Supporter experience manager jobs
We have an exciting opportunity for a Team Leader to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at the National Contact Centre, Cardiff.
As a Team Leader you will:
- Provide leadership, advice and guidance to the 24/7 team and monitor the progress and quality of work across the contact centre.
- Monitor queues, workload of staff and demand of all service against resources and move staff between these services to ensure the needs of the business are met. Analysing resources and trends changing staffing levels to meet the demands.
- Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
- Be the point of escalation for complex and sensitive cases, queries and complaints, as well providing support to the team by resolving problems, providing advice and undertaking initial contact, risk and needs assessment with victims and clients.
- Provide safeguarding advice and guidance to all staff at the NCC and across VS via the National On Call Service and participate in the on-call duty rota.
- Provide a high level of emotional support to callers in crisis with complex and enduring mental health issues and suicidal ideation.
- Promote effective communication channels including coordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- Participation in the on-call rota is a requirement of the role, and will be discussed at interview.
You will need: -
- Experience of managing and supporting a team and individuals, including performance management, one to one's and staff development.
- Experience of supporting victims and vulnerable people.
- Experience of providing Safeguarding Advice to a team
- Understanding of the Criminal justice system and the impact of crime on victims and witnesses.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- The ability to maintain confidentiality and comply with all data protection requirements.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Philanthropy Manager
We are seeking a proactive and relationship-led fundraiser to drive major donor and legacy giving for a growing and ambitious charity.
Position: Philanthropy Manager
Salary: £40,000
Location: Hybrid, with weekly office day in Kennington, London SE11
Hours: Full time
Contract: Permanent
Closing Date: 10am, Wednesday 7 January 2026
Interview Dates: 15 January (online) and 22 January (in person)
About the Role
This is a hands-on and rewarding role where you will lead the day-to-day delivery of major donor fundraising and help grow legacy giving. Working closely with the Development Director, senior leaders and trustees, you will oversee the major donor pipeline, build strong and meaningful relationships, and deliver personalised supporter experiences that inspire long term commitment.
You will line manage the Philanthropy Officer and work collaboratively with colleagues across the organisation to plan and deliver events, develop compelling donor communications and support data driven insight into supporter behaviour and opportunities.
Key responsibilities include:
- Managing and growing a portfolio of major donor prospects and supporters
- Developing tailored cultivation, solicitation and stewardship plans
- Planning and delivering high quality donor events and engagement activities
- Leading on legacy giving development, communications and stewardship
- Researching new prospects and preparing donor briefings
- Overseeing due diligence processes and ensuring compliance with fundraising standards
- Producing regular reports to support income forecasting and pipeline management
- Coaching, motivating and developing the Philanthropy Officer
- Supporting the implementation of improved CRM and data systems
About You
As Philanthropy Manager you will be confident, organised and proactive, with strong relationship management skills and the ability to communicate impact with clarity and warmth. You will be motivated by building meaningful supporter relationships and delivering exceptional experiences.
Essential skills and experience:
- Strong background in major donor or individual giving fundraising
- Experience securing five or six figure gifts
- Ability to manage pipelines and donor journeys using CRM systems
- Experience planning and delivering donor cultivation events
- Excellent written and verbal communication skills
- Strong organisational and project management skills with attention to detail
- Ability to work collaboratively with senior leaders, trustees and colleagues
- Experience researching and cultivating new prospects
Personal qualities:
- Warm, engaging and confident working with people from all backgrounds
- A proactive mindset with the ability to spot opportunities
- Commitment to inclusion and belief in the transformative power of the arts
- A collaborative team player with a supportive leadership style
About the Organisation
This organisation works nationally to make music education equitable, inclusive and joyful for every child. Through long term programmes in partner schools, teacher training, advocacy work and sector wide initiatives, it supports thousands of children and young people each year. The charity is entering the next phase of strategic growth, scaling its most impactful work and strengthening its national influence.
Other roles you may have experience of could include; Major Donor Manager/officer, Individual Giving Manager/officer, Fundraising Manager/officer, Philanthropy Lead, Development Manager/officer, Supporter Engagement Manager/officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Finance Manager will play a critical role in ensuring the financial health of the organisation. As the sole end-to-end finance position within Strength & Stem, the Finance Manager will be responsible for all financial activities, including bookkeeping, budgeting, financial reporting, and providing strategic financial guidance to support the charity's mission.
