Supporter experience manager jobs

Listening Books are looking for a diligent, pro-active person to join our small team in the maternity cover role of Titles and Copyright Co-ordinator. If you have excellent organisational and communication skills, a broad knowledge of books and the UK publishing industry, would like to expand your experience in the charity sector and are interested in representing a charity that supports anyone with a print impairment, then we would love to hear from you.

Listening Books is a charity that provides an excellent audiobook lending service to people whose illness, disability, specific learning difficulty or mental health condition impacts on their ability to read the printed word. Our audiobook catalogue contains over 10,000 titles and reaches over 100,000 members across the UK. We believe that books should be accessible to everyone. The successful candidate will be responsible for buying and processing all new titles for our catalogue and regularly liaising with publishers to maintain our excellent relationships with them, ensuring all our contracts and paperwork remains up-to-date. The candidate will be responsible for both the administrative and technical aspects of adding new titles to our catalogue via our download platform, OverDrive Inc. Training will be given but a high level of computer literacy is essential. The candidate will also be responsible for managing the budget for titles and must have previous experience of handling basic budgets.

We can offer flexible working arrangements, including remote, office-based, or hybrid options for the right candidate. There is also some flexibility in how hours are distributed across the week; however, we would prefer that a portion of the hours be worked on Thursday or Friday.  A salary of £28,000 per annum (pro-rata) and a matched contribution pension scheme up to 8% of salary, following successful completion of the probation period.

Closing date for applications is Tuesday 6th January at 11.59pm and interviews will be held via Zoom on Monday 12th and Tuesday 13th January. Depending on volume of applications received, we reserve the right to close the vacancy earlier than this date, so please apply early if you are interested.

Please include your CV and a covering letter, telling us why you would be suitable for the role, paying close attention to the job description and person specification, which can be found when you click on 'Apply Now'.  Applicants who do not submit a covering letter will not be considered.

All appointments are subject to two satisfactory references, including a previous employer, evidence of the right to work in the UK and a basic DBS check. Privacy notice: Details of unsuccessful applications will be held on record under the lawful basis of Listening Books’ legitimate business interests for a period of 6 months before being securely destroyed.

Harris Hill is delighted to be working with the Cotswolds Dogs and Cats Home (CDCH) to recruit its new Chief Operating Officer (COO).

The CDCH has been providing care and support to vulnerable animals in our community for over 80 years. We work across Gloucestershire and support over 1,000 animals each year living in our community.  We find wonderful families for pets who need a new home and provide access to veterinary treatment for pets living with financially vulnerable families through our subsidised veterinary clinics, ensuring no animal suffers because of cost.

As COO, you will:

• Oversee operations, including the CDCH centre, retail and fundraising as well as project delivery, finance, human resources, IT, customer service, and facilities.
• Translate the Board’s strategic vision into actionable plans and upgrade daily procedures.
• Lead a high-performing team.

If you are inspired and excited by what CDCH does, we’d love to hear from you.

Job title: Chief Operating Officer

Salary: Up to £75,000 p.a.

Location: Gloucestershire

Employment term: Permanent / Full Time

Please review the Recruitment Pack for further information about CDCH, the COO position and for details on how to apply.

Closing date for applications: 9am, Monday 5th January 2026

Both CDCH and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

The Talent Set are delighted to partner with a leading national health charity to recruit for a Community Fundraiser role covering West London and surrounding areas such as Hertfordshire, Slough, Reading / Southampton. You’ll engage individuals, community groups, corporates, and volunteers to grow income through strong relationships and creative campaigns, helping expand grassroots support and raise vital funds that directly advance the charity’s life-changing mission.

Key Responsibilities:

• Develop and implement fundraising strategies to achieve community engagement and income targets.
• Organise and support community events, campaigns, and outreach activities.
• Build and maintain relationships with local partners, supporters, and stakeholders.
• Assist in cultivating new donors and volunteers to broaden community support.
• Monitor and report on fundraising performance, ensuring goals are met.
• Advocate for the charity’s mission through effective communication and promotional efforts.

