Supporter experience manager jobs

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

Join Our Team as an Office Manager at hyh!
Are you passionate about creating a positive and efficient work environment? We are looking for a dedicated Office Manager to be at the heart of hyh, ensuring our office runs smoothly and our workplace remains inclusive, safe, and effective for all employees and volunteers.

In this pivotal role, you will oversee office management, facilities, and Health and Safety, while also serving as our primary contact for external IT and Data Protection suppliers.

As a key member of our Leadership Team, you will embody hyh’s values and contribute to making our organization an exceptional place to work, driving outstanding results for young people. If you are ready to make a significant impact and lead by example, we want to hear from you!

What can we offer you?

• A supportive, knowledgeable team and organisation 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.  Closing Date Monday 8th September 2025 @ 9.00 am.

Interview Process 

Inteview date TBC If succesful to next stage a personal interview will be held date to be confirmed.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

ROLE

Head of Support Services (Interim)

REPORTING TO

Director of Frontline Services

START DATE

mid-September 2025

PURPOSE OF POSITION

This is a critical frontline leadership role that is responsible for the operation of the organisation’s homelessness and rough sleeping services at Anchor House.

You will provide operational leadership to support services managers and ensure compliance with organisational, contractual, local authority and legal regulations and requirements. You will ensure the quality of services is pushed to the highest standards possible, ensuring excellent outcomes for residents and a positive and high performing working environment for teams.

This role will also be accountable for building and maintenance of excellent relationships with external partners, commissioners, other key stakeholders for support services in the organisation.

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

· Lead in setting organisational standards and performance targets across the support services that reflect contractual requirements and organisational standards.

· Actively promote and develop person centred practices based on a trauma informed approach and psychologically informed environment to working with residents with high support needs and challenging behaviour.

· Be accountable for the operational performance of the services, allocating resources strategically to ensure that key performance indicators are achieved and that action plans are in place where required to improve service performance.

· Promote accountability and co-production approaches with residents.

· Support with the creation and review of local and service wide policies and procedures.

· As part of the Frontline Services Leadership Team, ensure the support services team follow established Health & Safety and building management procedures

· Contribute, and when required, lead on the formation and review of local and service wide policies and procedures.

· Contribute to the Frontline Service’s Management On Call rota, providing support to frontline services outside of office hours.

Stakeholder Management

· Develop and maintain close relationships and working protocols with external partners and local authorities to enable the service to meet agreed objectives and improve service outcomes.

· Submit management information on a monthly and quarterly basis and produce other statistics and data as directed by the Director of Frontline Services.

· Responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.

· Represent the organisation externally at forums, conferences and meetings.

· Contribute to the wider management team in frontline services to ensure good communication, coordination and consistency of practice, approach and development across the Directorate.

Business Planning and Project Management

· Drive business planning activities within contracts, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary

· Where agreed, project manage new services or service developments.

· Working closely with Finance Department to set, manage and monitor allocated budgets for income and expenditure for support services and to ensure that teams keep within set performance targets.

· To ensure that financial procedures are maintained at all times in accordance with organisational policies and procedures.

Managing and Developing People

· Creating an open and inclusive culture across the support services teams that reflects the organisation’s values.

· Developing performance targets and quality control measures for teams, and monitoring performance to ensure that these are met.

· Supporting managers and teams by setting clear objectives and holding individual supervisions regularly.

· Ensuring good communication across teams by holding team meetings regularly, and additional briefings as necessary.

· Inducting new managers and any other direct reports and planning the continuous professional development of existing managers through annual appraisals.

· Managing the workload of teams to ensure that adequate cover is provided at all times.

Safeguarding Lead

· To be the designated Safeguarding Lead for the organisation ensuring that it meets legal duties, keeping policy and practices up to date

· To actively promote an open and accountable approach across the organisation as a whole that achieves best practice and keeps the best interest of the residents central to our safeguarding practices.

General

· To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.

· To undertake such other duties within the competence of the post holder which may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.

