Supporter experience manager jobs in Angel, greater london

About the organisation

nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.

nia is a professionally approved member of Rape Crisis England and Wales; an umbrella organisation supporting Rape Crisis Centres across the country. Rape Crisis is completely independent of the government and the criminal justice system.

East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work. The service is provided across Barking & Dagenham, Hackney, Havering, Redbridge, Newham, Tower Hamlets and Waltham Forest.

We form part of the London Sexual Violence Alliance. The Alliance brings together 225 years of expertise and experience and represents a bold, visionary and survivor-centred resource. The Alliance consists of eight members. Seven are organisations that have historically, and or currently, provide support for victims/survivors. MOPAC is the eighth member, primarily sitting at the oversight and leadership governance level.  Note: each organisation continues to be an independent charity, so the Alliance is not a legal entity.

About the role

In the role of Sexual Violence Navigator, you will provide the first response which supports survivors to make informed decisions about the next steps on their recovery journey. Navigators work within a trauma-informed approach, which centres survivor’s holistic needs, recognises strengths and survival strategies and responds to crisis.

About You

You will work as part of a growing feminist Rape Crisis service that is developing to meet the needs of women and girls. You will be joining the organisation at an exciting period of change and collaboration amongst providers of the London Sexual Violence Alliance.

We are looking for highly organised and self-motivated women who are passionate about ending violence against women, girls and children. You will have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and their children to be safer and well.

Job Ref: 196

Hours: 35 hours per week including evening shifts on a rota basis

Salary: £29,000 - £32,000 depending on experience and qualification

‘Job Ref: 197

Hours: 17.5 hours per week including evening shifts on a rota basis

Salary: £14,000 - £16,000. (FTE £29,000-£32,000), depending on experience  and qualification

Location: Hybrid model of office and homeworking. Current office locations are  Islington or Dagenham Heathway. This post will also alternate one day  per week between Alliance partner organisations offices based in Hackney and City of London.

Closing date:                   10am, 29 November 2025

Interview date:                 5 January 2026

CV's are not accepted

The posts are subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

About HIAS+JCORE

HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which Refugees are able to live in dignity where the UK is a welcoming place free from racism.

Our organisation came into this form through the joining of operations between two organisations: the UK-based JCORE (Jewish Council for Racial Equality) and HIAS, a global humanitarian aid and advocacy organisation. HIAS+JCORE is inspired by Jewish values and history to support those who are displaced, no matter their background.

JUMP is a London-based befriending project for young asylum seekers and refugees who have been separated from their families. The three primary ways in which JUMP supports young people are casework, community, and

befriending.

About the role

We are looking for a self-starting team member who will help coordinate this valuable project in London. You’ll be responsible for the befriending pairs and undertake tasks such as develop and maintain relationships with partner organisations, manage referrals for young people, recruit volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day.

Contact with befrienders is through monthly reporting, and bi-annual supervision (initially after three months for new befrienders); alongside ad-hoc communication on safeguarding or other urgent matters. Contact with young people is more regular and varies depending on their casework support needs.

Community events take place every three months and offer a space for all young people and volunteers to come together and celebrate the work they are doing on JUMP. You will need to attend these events, which can take place on the

weekend, and liaise with your cohort of befriending pairs to ensure everyone has the correct information.

JUMP also has Hardship Fund (HSF) available to young people who need financial support with travel, clothing, food vouchers, and phone contracts. We also have a small budget for miscellaneous payments, which in the past has included paying for emergency accommodation for young people facing homelessness.

RESPONSIBILITIES

Supporting the running of our JUMP project in London, and overseeing and supporting up to 15 pairs, by:

Supporting young people and the JUMP Community

· Managing a caseload of young people;

· Offering casework support (e.g., related to housing, education; day-to-day needs; arranging legal intervention etc.);

· Where necessary arranging and attending appointments with the young person (GP, Home Office, Job Centre, and Legal appointments);

· Signposting young people to available support and intervening where necessary.

· Assisting in the planning and organising of group trips and events every 2- 3 months;

· Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings;

· Facilitating Hardship Fund payments to young people, including applications and approvals.

Supervising and supporting volunteers

· Organising and delivering JUMP core training to new and existing befrienders;

· Recruiting, interviewing and onboarding new befrienders;

· Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls;

· Responding to applications from new volunteers and actively recruiting volunteers as required;

· Ensuring that volunteers uphold JUMP’s policies and boundaries for

befriending;

· Responding promptly to safeguarding concerns raised by volunteers.

