Supporter experience manager jobs in northampton, greater london
Hours: Full time 37.5 hours per week or part time 30 hours per week
Salary: £30,371 - £39,716 (pro rata for part time working)
Contract: Permanent (hybrid working)
Area of work: Predominantly in the west of our area (may be required to assist across other parts of the South East).
Are you passionate about connecting people with nature and empowering communities to protect rivers? Do you have experience delivering engaging volunteering and citizen science programmes that inspire real environmental action? Join us and play a pivotal role in restoring rare chalk streams, and other river habitats.
About the Role
SERT’s ambition is to reach as many people as possible in the South East, to teach and show them the importance of rivers in the environment, and how everyone can play a part in restoring them. We also want to be more reflective of the diverse communities who live in the South East, and build partnerships within these communities to reach a broader audience.
This role will lead the development and delivery of volunteering and community outreach activities that connect people with their local rivers. Activities will include practical volunteering such as river clean-ups, planting days, and invasive species control, as well as citizen science, guided walks, and community workshops.
About you
For this role we are looking for someone who is:
- A self starter who is able to research, approach and secure funds for developing your programme of delivery.
- Enjoys and has a demonstrable experience writing, organising and managing a programme for volunteers and communities.
- Enjoys seeking out new opportunities and funding as well as keeping your existing volunteers engaged.
- A people person, who is able to plan, organise and multi task. You can think on your feet whilst being adaptable to varying situations, always remaining calm.
- Deeply passion and understanding of our natural environment and enjoy outdoor activities.
About us
Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We are a fast growing Trust looking to expand what we are able to offer our communities, to understand their natural environment, including rare chalk streams, within the South East of England. We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.
Please visit our website for more information.
How to apply:
You will need to email the following documents in (details are on our website) :
- Your CV
- a completed SERT Application for Employment - please specify if you are interested in full-time or part-time working.
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on Sunday 21st September 2025. We reserve the right to close the recruitment early.
Interviews will be potentially w.c. 29th September 2025.
If you would like to discuss the position please visit our website for more information on how to do this.
Please note: All applicants must have the right to work in the UK. We do not have a sponsorship licence for overseas applicants.
All applicants must have a full driving licence and access to a vehicle.
We help rivers thrive again for communities and nature.




The client requests no contact from agencies or media sales.
HOME-START HILLINGDON (HSH)
Volunteer Lead Co-ordinator (Full-time)
Permanent Full-Time Contract:
Hours: 36 hours per week (full-time)
Salary: Circa. £37,704* (including OLW) NJC scale point 24-26
(Starting salary dependent on experience) *Based on SCP 24 (full-time)
Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life
We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.
Purpose of the Role
To lead on the recruitment, development, training, and well-being of a team of volunteers who deliver vital Home-Start support to families. The role involves managing a caseload of volunteers and supporting families directly where appropriate. Over the course of the year, an average of one day per week will be dedicated to leading volunteering strategy and practice, with the remainder focused on family support delivery.
Key Responsibilities. As Volunteer Lead Co-ordinator you will:
- Carry out initial home-visits and support families to set and monitor goals
- Match volunteers with families according to need and capacity
- Supervise an appropriate caseload of volunteers and enable them to support families
- Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
- Lead volunteer recruitment to grow and sustain HSH’s diverse pool of volunteers
- Create marketing materials (flyers, social media, newsletter content) in collaboration with Communications and Campaigns Coordinator (CCC
- Oversee and co-ordinate the delivery of Volunteer Preparation Courses
- Organise / deliver a programme of training sessions for current volunteers
- Lead on annual volunteer social events and develop ongoing opportunities for volunteer recognition and reward
You will need to be a car owner/driver
To Apply:
Please send us your CV with a cover letter that gives clear evidence, with examples, of how you meet all the points listed in the Person Specification
CV’s without a cover letter addressing the points on the Person Spec will not be considered.
