Supporter experience manager jobs in blackrock, county dublin
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Job Title Business Development Manager
Reports to Director of Improvement and Practice
Direct reports Membership, Development and Partnership Officer
Duration Permanent
Salary £39,000 - £55,000 Full Time Equivalent
Hours 28 hours per week. Our preference would be for this to be spread across Monday – Friday but we offer flexible working and are open to hearing what would work best for you. Please note, our core team days are Tuesday AM and Thursdays.
Location Hybrid work between home and our Vauxhall office – please read more about our approach to hybrid working in the relevant section below. Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, people accessing services, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more equitable and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities
· Finding common cause across communities and conditions by working with member charities and those they support
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
The role
We are looking for an entrepreneurial and ambitious Business Development Manager to lead our organisational efforts around income generation. The role is ideal for someone with experience in fundraising and/or business development interested in leading the work of a small but impactful and highly respected charity in the health and social care space.
At National Voices, fundraising responsibilities are shared across the organisation, so it is important that the successful candidate is able to work in a collaborative way with others and is just as happy with rolling up their sleeves and writing bids and supporting others to.
National Voices’ is a unique organisation and so we are keen to bring on board a Business Development Manager who understands what our niche offer is and can work creatively to find funders and clients who are interested in that. We’re proud to be an organisation:
- Which brings together 200+ health and care charities, connecting us with the experiences of millions of people.
- With an impactful policy and public affairs function, which is able to get into the room with top policy and political figures to make the case for a more person-centred and equitable health and care system.
- With a strong research function, which is able to credibly and impactfully bring together the insights of people who experience health inequalities and people with long-term conditions in a way that informs and improves the practice of decision makers in the NHS and social care.
- With a skilled lived experience team, that works to develop the skills and knowledge of decision makers in health and care around co-production and co-design, and invests in the skills and agency of people with lived experience of health and care.
- With a strong focus on reducing health inequalities and a commitment to anti-racist and anti-oppressive approaches to our work.
While your primary role will be raising funds for National Voices, you will need to be confident in acting as an ambassador for the organisation and in conveying who we are, what we do and the key priorities of our members and people who use health and care.
Responsibilities
Maintain and grow a strong pipeline of funders and clients
· Overseeing the work of our Membership, Development and Partnership Officer in bringing together weekly information on publicly advertised funding opportunities, periodically testing new search words in line with our strategic and commercial interests.
· Ensuring we have access to relevant tendering frameworks.
· Maintaining a pipeline of charitable Trusts and Foundations.
Write and submit bids, and support others to
· In some instances, leading on bid writing – drafting, costing and submitting high quality bids for both project and core funding.
· In other instances, buddying with staff members on bids – carrying out initial call with funders to check fit of projects, supporting with budget development, sharing previous relevant tender responses to support bid writing, supporting submission, leading on the social value response and more.
Support and co-ordinate fundraising efforts of the staff team
· Co-ordinating the triaging and prioritisation of funding bids within the team, in line with our strategic priorities.
· Matching project ideas from across the team with funding opportunities.
· Organising fundraising meetings and ensuring the organisational income generation tracker is up to date.
· Supporting members of the staff team to develop their business development and fundraising skills.
· Providing advice and support to the wider team on compliance with our organisational ethical fundraising policy, the ABPI code, the ABHI code and the Code of Fundraising Practice.
· Maintaining our rate card.
Maintain and develop relationships with prospective funders, clients and organisations we may wish to partner with on funded projects
· Maintaining and developing relationships with grant funding teams at pharmaceutical companies – keeping them updated on our priorities and pitching potential projects for grant funding.
· Alongside other managers and the Senior Management Team, maintaining and developing relationships with development teams at organisations we may want to partner with – consultancy firms, think tanks, research agencies and more.
Manage our partnership scheme
· Take lead responsibility for client management and renewals for organisations on our partnership scheme.
· Coordinate responses to partnership requests within our staff team. Co-ordinate, develop and oversee the delivery of our partnership offer.
General
· Line-manage staff, in the first instance our Membership, Development and Partnership Officer, to include appraisals, setting objectives, monitoring performance and supporting development.
· Review our income generation approach regularly and making suggestions for improvements, using insights from both successful and unsuccessful bids.
· Report progress on our income generation to the board on a quarterly basis.
· Take a pro-active approach to including our members and people with lived experience in all areas of our work.
