

We are looking for 2 volunteers who have:

• Strong writing and editing skills
• Good communicator
• Good computer skills and a willingness to be contacted via email and/or video chat
• Experience using email marketing software - specifically Mailchimp
• Marketing skills
• Experience of working on marketing strategies
• Ability to quickly understand the needs of our team, organisation and our services users (we are not expecting you to know about the condition we support)
• Can ask key questions to enable us to clarify requirements
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback
• A passion for marketing and email marketing
• Ability to work flexibly on your own or as part of a team with enthusiasm and commitment
• Ability to create email campaigns with little supervision (after initial support)

Skills

• Digital: Email Marketing
• Marketing and communications: Copywriting/Journalism

Making a difference

What impact will the opportunity have?

You will be joining a small charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we reach the patients, relatives, partners and carers who are in need of our support and inclusion on a regular basis. With your help we will expand our readership to ensure more people are aware of this condition, which will help those affected by it when they see a health professional.

What's in it for the volunteer?

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching more people affected by this rare condition who may not know that we exist to support them. You would have a key role in developing a strategy to complement our awareness campaigns. This is a fantastic opportunity for you to make a real difference in someone’s life which is already isolated and painful, but who may not know there is support out there and to then realise they’re not alone.

About the location

Where will the volunteer be working?

The volunteer will be working remotely, online and entirely from your own home.

Travel Limit

This role will be completely remote.

When will the volunteer be working?

Volunteer availability

• Either in or office hours - however we are flexible

Estimate the time commitment

• 3-6 hours / week - but this is flexible however ideally it would be 4 hours or over to ensure email campaigns are going out at the right time

To apply for the email marketing volunteer please send by email your CV together with a covering letter saying why you think you would be a good candidate for this position, via the Charity Job 'Apply Online' 

Could you use your social media, marketing and communications experience to raise the profile of a small charity? Help us to increase our social media presence and engagement, generate greatr content and help promote existing activities.

Our charity delivers a range of awareness campaigns and support services to patients, relatives, partners and carers who have been affected by a poorly understood pain condition; Complex Regional Pain Syndrome (CRPS). We are looking for 2 experienced social media and communications volunteers who are able to develop posts and campaigns from design to inception, create fresh and engaging content, increase engagement and to increase awareness of the charity and of the condition we represent.

Even though we are a small organisation we have big ideas and would like to draw on your experience in the communications world to help the charity deliver engaging content and communications to help us spread our aims and message to all our audience.

What Will You Be Doing?

• Engagement: Help increase engagement, improve the number of followers/likes, create & execute a content calendar
• Content Creation: Produce fresh, branded and engaging content for our social media channels 
• Graphics: Prepare graphics and text for sharing across channels 
• Strategy: Help develop a social media strategy
• Engage with our followers and encourage interaction 
• Manage and maintain social media channels on a regular basis
• Support charity campaigns, marketing, events and fundraising activities by promoting them on our social media feeds
• Use your creative skills to devise strategies to engage, grow, and widen our target audiences
• Develop publicity materials and communication techniques for social media to raise awareness of our chronic condition 

You will be with a small team of volunteers who will provide an overview of our existing social media content, our brand and how we have approached our social media content to date. 

Experience
We are looking for a volunteer who has experience in:

• Different types of marketing and communications media, including electronic and social media
• Writing and editing marketing content for social media platforms including Facebook, X, Pinterest, Instagram, TikTok, YouTube and LinkedIn (especially TikTok, Instagram Reels & posts and YouTube)
• Building strategies to increase social media following and /or build fundraising or awareness campaigns
• Developing a coherent brand voice for social media, from content creation to community interactions
• Using and setting up tools such as Buffer, Canva etc
• Creating and executing content calendars to help plan social media activity 

Skills Required

• Excellent written communication skills
• Accuracy and attention to detail 
• Creative writing and design abilities
• Good computer and digital skills
• Enthusiasm for communications and marketing and willingness to learn
• Ability to quickly understand the needs of our team / organisation / users
• Ability to transform small snippets of information into interesting and engaging stories suitable for X, Facebook, Instagram etc.
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback 
• An interest in helping Burning Nights CRPS Support achieve its aims
• Good organisational skills
• Excellent interpersonal skills, and able to work as part of a team

What Difference You Will Make
You will join the charity during a critical and challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.

Benefits

You would be a part of our small, friendly and forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would have a key role in developing a socoal media strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.
You will further develop your communication skills, gain PR and marketing experience and develop your social media skills.

