Supporter experience manager jobs in blackrock, county dublin

Location: hybrid working - a minimum of one day per week in our Aldgate, London head office

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

Join our passionate Community Fundraising team and play a vital role in delivering exceptional support to our incredible community supporters. You’ll be the first point of contact for our bronze level supporters, providing warm, responsive and inspiring stewardship that helps them maximise their fundraising efforts and feel truly valued

As the Community Fundraising Assistant, you will oversee a growing caseload of supporters, combining automated supporter journeys with personalised touchpoints to deliver an outstanding experience. Working closely with Regional Fundraisers and the Community Fundraising Executive, you’ll ensure high-value supporters are identified and seamlessly handed over, while nurturing long-term relationships with our wider fundraising community.

Additionally, you’ll lead on key administrative processes and systems, including the implementation of our new CRM platform launching in September 2025. You will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and ensure accurate supporter database records in line with Dementia UK’s policies and processes.

To succeed in this role, you will bring experience in building positive relationships in a fundraising or customer facing setting, with an understanding of utilising databases effectively. You will have strong attention to detail and demonstrate proficient IT literacy including Office 365 applications.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Main purpose of post
As the Operations Assistant you will be supporting the Operations Manager in
delivering and maintaining effective operational function at the charity.
Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle
Management, and IT Services.
This is an exciting opportunity for someone who is looking to develop their
knowledge of operations, risk management and policy writing with scope to
develop your skills whilst also contributing to a great cause.

Key Responsibilities
Operational Support
 Act as the first point of contact for premises, facilities, IT and Estates
issues across all Weston Park Cancer Charity locations.
 Assist the Operations Manager in maintaining a secure and organised
premises and facilities, which ensure colleagues, volunteers and visitors
are safe and experience a welcoming environment.
 Support the Operations Manager in the successful delivery of the Annual
Operations plan.
 Provide administrative support to the Operations Manager and take
minutes in operations-related working groups.
 Support with updating operational policies and procedures.
 Act as a Charity Data Protection Officer (DPO), alongside the Operations
Manager - following relevant training, to promote a strong GDPR culture.
 Assist in the coordination of charity vehicle fleet maintenance schedules
and provide breakdown response support.
 Assist in the control and coordination of the use of charity space and
assets, including liaising with contractors and Sheffield Teaching
Hospitals (STH) on relevant matters as required.
 Act as a designated keyholder, responsible for the opening and closing
procedure.
 Manage the operations shared email inbox.

Health & Safety
 Serve as the first point of contact for all Health & Safety matters,
including incidents and accidents, ensuring accurate recording and
reporting.
 Provide operational and administrative support on all Health & Safety
matters at our sites and external locations (including external events and
the Outreach Service, updating COSHH reports).
 Assist in the procurement, delivery and recording of mandatory staff
training needs.
 Help establish and maintain safe working practices and policies and
undertake basic risk assessments.

Workwear and equipment
 Act as the first point of contact for workwear and equipment requests;
including being responsible for issuing and returning stock, regular stock
checks and ordering stock as required.

Tech Support
 Serve as the first point of contact for general IT enquiries.
 Consult with IT consultants to ensure adherence to processes.
 Work with the Operations Manager to implement processes that
maintain the IT security score.
 Assist in the onboarding and offboarding of employees, including
software licenses, logins, and induction training.
 Serve as lead administrator for key operational software, such as Webex
phone system and Vatix Lone Worker App.

General Administrative Support & Development
 Handle general enquiries from staff, patients, and volunteers efficiently.
 Manage charity postal enquiries.
 Assist the Operations Manager with the procurement of stationery and
consumables.
 Assist the wider team with ad hoc work and undertake small projects
that support the charity's work. e.g. Events, Logistical and Tech Support.

Environmental Advocate
 Work with the Operations Manager to promote environmental
awareness and encourage the charity adopts a green approach (e.g.,
recycling, energy use, carbon footprint).
 Identify and implement actions to reduce environmental impacts, costs,
and/or increase income under the direction of the Operations Manager.

