Supporter experience manager jobs in norbiton, greater london

If you’re passionate about the potential of gaming to drive real-world change, have the creativity and connections to build standout partnerships, and thrive in fast-paced, collaborative environments, this is your opportunity to lead bold, innovative campaigns that raise vital funds and awareness for children affected by conflict.

It’s an exciting time for War Child. We are sector leading with our heritage, connections, and relationships in the world of music, gaming and events. Our friends are superbly connected and ready to use their networks to help us. With a talented, hard-working team, we deliver amazing, creative and innovative fundraising in spades that has a huge capacity to inspire people.

 We are seeking a Gaming Partnerships Manager to join our team. This role offers the successful candidate the opportunity to create, activate & manage key gaming campaigns and partnerships, specifically managing one of our highest value partnerships: Jingle Jam. As an important member of War Child’s award-winning Gaming Partnerships team, you will have a direct impact on the lives of children who have been affected by conflict by raising funds and awareness within the video gaming industry.

Below are some of the key experiences and competencies we’re looking for. However, if you don’t meet every requirement, we still encourage you to apply—your unique skills, experiences, and perspective could be exactly what we need to help War Child reach and support more of the world’s most vulnerable children.

• In-depth knowledge of the games industry and its collaborative opportunities, especially where it intersects with streaming and charitable giving.
• Proven new business and account management skills that can use creativity to leverage contacts and experience to deliver income-generating activations.
• Strong experience of managing campaigns, including critically evaluating activities to achieve strategic priorities and maximise their effectiveness, able to meticulously plan and maintain a pipeline and budget income as well as manage your workload to meet deadlines, manage priorities, update stakeholders and hit targets.
• A confident presenter with the ability to pitch War Child passionately, concisely and professionally to potential gaming partners across all levels of seniority
• Excellent relationship management skills, with the ability to take a personalised approach to business relationships at all levels with corporates, content creators, and partners.
• Demonstrated success in achieving financial targets through account management and business development.
• Strong verbal and written communication skills, capable of distilling complex information into compelling and understandable documents, as well as influencing and negotiating effectively.
• Experience in developing and delivering supporter journeys and cultivation plans to recruit and steward supporters.

What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. 

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.

Join us and be part of a team dedicated to ensuring a safe future for every child affected by war. 

About International Lawyers Project (ILP) 

ILP is a network of talented and passionate pro bono lawyers drawn from diverse countries and cultures across the globe. We mobilise teams of legal experts to support the policy and legal needs of marginalised communities, their governments, and their social movement organisations. Our partners are civil society organisations, governments, community groups and investigative journalists.

Founded in the UK in 2005, we are staffed by a small core staff team of lawyers and thematic experts dedicated to using the law to achieve economic and environmental justice through strategic pro bono legal support. Over the last 20 years, we have supported partners in more than 100 countries.

We are proud to have a diverse staff and volunteer team reflective of the communities we support, from Africa, Latin America, Asia and Europe, with extensive expertise in our focus areas as well as law and international development. We work primarily in the Global South, with active projects across Sub-Saharan Africa, Latin America, and Asia, as well as in Europe. As a charity, our ultimate aim is to help our clients create long-lasting change in some of the world’s most disadvantaged regions. 

Our vision is a just and sustainable world in which the law serves as a tool for those who need it most. 

Role and Responsibilities 

We are looking to recruit an experienced, innovative senior legal manager to manage our international Governance & Accountability Programme. The ideal candidate will be a qualified lawyer (or international development professional with equivalent experience in rule of law /governance / NGO use of legal strategies), with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve anti-corruption reform. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.

Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs, governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. You will also nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, drafting fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.