This is a remote volunteering role, volunteering from your own home.

Help us ensure that we enable every community across Solihull to feedback on their experiences of using Health and Social Care services. Support Healthwatch Solihull to reach out into communities in our city, listen to diverse and vulnerable groups, and help make their voice known.

Community engagement takes place across all areas of Solihull borough (support with travel arrangements and out of pocket costs will be provided) and will involve working as part of a small team. Work will be carried out at different venues and locations including:

• Service user support groups, steering groups, meetings etc. accessed via our Third Sector partner organisations.

• Events: freshers fairs, open days etc.

• Public Venues: Hospitals, GP surgeries, Libraries, Community Centres etc

Tasks include:
• Collecting people’s experiences of health and social care services, at focus group meetings and events.
• Helping to ensure those who are at risk of health inequalities are listened to, involved, and empowered to help influence better services
• Supporting investigations guided by our research team.
• Promoting Healthwatch Solihull within the community and raising awareness of our services.

WHAT ARE HEALTHWATCH SOLIHULL LOOKING FOR?

• Are passionate about working with the public in community settings and have a desire to improve health and social care services.
• Are enthusiastic about the work of Healthwatch Solihull
• Are interested in developing a career in health and social care and/or community work.
• Are able to communicate and work with a wide range of individuals.
• Can proactively approach individuals, building rapport and conversation.
• Are interested in ensuring that everyone’s stories are listened to and shared.
• Are keen to learn more about their local community and broaden their knowledge of health and social care systems.
• Understand diversity and are flexible in their approach to meeting the needs of a wide range of individuals.
• Want to promote equality and improve the health and wellbeing of their local community.

NB. Community Engagement Volunteer roles are subject to a DBS check.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats each year and the majority of these success stories are thanks to the dedication and effort of our passionate volunteers. Our recruitment support volunteers help local volunteer groups and teams by promoting volunteer roles, matching passionate cat loving volunteers to roles and informing potential volunteers about the variety of volunteer roles available at Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Identifying opportunities for volunteer involvement
• Planning volunteer recruitment campaigns
• Managing volunteer recruitment by advertising and promoting roles
• Overseeing the volunteer application process
• Meeting potential volunteers and providing information about roles
• Matching potential volunteers with suitable roles
• Promoting a culture of volunteering best practice

Time expectation 

Our recruitment support volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. 

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Department/Section: Community Support

​Location: Remote

​Time Commitment: Flexible, approximately 4-5 hours per week

​Reports To: Community Support Coordinator

Mast Cell Action is a charity dedicated to supporting individuals living with Mast Cell Activation Syndrome (MCAS), raising awareness, advancing understanding through education and resources and advocating for better recognition and treatment of MCAS within the medical community and the wider world.

Our YouTube channel serves as a key platform for delivering helpful content, including exercise videos, wellbeing guidance, and webinar recordings.

Main purposes of role: We are looking for a dedicated volunteer to help manage our YouTube channel. This role involves scheduling and uploading content, liaising with staff and volunteers to identify and create video content, and supporting video editing and production. The ideal volunteer will have technical know-how of relevant video editing and a passion for creating engaging, accessible content for the MCAS community.

​Key tasks: 

Content Management: Schedule, upload, and organise video content on the charity’s YouTube channel using a Trello planning tool.
Collaboration: Work with staff and volunteers to identify content ideas and gather video materials.
Editing & Creation: Support video editing, enhance content quality, and create engaging visuals when needed.
Technical Support: Ensure videos are properly formatted, include captions when necessary, and meet accessibility standards.
Engagement & Optimisation: Add descriptions, tags, and thumbnails to improve video reach and engagement.

Skills and Experience 

Experience with YouTube content management, including scheduling and uploading videos.
Basic video editing skills (e.g., using iMovie, Adobe Premiere Pro, CapCut, or other video editing tools).
Good communication skills and ability to work with a team.
Strong attention to detail and ability to ensure high-quality content.
Understanding of accessibility considerations (e.g., captions, clear audio).
Interest in health and wellbeing topics is a plus, but not essential.

Key results/objectives

The creation of engaging and informative videos for the MCAS community and medical professionals, increasing awareness and understanding of MCAS.

Improving the quality of life of people with MCAS through access to information and support.

A minimum of 2 new videos per week are uploaded to the Mast Cell Action YouTube Channel

YouTube interactions and engagement increases

Mast Cell Action YouTube videos are sought out as an authoritative source of information about MCAS.

