Supporter experience manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Retail Van Driver
Warehouse in Knaresborough, North Yorkshire, with travel required across the Yorkshire Region
About us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Van Driver, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are currently looking for a Retail Van Driver to join our Retail, Services and Operations team.
Reporting to the Warehouse Operations Manager, you will be part of the team responsible for ensuring the efficient running of the donation centre and warehouse. The primary focus of this role is to deliver stock to our retail shops across Yorkshire in a timely manner. However, at busy times you will also be required to assist with general maintenance tasks and supporting with the removal of general waste through the appropriate channels whilst working in compliance with all relevant Health and Safety legislation and our Driving for Work policy.
Specifically, you will:
-
Carry out deliveries of donated stock to shops ensuring that the shops receive the stock that they have requested from the Donation Centre.
-
Complete collections of furniture and goods across Yorkshire, including the disposal of waste materials, as directed.
-
Assist with the moving of furniture and other goods between shops and the Donation Centre. There will also be a requirement to collect goods from donors.
-
Be responsible for day-to-day vehicle maintenance, including completion of the weekly vehicle maintenance checklist and daily visual checks.
-
Ensure charity vehicles are left secure, clean and presentable at the end of the day and ensure any vehicle defects and damage promptly are reported in accordance with charity procedures.
-
Be an ambassador for the charity whilst driving branded vehicles, ensuring that you drive carefully and mindfully of other road users.
-
Create a positive, professional, warm welcome for all visitors.
-
Seek opportunities to actively engage with visitors to enhance their visit and further promote the profile of the charity.
-
Be responsible for conducting an initial assessment of the quality of goods collected, including furniture which will include declining donations that are unsuitable for sale and may contravene the Sales of Goods Act 1979.
-
Be knowledgeable about, and an ambassador for the charity so that you are able to answer questions and answer any queries.
-
Promptly report any accidents, incidents or unsafe occurrences to the Facilities Manager via the charity reporting procedure.
About You
To be considered for this role, you will need:
-
To be ideally educated to at least GCSE standard or equivalent, including Maths and English.
-
To have the ability and willingness to travel across the Yorkshire region.
-
To have a full UK driving license with less than 6 penalty points.
-
To have a willingness to undertake any additional training as required.
-
To be highly organised with good time management skills.
-
To be able to prioritise workload, meet deadlines and adapt to changing deadlines.
-
To be able to demonstrate a good standard of written and numeracy skills or confident in using available tools to support with this.
-
To be passionate about delivering good customer service both internally and externally.
-
To have good communication and interpersonal skills.
-
A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
-
A check on your employment history by seeking two references
-
A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
-
A DBS check at enhanced level
Application
Before applying, please visit our website to view the full role profile and visit our Careers Page to find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 31 December 2025. Please read our privacy notice before applying.
The charity is a responsible and flexible employer. We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.
The client requests no contact from agencies or media sales.
Location: London Hybrid (1-2 days per week in London office)
Interview date: w/c 19th January 2026
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We are excited to be looking for someone with expertise in high value fundraising communications and project management to join our growing Philanthropy and Partnerships team. This role is central to ensuring our fundraisers are equipped with the tools, assets, and information they need to fundraise efficiently and effectively through every step of the donor journey
This exciting role will play key part in helping to drive our ambitious plans to grow Young Lives vs Cancer’s high value (for us, this means income from major donors, grant-making trusts & foundations, and companies) income to £8m net by 2028.
In this role, you will work on a variety of projects from concept stage through to delivery that will help create a step change in the pace and scale at which the team can attract, engage, secure and retain support from high value audiences.
You will also lead on the delivery of an exceptional high-value stewardship and cultivation strategy, ensuring every supporter experiences a personalised, impactful journey. This includes developing innovative engagement opportunities, showcasing the tangible difference their support makes, and building deep, trust-based relationships that inspire long-term commitment. You will champion best-in-class stewardship practices, leveraging insight and creativity to strengthen connections and unlock transformational giving.
This role is ideal for a curious, creative and collaborative individual who is committed to delivering exceptional supporter experiences. If this sounds like you, we’d love to hear from you.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
Main responsibilities
- Create and maintain a suite of clear and compelling written and designed communications including funding propositions, toolkits and cases for support to secure six and seven figure gifts from high value audiences.
- Coordinate stewardship moments across Philanthropy and Partnerships aligned to key calendar events throughout the year.
- Being responsible for development and overseeing an exciting stewardship and cultivation strategy and action plan for newly identified and top prospects, designed to support the delivery of targets and KPIs around high value fundraising development and income growth.
- Support the development of a culture of philanthropy across the organisation by helping colleagues understand and engage with high-value fundraising. This includes keeping internal teams informed about donor impact, sharing updates through meetings and internal channels, and responding promptly to requests for information. You will help coordinate materials, prepare briefings, and assist with internal events that showcase the importance of philanthropy, ensuring everyone feels connected to and invested in our fundraising success.