What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital
part in our team and help us to deliver our vision: a better life for those living with,
and beyond, cancer in our region. If you are interested in progressing your career
within an organisation which makes a real difference to the lives of thousands of
people, we’d love to hear from you.

About you:
 You will be a forward thinking, team player with a ‘can do’ attitude & part of a
fast-paced charity team.
 You will have excellent communication skills (both written and oral).

 Able to manage your own workload and priorities to agreed deadlines.
Participate in and contribute to team meetings.
 Co-operate and liaise with colleagues, working in a professional manner at all
times.
 Act as an ambassador for Weston Park Cancer Charity, reflecting the
objectives and values, and to always work in the best interests of the charity.
 Support and encourage harmonious internal and external working
relationships.
 Make a positive contribution to volunteer involvement in delivering the
charity’s strategy and raising the profile of Weston Park Cancer Charity.

How to apply
Closing date: Sunday 14th September @11.59pm
Interview date: Wednesday 24th September
Application format: Please send a CV and covering letter demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering letter will
form a key part of the recruitment process, and you should
demonstrate your suitability for the role in no more than two
pages.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.

Royal Economic Society (RES) is the professional membership body and learned society for the study and application of economics. The RES has been at the forefront of advancing economic knowledge globally since 1890 and has been foundational in building capability and excellence in the profession. With over 3,000 individual members worldwide and a dozen organizational members, we are one of the oldest economic associations in the world.  Increasingly we are focused on improving the public understanding of economics through engagement with schools and the wider public. Improving diversity, inclusion and professional conduct within the discipline is a key strategic priority of the Society. 

The Partnerships Manager will play a central role in helping the RES achieve its strategic goals by developing, building and sustaining partnerships to deliver external funding. The individual will manage existing relationships, identify opportunities, lead bid writing, develop compelling funding proposals, and build relationships with funders, partners, and philanthropic donors.

Key Responsibilities

Fundraising and bid development

• Identify and secure new sponsorship and partnerships opportunities to support existing RES activities
• Seek funding for new activities in line with the Society’s goals.
• Maintain and develop relationships with current and prospective partners including funding bodies, trusts and foundations, sponsors, major donors, corporates, universities and others.
• Write high-quality, persuasive funding bids and proposals, working with RES staff, trustees, and partner organisations.
• Develop cases for support, theory of change frameworks and budgets to underpin funding applications.
• Respond to calls for funding with tailored and timely applications that align with funder interests and the Society’s strategic priorities.
• Work closely with colleagues on the delivery of the funded activities, where appropriate overseeing these directly.
• Work closely with colleagues to identify priority initiatives that require external funding to proceed and maintain a clear pipeline of funding needs across the organisation.
• Develop and maintain RES group and institutional memberships.

Business Development and External Engagement

• Monitor trends in research funding, philanthropy, and corporate partnerships relevant to economics and learned societies.
• Horizon-scan and build a pipeline of future fundraising opportunities.
• Represent RES externally at funder meetings, networking events, and partnership development discussions.

Internal Collaboration and Capacity Building

• Work closely with colleagues shaping and costing funding proposals and ensure bid quality and compliance
• Provide guidance, training, and support to colleagues on funding opportunities, bid development, and funder expectations.
• Work with finance colleagues to ensure accurate invoicing, renewals, and financial forecasting.

Reporting

• Monitor performance against income and other targets and report regularly to the Chief Executive and Board.
• Prepare briefings, proposals and reports for Board and committee meetings.

Other

• Carry out any other tasks and responsibilities commensurate with the role and as reasonably requested.

