Supporter experience manager jobs in northampton, greater london

Location: Working remotely from home across the four nations of the UK, occasionally co-working spaces, with occasional travel

Start date: As soon as possible (Autumn/Winter 2025)

Salary: £46,725 (F/T pro-rated for 0.8 FTE to £37,380)

Benefits: 38 days annual holiday FTE including bank holidays so that you can choose when to take them (30.4 days pro rata). Pension Scheme. Flexible working arrangements. Access to co-working budget

Hours of work: Part Time at 0.8 FTE worked flexibly around business needs at 28 hours per week

Contract type: Permanent contract

Do you want to play a vital role in supporting a charity who are reshaping the systems that support children and young people across the UK? Are you excited to drive growth of the charity’s research and design consultancy by identifying and securing new opportunities for funding and impact? Do you have the skill and experience to lead our responses to six figure competitive bidding processes?

Dartington Service Design Lab is a national charity that harnesses experience, cutting edge evidence and design to tackle the challenges children and young people face today, securing thriving futures for tomorrow. As we move forward with our refreshed strategy, we are looking for a new Bid Writing & Business Development Lead to join our dynamic team.

We are seeking an individual experienced in developing bids in response to tenders, research and consulting opportunities. The role will lead the end-to-end bidding process, from identifying and nurturing suitable applied research, evaluation, service and systemic design and consultancy opportunities. The role involves reaching out to and  fostering relationships with potential bid partners, developing compelling proposals (involving the wider team as required), managing bid submissions, adherence to compliance requirements and deadlines, and supporting the team with preparation for interviews.

This role is instrumental in expanding the organisation’s client base, enhancing our visibility, and fostering sustainable growth through effective business development strategies.

As a team, we operate remotely across the UK with regular project-related travel. Our staff work from home or when appropriate, together in local co-working spaces, and normally, a few times a year we meet as a whole team for a few days to develop and connect.

Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.

Candidates should be aware that, in line with our commitment to equity, we have made the decision not to negotiate regarding salary on appointment or progression. The evidence shows that negotiation of salary is an inherently inequitable process that marginalises women and those from racially minoritised communities. We do, however, have a transparent grade and scale structure for all those in the Lab which, based on organisational affordability and satisfactory performance in role, will result in an increase to salaries every two years up until the ceiling of that particular role’s banding.

The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.

If this sounds like you, we’d love to hear from you. Find out more in the Candidate Briefing Pack.

Are you an experienced Finance professional looking for a new opportunity?

We have a vacancy for a Finance Business Partner to join our fantastic Financial Planning & Analysis team here at RBL. We’re looking for a Finance Business Partner who is passionate about the charity and welfare sector to join us and deliver high quality financial, commercial and business advisory support to our organisation.

This role will see you as a key member of the Finance team, working closely with the Senior Finance Business Partner to deliver robust financially planning and advice to our Fundraising directorate, supporting budget holders, Heads of Departments and Directors across this area.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will manage the month end process for your business area to ensure all regular journals are posted in a timely and accurate manner. Any necessary corrections should be made, and you will support budget holders with reporting and variance analysis.

You will develop trusted relationships to produce financial projections, budgets, forecasts and business cases, ensuring alignment with organisational strategy. You’ll be a keen problem solver with an eye for detail, an effective communicator and have a strong focus on customer service, planning and organising. 

You will have similar experience in finance and management accounting obtained in a complex organisation, and knowledge of a variety of accounting systems and financial reporting approaches. Experience working within the sector advantageous, but not essential.

As an accountancy qualification isn’t an essential requirement for this role, we would be open to funding elements of a professional accountancy qualification, pending the completion of a probationary period.
You will be contracted to our London, Haig House, Hub with a minimum expectation of two days per week working in person at the Hub (one day must be a Tuesday) and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About the role

We’re looking for an experienced and motivated Operations Lead to play a vital role at the heart of our organisation. This is a senior, hands-on post that combines strategic oversight with day-to-day delivery across all core operational functions - including HR, governance, IT and data, finance administration, and internal systems. You will lead the development and continuous improvement of the charity’s infrastructure, ensuring we are well-run, compliant, and set up to deliver real impact. Working closely with the Chief Executive and senior leadership team, you’ll take ownership of the systems and processes that enable our frontline work and support our future growth. The role involves both direct delivery and coordination - particularly through managing relationships with key external service providers in IT, HR, and finance. You’ll ensure these partnerships are effective, responsive, and aligned with the organisation’s needs. There may also be future opportunities to line manage an Operations Assistant or similar role, as the organisation continues to grow and develop its internal capacity. This is an exciting opportunity for someone who thrives on problem-solving, values good systems, and wants to help build a resilient and well-run organisation from the inside out.