Key Responsibilities: 

1. Implement the strategic vision for ILP’s Governance and Accountability (G&A) programme, in conjunction with the Senior Programmes Director, Senior Counsel, Legal Fellows, Executive Director, partners, staff and Board; 

2. Develop an expert understanding of the most effective policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others; 

3. Build and maintain ILP’s G&A programme. This includes:

· Liaising with partners to identify legal/policy/campaign needs and offer potential legal and/or policy reform solutions, including through conducting analysis of their activities; 

· Creating an active pipeline of G&A projects and cases including environmental crime and corruption, through identifying and engaging in regular outreach with potential new partners; 

· Ensuring an even spread of G&A projects across the five strategic programme pillars;

· Identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;

· Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries; 

· Representing the programme in external fora and events; 

1. Ensure effective project delivery and evaluation of impact including: 

· Managing & coordinating project implementation through the full project cycle; 

· Delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting; 

· Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s databases; 

1. Working closely with the Senior Counsel and Senior Programmes Director, lead fundraising activities to support both the G&A programme and organisational overheads, including exploring opportunities for potential funding with partners, liaising with and nurturing donors, designing funding applications and creating relevant budgets; 

2. Line management of G&A Legal Fellow;

3. Share in the necessary operational and administrative activities of the organisation and contribution to website and social media communications.

Candidate profile:

We are especially interested in candidates with the following skills and experience: 

· A qualified lawyer (or equivalent with significant relevant professional experience) with an  excellent understanding of how law is useful to achieving reform in our key strategic work areas: public procurement integrity, environmental crime and corruption, accountability for international corruption asset recovery, countering illicit asset flows and illicit asset recovery, and tackling the UK’s role as an international money laundering hub for enablers; 

· Understanding and enthusiasm for the concept and practice of pro bono legal assistance;

· Demonstrable project management skills and experience in an NGO (5+ years);

· Demonstrable experience in donor management, including drafting fundraising applications and budgets, nurturing new and managing existing relationships, meeting donor reporting requirements, drafting donor impact reports and raising funds for future projects and activities;

· Relevant experience and knowledge (either from previous work experience or study) relating to economic justice and/or environmental law and policy in an international development context;

· Ability to work on a wide range of tasks simultaneously, and at speed, including developing and managing relationships with a range of stakeholders (donors, NGOs, civil society organisations and government representatives), on an international basis;

· Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals; 

· Excellent research skills; strong administration and coordination experience in an NGO setting;

· Strong interpersonal and team working skills; 

· Comfortable working independently and proactively and as part of a small team with a busy caseload;

· Very high level of fluency in spoken and written English;

· Working knowledge of another language such as Spanish (desirable).

Key details about the position

· Travel: candidates must be willing and able to travel internationally 2-5 times per year, including fulfilling vaccination and other requirements.

· Our genuine support for equity, diversity and inclusion is illustrated by our current team.

· Visa sponsorship: we are open to sponsoring a UK visa application for an extraordinary candidate. 

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Communications Manager will play a key role in sharing the inspiring and powerful stories of our clients and the wider military community we support across the UK. They will be responsible for securing high-profile, meaningful media coverage that raises awareness of our mission to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. As we mark our 140th anniversary, this is a pivotal time for the Communications Manager to develop and deliver an integrated communications strategy across PR, traditional and new media, social media, and public affairs. Reporting to the Head of Brand and Communications, you will work closely with the Marketing Manager and the Community Engagement Manager and their teams to ensure consistent and aligned messaging across all marketing and
communication activity.​​

Interested? Want to know more about the Charity? Please visit the Charity Website

Eager to know more the role? Have a look at the Job Description attached.                                                                           

What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025.

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.

Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries. 

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the Northern England region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across Northern England. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the Northern England region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across Northern England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Northern England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Position: Head of Product and Systems Management 
Hours: Full-time, 35 hours a week 
Contract: Permanent 
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits 
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. 

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics). 

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our Product and Systems Management team are responsible for: defining our product vision; setting the product strategy; and executing on it by delivering new functionality that meets customer needs and supports business goals.

