Supporter experience manager jobs in norbiton, greater london

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Permanent
Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00
Salary: Salary £32,140 per annum pro rata (£18,365 actual)

Benefits:28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed

Job Summary

When someone goes missing, Missing People provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charity’s website resources, appeals and opportunities for publicity in the media.

You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families’ initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing’ requests and work with the Communications team to make the alert happen.

You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard.

You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people we are here to help.

Key Accountabilities:

Service delivery

• Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality;
• Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures.
• Handle sensitive interactions, deal with crisis intervention situations, assess risk within Missing People policy and consult where appropriate

Team Working and external communications

• Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity
• Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues,
• Communicate updates and signpost into Missing People’s services, initiatives, engagement opportunities, events and activities to family members and other people affected by a disappearance

Volunteer supervision and support

• Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing.
• Monitor volunteer work on shift to ensure good record keeping, professional communication, appropriate safeguarding and accuracy

About you

You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes:

• Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally;
• Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;
• Experience of working with a range of internal and external stakeholders including volunteers, other teams and the police or other statutory services.

Abilities, Skills and Knowledge:

• Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions.
• Knowledge of the issues surrounding missing children and vulnerable adults;
• Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately;
• An ability to navigate the issues and nuances of working with people experiencing trauma in a way that centers their needs with an expert but open approach.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations.

Closing date: 12:00 on 2 January 2026. 
Interviews: 7/9 January 2026
Start: ASAP

REF-225 537

Fixed-term contract (12 months, with possibility of extension)

1.5 days a week (12 hours – ideally split across days, with Wednesday mornings being preferable)

£25,500 FTE (£7650 pro rata)

Location: Remote, with one working day per month in central London

Reports to Director

Application: CV and cover letter required

The Loss Foundation provides free specialist support to those grieving the loss of a loved one to cancer. Our work ensures that no one has to navigate bereavement alone. As we continue to grow and expand our reach, we are looking for a Charity Administrator who can help us deliver a warm, professional, and responsive service to everyone who contacts us.

About the Role

The Charity Administrator will be the first point of contact for the public, handling all email and telephone enquiries with compassion, clarity, and professionalism. Many of the individuals contacting us are bereaved, and although this is not a counselling role, it requires a calm, sensitive, and emotionally mature approach.

The post holder will also support the administration of training enquiries, maintain spreadsheets and systems, and ensure the smooth running of key communication processes. This is an important role that helps shape people’s first experience of the charity and supports the wider team in delivering our services.

Key Responsibilities

Public Enquiries & Communication

· Respond promptly and warmly to all phone and email enquiries.

· Communicate sensitively with individuals who may be grieving, maintaining emotional warmth and professional boundaries.

· Provide accurate information about our support services, events, and resources.

· Represent the charity’s ethos through clear, compassionate communication.

Training Enquiries

· Act as the first point of contact for training-related emails and requests.

· Maintain spreadsheets and administrative systems to track enquiries, bookings, and follow-up actions.

· Liaise with the Director to ensure training enquiries are processed efficiently.

Administration & Organisation

· Maintain accurate records, spreadsheets, and digital systems.

· Support the maintenance of internal calendars, logs, and shared documents.

· Assist with general administrative tasks requested by the Director.

· Uphold confidentiality and GDPR standards at all times.

Outreach & Signposting

· Share information about the charity with councils, community organisations, and services as required.

· Support simple introductory outreach activities to raise awareness of our offerings.

General Responsibilities

· Work in alignment with the values and ethos of The Loss Foundation.

· Participate in team communication and supervision where appropriate.

· Undertake any other reasonable duties in line with the role.

About You

We are looking for someone with excellent organisational skills, a compassionate communication style, and the professionalism to handle sensitive or emotive enquiries. You will be someone who stays calm under pressure, manages detail well, and takes pride in helping things run smoothly behind the scenes.

Key Skills and Experience

Experience in an administrative, enquiries-based, or customer-facing role.

Strong written communication skills and a warm, steady phone manner.

Excellent organisational skills with strong attention to detail.

Confidence using spreadsheets (Excel/Google Sheets) and digital tools (Mailchimp, wordpress).

Experience handling sensitive information or emotional subject matter.

Ability to work independently and remotely.