About You

You’re an experienced operational professional who takes pride in making organisations work smoothly, efficiently, and compliantly. You have a strong track record of leading core operational functions - from HR and governance to finance processes, IT systems, and internal infrastructure - and you’re confident balancing both day-to-day delivery and strategic oversight. You understand what it means to work in a small charity: you're flexible, solutions-focused, and comfortable rolling up your sleeves when needed. But you also bring a mindset for continuous improvement - always looking for ways to strengthen systems, manage risk, and support others to do their best work. You’re confident working with external providers and partners, ensuring that outsourced support (in areas like HR, IT and finance) is well-managed and meets the needs of the organisation. You communicate clearly, build strong relationships across teams and disciplines, and take a thoughtful, values-led approach to your work. Most of all, you're motivated by the chance to contribute behind the scenes to meaningful change — ensuring that the operational foundations are in place for the charity to thrive and deliver real impact.

About Z2K

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do. 

How to apply

Please visit our website to view the full candidate pack and to complete the application form

Deadline for appications is Midnight 14th September 2025

This is a new role at Befriending Networks, as we seek someone who is up for the challenge of fundraising to support the continuation of our work in supporting the network of befriending organisations and ensuring that meaningful social connection is available to all.

The role will work closely with the CEO to deliver a fundraising strategy, which will focus on trusts, grant-givers, and corporate collaborations across the UK.  

You will be a skilled communicator, and you will be influential in how you present our work. You will be a self-starter and someone who takes pride in producing high-quality work. You will be courageous and curious as you work to position Befriending Networks as an investable charity. 

The key focus of this role

1. Generate income from small grants from trusts and foundations for specific projects and activities over the short to medium term.  

2. Assist the CEO in the preparation of strategic grant applications for work across the UK, with an initial focus on England, Scotland and Wales to deliver key priorities of our Strategic Plan over the longer term.

3. Development of potential corporate partnerships and collaborations. 

The Philharmonia is looking to appoint an experienced and inspiring Head of Education & Community Engagement to lead on the day to day running of learning projects, with a firm focus on developing and growing this work. With a proven track record of creative leadership, innovation and producing high quality music education and community projects, successful applicants will be led by a passionate belief in the power of orchestral music to transform lives, whether as audiences or participants.

Centred around our ambition to deepen our engagement in our residencies in and out of London, this role will be responsible for the creative and strategic development and execution of both our long-established programmes (like Hear and Now, and Orchestra Unwrapped), as well as co-creating and developing new, innovative projects addressing real needs in schools and community settings. The role will have a strong direct connection with our Community Boards, the advisory bodies in our residency areas, and the Music Hubs, as partners and co-creators. Candidates should have a progressive and well-informed approach to place-based and grassroots music-making and project creation, and a strong understanding of the latest developments in the music education landscape. 

Combining a keen grasp of participant needs, with sound understanding of commissioner and funder requirements, as well as a can-do, entrepreneurial attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector and shape the education and community engagement programmes of a leading orchestra.

Key Responsibilities 

Strategic Planning:

• Undertake research and mapping as required to ensure that projects and programmes respond to local and regional needs and is distinctive and complementary in the context of other providers.

• Keep abreast of educational policy and practice at national and regional governmental level, ensuring that project development is aligned with current thinking and strategy.

• Develop new bespoke and innovative education and community projects in strategic partnership with local and national bodies, allied to the core work of the Orchestra.

Leadership and Management:

• Provide creative leadership and direction for the Learning and Engagement Department, reflecting and clearly articulating the Philharmonia’s vision, mission and values

• Develop and motivate the members of the Learning and Engagement Team, and as required, manage the Learning & Engagement team’s support staff, such as freelance Project Managers, animateurs and musicians

• Sustain and strengthen existing partnerships for funding and delivery with key stakeholders including other NPOs, Local Authorities, Music Education Hubs, community groups, arts organisations and venues, private and public development agencies and schools, colleges and universities.