Publicising JUMP, and engaging with key stakeholders

· Publicising the project to existing and potential referral agencies working with young asylum seekers and refugees who have been separated from their families;

· Establishing and maintaining excellent close working relationships with referral organisations;

· Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Forum meetings..

Project monitoring, evaluation and record keeping

· Working with experts and the Frontline Support Manager on supporting the project and its evaluation;

· Keeping accurate records in the JUMP database, including for safeguarding and impact evaluation purposes.

Other Duties

· Ensuring that JUMP informs our campaigns, communications and education work. As the project develops, there will be opportunities for the post- holder to contribute to and support these areas of our work;

· Undertaking any other related tasks as required.

ABOUT YOU

· Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication;

· Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people;

· Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today;

· Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers;

· Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods;

· Ability to network in the refugee sector and develop strong working relationships;

· Ability to work independently and to self-motivate;

· Commitment to HIAS+JCORE values, social justice and antiracism;

· The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable).

Necessary Experience

· A track record of working directly with asylum seeking and refugee children and young people;

· Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances;

· Experience of training, coordinating and supporting volunteers;

· Experience of juggling commitments and responding to relevant stressful situations.

Desirable Experience

· Educated to at least undergraduate degree level, or equivalent background or experience;

· Working knowledge of Local Authorities’ responsibilities for Looked After

Children and Care Leavers;

· Experience of project management including administration, monitoring, evaluation and report writing.

Applicants must be UK based either in London or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.

We particularly encourage applicants from people with lived experience of the asylum system.

We are looking for an experienced, proactive and creative Community Engagement Coordinator to strengthen and deepen our relationships in Lewisham. Help us to advance community stewardship, raise awareness about the benefits of street trees and increase tree canopy cover equitably. The Coordinator will manage our volunteer programmes, including recruitment, retention and bringing new ideas for engagement. Responsibilities include promoting and supporting our tree planting initiatives, as well as identifying new opportunities for community involvement. The role involves collaborating with team members and stakeholders to help achieve STfL’s mission of creating a greener and healthier urban environment.

£35,000 pro rata

0.8 FTE, 4 days per week

1 year minimum fixed term contract

Reporting to Executive Director

Responsibilities:

• Volunteer management including recruiting, developing and retaining volunteers

• Be the ‘go to’ person to provide support for our Area Reps and Street Reps and develop a peer-to-peer network to share best practice across volunteer

• Raise awareness around trees, particularly in areas of low tree canopy cover and where we are currently underrepresented

• Work closely with the tree care team to support volunteering and training opportunities including watering, formative tree care, auditing

• Building networks and developing meaningful relationships with community groups and individuals, working at a hyperlocal, neighbourhood level 

• Spend time listening to groups and gathering feedback to understand their emotional responses and perceptions to trees 

• Work with communities and partner charities to map formal and informal networks within local neighborhoods

• Use creative approaches to evaluation, collecting and analysing impact data including volunteer surveys, 121 conversations and case studies to measure outcomes, particularly related to health and wellbeing 

• Reaching new audiences: building relationships with diverse communities  and work in partnership with community groups to co-design tree planting schemes in public realm

• Community stakeholder engagement - engaging and cultivating relationships including community groups, Parks groups, local charities, tenants and residents’ associations

• Organising in-person community engagement activities and training sessions for local residents including tree walks, citizen science sessions, workshops, networking opportunities and the sharing of resources 

• Integrate equality, diversity and inclusion principles into all aspects of our work 

• Maximising our communications impact: promote our work, raise awareness and increase our reach. Communicate regularly with our guardians and volunteers

• Create content to contribute to our social media, newsletter and website, for example: develop inspiring case studies about our work and beneficiaries. Help gather content at in-person events to support storytelling

Experience:

• Experience in the charity sector in community engagement or development

• Practical experience in successfully planning, coordinating, and delivering community-based events, workshops and activities

• Experience engaging with communities in London

• Experience in recruiting, training, supervising, and motivating groups of volunteers

• Experience in building and maintaining strong, collaborative relationships with diverse stakeholders, such as resident groups, schools, local authorities and charities

• Experience using co-design principles to facilitate workshops with a diverse range of communities

• Knowledge of tree planting/environmental sector is desirable but not essential

Skills and qualities:

• Empathetic, with good listening skills

• Able to build and maintain strong and meaningful relationships

• Excellent interpersonal and communication skills - ability to adapt to different audiences

• A strong commitment to environmental and social justice

• Passionate about our cause and able to inspire others

• Understanding of lived experience and community needs

• Excellent time management and organisational skills

• Creative problem solver

• Strong degree of flexibility is desirable - due to the nature of community work, some evening and weekend work will be required. You will be given plenty of notice

Please note, if you don’t have all the skills or experience, we still  encourage you to apply! 