Key Qualities

Compassionate, grounded, and emotionally mature.

Highly organised, reliable, and proactive.

Sensitive to the needs of bereaved individuals.

Calm and confident when managing competing demands.

Committed to our ethos and values.

What difference will you make?

As the first point of contact for many people, you will play a crucial role in ensuring that those reaching out - often during very difficult times - feel welcomed, informed, and supported. Your organisation and attention to detail will help the charity deliver its services smoothly, respond to training interest effectively, and maintain a consistent presence for those who need us.

Your work will directly support our mission to ensure that no one faces grief alone when they lose a loved one to cancer.

Application: CV and cover letter required

The postholders will work with the Area Engagement and Partnership Managers to identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders. 

They will also work closely with the National Influencing and Networks Team.

It is essential for the postholder to be based within, and have strong knowledge of the geographical area they will be covering.

Please visit our websiter for more information about our area based work.

Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations. 

About Clinks  

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. 

Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose

To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders

Job summary

These roles will increase awareness and understanding of the criminal justice voluntary sector operating within East of England and the South Central & South West. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.

The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.

The post will deliver activity to meet funder requirements, aims and objectives.

Reports to: Area Engagement and Partnerships Manager

Responsible for: N/A 
 

1. Duties and key responsibilities

Area Engagement and Impact 

• Identify and increase awareness of voluntary sector organisations based in the East of England and the South Central & South West, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded. 

• Understand the work of local and regional voluntary sector infrastructure organisations in a the East of England or South Central /South West to strengthen the support offered by Clinks and increase partnership working and collaboration. 

• Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.

• Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities. 

• Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact. 

• Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide. 

• Work alongside the Area Insights and Impact Officer to capture the needs of the sector and influence and inform future activity. 

• Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.

• Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.

• Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system. 

• Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it. 

External Relationships

• Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support 

• Provide representation at various meetings, both internally and externally with partners and stakeholders.

• Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders 

• Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities. 

2. General responsibilities

• Represent and be an ambassador for Clinks 

• Work to support the mission, ethos, and values of Clinks 

• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position 

• Support and promote diversity and equality of opportunity in the workplace 

• Work collaboratively with others in all aspects of our work 

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification 

Experience, Skills and Abilities  

• Significant experience of working or volunteering in the voluntary sector in the East of England 

• Relationship building and management with a range of stakeholders and networks. 

• Good attention to detail and ability to maintain effective records, utilising a range of different methods. 

• Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change. 

• Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload.

• Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom. 

• Adaptability and flexibility in being able to deal with new situations quickly and efficiently.

• Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.

• Convening meetings, arranging and chairing events both in-person and online. 

• Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues. 

• A collaborative approach to working with colleagues but also able to work alone. 

• Highly organised with good project and time management skills. 

Knowledge  

• Role of the voluntary sector in addressing social exclusion. 

• The criminal justice context and related policy. 

• Understanding the role of national and local infrastructure organisations 

• An understanding of East of England geographical area 

Personal attributes and other requirements  

• Able to travel extensively across the East of England with occasional travel across England and Wales. 

• Able to work evenings and weekends and stay away from home overnight where necessary. 

• Work well as part of a small team and independently, with a flexible approach to work. 

• Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.  

• Commitment to the values and ethos of supporting people in the criminal justice system. 

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office.

Salary: £65,431.97 (including London Office Allowance) plus competitive pension

Please note that this role will be closing on Monday 5 January 2026 at 9am.

The Principal Practice Tutor will play a leading role in and delivering Frontline’s Approach Social Work programme, a fast-track master’s in social work.  This is an exciting role for someone who wishes to combine management and leadership responsibilities whilst keeping a close connection to the work of their team by working directly with participants on the programme.  

The role of Principal Practice Tutor is to provide programme leadership and team management ensuring a high-quality teaching experience as well as ensuring excellent participant placement experience by supporting Consultant Social Workers. 

The role comprises of six core areas of responsibility: 

• Programme leadership and team management
• Resolve escalated participant issues
• Practice learning of participants 
• Support of Consultant Social Workers 
• Delivery (teaching) and Quality Assurance (marking) of the programme’s curriculum
• Supporting and operationalising wider organisational objectives 

You will work alongside the Head of Delivery, Principal Curriculum Leads and Principal Partnership Leads to ensure a high quality, effective learning experience for our participants. You are responsible for successfully incorporating best practice in pedagogy, through the provision of training, guidance and quality assurance activities across teams. 