· Follow processes set out to measure, monitor and communicate the impact of our work.
· Support good project, financial and data management.
· Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
· Deputise for other members of the team when needed.
· Be prepared to take part in full day events, including providing planning and support.
· Be prepared to take part in events outside of core hours, when sufficient notice has been given
Person specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and work.
· Proactive, flexible and responsive
· Comfortable working in a team, as well as under own initiative
· Entrepreneurial and commercially savvy.
· Calm under pressure and able to work to tight deadlines while maintaining accuracy.
· Committed to reducing inequality and embracing diversity.
· Comfortable with a range of views and perspectives and keen to make connections and build relationships.
· Willing and confident to assert views, constructively challenge others and receive constructive feedback.
Skills and abilities
· Excellent bid writing skills.
· Excellent communication skills, both written and verbal.
· Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
· Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
· Ability to embed clear and reliable processes amongst a team of creative and busy people.
· Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
· Able to work well under pressure and to tight deadlines while maintaining attention to detail.
Experience, knowledge and understanding
· A proven track record in securing funding in the health and care space – with regular experience of securing five and six figure funding.
· A strong understanding of health and social care.
· Experience in strategy development and delivery around income generation, fundraising or sales.
· Experience of winning work through competitive tendering (desirable).
· Experience of securing funding from Trusts and Foundations (desirable).
· Experience of client / account management (desirable).
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We currently have an under-representation of people from racial and ethnic minority groups in managerial roles in our organisation and so would particularly welcome applications from people from these groups.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
· We are a Disability Confident employer
· We offer enhanced parental and sickness leave
· We offer flexible working wherever possible
· We provide our employees with an annual wellbeing allowance
· And much more
Find out more: Our Benefits and Workplace Policies.
How to apply
Please apply by 5pm on 3rd July. Interviews and assessments will be held online on the afternoon of 15th July. Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application. If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview, and you will be asked to prepare a presentation. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Director of Operations and Finance, Matthew Haslehurst.
How to apply
Please apply by 5pm on 3rd July. Interviews and assessments will be held online on the afternoon of 15th July. Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application. If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview, and you will be asked to prepare a presentation. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Director of Operations and Finance Matthew Haslehurst.
The client requests no contact from agencies or media sales.
Thank you!
OPERATIONS AND FINANCE OFFICER, POLITICAL STUDIES ASSOCIATION (PSA)
Contract type: Fixed-Term (initial 12-months, potential for extension)
Hours: Part-time, up to 30 hours per week (0.8 FTE). We are open to these being flexibly worked over the week.
Location: Camden, London (Hybrid working - 1 or 2 days in the office per week)
Salary: £32,000 pro rata, £25,600 per annum
Are you ready to play a vital role at the heart of the Political Studies Association (PSA)?
We’re looking for a proactive and organised Operations and Finance Officer to join our small but dynamic team. This is a varied, hands-on role providing day-to-day support across finance, operations, HR, and governance. You’ll work closely with our Head of Operations & Finance and CEO to help keep everything running smoothly.
This is a fantastic opportunity for someone with experience in, or a strong interest in developing finance and digital administration skills. We welcome applicants with a solid background in operations or administration who are keen to grow their knowledge of finance systems, bookkeeping, and compliance in a supportive, mission-driven environment.
In this vital post, you’ll take the lead on day-to-day operational administration, including office management, managing payments and maintaining accurate records in systems like Xero.
You’ll also:
- Support HR administration and payroll processes
- Manage office contractors and supplies
- Provide excellent service to our tenants and shared workspace users
- Ensure good data management and GDPR compliance
- Assist the CEO and Head of Operations & Finance with admin and logistics
- Contribute to PSA operations and adapt flexibly to changing priorities
We support flexible working arrangements, but the ability to work from our Camden office when required, including on our regular team day (Wednesday) is essential.
For full details of the role, please see the job description available here.
Please send your CV and covering letter, explaining how you meet our criteria and why you wish to join the team by 14th July at 10am. We look forward to hearing from you. We would be grateful if you could also complete our equal opportunities monitoring from when you apply which can be found here.
Studies indicate that women and people from other historically marginalised are less likely to apply to jobs unless they meet every single criteria. If you’re excited about this role but your past experience doesn’t perfectly fit our essential criteria, please do not be discouraged from applying. We are keen to recruit the right person for the role and welcome applications from those who have transferable skills.