Person Specification

Essential Skills

1. Proven experience of successful fundraising, bid writing or business development, preferably in a learned society, research organisation, professional body or in higher education.
2. Understanding of impact and outcomes-based funding models (e.g. theory of change), and how to align funding opportunities with organisational priorities.
3. Ability to support the development of budgets for funding bids and to track/report against income target.
4. Strong interpersonal and relationship management skills, with the ability to influence and negotiate.
5. Excellent written and verbal communication skills, including the ability to write persuasive funding bids, cases for support, and briefing materials.
6. Ability to work both independently and collaboratively in a small team environment.
7. Highly organised, able to manage multiple projects simultaneously and meet tight deadlines whilst maintaining quality.

Desired Skills

1. Familiarity with the research, higher education, or economics funding landscape.
2. Experience of working with a variety of funders, including trusts and foundations, research councils, corporates, or major donors.
3. Experience working with CRM systems (e.g. Salesforce or equivalent).
4. Understanding of how charitable governance interacts with fundraising, including experience supporting committees or preparing reports for Boards.

Application Process

Please send your CV along with a personal statement outlining how you meet each person specification point. Applications that have not linked the personal statement to the person specification points will not be considered.

Applications should be emailed to us by 9am Monday 8 September 2025. Late applications will not be considered. Interviews will take place week commencing 15 September 2025.

The challenge should you choose to accept it.....

We are so proud of what we do, and we know you will be too. Stewarding great relationships and inspiring people choose The Hospice of St Francis in their will is absolutely key to making the Hospice the incredible place it is now and for the future.  You could be part of that.

With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people.  We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers

Today our free care supports up to 2,000 local people every year, in Herts and Bucks.

We truly are a community hospice
– built and funded by the community, to serve the community.

Did you know our legacy giving film is award winning?

So where do you come in?

People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.

We are looking for an ambitious new Legacy Giving Lead – someone who brings a passion for hospice care and wants to play a part in growing Legacy Giving at the Hospice. On average, we receive £1 million a year in legacy income but we are keen to grow and sustain this in the future.

This is a critical role that will work with colleagues across the Hospice to raise awareness of legacies and you will contribute your expertise to provide top-tier stewardship to our wonderful legators.

The opportunity...

This is a critical role that will develop and grow a high-performing Legacy Giving programme at The Hospice of St Francis.

You will personally identify, cultivate and steward legacy pledgers through an inspiring engagement programme that both raises awareness of legacies, encourages new pledgers and shows the impact they have on the Hospice’s services.

With a solid understanding of the administration of wills, you will liaise with executors and professional advisors and advise colleagues and the Board on best practice legacy administration.

This is an exciting opportunity for a Legacy Giving specialist to curate a new legacy programme, building on previous work, to grow income for the future.

The must haves:

• Fundraising Success: At least five years’ experience of delivering a Legacy Giving programme with success in driving acquisition and relationship management
• Technical expertise: Practical understanding of the practical implications of legal and financial aspects of wills
• Driving awareness and engagement: Experience of developing and executing legacy awareness initiatives internally and externally
• Systems and processes: using client relationship management systems, tracking KPIs and managing projects
• Proven expertise in relationship building internally and externally

The it would be great to haves:

• Experience working with professional advisors such as lawyers, accountants and wealth managers
• Knowledge of regular/mid-value or in-mem giving
• Experience of DonorFy
• Experience of fundraising in a Hospice setting
• Certificate in Charity Legacy Administration or Certificate in Legacy Fundraising

You know it makes sense....

• 27 days annual leave (plus bank holidays)
• Wide range of free training courses, plus personal development opportunities
• On-site home cooked food served at a reasonable rate in our bistro​
• You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
• Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!

For an informal discussion, or to find out more please contact the People Team or visit our website: Legacy Giving Lead | The Hospice of St. Francis 

This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager

Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed.  Interview arrangements will be communicated via email, so please check your email regularly.

About the role:

If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey.

Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use.

At Single Homeless Project (SHP), we believe that our people grow as our impact grows. This role will immerse you in innovative practice, expose you to expert collaboration, and offer opportunities to develop your skills and experience in ways that can shape your career for years to come. The work you do here will ripple far beyond the people you directly support - strengthening communities, influencing practice across the sector, and helping to build a London where homelessness is not a barrier to a better future.