Experience

· Experience of working with vulnerable adults, including managing the provision of a safe operating environment in a relevant context

· Experience of leading, supervising and motivating managers of specialist service delivery teams in either a supported housing, advice, homelessness, care or other relevant environment

· Experience of case management and delivering best practice around; needs assessments, high quality personalised support or advice services to vulnerable adults, including people with high support needs

· Experience of contract management with stakeholders

· Experience of project management and mobilisation of new services or developing existing services

Skills & knowledge

· Knowledge and understanding of the housing and support needs of single people who experience homelessness and rough sleeping, the benefit of move on and the ability to translate knowledge into good practice.

· Knowledge of the commercial and regulatory requirements of supported housing.

· Strengths based coaching skills.

Abilities

· Ability to interact at senior level with external stakeholders.

· Ability to work in a fast paced, high pressured environment, with multiple competing priorities and to quickly adapt to new situations.

· Ability to network, liaise, negotiating and influence effectively with outside agencies.

· Ability to undertake budget management, produce financial reports and collate and interpret financial and statistical information.

Personal qualities

· Demonstrates a commitment to the charitable purposes of Your Place.

· Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility to juggle a variety of tasks.

· Excellent organisational skills.

· Strong communication and negotiation skills.

· Strong sense of responsibility and accountability.

· Awareness of own training and support needs.

Desirable criteria

· Educated to degree level or equivalent in adult social care or leadership and management.

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

About us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;

• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our ambitions are growth and doubling our impact over the next three years– so you’ll be comfortable with challenge, excited by change and willing to turn your hand to anything required. If this sounds like an environment that you would thrive in, we would love to hear from you.

Are you a strategic, experienced, and passionate Engagement & Learning Manager, who would love to lead the Trust’s education, volunteering, and community work; then this is the role for you. This is a key leadership role, focused on ensuring our community and school engagement activities are inclusive, effective, and impactful - helping people connect with, care for, and champion their local rivers.

You will guide our approach to community engagement and education, shaping and delivering our Engagement Strategy while supporting the team through a period of consultation, pilots, and organisational change. The role includes leading the Working with Communities Team in the first year, with a shift towards broader strategic coordination as the team evolves. You’ll collaborate across the Trust to ensure engagement is embedded in our work on the ground and contributes meaningfully to our wider environmental goals.

This is an exciting opportunity for someone with a deep understanding of environmental engagement and a strong track record in delivering impactful outdoor education and community programmes.

Please see the full Engagement and Learning Manager job description for more information.

If you are interested in applying for this role please visit our website for more information, a full job description and application form.

The deadline for application is 11:59pm on Monday 25th August 2025.  We reserve the right to close the recruitment early.

Please note: All applicants must have the right to work in the UK.  .

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Visitor Experience Duty Manager - Bank Staff
Salary: £13.25 per hour
Based: Oxford, OX1 1BP
Contract: Bank Staff
Hours: Hours of work are as and when required, by mutual agreement on a 4-week rota. These may periodically increase or decrease depending on the requirements of the Gallery. The candidate will receive two weeks’ notice of any changes to their hours. They will be expected to work evenings and weekends. 
Annual Leave: Annual holiday entitlement will accrue at 0.127 hours for each hour worked and paid quarterly at the hourly rate

About the Role

The role of the Visitor Experience Duty Manager is to support the Visitor Experience Team (VE) with the management of gallery opening hours and the events calendar. Motivating and leading the VE Team, on a day-to-day basis, providing an inspiring, engaging and inclusive visitor experience for broad and diverse audiences.

This role will cover weekends, evening events and occasional leave days for the VE Team. Visitor Experience Duty Managers fulfil Duty Management responsibilities for the building to ensure the safety and security of staff, visitors and exhibitions/events.