Person Specification:

• Proven experience in community fundraising, events, or supporter engagement.
• Strong interpersonal and relationship-building skills.
• Excellent organisational and project management abilities.
• Ability to work independently and as part of a team in a dynamic environment.
• Passion for health-related causes and community development.
• Good written and verbal communication skills.
• Creative problem-solver with a proactive approach.

What’s on Offer
Salary: c.£31,950 per annum

Mainly home working with some travel across London and the home counties.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title: Health Advocate Educator - Full Time

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Health Advocate Educator supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The Health Advocate Educator will support healthcare teams to identify domestic abuse at an early stage and ensure appropriate responses and referral pathways are offered to female, male and non-binary survivors of domestic violence and abuse. In addition, the post holder will directly support survivors of domestic abuse and hold their own case load.

The post holder will collaborate with the local ICB and Service Manager to strengthen connections with healthcare teams and create effective partnerships that support survivors. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 7 January 2026

Interview Date: 19 January 2026

As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.

You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.

The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.

Key responsibilities include:

• Coordinating travel, logistics, accommodation and meeting arrangements.
• Managing routine HR administration and maintaining personnel records.
• Supporting finance processes including invoice tracking and expenses.
• Maintaining digital and paper filing systems accurately.
• Acting as first point of contact for routine queries.
• Supporting office systems, policies and procedures.
• Managing supplies, equipment and office resources.
• Supporting colleagues during peak periods.

About You

You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.

You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.

You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.

• Strong administrative and organisational skills.
• Experience supporting HR, finance or operations.
• Ability to manage competing priorities.
• Strong communication and customer service skills.
• High IT proficiency across office software and filing systems.
• Experience working in diverse environments (desirable).
• Ability to anticipate operational needs and take initiative.
• Commitment to confidentiality and professionalism.

Why Join Us?

You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.

In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.

The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.

Are you an organised, proactive administrator with a passion for supporting effective operations in a fast-paced international environment? The ITF is seeking an Office Operations Admin to ensure the smooth running of daily functions across the Asia Pacific office.

About the Role

As Office Operations Admin, you will play a central role in maintaining the smooth functioning of the Asia Pacific office. You will support a wide range of operational activities including HR processes, financial administration, travel and meeting logistics, record keeping, and office systems.

You will work closely with the Regional Operations Officer and wider team to ensure that administrative processes are efficient, accurate and compliant with ITF standards. This includes supporting internal communications, coordinating office resources, and helping implement operational improvements.

The role is varied and fast paced, requiring flexibility, professional judgement and a proactive approach to problem solving. Your work will directly support colleagues across the region and contribute to the effective delivery of ITF programmes.

Key responsibilities include:

• Coordinating travel, logistics, accommodation and meeting arrangements.
• Managing routine HR administration and maintaining personnel records.
• Supporting finance processes including invoice tracking and expenses.
• Maintaining digital and paper filing systems accurately.
• Acting as first point of contact for routine queries.
• Supporting office systems, policies and procedures.
• Managing supplies, equipment and office resources.
• Supporting colleagues during peak periods.

About You

You are someone who thrives in a structured but dynamic environment. You can juggle multiple tasks while maintaining accuracy, and you bring a positive and solutions-focused attitude.

You are confident in handling sensitive documents, working with data, communicating with suppliers and staff, and ensuring that processes are completed on time. You enjoy supporting others and have a strong customer-service mindset.

You are tech-savvy, comfortable improving systems, and able to adapt quickly to new tools or processes.

• Strong administrative and organisational skills.
• Experience supporting HR, finance or operations.
• Ability to manage competing priorities.
• Strong communication and customer service skills.
• High IT proficiency across office software and filing systems.
• Experience working in diverse environments (desirable).
• Ability to anticipate operational needs and take initiative.
• Commitment to confidentiality and professionalism.

Why Join Us?

You will be part of a mission-driven international organisation that works to improve the rights, protections and working lives of transport workers across the globe.

In this role, you will gain insight into global trade union operations, work with colleagues from across the Asia Pacific region, and develop valuable administrative and operational skills.

The ITF offers a collaborative, inclusive and values-driven environment where your contribution will be recognised and where you can be part of meaningful and impactful work every day.