Across all of our products our Product and Systems Management team cover the following areas:

• Being fully responsible for the provision and management of the system
• Owning the list of user requirements. These are known as product backlog items (PBIs) and are drawn from user group meetings/discussions. These PBIs are then scheduled for build and release. 
• Manage the relationship with any external support companies for the relevant products and interconnected products and systems including accounting online, bank checking and deduping systems.
• Manage the data cleanliness, accessibility, availability and retention in accordance with our data governance and security policies particularly the information and data management framework. And develop and maintain automated processing of bulk data.
• Enshrine continuous improvement into the use and development of our Products.

Our use of Product Management comprises of all of our critical business systems (Finance, HR, Intranet, Microsoft end user applications).

Our Head of Product and Systems Management plays a crucial role in the development and delivery of our Product and Systems Management. This role is also responsible for defining and delivering the Product and Systems Management team’s strategy/roadmap and ensure they are delivered. 

For this role we’re looking for:

• Expert level experience of managing a Systems Support Team
• Expert experience of Product Management
• Experience of managing external stakeholders and 3rd party suppliers effectively

Closing date for applications: 9:00am on Thursday 15 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job type: Full-time or part-time

Location: Centrally located, light and airy office with great views on Regent Street, London. Hybrid working possible, minimum 3 days per week in office.

Benefits: 25 days’ holiday allowance, flexible working, occasional 1-2 days extra holiday for Christmas period. Part-time holiday allowance will be pro-rated. 

Reports to: Chief Project Officer at the Global Returns Project

Timetable: Candidates will be considered on a rolling basis

Preferred start date: 2nd June 2025

What we are looking for

We’re looking for a highly motivated individual to play a key role in helping us grow our supporter base, communicate our impact and keep our operations running smoothly.

You’ll be someone who enjoys writing and communicating clearly, whether that’s through social media posts, stakeholder newsletters or event invitations. You’ll be confident using digital tools and keen to learn how to manage and improve our new CRM system and website content.

You’ll be a highly organised multitasker who’s excited to contribute across a wide variety of projects – from events and fundraising campaigns to charity research and donor stewardship. You’ll thrive in a small team, taking initiative and juggling priorities in a fast-paced, mission-driven environment.

You’ll care deeply about climate and nature and be motivated to make a meaningful difference in this decisive decade for our planet. There will be opportunities to develop skills across all aspects of GRP’s work, with support from a collaborative and experienced team.

Skills required

1. Excellent written and verbal communication skills
2. Strong digital literacy and confidence using online tools
3. Team-player with a collaborative working style
4. Time management and self-organisation skills
5. Ability to take initiative, identify problems, and solve them creatively
6. Very high attention to detail
7. Ability to conduct thorough, independent research
8. Excellent understanding of, and passion to address, climate change and biodiversity loss

Skills preferred but not required

1. Experience organising events or coordinating logistics
2. Experience using a CRM platform (e.g., Beacon, Salesforce, etc.)
3. Familiarity with website content management systems (e.g., WordPress, Squarespace)
4. Basic data handling or analysis skills (e.g., Excel or Google Sheets)

Main duties and responsibilities

Communications (30% of work)

• Write and publish short regular newsletters for GRP’s stakeholders, including portfolio donors, wealth adviser partners and donors to operating costs.
• Manage and publish weekly content for GRP’s social media accounts, including LinkedIn and Instagram.
• Manage and curate content for GRP website, ensuring information is accurate, up-to-date and maximising opportunities to attract new donors and supporters.
• Coordinate with GRP’s third-party web developer on website maintenance and regularly re-evaluate site structure/functions to maximise its efficacy and usability.

Event planning (30% of work)

• Lead coordinator for in-person and virtual events, in line with events strategy devised by Strategic Relationships Manager.
• Lead event promotion and liaise with venues, speakers, catering, attendees, videographer, graphic designer, etc to ensure events are well-attended and well-run.