Responsibilities

Operational and Health & Safety

• The VEDM (Visitor Experience Duty Manager) is responsible for opening and / or closing the building on their shift, and for the setting of alarms. They are also required, in an emergency, to organise maintenance of the building, including intruder and fire alarms. All Duty Managers are included on the call out list for possible out of hours alarm issues.
• In the event of an emergency or fire alarm the VEDM is required to manage a full building evacuation and work as the contact person to the fire brigade.
• To ensure that the building is safe and clean by checking all areas before the building is open to the public or before an event. Turning on/off all lighting and replacing bulbs where necessary, checking fuse boards and making minor repairs, cleaning toilets when necessary. Continue to monitor throughout the day, allocating deliveries to appropriate storage areas, checking toilet facilities and following general risk assessment for areas of prohibited public access.
• To manage and adhere to all Health and Safety and building security practices, including completing risk assessments for events. On the shifts when the Duty Manger is the only key holder in the building they must not leave the premises.
• To be responsible for upholding the premises licence according to the Licensing Act 2003, to ensure the café/bar adheres to alcohol licensing laws and to oversee the selling and consumption of alcohol within the building and any other licensed activities. To ensure that capacity numbers for events are not exceeded.
• The Duty Manager is required to turn on / off the show and ensure it is functioning correctly during gallery opening hours. Also, to ensure a curator or the Production Manager is informed of any faults, breakages etc.
• Lead and motivate Visitor Experience team members and volunteers to ensure the delivery of high standards of visitor and artwork care, safety, security, visitor welcome, wayfinding, building presentation and housekeeping.
• Brief the Visitor Experience Team Members and volunteers daily about their duties for the shift and ensure they have all the necessary resources in order to provide an excellent standard of customer service to all visitors.
• To be a First Aider and know the location of the First Aid boxes.
• To cover the break of the shop staff and/or VE team and to provide cover in the galleries, shop or Information Desk during busy periods or in an emergency.
• To ensure that Shop takings are secured in the safe.
• To read any emails or hand over notes at the beginning of his / her shift and to communicate to the Visitor Services Manager (VSM) any issues arising during their shift and record incidents in the incident log book.
• Carry out any other duties as directed by the VSM/HoFVE as required

Visitor Experience

• Work collaboratively with other members of the Visitor Experience team and other gallery departments providing services that contribute to visitor experience, (including the cafe and shop) to ensure a consistent and seamless service is provided to our visitors.
• To be able to give short tours/presentations to schools/groups about the current exhibition.
• To deal with all general enquiries and problems that may arise during the shift in a calm and professional manner with both customers and staff.
• Work with VSM to manage group booking enquiries sensitively and efficiently.
• Work with the VSM to develop projects that will build on and enhance the visitor experience.
• Work with the VSM to coach and develop the Visitor Experience team to ensure their skills and knowledge of gallery activities are up-to-date.
• Assist the VSM with the delivery of induction and training sessions for Visitor Experience team members and volunteers.

Events

• To assist in the coordination of events with event organisers and other key staff to ensure that all arrangements have been made for staff, equipment and booking of each event.
• To support the events and hires programme at the gallery, including setting up of AV equipment and moving furniture for events.
• Work with Commercial Manager to keep up to date with hire enquiries and show prospective clients available spaces if required.
• To provide a warm welcome to hirers, visiting speakers, artists, and ensure they have everything they need for their event.
• Complete event reports for all events and distribute VSM and event organisers.
• Checking online sales and tickets, assisting with processing sales and bookings for events when necessary. Ensure that all visitor figures and sales are recorded after each event.

Person Specification

Essential

• Excellent communication skills demonstrating the ability to deal with colleagues, visitors and external partners.
• Experience of working with the public and of providing excellent customer service, preferably gained in an arts/entertainment environment.
• Strong organisational skills and the willingness to be involved in the practical set up of events.
• Reliable, punctual and able to work flexibly including evenings and weekends.
• Experience of using and setting up AV equipment, lifting and carrying equipment, chairs and tables. An enthusiasm for art and commitment to the work of Modern Art Oxford.
• Availability to work weekends, evenings and late nights (occasionally until 3am).

Desirable

• Experience of managing a small team.
• Health & Safety qualification
• Competent user of Microsoft Office
• Training in First Aid.
• Willing to train as a personal licence holder.
• Experience of being a key holder.

About Us

Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually.  Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms.  Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.

Applications should be received by Sunday 24th August at midnight.
Interviews will take place shortly thereafter.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment site to complete your application for this position.

We are committed to improving the diversity in our workforce in order to better reflect the diversity of our local communities. All job vacancies are advertised here as part of a fair and open process. We welcome applications from people of all cultures and ethnicities, including those that may experience racism, as part of our Anti-racism Action Plan.

No agencies please.

Finance Manager | 9 Months FTC | London | £40,000 - £45,000 | Hybrid - London

For a leading global NGO, we're recruiting an Interim Finance Manager for 9 months. Supporting the Senior Finance Manager and Director of Finance and IT, the Interim Finance Manager will oversee the month-end processes, balance sheet and income reconciliations, VAT returns, and budgeting and reforecasting process. Supporting the UK Finance teams, this role will consolidate management accounts and budgets at group level and provide support and analysis to help decision-making.

