Supporter experience manager jobs

Are you passionate about building lasting relationships that create real impact? Join Guide Dogs as our Major Donor Fundraising Officer and help change lives by securing vital funding from high-value supporters. 

In this exciting and rewarding role, you’ll focus on cultivating and managing relationships with philanthropists capable of giving £10,000 or more. Working with existing supporters, your goal will be to deepen their connection to our cause and inspire transformational gifts that support our work with blind and partially sighted people across the UK. 

You’ll manage your own portfolio of major donors, taking ownership of income targets and leading face-to-face ‘asks’ to secure significant and multi-year funding. Whether you’re building compelling cases for support, planning prospecting events, or guiding senior stakeholders through a donor meeting, you’ll be at the heart of our mission—ensuring every supporter feels valued, heard, and inspired. 

This is a truly collaborative role. You’ll work closely with colleagues across Guide Dogs, from our services teams to senior leadership, to match donors with projects that speak to their passions. You’ll also nurture a strong network of advocates—Trustees, volunteers, and staff—who can help open doors and deliver powerful donor experiences. 

If you’ve got a background in major donor or high-value fundraising, love creating meaningful connections, and thrive when meeting bold targets, this could be your next big step. 

About Us

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.   

We value in-person collaboration with our teams and those we support, so the ability to travel to our sites is needed. This role offers flexibility in location, with the option to be based near one of our key office sites in Leamington, Reading, London or our National Centre near Warwick. 

However, we understand that the right candidate may be based elsewhere, and we’re open to discussing other locations. The role requires a presence in a Guide Dogs office one to two days per week, but beyond that, we offer a hybrid working arrangement that allows for flexibility while ensuring strong collaboration with colleagues and teams. Home-based could also be considered for this role. Most team meetings take place in Reading or National Centre, Leamington so access to either of these locations is important. 

You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday. 

How to apply

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions. 

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page 

Our Commitment to Diversity and Inclusion 

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.  

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site. 

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time. 

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work. 

Safeguarding 

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment. 
 
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly. 

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service. 

For high volumes of applications, we reserve the right to close adverts earlier than advertised. 

| Position |Multiple Disadvantage Independent Sexual Violence Advocate (ISVA)
| Salary | £30-32k dependent on experience
 | Contract type | Permanent- Full time
| Remote/Hybrid | Hybrid
| Days in office | 3 days

 | Overview and key points on the role | Rape Crisis South London is looking for a skilled, passionate and professional Multiple Disadvantage ISVA. This is a permanent role with responsibility for supporting women and girls who are survivors of sexual violence, to navigate the criminal justice system. As an Multiple Disadvantage ISVA you will have a good understanding of what constitutes multiple disadvantages, disempowerment, or discrimination, and how they intersect with experiences of sexual violence. You should have experience of providing support to women with multiple complex needs, ideally within the Criminal Justice System. In addition to having excellent interpersonal, communication and facilitation skills you should also be able to develop key relationships with external agencies. You should have demonstrable experience of working with survivors of sexual violence and of working in a trauma-informed way. We will provide clinical supervision, full training and line management, and the opportunity to develop your skillsets. Responsible to the Advocacy service Deputy Manager you will be a key member of the advocacy service, working alongside our ISVA’s and Case Workers in a busy and supportive team. 
 
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.  All positions are located in the UK and require the right to work in the UK.   

 | How to apply | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience

Closing date: 15th June,we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

Job Title: Families Employment Specialist – Maternity Cover

Location: Home-based with significant travel

Salary: £32,208

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 12 months fixed term with possibility of extension

Would you like to be inspired every day in a highly rewarding role? Whether it’s the family members we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people. The successful candidate will be helping the families and carers of veterans with health conditions gain and retain employment and develop their careers.

Launched two years ago with pilot funding from the Armed Forces Covenant Trust Fund this service has expanded with additional funding secured until 2027.

We are looking for people who place importance in values such as empathy, collaboration and adaptability and are especially interested in applicants who have lived-experience within the armed forces community as a spouse or family member.

We believe in second chances and the transformative power of compassionate care. We are committed to providing comprehensive support to all individuals, regardless of their criminal record or background.

This role will be home-based with all necessary IT equipment provided therefore applicants will need an appropriate space to work at home. The families services is delivered mainly online with flexibility required for occasional evening / weekend working to meet the needs of the families we support.

