Supporter experience jobs

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

You’ll be responsible for the operational delivery of newly diagnosed activities and events. You’ll contribute to planning, monitoring, reviewing and taking action to maintain quality research.

You’ll work collaboratively with volunteers and staff to ensure the smooth running of our offer, to inspire people newly diagnosed with Parkinson’s, their family, friends and partners, to face the future positively. 

What you’ll do:

• Act as the first point of contact for potential participants, ensuring excellent customer care.

• Manage the operational delivery of the Newly Diagnosed programme working collaboratively with the Newly Diagnosed Volunteer Support Officer and local teams.

• Support the team to develop the reach of the programme so that it is accessible and appealing to a wide range of communities.

• Contribute to regular review and development of the programme content.

• Maintain monitoring, evaluation and reporting, using data and insights from the programme and other teams and directorates.

• Manage the marketing and promotion of the programme to increase its reach.

• Responsible for information asset management and compliance for centrally run newly diagnosed events.

What you’ll bring:

• Ability to manage and prioritise own workload switching between priorities as required. 

• Skilled communicator at all levels; able to deliver complex messages to a range of audiences effectively and appropriately. 

• Demonstrable experience of developing and managing operational activities and raising quality standards with a solution focused approach to problem solving. 

• Experience of planning for and managing change effectively and successful project management including reporting in an engaging and meaningful way. 

• Collaboration and engagement skills with the ability to work in an inclusive and user focused way with both colleagues and volunteers. 

• Experience of monitoring, analysing and interpreting data, problem solving and report writing. 

• Clear understanding of confidentiality and GDPR. 

• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held 25th September 2025.

The successful candidate will be required to 

• provide their own broadband service with a minimum download speed of 2Mb 

• have a confidential space in which to work

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Nuffield Foundation is recruiting an Executive Assistant to work closely with, and support, our Chief Executive, Leadership Team, Trustees and members of our governance committees.

The Executive Assistant will work at the intersection of strategic leadership and effective operational administration, working as a lynchpin within the organisation to provide high level administrative and operational support to the Nuffield Foundation’s Leadership Team (LT) and Chief Executive. They will be a trusted partner responsible for delivering high-level strategic, operational, and administrative support to the CEO and LT.

This will include:

• Scheduling, coordinating and supporting all Trustee and other Committee meetings and events, including the preparation of papers and agendas, taking detailed minutes and tracking agreed actions.
• Managing the CEO’s diary, providing briefings and drafting documents and presentations as required.
• Scheduling, planning and preparation of Leadership, staff and other large/organisation-wide meetings.
• Managing the overall governance calendar, and key governance documents and records.
• Working with the Directors of Strategy, Finance and HR on strategic and operational planning
• Providing diary management and other general administrative support to members of the LT where required.

This role acts an extension of the CEO’s office, ensuring alignment across leadership priorities, and effective and timely follow-through on strategic and operational initiatives.

The successful candidate will be experienced in providing executive and administrative support to leaders, ideally within a similar organisation or setting. They will demonstrate professionalism and a strong work ethic, and will have excellent interpersonal skills, including the ability to collaborate with a broad range of colleagues and use tact, discretion, influence and diplomacy when required. They will also have excellent verbal and written communication skills, including the ability to draft correspondence and short papers as well as take minutes of meetings. The ability to demonstrate political acumen and experience of providing company secretary/governance-type support is also desirable.

About us

The Nuffield Foundation is an independent charitable foundation with a founding purpose to advance social well-being.

We achieve this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. We tackle pressing, complex questions. Our aim is to open up opportunities and to improve lives for individuals, families and communities, within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.

Further information and how to apply

For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Monday 8th September 2025.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
• reimbursing reasonable travel costs (and any childcare or care costs) for interviews where in-person attendance is required.

Our benefits package includes:

• 28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).
• A salary exchange pension scheme that offers employer contributions of up to 11%.
• Life assurance scheme.
• Family-friendly leave policies and enhanced maternity, adoption and paternity/partner leave.
• Cycle to work scheme and loans towards season tickets.
• Ongoing opportunities for learning and development (including options for coaching and mentoring, and 4 personal development/reading days each year).
• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
• Staff peer groups and social networks.