What you'll be doing:

• Preparation and posting of monthly journals and assisting the Senior Finance Manager in preparing management accounts, and investigating variances
• Overseeing the monthly management accounting for central support functions, acting as their business partner
• Monthly income processing and reconciliations
• Maintaining records on restricted funding
• Balance sheet reconciliations
• Monthly bank reconciliations and maintain fixed asset register
• Processing BACS payments to suppliers and compile VAT returns for sign-off
• Project work to include updating the fixed asset register, reviewing and optimising month-end processes and procedures, updating the payment processes, act as Audit contact for submitting files on the audit portal, and updating the finance manual / finance training

What you'll offer:

• AAT qualified or part-qualified accountant
• Proven experience in management accounting and reconciliations
• Experience in an international development charity or NGO
• Strong experience of Excel, and ideally Unit4 / Agresso.

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

The Projects Administrator will support the Projects Manager in identifying, evaluating and overseeing projects in Central Asia including Pakistan. The ideal candidate will have some background in project management, strong organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management

Main duties and responsibilities

· Project Identification and Evaluation

o Focusing on Central Asia. evaluate project applications for alignment with BA's mission, feasibility, risks, issues, and impact. This includes assessing comprehensive project plans, their objectives, timelines and budgets.

o Form part of the disaster response team for Barnabas Aid

• Assist in identifying potential partners and projects that support persecuted and suffering Christians.
• Assist in demographic research on the region.

o Assist in presenting proposals to the Projects & Disbursement sub-committee for their deliberation and decision-making.

· Grant Administration

o Oversee the administration of the grant-making process, from initial proposal evaluation to monitoring and final reporting upon completion of projects.

o Ensure that approved projects comply with BA’s internal policies, quality standards and regulatory requirements in the UK and the partner’s country.

o Monitor and evaluate the effectiveness of funded projects, ensuring adherence to project plans and budgets.

· Stakeholder Engagement

o Support the Projects Manager in maintaining relationships with project partners and other key stakeholders.

o Communicate regularly with project partners to provide guidance and support during the application process, and implementation stage once proposals are approved.

 · Budget Administration

o Provide support in tracking the region’s budget and expenditures, to ensure financial accountability and transparency.

o Assist in the preparation of regular financial reports and updates for senior management and other stakeholders.

 · Reporting and Documentation

o Maintain comprehensive project documentation, including agreements, reports, and correspondence.

o Maintain the projects database for all records related to the region and prepare reports as required.

• Monitor, evaluate, and report on approved projects in the region.
• Schedule meetings, take minutes, and keep records of meeting minutes.

Other duties

The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively to support the overall work of Barnabas Aid.

Knowledge, Skills and Experience

Essential

· 1-3 years of experience in administration in a similar role, preferably at a charity.

· Fluency in English and one of the following Urdu, Russian, Farsi or Turkish

· Diploma in Business Administration, Project management, or a related field.

· Proficiency in MS Office suite and online applications.

· Excellent verbal and written communication skills and ability to interact with a wide range of people from different backgrounds.

· Strong organizational and time management skills.

· Strong attention to detail.

· Good team player who works well as part of a diverse team.

· Ability to multitask and work under pressure to meet deadlines.

Fundraising Manager
We are seeking an experienced Fundraising Manager to develop and deliver income generation from charitable trusts, foundations, and corporate partners.

In this role, you’ll drive forward our trusts, foundations, and corporate partnerships work to build strong, mutually beneficial relationships to support our mission. You’ll identify and develop opportunities, create inspiring funding proposals, and provide excellent stewardship to ensure all funders and partners feel valued, engaged, and motivated to continue their support. You’ll also maintain a healthy and active pipeline of new prospects, supporting the long-term sustainability of our work.

This is a rewarding, hands-on role for someone who loves relationship-building, is confident working with funders and corporate partners, and is excited to be part of a charity making a real difference to trans youth across the UK.This role is:

•  Remote (UK-based)
•  Part time (20 hours per week)
•  Salary p/a £23,500 (FTE £37,600)

Apply now and help shape the future of an organisation making a real difference to the lives of trans young people.