Interview will be held on 18th July
To apply for the role, you must be eligible to work in the UK - the Political Studies Association is not a sponsoring Organisation.
Thank you!
Job Title: Individual Giving Officer
Team: Fundraising
Location: Hybrid (split between home-working and London)
*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of the role
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature.
Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience.
Key Responsibilities:
Income generation
- Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy
- Support the growth of individual giving income in line with annual targets
- Develop and deliver regular cash and legacy marketing appeals to a high level, including:
- Developing propositions and cases for support
- Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content
- Project management to ensure delivery on schedule and within budget
- Managing relationships with agencies and suppliers including design and print
- Manage a portfolio of affiliate fundraising campaigns
Donor stewardship
- Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting
- Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries
- Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion
Data and reporting
- Produce campaign and programme level reporting and analysis
- Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns
- Maintain accurate, up to date and compliant records of individual giving campaigns and appeals
- Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising
Relationships
- Build strong working relationships with staff within various functions of the Ramblers
- Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey
The Person
Knowledge, Skills and Experience
Essential:
- Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context
- Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email
- Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives
- Excellent communication skills, with the ability to tailor communications to a wide range of audiences
- Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels
- Competent in the use of IT tools including Word, Excel and PowerPoint
- Experience of working with CRM systems
Desirable:
- Experience of working with the Salesforce CRM
- Experience of legacy marketing, or an understanding of charity legacy giving
- Experience of using digital marketing tools including Mailchimp and social media advertising platforms
- Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- A positive and professional attitude
- Excellent attention to detail
- Proactive and self-motivated with the ability to work independently
- Adaptable and flexible in a fast-paced, target-driven environment
- Strong sense of responsibility and accountability
- Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Thank you!
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.
The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.
The role will be on a shift basis: 7.30am to 3.30pm and 2.00pm to 10pm.The team comprises of: Move on coordinator,Therapist, Housing Officer, 16 Support workers, Team Leaders x 2 and Project Manager.
What you'll do:
- Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
- The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
- Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
- Open to feedback and self development.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Thank you!
We are a dynamic and passionate environmental charity dedicated to protecting wildlife and inspiring people to connect with and care for the natural world. By connecting with communities, delivering impactful conservation projects, and driving change, we work to create a better future for nature and people.
We are seeking an enthusiastic and skilled Marketing and Communications Manager to lead our efforts in growing our membership, engaging supporters, and increasing our profile across Sheffield and Rotherham.
The Marketing and Communications Manager will lead the development and implementation of the Trust’s marketing and communications strategy. This includes driving digital recruitment of members and supporters, increasing brand awareness, and supporting colleagues to communicate the Trust’s vital work effectively.
Working closely with the Head of Fundraising & Communications to design and implement innovative digital campaigns to recruit new members and supporters.
Using data analytics and CRM tools to monitor engagement and optimise digital marketing efforts.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Candidates must have the legal right to work in the UK
My Life Films is an award-winning charity that uses film and TV to enrich and support the lives of people living with dementia and their carers. My Life TV is our specialist on-demand streaming service, specifically designed to meet the cognitive needs of people living with dementia, for use within care settings and at home.
My Life Films is seeking a Finance Manager to ensure the organisation is compliant with all statutory and regulatory requirements with regards to the main charity and its subsidiary. The post-holder is responsible for ensuring the efficient and effective management of the organisation’s finances, including accurate reporting and maintenance and development of financial systems and processes that are fit for purpose.
You will have plenty of autonomy to manage your workload and diary, and to succeed in this role you will need to be a self-starter with plenty of enthusiasm and drive. You will be part of a small, dynamic team, who work very collaboratively and supportively.
Key Responsibilities – include but not limited to
• Ensure that appropriate financial policies and procedures are in place to deliver effective financial management to guide the organisation’s financial decision making
• Complete and submit information to Companies House and the Charity Commission as required by statutory regulations and requirements
• Maintain appropriate accounting systems, control and records, ensuring compliance with statutory and related accounting and tax regulations and requirements
• Process monthly payroll and pensions and oversee VAT and corporation tax returns by external accountants
• Maintain records to meet legal and financial requirements and sufficient to measure, monitor and evaluate financial plans in relation to both inputs and outputs of the organisation’s operations
• Provide a bookkeeping service and regular information for use by Trustees, Directors and Senior Management in planning and controlling the work of My Life Films and its subsidiary, including producing quarterly management accounts
• Manage the organisation’s relationship with bankers, external accountants, and investment and other financial advisors effectively
• Manage the relationship with the insurers, ensuring that the company has the appropriate insurance policies in place
• Oversee the statutory annual financial statements and reports prepared by external accountants, complete annual reporting on a timely basis and manage the annual independent examination and audit process
• Ensure the security and confidential storage of all financial and legal documents
• Attend and contribute to internal meetings, training sessions, external events and Board Meetings as required
The client requests no contact from agencies or media sales.