Regular travel will be required to attend events and visit partners to spread the word about the service and build referral pathways nationwide.  There will be occasional travel required for national team meetings in Richmond. These currently take place 3 times a year and require an overnight stay. There will also be periodic in-person meetings with colleagues which can take place at a convenient location locally.

What do we need from you?

• Lived experience of being a family member of serving military or veterans.
• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
• A collaborative mindset: You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
• Motivation and commitment: It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
• Adaptability: This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
• Experience of and confidence in supporting people with complex challenges such as, health issues, substance use, insecure housing, criminal records, or other barriers to employment.
• You will be an emotionally resilient individual who can effectively navigate challenging circumstances by applying sound judgement and making reasoned decisions based on available information.
• Strong sense of shared purpose with The Poppy Factory’s mission and values.

Why should you apply?

• A chance to give back to our armed forces community and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop the families service and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.

For an informal conversation to find out more about this role, please contact Kirsty Gronow.

The closing date for this vacancy will be 1 June 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

Interviews will take place week commencing: 9 June 2025

No agencies please.

Legacy Marketing and In Memory Manager

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

The Legacy Marketing and In Memory Manager is an exciting new role at MDUK, that will sit within the Individual Giving and Legacy Marketing team. You will be responsible for delivering the legacy marketing programme as well as excellent stewardship of Legacy and In Memory supporters. This role will help raise vital income to fund MDUK’s care, support and advocacy services and fund ground-breaking research into treatments for muscle wasting conditions.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Please download the job description to see full role responsibilities.

As Chief Executive, you will lead the staff team, be responsible for providing overall strategic direction, coordination and management of all CAP programmes. Partnership building is a key role to maximise our impact.

Church Action on Poverty is a medium sized social justice charity, with a vision for the UK to become a country where everyone can flourish free from poverty. We are an ecumenical organisation with a Christian ethos and roots in the churches who remain key partners for us. We support programmes across the UK improving the lives of people in poverty and create opportunities for those with lived experience to voice their concerns with the aim of educating the public to raise awareness and understanding in line with our charitable objectives.

Currently, our programmes are structured on the principles of dignity, agency and power. They comprise: supporting a network of 130 food pantries with a membership of over 50,000; enabling people with lived experience of poverty to speak truth to power and supporting churches to explore what it means to be a ‘church on the margins’ as well as playing a leading role in high profile national campaigns.

It is anticipated that the role will be varied and flexible, but will include:

• Assisting the CAP Council of Management in the development and implementation of the organisation's programmes, campaigns, partnership building and public affairs work. 

• Managing CAP's staff and resources in line with the organisation's agreed policies and priorities, and core values of collaboration, participation and empowerment. 

• Fundraising and organisational strategy to achieve our aims.

• Ensuring that people with lived experience of poverty are actively involved in all aspects of CAP's work. 

• Leading and line managing the Senior Leadership and Management Team.

• Working with the whole staff team to develop and implement strategies that build dignity, agency and power to end poverty.

Key responsibilities 

1. Supporting CAP's Council of Management in its governance function

• Maintaining regular contact with the CAP Chairperson and Officer Group. 

• Providing regular written reports to CAP's Council of Management and attending all meetings of the CAP Council of Management and Officers Group. 

• Agreeing and implementing an annual planning cycle with the Council of Management, in line with CAP’s strategic values and vision.

• Working with the chair and officers to ensure good governance of the organisation. 

2. Ensuring the effective management of CAP's staff team by: 

• Providing day-to-day management and support for the Senior Management and Leadership Team. 

• Holding oversight of the policies and procedures of the organisation and ensuring that they are up to date and fit for purpose 

• Setting the culture of the organisation, with a focus on promoting collaborative working, learning and staff wellbeing. 

3. Finance and fundraising

• Setting a clear, viable organisational and financial strategy and implement through

• Fundraising and relationship building to secure the resources needed for the programme work and campaigning.

• Formulating appropriate applications for programme funding.

• Providing resources for donors and churches to organise fundraising.

4. Programme Development

Leading the process of programme development within CAP in order to: 

• Promote new approaches to combating poverty, which build the dignity, agency and power of people and communities struggling against poverty. 

• Ensure that programmes have clearly identified aims, objectives and methods and that projects are monitored and evaluated. 

5. Partnership Building
Building partnerships and contribute to the shared leadership and development of a movement based on dignity, agency and power with people and struggling communities against poverty, by

• Working with a wide range of partners and people with lived experience, to connect and build networks of people and groups who are committed to challenging poverty.

