Supporter fundraising administrator jobs
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?
Join Our Team as a Customer Services Advisor – Outbound calling
As a Customer Services Advisor - Outbound calling , you’ll be the friendly and trusted voice of BHF building meaningful relationships with our customers, supporters, and fundraisers. You’ll play a key role in shaping perceptions, influencing engagement, and stewarding long-term connections through outbound calling and responsive support.
Key Responsibilities:
- Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
- Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
- Providing information, taking donations, and resolving customer queries and feedback.
- Using our ticketing and CRM systems to update customer records.
- Enhancing satisfaction and relationships through stewardship activities.
About You
Your ability to connect with people is your superpower. We’re looking for someone who’s naturally curious, a quick learner, and passionate about building meaningful relationships. You’ll be the first point of contact for our customers and supporters, listening, asking insightful questions, and providing the right help at the right time.
You can influence with empathy, fundraise with integrity, and turn everyday conversations into meaningful moments. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training for a major event or making a heartfelt donation. You’re resilient, calm under pressure, and make people feel genuinely valued.
You’ll be confident using Microsoft Office, databases, and handling data entry with accuracy. Your proactive, “can-do” attitude means you take ownership of queries and give people the time and care they deserve.
Driven by customer satisfaction, you see challenges as opportunities to create unforgettable moments. Your excellent administrative and time management skills help you stay organised and focused, even when juggling multiple priorities.
Why Join Us?
We offer our staff generous benefits, such as:
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30 days annual leave plus bank holidays.
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Private medical insurance, dental health cover, and money towards gym membership.
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Pension scheme with employer contribution up to 10%.
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Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
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Life assurance.
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Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Working Arrangements
- 2 x Permanent contract and 5 x 6-month Fixed Term Contract starting on 14th Jan 2026 .
- Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
- Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.
Interview Process
Our interview process involves two stages:
- Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.
- Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.
Start Date & Induction:
All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Our vision is a world free from the fear of heart and circulatory diseases.
About the role
The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.
Key Responsibilities
Finance
- Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
- Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
- Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
- Support annual audits and liaise with external accountants as required.
- Ensure compliance with relevant financial regulations and charity reporting standards.
Operations
- Develop and implement operational processes to improve efficiency and productivity.
- Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
- Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
- Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
- Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.
Collaboration
- Act as a key point of contact for operational matters across the organisation.
- Work closely with the SLT to provide insights and recommendations based on financial and operational data.
- Support the team in adopting and embedding new processes and technologies.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Qualifications
- Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)
Experience
- Proven experience in organisational finance and bookkeeping
- Experience in producing management accounts and reports for senior leadership
- Experience in project management, particularly in implementing finance, HR, or IT systems.
Skills and Knowledge
- Technically proficient, with experience using finance systems and digital tools.
- Organised and systematic, and the ability to handle multiple tasks and priorities.
- Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
- Analytical and problem-solving abilities, able to translate data into actionable insights.
- Ability to implement processes and systems that improve organisational efficiency.
- Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
- Tech-minded and comfortable with adopting new systems and processes.
- Reliable, trustworthy, and capable of handling confidential information with discretion.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.
Key Responsibilities
Communications:
· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.
· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.
· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.
· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.
· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
· Produce compelling newsletters and an Annual Report.
· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.
· Uphold and showcase the IPWSO mission and brand.
· Help oversee the production and design of a range of educational resources for families and professionals.
· Oversee copywriting and proofreading within IPWSO.
· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
Engagement:
· Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee. The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.
· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.
· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.
· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.
· Work with the Project and Operations Manager on our Educational Outreach programmes. Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).
How to Apply
Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.
We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.
The closing date for the receipt of applications is November 30th at 5pm UK time. The start date envisaged for the Communications & Engagement Officer is 5th January 2026.
The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a creative and motivated account management professional to join our team at an incredibly exciting time for Prostate Cancer UK. You’ll be responsible for managing some of Prostate Cancer UK’s flagship charity partnerships.