*For genuine occupational requirement reasons, we are seeking male applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).

About you:

• Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services.
• A working knowledge of best practice to support individuals who may be classified as ‘experiencing multiple disadvantage’ including Trauma Informed Approaches.
• Experience working as part of a multi-agency partnership to address complex problems and bring about positive change.
• Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs.
• A good and current understanding of safeguarding issues and procedures.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info:

Closing Date: Sunday 7th September at midnight

Interviews: Tuesday 16th September in Kings Cross at SHP Head Office

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Help Us Empower the Next Generation: Join the Air Cadet Charity as a Grants Manager!

Are you an experienced and strategic grants professional with a passion for making a difference? The Air Cadet Charity is seeking a dedicated Grants Manager to lead and shape our grant-making programmes. This is a pivotal role that will ensure our funding effectively supports young people across the UK, enhancing their experiences and opportunities within the RAF Air Cadets.

About Us:

The Air Cadet Charity is the principal charity supporting the Royal Air Force Air Cadets. We provide vital grants for activities, equipment, and opportunities, helping young people develop skills, confidence, and reach their potential through aviation, adventure, and community engagement. From adventure training to simulators and training equipment, we ensure the RAF Air Cadets organisation continues to thrive and inspire.

The Role:

As our Grants Manager, you will be a key leader in our grant-making process. You'll be responsible for the strategic development and smooth operation of the grant lifecycle, ensuring applications are processed efficiently, records are meticulously kept, and communication with our Air Cadet applicants is clear and supportive. You will also play a key role in informing the Grants Committee's decisions and leading the expansion of our programmes. Your strategic and organised approach will ensure our funding reaches those who need it most, helping us achieve our mission effectively.

You will be responsible for:

• Developing and implementing our grants strategy, identifying new funding opportunities and leading the expansion of our grants programme to increase our reach and impact.
• Working closely with the Grants Committee to assess applications, providing expert insight and analysis to help inform their decisions.
• Administering the online grant application portal, ensuring data accuracy and accessibility.
• Conducting initial screening and eligibility checks of incoming grant applications.
• Preparing and issuing grant agreements and coordinating payment schedules with the Finance Manager.
• Monitoring the progress and impact of funded projects by reviewing grantee reports and maintaining accurate records.
• Serving as a primary point of contact, providing clear guidance on application processes to prospective and existing grant applicants.
• Maintaining comprehensive and accurate records within the charity's CRM/grants management system.
• Ensuring compliance with internal policies and reporting requirements throughout the grant lifecycle.
• Building and maintaining positive relationships with our Air Cadet grantees.

What we're looking for:

• Proven experience (minimum 3-5 years) in a grants management or similar senior role within a charity, foundation, or similar organisation.
• A strong track record of developing and implementing successful grants strategies.
• Excellent analytical and communication skills, with the ability to present complex information clearly to a variety of audiences, including the Grants Committee and Trustees.
• Exceptional organisational and time management skills, with a strong eye for detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel) and experience with a CRM or grants management system.
• A proactive and professional approach, with a genuine passion for youth development and the Air Cadet Charity's mission.
• Familiarity with the Air Cadet organisation or other uniformed youth groups is an advantage.

Why join the Air Cadet Charity?

• Be part of a respected charity directly supporting the development of young people through the RAF Air Cadets.
• Work closely with dedicated volunteer staff across the UK.
• Opportunity for professional growth and development within the charity sector.
• 26 days annual leave + bank holidays
• Employee life assurance scheme
• A supportive and collaborative work environment.

Location: Remote/Hybrid with occasional travel to events/meetings around the UK and to the Sleaford, Lincs office.

Hours: Full-time (37.5 hours per week)

Ready to help us empower the next generation of Air Cadets? To apply, please submit your CV and a covering letter outlining how your skills and experience meet the requirements of the role by 9am on 8th September 2025.