Closing date: Monday 22 September 2025

About the role

Sense has a fantastic opportunity for someone to join our Engagement team as our Campaigns Manager. This is a full time position working 37.5 hours per week. This role will a hybrid position working between home and our office in King's Cross, London, with a minimum of 2 office days a week.

Sense campaigns to create a fairer society for disabled people and their families. Sense campaigns focus on the issues that matter most to the people we support, from the cost-of-living to social care. They are aimed at driving public awareness, engagement and positive change in people’s lives. We are looking for an experienced campaigner who is passionate about driving change, and able to lead organisational projects. You will play a leading role in campaign strategy for the organisation and help Sense really make an impact for disabled people and their families.

Key Responsibilities

• Lead on the development and delivery of Sense campaigns, working alongside the Head of Media & Campaigns and Head of Policy, Public Affairs and Research.
• Decide on campaign priorities and make recommendations on the most appropriate course of actions to achieve Sense’s campaigning and influencing strategy.
• Ensure Sense has a consistent narrative and that disabled people and their families remain at the heart of our campaigns, that Sense is a sector leader in terms of campaigning, and that we are compliant with new charity regulations.
• Lead on the evaluation and reporting back of campaigns to the team and wider organisation.
• Provide leadership and expertise around campaigning strategy and management to senior management and trustees.
• Be an active member of the Media & Campaigns management team, ensuring team and project plans and budgets are developed, managed and reported against.

Key skills and experience

• A passion and commitment to Sense’s purpose and values, with a genuine interest in and understanding of the issues and policies affecting our work and the individuals we support.
• Significant experience of campaigning work, designed to achieve change, that generates support and mobilises supporters.
• Demonstrable ability to develop, maintain and negotiate effective working relationships with groups and individuals with differing perspectives and agendas, and of working with other organisations on joint campaigns and coalitions.
• Detailed understanding of online and offline campaigning techniques, and knowledge of using campaign planning tools to ensure the success of campaigns.
• Understanding of the value of involving disabled people and their families at all stages of campaigning.
• Ability to project manage, including personal time management, planning, implementing, devising and prioritising multiple projects to meet agreed deadlines and targets, overseeing work across teams and monitoring and evaluating quality and impact.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Location: Central London - Holborn

Role: Hybrid (minimum 3 days a week in office)

Duration: Full time, Permanent

Salary: £38,000-42,000 per annum, plus benefits

About Beyond Sport

Beyond Sport believes that sport is a powerful catalyst for social change. It inspires individuals and communities alike and bridges the gaps that divide us in ways that transcend social and cultural barriers. We therefore use sport to drive opportunity, equity and community.

As a global foundation, Beyond Sport invests in communities, programs and partnerships that are creating a more progressive world through sport. We create and partner on programs that are promoting collective action on society’s most pressing challenges in addition to providing funding and knowledge-building resources. Beyond Sport is constantly growing and innovating, with values based on ambition, transparency, empathy, accessibility and adaptability. Our team is close-knit and dedicated – both to our work and to supporting each other. We want people to work with us who find this environment exciting and meaningful.

Job Summary

Beyond Sport has an immediate opening for a creative, results-driven storyteller with a passion for developing impactful, integrated marketing campaigns. Reporting to the New York-based Director of Content and Communications, the successful candidate will develop and deliver strategies that promote sport for social change and build audience support and engagement.

The Marketing Manager will collaborate with a cross-functional international team and external partners on compelling campaigns and collateral including social media advertisements, email campaigns, web pages and narrative content as needed. They will also support on special projects, events, fundraising initiatives and applicable program deliverables. This is a hands-on role for someone with long-term vision, an innovative mindset and is skilled at public engagement, education and enhancing brand visibility.

To Apply:

Please upload a copy of your CV and a tailored cover letter, outlining your relevant skills and experience for this position, via the application portal by the 10th of September, 2025. As this is a communications position, applications must include a cover letter to be considered. Please also take note of the salary band and only apply if this is in line with your expectations.