Closing Date: Monday 22nd September at 9am Interview Date: Friday 3rd October
(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.
Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.
Company limited by guarantee Registered in England and Wales - No. 04612504 Registered Charity No: 1100534
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: London Living Wage £27,007.50 p.a. FTE
Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking interns to work in London and North Kent
Reporting to: Programme Hub Manager
About the Role:
Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working or Task & Finish groups.
We are particularly looking for individuals at the start of their career interested in working directly with young people within our Delivery Team
As a Delivery Team Intern, your key duties and responsibilities could include:
· Supporting the team to deliver fun and engaging programmes and activities for young people to get them ready for the working world by building on their skills and confidence.
· Supporting the team in the development of effective long-term working relationships with schools and referral partners.
· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.
· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.
· Please note that you will be required to travel across London regularly
About You
What we’re looking for in our new Intern(s) includes:
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
· Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work.
· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
About Us
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
What we offer:
As one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us. Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year (FTE), which increases by a day each year after 2 years’ service up to a maximum of 30 days, plus an additional discretionary “Day for You”
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match employee contribution up to 7%
· All travel expenses covered over and above regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply.
Closing date: 9am on 26th September 2025. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this role on this page.
The client requests no contact from agencies or media sales.
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Gateway Assessor
NJC Scale 2 - £28,958 to £29,337 per annum
Full-time – 35 hours per week
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:
- Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
- An understanding of the main enquiry issues involved in assessing clients' problems
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Tuesday 16 September 2025
Interviews: Friday 19 September 2025
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Registered charity no:1070263
“Providing free, independent, confidential and impartial advice”
We are hiring a Community Engagement Officer to join our ambitious team. Reporting to the Community Engagement Manager this role will work closely with a second Officer, already in post, to support the growth of our Community Giving Program from £320,000 to £650,000 over the next three years.
The Community Engagement Officer will be be responsible for implementing our donor acqusition and retention strategies for key organisations across our catchment area; identifying new opportunities for growth and analysing the effectiveness of fundraising initiatives to ensure targets are achieved. The post holder will excel at providing exceptional stewardship and using data insight to guide decisionmaking.
ABOUT YOU
We are seeking a professional fundraiser with demonstrable experience in community fundraising or corporate partnerships. Experience managing a portfolio of community groups or in securing successful long-term partnerships is essential.
You will be a friendly, empathetic and confident public speaker who enjoys networking with a variety of internal and external stakeholders – able to instantly connect with others and communicate effectively about our work.
You will hold a full UK driving license and be willing to travel across our catchment area to meet supporters.
Occasionally undertaking weekend, early morning, and evening work – time off in lieu will be given.
Kindly see the attached job description for more information about this opportunity. We encourage early applications, as we reserve the right to close this role early if we receive sufficient applications.
Please note an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision, reflect our commitment to safeguarding the families we support.
Applications will be reviewed as they are received, and we reserve the right to close this role early. We therefore encourage you to apply as soon as possible.
Noah's Ark Commitment to Diversity, Equity and Inclusion
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disability-confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
We help children who are seriously unwell make the most of every day





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Success Club
Success Club is a London-based growing charity dedicated to supporting children and young people who are at risk of disengaging from education. Our mission is to empower children and young people who are at risk of under-achieving to fulfil their potential. We aim to help them rise up above their negative behaviour patterns and environments, through a series of reflective learning, confidence building and positive behaviour led programmes that have mindfulness at their heart; these can be delivered directly into schools (educational settings), online or through effective partnerships.
Our vision is to create a future where every at-risk youth thrives, enabling a society filled with successful children and young people. Our aim is: ‘no child left behind’.
About the Role
We are looking for an experienced and enthusiastic Fundraiser to join our friendly team. We seek someone who feels passionately about our mission, to help us to drive income and ensure Success Club can continue to change lives, by building strong engagement with our donors and fundraisers. You will build on our past successes by managing existing relationships with, and making new grant-applications to Trusts and Foundations. We are a small core team and ideas are welcomed! You will identify new avenues for fundraising, and help us explore a growing portfolio of community support, to ensure the best possible experience for individual supporters and donors.