• Represent the Orchestra on the Strategic Boards of appropriate bodies in London and residencies (for example, music hubs)

• Ensure that key national and regional stakeholders have a detailed understanding of the Orchestra’s Learning and Engagement work, as well as ensuring effective and constructive communication with artists and musicians engaged in the Philharmonia Orchestra’s Learning and Engagement Programme

• Represent the Philharmonia Orchestra at external meetings and conferences, as required, acting as an advocate and ambassador for the Orchestra. 

• Lead and manage the Safeguarding for the Orchestra, ensure that the Philharmonia Orchestra’s safeguarding policy and procedure is up to date and effectively implemented, including taking responsibility as the Philharmonia’s Designated Safeguarding Officer; ensure that all relevant staff and freelance practitioners have current DBS checks. 

Programme Management and Delivery:

• Oversee evaluations of all projects to share outcomes with stakeholders and partners and to learn lessons for developing and delivering future projects. 

• Agree and manage budgets for the Learning and Engagement Department

• Commission and oversee production of project-specific marketing materials. 

• Help to develop and support the Orchestra’s Audience Development Strategy, in close partnership with the Marketing Director. 

• Oversee all aspects of project management, planning and production of the various projects and workshops which make up the Philharmonia’s Learning Programme

• Deputise for the Director of L&E as required

Skills and Qualifications

Essential:

• Minimum five years’ experience in a relevant role

• Knowledge of the education and community learning landscape

• Experience with managing and monitoring budgets

• Experience with producing and devising large scale, education, community or participation projects

• Excellent communication skills, with a personable and approachable style

• Experience of reporting tools and data visualisation, ideally for funders

• Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire

• Ability to read music and orchestral scores

• Ability to lead, mentor and train a team

• Willingness to have a hands-on attitude 

• Willingness to work unsocial hours, including evenings and weekends – must want to attend concerts and learning projects

Desirable:

• An education or community learning qualification or degree

• Experience of creating external reports and evaluations 

Westway Trust is seeking an enthusiastic part time Gardener who will take immense pride in the maintenance and development of the grounds and gardens across the Trust's 23 acres of land. You will be an effective, efficient and safety conscious gardener who ultimately will ensure the Trust's grounds and gardens and green spaces are always kept healthy and beautiful. This role will be critical to ensuring management of a vibrant, diverse and thriving estate.

Key responsibilities of the role include but not limited to:

• Gardening duties will include: Planting, monitoring the health of all plants and green spaces, watering and feeding plants, pruning trees and shrubs, fertilising and mowing lawns, weeding, dealing with pests and diseases, and keeping green spaces and walkways clean and clear of debris and litter / waste. 
• Working as part of the Grounds and Gardens team to maintain and improve soft and hard landscaping on Trust land as directed.
• Assisting in keeping Westway Trust’s land clean and tidy and reporting any damage.
• Co-operating with the Facilities Team, Events Team and other Westway Staff to deliver support to events as part of the wider organisation.
• Welcoming volunteers and community groups onto the estate to learn from the Grounds and Gardens team.
• Ensuring all relevant Health and Safety standards are adhered to with regards to personal safety, and the safety of members of the public using the gardens.
• Being responsible for the proper use, maintenance and safe storage of all plant, machinery, tools and equipment such as leaf blowers, strimmers, hedgecutters, graffiti removal equipment and mowers.
• Undertake planned and unplanned garden maintenance work on Trust grounds as directed.
• Engaging positively with the public and the diverse community in North Kensington and in accordance with our Equalities policies.

Knowledge and Experience:

• Experience as a gardener.
• Good communication skills and team working skills.
• Ability to work using initiative and be proactive, reliable and flexible.
• Good knowledge of plants, horticulture, horticultural processes and good plant identification skills.
• Practical ability to use and maintain tools.
• Experience of working in public open spaces.
• Knowledge of relevant health and safety procedures.
• Experience of managing greenhouse/indoor plants and plant propagation.
• Knowledge of pests and diseases and how to eliminate them.
• Demonstrable commitment to biodiversity and improving green spaces.
• Demonstrable understanding of the needs of diverse communities and a commitment to equality of opportunity.