The People Insights Analyst plays a critical supporting role in the development and delivery of organisational workforce reporting.

Reporting to the Senior People Insights Manager, this role is responsible for gathering, analysing, and presenting data to inform decision making and enhance organisational effectiveness.

You will take the lead on supporting our People HR Systems and defined workforce reporting. 

This role is not open to sponsorship.

Staff benefits include shuttle bus, and more… Read more below.

Role Requirements

• Contribute to workforce planning and people analytics projects by managing and analysing data to identify trends, gaps, and opportunities. 
• Undertake data cleaning and auditing to ensure accuracy of analysis. 
• Assist in the preparation of reports, dashboards, and presentations for senior stakeholders, using tools such as excel, crystal reporting and Power BI. 
• Ability to analyse internal and external benchmarking data to provide insights and recommendations on pay and benefits structures. 
• Collaborate with the Senior People Insights Manager to ensure reward practices are competitive, fair, and aligned with organisational objectives. 
• Support the delivery and implementation of compensation, benefits, and recognition programs. 
• Maintain and enhance HR data accuracy, reporting tools, and analytics frameworks, ensuring compliance with data protection principles and wider regulatory obligations. 
• Support the annual compensation review process, including data preparation, analysis, and coordination. 
• Monitor market trends and legislative changes affecting compensation and benefits. 
• Support ongoing development of the SelectHR system, to drive process efficiencies and data accuracy.
• Support the system superusers across the People Team to maintain the day-to-day management of the business systems and the data held within them. 
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time. 
• Streamline processes through the adoption of digital solutions. 
• Where possible implement AI technologies to automate routine tasks, enhancing overall efficiency. 
• Digitise documentation processes where feasible. 

Interview Date: To be confirmed.

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Are you looking for an opportunity to develop your skills and make a difference in helping to end homelessness and rebuild lives?

The NSNO Staging Post project offers additional assessment and reconnection support to clients over a 42-day period, ensuring those at risk of rough sleeping can be directed to services suitable to their immediate, medium and longer term needs. The Staging Post is a 24/7 staffed project that accommodates fifty clients with medium to high needs around mental health, substance and alcohol use.

In the role of Case Coordinator you will work flexibly to support clients where they need us the most:

• Playing a central role in coordinating the day to day case work of the Staging Post team to ensure high quality personalised casework.
• Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.
• Line manage and provide essential support and supervision to Assessment and Reconnection Workers.
• In this non-shift role you will work mainly within normal office hours Monday – Friday, however, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend.

About you

We are looking for someone with:

• Experience of communicating, liaising and negotiating with internal and external to a high level.  

• Experience of client case management and the resilience to achieve and meet agreed outcomes.
• The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
• The ability to coordinate a project or team in a homelessness service and provide reconnection advice.
• Excellent communication skills and the ability to work with others whilst managing your own time.
• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 22nd December 2025

Interview and assessments on: Tuesday 13th January 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Careers Specialist

We are looking for an experienced and passionate Careers Specialist to join a pioneering organisation making a lasting difference to the lives of young people facing barriers to employment.

You will be working for a charity that transforms the lives of care-experienced young people, helping them gain the skills, confidence, and inspiration to achieve sustainable employment. If you're passionate about strategic fundraising and creating life-changing opportunities, this role is for you.

Position: Careers Specialist

Location: Hybrid – London Waterloo office
Salary: £32,000 – £34,500 per annum (depending on experience)
Contract: Fixed term until December 2026 (with possibility of extension)
Hours: Full-time, 37.5 hours per week (Monday to Friday)
Start Date: February / March 2026

Benefits: 27 days annual leave plus the 1st Friday of every month as a half day.
3% pension contribution after 3 months of service.
 