- Ensure accurate and timely updating of donor stewardship activities and communications in the fundraising CRM, supporting effective donor journey tracking and reporting.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
Knowledge and skills
- Strong understanding of visual design principles and highly skilled in using Canva and other similar programme to design and create engaging fundraising assets.
- Knowledge of philanthropy & partnerships fundraising including an understanding of the different high value audiences and typical motivations for giving.
- Outstanding writing skills e.g. copy writing, proofreading and editing with the ability to adapt messaging for different high value audiences.
- Strong planning and organisational skills; able to work with tight deadlines.
Demonstrable experience of:
- Writing winning bids, applications, proposals or reports for at least one of our high value audiences e.g. companies, trusts and foundations, or high net worth individuals.
- End-to-end project management.
- Developing and managing relationships with multiple internal stakeholders to deliver results.
- Experience working with fundraising CRMs, with a strong understanding of how to record, track and report on donor interactions and stewardship activities.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Liam Mills.
#ShowTheSalary #NonGraduatesWelcome
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Financial Controller
We are looking for an experienced and solutions-focused Financial Controller to join UKROEd at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both UKROEd and The Road Safety Trust, supporting our mission to improve road safety and reduce harm on the UK’s roads.
Position: Financial Controller
Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office
Salary: Circa £70,000 (dependent on experience)
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing Date: Sunday 11th January 2026
(We reserve the right to close this vacancy early if we receive sufficient applications.)
Interviews: 4th February 2026, in person, Manchester
The Role
As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across UKROEd and The Road Safety Trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets.
You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights.
Key Responsibilities
· Oversee financial operations, controls and compliance across both organisations
· Produce management accounts, financial reports and statutory returns
· Lead payroll, pensions, procurement and the purchase-to-pay cycle
· Manage assets, liabilities and financial risk registers
· Support budgeting, forecasting and financial strategy delivery
· Liaise with auditors, bankers, insurers and advisers
· Oversee NDORS-related billing and financial processes
· Provide leadership and guidance to the Finance Manager
About You
We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship.
Essential Experience & Knowledge
- At least 5 years’ experience managing financial operations.
- Hold a ACA, ACCA, CIMA or equivalent qualification.
- Degree in accounting, finance, business, economics or related field.
- Demonstrable experience as a Financial Controller.
- Strong understanding of management accounting principles.
- In-depth knowledge of budgeting, forecasting and financial analysis.
- Strong understanding of tax codes, laws and statutory reporting.
- Experience working with senior stakeholders and writing high-quality reports.
- Proficiency in accounting systems and advanced spreadsheet skills.
- Excellent interpersonal and communication skills.
- Highly organised, accurate and detail-oriented.
- Willingness to undertake NPPV Level 3 vetting.
Desirable:
- Experience in policing, local authority or charity sector finance.
- Experience using Xero or similar accounting systems.
To Apply
Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About UKROEd
UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the police service. As the operating company of The Road Safety Trust, UKROEd supports the education of drivers who commit low-level traffic offences and contributes to a safer road network for all.
You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc….
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
About the Church Commissioners
Established in 1948, The Church Commissioners works to support the Church of England's ministry.
The main aspects to the work of the Church Commissioners are as follows:
Managing the endowment fund
The Investments team of c. 85 colleagues manages the Church's permanent endowment fund. This £11.1 billion fund (as at 31st December 2024) is one of the largest in the country and has its origins in Queen Anne's Bounty, which was established in 1704.
The fund represents a diverse investments portfolio, which is managed with a strong focus on responsible and ethical investments that enable the funding support for the Church of England to grow in line with agreed investment return targets.
Church-Facing Commissioner Teams
There are three Church-facing Commissioner Teams:
- The Church Buildings team of c. 35 colleagues supports dioceses and parishes with the care, conservation and development of historic church buildings, advises on permissions for changes to church buildings and provides guidance on architectural and heritage matters. It helps churches adapt for worship and community use and works with government to advise on policies that affect church buildings;
- The Mission & Pastoral Services team of c. 10 colleagues supports the creation, merger and closure of parishes and benefices. It oversees the adjustment of parish boundaries, supports dioceses on the legal framework for pastoral change, and handles the legal steps when a church building is no longer required for public worship, including finding suitable alternative uses or disposal;
- The Bishoprics & Cathedrals team of c. 40 colleagues advises on the provision of suitable housing and office accommodation for diocesan bishops and archbishops, funding bishops' working costs, and supporting cathedrals in their governance and sustainability. It also oversees , the historic library and record office of the Archbishops of Canterbury and the main archive for the documentary history of the Church of England.
Central Support and Governance
Overall, there are c. 10 colleagues in the Central support and governance team:
- The Commissioners' Secretariat team supports the Chief Executive, senior trustees and Board in all aspects of their governance;
- The Engagement Manager is responsible for working closely with a wide variety of Commissioners' teams to help ensure that the Church Commissioners has effective engagement with a wide variety of Stakeholders;
- The Strategic Programme management team varies in size depending on the strategic projects currently underway (see below for further details).