The Partnerships Executive handles the management and development of Prostate Cancer UK’s strategic partnerships. You’ll be able to drive impact and value for both the charity and partners.
You’ll be working closely with key stakeholders to raise awareness amongst local communities across the UK and raise funds to invest into better treatments for men with prostate cancer. This role offers the chance to build strong and effective relationships both internally and externally and ensure that each partnership meets its goals. It will be necessary to show a diligent approach to partnership management as well as identify opportunities for growth. You’ll also be providing administrative support to the partnerships team including review of processes and ownership of monthly / quarterly reporting.
This is a six-month fixed term contract covering internal secondment within the team.
What we want from you
We’re looking for someone who’s motivated to raise vital funds for Prostate Cancer UK and can build strong, lasting partnerships that make a real difference. You’ll bring experience of stakeholder management, project coordination, and developing meaningful relationships with donors and partners.
With great interpersonal skills, you’ll enjoy forming strong connections with people from all walks of life, working collaboratively and positively with colleagues and external partners alike. Organised and proactive, you’ll be able to prioritise your workload, manage multiple projects at once, and thrive when working to tight deadlines. We’re after someone with a can-do attitude and persuasive flair, able to engage partners imaginatively and motivated to turn every opportunity into success.
Good public speaking, presentation and organisation skills are desirable, with some knowledge of issues and trends in the charity sector. A natural empathy for men and their families affected by prostate cancer is also essential and can inspire others to get involved.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships and for various meetings with partners across London. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply
Administrative Officer – 6-Month Maternity Cover
Location: Hybrid (Central London office, 3 days/week)
Hours: 37.5 per week (part-time considered)
Salary: c£32,000 FTE
Annual Leave: 25 days + public holidays
We are delighted to be working with a wonderful health charity to recruit a proactive and organised Administrative Officer to provide essential administrative, financial, and systems support across the charity. Reporting to the Chief Executive, your responsibilities will include:
General administration: diary management, minute-taking, office systems, IT support, meeting and event coordination.
Financial administration: processing donations and invoices, supporting monthly accounts, Gift Aid management, and assisting with audits.
Systems management: maintaining the CRM and HR systems, data entry, and supporting fundraising platforms.
Marketing support: data input, preparing e-bulletins, and supporting production of marketing materials.
Person Specification
1–2 years’ relevant experience, ideally in a charity environment
Excellent organisational skills with strong attention to detail
IT literate (MS Word, Excel, PowerPoint)
Experience with CRM/databases (e.g., Raisers Edge, eTapestry)
Strong written and verbal communication skills
Flexible, resourceful, and able to work independently
This is a fantastic opportunity to join a small but busy team and make a real impact in a mission-driven organisation.
Applications will be reviewed on a rolling basis so please apply without delay.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
£28,000 - £30,450 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Research Analyst to join our Customer Insight Team in a newly created role.
As a Customer Research Analyst, you’ll help us understand our supporters, donors and stakeholders even better. Working closely with teams across the organisation, you’ll deliver research that brings our customers’ needs to life, supports informed decisions and drives meaningful engagement.
In this role, you’ll design and deliver both quantitative and qualitative research, providing clear and actionable insights that help shape strategy. Alongside the Customer Research Manager, you’ll help champion the use of insight in everything we do, identifying opportunities for market intelligence and consumer research along the way.
You’ll take part in pre- and post-campaign evaluations, design and run customer surveys, interpret data and share findings that inspire action. You’ll also collaborate with external research agencies, when needed, and help develop and promote our Insights Library so knowledge is shared and accessible to everyone.
What we want from you
We’re looking for a Customer Research Analyst who’s curious, analytical and eager to make a real impact through insight. You’ll have a keen interest in both quantitative and qualitative research, from shaping research design and methodology to turning data into meaningful stories that drive action. You’ll already have some experience working in a market or customer research environment.
You’ll bring a strong desire to grow your market research skills and the confidence to communicate findings in a clear, engaging way, whether that’s presenting to a room full of colleagues or sharing insights one to one.