Research (20% of work)

• Drive ad-hoc research projects to support GRP’s partnership-building, core fundraising and portfolio selection/assessment efforts.
• Analyse potential sectors and charities for inclusion in GRP’s charity portfolio.
• Identify and research high-quality trust and foundation leads in line with core fundraising strategy.
• Identify and research high-quality leads for wealth adviser or other corporate partnerships.

Customer Relationship Management (CRM) (20% of work)

• Manage GRP’s new CRM system (Beacon) on behalf of team, ensuring the team uses the CRM system consistently, accurately, and effectively. No prior experience with CRMs required – training will be provided.

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week.  This role involves both face to face and virtual support in a hybrid model of working, you will work from home, Victim Support Office in London.

Do you want to make a difference every day?  Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability?  Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Islington (plus any information about travel, hybrid working, flexible)

As an Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships). 
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023

The Events & Community Manager role is a new position, created to give the attention and expertise needed to our large and profitable portfolio of virtual challenge events, which have collectively raised over £1m gross income per year for two years. It is a crucial role within the team, overseeing the innovation, planning and delivery of all virtual challenges. You will work with colleagues accross the organisation to seize opportunities, whilst ensuring best practice in our fundraising activity and infastructure, delivering brilliant stewardship during supporters participation in the virtual events and beyond. 

The position reports to the Head of Events & Community, and will line manage one Events & Community Executive. Collaboration will be important, especially with the senior Events team managers who lead the innovation, planning and delivery of third party and PCR owned bespoke events. 

Key Responsibilities

Strategy, Project Management and Income Growth

• Lead the strategy to maximise the value of PCR's virtual challenge events portfolio, working with the Head of E&C and others to take a long-term view, building on existing foundations to grow and maintain a sustainable income stream
• Oversee the project management of PCR's Facebook Challenges in the UK, leading end-to-end planning and delivery with the support of the E&C executives to hit ambition fundraising targets
• Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR's lifesaving mission
• Create and maintain good relationships with suppliers, venues, agencies and consultants to ensure great value
• Oversee the stewardship of fundraisers taking part in virtual challenge events, gaining a solid understanding of the audience, ensuring supporter journeys are relevent and engaging and using feedback to continually develop positive experiences for supporters
• Work with other events team managers to contibute to the planning and delivery of other activity areas, including third-party challenges

Product Development and Innovation

• Continue to grow and improve PCR's Facebook Challenge portfolio, staying up to date with sector trends and opportunities for new journeys, suppliers, propositions and tools, taking a test and learn approach and always ensuring that learnings are captured. For this, there will be realistic budgets and an understanding of the investment needed for new ideas
• Develop approaches to engage supporters beyone their initial participations, working with Public Fundrasing colleagues and others to test cross-selling journeys and maximise the lifetime value of virtual event fundraisers
• Work with other team members to improve other areas of social and virtual fundraising (e.g. non-challenge fundraising on Meta), ensuring all supporters are stewarded and income generaltion opportunities are seized upon
• Maintain a strong level of understanding of PCR's existing (and target) supporters in order to create and implement products & stewardship that motivate and inspire.
• Alongside the Head of E&C and other Events team managers, embed a culture of innovation and supporter insight
• Proactively collaborate internally, working with other teams to identify opportunities which meet PCR's objectives
• Be proactive in your personal development & look for opportunities to learn - with support from your manager

Team leadership

• Line manage one Events & Community Executive, overseeing their work, guiding them to improve & innovate in their role, and supporting their professional development
• Work with the other Events team managers to support (and where appropriate take a lead on) the development of processes and infrastructure in order to improve efficiency, compliance and best practice across the team
• Work closely with the Head of E&C and the other Events team managers on team strategy and capacity planning
• Work with the team to embed our agile ways of working, modelling the principle that we all take collective responsibility for the team's shared goals
• Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team
• Work with the Head of E&C and other Events team managers to embed and model PCR's organisational values: innovation, collaboration, accountability and championing the patient voice

As with everyone in the the Public Fundraising department, you may also get involved with other projects and tasks as appropriate to support all our activities. 