Your skills and expertise in successful financial management will enable Strength & Stem to continue building a stable financial foundation, allowing our impactful and meaningful work with modern slavery survivors to flourish and grow. This is an exciting opportunity for a skilled Finance Manager to shape and influence the effectiveness and sustainability of a small, ambitious charity.
Strength & Stem uses floristry to help female modern slavery survivors experience restoration and empowerment.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In this new role the Impact and Evaluation Manager will be critical to helping Bite Back demonstrate and strengthen the difference we make for young people, funders, partners, and wider society. You will lead the organisation’s approach to measuring, evaluating and learning from our work – ensuring that youth voice is at the heart of how we design, assess and communicate our impact.
You will manage Bite Back’s relationships with external evaluators, develop and track organisational KPIs, and work closely with programme and fundraising colleagues, trustees and funders to ensure we can evidence our outcomes clearly and compellingly. This role will also develop creative ways to tell the story of our impact – from robust evaluation reports through to case studies that bring young people’s voices to life.
RESPONSIBILITIES
The Impact and Evaluation Manager is accountable for:
Strategy and Theory of Change
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Working closely with the CEO to lead Bite Back’s organisational impact strategy, including refining and maintaining our theory of change.
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Translating our theory of change into clear outcomes, indicators and learning questions that guide programme design, campaigns and organisational priorities.
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Designing and overseeing Bite Back’s impact measurement framework.
Data Systems and Standards
- Leading on the collection, analysis and reporting of both quantitative and qualitative data, ensuring that youth voice and lived experience shape Bite Back’s evaluation approaches.
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Supporting the development and monitoring of KPIs across the organisation, providing clear insights and recommendations to the Leadership Team.
Donor monitoring and evaluation
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Working with fundraising and programme teams to design robust monitoring, evaluation and learning plans for funding bids, including developing outcomes frameworks, indicators, and evaluation budgets that align with Bite Back’s broader organisational impact framework.
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Working closely with the Senior Grants and Fundraising Manager to ensure Bite Back meets its impact and reporting commitments to funders.
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Leading on the development of Bite Back’s annual impact report and supporting the production of other compelling case studies, impact reports and evaluation outputs to communicate Bite Back’s effectiveness to funders, trustees, partners, the media and wider audiences
Building a Learning Culture
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Managing relationships with external evaluators, ensuring projects are delivered on time, on budget and to a high standard.
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Building evaluation capacity across the team, providing tools, training and support to colleagues to embed a culture of learning and continuous improvement.
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Embedding equity, diversity and inclusion principles in Bite Back’s impact and evaluation work, ensuring methods are inclusive, accessible and reflective of the communities we work with.
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Acting as a champion for a learning culture, communicating clearly and accessibly about impact, data and evidence, and supporting colleagues through changes to systems and ways of working.
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Staying up to date with best practice in youth-led evaluation, impact measurement and social change movements, and bringing innovative approaches into Bite Back’s work.
Please apply with a CV and covering statement (maximum two sides of A4) explaining why you are a good candidate for this position. The covering statement is your opportunity to tell us why you’re a good fit for this role. We know it’s a big job so we don’t expect you to have everything we are asking for on day one and we are committed to providing support and training. Do look at each point under Skills and Experience to give clear, specific examples of how you meet them through your personal or professional experience (volunteering counts too!) And don’t forget to tell us why you want the job!
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a rewarding and varied role combining direct family support with the organisation and delivery of family support activities and events.
You will be a consistent point of contact for families navigating life after a childhood cancer diagnosis, building relationships, coordinating tailored support, and helping families thrive emotionally and socially.
Alongside your casework, you’ll plan, deliver, and review a high-quality weekly events and activities programme, ensuring every session and event is engaging, inclusive, and aligned with family needs and organisational priorities.
You will play a key role in supporting The Joshua Tree’s family experience, balancing compassionate, hands-on support with proactive coordination, creativity, and operational excellence.
The client requests no contact from agencies or media sales.