We are actively seeking applicants from Global Majority backgrounds.

A little bit about you 

We are looking for a master’s-qualified, SWE-registered social worker with substantial children and families experience and a passion for developing others. You’ll be an engaging leader with strong practice insight, confident decision-making skills and a commitment to inclusive, anti-racist social work education.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

Shop Manager - Wimbledon

Permanent, 35 hours

Starting full-time salary £23,581.58 a year + an additional £2,000 market supplement.

Wimbledon shop - 84 The Broadway, London, SW19 1RH

Make a real difference to the lives of disabled people

The salary for this role is £23,581.58 a year and a market supplement of £2,000 a year will also be added to this role.

Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

As Shop Manager of Scope's Wimbledon shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

For more information about the role’s responsibilities, and the skills and experience required please visit our website.

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.

To be successful in this role, you will:

· Be commercial

· Have a can-do attitude and always put the customer’s needs first.

· You’ll be a dedicated team player with a strong work ethic

· Have excellent accuracy and attention to detail.

· Be proficient in the use of Microsoft Office.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Tuesday 23 December 2025.

The Beyond Food Foundation is looking for a Head Training and Events Chef.

Do you have the skills to train groups of young people and vulnerable adults to achieve amazing things in the kitchen? 

Do you want to be part of helping to change people's lives?

We are looking for someone inspirational to lead on our in-kitchen skills training and drive high standards of food production across all training and events. 

You will bring industry insights and experience to the role, leveraging these to support trainees into further training, work or volunteering roles in hospitality.

Our programmes are built around the kitchen and dining table, you will work closely with a Food Engagement Lead to craft sessions and experiences to leverage the power of food for changing lives. 

£40,000 - £44,000 experience dependant -  40hrs per week -  Generally Monday - Friday. 

The Foundry, E6 5NX and across London as required. 

28 Days annual leave + bank holidays.

We are looking for a Trusts and Foundations Manager to build an ambitious portfolio of funders by securing predominantly six to seven figure multi-year funding for an incredible social welfare charity.

This can be a home based role or can offer London hybrid working. They also offer a 9-day fortnight option (full time hours compressed across 9 days across a fortnight.

The Charity
A collaborative social welfare charity driven by the goal to improve peoples living standards across the nation. You would be joining a fantastic organisation, known for its encouraging and supportive working culture, offering competitive benefits that include

- 28 days annual leave a year, plus bank holidays

- A generous pension scheme (the charity will contribute up to 10%)

- A salary sacrifice pension scheme

- Enhanced leave provisions and benefits, including to support parents, soon-to-be parents or colleagues who have other caring responsibilities.

As well as much more!

The Role
Working closely with the Head of High Value Relationships and line managing an excellent Senior Officer who manages a strong pipeline of lower level trust donors to secure the team target of £700k

Build an ambitious portfolio of funders by securing predominantly six to seven figure multi-year funding from trusts and foundations.

Oversee and personally undertake detailed prospect research, ensuring pipelines continue to build with new funders.

Ensure existing funders are stewarded, retained, and grown through first class cultivation plans and excellent account management.

The Candidate
Demonstrable experience of successfully securing a programme of six figure+ gifts from trusts & foundations.

Demonstrable experience of personally writing compelling proposals that have led to significant gifts.

Experience of personally managing productive relationships with existing major funders (at the six figure+ level).

Ideally previous line management experience.

IMPORTANT NOTE

Please note this role is closing on 1st December with interviews booked in to take place virtually on Thursday, 4 December and second round interviews in-person at the office in West Kensington on Wednesday, 10 December.

The charity are committed to safeguarding and follows Safer Recruitment practices to ensure they are safeguarding those they work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.  The role also requires a basic DBS certificate.

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Director of Fundraising Development

We have an exciting and rewarding opportunity for a Director of Development to join the Senior Leadership Team.

The Director of Development is a key member of the Senior Leadership Team (SLT) and provides strategic and operational leadership across all fundraising and income generation activities.

Join a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.