What You’ll Gain: 

​Expand your experience in digital content management and video production.

Opportunity to contribute to a meaningful cause and support the MCAS community.

Flexible, remote volunteering to suit your availability.

A supportive and inclusive environment where you can collaborate with a caring and friendly team.

Make a difference in your community 

As a Community Champion volunteer, you’ll play a vital role in helping us raise funds and awareness to support people with complex disabilities. You’ll engage with individuals, local businesses, and groups to share our mission, organise events, and inspire others to take action. Whether you’re great at public speaking, planning events, or connecting with your community, this role has something for you. 

What does the role involve 

• Fundraising: Organise and participate in events like bake sales or charity walks to support Sense’s work.
• Community Outreach: Raise awareness about our mission through conversations, presentations, and social media.
• Relationship Building: Develop partnerships with local businesses, groups, and other supporters.
• Public Speaking: Represent Sense at community events, spreading the word about our impact.
• Campaign Promotion: Help spread the word about fundraising initiatives and encourage donations.
• Ambassador Activities: Attend events such as cheque presentations to thank and connect with partners. 

Please note, we’re not expecting each volunteer to do each item listed but instead focus on two or three areas. We’ll also look to shape the role around your strengths and skillsets as much as possible. 

What We’re Looking For 

• Being well-connected in your local area and love engaging with people.
• A strong communicator who enjoys encouraging others to get involved.
• Passionate about helping people with complex disabilities and motivated by our mission.
• Creative, organised, and good at prioritising tasks.
• Due to the nature of the volunteer role, we cannot accept applications for anyone under the age of 18. 

What You’ll Gain 

• Full training and ongoing support from Sense’s dedicated team.
• Opportunities to develop new skills in fundraising, leadership, and public engagement.
• A chance to build long-term relationships and networks in your community. 

The rewarding experience of making a tangible impact on the lives of disabled people.

We're looking for multiple people for this role and so, please submit your application as soon as possible. We will be reviewing and interviewing people throughout the process.

About Sense 

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life. 

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. 

We include. We collaborate. We find a way. We challenge. We celebrate. 

Help us ensure that we enable every community across Birmingham to feedback on their experiences of using Health and Social Care services. Support Healthwatch Birmingham to reach out into communities in our city, listen to diverse and vulnerable groups, and help make their voice known.

Community engagement will take place across all 10 districts of the city (support with travel arrangements and costs will be provided) and will involve working as part of a small team. Work will be carried out at different venues and locations including:

• Service user support groups, steering groups, meetings etc. accessed via our Third Sector partner organisations.

• Events: freshers fairs, open days etc.

• Public Venues: Hospitals, GP surgeries, Community Centres etc

Tasks include:
• Collect people’s experiences of health and social care services, at focus group meetings and events.
• Help ensure those who are at risk of health inequalities are listened to, involved, and empowered to help influence better services
• Supporting investigations guided by our research team.
• Promoting Healthwatch Birmingham within the community and raising awareness of our services.

WHAT ARE HEALTHWATCH BIRMINGHAM LOOKING FOR?

• Are passionate about working with the public in community settings and have a desire to improve health and social care services.
• Are enthusiastic about the work of Healthwatch Birmingham.
• Are interested in developing a career in health and social care and/or community work.
• Are able to communicate and work with a wide range of individuals.
• Can proactively approach individuals, building rapport and conversation.
• Are interested in ensuring that everyone’s stories are listened to and shared.
• Are keen to learn more about their local community and broaden their knowledge of health and social care systems.
• Understand diversity and are flexible in their approach to meeting the needs of a wide range of individuals.
• Want to promote equality and improve the health and wellbeing of their local community.

NB. Community Engagement Volunteer roles are subject to a DBS check.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats each year and the majority of these success stories are thanks to the dedication and effort of our passionate volunteers. Our recruitment support volunteers help local volunteer groups and teams by promoting volunteer roles, matching passionate cat loving volunteers to roles and informing potential volunteers about the variety of volunteer roles available at Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Identifying opportunities for volunteer involvement
• Planning volunteer recruitment campaigns
• Managing volunteer recruitment by advertising and promoting roles
• Overseeing the volunteer application process
• Meeting potential volunteers and providing information about roles
• Matching potential volunteers with suitable roles
• Promoting a culture of volunteering best practice

Time expectation 

Our recruitment support volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. 

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.