Desirable:

• Driver’s license

Benefits of working for Westway Trust:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days (pro-rated for part-time staff) per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 14 September 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a capable Senior Acquisition Officer to develop, test, learn and grow our acquisition programme.

• Manage acquisition campaigns end-to-end across multiple channels (digital, lead generation, DRTV, telemarketing, face-to-face).

• Support, train and monitor fundraising agencies, including occasional UK travel for campaign visits.

• Deliver early retention activities to engage new donors and improve conversion and retention rate

• Oversee data management and reporting in Salesforce, ensuring accurate coding, reconciliation and trend analysis.

• Ensure high standards of compliance, following the Code of Fundraising Practice and wider regulatory requirements.

• Handle supporter communications professionally

If you are self-motivated with strong communication skills and excellent attention detail, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 15 September 2025, 09.00am UK time. 

Please note: 

• The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

• Work location: The post-holder can choose to be remote (in the UK, as above) or hybrid (Cambridge CB2 1AB).

• No agencies please - We are managing this recruitment in-house and are not seeking assistance from agencies at this time. We have existing preferred agencies should the need arise.

About us

Carers UK is the national charity for unpaid carers. With more than 5.8 million carers in the UK today, we exist to make life better for those who provide unpaid care to family and friends. Through our information and advice services, peer support network, and campaigning for change, we are here for carers when they need us most.

You’ll be joining our Income Generation and Communications team - an ambitious and supportive department where collaboration, innovation and learning are at the heart of what we do. Together, we’re growing sustainable income to ensure unpaid carers across the UK get the support they need and deserve.

About the role

We’re looking for a proactive and organised Nations Trusts and Foundations Officer to help us grow and strengthen our funding from charitable trusts and foundations - specifically those supporting our work in Carers Scotland, Carers Wales, and Carers Northern Ireland.

This is a key role that directly supports policy influence and service delivery across the nations by securing flexible, budget-relieving grants. You’ll be responsible for researching funders, developing compelling applications, and building strong relationships with a range of national and regional trusts. You’ll also work closely with our teams in each nation to stay connected to their priorities and help translate their vital work into fundable and fund-winning cases for support.

It’s an exciting opportunity for someone who wants to deepen their expertise in trust fundraising while contributing to lasting change for unpaid carers.

About you

You’ll have experience of writing successful trust funding applications and will feel confident asking for grants of five figures or more. You enjoy writing clearly and persuasively, and you’re good at building positive relationships with funders over time.

You’re organised and reliable, able to manage a busy workload and keep on top of deadlines. You pay close attention to detail and take pride in producing accurate work, especially when reporting back to funders.
You’re someone who works well with others. You’ll enjoy talking to our teams in Scotland, Wales and Northern Ireland to understand what they need and how funding can help. You’re curious, committed, and care about making a difference to people’s lives.

It’s helpful if you already understand the charity landscape in the nations or the challenges unpaid carers face, but it’s not essential. Most important is that you bring a positive, thoughtful approach and are ready to learn.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email us to discuss.

The closing date for applications is 12pm, Monday 29 September 2025.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made.

Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.

We have an amazing opportunity to join the Community Foundation as Social Value Specialist on a permanent basis. You'll be based in one of our offices across SNG's operating area, ideally Wembley or Bristol as there will be a big focus on working with our London and Bristol based suppliers and community partners. You'll combine both home and office working to ensure a positive work/life balance. This role involves travel to other offices and events which will require some flexibility and ideally access to a car.

The Role

The Social Value Specialist will support SNG to embed impact measurement and social value into teams across the organisation, providing a central, efficient point of contact that leads on developing systems, processes and continuous service improvement.

You will engage with supply chain partners to ensure the delivery of social value in contracts and enable seamless customer service using digital platforms and relationships with community partners.

Connect with team members across the organisation to deliver impact reports and support in creating our annual ESG report.

The Social Value Specialist will report to the Social Value Manager.