Position: Director of Development

Location: London/Hybrid (two days worked from the office or at external events per week and two days from home)

Hours: Part-Time, 4 days per week, 28 hours per week

Salary: £60,000 pro rata (£48,000 for 28 hours)

Duration: Fixed-term (12 months with possibility to extend)

Start date: March-April 2026

Closing Date: 7 January 2025

Interviews: Starting from the week commencing 12 January 2026

The Role

The Director of Development is responsible for leading a dedicated Development team to secure sustainable income from corporates, trusts and foundations, high-net-worth individuals, events, and statutory bodies.

You will collaborate with the SLT colleagues and the Board’s Development Committee to drive income growth, strengthen relationships with key supporters, and ensure the organisation’s fundraising strategies align with the organisations mission, values, and long-term objectives.

The role combines strategic oversight with hands-on leadership of a high-performing team, ensuring fundraising systems, processes, and reporting are effective, accurate, and aligned with best practices.

Main duties and responsibilities include:

· Strategic Leadership of Development

· Team Leadership and Management

· Major Donor, Corporate and Trusts Management

· Systems, Processes and Reporting

· External Engagement and Profile Raising

About You

We are looking for someone with strong interpersonal, relationship-building, and presentation skills and the ability to engage and inspire diverse audiences.

You will have:

· Demonstrated commitment to the charity’s mission, vision, and values.

· Extensive experience in a senior fundraising or development role with a proven record of securing significant corporate, trust, foundation, or major donor partnerships.

· Experience leading and managing a fundraising or development team, including performance management and professional development.

· Proven track record in managing fundraising income budgets, forecasting, and planning.

· Experience of working with senior stakeholders and trustees to secure funding and support.

· Experience managing fundraising systems and reporting processes, including Salesforce.

· Demonstrable success in achieving challenging fundraising targets.

· Experience working in the charity or education sectors, including integrating programme impact into fundraising.

Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:

· Great holiday entitlement

· Training including degree-level qualifications

· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%

· Free eye tests and £20 off glasses

· Interest-free travel season ticket loans

· Interest-free bike loans under the “Cycle to Work Scheme”

· Interest-free Loans to assist employees with welfare or financial hardship

· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing

· Regular all staff wellbeing sessions with external wellbeing experts

· Reservist friendly employer - Bronze award

· Laptop and mobile phone

Other areas of experience may include Director of Development, Development Director, Director, Fundraising Director, Director of Fundraising, Trusts, Foundations, Major Donor, Corporate, Fundraiser, Fundraising, Head of Fundraising, Income, Director of Fundraising and Development.

Please note this role is being advertised by NFP People on behalf of our client.

Community and Challenge Event Officer
Salary: £24,000 per annum
Location: Hybrid – London EC1Y/Home

Join MQ and help transform mental health research.

Challenge and community fundraising plays a vital role in MQ’s mission – generating repeat, sustainable income and connecting supporters to the heart of our work.

We’re now looking for an ambitious, creative, and highly motivated Community & Challenge Events Fundraising Officer to help us make the most of this moment.

You’ll help deliver exceptional stewardship to our fundraisers, build strong relationships, and support the creation of an exciting events calendar. If you love people, thrive in a fast-paced environment and want to develop your career in fundraising, we’d love to hear from you.

Key Responsibilities

• Work with the Community & Challenge Events Manager to deliver tailored supporter journeys and outstanding stewardship for community and challenge event fundraisers.
• Support the Fundraising & Marketing Officer with stewarding leads and enquiries generated through advertising and outreach.
• Manage community fundraising and challenge event registrations via the MQ website and platforms such as JustGiving.
• Assist with creating engaging marketing and stewardship materials for community and challenge event supporters.
• Contribute to developing new ideas and opportunities that inspire supporters and grow income for mental health research.

Key Activities

• Build and maintain strong, rewarding relationships with MQ fundraisers.
• Work closely with Marketing colleagues to develop compelling content and materials.
• Keep all challenge event listings on the MQ website up to date.
• Respond to social media messages and moderate supporter comments as needed.
• Attend challenge and community events (including some evenings and weekends) to represent MQ and support participants.
• Serve as a key point of contact for third-party event organisers.
• Manage enquiries and registrations from community and challenge event fundraisers.
• Identify and cultivate new fundraising opportunities with schools, colleges, universities, and wider community groups.
• Keep MQ’s database accurate and up to date, working closely with the Senior Data Officer to ensure correct income coding.
• Arrange and send supporter packs and fundraising materials throughout the supporter journey.
• Provide wider team support as required.