You’ll enjoy building positive, collaborative relationships across teams and have a proactive, results-driven approach that keeps our audiences’ needs front and centre. Above all, you’ll be motivated by the idea of using data to drive change and make a real difference to men and their families affected by prostate cancer.
If that sounds like you, we’d love to hear from you!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 16th November 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 1st December 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
This is one of the most important roles within Shine Cancer Support. You’ll be overseeing and supporting Shine’s volunteers around the country, ensuring that they have what they need to reach as many young adults with cancer as possible. You’ll also work closely with Shine’s Programme Delivery Manager to deliver training and support programmes directly to young adults with cancer and healthcare professionals.
Location: Hybrid, with two days per week at Shine’s offices in Blackheath, South East London or in Poole, Dorset.
Hours & salary: Full time (35 hours per week). Salary range is £33,000 - £35,000 pro rata, depending on experience.
This is a one year contract to cover maternity leave starting mid/late January 2026.
Benefits: Employee contribution pension, training and development support, staff mental health support, cycle to work scheme.
Holiday: 25 days annual holiday during each holiday year plus 8 days of public holidays, or pro-rata equivalent if relevant. We also give you your birthday off each year.
Key responsibilities
Volunteer Support
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Support Shine’s volunteer Network Leaders across England, Scotland and Wales to develop their Shine Networks, ensuring that they provide the best possible support to young adults with cancer. This will include an annual support plan, developing and testing new ways of expanding Shine’s reach, and regular catch-up calls.
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Work with Shine staff and facilitators to recruit, train and support new volunteers from across the UK.
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Deliver an annual plan for training and support, touching on issues such as outreach and fundraising.
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Maintain and develop Shine’s online information pages for Shine volunteers.
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Organise and facilitate online meet-ups for Shine beneficiaries.
Programme Delivery
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Assist the Programme Delivery Manager and facilitators to deliver Shine’s core programmes (Break Out programme, Shine Circles) to Shine beneficiaries, as well as training to healthcare professionals.
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Create new connections with healthcare professionals across the UK. This will include linking to relevant Cancer Alliances and Integrated Care Boards.
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Oversee the administration and management of relevant monitoring and evaluation processes.
Key skills and experience:
Essential
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Excellent communication skills
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Ability to identify training needs and deliver training in a variety of formats
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Experience of working with and/or supporting volunteers
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Strong organisation and project management skills, and the ability to deliver and respond to challenges.
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Ability to respond to Shine’s growth and challenges in a creative and effective way.
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Creative and curious with a willingness and ability to develop new ideas
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Well-developed interpersonal skills and the ability to interact with empathy to beneficiaries and volunteers of Shine.
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A track record of building positive relationships.
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Excellent IT skills, including solid knowledge of Word and Excel, and experience with social media.
Desirable
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Experience of managing projects remotely, including using tools such as Asana
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Experience of working as part of a small team, including volunteers
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A background and/or understanding of the role and importance of volunteers in the charity sector
This job description summarises the main duties and responsibilities of the post. You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given. You won’t be expected to carry out all of these roles immediately; we will support you to develop new skills as you progress.
Key approaches
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Respectful of the confidentiality of beneficiaries and the ability to work within charity law and governance structures.
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Ability to relate to our beneficiaries and volunteers, and to respond empathetically to difficult personal situations.
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Be prepared to have progress assessed regularly and be appraised annually should the role be extended.
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Willingness to work as part of a small team spread across the UK; this requires good communication skills as well as the ability to be flexible in the approach to work.
Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.
What Shine offers
By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of a small, rapidly growing charity, while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means occasionally taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth.
In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a bike-to-work scheme.
About the charity
Vision
We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.
Mission
There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are particular challenges to navigate, like work, dating, finances and more. At Shine Cancer Support, we’ve been there and we get it. We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.
Our values
1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.
2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.
3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.
4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.
5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.