We're looking for a skilled and proactive Data Developer to help us to harness the power of data and build something meaningful from the ground up. You’ll lead the development of our first enterprise data warehouse, creating the infrastructure that will empower every corner of our organisation to make smarter, faster, and more impactful decisions. Working at the heart of our Information Governance and Technology Team, collaborating with passionate colleagues across the organisation, your work will help us understand our supporters better, streamline operations, and ultimately, protect more land and wildlife.

Who we’re looking for

You'll have strong SQL and ETL experience, a solid grasp of data modelling and warehousing, and proficiency in Power Platform tools. You’ll be confident working with APIs and integrating data from diverse systems, and able to communicate and collaborate effectively with both technical and non-technical stakeholders. A self-starter with sharp analytical thinking and attention to detail, you’ll thrive in a collaborative environment and be committed to continuous learning. You’ll care about our mission and be eager to contribute to a positive and supportive team culture.

Applications 

Please refer to the application pack which contains the full job description, person specification and our list of benefits. You will need to upload your CV, along with a covering letter, using the link provided. Your covering letter is an important part of your application and should sumarise how you meet the essential criteria in the person specification as indicated.

We are looking for an experienced Community and Corporate Fundraiser to join our team at an exciting period of growth for our charity. Building on our existing relationships and developing new partnerships, you will help increase unrestricted income through community and corporate fundraising initiatives. 

Elayos exists to bring compassion, support and advocacy to vulnerable and isolated birthing people in Birmingham. Our Perinatal Outreach Workers, come alongside, build relationships, listen and equip with the information needed to empower our clients to have a positive and informed pregnancy, birth and postnatal period. 

Our staff and volunteers offer continuity of care as we assist with emotional, practical and physical needs. Elayos values the importance of trauma-informed approaches and seeks to offer this to both staff and clients. Where appropriate, we signpost and collaborate with other organisations to ensure that the greatest range of support is given.

Alongside emotional support, we provide: a baby bank stocking essential equipment and consumables, expert infant feeding support, a small hardship fund for essential items, vouchers to clients at Christmas and toy packs for vulnerable children.

Location: Home-based with weekly travel in Bristol & Bath
Hours: 24.5–30 per week (0.7–0.8 FTE), flexible
Salary: Circa £26,000 FTE
Contract: 12 months, with intention to extend
Closing date: Midnight, Sunday 7 September 2025

Do you want to help make Bristol and Bath’s parks more inclusive, welcoming and accessible?
Your Park Bristol & Bath is looking for a passionate and organised Access & Community Officer to join our friendly, ambitious team.

This role is part of our Parks 4 All project – a partnership with local and national Disabled people’s and carers’ organisations, funded by the National Lottery Heritage Fund. Together, we’re breaking down barriers so that everyone can enjoy the free health and wellbeing benefits of our parks.

You’ll lead on creating and running accessible volunteering opportunities, from sensory walks to nature-based activities, and support local community groups to make their parks more inclusive. You’ll work closely with Disabled people and carers (DP&C) to co-develop solutions, champion their voices, and make a real difference.

We especially welcome applications from Disabled people and carers, and from people with lived experience of barriers to accessing parks.

We’d love to hear from you if you:

• Have experience working with communities, especially Disabled people and carers

• Can build strong partnerships with organisations and volunteers

• Are creative, organised and passionate about inclusion

• Have great communication skills and a collaborative approach

What we offer:

• Flexible, home-based working with access to shared office space in Bristol

• 25 days annual leave pro rata plus your birthday off and office closure between Christmas and New Year

• Nest pension after probation and Employee Assistance Programme

• A warm, supportive team that values lived experience and diversity

How to apply:
Send your CV and a 2-page cover letter via CharityJobs, telling us how your skills and experience match the person specification.

If you’d like to be considered under our guaranteed interview scheme for Disabled or visibly ethnic minority candidates, please state this in your cover letter.

We are recruiting for an Access & Community Lead too. 