Person Specification

We're looking for someone with:

• Experience of fundraising through challenge events or community fundraising.
• Strong communication skills – both written and verbal.
• Ability to build rapport quickly and manage a varied supporter portfolio.
• Creative thinker with the ability to generate and develop new ideas.
• Highly organised, with excellent attention to detail and the ability to manage multiple tasks.
• Confident using digital platforms, CRM databases and social media.
• A positive team player who brings energy and initiative.

Why Join MQ?

We offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Closing date:4th January 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

No agencies please.

Who we are

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.

About the role

We’re looking for a highly creative, organised, and experienced Marketing and Content Executive to support the delivery of engaging, high-impact marketing across our growing, purpose-led organisation.

Working closely with the Senior Marketing and Campaigns Manager, you’ll play a key role in producing and managing digital content, with a strong focus on social media, web design, and copywriting.

In this fast-paced role, you’ll drive our social media strategy, produce engaging content and blogs, and manage the design and research for our online Suicide Prevention Hubs. You’ll create compelling copy and visuals across multiple platforms and develop email campaigns and marketing strategies to boost our training course sales and sign-ups.

You’ll have hands-on experience with tools such as Mailchimp, Canva, WordPress, Google Analytics, Hootsuite, and Adobe Creative Suite.

We’re looking for someone who is self-assured, able to manage multiple priorities, and deliver high-quality work consistently. You should be comfortable working independently, making informed decisions, and taking ownership of your workload, while receiving guidance, input, and support from your line manager and the Head of Marketing and Communications.

Main Duties and Responsibilities

• Manage the creation and delivery of engaging, on-brand content across social media channels, collaborating with the Senior Marketing and Campaigns Manager to enhance reach and visibility.
• Keep our accounts a safe space by taking swift action on abusive or harmful comments, with full support from the team and training in our Social Media policies.
• Oversee the creation, design, and research of our Suicide Prevention Hubs, collaborating with charity partners, writing compelling copy, and coordinating podcasts and blog content.
• Play a key role in driving awareness, sales, and sign-ups for our training courses through effective marketing and promotion.
• Write and edit high-quality copy for blogs, website pages, emails, social posts, and other marketing materials.
• Design on-brand visual assets using Canva to support social, web, email, and print materials.
• Support the creation of award entries, press releases, and promotional materials as needed.
• Help maintain and update our WordPress website and landing pages, ensuring content is up to date, accessible, and optimised for SEO and user experience.
• Support the setup and delivery of email marketing campaigns, including building emails, managing lists, and reviewing performance.
• Contribute to ongoing audience and campaign research, including SEO keyword research, to inform marketing strategies and content planning.
• Assist with campaign reporting and provide administrative support to ensure smooth delivery of projects.

For this role, you will need

• Proven experience in creating and managing engaging social media content across platforms such as Instagram, X, LinkedIn, and Facebook.
• Experience producing high-quality content, including social posts, web copy, blogs, visuals, and email campaigns.
• Experience using design tools like Canva and Adobe InDesign.
• Excellent copywriting and proofreading skills with an adaptable writing style.
• Experience using WordPress, ideally with Elementor.
• Strong organisational and time management skills with the ability to juggle multiple projects.
• Willingness to learn and take direction and feedback from the Senior Marketing and Campaigns Manager and Head of Marketing, while contributing your own ideas.
• A genuine commitment to supporting vulnerable individuals and a passion for life-saving work.

Bonus points for

• Experience working at the fast pace of a charity.
• Proven experience working remotely in a small team with strong independence and resilience.
• Experience with video creation.
• Experience managing PR enquiries and writing press releases.
• Experience in sales, particularly course sales.

Why Grassroots Suicide Prevention?

At Grassroots Suicide Prevention, we’re committed to building a diverse, inclusive community and workplace where everyone can be themselves and thrive. We value the unique experiences and skills each person brings and actively welcome applications from people of all backgrounds. Our recruitment decisions are made based on skills, experience, and knowledge.