The Opportunity:
As Operations and Impact Manager, you will provide the operational stability and strategic insight that enables our team to fight for equality for young migrants. By ensuring strong systems, financial health, and data-driven impact evaluation, you will help us deliver campaigns, advocacy, and support that change lives. Your work will empower We Belong to grow sustainably, remain accountable, and amplify the voices of young migrants across the UK.
Key Responsibilities:
·Lead organisational systems and operations to ensure smooth, efficient processes across finance, compliance, and team workflows.
·Drive impact and learning frameworks, embedding data-driven insights into strategy and reporting.
·Manage cross-team projects and fundraising pipelines, supporting timely delivery of proposals and reports.
·Support governance and strategic planning, preparing board papers and ensuring compliance.
·Line manage communications, ensuring campaigns and content reflect We Belong’s mission and values.
The client requests no contact from agencies or media sales.
The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.
You will be one our 6 Regional Community Fundraisers, based across the UK. Covering Yorkshire, Northeast and Northwest of England, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.
You will be passionate about the Role and in supporting the delivery of our strategic plans and objectives across the Region.
WHO WE'RE LOOKING FOR:
You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.
KEY ACCOUNTABILITIES:
· Developing & implementing a Regional Community Fundraising Strategy 25/26.
· Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
· Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
· Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
· Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
· Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Salary: £25,185.16 per annum pro rata (£13.09 per hour)
Hours of work: 4.5 hours per week on Friday mornings (with potential for ad hoc additional hours)
Annual Leave: 26 days rising to 32 days per year (plus bank holidays) pro rata
Location: Home based with regular travel around Denbighshire and outskirts
Who Are We & How Are You Supported
Vision Support is a well-established organisation with a strong history in promoting independence and support to people with vision impairments (VI) and dual sensory needs. Offering a wide variety of services for vision impaired people across Cheshire, Halton and North Wales, including counselling, digital skills, financial wellbeing and benefits advice, home visiting, community outreach, and peer support. These services complement rehabilitation to create a wraparound service for our clients.
Vision Support’s values are at the heart of everything we do, ensuring that there is a collaborative approach across the organisation, responding proactively to what people say is important to them and supporting people with warmth, dignity, and respect.
Vision Support will fully fund the Deafblind Communicator guide qualification (which entails a 5-day course in Peterborough), for any successful applicant, on the basis of remaining in the role for a minimum of 12 months.
Job Purpose
This role involves working closely with one person, building trust and understanding their individual communication style and preferences.
To transport and accompany the client on shopping trips, medical appointments and any other ad hoc activities; and provide companionship.
This role often involves guiding someone safely in unfamiliar environments and communicating information clearly in ways that suit them (for example, hands-on or tactile communication).
Who You Will Be Supporting
The client values accurate and detailed descriptions, especially when it comes to colours. For example, if a top feels nice, she will ask what colour it is. If you say it is pink, she will want to know what shade of pink. She also needs to know whether an item has a pattern and, if so, what colour the pattern is.
She needs clear information about dates, such as the use-by dates on items both in shops and at home.
When shopping, she appreciates being told about any offers. For instance, she visits Sainsbury’s weekly to buy similar items each time, however she likes to know if there are any deals available, as she may choose to buy those as well.
Overall, when she is given the right information, she can make her own choices confidently, knowing that they are appropriate for her.
Person Specification
All attributes and skills are essential unless otherwise specified.
• Commitment to complete the Level 2 Communicating and Guiding with Deafblind People qualification, and remain within the position for a minimum of 12 months.
• Ability to perform manual hand communication (desirable).
• Be calm and empathetic.
• Own a car and hold a full UK driving licence.
Please note, we reserve the right to close this advert early should we find a suitable candidate.
You may have experience in the following: Guide, Communicator, Communication Support Worker (specialist / Deafblind), Deafblind Manual Interpreter, Intervener (for congenital / lifelong deafblind), etc.
REF-225 277
Position: National Services Volunteering Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a passionate and organised individual to support volunteers who deliver our national services. This is a fantastic opportunity to help create a positive, inclusive, and safe volunteering culture that empowers volunteers to provide impactful support.