As Fundraiser, you’ll be the first point of contact for all inbound fundraising enquiries—whether by email, phone or at in-person events. You will nurture relationships with our existing individual and corporate supporters and identify and cultivate prospective donors.
You’ll be proactive and organised, passionate about delivering outstanding supporter experiences, and will have a strong understanding of the charity sector. Familiarity with fundraising databases or CRMs is also a plus.
The role will involve representing Success Club at occasional meetings and events, where you’ll be well supported by our existing team of Trustees and the CEO & Business and Operations Manager. There may be occasional out-of-hours work required. You’ll be a strong communicator and natural networker who enjoys building relationships and presenting.
Measures of Success
■ Strategic Communications – Delivering compelling, high-quality written applications, proposals, and reports to funders, alongside excellent verbal communication with stakeholders and partners.
■ Supporter Stewardship – Proactively identifying and cultivating relationships with high-value supporters, including trusts, foundations, and corporate sponsors, to increase engagement and secure long-term support.
■ Bid Development – Writing successful funding bids and grant applications that align with funder priorities and Success Club’s mission, achieving or exceeding income targets.
■ CRM/Data – Maintaining accurate and comprehensive records of donor interactions, applications, and outcomes in line with GDPR, enabling effective pipeline management.
■ Events & Representation – Attending and supporting community, corporate and networking events to raise the charity’s profile and create new funding opportunities.
Fundraising Executive Responsibilities
■ Deliver Against Fundraising Targets – You will work to a pre-agreed fundraising target, with a focus on generating income through writing high-quality funding applications to trusts, foundations, and corporate partners.
■ Be a Welcoming First Point of Contact – Provide a professional and helpful response to all supporter and donor enquiries across phone, email, and in-person interactions.
■ Individual Donor Strategy Development – Design and implement innovative and tailored supporter journeys to retain and grow donor engagement, particularly for high-value funders.
■ Third-Party Fundraising – Act as the key contact for all independent fundraising initiatives and offer advice and tools to maximise their success.
■ Reporting – Produce regular and accurate fundraising performance and pipeline reports for internal use and funder updates.
■ Funding Applications – Take the lead on writing compelling, well-researched funding bids to trusts, foundations and corporate partners, including tailored proposals, reports, and budgets.
■ Represent Success Club – As required, attend meetings, relevant seminars, pitches, and external events to represent the charity, network with potential funders, and raise organisational visibility.
■ Values and Culture – Uphold and model Success Club’s values of inclusivity, empowerment, and mindfulness in all aspects of your work.
■ Sector Awareness – Stay up-to-date with sector trends, funding opportunities, and changes to grant-making practices and regulations.
The client requests no contact from agencies or media sales.
We are looking for a Project Delivery Officer to help drive the success of our IT infrastructure and services projects. In this vital role, you'll work at the heart of our Technology team, supporting the coordination of key activities, managing resources, and ensuring projects are delivered on time, within scope, and to budget. All to help us better serve the dogs in our care.
This is role is a fixed term contract until 31 March 2027.
What does this role do?
As Project Delivery Officer you will:
- Coordinate and monitor project activities, resources, and schedules to ensure timely and efficient delivery.
- Liaise with internal and external stakeholders to define project scope, requirements, and objectives.
- Track progress, manage risks and issues (RAID), and escalate concerns when necessary to maintain momentum.
- Maintain clear and accurate project documentation, including plans, reports, and financial updates.
- Support internal communications and facilitate lessons learned reviews to drive Top of Form
Could this be you?
With proven experience of either project management, operations management or team management, you will have familiarity with project management methodologies such as Agile and Waterfall. An excellent communicator you will have great organisational and problem-solving skills. Driving license is essential.