Closing Date: Sunday 18th January 2026 at 11.59pm

About the Role

As a Careers Specialist, you will play a key role in supporting and empowering young people to overcome barriers to employment and progress towards meaningful, sustainable careers. You will build trusted relationships, broaden horizons and inspire ambition, using a person-centred and strengths-based approach.

Through personalised Information, Advice and Guidance (IAG), workshops and employer engagement, you will help young people develop confidence, employability skills and clear career pathways, ensuring they feel supported every step of the way.

Main Duties and Responsibilities

• Provide individual, person-centred IAG to young people, supporting them to identify and achieve their career goals
• Identify and create opportunities for employment, education and training aligned to participants’ interests and aspirations
• Deliver workshops, group sessions and outreach activities across multiple London boroughs
• Support young people with CVs, applications, interview preparation and professional skills development
• Maintain an inclusive, client-centred approach, sensitive to diverse backgrounds and experiences
• Record and monitor participant progress using internal databases and contribute to reporting for funders and partners
• Work collaboratively with delivery partners to achieve agreed outcomes and milestones
• Represent the programme at internal and external meetings, sharing learning and good practice
• Contribute to a positive, supportive and learning-focused team culture

About You

You will be resilient, empathetic and solutions-focused, with a strong belief in the potential of every young person. You will be confident working with individuals facing complex barriers and skilled at motivating, engaging and empowering others.

You will be organised, adaptable and comfortable managing a varied caseload, while working both independently and collaboratively within a supportive team.

Experience, Qualifications and Skills

Essential:

• At least 2 years’ experience supporting young people or adults from disadvantaged or underrepresented backgrounds into employment, education or training
• Proven ability to build trust and work effectively with individuals with complex needs
• Strong written and verbal communication skills
• Experience delivering employability workshops, training sessions or group activities
• Sound understanding of safeguarding and risk management
• Strong organisational, time management and record-keeping skills
• Confidence using IT systems and databases (e.g. Salesforce or similar CRM tools)
• Resilient, adaptable and committed to helping young people reach their full potential

If you are passionate about supporting young people to overcome barriers and achieve meaningful futures, we would love to hear from you.

To apply, you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role.

You may have experience in roles such as: Careers Advisor, Employment Coach, Youth Worker, Programme Officer, Recruitment Consultant, HR or Training Specialist, or other roles supporting people into employment.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you looking to join a team seeking to bring change in the humanitarian sector?  We have an opening for an Operations Officer who will play a crucial, frontline, administrative role for the organisation, working across all directorates.  They will provide operational support to the global network, have an important role in ensuring core policies and processes are followed and have key administrative and facilities responsibilities.  The Operations Officer will also have the opportunity to be involved in cross-directorate events and projects and may be required to travel within the UK and overseas.  

The role requires regular attendance at the London office.  Early February 2026 start is preferred.

For 60+ years British Heart Foundation (BHF) has been focused on transforming the nation’s heart and circulatory health. Growing income and support for our cause means we need access to the right systems, tools, and brilliant data insight. This is where our Enterprise Foundations (EF) Programme comes in to provide the best possible technology systems to support our work. 

This programme will deliver cutting-edge technologies, better systems, and data to provide the foundations for growing our income so we can support the lifesaving breakthroughs millions of people desperately need.

As our Lead Learning & Development Specialist you’ll support BHF in the successful delivery of this organisational wide Enterprise Foundations programme.

You’ll lead, design, manage and evaluate engaging learning experiences that will enable colleagues to enhance their skills. Helping colleagues to adopt changes to key systems and processes within BHF, as well as ways of working and culture, you’ll stay ahead of the curve and will, ultimately, help BHF to achieve our transformation goals.

You’ll work closely with key colleagues in this Enterprise Foundation Change Programme, as well as third-party partners to successfully maximise engagement, commitment, adoption and sustainability. You’ll also collaborate closely with the wider L&D team, business leaders and subject matter experts to drive learning initiatives aligned to transformation goals.

Working arrangements

Please note this is a fixed term contract until October 2026.

This is a blended role, where your work will be dual located between your home and our London Office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day a week on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

Experienced in designing and delivering complex learning programmes for both technical skills (e.g. Microsoft Dynamics, Azure, Power BI) and behavioural skills (e.g. communication), you’ll have previously experience managing complex learning programmes with multiple audiences, workstreams and stages, as well as experience in developing online learning resources and delivering virtual learning experiences.

You’ll be an all-round L&D Specialist but who has experience with technical training and can understand/pick up new tech quickly, able to work directly with subject matter experts and not get overwhelmed by the jargon.