About the role
As National Services Volunteer Officer, you’ll support around 50 volunteers who contribute to our peer support services, virtual community services, and support hub. You’ll play a key role in recruiting, training, and developing volunteers, ensuring they feel valued and confident in their roles. You’ll also work closely with service delivery teams to maintain high standards of wellbeing, safety, and recognition for volunteers.
What you’ll do
- Recruit, train, and provide ongoing support to volunteers delivering national services.
- Offer day-to-day guidance and feedback, ensuring volunteers deliver safe and effective support.
- Manage volunteering rotas for the virtual support hub and maintain accurate records.
- Collaborate with teams to ensure volunteer resources and training meet organisational standards.
- Promote inclusivity and reduce barriers to volunteering.
- Handle safeguarding concerns promptly and in line with policy.
About you
We’re looking for someone who has:
- Experience supporting multi-channel or remote services, ideally in a health or charity setting.
- Experience managing volunteers (or staff), including recruitment, training, and wellbeing support.
- Excellent interpersonal and communication skills to build strong relationships.
- Strong organisational skills and the ability to manage workloads effectively.
- Knowledge of quality standards and safeguarding practices.
Closing date for applications: 9:00 on Monday 5 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Fundraising & Donor Care Administrator
Location: Hybrid (3 days in office, 2 days remote)
Contract: Fixed-term
Hours: Full-time, 37.5 hours per week
Salary: £28,000-£30,000 per annum
Reports to: Donor Care & Supporter Experience Manager
About Chain of Hope
Chain of Hope delivers life-saving cardiac care for children in developing countries. Through a global network of volunteers, medical teams, and supporters, we ensure children receive the surgeries they urgently need.
The Role
We are looking for a highly organised and detail-focused Fundraising & Donor Care Administrator to join our fundraising team. This role is central to ensuring excellent donor care, accurate income processing, and maintaining high-quality data records. You will work closely with the Donor Care & Supporter Experience Manager to keep operations running smoothly across all fundraising streams.
This is a fantastic opportunity for someone early in their fundraising or charity operations career who wants to develop their skills within a busy and impactful organisation.
Key Responsibilities
- Act as the first point of contact for donor enquiries via phone and email.
- Process donations and send thank-you letters promptly.
- Maintain accurate donor records, including Gift Aid declarations and preferences.
- Ensure data integrity within our CRM (ThankQ), supporting data entry, cleaning, and reporting.
- Assist with income reconciliation and Gift Aid processes.
- Provide administrative support for fundraising events and community fundraising activities.
- Uphold the highest standards of donor care and confidentiality.
About You
- Strong administrative and organisational skills with excellent attention to detail.
- Confident communicator with a professional and friendly approach.
- Comfortable working with data and systems (CRM experience desirable but training provided).
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Enthusiastic about supporting donors and contributing to life-saving work.
How to Apply:
Please apply initially with your CV and short supporting statement of no more than 2 pages. Please focus on your alignment with Chain of Hope's mission and values, as well as your own personal skillset that is relevant to the role.
We know AI tools can be super helpful when writing cover letters, and we absolutely encourage using them as a starting point.
However, we've noticed that heavy reliance on AI can make many applications look very similar. To really stand out, we recommend using a framework for structure but adding your own voice and experience, especially if you feel passionate about the role.
Your unique perspective and story matter, and we'd love to hear it!
Good luck with your application
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Schools and Programme Coordinator / Senior Coordinator – (London)
Salary: Coordinator/Senior Coordinator £28,860 – £34,500 depending on experience. (Salaries over £29,900 reserved for more senior/experienced candidates only).
Contract: Full time permanent contract
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking Coordinators to work in London
Reporting to: Programme Hub Manager
About the Role:
We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.
Our Coordinators work with young people studying in schools and colleges who face barriers to higher education and employment. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.
About You
What we’re looking for in our new Coordinator(s) includes:
· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.
· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes
· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
What we offer:
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
· An additional discretionary “Day for You”, (pro rata for part-time)
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply.