Church of England Central Services (ChECS)
The Church Commissioners is supported by a number of key enabling teams which are part of the Church of England Central Services. This NCI consists of Finance, Assurance, Technology, Data, Project Management, Communications and Legal teams. The ChECS team is c. 150 colleagues.
The Church Commissioners is accountable to Parliament, General Synod and, as a registered charity, to the Charity Commission. The Archbishop of Canterbury is the Commissioners' Chair and the current Deputy Chair is the Bishop of Salisbury. Three of the Commissioners' trustees are known as Church Estates Commissioners (CECs), who will be key stakeholders for this role. The First CEC chairs the Assets (investment) Committee and the Second CEC is an MP who helps exercise accountability to Parliament. Both are appointed by HM The King on the advice of the Prime Minister. The Third CEC chairs committees that oversee the work of the Church-facing Commissioner Teams and is appointed by the Archbishop of Canterbury.
The Director of Strategy and Engagement has direct responsibility for Central Support and Governance, comprising the Commissioners' Secretariat (4 colleagues), the Engagement Manager and the Strategic Programme Management team (c. 5 colleagues). Additional Strategic Programme team members may be added as further strategic projects are commissioned.
Strategic focus
- Support the Chief Executive and Board with the development, articulation and delivery of the Commissioners' strategic business plan to enable it to support the mission and ministry of the Church of England, engaging widely and authentically in so doing;
- Act as a close adviser and sounding board for the Chief Executive and leadership team, ensuring the provision of accurate and timely advice, briefings and presentations;
- Assist in developing and delivering plans and projects to give life to the business plan.
Communications and stakeholder engagement
- Advise on, and support, stakeholder engagement. Develop and implement engagement and communications strategies for key stakeholders and leaders, e.g., bishops, parliamentarians, dioceses and General Synod (the Church's legislative and deliberative body). This includes major projects and programmes of work and liaison with the Communications team;
- Champion the views of key stakeholders and beneficiaries within the Commissioners, helping to ensure that business plans and projects reflect the perspectives of the wider Church.
Project support
- Manage complex or sensitive strategic projects and issues, thinking through the consequences of those projects, decisions and communications, including considering reputation matters.
- Facilitate the implementation of change plans, working closely with the Commissioners' leadership team and other NCI executive team colleagues.
- Support the implementation of cross-NCI programmes from the Commissioners' perspective;
- Use the Project and Programme Methodology adopted by the Church Commissioners and participate in current project governance structures - working with the PMO to continue to improve this.
Provide leadership and support to project teams, including:
- the Programme Spire team (which is managing a multi-year research programme to understand and respond to the charity's historic links to African chattel enslavement);
- any changes to the organisational structure for the Church Commissioners, ensuring they are provided with appropriate performance targets and support. This should be done working closely with the appropriate Finance and People teams.
Leadership and wider context
- Keep up to date with current events, trends and concerns which might affect the work of the Commissioners, NCIs and the wider Church;
- Support the wider Church as a senior leader, contributing to the development of the NCIs. Draw connections between operational activities in different teams, and with other NCI activities where appropriate.
- A salary of c.£95,000 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Devon in Sight (The Devon County Association for the Blind) was established in 1925 and has a long and proud history of serving people who are blind and partially sighted and their families in Devon.
Our aim is to support people on their sight loss journey by focusing on our four key service areas of Information, Advice and Guidance (IAG), Independent Living, Health & Wellbeing, and Influencing Change (Making Devon a better place for people affected by sight loss to live and work).
The Role:
As our long-standing Chief Executive Officer prepares for retirement, we are seeking an experienced senior manager to take over the leadership of this dynamic and innovative charity.
The Chief Executive Officer will be based at the charity’s head office in Splatford, Exeter. You will be responsible to the Board of Trustees and will represent, promote and support the charity, whilst ensuring the smooth running of all aspects of operations and future growth.
You will need to work flexibly and strategically to assist the organisation to achieve its strategic priorities, develop and grow. We are looking for someone who is a confident and empathetic manager with previous experience gained within a charity setting.
You will be a natural and inspiring communicator, equally confident in networking with our stakeholders, talking to the people we support and writing compelling content. In addition, you will be computer literate and financially astute, able to work with a Board of Trustees, attend their meetings and provide them with timely and accurate information.
Job Type: Permanent, Full-time (37 hours per week).
Location: Unit 3, Splatford Barton, Kennford, Exeter EX6 7XY
Salary: £46,500.
Other Benefits:
- Annual Leave entitlement is 25 days per annum plus statutory bank holidays. Additional leave days are awarded after 2, 5 and 10 years’ service.
- Some flexible, remote working can be negotiated.
- A pension scheme that includes a 3% employer contribution with the option of joining our Salary Sacrifice Scheme to increase this.
- A comprehensive Employee Assistance Programme (EAP)
- A nominated free car parking space at our current premises.
Key Responsibilities:
- Strategy & Governance: Developing and implementing the charity’s vision, mission, values and strategic priorities in partnership with the Trustees.
- Operational Leadership: Overseeing service delivery, maintaining our Matrix Standard Accreditation, monitoring services we provide to ensure they are always to a high standard.