What does this team do?
The Deputy CEO Directorate (DCEO) plays a key role in overseeing Dogs Trust's internal operations, ensuring the effective management of the Charity’s financial, legal, IT, efficiencies, facilities, and governance functions. The Directorate works closely with senior leadership to support the organisation's Rehoming Centres, prevention programmes, and international efforts. Its focus is on ensuring smooth internal processes and great customer service, that enable delivery of the mission and strategic goals of the UK's largest dog welfare charity.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
We are looking for that special person with drive, empathy and business acument to support Circle an already proven and successful youth employment charity to the next level. Our model achieves very high outcomes as we take small cohorts and listen to what our young people want. We have partnerships with many large corporates who understand how we are differant from most charities.
You must send a full CV and cover letter to apply and have two references
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner seeks an experienced VAT specialist who will be able to lead in preparing and submitting their VAT returns, and supporting the team in completing outstanding bank reconciliations.
Requirements
- Solid hands-on experience with VAT compliance (returns, reconciliations, partial exemption).
- Experience in completing outstanding reconciliations (working through transaction listings, investigating discrepancies, and ensuring the finance system is up to date).
- Comfortable working with manual data extracts and reports.
- Experience with Dutch VAT (preferred, but not essential).
- Strong Excel and reconciliation skills.
- Strong attention to detail and a methodical approach to the work.
- Able to pick things up quickly and work independently
This role offers remote working either in the UK or from Netherlands; candidates will need to have the right to work in either country. This is a 2 month fixed-term contract, and offers part-time working (minimum 3 days/week). An immediate start is required.
Job Title: Parent Carer Adviser (Families of Children/Young People with Disabilities within the Earls Court Area)
Location: Hybrid – Home based and community venues across the Earls Court area (with travel within Hammersmith and Fulham as required)
Salary: £28,000 – £30,000 FTE per annum (pro rata)
Hours: Part-time – 18 hours per week
Contract: Fixed term for 12 months (extension subject to funding)
About the Organisation
We are a long-established parent carer forum dedicated to supporting families of children and young people with disabilities. Founded over 25 years ago, we recently celebrated our 25th anniversary — a milestone that reflects our enduring commitment to advocacy, empowerment, coproduction, and peer support.
After many years under the umbrella of HF Mencap, we became an independent Community Interest Company (CIC) in 2023. In April 2025, we were honoured with a Civic Award from Hammersmith & Fulham Council in recognition of our impact and dedication. Our small but dynamic team works passionately to support parents and carers in navigating the often-complex world of disability services. Through personalised advocacy, accessible information, and regular activities such as coffee mornings, training and information sessions, we create safe, welcoming spaces where families can connect, learn, and feel heard.
We play a central role in service development and co-production across our area, ensuring that the voices of parents and carers shape the services their children depend on. From influencing policy to supporting individual families, we are proud to be a trusted source of guidance, strength, and community.
Our work is overseen by the Steering Committee and governed by the Board of Directors, which ensures we remain responsive, inclusive, and rooted in the needs of the families we serve.
About the Role
Are you enthusiastic about empowering families and ensuring access to the right support? We are looking for a compassionate and experienced Parent Carer Adviser to support families of children and young people with disabilities in the Earls Court area
In this role you will:
- Provide 1-to-1 advice and advocacy and group sessions in community setting
- Deliver information sessions or workshops to help families navigate support services.
- Offer tailored signposting to local, educational, health and social care resources.
- Develop strong relationships with professionals at all levels and advocate effectively when challenges arise
You will work from home and run regular sessions in the Earls Court area, collaborating with families and community partners to reduce isolation, promote access to entitlements, and support informed decision-making.
We are Looking for someone who:
- Has experience providing advice or advocacy to individuals in a community or voluntary sector setting.