Join us in our mission to support the RAF Air Cadets!

The Air Cadet Charity is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a satisfactory DBS check as this role involves working in close proximity with an organisation that supports young people.

Supporter Engagement and Connection Officer

Location: Sheffield Wilson Carlile Centre

Closing date: 22nd August 2025

Overview of Role:

Church Army’s donors are vital to our future and growth as they underpin the resourcing of our frontline work. Developing and maintaining strong relationships with our donors is therefore equally important.

The Supporter Connection and Engagement Officer plays a key role in developing and deepening relationships with supporters through personal engagement, particularly via phone and email. This role helps to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission. The work that the Supporter Engagement and Connection Officer does directly enables our frontline work to happen.

Salary: £24,815 per annum – pro-rated for part-time.

Hours: 23.5 – 30 hours per week.

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days, plus Bank Holidays – total 33 days (pro-rated for part time.)

Contract:Permanent

Application Deadline:4pm – 22 August 2025

Interview Date:             Week Commencing 1 September 2025

Next Steps:

For more information on the role, you can find the job description and person specification for the post here.

We are recruiting a Challenge Events Fundraiser to grow PAPYRUS’ challenge event income by leading on allocated PAPYRUS own events, projects and campaigns and managing all third-party challenge events.

What you will do:

• Develop an events plan that will grow income using data from previous years to understand our supporters and build a creative and sustainable income plan for long term growth.
• Build and manage relationships with supporters across all communication channels and provide professional, relevant, timely and empathetic stewardship at all times.
• Raise awareness of PAPYRUS and its work by developing and delivering presentations and talks both online and face to face to supporters and facilitating necessary photo opportunities in line with GDPR for use if future promotional activity
• Manage costs and budgets for events, including forecasting, estimates and future year planning.
• Be proactive seeking out new initiatives and market trends in fundraising across the UK charitable sector.
• Participate in the development, implementation, and maintenance of PAPYRUS challenge event fundraising assets, collateral, materials, and policies and procedures ensuring all content is on brand and to a high standard.
• Working with colleagues in Business Support Services to use the data collected across all donation platforms to analyse and inform required reports and update existing reporting mechanisms.

To be successful in this role you will have:

• Previous experience of working in a fundraising role for a UK registered charity
• Experience of successfully managing a portfolio of third-party events
• Proven track record of successful relationship management with donors/ fundraisers
• Proven track record of working effectively in a team
• Experience in creating and monitoring budgets
• Experience using Raiser’s edge or a similar CRM database.
• Knowledge of regulatory environment for fundraising from events fundraising including sponsorship, data protection, Gift Aid (incl GASDS) and Fundraising Codes of Practice and regulation
• Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
• Understanding of events fundraising
• Competence in the use of IT tools including Word, Excel and PowerPoint
• Ability to work some unsocial hours and travel to meetings / events as required across the UK

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18) progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week  Location: Warrington

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 31st August 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

As we prepare to launch an ambitious £150 million philanthropic campaign, we are seeking a strategic and driven Prospect Development Manager to lead the delivery of insight-driven prospect management across the Philanthropy and Partnerships Directorate.

You will play a critical role in creating a steady pipeline of new potential supporters for the fundraising teams, as well as helping shape the data and analytics strategy that will measure the impact of our campaign.

You will ensure that business-as-usual activity—such as briefing materials, due diligence, fundraiser portfolio reviews, prospect research, and insight—is delivered to a high standard, with the understanding that over the course of the campaign, these activities will be undertaken primarily in service of the campaign itself, rather than in addition to it

This role is ideal for someone who combines strategic thinking with hands-on delivery and is passionate about understanding and engaging supporters who make transformational change possible.

Main duties and responsibilities of the role:

Strategy and Planning

· Develop and implement the prospect development strategy to support the successful delivery of a new High Value campaign and long-term income growth.