Would you love to be the friendly and welcoming face and voice of The King's Trust, selling our great work to young people and partners in your local area?

Picture yourself planning and attending incredible showcase events with our partners and young people. These gatherings will be the stage where we celebrate the outstanding achievements of The Trust. Whether it's an internal team gathering or an external event, you will play a pivotal role in energising and engaging the people we aim to support. Your enthusiasm will be contagious!

You’ll be passionate about finding creative ways to engage with young people and get them excited about our programmes. You’ll quickly be able to craft a recruitment plan for your local area, working across a virtual team to be the ultimate people connector. You’ll know how to cultivate, spearhead, and nurture fantastic relationships with agencies and partner organisations that can refer eligible young people to The Trust.

Get ready to take centre stage in our mission! You'll ignite enthusiasm in our potential customers, showing them how we can turn their goals into reality. You'll achieve this by delivering sensational sessions and engaging in one-on-one interactions, all geared towards promoting The Trust's remarkable programmes that will thoroughly captivate young individuals and partners alike. We're talking about creating excitement and making dreams come true!

Let's make sure our young people have a consistently amazing experience when they come on board our programmes. Keep them engaged by staying in touch and referring them to the right support whenever they need it.

And now for the serious stuff! You’ll help to keep our records squeaky clean by accurately documenting information about our young people, volunteers, and partners. It's all about ensuring each step of their journey aligns with our funding contracts and accurately reflects on our systems.

At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. So, we’d love it if you would be the voice for our Equality, Diversity and Inclusivity drive by crafting a local action plan that aligns with our big EDI goals.

Be ready for anything in addition to all these fantastic responsibilities, you might find yourself donning different hats and stepping up whenever needed. Join us at The King's Trust, where every day is a chance to create a brighter future for our young superstars!

About the role

We are seeking an enthusiastic team administrator to join our small, friendly and relaxed team at SCONUL, the professional association for academic and research libraries. The team currently works one to two days a week from our modern offices close to Euston station and the remainder of the week from home. 

You will be responsible for providing administrative support across all aspects of the organisation’s work, including diary management, the organisation of meetings and supporting the delivery of the SCONUL Access Scheme. It’s a role that provides scope for autonomy and to become involved in the full range of the organisation’s work and to develop a broad set of skills.

We are looking with someone with relevant office or administration experience who is well organised and with strong communication and IT skills. The role would suit someone who is self-motivated, flexible and happy to take the initiative.

This is a permanent post. Excellent benefits are offered that include 30-day holiday allowance, defined benefit pension scheme, support with learning and development and season ticket loan after probation.

SCONUL is committed to fostering greater diversity in the library community and has an active programme promoting equity, diversity and inclusion across our member libraries.  The same applies to the SCONUL office team and we welcome applications from people of all backgrounds, particularly encouraging applications from the global majority.

Starting salary: £25,462

Employer:SCONUL (The Society of College, National and University Libraries), 94 Euston Street, London NW1 2HA

Contract: The Team Administrator post is a permanent position.  We are happy to accept applications for those seeking full time positions or from more experienced candidates seeking a part-time position. 

Location: This post is based up to two days a week at SCONUL's London office with the remainder of the time working from home. It will also involve occasional travel to other sites.

References: Appointment is subject to receipt of satisfactory references.

Job description

Reporting to the Project Manager and working closely with the Project Manager and SCONUL Co-ordinator, the successful candidate will be responsible for:

• Organising the schedule of meetings for the SCONUL Board and SCONUL working Groups.
• Managing the diary of the Executive Director.
• Supporting the delivery of the SCONUL Access Scheme including:
  • answering routine queries from Access Scheme users, applicants and university administrators
  • providing SCONUL Access contacts with timely and relevant information about the scheme
  • providing routine technical support to applicants and university contacts responsible for processing applications and refer potentially more complex or disruptive technical problems
  • drafting changes to website content to reflect the scheme’s current practice and procedures.
• Supporting the delivery of SCONUL events including:
  • drafting and following up invitations to speakers and other participants with support from the Project Manager
  • managing and processing events registrations
  • booking accommodation and travel arrangements when required
  • production of event documentation
  • helping to manage events on site, including briefing and managing colleagues, volunteers, and external suppliers, supporting, advising and directing event participants.
• Processing invoices and other office paperwork.
• Answering general queries from members and students phoned into the office.
• Uploading content onto the SCONUL website and helping keep the content up to date.