Our employee benefits include:
• Health Cash Plan and Employee Assistance Programme
• Learning and development opportunities
• A creative, friendly, and collaborative culture

Before applying

This role requires grit and resilience due to the remote working environment, sensitive subject matter, fast pace, and the need for flexible multitasking. If you’ve recently been affected by suicide, please consider whether this role is right for you, as some content may be emotionally triggering.

Key dates

Interviews will take place on an ongoing basis. Please note, our team will be taking a short break from 16 December to 5 January. Applications are still welcome, and we will resume shortlisting in early January.

Due to the high volume of applications, we are unable to offer individual feedback at the initial stage. If you do not hear from us, please assume you have not been shortlisted.

Additional information

Grassroots Suicide Prevention is in a period of transition and development, and the post-holder should be aware that their responsibilities may evolve to meet the organisation’s future needs.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

Membership Engagement Co-ordinator
£31,000 - £33,000 pa plus excellent benefits
London NW1 (with hybrid working)
Permanent, full-time

The Faculty of Public Health is recruiting to the new role of Membership Engagement Co-ordinator.

The Membership Engagement Co-ordinator will sit within the Faculty's small communications team to support a consistent and enhanced approach to engagement with Faculty members at local level, working closely with the Faculty's Local Board Members.

This new role will also seek to promote Faculty membership across the four nations of the UK, and provide other support to the Faculty's membership communications function.

The UK Faculty of Public Health (FPH) is full of people who are passionate about improving people’s lives.

We’re a small charity with around 20 paid staff at any one time. Every so often new opportunities arise for people to join the staff team and help to make a difference, but we rely on the amazing support of our members to deliver much of our important work. The Faculty of Public Health operates a hybrid working scheme with staff working 1 day a week in the office at minimum.

To apply please email your CV and covering letter via the application link. 

Closing date: 21 January 2026.

Senior External Affairs Adviser 
Contract type: Fixed Term Contract (12 months) 
Full time: 34.5 hours, we are open to a conversation about how you work these hours  
Location: Home based
Salary range: £43,000 - £48,000

About us 

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good. 

About the role

Join Macmillan Cancer Support as a Senior External Affairs Adviser, where you will play a vital role in shaping and delivering impactful change propositions and external affairs strategies across the UK. Your work will focus on delivering at-scale change for people with cancer, particularly the most marginalised groups. 

Key responsibilities:

• Provide senior-level advice to develop external affairs strategies aligned with Macmillan’s mission. 
• Lead cross-functional external affairs projects that are evidence-based and impactful. 
• Develop and manage relationships with political stakeholders, policymakers, civil servants and healthcare providers. 
• Provide high-quality insight and briefings to senior colleagues on the political landscape, and what the external opportunities and risks are. 
• Anticipate shifts within the external environment and adapt approaches to maintain our relevance and influence. 
• Collaborate with teams to ensure policy positions are strategic and evidence-based. 
• Represent Macmillan at external events, advocating for improvements in cancer care. 
• Coordinate campaigns to influence public policy and funding decisions. 

About you 

The successful candidate will have... 

• Proven ability to manage complex and sensitive external contexts, making sound judgements on tone and messaging. 
• Strong understanding of operating within a four-nations context and engaging with diverse stakeholders, including senior politicians and civil servants.
• Expertise in analysing complex policy issues and developing impactful, evidence-based policy positions. 
• Strong organisational skills and flexibility to adapt to changing circumstances and emerging issues. 
• Excellent communication skills which are adaptable for external and internal audiences. 
• Experience of working in multi-disciplinary teams or on multi-disciplinary projects. 

Recruitment process 

Application deadline: 23:59 on Tuesday 16th December 2025 

Interview date: Virtual interviews will be held on 8th January 2026 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Migrants Organise is seeking an experienced and values-driven Co-Director to join our leadership team and work closely with our CEO and the Senior Leadership Team (SLT) to strengthen Migrants Organise’s organisational infrastructure, support growth and sustainability.

This is a pivotal leadership role that combines strategic vision, grassroots solidarity movement building with hands-on management. The Co-Director will contribute to key aspects of organisational development, including strategic leadership, fundraising and financial management, staff management and development, governance, and capacity building of our grassroots membership to ensure that our mission and movement values are reflected in our internal systems, culture and external impact.