· Work closely with senior stakeholders to ensure alignment between, BAU, campaign goals and supporter engagement strategies.

· Lead on campaign data reporting, impact measurement, and forecasting to inform decision-making across the Philanthropy and Corporate Partnerships teams.

· Ensure the team are maximising the power of AI within Prospect Development.

· Own the campaign Gift Table and utilise it as a key management tool.

· Lead on the strategic planning, income pipeline modelling, and campaign progress reporting.

· Proactively identify, assess, and manage operational and strategic risks within the team, implementing appropriate mitigation strategies and ensuring compliance with organisational policies and relevant regulations.

Prospect Management and Research

· Lead the identification, qualification, and tracking of new major donor and partner prospects across individual, corporate, and foundation giving.

· Design processes to engage volunteers and donors in identifying their key contacts who might be strong major prospects

· Lead on the design and delivery of regular portfolio reviews for relationship managers, using data and insight to optimise pipelines.

· Produce and manage the delivery of high-quality biographies, briefings, and due diligence for meetings and events.

· Work collaboratively with fundraisers to proactively identify new opportunities and ensure prospects are moved through the pipeline efficiently.

· Work with our Research team on potential and current Research Partners, allowing us to be strategic across all of our high value audiences.

· Maintain and continuously improve prospect tracking systems and data quality.

Campaign Insight and Impact

· Design and oversee reporting mechanisms that track the performance and progress of the campaign.

· Provide regular insight and trend analysis to campaign leadership and fundraising teams.

· Use data and supporter intelligence to shape cultivation and solicitation strategies.

Team Management

· Manage and develop a small, high-performing team (currently two direct reports), setting clear goals, providing coaching, and supporting professional development.

· Foster a culture of collaboration, continuous learning, and supporter-centric thinking.

· Ensure a consistent and high-quality service is provided to fundraisers and stakeholders across the organisation.

What we are looking for:

· Proven experience in prospect development, prospect research, or fundraising insight in a philanthropic or partnership-focused environment.

· Strong understanding of Philanthropy and Corporate Partnerships Fundraising.

· Proficient in using CRM systems and prospect research tools.

· Excellent analytical skills with the ability to translate data into actionable insight.

· Excellent written communication skills with the ability to produce briefings and profiles to a high standard.

· Outstanding organisational skills and attention to detail.

· Strong interpersonal skills with a collaborative and stakeholder-focused approach.

· Ability to manage multiple priorities and deliver high-quality work to deadlines.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 25th August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Starting Salary - £31,613 (including London Weighting)

Location: Office Based - London

Job Profile

Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people? 

The post holder will contribute to ensuring the Supporter Donations Team (SDT) manages and administers supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes. 

Accountability 

The post holder reports to the Supporter Donations Manager and will work alongside a team of Supporter Donation Assistants, collectively delivering the team’s key aims and responsibilities. 

Key Responsibilities 

Supporter Care: 

• Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way. 

• Provide phone cover to the Supporter Care team as required. 

• Provide Reception training to the Supporter Care team as required. 

Donations: 

• Accurately code donations received, ensuring agreed departmental procedures are followed. 

• Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms. 

• Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.

• File and archive financial data, while adhering to strict audit controls. 

Gift Aid: 

• Understand Gift Aid and its application within CAFOD. 

• Assist with all aspects of tax-effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC. 

Thanking: 

• Produce and dispatch letters to thank and acknowledge donations received. 

• Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch. 

• Contribute to ongoing enhancement and improvement of supporter thanking 

Post/banking: 

• Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels. 

• Preparation of daily banking, cash handling and initial reconciliation of all monies received daily. 

Safeguarding  

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities. 

Person Specification

Understanding our context  

• Understanding Catholic identity - Show an understanding of and work with the Catholic community to further CAFOD's mission. 

• Understanding CAFOD - Demonstrate how both CAFOD’s and Catholic values influence all our work internally and externally. 