Skills and experience required

The ideal candidate will relish the opportunity of working as part of a small dynamic team and be an outgoing, flexible individual with a can-do attitude who enjoys engaging with members.

Essential:

• previous experience of office administration or equivalent.
• strong interpersonal and presentation skills
• customer service skills including a positive, customer-focused approach
• strong organisational skills and an eye for detail
• excellent written skills in relation to the production of letters and other documents.
• a high level of IT literacy
• proven ability to work as both a team member and autonomously
• willingness to engage with SCONUL’s purpose and mission, and with the needs and aims of our members
• demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.

Desirable:

• experience of organising diaries
• experience of organising events
• experience of using Sage
• experience of working with websites.

How to apply:

Please apply with a single document incorporating a written statement and CV by close of play on Friday 29 August. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.

Interviews will be held on Tuesday 9 September, please do confirm in your application if you are able to attend on this date.

The interview will also include a short writing exercise.

Due to the high volume of CV's we anticipate receiving, we can only respond to successful candidates.

British Heart Foundation (BHF) is transforming its digital products and services to deliver more impactful, personalised experiences, increase fundraising income, and provide vital support to the 7.6 million people in the UK living with heart and circulatory conditions.

As our new SEO Manager, you’ll lead a strategic shift in how we grow the visibility and reach of our digital content across search engines and AI-powered platforms. This is a key role in helping us connect with more people, drive engagement, and support our mission to save and improve lives.

You’ll be responsible for:

• Leading the development and delivery of BHF’s SEO strategy to boost organic visibility, drive engagement, and support fundraising and awareness goals.
• Monitoring performance using SEO and analytics tools, producing clear and accessible reports, and adapting strategies in response to evolving search trends including the impact of generative AI.
• Collaborating with content designers, technical teams, and marketing colleagues to create high-quality, user-focused content that meets search intent and reflects BHF’s mission.
• Optimising website structure, on-page elements, and technical aspects such as page speed, mobile usability, and crawlability to improve ranking and indexing.
• Delivering SEO training and best practice guidance to internal teams, while supporting local search visibility and contributing to UX reviews and link-building efforts.

About you

You’ll bring a strong track record of improving organic performance for large websites, with experience of developing and implementing SEO strategies that respond to the evolving search landscape including mitigating traffic loss from AI-generated content.

You’re confident using a range of SEO tools (such as GA4, Search Console, Semrush, Ahrefs, and Screaming Frog) to monitor performance, identify opportunities, and use insights to inform decision-making. You also have experience working with cross-functional teams to align SEO with broader digital and organisational goals.

You have a solid grasp of digital PR, link-building, and local SEO strategies, and understand how these areas are shifting in response to generative AI and changing search behaviours.

In addition, you’ll bring:

• A deep understanding of SEO principles, including technical SEO and on-page optimisation, with experience implementing changes through a CMS.
• Experience conducting thorough keyword research, competitor analysis, and reporting on performance including setting and tracking KPIs.
• Strong analytical and communication skills, with the ability to present insights and strategies clearly to stakeholders at all levels, including senior leadership.
• Knowledge of how content, UX, and technical elements such as site architecture, page speed, and mobile optimisation impact SEO, and the ability to use this insight to make informed decisions and recommendations.
• Experience training and supporting others to deliver high-quality, search-optimised content, along with a collaborative mindset and the ability to work effectively across teams and disciplines.

Working arrangements 

This is a hybrid role, where your work will be split between your home and 1- 2 days per week, on average, in either our  London office (NW1 7AW). This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits

To find out more about the benefits available at the BHF, please download our benefits document at the bottom of our advert page.

Interview process
Interviews will be held virtually via MS Teams, we planning on having two stage of interview.  First stages are planned for w/c 15 Sep 2025. 