- Has a knowledge and understanding of at least two of the following areas:
- Adult/children social care
- Special Education Needs and the Children and Families Act
- Health (including mental health services, Continuing Health Care)
- Housing
- Youth services
- Understands the challenges faced by families of children with disabilities/ SEND.
- Can build trust with diverse communities and communicate clearly and empathetically.
- Is confident delivering group sessions or workshops
- Can maintain accurate case records and work with safeguarding procedures.
What We Offer:
- A supportive, flexible working environment
- Regular supervision and training opportunities
- The chance to make a real difference in people’s lives.
Closing Date: 22nd September at 12 pm midday.
Interviews: 30th September/1st October
Start Date: Immediate start (subject to DBS checks and references)
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
No agencies please.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Enfield VCS in Enfield.
Sounds great, what will I be doing?
In this role, the individual will work as part of a multidisciplinary NHS team—alongside clinicians, social workers, and community partners—to support adults with moderate to severe mental illness. They will hold a caseload of service users, acting as a key point of contact and contributing to care planning, progress monitoring, and discharge support, using the RiO clinical records system. Working collaboratively with service users, they will co-develop person-centred recovery plans that prioritise social goals and community integration. Building strong therapeutic relationships using trauma-informed and strength-based approaches, they will support individuals in achieving personal recovery goals. The role includes helping service users access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. The individual will promote recovery-focused, jargon-free communication, advocate for co-production and integrated care, and liaise with both statutory and voluntary sector organisations to support effective service navigation. They will attend clinical meetings and community events, representing both Hestia and the Community Mental Health Team, while maintaining accurate, timely documentation of all support activities and risk assessments. Safe and ethical practice is essential, including adherence to safeguarding protocols, health and safety procedures, and quality standards. Ongoing supervision, training, clinical oversight, and participation in annual appraisals will also form part of this role.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have an NVQ Level 4 in Care (or equivalent) or at least two years' experience working in a mental health setting. They will demonstrate a strong understanding of mental health issues, recovery principles, and co-production, along with experience collaborating with professionals, services, and community partners. The candidate should have knowledge of care planning, risk assessment, recovery tools, and relevant legislation such as the Mental Health Act. Excellent communication, relationship-building, and group facilitation skills are essential, as is the ability to work both independently and as part of a team in a fast-paced environment. Proficiency in IT systems, including electronic case management tools, is required. The candidate must be resilient, adaptable, and able to maintain clear professional boundaries, with a strong commitment to person-centred, trauma-informed practice. Desirable qualities include lived experience of mental illness or use of secondary care services, peer support training, knowledge of local community resources, and skills in training, mentoring, report writing, presenting, or speaking additional languages.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
What the job involves
The Health Information Coordinator is a vital role supporting a busy team that creates health information and communications for men who have been diagnosed with prostate cancer or those at high risk of developing it.
You’ll have the opportunity to play a key role in keeping all the health information on the website up-to-date and in line with the Patient Information Forum’s PIF TICK quality standard. As well as coordinating and editing the team’s social media communications. Supporting the promotion of our resources both internally and externally, you’ll help to evaluate the effectiveness of the service we provide.
The role is responsible for making sure all our health information publications are in stock, so we deliver an effective health information service for men and their families affected by prostate cancer. You’ll also develop and maintain administrative systems to support the team’s work including financial processing.
This role is fixed term until end of October 2026 covering an internal secondment.
What we want from you
We’re looking for a pro-active and highly organised person to join our team. You’ll be self-motivated and able to multi-task, supporting a busy team while keeping on top of your own projects. You’ll have experience of communicating in plain English across multiple platforms including social media and our website. You’ll also have the opportunity to develop an in-depth understanding of how medical and health-related information is produced to standard guidelines.
You’ll be a strong team player with excellent interpersonal skills, you’ll be happy communicating with a wide range of people, from men with prostate cancer and their families to specialist clinicians and researchers.
If you’d like to make a real difference to the lives of men with prostate cancer, we’d like to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 21st September 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 29th September 2025.