- Financial & Fundraising: Managing budgets, maintaining compliance, and leading fundraising strategies (Individual Trusts & Grants, Legacies, Community and Corporate Fundraising and Legacy management).
- Compliance & Risk: Ensuring the charity strictly adheres to statutory, legal (GDPR, Charities Act, Companies Act), and safeguarding requirements.
- Partnerships & Advocacy: Acting as the "voice of blind and partially sighted people in Devon", building relationships with key stakeholders across the Health & Social Care and Third Sector.
- People Management: HR, recruitment, managing and supporting staff and volunteers.
How to Apply
If you are a supportive and proactive leader, passionate about making a real difference to the lives of people affected by sight loss across Devon, we want to hear from you!
For a full application pack, including job description, application letter and application forms, please visit our website.
Interviews will be held on the 15th and 16th January 2026, in person, at our head office in Kennford, Exeter.
The client requests no contact from agencies or media sales.
Assistant Benefits Advisor
Salary £24,000 FTE (rising to £27,000 per year FTE after 1 year and completion of training)
17.5 - 21 hours per week, 6.6 weeks holiday
Remote working with occasional travel for events and meetings in West Sussex
Are you passionate about working with SEND families?
Do you have the transferable skills and qualities to train as a benefits advisor?
We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of our services providing information, training and peer support.
Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer’s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP). Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.
We are looking to recruit a skilled and motivated Assistant Benefits Advisor to join our team
The post holder will be responsible for supporting our Benefits Advisor with the delivery of information, advice and guidance on Carers Allowance, Disability Living Allowance (DLA) and Personal Independence Payment (PIP) to parent-carers of children and young people with special educational needs and disabilities (SEND) in West Sussex. This is a training role with the view to promotion to Benefits Advisor following completion of training.
Person Specification (essential):
• Understanding of challenges facing parents and carers of children with SEND
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
• A highly motivated self-starter with a flexible approach to working life
• A creative and strategic thinker
• Committed to professional and personal development and lifelong learning
• Ability to work independently and manage a diverse and demanding workload
• Comfortable working with people from a diverse range of backgrounds
• Excellent inter-personal and communication skills
• Excellent writing and editing skills
• Experience of using MS Office including SharePoint
• A good all-round education including GCSE’s (or equivalent) or NVQ level 2
See attached job description for details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Closing date for applications is 12th January 2026
Interviews to be held in Littlehampton on 21st/22nd January 2026
To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
The client requests no contact from agencies or media sales.
Role description: You will work with local residents to continue our community engagement work, empowering residents to bring about positive change for North Leatherhead and facilitating their engagement in decisions affecting the local area.
Pay and hours: £16 an hour. 15 hours per week, with occasional evening and weekend working.
Contract: 6-month contract, initially.
Location: LCH, Kingston Road, Leatherhead. KT22 7PX. Not suitable for remote working.
Context:
North Leatherhead is in the top 5% most deprived neighbourhoods in Surrey, with one of the highest concentrations of foodbank use in the county and healthy life expectancy rates that are, on average, seven years lower than in South Leatherhead. A listening exercise by Mole Valley District Council highlighted the lack of community provision and the damaging impact of the closure of the children’s centre and other community buildings in recent years.
Leatherhead Community Hub (LCH) opened in March 2022 as a dedicated community centre in North Leatherhead. LCH provides opportunities for people to come together socially and build community, as well as giving partner organisations a permanent base from which to offer vital support. Our mission is to create a safe, welcoming space at the heart of the community, where people of all ages can connect, learn, have fun, and find the support they need to thrive. The Hub attracts around 3,500 visitors a month to our community café and the many other community activities run by LCH and other local groups.
One of LCH’s core values is to be community-led, and we are always looking for opportunities to take on board people’s ideas and develop their gifts. Last year, we set up a non-contact boxing project and we have plans for a new football project, in response to parents’ concerns about the lack of provision for children and young people. Responsibility for both projects is being handed over to local residents.
Role description:
You will be responsible for listening to, engaging with and empowering local residents to facilitate positive change in their community, with the following specific objectives:
· To establish a residents’ panel (or similar), giving local residents a greater say in decisions affecting local community.
· To organise an Annual General Meeting (or similar), ensuring that LCH is accountable to the local community.
· To carry out a community survey (or listening exercise) for North Leatherhead, to increase our understanding of the concerns and hopes of local residents.
In addition, we would like to explore ways to increase ownership and involvement of local residents in all aspects of the running of LCH. You will be employed by LCH, using the Hub as a base for networking and capacity-building, whilst also reaching out to other sections of the community. This role will require you to have a regular presence at LCH and in the wider community.
Requirements of the postholder:
Essential:
· Excellent listening skills – friendly and approachable, with the ability to connect with people from a wide range of backgrounds and make them feel supported and valued.
· Experience of volunteering and/or working in a community setting.
· Strong organisational, time management and IT skills.
· A positive and creative approach to work – able to handle new or competing demands and work on own initiative without close supervision.