Key Responsibilities

• Design, plan and implement a community investment evaluation and monitoring framework, in direct alignment with the community foundation strategy and strategy and the corporate plan
• Work collaboratively across the multi-disciplinary community investment directorate and with other internal teams in the customer directorate across localities to embed a framework for social impact and outcomes recording
• Support the Social Value Manager to provide regular social impact and environmental social, governance (ESG) reporting to the communities' leadership team and to senior management and board when required
• Develop and implement monitoring and evaluation methods and processes for Community Foundation projects and roll out good practice to colleagues and external partners so we can effectively demonstrate our Social Impact
• Lead and support internal teams and external partners in the upload of data such as KPIs onto impact measurement platform for the business, ensuring that information is accurate and easily accessible when required
• Demonstrate strong project management skills to lead and oversee project teams across SNG and with external partners that will bring in external funding
• Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies as required by the Head of Service and managers
• Work closely with the communications team to enable a coordinated communications approach that raises the profile of SNG's work in communities
• Prepare and present written, financial and statistical reports to internal and external bodies as required and ensure funders requirements are met
• Demonstrate everyone safe and well everywhere, every day by making health and safety a primary consideration in your decision making

 What we need from you

A good understanding of HACT's Wellbeing Valuation and Social Value Insight would be an advantage, but this is not essential. It would be great if you have some knowledge or experience of working in communities, supply chains and or, monitoring and evaluation.

• Good communication and interpersonal skills
• Excellent organisation and customer service
• Proactive and proven Stakeholder management skills with colleagues and external partners
• Knowledge of monitoring and evaluation methods and techniques, including Theory of Change and Logic Models
• Ability to validate and impact assess, to escalate data issues as required
• Ability to inspire and activate, fostering great partnerships with suppliers to ensure social value is secured and delivered through our supply chain
• An understanding of social value in relation to the construction industry
• Storytelling skills to share social value activity and support others in understanding the impact of the Community Foundation

What you'll receive from us

We have some fantastic benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Private medical insurance, dental insurance & critical illness cover
• Wide range of training courses available to support your career development

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.

About the opportunity
Working closely with the Corporate Partnerships Manager and wider Philanthropy Department, the Corporate Partnerships Coordinator will identify and cultivate fruitful partnerships with a range of small, medium and large businesses.
They will help maximise the potential of corporate and other organisations for funding, volunteer recruitment, and other philanthropic opportunities, to enable growth and sustainability for Action Tutoring. This will be achieved by securing and nurturing small to medium sized organisations to provide financial support for programmes. Additionally, the Corporate Partnerships Coordinator will engage with business to generate volunteers from across the country to deliver both online and face to face tutoring.

Deadline: Sunday, 28th September 2025
Interviews: The first round of interviews will be held online on Wednesday, 15th October, and the second round will happen in person, with the location dependent on the applicant's address.
Start date: Ideally Monday 24th November 2025

Place of work: This is a flexible/hybrid role, and while you can be based anywhere in England, a willingness to travel to our London office is essential. The office address is 8-10 Fivefields, Grosvenor Gardens, London SW1W 0DH.
Contract and hours: Full-time fixed-term contract of 12 months. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Identify and persuade small to medium sized businesses to fund specific schools in Action Tutoring regions as part of a pilot of a ‘local champions’ scheme.
• Drive new applications from potential corporate volunteer tutors, ensuring a strong supply of high quality applications to meet growth targets in each region, for both face to face and online delivery.
• Generate regular reports and communicate updates to volunteer partners to demonstrate the value and impact of their volunteers and financial support.
• Support programme staff to develop local partnerships, through businesses and public sector links.
• Maintain accurate records of recruitment channels and relationships; use data to analyse the effectiveness of different recruitment channels, using this information to inform future work.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:
The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent relationship building and networking skills with the ability to communicate with and manage a range of different stakeholders.
• Ability to manage a varied workload and work on your own initiative.
• Highly organised, able to multitask and prioritise, and complete activities to a high standard; excellent time management skills.
• Enjoy using data and creativity to suggest improvements and inform your approach to work and partnerships.
• Able to demonstrate resilience when challenges arise.
• Strong verbal and written communication skills and interpersonal skills, able to effectively adapt communication depending on the audience.
• Confident public speaker; able to present well, both in-person and online, to a range of audiences, able to be persistent and persuasive when required.
• Is able to collaborate effectively with team members and external stakeholders.
• Open to new ideas and learning. You will be willing to adapt and grow with the development of the organisation and the Philanthropy team.
• Have high computer literacy; familiar with Microsoft Word, Excel, and PowerPoint (desirable).
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have: 

• Experience in managing or building partnerships/relationships with corporations (or other institutions/sectors e.g. Civil Service, universities or schools)
• Experience in corporate (or other) fundraising.
• Experience in a sales-based role.
• Experience in using databases.
• Evidence of an interest in education and/or the third sector.