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

To promote respect for trade union and human rights worldwide

To work for peace based on social justice and economic progress

To help our affiliated unions defend the interests of their members

To provide research and information services to our affiliates

To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

Job Description

Do you want to join a vibrant and growing charity group, whose mission is to deliver positive change for all those affected by heart rhythm conditions? Would you like to play an important role in supporting the three heart charities who are part of the Group to provide exciting educational learning opportunities that are tailored to our audience needs?

Title: Senior Events Coordinator

Reports to: Associate Director of Business and Operations

Based at: Remotely – however must be willing and able to travel to represent the charities as and when required to meetings and/or events nationally and internationally.

Job Purpose: To organise the planning and execution of healthcare events including marketing and promotion; maintain a high level of accuracy and detail throughout. To represent the Group in a professional manner

The role:
Arrhythmia Alliance Group is recruiting a Senior Events Coordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the Group’s profile through event planning, coordination, execution and evaluation.

Essential requirements:

- Experience in organising, marketing and facilitating healthcare and medical related events, liaison with both healthcare professionals and healthcare industries.

- Experience working with vendors and negotiating contracts.

- Must have experience promoting and advertising events across digital and traditional channels to maximise attendance and engagement.

- Excellent organisational and project management skills.

- Ability to manage budgets and financial planning for events.

- Ability to work under pressure and handle last-minute changes.

- Ability to engage with a wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.

- Creative thinker and problem-solver.

Main responsibilities:

· Plan, coordinate, and execute a range of events.

· Oversee all event logistics, including venue selection, transportation, accommodation, and catering arrangements.

· Agenda and room allocations.

· Liaise effectively with various vendors and service providers.

· Evaluate each event’s success through feedback collection and analysis, making necessary recommendations for improvements.

· Promote the organisation's brand image, values, and initiatives.

· Ensure all events comply with relevant health and safety standards and other regulations.

· Develop and execute marketing and advertising strategies to effectively promote events across social media, email campaigns, and other relevant channels.

· Diary management, arranging meetings, travel, room booking and catering requirements.

· Support in production of presentations and be able to present for the group whilst attending events online or in person.

· Process registration payments as and when needed.

· Attend and represent the charities at physical meetings and events.

· Support the production of recording healthcare professionals, patients, caregivers for educational webinars/events through but not limited to, Microsoft Teams or Zoom.

· Support the delivery of all Arrhythmia Alliance group events, projects, campaigns and initiatives, including but not limited to Heart Rhythm Update meetings, Heart Rhythm Congress (HRC) (our flagship annual congress), European Pacing Summit (EPS), Know Your Pulse, Defibs Save Lives, World Heart Rhythm Week and Global AF Aware Week.

Person specification:

- Educated to a minimum A-Level standard, with further relevant training, experience and professional development in marketing, event planning and execution.

- Excellent verbal and written communication skills essential.

- Advanced knowledge in Microsoft Word and Excel.

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Excellent attention to detail and accuracy.

- Ability to work flexibly, and as part of a team.

- Professional, methodical and thorough approach to work.

- Friendly, professional, respectful, punctual and polite.

- The postholder must hold a valid UK driving licence and passport to meet the travel requirements of the role.

Job Purpose:

To support the delivery of WIPs housing programme in Manchester and Trafford, with a focus on women coming into contact with the police and women being released back into the community following a period on remand, providing trauma-informed specialist support to improve housing outcomes for women affected by the criminal justice system.

1. To deliver an effective housing intervention for women impacted by the criminal justice system.
2. To develop effective relationships with key stakeholders, such as housing departments, court-based and prison teams, to ensure a collaborative approach to women’s accommodation needs.
3. To provide expert advice and support to colleagues, including upskilling through information and training sessions, and supporting system change activities.

Job Role

Reports to: National Director 

Budget responsibility: Yes 

Line management: 3 direct reports (Community Outreach Coordinator,Empty Spaces to Homes Programme Manager, Head of Construction & Delivery). Manage the relationship with the Upcycling Programme consultant.  

Post: Permanent 

Location: Home-based with frequent travel and some overnight  stays to internal and external events and project sites across England, Wales and Scotland.  All staff meetings are held in our ReStore, Romford.

About Habitat for Humanity Great Britain 

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance. 

Job Purpose 

To support Habitat GB’s vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. 