Attendance may be required at some weekend and evening events, for which TOIL will be given. 

Skills and Competencies

Some of the key attributes of the Events & Community Manager will be:

• A willingness to get stuck in, proactive attitude and eagerness to learn
• Confident event and project management skills, including end-to-end planning, budgeting & results tracking
• An understanding and (ideally) experience of large-scale virtual challenge events or similar peer-to-peer fundraising activity
• The ability to see opportunities and drive progress in existing events - and finding our next successful ones!
• An understanding of good line management practice and the ability to take a leadership role within the team 
• A strong sense of personal accountability.
• Excellent organisational skills and an ability to juggle multiple competing priorities/ projects, identifying the most valuable use of your time
• Great communication and stakeholder management skills
• The ability to motivate and inspire a range of audiences through relationship building and storytelling
• Good attention to detail and IT Skills
• A strong belief in the work we do at PCR and committed to PCR's values

How to Apply 

Please submit your CV and a cover letter explaining why you feel you would be a good fit for the role.

The closing date for applications is the 7th of May and interviews will be held on the 13th and 14th of May. 

For more information about our organisation, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool. 

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

Applications close 23:30 on 13th May with online interviews scheduled for w/c 19th May. Successful candidates may be invited to second round interviews in person at our London office w/c 26th May.

£36,348 per year (£45,435 full time equivalent)
28 hours per week
Remote
Fixed term maternity cover

What we're looking for

As our Research and Insight Manager, you'll lead a dynamic research program that informs our strategic direction and drives impactful change. Your insights will contribute to building a deeper understanding the lives of blind partially sighted people, along with the external factors that influence them, and will shape RNIB's activities across all areas of our business.

What you'll be doing

With extensive experience of conducting qualitative and quantitative research studies, you will be producing actionable insights and recommendations resulting from research with a variety of audiences. You'll be collaborating with stakeholders to plan the research and working with internal teams and external suppliers to deliver a range of high quality, complex research studies to guide decision-making.

You'll also be responsible for line managing a team of researchers, developing and nurturing them to build their skills and experience in a variety of research methodologies and related subjects.

What you'll need to succeed

You'll have substantial experience of conducting and commissioning a wide variety of research studies. You'll also have strong analytical skills with the ability to understand a wide range of data sources and to express complex information in a clear, concise, and compelling way.

You'll be comfortable leading cross functional project teams and using agile methodologies to achieve project goals. You'll also demonstrate a strong ability to build effective stakeholder relationships and influence decisions.

This maternity cover role will lead a passionate team that champions the voices of blind and partially sighted people and puts the lived experience of sight loss at the heart of everything we do. You will be ale to contribute to this, perhaps through experience in the healthcare or not for profit sectors, and will ideally have a mix of research agency and client-side experience.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty. 

Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.

Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued. 

This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.

Who are we looking for?

We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships. 

The ideal candidate will have: 

• Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising. 

• Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.

• Strong planning and organisation skills, with the ability to handle multiple activities simultaneously. 

• Proven record of being results-driven and achieving agreed fundraising targets ad outcomes. 

• Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required 

Interviews: 19 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation

Support Time and Recovery Worker (Female only, Fixed Term Contract)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Time and Recovery Worker 

Location: Based in Lewisham, across various homes, hospitals, wards, and supported living accommodations

Salary: £27,000

Shift Pattern:  37.5 hours per week, Monday to Friday 09:00 - 17:00. Please note that this is a 12 month fixed term contract.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

About the role

This role is a great opportunity for someone who is passionate about supporting those who struggle with complex needs, substance use, and dual diagnosis. We are looking for someone who can work flexibly to support residents and participants who struggle to engage with the support available to them through various providers. You will be at the heart of engaging our participants to regain motivation and the strength to step down from acute psychiatric wards and other supported living, by empowering them with the relevant skills and knowledge to support their journey. You will support them towards achieving their personal goals including independent living. You will be based across various homes, hospitals, wards, and supported living accommodations based around Lewisham.