Community Alcohol Partnerships (CAP) is looking to engage the services of a results-oriented consultant with great people skills to set up CAP projects in high harm areas.
About Us
CAP sets up and supports local partnerships that aim to reduce alcohol harm in children and young people, improve their health and well-being and enhance their communities. Our mission is to create an alcohol-free childhood for all children and young people.
Role Overview
The successful applicant will have a track record of building effective partnerships, the people and communication skills to involve and engage a wide range of local stakeholders and the leadership and project management skills to support projects through each phase of their lifecycle including baseline evaluation, action plan delivery, post intervention evaluation and maintenance/sustainment. After a short familiarisation period the successful applicant will be expected to oversee fast-track development of new CAPs in priority areas and take responsibility for all aspects of their management with minimal supervision.
A key requisite of the role will be the ability to forge effective public/private sector partnerships between statutory agencies, schools, youth charities and retailers following the CAP model and evaluation framework. The successful applicant may come from a police, public health, education, local authority or other relevant background.
Key Responsibilities
· Proactively identify opportunities for new CAPs and facilitate set up of new CAPs in priority areas.
· Ensure that all new CAP projects carry out appropriate and timely interventions and evaluate all activity in line with the CAP evaluation toolkit – including a baseline and post intervention evaluation.
· Raise the profile of CAPs in the North East of England and ensure that their impact is recognised by key stakeholders.
Specific duties to include the following:
o Represent CAP at all operational meetings.
o Ensure that Retail of Alcohol Standards Group (RASG) member companies play a full delivery role in each CAP where they operate as businesses.
o Liaise as appropriate with strategic leads within local enforcement authorities and other partner organisations to initiate and complete agreed actions.
o Encourage all projects to achieve positive local media coverage including via social media and regional news/broadcast media.
o Ensure that all projects carry out as a minimum a baseline (pre-CAP) evaluation and post intervention evaluation following the CAP evaluation framework and project management survey tools.
o Produce a monthly progress report on all schemes and pipeline activity.
o Attend and participate in regular CAP update meetings on Microsoft teams (x12 pa).
o Assist with event planning and profile-raising opportunities such as MP visits to CAP projects.
Skills, attributes and experience
- Essential to the role will be the ability to persuade key stakeholders at local and national level of the need to address underage drinking problems and to facilitate effective and dynamic local partnerships involving any/all of the following sectors: local authorities, education, child protection, social services, public health, police, retailers and licensing.
- Excellent organisational and sound project management skills.
- Great people skills with the ability to build consensus and motivate partners to play a role in timely delivery of an agreed action plan.
- Act as an ambassador for CAP at meetings and events including parliamentary events.
- Excellent presentation and all-round communication skills.
- Capable administrator with the ability to keep accurate records including data collection around outputs and impact evaluation.
Remuneration: Consultancy fee of £320 per day depending on experience. Work will depend on ability to generate interest in setting up new CAPs but we anticipate as a guideline engaging a minimum of 3 days of consultancy per week. All reasonable and agreed travel expenses will be paid in line with invoice arrangements.
The client requests no contact from agencies or media sales.
Do you have extensive experience in supporting volunteering development in organisations with a wide range of volunteer roles?
We are recruiting for three experienced Volunteering Business Partners, who will partner with those managing volunteering in specific areas of the charity, building strong and credible relationships and a thorough understanding of their partnered areas to provide tailored volunteering advice, guidance and support to maximise the value that volunteering can bring.
About this job
As Volunteering Business Partner, you'll:
- Be an advocate for volunteering, working with teams and individuals in their areas to support them in putting the volunteering vision and strategy into practice, to a consistently high standard
- build and maintain strong working relationships with key stakeholders, working as a trusted partner for volunteering advice to help them deliver high quality volunteer experiences that support Dogs Trust’s aims and objectives
- take ownership of specific Dogs Trust-wide activities such as Volunteering L&D, Policies or Communication that support the volunteering vision and strategy
- promote a culture of continuous improvement and innovation across Dogs Trust through sharing observations, learning and ideas across the Central Volunteering Team to enable and ensure consistent standards of volunteering across Dogs Trust
- promote the importance of volunteering metrics (for example from volunteer survey and volunteer database) and use these to spot trends, identify risks and opportunities and tailor guidance accordingly in their partnered areas.