Do you want to make a real difference using your finance and administrative skills in a global mission context?

OMF International (UK) is seeking a detail-focused Payroll Officer to play a vital role in processing payroll and pensions for our UK-based staff, members, and retirees. Your work will support the smooth running of financial processes that enable us to share the good news of Jesus Christ with East Asia’s peoples.

You will bring experience in payroll systems (preferably Sage), a high level of accuracy, and a heart for global mission. Working closely with the Finance team, this role includes processing donations, reconciling credit cards, and supporting our Creation Care reporting.

Occupational Requirement

This role is subject to an Occupational Requirement in accordance with Schedule 9 of the Equality Act 2010. The post holder must be a practising Christian, an active member of a local church, and be able to clearly demonstrate a personal commitment to OMF’s mission, values and ethos as outlined in our Ethos Statement.

We are looking for someone who:

• Has Sage or Xero similar payroll experience
• Has a keen eye for detail and excellent administrative skills
• Is confident using finance systems and Microsoft Office
• Enjoys working to high standards and can meet tight deadlines
• Is supportive of OMF’s mission to share Christ across cultures
• Can commute daily to the OMF National Office in Oxford Street, Manchester

Experience of working in a Christian or mission-based charity is desirable but not essential.

OMF International (UK) is a Christian mission agency passionate about seeing local communities of believers worshipping God and reaching out in mission across East Asia and the UK. Founded over 150 years ago, we now support over 2,000 workers from 40 nations, partnering with churches to share Jesus in culturally relevant ways.

We're looking for an experienced HR professional to lead and deliver a high quality people function at IHP on a part-time basis. This is a fantastic opportunity for someone who enjoys the breadth of HR in a small organisation which makes a big impact around the world. 

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

This is a new role where you will the lead and deliver all HR functions, ensuring legal compliance, best practice, and consistency in people management across the organisation. This is a hands-on and strategic role, working closely with the Director of Finances and Resources to support a high-performing, inclusive, and values-aligned culture.

You will be responsible for the full employee lifecycle — from recruitment and onboarding to performance, development, employee relations, and offboarding. This is an excellent opportunity for someone who is passionate about people and wants to make a tangible difference in a small purpose-led organisation.

What we're looking for

Essential Skills and Experience

• Proven experience in a generalist HR role, ideally within a small organisation or charity
• CIPD Level 5 qualified or equivalent by experience
• Strong knowledge of UK employment law and HR best practice
• Experience managing recruitment, performance management, and employee relations
• Able to work independently and balance strategic and operational responsibilitie

Personal Attributes

• Empathetic, approachable, and discreet
• Strong communicator with the ability to influence and build trust
• Solutions-focused with a hands on, flexible approach
• Excellent judgement 
• Committed to IHP's Christian Ethos and values

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

Why Join Us?

• Be part of a meaningful mission with a strong values driven organisation
• 25 days annual leave plus bank holidays (pro-rate for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.

We have an active Equality, Diversity and Inclusion staff working group that champions belonging across the organisation. One of newest team members summed it up perfectly:

‘IHP offers a welcoming environment, making a conscious effort to promote the voices of everyone. I have quickly felt part of the team.’

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

Main purpose of post
As Digital Marketing and Social Media Officer, you will play a vital role in
growing the online presence of Weston Park Cancer Charity and deepening
engagement with supporters, clients, and the wider public, ensuring our
message reaches the right audiences in the most effective ways.
You’ll have prime responsibility for managing our social media channels,
supporting the rest of our Marketing team to create digital content and
campaigns that raise awareness, promote fundraising, and share the stories of
those we support.
This is a hands-on, creative role that would suit someone passionate about
social media, digital marketing, and making a difference in the lives of others.
This role will:
• Support the develop of and implement social media strategies to
increase engagement, reach and donations.
• Have prime responsibility for the charity’s social media channels
(Facebook, Instagram, LinkedIn and TikTok), ensuring consistent,
engaging, and mission-led content – planning, scheduling and
publishing content.
• Manage the digital marketing content calendar and coordinate content
with the Marketing team.
• Create a variety of digital content, including graphics, videos, reels,
stories, blogs, and animations.
• Monitor and, where appropriate, respond to, and engage with followers
and messages, providing a warm and professional tone, ensuring
messaging is in line with the Weston Park Cancer Charity tone of voice.
• Coordinate paid social media campaigns using Meta Business Suite.
• Track performance metrics and provide reports on engagement, growth,
and reach, making recommendations for improvements
• Collaborate with the Marketing team to create, develop and execute
digital marketing campaigns for awareness, fundraising, and service
promotion.
• Assist with keeping the charity’s website content up to date
• Assist with email marketing campaigns and manage the charity’s regular
e-newsletter using tools such as Mailchimp.
• Assist with Google Analytics and Google Ads.