Thank you!
The Programme Manager at Western Forest will oversee the delivery of multiple projects within the woodland creation and restoration programme, working closely with Project Managers/leads and the Woodland and Nature Recovery Manager. This role will ensure that all programmes are delivered on time, within scope, and in alignment with the funding requirements and objectives. The Programme Manager will be responsible for monitoring progress, managing reporting to key stakeholders such as Defra and National Forest Company (NFC), and ensuring the quality of the projects. Additionally, the role will involve overseeing GIS/data management, coordinating the efforts of multidisciplinary teams, and serving as the primary contact for Defra and other funding bodies.
Registered Charity
21 - 50
We are England's Community Forest for the West of England, now hosting the Western Forest, England's first new national forest!
The client requests no contact from agencies or media sales.
Thank you!
Job Purpose
The Senior Project Manager is responsible for strategic and operational oversight of the effective delivery of the Creating Community Connections Pilot, ensuring the successful delivery of the pilot project, balancing the demands of supporting the various partnerships between funders, providers, and stakeholders to collectively deliver the required impact and ensure contract compliance.
Creating Community Connections is a three-year Domestic Abuse (DA) pilot Project, funded by HMPPS. The project is led by a partnership of women’s centre providers - Women in Prison, Anawim, Together Women, and Nelson Trust and aims to connect women in prisons with vital specialist community support services across the country, especially women's centres and organisations providing support around DA. By connecting prisons and women in custody to a network of local women’s services, we hope to aid resettlement and support engagement with holistic support to meet women’s needs, address root causes of offending, improve outcomes on release and intercept cycles of trauma, disadvantage, and abuse, with a particular focus on DA services. The project will ultimately support women who have experienced domestic abuse and work with them so that their experiences do not negatively influence their opportunity of successful resettlement back into the community.
Key Responsibility Areas
- To lead and take accountability for the delivery of the Creating Community Connections (CCC) project.
- To actively engage with funders, stakeholders, delivery partners and the internal team(s), to build a solid understanding of the CCC Project.
- Provide effective leadership to direct reports, fostering a positive, supportive and collaborative team culture.
- To have oversight on a cross-organisational basis of leading practice in project management methodologies, tools and techniques advising teams and colleagues on suitable approaches to ensure the effective delivery of a range of diverse projects and programmes.
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The client requests no contact from agencies or media sales.
Thank you!
Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma.
This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
JOB DESCRIPTION
Key Areas of Responsibility
Clinical strategy and plans for growth
Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.
Delivery of Clinical Services
Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
- up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
- robust assessment, formulation, treatment and ending processes
- robust partnership agreements with organisations referring people to TTI for clinical treatment.
Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
Maintain an appropriate clinical caseload.
Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.
Quality Assurance and Evaluation
Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
Support the transition of TTI’s clinical team and associates onto client management software, with a focus on good data, confidentiality and consistency of adoption.
Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.
Clinical Risk and Safeguarding
Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.
People Management
Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
Notice and respond appropriately to any performance management issues.
Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.
Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
Take up monthly external supervision provided by TTI.
Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.
General
Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
Compliance with organisational policies and practices, and attendance at mandatory training.
Any other appropriate duties as required by the organisation.
Personal Specification
Essential Criteria
● HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
● Minimum 5 years post registration experience working within mental health services.
● Managerial and leadership experience
● Clinical experience across the life span of individuals
● Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
● Training in at least two UK NICE guidelines evidence based treatment for PTSD.
● Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
● Experience of developing and delivering training online and in person.
● Knowledge of risk management, safeguarding
● An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
● Understanding of workforce exposure to trauma or traumatic material and experience in staff support
● Evidence of post qualification development
● Training and supervisory experience
● Project management experience
● Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
● A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
● Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.