Are you looking for a role where your decisions help protect standards, build trust, and support the profession? As a Regulatory Officer, you’ll play a key part in making sure regulation is targeted where it’s needed most - from authorising individuals and chambers to supporting education and training providers.

This is a fantastic opportunity to join a respected professional regulatory body as a Regulatory Officer, playing a vital role in ensuring fairness, compliance, and high standards across the sector. If you’ve worked with case management, regulation, membership organisations, or other decision-making frameworks and want to apply your skills in a professional regulatory setting - this could be a great fit for you.

Role: Regulatory Officer
Organisation Type: Professional regulatory Body
Salary/Rate: £40,445 per annum
Working Arrangements: Full time (35 hours) Hybrid working (4 days per month in office)
Location: WFH/London Office
Employment Type: 6 month Fixed-term contract

The Role:

We’re looking for a Regulatory Officer to join our Regulatory Standards Department, where your work will directly contribute to upholding standards and ensuring the integrity of the profession.
In this role, you’ll be responsible for risk and evidence-based authorisations – from assessing applications by individuals and chambers, to reviewing training providers and other regulated bodies.

You’ll also provide vital support across regulatory operations, helping the department run smoothly and effectively.

In this role, you’ll be responsible for risk and evidence-based authorisations – from assessing applications by individuals and chambers, to reviewing training providers and other regulated bodies. You’ll also provide vital support across regulatory operations, helping the department run smoothly and effectively.
This is a varied role where no two days are the same, and your ability to apply sound judgement, work with accuracy, and communicate decisions clearly will be key to your success.

What You’ll Be Doing:

• Managing, prioritising, and assessing authorisation applications within regulatory and KPI timescales.
• Applying risk-based analysis to ensure decisions are fair, robust, and consistent.
• Handling queries via phone and email, providing clear and timely responses.
• Maintaining accurate data through database and document management.
• Supporting departmental operations, from preparing reports and key statistics, to organising and minuting meetings.
• Assisting with wider regulatory projects and tasks as needed.

About You:

• Experience in regulation, membership, case management, or a similar professional standards setting
• Strong analytical and decision-making skills, with risk awareness and the ability to apply criteria consistently
• Excellent organisational skills – able to prioritise, work independently, and perform under pressure
• Confident communication, both written and verbal, with the ability to explain outcomes clearly and sensitively
• Proficiency in Microsoft Office (Outlook, Word, Excel) and confidence with databases or case management systems
• Ability to interpret and apply rules and regulations with accuracy
• Flexible, adaptable, and proactive – equally comfortable working alone or in collaboration with others
• Strong relationship-building skills across internal and external stakeholders
• Experience with risk-based audits
• Experience supporting committees (agendas, minute-taking)

It would be an advantage if you bring an understanding of the legal profession and/or knowledge of the higher education sector in the UK or overseas.

Why Join Our Client?

• Play a central role in a respected professional regulatory body.
• Hybrid working with flexibility and a supportive team culture.
• Opportunities to apply and develop your regulatory and decision-making expertise.
• Competitive salary and benefits package

How to Apply:

To apply for the Regulatory Officer role, please reply and upload your CV for review, and we will provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

METRO is an equality, diversity and inclusion charity that runs health, community and youth services across London and the south-east. The charity started in 1984 as the Greenwich Lesbian and Gay Centre. Today METRO runs health and wellbeing services, supporting people experiencing issues around sexuality, gender, equality, diversity or identity.

The Head of Fundraising & Communications is a new role at METRO. The successful candidate will be responsible for leading METRO Charity’s fundraising efforts and overseeing the charity’s strategic communications, driving growth through individual giving, legacies, corporate partnerships, community fundraising, and trusts and foundations. This role also encompasses enhancing METRO’s public profile and engagement strategies in alignment with the organisation’s values and goals.