As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Director of Programme Delivery will be accountable for consolidating and supporting the new team to flourish. And for co-leading (with the Director of Retail) the development and performance of one out of two Strategic Goals, to: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’. 

Key responsibilities include the design, delivery and performance of Habitat GB’s domestic programmes and to support the effectiveness of a joined-up UK housing advocacy strategy. The Director of Programme Delivery will also act as an external representation on behalf of Habitat GB, working with the National Director, Housing Advocacy Manager and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. The role will also work collaboratively across Habitat GB and the Habitat for Humanity International (HFHI) network, including working with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships. 

As a member of the Senior Leadership Team, the Director of Programme Delivery works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach. 

Key Accountabilities/Responsibilities: 

Strategic development and programme delivery: 

• Accountable for co-leadership (with the Director of Retail) of the strategic leadership, development and performance of Habitat GB’s Strategic Goal: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’. 

• Responsible for overseeing and ensuring the high-quality design, delivery and performance monitoring of programmes under this strategic goal, including Habitat GB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty commercial and retail properties into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach. 

• Working in collaboration with other teams, responsible for the delivery and performance of other GB-based programmes and the development of new strategic initiatives. 

• Source and manage contractors/consultants to work on individual projects in line with our procurement and finance policies. Be responsible for effective contract management including quality assurance of their work and ensuring value for money. Proactively work with the Senior Leadership Team to ensure the organisation prioritises and delivers successfully across the 5 Strategic Enablers, including: taking proactive leadership to deliver high quality programmes and projects; increasing capacity and capability for Monitoring, Evaluation and Learning; technical and thought leadership; increasing visibility and leadership of our mission in GB; ensuring we are a thriving organisation; and championing One Habitat approaches. 

• Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt. 

• Engage with HFHI and the wider sector to inspire, innovate and influence the development of Habitat GB partnerships and programmes. 

• Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities. 

External representation and strategic partnerships development: 

• Represent Habitat GB in Great Britain and, where required, internationally. Work closely with the National Director and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. 

• Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships. 

• Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects and contribute to our credibility as a trusted and impactful organisation. 

• Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of Habitat GB. 

• Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders 

Performance management, reporting and monitoring: 

• Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and contractors and effectively monitor progress towards agreed targets. 

• Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level. 

• Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management. 

Leadership and management: 

• Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners. 

• Develop, lead and focus the Programme Delivery Team, its budget, activities and performance, to ensure the delivery against funding and impact targets. 

• Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans. 

• Role model our values in line with Habitat GB’s inclusive approach to people and culture. 

Organisational Leadership: 

• Support the National Director in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team. 

• As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence. 

• Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities. 

• Co-create ways of working to enable an adaptive, collaborative and high performing organisational team. 

• Deputise for the National Director when required and represent Habitat GB in external meetings and forums. 

Person profile: 

• Expert knowledge of programme and project design, delivery and monitoring. It would be helpful (but not essential) if this was in a thematic area related to Habitat GB’s vision and mission of ‘working in partnership to create housing solutions, and break down the barriers to decent, safe and affordable homes for all - in Great Britain and around the world’. 

• Proven track record of developing and leading innovative programme or project delivery strategies, community-development or partnership strategies which deliver ambitious targets. 

• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure. 

• Significant and successful experience in senior management roles, encompassing strategic management and team leadership. 

• Strong understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive. 

• Strong budget and financial management skills. 

Skills and competencies: 

• You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences. 

• You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission and a clear vision for how strategy translates into delivery 

• You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills. 

• You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others 

• You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance. 

• You are confident and able to work across different and competing priorities 

• Business planning acumen, decision-making, and problem-solving skills. Excellent negotiation skills. 

The role and responsibilities will be carried out in a way which reflects: 

• Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy. 

• A commitment to Habitat GB’s vision, mission, values and approach. 

• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures. 

• If this sounds like it could be a good match for you, please take a look at the Candidate Pack here.

  Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

  Start your Habitat journey here…

  We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.

  To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.

  Send by email referencing the job title in the subject line to our recruitment email > website>vacancies

  The deadline for applications is Sunday 4th January 2026 (at 11:59 pm).

  Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

  At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

  We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

We’re looking for a talented Graphic Designer to help shape and elevate the Dogs Trust brand, crafting compelling multi-channel content that supports our strategic goals. You’ll also provide day-to-day guidance to fellow designers, ensuring high-quality, on-brand work is delivered on time, to budget, and to a consistently high standard.

What does this role do?

As a Graphic Designer you will: 

• Develop and evolve Dogs Trust’s visual identity and campaign concepts across digital and print,
• Produce a range of marketing materials for internal and external channels, including digital and print assets,
• Lead multiple design projects from brief to delivery, working with colleagues and external suppliers to ensure on-brand results,
• Champion best-practice design, including accessibility and EEDI, while staying current with trends, tools, and maintaining key brand assets.

Interviews for this role are provisionally scheduled for week commencing 12th January 2026.

Could this be you?

We are looking for a highly creative and technically skilled Graphic Designer with a strong portfolio across digital and print, excellent knowledge of Adobe Creative Suite, and a solid understanding of digital accessibility and print production. The ideal candidate has strong strategic thinking, attention to detail, and the ability to manage multiple projects while maintaining a consistent brand identity. Excellent communication and collaboration skills, combined with a passion for animal welfare and experience in the charity sector, are essential.

Future Dreams is a breast cancer charity with a simple but powerful mission:
Nobody should face breast cancer alone or without hope.

Future Dreams House in King’s Cross is our warm, welcoming support centre where people affected by breast cancer can access workshops, therapies, information, and community – both in person and online. It’s a busy, friendly, and deeply meaningful place to work.

The Role

We’re looking for a proactive, practical and people-focused House Assistant to help keep Future Dreams House running smoothly day to day.

This role is a mix of front-of-house, operations, and sustainability. You’ll be making sure the building looks and feels like a 5* space, greeting and supporting visitors, coordinating volunteers, and helping us embed eco-conscious practices across everything we do.

You’ll work closely with the House Manager and wider team to ensure every visitor feels safe, welcome, and cared for – from the moment they step through the door.

Key Responsibilities

House Operations & Maintenance

• Open and close the House and carry out daily checks for security, safety, and presentation.
• Keep all spaces – including communal areas, toilets, kitchens and therapy rooms – tidy, clean and well-stocked.
• Regular trips to the supermarket and post office.
• Run errands (e.g. flowers, supplies), manage waste and recycling, and support laundry of towels and linens.
• Set up rooms for workshops and events (furniture, AV equipment, yoga mats, refreshments).
• Support minor maintenance tasks and contractor visits as needed.

Front of House & Visitor Support

• Provide a warm welcome to everyone arriving at Future Dreams House.
• Help visitors sign in, complete forms and find where they need to go.
• Offer refreshments, give House tours and help maintain a calm, supportive environment.
• Answer phone and email enquiries with empathy and efficiency.
• Support with bookings and keep systems and calendars accurate.

Administration & Communications

• Manage the main info@ inbox, responding promptly and professionally.
• Keep room and workshop booking calendars up to date.
• Handle incoming and outgoing post, including packaging, labelling, post office runs and box recycling.
• Respond to information requests and send out materials such as leaflets and visitor information.

Volunteer Support

• Work alongside volunteers, guiding and supporting them through their tasks.
• Help coordinate volunteer activity, especially when the House Manager is away.
• Provide simple, on-the-job training around tasks such as front desk support, room set-up and kitchen duties.

Sustainability

• Act as the sustainability champion for Future Dreams House.
• Promote eco-friendly practices around energy use, recycling, waste reduction and sourcing.
• Help shape and track progress against our sustainability goals.
• Engage the wider team and volunteers in greener ways of working.

Health & Safety

• Act as a First Aider and Fire Marshal (full training provided).
• Support fire safety checks, drills and wider health & safety procedures.
• Help during evacuations and report any incidents or hazards promptly.

Organisational Support

• Work collaboratively with colleagues across programmes, fundraising, and operations.
• Support internal and external events as needed.
• Carry out any other reasonable duties in line with the role.

About You

Essential Experience

• Experience in a customer-facing or front-of-house role.
• Comfortable working in a fast-paced, dynamic environment.
• Experience working effectively as part of a team.
• Some experience with administration and record-keeping.
• Experience with basic maintenance or housekeeping duties.