You will provide pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve more safer, integrated communities for our stakeholders. The areas of support will include: Prevention, Transition, Activities of Daily Living (ADL), Support, and Social Inclusion. 

This role will work alongside South London and Maudsley NHS Foundation Trust (SLAM) who provide the widest range of NHS mental health services in the UK. They also provide substance misuse services for people who are addicted to drugs and alcohol with 4,600 staff serving a local population of 1.3 million people.

• Support a caseload of participants, contribute to the development of support plans, risk assessments and reviews.
• Positively promote the pathways available towards independent living within the community. Ensure participants understand what tools and resources are available to them to regain independence.
• Participate in, and encourage R&Ps to participate in the running and development of projects, initiatives, training and volunteering.
• Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
• You may need to attend external appointments when required.
• Admin duties will vary, this includes maintaining confidential records in a timely manner using 

About you

We are looking for someone who has a true passion to support those who face challenges with their mental health, substance use, and who have various complex needs. You will be able build rapport and trusting relations with others in a professional setting including with people who don't necessarily want to engage, you will be able to motivate them to build positive outcomes. You will be adaptable and flexible in your approach, and understand that each individual has different level and types of support needs, you will be able to flex your approach to suit the needs of different people. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in supporting others.

• You will have previous experience working with people with multiple and complex needs, substance use, and dual diagnosis
• You will be proactive in your approach, able to use your own initiative to resolve challenges
• You will have resilience and a creative approach to overcome barriers
• You will be able to show empathy and compassion to our residents, and different challenges they face
• You will be able to motivate, and empower others to achieve their personal goals and overcome barriers
• You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily
• You will have previous experience in creating co-produced support plans, key working, and care plans
• You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges

We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• This role is eligible to receive a Monthly travel card reimbursed ( zone 1-3)
• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

About This Job

We are seeking a highly organised and proactive Service Support Officer to join our Service Operations team. In this role, you will play a key role in supporting cadet units by assisting with their queries, resolving technical issues, and providing guidance & training on digital systems. You will ensure that users receive timely and effective support, helping them navigate challenges and make the most of our digital services. Additionally, you will collaborate with stakeholders to enhance system functionality, produce analytical reports, and contribute to the ongoing improvement of our digital solutions.

This is an exciting opportunity to work in a dynamic digital environment, supporting applications that enable the smooth operation of Cadet Forces across the UK. If you have strong administration and IT skills, excellent communication abilities, and a problem-solving mindset, we’d love to hear from you!

Responsibilities

· Provide direct support to cadet units, assisting with system queries and problem-solving.

· Manage helpdesk queries, ensuring timely and effective resolution of technical issues.

· Collaborate with stakeholders to understand their needs and support digital solutions.

· Identify and report system bugs to the development team.

· Produce clear and effective user guidance materials.

· Generate reports using Oracle Analytics to support decision-making.

· Undertake additional tasks as required.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.

Interviews will be held (virtually) during the week commencing 26th May 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

The mission of Jews for Jesus is to “Relentlessly Pursue God’s plan for the salvation of the Jewish people.”  Our missionaries carry out the core work of the ministry in the greater London area.   The objective of the role is to support the Charity in operational management, governance, and compliance. The position is essential for ensuring smooth day-to-day operations while strengthening internal policies, implementing a robust risk management framework, and assist with accurate reporting to the Board.

The Administrative Manager is a vital part of our team coordinating all the administrative and operational areas of the charity enabling the missionary staff to focus on sharing the Gospel with Jewish people. Specific responsibilities include day-to-day finances and bill paying, budget development, daily and long-term upkeep of facilities, general administration, HR, and project management.  Problem solving is a significant requirement of the position.   The successful candidate should be able to anticipate needs, evaluate solutions, and resolve problems that arise within the branch.

Benifits include 28 days holiday plus bank holidays and 10% employer pension contribution.