The Head of Fundraising & Communications will oversee the development and implementation of comprehensive fundraising strategies, and provide oversight of the organisation’s overall communications and engagement with key stakeholders, ensuring alignment with income generation objectives. This role will ensure that fundraising initiatives are effectively integrated with the charity’s strategic communications to develop and engage a strong supporter base.

We’re thrilled to partner with Versus Arthritis to support the recruitment of their new Digital Product Owner on a permanent basis.

What’s on offer:

· Salary: £45,000-£47,000

· Location: London, 2 days/week

· Permanent, full-time with flexible hours

The Role

We’re looking for an experienced Digital Product Owner to lead the strategic development of the website — a vital touchpoint for people living with arthritis and their loved ones. You’ll be the driving force behind delivering outstanding digital experiences, helping the charity grow services, income, and impact.

You’ll:

• Own and develop the website strategy and roadmap.
• Translate stakeholder and user needs into actionable requirements.
• Lead agile development cycles with digital partners.
• Use insight, data, and research to create meaningful user journeys.
• Drive engagement, accessibility, and innovation in everything they do.

This is your chance to bridge the gap between user needs, stakeholder goals, and digital innovation — ensuring their platforms make a real difference.

About You

We’re looking for someone who brings:

• Proven experience as a Digital Product Owner/Manager in a digital environment.
• Strong background in website strategy, content optimisation, and agile practices.
• A data-driven, user-focused approach to digital development.
• Excellent collaboration skills with both stakeholders and external agencies.
• Knowledge of accessibility standards, SEO, CRO, and digital engagement best practice.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

1st stage Interviews to be held via Teams on 23 September, with 2nd stage being held on 26th September in person at their Farringdon office.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

*Please note: All third party speculative CVs will be forwarded to The Talent Set*

Birthrights is the leading authority on the fundamental human rights of women and birthing people during pregnancy and birth and our work has never been more urgent.

We need a strong team-player and self-starter who can respond to all enquiries coming into the advice service and who knows when to seek further support, guidance, or information from the rest of the team.

Our advice and information manager, who works 3 days a week, will retain overall responsibility for the advice service provision, bringing the intelligence themes from the advice service to the wider training and advocacy work of Birthrights. You will be supported by the manager to respond and to confidentially record advice enquiries on two days a week, working directly with the advice and information manager and our Legal Lead on any more challenging enquiries that require a response beyond giving individual advice. For example, Birthrights might write directly to a Trust or raise themes from our advice work with the NMC or the Royal Colleges. You will coordinate your schedule with the existing Advice and Information Officer and Manager to ensure that two team members are available throughout the week, with overlap in working days for collaborative working and team meetings.

You will be an integral part of our team. We have a weekly advice team meeting and monthly team meetings. We use Microsoft Teams messaging and calls to support one another and to communicate throughout the day.

Birthrights is a small but mighty charity, and our reputation will be in your hands. We pride ourselves on our expertise in human rights law, and how it applies to maternity care, and on our empathetic and supportive service. We provide legal information, rather than counselling or legal advice, and we make practical suggestions on how and where to advocate to bring about a swift resolution of a rights-based problem. We signpost to other organisations when enquiries go beyond our core areas of knowledge.

As we continue to build capacity within the team, we are focused not only on meeting current demand, but also on looking ahead — identifying the evolving needs of those who may seek our support, and ensuring our approach remains responsive, impactful, and grounded in rights-based care.

We are committed to supporting women and birthing people to access care that respects their rights. Our support includes advocating when those rights are at risk and providing clear pathways for escalation when human rights are breached.

At the same time, we view our advice service as a vital driver of wider systemic change — both within individual NHS trusts and across the maternity system as a whole. Through this work, we aim to highlight patterns, push for accountability, and contribute to building a more just and equitable maternity system.

As the service continues to grow and evolve, we may be able to offer additional hours in the future — and we would welcome your interest in being part of that journey.

It's an exciting time to join us. In 2023 we celebrated 10 years as a small charity, keeping the lived experience of women and birthing people at the heart of everything we do. We continue to champion a human rights framework in maternity care and for human rights law to underpin the regulation of maternity care. You will be one of several new staff, working under a strong board, a new 10 year strategy and a new Chief Executive.