Closing date: 9am on 23rd January 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this via this Charity Jobs site.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Events are a central part of student life at UCL – enabling students to find and form communities, experience new things, and make the most of life in London. Each year, the Students’ Union and its clubs and societies, deliver more than 6,000 events ranging from workshops to debates, exercise classes to socials. The Events Coordinator will support the delivery of a high quality programme of events, support teams across the Students’ Union to develop and deliver events, and work collaboratively to develop a culture of excellent event management.
Do you have experience in developing project plans that bring ideas to life? Do you excel at coordinating a wide range of stakeholders to deliver standout events and projects? If so, we’d love to hear from you.
Our ideal candidate will have experience supporting large scale events, strong project management skills and enjoy working across a diverse range of events that directly impact the student experience.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
We are looking for someone who:
- Demonstrates excellent interpersonal skills and the ability to build trust with key stakeholders
- Has experience of supporting the wellbeing of caring professionals, ideally with those in Christian ministry
- Is familiar with the Anglican diocesan structures and culture
- Is a strategic thinker with experience in partnership development
- Shares our vision to see flouishing clergy
This newly created role within St Luke's is supported by a generous grant from the Henry Smith Foundation to develop our wellbeing programmes over the next three years. The Associate Director will engage with dioceses and individual clergy as they explore and embed our wellbeing programmes.
The post holder will represent St Luke's and our Christian ethos within senior diocesan teams and help shape and deliver our strategic vision for flourishing clergy. This role will support the advancing clergy reflection programme and support dioceses, other networks and communities and Theological Educational Institutions in establishing wellbeing practices.
The role is home based with travel around the UK as required. There will be a requirement to be in London at least once a month for team meetings.
This role carries an occupational requirement for the postholder to be a practicing Christian, in accordance with Schedule 9, Part 1 of the Equality Act 2010. The role involves representing and upholding the Christian ethos of St Luke’s in both internal leadership and external engagement.
Please see job pack for more information.
Applicants must have eligibility to work in the UK.
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.
Finance Manager (Fixed Term Contract – Maternity cover)
The Ocean Conservation Trust and National Marine Aquarium are entering an exciting period in the groups’ history and we have an amazing opportunity for the right candidate to join our team as our Finance Manager – Maternity Cover.
Our vision is a world where the Ocean is thriving, healthy, and sustainably protected for generations to come. We are looking for a Finance Manager who will thrive in the knowledge that by taking responsibility for the day-to-day financial transactions across the OCT group, and working closely with the Head of Finance in delivering our strategic programmes, and meeting our statutory obligations, they are directly contributing to the delivery of our mission – to inspire a global movement to promote and encourage a wave of positive behaviour towards our Ocean.
This is a temporary position available to cover a period of maternity leave within the team. The position is a fixed term contract that will run 15 months depending on candidate availability and offers a great opportunity to build experience and make a direct contribution to Ocean conservation. Salary is £35,000pa, working 37.5 hours per week.
This is an excellent opportunity for an experienced person with a strong work ethic looking to work in a fast-paced environment.
Applicants who meet the essential criteria below will be invited for interview.
Essential Criteria
· Be AAT qualified or qualified by experience
· Accurate, analytical with exceptional attention to detail
· Be a self-starter who is proactive and with a positive, can-do attitude.
· Be a team player who can support every area of the finance function. Can build relationships across the team and be adaptable.
· Be a good communicator who can work under pressure, prioritise and adapt to change.
· Have significant accounts experience, including in the Charity Sector.
· Has a knowledge of charity accounting and trading subsidiaries.
· Be highly IT literate and confident at learning new systems and maximizing their use.
· Be a good communicator
· Have experience in a range of accounts packages and Sage Payroll.
For more information about the role please download the Job Description
Closing Date: 17th January at 5pm
In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility.
The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit, however we particularly welcome applications from groups currently under represented in the workforce.
Only candidates invited for interview will be contacted.
The client requests no contact from agencies or media sales.
The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.
You will be one our 6 Regional Community Fundraisers, based across the UK. Covering London & Central England, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.
You will be passionate about the Role and in supporting the delivery of our strategic plans and objectives across the Region.
WHO WE'RE LOOKING FOR:
You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.
KEY ACCOUNTABILITIES:
· Developing & implementing a Regional Community Fundraising Strategy 25/26.
· Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
· Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
· Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
· Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
· Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.




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