Skills & Knowledge

• Confident using Microsoft Outlook, Word, and Excel.
• Able to navigate online booking platforms and digital systems (training provided).
• Excellent verbal and written communication skills.
• Strong organisation and time management; able to juggle multiple tasks.
• Basic understanding of health and safety principles (or willingness to learn).
• Calm, professional approach when under pressure or dealing with sensitive situations.

Personal Qualities
We are looking for someone who:

• Embodies our values: Empathy, Inclusive, Collaborative, Honest, Adaptable.
• Is passionate about providing an exceptional visitor experience.
• Is proactive, hands-on and happy to “muck in” wherever needed.
• Has a professional yet warm and approachable manner.
• Is resilient and able to support visitors and colleagues in emotionally sensitive situations.
• Has strong attention to detail and takes pride in high standards.
• Is enthusiastic about sustainability and making a positive impact on the environment.

What We Offer

• A meaningful role in a charity making a real difference to people affected by breast cancer.
• A supportive, friendly team environment at our beautiful House in King’s Cross.
• Training for key responsibilities (including First Aid, Fire Marshal duties and systems training).
• Opportunities to grow your skills across operations, visitor services, events and sustainability.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Navigator (SPA) – Mental Health
Post no: 651
Salary: £26,600 per annum
Contract: Permanent
Hours: 37 hours per week, (Monday to Friday, 09.00 - 17.00)
Location: Eaglestone Health Centre, Milton Keynes

This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.

Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.

The role also includes answering calls through the NHS 111 Mental Health Option whereby you will be required to assess risks in real time and appropriately managing the call, escalating when necessary.

The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.

The successful candidate will have a minimum of 1 years’ employment working in health, social care or information and advice, in direct contact with service users, ideally within a Mental Health setting, and will have worked with challenging or vulnerable patients who present with multiple or complex needs or risk history.

Service Delivery

• Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
• Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
• Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
• Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
• Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
• Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
• Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
• Provide clinical and non-clinical information in appropriate chronological templates to other services.
• Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
• To bring VCSE experience, knowledge and culture into an NHS team.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Friday 16th January 2026

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. We are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping across the Wirral. You will work as part of a small and dedicated team of outreach workers seeking out and supporting those in our community experiencing homelessness. Provide outreach support, working flexibly across community locations with a central hub based at our head office in Birkenhead.

What You’ll Be Doing

• Keeping in touch with known rough sleepers in the area and acting as their key point of contact for seeking out accommodation.
• Providing emergency support and referrals for those in crisis.
• Connecting rough sleepers with essential services, professionals, and community networks.
• Supporting people through the highs and lows, offering practical help, understanding and encouragement.
• Inspiring change and making a lasting difference in people’s lives.

What We’re Looking For

Our Complex Needs Practioner will have

• A kind heart and a strong sense of empathy.
• Great communication skills to support and encourage others.
• A calm and measured approach to handling challenging situations.
• Experience working within homelessness, substance use or mental health services is desirable but not essential as training will be provided.

We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to begin work at the coalface of our life changing services, we’d love to hear from you.

Please note: We do not accept CVs for the position of Complex Needs Practioner. All applications must be made via our form and emailed in. Instructions to be found on our Career Page.

Grade: 3

Position type: Permanent, Full time, 37.5 hours per week, flexible hours considered

Responsible to: Procurement Manager

Direct reports: None

Location: Truro, Cornwall (hybrid) or Remote (UK only - with required travel to HQ up to 4 times a year)

Role purpose:

The Procurement team is crucial to ensuring ShelterBox is equipped with the supply infrastructure we need to work, fundraise, budget, manage data and ultimately deliver vital aid. In addition to working on Indirect Items, the Procurement Team is a skills resource for the rest of the business, identifying and supporting with best practice in procurement and negotiations at all levels.

The Senior Buyer will join a busy and dynamic Procurement team of three individuals (two Senior Buyers and the Procurement Manager) and will quickly become integral to the day-to-day running of the Procurement function. It is expected that the individual will have substantial procurement experience.

The Senior Buyer will be responsible for a variety of Indirect spend and suppliers. Additionally, the Senior Buyer will support the Supply Chain team and the rest of the organisation as a subject matter expert on negotiation and procurement activities.