Key Duties and Responsibilities

Strategy Development & Campaign Management

• Develop and implement strategic marketing plans and multi-channel campaigns that deliver to Beyond Sport’s organisational and departmental objectives, while increasing brand awareness and deepening audience engagement
• Collaborate with Digital Content Manager and internal staff on content planning, ensuring consistent messaging and branding across platforms.
• Responsible for overall day-to-day campaign management, including market research, audience segmentation, content development and execution and performance reporting
• Develop and implement SEO strategies, manage keyword research, optimise website contents and analyse performance to increase rankings and engagement.
• Oversee Google Ad Grants and Facebook/Meta Business Manager Ad accounts
• Assist with the continuous refinement of our audience personas and engagement workflows to enable quality user experiences
• Lead the creation of brand marketing materials and collateral, ensuring that the foundation has the right mix of assets and channels to successfully advocate for sport for social change
• Oversee the marketing budget and deploy resources efficiently
• Deliver on marketing elements for program partner and sponsor campaigns and initiatives
• Assist Digital Content Manager with bi-monthly e-newsletter as needed to maximize audience reach and engagement

Data & Analytics

• Leverage expertise in market research, consumer insights and data analysis to optimize campaigns, attract and retain subscribers and ensure maximum ROI.
• Implement digital marketing best practices, including audience personas, A/B testing, SEO, SEM, social media, content marketing, etc.
• Track and analyse campaign performance and ROI; adjust KPIs and strategies as necessary to achieve targets
• Convert complex data into understandable reports; present the results to management and partners as needed
• Collaborate with Digital Content Manager on social media strategies to increase daily engagement and grow followers
• Input on most suitable data capture and metrics evaluation strategies

Experience, Skills & Qualifications

• Minimum 4 years of relevant professional experience in marketing and/or communications roles, preferably within the nonprofit sector.
• Experience working internationally or with diverse international stakeholders a plus.
• Excellent knowledge of digital marketing tools and techniques, including social media platforms, email marketing software, post schedulers and web analysis tools
• Be well versed in paid and organic media, content marketing, lead generation, optimization and interpreting data to improve performance
• Exceptional written and verbal communication skills with a strong attention to detail
• An artistic eye and experience with graphic design, eg. Canva or Adobe Photoshop
• Tech-savvy, keeps up to date with digital media and market trends as well as traditional and emerging technologies
• Experience with budgeting and calculating ROI projections
• Proficiency with CMS and email platforms; familiarity with WordPress, Mailchimp and Zoho CRM a plus.
• Ability to work both independently and collaboratively, and communicate with a wide range of stakeholders and leadership levels
• Excellent organisational, time management and interpersonal communication skills with the ability to navigate multiple projects, priorities, deadlines and personalities effectively
• A philanthropic and global outlook; an interest in sport and social impact desirable

Benefits

• 22 days annual leave, plus office closure between Christmas and New Year’s Day
• Flexible working arrangements
• Private health insurance plus cash plan
• Health and Wellness Programmes
• 2 Wellness days per year
• Bike to Work Scheme
• Donation to a charity of your choice for your birthday
• Pension contributions
• Platform to advance social change through sport globally

More About Beyond Sport

Beyond Sport values diversity and strives to create a working environment that is inclusive, supportive, respectful and ensures that everyone is heard and valued for their contributions. We are an equal opportunity employer and encourage candidates of all backgrounds and experiences to apply as we welcome and appreciate wide ranging perspectives, ways of thinking and experiences on our team.

Beyond Sport is affiliated with Benchmark, a network of companies united by sport and driven by purpose.

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.

The Museum is looking for an ambitious and self-motivated individual for the role of Philanthropy Manager. The role will be focused on raising funds from high-net-worth individuals capable of giving six-figure gifts and key in achieving our strategic priorities. It will involve working both independently and closely with senior stakeholders in order to cultivate and maintain relationships with new and existing funders, securing income towards a diverse range of core and capital projects.

Working alongside an approachable and highly successful Philanthropy team and reporting into the Senior Philanthropy Manager (HNWI), the role will cultivate and build relationships with a portfolio of potential and existing funders, engaging with them through correspondence, meetings, events and creating compelling proposals to secure funding. The role will provide exemplary stewardship and create robust and long-term pipelines, whilst actively supporting the Philanthropy Executive with their portfolio.