Please submit a CV and covering letter. Applications without a covering letter will not be reviewed. And hey, we know ChatGPT can be a help but we'd rather have a shorter, personal covering letter than a long one written by AI.
The client requests no contact from agencies or media sales.
Deadline for applications: 9am on Monday 24th November 2025
Salary: £35,327 per annum, pro rata
Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc
About The Role
As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications.
This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects.
About You
First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail.
You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.
Key Responsibilities
Grant Making
- Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
- Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
- Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
- Assess grant applications.
- Make recommendations to the assessment panel.
- Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
- Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
- Review grant requirements and ensure quick processing of payments.
- Undertake visits to funded projects and attend events.
- Provide advice and feedback to successful and unsuccessful applicants.
- Support the running and facilitation of events.
- Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
- Provide support to others in the wider Youth Music team.
Learning and Projects
- Undertake project-based tasks as part of wider team or organisational project work.
- Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
- Produce resources and content for the Youth Music community.
- Present information and learning to internal and external colleagues.
General
- Carry out all such additional duties as are reasonably commensurate with the role.
- This post will require travel across the UK, occasionally involving overnight stays.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person Specification
Essential Criteria
- Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
- Familiarity with the funding process.
- Experience of working in an administrative role.
- Experience using databases and other software.
- Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word).
- Organisational and administrative skills, able to prioritise and work to deadlines.
- Attention to detail.
- Confident in decision-making and can work autonomously.
- Ability to think creatively to solve problems.
- Interpersonal skills and the ability to work as part of a team.
- Ability to communicate effectively with different types of people.
- A clear and persuasive verbal communicator with the ability to write in plain English.
- Ability to build and manage relationships.
- Analytical skills (you’ll be required to read and respond to applications and reports).
- Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.
Desirable Criteria
- Experience of project management, including financial planning and management.
- Understanding of the social issues facing children and young people today.
- Understanding youth voice and/or participatory grant making practices.
- Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
- Understanding of the music education and / or music industries landscape.
The client requests no contact from agencies or media sales.
Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
JOB PURPOSE:
Ø The postholder will grow and engage with BSWA’s supporter community through timely and effective communication.
Ø The postholder will lead BSWA’s presence on social media, producing sensitive, impactful and informative communications and content, to raise awareness of violence against women and girls and drive support for the organisation.
Ø The postholder will support and uphold the BSWA brand, ensuring alignment with the organisation’s mission, vision and values at all times.
Key Responsibilities
Digital Marketing, Campaigns and Supporter Engagement:
Ø Develop and maintain the organisation’s supporter engagement work, ensuring consistent messaging to external stakeholders, supporters and the general public.
Ø Create and maintain website copy.
Ø Work with colleagues to gather and plan content and ideas including news, project updates, current affairs, policy statements, stories and case studies.
Ø Contribute to the development of fundraising and policy/cause-based campaigns, using your creative and communication skills to further BSWA’s goals.
Ø Work with the wider team to ensure that communications and branding are joined up throughout the organisation.
Ø Provide support where needed with public affairs and events.
Benefits
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31 days annual leave (excluding bank holidays)
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Up to 6% matched pension contribution
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Free access to Employee Assistance Programme
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Life Assurance scheme while in employment (a lump sum of 4 times salary)
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Cycle to Work scheme
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Health Cash Plan scheme available to all employees from day one
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Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on 19th November 2025. Interviews will take place in the weeks commencing 1st December 2025
We are seeking a Major Donor Officer to join our high-performing team at an exciting time of growth for MSF UK. In this pivotal role, you will:
- Develop and implement strategies to engage and steward major donors.
- Cultivate strong, lasting relationships with high-net-worth individuals.
- Play a key role in achieving ambitious fundraising targets.
We’re looking for someone with exceptional communication skills, a proven track record in major donor fundraising or other income generating relationship management, and a drive to make a real impact on our work and the lives of our patients. Join us and be part of a dynamic team shaping the future of our mission.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (2 days per week London Office, Wednesdays & Thursdays)
Salary: £40,682.16 per annum
Job Purpose:
The Major Donor Officer is an integral part of the Philanthropy team, responsible for managing a portfolio of major donors, principally individuals, giving between £25k-£100k and ensuring their continued support of MSF.