Who are we looking for?

ShelterBox is seeking a proactive individual with proven procurement experience to add capacity to the team. Attention to detail and diligence will be at the forefront of your skillset and you'll need to be comfortable with numbers, data and sensitively posing challenging questions to understand business requirements.

We are looking for someone with excellent communications skills and the ability to balance multiple tasks with competing deadlines. The individual should be confident with developing and maintaining relationships both internally with other departments and externally with suppliers and partners.

This role would suit someone currently in a Senior Procurement Role who is looking to expand their responsibilities and skillset. CIPs qualification is desirable. Charity experience is appreciated, but we welcome applicants with appropriate experience in any sector.

Job Description

Main role and responsibilities:

Ensure effective procurement of goods, services and works by conducting market research, performing supplier due diligence, implementing rigorous contracting procedures, managing contracts, negotiating favourable terms, identifying cost-saving opportunities, and preparing and maintaining documentation to guarantee best value, efficiency, and accountability to both donors and recipients.

Handling a variety of stakeholders and manage expectations as well as delivering on promised outcomes.

Duties will include but not be limited to:

• Management of a broad range of categories across the organisation, focussing predominantly on indirect, non-stock purchases.
• Work with Senior Management to identify procurement improvement priorities by analysing forecast spend, supply markets and specification options.
• Design, plan and lead the tender process for a variety of buying categories up to a contract value of £2m.
• Contribute to the specification-writing process, leading to formal technical, performance and supply specifications that can be used in tendering; it is expected that the individual will write the final versions of those specifications and hold them on file.
• Regularly review and improve procurement processes for allocated categories, adapting to organisational strategic change.
• Working with the team, assess and manage risk across all allocated categories.
• Write, negotiate and sign off contracts with suppliers to achieve the maximum value for ShelterBox.
• Develop and maintain appropriate supplier and contract management processes for all allocated categories.
• Report on cost savings and avoidance and added value.
• Upskill individuals across the organisation on commercial processes, offering strategic advice and ensuring compliance with internal policies.
• Manage procurement-led projects such as procedure implementation, and software introduction.
• Develop and deliver sustainability improvements within the procurement function according to the Environmental Policy.
• Keep up to date with legislative changes, industry trends and market developments.
• Sign off on supply chain compliance as per the delegation of authority level.
• Maintain departmental databases.
• Ensure that the procurement administration is kept up to date and that all filing is in accordance with policy.
• Support procurement-related projects across the organisation.
• Uphold ethical and professional procurement standards at all times.
• Maintain commercial confidence for internal matters, and matters pertaining to suppliers.
• Represent ShelterBox as required.
• Any other duties as required which are deemed appropriate to the level and grade of the post.

Are you a creative marketer with a flair for digital campaigns and audience engagement?

Earth Trust is seeking a Marketing Officer to join our Communications and Marketing team and help amplify our mission during an exciting phase of growth. 

About the role 

As Earth Trust evolves into a key visitor destination in South Oxfordshire, you’ll play a key role in promoting our visitor hub, venue hire and events. 

Working closely with a small, collaborative team, you’ll craft compelling content, manage multi-channel campaigns, and use data-driven insights to optimise performance. 

This is a unique opportunity to use creativity with digital channel management and connect people with nature while supporting commercial growth. 

What you’ll do 

• Plan and deliver marketing campaigns for venue hire, events, and our new paid-for adventure play.

• Create engaging content for social media, email, and web.

• Manage digital channels (MailChimp, WordPress) and optimise SEO. 

• Analyse campaign performance and manage budgets.

• Collaborate across teams to deliver impactful projects.

What we’re looking for 

• Minimum 2 years’ experience in marketing or communications 

• Strong copywriting and content creation skills 

• Proficiency in digital tools (MailChimp, WordPress, Canva) 

• Experience with paid media, SEO, and analytics 

• Organised, creative, and passionate about connecting people with nature 

Desirable: Charity sector experience, venue marketing knowledge and familiarity with Google Ads Grants. 

This role is 21 hours per week, typically worked over three days, of which two are in our offices by the Wittenham Clumps - Little Wittenham, between Abingdon, Didcot and Wallingford.