To be successful in this role you’ll:

• Be able to advise, influence, interact and willingness to constructively challenge at all levels
• Understand the needs of a commercial business and can probe and analyse training requests 
• Have excellent project management and organisational skills and the ability to be driven and self-motivated when working remotely
• Be able to confidently lead on projects and see them through from beginning to end
• Have strong interpersonal and relationship building skills, adept at managing a wide range of stakeholders and work collaboratively as part of a team

About us
 
We research all heart and circulatory diseases and the things that cause them. Our research is the promise of future cures and treatments. 
 
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

How to apply
 
It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 
 
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. 
 
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Senior Executive Assistant - Start date 5 Jan 2026
FTC 6–9 months | c.£45k | Full-time, Hybrid - 1 day per week remote - Central London (with some travel)

I am delighted to be supporting a leading national arts organisation in the search for a superb Senior Executive Assistant to work closely with the Chief Executive. This is a high-profile role requiring exceptional organisation, judgment and discretion.

The role
• Complex diary and inbox management
• Preparing briefings, agendas and meeting packs
• Coordinating UK and international travel
• Supporting Board meetings and governance administration
• Event and hospitality coordination
• Managing enquiries and maintaining accurate records

You will have
• Significant experience supporting senior leaders
• Excellent communication, relationship-building and attention to detail
• Confidence handling confidential information and competing priorities
• Experience within the arts or creative sector

Desirable
• Charity governance and GDPR knowledge
• International travel coordination experience
• Strong Microsoft 365 skills

A fantastic opportunity for a polished, proactive EA who thrives in fast-paced creative environments.

Interested? If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)

Full-time – 35 hours per week

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.

• You must be a trained Gateway Assessor
• Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
• Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing Date: 9.00 am Tuesday 25 November 2025

Interviews will take place on Friday 28 November 2025

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Are you fiercely dedicated to Indigenous peoples’ rights, a fluent Spanish speaker, and ready to put your networking, analytical, and strategic skills to use as part of a dynamic international campaign team? Survival International is offering a rare opportunity to join our Research and Advocacy Department, working primarily on our campaigns for the rights of uncontacted Indigenous peoples in Spanish-speaking South America. 

This is a chance to join a deeply committed Indigenous rights campaigning organisation that regularly takes on powerful targets and wins. We are looking for a creative, strategic and focused research and policy person to join us at either Officer or Assistant level. You can be part of combating the violent colonialism and land theft that is threatening Indigenous peoples worldwide – one of the most urgent crises of our time. 

For further details and how to apply, please see the job description and application form. The application form is downloadable via the 'How to apply' button.

The post-holder plays an important role in providing a welcoming, friendly, and respectful service to residents, visitors, and staff, while maintaining a clean and organised working environment.

Key Responsibilities

Customer Service

• Provide exceptional customer service to residents, staff, and visitors, ensuring everyone feels welcomed and valued.
• Prepare and serve beverages (including coffee, tea, and cold drinks) and light kosher snacks efficiently and courteously.
• Take orders accurately, process payments, and handle cash and card transactions responsibly.
• Respond politely and promptly to requests or feedback, and escalate concerns to the Café Supervisor when necessary.
• Support residents who may require additional assistance with ordering or carrying food and drinks.

Food and Beverage Preparation

• Prepare all beverages and food items according to recipes and presentation standards set by the Café Supervisor and Head Chef.
• Follow correct procedures for handling, heating, and serving kosher-certified products.
• Monitor product quality and freshness, and ensure stock rotation (first-in, first-out).
• Maintain correct portion sizes and minimise waste.

Kosher Compliance

• Follow all Jewish dietary laws (kashrut) in food and beverage preparation and service:
  • Maintain strict separation of meat, dairy, and parev (neutral) items, utensils, and equipment.
  • Use only designated and clearly labelled work areas for each food category.
  • Confirm that all food and drinks used in the café have valid kosher certification.
  • Report any potential breaches of kosher practice immediately to the Café Supervisor or Deputy General Manager
• Respect the religious and cultural environment of the care home at all times.