· A willingness to work flexibly, including occasional evening and weekend meetings.
· A firm commitment to the vision, mission and values of LCH.
Desirable:
· Good networking skills and experience of working with other organisations to achieve positive change for the community.
· An understanding of the principles of asset-based community development and other participatory approaches to community development.
· A proven ability to motivate and support people to use their strengths and skills for the benefit of the wider community.
· Experience of carrying out community research and/or grassroots organising.
· Experience of living, working and/or volunteering in the local area.
How to apply: Please send us your CV and a cover letter (no more than 500 words), explaining why you would like this role and how you meet the job requirements.
Posted on: 15th December 2025
Closing date: 15th January 2026
Interview date: 23rd January 2026
We are keen to appoint someone to start in February, or as soon as possible.
Applicants must send in a CV and a cover letter (no more than 500 words), explaining why they would like this role and how they meet the job requirements. They must also be available for interviews on Friday 23rd January.
The client requests no contact from agencies or media sales.
About us
The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.
Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from underrepresented backgrounds to access and succeed at university.
We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.
About the role
The Senior Research and Evaluation Adviser will work to position King’s College London as a sector leader on conducting institutional evaluation and research to understand how we can support students from underrepresented groups to access university and succeed at university. Our team generates causal evidence either through Randomised Controlled Trials or Quasi-experimental designs, as well as correlational and qualitative evidence.
This is an exciting opportunity for candidates looking to work in research and evaluation in an applied context, and who wish to use their skills and expertise in quantitative and qualitative methods. This is an opportunity to grow your skills in generating and applying evidence to practice.
We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.
Key responsibilities:
- Lead on a range of research & evaluation activities, including synthesis of secondary research; conducting qualitative, quantitative and/or survey designs; developing and delivering randomised controlled trials (and other experimental trials as appropriate)
- Convey research findings, including complex quantitative information, in a clear and actionable way
- Develop and maintain expertise in research and evaluation methodologies
- Work with academics and practitioners to test and trial new approaches to widening participation and student success
About you
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
Qualifications & Training
- Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in any research or evaluation job. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training
Skills & Experience
- Ability to select appropriate research designs and use qualitative and quantitative methods, including surveying, interviewing and running focus groups
- Ability to establish causal inference using experimental methods (e.g quasi-experimental methods, randomised controlled trials)
- Confident in conducting data analysis and statistical testing using relevant software (such as Power BI, R, Stata or SPSS) and presenting findings in various formats
- Ability to manage multiple research projects and deliver work to deadline
- Confident and clear written and verbal communication, including report-writing and presentation skills
- Ability to work with others to deliver project aims and overcome challenges
- Ability to coach or train others on how to undertake specific tasks and give clear direction on desired outcomes
- Ability to decide own pattern of work and manage workload and resources over a long period
Desirable criteria
Qualifications & Training
- Postgraduate degree or qualification in research methods, statistics, analytics or a related field and/or relevant experience.
Skills & Experience
- Interest in using behavioural insights in a research or policy context to positively influence behaviour
Knowledge
- Interest in the widening participation agenda and the role of higher education in social mobility
Further information
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
Closing date: 30 January 2026.
Interviews are due to be held on 19th and 20th February 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy Specialist (children and young people)
Are you interested in improving the lives of children and young people with a learning disability? Can you turn complex ideas into evidence-based policy? Are you a skilled communicator able to influence decision-makers? If so, we would love to hear from you!
We are currently looking for a Policy Specialist to join Mencap. This position sits within the Policy and Public Affairs teams of Mencap’s Campaigns, Advocacy and Activism Directorate (CAA). You will work closely with our influencing, information and advice, campaigning, and research work, as well as sector partners like the Disabled Children's Partnership.
This is an exciting new role to deliver policy change and enhance the rights of children and young people with a learning disability. At a key time to influence Special Educational Needs and Disabilities (SEND) education reform, we are seeking a policy specialist to shape policy work that reflects the needs and experiences of children, young people, and their families. Working within the policy team, you will be responsible for developing evidence-based policy work and influencing decision-makers.
This is a full time position (37.5 hours per week). We are flexible with your work location, but there may be some occasional travel needed to our London office or Westminster.
You will:
· Translate complex work into clear and persuasive policy briefings, consultation responses and reports.
· Work within wider coalitions of charities, building collaborative relationships and ensuring that the needs and priorities of our community are addressed.
· Develop and expand Mencap’s ‘Policy Shapers’ work, ensuring our work reflects the experiences of children and young people with a learning disability and their families.
· Support our information and advice team, briefing them on important developments, inputting into casework discussions relevant to your areas of work, and supporting the creation of public information resources.
· Represent Mencap at meetings and events, with MPs, civil servants, and sector partners.
· Identify and analyse relevant research to develop evidence-based policy recommendations.
You will bring to this role:
· Experience of working on public policy issues.
· Strong communication skills: experience tailoring your messaging to a variety of different audiences and representing an organisation.
· Experience building positive relationships and working collaboratively to achieve outcomes; able to positively challenge, negotiate and compromise.