• Ensure all content is inclusive, accessible, and aligned with brand
guidelines and values.
• Stay up to date with trends in digital communication and identify
opportunities for innovation.
• Ensure that all activities and contacts are managed through Weston
Park Cancer Charity systems and procedures, including the social media
policy

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Digital Marketing and Social Media
Officer will play a vital part of our team and help us to deliver our vision: a better life
for those living with, and beyond, cancer in our region. If you are interested in
progressing your career within an organisation which makes a real difference to the
lives of thousands of people, we’d love to hear from you.

About you:
 Experience managing social media platforms in a professional setting.
 Strong writing and storytelling skills, with the ability to craft engaging and
compassionate content.
 Ability to create and edit basic digital graphics and short-form video content
e.g. Instagram Reels and TikToks.
 Confidence with social media scheduling tools and analytics platforms.
 Basic knowledge of website content management systems (e.g. WordPress).
 Basic knowledge of email marketing tools (e.g. Mailchimp).
 Basic knowledge of Google Ads.
 Basic understanding of SEO principles.

How to apply
Closing date: Sunday 14th September @11.59pm
Interview date: Wednesday 1st October
Application format: Please send a CV and covering note demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering note will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than one
page.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.

Job Title: Deputy Service Manager

Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites during the night shift to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access

Salary: £30,200

Shift Pattern: 37.5 hours per week, supporting the night team who predominantly work Monday to Sunday 20:00 - 08:00, you will work within these hours, as well as daytime hours to attend trainings and meetings. You will also take part in our out of hours on call rota.

Please note that this is one of two positions within the service. We also have a day time role available. Please type 286319 into our careers site search tool to view the other role.

About the role

We're looking for a Deputy Service Manager to join our residential service based in Croydon. You will support the Service Manager to provide leadership and line management to a team of Night Recovery Workers and Night Concierge which totals around 10. You will be present to ensure a quality service is delivered 24 hours a day, working closely with the day teams to ensure quality handovers. 

You will provide general leadership to the team so they feel empowered to be productive and perform well within their roles, supporting a service which focuses on Forensic Mental Health for 27 people across 4 sites in Croydon. The teams support our residents with person centred support to empower them to overcome their personal barriers with their mental health, and have greater independence and fulfilled living. 

Some key responsibilities include:

• Line Management including providing support and guidance, conducting support and supervisions, and ensuring duties are carried out effectively
• Support with the operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management; ensuring the accommodation meets our requirements and is safe to live in

About you

We are seeking a passionate, driven and motivated individual to lead the service in a trauma informed and inclusive way. You will have knowledge around the Mental Health complexities that residents can face, and have a can-do attitude which can help empower the team to deliver their KPI's. We look for:

• Experience in working with people who have enduring mental health and complex backgrounds
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Discounted tickets for music events, shows, sports and more through Tickets for Good
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

 Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.  This new role offers an excellent opportunity to develop a range of communications skills and experience in a small friendly team in a mission organisation context.

We are looking for a confident and creative communicator with a shared passion for mission, as well as at least 1 year relevant experience in a communications role.

You will have excellent communication and organisational skills, be able to prioritise tasks and present information in front of groups of people.

The role includes;

· Assisting in the creation of Interserve’s regular internal and external email communications;

· Creating and sharing social media content in line with Interserve’s strategy and values;

· Representing Interserve at events, both locally and nationally;

· Working with Interserve supporters to give a high level of supporter care;

· Assisting in the planning and implementation of fundraising events.