• Ensuring that CAP works collaboratively, leading CAP's involvement in strategic coalitions, alliances and other movement building opportunities.

• Ensuring CAP’s work is informed by the insights of people with lived experience of poverty, as well as wider public policy, debate and research. 

• Ensuring that CAP’s views are shared with government, politicians, churches and others, where possible, led by people with lived experience of poverty.

6. Membership and supporters
Working with CAP’s Communications and Supporter Relations manager to ensure the recruitment and retention of members, donors and supporters by ensuring that: 

• CAP members are provided with regular mailings and appropriate support for local/national activity. 

• Ensuring that requests from CAP members and others for information and support are dealt with appropriately. 

• Overseeing resources for Challenge Poverty Week and Poverty Sunday

7. Public Profile
In collaboration with CAP's Council of Management and staff, ensuring that CAP maintains a high profile within both the church and secular media, including: 

• Ensuring CAP contributes effectively to public and media debate, including mainstream secular and church media, TV, radio and new/social media etc.

• Prioritising opportunities for people with lived experience to act as spokespeople and the public face for CAP.

• Attending and speaking at appropriate conferences and events making sure that CAP is represented at key events.

• Representing CAP views to national, regional and local government.

8. Theological Development
Facilitating the development of theological and other resources which reflect 

• the lived experience of people and communities struggling against poverty, biblical sources, personal faith and other theological writing.

• wider analysis of social, political and economic issues.

Accountability and relationships 

The Chief Executive is accountable to the elected Council of Management. Regular contact is maintained with the Officers Group, and in particular the Chair.

The Chief Executive provides line management to the other members of the Senior Leadership and Management Team, and works closely with other members of the CAP staff team, and external partners. 

Other details about employment

Duration: Permanent contract with six month probationary period.

Hours: 35 hours per week including occasional 'unsocial' hours, weekend working and overnight travelling for which Time Off in Lieu is provided.

Salary: Church Action on Poverty Salary Band L, starting at scale point 43 on the NJC scales (currently £52,805 pay award pending).  Rising by increments after 3 years and every 2 years thereafter to point 46 (currently £56,073), paid monthly on the 14th day of each month.

Pension: Church Action on Poverty operates the Nest auto-enrolment pension scheme, and contributes a 10% employer contribution provided the staff member commits to making a 5% employee contribution. 

Benefits: Simply Health Cash Plan, Working from Home allowance, Employee Assistance Programme, Cycle to Work Scheme, Staff Expenses Debits Cards, National Gym and Partner Discounts.

Holidays: 25 days’ annual leave pro rata (30 after five years’ service) plus statutory holidays. Office closure over New Year period on top of annual leave.

Location:  Hybrid working on a flexible basis from home with some time each week in the Manchester office. 

No CVs or other attachments please, only applications using our standard application form (available to download above) will be considered.

Are you ready to take on a key management role in a charity that’s making a real  difference? Southampton City Mission is offering an exciting opportunity for an  experienced and proactive Communications Manager to develop and implement its  communications strategy. This is a new role with the opportunity to shape how the charity  relates to partners, supporters and the general public.

You will be responsible for delivering a dynamic communications plan that increases  awareness and engages key audiences in the city, to strongly support SCM’s current  projects. In addition, introducing marketing and analytical tools to showcase the  organisation’s impact. We are looking for an individual who will drive forward change and  quickly engage with key stakeholders and churches in the city. Working alongside the  CEO, Head of Operations and Project Managers, playing a pivotal role in helping to shape  the charity’s communications strategy. We are offering the opportunity for flexible, hybrid  working.

If you’re a natural implementer and you’re passionate about working for a faith-based  charity that’s growing and evolving, this is the perfect role for you. Your input will help drive  change in both the charity and the city we serve! 

Apply now! An application pack, including full job description and person specification, can  be downloaded from our website. 

The closing date for applications is 16th June 2025

SCM is committed to keeping children and adults at risk safe and to equal opportunities. 

A DBS check will be required for this role and applicants must be able to demonstrate that  they have the right to work in the UK.

For further information regarding the work of SCM, please refer to our website

Do you have a passion for housing, a strategic mindset, and experience in shaping impactful policy? Join the Scottish Empty Homes Partnership (SEHP) team as our Empty Homes Policy Manager and play a key role in bringing empty homes back into use across Scotland. Hosted by Shelter Scotland, this senior role offers the opportunity to work closely with Scottish Government and sector partners, develop policies, and drive forward the Housing to 2040 strategy. If you’re looking to make a real difference in Scotland’s housing sector and help unlock the potential of empty homes, we’d love to hear from you.