· The ability to work on your own initiative while contributing to team priorities and sustain enthusiasm under pressure.
· Experience analysing evidence to develop recommendations.
· Knowledge the issues facing children and young people with a learning disability and/or the SEND system, as well as the wider parliamentary system.
· Passion about making the world a better place for people with a learning disability.
If you're passionate about driving meaningful change for children and young people with a learning disability and you're ready to use your policy expertise to make a real impact, please apply now with an up-to-date CV. This advert has been extended and will now close on Sunday, 4th January, 2026. Interviews are scheduled to take place via Microsoft Teams during the week commencing 12th January 2026.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
HEAD OF VOLUNTEERING
Closing Date: 31 December 2025
Interview Date: Mid January - Date to be confirmed
Location: Hybrid working with multi-site working
Hours: 37.5 hours per week
Salary: £45,000 - £50,000 per annum
DBS Requirement: Enhanced check
At Birmingham Hospice, our volunteers are the heart of everything we do—supporting patients and families through life’s most challenging moments. We’re looking for a collaborative and values driven leader to shape the future of volunteering across our organisation.
About the Role
Reporting to the Director of People and Culture, the Head of Volunteering will drive the development of our volunteer strategy, champion best practice, and work closely with teams to embed volunteering into every part of hospice life. You will drive recruitment, engagement, and recognition, ensuring our volunteers feel valued and empowered.
We are looking for someone who will:
· Drive the development and delivery of our volunteering strategy
· Champion best practice in recruitment, training, and retention of our volunteers
· Collaborate with teams to embed volunteering into every service
· Drive inclusive recruitment campaigns and community engagement
· Build on our current recognition programmes and ensure the volunteer voice is heard
· Evaluate impact and continuously improve the volunteer experience
· Represent Birmingham Hospice locally and nationally as a leader in volunteering
You’ll be the trusted advisor for all things volunteering—supporting managers, influencing culture, and ensuring our volunteers feel valued, supported, and empowered.
What you will bring:
Proven experience in volunteer management across complex, multi-site organisations. We welcome transferrable skills and experience from other sectors.
· A passion for inclusion, community engagement, and continuous improvement
· Strong leadership, stakeholder engagement and change management skills
· The ability to influence, innovate, and lead change.
Why Birmingham Hospice?
Be part of a values-driven, forward-thinking charity
· Enjoy a generous benefit package
· Make a real difference in people’s lives
To find out more about this exciting opportunity, please visit the jobs portal on our website.
A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Main Responsibilities
· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards
· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference
· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X
· Scheduling meetings, organising papers, and some note/minute taking, as required
· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.
· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.
· Ensuring the SRHE website is kept up to date, in liaison with other team members
· Providing quality customer service for members and external contacts
Qualifications, skills and experience
You will need to demonstrate that you possess the following qualifications, skills and experience:
· Demonstrable experience in a team support role or an administrative assistant role
· Excellent organisation and administration skills
· Excellent written and verbal communication skills
· Good numeracy skills
· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)
· Familiarity with website maintenance and basic website management
· Managing, maintaining and manipulating databases
· Preferred education is to undergraduate level with an interest in higher education provision
The client requests no contact from agencies or media sales.
Job Title: Business Analyst
Contract Type: Permanent, Full Time (35 hours per week)
Location: Head Office, High Wycombe (hybrid working available).
Salary: Circa £43k per annum
Closing Date: 4th January 2026
We are looking for a Business Analyst with a commitment to the vision of Coeliac UK to provide day-to-day analysis and reporting support to colleagues and external partners. You will have strong financial management and analytical skills, good written and oral communications skills, and the ability to work effectively as part of a small team.
Key responsibilities – the successful candidate will:
- Produce accurate and timely, monthly management accounts including detailed insightful commentary and ad hoc financial reporting and analysis as required
- Work with budget holders to review performance, agree budgets and conduct regular forecasts
- Support effective business decision-making through financial modelling and analysis.
- Work with the Head of Finance to produce long-term financial analysis to inform strategy
- Be responsible for automated reporting and key analytical insights across all database sources
- Liaise with, challenge and support colleagues so that the finances of the charity are well understood and owned by all in the team
- Identify opportunities to streamline and simplify procedures to develop and deliver relevant, timely and accurate management information including reporting against agreed key performance indicators
- Support the Head of Finance by providing financial papers to the Senior Management Team, Audit committee, Board of Trustees and other committees as required.
- Communicate financial principles to non-finance staff, building their skillsets to enable them to effectively manage their budgets and forecasts
- Support major procurement decisions and the supplier contract review process
Essential Knowledge, skills, and experience:
- With or working towards an accounting qualification
- Good attention to detail
- Experience of working in a finance department, with finance and CRM systems knowledge
- Proficient in Microsoft Office suite with advanced Excel skills
- The ability to work effectively both independently and as part of a team
- Commitment to the vision of the Charity
- Excellent planning and time management skills
- Proactive and supportive, with a positive outlook
Desirable:
- Experience of working within the charity sector
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 4th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Join a movement transforming how communities create lasting change. This isn't a typical charity role—it's a chance to shape the future of place-based working across the UK and help lead a growing organisation.