They are also responsible for seeking and securing new funding from prospective individual donors at the £25k-£100k level, typically via donor networks, and driving forward this new business objective within the team. At times, they will also be required to support the Philanthropy Manager and Head of Philanthropy with higher level relationships (£100k+).
Their overall focus is on delivering new and increased income for MSF's work, and feeding into the Philanthropy team strategy around the retention and acquisition of individual major donors.
Knowledge, Skills & Experience:
- Experience in major donor fundraising
- Experience in relationship management, including with senior stakeholders
- Experience in delivering against financial targets
- Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters
- Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills
- Ability to deal with people at all levels and from a wide range of backgrounds
- Accuracy and excellent attention to detail
- Proven organisational skills with experience of managing multiple tasks and prioritising effectively
- Experience of working in an office environment, maintaining effective administrative systems and procedures
- Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas
- Ability to work independently to general guidelines, with capability to use initiative and seize opportunities
- Computer literate and confident in using all Microsoft Office programmes
- Fluency in written and spoken English
- Interest in international, humanitarian work
- Commitment to the aims and values of MSF
- Willingness to travel within the UK
The client requests no contact from agencies or media sales.
Position: Marketing & Product Lead (Maternity Cover)
Hours: Full-time (35 hours a week)
Contract: Up to 12 months fixed term contract (maternity cover)
Location: Office-based from London with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical
You’ll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
In this role, you'll oversee the delivery of our marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.
You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.
A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.
Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.
Please note this is a fixed term contract for up to 12 months
Closing date for applications: 9:00 on Wednesday 12 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Diversity Role Models
Diversity Role Models is a dynamic charity whose vision is a world where everyone embraces diversity and can thrive. Our mission is to end bullying based on sexual orientation and gender identity in schools and promote understanding and acceptance of broader individual differences. Collaboratively, we’re determined to create inclusive learning environments where young people know they are valued and supported, regardless of their differences.
Our experienced team of educators and inspiring volunteer Role Models deliver in-person and online workshops for students in schools and colleges. Using pioneering educational content underpinned by the power of storytelling, we speak openly about lived experiences of difference and bullying. Our volunteer role models are at the heart of our delivery. They share their journeys towards living happy and fulfilling lives to inspire others.
Since our formation in 2011, we have worked directly with 1,000+ schools in the UK. We have delivered workshops to 275,000+ young people and trained 25,000+ school staff members.
About the Role
We are seeking a capable, motivated Operations Manager to lead on the effective running of our charity’s systems and operations. This role is pivotal in ensuring our work remains efficient, financially sustainable, and aligned with our strategic goals.
Working closely with the Chief Executive Officer and Leadership Team, you will oversee the smooth functioning of our internal systems—including finance, CRM, IT, and communications—while supporting fundraising processes and continuous improvement across the organisation.
This position will suit an organised, analytical, and values-driven professional who enjoys making systems work smarter and supporting teams to deliver impact.
Key Responsibilities
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Leading Our Operations: Accountable for the smooth operational running of our Operational, HR and Financial Systems, including Salesforce, and identifying operational risks that could affect the charity’s mission. Your proactive approach will help us stay on track and keep making a difference.
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Supporting Our Fundraising: Work closely with other members of the Leadership Team to identify fundraising opportunities, support with bid writing, and take responsibility for individual giving, managing our fundraising CRM, Donorfy.
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Supporting Change: Accountable for managing transitional change programmes across the organisation in respect to operational processes and procedures. Help our team adapt to new processes and procedures by providing guidance, training, and resources.
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Financial Oversight: Understand the revenues and expenses of the charity in order to promote operational efficiency while managing cashflow risks. Whilst this role doesn’t require advanced experience in accounting or bookkeeping, the holder will take responsibility for day-to-day finance processes, including invoicing, account reconciliation on our account software Xero, and monthly financial reporting, as well as working alongside our external accountant.