About the role

This a senior role within the SEHP team and will play an integral part in helping the team achieve their strategic aims. This role will work closely with another manager and provide cover for the National Manager.

Role specifics

We are seeking a strategic and proactive individual to manage a team and lead on the development and communication of SEHP’s policy positions to support the regeneration of empty homes. You’ll use your expertise to ensure policies are evidence-based and compelling, driving key objectives to bring privately owned empty homes back into use, ideally as affordable housing. A key part of your role will be leading on the publication of the Partnership’s impact report and collaborating with the Scottish Government, sector partners, and local authorities. You’ll work closely with senior stakeholders, offering consultation and guidance to local authorities, while developing practical strategies to increase affordable housing supply by bringing empty homes back into use.

Your leadership will also extend to supporting your team, providing management cover in the absence of the National Manager, and contributing to media opportunities. Strong communication, project management, and policy analysis skills are essential, alongside an ability to work collaboratively with both internal and external partners. If you're looking to make a significant impact in housing in Scotland, we’d love to hear from you.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps thousands of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Scottish Empty Homes Partnership is hosted by Shelter Scotland and has been funded by the Scottish Government since 2010. The current funding commitment runs until end of March 2026.

Part of an award-winning Communication & Policy Department, our SEHP is a Scottish Government funded project aimed at enabling private sector empty homes to be brought back into use across Scotland. The Partnership achieves this via a mix of policy work, capacity building, training, best practice sharing and awareness raising with councils, community groups and others. It’s also home to the national Empty Homes Advice Service - a public facing advice line that anyone can call for help or to report an empty home.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Regional Corporate Manager. 

Salary: £35,000 per annum. 

Location: Remote (preferably North of England/Scotland). 

Contract: Permanent – 35 hours per week. 

Benefits:    

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.  
• Gain professional qualifications and excellent training/development opportunities.  
• Flexible maternity, adoption, and paternity packages.  
• Pension with up to 7% employer contribution with included life assurance cover.  
• Blue Light Card eligibility with 15,000 national retailer's discounts.  

Why Action for Children?    

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.   

A bit about the role 

In this role of Regional Corporate Manager, you will strategically manage corporate partnerships up to £100k in value. These will be based across the UK, but we are particularly interested in candidates who have experience in, live in or are happy to travel within the North of England/Scotland region. You will drive income growth and enhance brand presence through strategic allegiances with key corporate entities through development of a pipeline of regional corporate acquisition to achieve financial and non-financial targets. 

How you'll help to create brighter futures  

• Delivering a comprehensive regional corporate partnership plan. 
• Identifying and engaging potential corporate partners. 
• Build and manage a strong prospect pipeline.
• Negotiating and finalising partnership agreements that are beneficial for both parties. 
• Managing and nurture existing partnerships, ensuring ongoing satisfaction and exploring opportunities for growth. 
• Coordinating with internal teams to ensure partnership deliverables are met. 
• Analysing and reporting on partnership performance metrics. 
• Staying informed of regional market trends, competitor activities, and potential partnership opportunities. 
• Identifying and securing a range of budget relieving Gift in Kind and Pro Bono opportunities ensuring that the personal and/or brand exposure from such activities is commensurate to the value of the gift. 

Let's talk about you 

• Experience working in partnership management, business development or a related role. 
• Established influencing and relationship management skills. 
• Demonstrable communication and presentation skills. 
• Working collaboratively in a team environment. 
• Demonstrable understanding of diversity and inclusion and its application within the job remit. 
• Tracking expenditure and income figures and taking remedial actions. 
• Willingness to travel as needed to meet with partners and attend relevant events. 

 Please see the Job Description for the full list of accountabilities and requirements.   

Find us on X, Linkedin, Facebook or YouTube to get to know us better.  

Closing Date: Thursday 22nd May 2025. 

Interviews will be held week commencing 26th May 2025.  

Please note we are unable to offer visa sponsorship for this role.  

Diversity, equality, and inclusion  

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.  

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.  

Want to know more about Action for Children?  

Find us on X, Linkedin, Facebook or YouTube to get to know us better.  

Location: Area 3 vacancy which covers Scottish Highlands geography of Angus, Aberdeenshire, Perth & Kinross, Fife, Morayshire, Inverness-shire.