The role is hybrid, with a mix of time spent in our Birmingham National Office and working from home, with up to 5 days per month of national travel.  The salary is £25,046 for full time hours.  This role has an occupational requirement.  All applicants should have the right to work permenantly in the UK and should be aware that a DBS check will be undertaken at offer of employment.

Further details can be found on our website: 

Interview date: Wednesday24th September

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.

In this role, you will build and manage a portfolio of mid-to-high net worth UK donors (typically giving between £1,000 and £10,000), cultivating deep relationships and delivering income growth. This role involves strategic planning, meaningful engagement, and securing donations that fund Toybox’s vital work with children in street situations.

This is an exciting opportunity to join a growing team focused on long-term impact and donor engagement.

Key Responsibilities:

• Manage a portfolio of approximately 75-150 mid-to-high value donors and prospects
• Develop and deliver personalised cultivation, solicitation, and stewardship plans
• Build strong relationships through in-person meetings, calls, and written communications
• Solicit one-off and multi-year gifts, including upgrades and renewals
• Work with the wider fundraising and programme teams to create compelling funding proposals
• Use Donorfy to track supporter engagement, income, and insights
• Support the development of donor-facing materials, updates, and event invitations
• Conduct donor research to identify new prospects and deepen existing relationships
• Help design bespoke donor journeys, ensuring each supporter feels valued and informed
• Meet agreed income targets and contribute to longer-term fundraising strategy
• Deliver regular reports to the M&F Director, Leadership Team and Trustee Board
• Attend relevant networking events to meet and build relationships with decision-makers

We are looking for someone with:

• Minimum 3–5 years’ experience in Individual Giving and/or Philanthropic Fundraising
• Proven ability to build lasting relationships with UK-based high-value donors
• Strong written and verbal communication skills with an engaging, confident presence
• Results-driven with a track record of securing four and five-figure gifts
• Highly organised with excellent attention to detail
• Proficient in using CRMs (e.g., Salesforce, Donorfy, Raiser’s Edge)
• Comfortable working independently and collaboratively across departments
• Passionate about making a positive social impact through charitable giving
• Knowledge of ethical fundraising standards and donor stewardship best practices
• Experience working with philanthropic advisors, family foundations, or legacy donors
• Understanding of tax-effective giving in the UK (e.g. Gift Aid, Payroll Giving, Share Gifting)

The essentials

• 22 days holiday (plus bank holidays) as a minimum plus discretionary three days over Christmas and the opportunity to buy more.
• A pension – you contribute a minimum of 2% and we’ll add to your contributions another 6%.
• Access to confidential support and counselling when you need it.
• A hybrid and flexible working policy where employees can work remotely for up to 60% of their working hours (role dependent)
• Enhanced Leave Policies

The extras:

• Focus on innovation - employees are given 5 -10% of their time to work on innovation projects.
• Birthday Leave – employees are eligible for a full day of paid leave on their birthday.
• Exclusive range of high street discounts including cinema, tech, travel, fashion and food and drink through Charity Worker Discounts
• Well-being days – employees are given two paid well-being days a year plus an organisational well-being day with the team.

Additional information:

The closing date for completed applications is Friday, 5th September.

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy early if a suitable candidate is found. We encourage interested applicants to apply as soon as possible.

To apply for this role you must have the right to work in the UK.

At Toybox we strive to hire the best. If you are driven to change the world for street children, you will fit right in. We are courageous in what we do, always looking to innovate and improve. We learn from our mistakes and celebrate our wins. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their whole selves to work. Toybox values diversity and therefore we encourage and welcome applications from all suitably skilled candidates.

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please let us know and we will contact you to discuss how we can help.

We will only use the information you provide to process your application. For more information about how we use your information, see our Privacy Policy. In submitting an application for this role, we will deem that you have read and understood this Policy.

Toybox is committed to safeguarding and promoting the welfare of children and young people, and expects all staff, trustees and volunteers to share this commitment.