About you

The appointed person will be able to secure and manage gifts from high-net-worth individuals, and have exceptional written and oral communication skills, with an ability to convey detailed information in a concise and engaging manner. They will have an ability to establish productive relationships with a variety of funders, prospects and colleagues and be able to to establish productive relationships with a variety of funders, prospects and colleagues. The person will be able to work proactively and constructively with colleagues to develop high-quality project proposals and act as an ambassador for the Natural History Museum amongst a range of high-profile external contacts. Finally, they must have exceptional attention to detail and organisational skills and an ability to prioritise and meet regular deadlines whilst working under pressure.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. 
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

Hybrid working

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events.  We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

How to apply

If this sounds like you, please apply below by clicking on Apply for job.

Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.

Closing date: 23:59 on 31 August 2025

Interviews expected: w/c 15 September 2025

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

Prospectus is pleased to be supporting an impactful children and family wellbeing charity to recruit for a Finance Manager. This is a permanent role, ideally with a start date of the end of September. This role is to be based one or two days per week from their West Oxfordshire office, with the remainder remote working.

Managing a small team of 2 x Finance Officers, the purpose of this role is to lead on the day to day financial activities of the Charity. This includes managing regular financial reporting, VAT returns and payroll management, and developing improvements to financial and operational processes to increase efficiency within the team and provide accurate, timely and useful financial reporting to Lead Managers. You will also be responsible for mentoring, coaching and developing the team.

The successful candidate will have prior experience managing a finance function with a good understanding of most aspects of finance in order to lead the day to day operations, ideally from within the not for profit space. You will also have some experience and confidence in managing and nurturing a small team.

This is an urgent vacancy and as such Prospectus are reviewing applications on a rolling basis therefore we encourage applicants to apply ASAP.

To apply please submit your CV only at this stage. Once we have reviewed you may be asked to provide further information to assist with the recruitment process.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation. 

You will be responsible for:    

• Lead store operations bringing energy and vision to create a memorable shopping experience. 

• Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall. 

• Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.

• Managing staff and volunteers where you’ll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store. 

• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

• Ensuring sales targets are met and direct costs are kept within managed budgets. 

• Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed. 

• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. 

About us 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

About the role 

This role leads our individual giving fundraising through direct marketing and supporter care, helping grow sustainable income and engagement. It plays a vital part in delivering the Refugee Council’s strategy to expand our supporter base and amplify positive narratives about refugees.

Responsibilities include line management, using insights to inform strategy, ensuring brand alignment, and compliance with data and fundraising regulations. The ideal candidate will have experience in supporter acquisition across digital and offline channels, campaign planning and analysis, agency management, and donor databases. Strong communication, organisational skills, and a collaborative approach are essential. 

Staff benefits 

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including: 

• Training & Development 
• Employee Assistance Programme 
• Pension Scheme 
• Work Life Balance Policies 
• Employer-Sponsored Volunteering 
• And more. 

Let’s work together to improve the lives of refugees in the UK - apply on our website today. 

Closing date: Monday, 1st September 2025.

Interview date: Tuesday, 9th September 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

We’re seeking a Finance Manager to lead robust financial reporting and governance across 80 parish sites, while supporting central operations from our Crawley base.

In this key role, you’ll produce timely and accurate management accounts, oversee cloud-based reporting, and lead on the preparation of annual statutory accounts. You’ll be the primary contact for external auditors and play a central part in reporting to our Trustees and Diocesan Finance Committee.

You’ll also manage cashflow forecasting, tax compliance, treasury and investment activity, and VAT (for one subsidiary). Charity sector experience is highly desirable, but your collaborative, flexible leadership—especially of a diverse network of staff and volunteer finance teams—will be most essential.

Reporting to the Chief Operating Officer, you’ll oversee the support of cloud-based reporting for 80 parish sites and the delivery of timely, accurate management accounts for central operations based at our Crawley site. You will have a key role in providing high-quality financial reporting to our Trustees and Diocesan Finance Committee (DFC). You'll also lead the team in producing statutory audited accounts, acting as the principal contact for external auditors.

With additional responsibility for cashflow forecasting, treasury and investment management, tax compliance, VAT (for one subsidiary), and gift aid, this role ensures that the Diocese maintains robust financial governance. While Charity sector experience is a significant advantage in this position, it is your flexible and positive leadership of a diverse staff and volunteer finance community across some 80 sites that will set you apart.

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This is an in person role which involves the supervision of junior staff, it is based at our Crawley office (option for some hybrid working).