Desirable Criteria
● Experience of crisis response work
● Knowledge of languages or cultures of those we seek to support
● Lived experience of the issues reflected in TTI’s mission and aims
● Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005)
● Experience of working in the charity sector or international development sector in the UK or internationally
● Experience in facilitating critical incident response sessions and reflective practice
Qualifications
Doctorate in Clinical Psychology (DClinPsy)
Doctorate in Counselling Psychology (DPsyc)
WHAT WE CAN OFFER YOU:
● 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
● 3% Employer Pension contribution
● Commitment to staff wellbeing as a trauma informed organisation
● Commitment to personal and professional development
● Flexible working to fit your personal circumstances
● Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows
Registered Charity
6 - 10
Our vision is that everyone affected by collective violence can live fulfilled lives in a supportive and informed world.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Chartered College of Teaching is currently working on a number of exciting projects and therefore has multiple fixed term roles available to support our project work and business as usual.
By joining our team as an Learning Design and Assessment Manager, you’ll be helping us to support teachers, champion great teaching and raise the status of the profession by supporting teacher professional learning and accreditation. You will be an experienced teacher or leader, with an interest in teaching and learning, curriculum and assessment. You may also have experience designing or delivering teacher professional development within an education setting or via an education-focused organisation.
Job title: Learning Design and Assessment Manager
Reports To: Associate Director, Professional Learning and Accreditation
Salary: £34,000 - £40,000 pa (depending on experience)
Contract: Fixed term until March 2026.
Hours: A full working week is 35 hours and we offer flexible working options; we are open to candidates on a payroll basis or freelance contractors on a day rate
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Home based or office based, with hybrid-working options.
Start date: As soon as possible
Deadline: We will be reviewing applications and interviewing on a rolling basis so we will interview as soon as a suitable candidate is identified. Interviews will consist of a task and competency-based interview.
Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter.
We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession.
The opportunity
As Learning Design and Assessment Manager you will play a key role in developing curriculum and content for our online courses, drawing on your experience and knowledge of teaching and learning to provide a coherent learning experience, ensuring that all content is of a very high quality and informed by the latest research and evidence. You will also support our accreditation function, designing assessments and supporting internal assessment and moderation processes.
There will be some flexibility in the role, meaning that we can tailor the work you will be involved with to suit your skillset. Working closely with colleagues in our Professional Learning and Accreditation Team, we expect that the Learning Design and Assessment Manager will:
- develop the curriculum and write and commission course content and materials for teachers and school leaders
- design training materials and, where relevant, directly deliver training and CPD to teachers and school leaders
- engage with education research to ensure the content and delivery of courses is informed by the best available evidence of effective practice
- design and develop assessments to support teacher certification and accreditation
- assess and moderate submissions; contribute to the ongoing development of robust assessment policies and processes
- develop assessment training and guidance for assessors, teachers, schools and delivery partners, as appropriate
- work with schools and organisations to support ongoing engagement in courses and programmes
- develop and implement robust content and delivery plans, overseeing projects and course development activity to ensure that courses are delivered on time, within budget and fulfil project requirements
- be provided with the time and support to engage in your own professional development.
Reasons why this role could be great for you:
- You will be passionate about teacher professional development, using your strong knowledge of teaching and learning, curriculum and assessment to design high-quality professional learning and assessments for teachers and school leaders.
- You will play a leading role in shaping the design of our courses, helping teachers and school leaders to engage with research and evidence, bridging the gap between research and practice
- You will continually build your skills in supporting teachers’ professional learning and development, with the opportunity to work alongside expert colleagues on the design and delivery of the Chartered College of Teaching’s courses and content
- You will be helping to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College
About you
We’re looking for someone who is motivated by our mission and passionate about delivering high-quality teacher professional development. The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. However, you do not need to have expertise in all areas; let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply.
Essential knowledge and experience
- Educated to at least degree standard, with QTS / higher degree desirable
- Knowledge and understanding of effective teaching and learning, curriculum design and assessment
- A critical understanding of key topics in education research and their potential impact on practice
- Experience of teaching in schools in the UK or internationally
Desirable knowledge and experience
- Knowledge and understanding of effective professional development methodologies
- Experience of designing and/or delivering teacher professional development
- Experience producing content for a range of audiences including teachers
- Experience of designing or delivering online learning
- Knowledge and/or experience of teacher assessment or teacher accreditation
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please go to our website or the application pack.