Food Safety and Hygiene

The Café Barista must comply with all relevant food and hygiene legislation, including:

• Food Safety Act 1990
• Food Hygiene (England) Regulations 2013
• Food Information Regulations 2014 (Allergen Labelling)
• Health and Safety at Work Act 1974

Key duties:

• Adhere to the HACCP (Hazard Analysis and Critical Control Points) system and record temperature checks as required.
• Maintain high standards of cleanliness and hygiene in the café area, including work surfaces, equipment, and seating areas.
• Ensure all food and drink items are labelled correctly and allergen information is displayed clearly.
• Complete cleaning schedules and follow infection control procedures.
• Hold a valid Level 2 Food Hygiene Certificate (or be willing to complete one).

Health & Safety

• Use all equipment (coffee machines, grinders, fridges, etc.) safely and in accordance with training.
• Report any faults, hazards, or accidents immediately to the Café Supervisor.
• Follow manual handling and fire safety procedures.
• Participate in mandatory health and safety training and emergency drills.

Teamwork and Communication

• Work cooperatively with the Café Supervisor, Executive/Head Chef, and kitchen team to ensure seamless service.
• Communicate effectively with residents and colleagues, demonstrating patience, empathy, and respect.
• Assist with stock deliveries and ensure items are stored correctly.
• Support colleagues during busy periods or special events.

Record Keeping

• Maintain accurate daily records of cleaning, temperature checks, and stock rotation.
• Follow cash-handling and till reconciliation procedures.
• Assist with stock counts and inventory control as required.

Person Specification

Criteria

Essential

Qualifications

Level 2 Food Hygiene Certificate

Knowledge

Basic food and drink preparation, hygiene, and customer service

Skills

Good communication, customer service, and attention to detail

Personal Qualities

Friendly, respectful, reliable, and team-oriented

Values and Conduct

All staff are expected to:

• Provide courteous, respectful, and inclusive service to all residents, visitors, and staff.
• Uphold the care home’s ethos of dignity, safety, and cultural sensitivity.
• Maintain confidentiality and adhere to GDPR requirements.
• Promote and respect kosher observance in all food and drink service.
• Act as an ambassador for the care home’s hospitality and professionalism.

Corporate New Business Lead

Up to £34,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey

(Flexible working options available, part-time considered)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.

Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.

This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.

Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.

What we’re looking for:

• A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
• A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
• Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please email your CV & covering letter to us via the link.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.

We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Location (UK): London / Chesterfield (potential office relocation to central Sheffield in 2026)
Hours: Full-time 35 hours per week
Salary: £25,838 per annum (London), £23,506 per annum (rest of UK)
Benefits: Read more about the excellent benefits we offer
Contract type: Fixed-term - Until 30th September 2027
Travel: Travel will be required across the UK, approximately once to twice a month.
Closing date: 23:59 hours, Wednesday 7 January 2026.

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Are you passionate about improving the lives of people with arthritis?

Are you experienced in providing high quality administrative support?

The Professional Engagement and Education Team at Arthritis UK are looking for an experienced administrator to support their new MSK (Musculoskeletal) SKILLs (Skills, Knowledge, Information and Life Long Learning) programme of work supporting health and care professionals to provide better care for people with arthritis.

About the role
The Professional Engagement and Education Team works across the UK, delivering education and training courses, attending health and care conferences, supporting service improvement projects and developing resources to help provide health and care professionals with the skills, knowledge and information they need to improve outcomes for people with arthritis.

As the MSK SKILLs Administrator you will support the team with the coordination of training sessions, carry out financial processes, collate service data and compile reports, support the recruitment of trainers and volunteers for the programme and provide general administrative support for team meetings and events.

About you
If your knowledge, skills and experience include the following then we'd love to hear from you:

• Experience of providing administrative support to a varied team.
• Excellent working knowledge and experience of using Microsoft Office Suite, digital working skills including experience of using databases.
• Excellent attention to detail and ability to plan and prioritise workload accordingly.
• Ability to use own initiative, work proactively and independently as well as collaborate with a team.
• Strong communication skills both verbal and written.
• Ability to record and maintain accurate data, both financial and personal.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.

Application deadline and shortlisting 
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Only shortlisted candidates will be contacted. 
We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.

Interview
Interviews expected: Wednesday 21 or Thursday 22 January 2026 on Microsoft Teams.

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

About us
We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

There are over 10 million people living with arthritis. That's one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life - affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as 'just a bit of arthritis'. We don't think that this is OK. Arthritis UK is here to change that.

Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.

Read more about working for us.

Arthritis UK is a Registered Charity No: 207711 and in Scotland No. SC041156.