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Communications and IT Fluency: Oversee systems supporting communications and marketing, including our social media platforms and website, ensuring effective collaboration with our external partners.
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Always Improving: Foster a culture of continuous improvement by seeking feedback and making adjustments along the way. By learning from our experiences, we'll keep getting better at what we do.
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Modelling Our Values: Lead by example and uphold the values of Diversity Role Models. Your dedication to diversity, inclusivity, and compassion will inspire others to do the same.
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Flexibility and Collaboration: While the accountabilities outlined above are important, we understand that flexibility is key in a dynamic work environment. We’re a close-knit team, and we're always ready to pitch in and support each other wherever needed.
Relevant Skills & Experience
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Demonstrated experience in successfully leading projects and driving operational excellence, ideally within the nonprofit, education, or social impact sectors.
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Strong analytical skills with the ability to identify inefficiencies, analyse data, and develop data-driven solutions.
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Excellent organisational and multitasking skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
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Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders and external partners.
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Comfortable managing day-to-day financial processes, including budgeting, expense tracking, and financial reporting.
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Strong understanding of IT systems and CRMs, ideally Salesforce, and experience of leading on their administration and maintenance.
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Commitment to diversity, inclusion, and social impact, with a passion for promoting positive change in the education sector.
To apply for this exciting role please send a CV and cover letter, each a maximum of pages, outlining why are applying for this role and how you meet the criteria outlined in the description.
Our mission is to promote understanding and acceptance of individual differences and end LGBTQ+ bullying in schools.
The client requests no contact from agencies or media sales.
Do you want to join an exciting team seeking to secure great coverage in the media about Tearfund's work around the world?
You will be providing a range of administrative support to the team across all our work.
You will need:
- A good eye for detail, with strong organisational and communication skills.
- Someone organised, flexible, able to prioritise and calm under pressure.
- A team player who is dynamic, enthusiastic, and proactive in their support.
- To thrive under pressure and consistently deliver excellent proactive support and ideas.
Hybrid working: This role is eligible for hybrid working but you will be required to work from the Tearfund office in Teddington on a Wednesday.
Contract Type: This is a 12 month fixed-term, part time role working 21 hours per week. The full time salary is £30,224 per annum. The part time salary is £18,134 per annum. The working pattern will be agreed with the line manager.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds as these groups are currently under-represented at Tearfund (in our UK workforce).
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Chester Zoo is a force for nature, and so are the charity’s team and supporters who make the vital conservation work of the organisation possible! At the Chester conservation hub, they care for 37,000 animals, 523 incredible species and lead conservation projects across 19 countries worldwide. Every day, the experts work tirelessly, in Chester and across the globe, to save species and ensure nature can survive and thrive long into the future. They couldn’t do all they do without support, and this role will play a vital role in continuing to generate the vital funds to enable this work!
We are looking for a Philanthropy Manager to join this small but ambitious, growing and successful team at Chester Zoo and help drive the Major Gifts income stream forwards.
The Role
As Philanthropy Manager you will play a key role in generating funds and lead on the high value relationship strategy. Duties will include:
- Identifying and researching potential major donors and implementing plans to attract these high-value individual philanthropists
- Building and maintaining strong relationships with existing and prospective donors.
- Leading and curating exceptional engagement opportunities through events, experiences and donor visits.
- Keeping accurate records to include all communications, donor plans, pledges, proposals and gifts.
- Ensuring gift administration and recognition.
The Person
We’re looking for someone with a demonstrable experience in securing and managing philanthropic gifts from individuals and an ability to write exceptional, accurate and compelling proposals. You should come to us with experience in managing and curating events, as well as an ability to deliver high standard of supporter care. If you believe yourself to be a personable, relationship focussed individual with a passion for this fantastic cause, then we would love to hear from you!
Why Chester Zoo?