About you
To be successful in this role you'll have experience in supporting volunteering development in organisations with a wide range of volunteer roles, with a thorough and up-to-date understanding of best practice in volunteering, current trends and relevant legislation.
You'll have a proven ability to influence, engage and empower all stakeholders from senior leaders to core, with experience of managing your own workload, with ability to take personal responsibility for progressing volunteering activities in partnered areas, taking this further and using data and metrics to make recommendations at a higher level, enabling the design and implementation of wider interventions.
About the team
The role sits within the Organisational Development department which includes Learning and Development, L&D (Digital) and People Experience. The department’s role in Dogs Trust is to drive the People agenda in terms of:
- Culture – ensuring DT is an amazing place to work and volunteer
- Capability – we are empowered to be our best
- Commitment – engaged in our work and committed to our aims and to each other
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
This job can be based from any Dogs Trust location, with regional travel.
The client requests no contact from agencies or media sales.
HR Administrator
Service: Human Resources
Salary: £24,206.00 FTE per annum
• If office-based, additionally, £3,827 Inner London Weighting FTE per annum
• If home-based, additionally, £480 home-based allowance FTE per annum
Location: Family Action Head Office, London (N1) with hybrid working
We are flexible on hours of work and where this work is done. The salary provided above is for 37 hours per week based in our London (N1) office with hybrid working. This role could also be done part-time or from home. If you would like to discuss further, contact details are below.
Hours: Full-time (37 hours per week).
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and of-fer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Having launched our new HR system (iTrent) last year, we are looking for a detail-oriented HR Administrator with a can-do attitude, good communication skills and a professional and friendly demeanour to maintain the system; in conjunction with a team of HR Administrators, this role will provide full administrative support to the HR team and give front-line advice on basic queries to staff and managers.
If you have great administrative and data entry skills, commitment to accuracy, a flexible approach and enthusiasm for developing a career in HR then this may be the role for you. The ability to use your own initiative to identify and complete tasks and suggest improvements will make you an ideal candidate, as will your common sense and patience.
Main Responsibilities:
- Supporting the HR Operations Lead and HR Systems and Operations Manager with updating and maintaining the HR system (iTrent), ensuring accurate and timely data entry by utilising effective and efficient systems and processes.
- Being the first point of contact for all HR related queries, via phone and email, advising managers and employees on basic queries and escalating more complex queries appropriately.
- Ensuring the HR Administration team’s regular processes are carried out within appropriate timescales and tasks are completed in a timely manner.
- To collate, administer and share relevant and accurate information for the monthly payroll process.
- To draft and issue accurate HR correspondence relating to the entire employee lifecycle, including leavers, contract changes, maternity, sickness and annual leave.
Main Requirements (for details check the job description and person specification):
- Demonstrable experience of administrative procedures requiring a high degree of accuracy and attention to detail.
- Competent using the full suite of Microsoft Office programmes to enhance efficiency in the undertaking of tasks.
- Excellent oral and written communication skills including the ability to write employment letters and contracts, policies, procedures and reports.
Benefits:
- An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays.
- Up to 6% matched-pension contributions.
- Flexible working arrangements.
- Enhanced paid sick leave and paid family leave provisions.
- Eye care and winter flu jabs vouchers.
- Cycle to work scheme.
- Investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
- Follow the link to our website and complete our digital application form
- Closing Date: Sunday 14th September 2025 at 23:59
Interviews are scheduled to take place from 22 to 25 September 2025 virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed inter-view scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.