Place Matters is a small, entrepreneurial charity punching above its weight. We work at the intersection of communities, public services, funders, and policymakers to tackle the root causes of inequality and create changes that communities want to see. Our approach? Empower communities to lead change in their own places, learn from what works, and influence the systems that hold them back.
Why this role matters
This is a senior position on our Executive team, reporting directly to a co-CEO. You'll play a leadership role in developing our organisation—shaping strategy, building our team, and deepening partnerships. We're looking for someone colleagues and Trustees trust to make sound decisions on behalf of our mission.
Learning and practice development is at the heart of everything we do. You'll design and lead learning partnerships that build the capabilities of communities and organisations to work differently. You'll capture insights from the ground and turn them into accessible tools, frameworks, and resources that make place-based working more effective for everyone.
You need to be a team player, confident and with strong opinions, but low ego and collegiate
What you'll do
- Lead the development and delivery of Learning and Practice Development Partnerships
- Initiate, convene and participate in ‘field-building’ efforts that aim to influence the broader place-based change sector, bringing together community organisations, public sector organisations, policy makers, foundations and businesses to build broader support for community centred place-based change
- Develop Place Matters thought and practice leadership
- Draw together the themes and patterns from learning into regular blogs and publications to make the learning as widely accessible as possible and influence key policy makers and funders
- Initiate and convene field-building efforts to influence the broader place-based change sector
- Build a wide network of place-based practitioners from all sectors
- Play a key role in business development, securing new partnerships, fundraising, and improving organisational efficiency
See job description (JD) for full details
What makes this role special
- Executive leadership: Part of the leadership team shaping organisational direction
- Real autonomy: Lead your own projects, design new partnerships, represent Place Matters externally
- Learning culture: We practice what we preach—continuous learning and innovation are built in
- Flexible working: Hybrid arrangement, negotiable location, with UK travel (up to 50 days annually)
- Competitive salary: £65,000-£75,000 (negotiable based on experience)
Practical details
Ideally 37.5 hours per week (flexible) but we'll consider part-time. UK travel required, including occasional overnight stays and some evening/weekend work.
We are committed to equal opportunities and welcome applications from disabled people and people from diverse backgrounds.
We'll conduct interviews on 19th and 21st January.
Submit a CV and a cover letter of no more than 2 pages
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Senior People Officer to join our National Support Team. You’ll play a key role in shaping a positive, inclusive, values-driven culture and deliver excellent HR support across the charity. This is an exciting opportunity for an experienced professional to join an innovative, supportive and purpose-driven team with opportunity for personal development and growth.
Are you passionate about babies and young children having the best start in life?
HENRY is a national charity that is making a real difference to the lives of young children and their families. We believe every child deserves a healthy, happy start and we work with communities across the UK to make that happen.
Please go to the career page on our website for more information about the role. To apply please click on the 'apply now' button.
Closing date for completed applications: 9 am Monday 15th December
Task and interviews: At our office in Eynsham - date TBC
Overview of role:
The team:
You will join our National Support Office team based in Eynsham, supporting our charitable work with families and professionals across the UK. The Senior People Officer is line managed by the Head of People who, together with outsourced support and advice, form the People function within HENRY. You will also work closely with our Finance team, IT Manager, CEO and people managers within the organisation.
Work base and travel:
This role works 3 days per week from our office in Eynsham (Tuesday – Thursday) and two days per week remotely from home (Monday and Friday).
Hours:
This is a full-time role of 37.5hours per week. Employees can take advantage of our flexitime hours, choosing when to work their hours between 8am – 6pm each day.
Benefits package:
-
Full time salary of £30,995.27, with opportunity for annual performance related pay increments
-
30 days annual leave per year plus bank holidays
-
Flexitime hours and a flexible supportive approach to balancing work and life
-
Enhanced Charity Sick Pay and family friendly leave (including 3 paid emergency dependants' leave days per year, enhanced maternity, paternity and adoption leave)
-
Access to a pension scheme with a matched employer contribution of up to 6%
-
Employee Assistance Programme, giving free and confidential access to a variety of wellbeing support services.
Job Purpose
To manage and enhance HR processes, support governance and the Board of Trustees, and create a positive experience for our workforce aligned with our charities values, culture and aims.
Key responsibilities
-
Core HR processes
-
Work alongside the Head of People to develop and implement our approach to HR
-
Provide administrative support to the Board of Trustees
-
Core office management processes
Core People processes
-
Maintain confidential personnel files for employees, casual workers, freelancers and volunteers.
-
Oversee a quality recruitment process that aligns to organisational need, in line with the HENRY values.
-
Onboard new employees, casual workers, freelancers and volunteers and support a quality induction.
-
Oversee all processes linked to the employee lifecycle, including types of leave and processing leavers.
-
Manage HR retention periods for records and maintain accurate records
-
Be the first port of call for queries and support the Head of People in the breadth of issues and challenges that arise.