Can you inspire and be inspired? Can you motivate others to deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you whilst you develop and lead a team of up to 25 stores to success.

At Barnardo's we believe in children the funds we raise in store support the most vulnerable children and Young People in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in your area, you will take full ownership of the day to day management of your stores, you'll maximise their income and lead and inspire your team of managers.

You will have a sound retail management experience, which will ideally be from a multi-site environment; you will have shown in your experience an ability to achieve budget, revenue, cost and profit targets as well as KPI's. You will be an outstanding leader who can bring team building and organisational strengths to your team alongside ensuring that the very highest standards of presentation and customer services are upheld throughout your area – your aim will be to make your store's the best in town, for customers to visit and for your colleagues to work in.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

*As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at Lancaster Police Station. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.

As an IDVA working on Operation Provide you will:

• Work with the Police safeguarding team to identify high risk victims of domestic abuse.
• Check internal systems to check if victims are known or open to internal services and liaise with same.
• Conduct joint visits with the police to victims who are at serious risk of harm to provide independent information about their rights and options to enable them to keep safe from harm.
• Assess their needs and develop a bespoke safety and support plan
• Provide information and advocacy around the criminal justice process
• Liaise with internal and external agencies in order to keep the victim safe from harm and address their needs.

You will need:

• IDVA accreditation and/or have considerable relevant experience in supporting victims of domestic abuse
• a comprehensive understanding of domestic abuse & the impact on victims & families
• knowledge of risk assessment, safety planning & risk management
• an understanding of Safeguarding issues & the legal responsibilities surrounding these
• theoretical, practical & procedural knowledge of civil & criminal justice remedies
• experience of partnership working
• good organisational skills, able to prioritise effectively
• strong crisis management skills, able to deal with difficult situations.
• Good communication, negotiation and advisory skills, both written and verbal
• IT skills, able to use Microsoft Office & Case Management systems

Please see attached Job Description and Person Specification for further details

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: Up to £27,222 pro rata

Hours: Part-Time, 4 days; 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Location: River Church Ipswich – we are an office-based organisation, situated with direct and fast links to London

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Download our application pack for more information

We welcome applications from those who are already part of a local church.

Key Responsibilities

Oversight of the Spear Programme

Spear Foundation is a 4-week initial phase, consisting of 2 group sessions plus a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there. ​

• Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
• Oversee all aspects of the programme coordination and delivery.
• Ensure the programme is delivered in line with agreed targets, and report to Resurgo and the church on enrolment, retention and completion of Spear Trainees, as well as their ongoing progress.

Partnership liaison and relationship management

• Build and implement a strategy for developing and maintaining relationships with local referral partners to build the profile of the Spear programme within Ipswich and ensure the young people who would benefit from the programme are able to access it.
• Steward relationships with young people after initial point of contact, to encourage enrolment and ensure a full cohort is enrolled for each programme.

Line management and training

• Manage the Spear Assistant Coach, using a coaching approach to invest in their growth and development.
• Work with and be managed by River Church staff locally, and by a Church Partnerships Manager from Resurgo on a national level, to ensure the flourishing of the Spear centre, its team and young people, and to ensure the fulfilment of our shared mission in Ipswich.
• Work with and report to Resurgo teams on KPIs, and use outcomes data to maximise the effectiveness of the programme.

Supporting River Church’s mission and ministry

• Establish strong relationships with key people at the church to ensure the engagement of church members and to build a network of supporters for the Spear programme, though it is not a requirement of the role for the successful candidate to join River Church as their worshipping community if they are already part of another local church
• Work with the Head of Operations and the Fundraising Assistant to prepare grant funding applications for Spear Ipswich, and provide timely grant reporting.
• Keep the River Church congregation updated on the Spear programme to ensure it is a seamless part of the church’s missional work.

Personal qualities we're looking for:

• An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, and a commitment to grow and learn spiritually and as a Christian leader.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• A dynamic and engaging individual with an enthusiasm for and experience of group and 1-1 coaching and training.
• A creative, ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• A strong leader with experience of line managing and developing others in a high support, high challenge style.
• Excellent communication and interpersonal skills, with a confidence developing internal and external relationships, high emotional intelligence, and a sense of fun!

Exciting challenges. Collective goals. One clear purpose.