For more information about joining the Chartered College, please watch a short video from Dame Alison Peacock (CEO) on our website (join the team page).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Please refer to the full application pack
Registered Charity
21 - 50
Our mission is to empower a knowledgeable and respected teaching profession.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Test Analyst, you will be responsible for ensuring the quality and reliability of software applications through rigorous testing and analysis. You will work closely with developers, project managers, and other stakeholders to identify and resolve issues, ensuring that the final product meets the highest standards of quality and performance.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 24th June 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into cholangiocarcinoma (bile duct cancer). The charity works closely throughout the UK with clinicians, healthcare professionals, researchers, policy makers, patients and their carers, as well as actively collaborating across Europe and globally.
The role of the Events and Campaigns Lead is to plan and implement a wide range of high quality, responsive activities, including fundraising campaigns via social media, and developing relationships with supporter ambassadors, and planning and organising regional events, throughout the year.
The role also involves working with the CEO and wider team on AMMF’s major events, such as Westminster receptions, nurse study days, and the annual 3-day conference.
It is expected the Events and Campaigns Lead will develop an understanding of AMMF’s aims and objectives and its policies and procedures.
Responsibilities:
- Deliver a programme for fundraising campaigns throughout the year, eg, summer competitions, Christmas fundraisers
- Lead on and be first point of contact for regional ambassadors, their meetings and events
- Develop, set up and manage a database and network of regional volunteers
- Organise patient and carer virtual meetings
- Prepare for and attend external events representing AMMF, for example, university or hospital information days
- Attend external AMMF networking, partner and fundraising events when required
- Attend the annual AMMF conference and other events, and fulfil duties as required.
- Produce reports on campaigns, events and meetings as and when required
General:
- Effectively communicate internally and externally, providing a professional and courteous service at all times
- Support team members, fundraisers, supporters and volunteers to be as effective as possible in their work for AMMF
- Be prepared to work flexibly, when required, to best meet the needs of the charity
- Participate in team meetings, training courses, events, and e-learning where required/appropriate.
- Ensure all administration associated with this role is delivered promptly, with particular focus on database management and communication with event organisers and administrators, and supporters
Person Specification:
Preferred criteria
- Previous experience and understanding of fundraising and information events and campaigns in the charity sector, and of using a range of techniques, including social media
- Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social media platforms, Facebook, X, LinkedIn, Bluesky, Instagram, and with Hootsuite.
- Excellent organisational and time management skills
- Ability to motivate and enthuse colleagues, volunteers and supporters.
- Willing and able to work outside usual office hours to support external events where, when and if required.
- Current driving licence and access to /use of a vehicle (useful not essential).
- To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.
Benefits:
Annual leave - 31 days rising to 33 after 5 years service
Pension and On-site parking
Registered Charity
1 - 5
A world improved for the cholangiocarcinoma patient by the sharing of knowledge across healthcare and research and with the family of those affected.
The client requests no contact from agencies or media sales.
Thank you!
The Creighton Centre is a well-established local charity based in Hammersmith & Fulham, dedicated to supporting older, disabled, and vulnerable adults. Through a wide range of services, we aim to reduce social isolation and disadvantage by offering practical support, meaningful connections, and emotional wellbeing.
We are currently seeking a compassionate, proactive, and engaging Project Worker to join our Learning Disability Outreach (LDO) team.
You will work directly with adults who have learning disabilities, supporting them to lead more independent, connected, and fulfilling lives. The role involves a mix of 1:1 support, group work, advocacy, casework, and mentoring, as well as helping to deliver a timetable of social activities and workshops.
You will also play a key part in volunteer coordination, helping to ensure a warm and supportive environment for everyone involved.
Empathy, excellent communication skills, and a genuine interest in people are essential.
What We're Looking For
We’re looking for someone who has:
Experience working with people with learning disabilities or in a similar support or community-based setting
A flexible, team-oriented attitude
Confidence leading group activities and supporting individuals
An interest in community development and inclusive practice
A passion for gardening or the outdoors would be a welcome bonus, as the role may involve supporting participants in a small community garden.
To find out more or discuss your experience, please contact:
Joe Robins - Learning Disability Outreach Coordinator - 075878 18591
The client requests no contact from agencies or media sales.
Thank you!
Solicitor / Lawyer
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our London Office minimum 1 day in the office per week
Salary Range - £59,000 - £64,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Are you a lawyer interested in expanding your knowledge on contract and commercial law while working for a good cause? Can you manage your own workload, working at a fast pace? Are you committed to, and energised by, making a positive and valued contribution to the charity sector? If so, this could be the role for you.