Joining the small, but mighty, fundraising team at Chester Zoo provides a unique opportunity to become part of something exciting that will save species and ensure nature can survive and thrive long into the future! Not only is the team at the Zoo passionate about the work it does, but also puts huge emphasis on creating a positive working culture that supports staff and makes them feel valued in their roles. With a fun, interactive and ever changing working environment you will also access the following benefits:
- 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days.
- Pension scheme with generous employer contributions up to 9%.
- Healthcare plan and employee assistance programme.
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
- Cycle to work scheme.
- Discounted gym membership.
- Discounts on cinema tickets, restaurants, high street shops and more via Perks.
- Subsidised staff canteen, nestled in the heart of the zoo
Please note that this role will be hybrid, based at their offices in Chester Zoo (3 days) and the rest from home. If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


About Us
Rowans Hospice Charity provides free care and support to adults and their families living in the Portsmouth and South East Hampshire region who have a life-limiting illness. Established in 1994, our income is generated by ongoing support of the local community, donations, legacies, fundraising and through our retail shops.
Many people think that hospices are all about dying, but through our many different services, we support people to live as well as they can with their illness. From the moment of diagnosis through to bereavement support. Our Living Well Services put an emphasis on living with a life-limiting illness and patients and carers can drop in and gain advice and support to maintain individuals’ resilience.
The Hospice is also supported by an assembly of volunteers, from various backgrounds and ages who are crucial in supporting the teams to ensure people live well to the end of their life and attain a good death within a caring and compassionate environment.
The Role
To provide high-level, proactive, and confidential administrative and executive support to the Senior Leadership Team and the Board of Trustees. This role ensures the efficient coordination of meetings, communications and strategic initiatives by managing schedules, preparing documentation and facilitating effective information flow. The EA acts as a key point of contact between internal and external stakeholders, supporting the governance and operational effectiveness of the Charity at the highest levels.
You will be the lead administrator for governance, ensuring all statutory and regulatory obligations are met, whilst also supporting the effective running of executive meetings, day-to-day leadership functions and education placements.
Key Responsibilities include (but not limited to – see Job Description for further information)
- Provide PA support to the Chair, Deputy CEO, Company Secretary and SLT, including diary management, correspondence, travel, and meeting coordination
- Provide efficient and professional support to the Board of Trustees and delegated committees, including scheduling, producing annual meeting calendars, preparing agendas, circulating papers, taking accurate minutes and following up on actions
- Provide administrative and logistical support for Doctors and Nursing Student placements
- Develop and maintain efficient systems and processes for executive administration
The ideal candidate will have:
- Minimum 3 years’ experience in a similar role ideally in a charity
- Strong written and verbal communication
- Professional and confident interpersonal manner
- Ability to draft high-quality correspondence and reports
- Experience in formal minute-taking and senior board level
What we Offer
In addition to working for a meaningful cause, we provide:
✔️ Company pension (NHS pension retained if transferring from NHS)
✔️Continuous service recognised service if transferring from NHS
✔️ Health & wellbeing programme
✔️ Employee Assistance Programme
✔️ DSE equipment & uniforms provided
✔️ Generous holiday allowance
✔️ Career development opportunities
✔️ Blue Light Card membership
Join Our Team
Apply today and be part of a dedicated team providing vital hospice care to the community
Rowans Hospice is committed to equal opportunities and inclusion in the workplace, welcoming applications from all backgrounds
For further information please review the Job Description and to apply for the role please use our online application form or upload a CV along with a cover letter, clearly outlining your motivation for applying and how you fulfil the requirements in the job description.
Interviews will take place week commencing 10 November 2025.
Rowans Hospice is committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support. Subsequently, our recruitment process is thorough, ensuring a consistent and detailed approach to gather information from and about candidates so that all persons appointed are suitable to work with children and vulnerable adults.
Apply now and make a difference!
Please include a cover letter along with your CV outlining your motivation for applying and how you meet the requirements in the job description
The client requests no contact from agencies or media sales.