Regional Manager (South of England)

£58,000 - £68,000 + company car plus

Reports to: National Retail Performance Manager

Directorate: Marketing, Fundraising & Engagement (Trading)

Contract: 16 month fixed term contract

Hours: Full time 35 hours per week

Location: Home-based - Extensive Travel Required throughout the South Including London, Kent, Surrey, Cornwall, Devon, Somerset

Closing date: 25 May 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Interview date: 2 and 3 of June 2025 at our offices in Stratford

At Cancer Research UK, we exist to beat cancer.

Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a standout leader to join our Retail Operations team as Regional Manager for the South of England. Ready to make a difference?

We're looking for an inspiring Regional Manager (Known internally as Divisional Business Manager) to play a leading role as part of the Senior Leadership Team contributing to and influencing decision making beyond the division and Trading. You will successfully develop the CRUK retail business both strategically and operationally in order to achieve income and profit targets, delivering through the Divisional Management team. You will drive performance against multiple income streams including fundraising, and will achieve this by influencing and motivating 8/9 Area Managers looking after 170+ shops with a field-based infrastructure of approx. 600 employees and 3,500 retail volunteers.

In return for doing an amazing job you will be rewarded with a competitive salary, company car and multiple other benefits including access to discounts to many high street brands and leisure experiences, a flexible working culture, strong staff networks and an amazing learning and development hub where you can gain qualifications and enhance your skills and learn new ones.

Please note applicants will need to live within the catchment area of the South

What will I be doing?

• Making key decisions that influence the commercial performance of the division

• Working with both internal business partners and external partners to increase division performance

• Ensuring retail operational objectives are delivered to the highest standard

• Developing and delivering budgets

• Monitoring and evaluating area and divisional performance against key performance indicators

• Developing divisional stock management strategy to maximise income, operating efficiencies and maintain statutory H&S standards.

• Driving a culture that embraces change, open communication, ambition, innovation, future-thinking and outward looking.

• To monitor talent, drive high performance of the divisional team

What are we looking for?

• An experienced leader who has managed geographically diverse teams and has excellent commercial acumen

• Significant experience of managing budgets

• Can demonstrate positive performance results

• Experience of working in a large and complex organisation

• Experience in commercial or charity retail with an understanding of management of multi-site retail shops at a national or regional level

• Experience of initiating and implementing change, receptive to new ideas and able to participate fully in developing business plans and strategy

• Full drivers license

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Are you ready to lead meaningful change in an organisation that puts young people at the heart of everything it does?  As our Change and Transformation Lead, you’ll play a pivotal role in shaping how technology supports our mission—driving improvements that make our systems more effective, user-friendly, and impactful. This is your chance to work across a wide portfolio—from HR to fundraising systems—defining a transformation roadmap that enables real operational efficiency, supports our people, and maximises value for money, all while maintaining the highest standards of data security and integrity.

This is more than just a technology leadership role—it’s an opportunity to make a lasting difference. You’ll help guide major projects like a £900k CRM replacement, work with passionate teams who care deeply about our mission, and ensure our systems empower us to reach more young people with the support they deserve.

If you're a strategic thinker with strong programme management and people leadership skills, and want your work to have genuine social impact, we’d love to hear from you. Even if you don’t tick every box, we encourage you to apply—your potential matters just as much as your experience.

You’ll be working on direct marketing campaigns that engage and inspire people to donate. And make it as easy as possible for them to choose the way they give. As part of the team, you’ll be innovative in a changing fundraising and external environment, to achieve ambitious annual income targets.

You’ll assist with and, when required, project manage direct marketing activities through campaign, project, and agency and supplier management in order to retain existing donors and acquire new ones. To ensure everyone feels good about their donation.

This role will primarily have a focus on cash appeals and raffl es at Parkinson’s UK.

What you’ll do

• Assist with and, when required, project manage direct marketing campaigns, both online and offl ine, maximising income through acquisition and stewardship communications to secure one-off and regular gifts.
• Manage relationships with creative, print and response handling agencies working on campaigns.
• Support the Senior Individual Giving Offi cers in achieving strategic objectives, monitoring income and expenditure and using database analysis to inform and improve the individual giving programme.
• Integrate the direct marketing programme into Fundraising and Experience Directorate activities and support the overall Parkinson’s UK strategic plan.

What you’ll bring

• Proven experience of successfully scheduling and managing campaigns to deliver results against agreed objectives and targets.
• Excellent copywriting, creative and proofreading skills for both online and offl ine materials.
• Experience of operating in a modern digital workplace, including using digital tools, platforms and techniques to work collaboratively and productively.
• Ability to review and evaluate data and campaign results and pull out key trends to inform future work.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.