-
Provide accurate and detailed information to our Finance team to support monthly payroll.
-
Provide timely and accurate reports and insights
Work alongside the Head of People to develop and implement our approach to HR
-
Maintain up to date information on current employment legislation, communicating changes through policy and internal communications.
-
Work alongside the Head of People to continually evolve our People practices to provide the best experience for all and help achieve our charitable mission and strategy
-
Optimising the use and impact of our digital HR system
Provide support to the Board of Trustees
-
Arrange and coordinate Board meetings and Annual General Meetings.
-
Work with the Chief Executive to prepare and circulate papers for Board meetings.
-
Coordinate the recruitment, onboarding and ongoing development and training of Trustees.
-
Liaise with Trustees, responding to requests for information.
-
Support the implementation of Charitable Governance processes and legal compliance
Core office management processes
-
Act as the primary contact for office visitors and mail
-
Organize and maintain office filing systems, both electronic and paper-based
-
Manage office, kitchen, and bathroom supply inventories, placing orders as needed to ensure stock availability
-
Undertake routine health and safety responsibilities, including:
-
Weekly, monthly, and quarterly internal fire and legionella checks
-
Conducting H&S inductions with new staff
-
Supporting external contractors during visits
-
Maintain a tidy, welcoming, and safe office environment.
Attitudes, behaviour and values
-
Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary
-
Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings
-
Maintain clear and accurate records
-
Communicate effectively with partners
-
Comply with all organisational policies and procedures
-
Model HENRY values
-
Support own development through on-going reading, research and supervision
This role requires a basic DBS check..
Person specification
Qualifications
Desirable: Relevant qualification (e.g. CIPD level 3 or 5) or higher education in a relevant subject
Experience
Essential:
- Proven experience working in a People/HR role
- Experience of conducting DBS/PVG checks and safer recruitment practices
- Experience with digital HR systems
Desirable:
- Designing and implementing HR systems and processes
- Previous involvement in health and safety checks and procedures
- Working with a charitable organisation supporting governance and the board of trustees
- Experience as a Company Secretary
Knowledge
Essential
- Knowledge of core HR processes including recruitment
- Working knowledge of UK employment law
- Knowledge and proficiency in Microsoft 365 (Word, Excel, Outlook, PowerPoint,Teams, Sharepoint) and confidence in learning new systems
Desirable
- Knowledge of employee, casual worker, freelancer, volunteer and trustee relationships and legal differences
- Knowledge of UK GDPR and how to protect and manage data
Skills and attitudes
Essential
- Strong motivation to contribute to HENRY’s work and commitment to organisational values
- Organisational and time-management skills, with the ability to prioritise competing tasks
- Strong written and verbal communication skills, with attention to detail
- Ability to handle confidential information with discretion
- Professional and approachable manner, with strong interpersonal skills
- Ability to work independently and collaboratively as part of a team
- Strong organisational skills, able to work on own initiative and meet deadlines
- Ability to take the initiative, not only in identifying problems and opportunities, but also in suggesting and implementing solutions
- An eye for detail and a concern for accuracy, together with the ability to keep sight of the broad picture
- Willingness to undertake training
The client requests no contact from agencies or media sales.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Fundraising
Salary: £34,000 (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
Summary and key purpose
This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.
A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.
Your expertise and skills:
To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.
Key responsibilities:
- Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
- Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
- Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
- Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
- Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
- Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
- Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
- Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
- Develop and maintain good working relationships and liaison with other members of RABI staff.
- Take part and contribute to team meetings.
- Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
- Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
- Liaise with volunteers, clients, contractors and other stakeholders as necessary.
- Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
- Perform any other reasonable task as required by the Charity.
Person Specification:
Essential
- Marketing or direct marketing or marketing qualification.
- Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
- Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
- Planning, delivering and managing individual giving programmes.
- Delivering donor recruitment and retention projects from initiation to completion.
- Proven track record of meeting or exceeding targets from unrestricted donations.
- Presenting confidently to a variety of audiences.
- Building relationships and maximising engagement with donors and supporters
- Able to create and tailor engaging and emotive copy for a range of different channels.
- Empathy with the goals and objectives of RABI.
- A positive and creative approach to work, with the ability to multitask.
- Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
- Ability to record accurate data and work with a CRM system
- Self-motivated and confident in working, both independently and in teams
- Good communicator, including face-to-face, phone, in writing and via remote communications.
- Good written and numeracy skills.
- Ability to manage time effectively, prioritise workload and plan-ahead.
- Good IT skills (MS Office including Excel and Word).
- Understanding of Data Protection and fundraising regulations, compliance and best practice.
- Proficiency in using Microsoft Office
Desirable
- Knowledge of targeting, segmentation and response analysis.
- Knowledge of testing, validation and taking campaign learnings forward.
- Knowledge of print and online production processes.
- Understanding of the Gift Aid process.
- Voluntary sector experience.
- A full UK driving license.
- Experience of database use
- Experience of fundraising platforms such as Just Giving.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities.
REF-225 388