• Understanding international development – Have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities 

Working together  

• Managing ourselves – Happy to take on additional responsibility to help the team or others under pressure. 

• Working with others – Build collaborative relationships across CAFOD and with external partners, donors and suppliers. 

• Communicating - Ensure others fully understand what has been discussed and agreed. Make timely contributions to decisions. 

• Looking outwards – Build cooperative, professional relationships with partners, supporters, donors, suppliers and the communities we serve 

 Making change happen  

• Managing resources - Offer ideas to improve information systems and processes to reduce costs and improve efficiency. 

• Achieving results - Look for better processes and ways of working to achieve results. 

• Managing our performance - Agreeing realistic deadlines and measurable objectives for myself, others and the team.

• Taking the lead - Take a lead in identifying solutions and making change happen 

Job Specific Competencies 

• Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy. 

• Ability to communicate professionally with supporters, from individual givers to religious communities. 

• Displays excellent written and verbal communication skills. 

• Ability to build strong collaborative relationships with colleagues.

Desirable Criteria  

• Experience with a CRM software/ database 

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. 

Please click here for a full list of CAFOD’s Staff Benefits 

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults. 

Who you are

• You are someone who shares and can mobilise the charity's values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition, and Sustainability. If you have knowledge, application, and commitment to these values, we want to hear from you.
•  
• You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges.

• . Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they receive of and to ensure that your approach is both professional and sustainable.

Who we are

At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives.  We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. 

Main Responsibilities of the Job
.

• To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition, and sustainability in your conduct and approach to your work
• Through partnership, support and develop people's skills, confidence and interests as part of a multi-disciplinary day service offer.
• To support your colleagues, service managers, and other key professionals to put those using our service at the centre of your daily work.
• To maintain and update client and related operational records with an accurate and professional commitment.
• To ensure compliance with and the delivery of the charity's policies and procedures, particularly those related to safeguarding, inclusion, and disability discrimination.
• To support clients with their daily activities and to promote their independence
• To be able to communicate effectively with families, colleagues and clients.

Working Expectations

• The working day is  9 am - 4 pm Monday to Friday - 
• Attendance at training.
• Use of information technology to support your work.

Benefits of Working for us

The charity ensures the following benefits for all its operational staff:

• A baseline commitment to pay the London living wage for all its front line staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
• Access to a range of discount schemes.
• Access to the charity's employee assistance programme.
• Access to travel card, loan, and bike to work scheme.

 
Please note we do not accept applications from Overseas

Benefits

A baseline commitment to pay the London living wage for all its front-line staff.
A commitment to training and professional development to support internal progression as part of our performance support.
Inclusion in and contribution to the charity's pension scheme.
Generous annual leave allowance of 25 days a year, plus an additional day off for your birthday.
Access to a range of discount schemes.
Access to the charity's employee assistance programme.
Access to travel card, loan, and bike to work scheme

Job Title: Services Manager

Hours: 21 hours per week

Salary:

• £23,380 per annum (£38,966 full time equivalent) 

Work Location: Balham (London) 

Are you passionate about supporting and empowering unpaid Carers? 

Do you have experience of managing frontline services and staff? 

If so, this could be the job for you! 

This is a fantastic opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth. We require an experienced, motivated and proactive manager for this post.  

About The Role: 

As a member of the Senior Leadership Team (SLT), you will share collective responsibility for managing Wandsworth Carers’ Centre (WCC) services and delivering its strategic goals. 

You will be directly responsible for the management of frontline support staff (currently 3 in number) and for the volunteers aligned to those staff members/services. You will provide advocacy, referral and ongoing practical and emotional support to Carers through individual and group work as required, facilitating the monthly Male Carers peer support group and overseeing the volunteer led Male Carers Social group.

You will work collaboratively with other local agencies delivering training and undertaking outreach and in developing and maintaining partnerships and referral pathways that support Carers’ health and wellbeing.