You will work closely with a wide range of teams across Macmillan, including our Cancer Support Services, Technology, Fundraising and Marketing teams, advising on a wide range of contracts and legal issues, with support from senior lawyers in the team.
Additionally, you will support our Information Governance, Procurement and other Compliance teams. You will focus on contracts for the supply of services, including general commercial services, technology, intellectual property and data processing contracts. You will also help to support on fundraising, grant-making and other charity related matters.
About you
The successful candidate will be an English & Welsh qualified solicitor, barrister or legal executive, with post-qualification experience in contract/commercial work, including related data protection issues. You will be able to work autonomously and manage your own workload.
With the support of senior lawyers in the team, you will be comfortable offering practical, commercially sound advice, potentially outside your field of knowledge or expertise. Although a background working in-house or in charity law will be helpful, we are looking for a keen commitment to the sector and a strong desire to develop knowledge in these areas, as we can support with training on charity law and practice.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 24th June 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
Registered Charity
More than 1000
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.
The client requests no contact from agencies or media sales.
Thank you!
Schools Coordinator
We have an exciting and rewarding opportunity for a Schools Coordinator (Impact Officer) to work as the primary link between partner schools and the CYUK programme.
Join a youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.
Position: Schools Coordinator (internal title School Impact Officer)
School locations: M32 0XA and M20 5PG - 4 days school based
Training location: M12 6FZ - 1 day per week (with some working from home)
Working schedule: Term-time working (except for the second half of August)
Hours: Working hours are 8:00-4:30, Monday to Friday.
Salary: £25,432 per annum
Duration: Permanent
Start Date: August 2025
Closing Date: 2nd July 2025
Interview Date: From 7th July 2025
The Role
We have a rewarding opportunity for a School Impact Officer to train, support and develop volunteers and monitor the programme through effective administration, data management and to build a deep partnership between the school and the charity.
The Impact Officer is based predominantly in a school and is the primary link between the partner schools and the programme and is the enabler of the programme delivery. You will support a team of volunteer mentors, who support school activities by coordinating, managing and evaluating the programme.
The Volunteer Mentors also complete a Leadership and Development programme and you will work with them on a professional development plan to chart their continuous professional development and ready them for employment.
The role is primarily a school-based post from Monday to Thursday and is based in a regional venue on most Fridays. See locations above.
About You
To be successful in this role you will need to be passionate about social change and serving a great cause. As the School Impact Officer, you will strive for excellence and support the core vision and values of the charity.
You will have:
· Excellent communication and interpersonal skills
· Strong supervision skills, able to connect and communicate effectively with a broad range of stakeholders
· The ability to understand school leadership priorities
· Flexibility in your approach to meet volunteers and pupils developmental needs
· The ability to cope well with multiple demands and to ask for support in ambiguous situations
· Ability to prioritise work to meet tight deadlines delegate appropriately and apply problem-solving skills effectively
· Good IT knowledge
· A proactive attitude, with the ability to use initiative and a professional manner and approach
Whilst not essential experience of working in a school or with schools would be an advantage in this role.
If you want to make a real difference and believe that young people can change the world, we want to hear from you!
Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:
· Great holiday entitlement
· Training including degree-level qualifications
· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%
· Free eye tests and £20 off glasses
· Interest-free travel season ticket loans
· Interest-free bike loans under the “Cycle to Work Scheme”
· Interest-free Loans to assist employees with welfare or financial hardship
· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing
· Regular all staff wellbeing sessions with external wellbeing experts
· Reservist friendly employer - Bronze award
· Laptop and mobile phone
Impact Officers are expected to foster an inclusive and fair culture across regional teams, ensuring diverse perspectives are valued and that the regional programme is accessible to volunteers from all backgrounds. The charity is committed to safeguarding and promoting the welfare of all learners including young people.
Other areas of experience may include School Partnerships, School Partnerships Officer, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, School Leadership, Volunteer Management, Volunteer, Volunteer Coordinator, Volunteer Engagement, Lead, Teaching Assistant, Teaching, Youth, Secondary School Teacher, Trainee Teacher, Teacher, Youth Support, Family Support, Children’s Support, Support Officer, EYF, Mentor, Youth Mentor, Volunteer Management, School Partnerships, School Liaison, Programme Officer, Programme Lead, Programme Support, Coordinator, Administrator.
Please note this role is being advertised by NFP People on behalf of our client.