You will share responsibility for improving, developing and growing the services to ensure that they continue to effectively meet changing needs. This will include generating new ideas for services and projects and writing fundraising applications. 

Key Requirements Include: 

• Experience of delivering front line services and managing staff 

• Experience of developing service plans and project development 

• Outstanding organisational and communication skills, excellent IT skills and experience of report writing. 

• The successful applicant will be able to manage conflicting demands with tight deadlines and be a key team player. 

About Wandsworth Carers’ Centre: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring equity and inclusion in everything we do.

Benefits of working for Wandsworth Carers’ Centre:   

Friendly team and working environment, some remote and office-based work, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.  

Interviews are scheduled to take place on the 02nd and 03rd September.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised close date. 

Be part of something bold. Be part of 224.

Youth Moves has been supporting young people in South Bristol since 2005 giving them safe spaces, a voice, and the confidence to thrive. From open-access sessions and targeted mentoring to school partnerships and community projects, we help young people feel safe, be themselves, have fun, and build brighter futures.

Now, we’re taking it further. We’re transitioning to 224 Youth Zone, which will offer thousands of young people somewhere safe to go, something positive to do, and someone they can trust. With 224, we’ll grow our reach from 850 to over 4,000 members creating bigger opportunities, stronger communities, and lasting change.

Behind every great frontline service is a brilliant operational engine  and that’s where you come in.

From HR and health & safety to facilities, catering, volunteering and reception, you’ll oversee critical day-to-day operations while managing a dedicated team of managers and coordinators. You’ll work closely with our external HR partner and internal systems lead to streamline processes, enhance efficiency, and ensure we’re operating at the highest standards.

As a key member of our Senior Leadership Team, you’ll help shape organisational strategy and culture, playing a pivotal role in building a workplace where our people  and young people  can thrive.

What you'll bring:

· Significant experience in operations or business management, ideally within a youth, charity, or public sector setting

· Confident and compassionate leadership, with a track record of managing teams and cross-functional work

· A strategic, proactive approach to systems, problem-solving, and operational improvement

· Experience managing HR processes and working with external service providers

· A strong commitment to inclusion, safety, and excellence in every aspect of your work

Why join us?

At 224, this isn’t just another operations role,  it’s an opportunity to help build something from the ground up. You’ll play a central part in creating a safe, welcoming, and high-performing environment where young people are inspired to reach their potential.

If you're passionate about purpose-led work, thrive in dynamic settings, and want to make a meaningful difference in South Bristol, we want to hear from you.

Apply now and help build the foundations for a brighter future.

We are seeking a compassionate, organised and trauma-informed Volunteer Experience & Stewardship Coordinator to help take our volunteer program to the next level and to support the HR Manager bring the HR and organisational administration functions together at an operational level.

This hands-on role will be key to refining and enhancing our volunteering pathway — strengthening each stage from initial onboarding and induction, through to active engagement, and finally to a positive and supported offboarding. You’ll ensure the volunteer experience is consistent, meaningful, and deeply aligned with our organisational values and the motivations of those who generously give their time. 

A core focus of the role will be co-producing clear and purpose-driven volunteering roles in collaboration with current volunteers and internal staff teams. You will champion a culture where volunteers are supported, valued, and empowered — and where their voices actively shape how we deliver our mission. 

This is a newly created position is also to reflect the growing HR needs of the charity as the workforce expands.

Another core focus of this role will be to build and nurture relationships all of levels. This will include support to ensure the efficient and effective HR administration, from recruitment, onboarding, offboarding and drafting letters. 

As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity. 

For the full job description and contact details if you wish to speak to anyone about the role, are in the attached recruitment pack.

How to apply 

If you think you could be the right person to fulfil the exciting responsibilities of this role, please click apply.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Closing date: Midnight Sunday 24th August 2025 

First round interview date (virtual): w/c 1st September 2025 

Second round interview date (in-person): w/c 8th September 2025